Wal-Mart Reviews

I had bought a laptop the night before. I went in today and tried to return it and get another one. They wouldn't let me. I walked up to the service desk and told them I wanted to return this item. I told them I have the receipt, but I think someone had owned it before me because the owner's manual was not in it. So they told me to go back to the electronics and pick out the one that I had wanted. I waited there for 10 minutes while a girl went to "get the keys" for the computer storage. She came back and told me that I have to go upfront to the service desk again. I got up there and they told me I can't return it. I have to wait until tomorrow. I need to call the overseeing manager or something. I told them that I need this today. I guess they went and got another manager to talk to me.

Key chains that were all in the same bin; some rung up $3 and some were ringing up $1. They refuse to honor the $1 price even though the day before, they changed them all to a dollar for me. I asked for the manager and they sent me some girl who can barely speak English and could barely read her receipt. She told me the phone number was the store number. She insisted she was the manager even though the manager’s name on the receipt is Pete **. The cashier was extremely rude and treated me like a moron. And when I asked for the manager for the first time, she refused to get me one I had to go to customer service and complain. I will not recommend this Walmart to anyone.

I heard yesterday that the local food store in our area had boneless pork loin for $0.99 a pound. They ran out. I am disabled; my husband is disabled. We both have cancer and heart problems and had strokes previously. I am on oxygen. Husband had a ruptured aortic valve with replacement. I told the Wal-Mart store would they ad match. Yesterday, I was told yes. They left a note at the customer service desk that it was ok. Today, I called before we left home. The drive is total of 70 miles, and my husband has no eyesight on one side due to blood clot. Also, it’s near Christmas time and drivers are scary. I spoke to two men a total of three more times. I was told to come on down.

I went in tonight to make a return to your store (Grand View Hwy, Vancouver, BC, #1104), and I was treated very poorly. I was almost refused to return my $14 item without a receipt. I'm very aware Walmart does make returns without receipt. Therefore unless it is an expensive item, I rarely keep the receipt. I must spend at least $200-$300 a week in this store and the item that I returned tonight I had purchased a few days before from the assistant manager himself in till #18. The other females there stated to the manager on duty tonight that I always make returns without receipt. It should not matter if your store takes things back without a receipt; it's not my fault.

I am so sick and tired of Walmart advertising Maxwell House coffee for $2.47 (can) and not putting on how many you can buy! I went to the store this morning, the first day of the sale, to find a gentleman had loaded an entire cart full of coffee and his wife was doing the same thing. The shelf was almost empty. I had to ask them to let me have 2 lousy jars! When I told customer service, they just said, "Oh, well, sorry." That will be the last time I fall for Walmart's shady deals.

My name is Judith **. My husband and I went to store #2189 on 12/06/12 and had a really bad experience at the fabric department. We bought two sets of fabrics - one was marked as $4.44 per yard and the other $8.44 a yard. Everything was alright until we went to checkout and found out that the fabric that was marked as $4.44 was marked in the receipt as $5.44. We complained with the cashier and she told us that we have to go back to the fabric department and make them change to the price that was originally marked. We went to the fabric department. We told the lady working at that time there what happened and showed her the price marked on our receipts and on the item. She said that the price was marked incorrectly, so we asked to talk to the store manager.

I ordered a Straight Talk card for my daughter's phone on 12/09/12. The money left my PayPal account that night, but the card was not sent. The website said email delivery was usually immediate, but could take up to 48 hours. That was 96 hours ago. I have not received an email delivery, although they have managed to send several advertisements. I have emailed several times and got a form letter back. Customer service (after a 25-minute hold time) referred me to a website which sent me back to the email link, which sent an automated response that suggested a call to customer service.

This is the first time I have ever complained online. I wrote a letter to Walmart, but I did not receive a response (no surprise there). I have Graves' Disease, which if you are not familiar with it, has a whole list of problems. Among them, your eyes bulge out. On top of that, I was in a car accident and have problems with my jaw/teeth (from the airbag deploying). Anyway, during October of this year, I went to Walmart to pick up things for my kids for trick-or-treating, including "zombie" makeup.

I put the wrong address down for them to deliver my product. I called them and told them to go get the product which they did not. Now they won't give me my money back.

The store had three registers open on one end of the store with long lines and one register open on the other end with long line. A store manager was present chatting with a friend and would not have more registers opened. This has been a continuous problem at this store. Walmart came to Brookhaven, MS and ran all the other businesses out and then provides the worst service. I will think twice about finishing my Christmas shopping at Walmart. I will drive 50 miles to shop somewhere besides Walmart and get good service.

I purchased a Samsung home security camera system on November 17, 2012 and decided to return it (unopened) because the reviews I've read indicated that the camera resolution was low. I brought it back to the Buena Park, CA Walmart where I purchased it from and was told by the Supervisor Valerie that the receipt I had said this item was actually a camcorder and it could not be returned after 15 days. I would not fault Valerie or the store if in fact this item was indeed a camcorder (or was listed as an item with a 15-day return restriction). However, Valerie stood steadfast in repeating that the item was a camcorder because the receipt said it was (not the description on the upper part of the receipt, but under the return policy statement at the bottom).

I am not a fan of Wal-Mart stores because of past experiences while shopping there. In hopes of still being able to take advantage of the advertised prices of some fleece-lined jeans for my sons, I decided to try Walmart.com. Well let me tell you that is no better. I ordered on Cyber Monday in order to take advantage of the free shipping offer only to find out two weeks later my order was canceled because my item was not in stock. The website clearly states that once an item is paid for in your cart, that item is secured. Clearly not true. I spoke to a representative that told me they look in two warehouses for the items and if they can't find them, they cancel the order.

I have a coupon for Toys R Us for 15% off the entire toy department. Walmart's television commercial says that they will match any coupon discount from any store. Today, I was denied. Why? This is called fraud. Please find the copy of receipt and coupon from Toys R Us. This incident was not handled in a professional manner and I deserve an apology.

I'm in a same sex relationship with a woman and my partner and I recently visited our neighborhood Wal-Mart in Elizabethton, TN. While there, my partner hugged me around my neck and kissed my cheek and lips. (No groping, indecent exposure, or even tongue was involved.) It was then we heard someone yelling, "Girls! Girls!" When we looked over, we discovered it was an employee. "Yes?" we said. "You guys need to cut that out right now!" was her reply. I said, "Excuse me?" Then, the customer who she was helping at the time said, "Yeah, she's right! My children are watching!" The employee and customer just agreed back and forth with one another. Being humiliated enough, my partner and I walked away and found a manager.

I want to report an issue with Walmart.com that has arisen since I began using the website. They are sending out automated emails with customer information that they claim is a site error. I have complained to the Better Business Bureau and to Walmart.com directly and they have not resolved the issue. Here is the problem. They are sending out emails with the subject "You Left Something in Your Shopping Cart at Walmart.com" but I don't have anything in my cart. When I spoke with them, they were rude but they assured me it was a site error. When I pointed out I am a website developer and that I know exactly how this works and that I know it can be fixed with a simple piece of code, they said they have fixed it. I am still getting them. The email is addressed to me but its link is back to my cart.

Port Covington Wal-Mart exhibits a poor excuse of customer service. This evening, I purchased a storage bin that was on sale. The rollback tag listed it as $9.97. I happily took it to the counter where I was then charged $11.97. I asked the cashier why I was not charged sale price and she stated, "I don't know. It didn't come up," and proceeded to say, "Have a nice day." It's 5:28pm in the evening. I then went to the customer service counter and asked about the sale. The salesperson took my receipt and proceeded to flounce around the station area to go off somewhere. I asked where she's going. She said she'll check the price and that I can come with her. I walked all the way back. She checked something and then flounced back to the station not saying a word. I asked if it was indeed on sale and she said yes.

On Black Friday, four of my family members purchased the Nabi Children’s Tablets at the Wal-Mart Supercenter in Orange, TX. Fourteen days later, they were going to charge them and get ready for Santa, only to find out all four would not work. The Orange store said they would be happy to exchange them; however, they were out and did not expect more in before Christmas. After calling nearby stores, they were located at the Twin City Wal-Mart, Nederland, TX. The drive was made to exchange broken ones for the new ones, only to find out that an extra original charge of $70.00 more would be attached to each one since this was a Black Friday sale item. What a rip-off, Wal-Mart, as you do with everything else! Complaints to headquarters coming Monday am. What about other children that are given them as gifts? And parents learn only to find out they have to pay $70.00 more if they want them for the child.

On Dec. 7, 2012, I shopped at Walmart for food, etc. I was in the store for about an hour. Not once did I see an associate, which is usual for this store. When you do happen to find one, they respond with "This isn't my department" and walk off. The cashiers are the worse ones I have ever experienced in the years I have shopped. Today, I waited 12 minutes for a lady in front of me with a large bag of dog food and 2 toys. When it was my turn, I timed the cashier. It took her 22 minutes to ring up and bag my groceries. I had 6 bags when she was done. When I first walked in, I had a return with the receipt for a rug to return. The cashier and the other two workers standing there accused me of shoplifting the rug! I had the receipt in my hand, clearly visible to them. After arguing with them for almost 10 minutes, they finally refunded my purchase.

I went to my local Walmart this morning in Rice lake, WI. "Happy holidays and merry Christmas," I said to most I met. I am a friendly people person, only to have a sampler employee ask me if anyone ever told me that I had ADHD! I looked at him in utter shock and said, "Actually no, I have PTSD. But did it ever occur to you that I am just a friendly, nice person?" There is more to this story. A lot more. For instance, him telling me that he used to be a counselor. Needless to say, I know it is not Walmart's fault as they are from a different company. But should I have been subject to that at your store? It ruined my whole day. I came home and was out of the mood to do any holiday baking. I left the incident in tears, not believing what had just occurred. The others that helped me after this, when I decided to report him, were very kind and helpful - as was the manager Tammy **. I cannot believe that he actually used to be a Walmart employee before that. Thanks, guy, that was real nice of you.

I ordered merchandise through the Wal-Mart.com site with the expectation that the order would be processed properly. It was not and I have been deeply embarrassed as a result. I thought that you, as Chairman and CEO, should be aware of the problems I encountered. I placed two orders on November 30th, 2012 (Terra London Rectangle Area Rug Black/White/Red; Size: 5'3"X7'6", and a Kebo Futon Sofa Bed, Multiple Colors; Color: Black). I received the carpet, however did not receive the futon. In addition, the package was supposed to be received either on the 3rd or 4th of December 2012. I contacted FedEx, since they're the shipping merchant and they were really rude to me. They explained to me that my package was not a priority and also explained to me that my package will be delivered on the 5th between the hours of 12pm -1:00pm. With disappointment I say to you that no package was delivered to me.

I had bought a loaf of which was priced at $2.18 on the shelf and when I checked out, it was $2.48. This is not the first time this has happened. I have bought other things in the store and have experienced the same thing. Can't you people get it right or do you have to steal from your customers? You are no better than a shoplifter.

I placed an order on 12/1. I received an email stating my items would arrive 12/5-12/11. Since I did not get an email that items actually shipped, I called today. I was on the phone 45 minutes with 2 different people who both told me that my order was never sent to "Just My Size" and for me to cancel. The website would not let me cancel. Meantime, my money is out of my account. I called back and they told me that I will get an email stating the items shipped or the items are cancelled. I have no email and my funds for this purchase are tied up. I will never order from Walmart online again. The Customer Service people were rude and abrupt as well.

The end of summer, my phone was dropped by my 1-yr old while I stopped by on my lunch break. My CMS saw that he dropped it and followed me outside to hand it back. Now as of Nov. 30th, a man named Virgel, Asset Protection, fired me without the store manager being there to talk about it etc. and gave me the choice to admit to claiming a lost phone or be fired. I’d like to put this out and tell the world about this. Now, my son can’t eat and has no insurance after being there almost 2 yrs.

I ordered a small girls trike online and paid for it to be picked up in another state. After the order was ok'ed in stock, there's no worry; the order was done right! I checked my e-mail at a later time and Walmart has canceled my order, saying the item is out of stock. I would think with the great computer systems that they would not have taken my order if they were out of stock with this item.

I was shopping at the Ormond Beach Wal-Mart in Florida. I needed help getting a large item down off a high shelf. On the other aisle, two associates were talking; one was Nick, a manager. I stood about a second until I was acknowledged (that I needed help getting an item off the top shelf). Nick, the manager, asked, “Were there any other items on a lower shelf that you could reach?” and did I check? I stated no. Walking away, Nick stated, “The customers are getting on my blank nerves.” So I looked back at Nick and asked for a manager. He said, “I am the manager.” This is the worst customer service that I experienced ever and will never shop at this store again.

Mobility Carts - The Walmart in Ashland City never has enough of them. Supposedly it is the customer's fault because apparently, they don't take care of them or so I was told. You can never find one during the day. I usually go at night so as to get one. The last time I went, guess what? No carts. No greeters to help me find one. Someone emptying the trash said two were broken down in the back. She of course did not offer to go see if there was one at the other end. At any rate, I went to Food Lion and spent my money. This is a small town and does seem to have quite a few people that need the carts, but there aren't enough even before the flood. The following remodel, still not enough carts. So I guess disabled people don't matter to you. Big surprise. You know, you really need to work on your image. Just saying. I think this Walmart doesn't think they have to worry about their image since they are the only one in this town!

