Wal-Mart Reviews

This new COLA was cheap enough. I bought several cartons to last a couple of months. I didn't think too much about drinking the first one but the second one, I noticed that I was starting to get an headache, it had a funny taste, and was leaving an after taste in my mouth. Reading the ingredients on the can, it stated that it contains Aspartame, which is used in diet sodas frequently. So now, my concern and question is this. If this is supposed to be a "regular cola" what are the ingredients in their diet cola? I will definitely be taking the unopened cases back to Walmart. Where Cott Beverage is concerned, I feel this is an issue that needs to be addressed. It makes me extremely angry to think that I have been lied to, buying what I thought was a regular cola only to find out differently.

So I called the 2055 Niagara Falls Blvd Amherst, NY store approximately 5 times. Each time I was put on hold indefinitely with no background music, no feedback or where they were sending me. I varied my requests to asking for Customer Service, a Floor Manager (electronics). I finally called back for the name of the district manager (2ce), and they could not find the information. I went on the internet again, and called the customer service # for complaints 1-800-925-6278, and the woman took my information but not to get a receipt, merely to find me the DM's name and number.

Someone needs to look in to it .Also money order mec. has been down for a week and hunting LIC mec. Was broke down! It is all because of bad management! I hope someone will go to this store and look in to these things! We will not go back any time soon! Things has to change there. Thank you. PS .Called to ask a question & they said, (I don't no, I just work here)! Sam ** would roll over in his grave if he seen what a mess this store is! Thanks again.

When I went back for another purchase a few days later, with their coupon policy in hand, I was told again that I could not use a coupon, because they were not going to give me cash back. Their coupon policy states they will, but I was also making more purchases, so I did not want cash back. But the lady I had spoken with days before came to the register and yelled at me that she had had problems with me before.

I asked to speak with the store manager, and the assistant store manager came out. She said I was an idiot and the coupon policy did not matter and that it was up to them to say. I asked why they had a coupon policy if they did not go by that. And she said they could do what they wanted. I again asked to speak to the store manager, and they would not get him. I left without making my purchases after being yelled at by three different employees in front of other people and getting humiliated for trying to follow their own policy.

I called the corporate office. I gave a complaint, and they said they would send an email to the store manager. I then got a call from the assistant store manager whom I had the problem with, and she told me she was the store manager. When I stated that she was not and I had a problem with her, she said she would make a note of it and hung up on me.

I will never shop at Walmart again and plan on making sure that there is something done. Why should people put up with being treated unfairly and rudely when there are other stores we could be spending our money at?

True to form, along came some night manager/supervisor, whatever she is, some Adrianna, all charging in like a bull in a china shop, dictating and ordering me to be quiet while the cashiers, at this point, accuse me of ripping off Walmart, like I'm supposed to be all complacent and docile about it to the point where I can't even request the initial cashier to just simply cancel the coffee purchase. Adrianna cancels my whole, intended grocery purchase, in front of all to see! All the while creating a scene/causing a disturbance because she cant handle having the consumer defend/explain themselves as to what's happening, which the consumer is being ripped-off/double charged, apparently.

This is the second time this Adrianna has interacted this way at this store over the same set of circumstances, different product. Once in September 2011, and again last night. After her initial charging into the crime scene, where she acts like she already knows whats the matter, just before she demands total obedience that if you, the consumer, even try to explain the situation, she creates this disturbing scene in public for all to see where she escalates the situation with total, unreasonable focus on how the consumers speaking, what the consumers saying, and what is the effect on the consumer of the initial ripping-off/double-charging all with this magical waving of her wand into one of how she's feeling threatened, for Gods sake, further putting you, the consumer, into your place by her threatening to call the police on you!

If you happen to tap her on the shoulder to show her monetary evidence of being ripped-off by the cashier(s) (as in Septembers incident), she scowls and scolds you to back off! Last nights version was just to scowl and scold me to back off right away. I was standing across from her over the grocery cart, just like her. How utterly unreasonable. Then she makes snide comments to your fiance who had no problem with her purchase, to the effect that he's not feeling well.

What's the difference between opening your brands sealed bag of coffee beans, grinding them and putting them into the store-provided paper bag, and, again, opening your brands sealed bag of coffee beans, grinding them and putting them back into the same bag, which is what I should've done, yes? I'm sorry, I see no difference. What, would Walmart then have told me I would've had to put the grounds into one of the store-provided paper bags, to double-charge me? The ironic thing about it all? Even Adrianna admitted I was being double-charged, all along! But she lacks total competency and reasonableness to carry the initial mix-up through to consumer satisfaction; and, oh how she absolutely went livid when I said that the customer's always right! In fact, she even retorted to "no they're not."

I did save good with coupons but I also bought things I hadn't planned on buying and I had extra money so I had more to spend in your store. So again, I think it is a win/ win situation and would greatly appreciate it if you would please bring back double coupons.

If my local Wal-Mart does not double coupons, then I will be going to a local Kroger Store that does, so I can save more. Therefore, I will be spending most of my shopping time there and will not have the extra time to go shopping for stuff at your store that I hadn't planned on buying anyway.

I don't remember the name of the people I dealt with. They were rude and acted as if they were bothered. They asked me how I didn't know the box was damaged before I opened it, so I offered to show them how badly the box was damaged to prove that I wasn't lying, but they refused to look at it. Then I asked if they could call a Wal-Mart store near them, and ask if they have the movie and maybe they could ship it to the store, but they refused that as well. I just wanted them to make an effort or to show some kind of compassion but they made it very clear that they didn't care and it is my fault I bought a damaged movie.

I have a painful broken toe and tried to walk around trying to look as if I am not hopping around and then had to stand in front of all the customers coming out of the store looking at us as if we stole something. We do not steal! And I told the cashier and always do that I have water at the bottom of our buggy. Don't know how long it took us to eventually find the darn receipt, but it was not a good feeling!

Another thing that I find is that sometimes they do not have each next to the price and then we get charged a whole lot more than we thought it would be. Or a big heavy item with a price just to find out that was per pound. Unless you happen to notice it before you pay, you end up paying a whole lot more than you wanted to. Now that could be stealing. Not so?

There were a couple of white ** and their kids with no respect for anyone or anything that go away with just about whatever they wanted as long as their work was done. Their names were Sherry, Dustin and Mandy **. They had a few friends that were crooked namely, asst mgr. Jessica, Robin, Carey, and asst mgr. Chris. Robin seemed like a **. This has caused a lot of visible disorder in the workplace and the lives of other more responsible workers. The asst. managers did nothing when confronted about this multiple times (Isn't that their job? What were they getting paid 45k a year for? ) Every other worker in the building was spineless, almost to the point of cowering in fear. Whenever confronted about these problems, they just whimper that nothing was wrong. It was totally insulting and ridiculous to believe that these people's egos were real.

I worked with a lady that thought that as long as she accepted everything in the environment, conformed to it spinelessly, and was patted on the back that everything was fine. "There's no problem, i don't see it." But she was very bitter and talked about others destructively because of this. I worked my ass off, but I heard every kind of totally false, slanderous talk about my work performance from this lady. Her judgment was so off that it was almost an exaggeration considering that I had just finished with 4 years of weightlifting, running, and boxing related training a year before that, ran 6 miles a day and circuit train, I was a very disciplined, positive, respectful person who was serious about my life, my work, and the lives of others. A lot of people also have this attitude, "If I am patted on the back and conform, there is no problem." But they were very bitter and almost suicidal with a very low sense of worth. They have a lot of disorder in their lives. Because of this they felt the need to talk about other people destructively, cause interpersonal work related problems, spread falsities, rumors and slanderous lies all to get a pat on the back.

Wow. If you were new here and you had respect for the rules, you were a piece of ** on the ground to be ** on. The turnover rate was 95 percent. Most people leave with a disgruntled look on their face. I hate to think of a person that is serious about their life and their career coming into this workplace and being burdened with the psychology of this workplace and all the unlawfulness and **. It is very destructive what a person has to do to conform to it (or be singled out). It could ruin someone's life. When you are nice to people, it is taken as a weakness and you are singled out.

Most of this happened because of the ego of this lady, Sherry and her kids, who walked around telling other people that they are allowed to do anything. People are not even allowed to think anything or be positive, and whenever anyone said anything about their work behavior they turned into whinny ** and got whatever they wanted. It was unbelievable how ** these people where. It left my jaw on the floor. The hypocrisy in this workplace is unbelievable. You aren't allowed much and you even have a lot of your rights taken away. You can't even be happy because if you crack a smile, then you are a **. Nevertheless, I can do whatever I want. I have no consideration and if it causes problems, its not my fault. I can just deny it, and because I work with idiots, it's easy to manipulate them.

For the record both of my children are over the legal age to buy tobacco products so I am sure it was obvious I was not a minor. She never asked for my ID or anything, she just refused to sell it to me. At that time I had a about $250.00 worth of merchandise already rang up so I asked to speak to a manager. Two ladies with their backs to me said, "We are managers and she is not going to sell that to you." They did not even look at me. Then one manager said to me, "We do not allow sales of tobacco to minors,this is a federal law." To that I replied, "Yes, I understand but I am of legal age." and she told me she was not calling the manager and if I had a complaint I could call 1-800-walmart.'

Many complaints are accurate and should not be happening. A mis-fill is something to be upset about, I assure you. It is no small matter and can be life threatening. However, I see so many people complaining about wait times. In the society we live in, everyone wants it now. People expect to drop off their prescriptions and for us to ask, "Would you like fries with that?" and for the order to be done when they get to the next window. I agree that some of the wait time stories here are absurd, but you cannot predict what will happen in the pharmacy.

I'm assuming most of you have jobs. Those that have jobs in the customer service field have probably had one of those "customers" who will drain you of all the time they can. The will keep you for 30 minutes, asking you questions. If this person being occupied is the pharmacist, guess what? No prescriptions are getting filled. It is against the law for technicians to actually complete prescription verification. So yes, we may have told you 30 minutes but that was before another customer started talking with the pharmacist for 30 minutes about how they are having an adverse reaction to their medication.

Another thing about waiting, just because no one is in the waiting area does not mean no one is waiting. For example, this pharmacy is Wal-mart. You have 10,000+ items you can be looking at while waiting on your prescriptions. Why do you think Wal-Mart offers prescriptions so cheap? They give away medication for virtually lower cost because they want you to be in there, buying their other merchandise!

I get complaints all the time about insurance not covering their medication. Sorry, that is not our fault. Talk to your insurance company. They are the ones getting kickbacks from drug companies for making sure their drug is getting dispensed. Do you think you see any of that money? Nope, not one red cent. So, don't complaining to us or look at us like we are aliens when we tell you your medication isn't covered.

