Wal-Mart Reviews

I asked him why I should be responsible for the $49 freight charge when I called to cancel before the scheduled delivery date. He claimed that it's already shipped, so walmart shouldn't be responsible for it. Basically, I lost $49 for something that I have never received, probably $98 as I haven't seen the credit of $49 yet. Not sure if they would really credit one $49 back to my account. I will never purchase anything from walmart.com from now on.

I have always been pleased with the service I receive at this local Walmart but Mr. **'s professionalism and diligence and promptness and eagerness to help me exceeded my expectations as a customer in a store.

This type of professionalism and commitment to the highest level of customers satisfaction and assuring that I was alright has to be acknowledged. Having in mind such a pleasant experience with your colleague it was a pleasure to have met him and acclaimed my experience that day. Sincerely, Sal **

Some loud and outrageous young man with deer antlers came and decided to help with the line. I believe according to his name tag, he was a customer service manager, but he was clueless. Before started the transaction, we asked him what was the limit and fees and he didn't know. He asked the other woman, then threw his hands in the air and said that he didn't want to do this anymore when we told him how much/to whom we were sending the money. BTW, next day Walmart and I spoke to MoneyGram, come to find out that this customer service manager and the other Walmart crew were wrong in the limits and process to send the amount of money we were trying to send.

After this customer service manager left (upon refusing to do our money transfer), another Walmart employee took over. She was polite, but she was also a bit clueless. When she printed out the receipt for me to sign, I advised her that the recipients name was not like how I put it on the MoneyGram order. So, there you go, that customer service manager was busy coming up with reasons to refuse to do the money transfer, instead of inputting the information correctly on the transfer. But, thankfully, the other Walmart employee fixed it. Now, when this other Walmart employee completed the second money transfer, my address was wrong. I asked her to fix it, but she refused saying that it was not necessary. I insisted, but she insisted, so what can you do? I took her word and was wrong.

The next day I get a call from the recipient of the second money transfer, letting me know the transaction was blocked. I went back to Walmart and the employee at the Money Center called MoneyGram and MoneyGram advised the Walmart employee that Walmart was wrong about the limits on money that could be sent.

Well, after staying on/off hold for the longest, and several transactions done by the Walmart employee and another manager to resend the money, there was an error in the recipient's name. Again, I asked that it be fixed, and had to wait again. So, I browsed the store and came back. Well, the manager came back again to help the Walmart employee and told me he corrected the recipients name, but could not give me another receipt showing proof of it. I was upset, but what can you do?

Two three hours later, I get a call from the recipient, letting me know that he cannot pick up the money because of the spelling of his last name. I, at past 2PM, have not had any breakfast, spent most of my morning trying to fix Walmart's error from the previous day, had to jump into my vehicle, spend time and gas to drive back to Walmart.

When I went back to Walmart, I asked for the store manager and all I got was several floor managers who claimed that there was no store manager present, but they would take my information. I got even more upset. Then, one of these floor managers smacking chewing gum and talking to me like I'm a fool - said that she was refusing service to me. Mind you, not once did she even apologize for the piss poor service I had and/or cared to ask why I was so upset. I left her and went to the Money Center, and just like how I was allowed to go to the front of the line earlier that day, I did the same.

Well, this floor manager, she followed me. The customers were upset because I went to the front of the line. I tried explaining to them that I've been here earlier this morning, that the recipients of my money transfer were standing by waiting on the money, and I needed to fix this. The floor manager called security and I pulled out my cellphone to start recording and was told to leave the building. I refused and continued recording and both the floor manager and some guy she called (perhaps store security) told one of the customers in line to go ahead and call 911 because they were doing the same. So, I left the store.

Therefore, after two days of going back and forth to Walmart, being told erroneous information, being disrespected by Walmart and its employees, I was kicked out of the store. Now, they can say what they want to say about my conduct today, but after being yanked around for two days, spending gas and time to do a simple transaction that should have only been done once from the get-go, how would you feel? Wouldn't you be upset? So, there you go, discounts in exchange for incompetence and beyond garbage for customer service.

The comparable phone I chose, I found out, I would have to pay the difference. I let the supervisor know that was unacceptable, and I wanted a phone comparable to the one I purchased. She repeated that I can take the Moto G they had, but it would not work, and any other phone I would need to pay the difference. I replied, "It wouldn't make sense for me to take a broken product. I want a comparable phone at the price I paid." She pointed to an entry level phone, and said, "You can get this one." I told her "No." I explained that I purchased a phone and came to pick it up, to find out they do not have my product. She replied, "We do have it, it just doesn't work. You can leave with it if you want, but it won't work."

At this point we're going in circles, and I ask her to make the exchange for the phone I chose, even though it is a downgrade. She said, "You expect me to give you this phone at the same price, when you've been disrespectful the entire time?" I did not respond. "I'll give you the phone, even though you've been disrespectful," she added. While walking back to the site-to-store location, I decided this was not okay, for her to call me disrespectful, after I asked for a comparable phone for something I bought during a sale. I told her I wanted a refund and wanted to be done with the situation. I let her know, "It is not okay for you to treat customers this way, regardless of how you feel. Whether you feel I offended you, I am a customer and you cannot speak to me that way." I let her know I would complaining about the transaction.

Upon calling the manager, she knew the situation. I come to find out from the manager that the supervisor claimed I called her a derogatory name, which is completely untrue. She acknowledges that she wasn't there, and did not know what actually happened. The only name I called her was the name I saw on her name tag. She said I need to watch my language when with associates. At this point I'm really angry. I reply to the manager on the phone that her supervisor lied, and she did not act professionally. I pointed out to her that she shouldn't tell me I should watch my language, when she wasn't there to verify there was any foul language at all. The manager said, "The way you're talking to me, I can see how you are. You act that way, you can expect to be treated this way." She then hung up on me. All this for a black Friday phone. I hate to avoid this store because it's very close to my home, but I feel so angry that they will pass judgment on me, lie, and dismiss me, all for wanting what I paid for...

I had to wait over 40 minutes and then finally told ** I was going to help her find ** a zone manager. She said I had to wait and it was not her problem, WAIT OR LEAVE. So I found ** in the back of the store in Layaway. She looked at my receipt and ** a store clerk followed me to the back. She whispered to ** and told her not to exchange it. So ** the store manager came rushing down. She told me she would not exchange the item. ** was SO RUDE she told me she would CALL THE POLICE ON ME if I did not leave. I told her she was being silly and unfair and so she said I was causing A SCENE and had to be walked out of the store. SHE ESCORTED ME OUT OF WALMART, HER, ** AND **. I told ** she was humiliating me and she said she did not care.

** nearly ran me over. She was so close behind me I thought she was going to grab me and throw me out with her own hands. THAT HENDERSONVILLE, TN STORE IS RACIST. I AM A BLACK FEMALE. **, YOU WILL NOT GET AWAY WITH THIS. SHE VIOLATED ME, DEFAMED MY CHARACTER. If you have had a similar experience send me an email please. ** IS THE WORST STORE MANAGER IN WALMART'S HISTORY. I was so humiliated I have since contacted an attorney who says I have a good case. No one should be treated like this; after all, I had my receipt.

I called Walmart's Corporate office in Benton, Arkansas, spoke with Chaquita and she told me that it is Walmart's policy to return broken or damaged items. Chaquita also stated that the store manager had no right to treat me this way. **, I will be taking this further. You will not get away with humiliating and defaming my character for no reason. I had my receipt. Stop making crappy products and customers will not have to return items.

Considering I could have had this item sent to my house and thought this would be safer than them leaving it on my porch, no signature or person needed. But the real slap in the face is they let me sign for a refund and cancellation of the Item without blinking an eye or ID. NOW do that make any sense.... They were glad to make my trip to Walmart a complete waste of time and cost the store money. For this I was treated with a smile. I have been a loyal shopper to Walmart but I Will never shop with them again. Online or otherwise. For this WALMART GETS THE FINGER!!!!!

I explained that is unacceptable, that I did everything as a consumer I was supposed to do to obtain the sale item only to be told no one has this, that it was posted as online in error, and Walmart has no recourse or compensation for this. I asked if there were some other person I could complain to or speak with that this was unacceptable, and Jackie hung up the phone on me. I immediately called back (total between to the two calls expending 1 hour and 36 minutes of my cell phone time), to which I was then answered by an agent named Catherine. She was by far the nicest of the four associates/agents I spoke with. She explained the error as well, put me on hold, talked to a supervisor and came back stating because I hadn't placed an order (although the site would not allow me to), there was no compensation or recourse Walmart had to address this. I asked her for an outside agency/entity I could file a formal complaint against Walmart as this made no sense and was apparent it was their company who had this error, yet refused to remedy it with offering me a comparable computer for the same price or anything because THEY (WALMART) would not let me place an order.

She offered to let me speak with a supervisor advising that was all she could do. I agreed and spoke with another supervisor named Corey, who stated he would not hang up on me as the previous one had done when I advised I was asking for an outside agency I could file a formal complaint against Walmart on because they had refused to remedy this matter while owning it as their fault. He stated the information I had been told was correct, but that he could offer for me to find a computer I was willing to accept and they would adjust the price of. My assumption obviously was they were either adjusting the price minus the $159.00 I was going to pay for the one or the $139.00 savings I was getting off the one I had tried to purchase.

I located one which appeared by all accounts to be the same computer except that it had multiple items like a case, mouse, etc. with it for $299.00. Corey then advised he could take fifteen percent (15%) off that displayed price. I advised that was nowhere near the savings of the other one, that $44.85 was the savings off that which wasn't even close to what I was saving on the one they erred on. He stated that was all they could offer for me to locate one and I wouldn't pay the advertised price. I continued to pursue but was unable to locate one that was either in stock or close to the one that was on sale and thus was unable to find one. I then asked again for an outside agency contact, he directed me back to the same 800 number I had contacted and to press 2-2-1, (which I later discovered was customer relations for store issues). This issue arose outside of the store first and should have a comparable resolution!!!

According to the first Walmart.com rep, I had spoken with at 6 pm, stated that the sale had not started yet and that they had plenty of stock of the particular item. The rep suggested that I wait, and refresh the webpage and the event should be on at 8:00 pm. During this time I waited, constantly refreshing the webpage, waiting for a cart button to show up. This never happened. I called Walmart.com back for a second time at 8:10 and the Walmart rep claimed the sale had not started yet and that Walmart had plenty Dell Laptops in stock.

The rep suggested that I still keep trying and that it should come on at midnight. Again, I waited up, constantly refreshing the webpage looking for a cart button that never materialized. At 12:10 in the morning; I called Walmart.com and spoke to a supervisor that stated that the Walmart.com sale went on at 8:00 pm, and they sold out of the item shortly after 8 pm. I told him that I was refreshing my webpage every few seconds before, during and after 8 pm, and the sale was never happened. There wasn't a visible cart button. I also told the Walmart supervisor that I had a Walmart.com rep on the phone after 8 pm, which stated that the item was still in stock and to wait for the sale! I missed out on other local sale events because of this!

We agreed upon a time so I went to the store witch is about 15 miles away. I waited for him for several minutes and he finally sent another person to me. She ask for my receipt, which I didn't have so after some conversation, she finally gave me my money for the Turkey. So as it turns out my dinner was ruined, I drove 15 miles to see a manager who never showed and got the price of a turkey! I guess it doesn't matter about my 18 guest who mostly left to go to Cracker Barrel for a Thanksgiving meal and all the other food that got thrown away! All that mattered was I didn't have a receipt and he didn't have time to keep his appointment with me. Hope whoever reads this had a Happy Thanksgiving with family and friends and a good meal!

So I bag all the stuff back up and drive back to Walmart, find the box in the parking garage where the two sales guys left it, even though they said they would take care of it. I wait in the very long line for my turn and the girl tells me, “Oh you have to bring all in.” I explained to her that we just assembled this thing and only need a mattress, why would I disassemble one to get another one to just assemble it again? It would make more sense for her to keep the frame in the nice neat little box it comes in and give me the mattress from another one. She says “Oh no we can't do that.” So I said "Fine okay I bring it all back but then I just want a refund" she says, "Fine." Now this was at 9:30pm & the store closes at 11:00. She told me what time they opened because there was no way to get back before closing.

Next day I go to return it and am told no. Now on the way in the store the cart pusher tells my friend and me about all kinds of scams the employees are into there. Like switching TV's out for bricks in the box, notebooks in the iPad box, etc. Here I had assumed this was happening because of a customer. Now remember the previous day I was told returning it was not a problem. But now the manager Wayne ** says I can't return it. He knew that either someone else returned it and it ended up back out on the shelf even though he swears they do not return merchandise like that to the shelf for resale or the employees were up to no good. "Yeah right Wayne, sure Wayne whatever you say."

But rather than assume responsibility for his store and his employees he chooses to screw me out of my money. So in a nut shell that Walmart has stolen my money. According to the return policy he should have returned it, no problem. Several other employees stated to my friend and me that those futons get returned all the time. I just want my money back. I know there are cameras in the store and I asked about the ones for the garage and the manager, Wayne, told me that the city of Long Beach takes care of those. The parking garage cameras would show exactly what happened in the garage and what was loaded into my car. Guess we can't look at those though.

At this point this is about the point of this, not the money. Walmart shouldn't have a person working for them that can't even follow a simple return policy. You can read right Wayne? Wayne you are a sad excuse for a leader with little or no customer service skills. I can only hope this sort of thing happens to you... what comes around goes around... so Wayne you have a pleasant day.

I call the Bissell number and they told me that I had to call another number of a repair shop that fixes their Bissell vacuums. I called the Bissell repair shop and was told to bring the vacuum to their repair shop. I took the vacuum and brought it to their repair shop which was about 5 miles from me. They told me they would fix the vacuum and call me when it was ready. About three days later they called and told me to pick up the vacuum and it was fixed. I had to drive back to the repair shop at a certain time and picked it up. They didn't charge me for the repair of the switch but I spent more time on the phone and wasted more time and gas than what the vacuum was worth. I think a replacement guarantee should be just what it says!

Which is why I would like to single out several employees at the Harbison Boulevard location, Columbia, South Carolina, as embodying some of the finest service I have ever encountered in any retail establishment. First acknowledgement goes to Ty, Pharmacy Technician. He is a genuine, efficient soul who cares about his customers. Always goes far beyond the call of duty. Ty's demeanor is professional at all times. If I owned my own business, I would hire him in a second. Second is Margret, photo shop manager. Today I was shopping for items to give to needy families to make their Christmas better. While in the shoe department, Margret took the time even though it was not her department, to ask me if I needed help and needed any assistance. I watched her interact with other associates and was positive and upbeat. Last but not least is Frank, the greeter. A great guy working at an age far beyond retirement age. Friendly and a great ambassador for the Company. Great job, well done!

Updated on 12/27/2014:

I have written before about the great service I have received at the Walmart on Harbison Blvd in Columbia SC. Yesterday's excursion was fantastic. First, Walmart is lucky to have Debra ** on its staff. I knew her from her days (or, more correctly, 20 years!) at Piggly Wiggly grocery store. After the store closed for business, Walmart hired Debra and her work in Customer Service is exceptional. I watched her handle difficult situations, and she follows every policy and never strays from professionalism.