Walmart Fish Department in Waycross, Georgia - I have complained a couple of times to the staff that no one is taking care of the tanks at my local Walmart. Fish are left dead in the tanks and the tanks are never cleaned. Kids continually put betta fish in with each other and watch them fight to the death. Tonight, there were two goldfish that had been scooped on the floor and trampled. Someone also urinated beside them! A young boy got me and showed me and told me no one that worked there had come by. The nets were just sitting the lowest tank for any child to access the tanks! Walmart should not be selling fish if no one is assigned to watch the section. Even the manager told me no one looked out for that section. What's the point in selling fish if you are only killing them?

I used to work at Walmart in Mt. Vernon WA. I quit because when I would report people stealing, they did nothing when it came to the white Americans that dressed nice or looked hot. Also, men got treated nicer then the ladies, plus they wouldn't pay me my holiday pay, overtime, and when I worked after midnight. Ever since I quit, the security guards would follow me around when I shopped and I have never taken anything from any store. They had no reason to suspect me every time I paid for everything. Well after 3 years of this, I started calling them out I got pissed. The only Walmart that did this to me and my ex was Mount Vernon, WA.

I called 4 times and all 4 times, I was put on hold with no answer on the other end. All I wanted was a "yes or no" - for the item bought online for Christmas! When trying to explain to whoever answers the phone at 3:30 pm and 4:00 pm at # 713-300-0511, they were extremely rude when asked for help and all I got was a laugh and a hold, with words still coming out of my mouth asking not to be put on hold! I ordered a TV online. My question was, "Is it in yet," so I can drive to the store which is quite a drive away from home at least 20 minutes. Why can't Walmart please put someone responsible behind the other end of the phone? For me, no more Walmart, I want a response soon and what is being done.

I do not like Wal-Mart layaway. After my last experience, it has soured me on Wal-Mart as well. I went to retrieve a layaway. The bill totaled $103.16, and I gave the cashier $110.16. She then informed me that she was going to put my change on a shopping card. I then said that made no sense at all. I wanted my cash back. She said this is how Wal-Mart ensures you spend your money in their store. I say shame on you Wal-Mart. You lost a customer. I then gave her $105.16 and said, “Get me a member of management.” After the manager came up, I got my change finally. I then called complaint center. They said a supervisor would call me right away. That was a week ago. I will go to Kmart from now on. You all can embezzle someone else’s funds. - A very unhappy customer :(

I purchased a 40 pound bag of Ol Roy dog food. It was all clumped together, almost like it was old or had been wet or old. I always buy this brand and this has never happened. Only one bag was left on the shelf, so exchanging it was not an option. I have the receipt and feel that I deserve a fresh bag. Thank you.

I went to Walmart in Lexington, Nebraska to buy a microwave. I found the one we wanted but did not see any one the shelf. I asked four employees for help to see if they had one. Thirty minutes later, someone came over, scanned it and said they don't have it. I asked if they would be getting more and was told, "I don't know." They are rude, and they never have what you want unless you are Mexican or Somalian. I will never shop in a Walmart again. I can find what I want at Target. If not, they at least try to help you get it. They have better quality products and friendlier employees.

We had called the night before and were told there were three of the items we were looking for. We drove some distance to a Walmart in Elizabeth, CO (we have a Walmart in our own town but they were out of the item). When we went to the home and garden department for the item, there were two employees just standing there talking. They were not with any other customers. When we asked for help they just shook their heads and said they couldn't help us, as they were not working the night before when we had called. They offered no help and made us feel like we had bothered them. Not a very good way to treat your clients or create goodwill. Word of mouth advertising goes a long way you know. The young girl in customer service, however, was very helpful even though the item we were looking was not at the store when inventory said there were three. So kudos to the girl in customer service for at least trying and shame on the two women in home and garden for not wanting to do their job!

On 11/30/2012, my son and I were picking up some groceries at the Walmart on Route 9 in Queensbury, New York. We were in the produce aisle when we watched birds come out of the ceiling and leave droppings on the floor and on the produce; to be specific the fresh Italian Parsley. The birds were landing on it and eating it, plus leaving droppings on it .When we brought this to the manger’s attention, my son was told as he walked away and never even stopped long enough to address him with respect, said over his shoulder "We are aware of this." My son was treated very rudely and without respect, this should have never happened.

On Monday, 11/19/2012, I left three cameras to be developed from our honeymoon. When I dropped them off, I was told they wouldn't be ready until Saturday due to the Thanksgiving holiday. I came to pick up my photos on Sunday, 11/25/12 and after waiting for 15 minutes while mounds of Walmart staff walked by me and more congregated in the electronics department, I walked over and asked if someone could help me, “I am here to pick up my photos.” As they tossed around who would or who should help me as they were all too busy holding a personal conversation and laughing to help a customer while they’re surely on the clock and being paid, one sales clerk offered to walk over to help. You would think it would be a great thing, not! She actually treated me as though she was doing us a favor as she does not work in the photo center and they need to get someone to be over here for their customers. Wow!

I ordered Forza Horizon for $15.00 online on 11-24. It showed the game as in-stock to be picked up that day. I went through the entire process and paid in full. I did not go to pick up the item (I was too busy to go that day). The next day (11-25), I received an email from Walmart stating that my order was cancelled and I was issued a refund. What is going on here? I had no idea that they could just do that without any notice whatsoever. I sent customer service an email and received no help at all. Two days later (11-27), I went into the "what was going to be" the pickup store and saw 5 copies of the game in the case. But of course, now the game is $59.96, not $15.00. I called Walmart online and was on hold for half an hour. After explaining everything to the woman and being put on hold 2 more times, she tells me that there is nothing that she can do for me! This is the beginning of the downfall of a big company. When you no longer care about the customer, they start to spend their money elsewhere.

Booklet states, "If your computer hardware fails, we arrange to have it repaired at no cost to you." Also, it states "No deductibles, no hidden fees" and "prepaid shipping to an authorized service facility." In the first year, I had to make arrangements and pay for shipping costs. When I called questioning this, I was told that it is not covered by Walmart. How can you accept payment for coverage that you do not provide? How can you claim "no hidden fees" and "no cost to you" and then say "Oh, that's not us." I don't need an attorney to contact me, but I would like some kind of explanation.

Thanksgiving Night Sales - I purchased 2 Avengers Bed In a Bag Sets for $24.88 each on Thursday November 22 after 10:00pm. When I went to my Local WalMart in Thief River Falls MN, I discovered that the same bed in a bag sets are currently selling for $12.00 each. Six days after the advertised sale they are less than half price. When I asked the assistant manager about a price adjustment, he said the items would have to be returned and I would have to purchase new ones. When I asked about returning the ones I had purchased and repurchasing them as the pattern, they didn't have 2 of the same pattern. I was told they don't resell the ones that are returned right away and I would have to check back once they had been returned to stock. So, I can't get them for that price but someone else who comes in three hours later or three days later can. Yet another reason why I hate Walmart and just a reminder to me why I will restart my annual Walmart ban!

I made a purchase on Nov 24. I immediately realized I ordered the wrong item and cancelled online. I followed up with a phone call where I was assured the order would be cancelled. 2 days later, I called when my card had not been credited. I was told 2-3 days. I called again on the 29th and was told the item had been shipped. I would have to wait to receive the item and then request a return label. I can only imagine how long it will take to get that. I will never order online again from Wal-Mart. The only positive is employee Penny ** who is the unfortunate person who told me the order had been shipped. She was kind, informative, and understanding. They need more of her. The one bonus I found if you are trying to speak to a live person, call 1-800-966-6546, immediately press " *5 ", and you will get a live person. Good luck to those still willing to order from walmart.com. This is one customer gone. I do still shop at Wal-Mart in person and have never had an unresolved problem.

I made a purchase on Nov 24th. I immediately realized I ordered the wrong item and cancelled online. I followed up with a phone call where I was assured the order would be cancelled. 2 days later, I called when my card had not been credited. I was told 2-3 days. I called again on the 29th and was told the item had been shipped. I would have to wait to receive the item and then request a return label. I can only imagine how long it will take to get that. I will never order online again from Walmart. The only positive is Penny ** who is the unfortunate person who told me the order had been shipped. She was kind, informative, and understanding. They need more of her. The one bonus I found if you are trying to speak to a live person is to call 1-800-966-6546. Immediately press "*5" - you will get live person. Good luck to those still willing to order at Walmart.com. It is one customer gone. I do still shop at Walmart in person and have never had an unresolved problem.

Rotten Starkist tuna with maggots - On 11/28/2012, I went to your Walmart store on 157 Avenue and 88 St. in Miami, FL 33196 to make my weekly purchases as always. I am a regular customer of Walmart and never have I come across something so disgusting in my life. I got home and began unpacking my groceries. I noticed that there was a weirdly strong scent coming from one of the bags. I looked inside and there lay some asparagus, tuna and mushrooms. As I was concerned that it may have been the vegetables, I removed those from the bag first but the smell remained. There I saw that the plastic of the tuna was wet with what seemed to be the remains of another broken can, etc.

False advertising: I went to the Norwich, NY store on Thanksgiving night for event #2, which started at 10.00. It was a 'first come, first served.' I got there an hour before the event and went to where the Compaq laptops were and was told they were sold out and that I needed a ticket. There was no mention of a ticket needed in the advertisement. I even talked to a department manager who could care less. So I sent a complaint to Walmart corporation almost a week later and haven't heard a word - not good for customer relations. It was a waste of gas and at gas prices and having to travel a half hour to the location. It got me furious. I am surprised that they have not tried to contact me to make things right and have lost a loyal customer. If this is how they treat their customers, then I can see the union wanting to step in for the way they treat their employees.

I sent my daughter to Walmart, because I had just noticed we were out of toilet paper. My daughter could not get to that aisle and was told to go around because it was blocked with boxes. Well, my daughter tried to, but the whole area around was blocked. So she proceeded to walk out the store where my daughter noticed all employees seemed to not want to help. This was just past midnight on November 28, 2012. I also recently had an issue with the pharmacy, when it took forever to get some pain meds. I was even using the electric cart because my knee had gone out on me and I was in pain. The only thing I will go into Walmart for is Rx, because it's cheaper there.

A Vizio 60" TV Model E601I-A3 was featured on the front page of Wal-Mart Black Friday promotions in our newspapers. The price point was $688. Yet, it was not even offered at the stores in my area. I totally understand if I wasn't the first one in line on Black Friday so I didn't get the one or two they may have had. But they did not even had one. I don't know how you can feature something so prominently in your marketing and then not have it available in the store. I had even gone to the store on Wednesday evening to check them out ahead of time and was told by workers that they did not have that model but there might be something like it when the sale started Thursday night. So I went Thursday night and there were no 60" models at all. When I asked about it, I was told that they never had any. This seems to me to be completely false advertising.

On Thanksgiving Eve 2012, our 5-year-old great-granddaughter underwent major surgery at Driscoll Children's Hospital in Corpus Christi, Texas. She had her left kidney removed along with a Wilms' tumor (cancer). We thought it would be great to purchase her a small TV for her bedroom, knowing with her condition, she would be somewhat more comfortable watching some of her programs that are of interest to small children in her bed. We live in Florida while our great-granddaughter lives in Texas. After failed attempts with Walmart online, we phoned a store closest to our granddaughter with an idea that after the purchase had cleared, she could pick it up at customer service, give them proper ID, and get it all set up for her little angels' welcome home. At this point, we called store # 5898, only to hear that this is against company policy to purchase over the telephone. They suggested that we buy it online. Another attempt failed after the second try online.

I purchased a TV on Black Friday 2012. The TV was advertised as Samsung 32" Class LED 1080P 60Hz HDTV. I jumped to item description and noticed it showed as 120Hz instead of 60Hz. I called walmart.com to ask where the mistake was. The lady on the phone confirmed so many times that it was advertised wrongly and that it should be 120Hz. Silly me. I made the order and now I have to deal with the headache of bringing back to the store.

HP 2000 BF69WM & Compaq cq58 - I have been through 4 of the listed models, 2 of each. On Walmart's website which you likely won't find the CQ58 any longer, the link to HP you click on states, "User accessible memory slots 2." There is in fact one and you cannot upgrade the RAM with the 2 sticks of 4gb you just bought. I have spoken with HpP 2x in 18 hours. They confirm that it should be 2. The folks at Walmart, 3 of 4 were helpful but they could not grasp the concept of DIMM slots versus USB ports. So I have a ticket number from HP and advised I want them to correct the issue, not go swap it out again. Because while they were nice, it was a nightmare of them trying to tell me I was wrong.