That is another time-sink we get sucked into instead of getting prescriptions ready for other patients. We are listening to you argue with us about your medication costs. Bottom line, medication doesn't appear out of thin air. It costs millions of dollars to research and test, which over the years is happening, and there is no profit. They need to make their money back so yes, this is expensive! That's why generics are so important. Yes, pharmacies do make their money off of generic drugs. They are doing this because the cost of the generic doesn't include research, just the cost of the medication.

I recall a situation I had at my pharmacy a few years back. I was working and I had a customer come up to me and drop off a pain medication that he just received from a dentist appointment. He told me how much pain he was in and that he needed it done as soon as possible. I told him it would be 15 minutes. He said, "That long? I'm in a lot of pain." I said "Yes, it takes time to safely get your order ready. I will have it out as soon as I can." He then said again how much pain he was in and said he would appreciate it if I got it out quickly because he was in so much pain and he kept talking about his procedure and what happened during that time causing him to be in so much pain.

The whole time I'm thinking, if he is in so much pain and just came from a dentist, why is he talking so much? I finally cut him off, which if you are were to complain you would think is rude, to tell him, "You keep talking about how you want this to get done quickly, but you keep talking to me so I can't work on your prescription." He then proceeded to the waiting area and sat quietly. Prescription was finished in about 10 minutes.

I am so overwhelmed by some of the stupid things patients do. I understand that you have not worked in pharmacy but that means you should not assume you know what goes on back there. We are not frying hamburgers;, we are dealing with lives. Have I been involved in mis-fills? Yes, I have. Nowadays, the companies are more concerned about making a profit that they cut the hours of their pharmacy staff without concern for their employees or their patients. This causes mistakes to happen because you have that person in the waiting area staring at you, arms crossed, and pissed because it has been 20 minutes and you want to get home to watch your TV shows and you waited until you ran out of your medication to come in and ask for a refill instead of calling 3 days in advance!

I've worked in a pharmacy where I have had a pharmacist break down and start crying. Do you think the 10 people that were out there in the waiting area cared? No, I worked right next to Disney World and we had a ton of stupid tourists that were so worried about remembering their swimsuits that they forgot their medications. Then, they get upset because the 7 tablets they need to get them home will cost them $75.00 because their insurance won't pay for their medicine since it was just filled last week. Don't try to blame the pharmacy for your own faults. We can only do so much.

I had a patient once who had never been to our pharmacy before. This patient called and asked for a transfer to be done on her asthma inhaler. I could tell something was wrong with her already, she was gasping for breath as I was talking to her. My pharmacist called her pharmacy and got the transfer, and the pharmacist at the other pharmacy warned us about this patient. Shortly after getting the transfer, the patient came in. We were still working on her order but she was having an asthma attack.

We finished her order in less than 2 minutes and were ringing her up at the register. The first credit card was declined. Other customers decided to join the patient's side, saying she needs her inhaler and to give it to her and then she can pay! Reluctantly, we gave the inhaler to the patient to use. After sitting for about 5 minutes, she came back up and the 2nd credit card was also declined. We asked for any other method of payment, and she said she has nothing else to pay with and she would have to return later to buy it. She never came back. Another pharmacy called us later that week to transfer the inhaler out, a different one than before. This is stuff that we deal with!

Believe me when I tell you as a pharmacy technician myself, we would love that there would be no problems with your insurance! We would love for your doctors to call in your refills in less than 2 days! We would love nothing more than to just give you your order so you can leave and we can help the next patient! What most of you expect is ludicrous and not going to happen. Someone said in one of their posts, "What happened to the customer is always right?" This is not true in pharmacy and never will be. Laws see to that. Every day, I have at least one person wanting me to break the law in some way because they are too lazy to do what they need to do.

I have had patients ask me to contact their doctors for refills ever after the doctor has denied it because they say, "Going to the doctor doesn't fit into my schedule." I wish I could say that about my medicine! I now am working in a specialty pharmacy where I don't have to deal with 95% of the issues I have had to deal with in the past, mostly because dealing with you nut-jobs caused me to have a nervous breakdown and severe panic disorder. I was a district employee for one of the largest chain pharmacies in America and was a trainer for 2 years. I know almost all there is to know about pharmacy.

You are here complaining about Walmart's service, however, you complain about prices at other pharmacy chains. Where do you think the phrase, "You get what you pay for," comes from?

Please save yourself some time. This is important information and if you paid attention to anything, pay attention to this! Read your prescription bottles! They have very important information on them! If the bottle says, "Take 1 tablet once daily," then you take 1 tablet once daily. If the doctor told you something else, call the pharmacy! Check the directions! If we say the prescription was filled correctly, don't assume that that is still right. Call the doctor, verify the dose with them. If they want you taking more, then they need to call us to correct the prescription.

Also, don't expect the pharmacy to fix the doctor's mistake. If the doctor calls in the wrong medication for you and you pick it up, don't ask for a refund! It is not our fault your doctor messed up! Federal law prohibits the use of any prescription medication that leaves the filling facility to another patient - translated, gets thrown away. The bottle of most companies also tells you what the pills should look like. You know you are taking Nexium 40 mg. Now, does the bottle say Nexium 40 mg? Yes? Good. Now, there is a description of the pills listed on the bottle, usually color and the markings on it, plus sometimes the shape. Does the pill match what the description says? No? Call the pharmacy! We messed up!

These tools are here in case of human error. Pharmacists do not want to mess up but sometimes it does happen. No one is perfect. I'm not, and you're not. Only God is perfect. If you can tell me you have never made a mistake, then you are a liar. Pharmacists generally check, depending on the location, up to 500 prescriptions a day. That means, in the 600 minutes they work (10 hour day), they are checking 500 prescriptions in that time frame. Also, taking doctor's calls, transfers to and from other pharmacies, and counseling patients, all which are illegal to do for technicians, at least in the state of Florida.

During this time, many do not get to eat lunch. If they do, they eat while standing trying to fill prescriptions for people staring at them wondering why they are eating and not filling their prescriptions. Too many people have become relaxed with the knowledge of their medicine. Please take some responsibility and know what you are taking! So many people say, "I need all my medicine filled. No, I don't know what I'm taking just fill everything" or "I take that because the doctor told me to. I don't know what it's for." This is important information to know! You are responsible for knowing your own health, not the pharmacy.

In addition to what I just said, there was a comment about how a patient caught a medicine that was filled for one medication that was not covered and a new medication that the doctor called in and both were dispensed. Thankfully, the patient's caregiver knew what they were on and knew that there was a problem. Every patient is different. Some patients need multiple medications to get to their goals, example being maybe the doctor wants a patient to be on 10 mg Amlodipine and 80 mg Benazepril. Well, this medication comes multiple ways, including a combination medication, Lotrel. However, the highest strength there happens to be Lotrel 10/40 (10 mg Amlodipine, 40 mg Benazepril). The doctor then also prescribes Benazepril 40 mg.

This brings you to your dose of 10/80. We'll use this same scenario but in a different way. Your doctor calls in Lotrel 10/40. Later that day, your doctor realizes that they made a mistake, calls you and tells you that they do not want you to take Lotrel 10/40 so they will be calling in only Benazepril 40 mg to your pharmacy. Keep in mind, the doctor has already called in your Lotrel 10/40. He now calls in your benazepril 40 mg but doesn't tell us that he is cancelling your Lotrel 10/40. So what happens is both get filled. Now, your doctor told you to only take Benazepril 40 mg, instead you are taking Lotrel 10/40 plus the Benazepril 40 mg, getting an additional medication plus double the dose of what the doctor wants you to have. We have no idea what the doctor wants you on. The doctor tells us what you should be on and we fill the order for you!

The manager took my name and number, but I was so embarrassed that I just wanted to go home. I also hurt my shoulder from the fall but did not want it looked at, at the time. My complaint is that I shop there all the time and, at least, expected the manager to call me to see how I was doing at least. I never got a call, nothing. I was hurting for about 4 days from the fall and my leg hurt for a week. I cannot believe that with me not wanting to complain more at the time, which I could have made a big deal out of it, but no calls. No nothing is upsetting me more. I know that the hole was sprayed in yellow, but that didn't fix my humiliation or concern at all. I am not impressed.

We called Wal-Mart.com immediately, and we were told to return the TV to the store for a refund, and then place a reorder online. We followed their instruction. We returned the TV, received the refund, and then when we tried to a place a new order, we discovered that the original TV was no longer available. This was strange because it was still available, but only in a packaged deal (TV with bonus surround sound system). Since we could not get the same TV, Wal-Mart told us that we would need to order another TV that was $50 more. But after some negotiation, they decided to match the price such that the cost would be the same as the original TV. And this time they were going to ship it directly to our home so that we could avoid any issue with it being damaged.

We received the second TV, which was shipped to our home. Later that night, when my husband returned home from work, we opened the box only to discover that again the screen was broken. We returned the TV again to Wal-Mart, received a refund, and called Wal-Mart.com again to reorder it online. After more negotiations they priced matched it again, and agreed to ship it to our home.

The third TV was delivered, and this time I asked the delivery person to let me check to see if it has damages before I accept the shipment. I opened the box and found that this time the entire upper left hand corner was broken off. This was very strange because it was covered by 4-5 pieces of Styrofoam, so it seems that the TV was placed in the box broken since the outside of the box was not damaged at all as well. I refused the shipment this time so that the shipping company would return it back to Wal-Mart. My husband was in the field (he is in the Army), and that's why I could not return this large item back to Wal-Mart by myself.

I immediately called Wal-Mart.com to tell them what happened, and expressed my frustration. Almost 4 weeks has passed and I still do not have the TV I have paid for, plus much time has been spent on returning the broken TVs. This time I was told by a Wal-Mart.com that I was no longer allowed to reorder this TV online with them, that they would no longer price match the original TV, and that they would no longer ship it to me at their expense, if I wanted a TV from them, the only thing I could do is to purchase one directly from a store. After over 2 hours on the phone, I was finally transferred to a supervisor (Elizabeth) that repeated what was told to me earlier by 2 different customer service people, and she also informed me that they would not give me a refund for the TV I refused shipment of. She told me to contact my bank and ask them to refuse the charges to Wal-Mart.com to get my refund.

I contacted my credit union immediately and asked them how I could reverse the charges and they (the resolution department) explained that because the money was already paid to Wal-Mart, the only way to get a refund is from Wal-Mart. Then I immediately contacted the shipping company that delivered the TV earlier in the day and told them that I had to get the TV back to be able to return it for a refund; otherwise I would not get my $820.00 back. The shipping company is located about 87 miles from my home, so I drove over 160 miles to get the TV back and took it Wal-Mart for a refund.

