Wal-Mart Reviews

I ordered an item from Walmart.com Nov. 30 to be delivered "site-to-store." The latest possible date of delivery was listed as Dec. 16. When that date came, I called the customer service line. They had no idea where the item was and had no tracking number. It was lost in the system. After two more calls, I was advised to cancel that order and order the item to be sent to my son's house, since it wouldn't make it by Christmas. The original item was delivered to the store Dec. 23. It hadn't been cancelled, despite my request.

I was checking out and asked the cashier if I needed to fill out the check or if she was going to run it through. This was a business check I was using. She then took my check to her supervisor and she turned and asked me if the business on the check was mine. I did reply, "Yes, of course." The supervisor then took the check to her supervisor with a copy of my GA license and a business card. She came back and told me they could not accept my business check because it did not have the bank address on it. I responded that none of my business checks have a bank address on them. I also stated that Sam's Club took the same check two times this past week. I was buying business supplies for my office. I know now to stick with local small business stores to do my business.

I ordered gift cards totaling over $250.00 and cannot get Walmart.com to activate The Visa cards! Most of these were gifts and Walmart.com keeps giving me the runaround telling me they don't need to be activated, but I kept one and called the number on the back of the card and they tell me to go back to where they were purchased to activate!

I was making last minute Christmas shopping. First was a purchase for Planet of the Apes. The electronics department found me the movie I knew would be hard to get that night. I then made a purchase amounting to more than $200 towards men's Christmas presents. Next stop was groceries for Christmas eve, Christmas morning, Christmas day, right to New Year. I had it all planned, and even though I had a small limit on an already small budget, I put aside $75. A lot of money for my budget. My purchase was beeping through, and the total was $140.75. It was over my budget, however, a quick transfer from savings to checking would leave me $26 left for a snack for my son at McDonald's. I politely told the young man, "I am so sorry, I have the money, I just need to transfer it over. I'll just use the payphone. Maybe you can put me on hold, and get a few of more people through".

I don't believe I've ever purchased a Betta from Walmart. I was appalled by the way they were kept in those tiny deli containers. There might have been holes in the covers but every one was stacked on top of each other. I'm sure I moved some of them. I was upset and angry! It has been a pet peeve of mine ever since.

I called the Walmart in Truro, Nova Scotia. I asked to be transferred to the seasonal department because my mom had just bought a snow tube for in the snow and my kids really liked it so I thought I would go in and get three for us. I called to make sure there was some as I didn't want to upset my kids if I told them and they didn't. I tried three times and every time the woman answered all she said was seasonal and didn't say a name so I don't know her name. I would just say, "I was just calling to... " and then she would hang up. I got very mad and I tried for the fourth time and they just wouldn't answer in that department.

Wal-Mart Highway 280, Phenix City, Alabama. My mother is 78 years old and likes to shop at this Wal-Mart but it is hard for me to take her there because they only have two wheelchairs without baskets. She can not ride a scooter and half the time nobody can find these tore up wheelchairs. This is a big problem every time we go here. I keep begging her to shop at K-mart and she insists shopping at Wal-Mart instead. K-mart has plenty of wheelchairs with baskets on them. Please fix this problem. I told the manager it was a hassle to shop here and she said it was fruitless to order more because people kept stealing the wheelchairs.

For Christmas, I received a bike that was bought through the Black Friday sale. When I put the bike together, I realized the rear axle was bent, the wheels wobbled, and it needed to be trued; brand new bike right out of the box. I went to Walmart in Troy, MI and tried to have it replaced. The assistant manager who was very rude told me the best they could do for me was to take the refund money off the purchase of a $200.00 bike. Apparently, according to her, the bike was just made for Walmart’s Black Friday sale and clearly was printed on the flyer.

I stopped on the way home to buy 6 sets of Mach3 razor blades as per your flier. There were no razors that I could find on the shelf, so I asked a pharmacist who said it was not their department but that I should look for a person in blue for help. I looked about and everyone I asked said they could not help. I went back to the pharmacy who paged someone. I waited 20 minutes and no one came. I went back to the pharmacy who sent me to customer service where I waited for another 25 minutes as only one person was serving. Needless to say, I came home angry with no razors, no rain checks, and a decision to never shop at Wal-Mart again.

I got a heated blanket less than a year ago. It doesn't heat up anymore. First, one side stopped working, then the other, a month later. I would like to know what could be done about this. The heated blanket was over $100.00. I would like to know if I could get a replacement.

Not wanting to exchange a sweater med. for the exact one in a lg. with no receipt, there was a difference of $ 5.00 for the same sweater. I just wanted to exchange it. That wasn't happening. All over $5.00. Well, I will never go in any WalMart again! They lost me for a costumer!

Walmart located in Gilford. Fresh milk is sold at the front of the store has been priced at $2.48 for a long while. It now ranges from $4.14 upwards to better than $4.50. Hannaford across the street sell fresh milk for $2.48 per gallon. Walmart is ripping off people unless you can justify to me why or what caused the increase in price which is extremely excessive. Don't know what Shaws is selling it for but I think you have lost a customer. Thanks for listening!

I also bought GV saltine crackers at WalMart which tasted of chemicals. Once I ate the cracker, I smelled the package and the whole package wreaked of chemicals. I had already consumed 2 of the 4 packages and they were fine. It was the 3rd package and opened it, horrible chemical taste and smell. I called the WalMart 800# and they could have cared less. They told me to throw them away! Duh!

I am emailing concerning your non-electric wheelchair.. The Walmart in Waverly, Ohio has only 1 non-electric wheelchair. It has no basket on it, no place for my mom to put her feet. It is really hard to push her (beside her legs are real bad & she has to try & hold her feet up) and try to carry the items we purchase. She cannot use the electric ones. So is there anyway you could please get some more non-electric wheelchairs with baskets & foot rest? Thank you.

I was purchasing a bottle of wine. I had my daughters with me. The young man wasn't old enough. He called the manager over. I believe her name was Stephanie or Jennifer. She came over, asked for my id and asked me who did I have with me. I asked why. She said, "Well, I will have to card them." I said, "I wouldn't purchase wine for my kids." She was rude. I put in a complaint already. I haven't heard anything back. Does this company care about people or not? Because I didn't appreciate that and I will no longer be shopping at your store.

Every weekend for as long as Walmart has been on 39th St. in Independence, MO I have taken my mother to buy her vitamins. This last weekend after lugging in all the sales ads of the Sunday paper to get price matches for my mother on her vitamins, I was told they did not or would not price match a sale for buy one and get one free. This was frustrating since I not only had to drag in all the paper to prove these were on sale, because my mother is on a fixed income and whatever she can save helps her to pay her medical bills. Then to be told they would not match them. If this is not your policy then don't advertise it. But if it is I would like to know where the cutoff is if there is any.

I paid $410.68 for 11 Vanilla Visa gift cards on 11/23/11 from Walmart.com. 10 were Christmas gifts. Activated by email per Wal-Mart instructions on 12/2/11. Only 7 were activated and I did not find out until 12/14/11 when I tried to use my card and it was declined. I have continuously contacted Walmart.com and Vanilla Visa about the situation. They activated 1 of the remaining 4 cards, leaving 3 cards not activated as of 1/2/2012. Someone has collected interest on these monies for two months. If it’s a widespread problem (intentional), then it’s a case of fraud. I did not have 3 gift cards for Christmas gifts and had to cover with cash that was set aside to pay a propane bill.

I bought two electric scooters and paid extra for warranties for my kids for Christmas at the end of November. They stayed boxed up till Christmas Eve. On 12/26/11, they both were out of order. My kids were out of town with them for a week. When they returned home, I took the scooters back to the store of purchase and the price had changed. The manager at Wal-Mart would not help me unless I paid another $30 for each scooter to satisfy the new price tag. Just because the items were on sale at time of purchase doesn’t mean that the items weren’t worth swapping or repairing at no cost.

I am complaining about the fish you have in your store.There water has their poop in it, and it should be cleaned. Another thing, they have to be in something bigger than those tiny little bowls. How about each of them get one of those square bowls, or put all of them in one of those big tanks you have. You could use the tank as a display for all the fish items, and the fish too. I also hope you are feeding them.

Car was hit by shopping cart on rear side on October 25, 2011 in Wal-Mart’s parking. Report filed with Wal-Mart management with pictures of damage and was forwarded to proper department. Damage is not just touch up paint-dent and has to be fixed professionally. I was contacted by letter from Claim Adjuster stating Wal-Mart is not responsible. The letter stated I could reply to their letter with which I did. At this time no reply to my inquiry. I am 72 years old and I take precaution when parking in places like Wal-Mart.

I went to the new Walmart in Indiana off Indianapolis Blvd. I was trying to get a bike for my husband for Christmas and put it on layaway after work. I couldn't find any one in bike so I asked the greeter what I should do. She told me that layaway would assist; they told me to go back to bikes and find some one. When I couldn't after quite a while, I went back and stated that I felt that I was mistreated by the staff the man from layaway went and got the bike, one of his coworkers mocking me came back saying, “I want to tell you how Wal-Mart’s mistreated me and walked up the register and called out my name.”

Cashier did not know how to give change. The bill was $31.56. I gave her $42.00. She gave me back $0.44. I said that I gave you $42.00, so she then gave me $8.00. I should have gotten $10.44. There was a long line and I was embarrassed to keep telling the cashier that she was wrong. So I walked out. I tried to file a complaint on the Wal-Mart web site but can't find it. Tell me what I should do. I doubt if going back to the store and complaining will work since the receipt is incorrect. I have no proof that I gave her $42.00.

The beta fish are kept in small cups and appear completely lethargic and under stimulated. The main tanks appear grossly overcrowded and lack proper stimulation for the fish. Anyone interested in getting together to bring publicity to Walmart's wanton neglect of their fish please contact me at ***@yahoo.com with the subject: Fairness toward fish.

I purchased an HP desktop computer from Wal-Mart, and was offered a "2 year extended warranty for $49.00." I bought it. Called HP and was told it is not their warranty, but a Wal-mart warranty, not extended and certainly not a warranty. I read the fine-print of Wal-mart warranty;

A year ago, I notified Walmart that they had removed the benches from the aisles of Store #5296 Barboursville, WV and placed them all in front of the rest rooms. My wife was being treated for cancer and needed to rest often. You notified the store manager to put the benches back and they complied. Since then, they have been gradually removing them and now they are none. We are both in our late 70's and get tired and need to stop and rest. I talked to some of the dept. managers and they told me that it came from the manager. We love Walmart because it is very close to Milton where we live. I hope the manager isn't trying to be difficult and I am not trying to be a troublemaker. Thanks for listening.