However, besides Debra, Ty, Frank, Margret, and Demetrius, there is one associate I feel needs singling out. Her name is Michelle. My 10 year old daughter and I were checking out and Michelle was so nice and kind. She treated me and Kitana like we were gold. Efficient, cordial, and just the kind of associate any employer would want to have on their staff.

When leaving, Michelle was outside on break and I complemented her on her service and she profusely thanked me and stated just how important she felt it was to appreciate her customers. What a great person. This was approximately 9pm on 12/26/2014. Additionally, phenomenal service from Lamont. I am in the unique situation of being a 60 year old white male with mixed-race daughters (white/african-american) aged 10 and 14 and while some people treat me with scorn, Lamont and all of the aforementioned individuals treat me and my daughters with love and respect. Bless them.

Selling Defective products to the consumer is criminal due to the fact of damage goods being sold without the consumers knowledge. Offering a extended warranty on a defective good is criminal behavior because the innocent is not aware the product was defective and should not be offered defective extended warranty knowing it is still defective as a product. The company who placed their name on the product they sell, knowing it has a defective issue of the power supply or fuses blowing and it counts as a extra cost to the consumer should not be sold without a label saying this product has a defective recall.

I saw my daughter talking to an associate that she knew. I motioned for her (my daughter) to come over and I explained to her that I had already been waiting more then 15 minutes for help. She went to find someone. #2 call over the intercom system was made. While waiting for help an associate Amanda was walking past. I said "Excuse Me" I was ignored. I again louder "Excuse me." She stopped and I told her I had been waiting for some one to help me. Her reply was "I have no key" and she proceeded with a man she was walking with. (Rude, unprofessional) She did not offer any other assistance to me or be concerned that I had been waiting there.

I told her I was mad and needed help. (I bet if I would be the kind of person who would have broken the glass I would have received help Plus.) While still waiting, my daughter got on to my cell phone and called for a manager. She talked to an assistance or co manager (what ever her title is) Bonnie. Explained the situation and was told. A call had been made over the intercom system. She never offered any assistance of showing that she would help or cared. My daughter told her it was the 2nd call. After 26 minutes a male associate came with a key. He did his best to be nice to me, but already I was very upset and let him know I was. I proceeded to the check out area, the cashier SARA was very nice and she was apologizing. I ask her what the associates name was (As the associate Amanda walked pass where I was checking out). I told the cashier it was not her fault and that I spend a lot of money in the store. There was NO reason for this to happen.

This Wal Mart at one time, was a very well groomed WAL MART and very helpful to the customers. Of today, it is very dirty, unclean, I have walked out with dirty hands because I have had to handle food products that have dust on them. Floors are not kept clean. The entire store is dirty and when one walks in it can be felt and seen. The store manager is a female and she herself looks like a rag bag. Not well dressed. I have seen her several times in the store, looks like she really don't care. ONLY there for the pay check.

I used to pay $5- 600.00 a week in food and merchandise at the Wall Mart in Bemidji. Now I have found the competitors have better products, clean stores, friendly associates and just as good prices. Everywhere in the store is someone asking to help. At Wal Mart, it is not given to the customer. We are a bother to the Wal Mart Associate. Get new management. Train associates to be courteous to the people that pay the pay check. I will only use this Wal Mart for minimum products.

I have two other Wal marts, one is 40 miles and the other 60 miles. I have shopped in both and have received good results in customer service. It's a shame that I will have to travel a distance to shop. I will shop at the other local stores but only when I have to at this Wal Mart. Get rid of Rude Associates and Management and Clean up this store. I know nothing will be done, but I have given out what has happened to me.

Management constantly tell her she is too slow but they will move her to 6 different Areas a night and then expect her assigned area to be recovered. My daughter learns from hands on and being repetitive. I have actually dates of things that they have done to her in the last month and I filed a complaint with Walmart themselves but not she is now being retaliated against by management. I need help, I do not think my daughter deserves this, she is diagnosed as Moderate Retardation and learning disabilities.

The majority of the people I worked with were much older and seemed threatened by having someone half decent looking and a brain in their skull since I figured out everything on my own in a week and was getting more pallet done than them. To the point I was actually asked to help people who have been there for 10 years because they were running behind, even though I had done more than my fair share of work (which was much more than what these people had completed). So I went along with it and helped out to be nice. Until the one lady that was threatened by me needed help and I went to help her. She said, "Oh you did all of your work that fast? No way, it must all be incorrect." And I said, "No, you can go check, I made sure everything was in the right spots and double checked before I finished." And she said, "Oh you must not have put the pallets, carts, or cardboard away then." And I told her I did all of that and actually helped other employees with end caps too. So I helped with the boxed pasta and she did the soups. In the middle of me finishing up the pasta she walked past me saying, "Dumb ** put the soups in the wrong spot, I knew she wasn't doing things right."

I said, "Excuse me? I've been on pasta and haven't done any of the soup, that's your job and must have been you." She went off on a tangent saying she's been there 10 years and knows every spot blah blah blah. So I finished helping and went to my supervisor and asked where else I was needed. After that, she told all of her "Friends" at work about what happened and they said I needed to learn respect and they would throw me looks and purposely drop carts full of items in my sections that didn't belong.

I also was asked to help in arts & crafts being told there was a pallet left that needed to be done within an hour. I went to help and it was still wrapped. I started breaking it down and the arts and crafts worker came over. She was larger in size and older, leaning on a cart because she was too lazy to walk on her own. I asked her how much she had tonight. She said she has that pallet and had a cart of returns and some bins. I said, "What?! I had 4 pallets stacked to higher than my height tonight and got it done" and she said, "Oh I'm busy." So I broke the pallet down, a third for her 2/3 for me. I got my 2/3 done, her cart of returns she claimed to do, and another half pallet they brought out. I went to check on her and she literally had maybe 10 items put away... In a hour. She works that section every night. Then I said, "Oh here, this is for your section" (we split the arts & crafts aisles up even though I took more aisles) and she said, "Jesus Christ I BLEEP-ing hate this place, do it yourself." So I left it there and finished my work, told my supervisor I was finished and clocked out when leaving time came around.

I told my boss and HR I could only work part time and 25 hours max. They had me scheduled 38 hours then 40 hours. At one point, I was scheduled 9 days in a row. 9 days. I told them about it and they said, "Oh we need all the help we can get and you get work done fast." I told them when I applied and accepted the job that I could only work part time. They said they'd fix it. Nope, they wouldn't listen. Then someone in IMS (in the back stock room quit) so they trained me to do back there since inventory was coming up. I did all of my work and then some. The employees back there felt threatened, would make snide comments, and would purposely screw me over on my breaks and lunches so I couldn't go. I had to go home one night because I had a migraine so bad that the room was spinning and I almost vomited. My supervisor said it was fine and he'd see me the next night. The next night I came into work, my coworkers were making comments saying I was faking and screwed them over. Even though we were overstaffed that night anyway.

So I quit. I quit because I was sick of being overworked, being treated like dirt by the jealous incompetent employees, and being accused of things I never did. I will never work or shop here ever again. And I encourage anyone reading this to do the same.

They told me that they will put a note on my account explaining the problem and someone from the financial services department will call me to confirm the transactions. If they do not call within 24 hours, that means that my account was reset and I am should be able to place the order again without any problem. I waited, no one called and I placed an order 48 HOURS afterward!!! The order was canceled in less than one minute. I called customer services again using my old claim number and I was told that the previous claim I filed was placed correctly and it did not go the financial services. They said that they will file it correctly this time and I should receive a call within 24 hours. NEVER HAPPENED!!!

Eventually, I placed the order through straight talk webpage directly (part of Walmart) and it went through, but I had to pay $6 more for each refill card. This morning I was checking my bank statements and it turn out I was charged twice for every refill. In another words, instead of charging me for two refill, they charged me for 4 refills!!! I called them and they said "we are aware of that and we will fix it in 24 hours". What is their deal with the 24 hours promise that that can never keep. My plan is 1) stop ordering thing from Walmart.com (Yep, Amazon.com is there) 2) call my bank tomorrow and get my money back if the transactions were not reversed. The bank will have to deal with Walmart.com but me.

After almost 7 years of loyal and dedicated service to Wal-Mart, I was unfairly terminated. I had a clean record and always had top marks on my performance evaluations. It all started when asset protection began an investigation. I'm not sure what spurred it exactly, but I know they called me to the office to ask me some questions about daily routines and suddenly they were asking questions about a specific incident, of which I had little control. Then they asked me if I had ever done anything to my own vehicle at Wal-Mart. I answered with an honest yes and explained what I had done.

Now, Wal-Mart has a policy that prohibits associate from working on their own vehicles. This means that an associate does not change their own tires, do their own oil changed, etc while on the property and especially while on the clock. Wal-Mart also has what is called a Company Equipment Usage Policy that states that associates can use company equipment for personal use if that use is brief and timely and doesn't interfere with job performance. Here's what I did, and what I told Wal-Mart I did: Several lug studs had been broken or damaged while being serviced at Wal-Mart. I'm pretty mechanically inclined and have worked on many vehicles so I knew how to fix it, but I don't have the space or equipment at home to do it, so I quickly changed them out at work during one lunch break (off-the-clock) using one of Wal-Marts impact wrenches. I couldn't afford to take it to a shop to have the work done because it usually costs about $20-$30 bucks a stud and I had about 4 broken or damaged, all on the back wheels.

A couple weeks after giving my statement to AP I was pulled into the office with the stores AP manager and my direct assistant manager. It was explained to me that regardless of the fact that I was off the clock and regardless of the fact that I didn't do any work that I should have paid for, I was being terminated. I then explained the policies, but it did no good. I was told this decision was made at the market office and not at the local store. My assistant manager actually pulled me to the side while the AP stepped out and told me that this was all a load of crap and he didn't agree with it.

For an associate who had no coachings and no prior incidences of misconduct to just be terminated wasn't right. The most that should have happened was a coaching first, like it's always done. Wal-Mart almost always goes with a 3-strike policy for terminations, except in my case. I spoke with several managers at my store, including the store manager, who all agreed that it wasn't fair how I was being treated. I tried several times to contact the market human resources manager, each time getting voicemail or a secretary asking me to leave a message. The store manager called several times to the market office and at one point was told I was fired for "working off the clock" which was absolutely bogus. So they changed their tune as to the reason I was fired when I tried to defend myself.

I can go into all sorts of detail about how Wal-Mart runs it business and how bad it is, but I won't. I had what I thought was a good opportunity for a career with several managers ready to recommend me for promotion to assistant, but that's all gone because of someone I've never met telling me that I'm not worth their time.

When I got home I called the store and asked to speak to a manager. I was "accidentally" hung up on so I called again. After a 5-minute wait I did get a hold of a manager & she advised me to talk to the store's asset protection manager. I talked to the asset protection manager & asked her what the policies were in checking receipts, and she replied that they checked "every third or fourth person." I asked her why everyone wasn't checked if as the security guard said "You can't be too careful", and why the customers should be penalized for the poor management in that particular store (store recovery is atrocious & store personnel hardly recognize your existence, that is if you can find an employee on the sales floor).

She stated that it would be impossible to check everyone's receipt as the lines would back up (No concern about the long lines at the registers however), and they were doing the checks to keep prices low. I pointed out that there is more things just as important than low prices, such as customer service & showing at least a modicum of respect for your customers. Needless to say our conversation was not productive in the least.

The next day I called Walmart's "customer care" center & relayed the same story to the customer care rep, at which time she assured me a member of upper management would contact me. I also sent an E-Mail to the customer care center outlining my concerns. I waited till Nov 1, 2014 for the call, at which time I called the "customer care" center. The representative stated that the case had been closed after & E-Mail was sent to the store requesting that a manager from the store call me. I asked the rep to have the District manager call me as it seems the store management couldn't be bothered. This store had over $1 million in shrink for the quarter, and instead on inconveniencing their customers, maybe they should look at the management in that store.

Original Review: Nov. 1, 2014

I have been a Walmart shopper for many years. I am retired and live on a fixed income. When I needed something in a hurry and the funds weren't available, I used the BML plan. I always paid the amount owed within the month. For some reason, which has not been explained, Walmart discontinued the BML plan in September 2014 and is now offering a Lay Away plan. Needless to say I have abandoned Walmart for other online stores who still offer the BML plan.

As an added note, he had only been working there for less than 2 months before he got the supervisor position instead of the person who was originally supposed to be appointed the position due to his military experience and being retired from it. All the other associates are afraid of reporting him for it because he throws violent threats around as well and has attempted to run a couple of associates over while moving pallets full of merchandise as he is looking straight at them including myself on one occasion. I constantly get stuck with the tasks nobody else wants because I hardly say anything to him which I'm sure from his attitude towards me and the other unloaders he knows that I do not like him at all and I have good reason not to. I go in to work every day I'm scheduled with a feeling of dread, feeling worthless, and fear of my own personal safety and safety of the other associates in the GM receiving.

I am ashamed that I did not look into what I was buying in the first. I mean this cruddy food is preserved with something that gives people and dogs cancer, has soy in it and corn. I mean we all know even we do not digest corn, gives us the poops too lol. I thought about trying to see what else this dog food is made with. Here is a tip. I should have done anything else to give my dogs their old dog food. It is better to give them food that has real meat, and healthy stuff lol not soy and corn. Just to start with they will like you more and they won't pass smelly gas as often or their breath won't smell as bad either and they will live a longer life too.

We have fought for the past 4 to 6 months to have a working wheelchair available at the Jennings, Louisiana store. My elderly father has called Corporate Wal-Marts every month and has gotten nothing more than unfulfilled promises. The week of October 20, 2014, he received a call from the Manager of the Jennings Wal-Mart, Mrs. **, and was assured that she had personally checked out the wheelchairs and they would have a working chair for him when he came. I also spoke with Ms. ** and gave details on the chair problems: 1 foot pedal missing on 1 chair, no latch to close basket on 1 chair, seat bottom not attached in 4 corners in 1 chair (person sitting on metal bar).

This past Saturday October 25, he went to the store and the same broken chairs were there. He again complained to Service Desk. Was told to call 1-800-WALMART. I called the store and spoke to the Assist Manager Ms. Karen who brought him a chair which was the same chair with the missing latch that attaches the basket to the chair it continues to come open making it a HUGE safety hazard as she could have fallen out of it. He left feeling totally frustrated.

Today 10/27/17, he again called the corporate office today and spoke with General Manager Mr. ** (?), who stated they have a problem with people leaving them in the parking lot. That is a very POOR excuse as when someone exits the store they can be followed out by an employee to get the chair and return it. Its not reasonable to leave your special needs loved one in a vehicle alone to return a wheelchair to the store. I would think that a large successful company like Wal-Mart should be able to come up with a plan where everyone can have access to their store. Its obvious that the Wheelchairs are not maintained and are a very low priority to not only this store, but Wal-Mart itself. I don't think that would be the case if someone would get hurt in one of their broken, unsafe chairs. Its very frustrating to continue to fight this and have people make promise after promise, after promise and you see NO change. Please feel free to contact me to discuss this at **.