Now I have spent an extensive amount of time waiting for a product that I never received in working order (over 4.5 hours on the phone with Wal-Mart, gas money and time to go to the shipping company in another city) only to be told by Wal-Mart.com that I can no longer order a TV from them, like I did something wrong. All I wanted was a TV that was not damaged; I never expected to go through a horrible situation like that. I feel as if I am being discriminated against by not being allowed to place an order with Wal-Mart.com any longer. I feel as though this was a bait and switch. The TV was a good price, however, they were never able to provide one, and if I still want a TV from Wal-Mart I will end up paying over $200 more. This has caused endless and endless amount of stress in dealing with Wal-Mart over the last month, and I have done nothing wrong to have caused this to happen. I will never do business with them again.

After 15 minutes and 3 more pages someone showed up. The first customer wanted to paint her new bathroom with a 2-in-1 paint (primer and paint together). The little guys is looking down the exterior paint aisle going, "Ehhhh, we are out of that ma'am. " I looked at the lady going to the Interior Paint aisle, pointed out that the section have the 2-in-1 paint, and told the lady "Here it is hon, get which ever finish you need. " She grabbed her paint, got it tinted, and left.

The second customer was a gentleman. The sales associate grabbed him interior paint for an exterior job. Big sigh. When the associate got to me, I handed him the correct paint (a base accent for floors and porches), gave him the paint code I got from there and waited. He typed it into the computer wrong, scanned it, and turned out to be the wrong color. So he went and got another, and tried again.

I left with what I thought was the correct color. It's supposed to be a creamy gray, but what I got was a shocking white paint. Later today, I tried and called the bakery department to order a cake for a co-workers retirement party on October 30. It rang over 10 times, I tried 3-4 times in a row but I got no answer. Come on Wal-Mart, don't you believe in customer service anymore or what?

3. Overcharged on some items when I looked at receipt (I paid in cash). If you say I should be paying attention to prices as she rings them, then you need to teach your people that cold and frozen go together, paper together, chemicals together, etc. If I did not have to watch to ensure that the bleach does not get in the same bag as my cereal, I could watch for the prices. 4. Make sure that the prices are indicated correctly in the inventory. This is not the first time in this store, it happens constantly.

5. I went in and explained to the person that checks out your bags about the price changes, and she told me in uncertain terms "there is nothing I can do about it, go to the service desk" This is not good or even bad customer service, this just sucks. She should have called a manager and/or supervisor over to verify and correct, so some other poor sap does not get overcharged.6. When I got to my car, I called the store and asked for the manager. They hung up on me on the the first time. I called back, sat on-hold for 10 minutes, and was again hung up on. I called back for the third time and sat on-hold for an additional 15 minutes. That is when I decided to file a formal complaint.

First off, I worked for Wal-Mart for 7 1/2 years. I was a department manager for 3 of those years in men's and lingerie departments. I know what customer service is, and I also know what Wal-Mart's attitude for this used to be.

I would appreciate if either you email me back acknowledging this or call me after 5 PM eastern standard time, if I not I will call Bentonville personally and file another complaint. Thank you

I have been going to Aiken to do my shopping because of this stupid store. It may as well be closed for what you can find in it. I couldn't even find a king size blanket for my bed, except for the ones that look like hospital spreads. And who wants those? You hunt someone to help you and they will avoid you. Aiken has a wonderful staff that comes up to you and ask if they can help. It seems to me Barnwell needs new management that knows how to train and fire people who won't do their jobs. I absolutely hate this store. They need a manager with a backbone. Aiken is WONDERFUL!! They need to take lessons from them.

The girl in customer service was not very pleasant and all this crap for a $5 movie I bought to enjoy with my grandsons. She asked me to try another Walmart which was not very helpful when gas is over $3. There is nowhere in the movie section showing this policy so how should a customer know. I was not very happy and even though Walmart may be closer, I have a lot of other options. This was an errand that should have taken only 5 minutes but took over an hour and I still have my cracked movie. Thanks for nothing!

In the mean time before then I took a few pictures of the labels with the SKU numbers and then we asked what we were to do with the toys that we already had in the cart. They said they would not offer the price because they weren't taking that big of a loss. Every employee even told the manager it was mislabeled, and that it wasn't right not to offer the posted price. The manager at the time (chrissy) then said call 1-800-Walmart. As she was steadily walking away, we then asked for her name and she yelled across 3 isles and said "chrissy! " Very loudly, embarrassing us in-front of our 4 year old son.

We were then a little upset at the way she handle things. We then asked for her again and she would not come to see us but then sent another manager (dale). Dale said I'll give you one for that price but then you have to leave the store. I exclaimed why because we saw a posted price and your not going to honor it., He said, oh well, that's how it works here. Sorry. As he was walking away we asked to talk to the store manager. He said I'll call him and when he" supposedly" called him, he said sorry were not taking that big of a loss, we then said angrily keep all of your garbage we're done here.

We then grabbed our daughter in her pumpkin seat out of the cart and then two items fell out of the cart onto the floor and for some reason he decided to call the police on us for no reason. He was extremely rude and harassing in the way he kept saying were not going to do it and having people follow us everywhere like we were crooks or something. He nearly cursed at us the whole time and we didn't even go as far as raising our voices to them. We just explained how unfair they were being.

We then called customer service today and all they just offered us a 10.00 dollar gift card and for what for a store we have had the police called on us in for no reason. We were publicly humiliated and harassed. I took video on my droid X of the whole situation, and I am really contemplating turning it over to the local news station to show how Walmart really feels about their customers and how they handle things. They have now lost my business( approx 250.00/Wk) my brothers business(approx75.00-125.00/Wk) my wife' family's business(400+/Wk), and my parents business as well(45-90/Wk).

We all have decided to tell everyone we know about this incident and show them the pictures of the SKU's and the video of the untamed manner of the managers anger and poor managing duties. We all have also decided to even go out of our way to boycott Walmart products in any and all of our homes.

They have lost a maximum potential of 865.00/Wk of net sales from this family and group of friends that will grow daily. This all could have been avoided had they been a little nicer, had some respect and have been a little more descent to the hard working men and women that pay their bills, and honor their mistake and make things right. I didn't care that they removed the skid, but honor what we had already had in our cart. An 80.00 dollar loss on the items they would not honor at the given time cost them 3,460.00/Month and is ever growing as we tell everyone we know. The funny thing about all of this, the csm told us that it was not right of the managers to gang up on us like that and that they were able to write off up to $100.00 before the store manager would even have to be involved, to keep good customer relations.

While I was in HBA, I had different responsibilities, and in due time, it was ridiculous. About a year in there, I was responsible to gather overstock, prepare a pallet, take it to the back, and then go back to the floor to stock, and that was continuous for about 1 year and a half. I even had to go to the back to help the third shift in stock team bin and clean the backroom from 5 to 7 at some point in time. I even had to do projects that the backroom team was mostly responsible for, but there were only so few who did what I did, and now, there's none who do what I did.

At that store, I know, I was the only one who knew grocery, dairy, frozen, infants, toys, sporting goods, auto, housewares, pets, cosmetics, HBA, and pharmacy, and could still work those areas to this day, but they always refused to give me days off that I requested. Never, even once, did they give me different days off from Tuesday and Wednesday. I never asked for a pay increase, just to be treated fairly like some of the lazy workers who I work with who actually have good days off like Friday/Saturday or Saturday/Sunday. At this point in time, I gave them my two weeks, only to be taken to the office and told that I could not quit by three different members of the management who thought it was a joke and that I was joking; not that time, and certainly, not now.

This Walmart needs an overall and re-training of their customer service. I will never go back to that one. There is another one and it is 10 miles away; but to me, service counts. The Walmart at Wildwood have proved to me that they don't care at all about service while the one in Irondale did. They were rude, they lied, and treated me as if I had the problem. Walmart should take the $100 bills back to their machines.

I told her to come check if she wanted but I was too hurt to carry the bags over again. I walked over and got my items that she had already checked from my friend and continued back again to the end of the hall. At that point, they said not to come back. I grew angry and demanded a manager. When the assistant manager came, the employees told him I swore at them and was causing a disruption. I told him this was a lie and he said, "You being angry is a disruption". I used to go to Walmart 3 to 5 times a week. I'll never go to any of them again.

I asked to speak to the manager and the CSM said that he wasn't available, so I said that if I cancel them, I will cancel the whole order together and CSM, Lorraine, looked as if she didn't care. I asked for the person who runs it and she said, "For what?", and I explained that the whole situation was crazy and everyone who was present acted as if I wasn't there as they talked. An employee came up and said, "We can void one and give her what she wants," and she was very helpful, although I didn't get her name. This is my second time having an issue with Ms. Lorraine, and on both times, she acted as if the customer doesn't matter to her and she was very rude. The first, time I let it go.

I think everyone should be very excited to have a job because of the world today. Without customers shopping there, I don't think they would have this job. The store is at 0450, Mansfield Rd.

Anyway, this is a waste of my time. The Store Manager him/herself wouldn't give me the time of day, apparently. And, my concerns were not even addressed. In fact, it was worse. I've been by there 3 times because this co-mgr wants to talk to me. 3 times, I was basically given the brush-off by employees. Not to mention that the gal at the CS counter was too busy fiddling with merchandise to give customers attention. Not even an "I'll be right with you..." not even an apology. Finally, she started serving but obviously she couldn't care less. I never saw the co-manager, like I said, but they were quite eager to give me the gift card and send me on my way. If Wal-Mart cares that little for their customers, I'm taking my business elsewhere.

After this, we drove all the way across town to get an ad and bring it back. The manager at Toys R Us even gave them her personal number as well as signed it. She, as well as my friends, said that the manager had just simply called Toys R Us for them. When we presented the ad to the lady at Walmart, she still gave us a hard time. Two hours later, we finally received the toy. However, everyone was staring at us like we were criminals and my 2 small children were crying and very upset by this point. My husband is Hispanic and we feel that this was a racial issue. None of my ** friends had any problems with this situation earlier that day.

My doctor found that it was due to the reaction from the lens solution, now my eyes have internal swelling and irritation and my vision has been impaired due to that. I have to go to my doctor two times in a week and get medication to reduce the suffering. I would like to make a formal complaint about my experience and suffering that I had to go through after using this product.