I went to Walmart in Northborough, MA at 9:15 pm. The MA stores open at 1 am. I was about 25th in line. The store employees came out and handed out maps of where the on-sale items would be. The maps were wrong. When we entered the store, the aisles were lined with employees. Not one of them knew where the Compaq laptops were, not one! When we found where they were, marked by a balloon with the number #4 the size of a quarter, they were, of course, all gone. I then proceeded to the 32-inch Emerson TV line. Per the flyer, if you were in line between 1 am - 2 am, you would be guaranteed one TV. I got my TV and was told the limit was 6! Well, a scuffle ensued when one man had 9 TVs!

Cyber Monday at 0730 I tried to order 2 double power T711 tablets. My store manager also tried to order 2 for his grand kids just like I wanted to do! A Cyber Monday special selling out at some time before 7:30am is in my mind false advertising. I cannot even place a back-order according to store management. My grandchildren are heart broken and they are not even sure I was going to buy the tablets. Please provide me with a viable alternative so I will not disappoint them on Christmas.

I worked for Walmart in Danville, VA. I was a cashier. I was accused of stealing $300 in cash from my register; I did not. I was terminated immediately. I was called to clean out my locker and was escorted to the front door. It was a lie, and because I would not sign a statement saying I did it and agree to make restitution for something I did not do, I was terminated. I live in VA. I was told there was nothing I could do about it. This happened to me in 1993. Every time I shop there, I see her still there and I still wonder why.

A witness saw a girl key my car, try to break in, and then hack away at the finish. He ran in and reported it to security. When I got to my car and went into the store, they said they were "watching her on surveillance, don't worry, we are hoping she will try to steal something so we can stop her." The police officer came, saw the surveillance, she had left the store. Loss prevention found her putting merchandise in her purse, told her to put it back, and let her go. No one at the store seems particularly interested in helping me and of course, they have no ID for her so it was impossible to find her with "facial identification", the police mentioned. If they were watching her, why didn't they stop her when she tried to steal? No one wants to help and Walmart "incident report" contact was very snippy with me and said there is nothing they can do. I had $600 damage to my car. Oldsmar Walmart is dangerous.

The Walmart Black Friday ad had listed a Savage Model 320 shot gun in which all of Brevard County Florida Walmart had "none" of this item sent to the store. I have proceeded to search on-line for each store, again none were listed.

Hondo, Texas Wal-Mart: Advertisement clearly reflected the three sale events starting at 8PM Thanksgiving night, 10PM and 5AM the next morning. Two of the items I wanted were on the 10PM sale event. I got to the store before 8PM, thinking I might like some of the sale items at that time slot too. Right away, I asked where I could find the 10PM item so that I could stand in line or do whatever I needed to do to be ready for when it went on sale at 10. I was told that particular item was already sold out. Well I come to find out people were allowed to fill their carts at 6PM with items that were not going on sale until 10 - four whole hours before the sale time! I thought that was just plain wrong. Very bad advertisement. The next day, I went back and spoke with one of the store managers who told me he was not there the night before. But he advised me that what he knew to happen sometimes was that if the crowd began looking like they might fight for a certain item. A lot of times they just go ahead and open up that item for sale right away to defuse the situation.

You had events on Thursday November 22, 2012. Your newspaper and television ads both stated that the electronic sales would start at 10:00 PM or event 2. I was looking forward to getting the advertised Emerson 40" Flat Screen for $198.00. I was at your Salem Oregon Turner Rd. store at 7:30 that night to do some grocery shopping and to pick up a few other items while I waited for 10:00 PM. As I passed the shoe department, I saw the 40" Emerson TVs. I went to look at them and was asked by a Walmart employee if I was interested in the TV. I said yes, and asked if that was where I go at 10:00 to get one. That's when I was told that all TVs on sale were already sold! That was 2 1/2 hours before they were to even go on sale! I was very angry and disappointed. Why were they all sold out 2 1/2 hours before they were even to be on sale? What about all those people who waited until 10:00 PM to even show up? Why make time to sell something and not adhere to it? Since you put your first Walmart in Salem, it has been the only store that I shop at, but I may be rethinking this. This was very unjust to your loyal customers!

We went to Walmart in San Antonio, TX (the one on De Zavala) to put Xmas on layaway for my granddaughter. We're in electronics department looking for a TV. We waited patiently for someone to help us. We finally saw a tall young blond gentleman wearing a Walmart shirt. We asked him if could bring a TV for us from the back and he said no, that he was busy (although he was standing there arguing with us) - very rude person. We went to customer service to complain (they were very nice) and were able to get the layaway people to get TV for me and also saw Mr. "I'm too busy wondering around" over there, joking with the layaway people. All in all, I'm so done with Walmart. I will not shop there anymore in San Antonio or in my hometown of Alice TX. Toys R Us and Target will now have our business.

I cannot understand the difference. I picked up an Ice Hockey table that was on the shelf, not on the flatbed with others and got the BF price. Three of us were looking for the Monster High Dolls that were on BF for $10, could not find the Bin but found them on the shelf. We took five and only got the BF price for one. The sales associate said that four of them were not marked for BF price, only the one? I am confused, the sale bill did not state only one. She stated that they only get so many earmarked for BF pricing and the other four were not included, and if I took them off the shelf, they were not on the special pricing list, but I got all five off the shelf. She was very indifferent and said that she wished that they would mark them with a big BF where everyone would know. Well, me too, sister.

I purchased a Walmart Money Card on November 20th before I went out of town for Thanksgiving. I paid the $3.00 for the card and uploaded $85.00 at the register. When I got to my family's house and tried to upload the temporary card, there was no card at all inside the package. I called the Hinesville Walmart where I had purchased it, and a manager told me to bring it in along with my receipt when I returned for the holidays. I also emailed Walmart Money Card and tried to contact them over the phone. When I got in touch with someone they were trying to put that card, not knowing who has it or where it is, in my name. I tried to explain to them I never received a temporary card but they just couldn't understand that. When I returned from my visit, I went up to the Hinesville Walmart like I was told.

I was at the Lake City, FL Walmart and was very disappointed. I was declined by associate and managers of layaway for my items during your designated dates. They were large toys and electronics. I will, from now on for future purchases, be shopping at more honest stores.

I looked online to buy a Nexus 7 from the Walmart.com and it said these were out of stock. That's fine, until it showed all the locations in my area as limited stock or in-stock Friday afternoon. After getting to the store, I found out they're "out of stock." The sales associate in electronics would not honor the price of the 32GB, seeing they never updated their website as "out of stock" on the 16GB. Wasted trip that I didn't need to take, but I thought I could rely on their website being updated. Not! False advertising.

I thought the ticket method was a great idea. However, having to wait in a line for three and a half hours for just one item was bad business for you and ultimately prevented me from getting other gifts for family and friends. I will look to other stores next year for my Black Friday sales.

Black Friday Sale was a huge disappointment. The sale started two hours before printed ad times so when we drove 30 minutes to wait in an ungodly packed store, we were told that the item we wanted sold out. We're pretty sure that's false advertising!

I went to Walmart this morning for the 10k gold chains that were supposed to be on special @ 5am and the cashier stated the chains were sold out before the ad ran and there weren’t anymore and wouldn’t offer the customers rain checks or anything for this screw up! There also were other items that weren’t available this morning. I overheard several customers complaining about this false advertisement!

I went to 10:00 sale. I waited in line for 1 hour and 1/2 and you did not even have one of the phones at your store. I am so mad and hurt. It was all my daughter wanted for Christmas. Why did you put it in the paper if you did not have even one? It was a good price and all I could afford at this time. Now, she will be disappointed.

I went to Wal-Mart early on Thanksgiving Day in search of Doorbuster merchandise. I went particularly to stand in line for the November 23rd Doorbuster Special buy 50" Emerson LCD television. I asked several associates to point me in the direction for this particular item. I was told by the associates that the item was sold out. I pointed out the advertisement is for Friday, November 23rd at 5am not Thursday, November 22nd at 8pm. I was informed that there was no line for the item as the item was sold out. This is false advertisement for all consumers who anticipate an opportunity to get Doorbusters that are sold several hours prior to the advertised times. The advertisement stated there were three separate events: 8pm and 10pm on Thursday, November 22nd and the third event was scheduled for Friday, November 23rd at 5am. I feel that the advertised price should be honored to consumers that were in line a day early for an item sold the next morning that were sold out. I spoke to a manager named Stacy at the Silsbee location who assured me the items were sold out despite the Friday advertisement.

This was my first year at being home for a Black Friday event on Thanksgiving. The item I was looking for sold out 2 hours before the item was to go on sale. I find it very dissatisfying (since sales boosts is what this is all about) that honoring an item’s sale price that sells out before it is to go, if on sale, is not part of your store’s policy. I was at the Wal-Mart on Grantline Road in New Albany, Indiana. The item I tried to purchase was the laptop for $179.99. I wanted 2 of them and tried to get a voucher 2 hours before they were to go on sale. Well, as far as I am concerned, there are other places to shop and other stores that can have my business. If you wish to contact me, ** is my email address.

I went into the store at 585 North State Street in Lindon, Utah. The manager of this store is **. We went into the store to get some things. There were motorized wheelchairs but much to my dismay, they were all broken. My sister and I got one to go but you could not go very far before it shut off. So, we talked with the door greeter and she tried to find me one, but could not, so we hurried through the store because walking exhausts me. Had I had a motorized chair, we would have spent more time shopping and maybe spent more money. How do you expect handicapped people to get around your store? Had I been driving, I would have found a different store to go to. Please make sure that the handicapped have the same opportunity as those that can walk and enjoy spending time in your store.

Black Thursday - You guys ruined my Thanksgiving. You are having your Black Friday sales today. Really, on Thanksgiving. Friday was bad enough. Now you are doing it on Thursday. I got in a big argument because she wanted one of your TVs that went on sale. Since I hold the checkbook, she will not be allowed to spend my money at your store anymore. You just can't leave the one true holiday we have alone. So, I will not spend any funds at your store.

I just got off working a graveyard shift at the hospital. I went to cash my bonus check to buy stuff for Thanksgiving. I walked into Walmart, saw that the check cash line was long, so I went to the cashier to cash my check, which I have done before. She wouldn't help me because the check cash place was open, so I went back and waited 30 mins because the customer was having trouble with her credit card, which I could understand cause stuff happens. When I started to cash my check, I asked the lady if it’s true that the other cashier people couldn't help me because she was open. She said, “That was false. They can help you if we are back up.” Oh yeah, there was no line when I asked her to cash my check. Her name was Carl, in her 70s, white hair, at 7:30am, at register 23. She was really rude when she spoke to me, maybe because she doesn't like Mexicans.

Within 30 days, my iPod stopped working. I went to the Apple store and was told to go back to Wal-Mart. Wal-Mart sold me an extra warranty at time of sale (cost $17 on a $170 item). Wal-Mart told me to call the customer service number. I must mail it back and they will send me another. My Wal-Mart warranty will be used up and can't be transferred to my new iPod. So the cost of my iPod was 10% more than it should have been with no benefits. I haven't even received my credit card bill for this purchase. I was told at the time of purchase that Wal-Mart would replace the iPod. The clerk sounded like the store would replace my iPod. It is impossible to read the fine print while standing in the checkout line. I feel conned.

I am 17 years old and I tried buying eggs at Walmart for my family because we didn't have any for tomorrow's breakfast. So, I tried buying them and apparently, Walmart doesn't sell eggs to teens after 9 o' clock. I was furious because they yanked the eggs out of my hands as if I was doing something wrong. I would like to know if they can do this to you based on age?

I purchased a Li'l Butterball at my local Walmart. The Walmart label listed the turkey as 10.23 lbs for $16.98. Since it was frozen, I let it sit in cold water as suggested. The water caused the label to become translucent, exposing the original Butterball label. The Butterball label listed the turkey at 8.67 lbs. The price was also lower at $14.39. I'm furious that I've been ripped off not only in the size of my turkey (since I had the weight figured out to the person), but the extra unnecessary price I paid. Money is short in my household and to think that I was purposely duped is an insult. I can only imagine how much money is made by a corporation like Walmart adding a buck or two to a line of product at the holidays that they figure no one will notice.

There was an Xbox 360 Halo 4 edition priced for $59.96. I thought, "Wow, that's a good deal!" There was only 1 so before I picked it up, I took a picture of it and the price got to the register and it rang up $349. I said that's not right and I showed the cashier the picture that I took with my iPhone and she told me they won't give it to you for that. Then I asked for management, and the biggest smart butt I ever have had to deal with came and said, "No, you’re getting it for that price, and said that belonged on the bottom shelf. Well there's no way, because the only space there, was where the system was.

I constantly purchase gift cards from Walmart. In the last 90 days, $2,800 worth of them and I gave them to my employees. Twice in the last month I gave out gift cards that Walmart.com isn't activating. How embarrassing for both my employee and me. When I try to address this issue with Walmart.com customer service, it is as if they are reading a script. I am tired of hearing that it will take 3-5 days to activate, which isn't true. It took 3 weeks last time. I am constantly told that someone will contact me, going on my 2nd month and no one from billing has ever emailed or called me so they should really stop telling their customers that they are going to reach out.