On December 24 2011 ( Christmas Eve), at 7:40 PM , I was prohibited from entering the store by a very rude employee, wearing a managers name tag, with the name of Kimberly on it. Kimberly refused to give me her last name. She obviously made the decision to close the store down 20 minutes prior to the advertised closing time. I informed Kimberly that I had driven a very long way, and that my business there was very important, and I assured her I would be out within the 20 minutes remaining time on the advertised closing time of 8:00 PM. This was not sufficient for Kimberly. She proceeded with very disrespectful comments, and continued to deny me entrance. I will be furthering my complaint with the upper management and the Better Business Bureau.

In the beginning of November at the East Norriton, PA Walmart, I chose and paid for a bike for my 10 yr. old son, a black and blue mongoose. I also opted to have it assembled. I was told that it would be ready the following week on Tuesday or Wednesday and I would receive a call. By Friday, no call came so I inquired. I got a runaround by at least 5 different people. Finally, I was told by someone in electronics it would be done by Saturday and to come pick it up. So, Saturday, I came in to pick up the bike and they came out with a totally different bike (green and silver) and said it was mine even though someone else's name was on it.

On Thursday, December 29th, I was waited on by a guy in the Auburn, Maine Walmart where I purchased baby food and a pregnancy test. As the cashier was scanning my items, he asked if the baby food was for my baby. I said yes. Then he looked at the pregnancy test as he scanned it and said in disgust, "Wow, and you’re getting a pregnancy test too? How old is your baby? And you’re pregnant again?" I was very embarrassed and felt that I was being judged. I did not appreciate being questioned. I do not feel that cashiers should ever make comments on the items customers are purchasing especially sensitive or private items! I only wish that this can be addressed.

One of the employees at the WalMart in Eldersburg in the Electronics area was a person who was very helpful with cell phones. His name was Mr. Terry. I liked him a lot, but the last time that I was in there, I found out that he was fired. I was upset and still am!

The Beta fish that Wal-Mart sell are not taken care of at all. Their water was filthy nasty and one fish had been dead and sitting there for days. He was literally falling apart and rotting. Wal-Mart should not be allowed to sell fish. They can barely keep their plants alive out in the lawn and garden. I would like too see them stop selling fish. It is so sad the conditions these fishes are living in, or should I say surviving in. Please help these fishes!

I ordered a gun safe online (order # **). It was to be delivered on December 28, 2011 at 5 PM by CEVA. Guess what? It didn't make it. On calling CEVA they told me it had re-routed to Forward Air; they only deliver in my area on Tuesday and Thursday. No one bothered to call. I wasted a whole day waiting on my delivery and I paid two men to help me move it. Now I have to pay them again. I will advertise vocally how Walmart wants your money but they don't care after they get their money. Shame on you Walmart. You’re supposed to be bigger than that, but greed has taken over and the little people don’t count.

I ordered a custom made picture calendar from Walmart.com's photo center on December 6th, plenty of time for it to be delivered by Christmas. Well past the expected delivery date, I called customer service, and they said the order had been lost. They refunded my money, and reordered the calendar again (charging me full price again). When the reordered calendar arrived (after Christmas), it was haphazardly put together (the months were not even in the right order). I called customer service back, and they were very rude. I explained that I had invested a lot of time in creating this product, and wanted at least a significant discount on another reorder (thinking that maybe three would be a charm).

On 24 December 2011, at approximately 7:30 pm I, Melissa *** called the Kimball, WV Walmart, to see what time the store closed. I was advised that the store closed at 8 pm. My boyfriend and I proceeded to go to Walmart to look for some leather material in the craft department to cover an ATV seat. We arrived at the store at approximately 7:45 pm and were advised that the store was closed. The doors were barricaded by the managers, namely Benda and a customer services rep. We tried to explain what we wanted and were advised they were closed. The manager was very rude and unprofessional. A local police officer was allowed to make entrance but no other customers.

We ordered a $100 visa gift card to be delivered to our daughter for Christmas. It never showed and still has not. I had to speak to two different people and send to help emails and finally they say, "We will issue you a refund this is the 28th of Dec." Still waiting for refund.

I voted one star only because 0 isn't an option. This store's management has a total disregard for their employees and the needs thereof. Due to babysitting needs, I can only work certain hours but when I try to do an availability change, it is self admittedly thrown away. They say it's up to the needs of the customers, yet though I work as a cake decorator. The bakery associates work only until 5 or 6pm and I am stuck until 9 or 10 with nothing to do, yet expected to fill the needs of customers with no training of how to do such (hot bread is the first thing coming to mind).

I ordered a Canon Camera bundle online that listed 2 lenses with the bundle. I have screen shots showing both lenses listed. Walmart did not ship one of the lenses and admits that it was part of the order but is not willing to make restitution. I have emailed, phoned,and written formal complaints but have not been contacted This occurred in September and is still not being addressed. I want the lens, or its current purchase price so I can buy it.

My brother and his wife gave me two goldfish from the Walmart Supercenter here in Klamath Falls, Oregon for Christmas. I told them I wanted to pick up a few more fish from the store to add more color and quality. We got the new ones home and did the proper change. The next day, the freshly made water with conditioner put in started to look murky. Then my bro's wife and I looked at the fish and the black one with bulgy eyes was starting to act strange, he started to lie down in the left hand corner of the tank in the front.

I went to the Walmart on Austin Highway in San Antonio for the after Christmas sales to stock up on supplies for next year. There were aisles of Christmas products and 50% signs on most shelves. I wanted to purchase some foil trays to give away cookies in. They were directly above a 50% sign. They were red and green. They were in the middle of a Christmas aisle. There was a large display of them, they were not misplaced. At the register, I was informed that these were not on sale because they were not holiday items, they were "regular year round" items. It's blatant and intentional abuse, and employees who know it's wrong are forced to go along with the scam.

On December 17, 2011 I tried to turn in a letter from my doctor after finding out I was pregnant saying that I am not allowed to lift over 25 lbs. during a work period. I was told I have to go on a leave of absence because I cannot do 100% of my daily work. I had told them on three separate occasions that I cannot do that because I am from a low income family and they need the support of my money to live. They had then told me that it is Walmart’s policy and there is nothing they can do. When I asked if I can transfer to a different department where it would not matter that I was pregnant, I was told that I cannot transfer due to the fact that no matter where I would go in the store I could not fully do my job properly.

On December 17,2011 I tried to turn in a letter from my doctor after finding out I was pregnant, saying that I am not allowed to lift over 25 lbs. during a work period. I was told I have to go on a leave of absence because I cannot do 100% of my daily work. I had told them on three separate occasions that I cannot do that because I am from a low income family and they need the support of my money to live. They had then told me that it is Walmart’s policy and there is nothing they can do. When I asked if I can transfer to a different department where it would not matter that I was pregnant, I was told that I cannot transfer due to the fact that no matter where I would go in the store I could not fully do my job properly.

Wal-Mart sold gasoline cards for use at the onsite gas station (Murphy Oil) for $0.10 per gallon discount. With no notice, the discount was lowered to $0.03 per gallon. Also prior to this action on 12/26/2011 the gas prices were competitive. But at 16:00 the price for regular was $3.15 9 while the 2 competitors (race track & quick trip) were both $2.97. 9. I have a pre pay card that has lost considerable value.

I was checking out. My friend was ahead of me waiting after she checked out. I bought wine coolers. The cashier said I need to see proof of age (I'm 66) my friend (55). I said, "Why her? She's done and I'm buying my own things." She said, "I don't care. It's the rule and if the whole line was with you I would proof the whole line." I said, "That's just crazy. We aren't even in the same car." She said, "That's the rule." My friend asked, "What would you do if a mother with an under age child was buying wine coolers?" She said, "I wouldn't let her buy them." I said this is a bunch of ***.

Caution! Wal-Mart "Guarantees shipment by Christmas" but I was told by a supervisor at walmart.com that Wal-Mart guarantees shipment by Christmas to Fedex not to customer. I think they should put that on their website. This is fraud! Not only this, but they also send out emails saying your item has shipped when in fact it has not. I have proof, dated emails, etc. They will be hearing from my lawyer! I still have not received my in stock item and I ordered it December 9 with a guaranteed shipment of the 17-22nd. Apparently (per supervisor), your shipping date changes once it goes from warehouse to FedEx and is not told to the customer, for it is then FedEx problem. I hope this store goes under soon!

I also bought my cats little cat nip toys from Walmart for Christmas. It killed one of my cats in only a few hours. I saw no signs of distress while he was playing. It was traumatizing to the entire family to have that happen on Christmas morning right in front of the children.

I was in line for approximately 2 hours waiting for the Kodak camera that our Helena Wal-Mart had on sale for $49.99 at midnight on November 25th. At 5 minutes to midnight, John-Wal-Mart’s manager decided that he wanted to move the display out into the open area of the store. I was 5th in line for this item and had been standing around waiting since around 10pm. As soon as he moved the display, several people who were just walking up to get in line were now at the front and everyone who was in the front of the line was now in back. This made everyone in line very upset, even me, because the display didn't need to be moved.

I called Wal-Mart service department and ask what time they close today on Christmas eve, their answer was 8:00. When I arrived they said they was trying to get off early for Christmas eve, so the lady started putting my information in, then they said they don't mount and balance 265 65 18 and refuse to give me service . I felt lied to and discriminated against because they wanted to leave early. It was only 4:00 pm, plenty of time for service. I left there with my tires and went to Columbia, MS and they put my tires on my truck. I was lied to and besides that my last set was put on at Wal-Mart in Hattisburg on Highway 49. Wal-Mart needs to improve their service. I'm very unhappy and disappointed with it. This is a serious matter.

I ordered on 12/17/11 $363.00 worth of items that were promised by 12/24/11. 3 days went by, and I called the walmart.com phone number. I was told the items would arrive because it shipped out immediately. I called again on 12/23/11 and was told the items will be delivered to the store on 12/27/11. Then the supervisor hung up on me, because she said there was nothing more she could do for me but give me a refund that would take 5-10 business days.

This is the second letter I’ve had to write concerning the local Wal-Mart store here in Cortland, Ohio. I have never been lied to or treated so rudely by anyone in my life. Over the last month I have had several bad experiences at this store! First was on Black Friday. After waiting in lines over 5 (maybe even 6) hours to buy a laptop, I got it home and it was broken. I promptly called to let them know about it, and brought it right back. They said they could do nothing for me but return the cost. Well, what about the 5 hours I spent waiting in lines at Wal-Mart? I could have gone other places and got good deals, but I chose to shop at Wal-Mart.

I placed an order online (order number: 8228013297626). Later, the order was cancelled, as it was out of stock. They refused to release the hold for my payment, even though the product was never delivered. They have very nasty, uncaring representatives. I just want my money back for the order you canceled.

I am trying to order a girl's bike through the Walmart site to store and it has been the most horrible experience I have had in years. Online, it shows that my order has been completed, but when I checked my email, the order was cancelled because the bike is not in the particular store. I tried to order another bike but to no avail, same as above. I called online customer service; the girl was not helpful. I asked for a supervisor, and was placed on hold for 27 mins. I called the store again, asked that they check on the bike. She placed me on hold again because she said she had a long line at customer.