Read other complaints: I purchased a bottle of Equate cleaning and disinfecting lens care system. I used the product as directed. I opened the bottle (brand new with safety sealed) and placed my contacts in my case as directed at approximately 10:00PM. The following morning, 7:00AM, I placed my contact in my left eye. I was in absolute agony. I felt like I had acid in my eye. I managed to get the contact out of my eye. I repeatedly flushed my eye with saline solution and then used Visine. I rinsed both of my contacts with saline solution. I placed my contacts in my eyes. I tried to place drops in my eyes periodically throughout the day. It is now 7:15PM and my eye is still very irritated and scarlet. We did call the phone number on the bottle. I am continuing to rinse my eye with saline solution. This product should be removed immediately. I am writing this in hopes that someone else will be spared the pain I am experiencing. There are more but hopefully, you get the picture. It could blind someone!

She said I need to see the ad, so she made me search for it and the lady behind me started arguing because she was upset we had to look for it. She threw all our ads which held up a line, so the CSM was completely rude and said you have way (four items) more items as the guy in front of you had! Too many items and was already rude. I started to tell her what was on sale, and then all of a sudden the cashier changed her attitude and started to ask nicely what was the discount on this or that and when the CSM was there she was as nice as could be.

I felt as though she was rude and discriminating due to our race. If she had done her job, we would have been out of there in five minutes. Instead it took forever because we only had this much to spend and with the "guaranteed no ad” price match for about six of our items. We never would have gone over and had to take twenty dollars of stuff off due to her not giving our price match guaranteed.

We have decided to never go there again due to the way we were treated, granted our only eight hundred a month shopping there won’t hurt them but our feelings about their commercial guarantees and discrimination will leave us, our friends, and other family members jaded from using that Wal-Mart.

As I walked out, the lady who was screaming at me in line due to us having to look up everything in the six papers we brought was still yelling at us and I told her "please don’t talk to me that way ". The two front door people who see us all the time completely nice asked what happened and said "we always see you in here, and you have never had any problems like that" at least someone there treated us with respect and apologized for the situation! So it boils down to Wal-Mart doesn’t honor their coupon ad and disrespect you in the process with discrimination.

This clerk was the only one working the express lanes. There is no excuse with these kinds of action. If Mr. Sam ** knew what his store has become, he would turn over in his grave. The clerk did hold her composer all throughout this ordeal. After 30 minutes standing in line, we finally got our merchandise rang up and paid for. If this is the kind of service we are having, it will be a very long time before I ever go back into Wal-Mart at Mt Pleasant.

Because customers take items by themselves, Wal-Mart should have a sign to ask customers not to take additional bags. Wal-Mart should train their cashiers and managers on how to deal with similar situations instead of accusing customers of "stealing bags".

The impact of this error is that my account was charged twice. When I returned to correct the issue with all of the paper work that was provided to me, customer service said before they could correct the error they needed to have my bank statement. Customer service made this mistake and not me, now they want to penalize the customer for their shortcomings.

I have been a jewelry department coordinator for about a year. When an opening came up for department manager, I took the test and passed. A few weeks went by, so I asked someone in personnel when they were going to fill the position. I was told that they were totally eliminating that position altogether. About a week later, I learned that the floor associate got the job.

After a whole lot of nagging to my assistant manager, I was finally told the reason. I passed but got a single question wrong on my test. I feel discriminated against because of my age and weight. The woman who got the job is of slender build, and younger; I'm 43. I was told Walmart does not let people know their test scores. That is very unfair as it makes it much easier for them to discriminate. How do I know if I really got one question wrong? Now, instead of having steady hours of 7 AM to 4 PM (as coordinator), my hours are mixed throughout the week. My work assessment there exceeds on all levels and I'm a solid employee. This is clearly shown in their records.

It's getting very hard to continue shopping at Walmart (Tusc in Canton), as I have found my self going to another store. Yes, I pay more, but the wait is much shorter and less of a mental stress.

Secondly, they have crabs and puffer fish that require brackish water. Species that require brackish water will eventually die in fresh water. I only wish that there was regulations on the care of fish for sale.

Also, I would like to let you know that on several occasions, I have called to see if they carried a certain item, and they have put me on hold to never return to the phone. I called in today and asked for pet supplies, and they came back on and they said that she would page over the store. Then, I was put back on hold for over 12 min.

I then hung up to call back to speak to a manager, and let him be aware of the problem. I asked him if he carried flee and tick dip for dogs, and he said, "Let me see," as if he was in that department to look. Then he replied no. So I then asked if he carried Frontline drops, and he said yes. I then asked how much, and he put me on hold and went to see to find out that they did not carry Frontline. I would have not been very happy to have come in to get Frontline to find out that they did not have it after I was told yes.

This just tells me that if I did not ask how much, he would not even care to go look to see if they carried it. He just wanted to give an answer and go about his way. This is bad customer service! I just think that the higher up bosses need to know about these things, so that they can fix them. If it was not for us telling you about our experiences and you having the opportunity to fix them, this kind of things makes you look bad.

On Saturday May 28, 2011, we bought ground beef from Wal-Mart. The meat package date has use or freeze by May 30, 2011. On Sunday May 29, we cooked the ground beef. On Monday, May 30, my family member was sick all day with fever, nausea, vomiting and diarrhea. He went to the doctor the next day because his symptoms had worsened. The doctor diagnosed and treated him with three different types of antibiotics for food poisoning. On June 1, 2011, I took the remaining ground beef along with my receipt and told a manager what happened. The manager, Stephanie, filed a claim and took a sample of the ground beef. She stated that the meat would be sent out to a laboratory. Later on that day, the manager called me to get more information. She told me we should hear back from them in a week or so. We still have the phone logs to prove all calls received and all calls made. Over a week had gone by before anyone called with concern. On June 13, an employee named Erin, called to see how we were doing. I asked her a few questions about the claim.

She stated that she saw a file sitting out and decided to call us to find out what was going on and if we were doing better. She said she did not know much about the claim and gave me a number to contact CMI. CMI is the company that handles Wal-Mart claims. I called CMI and left a message. I called CMI several times on June 16, and left a message with Cricket **, still no call back. From June 17 to June 21, I tried again and was ignored with no response. I talked to a few managers from Wal-Mart and they basically kept giving me the run-around and told me that the manager who helped us with the claim was out on family leave. Finally, on July 12, I talked to Bart ** from Tyson Foods. He told me he sent out some forms for my family member to fill out and send back. Family member filled out, copied, and sent forms back on July 31.

On August 1, I talked to Erin, the employee, again. She stated that a manager asked her to give a call back to see what she could help with. I told her that we had not heard anything from CMI. Erin gave an address she found online and asked me to contact them by mail, she also stated she left a message with Cricket **. We never heard back from Erin but I made several attempts to get answers from Wal-Mart managers and CMI. No one showed any true concern.

Finally, I called and spoke to Joan from CMI and told her what was going on. Joan stated that she left a message and email with Cricket **. She claimed that Cricket was out for the day. Joan asked me questions regarding the claim. She told me she would contact Bart ** to find out what was going on. About 5 minutes later, Joan called me back and said that Bart ** was out of the office, but she left him a message asking him all the questions she wanted to ask concerning the claim. Joan also asked him in her message to contact Cricket ** on Monday morning, August 8, 2011.

Monday morning came, we never heard from anyone. August 11, I called Bart **. Bart told me he never received the ground beef sample and suggested we contact Wal-Mart to find out what happened. That same day, I called Wal-Mart and talked to a Manager named Melissa. This is the manager that took over for Stephanie while she was on family leave. She said Stephanie would be back on August 14. While over the phone, Melissa looked in our file and saw no documentation that the meat sample was ever sent out. We no longer wanted to speak to Bart **. We did not purchase the ground beef from Bart, we purchased the meat from Wal-Mart. We feel that Wal-Mart showed negligence when they took a sample of our meat and never sent it out to a lab. We have been lied to and treated with no respect, sincerity or true concern. We have been Wal-Mart customers for over 20 years and never thought we would ever be treated in this manner. We want justice and we want to be treated like the loyal customers we are. We have proof of medical records, receipts, copy of claim, claim number, copy of statement of damage form, photo copies of dates on meat package, phone logs, and written documentation of all calls made and received.

She goes and gets some guy by the name Joe, and I tried to explain to him that it only expired a few days ago. He didn't want to hear anything I wanted to say. I work two jobs. I didn't have the time to get it renewed. He told me that it wasn't his problem.

The next day, I go and try to load money on my Walmart money and there is a guy ahead of me, and as I was waiting my turn, I hear the girl saying, "Do you know that your license expired," and she told him, "I can still cash your check but make sure you get it taken care of."

Now, ever since your store opened in Taylor, I have been going to it every weekend and never missed a Friday night or Saturday night to do my shopping, and every 2 weeks, I get my check cashed. Well guess what? Ever since this has happened, I will not step one foot into any of your stores again. I am going to do my shopping elsewhere. I don't care if I have to pay more. Oh, and just to let you know, I was spending over $100.00 a week in food from your store plus other items. This isn't going to happen anymore.

Brandi prints coupons from coupon websites that are legitimate and this was the same as accusing her of stealing. Brandi tried to explain to him where she got the coupon and that each coupon has its own unique serial number and he said it didn't matter because the coupon didn't have a watermark. The coupon was supposed to have a watermark that was brown but when you print in only black ink, it's not going to show up.

Greg also stated that there was supposed to be a set of numbers under the Smartphone code. Greg didn't know what he was talking about because the Smartphone code is for Smartphone users to scan with their phones to make sure the coupon is legit using an app. He still continued to argue (in front of customers waiting in line) that the coupon was faked and was copied. Brandi told the cashier to cancel the transaction and it will be the last time we ever shop at a Wal-Mart store.

The assistant store manager (an ** lady) came by and then said that the item was to be "recalled". I then asked for proof as to why the item was to be recalled. She never answered but just took the item away without any explanation. I then called the number 4358389 and asked to speak to a manager. I was on hold for about 10 minutes before someone had answered the phone. She told me that she was the manager and asked what the problem was.

I explained the situation to her and again and requested to have proof as to why I couldn't buy the product. She never gave me her name but said, "Please hold. I'll find out that answer for you." I held for about ten more minutes and then another person answered the phone and said that he was an assistant manager as well. I explained the situation to him again, and he still couldn't answer my question as to why they would have an item on the shelf and wouldn't be able to honor their prices. All they could tell me was that the product was being "recalled", but no one could ever give a legitimate reason why. He then told me, "Please hold, I'll get you the manager."

About ten minutes later, a lady answered the phone, and she said she was the store manager. I then explained the situation to her and she asked me for the product. She said that she couldn't show me proof that the item was being recalled because that was personal between the manufacturer and Walmart. She did say though that she could get me the number for the manufacturer and I can call them myself. I then replied, "Okay, that's fine." She then replied, "Please hold while I get that information for you," and left. She told me that around 10:15 pm, and it is now around 11:30 pm and I am still on the phone, waiting for her to respond.