I go to Wal-Mart two or three times a week. The store 4258 is the one that is close to me. Every time you go in there, no matter what time of day or night, it's always empty. Grocery shelves were half-empty. The produce is the worst. I went this morning at 10:00 to get fresh string beans and the shelf was empty like it always is. It's two days before Thanksgiving and I have been in the grocery business for 45 years and I know what a big seller they are as all produce is, so why would you be out the cabbage? It looked like it had been there weeks. Apples empty, the whole department is a total mess. As always, no product. I did ask a guy if they had any beans and he went in the back and when he came out, he said, "We don't have any." He didn't say when they would get some in, just "Sorry, we are out." Nothing.

I bought a Straight Talk Card inside WalMart, Espanola and I tried activating it on my phone after spending 5 hours trying to fix the problem to the activator, and was unsuccessful. I went to WalMart, Espanola and I told them the problem and they couldn’t fix it either, and asked me to buy another card. I asked to speak with the manager. She said that she could fix, as everyone I asked, for a refund and said she would not "buck up" Straight Talk. My receipt said WalMart and Walmart charged me taxes for it and they paid me taxes. Therefore, I believe Walmart is to blame and should refund me.

Long waits at checkout. Two registers open, backed up 6 deep and no calls for more checkouts. We waited 30 minutes. It seems to be common occurrence.

I was working for Walmart for over 2 years. I started overnight stocking in grocery. After a few months, management moved me to dairy. I worked there and trained a few employees during my time. I was injured by pulling a pallet into the dairy cooler in Aug. 2009, and when I asked a manager if I could go to the hospital because I was in such pain, the manager simply said "Did you finish your work?" No, I replied because of the intense pain I was in and when I told him of the injury, all I was told was "Well, you can leave, but you may lose your position if you do." Not wanting to risk my job especially after just having a baby, I attempted to return back to finish my duties. But the pain got so bad I was unable to stand. Deciding it was best to be seen by a doctor than worry about my job, I left.

I have tried to purchase from their website on numerous occasions, 95% of the time ending with a cancelled order. I have contacted customer service on many, many occasions to determine why it was cancelled, since I use a debit card that I use on all other sites and storefronts including Wal-Mart stores, but all responses allude to it being my fault. Even my Wal-Mart card fails on their website. Failed valid orders should be a concern of the company, but I guess Wal-Mart must be too big to care but definitely too big to hire competent customer service staff.

I tried to return a GoPro camera, because I was not happy with it. But I was told it had been over 15 days past their 15 return policy. I also tried to return the SIM card that I bought to go along with the camera and was told the package was missing. So this return was also denied. I asked them, "What if I had bought a Christmas gift, does this mean the recipient cannot return the item after Christmas if he/she does not like it?" The answer is yes. Do not buy any electronics from Walmart to avoid the problem I ran into. This is the first retailer that have given me problems. They have a terrible return policy.

I attempted to speak to the store manager at the Wal-Mart store in Temple, Texas today. He wasn't there. However, they connected me to an assistant manager who used the name Ann. She never let me finish my initial sentence; instead, she's interrupting me, berating me, belittling me, and speaking down to me. When I tried to get her to stop running her mouth so I could explain the situation, she accused me of yelling at her. Thank God, I had a witness to the conversation. At one point when she took a breath and I could say something, I asked her if she was going to let me finish my sentence. She sarcastically responded, "Well, of course honey, you go right ahead."

I met my daughter at the Wal-Mart on 13th South 300 West in Salt Lake City. She wanted my opinion on a sewing machine she wanted to purchase. She normally does not shop at Wal-Mart, but she had been online and saw a machine for $20. Now as an owner of a computerized embroidery machine, I was skeptical of the price. Of course, that machine was not available. She wanted something simple and inexpensive, so I looked over what they had and settled on a Brother 20 stitch (the last 3 digits on item was 645) for $49.97. I even had her get extra needles. Then we waited in the check-out for 20 minutes, only to have the cashier tell us she couldn't sell it to us. There were 2 machines new in boxes on the shelf, and I had double-checked the item # to be sure it was the one for $49.97. She still wouldn't sell it. So we asked for a manager, and she said it must have a recall. I ask why it was on the shelf, and she had no answer. My daughter was upset, and I don't think she's changed her attitude toward Wal-Mart. I know it is a small amount, but young buyers start small. Please.

I used to regularly shop at Walmart in the Steelyard Commons, Cleveland, Ohio. But the store is so dirty and the service is really bad. Every time I go there, employees are just walking around doing nothing, except talking amongst themselves. When I went to cash my check, the girl at the counter acted like I was bothering her and then another employee walked up and they began socializing and acted like I wasn't even there. We found clothing on the floor and clothing hung up that had been on the floor. How disgusting. The bad thing is this store stays like this. Why? Seems like no one cares. So what are you going to do Walmart?

My fiancée was forgotten about when she needed six cans of baby formula and then again shrugged off when she got to management. They got the can, with an attitude, at the Walmart in Cocoa, FL 32926. It all took approximately 45 minutes after asking. What is the problem with Walmart customer service here?

This is the second time I have ordered something online from Wal-Mart. One was an iPad 3. They put a hold on money then cancelled order for no reason. You have to wait for the hold to be removed before you have access to funds and that is up to the bank issuing the card. I just ordered a Google play card online that is being electronically delivered. They held the funds then immediately canceled the order. So the money is still being held until order is voided by bank. Is this legal?

When I was checking out my groceries at the cash register #7, she would ignore me. When I asked her for some tobacco, she would only talk to the blacks around. I asked her again if she had that certain tobacco and she said, very sassy, that "I heard you the first time" and continued to tell the young black man behind me for someone to please check the poor baby out! If not for me and the paying customers like me, we pay for her salary! All I can say is I am not the only person who has the same complaint. It's people like here that gives Walmart a bad rap! She needs to go! Marksville, LA 71351 Walmart.

The layaway people at Wal-Mart Lafayette, Macon Co., TN had shown negligence on how to put safely the customer's stuff in the trunk when putting the product we ordered and picked up. Their only concern is to put the product we bought, and they don't bother to check whether the trunk is safe when they know it's open. The trunk door was open because the product did not fit, and they just tied a rope and didn't check if there was valuable stuff that could possibly fall off out of the trunk when the car rolls. Unfortunately, the toolbox that's in the trunk fell off out of the trunk and got lost. I personally complained regarding this matter, but the management said it's not their responsibility. I told them it should be part of the safety measure because that's part of their job.

On September 12, 2012, I visited store #2716 located on Williams Blvd in Cedar Rapids. While shopping in the linens area, I saw a young man watching who I believed may have been following me. At first I wasn't sure so I continued shopping, until I saw him peep around the corner again. I decided to exit the area. A couple approached me to let me know that they too had noticed the young man. The couple actually found his behavior strange and humorous. The couple stated that they watched him move merchandise on the shelves to view me, and watched for me as I walked around corners. I asked them to describe the person; their description of that person was of the young man I saw following me.

The TV ad about "no questions asked price match" isn't being honored at the Batesville, AR store. I recently was in Kroger picking up med at the pharmacy. Before I left, I checked the milk price, which was $3.27 per gal. I was going to Walmart for my Mom, so I thought I would get the milk at Walmart at Kroger price. When checking out at Walmart, I told them it was $3.27 at Kroger. She said that sale went off last week. I proceeded to tell her I just came from there and it was $3.27. Besides, you're not supposed to question any reasonable quote. Her supervisor was called and said the same thing but let him have it anyway. I turned it down and told them of the TV ad "no questions asked price match," paid for the rest of my stuff, and left. I drove back to Kroger and bought my two gal. of milk for $3.27 and went home. Could someone tell me if I am watching the TV ad wrong or was I right about it and do Walmart management never watch their own corp. ads? I might add this is not the only time that has happened to members of my family and others. Thank you.

I had purchased two pairs of wind pants, both for $11.97. Well, one pair totally fell apart after the first wash, so I took it back with my receipt. The customer service lady said go find another pair like this one and she would return my money. Well, there were none like that and that's what I told her and I just wanted my money. Well, she and two other customer service ladies started laughing at me while the one was telling me that we don't even sell this product, making it look like I had bought them some place else or had sold them.

I saw on Walmart.com that they had the "One Direction Take Me Home Yearbook Edition" online and in stores, so I went to the store the day it came out and I only saw the regular CD and not the Yearbook Edition.

I have two complaints. The first one is out of 8 lbs of meat, I had trimmed off 3 lbs of fat (picture attached) and still had a lot of grease floating on top of my soup (picture attached). Secondly, two associates were complaining about being given the assignment of straightening up housewares. "This is not my department. I can't help it if they are lazy and don't want to work," said the female. "I only have an hour to go then I am done. I don't care," said the male. I had purchased two Chuck Roast to make some homemade vegetable soup (total 6.61 lbs. at $4.48/lb. $29.62). The meat had appeared very nice with good marbling and color; however, when I opened up the package and turned the meat over, I received quite a surprise. I saw a lot of fat on the meat, a total of 3+ pounds (picture attached, weighed on a bathroom scale in 0.5lb increments) of fat from both the packages.

We pre-ordered Black Ops 2 for Josh and put a $5 credit at Walmart to hold the game. We went at 7am to pick it up and pay for it and the cashier (Kimberely **) accidentally charged for an extra $5 instead of crediting us $5. By the way I would like to mention, she's the only one who remained apologetic and empathetic through this whole ordeal and I have no complaint with her at all, it was an honest mistake. So we have to go to customer service to have it canceled and redone. This stupid rep named Debbie was refusing to refund me my entire purchase and re-ring me correctly and she only wanted to give me a $5 credit. I explained to her the card gives you a credit for pre-ordering and to ensure there are no problems to refund and re-ring me. She's trying to overtalk me and credited the $5 against my will without even telling me. At this point I requested the highest manager on duty to file a complaint and told her she knew nothing about customer service and she needed to stop acting like a ** and show customer service because she had no skills.

For two months, I documented the disgusting state of the fish department in my local Walmart: dead fish, no filtration working on more than half the tanks, overcrowded tanks, scum and algae everywhere. Some of the tanks are so filthy you can't even see what is inside. The fish are all quite ill. Last night I waited for 20 minutes in the department after they paged for customer assistance. No one ever showed up. I then went to customer service, watched two employees talk for several minutes, and waited for them to acknowledge me.

The Super Walmart opened just months ago. The grocery portion is clearly not up to par with other supercenters. The stock is lacking, shelves are usually empty or very low. Fresh fruit/vegetables/lettuce are always rotten and mushy (as if not properly refrigerated), the bakery area has items that are past the sell date and yogurt/milk area is rarely stocked. Something is wrong with this new Walmart.

Wrong prices - I have been in my favorite Walmart store and brought to the attention of a manager about the prices saying one thing and when you get to the cashier, it is another. On the Blue Bell ice cream, the sign says gold top pints are $1.98. When I get to the register, it rings up $2.25. That is false advertisement.

Wal-Mart photo developing - After uploading my very sharp, crisp, high-resolution photos taken by a professional photographer to your site for prints, I could not be more stunned at the blurry, poor quality prints I received in the mail today (8 days after placing the order). They honestly look like a photograph was taken of my photos and then attempted to reprint yet again. What I sent in was high definition, sharp and detailed and what I got back was closer to an oil painting. Unfortunately, the deadline I had to make to get these photos to the framer to be used in a National Championship display is today and there is no time to do anything but use these embarrassing images. My only hope is they will be displayed at a distance so those looking at the display don’t think somebody was inept enough to use blurry photographs in such a professional display. I honestly did not expect this level of amateur work and service from such a giant in the retail world.

I strongly dislike the new packaging for Equate nutritional shakes, to the point that I'm about to change brands. I buy one or two 6-packs of these every week and have for years. I hate the fact that the attached straws are necessary to open and consume each shake. I hate the straws and drinking through them. I want to open and consume a shake without the straws, as I used to with the cans. You can't get all the liquid out of the new packages, and they're not recyclable as the cans used to be. Please go back to packaging that doesn't involve using the straws!

Our Walmart in Winnemucca, NV is the only place to buy yarn but you can never get any help. And when you ask for a color of yarn, the dept. manager says you get what is there but you can go to Reno and get it at any of their Walmarts.

I went to Walmart in Magee, MS today, 11/9/12 8:30PM CST. I got a pack of football cards off the shelf. I have been thinking about buying that brand for a few weeks. The price said $4.98. I went to the register to purchase and they rang up for $9.98. It was busy. I told the cashier to take them off. I went and checked them again to make sure, then I went to customer service and asked a lady to come help me. She did, she explained the cards were in the wrong spot. I told her they have been there for a while and she told me I could get a pack for the $4.98 price. I was happy with that. As we walked to let me get the cards, she told someone else. He took the pack, looked at me and said they were in the wrong spot and walked off with the pack. I tried to stop him and recover the pack and hid it because they removed the rest of the product from the shelf.