I got in the cashier's line. There was a person ahead of me and a couple after me. The cashier looked at me and said the line is closed and I can get in one of the others. I was standing there looking at the gift cards. He took the couple behind me. I said to him "You said you were closed". He said, "I am" and refused to ring up my purchase. I looked for the manager who walked me back to him and told him to ring me up.

Ordered 2 tablets online one week before Christmas. Promised to be received by Christmas Eve. Items are still in the warehouse and not shipped. All I got was apologies and no promise to get my items before Christmas. They were rude and said I will have to wait until after Christmas to see if it will come. And if not, I can call them after Christmas and they will ship it to me. I paid for it when I ordered it not when I'm receiving it. Not ordering from Walmart.com ever again. I will file a complaint with the BBB.

People keep parking in the fire lane causing congestion. I almost hit someone walking between the cars parked in the fire lane out in front of the building. The service desk said there is nothing they can do. They should tell them to move or give them tickets. It is a very serious safety issue that should be dealt with before someone gets hurt. They act like they, employees, don’t care. Please do something about this before someone gets hurt or run over. Thank you for caring.

Multiple issues! I ordered this producton Monday, 12/19/11, and receive confirmation # **. On my drive across town to pick this up, I receive an email that my order has been cancelled because this item is not available. Why confirm it as sold in the first place? On Tuesday, 12/20/11, I go online an order again. I receive confirmation **. I picked this up last night 12/21/11. The box looked damaged and had been re-taped together. I specifically asked if the item had been damaged and returned, and was told by the cashier that the product was new. I got home late last night and checked my email and noticed I have been given a $10 credit for this item with no explanation for the credit. This peaked my suspicion so I opened the box. The entire fire bowl is: 1) missing huge chunks of black paint with exposed metal; 2) has a dent larger than a grapefruit; 3) is beginning to rust around the rim.

I called this morning, 12/21/11, at 10:00 am to ask if there was a Compaq Black 15.6 " Presario Laptop CQ57-229WM in stock. I explained that I would only purchase the laptop if it was in stock. Kathy, in electronics, told me yes, there was one. I asked her if I could pay over the phone and she said no but to pay online and she would hold it for me under the counter until I came out of work today. I placed the order (order #8228013-175939) and put myself & Roberto ** as the pick up person. Roberto went to the store at 3:00 pm today and was told the computer they were holding was for another person and that Kathy did not say she would hold it. Then Roberto was told while I was on the phone with him that the order was canceled because of the debit card. The card was not declined but they said that so that there was an excuse as to why the laptop was not available. I am very upset that our time was wasted and we were lied to by this employee. So now what? I do not have the item I purchased and this employee gets away with fraud. I shop at Walmart all the time and I am disappointed that the store manger would condone employees scheming on patrons. It is us patrons that keep the store running so that these employees can get paid!

I went into the Wal-Mart on West Kellogg in Wichita, Kansas, with a holiday flier advertising $299 for a Kinect, including a $100 gift card. The electronics associate said they were out. I asked for a rain check, since the flier clearly stated in the ridiculously small print, that rain checks were given. I was told by 6 different associates in that store that they never give rain checks, despite what was printed. A package finally arrived with one of the Kinects, which she said were locked in the manager's office. So while I received the item, I believe I would not have, if I hadn't pushed the issue, and spent 45 minutes waiting for the 4th person I asked to see a manager.

I shop at the Walmart constantly. Tonight, I went in for shampoo and I accidentally got conditioner. I realized once I got home and ran back. All I needed was an even exchange for something that was less than ten dollars. The lady said that they could not do anything since the customer service had closed. She said it would mess up the inventory. I work in retail even if we had a policy like that. For something that small, I would have accommodated the customer. I feel like the customers don't even matter to them anymore. They would rather have correct inventory than a happy customer that could potentially give them thousands of dollars.

I asked a cashier about the policy on expired meat. If I found an expired one, would they replace it for free? The cashier stated she would get the manager because I asked to speak to her. The cashier went to ask but the manager Muneqa decided she was not going to bother and walk over five cash registers to come and answer my question. I then walked over to her because the cashier pointed her out to me. At which point, I approached the CSM and she started talking down to me and smacking her lips and rolling her eyes like a child. I told her she did not have to behave that way. I asked her why she would not walk over to talk to me and again she smacked her lips and turned away from me. How unprofessional of her. The audacity of this person to treat a customer this way. I will never shop there again.

I have been working for Walmart for one year and I haven't got my raise and the problem that the managers did threatening my job. Not only that, Walmart do not communicate with their staff and their responsibility. Now in order for me to go back to my job, the managers have told that I have to reply to work at Walmart. And I should not have to reply again when the information is still the same.

I was unfairly let go, they kept my personal hours and sick pay which totals over 400 hours. They let me go since I was a department manager and if my people messed up they said it was my responsibility. I went from an excellent evaluation to a verbal to d-day to termination in 19 days. We got a new assistant manager and zone manager. They harassed us everyday. Our assistant had thrown stuff up on the counter and bad mouthed us. He had me physically sick for solid week to the point I was throwing up. He told me I was only one who knew how to do lot of stuff, the rest did not have enough sense. I was told the ones they were going to let go, but they are not because they are training new workers. He has coached some to d-day point.

The personnel manager, Louann **, at the time in store 1830, gave all my personal information to her husband. I told the store manager, Alan, but he did nothing about it. She should have been fired. Why wasn't she fired?

Today, I bought $160.00 in groceries to include to six packs of the 10 oz Dr. Peppers. When I got to the check out, I noticed that one bottle was missing from one of the six packs. Because these were the last two six packs, I asked if they could deduct the price of the bottle that was missing. The checker (who wasn't the most friendly girl, probably because of the busy days going on right now), said "let me ask again, instead of assuming, do you want the Dr. Peppers even if you have to pay full price?" I said, "no". She then said, "I have to address the situation with my sacks, since I am about out. I'll be back in a minute". she then came back, and put sacks on the racks, and began checking my groceries.

I purchased one Giani Granite counter top paint kit and a few other non related items - 6 items all together. Two shopping bags were placed into my cart. The cashier charged me double and I did not realize until I had left the store. When It dawned on me that the bill seemed kind of high. I went back into the store and was refused for help on this issue - I was told the manager was not available.

disciplined or hopefully, "fired". The date of this incident was: 12-18-11, time: approximately 5:00 Eastern Time.

Beta fish in pots! I am as disgusted as all the other posters on here. My family and I will not be shopping in Wal-Mart until they do something about their practices. There's a petition people can sign: **. And people can report animal cruelty by post or email. Where do I report animal cruelty taking place in a pet store? For concerns about animal cruelty in pet stores, please contact the U.S. Department of Agriculture (USDA). You can contact its headquarters at (301) 734-7833, visit http://www.aphis.usda.gov/, or send an email to ace@aphis.usda.gov. The USDA will direct you to the appropriate regional department to which you will be asked to submit your complaint in writing.

I am giving no stars to this store, specially because of the incident. I am getting sick of being tended to, by gum chewing, gum smacking, bubble blowing and unprofessional people. First of all, it is rude to chew while tending to a customer, secondly it is gross and thirdly, I am sure that I am not the only one who feels like puking by the sounds and seeing the contents of someone else's mouth. After being tended to by a cashier with gum in her mouth, I went looking for a supervisor.

I wanted this order before Christmas. I ordered this on 12/10/11. When I called Wal-Mart on 12/13/11 at 2:32 pm and spoke with Lucy, Wal-Mart should have cancelled my order as soon as I called them and refunded my money back because the package was still in Chino, California on 12/13/11. Wal-Mart said that the estimated delivery time of my package was on or before 12/21/11. When I tracked it on 12/13/11, the delivery date changed to 12/29/11. I called Wal-Mart on 12/14/11 and spoke to Stacy, I explained to her my situation and they should have canceled my order. I don't want it that late! I couldn't believe this.

I visited the store on three different occasions three weeks in a row to purchase the XBox 360 ($199.99). On 12-14-2011, I was told by one of the female associates in electronics to come back on 12-17-2011 at 12:01am and the XBox 360's in the back would go out on the floor and would also come with a $50 Walmart gift card.

Well you finally did it. Today was the straw that broke the camel's back. You know several years ago my broker wanted me to buy Walmart stock and I turned him down because your service was so bad but today proves you have not made an effort to improve. Your West Knoxville store personnel are rude and not present any where in the store. The service is terrible. Thank goodness COSCO is coming to town. I am already a member there so I never have to shop at any of your stores. Both my husband and I have decided to pay the few cents more and avoid the pain and rudeness of your management. Goodbye.

We bought a microwave oven last summer, and it stopped working within 8 months. We spend about $200 a week at this store. When I tried to return it, they said it had to break within 3 months. I have the option to shop at Meijers or K-mart and will now choose that option. When the quality of the product is not their problem after only 3 months, and they do not value my business, I will not give them my business again.

Ordered my children’s Christmas on December 2, 2011 and found out yesterday that my two biggest items are missing. No associates at the care center or even corporate seemed to care to help me find my kids items I already paid for. I even talked to two different supervisors and they didn't seem concerned themselves. They blamed problem on FedEx and FedEx told me they haven't even received a request to pick the orders up. Absolutely ridiculous. I've been hung up on and spent from nine o' clock this morning to four on the phone trying to get some kind of help.

I arrived at the store at 7 am on 12/16/11. To cash a check, it went from 7am to 7:30 am customer service still hadn't open nor was the money center at that time. I asked a cashier to please page the store manager. He paged him twice. No one never came to assist me. After money center finally open at 7:40. The teller was really rude and she didn't even bother to apologize. I visit this store every 2 weeks on the same day to cash my check and its always the same thing. I am very disappointed and never want to return to that store ever again.

First, to be perfectly clear, I usually do not shop at Walmart because no matter what, there have been so many issues with them that I found it easier to go to Kmart, Sears, Target and Boyers. For health products, I go to Rite Aid or CVS. For my daughters phone however, there is only one place to replace it and that is Walmart due to it being a Straight Talk. I ordered a new phone from walmart.com and received a used phone with other peoples pictures etc. When I called Walmart they said I had to purchase a new phone. I said I did purchase a new phone but it was used. Then they said I had to contact straight talk. Why can't Walmart provide good products and good customer service?

I ordered a wireless printer. I can't track my order, all it says is the order was shipped and would be in my Walmart 12-5 through 12-8. I was given an 800 number to call. I called on 12-14. I was told my shipment was here. I went to the store and was told there was no record of my call. There is a record on my cell phone. I was told my order was shipped late 12-13. I am very upset. Worthless info to track my order. It doesn't give any info on where the article is. I will never use the site-to-store again. I don't even know if I will have the printer in time for Christmas. I will have to reevaluate if I will ever shop at Walmart again.

