Wal-Mart Reviews

The phone I purchased was suppose to be an unlocked phone and it wasn't. I did not know this as I was going through Straight Talk to get my service. Straight Talk tried and tried to get it going. They came to the conclusion that this phone was not an unlocked phone. In the meantime, 2 weeks have gone by so I contacted Walmart and they said "Sorry, you only have 14 days to return it." I explained to them that I just want what I paid for, and they told me to contact the credit card company in which they said "It's up to Walmart for the refund." All I want is what I paid for an unlocked phone - not a refund, just a phone I can use.

I would like to tell you a little story about the corruption, and the smear campaign that goes on at your Walmart 5298 in Gastonia, NC. I was a very loyal, and very devoted Walmart employee from October of 2007 until July 3rd 2013. I was fired, by the Director of Human Resources in my district, Ann **, who said that it was a decision made by Walmart's legal team. I had no behavior coachings on me, in the entire 6 years I was there, no attendance coachings, and no coachings on me at all. For the last 2 years I have been the grocery department manager in a store that does about 80 million dollars of business, my department's alone counting for about 15-16 million dollars a year. No manager that has ever been over me has a bad thing to say about me, and I was always one of the best "go to" guys in that store.

Every time I go into the Poplar Bluff Missouri store to ad-match, well it’s always a long fighting battle. You have to show the ad of what you’re matching, they start checking details like weight, brands, etc. It’s not like what they advertize on TV with their commercial. I can drive an extra 25 more miles to the Dexter, Missouri store to get treated better than what Poplar Bluff does. The Dexter store all you have to do is tell them the cost and from what store the ad was at.

I don't understand how Walmart can all of a sudden change their policies in mid ship without letting their employees know. I recently have been having an issue with an abscess tooth. Every time I have gone to dentist or ER, I have gotten doctor's written excuse as I was told by our store manager and assistant manager. All of a sudden I am getting coached for missing work. Now a doctor's excuse is not an excused absence. Hmm, convenient for them to all of a sudden to decide this. I was told when I go to get my teeth pulled and dentures fitted, I either have to use my sick days (which I have none because I am part time) or my vacation days. That's a laugh. Or go on LOA. So all of a sudden no one is allowed to get ill without being punished.

Our store really is a bad store, and the cashiers and employees on the front are mad because Wal-Mart doesn't care if we go to breaks or lunches on time. In the course of an 8 hr. day, we get a break 2 hours after getting there and lunch after 4 hours and last break two hours after that. Now we get everything late and this is so wrong because we deserve our breaks and lunch on time and we want to go home on time. And if we work over our shift because no one sends us home on time, they don't want to pay us for it even though it's not our fault we were late getting off the registers. Store 1009, Republic, MO.

I've been working at a Walmart Neighborhood Market for a year and a month now, and I don't think I've ever worked for managers who lied, cheated, and mistreated their employees more than these ones. Where to begin...

I've been with the company for some time now and like many others on here, I have noticed the most change in the last several years. I don't like being lied to. Several months back at a morning meeting, we (current full & part timers) would no longer have to worry about our hours being cut. A new temporary status had been added to the payrolls & if cuts were needed that's where they would be taken. Our sales are up so why are they cutting hours in July??? That big cloud of smoke in the sky over NW Arkansas? That's just Sam burning up that hole he's in with how fast he's spinning.

Recently, an employee in Canada was fired for asking a customer to not to leave his dog in his car on a hot sunny day while he went shopping at Walmart. The employee was fired; BAD pr for Walmart. Not only are pets dying in cars during hot weather but also children are becoming victims. Two kids recently died of heat exhaustion after being left in cars in the summertime here in Canada. It is the business of everybody to question anyone who behaves in this irresponsible manner even if the individual considers it rude or impolite. Endangering the lives of humans or animals through ignorance is not to be tolerated in any situation especially while shopping at Walmart.

I was purchasing a 4-pack of beer. The clerk asked to see my ID. I asked her why because I am much older than 40, but I agreed anyway and handed her my driver's license. She then looked at my driver's license, and that is when she typed something into the cash register which now I believe was my zip code. I did not give permission for her to have my zip code or any other personal information. I feel my privacy rights have been violated. I can't prove what information she typed from my driver's license, but it bothered me then and I still wonder what she was entering. But it recently dawned on me that stores like to ask for your zip code. I mostly refuse.

Overcharged and was told when I complained, "Sorry about that. Would you like that in a bag?" She was concerned. Told the manager Lee **. He said, "Bring it back." I told him I had left the store. He said "Come on back," and I said, "You got to be goofy; however, tomorrow, let's see what the police says in this matter." Pictures are the receipt and the actual product.

As an 8-year employee, I have been noticing that there is a marked increase in management not respecting the associates under them. Along with that, they no longer see seniority as an asset. New hires are given preference as to jobs and older employees are expected to work several areas while younger/newer associates are only expected to do one and are often given help to complete their task.

I placed an order twice with Wal-Mart. I used two credit cards plus PayPal. I received emails that the orders were canceled since my payment could not be verified. I have never had this problem before. If they cannot verify a PayPal payment, then something is wrong. I wonder if even a Wal-Mart card would work. I went somewhere else to purchase the product and had no problem. I wrote customer service at Wal-Mart and got no response. Other companies always accept my credit cards, so what is the deal with Wal-Mart?!

This happened at the Jean-Talon store in Montreal. There were two bicycles demonstrated at the entrance of the store. I wanted to buy one for my wife who was with me that Saturday, July 6th, around 3:30 PM. Since this model was sold out at the bicycle department, we asked the salesperson who told us he still had two (referring to the two demonstrators at the entrance) and told us we'd have to wait while he retrieve them. In the meantime, we shopped around nearby in the store. When we saw him back in the department with the bicycles, a family had taken possession of the bikes. We took our bike and over the salesman's claims that they were sold and took it to the checkout.

I am a regular Walmart customer who shops at store and online. I had ordered a phone card at Walmart.com a few times and as usual, they deliver the PIN by email about 10-15 minutes after transaction finish. Last couple days, I ordered again a phone card but this time, Walmart held this transaction for a whole day. I called customer service, instead find out the problem is they ask me to cancel this order. Thinking this is helpless, I cancelled the order. Then I tried to order online again with different payment form, different account, and they rejected the orders without reason.

I purchased an item, same day pick up on 7-3-13. I received a notification from Wal-mart that I could pick up my item at 10:18am. The store, however, never received the paid order. The store was amazing in trying to resolve the issue. They could only do so much. I eventually had to call Walmart.com. They told me they could not fix the issue. They could only offer to cancel the transaction. Thirty six hours later, the transaction is still pending. My funds, greater than $100.00, are still not returned to my account. They are not pending or on hold either. The transaction completely processed through my bank. They have been rude and unhelpful in fixing the situation. I am very dissatisfied. They say it can take up to 48 hours to fix after they resolve the processing hold their computer placed on my item for no reason. If no resolution occurs by 1pm on Friday, I will be filing a formal complaint with FTC and the Attorney General’s Office.

Why in the world did you pull Paula from your stores but yet you carry all the vulgar CDs using the racial words? Pull them also. I, along with many, many others, will stop our shopping there. You have gone a little far and Walmart was my favorite store... not anymore.

I am contacting your investigation team because you are my last hope to get justice done. I was racially discriminated against by a Walmart Loss Prevention Associate while shopping at the store. The associate threatened to take me outside and handle me when I told him he was creeping me out. The man was jumping by me and watching me when I simply paused to look at a water jug. I reported what happened to the Asst. Manager and she told me to describe the man and file a complaint online. When I snapped a picture to describe the man, because they would allow me to type up the man's description or provide me with a pencil and paper to write the man's description either, the Asst. Manager forced me to leave the store.

I went into Wal-Mart to exchange an unopened cosmetic product I purchased from there. I did lose my receipt (my fault). However, I just wanted to exchange it... Again, it was unopened; the box was sealed shut with plastic. Customer service told me they could not do a return/exchange without a receipt. Thank God for today's technology because I used my phone to look up their policy on returns/exchanges with no proof of purchase. They only needed an ID/driver's license, which I had. They still refused to exchange the item!

I'm appalled at Walmart for their cancellation of the Paula Deen merchandise. She's apologized and that should be the end of it. Honestly, I'm Polish and have never made a fuss over being called **. I'm blonde and have listened to blonde jokes my whole life. Get over it and put her products back on the shelves.

My parents bought 2 Black & Decker electric lawn mowers model CMM1000, one for themselves and one for me in 2008 from Walmart.com. It was almost $1,000 for the 2 mowers. Walmart did not tell us (but they had been informed by B&D) of the 2 recalls on this model. The mowers were recalled again in 2010 but we did not get any notice from Walmart. I found out about the recall because our daughter’s car seat was recalled and the company sent us notice. I looked up the car seat info on the web and saw our mowers. Both my parents have passed away and I now have both mowers. I can’t sell either one because it’s against the law to sell a recalled item. I don’t want it repaired and CA has a law 108040-108050 that says as "First Seller," Walmart shall take it back and that I am not to be out the price of the mowers because it is defective.

On Monday, June 24, 2013, I ordered a Nintendo 3DS XL Value Bundle with Bonus $20 eGift Card for $249.95. I received confirmation that the order had been placed. Then within minutes, I received another email that the order had been cancelled. I called Walmart Customer Service to see why my order had been cancelled and he said he couldn't find my order nor could he see my registered name on the site... I would like to know when I will be refunded. "Since this order hasn't shipped, your account was never charged," but they have already taken the $249.95 from my card.

My daughter purchased me a Wal-Mart gift card for Father's Day and sent the receipt along with the gift card. I went to a local Wal-Mart to make a purchase. I was told I could not use the gift card without a pass code. The checkout personnel tried the card as credit and debit and both asked for the code. I went to the service personnel for help. They also informed me I had to call the toll free number to get the pass code. I had forgotten my phone so asked if they could place or let me place a call on their phone. The service person informed me the phone would not make an outgoing call, even though they took two incoming calls during our conversation. I left the store without making a purchase.

I have sent this complaint to Walmart, General Hayden and now I am sending you a copy of this complaint. Not one of them has sent me an email or called me. Hayden is, however, exempt from this, because he is helping me. But the fact is, this country is falling apart because of the very illegal behavior that has been done towards me.

I was doing a return (at the Encinitas, California location). It took me 30 min. to go through the return process. Not one person came to assist the cashier. The supervisor/manager came and never called for backup. There were 8 people in line to return. One man asked to talk to a manager and the cashier had a very rude tone and did not call for help. He asked for someone to come and help with Returns; she just ignored him and continued to walk away and never made eye contact. I can't believe that this was happening with so many employees, that not one person was available to come and assist with Returns? That store needs to be more organized and better in assisting customers. I've never had issues at any other Walmart. This one, in particular, has terrible customer service. Someone with better management skills needs to be in charge or know how to handle situations. I wasn't the only one who complained that day. No apologies were ever made to any of the customers waiting; it was ridiculous.

I was shopping at Walmart on Transit Road in Williamsville at approx 8:30 pm. I work late hours so that is the only time I can shop at Walmart. No person at accessories. I called twice, no person came. Two registers open and long line at self checkout. I will never shop at that location again. Very poorly staffed.

I purchased a membership from the Picture Me Portrait Studio in Walmart. I went to get the pictures taken & everything was fine until I picked up my portraits & they were everything but right. I tried talking with the representative that was there but the previous person that had taken the photos was no longer an employee. I also had another order to pick up too but by the time I arrived there, the Picture Me Portrait Studio was no longer in business. I tried emailing & there was no response & the website is no longer available. I was not the only victim of this madness either!

"More work, little pay": that is the motto for the store I work in. I'm sick of doing everybody else's crap and putting mine on the back burner trying to get ten jobs done with less people. It does not make any sense to me. Every manager above me wants to be an office manager and work from the desk and not the floor. Family-oriented, my foot. I bet Sam is turning over 360 degrees every hour at the way they are running this company.

My mother who is almost 70 years old is one of the few door greeters left at Wal-Mart since their purge last year. Most of the other greeters quit, got fired or moved to another position. Since my mother has refused to quit or voluntary move to another position in the store, the manager has resorted to making trumped up stories and writing my mother up so they can fire her. The latest story is that she "chased a customer down in the parking lot to see their receipt." This is BOGUS! My mother stands almost 30 feet from the doors, almost in the checkouts. She waves and answers questions for customers.