Well, I was shopping at Walmart in El Paso on Alameda & Americas on 08 Oct. 12 for some ammo. I went looked for the caliber I needed but was hesitant about the size caliber. I purchased 45 cal. ACP. I took two steps from the counter when I realized that it was the wrong caliber. I went back to ask for an exchange in size when the clerk told me he could not help me out. I asked to speak to a manager which took over 45 min. to actually get them to have any attendance to the situation. All I asked was that they exchange the ammo which they denied. I asked to read their policy, which they denied me the chance once again. Policies are posted for customers to realize that all sales are final and not refundable. Other stores at least show, display or announce the policy within the stores. I really have a bad experience dealing with the store manager and the sporting goods employees that day. Hope that this is fixed for all to enjoy a better shopping experience.

First off, let me start by saying that I have worked in the retail industry for many years. I understand what proper customer service is. I also understand that many times, in reviews/complaints such as this, the customer tends to over-exaggerate. I will try to be as fair as I can regarding both parties and use only facts. Last night, I went to the Wal-Mart in Los Lunas, New Mexico. I needed some basic things but also intended to buy some ammo from the sporting goods dept. (which is locked up for obvious reasons). I have a few boxes I needed - easily over $100 worth of product. I waited, standing in front of the display case for approximately 15 minutes, for an employee.

My sister (who is blind) wanted to buy a necklet. The girl showed her where the necklet was and said, "There, you can look at them for yourself." All the time we were standing there, I was telling my sister to move over here and don't go too far one way. She should have known she could not see as I was reading the necklace to her. She acted like she was angry when I asked her if she had the kind my sister was looking for. When we went to check out, the woman at the register was so grouchy. We had gotten a little shirt that said it was on clearance for $1. It rang up the price before clearance. She sent one of the women to see. When I told her it was on sale for a dollar, the other woman came back and said that side of the table wasn't on sale, but it was the same kind and color. It was just a smaller size and I would think if it was on the sale table, if anything, it should have been cheaper than the larger size. So we checked out and she asked, "Do you want the shirt?" I said no and we left. We were so happy to be out of Wal-Mart and we went to another store.

I bought the WWE W12 PS3 game from your Wal-Mart Store #1224 at 2650 Creighton Rd. Pensacola, FL 32504. I have taken this game back three times now. Today was the last time and I had lost my ticket after the second return. So I explained my problem to the CSM, and she told me she could only give me the same game. I said I would rather just get a different game and pay the $30 difference for the other game, and she told me she couldn't. So I said fine, I will just get the same game. Then I went to back to get the same game and they would not exchange it because the case on the new game was a different color than mine. So they went to back to find one like mine that the CSR told me they had 15 of them in the backroom.

I bought a trampoline from Wal-Mart in Bessemer, AL in 2010 for Christmas. I just found out that this product had been recalled. My child has broken her leg on this trampoline, and I did not know that the net would not hold. She fell, and the whole net and poles around the net broke. I stopped my children from using it until I got a net, but I have not been able to find a net or poles at a good price.

I am a queen/plus-sized woman and most of my clothing was purchased at Walmart as you had my size and clothing I liked. Why did you stop carrying 2XL or 3XL White Stag jeans? The jeans are the best fitting jeans ever. I recently was in an accident and the ER cut off my jeans with me protesting, "That is my best fitting jeans - do not cut them off." Needless to say, they paid no attention to my pleas. Where can I get another pair of White Stag 2 or 3 XL jeans in dark denim?

I purchased an iPod Touch for my daughter, as well as an extended warranty. One day after the manufacturer’s warranty expired, the iPod went haywire. We filed a claim and received a confirmation on October 4th. On the confirmation, it states if you do not receive a shipping label or box within 5-10 business days, to contact support again. Every 10 days, we went through this. The 3rd time (which was 20 working days), we were told it was pending through tech support.

On 11/3/12, I purchased some buffalo chicken sliced meat from the deli department at the Walmart in Wilkes Barre, PA. After making lunch for my self and my children, we all became ill within a couple of hours of eating it. We had terrible stomach cramps, diarrhea and vomiting. It is now 2 days later, and the meat smells. I have had it in my refrigerator since the purchase, and it has caused my whole fridge to smell.

I have been going to Walmart long before the Quincy, MA store opened. I am disabled and I also had major surgery, which I will not be recovered until the end of February 2013. I have spent a lot of money in that store. This morning, I went to exchange a size 5 (which was with the size 6's). I am not supposed to walk or stand more than 20 minutes at a time. I exchanged the underwear but I also purchased a Fruit of the Loom bra and a drape tie back. When I finished, I went back to the customer service. I was asked where the package for the exchange underwear was. I was always told I had to have a receipt. When I came home, it was then I realized that I was not given a receipt for the bra and tie backs. I also realized that the underwear was the correct size but not the hi-cut, they were bikini.

Pertains to Walmart on Silber Rd, Houston, TX: I placed an order online. My order went to this Walmart in error (two hours from me). I was told to call and tell them to "expire" my orders. The order was sent in two different shipments. I called, got the order cancelled and credit was applied promptly to my card. I called a few days later to cancel the second half of order and was told to wait 3 to 5 days for credit. 7 days later, no credit. I called again, talked to a different person and was told to call back in an hour and talk to person who was to make credit. I called later. The original person insisted I had picked up the order. I explained impossible, I'm 2 hours away. She said to give credit "a few more days". A few days later, still no credit. I called and asked for the assistant manger. He said he issued credit and it should show in another "few days". He said someone probably "hit the wrong key" when I was told the order had been picked up.

I received an email from Walmart with 3 different ads. I placed an order for a Toshiba computer C855D-S5315, which (I printed their ad) they have listed as $248.00. They disconnected me twice and the third time, I asked for a supervisor. Then I was told there had been an error in that ad, it was priced wrong. Today is the first day the ad is open (November 4). I have never had a store not honor its own ad. I still have this ad and I'm really upset because Walmart always advertises how they honor ads and they can't even honor their own ad. Pathetic.

Wal-Mart's use of Adobe Omniture Site Catalyst software to track - When you proceed to checkout on the Wal-Mart website, you activate the tracking software called Adobe Omniture Site Catalyst. You can't block this tracking because if you do, you can't check out (pay). When blocked and you choose Proceed to Checkout, nothing happens. I would think that now of all times when Microsoft IE and Google Chrome are both implementing Do Not Track and Wal-Mart must be wanting to make as much as possible, they would not knowingly allow their website to be programmed so that you must be tracked if you want to buy from them.

Store manager in Sanford, Maine 04073 had no diligence or capabilities on decision-making. Battery was two months out of warranty and I haven't used it in six months. The answer I received was the warranty is over and to buy another one. Truly, this is a bad mark for Wal-Mart in my book. There are other wholesalers out there.

On October 26, 2012, I went into the Walmart to deposit my check on my Walmart money card. I deposited my check and left the store to go pay my bills and grocery shopping. I started to pay bills and my card was rejected due to being expired. I drove 6 miles back to Walmart only for them to tell me there's nothing they can do. I explained to them that I have no cash and needed to provide food for my children. Again, the response was, “Sorry, there's nothing we can do, but you can call the number on the back of the card.” So I called on the phone with them and they said I can shop in the store and they will manually put in my card numbers.

I bought a prepaid phone from Walmart. It's a Straight Talk from TracFone. They offered me an extended protection plan warranty for 18 months with the phone which I decided to, just in case I would experience problems. I never really thought how bad this would get after that purchase. The phone is a Samsung T528G almost similar to the Flight II from AT&T but without a keyboard and it felt more lightweight. About a month after purchase, the phone began to exhibit strange symptoms of flaws such as rebooting on its own, or turning off overnight to only discover it was off after I woke up. At first I thought it was the battery; it had been low and it turned off to conserve power but no, this phone does not have that feature and later on, I discovered it began to do this more often. It began to turn off and on frequently, sometimes I was in the middle of using it (media playing music or watching videos) to more frustrating circumstances (writing a text or about to send one).

On October 24th, 2012, I went in to the Redlands, Calif. Store on Redlands Blvd. I wanted to put clothing on layaway until the pickup date of Dec. 14th for my grandchildren, as this is more important than anything as their mother cannot buy them for them. I was told at that time that they will only layaway Toys and Electronics. I feel this is unfair to the people who feel that clothing for children who cannot afford those items, and it makes it easier on Grandma to buy them for Christmas and easier on my pocket book as I cannot afford to buy them all at once. Clothing is more important than Toys and Electronics. Please consider expanding what you will put on layaway. Thank you.

Walmart at the Fernandina Beach store on Amelia Island, Florida is now asking for ID to make a credit card purchase. It doesn't matter how much you spend or what you buy. This is absurd. You feel like a common criminal. I can go and spend any amount of money any place else, even online and I am never asked for an ID. This practice is more than annoying. You are not protecting me. The next time this happens, I will not show an ID. The line will be held up and a manager will have to come.

On Sunday, October 21, 2012, I attended the Walmart on Keele and Lawrence at approximately 9:30 PM. My husband was approached by an employee named Rebeccah, stating that he needed to leave the store because our 2-year-old son was running. I then sought clarification; at which time she told me the same thing. She wanted me to leave the items that I had in my basket, and the store, because my 2-year-old-son was running. I then informed her that he was only 2 and he was just running from his father to me, his mother. She insisted that I leave the store. She continued to follow me around until I sought out the store manager. He apologized to me profusely.

On 10/20/12, I ordered a Little Tykes Cozy Coupe 30th Anniversary Special which included a pull along trailer. The item bundle was listed online for $49.97 and expected to be available for pick up on 10/26/12. An additional item was ordered to be picked up the same day. I did not receive any e-mails for Wal-Mart regarding the status of my order. A few days later, I went to the local Wal-Mart to pick up my same day shipping item and was told they had nothing for me. I went online and saw that my entire order had been cancelled by Wal-Mart. They no longer have the Coxy Coupe bundles listed online for $49.97. I assumed the reason for cancelling my order was due to a pricing error. I have not received any explanation from Wal-Mart about this. When an item is mispriced in the store, they are required to honor the listed price if you point this out to them. Should this not be the same for online shopping? This is the second time I have ordered an item from Walmart.com and the second time they have not honored their own posting. Even if I have to pay more, I will never again order anything from them.

I purchased a Toshiba Americana Laptop on September 13, 2012 from a Walmart store in Albuquerque. I also purchased the two-year Walmart Care Plan. Cost of computer is $368.00. Total Paid including two year Care Plan is $463.79 The model number is C855-S5214. The laptop worked for a month, when it went off. It would not turn back on, even with the power cord plugged in. When I purchased the laptop, the salesperson told me that if I purchased the Care card, if anything went wrong with the laptop within the two-year period, I could return it to the store and they would either have it repaired or refund my money.

Do not get a large money order from Walmart! I purchased 2 money orders from Walmart, one for $700 and one for $999. Walmart refused to give me my own money back for the larger one, saying there's a problem with the check. It's some type of 'fraud prevention program.' Now, I'm trying to find someone to cash it as many local banks will not due to the amount. Never again!

The sign said $59.00 for Innotab (regular - $79. 00). It scanned for $79.00. I explained the sign. I got two items and was only given one for that price instead of two. Not right at all. Then I was told I should check the numbers on the bar. I didn't know I had to check bar codes.

When placing order with the Sports counter person for a pocket knife and paying cash, there were no instructions for having ID to pickup order. After talking to the manager, I said, "The Sports counter person can see I was the one that placed the order," and it was still no go. Then I said to give back my monies. The manager said, "We need ID," so now ** Walmart has the items and the monies. What a win-win! No one asked for ID when spending cash, now I have a receipt marked cash but can't spend as cash. You need an ID.

My family used to shop at this Walmart every day, but not anymore! The young woman at the checkout counter made us feel more than unwelcome. She was even obnoxious to my young children. I found out the name of this young woman and I can assure you that I will be pursuing some kind of consequence for her behavior. This was unacceptable and I am astounded this is tolerated! Her name is Jackie ** and she works at the Walmart in Paris, Illinois. I can promise that my family and I will not go back to this Walmart until this is resolved.

Today at 3:30pm, I called our local (Cranberry, PA) Wal-Mart and talked to someone at the service desk. I was told that I could refund or cash a MoneyGram with the checks alone not the receipt, being that I was the purchaser. (I called because I could have stopped at my home to get the receipts.) I also called MoneyGram to ensure that this was policy. After loading my screaming and crying 5-month-old into the car in the rain and driving 20 minutes, I arrived at the service desk. Upon arrival, I had a very rude customer service attendant tell me repeatedly that this was not policy. After explaining to her many times that I was the purchaser, my name on the checks, and that I called, etc, she still disagreed. I asked for a manager.

Alert! Alert! Alert! Walmart brand Equate Ultra Weight Loss Shake, lot #071412-11CRC-2047, best by date 14 July 2013. The drink is rancid. When I called Equate/Walmart to tell them about it, they told me I didn't know what I was talking about and if I had a problem, to just take it back to the store where I bought it at. Wow, I'm to take it back with all the other cans with the box, plus the receipt and drive 60 miles and they will give me another box. Well that is ** because I looked and there are no other cans that have that lot number in my refrigerator and I have 20 cans in there right now. The box is long gone. So please, please do not drink a can from this lot number. I have been sick all night and most of the day from just one swallow.