I ordered a bike for ship to site and received an email the next day stating they were out of stock and to call the 1-800 number. I did call 3 times, 15 minutes per each call, just to get hung up on each time. When I call directly at opening time, they still have me on hold, never being able to get resolution. I went directly to the store and had help from a manager replacing the order to ship normally just to receive the same notice later after calling the stores and making sure it was in stock. Now of course the gift card I used is unavailable to me because it wad used for this product, which you don't have. I'd like to know what can be done about before Christmas comes and goes. Thanks in advance. I just called the 1-800 number again and again—I got hung up on. Now this is just insane.

Our last complaint posted pertaining to the paper lamp and curtain rod purchased from Walmart was incomplete. Here is the end of it. Posted in consequence.

My husband and I have 3 children who still believe in Santa. A month ago, he took a day off of work and we made a Wal-Mart layaway. I have read the layaway policy printed on my receipt several times. Last Thursday, a representative of our local store called me and reminded me that the layaway needed to be picked up no later than the 16th. I informed her that I would be in Monday or Tuesday night, and she said "that would be great" and end of conversation. Well here it is, Monday night I went in to pick up my layaway, while my children are sleeping, only to be informed that the layaway closes at 9:00 pm. I would not have minded that but they need to inform the customers of the hours! No where, not on my receipt, the front door of the store, nor on the company website stating that layaways must be picked up between certain hours.

I was shopping for a Christmas present for my grandson. I noticed a display with several different motorized ride-on toys that were all marked $145. I asked my daughter who works at the store to go and take a look at them and let me know which one she thought my grandson would like. Later she called me to tell me which one to get. It was a four wheeler. I got my money and went to the store. The associate in lawn and garden loaded the item in my car and went to ring me up. The bike rang up $597. The associate took another look at the sign and called for a price override because they were all clearly marked $145. The first lady who came over refused to do the override and offered me 10% off.

I ordered a play kitchen for my daughter on 11/25/2011 from Walmart.com to be shipped site to store. I would pick up the item at a Walmart store next door to where I worked. After getting all the emails confirming the order and that the order had shipped and billed to my checking account, I got an e-mail on 12/6 saying the item was lost or damaged and they were canceling the order and refunding my money (within 5 business days). I called the next morning to Walmart.com because I still wanted the item and the item was still in stock online and in many stores in the area. I spoke to many representatives and supervisors and managers, they all said the same thing.

I ordered an electric scooter for my daughter's Christmas gift on Nov. 17, 2011 and received a conformation that it would arrive at the store on Dec, 1, 2011. Well on Dec 2, I received an email that there was a delay in the delivery and that they could not give me another delivery date. I called customer service. They told me the item was out of stock! How was I able to get a tracking number and a location of the scooter? I called customer service for three days and still couldn't get any answers. I talked to reps and managers that told me nothing I wanted to hear!

Well, my grandmother passed away yesterday and I called the call in number like you have to and all that. Then two hours later, I called my assistant to let her know what happened. This is what I said to her, “I’m calling in for bereavement.” She said, “Well, for what?” I said, “What do you mean?” She asked what happened in the rudest tone and way you could tell she was like thinking ** the whole time. She wanted names, place, dates and was pretty much saying that she didn't believe me. So I will probably get fired now or a D-day. All they do is lie off their **. I've had my assistant tell me she will always believe her supervisor over me and that I don’t have a chance because everything I do is a lie and I was wrong. Most likely, I won't have a job in a few days.

We ordered a paper floor lamp from Walmart.com. Initially we wanted two of the floor lamps, but only one was available. I even checked every single Walmart store in the city just to see if there was another one in stock, but alas there wasn't. So we settled on the one lamp. Later on, we decided to purchase a curtain rod, so we placed another order at Walmart.com that same night. Both were 'immediate store pickup', and we were expecting to pick them up after work the next day. Two hours after we placed our orders, they sent us an e-mail and text letting us know both orders were cancelled due to neither of them being in stock, and suggesting we purchase something else. So we ended up buying a different style lamp, and purchasing the curtain rod elsewhere, with money we wanted to save for the week, assuming we would get our money back and use that instead.

I was informed via email that my Site-to-Store order was available for pickup. I went to the Beavercreek store on Dec. 5. They could not find it and said the Wal-Mart logistics system is a mess and it probably was not there, and that I should come back in a few days. I waited for 45 minutes for them to look for it. I returned on Dec. 8 and they still could not find it. They told me that there was nothing they could do but cancel the item. I asked if I could cancel the entire order. They stated that only the item that was not there. There would be a fee to cancel the entire order. I told them that I would not accept receipt of any part of the order until the missing item was available and asked if they could call me when it was available. They agreed.

I preordered SWTOR collectors edition in early October. They sent my preorder code just fine and everything was dandy. I emailed three times asking if quantity was going to be an issue, and ensuring that even though it said "available to be preordered," I wanted reassurance that they would not sell product that they knew they would not have on hand, to which they flat out ignored. However, since I got my code via mail I figured all was ok. Nope!

I only gave one star because zero is not an option. A co-worker asked for a day off at the end of January (six weeks ahead) and the "manager" said that she didn't think he needed it off for something that wasn't an emergency. This kid works like 10-15 a week and there's at least 30 cashiers able to take his shift. I honestly don't know how this person ever got a supervisor spot--for she was totally unprofessional and unreasonable. This dump is the only place in town to work though. I would rather take a beating every day than go to work. I am just waiting for the economy to turn enough that any place else is hiring--and I mean any place.

We were given four 20$ gift cards, one for each of our children's birthdays. They given to them by their Aunt and Uncle. We let them pick out one item each, totaling the amount of the card. We went to redeem them, and had problems, therefore we were sent to customer service, to be helped. We handed them all four cards. Trusting them, we didn't notice that only one card had been redeemed. We lost out on $60 worth of unused cards, and can not get the cards, or our money back. We would like for this to be rectified some way.

Sunnyside, Washington Walmart: The messages over the intercom were in Spanish. I couldn't find cookies cutters and asked two associates. Neither one spoke English. Was very discouraged by the state of the store, aisles spilling over, looked like a very disorganized flea market.

On Dec. 2, 2011 at 2:48PM, I purchased some items and had left a Easthampton Savings Envelope with approximately containing $90.00 at the counter. I immediately returned to the same cashier to report it missing with no results. When returned home called and reported it to Hege so she could check the camera to see what happened to the envelope.

I ordered a Canon camera "bundle" that clearly indicated I was to receive a 75-300 mm zoom lens with the bundle. I have the screenshot of the website listing the item, not once, but twice within the description. I also have the FedEx shipping receipt indicating that the item was a part of the bundle. I did not receive the item. This occurred in September, and now, after multiple calls to Walmart.com customer service, several email complaints, and a letter of complaint with the screenshots indicating inclusion of the lens in the bundled deal both to customer service and the corporate office, I have been lied to, ignored, promised the lens, and sympathized with.

On November 27, 2011 I ordered an item from Walmart.com. The delivery they projected was between 11/30 and 12/6. On 12/8, after trying to contact customer service via email, I called the 800 number. I reached an operator named Bridgette. She listened to my complaint, consulted her supervisor, then told me that they put in a reorder with a rush delivery, and they would give me a $15 credit on my next order. The next day, I placed 2 more orders through Walmart.com. After placing the order, I called the 800 number again, as I was instructed by Bridgette to do, and explained to them about the credit.

I went to Van Buren, AR Super Walmart for the Black Friday event. They had a fairly good stock of sale items! I was after the Xbox 360 and the Xbox 360 live cards. The Xbox 360 live cards were on sale at Walmart for $12.00, however, Best Buy had them on sale for less at $7.99. So I picked up enough for two years! Finally, I made it to the end of the checkout. I was told a CSM would have to override since I had so many. I waited and waited for the CSM, only walking around and not helping anyone. After 10 minutes, I got her attention. She came over then sent a manager over. The manager told me to go to service desk and they could help me there! So she canceled my entire sale and sent me to the service desk. I got there the same manager and said, "sorry, there is nothing we can do for you. We can not price comp those because it is crashing our system. So you will need to pay our price and call a manager in the morning!".

Check your receipts before leaving any cashier's station! It happened at WalMart Supercenter Store Number **** at **** a month ago. I bought a bunch of stuff over $150 and I glanced at my receipt as the cashier was handing me the bags. I saw a cash-back of $40. I told her that I didn't request a cash-back and to delete it. She said that I'd have to take the $40 because she couldn't delete it. I told her to call a supervisor. The supervisor came and said I'd have to take it! I said no because taking the $40 would be a cash advance against my Discover and I wasn't paying interest on a cash advance! If they couldn't delete it then they would have to delete the whole order. So the supervisor had the cashier delete the whole order and re-scan everything!

Store # 2954 650 Main Ave. Norwalk, CT. On 12/01/11, I purchased at Waltmart a pair of pants which clearly displayed with a sale price of $10.96 on the shelf. After I purchased the pants, I checked my receipt and saw that I was charged $12.96 plus tax. I went right to the customer service desk and I asked "Johnny" to accompany me and to verify my complaint that the price on the shelf was indeed $10.95. We went to where I selected the pants and we both saw that the entire shelf was indeed marked $10.95. Both "Johnny" and I agreed that the price was $10.95. We went back to the customer service area where "Johnny" informed the assistant manager "George."

I bought a Christmas stocking for my cat that was filled with cute toys and catnip. I gave it to my cat and the cat got sick almost right away. I took the cat to the vet and my cat was poisoned from the catnip that was in there. My cat maybe fine but I won't know for a day or two.

To make the long story short, I ordered from Walmart.com. They billed me twice of the same amounts, on the same day. They took $366.26 twice. And no mistake, these are both posted transactions on 12/2/2011. I've called their customer service department multiple times, which only resulted in 50% of calls that were "disconnected", and the reps tell me something different each time I call. I was refused to speak with, by a supervisor. They keep saying they cant help me. I already faxed over the proof, and was advised twice, it would take 72 hours. I called today, and now its longer up to five business days. My checking account is over drafted in the amount of $175.00, and I have no money until payday.

Tonight, I went to Wal-Mart in Medina, Ohio to look for treats for my puppies. They are about 10 months old; one is a terrier mix and one is a mini-pin mix. While I was there I noted a plastic stocking with dog toys in it for sale for $4.97. I thought the toys were cute, so I grabbed one and brought it home. When I got home I pulled out the stocking and opened it up and put out the toys for them to play with. The toys were such poor quality that within half an hour, the stuffed toys tore open and the stuffing and squeakers were lying on the floor. These toys are dangerous. One of my puppies could have choked on the plastic or the fuzz. The public needs to be alerted to this.