When I finally did get someone from the store to finally help with service, they couldn't answer any questions we had about how to care for them, how much to feed them.. etc. After buying a few fish and only lasting less than a week, I finally went to a real pet store with knowledgeable people and bought 2 more new fish. Unknowingly, my husband let my granddaughters buy 2 more fish from walmart and added them to our tank and within 4 days one of the fish had died and 2 days later the fish I got from the pet store also died. Obviously these walmart fish are diseased and are dying quickly and infecting and killing even the good fish we bought from the pet store.

I spoke with a staff member in the fish area at Wal-Mart and was informed not to waste my money on the fish here because they only last a short time. I will be speaking to the store manager Dion at the saratoga ny store on Tuesday. I want not only my money back for all the fish I bought and died but I want them to either stop selling the fish all together, or hire someone that is educated about the fish they sell, but also educated enough to be able to train a few of their staffing on how to care for them as well. After all, fish deserve to be cared for as well as any other animals. Thank god they don't sell cats and dogs.

We distribute our Buddy Poppies as a fund raiser to enable us to assist Veterans in need in our community. The Poppies are made by disabled Veterans, which we buy, providing them with a profitable vocation/training, and the money we generate helps local Veterans in need with help in paying their electric bills or rent or transportation to their Drs. As an officer in our local VFW I took this as a slap in the face after all the previous years that we have worked together in our community. The manager couldn't tell me exactly who I could talk to about this so I am left to use the complaint system which I feel is not the appropriate vehicle for this situation. Please email me and let me know who I can talk to about this situation and how I can get ahold of them. I really want to continue our association with Walmart but am really unhappy at the moment.

Our scheduling is horrible. We have no middle shift, we always have lines of angry customers. Closing for customer service is horrible too. There's so many returns, so much junk and only one person to sort it all AND to take care of customers? Also, we have daily returns of expired products. Produce and grocery managers need to be retrained. A couple weeks ago a man came in horrified that he had given two bottles to his infant and then discovered that they were expired. Pet food is also being put on shelves expired. This store needs a heavier presence of their managers instead of always hiding. They need to stop being afraid to say NO to a customer regardless of what threats to "corporate" they claim. They need to remember that we do have printed policies to show customers paper proof of what we can and cannot do. Major things would be Price Matching, Returns, & requirements for money center proof of identification. This store needs major work. I'm going to attempt to speak to personnel again but if nothing changes soon, I will go to the store manager. I hope someone from Wal-Mart corporate reads this.

I now have the awesome opportunity to contact my credit card company to retrieve the receipt of my past purchase from about 6 months ago. I have been using a back up phone for months and would have loved to have my replacement within a week, or even a month. What you are buying from this product is customer support and it was the worst I have experienced. Sincerely, An Extremely Dissatisfied and Frustrated Customer.

So i told the cashier if that's the way they are doing their layaway they can put all i have back. She asks "all of it?” I say "yes, why do i want to pay for all this at once, i can buy a little bit at a time or from another store. It seems to me it shouldn't matter the minimum dollar amount per an item, i have 4 children and you multiply $10 four times that's $40 already. So i do not think there should be a minimum amount per item, this is just a way for Walmart to keep the almighty dollar and not help the people that need it the most".

That's the point they wanted me to talk to the head of the layaway department that was in a meeting. However i had other things i had to get done that day. I had already wasted 2 hours getting items just to leave it. So all I’m asking is please help the people and remove the $15 minimum per item. Consequences are this, i will simply do my holiday shopping elsewhere. I feel very unimportant to the store that i do all my business at. As do a lot of other people that need help for the holiday season.

I'm also told at this point I can drive to the store and return the item and receive my refund in 3-5 business days after that. This is an outrageous theft! I would like to press criminal charges for theft and fraud. Customer service refuses to cancel my order or assist me in any form. They have made it very clear that they do not have to return my money at all. There needs to be criminal charges placed against this company for authorizing an order without my consent! I have several emails pertaining to this matter that clearly show where Wal-Mart.com placed an online order that I did not agree to. Just the hassle and stress of this matter has me wanting to take legal action.

This results in the destruction and bankruptcy of small businesses across America, tactics that squeeze suppliers to prices that are barely profitable, employees who are treated marginally better than if they were in a work concentration camp and consumers, who to get these low rollback prices have to suffer abuse at the hands of those same very unhappy Walmart employees (check the internet for their comments), no customer service (actually the reverse which is customer abuse) and arrogant inflexible and unfair policies and procedures. This company is the epitome of what can go wrong when capitalism is practiced without soul, humanity or morality and all of this from just one family, the Waltons. All companies make mistakes and that will be true as long as they are run by us humans so the measure of a company is not whether they make mistakes but rather, what do they do when the mistake is made?

Most companies care about their customers and therefore try to resolve their issues. In Walmart’s case they say, “That’s our policy”, or “It’s the customer’s fault” or “It’s the fault of one of our employees”. So we, the long suffering Walmart customers have to somehow rationalize that the price we must pay for all of those wonderful low prices (which by the way in my case as recently as last week on a tuna product were 18% higher than my local Publix store) is to be abused and to suffer the bad temper of the average Walmart employee. And, in my view, it is steadily getting worse!

My current issue? Yesterday I ordered a sofa from Walmart online for $350 and paid for it with my Visa card. In the approval process I had to put my Visa secure code into the system for security purposes. I received a confirmation from Walmart and a delivery date. Several hours later I received a cancellation of the order because it did not pass Walmart’s security??? I called my bank and they confirmed that there was a valid authorization on my Visa for the $350 in favor of Walmart. I called Walmart and they told me that they have their own security system even though the charge was approved and authorized by Visa. I said “so what about the authorization you have for $350 on my Visa?” The answer, “Oh that will be released in 7 to 10 business days”. I fought with them as it is neither reasonable nor fair that I should be out $350 for 7 to 10 business days because of their security, their mistake, in addition to the fact that I don’t get the product that I ordered. The answer, “that’s our policy” over and over.

This is not the first time that I have run up against Walmart’s cold core and judging by the thousands of online complaints, I am not alone. I for one will boycott Walmart for the rest of my life and I will do my best to influence as many people as I can on the way. Ok, it may cost me a bit more but I will be dealing with people who care, people who are trained and with companies who have a heart, who have scruples and who are not a Soulless Wasteland like Walmart.

Not only this, but the way they keep betta fish makes me absolutely sick with anger! They have them in tiny tiny little cups that they couldn't even fit in! The fish were much too big for the cups and they were bent and twisted to fit the shape of the cup, some of them were even so cramped that their tails and fins were sticking out of the top of the cup. The few cups that had lids were stacked on top of each other so that the betta fish couldn't even get air and at least 60% of them weren't even alive! If it were puppies or kittens in those situations, the entire store would be shut down! So why are fish any different? They feel pain and fear like any other animal and their treatment is torture. I went with the intention of only buying one gold fish but ended up buying 2 because I felt so bad. I would have bought more but 2 was all I could fit in my tank comfortably. The black moor I bought was listless and seemed like he was about to die, but in his new tank he seems to be doing very well and I think he's enjoying his new life.

The calico fantail they sold me isn't doing as well as the black moor, but she's still happier with me than she was at Walmart. She only has half a dorsal fin, one of her eyes is bloodshot, and the left side of her body doesn't work very well, she swims a little lopsided but she's still able to keep up with the moor and she's been doing better since I brought her home. I've treated her with the proper medicine (which I doubt Walmart ever would!) and I hope to see a full recovery but I doubt it will happen after they treated her like that. Walmart SHOULD NOT SELL FISH! They refuse to properly take care of them, and give people misinformation on them! They told me that my two fish could live in a bowl TOGETHER with NO FILTER! Which is completely WRONG! All fish need filters and goldfish need a 20 gallon tank with an additional 10 per fish AT LEAST!

Not only this, but the idiot who bagged my fish didn't even give them any air! He just tied up the bag and handed it to me and I had to untie it and let some air in and retie it the right way, he also gave me hardly any water for them at all! Plus, they were selling BROKEN 10 gallon tanks for 30 DOLLARS! The entire tank was cracked and broken. They were also selling small cups and vases to keep betta fish in which is terrible! Walmart is a terrible place and they didn't deserve my money for those fish! I'm glad I bought them though, because even if they die because of what Walmart did to them, at least they'll die well fed in a clean filtered tank, happy as possible. ** walmart, their fish departments need to be shut down! All of them! Not a single person in that whole store gave a single ** about the lives of these fish, they treat them like objects instead of living breathing animals!

I have no personal friends who work for Walmart, so this is coming strictly from a previous customer. I would rather spend more money on products and the gas to get there than to keep lining your pockets. You should be ashamed. Get those cashiers some hand held scanners at every station that work and by all means give them a raise that they well deserve. Mr. Sam Walton would be sooo very sad to know his business doesn't care about his workers or customers.

After Assistant Store Manager Jim and myself called multiple people from Walmart.com we got information on the card, and found out that within 24 hours of getting the gift card from the Walmart store, someone in Woodbridge, Virginia on 7/28/2014 at 13:07 had used the card online to attempt to purchase an iPad Air and have it sent to Walmart store #1852 in Woodbridge Virginia. After speaking to Walmart.com Customer Service employee Derek in the Great Lakes Region cube #**, we found out that, that purchase was then flagged by Walmart due to security issues for multiple reason, and the funds were returned to the card at 13:36. The reason given were that: 1) The account used to attempt to purchase the iPad Air has 3 different accounts under the same name. 2) The amount of the purchase.

Derek at cube #** then told us that the funds on the card should have been held until validated, but due to Walmart’s systems going through updates, there was a glitch that then let the person in Woodbridge, Virginia purchase electronic gift cards from Walmart.com in the amount of $600, which they then used those electronic gift cards to purchase more electronic gift cards. This happened on 7/28/2014 at 13:52, only 16 minutes after being flagged initially. At 16:31 they again purchased $40 in electronic gift cards from Walmart.com, leaving the balance on my card at $0.72. As we were told by Derek cube #**, had Walmart.com’s system not glitch, my funds would have been held until the card was verified.

Since that day, I have talked to and dealt with the following Walmart employees over more than 2 months of time (Spelling of names may not be completely accurate): Peter **’s Secretary - District Market Manager, Bill ** - District Asset Protection Manager, Katie - Asset Protection Manager - Store #2512, Jim - Assistant Store Manager - Store #2484, Aubin - Assistant Store Manager - Store #2512, Alan - Assistant Store Manager - Store #2512, Ricardo - Assistant Store Manager - Store #2512, Mona - Assistant Store Manager - Store #2512, Derek - Great Lakes Region - Cube #**.

Police report was filed in Phoenix, Arizona with Officer ** badge number #**, and I met her personally at Walmart store #2512. She spoke with Aubin and when she came out, she told me she had done everything she can but that he was unwilling to work with her and me. I have the conversation between myself and Officer ** recorded, where she states that all Aubin, Bill or Peter needed to do was have me sign an affidavit stating I did not use the funds on the gift card, and the funds should have been released back to me.

Through the last months, I have been lied to multiple times by Bill **, Aubin, Ricardo and Peter **. I was told multiple times that I would receive calls back, only to be left for days and weeks without returned calls and calls being ignored. I have many recorded call to Bill ** that were unanswered, with voice mails left, only to not be returned. I have many calls with Bill **with promises to call back within a day or two and then he would not call back and would ignore all calls to him and voice mails left. I have all calls and voice mails left recorded. I left multiple voice mails for Peter ** and never received a call from him. I was able to speak to his very rude secretary two times, but never Peter.

After over 2 months of going through hell, being treated horribly, accused of stealing the funds and being dishonest, being ignored and thrown around, I was told by Bill ** That Walmart was not going to return my funds, and that was that. He told me Peter ** would call me. It has now been weeks and I have not received a call from any Walmart representative.

I will not stop fighting for justice, until it is reached. Walmart has the ability to track the gift card usage and find the criminal in Virginia, yet. It is because of Walmart.com’s system that my funds were released to the thief in Virginia and if Walmart.com’s system were working correctly, my funds would still be on my card. Walmart needs to be held responsible and my funds need to be returned. If action would have been taken immediately, this criminal could have been caught. With it being all online transaction by the criminal, they can still be tracked and caught. To have $648 stolen from me and then be treated like a thief and so poorly by such high Walmart employees is unacceptable.

Suddenly, Frank wasn't at the door one day and I inquired about him. They said that he had fallen in his apartment and passed away. Close to one year later, I decided to try a riding cart and I could hear Frank in my mind, "See, I told you how much easier it was." I continue to use the mobile shopping carts at other super stores and think of dear Frank every time. Frank is gone and now, so is his beloved store, as they closed their doors, unable to compete with the nearby markets as expansive as football fields.

It has been about four years now and I pull into the handicapped space at Wal-Mart, hoping there might be a riding cart that has been left outside. On the most challenging days, it would make life easier, but I don't get so lucky. Clouds are rolling in and it begins to sprinkle. I hold onto my cane and scuffle carefully into the store. When you're disabled, it doesn't matter if it's raining or snowing. At a snail's pace, you're bound to get wet. The riding carts are very few in our local Wal-Mart and on this day, I notice they are not parked in their regular storage area. I find two and neither are plugged in to be charged.

One starts right up, displaying a full charge. I place my cane in the basket, climb on and roll in to get my usual supplies. Something feels different about this store lately. The stock people and cashiers I have come to know are not around, replaced by unfriendly faces. There is a new policy where each customer is stopped at the exit. A Wal-Mart employee looks at your receipt and draws a line at the bottom of it with a marking pen. I don't understand what this means, as they do not check your bags, or appear to be looking for shoplifters.

Cautiously, I pull up to the cashier, reminding myself that I have to keep an eye on the transaction, as the past three times, they have entered incorrect information in the register or did not hand me the correct change. I drive to the exit to hand the man my receipt and he puts his hand up as if he's a traffic cop. "You can't take the cart outside to your car," he retorts firmly. "What are you talking about?" I ask, "I've been using these carts in rain, snow sleet or hail for a few years now." "It's raining and we have a new policy," he answers gruffly.

My next question to this abrupt, condescending jerk who I've never seen before in this store is, "Then, will you tell me what I am going to do and how I will get to my car?" He smirks and says, "I don't know, but you'll have to leave the cart here. You cannot drive it outside." The irony of it all. I never wanted to be dependent upon one of these riding carts and now, I'm forced to figure out how I will get the goods I have just purchased out the door and to my car. Suddenly, another customer has overheard what has transpired and he cannot believe his ears. He approaches me and offers to help.

As I drive away, I am bewildered. If the Wal-Mart management cared about their customers; if they made sure their employees didn't leave the riding carts outside in the rain; if I didn't have rheumatoid arthritis . . . so, do I return to shop there in the future? I begin to plan that I'll only shop on days when it isn't raining, but winter is coming and then, what do I do? Does Wal-Mart have any clue as to how the population of baby boomers and disabled persons is increasing and how the demand will intensify? Does Wal-Mart, from the CEO down to the local management have any idea of how much seniors are spending weekly in their stores? If we all ceased in shopping there, would it make a difference? I have already begun to design a strategy for alternatives, better prices and saving money. It will not be necessary to shop in a Wal-Mart store again.