I have previously owned 3 pet stores. My concern was killing fish by not providing proper care. This includes feeding, water changes, etc. Every human being in this world knows all living creatures: humans, a beta fish, a guppy, a molly, an Oscar, a pleco, dogs, cats, rabbits, etc. Even the most uninformed staff should have enough common sense to feed a fish. And we wonder why this keeps going on? Who do you think is one of the biggest supporters of animal shelters in your towns? Wal-Mart! They are donating food to shelters, and that's great. But animal control and animal shelters should be the first ones up there putting a stop to this widespread, downright abuse. Fishes aren't living, breathing, helpless creatures; we are all responsible.

As I was exiting Wal-Mart, an employee at Wal-Mart shouted out a code money something. She said it multiple times. I believe that's what they use when someone is walking out without paying. I then exited out as other customers did. I then was grabbed with force on my right arm. I was shocked and calmly told her not to ever put hands on me. The employee then yelled loudly asking for me to show her the receipt. I then calmly told the employee, "I don't have to show you anything," and walked away as others just stared. I then walked to my car, put what I had purchased at Wal-Mart in my trunk and went back to talk to management. I noticed the employee was no longer there. I spoke to the person in charge and let her know that I did not like the employee putting hands on me especially when I am frequent customer and not a thief. They said nothing in return and stayed quiet.

I have been to Wal-Marts on Saron Dr. and New Circle Rd. and the customer service there is horrible. They pretty much treat couponers like welfare recipients. I would rather take my coupons to Krogers and get better customer service. The cashiers at all the Wal-Marts are not consistent with the way they handle couponers - looking at the coupons even though they scan, holding up the lines, and making customer take all the products out of bags as though they were criminals when all they did was come there to coupon and help people in need. The service of your business has gotten just horrible. I really am starting to hate Wal-Mart and its stores. So many incompetent workers. I really hope more people stop shopping with your stores and go back to Krogers, Meijer, Roses, Walgreens, Rite Aid, and whomever. Oh Ashley at Saron Drive Wal-Mart in Lexington, KY was just terrified of taking coupons. What are the managers doing to the workers to scare them so bad and it ain’t even Halloween yet? Enough said, I will take my coupon-shopping ** somewhere else. Thanks for the headache you’re causing over coupons.

I am a constant Wal-Mart shopper. My mother and I are always in Wal-Mart, but Wal-Mart has the rudest and unpleasant customer service employees I have ever met. I have bought flat screens and 5 laptops as well as groceries, clothing, etc. I brought an Acer laptop, a very small blue one on Wednesday. All I wanted to do was switch for a different color. I had my receipt and the lady said it’s fine and to go ahead. When I walked back up, the front customer service was fully crowded. It’s frustrating. When it was finally my turn, it was a different employee who moved my receipt.

I bought shoes at Walmart. The laces are too long that it wrapped around the pedal of my motor-powered bicycle, which caused me harm and broke a $50.00 clutch lever when I fell over as I had no control of the pedals. The shoes are starter and I do not know why they use real long laces as they are so dangerous. They do not need laces real long in shoes like that as they are very dangerous. When I fell, I could have been hurt real bad or more serious.

Just to start off, you American's aren't the only ones who have it bad working at Walmart. It's just as unfair and unprofessional up north. I have been with the Walmart company for 4 years and 2 months now. I started with the company when I was 20. I've had many little jobs here and there but nothing that was more than just a summer job as I was still in high school. The store I work for was once rated the top store in Walmart Canada for sales, pulling in on average about $300,000 on a normal day (not during the "golden quarter"). It is now currently #3 in Canada. With that being said, there is a lot of freight that comes into the store every night.

I ordered curtains through their website which said the item was at the store. I placed and paid for the order. I received a confirmation within 30 minutes that the items were ready for pick up. 45 to 60 minutes later, I received an email saying only partial order could be completed and this was for the curtains, so if I couldn't get the whole order, I was not interested. I went back onto their website and followed their exact procedure to cancel the order, which according to their instructions should have cancelled it. When I received no confirmation of the cancellation, I called their 800 number. After being on hold for a while, I was told I had to contact the store directly which I should not have had to do. I called the store to be directed to the wrong department and was told to contact the 800 number. I had to call the store back 4 times and each time they gave me another department and not one person had any idea how to process it or what to do.

Wal-Mart shipping process is just terrible and the worst! I ordered and paid through PayPal on September 24th of 2012 and the promised delivery date/pickup in store date is October 1st - October 8th which didn't get to be shipped. And now, I have to wait for another week before I can receive the item for my kids! I hope this item was not being shipped from China! No more Wal-Mart shopping online. No more Wal-Mart shopping in store!

As I approached the Sporting Goods counter, a clerk was there (unknown name, name badge was in shirt pocket) folding shirts. I waited for him to acknowledge me. After he reached for the second shirt, started folding it, and still had not acknowledged my presence, I asked if he could help me with the purchase of a hunting license. His reply to me was, "That will cause me to go over," as he was looking at his watch. I replied with the question, "Do you have anyone replacing you that can help me?" His answer to me was, "I don't know." I then proceeded to leave and find another source. At this time, another customer walked up and asked if he could get some help in the paint department. The associate told him, "Sure, I will help you."

I had shopped for Halloween, had 2 pumpkins and a witch broom. The clerk said there was no tag and couldn't sell it to me. Then, I said there was another one. I went to get it again but there was no tag, then he told me to step aside while he waited on the customer behind me. He also asked me if I had a husband to help me with my pumpkins. I don't feel I should step aside because your store fails to mark items properly and asking me if I have a husband is very personal. It was the store at Yuma, Arizona 2501 S Avenue B terminal 23003789 at 11:39am.

I attempted to return a battery to the store. I purchased it at another location. It is three years free replacement, but to my surprise, I have to pay a difference. I asked to speak to a manager, but a customer service came in. She talked to the salesperson and turned around. Before she left, I asked her why there was a charge and she asked me why I did not return at the store I bought it at and left. I went to look for a manager; he told me to go back to auto. When I went back, the manager from that department asked me why I talked to the store manager when he was the manager from that department. I ended up paying $23.49 for a replacement that was said to be free. The experience of a bad customer service. I chased for a manager to get help. I've been ignored, not a good experience.

I purchased a TV on 12-22-12 from Wal-Mart online (pickup in Salem, NH). This was a Christmas gift. The TV has been running fine until last week. It will turn on (you can see the LED light); however, there is no picture or sound. It was intermittent - meaning it would come on, then you would shut it off and try again, and it would not come on until Thursday, and then there was nothing. I tried to bring this back to the Plaistow, NH store but they said that the warranty ran out and I needed to go to Vizio. I came home and called Vizio and gave them all the pertinent information. Vizio 22-inch TV, Model: E220VA, S/N: LTTXGEUM4001545.

“Hi, my name is Josh. How may I help you today?” is how my day goes. But lately, I have noticed that some of my associates have not been feeling the same way. And I think it’s due to the lack of employment for night zoners at the Kilgore, TX Wal-Mart. By being understaffed at night when the store needs to be zoned before stocking, it causes the associates to have to zone multiple departments each for no higher pay or benefits, before they go home. This usually ends with an associate clocking out and leaving work, unfinished or for other workers. And it causes extreme hostility among the associates and managers.

I visited Wal-mart on Gillford Drive, Frederick, MD 21701 today around 5:00pm. I have frequented both Wal-marts in Frederick almost on a daily basis and never had such a bad experience with a cashier. To add, I almost always have a pleasant experience. Let me first say I waited in line to pay for almost an hour. I was with my fiance and 2-year-old son. When we finally got to the point of checkout, she started questioning my fiance about her WIC purchase's choice of brands for cheese. It is not stated to only buy store brands and a CSM confirmed we were in the right. After the WIC issue, she mis-priced a small pumpkin that we had picked out for our son. It clearly stated on the barrel it was originally in that it was 79 cents. She rung it up as $1.79.

I went online looking for a specific TV which is a 47" Vizio 3D Smart TV and it showed that 5 of the stores had them in stock. So, I got in my car and drove to the store and they said "no", we don’t have that item in stock and have not had it for over a week. So, I drove to the next store and they also said, "No, we don’t have that TV and have not had it for about 5 days." So now I am "very upset"! I called customer service for Walmart.com and they say they don’t have control over what is in stock and what is not in stock. So I say, why do you even have this option to let customers know if a product is in stock when you don’t even know what stores have it in or not. I will "never" shop at Walmart again!

I've bought dozens of pizzas from Walmart. Today, I bought the usual Friday night pizza. When I took the box from the fridge, it smelled so strong of insecticide. I even got a bitter taste in my mouth from sniffing it. Now this is certainly huge enough, but the 'customer service' got nasty with me. She said, "Ok, just bring it back and we'll give you a refund." I said, "Are you hearing me? There is insecticide on the pizza box and all you can say is I'll give you a refund?!" For crying out loud, this is dangerous! I asked for the store manager who never did come to the phone. I'm having this box analyzed. The attitudes of the employees at Walmart are horrible. I think you all need some good healthy competition.

I attempted to make a food purchase at the Monroe, GA Wal-Mart and was unsuccessful in doing so. The cashier attempted to manually input my card number in. She failed. She got an error message that I never saw. I stood at the register and checked the balance on my card, which was $11.47. My purchase amount was $10.88. After four (4) attempts, she locked my card. I feel that she did not have sufficient training. Her superior wasn't any more educated than her. She proceeded to tell the cashier it was the card company who was at fault. I called to confirm the card was ready for use. I was informed there were not any problems on their behalf. I was unable to buy food for my children that day and all I received was an apology for the inconvenience. "I'm sorry" does not feed my children. When learning to drive, I was told "Before you hit anything, stop!" Because of their lack of knowledge, I'm worse off now than when I went in.

I was looking for a specific brand of detergent. I asked ** if they carried it, and she said, “I don’t know. Go look.” I said that I did and asked if she could check in the back. She then told me, “Look lady, I don't give a ** about your damn detergent. I’m busy.” I told the front desk, and she said she would take care of it. It’s been about a month, and I finally went back to Wal-Mart, and she still works there. How can someone keep a rude person who doesn’t care about customers work at a customer-based establishment? Fire her or I will take my money elsewhere and tell everyone I know not to shop at Wal-Mart franchises. This girl had frizzy blonde hair and was medium build.

I went into your Ajax store on Monday, October 1st, to buy 9 items and the front end was so lined up such as the Express checkout. I was number 23 and they had 4 desks open, the grocery shelves were half empty, the Health and Beauty aids shelves were half empty, so I just dropped my basket and left. I cannot wait till Target opens up in Ajax. On Wednesday, I was in the Brock & Taunton Mall so I went into Walmart at that location and I was amazed at the condition of that store was compared to Ajax. Grocery & Haba shelves were full and the front end had lots of cashiers, so I went to the Express and I was number 8 and they had 6 Express lanes open. I was so happy with that store and the friendly staff. The manager in that store is an operator and a customer service manager.

I was in the Albany, OR Walmart today and I will never shop there again! I waited 30 minutes for the manager to acknowledge four of the checker attendants that they needed assistance with the self-serve checkout machine. We all witnessed her walk by the the end of the check stands and totally avoided their calls for help. My opinion, she should have at least responded to them that she was with another customer and that she would be there as soon as she could, but she didn't. To me that is rude. Get her some customer service skills!

I went into the Walmart in Homewood, AL and purchased a shrink-wrapped, sealed in the box iPad. When I opened the box at my home, I was floored to find it full of paper. I experienced skeptical Walmart management that said they track all returns. They informed me that I was the only one who had purchased the iPad, meaning it had never been returned. We then took the shrink wrap that it was in and compared it to other iPads for sale in the store. We all agreed it was the same type wrapping. They even opened up another iPad to see if it was full of paper - it was not. Walmart would not give me another iPad or reimburse me. I then called the police, who took down the report and now I'm waiting to see what will happen.

I took over 70 images to be printed in one hour at the Walmart in Southgate, MI on Sunday at 11:45 am. I came back one hour later and they said they had not even started on the photos and told me to come back the next day. On Monday, 10/01/12, I returned at 12 noon and they told me the pictures were not ready. I came back later in the afternoon and again they were not ready. I returned at noon on Tuesday, 10/12/12, and they told me none of the pictures were in the system even though I had the receipt. What happened to Wal-Mart? Is it too big? I will not go there for pictures again.