The Wal-Mart in Ocala, Fl 9570, refuses to stock ** Dolls in their store. This is the third year I have gone into the store to make a purchase, and was told they are not getting ** Dolls in this Wal-Mart. Last year, the Wal-Mart store manager told me to go to a more urban area, to purchase ** dolls. Well, I am fed up this year. My Christmas tree is bare, and will remain that way, until I can go to my local Wal-Mart, and stock up on ** dolls for my children. I told the manager that it is going on 2012, and ** live in this community, as well as shop daily at this Wal-Mart. There should be ** dolls to purchase here as well. Please help. This is not fair! I am not shopping there until they get the dolls

On November 23rd, 2011, newlyweds Stephen and Michelle bought a red 26" Men's Mongoose XR-75 mountain bike from Walmart in Chula Vista, California. On December 2nd, 2011, the front tire blew out because the valve was torn and it turned out to be defective. Stephen went back to Walmart to exchange it to the black and yellow Mongoose mountain bike on December 5th, 2011. After riding the bike soon after purchasing it, the left side of the gears malfunctioned and the front brake stopped working. To top it off, while riding the bike, Stephen was on his way to return the bike back to Walmart when suddenly the left pedal completely broke off, which caused Stephen to fall off the bike and land in the middle of the road onto on-going traffic, nearly almost getting hit by an SUV.

I walked in and stood in line to pick up an item that was supposed to be available for pick up on December 2. However, it is December 5 and had to wait 4 hours. I spoke to the CSM named Krystal and she said she would help, but she left and never came back. Thirty minutes later, I spoke to assistant manager Karen, who also promised would help and went in search of our item and didn't show her face again. After having to wait an extra hour, department manager Damien showed up and took my receipt and went in search of my product. I waited an additional hour and all he had to say when he came back was: "Man, I tried. I can't find it and I am going home. This ain’t my problem. Peace out." Manager Gregory showed up and also wasted my time.

Rude cashier on register #12, on 12/05/11 at 10:55:01 am at the Breaux Bridge store. I informed the cashier that there were coupons on the bacon packages, and she went ahead and put the bacon in the bag. I had to inform her again, that when she got rude, she took the bacon out of the bag, took the coupons, and when I paid with a check, she had me sign the check. The check is voided and handed back to you,and then you sign your name for electronic fund transfer. I have paid with a check numerous time before, and I has never had to sign the check before. This not the first time this cashier has been rude to me. I am about to go shop somewhere else.

My handicapped son submitted online order for shipment to the store. Their rigid pickup rules prevented pickup by another family member. A little understanding for a handicapped person would have gone well and prevented ill feelings.

Harassing cell phone calls before 9 am and invading my son's cell phone as well. I received 3 calls from a number on my cell phone and my son received 3 phone calls too at 8:15 am. My son came in from work at 7:00 am and he told them he was not Mrs. ** and then they called my cell number and he did not give them my number. I was asleep since I got in around 4:00 am. They would not tell me whom they were when I answered the phone. They kept asking if what was my birth date.

Every time we go to the Walmart on Nolensville Rd in Nashville TN, the beta fish is left uncared for. A lot of them are dead and some are in as little as 2 inches of water. We decided to rescue one by purchasing it. It started turning sideways before we left the store, so we knew it was not going to live. We purchased another one, and this morning he is dead. I would just like Walmart to be fined or in some way held responsible neglecting these fish.

My concern is regarding the way the website allows you to purchase products when in reality the items are not in stock or available at the store. My funds have been held for almost a week and I need the refund immediately. The website should not have processed my card knowing the items are not available.

When you ask an associate in their appropriate department, they are clueless. I have even heard an associate claiming that theynever sold a particular product ever to a customer who told them, I have bought this product here for years.

I went to the Walmart in Manahawkin, New Jersey to purchase items advertised for Black Friday, specifically a laptop computer. Of course, the laptop I wanted was not available so I looked for the next best one in the store. I found where they were located and I was told by Heather (who was an assistant manager) that we have to give her our name and had to stay in the line. Our children or other family members or friends could not stand in line with us, and if we left the line, we would forfeit and not be able to purchase the laptop. I got in the computer line at 10:00 and needed to stand there for two hours! Without the children being able to stand there?

Wal-Mart killed my dog.

Over charged again! They charged me twice for a box of hot chocolate. Yes, it was only a dollar but it's all the time if I don't watch. Every receipt they make a lot of money off me and I know that they're making a lot off other people. I only got 9 items and was charged for 10. This is on going between rude workers and overcharges. I'm sick of it. I have talked to many people about this and it doesn't get taken care of. I work with people with disabilities. I just don't even want to think about the money Walmart has made off these poor people who can't or don't know how to watch out for this overcharging shame on Walmart.

Anybody had a problem with Walmart's bakery? Recently I bought 48 cupcakes for my daughter's school and in one cupcake was a large fingernail! Sad part is I took what was left back to Walmart and never received a phone call or an apology. If I were smart I would have not thrown it away and taken it to a lawyer. It made me so sick I vomited! I will never buy from Walmart's bakery again! Yuck!

I went into Wal-Mart, as I usually do, this time to get a money order. I decided to do some shopping while I was there. When I arrived at the checkout I put my items on the counter along with some coupons for those items. I waited while the cashier rang my items and called another employee named Amanda to look at my coupons. One of the coupons had a torn corner, so Amanda said she would not accept it. I gave them the missing corner and they accepted the coupon. Amanda then rejected three more coupons. She said they were the wrong items for the coupons. I stated that they were the right items and she checked the bag and realized I was right, but she would not accept one.

What is going on with the Great Value brand milk dairy products? This milk product and half and half consistently goes bad well before the expiration date. Is it really a great value when you have to spend time and money and gas to go back to the store and get in line for customer service? I don't think so. You people need to fix this. I will be waiting to see.

Hi, my name is Felicia ***. I wanted to order Supernatural: TheComplete Fifth season. The 1st time I visited Walmart.com cyber week. They, (Walmart) had it priced at approximately $40.00 so I didn't purchase it. The next day when I logged onto Walmart Cyber week sale, in the "previously viewed" area, they had it priced for $10 so I added it to my shopping cart but I didn't check out. I went back to Walmart site to check out today, 12-2-11, and the price was still listed as $10; however, as I started to check out the priced went from $10 to $37.

on 12/1/11, I paid for 2 items at the Walmart in Ephrata, PA. The first item was a pair of shoes marked $12.00 regular price, rang up $12.42. The second item was a jar of nuts that was on a display marked $2.98, they rang up $5.98. The nuts were on another display signed at $6.98. I took the receipt to customer service and they fixed the shoes, but would not honor the price listed on the nuts. The man who fixed the price of the shoes was annoyed that I was upset over $0.42 and was very rude.

I went to Wal-Mart on Thursday night to get a trampoline that was on sale. The sale was to start at 10:00 pm (I was there at 8:30). They gave out tickets around 5:00. How could they do this? Folks like me save to get Christmas for their kids. Now I have no trampoline and can’t pay the new price due to being the only one working.

I purchased an iPod online this last night, 11/20/11, for in store pick up at Bayonne store. I checked the status of the order and it said I would be able to pick up by 10 am. At 10:15 Central Time, the item cancelled because of lack of stock. Item is not available. I originally paid with my PayPal balance, which is not a credit card nor a bank. I waited all day and they never refunded me my money. It is now 3:52 pm EST.

I put some Christmas gifts on layaway. But before I did, I asked the cashier about the Christmas lowest price guarantee (as seen on TV ads) if this would apply to any of the items being put on layaway. The cashier said yes and it would automatically change if something went on sale. So I proceeded with the layaway. Lo and behold, the price for the sky lander starter kit went on sale Black Friday from $69.986 to $49.96. The next day I was at Wal-Mart and went to layaway to check on getting the difference. I was unable to because I needed to be there on that day and that the product needed to still be in stock in-order to get the difference and that I would also need to take out my layaway.

I wasn't able to get out for Black Friday, so I decided to go online to order from Wal-Mart the 3 items that I wanted that totaled $178. We have a long established account with PayPal with 3 confirmed fund sources. One from a personal credit card, another, which we have never used, is from a PayPal card, and the last is from our personal sales acquired through eBay sales. So I get the approval through PayPal instantly with a "pending" status from Wal-Mart. I figured it was due to backlog and decided to give it another day or so.

I need to know exactly why the Walmart store on N Interstate Drive, Norman, OK treats its customers like criminals? I was attempting to use 10 legitimate manufacturer coupons that all had the clarifying info that your coupon policy on Walmart.com and posted in store states that it is necessary to have them accept the coupon. I was told by the checker that Walmart does not accept manufacturer's coupons. I asked for her manager and then she proceeded to call me crazy and said I was wasting my time and hers.

Wal-Mart in Commack, NY allowed people to line up for the 8:00 am sales for 3D Vizio TV at 3:00 am, me being number 2 in line and an hour prior to sale, they advise everyone in line the TV was never shipped to the store. This seems to be consistent with several Wal-Marts on different items like the PSP. This was a total waste of time and Wal-Mart has really crossed the line.

I read several advertised cyber Monday deals about a wood swing playset for $275 at Wal-Mart included on Wal-Mart's site. However, not only did it never go to $275, but they told me it had sold out at that price. My daughter and I checked every hour starting the Wednesday before Thanksgiving, let alone Sunday or Monday of cyber Monday, and although they said they would have a week of cyber specials, they even raised the regular price of the swing set by $100, this supposedly, special week. I have a screenshot of the Wal-Mart cyber Monday prices for the wood swing set.

This Wal-Mart really needs to be investigated. The workers make $7.45 an hour. How can a single mom of 3, of which, 1 has diabetes, live on that. On top of that, they work the whole store. Most workers does a 3 person job. They take 1 worker, and make them do 3 or more jobs in one day, and get paid $7.45 per hour. That's sad. On top of that, the workers get treated like lower **. Tina needs to be watched. She puts sales clothes up for herself. Runs in to her workers always, talking down on her workers, works off the clock, etc. This Dayton,TN Wal-Mart need to take care of the lower paid workers.

I just finished leaving my local Wal-Mart store and I must say, I have never had such a horrible experience at any store. I am absolutely horrified at the type of people Wal-Mart chooses to place in managerial and supervisory positions. Wal-Mart was,until today, my "go to" store for all of my shopping needs.

I am a graduate student working on my Masters Degree in Gerontology with a certification in Counseling. I am also working at a position that is an equivalent to an internship position. Because of this position, I had to choose and limit the hours I would be available to work at WalMart.

I bought some Christmas lights about 3 weeks ago and was putting them up. I opened one box and seen they were not long enough for my porch posts, when I went to Walmart to return them, the lady at the counter said, "Oh, you must have your receipt for Christmas items because they could be from last year. I spend a lot of money at that store and when I try to return unopened boxes of lights about forty dollars worth, they act like its a fortune. I'm not a happy customer.