Also, around 9:55 pm, I had stepped back into the store and the ** lady who claimed to be the assistant manager told a lady in the store, "**, the ** guy is still on the phone complaining about the lacquer thinner."

I am very unhappy with my experience with the associates and the store. I felt like they (the associates at Walmart) were looking down on me as a customer and, more importantly, as a person. They had me on the phone, being transferred from one person to another, and still, no one could even answer my questions or my concerns. On top of that, they had me on hold for over an hour and never came back to the phone.

They made me seem like I'm not even there, and they feel like they can do whatever they want as if my time means nothing. It appears that they don't respect me a customer and as a person. There's a saying, "Money is time." I am very unhappy by this action taken by Walmart associates and am very offended of what they did and said because it seems like they don't value my time to go and shop there nor my time to be on hold by them via the phone call.

I hope that someone can help me take care of this situation.

I went to return it and the girl behind customer service said she couldn't take it! She said since the tag was ripped off the clothing, she couldn't take it back and that it's a federal law! That is such ** because I work at Target in guest service and we take back bras all the time with the tag off. We just put it back on. The only thing we can't return are DVDs because they can be copied. It would be the same thing as wearing a shirt and returning it. It's not like you can have diseases on your chest.

Now with underwear, I understand, but then she went on to tell me that they can return underwear with the tags ripped off but not bras. Is it just me or does that sound confusing. So then, she called her manager on the phone, who wouldn't even come over to the service desk, and I guess she backed up her statement over the phone. She told me that I can't get money back.

On October 06, 2011 my checking account was was shown to have paid $879.06 to Wal-mart. When I contacted Wal-mart about this double charge, a person named "Andy" informed me that I authorized this payment and that my credit card showed a credit of $879.06. When I explained that I had paid in full last September 16, he said that he thought that I wanted to carry this amount on my card for future purchases (sounds pretty ridiculous to me too!). I then demanded that this be credited back to my checking account but was told that Wal-mart would send me a check in 14 days for $879.06.

Needless to say, this is not acceptable. Should I be charged with any overdraft charges by my bank or anyone else, you will hear from my lawyer, not to mention any credit issues that may arise. By the way, the bank will put a "hold" on this check for an additional 10 working days. The more I think about this absurdity, I will be contacting my lawyer in the morning to determine any recourse I have. I have no intention of trying to determine who I need to contact to straighten this out as I feel it is not in any way, shape or form my problem.

So, I was going to take the phone back. We made sure everything was there and put it in the bag and made sure I had the receipt. They had told me when I purchased the phone that I had 15 days to return it. So, anyway, back to Walmart I go.

The woman could not even read the number and she goes over to another area of the store and comes back maybe a minute later and says she can't refund my money because the phone and receipt don't match. This is a $100 phone and she would not give me back my money because she decided the numbers didn't match. They never should have sold me an already activated phone as new. That is just wrong on so many levels, not only that it is dishonest and unethical.

I only marked the 1 because I had to. This doesn't even deserve a rating of 1.

When questioned about Wal-Mart’s policy, procedures and/or practices, I have been told by three different Wal-Mart employees that Wal-Mart has a policy in force, which allows for public assistance dogs to be allowed entrance. When questioned about how this public assistance criteria is determined, their universal answer is: If the dog is wearing a harness and/or coat displaying it is a 4-H, K-9, seeing-eye dog, etc., or if the owner says they are, we cannot argue and we have to allow them in.

Apparently, Wal-Mart has a policy and procedure regarding dogs as it does regarding, smoking, which still exists right outside their main door, which is unrealistic and unenforceable so the consumers suffer? Both violations are believed to be against California State Law and/or guidelines and as posted right on their front door regarding smoking within 50 feet, I believe it is? Consequently, of what good are they or any others?

Also recently, in the local papers, an article was published regarding fecal matter being found on shopping carts so most every establishment having them are now supplying customers with sanitary wipes at the door and at meat counters inside to help in that area as well as with blood and bacteria?

So, why are dogs allowed inside Wal-Mart, which has a food court, open food bins with vegetables, etc., a huge bread isle and numerous isles of food under refrigeration? I am wondering at this point if they have a policy and procedure for doggie accidents? Health problems, loss of customers, potential law suits, arguments.

I re-faxed the prescription and called back. I was told that they received them, but they would not be ready until the following day. I explained the situation and the need for at least one prescription. I then spoke to the pharmacist and she told me that my doctor's office did not fax them until after 5. I explained to her that I worked at the doctor's office and I had my confirmation that the fax went through.

One of the prescriptions that she told me was OTC and insurances would not cover it. I asked her to run my insurance to see if it was covered and if it wasn't, we would go from there. Of course, it was covered, which made me feel like they did not want to be bothered. I was told that they would be ready by 8. I arrived at 8:37 p.m. to give them a little extra time. It was still not ready. At about 8:53 p.m., I was informed that they did not have the one prescription that I needed. I was told that it had been on back order since August.

They should let patients know things like this ahead of time so that they could have taken the prescription elsewhere. This was not the right way to keep their customers. I have worked at Wal-Mart in the past (not the pharmacy) and this was not the customer service that we were trained to give! When dealing with medication, it could cause serious problems for patients not to receive their medications. I now have to suffer through the night until I can get to another pharmacy.

I went home without the steroid I needed for the hives until I am able to get the prescription at another pharmacy.

I rated my overall experience a blank because I could not rate it a 0.

I was told that if I wanted any time off, I needed to have my request in at least three weeks in advance. I put in a request for the time of November 14th through the 18th. I have time to cover this and it's about five weeks' notice. I have since been told that November is "frozen". All I can say in regards to all the (pardon me for saying so) ** is that I sure hope it warms up soon before we all "freeze". Every time I put in for time off, I always get some dumbfounded look and a crappy explanation as to why that is not a good time for Walmart. I would say that I would fear for losing my job but for the day-to-day crap Walmart pulls, it might be a Godsend at this point. If Walmart wants loyalty, they may ought to try extending some. Just a thought.

Being on my lunch break, I told her that I would just call the manager later and see if there might be someone that had been there last Friday that could be of more help. I did not mean this in any form of a threat. Her response was, "Well, I'm the supervisor so there isn't anyone here that could help you and I don't even have a code number. But there are some in the out-door patio you can go look and see if there are any out there like that." She was not wearing a name tag or at least not on her shirt where it could be seen. I understand that she had been off for the past four days yet I feel that she could have offered to look in the back or found out if any more would be coming in with those colors. Instead, she made me feel that I was wasting her time.

Basically, I would just like to know who I should talk to about getting this bike. I did not see it on the Wal-mart web site and I really do want to buy this one. I would call my Wal-mart and ask for someone that had worked last Friday or at least is more familiar with the bikes that you carry but I'm afraid that I would just get the same rude woman. Any help on finding this bike would be much appreciated. Thank you and have a good day

I have just returned from Wal-Mart and once again there was a missing item, so I called the store to place my complaint. Instead of a polite, "I'm sorry this mistake occurred sir, lets see what we can do to resolve this matter", the conversation went like this:

After explaining the situation, rep asked what teller does it say on my receipt. When I spent less than 20 seconds searching for the tellers no., she said impatiently, "It says the TE no. right at the top of the page (no it does not, it says Wal-Mart at the top, then save money live better, then Manager Kim **, then the phone no, then ST no, then CP no, then the TE no. on the 5th line down)

She then asked me what was the item no., what did I pay for it, what time was the purchase made, and who packed the cart for me, all in a very unpleasant voice. At that point, I felt so berated I said, "You know what? All this is not worth the ** item". I told her I would shop there no more and hung up.

I have joined a local and nationwide boycott of Wal-Mart, and advise others to do also. Eighty-percent of Wal-Mart's stock comes from China and costs American jobs. If you want to help America's economic restoration, don't shop at Wal-Mart. Let them be rude, and keep their inferior junk. I am a retired US Army Soldier. I did not dedicate over 20 years of my life, including 3 combat tours, to come home and be treated like scum by scum employees of Wal-Mart. I call on all military members active and retired, and their families to boycott Wal-Mart!

As of Sept. 29 update, AR was added to the list of outbreak. I purchased cantaloupe at Clinton, AR store on Sept 23. I ate it on Saturday, September 24. The store manager, Jason, was not aware of AR being added to the list of outbreak states. He could not tell me where the cantaloupe sold at their store came from. I want to know, now! I will contact offices tomorrow. Why did I have to wait? Wal-Mart should have information to answer customer's urgent questions. This is serious, consumers are dying nationwide.

I was then sent from the Tire/Lube Department to the Jewelry Department to get a receipt for the tires I had paid for when I ordered. The clerk in Jewelry asked me if the tires were in the store. I told her that I assumed so, that's why the email was sent to me. She then tried to call to find out if the tires were actually received. There was no answer in Tire/Lube so we walked back. They now looked for and found my tires and the Jewelry clerk and I returned to Jewelry to actually print a receipt. Then, back to Tire/Lube who expected me to leave the car with them until they could get to it.

It's their policy--if you have no appointments, just leave your car until they get around to it. So, that would mean sitting there for four hours. I told them that was just unacceptable and I would be back at 2PM. I was going to order the tires for my SUV, but based on this circus, that is not likely. Don't make my mistake--ordering tires from Walmart in Flanders, NJ.

As I was leaving out of the store, I ran into the main guy that would follow and watch me and confronted him. It was then that I was approached by two managers stating that I had stolen something and offered me the chance to give it back without consequences. I was outraged and humiliated. I handed them my purse to check, to prove to them that they were wrong, and hopefully to put all of the accusations and harassment to an end. They refused to look inside my purse and when I started to get a little loud and upset, they suggested to call the police. I offered them my phone to do so because I was tired of being portrayed as a criminal when I have done nothing wrong.

Throughout this conversation, the alarms were going off at the door as other people were leaving and I told the managers they needed to focus their attention to the real criminals, instead of harassing me when I have done nothing wrong. I don't shop at that particular Walmart as much, even though it is convenient to where I live. But for the few times that I do, I am still followed and treated as a thief. I have been told by others that the main guy that I am complaining about has done this to other young women and feel the same way. This kind of behavior shouldn't be tolerated and nobody should have to go through this kind of embarrassment or humiliation.

On June 1, 2011, I took the remaining ground beef along with my receipt and told a manager what happened. The manager, Stephanie, filed a claim. She took a sample of the ground beef. She stated to me that the meat would be sent out to a laboratory. Later on that day, the manager called me to get more information. She told me we would hear back from them in a week or so. We still have the phone logs to prove all calls received and all calls made.