I don't know what upsets me more, that they are kept in 1-inch water when they could be given more, or that some stores practically hide them, decreasing their chance of being purchased - sickening.

I received notification that my Walmart account was "pending" closure due to a returned payment. I contacted my bank regarding the bill pay payment in question and after some investigation by the bank's accounting department, it was discovered that due to a computer malfunction, account numbers were transposed and the item returned was due entirely to bank error. I, as the consumer, was not at fault. On no less than two occasions, the bank submitted to Walmart proof of the bank error. I also contacted Walmart customer service on no less than three occasions to advise them of the proof and to confirm Walmart's receipt of the bank paperwork. The bank error documentation was received by Walmart and yet they continued to close my account (an account that was in otherwise good standing), still clinging to the same reason: returned item. I was assured by customer service upon receipt of the proof of bank error and not human error my account would be re-established in good standing. This has not occurred.

I purchased an Ozark Trail 12 person 3-room cabin tent, model #WT121616-1. I paid $249.97 plus tax for it. I took my kids camping. I went to set up the tent and there was a broken piece - POONG HAN HK15-164. My whole weekend was ruined. We ended up sleeping in the car. It was a nightmare. When I got the tent, it was the last one on the shelf. It is very heavy. Do I ship it back?

I made a purchase online for a friend in another state because he needed some help. If you look at my purchase history, you will see how much I have purchased from them, A LOT. Anyway, for some reason they cancelled my order. Yes, they did, but they had already taken my money from my card, cancelled, then went and took my money again. Yes twice... I ordered on May 17th. This is now June 8th and the product never shipped. They took my money, blamed my card financial people and that they did it. Well, their records show Walmart took my $$ twice. And they want me to wait to refund my $$.

Yesterday, while shopping at my local Walmart, I was with my 14-year-old brother and two-yr-old niece. We were buying groceries and summer clothes. While checking out, I realized I left my wallet in the car. I took my items and had my brother run out to the car. While waiting for him to return, I was standing by the doors right in front of the alarms watching him as he is a kid. Two men approached me, took my cart with my 2-yr-old in. I proceeded by pulling my daughter out of the cart. As my brother returned, I told him to take the baby and go to the car. They then detained me and would not let me speak. Both men were screaming in my face and pulling at me. I decided to leave the room because I felt very threatened and I did not do anything wrong. These men should be fired for taking my daughter and verbally and physically abusing me. A cop later came to my home and Walmart is pressing charges for theft but I never stole anything or had anything concealed. I am Absolutely disgusted by this behavior and what this has done to my family.

I purchased a CD, which didn't work from Walmart/Brooks City Base on SE Military Dr. in San Antonio. I attempted to return it with receipt in hand and wrapper around case. The rep told me I would need to exchange it for the same CD. After standing in line in customer service, I went to the Electronics dept. Guess what, they didn't have it. They had one in stock that I already had and another one which was seven less than the one I previously purchased. I was told by the cashier to take this one, but he couldn't play it because he had three customers waiting in the aisles and he was the only one and I would have to wait.

With all the money Walmart makes, you would think they could provide air conditioning at their store located at 15th Avenue and Bethany Home in Phoenix, AZ. I usually shop after midnight to avoid the crowds, but the store is unbearably hot especially in the summer. I am dripping wet by the time I finish shopping. I do not know how the employees can work putting up stock in that heat. I have asked several employees if they are hot because I thought it might just be me, but they confirmed that it was really hot to them also. Tight wads!

It took 35 minutes to check out. The manager was right there with only two checkers (one on express, the second with over 20 items). No scanners were working. Prior to this, the store was very unruly. One in four spoke English. Boxes were up and down the aisles. Palettes loaded all down the meat aisle. I could not get over the double loaded palette. The checkout lines were also backup and double backup. Customers standing in line began to walk out, leaving items where they were standing for 20 minutes. Customers coming to checkout saw the lines (two). They let their full cart of groceries go and just walked out. Finally, after my outburst of "What's wrong with these people?", the manager unfolded his arms and got on a cash register!

I was shopping in Walmart and realized that I needed a cart because my items got too heavy to carry so I looked for a cart. I found one that had an empty coke bottle in it. I took out the bottle and placed it on the shelf because it was not mine, put my items in the cart and continued shopping. I proceeded to the checkout, paid and was heading for the parking lot. I was approached by 3 men asking me to come with them. I asked, "What for?" They said that it was because of my "theft". I said, "What are you talking about?" They said, "Do you really want to see the video of you stealing a coke that you drank and put back on the shelf?" I said, "Yes, show me the footage of my 'theft'."

I bought a Gateway netbook back on 4/24/13. I had it for 30 days when one day the screen said the disk driver was bad, and wouldn't come back on. So I printed the receipt because it was a Walmart.com refurbished netbook. They refunded me. I went to the electronics department and picked out a Windows 8. I went home. Four hours later I returned. It didn't care for Windows 8, so I bought another refurbished netbook online because it had great reviews. I received it on 5/10/13, when the laptop came back in stock. The 2nd netbook wouldn't hold a battery charge, so I printed the receipt and went back to Walmart...

I am upset that Wal-Mart in Leicester, MA and the area Wal-Marts do not have any sweatshirts or sweat pants. We live in new England and use these all year, not just in the fall and winter. I had to go to the Salvation Army to get sweatpants for my husband. That is sad. You are losing business by not researching your market area. And, as a 61-year-old woman, I cannot even find jeans that go to the waist and not the belly button. Thanks for listening. I hope you get this message.

Charged for 2 Miralax ($18/bottle of laxative) when I only got one. Well, mistakes happen. I took the receipt back and the store refunded money for the second bottle, which I never got. The store did what they should have done with one big exception - it should not have happened in the first place. So three visits later in the same week, I started watching my receipts and again it happened. My Walmart store has become a mess full of discounted merchandise everywhere. When you take it to checkout, the price does not match.

I was walking to leave Walmart and there was a small amount of water on the floor and there was no caution sign up. I stepped in that water and almost did the splits. I called the store and talked to someone in management and they didn't even ask if I was okay. Well, I am not okay. I can hardly walk today. I don't know what to do because the local store was no help at all.

I was interviewed twice without them knowing my age was 74. Once accepted, they presented me with a form requiring my date of birth. The interviewer was very surprised by my age since I look to be in my mid-sixties. However, already committed, they went forward with the drug testing, etc. Although hired to be a cashier, my training period largely consisted of cleaning up the stock on the shelves instead of learning my new cashier position on the computer program provided for that.

In the Vanwert, Ohio Walmart, I was returning a coffee maker which didn't have half of the stuff in the box. They told me I couldn't return the coffee maker because it didn't have all the stuff in it, so I told her that's the way I bought it. I asked to talk to a manager. This person said she is a manager but in fact she is the CSM manager. The people at service desk were rude and told me 3 different people were managers but they all were CSM managers, not store managers. When I finally did talk to the store manager, he let me return the item, but I wasted over an hour because someone told me wrong.

Criminals, sociopaths and mentally unstable, come one, come all to your local Walmart. Where you can grab yourself a firearm off the wall display, ammunition from the case behind the counter and walk right out the door because no one there is attending these items, and none of them are locked up (at least at the Walmart by my home). I'm too afraid to even mention where I live. I cannot believe how careless one corporation can be. That is despicable and their management should be ashamed of themselves.

On May 19, 2013, I tried to make valid a 3-year replacement warranty for an automobile battery that I bought at the Walmart store located in Baldwin Park. The customer service associate checked the date when I bought it first on 06/24/10 and everything looks fine, but their computer system denied the warranty because the warranty has expired. Then the supervisor sent me to the Walmart store located in City of Industry to double check the battery and be sure that it does not hold the power before they can replace it. The supervisor in that branch sent me back to Baldwin Park to talk to the store manager; and she told me to wait one day to give me a solution. She called me back on 05/20/2013 just to tell me to wait another day more. Today, I have not received any other call from them. My point is the warranty is still effective until 06/24/2013.

I witnessed a serious case of child abuse in the Madison, MS Walmart last night, 5/20/2013. I have seen abuse in Ridgeland also. The "associates" and manager said that it's Walmart's "policy" not to confront, report or intervene for the child's safety. I called the Madison police, gave a description of the child and as much of the mother as I could see. They arrived quickly and took my statement. They began to look for the mother. I have no idea if they found her. The incident involved a woman screaming at her daughter, age 8 or 9. The mother grabbed several belts off the rack and proceeded to hit the child all over her small body, including her head and face. I am asking that Three On Your Side please expose Walmart about their policy refusing to protect the children which are obviously being abused. We can make a change to protect these children with your help.

Went to pick up prescriptions today at Walmart in Big Rapids. It was raining out. Rugs all in crumpled messes and floor soaking wet. I slid and fell. Hard. Hand, arm, toe, heel, shoulder, neck, ribs and what was my good knee are all painful. Feel like I was in a train wreck. I'm off to a doctor tomorrow. Of course, after I fell the manager had them fix the rugs, adhere them to the floor, wipe up the puddles and then put a wet floor sign down. Too late for me. Popping Motrin like PEZ.

I started working for the Camby Walmart on Jan. 29th, 2013 as a part-time temporary cake decorator. I worked evenings in the bakery answering phones and writing on cakes. I would also do the bread breakout for the next day and the donut breakout. I would also clean all the tables, do the dishes and scrub the floor and takeout all the trash. I worked at a Dollar Store at the same time but in the morning; so my days were an easy 12 hours long. I also walked to the Dollar Store and to Walmart. I was committed. I worked very hard for Walmart. I was always on time and did the best I could every day.

Once again I bought a prepaid phone from Walmart. As I checked out, the clerk offered the protection plan for the phone in case anything happens to it. I had never bought one before and, like many people, I thought it would include loss or theft because many carriers do. After my wife lost it a month later, we remembered the plan.

My elderly cat developed pancreatitis & could no longer eat Fancy Feast so I gathered up all the remaining cans, put them in Walmart bags, & scoured the trash for the latest receipt which showed the purchase of 36 cans, although there were more than 36 cans in the bag. The so-called customer service rep decided that because the receipt only had a sale for 12 cans of the Salmon pate, the additional two cans must have been mistakenly given to me by the register clerk! She took them & refused to give them back. I actually thought I was in the twilight zone. You don't want to refund what I don't have a receipt for, fine, but give them back to me. It was the most bizarre experience I'd ever had at Walmart. The customer service manager was just as useless except for the fact that he gave me the corporate number to complain to, which I did. I took the rest of my cans & left before that crazy woman could come up with some other wacky reason to steal more cat food!

It seems that no matter what Walmart store you shop in these days, all suffer from the same issues. Poorly stocked shelves and general messiness within the store, and inside and outside as well. Also, carriages are not kept in good condition and the lack of maintenance of vehicles for handicapped people who have problems walking any distance. Is it because Walmart has become so large personnel cannot keep up with the demand or is it because people at the top demand such large salaries? The problem now is that Walmart has a monopoly on many of the consumer goods/demand and there is no competition. Maybe someone should start giving Walmart some competition and then maybe store conditions would improve.

I went to your Walmart location in Morgantown to buy a juicer. First, the person helping us recommended a food processor instead of a juicer. The next day, I took it back. I stood at customer service with five other people with no one to be found. I went around to four different cashiers that were talking among themselves and acted as though I was bothering them. After standing there for at least 15 minutes, someone came over to help after much frustration. I paid approx $60 for the item. I used a credit card for a certain personal reason. I asked if it will be put right back on my credit card and the person stated it would be put back on my credit card within 24 hours. I asked for a reason. The person's name is Debbie ** and the person we spoke to is Daniel.

I ordered the Sonora Swing Set online with the ship to store option. The set shipped in two boxes. Box 2 of 2 came in first. I called the store to make sure it was there and was told that the box was damaged. My dad had to go to the store to "pick up the item" before it could be returned according to the online call center. The store had told me that they had ordered a replacement but that wasn't the case. The customer service rep at the call center said they cannot do that without a customer "rejecting" the item and requesting the replacement. I was on hold for about 30 minutes while the online service called the store. Eventually, a replacement box was ordered and was shipped for free, but not expedited, to our home. We were told it would be mandatory for us to sign for the item to ensure it wasn't damaged. Well, my husband came home from work 2 days later and found a box leaning up against the garage door.