I went shopping and thought I would try Sam's choice fire side gourmet black Angus pub-style hamburgers. It looked great on the box but unfortunately when I got home, I went to open the box to prepare for dinner for my family. Mind you, we had spent $400 (cash) on groceries but I seemed to choose these for the first dinner to prepare. Inside the sealed bag was four good-sized patties but each end patty was frostbitten. They broke apart nice even though they had no paper between. So, I cooked them anyway thinking maybe it was normal for these. I had never purchased it before. Two patties were lighter colored and two were a little darker. I had taken a few pictures before I cooked them. They looked okay to eat just a little freezer burned. I thought maybe they were lighter because possibly they had a higher content of fat or something. They cooked up nice and stayed fairly big-sized after prepared, but the burgers tasted rubbery. I believe the frost bite on them had drew the moisture out. I will not purchase these again as they were not tasting like black Angus meat in the least to say.

I had very little money to spare out of my paycheck this week, and needed to buy pads, so I bought the Equate brand instead of the brand I usually get. Big mistake. I woke up to a mess after sleeping with the pad on. Of course, I thought this might have been due to the way I was sleeping. I found out at work that this was not the case. I used the pad while at work. Two hours into my shift, I discovered that there was a mess! In short, the pads failed, and I had to change my clothes. (I was wearing two pads to try and prevent messes).

Let me start by saying the store employees confirmed, after I showed them the spoiled meat, that it happens often in the meat market. One worker from the seafood deli said he himself had pulled off meats from the shelf that were also expired over a month. I was going to buy a pork loin in there meat market section about 6:30pm on Sept. 29th, 2012. When I lifted it up to look at, it I smelled something awful! It was the meat and not only that one; it had leaked and contaminated all the other meats on that section of the shelf. As I hope whoever reads this letter will know that this is serious to have spoiled meats and for them to be sold to the public like that.

I ordered a cake for my son's first birthday and ordered it with Bavarian filling in the middle. The price did not matter to me due to it being for my son's birthday. I spent $30 on it and got it to the party. I cut the cake and it was really dry and there was no filling! I am extremely annoyed with this! The manager that I spoke with didn’t seem to really care about the problem!

I purchased a ring at the advertised price of $15.99 through PayPal. Money came out of the account and shipping details were received. Later they cancelled the order and the price was changed. I called their customer service and they told me the order was cancelled because they did not have that size, yet I confirmed they in fact had that size. I was told I could purchase the item but not at the price I had already purchased it for. I have all receipts to prove Walmart's actions. Price not guaranteed!

I often go to the Wal-Mart in Islandia, NY. When I asked one of the employees for help with a comforter, she said, “No speak English.” I was told they have to speak English to be hired. This has happened several times in this Wal-Mart. One time when I wanted a watch band fixed and was kinda in a hurry, the lady in that department had one hand, which is great that they hire people with disabilities, but someone should have been in that department with her. Look, I love Wal-Mart but that one. I don’t shop there anymore. I've taken my business to Target. They have Spanish people there too, but they don’t act like they can't speak English when a customer needs help.

I went to the Palmyra store to purchase a few things including Suave Body Wash (I switched to this from Irish Spring because they changed the amount from 18 oz. to 15 oz. but did not lower the price). Today, when I went in, the bottle with the 20% more free (18 oz - normal size is 15 oz) was replaced with a bottle that has only 12 oz. at the same price. Not only does that make me just a little angry but worse is the Walmart "roll back tag." It says that the price was "rolled back" to $1.67 from $1.93! I have been buying this body wash for the last 6 months at $1.67 (their "new rolled back" price). This has got to have legal implications. It is certainly fraudulent.

In my main store, I love to shop at Just Got Stump from a cashier on a Tuesday night, 9/25/12 at Walmart in Fairfax, VA and I live in Annandale, VA. First, I was very uneasy with the cashier but his lane was empty. As I was emptying my items on the belt, the cashier ringing up items, I was putting the bags in my cart. My cart was so full. I was shopping for my daughter and four grandchildren that live in Raleigh, NC; they lost their food, so I take care of my own.

My wife and I have spent over $2,000.00 in the past three months. I am disabled and can't walk far because of back surgeries, neck and knee surgeries. I tried to get the employee to help with a motorized cart and he said, “Look around. See if you can find one,” and never bothered to help. When I went to check out, I asked the lady at the register why there wasn't someone at the door anymore to help with the disabled. She said, “You can help yourself. We don't need to help you.” I asked her what happens if someone unplugs a cart and gets shocked. She said that's my problem. What has happened to your customer service? It stinks. I will pay a little more and shop at Brookshire’s and other places that will help. I know when I worked at Wal-mart, customer service was top of the list. I guess since you guys are at the top of the list, you could care less about the people who keep you in business. This store is in Canton, Texas.

I work in this store, Wal-Mart #119, Batesville, AR. Everyone who works here knows what has happened. We find it appalling that the store manager ** can get caught cheating on his wife by having sex with an associate ** and have the general manager ** come in and only give them both a slap on the wrist. Both still work here! What kind of message does this send to the community, not to mention the impact it has on your workers! Our hours keep getting cut; I know that's an entirely different issue, yet we have to see this man and woman everyday and we all have to assume she is getting special treatment. Not getting her hours cut, perhaps even a raise or just the fact that she still has a job here.

I purchased a box of quart canning jars, looked all around the box, and could not see that these were made in China. The box had to be taken to customer service by an associate and taped because it was coming apart. When I got home, I had to use them them and found they were made in China. I could not turn around and go 30 miles one way to exchange them, so I had to use them. I'm very unhappy. I could have bought USA-made. On the bottom of the box was the info that they were made in China. It could have been seen if it had been on top or on the side.

I understand that people make mistakes, they have bad days, and sometimes you just have a bad experience with a new employee. But my experience today showed a systemic problem. I never buy baby formula from Walmart because it's too expensive and they lock it up. But I know Walmart has been running ads that they price match and honor the coupons from other stores. So, I brought my coupons to Walmart, went to the baby formula aisle, pressed the button for customer service and no one showed up.

Two times now I have called the Wal-Mart store in Helena, Montana and have asked for someone in the RV dept. I was put on hold for three times at approximately 5 to 7 minutes then told that they were sorry but no one must be in that dept. Just today, I called again and these calls are around 6:00pm to 8:00pm and asked for the Sporting Goods dept and again was put on hold for approximately 5 minutes. Then the customer service person said she would try it again and the same thing, so I finally hung up. It seems to me we need more people working in the evenings or at least some that will answer the phones.

Several times, I have gone to the Wal-Mart in Franklin, LA 70538 and in the milk department, they have several shelves of whole milk, 1%-2% in gallon size. They have plenty of fat free in 1/2 gallon size and no gallon size fat free. This has happened almost weekly. I think you should sell more fat free in gallon size and stock up on this milk. It just makes common sense.

I was looking for 9 months old shirts and pants and all there was 6-9 months and 12 months. 6-9 is too small and 12 is too big. I need 9 months or 9-12 months. I hate driving thirty minutes away to get clothes at the mall when Walmart is only ten minutes away from me. It's ridiculous. Get these sizes please.

I was in the express checkout with my two kids. The lane light was on. I had five items totaling about $65. The cashier lady waited until we moved all the way up to put our items on the counter and she said she was closed and I noticed then she turned the light off. She then said she was not going to ring us up, that she was going home and I had to go to another lane. The store was packed, and I said no and left my cart right there and walked out. I am very dissatisfied with the way we were treated and went and spent over $100 at Meijer’s. This was the Wal-Mart in Oswego, IL on Route 34. My family always shopped at Wal-Mart but after being treated like this, we may not be back. I have had other problems there but it was because there were not enough lanes open and had to wait forever. But this was the final straw. I am willing to spend a little more to be treated better, and that's what we are going to do.

I was falsely accused of shoplifting after making a complaint to the management about an individual who was following me around in the store. He was a loss prevention associate. When I was accosted, I had the receipt in hand for the item I purchased. The loss prevention person then changed his story and said "No, this was last week when you committed this." Okay if that is the case, why wasn't I approached then? LP guy said, "Well, I wasn't here." Then how do you believe you know I shoplifted?

I worked at the distribution center 7048 in McCarran, NV for six years. I've never called in. I killed myself out there to make these people happy and they fired me for something I did in the privacy of my own home. I took a pain pill that wasn't prescribed to me for some pain I was feeling in my leg and they did random drug test on me two days after I took it. The results came up positive as a narcotic and the clinic reported it to the distribution center and they terminated me because a positive drug test violates their policy and it results in termination. Six years down the drain, which tells me they don't care what you do for them or appreciate it. Human resources said the termination had nothing to do with my job performance.

Discrimination/Rudeness/Dismissive Behavior: My fiance and I were the third in line at the check-out, with an employee named Tara, at the Clearfield, PA Wal-Mart. The two people in front of us had about a half cart full of items they were purchasing, as did we. Tara was extremely slow, as if she just couldn't be bothered to do her job efficiently. My fiance was in a wheelchair, as he has a broken back and other problems which are a result of a terrible car accident many years ago. He is able to walk, but not for long distances, which is why he uses a wheelchair in the store; he also uses a wheelchair for protection - he has been hit in the back by careless people pushing their carts before, and he can't take another hit to his back; otherwise, he could end up paralyzed.

Follow Up to Previous Post - The Walmart supervisor got in touch with the freight company that was/is supposed to pick up the wrong item. They never got even one of the 2 call tags. That's being processed now and they'll get in touch with my daughter for the pick up. Had I not called Walmart today, we'd still be waiting for nothing to happen. Unreal. 70% of the consumer reviews for Walmart "earned" one star. Any questions?

I ordered a mattress online for my daughter's NYC studio apartment. She was told she had to be there for the delivery (which ended up not being accurate). She took the day off work and 1/2 hour before the time frame she was given, I called to find out the status of the delivery. I was told it had been delivered in the morning. What? The shipping company left the package outside the door of the building and never alerted her that it had been delivered. No phone call, no doorbell, nothing. Not only did she lose a day of work for no reason, the wrong item was delivered. Had they told her they were at the apartment, she could have told them then and there that it was the wrong item and it could have been taken back then.

Hanes 7 briefs priced at $5.97, but $7.47 on checkout. Fruit of loom priced at $5.97, checkout $8.96. I did not notice this until I was at home 25 miles away. This mis-price has happened several times before on several different items. It appears the situation is getting worse. I admit that I have seen it in other types of stores (having items' price on shelf different at the checkout), not just Walmart.

My roommate purchased the Equate brand "flushable" wipes recently. She ran out of toilet paper and used the wipes instead. This constant use of your so-called flushable wipes caused me a $1,300.00 plumbing repair bill. The wipes do not break down quickly enough to get through the drain system and they created a clog that backed up into my basement bathroom bathtub. Thanks so much for being forthcoming in what your product truly is. I will be sure to never purchase any Equate product again in fear it is not actually what it is labeled.

I was in Walmart in the latter part of June or first of July and made a car payment through MoneyGram for 440 dollars. 26 days into thinking payment had been made, the finance company said they had not received the payment. I have contacted Walmart Corporate, Walmart Rochester, NH and MoneyGram, and I cannot get answers as to where my money went to. I do not have the extra money to resend payment naturally. Nobody has worked with me in this matter. I do realize it takes a lot of extra work to find this mistake but this is my hard-earned money I worked for. I have used MoneyGram for several years through that store. I know there are register receipts, monitors, carbon copies of transactions. Why has this been such a problem getting help? My next step is to BBB as this was wrong from the start and I would like my refund or send payment directly but I am now looking for results. This has been going on since Aug. 2012. Thank you.

I am in Puerto Rico visiting my uncle. I went to Walmart in Manati, PR, Store #3716, to purchase a Sterilite 4-drawer cabinet of which the price was 78 dollars in the store. Online on the Walmart website the same item is $63.88. I went to the store with the print out of the Walmart website showing a picture of the same item. And I was sent empty-handed because they will not do a price match. So your so-called price match guarantee works with the competition but not with your online store. I am very disappointed. From this point forward, I will conduct my business some place else. I wonder what other misleading promotions you have.

On September 3rd, my wife (age 70) fell in store #3392 due to water on the floor of the deli case. I filled out the paperwork and on 9/12, she finally received a call from the store stating that this is their first chance to call to see how she is doing. I am sure that the call was the result of two emails and a phone call to the corporate office. The phone call was not from the store manager, but ** called. He asked how she was doing and if I had taken her to the doctor. We said yes. She fell on her knee and arm and there was bruising and soreness. No apology was issued in the call stating that, "We were sorry she fell due to our negligence of water on the floor in front of the deli case." No offer to cover the doctor appointment was even mentioned.

Walmart at 91st Ave. and Thomas - I went (9/16/12) to the store to buy banana that was price match but the store employee told me I can only buy eight pounds. I showed her the paper for the other store ad and told her, "there is no limit," and she said that it is up to her put a limit on. If it is, then the company ad should include it on the ad. Why are they making me go there and waste my time?