The assistant LP manager came over to the cashier aisle I was in and glared at me and said "absolutely not." I tried to show him my protection order and he wouldn't even look at it. He then asked me if the abuser was a Walmart employee. I replied no. He then glared at me again and said this wasn't a Walmart problem and the answer was still no. He proceeded to tell me he was an ex-police officer and knew his rights. I asked him if someone could just watch me through the Walmart entrance glass doors, and again he said no with an arrogant attitude. I started to cry and said "I could get killed in your Waterville Maine, Walmart parking lot and you can't have an employee watch me through the glass doors at the entrance to be sure I got into my car safely."

I asked him if this was his middle aged Mother with health issues would he want her treated this way in this type of situation? He really didn't answer me but I'm hard of hearing. He may have made some remark. He said I could call the P.D. and ask them for a police escort. I responded, I just wanted to get out of the Waterville Walmart store and they had lost a good customer forever. He said that's my choice to make. I'm sure he's erased the camera that filmed this nightmare or turned it off before coming out to talk to me. Somehow, I'm sure as assistant LP, he's made this conversation between us and everyone else that cared to listen disappear.

I spent over $200.00 tonight, 10-12-2014. He then walked away, saying something to his employee. I couldn't hear what he said. I saw him walking in the front of the store just as I was getting ready to leave and asked him if I could get help with a 40 pound box of cat litter I just purchased but couldn't lift. A nice male customer put it in my cart for me in the pet section. When I saw him walking in the aisle in the front of the store, I asked him if somebody could unload a 40 pound bag of cat litter in my car because I couldn't lift it.

A nice customer in the pet section put it in my cart for me because I couldn't lift it to put it in the cart. The assistant LP told me someone could put the cat litter in my car. He saw the 40 pound box in my cart when he came over to tell me nobody could escort me out or watch out the Walmart entrance glass doors to be sure I made it to my car safely. He taught me a lesson. In his eyes, a person's life is worth nothing in his eyes but a customer who purchases cat litter for $14.77, gets help to their car.

He had humiliated so bad in front of his store employees and Walmart customers, I felt like a victim all over again. The assistant L.P. employee certainly does not have any people skills. Walmart just lost a good customer because of the crude, rude way he treated me. I worked retail many years and never treated any of my customers so unprofessionally. I used to carry their purchases, open the door for them and if one of them had showed me a domestic abuse protection order, I certainly would of made sure they got to their car safely.

I'm currently under the care of a doctor due to the trauma I suffered when dragged by my ankles by my domestic abuser in the year 2014. An EKG was taken, blood work and a Chest x-ray was done week. I was put on a diuretic to determine a prognosis. I certainly couldn't have outrun my domestic abuser if he came after me in the Waterville, Maine Walmart parking lot. Apparently, customer safety isn't part of their safety handbook.

It was pointless to argue with them, so I didn't. They dropped the ball by not giving me all of my groceries, and I get punished for it? I can understand them needing a receipt for a return, but there should be a system in place for when THEY fail to give me all of my groceries. When they realize it, they could write my description down and tape it to the bag, or write it in a notebook. They do not care. I am sure that I would not have this problem at a local grocery store. So glad HiNabor is opening. I still cannot believe their lack of common sense. Astounding.

I called customer service and after waiting for a while they told me they weren't able to see why it was cancelled. After mins longer she came back on the phone and told me that she wasn't sure so she spoke to her supervisor and he said that he isn't sure but it's probably because I am a new customer online and they cancelled it out because I may have been defrauding them! This is the most idiotic thing I have ever heard and they claimed that in order to help me it would take about 5 days. I needed this card and proceeded to just contact the straight talk company where they were able to assist right away and get me my card. For these reasons among many others I will not purchase anything from Wal-Mart.com again and will avoid the stores also! This situation was absolutely ridiculous. I was spending almost $50 and they lost my business for good now. I will also take this to the BBB with a complaint if I have to also. Thanks!

Four other Walmart representatives were hanging around at this counter and none with name tags. All complaining that the customers are not allowing them to work. I am so sorry, I was under the impression they were there for the customers? I mean, doesn't their smock say "how can I help?" The ONLY representative working without complaint was the young man who was activating phones. Hands down, the WORST representatives I have ever come into contact with! I will NEVER return and I will be sure that when family visits that I will make sure THEY will not go to this Walmart, if any.

I went to my local Walmart store today the 4th of October, explained to the customer service staff I had to buy another phone because I didn't like the performance and besides I realized I needed a 4 handsets instead of the 3 only to be told I had 15 days after I had received the phone to return it even though there was no such return policy written on my receipt. She asked me to call Walmart.com which I did. They kept me on the telephone for more than a hour with no help. I called back and it was a same story. Very unhelpful. PLEASE HELP... THANKS.

After we put everything in the basket my son started to turn the basket around not knowing that the basket was suppose to stay there. The cashier said, "Sir, sir, I need that basket," while tapping him on the back and then grabbing his shoulder. When we started to walk out of the store I looked down and saw that my daughter was drinking a $0.36milk that wasn't paid for so I turned around and tried to check out of the self-checkout at about 6:58 pm still not knowing that my card had actually been cancelled by my bank because of a security periodical. Again it read unuseful card...

I called my husband so he could check my account over the phone. He said I had $140 in the account and told me to ask if I could go to my ATM to pull out some money. The person working that area asked me loud enough for everyone to hear, "Are you having trouble with your EBT card?" I said, "No, I'm using a debit card." I explained to her that I just got off the phone with my husband and he said that I have $140 in the bank so I don't know why it's not going through. I then went on to tell her that we just got through having to void all of our groceries and I was just trying to pay for some milk I just noticed that I didn't pay for.

The lady tried to use my card as credit. It didn't work. I had my oldest son go to the truck to see if we had any change in our truck. He came back with $0.24. I told the lady I needed to go to my bank to pull out some cash. She said, "You can use ours if you want." I said ok, same results. I went up to the front area of the self checkout where I was told to pay for the milk. I explained to the lady there that there was something wrong with my card and that my husband was on his way to come pay for it. She said, "I'm sorry. If it were up to me I would let you leave."

While waiting for my husband the lady called for another employee and asked her if there was anything that could be done for me. She asked how short I was. I said $0.12. She said that it was up to her if she wanted to be $0.12 short on her register. I told her, "Don't worry about it. My husband is already on his way and is already upset about having to get off work just to come here to pay for the milk and he would be even more upset if I ended up calling him and telling him never mind when he's already on his way." I don't think my husband was given a Receipt. I know wasn't. By the time I left it was after 7:30pm. I have been to a lot of Walmarts across the country and it seems like their customer service is always poor.

So sorry home office, I don't lie to my customers. They are simply my boss, period!! You keep your job simply by being truthful. So a bit of advice for you home office reps offense but you guys are not intelligent at all. So here's a bit of advice. If you want to keep your customers and your customers happy simply let's have some common sense. Don't create Avenues to ruin customers' experience. Let's create more hours for associates. Stop cutting hours and let's grow up seriously so we can have areas covered and more open check stands - that simple.

I broke free and went to the female bathroom and told him to call the police that I was not leaving without some form of humane assistance and not to be manhandled and pushed out into the dark to fend for myself with no public transportation or taxi - to walk along Hy 13 in an unfamiliar area at midnight. No compassion or courtesy was noted by any Walmart employee. Would you want this to happen to your mother or wife? Thank God the police were more understanding, listened and assisted a distraught disabled stranger in their midst.

Then I called manager and she came she did that. She change my pant. Then I forgot to take my money back, and I came like after 1 min. and I told her, “You don’t give me my money back. You just changed my pant, but you don't give money.” She is like yelling on me and said she gave me money. I was like again excuses. Then I called again manager and she come. She checked camera and she looked camera - I wait like 30 min. and when she come back and check camera and manager apologizes to me and said, “Sorry about that. We forgot to give money back.” Then she gave money back… and then the lady who forgot to give me money back, she is looking me rudely. The lady is not supposed to work on customer service on Walmart. She is not take seriously her job. Hope you will get my complaint seriously. I appreciate you take this complaint. Thanks.

Both we waited about 40 min until my van arrived, to make sure I didn't speak to anyone. I felt that my rights to speak to whomever I wish were violated and want to sue WalMart for a lot of money to send a message that this isn't ** Germany. Moreover, if all is in order, what does WalMart have to fear? Obviously, one infers that all is not well at WalMart. However that be, my right of free speech was trample on, then I was in effect threatened. Such behavior can't be tolerated in a free society.

On September 9/14/2014 I was called in the office regarding a customer who asked could he get some customer service. This customers always come into Walmart and we're friendly with each other. He is a nice man who always jokily when I'm working. At the time the customer made this comment I was down the other end getting bags for my register. Once at the register the customer and I joked around and laughed. Devante (CSM-OVERNIGHT) walks by the register and looked at the customer and me. Customer informed him that there is nothing going on here and Devante (CSM-OVERNIGHT) stated I have nothing to do with that and kept on walking by. I was later called into the office by Devante (CSM-OVERNIGHT) about the same customer who informed him there is nothing going on here. Once I enter the office Yolanda (Support Manager) was there. Dialog of conversation:

Yolanda (Support Manager): Well they do not suppose give you a key or turn a key. You may go back up-front now.

There is also a lot of favoritism going on with Jennifer. She allows a group of workers to follow her around the store and do no work. While taking other workers from their post to do their job. She has informed us that "If anyone wants to complain about her walking around the store with me, she can do more than one job and yes I play favoritism."

I have been accused of taking Electronic keys. I was told by Justine (Co-Manager) I had took Electronic keys and never returned them. I told her I gave the keys back to the original person working in Electronics. She said, "You did not give them back and we have you on camera." I ask to see the camera footage. Justine (Co-Manager) and Kenyon (Co-Manager) claimed they did not know how to work the camera. She paused and looked at Kenyon and told me go tell the other people for you guys to look around for the keys. However, I haven't heard any more feedback on this issue. I don't know if they found the keys or not. I have contact Human Resources and they only have given me the run around. Store Manager ** at Store 1811 allows his Managers and CSM to harass, bully, threaten and verbally abuse workers. Since he is getting a new store to oversee, he has shown even more of a lack to take action.

To make things even more frustrating, when I go to the online customer service portal to report the problem and follow the sequence of prompts, finally sending them an email via their portal, this is the email reply I get back: "We're sending this automated response because you replied to a notification-only address that cannot accept incoming e-mail. We invite you to contact us at Walmart.com." When I click on the link in the email it just takes me back to the same place I started, did it again and it gave me the same reply so I'm stuck in an endless loop and nobody at Walmart ever gets the email - Pure genius by their programmers. I finally had to resort to calling Walmart on their customer service line.

I asked for proof of video or anything to prove their claim to me, they did not and only response was "take our word for it". By then I knew my 10 year employment with Walmart was over. And now I'm waiting for a time and place to meet the unemployment representative to appeal their decision to deny my unemployment benefits based on the information Walmart gave them. One thing still stands out as suspicious was new store manager. My yearly evaluation was coming up and I would always pass with flying colors and a mandatory pay raise. I was getting close to 14 dollars an hour. It seems highly likely they were looking to cut costs.

This will both be negative for me as I will be losing precious time off of work and with my daughter, but as well for Walmart because they will get negative reviews from customers once they see what I have to go through because Walmart simply refuses to give to me what belongs to me. I have tried calling the Walmart head office to no avail. They have you go through a massive labyrinth of pushing numbers without so much as giving you the opportunity of speaking to a representative about said issue. I'm done ** Walmart.

I even brought the empty bottle along with the receipt. The customer service person gave me the third degree and told me I shouldn't have waited so long (it was day 27 since I purchased it) and there was nothing they could do about it. I asked for her supervisor. Her supervisor was Maurice and I could hear the inflammatory exchange between them as I approached them. I walked up and said that instead of debating about what the problem was, that I could tell them in front of each of them, that I was tired of the customer service person rant on and point her finger in my direction. The "resolution" was Maurice telling me that it wasn't worth my time for a "few cents" and that he would do it this time and never again. Sorry, but $4.50 is not a few cents to me. Resolution to this was no apology but Maurice saying that I will do the refund, though it's just a few cents--this time, but never again.

The driver and his passenger got out of their truck, accosted me as they followed me to the store's entrance. They were raising both hands in the air and extending both middle fingers in an obscene gesture to me. They were cursing so loud that many other patrons stopped what they were doing and watched these two men accosting me. I walked into the store and requested to speak with a manager. I informed her that I didn't feel safe and that I was concerned for my well being and that of my vehicle as well. She then suggested that we go outside and check my vehicle and we found that it was indeed safe.

I then told her that I was going to move my truck so that these persons in the delivery truck would not come back and tamper with it. At that time I saw one of the men walking from the other end of the storefront and I informed the Manager that this was the driver of the delivery truck. I turned and walked quickly to my truck. I saw the man walking towards my truck so I locked the doors and proceeded to drive away and this man walked behind my truck with his hands raised in the air and his index fingers in an obscene gesture.

I drove back home to Petawawa, On. I did not feel safe shopping in Wal-Mart before. I never felt this unsettled and sick to my stomach before. I do not wish to deal with rude aggressive persons while I am shopping at any shopping centers. The Vehicle was a white truck with large letters on the side of the trailer. I did not write their license number or the company name down. I felt like I just wanted to get home safe.

Second Email - I'm guessing that you have not grasped the total gravity of this incident and how it has left me feeling. I drive approximately half an hour each way to go to town, therefore I try to make one trip a week as gas is very expensive. I am seriously looking at other shopping centers to get my groceries and other items I would have normally purchased at Wal-mart. I have to first come to terms with these two intimidating men that operated a delivery truck to one of your stores. I saw something in the eyes of these two individuals as they walked towards me that terrified me. I now look at all white tractor trailers with apprehension and fear. I'm not sure If I will ever be able to go to that store or perhaps any of your stores ever again.

You chose to enlist these type of people who have no personal communication skills as well as compassion for other people, let alone your patrons. I feel it is my duty as a person who cares about the well being of others to alert all people that I know via social media and word of mouth of the way you can be greeted when parking in a Wal-mart lot to shop with their families. I can appreciate the fact that you have multiple locations across Canada to deal with and it can overwhelming to address all issues that are reported from any one of these locations.

Rest assured, I can find many other stores to do my weekly shopping at, where my family will be safe from Accosting and threatening delivery personnel. I have been shopping at Wal-mart since it was taken over from Woolco many years ago. This altercation has greatly affected the way I feel and I am afraid it has scarred me deeply. I would like to request the name of the company that was delivering to the Pembroke Wal-mart on Sunday the 7th of Sept, 2014. at 12 noon so that I can address this issue with them and the authorities. Thank you very much...

I do not understand why Wal-Mart does not brief there delivery drivers as to the safe paths through the parking lot for Tractor Trailer delivery drivers. I still feel unsafe to leave my home.