On May 7th, I wanted to purchase Pilgrim’s 2 pack of whole chickens at Mt. Pleasant WM store #0131 at competitor’s ad price. Comp ad was on whole chickens and did not specify how packaged. Label on pkg already showed total weight for 2 chickens and price for both on one label. And they would not honor comp ad for 3/$0.99 on Fuji apples. I left store without these items. I called local Wal-Mart manager. She pretty much told me the same thing. I then called Arkansas Wal-Mart to make a complaint. Lisa from Mt. Pleasant WM called me back later and told me I should have been sold items the first day I was in the store. Lisa told me to come in anytime and I could purchase items at competitor’s ads. I told Lisa I would be in store the next day.

I prepaid for two photo calendars and was notified via text that they were ready. So I drove the 16 miles to Walmart and was told that not only were they not ready, no one had been working in photo and "I have no idea" when they might be ready or when anyone might be working again, if ever. Yet my credit card has been charged for these photos.

I've had similar experience with Wal-Mart's online payment system. I first encountered this with a Discover card so I then tried PayPal - either billing my credit card or bank account. For months it worked when buying a Straight Talk 30-day card (pin number is just emailed to you). Now all of a sudden it no longer works, so I decided to try a Visa. Same error and same response from customer service that I must be doing something wrong, where their security system catches some mismatch of data despite multiple tries, multiple rechecking of address and credit card number, and not to mention years of no problems buying from sites such as Amazon, eBay and Newegg. Horrible online experience.

I shop every week at the Walmart in Oxford, OH. There is never more than 4 lanes open (this includes the self-checkout lanes). The cashiers are always walking around talking while people wait in line 30 minutes to check out. The other problem is that one of the cart pushers, a guy by the name of Mike, likes to walk up behind you while you're unloading your cart in the parking lot, sit there and look at you waiting for the cart. If he thinks you're done with it, he snatches it away from you. If you're holding it or getting something out of it, you'd better watch out or you'll lose an arm or something. The cart pushers should gather the carts that people are not using, instead of hovering over customers and invading their personal space because they're in a hurry to get done.

I took my 3-year old into the Wal-Mart branch of Picture Me Studios on March 29, 2013. I was told I could pick up her pictures on April 11. The woman knew the studio was going out of business and told me the pictures would be sent to the store and I would be able to pick them up from there. When I arrived at the store, none of the pictures was mine but they told me to come back in a week and see if they came in. I went back and found out the company sent the local store a different studio pictures and that my pictures went to a different store and that they would be shipped to my house. Now, on May 7, I still don't have any pictures. I bought a 20x20, a dog tag for my fiancé and a picture package. The 20x20 alone costs $299.99. Now, I have no way to contact the company and the store won't reimburse me!

A detective came to my home shortly after I returned from having an outpatient procedure at the doctor's office. The detective accused me of shoplifting at Walmart and asked me to come down to the police station because he had me on camera. A close friend drove me to the police department, and they never showed me a video because the detective said he could not get the video to play on his laptop nor on the chief of police's laptop. I was read my Miranda Rights. So the detective said it wasn't me, and he was going to call Walmart and tell them it was not me. He said Walmart would probably call me and apologize. I have not heard from Walmart but several of my neighbors heard the accusation when the detective was in my front yard. And now I have to deal with the humiliation of this incident.

I worked for Wal-Mart as a full and part-time associate for over 15 years, and I could write a volume on the mistreatment I observed, as well as my own personal experience. I always thought that the company would see that poor treatment of associates affected morale, retention, and customer service, but I was sadly mistaken. Productivity is first and foremost at Wal-Mart, and if you do find a manager at any level who can lead and motivate, it's just pure dumb luck. I served in the military for over 20 years, and poor leadership and management are the rule and not the exception. Micro-managers and micro-management are the order of the day. Wal-Mart pushes its managers at all levels to get impossible tasks done with as few people as possible in the shortest amount of time, and leadership and fair treatment be damned.

Nobody should support Wal-Mart having live animals in the store. A couple weeks ago, I found a dead betta on the shelf and decided I'd at least take it off the shelf and put it in the sink area. Today, I went back to the same Wal-Mart and the same exact betta was in the same exact place that I left it. Really? In addition, they were freshly stocked with new bettas stacked in containers on top of each other, which will eventually be deprived of oxygen. I tried to see what kind of fish were in the back behind the front row, but there were so many in the front row you couldn't even see the well-being of the other fish without taking every fish off the shelf. I'd highly suggest anyone to find somewhere else to purchase fish from.

I have worked for Wal-Mart for 3 years and have never been treated so badly as I have since a new assistant manager came to my store in September 2012. Since she showed up, people have been getting written up for frivolous reasons. One walked out because she was written up for leaving a case of cereal on the floor in the back room until she could get a cart to put it on, but this new assistant coached her saying that her leaving it there could have caused a rodent issue. There was an opening for a backroom ZMS coming up and she had that position in her current interests on the wire but was coached the same day as that position became available.

I left Walmart in Sedalia, Missouri in total disgust yesterday. I went there to buy some treats for my dog and after reading made in China on about ten different ones including Hartz Mountain, I went to complain at the service desk. A member of management replied that they were well aware of the issue and hear complaints every day. Unless you live under a rock, it is common knowledge that some of our pets became ill and even died from tainted pet food made in China a while back.

I ordered a day bed. I sent an email to Wal-Mart because it says ship-free. I wanted it sent to the house. Someone cancelled the order and started a new order. I needed the day bed ASAP for husband who had two strokes. We have two-storey house and wanted it for the main floor. The new order would be another week. I called Wal-Mart and the recorder said to go to website and press cancel. I did. I got an email the next day and said order was shipped. I can't get back $104.99 until order reaches Vermillion, SD. I cancelled the order before it was shipped. I got one from furniture store faster. When do I get my money back? I only get runaround.

I purchased the 46" class LCD 1080p 60Hz HDTV on 2/24/13 for $450 after taxes. I loved the TV until I had a power surge that caused the screen to go black. The sound and everything else worked other than the screen so when I contacted the product care plan company to submit a claim, it took them a week to send someone out to collect the TV. It took them another week to notify me that they were not willing to fix or replace the TV. However, they would be willing to refund me the money. They have the absolute worst customer service I have ever had the displeasure of working with and when I asked to cancel the insurance policy because I wanted a refund as they did not cover what they were supposed to, I was told I had to submit a written request in the mail. The refund also takes upwards of another week once it is submitted to arrive so here I am, almost a month later, still with no TV.

I have been purchasing my contact lenses from Walmart for a few years now. When I needed them and they didn't have any in stock, I needed to get them elsewhere and when I needed my information with regards to prescription and measurements, they wouldn't give it to me. I became quite angry and said, "So that's how it's going to be?" And he said, "Oh yea, that's how it's going to be!" I will never go back to Walmart again and my eye doctor said it wasn't the first time they have heard about this and recommended others for my contacts.

I purchased an iPad Mini for my 9-year-old son in February. I normally don't get the warranties for items, but with it being for him, I decided to get it. April 1st (yes, April Fool's Day) I went in his room and saw the iPad with a cracked screen (actually thought it was something that he downloaded as a prank until I picked it up). I looked over the Walmart Care Plan and called them. They received the iPad on April 8th and I was expecting to have it back in 3-5 days as it says in the booklet. Three days went by, 5 days went by, more than a week went by and still no iPad, no phone call, no email. I called and they told me that the screen is on backorder until April 22nd. April 22nd came and went and still not a word.

I've bought an iPad mini 16g on Walmart.com yesterday. But I got an email that said that my order has been canceled. It's the first time I bought stuff on Walmart.com. Why didn't they tell me I couldn't buy it yesterday while I was buying it?

Very cruel and fishes are having a painful death. The fish tanks are so overcrowded - it's awful. Nobody bothers to clean the dead fish and this causes disease and more deaths. I believe Walmart should never have fish for sale if nobody even bothers to care for the fish or has a clue about fish.

We bought some Sam’s Water at Wal-mart in Gulf Shores, AL. We drank about six to eight bottles of water. When we decided to go sightseeing, we all got a bottle of water. We stopped and got us, my two sisters, and myself some lunch. We didn’t get a drink because we had our waters. We were riding around and eating our burgers, when my sister, Janie, grabbed her bottle and spit what was in her mouth back in the bottle. She was gagging and shaking. I asked her what she was doing and she said there’s something in her water. It was in her mouth and it was slimy. She spit it back in the bottle. I don’t know what it was, but it looked like a small jellyfish without the tentacles and it had green stuff inside it. It was fuzzy and slimy on the outside and about the size of a quarter; and you could see through it. Janie said it looked like contact lens, but it was bigger than a contact lens. Janie was looking at it and it looked like it was swimming from the top of the water to the bottom.

My mother is 66 years old and is a door greeter at Sam's Club store 6212 in Orlando, Florida (Sam's Club and Walmart are the same company). I am writing this on her behalf since she doesn't know how to use a computer. She has worked there for over 10 years. Recently, a manager told her to go do some heavy lifting in another department. She's not in the best of physical health and politely told this to the manager in her classic "sweet old lady" way.

Walmart Irvin Cobb Dr., Paducah, KY 42003 - My daughter was shopping and a strange man named James was following my daughter around the store which made her uncomfortable. My daughter checked out and was leaving when another employee and James was yelling at her to stop, went through her items, checked her receipt to find out that she paid for all her items. They were rude and made her feel like a criminal and treated her like she stole something which she hadn't. My daughter said she never felt like that in her entire life! Our entire family will never step another foot in this store again!

We bought a set of folding tables with stand for my mother-in-law. And then when she opened it, the two long support boards were missing when it came time to construct her new stand to hold her tables. We paid full price of $60 plus taxes, yet it was a bad product, which failed to meet the product quality we have come to expect from our neighborhood store. We are extremely angry and want everyone to know that we feel violated by this store, and that Wal-Mart Canada has lost our trust completely.

I pre-ordered a video game last week that was supposed to arrive tomorrow - its release day. Walmart's website said its delivery dates were all 4/16/13 (the game's release day) on all its shipping options. Cheapest through most expensive, all said 4/16. So I picked the cheapest thinking it would be delivered on time since that's what it says.

In December 2012, I went to Wal-Mart in Bayonne, NJ to get a prepaid visa card. I purchased it and put in $300. No sign, warning or anything similar said that I needed a Social Security Number, which I don't have, given I am not a resident or a citizen. And the reason why I was there is because I am a crewmember on a cruise line. After a couple of attempts, they blocked the card and said I should receive a check. This indeed happened and part of the document said something like: "You can cash it in your local Wal-Mart store."

I ordered prints online. Whoever was processing my prints played a practical joke on me and edited some of my photographs making them completely trashy (I'm not talking about simply poor quality of prints - they actually added something to the pictures that wasn't there!). I feel like my privacy was violated and I have been mocked by Walmart Photo team. I won't be ever using Walmart photo services again. This is not the way to treat a repeating paying customer. I'm sure they have a way to track who was printing my order.

On 7 April 2013, I ordered 3 cameras from Walmart.com. On 10 April 2013, I received an email with tracking number stating that the order had shipped via FedEx and should arrive by Friday, 12 April 2013. On Thursday, 11 April 2013, after being told the items had shipped and were on the way, I received an email from Walmart stating that unfortunately they were unable to ship the entire order and they sent me a $10 gift card for my troubles. Every one of my friends and family who ordered this item were told the same thing. How can a company offer a product, tell the customers that it had shipped and then say, "Oops, sorry, we couldn't ship the whole order"?

I had bought a scooter from Walmart that when I plugged it in and charged it for the right amount of time, it did not work! I went to Walmart upset to get my money back. They told me because I got the 2-year plan, they will not give me my money back. I tried to explain that the plan is for when you actually used the scooter. It was broken right from the store. They said no. When they went back and looked for another scooter, they had one (not the same color) but I took it anyways. The lady then told me that they have had the same line of product come back not working. So basically, she is telling me it's crap.