I received survey emails from Walmart Survey and I have been selected to access the Walmart 2 Step Survey and win a $150.00 gift certificate and to complete the form to receive my reward.

We have a husband and wife duo that works overnights stocking. They get the same days off and get the same schedule all the time while other associates don’t get the same days off as their significant others who work at Wal-Mart. So to make it possible to have family time, we must change our availability and get hours cut. Some of us get stuck with a 9 pm to 6 am shift while the husband and wife don’t ever get stuck with that shift cause the husband has a straight 10 pm to 7am shift cause he’s an overnight dairy associate while his wife is an in-stock associate just like every one else that gets a 9 pm to 6 am shift. Every time things don’t go their way, they threaten to get a hold of corporate and our Wal-Mart babies them.

I brought a perfect sit up at Wal-Mart. Not even a month ago, I decided I don't need it anymore and I tried to return it since I don't have my receipt. They don't want to give me store credit or refund the money back to me. I think that's stupid. They could at least give me a store credit for my product, but nothing for it.

On Cyber Monday, I placed order and paid only to have Walmart cancel and take my money from account. I called to see what was going on and was told out of stock and would take 3 to 5 days to credit my money. You are not to take money until shipped but you did anyway. That's fraud. Remember, you canceled, not me. Not only did I not get my order, you took $447.88. I had to go to my bank and stop as fraud and they did. This was the first time I had ever order online and could done at another store. Wish I had but it is too late and missed sale because of Walmart but that's my problem. Now my gas, my time, my order and stress, my money and bank. If you treat all customers like this, you would be out of business.

My sister, Elaine ***, was going to get my grandsons bikes for Christmas and we all thought using Wal-Mart was a good idea. Silly us. Tim and I went to pick up everything on Friday. We were told not enough time for the order to get into the computer. We went down to the back of the store, found the little bike for Hunter, asked a male employee going by us if he had the bike we wanted for Axel. He checked and couldn't find one but said he knew he had one there. It's his only job to put bikes together. He's in that department so we believed him. Got an alarm radio and came back up front with the little bike. But we can't take just those two items. The order is not in the system yet. It has to be taken all together. Here is where you say, "Oh, my, guess it would just mess up everything, huh?" Someone should help you. People design a program that could help the general buying public to get what they want at anytime or be a little clearer on picking up items purchased online.

I have saw on TV the Wal-Mart ad stating that if you buy a product at Wal-Mart and you find the price cheaper at another store prior to Christmas, you will get an in store credit. On 11/11/2011, I bought a Disney Princess Castle for $43.47 and on Black Friday a sale ad for Toys R Us was selling it for $19.99, so on Saturday, 11/26, I took the object with ad and receipt back to Wal-Mart and, at customer service, was told that the TV commercial was not for Black Friday ads. I'm very upset that this was not stated on the commercial ad.

I placed a large early Christmas order 11/11/11. Several items were available immediately for local store pick up. The other 26 items were to be mailed to my home directly. Every item had a tracking number and all but one item showed up quickly and uneventfully. The one item that did not show up (despite having a tracking number). I contacted their email department and was given an automatic generated response with a telephone number which I called. Their 1-800 number is automated as well and didn't tell me anything that I didn't already know.

At Yelm Wa. Wal-Mart, I have a 42" 1080 HD 3D Vizio TV on layaway which is almost paid off. It cost $648.00, $56.38 Tax and $5.00 for layaway. At my local Costco in Lacey, Wa., it was selling for $569.99 because of the MFG $100.00 Instant Discount from $669.99.

I entered the Walmart store to buy a few items and while shaking friendly hand shakes, this ex-associate of Walmart (Kung-Fu bragger and beggar) locked my hand into his grip and hit me in the head with a blow that sent me air bound. I was knocked out to the ground. Believe it or not when 911 arrived there was no store security personnel during the whole time of this incident.

I went to buy the PlayStation 3 Starter Bundle on Wal-Mart which was $229 at 3pm on 11/26. I had to go out and by the time I came back at 6:30, the price had gone up to $263 for the item. Now mind you, it was a lot cheaper on Black Friday and so I was going to pay more buying after that day, but for the price to change again in less than 4 hours. I could see if it changed at midnight, but during the day! That shouldn't be allowed. Gas stations can't change their prices more than once a day, neither should Wal-Mart.

Two days ago, I went to walmart.com, placed an order and had it shipped to my local Walmart for pickup. I went back to walmart.com today and placed another order using my walmart.com account. I checked out and expected the order to be shipped to my local Walmart for pickup with the other order. When I finalized the order, I noticed that it was being shipped to a Walmart store that is not even in our area. I sent walmart.com an email about the problem and have not heard anything so I called their customer service department and was told that they could not change the order at all. That I would have to cancel the order, go back online and reorder and pay again. I was also told that it would be 7 to 10 days before I could get my refund on my PayPal account.

Unbelievable! Several years ago, I ordered something of several hundred dollars at Walmart.com. I later got an email that the item was unavailable and the order canceled. So I bought elsewhere. When the item unexpectedly showed up a couple of months later, I refused delivery. But it took me several more months and many phone calls to get my money refunded.

On Black Friday 11/25/2011, I purchased a DVD player from Wal-Mart and brought it home and plugged it up. It did not work. I try to go back to the store. To exchange for a new one. I just recently paid for the item. I was trying to explain the situation to the customer service representative. She had a bad attitude about the situation. She stated that the numbers on the item does not match what on the box. I asked for the manager of this department which he had no solution to my problem at all and I felt like this was very disrespectful of your employees to talk to me with such an attitude.

I bought a 32" Emerson flat screen HD TV on 11-16-11 for $249.00 plus tax. On Black Friday, they went on sale for $188.00. I went in to see if they could give me store credit at least. The Wal-Mart manager told me it has been past the 7 days allowed and was not even considering customer satisfaction. I feel like the rule should have been waived and given store credit. I thought Wal-Mart was all about customer satisfaction. Wal-Mart is 40 miles round trip for me and I’m a stroke victim. Thank you for your time.

The store advertised to consumers that they where having their Thursday Thanksgiving sale starting at 10 P.M. November 24th. This advertised sale listed certain items to be available at 10 p.m. But, unknown to the public, they decided to start the sale early at 9 p.m. instead of 10 p.m. So when you arrived to participate in the wait, you where informed that the items are sold out because they started the sale an hour earlier. Wow! So here you have people fighting through the crowd to look for the line for the item you want to by only to find that there is no such item because they sold them an hour earlier. You make plans regarding advertised times by a retailer and you are "punked". Why freaking bother advertising! They did this crap in 2009 and 2010. When are they going to get slapped! They cause a mass frenzy for nothing and mess with people for money.

It's sad when you go to Black Friday sale specifically for something that was shown on sale in the newspaper and when you get there, they tell you they never got any. What's really sad is when you hear from another employee that they did but decided not to put them out because they had no plate, and then they get rude with my mother when she tries to ask them about it.

On November 24, we went to our local Walmart on Mullan to buy the Disney Princess Vanity Set. It was covered with plastic and we stood patiently by from 9:20pm until 10pm when a Walmart employee removed the wrap and I picked up the vanity I wanted. No Hassle!

Black Friday false ad. The Wal-Mart flyer states at 8am on Friday morning the PSP will be $99. I was number 6 in line only to find out the store did not get the shipment. I went to the Wal-Mart Facebook page and this same problem happened in other stores all across the US. If not the PSP, the TV was not available.

I attempted to purchase a Sony iPod/iPhone docking station advertised for $49.00. I obtained it from the stock on display in Walmart Store #1791, Fremont, Michigan. After waiting until midnight on November 25, 2011, I was charged $89.88. I went to Customer Service to advise them the advertisement is false. I was told, even though it is the same as advertised, because it came off the shelf, it had a different UPC number and was not on sale.

Walmart was handing out tickets for the PS3 bundles that were on sale for $199.00 this Black Friday. I got my ticket, waited in line for 2 1/2 hours for 10:00pm to come. When it was 9:50pm, a worker came around and said, "Okay, if you have a ticket, you will be getting a PS3, if you don't have one, please don't line up". When it came to our turn to get the PS3 they said, "Sorry, we have no more PS3s. All we have left are PS360s that are an extra $150".

Walmart had the vampire movie on line up until 12 midnight for $49.99. The second it turned midnight, it went on sale for $10.00. Unfortunately, the sign now states sold out. Four different people I had at four different Walmarts said the same thing the minute they went on sale--they were sold out. This is a scam during Black Friday. This is false advertising to get people away from their families on the one holiday that you're supposed to give thanks and spend time with them. I am thinking maybe I won't be giving them business this Christmas either.

At approximately 10:25 PM on 11/24/11, I was trying to prepare to pick up my family at the door, and depart from the above location. When I pulled in, behind a Sentas Security car talking to a Wal-Mart employee. I waited for a moment, and because there were people crossing in front of us, as well as oncoming traffic( in the parking lot), I did not attempt to go around. I then blew my horn, and asked if security could move over and allow me to pass. The Wal-Mart employee (male, **, with wild hair) told me I need to wait, or go around(they were simply gossiping). I then replied,"I can't, don't you see people walking there ( the other side of lane), and on coming traffic". The employee then told me to wait.

The Gettysburg Walmart employees and flyers had stated that Black Friday sales for everything but electronics would start at 10:00PM. Electronics would start at 12:01AM. We got in line around 9PM and entered the store about 10:15PM. We made our way to the electronics, we had gone for to get the Xbox 360 Kinect bundle for $199.99 and at 10:25PM, they were all sold out along with every other electronic. I am very upset and mad that Walmart had lied in the flyer and employees. They had sold out every electronics before the stated they were supposed to start handing them out! Walmart is a bunch of liars and I'm very disappointed with them. There should be a rain check, discounts or gift cards given out due to the false advertisement!

I went to Walmart to buy a new Betta bowl. They had 7 male bettas in tiny cups only about 1/2 full of water. The fish were very small and thin and more than one had shredded tails. Can someone not go after them for animal cruelty?! There are complaints from many different people from all over the country. Why can't anyone do anything about this?! They're just fish so they don't matter? Is that the hold up?

I was recently wed, and most of the gifts were great. Some were from Wal-Mart. Great products, but one stuck out. We think we would have enjoyed it. The wife and I both bake. We were happy to see when we received a Fox Run Craftsmen 11-piece icing bag and nozzle set. No nozzles, but it was probably just an honest mistake. I thought I should tell you! We are now using old nozzles from our older bags.