Problem is that when I called Customer Service, they admitted that they had cancelled it in error. Fine, mistakes happen, but to come up with these lame excuses after the fact is insulting to me. Then to blame me for canceling the order or to allude that maybe the bank cancelled it because I don't pay my bills is unconscionable! So they claim I need to call the bank, and the bank says only walmart.com can release the $400 that's tied up on my credit card for an item they cancelled.

These people are the bottom of the barrel. I would take caution ordering online in general. The key to remember is you have nobody to talk to if there is a problem. Their answers are nothing more than templates. They will tell you anything to get you off the phone. So meanwhile I have no birthday gift for my son and I can't buy it elsewhere because my funds are tied up by the bank. I've had much better luck with Amazon. I'm only sorry that I didn't read these reviews first before making the purchase.

I was buying a flat screen tv the last time (about $1000 purchase really?) which I ended up having to load and unload by myself while Wal-Mart employees stood and watched. I paid them to treat me this way... Yesterday a similar incident so I returned the tv and took my business elsewhere. I am done paying this multibillion dollar corporation to treat me like crap because they can get away with it. It gets worse all the time, I would rather pay more money and drive out of my way (which I will continue to do) than to ever set foot in that disgraceful, sorry excuse for a store ever again. Walmart should be held accountable for allowing this kind of unprofessional despicable behavior to go unaddressed... Just stay away from Walmart at all costs, its not worth it.

After the brainwashing, you are quite literally thrown to the wolves. None of your typical job duties are actually explained or demonstrated to you, rather, you are just expected to perform them. I can honestly say that though I was hired in a specific department, I essentially must perform on a regular basis, the job duties for at least 3 separate departments, by myself at least 85% of the time and with no increase in pay (which is very low). I am typically the only employee assigned to not only my original department, but the entire western half of the store.

In addition to having to service multiple departments, several of which have key components such as making keys, cutting fabric, and mixing paint, I'm expected to re-stock all of these departments with merchandise that the night shift decided they were unable to stock. Add to that the constant paging to different departments, the continual direction to answer incoming phone calls and the never ending directions from far too many managers, each overriding the other, and you've got the makings for a great disaster. I hope that not all of the Walmart locations is like mine, one without any employees to adequately staff it and provide excellent customer service, rather I hope they run far more efficiently than my location.

Oh, as an afterthought, don't even begin to consider a break of any sort at any set time as no one will come along to assist you no matter how many times you call for a manager. You will rarely get a 15 minute break to use the restroom and you will rarely get your requisite 1 hour lunch for a 9 hour day, on time. I guess the management prefers their profit sharing to the satisfaction of their employees.

Did I mention my store recently had a manager arrested for stealing from the registers or some such nonsense? Imagine that eh? It's not enough to understaff and avoid having to pay for employees, you've got to get your green somewhere I guess. Too many inexperienced, young managers without a single clue other than the videos to guide them. Well, if they don't hire some help soon, I will be looking for another position, especially since they load my schedule and then they short my schedule however they see fit.

I entered the store happily and approach the electronics counter ready to buy my video game. The store was not very busy and I was excited to get back home and use my product as soon as possible. Since I am such a frequent Walmart shopper, I was aware that the new release video games were placed behind a get a glass cabinet that only Walmart employees had access to. I willingly approached the counter and ask the gentleman behind the electronics counter if he would be able to unlock the case so that I could purchase a copy of the game. The man shrugged and seemed as though he didn't even care that I'd asked him a question. I asked again and he said, wait while he finished emptying the trash bins.

I stood at the counter for 3-5 more minutes and then chose to walk around the corner only to see that same man helping another customer locate a handheld fan. I ignored his rude behavior and lack of hospitality and proceeded to find another employee. I was quickly able to locate another Walmart employee who clearly had the keys that could unlock the glass case hanging from around her waist. I approach the woman and asked her if she would be able to unlock the case for me she said, "Yes, one moment " and then she walked away from me and continued scanning SKUs on the aisles.

I waited for about 15 more minutes and then looked around the corner only to see her helping another customer purchase a pay-as-you-go phone within the same electronic section that I was in. I was extremely frustrated at this point and I proceeded to find yet ANOTHER Walmart employee. I asked this third employee very eagerly if she would be able to open the glass case for me and she simply pointed at the other woman who had refused to help me before and told me "That woman would be able to help me." At this point I felt extremely disrespected. I mentioned to this employee that I had already spoken to that woman and that she had chosen to help another customer instead of me. I let her know that I was a frequent and loyal Walmart customer, and that I was only trying to make a purchase. I told her that I had been waiting for a long time and I would really be appreciated if she would help me get the game.

She spoke to the first lady and the first lady simply said, "She could not have helped me because she was helping another customer at the moment." This was a lie since I had been waiting for her help before the other customer arrived. I then asked the third employee for her name because I told her that I was going to be emailing the Walmart customer service group and reporting the poor customer service that I have received. This woman (whose name was **, a woman with short black hair) then proceeded to belittle me and tell me that, I had not been waiting for as long as I said I had. She said, "I needed to be patient" and demanded me to "Stop being smart". She told me that "I was lying" and that "She had passed by many times without seeing me and that she would have acknowledged me of she saw me."

** statement implied that ** was not prone to human error like anyone else and that I was a liar who didn't look hard enough to be helped. I then wrote down her name in my iPhone and told her that I would be writing a customer service survey and that I would be leaving to purchase the game from another Walmart location. ** then screamed at me, "Get out of the building before I have someone escort you out!" Clearly I had done nothing to warrant being escorted out so I assume ** was merely upset because of the fear of having her name associated with a poor customer service survey. I was extremely disappointed and I still hadn't been allowed to purchase my game, so I then left this Walmart location.

I proceeded to drive to a nearby Walmart location located at 13059 Fair Lakes Parkway 22033 in the Fair Lakes shopping center a few miles away. I entered into the second Walmart, walked right to the electronic section, and was helped by the gentleman behind the counter immediately. I happily purchased my game within 5 minutes of being in this Walmart store. I then requested to shake the hand of the night manager of the second Walmart and commend her on her excellent customer service and told her about the earlier experience I had at the other Walmart.

In the brief time that the woman named ** spent yelling at me at the first Walmart, I could have easily made my purchase and continued my loyalty to the Walmart brand I know and love. Because of the stress that I underwent tonight, I can confidently say that I will NEVER be shopping at that first Walmart location (1181 Lee Highway Fairfax, Virginia 22030). This is truly a shame because it is so convenient for one of my favorite stores to have a location that is very close to my house. I would prefer to spend a little extra gas money and drive farther away to avoid being chastised, ridiculed and treated as a lesser human being.

As an individual who works as a receptionist in the business world, I can say that customer service and face-to-face interaction with employees are two of the most important factors in customers making a purchase decision. If Walmart wants to continue to properly operate as the family-centered brand that customers know and trust, they need to strongly reconsider the types of employees that they are hiring. Every single employee should look forward to proudly serving as a representative for the Walmart brand.

This experience that I had at Walmart makes me want to avoid the Walmart brand and chose to support a retail brand that can manage to tie together a little customer service in with their sales promotions. I cannot say that I will never shop at a Walmart store again, because I really do love the variety and convenience that Walmart provides and I have been a big Supporter of Walmart for many years. Unfortunately I can say that after the experience I had tonight, I will certainly never feel as comfortable shopping in a Walmart store ever again. I appreciate you taking your time to read my story. I hope that Walmart management understands the severity of this situation and I hope that Walmart will strive to improve their customer service. - Walmart Shopper since 1997.

Schneider TV scheduled an appointment for 7/26/14. Fred with Schneider TV came to my home and took two pictures of my 50-inch television and as Fred exited my home I asked what the next process would be. Fred told me someone would contact me after pictures were submitted to warranty company. It would have been professional courteous of Fred to inform me of what next process would be without me asking, but instead I had to ask Fred as he was walking down the sidewalk from my home!

On 7/28/14 I received an email from Walmart service center that my television repair is scheduled between 8 am-12 Noon CST on 7/28/14. I called Schneider TV to ask what time would they arrive on 7/28/14 and a supervisor by the name of Steve with Schneider told me that my television would not be covered under warranty because his technician Fred determined the spot on the television was due to impact and they have pictures to prove that it was due to impact. That was a very frustrating conversation with Steve of Schneider TV. The entire experience with Schneider TV was horrible. I will never contact or recommend Schneider TV.

My complaint is with this assessment and made by Schneider. During Schneider site visit not once did the technician asked me what happened to my television. But instead made his own decision that the spot on the television screen was due to impact and submitted two pictures to the warranty company Asurion as proof of his assessment. I have attached the two pictures that I requested be sent to me from Fred's visit. There's nothing dependent on these pictures that show me proof of impact from what. The General Merchandise plan I purchased states power surge protection from day one. I purchase electronic products from Walmart constantly, my wife and I have a Walmart credit card each. My request to Walmart is to repair my television or issue an in-store credit toward the complete purchase price of the television to include sales tax and extended warranty product car plan cost.

On August 2nd 2014 I sent an email to Doug McMillon at wal-mart.com. Doug is listed as President/CEO of Walmart. My email stated exactly what you've read to this point. I gave Doug my Product Plan number I purchased and the S/N and Model number of my 50 inch television. On August 18th 2014 I received a telephone call from Walmart consumer affairs department representative Lee **. Lee ** informed me that there's nothing further Walmart can do for me. I asked if Walmart would dispatch a different TV repair company out to give a second opinion of what Schneider TV found the problem to be. Lee ** said Schneider TV was the only TV repair company Walmart has under contract in Saint Louis, Missouri.

Lee ** stated I could call another TV repair company to take a second opinion but I would have to pay for the service and if problem was found to be an issue that's covered under warranty/product plan I would be reimbursed by Walmart after submitting findings and receipt to them. I informed Lee ** I am not financially able to pay for a TV repair company to come out and give the second opinion. That is why I purchase product plans when I purchase electronics from stores if they offer them. So now I have a 50 inch television with a blotch spot and color distortion that powers off and on at will. I would really appreciate if Walmart would honor the product protection plan that states power surges are covered.

I received an email on Sunday, August 17, 2014 stating that my package was sent to FedEx to be delivered to NC. The last time I used Walmart.com I lived in North Carolina, but I currently reside in Alabama. So, this was a problem. Since the mobile app did not ask me to verify my address, it automatically selected my previous address. I called Walmart.com Customer Service and told them what had happened. I waited on hold for 20 minutes until a representative answered my call. The representative told me that he would recommend me not to order from a mobile app and to always use the computer (well, thanks, that really helped me out considering the predicament I'm currently in). He stayed on the phone with me for 15 minutes reiterating that it was pretty much my fault and that the only thing he can do is to put in an interception claim and hopefully FedEx would see it and deliver the package back to Walmart.

Well, after not hearing anything for 2 days and no tracking information was available at FedEx.com, I called Walmart.com back (again, I waited on hold for 20 minutes to speak to someone) and they finally issued me a refund. I then GOT ON MY COMPUTER and placed the order again on Tuesday, August 19, 2014. I paid extra to get my Bistro Set delivered by Thursday, August 21, 2014. I once again, went to FedEx.com and tracked my package and there were no details of where my package was located. I called Walmart.com and waited on hold for 30 MINUTES WITHOUT ANYONE ADDRESSING MY CALL. (Now, I understand call centers get busy, but usually there is an automated person that comes on, says that you have X minutes remaining until your call is answered...this did not happen at all during this call.) I was frustrated and finally hung up, without speaking to anyone, and decided to call FedEx.

I called FedEx and they told me that my package was scheduled for delivery on Saturday, August 23, 2014. FedEx told me that Walmart.com had just sent them the package on Thursday, August 21, 2014 and that I paid for 2 day shipping so according to FedEx, they were on track with their shipment (I cannot fault them for this as it was Walmart.com's fault). Well, Saturday came and went and I still have no package. (Just for your information, I needed this Bistro Set for SATURDAY because I had a dinner party and I needed a few extra seats -- which I did not have). Again, I tracked my package on Sunday and Monday and there were no details on the whereabouts of my Bistro Set; however, the tracking information did say I would receive my package today, Tuesday, August 26, 2014. At this point, I'm beyond frustrated!

Today is Tuesday, August 26, 2014 and I still have not received my package! I proceeded to call FedEx once again as it is much easier to talk with someone there than Walmart.com's Customer Service. (My package was in Georgia on Thursday, August 21, 2014 and then on Saturday, August 23, 2014 it was in Florida. How does that even make sense seeing as I live in Alabama? Why would the package be sent to Florida?) I call FedEx and they tell me that they have the same information I do and the representative tells me that my package is scheduled to be delivered today, Tuesday 8/26/14, which I already knew because of the tracking information. Then the representative tells me that actually my package will not be delivered today. Frustrating does not even describe the way I feel about this situation at this point. So, I call Walmart.com and only had to wait 1 minute this time to speak with someone.

I told the representative what had been going on and told him that I had just spoke to FedEx and they said my package would not be delivered today. Walmart.com then credits my account the FULL amount for my shipping and the Bistro Set. (Remember, this is the SECOND time I've received a refund for this SAME ITEM!) The Walmart.com representative then tells me that I can go online and place another order and choose rush shipping (which is $50) while he is on the phone and then give him the confirmation number and he will credit my account for the shipping. So, I did so and gave him the order number and he credited my account the $50 for the rush shipping. I have to have this Bistro Set here by TOMORROW because I am going out of town for a while and I do not need to have a package sitting at my door the whole time I am gone. I cannot ask my neighbors to collect the package for me because they are elderly and this package weighs 50 lbs. So, my package is supposed to be here tomorrow. We'll see, I guess.

Walmart.com's Customer Service was not very helpful in this matter. Especially, having to call them multiple times to find out where my package is. This is absolutely ridiculous and it makes me not want to shop at Walmart or Sam's Club ever again. I was not aware that this day and age so much could go wrong with ordering something online. I am beyond DISPLEASED with the service I have received and I just wanted to let everyone know that if you are ordering something from Walmart.com either choose the pick up in store option, buy it in the store, or order from a different place. The representatives apologized profusely, but I was not offered any type of compensation besides a $50 rush delivery, which I would not have needed if Walmart.com would have shipped the package when they said they were going to. I will NEVER PURCHASE ANOTHER ITEM FROM WALMART.COM.

A lot of these new associates are being promoted to supervisors over departments they have never even worked in, over other associates who know the workings inside and out...how humiliating and ridiculous, you can imagine, to try for a position, not get it, AND THEN have to train the person who DID get it on how to do it. I and the other supervisor who has been there the longest for example, were written up recently for supposedly leaving early all the time which added up to absences. However at times we were killing overtime, at times we had to have management watch for our lunches, and would only take a half hour and leave a half hour early to kill it off... ALL okayed by management, except one thing, apparently if an associate leaves 6 minutes or more earlier, it counts against them, unless specifically coded as something different by a manager... which we were not told, or we for SURE would have stayed on their buttstock to do so, we didn't know so of course half of these days we did this management forgot to code. Of course being that no one wanted to take the blame, fingers got pointed around in basically a giant circle, and though we argued that we were unfairly written up, it was basically our word against theirs.