On Monday, April 8, 2013, I ordered a phone card for my Straight Talk phone on walmart.com. They had no problems taking my payment that went right through, and they sent me a confirmation email a short time later saying I would receive my phone card PIN by email within hours. That was 48 hours ago, and I still have not received my item. I sent complaint emails to them and did not even get a reply back until the next day; and they still have no answers. I called a customer service number. They said they will try to resend the email within 24 hours which is unacceptable considering their first email 48 hours ago stated my new PIN would be emailed to me within hours.

I witnessed a store manager being very out of order with the manager of Smart Styles Hair Salon. I was in the store at the time when the stylist and several clients came running out of the salon yelling. I looked down on the floor and saw a large field rat running into the salon. The young lady told the man at the door that they needed to do something because, "I can't do this with these rats." She called her store manager on the phone and told her she was not going back into the shop. When she got off the phone, a young black guy who appeared to be a manager was speaking with her. She stated, "I am not going in there to ... y'all get the rat."

I bought a can of Great Value green beans and fixed them that evening. Halfway through dinner my daughter found a large maggot in her green beans, we got sick immediately. I took pics and still have it. My 7 year old will not eat green beans now, and is afraid to eat anything.

I recently tried purchasing a MetroPCS calling card via Walmart.com. I tried using my PayPal account first. I received confirmation that the order had been placed. Then within minutes, I received another email that the order had been cancelled. This happened 2 more times with 2 different payment methods. I even had my mother who lives in a different state w/ totally separate billing info than me to try and she encountered the same exact thing. I contacted Walmart Customer Support and they have given me the following (generic) answer, "Thank you for contacting Walmart.com regarding why your payments are not accepted. We understand your concern and we want to help you clarify these information. We are very sorry your order was canceled. Unfortunately, the payment information included in this order did not pass some or all of our security checks during processing. These checks are intended to ensure the safety and security of your financial information and prevent unauthorized charges."

This is for Wal-Mart at Rosemead, California. Absolutely horrendous customer phone service. I got redirected to the auto department 10 times at different hours, and nobody is there to pick the phone. I am calling to ask if Walmart has engine oil for my car. On many occasions, I went to the store and was disappointed. So, I figure it would be better to call ahead instead of driving there.

I have worked for Walmart Logistics for almost 15 yrs. now. I have seen several changes over the years but never near as bad as these past 3 or 4 years. This past year, I have seen people fired for rubbing a rack with a fork lift. They didn't damage it, barely took paint off it and get put on a step for this. Steps are their way to get you closer to being fired. They tell you to turn in cuts and wounds but, in turn, they give you coaches for doing what they want. They run gas generators while we work, causing us to breathe toxic gas fumes and when you tell them about it, they offer you a dust mask. I mean really, a dust mask, like that is designed to prevent fumes from being breathed in!

I bought a furniture item. Very heavy, delivered very damaged beyond use... customer service non-existent (surprising for such a worldly conglomerate boasting such astronomical sales). Maybe little fish like me is how they got there and still are getting there. I am disabled that’s why I order online and I have no means to return damaged goods. This is a disgrace to the honest and trustworthy online retailers... Lesson learned: stick with the little guy and stay away from big retailers. The small operators need our dollars; the big guys don't care.

I bought the Equate replacement heads for my Sonic toothbrush. Package said that they were compatible with the Sonic series I have. Very untrue. The brush heads don't move and it creates a very loud sound.

I had to wait 20 minutes in line to return a product that was defective 2 times that I purchased. I didn't have my receipt. I always thought that Walmart had a really good return policy. I thought wrong. I never keep my receipts in a good place to find if something is defective or broken, my fault for that. They put my license number in the computer and have seen I returned something 4 times with no receipt. So they didn't want to return my defective item. No one ever told me from customer service about this policy. I could have been more careful about my receipts.

I bought an Acer Aspire One netbook from Walmart in Thomasville, NC. After 7 months, it broke. I sent it back to Acer. They kept it for 2 weeks and said it was fixed. Guess what? It was not. I called Walmart. I am angry because I am out $391.00. They told me to send it back to Acer. If they are selling these crappy Acer netbooks, they should give me my money back. This is my first and worst computer. There is no justice in this world. "Walmart cares." Ha, that's a big laugh. Yeah, Walmart cares... about how much money they make. That's about all they care for.

I got in line after shopping approximately 55 minutes. Ice cream and cold items are in the back of the store; perishables and bruisable fresh foods in the front. I started in the back and worked forward so as not to put heavy things on top of the fresh foods. Today I waited for 23 minutes to get checked out after having a very hard time finding all the products I usually buy. Pantyhose rack was nearly empty. No Old Orchard Orange Juice. No 7-Up 10 calorie products. No Breyers Vanilla Bean ice cream. It took me an hour and 35 minutes to shop after loading in the car. Only three checkout lines were open on the 1st of the month when many people shop, who get paid the first of the month.

On 11/28/2011, I purchased an iPod iTouch complete with the Walmart "2-year warranty". Due to the fact that I have children, I "wisely" purchased the warranty, anticipating a possible accident. Yesterday, 3/3/2013, my daughter fell down the stairs thus cracking the iTouch screen. I called the Walmart "Product Care Plan" number only to initially be told that I purchased a warranty for exercise equipment.

I was very embarrassed and humiliated by a Wal-Mart Customer Service representative, **. On March 31, 2013, I visited my local Wal-Mart at 2110 W Walnut Street in Rogers Arkansas. About a week earlier, I had purchased six Mainstay hanging plant baskets. After arriving home and placing my plants in the hanging baskets, I noticed that three of the pots had no hangers. I called my local store and spoke with whom I believed to be the MOD. After explaining that I had already placed the baskets into use, I was told I could get three hangers for the baskets on my next visit. Today was that visit.

I purchased an Equate brand Tussin CF for cough and cold and within 8 hours, I broke out in welts all over my body. I discounted use and called the number on the package. They told me to stop using it and said that they would send me a mailer to return the product to them. This was in January 2013. I received a letter stating to call them again for some questions. I did and was told again that I would be getting a mailer to send them the product for testing. It's now the last day of March 2013, and I have not received the mailer or refund. That is 11 weeks. I do not trust Equate now and never will buy anything they make. I was on Benadryl for 8 days due the reaction I had with Equate Tussin CF.

I had purchased two products (one was chicken, the other beef) while shopping in the store. I was paying when the cashier pointed out to me that she was going to separate the chicken from beef in 2 bags because she didn't want to contaminate the meats leaking over. That's when I had noticed that the chicken juice was spilling out into the beef package and a few other items that were left behind. Well I didn't really pay too much attention to it. I got home and cooked beef and chicken. The next day, all my kids and even I as well had gotten very sick. I took them to the doctor. They determined it was bacteria. They have been so sick and it's very painful. I'm now realizing that what happened at Walmart is the reason. I have a doctor as proof. I'm very shocked and disappointed. The chicken's price was reduced even though it was very unhealthy. Also, the date was past due.

On March 30, 2013, I purchased a vacuum. The next morning, I opened the box and was starting to attach the handle when I noticed some dirt on the vacuum. I opened the dirt cup and found dirt covering the inside of the cup. When I checked the filter, it was caked with dirt. I returned the vacuum to Wal-Mart and was told this was a common practice. If an item is returned that still works, it is put back on the shelf regardless of condition. I do not appreciate paying for a brand new item and receiving a used one. I have been having my doubts about Wal-Mart lately due to other issues I have encountered, but this has finally helped me make up my mind. I will not return to your store. This was the final straw.

It is Easter Saturday and there are only two cashiers with lots of customers wanting to check out. I'm very disappointed with the employees not wanting to open cashier lanes. Several employees took money from lanes but didn't want to open lanes. Never have I witnessed Wal-Mart employees being so careless. Very sad.

Now I know why Wal-Mart is going down. Last night at 11:00 pm, Friday, March 29, 2013, over 100 customers were in line with only two cashiers open. I noticed at least 10 left shopping carts and walked out. Manager or supervisor was nowhere to be found. I wish I had my smartphone with me to attach a photo. I will think twice to go there.

La Marque Wal-mart has the rudest, laziest, and slowest CSMs. They treat the cashiers like crap. The customers see this too. It’s a damn shame when I had to stand there for 15 minutes waiting for this CSM to do everything else and kept yelling at my cashier to wait a minute. The cashier was clearly upset and frustrated, and so were the 15 people behind me.

I wanted to buy a series of books and the store was sold out of a couple of the volumes so I went online to purchase the other copies that I cannot get in the store. Upon researching Walmart.com, I not only found the books. I found that they are selling them significantly cheaper online. I then started randomly checking all the books I have purchased from Walmart over the course of the last year and found that every single title is significantly cheaper online than the prices they charge you in the stores. I decided to purchase all of the books online instead from now on where I can save by doing so and returning the books that I purchased in store over the last couple of weeks that I had not yet read and purchase all books online from now on, online instead.

Equate says "Compare to Clean & Clear Continuous Control Acne Cleanser" so I did, a bad decision! The price was the first eye catcher. Buying the Equate brand was going to save me almost $5! When I went to try their product, that's when I started to get frustrated! The cream isn't cream. I had to remove the cap altogether and put all my weight on the bottle to get the "cream" to come out! After about 5 min. of messing with the bottle, I was finally able to wash my face. The product at that point seemed to be the same as the name brand until I had an itch on my face and noticed that there was a white film that came off!

Store (1500) Watertown, South Dakota - I used to love working for Wal-Mart since I first started which was two years ago. I always had projects to do. Associates were always friendly. Managers were helpful and willing to listen and fix things if there was an issue. But in the past year after our main manager left and our 2nd assistant manager left under him, it was like everything and everyone inverted from happy to the complete opposite. None of the managers listen or try to fix issues. The main manager acts like he's obviously better than everyone, the way he walks and the way he talks. And he says that everyone is an equal when clearly we're not.

I have many complaints with the newer Wal-Mart (2225) that was built in North Smithfield, RI. The hiring process was easy but when it came to orientation, that's when things went wrong. The next day, we had to do our CBL's. I was hired as a cashier. There was a lady behind me who was doing what I'm doing. They have you do 20 of these. The lady told me she talked to one of the cashiers and they told her that the computer training is not even how they work the register so why are we wasting our time learning this stuff if this isn't even how they run the registers? Complete **.

I sent my Samsung Galaxy Tab in for repairs on March 6th for a cracked screen. The website states that most repairs are completed and ready to ship within 5 business days. If your product requires additional parts, they would notify the customer of the delay. Today is March 20th and I still have not received an email or phone call. Customer service said they don't know why the website says 5 days when it takes diagnostics 5 days to access the damage for a cracked screen on a tablet that still worked. Come on, I've seen people replace cracked screens on YouTube in 20 minutes. I had to pay $12.49 to have this item shipped, $28 for the insurance and now I have to wait 20 odd days for a minor repair. Needless to say, I will not purchase electronics from Walmart anymore. Disgusted customer.

I went on the day they said to pick up my film. I waited 35 minutes and was told they were busy and come back again. So I waited 2 days to come back again. I received double prints (I didn't ask for, but I paid for) of my pictures plus someone else's pictures. I will tell everyone I know of my experience and will never again have anything to do with their photo department! Thanks.

We have bought chicken from the Walmart store in Plano, Texas numerous times. Each time swearing we will never chance it again. Every time we buy chicken, it goes bad before the expiration date. One day my husband came home from the store and as he handed me the bag that had the chicken in it, I started gagging. He opened the bag and also started getting sick. In just the 10-minute trip getting home, the chicken went bad. There have been several times I have gone to cook dinner and the chicken has only been sitting in the fridge for a day or two, expiration date is several days out and we end up calling Walmart to take it back.

On 3/13/13, I purchased a plush robe and an area rug for my son who gave me $40 while he was speaking to someone he knew. I gave the cashier the two twenties and two cents since it came up to $30.02. When Amy, the cashier, gave me back the change of three dollars, I pointed out to her that I gave her forty dollars and two cents and she denied it. She eventually got an employee who came over and put the drawer on a scale and said it was correct. I asked to see, and manager Amy came over and said she wanted to look at the camera. I stood waiting for about thirty minutes and Amy, the manager, sent another employee to tell me that she saw her put money in the ten and twenty spot not checking exactly what was put in them.