Over a week had gone by before anyone called with concern. June 13, an employee named Erin, called to see how we were doing. I asked her a few questions about the claim. She stated that she saw a file sitting out; she decided to call us to find out what was going on, and if we were doing better. She said she did not know much about the claim, and she gave me a number to contact CMI. CMI is the company that handles Wal-Mart claims. I called CMI and left a message. I called CMI several times on June 16, and left a message with Cricket **, still no call back. From June 17 to June 21, I tried again; I was ignored and have not received a response. I talked to a few managers from Wal-Mart and they basically kept giving me the runaround. I was told me that the manager who helped us with the claim was out on family leave.

Finally, on July 12, I talked to a Bart ** from Tyson Foods. He told me that he sent out some forms for a family member to fill out and send back. My family member filled out, copied, and sent forms back on July 31. On August 1, I talked to Erin, the employee, again. She stated that a manager asked her to give us a call back to see what she could help with. I told her that we had not heard anything from CMI. Erin gave an address she found online and asked me to contact them by mail. She also stated that she left a message with Cricket **. We never heard back from Erin, but I made several attempts to get answers from Wal-Mart managers and CMI. No one showed any true concern.

Finally, I called and spoke to a Joan from CMI, and I told her what was going on. Joan stated to me that she left a message/email with Cricket **. She claimed that Cricket was out for the day. Joan asked me questions regarding the claim. She told me she would contact Bart ** to find out what was going on. About five minutes later, Joan called me back and said that Bart ** was out of the office, but she left him a message asking him all the questions she wanted to ask concerning the claim. Joan also asked him in her message to contact Cricket ** on Monday morning of August 8, 2011. Monday morning came, we never heard from anyone. August 11, I called Bart **. Bart told me he never received the ground beef sample, and he suggested we contact Wal-Mart to find out what happened.

That same day, I called Wal-Mart. I talked to a manager named Melissa. This is the manager that took over for Stephanie while she was on family leave. She said Stephanie would be back on August 14. While over the phone, Melissa looked in our file and saw no documentation that the meat sample was ever sent out. We no longer wanted to speak to Bart **. We did not purchase the ground beef from Bart; we purchased the meat from Wal-Mart. We feel that Wal-Mart showed negligence when they took a sample of our meat, and never sent it out to a laboratory.

We have been lied to; treated with no respect, sincerity or true concern. We have been Wal-Mart customers for over twenty years, and never thought we would ever be treated in this manner. We want justice, and we want to be treated like the loyal customers we are. We have proof of medical records, receipts, copy of claim, claim number, copy of statement of damage form, photo copies of dates on meat package, phone logs, and written documentation of all calls made and received.

In the meantime, my wife bought some stuff for our kids. I had a long experience in customer service. Customers are priority for any business, you have to welcome them with a big smile and talk to them in good way so they don't go on some other place for shopping. The more sad thing was that she didn't say sorry to me. People like Tyisa are not good for customer service. They are damaging Walmart's image. It is necessary to take proper action against her as well as people like her.

How many million people are out of jobs right now? Get rid of the "deadwood," and make your customers happy all at the same time. And here's an idea, what about bringing those managers down and let each one open a register until the crowd is worked down? Then, they could huddle nearby for their meeting. And if the lines back up again, they are right there to pitch in, how about that? Or another idea, how about scheduling the managers' meeting for, say, 1:00 a.m. when the store is virtually empty anyway? That way, they could take all the time they needed, and customers wouldn't have to suffer because of it.

And this isn't the first time that this has happened. It just happens to be the first time I have been irritated enough to complain about it. Your managers should be cross-trained in every aspect of the operation, so that it is possible for them to have a hands-on capability, whether it be stocking shelves, running a cash register, or simply assisting customers. It is called diversity, and it would prevent back-ups like we, the customers, encountered today. Thank you for your time.

I was there around 20 minutes trying to cash the money because I needed to pay very important bills with the bank. Now this will affect my credit report.

I guess since she speaks to her employees like dogs, she feels that she can treat her customers the same way. Her unprofessionalism towards her employees and customers is unacceptable. It is obvious that this woman is undereducated and a racist. I teach customer service at the local community college, if you are interested, I would be more than delighted to teach your department managers/supervisors customer service skills and supervisor techniques.

Now, my problem starts at the Chiefland FL location, which is a 24-hour store. It is five minutes of 9:00pm and I guess, time for the shift change. I'm walking to the middle set of doors to go to my car and there were people at the movie kiosk. I'm at the eye glasses department almost to the doors. The door greeter and I made eye contact and she turns in haste to the outer doors. About the time I hit the first set of doors, she is pushing the outer doors closed. Now, take in consideration that there is nobody else behind me, I'm the only one wanting to leave. She turn around and said, with the rudest, nastiest look and tone a person could have, that I can't come through and that it was closed and she's done. So, I turned around and went out the other doors.

By the time I got all the way to where my car was parked, on that very side where I was denied exiting, those same doors that she refused to let me out of, were open again and there were people going in and out. Finally, by the time I unloaded my goods and got my phone and the receipt to call and make a complaint, someone else come along and actually locked the doors with a key.

I called the customer service and made a complaint of the employee's rudeness and the customer service did apologize and said that they had a good idea who the person was and would be sure to report my complaint to the management.

I am not going to hold it against Wal-Mart. I just hope that little Ms Nasty gets an attitude adjustment.

I know fish aren't cute and cuddly like kittens and puppies, but they are still living creatures and require basic, daily care. If they can't provide this care, then they shouldn't have pets. Also, I implore people not to buy from pet stores. You may take pity on these animals and think you're "saving" them when you buy them and take them home, but all you're doing is endorsing an industry that promotes cruelty.

You people need to look into this store and get some **changes over there, the managers must suck, to know that every single night, there is only one or two registers open, and every single night there are lines a mile long! I once counted literally 100 people in line, seriously, 100 people in line and there were only two registers open, now that's just **, its plain ridiculous! You need to do something about it!

I told several people in the store and parking lot that Walmart should pay the customers' time to stand in line. How would those "lost wages" impact any savings that we expect from shopping at Walmart? I went to another grocery store, and shopped again. I paid more for two items, but got one item (roast chicken) not available at Walmart. The line at the second store was long too, but it moved quickly, so I thanked the cashier.

I called two other customer support numbers, and no answers. I called the same number that I had called earlier; I got the same electronics girl. She then transferred me again, which I was again transferred (I lost count after nine more times). Finally, I asked for the supervisor, but I never got one. I was transferred back to the electronics girl, and she went to look for me. She came back and told me that, yes, they had the product. I was on the phone from 11:04 PM to 11:44 PM trying to get one question answered in-- 40 minutes. The electronics girl was wonderful, and helped me keep my composure.

This has happened to me before, just not this long. You really need to get one main person to handle phone calls for the individual stores. She/he gets the information and helps the customer. This was a really bad way to deal with a customer. All these employees who answered the phone had no idea how to help me, period. It was a bad phone etiquette. Please, get one assigned as a customer service phone person. Please, let me know the results for this problem. It is a big problem in your stores.

I was getting dizzy. I'm 8 months pregnant and don't need to be stressing. Well, when I got home, I called the Walmart and spoke to the manager. He was quiet for a while then laughed and said, "I don't even know what to say. I never had this happen before!" Then, he said that he will look into it but that there really wasn't anything he could do but monitor her so it won't happen again because she would probably just say she didn't do it! This is so wrong!

You employees at the front entrance just say that they do not know why the carts cannot be fixed. Today, I tried shopping at the Walmart in Xenia. I waited 25 minutes for a cart. I traveled from one side of the store to the food area before the battery was dead. I exchanged that cart for another cart at that entrance and was able to shop for 15 minutes before that cart was dead. No other carts available. I spent $12.50 and left to finish my shopping at Krogers Super Store.

This is not a one-time occurrence. It happens every time I shop at Walmart. I can go to Meijers, Krogers, Lowes, and Home Depot and never have problems with their carts. Most of their cart are new and can get me through the entire store. This never happens at Xenia store. Thanks.

As much as I love shopping at Walmart, the stress outweighs the shopping every time. It's as if they do not have common sense. People are looking for work and the people that has some of these positions need to be fired. They should let someone with experience and common sense step in. It's a shame that they do not have a problem taking your money. But when you have a problem, all of a sudden, they all become babbling idiots! I still have no idea as to what I should do or how or when I can get my item.

Later in the afternoon of that same day, I went back to Walmart and purchased an extension cord. I can't remember the exact price listed but it was almost $14 and some change if I'm not mistaken. When I headed back to the cashier and checkout, I was surprised that they charged me $16.97. I went to check the price tag and the bar code to make sure it's the right item and it did match. The bar code written on the item was exactly the same on the price tag on the shelf. So, I asked for a manager but a co-manager talked to me. I told them that they should do something about this because it's unfair for the consumers. The co-manager said that she will refund me the money they owe. She also said that it might be a human error, like somebody pulled the price tag sticker, or they haven't changed it yet. I said, "No need to refund me the money, just fix the right price listed."

A week later have gone by and I went with my wife to Walmart to buy some stuff. I was curious if they really fixed the problem that I encountered a week ago. To my surprise, when I checked the same item, it was the same price as I saw. And when I tried to check it on their price scanner, It is still a different price (the one I was charged when I purchased the item). The bottom line is that they never really changed the right amount and they continue to do this up to now. I don't know how long has this been going on but all I know is that they haven't fixed it as am writing this complaint. There might be some other items that they are overcharging the consumer but I don't have other proofs--only this that I wrote. I still have the receipts from those two items that they overcharged me.

For me, I live on county lines, so my address is in a different county to the closest Walmart to me, which is five minutes away (I'm really on the line). So the tax I pay online is higher than the tax I would pay in the store. But if the item is sold online only, that's what you've got to pay.

Unfortunately, I carried back an online purchased item to the store (unopened/wrong design) and was given back all the item’s price but the tax, as if it was purchased in the store with the lower tax rate. I'm showing the young lady my receipt. It clearly has a different tax but she was adamant that Walmart's policy is to refund only the tax that would be in the return’s store county.

So the great almighty Walmart gets to keep whatever portion of sales tax of the other county and, as they don't have to pay the government since the item is still in stock, that money stays in Walmart’s pockets. 1-2% difference in tax in stores that see between $900,000 - $1.2 million worth in returns is $12,000 max of unanswered dollars per store. Tally that to the number of Walmart stores worldwide and yes, folks, Walmart isn't only in America.

Check your receipts when making returns, as this may not be only online returns but any returns made in different counties.