When I used to work overnights as a csm, in the beginning, I loved it. But I transferred to days as a cashier to go back to school. Because of my csm experience however, guess what they put down as my secondary job position? Meaning they could schedule me as one (and did, for 6 months straight) yet because it's not my primary job code, not pay me for it. Which would have been fine had it been an emergency, as it first was when one got fired and the other moved to another job. However because they weren't having to pay me to do the work they took 6 months to find two people to do the job... despite them having enough people they then STILL continued to schedule me for the position. I finally had to simply refuse to do the job unless I got the benefits as well, i.e. the pay and title, which I finally did, but not without a LOT of fussing and fighting and repeatedly hounding management on my part, which puts a damper on work, after all who wants to know that the only reason they are getting what they deserve is because they fought for it, and not at all because their manager cares.

In the beginning and esp on overnights I did love being a supervisor. Even on days it used to be fairly OK, and more importantly, just fair. In the past two or three years however, Wal-Mart has taken saving money to the extreme. Trying to edge out workers who are paid more, and who have benefits, with temporary workers... who, knowing that they are only temps anyways, and have no benefits or reasons to show up, rarely even do... Those of us who have good paychecks and insurance and vacation at stake are left to pick up the slack. ALL while, because of these same things that make us so loyal, we are being treated like garbage in HOPES that we will quit. Every time a customer complains and calls home office, we are told it costs money so to take care of the customer, even if doing so directly violates policy, such as items that are stolen, and in some cases don't even come from our store. But then the moment trouble arrives we are reprimanded for NOT following policy. As in taking a check from a customer whose name is nowhere on it, so the customer won't complain against anyone and cost money.

But then the moment a customer calls in complaining that their check was stolen and we accepted it, even though a male is the one that used it, and it's clearly a woman's name on the check, THEN guess what, associates get called into a meeting, or all have to sign paperwork saying we know accepting checks from people that aren't on the account violates policy and can result in coaching or termination. We have associates that have quit, or are on loa, who months after this was brought to management's attention, are still on the schedule. Open shifts that are available to be worked, people that are begging for more hours, yet no one is dropped into these shifts to fill them. This means of course we don't have the amount of people we are supposed to, which automatically makes customers angry. So you would think to keep THOSE from complaining they would take care of the scheduling problem, which would ALSO help those who DO show up and have to be a csm/cart pusher/cashier/maintenance all at the same time, getting called for one job while still trying to do the other.

But no, instead of scheduling people to work, you know, who they would then have to pay, they save money by taking back stolen returns, old returns, returns that aren't from a Wal-Mart (one had cvs actually STAMPED on the bottom) and trying to please customers by telling us to "please the customer" until it comes back and bites them in the ass, and then blaming it on the person who actually did it because they violated policy....Despite how after hearing repeatedly how much it costs us when a customer complains (and if we don't do it when they want us to they will), everyone is afraid NOT to go against it and "take care of the customer". They cut costs by instead of replacing associates who are let go or leave (even with temp workers), just job coding someone else for that dept. Of course our hours are being cut in our own depts so ANY hours are good hours, everyone needs their job so of course no one turns them down, the problem being you have people working in depts who don't know anything about that dept. which as well makes customers angry. Between that and the long lines they then have to face, I don't blame them at all.

We were expected to do so many audits per week, coachings would start if we didn't, that's how important they were, I say WERE because they were apparently only that important until our expensive machine broke. Now mysteriously their importance is non existing, we haven't had to do them in months. Last week when I finally got fired (a customer said I was rude, supposedly, despite the fact that my manager wouldn't give a time date or description) They had started trying to save money (you know so we can live better) by locking up our pens markers and highlighters and rationing them out. It sucks to have spent so long at a company for nothing, and to watch it go from a family friendly place to a place where the customers are unhappy and the workers are abused both by their employers, and angry customers who management even defends in fear of losing money.

I've had a customer to call the police on my behalf as I was being yelled at so loudly and rudely. My manager then came out and apologized to the customer for "what they had to go through". The cop however made her leave, thank God the police still have sense. But, I'm glad it's over and will never shop at any Wal-Mart again. By letting greed get in the way of morality, decency, and just basic common sense, Wal-Mart, money hungry for everything, is going to end like k-mart...still around, but basically with nothing.

TRUTH BE TOLD, MOST OF THESE PEOPLE ARE UNEDUCATED IGNORANT folks who chose this job. If they are not smart enough to keep their bate to themselves, then surely we should be able to take swift legal action. I'm gathering evidence. It's like night and day how I'm treated with or without my husband of 15 yrs.

TO THOSE SPEWING THE HATE... Do a li'l research before you assume we are just another biracial couple. Very educated, that is the main reason a serious reaction has been avoided. Be aware that you are not only ignorant, but breaking the law. And like the consequences we have suffered at the hands of your ignorant rantings, so shall there be severe lawful penalties to these crimes. Last thing you will have to worry about is $6.75/hour. Keep it up. I'm sure your families are so proud. Lastly, IT IS NOT YOUR BUSINESS TO VIOLATE THE RIGHTS OF OTHERS BASED ON SKIN COLOR. HOWEVER, IT IS YOUR RIGHT TO SHUT UP, PAY LEGAL CONSEQUENCES, AND OH YEA, STACK THOSE TAMPONS STRAIGHT!!! You can do that right???

I decided to have a fresh oil change after licensing and tagging the car. I took it to Walmart's service center since I have never had an issue prior. I also purchased the fuel injection cleaning option since the previous records could not be located. I waited patiently for 3 hours and grocery shopped with my wife. The car was finally finished. I got in and drove to pick up my wife and our groceries. We had popped the truck to load up our new dream car. Right away we could see a broken taillight and a large scratch on the side of the car. We loaded the rest of our items and went back to the service center since we had not left the lot yet. Before I could get a word out the person who was working on my vehicle was at the garage door. He was on the offensive immediately before I got one word in edgewise. I explained that I was not upset but there is a broken taillight and a large scratch where there was none before. The employee dismissed me immediately and that it could not have happened here.

I then requested a manager, as anyone would do in my case. After an hour of waiting a man came out and looked at the car. He agreed with his employee that it could not have occurred at his store. I assured the manager that the car is new to us and we have pictures to prove that no damage was present. The manager then departed to look at the tapes. Less than 20 minutes later he stated that there was no information on the tapes to show damage on Walmart's behalf. This was curious to me since the car was in the garage for over 3 hours and his investigation took less than 20 minutes. The manager took pictures of the damage and assured me it would be sent to claims management for prompt handling.

I had pointed out the pre-service checklist did not show any damage. I explained that the mechanic had also stated that the taillight was out prior to service yet the form did not reflect that assumption. The manager stated again that he could not correct this and it would have to be sent to claims management. I stupidly believed him. I waited 2 weeks for a call from Claims Management. Finally I was left a message from Angie at ext **. I left a voice message and waited for another call. 15 days later I called again. I waited on hold for 20 minutes when an automated voice came on the line and stated that the system is having technical difficulties. The system disconnected the call.

15 days after the last call I had tried again. I reached Angie's mailbox but it was full. I pressed zero for the operator but the automated system said it could not be performed and asked for another extension. I hung up and called back. 25 minutes later I spoke with Jane. I asked Jane to stay on the line with me until someone could be reached. Jane seemed upset by this and asked if I would like Angie's supervisor Buna ** at extension **. I said that would be wonderful as long as she picks up the phone to speak with me directly since voice mails go nowhere. Jane came back to the line and advised that Buna was not at her desk. I declined the voice mail again and requested to speak with someone. Jane stated that she would get me to Matthew **. He was some sort of regional director of sorts at ext: **. Before I knew it Jane had transferred me to Matthew's voice mail. I left a detailed message and everything requested by Matthew for prompt handling.

20 days later I've left another voice mail with no follow up at all. Given the highest level of poor service it is easy to see why the lower level employees behave in kind. I will continue my efforts but wanted to warn people from Walmart's auto service center. I would warn everyone from walmart all together but there is nowhere else to shop on the tightest of budgets for food and price match to boot. Thank you and good luck to us all.

When they caught 3 other associates 3 days before they accuse me, they accuse them and nothing was done. No verbal. No write ups. No coaching. Absolutely nothing but I get fired for something I didn't even do. I really believe someone use my equipment without my knowledge or permission and ghost pick or use my sign on which is not impossible. And I went thru the open door process and since it's my word against the store manager word, they are taking his side. And every time I bring up the other 3 associates who got caught for ghost picking and why nothing was done to them.... they keep saying we can't discuss that. I was absolutely wrongfully terminated for no reason and taking the proper steps to get my job back so I can transfer.

I asked a simple question. I told her, "Excuse me, ma'am. May I get help in the makeup section?" I meant to say the part where the perfumes are locked up at. And she said, "There's somebody there already" and she turned to her co-worker and said isn't such and such there? So she called her and told her to come here. And I told the girl who was coming if she can help me in the perfume area? And she said, "I don't have the keys", and told the assistant manager she doesn't have the keys. And the assistant manager said, "Who has it?" She said, "I don't know." So the assistant manager says, "Well, I don't know what she needs help with. Go help her", with an attitude...

So the thing that made me mad is the assistant manager and her co-worker were both rude and not polite at all. What I do notice about every person who works at the Walmart off of university in San Bernardino by Cal State College... is they are all rude and don't help with anything when you need it. All I have to say is don't lock up the perfumes and get mad when someone asks for help to get something or when someone needs help finding something, because when I ask someone to help me find something, they are rude and don't want to help you.

What I also notice about this Walmart too - everyone is so lazy. I came into Walmart 5 days in a row and still couldn't buy my powder because they didn't have it. I noticed the same powder that was broken is still there. Seems like they don't restock anything from my point of view... And I can't stand why it's so overcrowded the lines are super long. To be honest the Redlands Walmart and Highland I rather shop at. They're polite and help you when needed and not lazy. I honestly won't shop at the Walmart again off university because I'm trying to be the bigger person and not end things in a bad way. Because the assistant manager really made me mad. She doesn't deserve to be assistant manager. She's rude and needs to do her job because customers are always right.

Favoritism was a huge factor in who got promoted. Some "associates" would just wander around the store and nothing would happen to them. Others like myself would be chewed out for not putting every fiber of our being into working. It was a very tense environment and everybody was scared. My manager even told me I should fear work and come in like everyday could be my last day working if I didn't hustle hard enough. He then told me he comes into work in fear of his job everyday and I'm assuming that's contributed to his "success" at WalMart.

I was eventually fired which was fine by me because I was going to quit anyway. They waited until the end of my shift and called me to the back and fired me for having no motivation and no sense of urgency. Plus I called in a handful of days. Do you blame me? I've worked several jobs before and after Walmart and yeah there's been some bad ones but Walmart takes the cake. I highly recommend you find ANYWHERE else to work. If you find yourself working there out of desperation I understand but you should actively look for something else. You will stay poor and mistreated. The whole experience was dehumanizing and I wholly regret it.

Walmart is the new age slavery in America. And it is the embodiment of full on insatiable greed. You do not matter to them. You are replaceable. And you should grovel at the feet of Walmart and graciously accept the crumbs they give you like a good obedient slave. That is what they want to make clear to you. The Walmart veterans (people who walk around with 15 year badges) have a cold defeated look in the eyes. It's bad. Run. Run from that place. Don't even shop there if you can help it. If I knew all the poor beat down employees would be okay I would burn WalMart to the ground. The U.S. needs to do something. They are destroying lives.

Given her complaint was a valid one and corporate contacting her to fix this issue because it is your policy, I would think it should have been taken care of. She works, has a new baby but as with all of us, times are not easy right now. She could have used the in-store credit for other baby things. Instead Walmart took a profit and customer lost out. I worked for Walmart for years and we have always spent our money there and always suggested Walmart this store to Everybody. We don't anymore because you don't honor what you claim to be behind, Your Customers. My daughter ** works hard, she has never been in trouble, she not homeless, and was treated as if she stolen this and tried to return it. In fact the only one who has stolen from anyone is Walmart, from her. Whether a gift or not, it belonged to her, and by all rights of your POLICY, was entitled to at least credit for what was purchased for her.

Now time has passed and the time frame of return is over and Walmart can now say it's past the date. She repeated contacted the store, leaving messages for a returned call. She went to the store, yet the manager was never available and wouldn't return the calls. What good was it for corporate to respond as if they cared about a customer's complaint if nothing get done about it. A big thanks to Walmart, USA. All about your customers? I don't think you are. She's a new mother, 23 yrs old and Walmart took advantage of her. Her name is ** her phone number is **. My name is Lori, phone number **, not that I ever expect for Walmart to ever contact us back because we are just two people and you serve so many. But it's customers that keep Walmart in business, not the store. You would think since your policy is posted for all to see, you would honor it. We tell Everybody now and no longer shop there which has been a very big disappointment to us. We loved Walmart. Thanks again. POWER OF THE PEOPLE!! GO WALMART!

Since this, Walmart has contacted me from corporate office and appt. was set up to meet at Anderson Ca. store. Although the manager that seemed to be the problem in this whole thing Tim ** still never made himself available for phone calls or to apologize to my daughter for her troubles, he did use his manager authority to pass it off to his assistant manager Jason. Walmart honored their policy and we were given an in-store credit which was used right then to purchase diapers and baby things, as it was a purchase intended to do. Thank you Walmart also to Jason assistant manager. Corporate really needs to take a look at this manager Tim and what he is doing for this store. Managers’ only way to truly succeed is to lead by example. The Walmart I worked for had not even been built when I was hired. We put that store together in a short time for opening day. There was and could never had worked, if not TEAMWORK. TIM you should try a little, you will find it works. Your associates and customers will reflect this in the atmosphere alone.

Well, 9:00 PM, 2628 S Main St. High Point, NC 27263 - 2 normal registers open, 2 20 or less registers open. My wife had more than 20 items so she got in line at one of the normal registers. Well, after 1/2 hour, she was in THIRD PLACE IN LINE - at this point, frozen goods (ice cream) were dripping and running down the sides of the cart. (ever wondered why the carts are so nasty?) Enough is enough - she said *&^^*$ ((# (or something similar) and left the cart there, dripping (LOL). Dunno - but I've RARELY run into ANYONE praising the wonderfulness of Walmart (pretty much, everyone HATES to go there) - SO WHY DO WE DO IT?!! Walmart DOES NOT run us - WE run Walmart (Hate it? Stop going! - enough people stop going, they'll either change, or fold - I personally don't care which).

WALMART FACILITATING ILLEGAL ACTIVITIES NOW? Someone got into their website, got my information that was supposed to be secure, illegally used that information that Walmart is SUPPOSED to have kept secure. I contacted them before anything went through and now I am the one faced with the headache of trying to get this rectified!!!! THIS IS RIDICULOUS!!! TOTALLY DISGUSTED WITH THIS. Walmart needs to be held accountable for their incompetence. I contacted them the moment it happened and this is what angers me.

This most recent time, however, ticks me off, and I will NEVER order from walmart again. I ordered my SAME FREAKIN' ORDER on July 18th. I checked for fast shipping, AS USUAL. Day 4 rolls around, no package. I check online. My order wasn't even processed yet! I call the 800 number in the morning. The lady I spoke to told me to cancel my order online, place the order again, check fast shipping again (because apparently it didn't show on their end that I checked this) and they will reimburse me for the shipping and that she placed this in my file and they will overnight ship my package. AWESOME!