Owings Mills Wal-Mart store #2290 is the worst place to shop. One of the managers called Tina has terrible attitude. I made a return but did not have a receipt. All I needed was to exchange it. The sales associate called to come and help us out. When she came, she did not even greet us. She looked us up and down and asked us what we want. We explained to her. She said she cannot exchange it since we do not have a receipt and walked away. I tried to say something but she was already gone. She was like I'm wasting her time and was not happy that she had to attend to me. How can such a person reach the level of a manager when her customer service is zero? I am not coming back to shop to Wal-Mart because of this manager called Tina.

I was in the Gibsonia, PA store and two clerks were standing talking in the cooler aisle. I walked past pushing my cart to grab some milk and Laura said to the other employee very loudly, "She almost ran me over with the cart," but the clerks were too busy chatting and ignoring that I was trying to get to the cooler. I turned and said, "Were you talking about me?" And Laura responded, "No, some other person tried to run me over with a cart and you did too." I said, "Well, maybe you better get another job if you feel you are threatened by people and carts." I think whatever her thoughts were, she should keep them to herself. I asked for a manager and was told they were not around and to go to customer service. I didn't ask; the clerk was busy and my son wanted to go. I work retail and customers are to be treated with respect no matter what the situation. So maybe Laura needs some training in customer service.

I and my wife went to Walmart on Hwy 49 Gulfport where we frequently shop (store#0969). I went to purchase a basketball goal and weight set in the sporting goods. I asked for help and was ignored. I asked for prices because none was posted on the items because I was trying to bargain by that. I asked a service rep that was unloading the items to assist with price check. The service rep got angry and felt disturbed and yelled down the isle, “I'm busy. You just gonna have to wait.” So I left all the items and went to the jewelry department where I spent an hour waiting on a trained car to help me apply for a credit card since my family shops here every week. And Mrs. ** tried her best to help, but she wasn't able to assist because she was not familiar with procedure. I really felt discriminated against because I'm a faithful customer. Run the camera and you will see that this is the truth and help us regarding this since this is our favorite store.

I traveled miles to your store in Pittsfield, MA to purchase well over 1000 dollars on fishing equipment for disabled children. The entire aisle was blocked off with pallets of product and I was unable to even see one ounce of fishing gear, much less reach over the pallets. I brought this to the asst. mgr. who seemed not to care, and was told that the aisles have been that way for over 3 weeks, and it wasn't her dept. With that type of attitude, I flat out refuse to shop at any Walmart stores nationwide. I have informed my company managers as well as associates to stop shopping at Walmart permanently.

After working at Walmart for nearly a decade, I was abruptly fired with bias. As a dept manager, I am required to set mods in the store. My co-manager and I had to organize items in the steel overhangs. Yet I was fired for violating a safety rule by being on the top steel shelving and my co-manager kept his position. Most of the upper management at the Farmington, MO Walmart lack the business ingenuity to run the store and lack the social skills to communicate effectively to the staff. Morale is especially low and rightfully so. For every one associate, there are at least 5 managers at any given time requesting 5 very different things. Associates are treated as if they do not matter and are not valued. Management will pile on more work than one person can possibly accomplish and then harass the employee for not completing the task.

For the last 20 yrs of my life, I have been an avid Walmartian. I buy everything at Walmart. So, it’s not a far stretch that when I decided to get a new T.V., I was going to Walmart to get it. I initially went to the Walmart closest to me (20 miles one way to Pontiac) where I picked out a T.V. to be told they had none in stock. Sad but not their fault so, I went home (20 miles back). The next day, I called the Ottawa Il Walmart. I spoke to a gentleman in electronics, gave him the specifics and the price and he told me they had 2 in stock, so I went to Ottawa (30 miles one-way) to find out. When I got there, they did in fact have two of the wrong model for $150.00 more (did I mention I told him the price?). Ok, so I called the Normal Il Walmart, out of stock. So I called the Bloomington Il Walmart - they had one left but would not hold it for me. So, I left Ottawa and went to Bloomington (55miles from Ottawa 25 from my home) where I finally bought my T.V. I brought it home and hooked it up to find a huge internal crack in the screen. I packaged it back up and took it to the nearest Walmart (Pontiac 20 miles where I went to first) to return the T.V.

I felt sick like throwing up after eating the Raisinets. The management was rude and I felt rushed to get off the phone. They then informed me they pulled the product off the shelf and offered me a $10 gift card, which I wasn't pleased with because I feel like that is unacceptable for Wal-Mart. I've tried to call two times to get my claim number. They put me on hold and never got back on the phone.

Hello, my name is Daryl **. My son worked for Walmart for about 3 years. He was fired last week for not giving someone $20.00 cash back when they used their debit card. I think that this is not a reason to fire someone for making one honest mistake by not giving someone cash back when using their debit card! For one thing, if I’m using my debit card and ask for cash back, I am going to make sure I get my cash back before I leave the store! This person waited for a few days and then called the store and filed a complaint! As far as I’m concerned, the person using the card should be the responsible one.

I have applied for a job at Wal-Mart multiple times! The manager does not answer the telephone. The folks who do answer the main desk phone show no class and barely speak English. What happened? Fifteen years ago, people looked at my resume and hired me on the spot.

Twice now, I have bought food from super Walmart in Phillipsburg, NJ at different times. The first time, it was fruit in a container; it had mold on it inside. The second time, it was Cabot sour cream. There was mold inside when I opened it. This store is losing customers fast; service is really bad.

I went to Walmart after work to purchase heaters. While there, I decided to purchase a pack of wine coolers. My 13-yr-old son was with me. I also had milk and cereal and two movies. I spent a total of 71 dollars in there. When I got to check out, I was asked for my son's ID. When I asked why, the cashier told me it was because I was purchasing alcoholic beverages. She never asked for my ID and I'm the consumer. She said it was to prevent third party buying of alcohol by minors. What kind of ID would my 13-yr-old son have and why would I buy my child alcohol? I notified the manager. After I got in my car because it was bothering me. It was insulting to me for her to insinuate that I was purchasing alcohol for my child. She said that she could not sell me the coolers because my son did not have an ID. When I talked to the manager in charge, I was told that she was doing her job.

The people who work there were saying some very bad-taste remarks about another employee’s wife. The employee later quit because of the harassment and of the manager’s lack of response. This is the Ave Q Walmart in Lubbock, Texas.

While shopping, the man that ran the floor cleaner was coming towards me. He had plenty of room to go around me but instead he headed toward me and I had to hurry and get in the other lane to avoid him hitting me. I went on around the corner and on down another aisle (almost opposite side of store). While looking at the videos, he came down the aisle and bumped my shopping cart. He never stopped to say, "Excuse me," or ever apologized for hitting my cart. This employee was rude and did not care if he hit the customer or not. I can only imagine what would have happened if I hadn't got out of the way the first time he was headed toward me .

I bought some Marketside Spring Mix Salad from Walmart in Hueytown. I consumed the salad that night. By the morning, I was using the bathroom every 20 minutes and nothing could calm my stomach from cramping. I'm sure it was the salad. I will never buy bagged salad from Walmart ever again.

I live within a mile from the Taylor’s Walmart so I do my weekly grocery shopping there for groceries and bathroom products, dog and fish tank products. I use Loreal Paris Excellence Creme hair color 01 and the store has been out of it for a month. The Wilkinson throwaway razors that are $5.97 for 8pk has been out for several weeks, but this week I looked for them and the whole aisle of throw-away razors was about empty. The Cover Girl make up is so low in stock I had to go elsewhere to buy what I needed. The great value trash bags for $3.97 were out for 2 weeks in a row. The pet dept. is always a mess. They are continually out of carry-out treats and milk bone mini bones are always out. The gravel for the fish tanks was totally gone. Most of the list I had made out this week, I had to leave the store and go next door to Bilo grocery store and buy it. It’s every upsetting.

As much money goes through these Walmart stores here in Longview, Texas, they should at least have more than 8 handicap rolling carts for the handicapped. There should be at least 50-100 and in working order. Some of the carts are not fit to ride in; the battery doesn't last long. What happened to the greeters? They know more what's going on in the store than anyone. Bring back the greeters. That way, people can spend less time looking for items and give your workers a raise.

First, I want to thank you for returning most of my expenses for the computer (the service charge it cost us) because the warranty we bought was fraudulent. Well I went back to the St. John's Walmart again, thinking things would change. I went to buy a camera. It took 40 minutes to find an employee in the photo dept. When I did, the employee could not answer any questions about any of the cameras you sell. Now she was very nice and tried to help, but when you have employees that have no idea of what they are selling, it is hard for the consumer to make an educated purchase. I purchased the camera anyway hoping it would work. As I expected, it did not! I called the manufacturer and they had no idea why the camera won't work.

I had an incident that happened at my local Walmart Store that was so egregious that I had to write and tell you about it and why I've decided never to step foot into that store again. It started innocently enough. I've been seeing the commercials on TV about the savings that can be offered by Walmart with cell phone service. I looked at your website and the website for Straight Talk and decided to go into your store to see if I could lower my cell phone bill. I walked in the store to find a clerk, Vanessa, standing behind the counter with the various cell phones. She ignored me for a minute or two while she flipped through some papers.

I purchased approximately 40 items from Walmart Morgan Hill this evening. After getting home, I noticed that Walmart incorrectly charged me for two Mobil 1 motor oils at $24.98/each, yet I only had one. I noticed the discrepancy after getting home and immediately called them. They explained that they will review the security video and will call me after confirming. I will need to visit the store for my refund. Be sure to check for discrepancies when shopping at Walmart!

My two teenage sons and a friend were shopping after basketball practice. My youngest son was stopped by a Walmart employee and was asked, "What do you have? Empty your pockets!" Our children are home-schooled and have never been in any sort of trouble. My panicked son turned his pockets inside out, and the angry and agitated employee dismissed him. My son was mortified and humiliated, and feels like everyone is watching him when he is in a store. I called Walmart repeatedly to discuss the situation. I was informed that "there is nothing on the tapes" and there is a "person of interest" that the store would retrain regarding policy. After I said I was considering legal action, I was contacted by another person who said that they are taking no action on my complaint at this time.

I purchased an extended warranty for a $998 laptop; it states on the website and in the paperwork that the 2-year extended warranty covers operating and functional defects for the 2-year period after the manufacturer's warranty expires. This is in addition to an immediate 2-year warranty against accidental damage. Four months ago, the fan on the laptop began failing. After less than an hour's run time, it becomes so hot that the laptop safety shuts the unit off. Since the week after Thanksgiving, I have been contacting Wal-Marts warranty center only to be told that is not what the provided warranty papers and website state.

Casserole broke so I transferred chicken to another one. I would like a coupon for a replacement. I tried to return to Wal-Mart but they wouldn't give any satisfaction.

After a long wait at the fabric counter to have my purchases measured and cut, I proceeded to the cashier to pay for my purchases. With these 3 pieces of fleece, I will make blankets for a charity (Project Linus - a nonprofit org. that makes blankets for children in crisis, nationwide org). I had the tax number from Project Linus. This is used at all Joann's Fabrics as well as most fabric stores. I took my purchase to the cashier. They informed me that I had to go to the customer service desk, which I did. After the clerk looked and looked for the book with tax exempt codes, she finally found it and informed me that I would have to complete a form to entitle me to the tax exemption. I could not fill it out completely as I only had the card from Project Linus with the tax number on it.

Many times, I have shopped at Wal-Mart and found shelves empty. Also, I have asked why they move merchandise around so much? (By the time you know where it is, it has moved to somewhere that doesn't even make sense.) I have been told that was what Arkansas told them to do. It’s the same with items that are pulled off the shelves. (Do they live here and know what we buy and how we live?) Anyway, I was grocery shopping on Sunday, February, 17,2013, when I found a crowd gathered around the refrigerator where the whole milk is kept. One patron was looking for an associate to see if there was any whole milk in the back behind the freezers.

Yesterday, my husband and I went into the brand new Wal-Mart Supercenter in Alachua, Florida and spent almost $300 on new Straight Talk phones plus the cards to add the minutes. After getting home, we realized we needed covers to protect the phones. I returned today to hear from the nasty kid working in the electronics dept that they don't have or sell covers for the Straight Talk phones. He wouldn't even come out from behind the counter to help us try to find one that would fit. I'm so mad! I called the customer service number online and Kiesha told me, "Nope, we don't carry them and I don't know what to tell you." I will never shop there again for anything! Now, I'm screwed with $300 phones that I cannot even protect if one should fall. So pissed off, I'm beyond reason right now. I might as well ripped $300 up and throw them away. Never again will I even go in this store, let alone buy something. Alachua Wal-Mart sucks!