I recently was hired as a cashier in a WalMart in Westbury, NY. I had orientation on a Thursday for 6 hours filling out paper work and watching some videos. It was the most disorganized experience I have seen in a company. First of all, nothing had been prepared for the 11 or so associates who were just getting hired. All paperwork was being printed out at the moment. We wasted our time sitting there for hours doing absolutely nothing waiting on the management to get ready. There were other employees constantly going in and out of the room interrupting the orientation by engaging in their own conversations and cursing making it difficult to even hear some of the videos that were being shown. One of the managers was speaking on the phone while the orientation was in process arguing about some personal issues she had. Another employee came in with a doll in his hand, sat by the manager, and began to smack the doll saying this is how we should treat kids. We stood in there for 3 hours just waiting on our schedule for the next 2 weeks. There was only one person working with us trying to enter all our information into the computer making it a long night.

I called to ask about a game system for my son, and I asked about a company address. The woman was very rude, and ugly to me. She acted as if the $6 I would be saving, was coming out of her pocket! I also spoke with the person over her, but at that time, didn't know her name. His name was David, and he was very nice.

I bought and had two tires installed at your auto department at your store #0752. I bought and paid for two 205-50-16 Eagle tires. I discovered months later that one tire was cheaper 205-60-16 Eagle tire. The store corrected the problem today 11/23/2011, but charged me a road hazard replacement charge of $10.83 for the error they had made. I believe they should have replaced their error without a charge. I did not cause the error so I shouldn't pay, they did the error at the store.

No consideration for handicap people. I am a truck driver and my wife go all over the USA and don't have a problem with getting a handy cap cart unrolled. We come home to visit, then we have a problem with getting one or one not being charged.

Curtly admonished for having 46 items in a checkout that above sign stated '20 items or less.' No other checkout was currently available. Very embarrassing for those behind who heard her terse comments as she pointed upwards. I would think in this day and time with the economy slump, cashiers would be advised not to make those types of comments to customers regardless of circumstances.

One of your cashiers greeted me with a question. Are you paying with food stamps? I replied, “No.” She then continued to let me know that all of us foreigners are on food stamps even though we have never worked in this country. She knows nothing about me, but racial profiling was apparently very important to her. In a store where tons of people visit everyday, I don't think this kind of employee will be in your best interest. I did speak to a manager who stated he was going to speak to her. This woman (Shirley) was not only prejudiced, but was also rude. Educating your employees about dealing with the public should be one of your utmost priorities.

Associate in Electronics. Almost a month ago, I, along with a couple of other associates, were pulled into the office, without fair warning, and were told that we were no longer considered Sales Floor Associates, but overnight stockers, yet I was still responsible for sales, and any type of customer service dealing with the electronics area.

They do not have enough checkers to handle the customer load. I left a cart of groceries for them to restock, and left the store.

I bought a 243 rifle from your store for $320.76 with taxes, then walked back into the store, after gun was escorted outside to purchase 2 boxes of bullets (I have already told the sales person at the counter, that I would be right back in to get them). I asked for 243 bullets, 100 grain Core-Locke PSP, and she grabbed the boxes, rang them up, and placed them in a bag, as I was paying for them. I am not an expert on these things, but I learned an expensive lesson. The clerk put "270 130 grain Core-Locke PSP bullets in the bag, which I did not know, until I had made the purchase and gotten home to open everything.

I bought a gun from your store. Took me 3 trips to WalMart to make this purchase after I had planned on just giving up after the 2nd trip and going somewhere else to purchase one. 1st trip, I could find no one to help. We even after I had found someone in another department to page someone to the sporting goods section. 2nd trip, the girl working the counter had no clue what I was talking about (she did not know guns) called a manager to help her and he could not help me either. After calling 2 times to talk over phone with someone in the area. 2 days later, I finally found someone that knew what I was talking about and I went back for the very last time to purchase the gun. I spent $320.76 w/ taxes plus $43.18 in bullets and a basket of groceries, but WalMarts came extremely close to loosing these transactions because of the sorry service that I received. I am thankful I was able to finally find someone who worked there 4 or 5 days later that would try to help me.

My doctor ordered some medicine for me at Wal-Mart pharmacy for a 3-month supply. The pharmacist only gave me 1 box, I didn't say any thing at that time because I felt that they didn't have the 2 boxes but the same thing happened the following month, the next appointment with my doctor. I asked her if she had changed my order, she said she had not and phoned in another order, when I went to pick up my medicine I still got only one box. This time I told the cashier that I was supposed to have 3 boxes. She turned asked the pharmacists, all he did was shrug his shoulders and said to ask my doctor.

I went to Wal-Mart and buying items and some included 12 bottles of 2 Liter Sprite, and 35-32 ounce bottles of Zero flavored bottled water. Now we took in an ad that was in our Shopping News, as we were finished shopping we went to the check out. The lady looked over the ad and asked the date of these items that were on sale. The Sprite being 69 cents and the Zero being 39 cents each, we showed her the date was yesterday and today's date November 19, 2011. She called an associate over, asked her if she could match the price? The associate said, "no! " Well not only were my husband and I shocked we were embarrassed, because this time of year the store was full of people behind us and watching that something was happening around us. I told them that their ad on TV says they match any price. Now to our surprise the manager, assistant manager said they were instructed they could not match a price ad, only within a 30 minute radius of their store.

The Wal-Mart website was running a pre-order special on a PS3 game called Skyrim. I pre-ordered this game because of pre-order incentives from Wal-mart, a $10 e-card and a premium edition textured map. When the game arrived a couple days ago, I noticed that it was not the premium edition.

I was in Wal-Mart in Leitchfield, KY, yesterday, 11/18/2011. In the gift wrap department, I was looking for large wedding gift bags. Only one very small was there. I asked a clerk who was working in that aisle where the wedding bags were. She said they are putting out Christmas now. I asked did that mean I cannot get wedding bags during the holidays and she said yes. I realized that I don't have to shop there, Elizabethtown is the next closest city to shop. I don't care about the cost of gas, the lack of concern really bothered me.

I made an online order at the store's website in October with delivery date to pick-up on November 7, 2011 with order #**. Store #5488 tells me my order was returned and back call the 18009666546 number. They tell me the package got lost in transit. So customer services ordered another camera.

I filled out this form to win a gift card.The choices were depended on what place you came in. Two years later they called and said,"You won a $500 dollar gift cared to any location of Wal-Mart." That was August. They had said it would take a couple of days and would call again. They've never called, e-mail or sent any texts. Three months has past.

Five stars for the rate of my overall experience is meant to me to represent a very bad experience.Me and my girlfriend, who is pregnant with child, attempted to buy frozen Minute Maid orange juice with our WIC vouchers. Minute Maid is not a WIC approved item for Wal-mart. In the freezers, Minute Maid as well as Dole brands, which are not WIC approved either, were advertised in big bold letters, WIC approved. The cashier's supervisor stated that in the WIC approved book there was not Minute Maid nor Dole brands. She stated that Welch's was WIC approved. In the two different freezers there was nowhere to be found a WIC approved sign for Welch's. Everywhere on both shelves was WIC approved signs for both Minute Maid and Dole.

I went into Wal-Mart store in Bastrop, LA. I had c/o's for free bags of coffee. I first went to Customer Service to ask if they take them. After 2 different associates looked at them, one took it to the manager's office and showed her. Then returned them to me and told me I could use them, but only one at a time. Fine, I got to check out, had c/o's for free box of potatoes, and coffee, plus a few other items w/out c/o's. I told the cashier that the customer service rep. spoke to the manager and the c/o's were okayed. She called some woman over and they precede to question this. The woman she called over goes over to some cabinet and comes to me with a stack of papers stapled together, shows me 'Wal-Mart's c/o policy'--no free c/o's, no $5.00 & over c/o's, no internet c/o's & on & on.

Every time I go to the local Walmart in South Haven, MI, there are always a lot of dead fish! The live fish are eating the dead fish! I told management that it's unacceptable to treat the fish this way! But, when I go back again, it's still the same way. Walmart needs to stop selling fish! They have no idea how to take care of the fish!

I am petitioning for a national policy for Walmart to double coupons. This would completely sweep the market share on one-stop shopping for consumers. Walmart is crazy if they don't put this policy into place soon before someone else does! We may save money with coupons, but I always end up buying other things as well that I don't have coupons for like household items and things for my children. If Walmart doesn't double soon, we will all keep splitting our trips between other stores that do double coupons. Walmart would make a killing if they would just open their eyes to the market on couponers!

One complete isle in the store had all signs written in Spanish only.When I questioned the dept manager and his supervisor about this I was told that all they had were the Spanish signs. The supervisor [Ana] told me that we live in a multi-cultured area. and that I should accept it. I don't feel that I as an American, attempting to make a purchase in a Wal-Mart store in a US city, should need to ask for an English interpreter. This happened in store #2190.

I was at the Electronic department and wanted to purchase a video game. I spoke with one sales associate and she politely referred me to her supervisor. Her supervisor went to the back behind some swinging doors to retrieve the video game that were in the back. I waited for over 10 minutes. When I looked at the swinging door, I saw the sales associate on her cell phone. When she saw that I saw her, She immediately moved away from the door so I won't see her. I felt very disrespected. It seemed as if she was waiting for me to get tired of waiting and leave. I left the store and purchased what I was looking for at a smaller store next door. I purchased a new home in the area and I have spent a lot of money at this store furnishing my place. I would like to continue frequenting this store but service like this will stop me from doing so.

I was doing comparative shopping online looking for a 3D TV for a football game where I was having friends over. It was 10am on a Sunday and the game was at 8pm. When looking around, I found the Dynex on Wal-Mart for a great price! There nice little advertising says, "Buy it online and pick it up in store today." I thought what a great way to avoid dealing with having to go in, find a CS in electronics, wait for it to be brought out, etc.

I as a customer called to speak to an employee "Jeremias", who helped me while previously shopping at your store located in Woodbridge, NJ, to thank him for helping me with his service, as well, as my appreciation on finding the right materials for a deep stain I had on my carpet. I have spoke to a customer service representative named Margie who told me she wasn't allowed to transfer personal phone calls. I am really disappointed on Margie's customer service. I as a customer was impressed with the service and attention I received in the store until I called your customer service representative, Margie. Margie answered the phone with no energy and respect for me as a customer. I personally felt and believe I was not valued as a customer.

I had a coupon from Grocery Outlet for $1.00 off Folgers coffee. Grocery Outlet was out of the coffee so while at Wal-Mart, I picked up a can of Folgers coffee which was the same price as Grocery Outlet, $7.99 and with the dollar off it made Grocery Outlet Cheaper. Wal-Mart would not honor the coupon even though they advertise that "if you find it cheaper somewhere else they will match it." That is false advertising.

Order Number ***: I have been waiting on the parts from box 2 of this order since September 15th 2011. It has now been 2 months. I was told over a month ago the box was on its way. I called today and the gentlemen told me the box was sold out. So now I have dining room chairs with no table, that I paid for. This is highly unacceptable. I expect to be reimbursed for the portion of the order I did not receive and/or sent the parts I paid for. Not to mention I ordered another item, a TV hutch from Walmart.com and it was "lost." After a month of me calling for a refund, I finally received it. Walmart.com, stay away from it!