I go online. There is NOWHERE for me to cancel my order. So a short while later I call the 800 number again. This time I get some rude as crap lady. She informs me they NEVER do overnight shipping and the woman earlier was way wrong. I tell her something needs to be done because I am now running low on diapers, so I either need the package or I need my order cancelled and need a refund. To which this rude woman tells me in a rude manner, "If my babies were almost out of diapers, then I would be taking myself to the store and buying some diapers." Excuse me? That was uncalled for! I informed her that not that I had to explain but I always order online before I run out, and order online because the brand I use is not sold in any store near me, and to please just cancel my order and refund the money to my card. She claimed she couldn't do that. I hung up.

Called corporate who only could redirect me BACK to the other 800 number. 2 supervisors later, I learn my order had been processed, no refund could be made, and I would receive my package by the 30th. OMG this is absolute CRAP! I was lied to and my order just got processed on the 26th, NOT the 22nd like they claimed. So why the crap could my order not be cancelled?? Someone needs to at least discount me if anything for this hassle and being lied to multiple times, especially because I had to turn around and buy diapers when I had already ordered some, since they messed up my order and wouldn't return my money to me. Never buying anything from them again. EVER.

Well the 7th time, after not verifying ANY SECURITY INFORMATION, my account all of a sudden worked. Finally, I was able to purchase the eGIFT card that I needed 2 days prior. I wrote an email letting WALMART know the inconveniences this has caused me and asked if they could please expedite my eGIFT card because it was now 2 days late. They refused, telling me that I have to wait another 48 hours to receive my eGIFT card and there was nothing that they are willing to do to expedite it. I then asked the Customer Service Rep through email, if they would be willing to reimburse me the $20 in gas that I had spent to travel to and from the library (my only source of internet) and they once again refused.

So long story short, WALMART.COM refused to take responsibility for my time and the amount of money I wasted. They have caused me financial harm and unless I get reimbursed I will proceed with litigation. This whole experience with WALMART.COM has been a nightmare. Take responsibility or shut down your website.

1. Aldi offered 5# roll ground beef $10.99. Wal-Mart's price $14.97. Checker would not give price matching because I did not have ad on me and checker was too lazy to look in their ads they have at every register. Purchased anyway at Wal-Mart then went to Aldi to purchase if still avail. Went to return hamburger to Wal-Mart with receipt and aldi ad and Walmart would ingredients or exchange and was given 3 different reasons why by 3 different employees.

2. Wal-Mart will not price match their own online prices. But when you order online to pickup in store they go pull merchandise off their shelves in store.

Wal-Mart can not go out of business soon enough for me. I've totally stopped shopping at Walmart.

Given her complaint was a valid one and corporate contacting her to fix this issue because it is your policy, I would think it should have been taken care of. She works, has a new baby but as with all of us times are not easy right now. She could have used the in-store credit for other baby things. Instead Walmart took a profit and customer lost out. I worked for Walmart for years and we have always spent our money there and always suggest Walmarted this store to Everybody. We don't anymore because you don't honor what you claim to be behind, Your Customers.

My daughter ** works hard. She has never been in trouble. She's not homeless, and was treated as if she stolen this and tried to return it. In fact the only one who has stolen from anyone is Walmart, from her. Whether a gift or not, it belonged to her and by all rights of your POLICY, was entitled to at least credit for what was purchased for her. Now time has passed and the time frame of return is over and Walmart can now say it's passed the date. She repeated contacted the store leaving messages for a returned call. She went to the store yet the manager was never available and wouldn't return the calls.

What good was it for corporate to respond as if they cared about a customer's complaint if nothing get done about it. A big thanks to Walmart, USA. All about your customers? I don't think you are. She a new mother, 23 yrs old, and Walmart took advantage of her. Her name is **. Her phone number is **. My name is Lori ** phone number ** not that I ever expect for Walmart to ever contact us back because we are just two people and you serve so many, but it's customers that keep Walmart in business, not the store. You would think since your policy is posted for all to see, you would honor it. We tell Everybody now and no longer shop there which has been a very big disappointment to us. We loved Walmart. Thanks again. POWER OF THE PEOPLE!! GO WALMART!

I called the store, and asked them if they could possibly send it to the correct address. The order was cancelled, and the associate stated I would be refunded the amount. NOW, I was not refunded in the same gift card. There is a gift card in my cart that I attempted to redeem but could not. I emailed customer service in detail what has happened and they emailed back they are not responsible. Ridiculous - what a waste of time, money, and effort. Customer assistance is not #1 priority!

We arrived at Walmart (2125 NW Stewart Pkwy Roseburg OR) at approx 5pm on Saturday July 12th. upon entering the Electronics Dept we were pleasantly surprised to see 3 associates working the Electronics Dept. After approaching the Electronics desk we found that not a single associate knew how to complete cell phone contract not even the supervisor could sell a phone, she said she did not have the right log-in to complete the contract so I asked to speak with a manager and she got upset and began ignoring me although one of the other Electronics did respond and call the manager. At that point ** the ASM came to help approx 10 minutes later. ** confirmed that nobody in the entire store could sell a phone to us although said he might have someone on Monday or Tuesday that could help us although he was not sure if he would even have someone then. ** was nice although.

I was frustrated that one of the associates was rude and I drove into town to buy a phone and could not complete my purchase so I left and called the 800-Walmart customer service complaint dept. the customer Service Dept documented my complaint and said I would be receiving a call from the Store manager or DM manager by Monday. On Sunday July 13th I received a call from a manager by the name of ** she was very nice and said that I could come in and see her and she would ensure I was taken care of. I explained i was going to go camping for a few days although i would stop in when we return from camping. I returned to Walmart in Roseburg OR on Friday July 18th and purchased a new cell phone for my wife and a second phone for my daughter. When purchasing the associate explained we had 15 days to return the phones if we were unhappy with them. At no time did they explain that we would have to return the phone to the same Walmart location.

On Sunday July 20th we returned to California as we had to resume work today Monday July 21st. My wife had 2 1/2 days to use the phone and the phone locked up with no function 3 times and she did not like the way this phone was configured, so she decided that she was not happy with her phone so we went to our local Walmart (Armargosa Rd Victorville CA) to return 1 of the 2 phones purchased, well within the 3 day right to cancel a service contract and the 15 day return policy and which is also stated on the receipt. Upon entering Walmart I saw ** an assistant manager so I explained that I purchased the phone during vacation 800 miles away and she said to go back to Electronics and I should not have a problem returning the phone.

When I approached the Electronics desk I was referred over to ** an associate in Electronics. She immediately said we cannot return the phone it has to go back to where I purchased, she said "I do not know what to tell, you will have to return it where you purchased the phone." I explained that it is not reasonable to have me drive 800 miles one way to return the phone and if the phone worked properly and if my wife liked it I would not be returning the phone. Asked to speak to a manager and she walked away saying she would call **. I waited approx 15 minutes for ** to get back to the dept. and explained there was nothing she could do even under the circumstances.

At that time I called 800Walmart while we were at the desk explaining that I do not understand why Walmart would not take care of their customer, it was only a $138 dollar purchase and if they need they could ship the phone to the original location and not make me settle for a phone we are unhappy with or drive 800 miles to return the phone. I am a loyal Walmart customer who is very unhappy with this entire experience and i am hoping you will reconsider your decision to not return my wife’s phone.

There was a man name TJ and a few of his workers, and all they kept telling me was, "You're ok, you're ok, get up.." I could not get up so this other guy who was there looked at them and looked at me and said, "Do you need help?" I said, "Yes, please." As he got me up, I hopped my way to the bathroom, crying, having so much pain and everyone I see would just say, "You're OK, you're ok..", not, "Are you ok?".. "No, you're ok." I went into the office where Rosh was sitting there asking me what happened. I let her know what happened. She says, "It's your fault, it's your fault.." because they had already made up their mind it was my fault.

I went home. Woke up the next morning, could not move. Called on 6/24, went into Walmart so they could take me to their Dr. They ended up taking me by ambulance due to the fact I hit my head and things were a little fuzzy. So on the 26, they take me to their Dr. He put me on light duty. I went to work a few times. But the pain I have been feeling is something unbelievable. Going back to work, I got written up and I confronted my supervisor about leaving me on the ground, and he said I was a liar. I asked, "Let me see the video" and he said I could not. "Ok," I said and left. Then a few days after that Brandon called me in his office to tell me he was gonna write me up because he says the accident was my fault. I told him I don't agree with him. He said put in your initials and I will print this paper out so I did. And nothing came out. I said, "What about the paper you were talking about." He said, "You don't need it." I said, "So what am I signing?" And he said, "You're done."

I left confused, wondering if I had just got tricked. I had went to work a few times and I'm in tears from my pain and all my customers can see that. So I decided to take my pain med's at work. It took the pain away but made me drowsy. I told Brandon, but he did not say anything. So I just drove around in the little mobile car trying to zone but at the same time running into things, praying I don't have a accident. So I been missing a lot of work. There's morning where I can't even move more or less get out of bed.

So again they called me in the office to write me up again, but in this one, they read it to me telling me what they expect from me, and I told them, "I'm on light duty and half of what's on that list, I can't do." So they got a little upset and told me, "If you're not happy, just quit." I told them, "Why should I quit? As soon as I get better I will be OK." They accused me of not having pain and I should not take my pain meds and the other manager who was in the office with Brandon tells me, "You're not the one that fell over the cardboard." I said, "Yes," and she gave a little laugh and said something to the fact that it was really nothing. "Do you know how bad that made me feel," I told them. "I'm not one to start problems or have any kind of problems. If I felt better I would be here. I need to work."

I feel intimidated; I feel scared every time I have to talk to someone in management. I have had many jobs in my life and in every job there's gossip but that's about it. If you stay out of it, you're fine. But to work for a place where no one respects you, and they want to say from day one it was my fault. From that day I knew they could care less of my well-being. When you have managers trying to tell you all these things you have to do, and it has to be done by the time you leave, and with only 1/2 hour, no wonder accidents happen. We are not robots; we only can do so much.

I hope someone can help me with this. I'm not trying to sue or anything like that, but to understand I have pain. And talk with me with respect. I don't want to feel scared every time I walk into the store. I have always liked Walmart and I thought with my great customer Service skills, I would do great. But since this happened, my life has turned upside down. What to do?

We have been shopping at Walmart since they only had three stores, and grew up near the home office. NEVER before have we been put to this inconvenience and kept waiting to have something made right. Unfortunately, I just recently bought a new vacuum cleaner with extended warranty, and wish I had bought elsewhere. If it fails while under warranty, I cringe at the thought of having to find a box for a vacuum and go through this same inconvenience, and be without a vacuum for God knows how long. This new policy is just not acceptable. It is an insult to the customer who has spend money. In the future, we will buy these kinds of products elsewhere, even if they cost more, to avoid the potential aggravation.

As I watched these poor, struggling fish gasp at the surface, a very pretty teenage girl shows up with her mom. She inspects the fish, angrily expressing their mistreatment. She wants to buy the sick fish to save them. As she walks over, she stops and notices three very sick black goldfish and gasps. The girl is really angry now. It was awful. Long story short- this little spitfire, probably about 100 pounds, demanded to see the manager and very angrily showed him up. She knew just what to do. She was enraged. It must have been quite a sight- a cute little teenage girl in a ponytail ranting to a manager!! He was dumbfounded and "promised" to talk to the man who cares for fish.

She didn't wait for a worker. She just jumped in and grabbed a net, and took the black fish from where they were stuck from the filter and put them in a fish bowl. The girl, after embarrassing the entire walmart staff, takes five goldfish, and leaves, paying for them. Her last words were, "I am buying these goldfish, not because you deserve a penny for their care but because I am not going to let them die."

They call them a Supercenter but in reality they are super pain in your butt. And everything you buy there is trash, it's all made in China so yes you get a good price but you're getting crap for merchandise. If everyone would boycott I quit buying from this ragtag company and let corporate suffer the consequences because they sure don't care about the customer, it's all about the bottom dollar and let's put as many local businesses out of business as they can. Lace sold out like all corporate people do.

I asked if there was a open service register and was told, no, by the store person standing at the self check. I said, "And you expect us to self check all this in that limited space?" I was told yes. I asked, "Is there a manager", and was told, smartly - yes. As if to tell me the store has one! Just then a manager walking by was pointed out and I asked the same question about the open service register and was told, none were open because of call-ins. I then asked, "So you expect us to self service this?" I was told yes and then I said, "This is ridiculous and this is my last shopping adventure here." The manager then told me she would check us out. Just then an employee came walking by and the manager told her to check us out.

Service is important to us and our friends and just about every holiday weekend, this store's registers are understaffed not to mention regular weekends. We finished checking out. We reviewed our receipt before leaving and went out to load the car. The store manager followed us and wrote down our car license number. What the heck is that about! If you want information about me, all you have to do is ask. I have nothing to hide. This is the rudest most, disturbing action I have ever encountered. What is the matter with Walmart! I have had it. Altogether.

Why don't corporate try visiting this store unannounced and at all various times to seek the truth. I have friends at the store and when I ask what happened, when I see shelves are stock and things are in order, they say - "What do you expect, the big shots are coming." Well that will tell you a lot, now won't it. By the way, I am sure Sam would not have allowed what takes place at today's Walmarts. When all you want is money, money will be all you lose.

I was so upset about this incident that it took me 2 days and 17 hours to become calm enough to write this. My entire family has shopped at Walmart since they came to be all over the nation and I'm sad to say, that will no longer be, unless I'm contacted and provided with an apology and yet a solution for my embarrassment, my "total" disrespect and mistreatment. I hope no one has to endure a "racist return"....

Let me tell you something about me. I served my country through two wars (Desert Storm and Iraqi Freedom). After an Honorable Discharge in 2003, I went to work for a major manufacturing company which after five years and declining sales, they decided to lay off over 50 employees, which were chosen by seniority. This meant I was out of a job. I discovered through my local AM-VETS (American Veterans) that I was authorized to go back to school (College) in which would be paid for by the VA ( because I was classified with a 30% Disability upon my Honorable Discharge).

I decided to try for a job at Walmart, because I had been told so many times how they liked to hire veterans. For the last year I have applied for over 10 jobs, which I know I'm qualified for. I received a Bachelor's Degree from an accredited college (Gardner-Webb) in 2013. Walmart has not even considered giving me an opportunity for the first step in employment. I agree it is a superstore that was started by a Great Man. He is a veteran who I believe would have given me a chance. I have tried to send a Email to the corporate office and even the CEO. Unless you are an employee or a have a customer complaint, they give no way in sending them a message. I have no criminal record, and I have an excellent work record, which is shown in my resume.

I just believe that Walmart should have the decency to tell me why I was not even worth a first interview or even a phone call. Thank you for the opportunity to express my feelings, something that Walmart would not let me do.

I have several friends who bought from a direct 800 line and had claims. When they asked questions about why the insurer was doing certain things during the claim, the insurer treated them like they were uneducated? They also tried to take advantage of the client in several ways. You do NOT pay more to have an agent or broker representing you. Do you buy real estate without a broker? Do you enter a courtroom without an attorney? You should not buy any insurance without a licensed insurance broker. This business requires continuing education and State Licensing FOR A REASON!