On 2/10/13, I went to Walmart to purchase an HP laptop that was advertised on sale for $248. They had the sample with the sale price, but didn't have the computer. I was told to check back and that they would be getting them in. They never did. I went to Walmart everyday that week. I went back to Walmart on 2/17/13 and the same computer was $288. No help, no computer. To get any help on this matter is like waiting in line for concert tickets. I feel that there shouldn't be a 20 plus minutes wait to have a complaint. I shop at Walmart less these days because it is the third time you haven't had an item at this store. You go to the next closest store and they don't have it. The only place that comes out ahead is the gas station.

This complaint is regarding the horrible customer service and lack of assistance Wal-Mart provides as a company. Today (2/17/13), I made an order online (order numbers ** and **) with my debit card. I ordered these products and one of which was supposed to be picked up at the store today (the xbox360 wireless controller). My order was cancelled for the item due to not being available at the store location when inventory is supposed to be updated to let the customer know that an item is not available. My money was held on my account and I am not able to get the product. I called customer service to speak to a representative; she was rude and unwilling to help. I then spoke to a supervisor Christopher (ID number **) and asked due to issues to get a gift card totaling the amount of the remote to be able to get it today as advertised. He was rude and unwilling to do anything to satisfy my issues and was rude as well.

I lived near West Kelowna, BC Canada for over 3yrs where I shopped at your wonderful Walmart. I recently moved to Kelowna BC Canada and went to your Walmart here and it was a horrible experience. You need to send someone down to evaluate this store. There were shelves with no merchandise. Can you believe there was not one bottle of bleach to be found? How is that possible? There’s not enough room for two carts in the same isle. It was terrible. People were upset and frustrated to only want to get out as fast as possible. I will not return under the circumstances. Too bad.

I was in Slidell at the Northshore Blvd. store yesterday purchasing groceries. I wanted to use Wal-mart's ad match guarantee to purchase a couple of items. The first item was boneless, skinless chicken breasts from Albertsons. Wal-mart's price was $1.99/lb. while Albertson's was $1.48. When I told the cashier, she had to go check the price. She was gone for about 3 minutes and came back and charged me $1.78/lb. When I told her that she put it in wrong, she sighed and said, "That is what they told me it was.” I showed her the ad, and she begrudgingly changed it.

After many attempts to order on Wal-mart.com and having my orders canceled every time, after contacting customer service and being given the same generic answer every time, after checking and rechecking with my credit card companies, after checking that all information on Walmart.com was all correct, after opening a brand new account on Wal-mart.com and still having orders canceled, my next step is to contact Clark Howard and see if he can help with this issue. Maybe it would help if everyone who is having problems does this. There are complaints all over the internet about this. I'm also going to contact corporate offices. Wal-mart Home Office, 702 SW 8th Street, Bentonville, AR 72716-8611 (479-273-4000)

I live near the Walmart store located at Montgomery Crossroad in Savannah, GA. This store has horrible customer service. Why aren't more cashiers made available when the store is always crowded? What's the reason behind allowing long lines to develop in a store that has registers closed? Is this a money-saving measure? By the way, as I was leaving Walmart this Friday evening, I overheard two employees talking. They affirmed my conclusion about this Walmart location. The employees stated that they were told during orientation, that the Walmart at Montgomery Crossroad is one of the worst stores in the Walmart chain. I understand why. Something must be done to enhance customer service at this location or the store should be closed.

On February 13, 2013, Walmart was very crowded with 30 minute lines possibly. I found the manager, told her that the lines were as long as they were. She said she could do nothing about it; she had nobody else on hand. I told her I was leaving because I didn't have time or the strength to stand there and wait that long. In a very crappy tone, she replied that that was fine. There was no customer service quality in that woman, never mind that a Walmart should not have 25-minute long lines.

Your packaging for Equate nutritional shakes are just not acceptable. First, you had a plastic bottle and under the twist top cover was foil covering the top of the bottle. There was no tab or any convenient way to remove the foil, making it nearly impossible to open. Now you have changed to a box with a straw. The straw is very small and inconvenient and takes too long to drink it through the straw, and is not sanitary if your hands are not clean at the time. If you would only please look at Ensure packaging or Boost packaging and do a similar packaging, or any other screw top plastic bottle like a bottle of water or a bottle of Coke. These are convenient, safe, clean, quick to open and to drink, are detectable if it has been previously opened.

On Feb. 9, 2012, I purchased some pet treats for my dog. The item on the shelf was marked $2.98, but when I checked out, I was charged $4.98. I didn't notice the discrepancy until after I was at home. This is not the first time I have found the prices are different from the shelf price at this store #1216. It seems like an everyday thing. The cashiers are always in a hurry to get you out and you don't have time to watch every ring up. Your consumer satisfaction is in the crapper.

Walmart at Southlands Mall Aurora CO 80016 - After overhearing a conversation about Walmart incorrectly rung prices at a party, I decided to watch prices next time I shop there. Today 02/10/2013, I went to Walmart to get some groceries. I picked up about 12 items and took them to the register. To my surprise, 3 out of 12 items rang up at incorrect prices. The 3 items were Milk, Eggs and Lemons. Now I will be watching prices every time I shop there. I shop there very often for the last 14 years and I don’t know how much money they had overcharged me as result of prices being rung incorrectly and me trusting them blindly.

My husband placed an order with Walmart.com and was prepared to pick up a laptop at one of the local retail stores on the same day. He used his new Wal-Mart credit card account (which he was not given the entire number to, only the last 4 digits). He then received an email confirming his order. In the email, he was informed of a pickup date 5 days from today, not today, as expected. Therefore, I called the local store, which is an hour away from our home and requested information from both a manager (Crystal) and an associate. After reviewing the information in detail, they assured me that they had the laptop ($500) at the site-to-store and his notification was delayed and should be expected within the hour. During my conversations, I not only discussed the availability, but also the billing. I inquired to ensure because he did not have his entire account number, that the final purchase of this product would not prevent him for obtaining his goods upon arrival.

I've worked for Wal-Mart for a couple of years now and it has been a bad experience the whole time. The management is completely unfair and biased. They have their favorites and everyone gets treated poorly just because they don't suck up to all the managers. They break a lot of policies, some of which are against the law. They do not care about the individual at all, whether it's an employee or a customer. Wal-Mart cares about one thing, money! Salaried management cuts hours from the sales associates and cashiers while other managers that aren't salaried are getting over time every week. Also, for being a multibillion-dollar corporation, their starting pay is extremely low.

On February 7 around 10:15pm, I was asked to come to the office. When I walked in, Gena, the manager on duty, told me it got me and I told her I don't understand. She said she had to fire me because of my days that I had 5 points and I had already had two write-ups for missing days. I told her this was the first time I've been called in about my days and she said, "Well, you have a D Day," and I said no, it fell off. She said no, it hasn't. Then I asked her and the support manager Travis that my understanding was that if you have a D Day that you couldn't put in for transfers or anything. They said, "That's right. You can't do anything."

On Friday, 2/08/13, I came to Wal-Mart at 1800 S. University Dr. Miramar, FL at 6:30am to return merchandise I had purchased there the day before. I saw that the return area was dark and was informed it didn't open until 7:00am. I shopped until 7am and went to the return desk. Your employee, who shall remain nameless, opened her register and refused to acknowledge I was there. The first thing she did was accuse me of a crime. I had two polo shirts to return, of which I was holding the receipt. She told me I did not come in with them in a Wal-Mart bag. I had them in a bag when I arrived at the store. However, when I approached the counter, I removed them for the refund. I also have shampoo to return. She was rude, indignant and disgusting. She never even began with "Good morning. May I help you?" She finally took the items and made the return transaction that she should have made in the first place. I had a terrible shopping experience. The company in general has poor customer service. Neither my friends nor family will ever shop at Wal-Mart in the future.

I am a frequent shopper at Walmart. The Walmart on the Eastside of Albany closes at 12:00am. I went into Walmart tonight for loaf bread at 11:52. I was told they were closed by an officer. I told him I just needed bread right there, pointing to the bread. He told me they were closed. I gave him the time and he told me the registers were shut down. I said, “No, not while she's ringing people up on it.” With nothing to say, he just looked at me. I told him he could've been honest and I walked out. It wasn’t 12am. Another thing why are there two registers open in that store when it's filled with people? I am not going back!

I tried twice to fill out a rather lengthy and poorly-designed application. Walmart has so many links, options, etc. and it was hard enough to find "submit application" that I'm no longer interested to work there. It's the common folk who made Walmart so they should have a common way to apply.

I purchased a microwave oven from Wal-mart in December as a gift to my wife. This microwave had all the paint peeling from the bottom inside of the oven. I took the oven back to Wal-mart today at 6:30pm. I showed them the oven and explained to them that the oven worked great, but I wanted to exchange it for another model due to the distrust I now have for any Emerson brand. I was told that it was out of warranty due to the shipping label date, which was sometime in 2011. I bought this microwave in December 2012.

Walmart is robbing people with money orders which they sell but don't honor. I had been laid off from work with no money for Christmas gift-giving (but we did have just enough to keep the power and heat on and food on the table - the really important things). My dear sister who lives out of state sent me a $300 money order to help us through these tough times. I didn't receive the money order until the first week of January and held onto it until the first week of February, with plans to cash it and use it to pay my electricity and gas bills on threat of being cut off. It was a MoneyGram money order that my sister bought at her local WalMart out of state. I didn't want to have a hold on the funds by taking it to my bank and figured I should be able to cash it at WalMart since they sell MoneyGram money orders.

Three times I ordered something on Walmart.com and three times there was a problem with the CC payment. The explanation led me to believe that I was doing something wrong. A call to Capital One revealed that the payment cleared Capital One all 3 times as being correct, but Walmart decided there was a problem and reversed the charge. Walmart has been no help so far. I've tried escalating the problem to someone that can actually get to the bottom of the problem. The same card is used in Walmart with no problem. Only Walmart.com has the problem. As bad as it is getting a rejected payment, it's not nearly as bad as the total lack of concern and help from Walmart to fix the problem! Their system needs to get fixed.

I, by no means, wish for the store to be closed as I prefer to shop at Walmart and don't want to drive the extra distance or pay the excessive difference in price to go to Publix or Kroger. I will, however, say that store #0406 is in desperate need of help. Ever time I shop there, they seem to be out of one or more of the things I currently need. A recent example was when I had stopped in on my way home from work and they were out of cinnamon. They had four bottles of cinnamon sticks, but not one bottle of ground cinnamon of any brand. I asked the manager I was able to locate if there were some recall I was not aware of. She checked all the spaces and they had the product in the store, but had no idea where. I, as a former associate, am well aware of why this is happening. They spend a lot of time pointing fingers at people and blaming everyone, but they still aren't really doing anything to fix the problem.

Wal-Mart, I've read all these reviews. Not a single good one. I am here complaining because I am sick of seeing Bettas slowly rotting seriously. There is gunk floating around and the sewer water smell in their little cup. I almost puked on your floor. Also, I'm not done. They are sick from Ich and finrot. Out of eight Bettas, four had Ich! This wouldn't happen if you at least do a quick water change. Why do you have a sink in the fish department? Use it. I hope other people speak their thoughts here. Just click the button at the top and push guest.

This is the continuation of my last message posted as from Nicola of N.Las Vegas, NV on Jan. 12, 2013.

On 1/26/13, I purchased a 16 oz. pack of Great Value Easy Melt Pasteurized Prepared Cheese product. When I went to use it, I pulled the carton top up and the foil that wraps the cheese opened up. When I turned the foil over, there was hard, dried cheese along the area that was opened. I couldn't use the cheese. The code on top of the box is 21:05 BEST BY 05/13/13 FU 0000. The UPC# is 0-78742-01512-5. I purchased this at my local Walmart in Encinitas, CA. I also had a bad experience with Walmart's 1 lb. bag of frozen Salmon - it was mushy and not at all edible. What does Walmart do to ensure that the consumer can buy their private brands and not be disappointed or inconvenienced?