I purchased cereal for the family at Wal-Mart in Waldorf, Maryland for $2 value pack. Cheerios were no longer available. Since Clinton, MD store is within 7 miles drive, I went to that store to get the brands I like. There was a $3 difference for the same items. I asked to speak to the manager. Mr. Joe, who was polite and helpful, went out of his way to assist me and answer my questions. I asked to speak to the manager, at which time he contacted one. A female, who did not identify herself, gruffly asked what the problem was. I asked if she was the manager and she said yes. She did not look in my direction and she continued to address the associate as though I was not visible. I asked about the price difference and was given this excuse, "We are a store within a store." What? I asked, "What does that mean?" No other explanation was given. You are not independently owned. She replied that she would not call the Waldorf, MD store to verify what I said because Wal-Mart does not compare prices. She then walked away leaving me standing near the display. How rude! Manners do matter!

I went into Walmart to buy a battery charger. I found the one I wanted and proceeded to the checkouts. All that was open were the checkouts with a cashier. All six registers had four to six customers in each one, with their baskets full. There was a man in front of me with only coffee creamer and a quart of milk. I only had the battery charger. The man with two items and I, with one item, had to wait over 25 minutes. If there had been a self-serve cash register open, this would have alleviated the problem. This was happening at all six registers and, and this was at 8:00pm at night. Not a single one was open. I could understand if it had been late at night, but 8pm on a Saturday. The store I'm talking about is the Forney, TX store. This store is on Hwy 548 Forney, TX. 75126. I worked for Walmart many years ago and I know the manager sets the tone of the store. This happens a lot at this store. Can someone please help this manager correct this problem? Thanks in advance for your prompt resolution to this problem.

Your advertising says that you price match other store prices. Well that's not true. We had an ad from Hy-Vee on their brand products so we thought that Walmart store Raytown, MO would match it with your Great Value brand. We were informed that it only applies to name brand products. If that's true, your advertisement is false. We would appreciate if you would acknowledge this note to you. It makes one not want to shop at Walmart when they false advertise. We go to this particular Walmart in Raytown, MO every Saturday, but around that Walmart are the other stores that do match. We've always loved the Walmart store. Thank you so much for taking the time to read this.

I ordered an item online from the site to store pick up on 9/8/12 and paid $38.06. On 9/13, I got an email that my item was ready. When I went to Walmart, the girl went to pull my order and checked twice. She said she couldn't find it. I then cancelled my order the next day, 9/14, and will be credited the $38.06 in the coming days. No apology or effort was made to get me my item - not even a shipment to my home that would guarantee any theft from a desperate and immature employee. I know Walmart (million or billion dollar industry) doesn't care, unless this complaint could get to the right person in the chain of command.

I went to Walmart with the intention to buy a phone, among other things. On a total of three visits in four days, we were told that the person in charge of phones was on lunch and that we would have to wait no more than half an hour. They didn't offer someone to back them up. And it didn't matter what time of day it was, they always gave the same excuse. The fourth time they did this to us, I got the nerve up to ask for a manager. The employee was reluctant to call one up until I was about to get one myself. Employee called one up, and the manager promptly arrived and behold, about ten minutes later, I was helped.

I became disabled just over four years ago. Over time, my condition had worsened to the point where I begin using a cane because of certain episodes, stability, and balance. Using this device is more difficult than anyone may imagine not only physically but mentally. When I began using the cane, I made every effort to leave it home because it showed my loss of ability. But over time, the necessity outweighed embarrassment and guilt of using the crutch (cane). We very recently got a super center Wal-Mart in our town. I had not yet visited the store but my wife and son had. I don't usually go because of the walking distances involved, although my son and I visited it last night to get some insoles for his shoes.

Wal-Mart made unlawful charges on my credit card. Your company, Wal-Mart, mistakenly processed ** (Incident: **) and ** (Incident: **). There was no identity theft. If you look, Wal-Mart canceled the order before I saw it. The hold on my credit card caused it to be in overdraft. My financial institution requested a fax sent to 512-532-8323 from Wal-Mart stating reference number ** in order to release this hold. I talked to a Wal-Mart Customer Service rep named Mariah with ID number ** at 10am on 9-7-2012 and gave her the same information.

I am so tired of not finding what I'm shopping for in this store and the address is in Cobleskill, New York state in the United States of America which is not listed here, not good at all. My issue is, I like to have Kool-Aid to drink. This store in Cobleskill, New York in America for the last two months has orange and orange only. This is one instance of what this store location is like. I have been to other Walmarts in other locations and they are okay but this location is the worst. I always leave without at least 10 items I intended to buy but as advertised. It is not in this store. What the heck is up with Cobleskill? They have bad service and no product. I'm so tired of it.

I was shopping for my son's first day of school. I had my boyfriend, grandma, son and my boyfriend's brother with me. My boyfriend's brother was walking around in the store. We were nowhere near him and didn't think about it. He said he was going to the bathroom. Well, it was like 30 min. went by and my boyfriend decided to go look for him. Well, he was walking to the car when my boyfriend found him. A lady came out of Walmart telling my boyfriend's 17-year old brother to stop. So he did. She said to undo his pants and let her see what was in them.

Walmart cashier took a check from a man (I am female), did not even look at him to check ID or anything, just ran the check through with the TeleCheck. Now TeleCheck expects me to pay them the amount, in which I will join the guy (that wrote checks on me) in jail before I will pay them. Walmart and their cashier should take the loss and pay me the $60 I had to pay to stop the checks for them being too lazy or in a hurry to check ID.

I wanted to price match a pair of Michigan pajamas and socks. I didn't bring the ad with me because the last few times I went to Walmart, they didn't ask to see them! Of course, today they did. I told them I would bring the ad back with me. The lady said they would keep the items up at the service desk for me. By the time I got home, I was so upset about this. I called Walmart and told them they could put the stuff back on the floor and that I was going out of town to do my shopping!

I had the 1-hour photo service on Sept. 7, 2012. I came back on Sept. 8, 2012 and they couldn't find them. I came back on Sept. 9, 2012 in the morning to do them over. I came back that evening, Sept. 9, 2012, and they said they don't have paper, so they couldn't print the pictures. They said they would call when they are done. They never called me. I called them on Sept.10, 2012 and they were done. When I picked them up, I did get them for free. I just feel that wasn't good customer service. With gas prices going up, it took five trips up to Wal-Mart.

For the last 4 to 5 visits to the Walmart store in the Johnson City, NY, I have been very unhappy. I live less than a half a mile away and would love to shop there. But every time I take a chance going there to buy something, I find that they’re always out of stock of what I'm there to buy. Last night, I went there to buy a simple item, a drip maker coffee pot. They had 4 to 5 on display but were out of stock on these items. The shelf was empty of the ones I would have bought. Two other couples were also looking and were amazed that there wasn't any. We were all upset that we were going to have to go someplace else to buy one. We chatted for a few minutes and they too have problems with this store being out of stock on certain items. The bottom line is that we did not spend our money at Walmart and had to go to another store to buy our product. I don't know what’s happening here but would like to see it resolved. Thank You.

I called for warranty on an air mattress. They then told me I had to call the brand directly, who then told me they do not cover air mattresses and that I needed to call support again. I called them and they told me they will send a return label. I then stressed the fact that I live over an hour away and asked if they can have UPS come pick up the defective item I purchased. They said they absolutely cannot do this. I asked to speak to a supervisor, who also stated they would not reimburse a call tag from UPS and there is no one who can override this. So basically, I need to spend $4.00/gallon of gas to drive an hour to UPS for this junk I purchased to be refunded. Worst service ever. I'll be sure to pass it along to everyone I know.

About 2 weeks ago, I bought two 5 x 7 rugs to put into my living room when I noticed about a couple of days later there were fleas getting on my kids. So, I went to the Pet dept. and bought 2 tins of powder and well, they still had fleas after. I also have a much larger rug in the living room which I noticed they had gotten into also. I put all 3 rugs in my basement and went back to Walmart and bought flea fogger bomb things and set off all four even though my husband said it was overkill but guess what? They were not. We still had fleas so I returned to Walmart and got some more powder and some flea spray and well that didn't work either. I even left the powder on for a couple of days and it didn't even seem to affect them. I am upset for my husband and I are out of work and we just spent and lost (because I give up and have thrown the rugs out) about $150 in rugs and buying flea killer stuff that didn't work.

My husband wanted a refund on his money order he purchased at Walmart on Friday, September 7, 2012, after noon after cashing his check there. Well Sunday, we wanted a refund on the money order. Employee Judy made him sign it to cash it as a check. For some reason she was unable to cash it. So to make it short, on Sunday 1:25pm, shift Manager Tiffany was called and employee Jason were being really rude. We told Tiffany that to forget about us trying to get a refund, to give us our money order blank like we had handed to them and they refused to help us. They did not give us our money order back blank after Judy made my husband sign it. Tiffany did not help us at all being a Walmart customer. The address where this happened at is 4300 Rib Mountain Dr., Wausau, WI.

Your brand of Equate Children’s Pain and Fever Reducer is not child-proof. My grandson got it open and it caused him to go to the hospital.

I filed a complaint with Walmart because there was one transaction that was unauthorized charged to my account. I received an email stating that I bought two iTunes gift cards and I didn’t make this purchase. When I called to complain about this, I was told by a customer service representative that there has been a lot of this sort of thing going on with many other people and they would take my complaint and contact me about reversing the charges on this. I then got an email from my bank account stating that I had overdrawn my checking account because Walmart had taken the money out of my checking account to cover for these iTunes cards. I have these charges on my bank account and the overdraft fee as well.

I am so sorry to see that Wal-Mart is losing money and must do away with match pricing, even though they continue to advertise it. I have always brought in ads from other stores and they have matched the price, even if it was a store brand. A while back, a local store advertised their store brand hot dogs at 69 cents for a 12 oz package. This means grandchildren were coming and we were grilling out. What a deal! I got six KBar brand. I was told it was not on sale because it was no Wal-Mart brand. (Funny, about five weeks before, I got them as a store brand and they did honor the ad.) No time to run, so I took them for 98 cents. Yesterday, I took an ad for Ruler Foods (Kroger), picked up Great Value diced tomatoes 28oz can and Wal-Mart brand ground beef 5lb flavor seal. Ruler advertised the tomatoes 99 cents a can and the ground beef at $9.99. At check out, the clerk said they only match the brand that is advertised. What?

I purchased some GV English muffins and they were cut so badly I hardly had a top on them. If you are going to pre-cut them, then please cut them equally in half or as close as possible and not where you have all bottom and no top. This is not the first time I have bought them with this problem.

I am regular customer of Wal-Mart. Today, I was interested to buy a fish with an aquarium for my new apartment. I talked with 3 or 4 associates. They all said the same thing: "I don’t work in this department and will send a person who works in this department." I waited there for more than 30 minutes and there was no response from any one. Finally, I talked with one associate to send someone to help me and then she replied, “I am not responsible for that area. Search another associates.” This was the limit for me to leave the store. This incident happened in 1001 73rd St., Des Moines, IA, 50324. According to my bill, manager was **.

I purchased $125.00 worth of gift cards from Walmart.com because they didn't have them in the store. The shipping was free. I paid with PayPal and received an email stating that my items were shipped via USPS, but didn't include any tracking information. I was told they would arrive by 7/31. On 7/30, I emailed Walmart.com to ask where my gift cards were. I received an email stating that someone would be in "contact" with me within 3 business days. That didn't happen. I contacted them again, both email and customer service 800#, and was told they would have to investigate the matter. This went on for almost 20 days, no response other than it has been elevated to the next level.

Our primary residence is in Mexico, but we travel back to Atlanta, GA once a year to buy products that are hard to find here as well as seeing our children. We have now made a determined effort to look anywhere else we can find rather than to go to Walmart. Change for a small bill at the register, hardly ever. Candy kept filled at the checkout lane, forget it. Restocking shelves, sometimes. Rotate stock, only if it is sold out before the new inventory.

I have been getting all these alerts that I have won $1,000.00 gift cards and gift baskets. I have even spoken to some of your employees on the phone that give me access codes telling me that I have won but have not seen any of my winnings. I have done many of your surveys that only promote a bunch of other businesses and only receive calls from them but never hear back from Wal-Mart’s gifts of gift cards or baskets or even of the free samples that they say that they’re going to send. So what I want to know, is this just a big scam to promote the companies that Wal-Mart buys from? And if it is, take me off of your email list because you are just wasting a lot of my time. I will never go into another Wal-Mart again until I hear back from your big scam company. I know the original Mr. Sam Walton would not approve of this according to his book, "The Inside Story of America’s Richest Man [founder of Wal-Mart]" by Vance H. Trimble. - A long time Wal-Mart customer, Mr. Michael **.

My family and I shop at Wal-Mart in Orange Texas a few times a month. We spend about a $1,000 between the 3 of us a month. My mother and father are both disabled and can’t walk very far and their balance is off due to strokes. They fall sometimes and they need the electric riding carts to do their shopping. For the past month, 6 of the electric riding carts have been broken. They tell us they don't know when they will be fixed. There are never enough carts to be found and since the 6 are broken, we have had to shop elsewhere.

Every Walmart I have been to, the so-called associates cannot even say, "Excuse me," when they cut you off in an aisle or don't move when restocking shelves. I now will drive an extra 5 miles to another store so I don't have to use Walmart.