I am forced to pull pallets well over my restricted weight limit. I am given unrealistic time limits to finish tasks. Most recently being given 9 hours to finish in one area only to move to another area with 11 hours of work, all of which to be finished in a normal 8 hour shift. I have been thrown into a panic attack while at work from the stress that is being put on me. I have been chastised by a manager for having medical restrictions because that's not what she was doing at this point in her pregnancies.

From the same member of management, I have had retaliation. After being placed in an area that I am not able to be in and having another member move my assignment, this woman decided it necessary to reprimand me on my uniform 20 minutes after having her assignment for me changed. I have had to miss a few days and leave early a few shifts due to medical issues in my pregnancy caused by the employer, which I am getting reprimanded for. I am having another doctor appointment on July 7, at which point I will have written proof as to the cause of my pregnancy issues being work related stress and being physically overworked, also work related.

There are night employees who KNOWINGLY get high on pot during lunch, managers do nothing. Some employees are allowed to literally wander around doing nothing, while others are expected to do eight or ten pallets of freight stocked in less than six hours. Employees are not paid enough, by far. No overtime is allowed... even ONE MINUTE has to be taken off by a longer lunch or early off... even if the employee was staying late at request. Schedules change without notice, and missed days are held against you. Days are taken OFF the schedule with no notice.

They just settled a lawsuit out of court with a former employee because the store manager was harassing an injured employee about returning to work. The ethics hotline they give you call for complaints, just writes it up as a report and sends it in to THE COMPANY to investigate. The managers deny anything like this happens. Fear of retaliation is EXTREME. Employees figure this job for now is better than no job at all... myself included. I don't want to have my company know it was me, until i have a new job... which i AM currently looking for. I can freely give names of some employees involved if needed.

I was about to be moved from HBA to IMS. I was going to be doing soft lines (hanging apparel and sorting break packs). I have to wait until they hire a replacement to take over my place on the sales floor before I can go back. They've been saying that for two weeks now and I've even trained three people in HBA but they keep getting hired on as night stockers when there are only 4 people in HBA during the day and we usually all work together, everyday. Well, today, a manager named ** asked if I could help unload the truck. I said yes only if I could catch E where the heaviest thing I would lift would be epsom salt. He said to talk to **, who would be in charge of the truck until **, the IMS manager, got there. ** said it was fine and rarely made me lift anything that she thought would be too heavy.

Here's where the problem started: ** comes storming back into the backroom. The line was a little scarce because the guy unloading the truck had left to take a pallet off of the truck and everyone working the line is really fast. Well, ** gets upset because the line was almost empty. He storms up to the truck and started yelling at all of us. Saying we needed to 'get fired up!' That was all well and good. No big deal. ** yells like that to motivate us sometimes, so no one really cared. Then ** jumped into the truck and grabbed the line and slung it as hard as he could. In the process of his temper tantrum, he hits me right in the lower stomach with the metal (heavy) line (and hit another associate, **, in his groin). I looked at ** and laughed and said "yeah but killing us isn't going to get us fired up" (I was joking with him to try to ignore the pain I was in) and ** started screaming at me.

His exact words were: "That wasn't yelling, but if you wanna hear yelling we can go in the back and I'll show you yelling!" I said "sorry I was just kidding. I was trying to lighten the mood." He then stormed out of the backroom. Everyone that was helping unload the truck then one by one made their way to the end of the line to make sure I was okay and to ask if ** needed to go to the restroom. Several of the people back there said things like "** isn't much for jokes" or "He shouldn't have jerked the line like that" and "He had no right to scream at you like that."

When ** trained me to work the trucks, he told me "Never ever ever move the line without warning EVERYONE first. We don't want anyone getting hurt and this line is more than heavy enough to break bones." ** never said anything about the line. There's usually a signal we have so everyone knows to watch out cause the line is about to move. Usually "line up!" or "toes!" or just "line!" All ** did was bust in and start screaming. Is there a number or something I can do to report this?

TV worked OK for about 10 mos. then lines started to appear. I called the number for N.E.W. shown on the receipt and was told that since the manufacturer warranty of one year was still in effect I needed to contact them as their warranty did not kick in till the one year manuf. period was up. I called the Emerson line and was told I would have to box it up and send it to them at my expense. The lines were more an annoyance than anything, and since I figured I was covered until Nov. 2014, I just let it go and put up with it. At the two year mark (Jan 2014) more lines appeared, and a discolored area three inches up from the bottom started and stupidly again I just put up with it. I have no other TV and I live on a very tight and fixed budget.

But in mid June the whole screen started to turn fluorescent yellow or green or blue. Now it's unwatchable so I finally went online to register a claim. A popup came online and I was told I needed to call in I couldn't complete online. I called the 877 number and a woman there told me that my warranty expired on May 25, 2014. I was SHOCKED. I said, how can that be? There's one year with the orig. manufacturer and then another 2 years with the ex/Wrnty so I figure I still have five months left.

She said that their warranty STARTED AT THE 3 MONTH POINT WHEN THE ORIGINAL MAN. PARTS & LABOR WARRANTY ENDED. They were disavowing the other 9 months of the original warranty, and back when I HAD called during that period I had been told they do not start until the one year Man. warranty ended. The silly biddy said she could give me Emerson's repair number but it would all be on ME!

What a load of horse-hockey. They're using every means to disavow having to honor the warranty. WalMart itself is no help at all. Go to their corporate website. Try and find a place anywhere under their Customer Service that it gives you a place to call or email them. Good luck. I used their generic contact them email to lodge my complaint. I am also making a complaint to my state's Attorney General's office and their consumer affair div. I also have a couple of attorney friends I am talking to that would basically file something for me for basic court costs.

Pictures are included of the TV screen. WalMart SUCKS in almost every regard. I hate the place and have been backing away from it more and more since I keep having more negative experiences with them. They don't deserve the place they occupy in American culture and retail. They've been a prime killer of mom & pop businesses and the demise of American manufacturing and the American middle class. When they came to my town I was no big fan but Sam Walton was alive still and at least then everywhere in the store were signs that said 'Made in the USA". I DEFY you to find one in any WM store now. Sam Walton died and the bottom line people sent all the manufacturing to China.

If there are any class action lawsuits against WM or their Ex. Wrnty people I would be glad to join. Buy NOTHING at Wal-Mart, unless you want the Chinese involved in it and that INCLUDES your meat, chicken and seafood. Patronize locally or smaller chains. They are more responsive. I hope WM goes belly up. I really do.

Long story short, I had a cashier, floor manager, 2 assistant managers and some idiot from loss prevention standing at the register telling me the same thing. I told them the ad clearly states "all counts and sizes". There was nothing in the photograph in the ad that showed what size count the package was and that they should honor their own store policy. It boiled down to the fact that they were flat out refusing to honor their ad matching policy even though they should have. This whole process took around 30 minutes with me trying to stand my ground as I was valid in what I expected.

Tomorrow, I plan on attempting to contact the store manager to complain but I know it will probably end up doing no good and just further frustrating me but it's a matter of principle for me now. There has to be some sort of law that they're breaking. I mean, if they are advertising that they do ad price matching and the ad clearly states "all counts and sizes" then it doesn't matter a hill of beans if one of them called Dollar General to find out what size packages they sell. They need to honor their policy. Sure is frustrating to be such a long time consumer, to shop their store every week only to end up being treated in such a matter.

I immediately informed the member of management I trusted most, so that accommodations could be made. It took management almost until my second trimester to even suggest that I be moved out of my usual department (housewares/domestics), where I repetitively lifted heavy items such as microwaves, vacuum cleaners, and huge plastic containers. When I finally raised enough of a ruckus, management placed me in HBA for 2 nights; I did not enjoy the work up there nearly as much, and the work still consisted of lifting heavy items such as huge boxes of shampoo/conditioner. Between the two, I'd much rather have been back in my own department.

On the first night, I asked not to be placed in HBA again; on the second night I made my disapproval clear to one of the other associates in the department, who immediately reported my dissatisfaction to a manager. I was brought back to the admin office for a coaching. At the coaching, I was told that I would never be given the option of working in another department again. The manager administering the coaching was extremely rude in several other ways, telling me that I couldn't be trusted to work with others and that I wasn't going to get "special treatment" because of my pregnancy. Of the four O/N managers at the time, I got along well with all of them; since that coaching, the manager who gave the coaching has given me dirty looks, won't make eye contact, and won't directly speak to me. I am clearly on someone's blacklist.

I was told last night that this manager is trying to get me fired or is going to put pressure on me to put in my 2 weeks notice. I was given a doctor's note at my 19 week appt. recommending that I not lift anything over 25 lbs. Doctor's notes like this are apparently worthless to Wal-mart (in my state the law prohibits employers from ignoring doctor's notes, but they do it anyway because their employees are uninformed of their rights). Moreover, many of the employees, while not bad people, are extremely lazy. There is no reward for hard work, and no punishment for laziness. The primary motivator for many managerial actions seems to be favoritism or dislike. Not all managers are like this, but many are... it's difficult to work for a company you don't respect, and to work hard for people who do nothing to earn your loyalty.

Sure enough, a customer comes through my line and attempts to purchase cigarettes. He looks well under 40, possibly even slightly underage. I ask for his ID and he produces one from Guatemala. I don't know if I can accept this form of identification under the law or company policy. I call a code 6 and receive no answer. I let some time elapse about five minutes. I call it again. I get an answer "Be right there." Ten minutes pass and I find a CSM and ask them. They don't know if I can accept it either. I repeat the whole process of calling and not getting an answer and then calling again and getting one.

Finally someone arrives and I try to ask them if I can accept the ID, but I can't finish explaining my situation until the manager asks me "What about this ID does not look legitimate to you?" I try to explain that I just need to know if I can legally accept the ID, even though I have no idea if it's legitimate or not. Again, she cuts me off, saying "No. Answer my question; what about this ID does not look legitimate to you?" This time, the tone of accusation in her voice is blatant. I finally just sell the cigarettes, knowing it could cost me my job.

I'm a full time employee since this store opened on 6/13/07. Bottom line, the department that I work in has gotten sooo bad, no one wants to close at night, they don't do a good job. When they do close, Rachel knows that myself & another associate do a damn good job when it comes to assisting customers, stocking the floor out, making sure the deli is run in a professional manner, we get the job done, no problem!! But for the past few months, the deli has been closing as early as anywhere from 4:30pm-8:30pm, causing Walmart to lose money. Bottom line in a nut shell, Rachel asked me would I open up my availability to close at least 2 nights out of the week, then I'll be able to get my full time hours back. I responded to her, "and if I don't," she responded, "you'll be dropped to part time cause we don't have the hours & we don't need 2 of you coming in at 5:am." I responded back to her, "first of all, I've never been a 5:00 (a.m.) person, Linda always have. I've been the 6 o'clock person, if we were scheduled at the same time, that was you all's doing!!"

The issue really here is that Rachel & certain other members of management are trying to "force" my fellow co-worker & I to change our availability because they know we get the job done. If we refuse to adhere to what "they" want, our hours will get cut down to 20-27 hrs weekly, dropping us to part time associates causing our insurance & other benefits to be dropped because we're not working enough hours to pay for it. Rachel kept trying to get me to sign the paper to drop to part time because I was reluctant to changing my availability, but I stood strong & kept refusing. I never signed those papers, my last words to her before I stormed out of the ad office, "you can drop me to part time all you want, but I'm not signing anything that I STRONGLY DISAGREE with, that's not fair". I've earned my spot, I'm going to have to find me something else to make ends meet & I will be calling someone about this!!

I also told her that at my orientation, Kenny ** ,who was our store manager at the time before our store opened, stated that if after we've worked 6 months & we (employees) decided that you wanted to change our availability, we could, but I did not change it then. I, along with with this certain co-worker changed our time AFTER 3 1/2 yrs of working morning shift, mid-shifts, closings, all 3 shifts, no problem but once we got a transfer from Sam's, she was told that the ONLY shift they had was a closing shift, she proclaimed she had no problem with it. After closing for about 2 wks straight, she began complaining to any and everybody who would listen, that's when my problems began.

FINALLY got the phone number from my bank claim specialist (who had similar problems) and after 20 minutes on hold, Walmart customer service says yes, their finance dept locked my money down for a purchase they cancelled. Meanwhile, I get ANOTHER email from Walmart.com stating it would be 7 days before the bank released my money. At that same time the live customer service person tells me that the money will be credited within the hour. So never, ever again Walmart. I'd rather spend more and be happy.

When I informed the clerk that I was not informed, she then showed me the note. The note was taped on the checkout desk, typed on a sheet of 8x10 typing paper. It was placed in the area where customers place their purchased items. I explained to the clerk, that as a customer, when I make a purchase, I don't look around the store nor snoop the counter to see what's on it, especially small notes. I place my items on the counter, search my purchase for my method of payment, make the payment, accepts my bag(s), and walk out. Nobody would see the note, because it's covered by whatever you place on the counter. As I explained to the clerk and to the manager, the note was not in a place of visibility, it was not large enough for anyone to take notice of it; therefore, the clerk should explain the policy verbally and it should be written on the purchase receipt, as Dillard's does with items that are marked down.

The Walmart manager told me that he would call Straight Talk and if Straight Talk would refund Walmart, then he would refund me. I returned a few days later, and he said Straight Talk would not refund Walmart. So, I called Straight Talk to see if they would refund me, and they refused to. Straight Talk agreed to give me credit toward the purchase of another plan with them, i.e, a cell phone plan. I had just purchased one plan with them that didn't work for me and I wasn't willing to risk purchasing another one of their products. It didn't make sense. If I had purchased a cell phone and paid $50 for a calling card and that plan failed to work for me, I would have been out of an additional $50 totaling over a $165 loss.

Walmart or Straight Talk should take back the box and refund me. The calling card, I threw it in the trash, so that loss I will have to absorb. It is Walmart's negligence for not informing me of its return policy. It's Straight Talk's negligence for not having it written in its contract with Walmart that they will inform the customers of its return policy. Personally, I think it's a money making trap for Walmart and the companies selling airtime. They've entered into selling products that they don't even have trained personnel selling the products. It's the same with digital cameras. The clerks selling them know nothing about them. I purchased and returned 3 cameras and Sandisks, because the clerk didn't know any more about the product than I did. I had a customer who tried to help me to choose and that was a debacle too.

I don't have the goods I ordered and Walmart is keeping my money until they can decide what went wrong on their side. My demands for my refund are being ignored and today they brought up the possibility that my cancellation request may not have been accepted. I have a feeling they may try to push this item out the door to avoid losing the cash!

The first time I called up there was May31 and I asked was they hiring and the lady said "Yes, what's your name?" I told her my name and she replied "hey I told the other lady to pull your application last week." What this lady have against me I do not know. I have talked to the store manager and a co manager and neither has returned my call, but I do know they get busy and forget. My point is that I know they hiring and I have only been gone for two months, why is that one lady in personnel delaying my application, I can go on and on but I'm go stop here.