Walmart keeps canceling my online purchase. Walmart claims my PayPal billing information does not match my order's billing information. Okay, I could almost deal with that cop out if I hadn't already used the same account unchanged for over 5 years with Walmart and I had called PayPal to verify my already verified account which has not changed in 5 years either. I have spoken with 4 different people at 1800walmart and their billing department is a total waste of time. Something is wrong with Walmart's system, but they refuse to fix the problem. So in short, ** Walmart! I'll start using Meijers or one of the others out there!

When I went to pick up my item, the lady at the counter asked me for my driver’s license. I told her that I do not have a driver’s license. She insisted to see my driver’s license; again I told her that I do not have a driver’s license. She then said that in order for me to get the item, I need a driver’s license. I told her that in the sign posted there, it doesn’t say anything about a driver’s license, only that I need a photo ID. And also on my e-mail, it said that I need the number and a photo I.D. Again she insisted to see my I.D. I asked her to call her supervisor. The supervisor came and it was the same thing - she wanted to see my driver’s license. And she said that the lady was just doing her job. I just want to know how a blind person, a person that never had a car or doesn’t know how to drive or an illegal (some states need a social security to give you a driver’s license) - how can they comply with this requirement.

I've been working for Walmart for full-time for years and so have other employees. So since new people were coming for jobs, the store managers are trying to fire the employees who've been working there for years to pay less. Most of the old employees are starting to quit because the managers are changing our schedules from full-time to part-time, which is not called for. Also for racism. The store managers seem to be trying to fire the Mexicans, Blacks, Puerto Rican and other races that aren't "white." The store managers disrespect us by screams and commands that aren't our jobs. They set coaches on "not white" employees. They push the Mexicans and discriminate them. They have a lot of hatred to them.

I am writing to let you, and the general public, in on what my experience was like at our local Wal-Mart in Chillicothe, Ohio today. This is simply a responsive and informative review. I went in to return an iPad that my wife purchased for me for a Christmas present. She asked for the newest iPad, the iPad 4, to be put on layaway for four days and purchased it on the 5th. I have today discovered that my iPad 4 is actually an iPad 3 and regardless that the fault lies completely with our local Wal-Mart, they have completely refused to offer me any compensation or return whatsoever.

For the last week, I have been looking for a particular DS game for my niece’s birthday. I went to the 3rd Wal-Mart today and finally found it. When I asked an associate for help, I was told that if the key worked, I could get it. I also found a case for the DS and couldn't find the price, so I searched the store and found a sign to get the price. I was told I could come back tomorrow after 11:00 am, but as I work nights I am asleep at that time of the day. When I got there, there was no machine. I walked to the other side of the store and found another sign. Guess what? Again, no machine. After striking out 3 times, I dropped the merchandise I had intended to buy and walked out. You will not be getting my $50.00 today as I will be going to Target this afternoon and if they don't have it, I will go to GameStop or Best Buy. This store was located at 6065 Jonesboro Rd Morrow, GA 30260.

I have spoken to ten Wal-Mart customer service representatives (including billing department) and three supervisors and they could not solve the error processing payment. If you get this error, there is nothing you could do other than PayByCash, Walmart Gift Card (you can't buy this from Walmart.com as you will get the same error, or try another payment method). My perfectly fine MasterCard debit does not work with Walmart.com, even though it works with Apple iTunes, GiftCards.com, Amazon and every single place but Walmart.com. I have checked with my bank and they agreed all the payment information is correct.

I had a camera that barely went over the 15-day return policy. Camera was defective and I wanted my money back. The manager and associate said no, it was over the policy time limit. So I had to contact the manufacturer. Then after that, I contacted the manufacturer and they told me I had to go back to the store to go get my refund. If I don't, they can't give me my money back since they didn't directly sell me the camera.

I went to the Wal-Mart in Aiken, SC on Richland Ave. to buy a simply radio. After looking, I have seen the radio that I wanted; this was the last of November. When I finally got a clerk to help me, she said that the radio was not in stock and that it would be a few days before it would be available. I went back 3 days later and it still wasn't in. The clerk told me that because of the Christmas, that it would be a few more days before it would be in. So I went back; this was December 14. I want to get it for my son for his birthday, and again I was told that it still wasn't in. Hoping it would be in for Christmas, so I went back on December 23. And guess what? You guessed it - it still wasn't in.

I purchased the Equate brand powdered fiber rather than the national brand to save a few dollars. That was a mistake! The powder will not stir into the water no matter how vigorously you try. Very difficult to swallow. I will toss it and go back to the national brand, which, of course, Walmart has chosen to discontinue selling. So I will do my shopping elsewhere.

Please read this to the end; it's worth it! On January 9, 2013 around 1:00am, I spent more than an hour on the internet to choose a Nintendo 3DS XL bundle and seven games. Believe it or not, the games are for my 75-year-old mother. Most of them are memory games to keep her sharp. I was not able to add them to my shopping cart because something was wrong with the website. The prices were great though, since I'm disabled right now I thought it's worth a little effort. I sent an e-mail to Wal-Mart customer service. I will try to void certain details; otherwise, it would take me few pages to write. Next day, I was able to place the order but after few hours, I received an e-mail from Wal-Mart customer service informing me that the order was canceled. I was told to check with my bank and to place another order which I did, but the order didn't go through.

I understand and realize Christmas is over, but did you get rid of most of the help? After standing in a line of 3 people 20 minutes at the deli and still not getting waited on, I went to the front end to check out and spent another 25 minutes in line. There were 2 lines on my side open and 3 on the other side. All of them were 6 to 7 deep. I called the phone number of the store and reported this. The response was, "I will tell the person in charge," and hung up. When done, I went to the tire department to get my vehicle, and it was parked on the other side of the building. By the way, it’s raining. To rate your customer service is not hard - there is none. Many of the people in line were complaining as well, and all came to the conclusion that it won't help to let anyone know because it is obvious that no one cares. I'm done with Wal-Mart. The cashier was pleasant.

I tried to buy a waffle iron. The box was damaged. There were no others of that brand. I went to talk to someone in the department for a discount. It took several minutes to find a salesperson to help. Once I located a salesperson, we had to look for a person who handles that department which took several more minutes. When I showed the department salesperson the box, she said, "I cannot help you. The store will send the box to the warehouse for repack." I was not asking the store to give it to me for free or even half off, only a couple dollars off the damaged box. Then salesperson goes on to say I should have come yesterday as they were on sale.

The lids are too easy to open! Child resistant my butt. My 2 year old daughter got a bottle of Midol out of my purse and had it opened immediately. It led to a call to Poison Control. Luckily, I believe that I was able to get the pills out of her mouth before she swallowed any, or at least she didn't have a reaction if she did swallow any.

Tonight I went to Wal-Mart looking to buy something for Valentine's. I saw something in Jewelry. The ring and necklace looked so good, I wanted to see it. Okay! I looked at my watch and looked around; I didn't find anyone for 10 minutes. I then went to the cashier to call someone to Jewelry so I can look at this pretty set. 15 minutes went by, there were two other people I was talking to while waiting; they walked off. I went over to the other cashier for the express line to call the Jewelry person to come over.

On January 4th, we went to the Walmart store in 255 Cochran Simi Valley and we bought a princess castle and dollhouse for $69.50. When we got home and we went to open the box so my daughter and her cousin would play with the castle, we had the worst "surprise" ever. We opened it and saw that it wasn't a princess castle at all. All it had was a bunch of McDonalds toys and a box lid. We went to the store to take it back and they refunded us our money on a store credit card and we were told that if we found another castle at another Walmart or over the Internet, that we would have that same price honored. And when we found one at another store, they didn't honor that price. We talked to a department manager named Jhon ** and he didn't do anything about it. We were deeply upset about the situation. All our babies wanted was a princess castle. They were very upset, too, when they opened that box and there wasn't anything in there. All we ask is to get that same castle and have the price honored. That's all.

I am sick of tired of going to Rice Lake, WI Walmart and what I need isn't stocked. They always, always blame it on the warehouses. I have not gone there yet in the last two years that the shelves were not empty. There are usually only two per department to restock. Come on, Walmart, there are plenty of people looking for work. You need to start hiring or start losing your business. Even coffee filters were out and someone checked and none was even at the warehouse. Coffee filters, can you believe that?! Quit ordering only one box, order more cases or check your inventory better. Also, there are not enough check out stands open. Why put so many in if you weren't going to use them? Again, if you need to hire more to meet customers' needs, then get off your butts and do. Cut top wages to afford more workers.

These are by far the rudest and laziest employees on earth. I have never met a group of employees in my life who have no problem making it clear that they are annoyed by you or cannot be bothered. I had to return an online order that was of course garbage and because Wal-Mart decided to start using 3rd party companies, they find it so much easier now to pass off the responsibility to other people including the managers! This is the second time I have ordered something and it be incorrect or an issue and then blame everyone else, pass you around and flat out tell you it’s not their problem, even with the 3rd party company on the phone! Horrible, horrible, horrible! I’m so thankful we have a Target locally because they are my new go to for all my everyday needs!

I was hired as a full-time supervisor in early or middle of November. At no time was this a temporary position. So I was training and a week before I was let go, I got hurt due to Walmart's trucks and unloading system. I came back to work and on the second day was let go after working 6 hours even though I had my shifts for the next 2 weeks. I was told I was temporary. I asked to see this paperwork. None was provided, but a false document I have never seen. Let's see, train me to let me go. Hmm. I was also told to hang in there and things would get better after Christmas. The managers all need classes in how to be managers to many chiefs. I also have pictures of their trucks that come in. You would be real surprise.

I placed an order online to purchase (the bundle was $179.96 with 1 controller and 3 months Xbox live) on December 27th to be shipped to the Chino, CA location. I waited 11 days for my order, calling to see if it was in only to find out they cancelled my order the day it was placed without notifying me! Then I placed it a second time on January 6th and it said in stock online, ready for pick up in store at the Corona, CA Wal-Mart on Ontario Avenue. When I went to pick it up, they informed me my order was once again cancelled and I was not notified by call or email. This is very frustrating!

I live in Pittsfield, Massachusetts. I go to the Walmart there everyday. I know that it sounds a bit much but it is true. The Ethnic Department is never straight and it has been over 2 years. Everything around it is always maintained. It is not good.

I still remember that I went there with my kids very early in the morning a few years ago, and before buying the yogurts and cheeses, I noticed that they all were outdated. To my surprise, the old lady who served me, whose name was Valery, told me that if I did not want to take them, I just had to go somewhere else. Then a co-worker, whose name was Tim, came by and told me that I was a ** and I should shut up! I complained to the manager, whose name was Sandy, and she told me not to go out and scuttlebutt about it for my own sake for she didn't care about that matter at all! Since then, I've always avoided that place!

On 1/5/2013, I went to Wal-Mart in Uvalde, Texas to shop for some household items and groceries. While shopping, my girlfriend and I noticed that a manager we had seen working before on previous days was following us around everywhere we went. After browsing for about an hour, I went to the restroom while my girlfriend waited for me in the clothing section. When leaving the restroom, I was approached by two police officers and the manager that had been following us. He called me by my first name. Not knowing what was going on, I asked what the matter was. The manager then pulled a game out from his pocket that I had previously looked at and asked if I stole it. I replied no. He then asked if I was going to pay for it. I paused and before I could answer his question, he said no and commented that I shouldn't be trying to steal something I can't pay for.

In the Walmart store in Derby CT, they had an aisle display for Cheerios at $5.00 for 2 1/2 pound boxes, packed as 1 unit. In the regular aisle, they had a 1 pound box for $3.57. I pointed this out to the service desk. The first answer was "I don’t make the prices". I consider this another big box rip-off.

I usually take the drug Prevacid for my acid reflux. Being that both my husband and I have been laid off from our jobs, I saw the Equate Product called Lansoprazole. It states to compare with Prevacid and it seemed all well and good, and the price was right. I bought it 2 days into it my skin started to itch, my thighs, my stomach, legs at the calf, under my arms, facial area, and neck were covered in large itchy welts. Hmmm, just like Prevacid. Well, I'd taken Prevacid and nothing like that took place. I grabbed the box, and the active ingredient was the same as Prevacid. The non-active ingredients were more active than I thought. There is an ingredient called Sodium Lauryl Sulfate. Perhaps this company shouldn't state compare to Prevacid and then have something in it that Prevacid doesn't have even if it isn't an active drug according to Equate.