It is now September 6, 2011, and I have not received all my cushions or chair. I am a single mother with three children. Recently, I had a major surgery, which is why when the chair came in, I told them that I could not lift it. Then the store sold it and my cushions. I am a frequent Wal-Mart shopper. I am extremely upset; $398.00 is a lot of money, and no one wants to make my purchase right.

I pride myself in buying local. All my money is spent in Colville. I would love to buy fiddler crabs in Colville but not if they are half dead before I get them. Please have them do a dry tank in Colville Walmart so I can still buy in Colville. I love Walmart and most of my income goes there, but if I have to go elsewhere to pursue my new hobby, I have no choice. It's really not that hard to care properly for the animals you sell. Just drain the tank or give them something to climb up to air.

I'm a pregnant woman and I was shopping for a gazebo and no one would help me find nor carry it to the checkout. So I went on about shopping for my other needs and at approximately 10:13 pm, the line led all the way back to clothing department! There was only one line open and plenty of employees sitting down, conversing and lollygagging around! Basically riding the clock.

So I left my basket where it stood and left! One word to describe this: ridiculous!

These two individuals are very ignorant and they kept referring to the wrong page in the WIC brochure. It is very obvious that this store lacks training for the employees. The employees in this store need much more WIC training because, if this attitude continues, this Walmart Supercenter should just stop accepting WIC.

I specifically told these two employees that my WIC benefits allow for any brand of orange juice and they both told me that it's not! Then I pulled out my WIC brochure and showed it to them and that is when Marypat decided to tell me that I have an old WIC brochure and that I am wrong. Then I asked her what page she was looking on and she showed me that she was on a page for juice for women. My WIC check was for children! And I pointed that out to her after she once again told me that Welch's is not allowed for juice. I then showed the correct page to Charlotte, who is supposed to be part of management. Her attitude was worse! She kept telling me that I had to get Welch's concentrated juice that is frozen because she kept looking at the wrong page of the brochure. I had to actually read to her out loud the exact language on the WIC brochure so that she would see where I was getting my information.

On top of all this, I had my two small children with me and Charlotte and Marypat both told me to go get the juice you want then because they were refusing to allow me to get the Welch's grape juice that is allowed by my WIC check. I could not even believe the attitude these two women had and I don't understand why this store has a hard time training its employees about the WIC program.

The local Giant Grocery store does not treat WIC customers this way and they even have stickers on the shelves that tell you if the item is WIC approved or not. This store does not take any initiative to train their employees about the WIC program. Out of the last ten WIC visits that I have had at this store, I would say that nine times out of ten, my transaction took longer than fifteen minutes and had to be processed more than three times!

I really do expect someone to get back to me regarding this problem because I will not tolerate being treated this way by ignorant employees. I don't just use this store to shop for WIC items, I also purchase about $1400 a month on merchandise for my retail store, which is down the road from this Walmart. I am going to think twice about returning because of Charlotte and Marypat!

We purchased groceries and some odds and ends, totally about $150 or so. We got to the check out and asked for a price match for Diet Cherry Pepsi 12 Packs (6 of them) to equal the $3.50 at the Myrtle Beach K-Mart. I had the price check pulled up on my iPhone 4 and there was also a $3 price match at a not so well known store, also in Myrtle Beach, which is the closest and popular shopping place besides in the town of Georgetown, SC.

There are also several Walmarts in Myrtle Beach. The cashier, who was obviously low in the pecking order and/or new, checked with some guy in a skull cap. The guy did not come over immediately as he had a discussion in the distance with the cashier. When we asked the cashier the status, he advised that he was informed that it did not make any difference if we could show them on the iPhone or if we had a copy of some ad. They, Walmart, had to have a copy in their files (he advised they kept a list at the stations and at other places in the Walmart Store itself) that they could verify to and that they could not find one.

I offered again to show them the iPhone and this time to the apparent supervisor or manager and he said that it did not mean anything. Again, they had to have in Walmart's possession evidence of the verification. He answered, to be honest with a look of I (he) am (was) the authority and with a look of I am the person who will allow and in this case not allow. Really, a look of I am the person here with power! Then, just as I started and my wife started to say we would be glad to return it to the shelf, the person backed off of the position stating, "However, I am going to let you do it. I am making the decision to allow".

Hold it though. Then in the same breath, he advised that he would limit per store policy to a quantity of 4 each 12 packs! My wife started to say we would be glad to put 2 of them back on the shelf and he then stated he had decided and was going to make the decision to allow us to take the quantity of 6.

Come on! Walmart should be putting more mature and qualified people in its supervisory positions than someone who solely wants to show others he or she is in a position of control. Or so I hope. We spend a goodly amount of our monthly income in your stores, but more and more we are encountering immature type people, who no more have the maturity or wherewithal to be in a supervisory or manager type positions than a person totally untrained and off the street with no work experiences.

I pity not only the customers, but most certainly those who would have to have such a person(s) as supervisor, who can often times either develop or stifle a good employee! By the way, we are retired and have a decent, I would say upper level income, of over $100M/year. I just cannot stand by and see this as a growing part of the people who will be inheriting and having too much impact on how things will be in the future of this country.

Walmart, you have too many employees to not try and make this a better place for all your employees, as well as your customers. Please teach them the skills to make this a better world than one of people who will be in responsible positions exercising basic psychological "control needs"! Thanks for listening.

At that moment, I feel that I am in an immigration agency; regardless that I'm legal here. Then he came and said that they don't accept passport from another country. I asked to talk with the manager; she came and she said that they aren't going to accept my passport from Chile because I need a proper ID. I asked her what is a proper ID, then she said a passport from United States or a Drivers license from United States. I asked why the answer from the cashier at the beginning that it was about the expiration of my ID and he never mentioned a word about the passport from another country.

Five months pregnant, I called my husband and we asked to talked with the general manager. She said that Walmart doesn't accept passports from another country and I asked what about the visa because this is a document that has been given by the United States and she didn't know what to say. In any part of the word a visa or a passport is a valid ID and for me as a person living here and also a journalist in Chile is discrimination.

I buy in Walmart with my bank credit card and they have never asked me for an ID but if want to return something, I needed an ID and that its fine for me. In everywhere, passports are accepted as a valid way of identification.

When the manager approached, the first thing she said was to get the lawn mower out of the store, without even listening to the customer’s complaint and providing a reasonable solution to the problem. I then asked the manager if she would ask an associate to provide assistance with removing the lawn mower from the store, and a place where I could dispose of gasoline in the lawnmower. She stated that she cannot. I was told that I would have to dispose the gasoline off the premises, and then bring it back to return the refurbished, defective product that they sold me. All of this happened two days after an earthquake, and two days prior to a hurricane. I felt like from management down to employees I was treated in an unprofessional manner.

Being a human resource manager myself, I can understand why the associate acted the way she did. It was because her manager, Yolanda, acted the same way. Finally, I know that one individual will not close the doors of a super giant such as Wal-Mart, but in the economy that we live in today, I refuse to spend my hard earned money in an establishment that does not provide excellent customer service, and is not willing to offer a solution to a problem that they initiated. This was by far the worst customer service that I received from an associate, or management at any retail store I have frequented.

Keep in mind that I have a 6-hour drive ahead of me, and this present was for my grandson's first birthday. They came back to tell me that my order is at a Wal-Mart that I have no idea of the location, needless to say, by this point I was very upset. First, why would I place an order to a Wal-Mart that I have no idea where it is? Second, the gift was for my grandson’s first birthday. Third, I had a very long drive ahead of me. Fourth, the customer service was appalling; they could have cared less about my situation.

I asked to call the corporate office. The manager and acting manager looked at me in the face and spits out a number. I told her that my phone was dead where they made me pull up my email, and I needed to use the store phone. She looked at me as if I had four eyes. I begged for them to help me. They would do nothing, although they did, in fact, have the item in the store. They said all I could do was repurchase the item in the store, and wait three days for the return of my online order. I do not have $60 to pay twice. I explained to them that I had a tank full of gas, and enough money in my pocket to pay for gas to Kentucky and back home, and to buy my grandbabies birthday cake, and that I didn’t have $60 to buy the same item.

They basically just stood there and looked at me. I went to the customer service counter and asked to call the corporate office. They did not hesitate to take me to the phone, and then give me the number to dial. I live six miles from the Chastain Meadows location, and I will never return to that store. I realized that me as a person will not affect the overall dollar amount of income coming into the store, but I will tell everyone that I know how bad the service is at this location. They should have not sent my order to the other location, but I found the store, thanks to my friend. I picked up the car, and was on my way to see my grandson. My experience at the actual location that I picked up my order was great, experience at the Chastain Meadows, Kennesaw, GA location was horrible.

Steve

At this point, I was so disgusted with the service that I told them to forget it. I left the item plus a basket full of merchandise that I had intended to purchase and went to Kmart. The next morning, I called Walmart customer service in Bentonville. I was kept on hold for about 20 minutes and then hung up on. I called back and was kept on hold for about 15 minutes. When someone answered, I voiced my complaint and was told that it would be looked into. The whole experience was disgusting to say the least and I felt bad for all the people in line behind me that were held up. Walmart's TV commercial has a customer asking Walmart to match a competitor's price. She was saying that she did not have the competitor's add, to which the Walmart clerk says, "It is okay."

We had to pay the full price for the items that Walmart guarantees to match. We had to bear the embarrassment of being told 'no' at the register and being treated as if we are attempting to cheat them. We are simply going by Walmart's coupon and price match policy that is listed on the corporate website.

The damage was that when we brought my son’s fish home, his fish only lived for a week. It upsets me that Walmarts around the world are carrying live stock that they don’t care about. I think that Walmart should stop carrying them because it's not fair that they have to starve to death, eat themselves, and live in small cups. Walmart should just let the pet stores carry them. I just want fairness to all animals.

My first thought was of disbelief. Really, in this day and age? Who, I ask you, does not understand the dangers of cross contamination? E. Coli, anyone? As if it was not enough that my donut had been squished beyond recognition, completely inedible. Needless to say. I was far from happy, so I decided to call and complain. The phone rang and rang for a good two-three minutes. Really? When someone finally decided to do their job, she was rude, and when I asked to talk to a manager, I was put on hold for quite a while. It was so long in fact that I hung up to call again, only to have the same exact experience.

When I finally did speak to a manager, he was quite pleasant actually and offered when it was convenient for me to come in and refund the amount of the donut and then he surprised me and said that he'd also give me a $15 gift card for my trouble. I felt good actually. I was still a little disappointed about the donut, but I was ok.