I called 3 Wal-Mart stores in my area. Both San Leandro, CA stores and the Oakland, CA store. I asked to talk to a manager and one store clicked on me, while another didn't even know anything I was talking about. The last store had me on hold for about 10 min. I'm so fed up with Wal-Mart and their sucky customer service!

I purchased a Star Wars Lego set for my son for $69.97. The contents of the item where missing, and another Lego piece from a different product, was in the box. This item had previously been returned, from the Wal-Mart stickers that where on the box. I explained the situation to the manager, and said the return was made within an hour. The assisting manager refused my refund or exchange, and was not helpful. She said I needed to contact Lego, or the manufacturer, and Wal-Mart was not responsible. The item in the box, is not what was on the picture, and this item should have been inspected by Wal-Mart before putting back on the shelf, and I, the consumer had paid $69.97, for an item that was not in the box. I would like Wal-Mart to be held responsible for this, and the manager held responsible as well.

I purchased an item from our local Wal-Mart store. The next day, we were shopping at the Derby Wal-Mart and purchased the same item for four dollars less. When we returned to Wellington, we stopped in Wal-Mart to inquire about a refund for the difference. The store associate said, “I'm sorry, we don't do that here.”

I had all the proper documentation, and license id. I was trying to cash a payroll check, because banks were closed on Friday. The cashier said I was declined. I called the Certegy number, and they said I had no bad check cashing record, but they have a right to decline for consumer protection. I was and am upset. I already signed this check and did not want to carry a signed check around. I could understand if I did not have proper ID, or something was amiss! What can be done about them?

I’m complaining about the service at WalMart in Woodstock, IL. Some of the people are very rude and was in there the other day complaining to employees about always being out of a product, always being out of stock, such as WalMart cranberry juice. His attitude was very rude and he would not even go out of his way to check the backroom to see if there was any, all he said was the product is not there. That's the way it is. Get rid of these people. I will go to other stores to shop, not WalMart with their employees like that. This is not the first time this has happened in that store. I’m very disappointed with WalMart in Woodstock, IL.

I went to this super Wal-Mart to ask about layaway, and start my Christmas shopping. I asked the lady numerous times, if I could make my payments at any Wal-Mart and she confirmed I could. Now, I live in Litteton, NH, about 40miles away, so why would I make a layaway in Plymouth, if I couldn't make the payments in my home town. After being told I could make the payments in Littleton, I proceeded to start the layaway process but when I went the following week, to make a $20 payment in Littleton, they told me I couldn't. I had to do it where I made the layaway plan.

I got the Equate Cleaning & Disinfecting Lens Care System last night. I followed the directions in the box for cleaning and storing the lenses, and when I put on the right lens this morning, I felt a sudden irritation and burning in my eye. I washed my eye immediately with some cold water in hopes that the pain would stop. Although the pain has eased after 12 hours, I can still feel some sting in my eyes up to now. This product is highly unrecommended.

I am tired of choosing a product marked with one price and the checkout charging another and being charged for two instead of one! My last experience there were 3 different problems, two of which I did not catch! Two were price differences and one I was charged for 2 of the same item of which I only had one. Prices are increasing everywhere including WalMart. Every penny counts and we have to watch ours very closely, this should not happen as often as it does.

I was reading a Walmart paper ad. In the ad was to go from November 9, 2011 to November 15, 2011 and have cans of Libby corn in 4-pack. There were a few people standing at the aisle where the corn was supposed to be, but there was no 4-pack of Libby's. The aisle clerk, after a considerable amount of time looking for someone to help, said, "We don't have the corn in a pack of 4 for the price of $4.00. Just the single cans at $0.75 per can." Is this your normal way of doing business? It was at Walmart store 2114 S. Main Street Wake Forest, NC 27587. I would like compliment you. Thanks, but no thanks. I love Libby's corn but undoubtedly, Walmart does too so they raised the price. Goodbye, wally world.

I started working with Walmart in August of 2008. I was excited to be there. Well, in February of 2010, I had to transfer to the Stillwater Walmart due to a job offer for my husband. I thought, “Hey great, a new place to work.” Boy, was I mistaken. They treat their employees like **, refuse to listen to them when they need help, have told me that they do not have time for me, and I am just one of several that they have said this to.

A Wal-Mart customer service manager claimed it had an unwritten policy of not accepting returns of seasonal merchandise despite its published policy of accepting returns. On 11/10/11, I went to Wal-Mart to return a Halloween costume I had purchased for my child but that did not fit him. I had the receipt and the costume was in its bag and it had not been worn. As I was waiting, I saw an older woman, probably a senior citizen, who was trying to return an unopened bag of Halloween candy, also with a receipt. We were both told that the store at 690 Connecticut Ave., Norwalk, CT, had an unwritten policy of not accepting returns of "seasonal" merchandise such as costumes or candy for more than few days after the holiday.

I went to the Wal-Mart at 1919 Davis Street San Leandro, CA 94577 USA on 11/07/11. There I was trying to cash my check with customer service. The employee, whose name is Allen, ripped a strip of paper attached to the check, detaching it from the check. He tried to process the check through the machine, but it was rejected. The strip of paper contained the routing/check issue numbers vital to validating/cashing the check. Wal-Mart refused to cash the check despite the employee admitting it was his fault the check would not go through the machine. He could not find the strip of paper that he tore from the check. The check was not cash-able due to his negligence.

I normally shop at the Conover North Carolina Store on my way to work between 6-7 a.m. This morning, 11/11/11, I had a very bad experience. First, as I walked into the West door, I noticed hundreds if not thousands of cigarette butts in the pavers leading to the door. This many cigarette butts did not accumulate in one day. I entered the store at 6:34 a.m. I got the few items I needed and went to the end "Speedy" checkout near McDonalds. This was at 6:44. There were 4 people ahead of me in line all with no more than the prescribed limit of 20 items. From 6:44 to 7:05 I watched a totally inept cashier unable to check anyone out without having a problem. It took her 6 minutes to ring out a fellow with two (2) packs of chewing gum!

I have been a faithful customer for years. I am in my seventies. I go to the store out on ** Savannah, GA. I just have a question for you. Why can't you have more cashiers working? Now I know why you haven't been hurt by this economy. You are too cheap to hire workers. When an elderly person has to stand in line for 20 to 30 minutes to get checked out, there is something wrong! Shame on you. Only 3 or 4 registers open,and today is a holiday as well! I am a very dissatisfied customer! I don't have a backache, until I have to stand in line for so long. What's happened to you guys?

I will never go into any Wal-Mart again until I get the apology I'm due. I don't mind having my basket looked at when I leave but when it's only me ( I'm 53 ) and you have teenagers running out of the store with their carts and I do mean running. If you don't get out of the way, you get run over and nobody even says a thing. Not the first time but will be the last.

Wal-Mart refused to match Aldie’s price on milk at $1.49 per gallon. How can they guarantee lowest prices in their ads if they can pick and choose which items they will match? Giants like Wal-Mart don’t have to abide by the same laws as the rest of us. That’s a shame, false advertising.

I'm am so tired of Wal-Mart refusing to comp ad my items, especially when the white woman in front of me will comp ad everything, no questions asked, but when they get to me, I have to have the ad. Why is that? Is it that I look poor? I ended up crying today because the cashier flat out told me, that there was nothing she could do for me. I was told I needed the ad, although, I have never been asked before and Wal-Mart advertises that you don't need the ad. Is there anyone else in Wagoner, Oklahoma that has been refused a comp ad by this Wal-Mart? If so call me, email me, or something! I want to start a class action lawsuit, because this has gone too far. I am so sick of Wal-Mart and their shady practices!

The Walmart store in Hammond, Indiana #4631 was still being built and had an expected date to open on October 16, 2011.

I have been going to Wal-Mart gas station for at least 7 years. Last night, the worker was so rude to at least 4 customers. I told him he needed to be nicer, or people like me would go about 1 block down the road to Marathon where gas was cheaper and people were friendlier. He quickly replied that he was sure that us few customers would not hurt the station. I buy all my cigs, gas, and lottery at this place for last 6-7 yrs. I only hope that everyone that was insulted last night spreads the word and goes elsewhere .

I have worked for Walmart for two years and six months. I began working as a part-time photo lab technician and then I transferred to overnight Sales Floor associate in Electronics. Almost a month ago, I, along with a couple of other associates, were pulled into the office without fair warning and were told that we were no longer considered Sales Floor associates but overnight stockers--yet I was still responsible for sales and any type of customer service dealing with the electronics area. I contacted our regional manager because I had questions and concerns about this recent change and asked him about it. He had our store manager sit me down and explain to me that it was company-wide and it had to be done. I just don't understand how they could just, out of the blue, take a level 4 sales floor associate and demote them down to a level 2 without the option of a raise on our next anniversary date. Can they do this and get away with it?

Our local Mountain Grove Walmart. It is terrible about keeping items in stock. Our deer rifle season starts this coming Saturday and already they have no buck bombs and say they will order no more. Certain ammo they are out of and have been for almost two weeks. I finally had to travel 60 miles away to get like 4 items for deer season. They say once the season hits, they stop ordering. I know at least 12 others who wanted ammo and deer hunting supplies and had to go else where, which is bad when we have a Walmart in our own town. Also two weeks ago, I asked them to order a type of cat litter that they use to carry and the Houston Walmart 30 miles away does carry. They said they they would have it in a week. Two weeks later they don't even remember. This town has even started complaining on a local town forum about our Walmart which is truly sad.

My daughter-in-law, Kristy **, bought weight watchers scales on line from Walmart.com. She gave them to me for my birthday. After I opened them, they worked for about 1 week. Then, the scales just stopped working. Naturally, I had thrown away the box. Wal-Mart in Thomson, GA, Harrison Rd. would do nothing about it. I told her it probably just needed new batteries. She wouldn't do anything about it though.

I purchased a Toshiba laptop from Walmart.com 3 months ago. The screen cracked when I barely touched it. I called Wal-Mart and they said I had to deal with the manufacturer because they only have a 15 day return policy. This tells me that they do not stand behind their products. The warranty does not cover physical damage even though I didn't do anything to it. I guess I purchases a disposable laptop for over $300. They should exchange or fix my computer instead of me having to pay someone to get my information off of it and having to buy a new one.

There, a young woman was helping me to sending money through Money Gram. I hate the way how she serves me. She didn't even look likes a good working people. She made a lot of mistakes on typing the things that I wrote out for the information. She didn't pay attention at all. As a result, the money wasn't send to the right person.

I worked for three years as a department manager for Wal-Mart Stores Sporting Goods and was wrongfully terminated under the heading of inability to perform the job without training. Wal-Mart failed to enter me into their own 4 week mandatory training program for all department managers.