I was at Wal-Mart today, tried on three pairs of shoes, got the boxes mixed up and I went to the self checkout. I received a phone call. The girl cashier who was helping me at Wal-Mart could have said, "Sir, you didn't scan a couple items," but instead, they got me for shoplifting which it was an honest mistake. I had money on me. She could have said, "Sir, you forgot to scan these or whatever," so I have to go to court and it's all the fault of the cashier.

On 12/24/2012, I purchased a pair of men's shoes for my brother for $13.97 plus tax at store #1342 located at 300 West Esplanade Ave. Kenner, LA 70065. My brother wore them for four days when the outer sole on both shoes came partially unglued. I went to return them for credit at customer service but I was told that they could not take used shoes back. I guess that means if shoes are bought at Wal-Mart and fell apart on day one, it means the customer is out of luck. I will never buy shoes from Wal-Mart again.

My son wanted a Mario Kart 7 3ds game at the West Point Wal-Mart on Dec. 30. When we got there, there were no 3ds games. There are barely any groceries on that side because of lazy workers and management refuse to restock shelves. When I asked, they gave me an attitude about this. My son was heartbroken about this, not to mention that there are no lines and all the workers want to do is eat. The lines they have stretched around the store and you have angry customers. They rob many people with the prices. If they have a sale, the prices are not the same and with add matching, they won't or don't know how to do it. If you disturb the workers, they get mad and have attitude with you. The Wal-Mart in West Point, MS is the worst Wal-Mart I have ever been to.

This complaint is just about one of your toys. I shop at Walmart for everything. This one time really bothered me, because it affected my granddaughter, who is 8 years old. I took her there to pick out a doll for Christmas. She picked up one of your My Sweet Love dolls. Everything was in such an unorganized mess. She asked me to try to find one that was in a closed box. (I was thinking the wrapper was torn off by mistake). But we only found that only the white dolls had the plastic wrapper on to cover the same dolls. We looked further, finding that all of your black My Sweet dolls were in open boxes - every last one of them from the smallest to the largest. She asked me "Why are none of the baby dolls I want in boxes like the other ones?” If she noticed it, I am sure other parents noticed it as well. Can you give me an explanation as to why the same dolls are packaged differently? Needless to say, I did not make a purchase.

On 12/30/12, I went to Walmart located at 4225 45th Street West Palm Beach, FL 33407. At checkout, I went to purchase a pack of cigarettes. The associate kept telling me that you can only purchase cigarettes in lane 19. There was no cashier in lane 19. For the next 2 minutes, the associate kept telling me to go to lane 19 and I kept telling her there was no associate in lane 19. After 2 minutes of back and forth of this, I finally asked for a manager. The manager never showed up. I asked the cashier to complete my order and I will go to customer services. At customer service, I waited in line for 20 minutes while 3 associates assisted one customer with a return.

I took a pair of pants and bed sheets back to the Walnut Ridge, AR store. The front serve desk told me I could exchange my bed sheets and put the pants on a gift card. Well, they put my pants on a gift card, and when I went to bring the correct sheets back to front desk to exchange, the woman at the desk looked at me and said, “I already gave you the money for those.” I said, “No ma’am, you didn’t. You just told me to exchange them.” Then she proceeded to fuss with me about it. Needless to say, I did not get anything settled! The store manager/whoever was in charge asked for my phone number and said they would do an audit and contact me. I have not heard back from them, period! Needless to say, I have no bed sheets or the money! I thought they have cameras! Could they not see in them whether they gave me the money?! It sounds crazy to me. I mean, one min. they say they’re in the right; the next min. I’m lying. I mean, really, that has been about a week, so is anybody going help or what? Please, any help would greatly be appreciated!

My daughter bought a Christmas shirt that I could wear. Unfortunately, it was too small. Since the tag said size 15, I thought it would be fine. Also, I had to pay her. Anyway, I came to Walmart to return it but they only want to give me half the price and this is not fair because I paid full price. I hope you can rectify this situation and I hope to hear from you. Customer satisfaction guaranteed.

On December 26th, while shopping at the Wal-Mart on Magnolia St. in Fort Collins, CO, my husband and I decided to buy some gift bags that were half-price. We bought six bags that had been $2.50 each. Two were smaller but the same, and four were larger and the same. When we got home, I checked the receipt and noticed we were charged $1.25 for five of them and $4.89 for the sixth.

On 12-22-12, I went and bought two bottles of full propane tanks. When I got home, one of the propane tanks was only half-full. The reason I know this is because we had to use the tanks for our generator because we had no electric and the half tank did not run as long as the full one. How do I get a refund for it?

I am writing to file a complaint about an incident that occurred at 12:30pm today (12/28/2012) at the Wal-Mart store located at 7401 Park Vista Blvd, Fort Worth, TX 76137. I am a loyal Wal-Mart customer. I shop nowhere else. This particular Wal-Mart is literally right around the corner from my home. I went into the store today to exchange a product for another. After waiting 15-20 minutes at the customer service desk, CSR called to a manager to assist with my transaction. The call was intercepted by a Loss Prevention worker stating that he'll be down to handle it. When he came to the service desk, he and two other people with Loss Prevention badges surrounded me (one on each side of me and one behind me). I asked, "Why did so many come down for a return? Are you suggesting that I stole this?!" I requested the male behind me to step from behind me and to move aside. They caused a commotion in the front of the store. They questioned me as if I was a criminal before the store manager came forward.

My husband went to Wal-Mart in Audubon, NJ and purchased two Elgin watches for me. He needed the links removed for them to fit my wrist and he was told the tools to remove the links were broken. He needed to go to the Cherry Hill store to get the links removed. This was on Saturday, Dec. 22, 2012. On Sunday, Dec. 23rd, he went to the Wal-Mart in Cherry Hill to have the links removed and was told the woman who did this would be in at 3 pm. He waited two hours in the store and at 3:30 went back to the jewelry counter. The woman was not there.

I purchased an entire cart load of groceries from a local Walmart and when I got home and put everything away, I noticed I was missing some merchandise. I made sure I didn't have it anywhere and after reviewing the receipt, it was obvious that it was the last bag that was never given to me since they were the last items in the list. The store has those little turnstile bags where the clerk has to spin it so I can grab it and place it in the cart. When my wife went back to the store to tell them, they said they would have to check the security cameras to make sure we weren't lying. Not only were we insulted by the accusation that we would lie about such a petty stupid thing, but they never did contact us like they said they would. I obviously will not shop there again.

These were going to be a special treat for my pups for Christmas. However, walmart.com decided for some reason to send this along with the other item I ordered at the time to an address in my book I had not used for over two years. As I was checking to see where they were, I saw they had been delivered to this facility. I called the facility and was told they were being returned that day. I sent emails to walmart.com asking them to please send to my home address ASAP and to please email me. Of course, I heard nothing and guess what?! They sent them to the same address again! I sent repeated emails to customer service pleading with someone to contact me, no response. I finally started sending emails to every link on the walmart.com page and my money was credited today. I used to enjoy ordering from walmart.com because of the ease and good prices. But now that I know you cannot get a response from customer service, I will find somewhere else to order my products from!

I purchased an iTunes gift card on Thursday evening, and my account was charged the full amount. I awaited the email with the electronic gift card, but I never received it. I checked my spam, junk mail and all mail to verify if the mail was in any folder and performed a full mail system search. No mail had been sent but the status said it had been. I placed a call on the next day, the 21st, to garner information about the transaction. I filed a report for follow-up with the online group. No one followed up. So I contacted the online group again to see if they had received the ticket. They informed me that the ticket was incomplete. I provided more information, and they informed me I should hear from someone later that evening.

I purchased a frozen box of Great Value Deep Dish Pie Shells to do my pies for Christmas, two 9" Pie Shells. When I tried to assemble the shells after 15 minutes of thawing, I had difficulty removing the shells from the edges of the pie plate. I couldn't get the top crust to lie properly over the bottom crust and filling. As you can imagine, my pie didn't look very presentable. Please help me in this matter. This is my first time trying Walmart pie shells, and I am not sure if I will use them again.

Copy of my complaint submitted to Walmart (12/24/12, 1:30-2:00 a.m., West Ashley, SC, Electronics Dept. and throughout store): I am presently in my car in the store parking lot, incredulous at the worst shopping experience I have ever had. The store was very quiet with few customers. Employees are restocking shelves. I approached a ** heavy-set middle-aged female employee with medium length of brown hair. I did not see the tag to obtain name. Standing beside her, I said, "Excuse me." She wouldn't respond. I asked again. She intentionally ignored me. Third attempt she muttered an acknowledgment, refusing even to make eye contact, continuing to put back merchandise. She was not hearing impaired. I asked if there was a cable with HDMI and USB ports. She assisted me curtly so I politely said I would take it from there.

I asked an employee at Walmart Greenville, Ohio 45331 (automotive section) where something was. She answered me very rudely and turned away shaking her head and mumbling something. It was so rude!

Discrimination and threats due to perceived gender androgynous - This is the latest in many complaints due to same issue. I have to shop locally at Walmart and always subjected to taunts about appearance/lifestyle. These incidents have taken place in Walmart located in Pocomoke, Maryland. On December 21, 2012, I was in Walmart shopping and retrieving medications for my mother. At my last visit, I was met with loud remarks such as old, ** and ** by younger associates. This time, an associate made a remark about doing an attack similar to Newton Connecticut and said it was because I look like a guy. I enjoy my lifestyle and choose not to be feminine because it is my right to do so. The female employee was joined by two men, who yelled at me to mind my own business.

I was at the checkout line at the Carroll Island Walmart at 5:45 and 6:00 pm December 22, 2012. One of your cashiers started to scream and threaten two women in line. This was pathetic. You should watch the store video. She was at the express line near the door. A few of the employees hurried up and got her away from the register. A friend of mine had it recorded and may put it on Youtube. It was so bad. Please do something about this. Thank you!

I attempted to purchase a Sharp Steam 062235653062 on December 22, 2012 for $129. It was advertised as $129 with a $20 gift card with purchase (sign posted in front of Sharp Steam). The clerk said that two of the managers confirmed that the item was no longer on sale which has ended on 12/15/12. I consider this false advertising because they left the advertisement there six (6) days later. Why was the sign not removed? I really wanted the Sharp Steam. I've spent time deciding on the product and because of the offer, it helped with my decision. I made a mistake and wasted my time as this product was not on sale. Please respond. The time of purchase is 02:51:07 dated 12/22/12 ref #**.

Shopping in the store with aggressive War-Mart associates barreling down the aisles with a barge of boxes and an associate leading the way - Saturday afternoon, the parking lot was packed. I saw them coming as I was facing them. I went to turn down the aisles and the associate grabbed my cart, pulling me in the other direction forcefully. No apparent reason at all. I told her to let go. The force of her pulling sent shocks throughout my body, causing muscle spasms that put me out of work for a week. Since I was in such pain, I didn't do any Christmas shopping and no gifts to put under the tree. Walmart, admitting totally liable, offered no medical care coverage to assist me in getting the medical attention I need. Nothing from Walmart but a call trying to manipulate liability.

This is the third time I've made a purchase at Walmart.com and used Ship to Store and have been screwed. They tell you when your order has arrived but when you go pick it up, you're faced with the pleasantries of waiting an hour or more on a huge line of 2 or 3 people; only to be told they cannot find your item(s). Awesome! Then they tell you to take a look in the store to see if you can find another or they will just refund your money. I know things are busy during the holidays, but really? There needs to be a better system in place because this is just an absolute joke.

I am an employee at Walmart. I went to shop at Secaucus Walmart and what I experienced there was totally shocking to me. There was one associate working on the phone named Sandra. She was very rude, saying, "I'm busy." She had no respect when I asked help. She could have said, "Ma'am, I am helping a customer. As soon as I am done, I will gladly help you," or "You can take help from my co-worker." Instead, she just said I'm busy. Then I was price matching on the phone and she wrote her confidential number in the paper, and gave to another associate named something like Barla or Parla (I can't remember the exact name).