Later that evening, I did go back to the store. When I got to customer service, the young girl behind the counter gave me anything but service. She gave me attitude, she gave me stress, but she definitely did not give me service! A manager was called and more waiting took place because my time is not important, and even though I am the customer, it is all about the employees' time and happiness. When the manager finally came, I told him the situation and then he informed me that he wasn't authorized to issue gift cards and another manager had to be called - more waiting.

When he finally arrived, he did get the card. Now, I am willing to admit that perhaps I was tired and irritated, and perhaps I misunderstood. With that being said, I would almost be willing to bet money that the girl behind the counter and the managers were laughing about the situation, and I am 99% sure that the girl said that she was going to write a book of scams. Then they all laughed about it. Now, as I said that I may be wrong, it's possible. Having said that, it doesn't really matter if she did or did not say anything of that sort because the appearance of impropriety is what matters.

I, being the customer, felt disrespected. I did nothing wrong, and I gave the store my patronage, spending my hard earned money only to have it ruined by the negligence of your employee. It was and is the manager's job to make the situation right. I was not asking for a favor, I was just expecting them to do their job and do it right. Honestly, at that point, I wanted to walk off and tell them they could keep their money and their attitude, but at that point, as I told my son who was with me through this whole ordeal, it was a matter of principle.

I was going to be compensated for the whole situation. I used every cent of the $15 card! There were two redeeming people that night and shamefully, I only know the name of the very kind cashier that checked us out after the whole thing was finally over. His name was Micheal and he was very pleasant, and in my opinion, he would make a far better manager than any of the ones I dealt with!

When they got back, I just told them that I wanted to buy the bike. I asked if she could help me take it to the front. In the front of the store, to the cash register, we went to buy the bike. One of the front end head cashiers did not approve me to buy the bike because it was priced wrong. So, I asked to speak to the store manager. A few long minutes passed and the manager came out and greeted me with a hand shake. The manager quoted, "Being that this is the right thing to do, I'm going to sell you the bike for the price that is on the bike." The manager said it's an early Christmas present. I said thanks.

I told them that I had a few other things to get. So, I asked if I could keep the bike up front to get them. He said yes. By the time I shopped for the other things I needed to get, I was about to check out at the register. The manager came out and said that they could not sell me the bike for the price that was on the bike and he had agreed to sell it for. It was due to the fact that he had me on camera changing the price tag. I asked him to show it to me. He refused to show it to me. I filed a complaint with Walmart's main office. They did nothing.

A couple of years gone by and I had been waiting to see the manager to ask him for an apology. On 8/28/2011, I've seen the manager Paul. I greeted him with respect. I helped him remember about what happened on that day, because it bothers me day to day knowing that he got away without doing the right thing. He remembered. So, I asked him for an apology. He insisted on not doing so. I said to him that the reason why he is not going to apologize is that he was a **, knowing that he knows deep down inside that he did me extremely wrong. I walked off because I had some shopping to do with my family. He gathered up all of his male associates to kick me and my family out the store like we really did something wrong. This manner needs to be handled in a different manor now that he is harassing my wife and kids, that they had to leave. In my eyes, I stood up to him this time and gave him a piece of my mind. He and his people kicked us out.

Honestly, I hate going to this Walmart, even though it's only 5 minutes away from my house. That is why I prefer to go all the way to the other side to your store in West Tampa area, store number 2106, because they know how to treat their customers right. This is the fourth incident that my family and I had with Walmart. The next complaint I will do is to report them to the news for discrimination and that will be this week. I'm just informing you, if nothing is done.

After I got it off, I had to call her back to find the right battery but then she wouldn't even finish by putting the battery in and closing it. She handed it all to me and said I would have to do it. I couldn't get the face back on, so I had all these pieces and an opened watch with no resolution and had to ask for a bag to put it in so I will not lose anything. Really, are you serious? What has happened to your customer service? Then, I went back to get another item I needed and still steamed about the watch. I asked the guy in electronics to call a manager for me.

Twenty minutes later, still no manager. Are you serious? I got my item, went back to jewelry where there was a manager. After informing her of the situation, basically, overall she took the employee's side saying she wouldn't have messed with it either if she was unsure she could do it. Then why are they working in jewelry? After all that, I went to wait in line for fifteen minutes because only two lines were open and no self-serve lines were open, but there were plenty of people walking around doing nothing. What is wrong with this picture? On top of that, your credit service is awful. I have quite a few credit cards I have applied with Walmart three times, to be denied. I am in there at least once a day.

I finally applied to Target for the first time and was approved, so maybe that is something telling me that it's time to take another avenue with buying my daily needs. Somewhere I am appreciated because obviously, it isn't at Walmart. The customer service at this location had started to get better but it has gotten worse again. I can pass an employee and say "hi, how are you" and if they respond at all, it's "umm hmm". They look at you like you're crazy for talking to them. I have never encountered so many rude employees in my life and I have worked in the public for over 20 years. This location is a disgrace. By the way, my watch is still in pieces in a ziploc bag!

I feel this is an error because both coupons were on same package. I also feel Walmart is always changing things so they do not have to match pricing and not carrying enough variety.

Very poor customer relations, especially considering the amount of money we spend in that store every month.

They have sold peaches, avocados, plums, squash, salad mixes and outdated bags of chips. This has to stop. There are older people that just can't afford this and people who are on a fixed income that have to use food stamps. This is wasteful and dangerous to people.

My fish, when still on the Walmart shelf, was lifeless and dull. He's white and red. When I set up his tank, he adjusted immediately and rather enjoys actually being fed and taken care of. The whiteness of his scales are more vibrant and the red on his gills and fins are actually more visible. But I certainly agree, if Walmart doesn't know anything about fishes or doesn't appoint anyone to the department who knows something about fishes, we shouldn't sell them.

I begged to go ahead and buy it anyways or have it put on hold until a manager with they key arrived (I was told that it would be at 7am). They refused to put it on hold for me and said strictly no rain checks. Well, I need one of these so bad that me, my husband and my child stayed up all night long so we could meet the management before anyone else got there. One other guy and us were there before management. When the management went to open the lockbox, they told us they were out of stock. They didn't have any and never did.

We knew that was a bold face lie because the stock boy AND night manager (Carmen) told us there were two. I know for a fact that the managers were holding them for themselves and it's not right. I had money in hand, they had two TouchPads. There is no reason why it should have come to this. It may seem like just a TouchPad to you but to me, it was a big break.

So now, I buy my products from them but go to Food Lion down the road to get my Deli items. When I stand there each time, there has been several costumers who walked out.

I took the time out of my day to rate our Walmart and the employee. Buying something else that I don't even need, nor can I afford, is horrible. I just want them to be aware that it's something about Walmart that really put a sour taste in my mouth.

They sent me two emails: a confirmation email and another email saying that my order is ready to be picked up. If they didn't have enough touchpad, why did they send me an email a few hours later asking me to pick it up? When I went to pick up my order, the store manager told me that he would order more touchpad and call me, but he never did. Was that a lie?

I am very unsatisfied with their service and I feel that I was discriminated. Walmart only refunded me $99 plus tax.

I am an ex army and also disabled. Joe also told me to come back on Monday to review a tape to prove that I was there and he also called me a liar. A person like this should not be an employee of this store! Thanks to Jorge and Jodi that in a very heavy rainstorm, on their lunch-hour, they accommodated me, and that's what I consider professional Walmart employees. I got the job done and received no more embarrassment or disrespect from Joe, who's an idiot. Please fire him.

The manager also had to explain to the cashier that you need to use the "pen" on the touch pad, no fingers for this one, the cashier didn't realize that. Plus this particular cashier also didn't add in the tax on my initial transaction which didn't go through. Bonnie rectified the situation by not charging me for the two prints, but no apology about the screw-ups. I was absolutely ticked! I will never be bothered with the Photolab there again, what an awful experience. I was suppose to be in and out of that store because I had something to do afterwards. Next time, check the kiosks for paper! How absolutely irresponsible and get someone properly trained to deal with all of these situations. I don't blame the cashier, it was the training given, honestly.

The management refuses to turn the air up and claim that you, the company, don't let them. So after the run-around with that I chose to go straight to the source. That's just for starters, my mother-in-law has bad allergies as well as bipolar and she has gave doctor's statement to management and they said okay it. Well she got sick and called in and took one sick day and one vacation day to cover the 2 days that she missed and everything was supposed to be okay until she came back two days later and they decided to write her up two times, now how fair is that?

Your website claims ethics is one of your main things, well explain to me why when you're scheduled to work 9am-5pm and they don't let you off until 5:20pm, that 20 minutes should be counted as over time right. Well then, why does London Walmart ask you to just take an extra 20 minutes lunch so that they don't have to pay overtime. And then when you do send somebody there, someone would alert them and they will turn the air up and make sure to put on this fake face to make them happy.

I have been shopping at Walmart my whole life, that's 21 years. I thought Walmart cares about the customers but yet you don't care about our families that work there. Why should I shop there? I am not trying to be a ** but I am a human and a loyal customer and so is my family. We go there at least 2 times a week. When I was pregnant not even 11 months ago, I walked from the front door and straight back and I was rushed to the hospital because it was too hot that I passed out. If that was just a short time, imagine how your employees must be feeling. Would you work in those conditions?

I just want Walmart to treat their customers as well as their employees fairly. I've tried to talk to management and called customer service and all I got was “I'll let them know” or “I'll see what I can do.” When it comes down to endangering your employees, when it starts affecting their health, it's not good. It's not that I am the only one feeling this, there's 34 of us and that's not counting the employees that work there. There was one lady employee that had heat stroke and an ambulance came and got her. Something's not right there and you can tell that. I am not working there, neither I am a manager at some corporation, but I'm human and so are you.

We all have our breaking point. My mother-in-law is now considering quitting Walmart because it's affecting her health so much, and to tell you the truth, I don't blame her. But in this economy. Everything is tight and she is the only one in her house that works, her husband is on social security. Their bills are already tight and it's not right that she have to quit her job just because some people in higher positions decides that their health does not matter.

I have personally took a thermometer into a Walmart, stayed there for 30 minutes and the thermometer read 92 degrees, that is working temperature. I don't even know if you read your own emails but you should as people count on you to do what is right. I don't know if I'll get a reply. If I do, I hope to get to speak to a real person and not just some computer who will tell me that “sorry, I will fix it.” Do something, it's supposed to be your job and you should be damn good. Being a CEO is great, just tell me where are you taking Walmart's future, to the sky or to the dogs?

I got one fish that had ick cured 3 weeks later. The second got sick and now the third is on its last leg. My other 2 goldfishes are just fine, I had them for 4 months.

I am spending a lot of money there each month and it would be nice to hear "have a nice day" or "thank you for shopping at Walmart". Plus, most household products they sell are cheaply made and of poor quality. It is a college town and geared to that.