Wal-Mart Reviews

Also when some customers pitch a fit, management will give them a gift card. Just to let everyone know if there is a price override, customer accidents, a ton of returns and management giving out gift cards to the customer that comes out of all of the employees except management's pocket and that is not fair since we do the grunt work. There are a lot of things that need to be changed at Walmart esp at a corporate level but please bear in mind this that the associates always have it the worst by dealing with the short staff. Dealing with management pulling them to another area and getting upset with the associate when they are not in their area when a customers needs help. Always consider that there are multiple sides to any occasion.

The next morning they responded and they told me I had to cancel the order and reorder the bundle on a new order. They said that as long as there was a cancel button on my order, it should get cancelled. I went on immediately that morning, saw the cancel button and cancelled the order, Tuesday morning, June 10th. I just received an email, evening of Wednesday, June 11th, that my original order was shipped. I went online to see if they had maybe changed the product codes like I requested and they did not. I then looked up the bundle so that I could re-order it and they have pulled the bundled product from their website.

Apparently they decided that despite telling me that I could return my product and re-order it, they removed the product they knew I was going to purchase. If you search Ozark Trail 16 x 16 bundles online you can see clear as day the package, but the link comes up empty on their website. I am very disappointed in their customer service and plan on returning the tent for my money back immediately. I think this was a very underhanded and purposely misleading move on Walmart's part. I am very disappointed and will think twice before I spend my money at a Walmart. I still need a tent, and I will gladly purchase one from a Walmart competitor.

The last minute they told me that I had to go to the store to have my gift card disputed the very last minute. I am not gonna wait another week for them to fix the problem because I already did. They need to get their facts straight because I am tired of contacting them with my situation. Word of advice don't put any billing preferences on your account; you might be the victim to fraud. This goes to everyone who is reading this.

So I called and told corporate and warned them what I would do if I saw this again... Apparently they didn't believe me. I am loading pictures of cloudy water with the Bettas and the tanks with dead fish. Some of the dead fish are now just the bones, which means they have been there longer than a few days.... A few were in process of dying. In one picture you can see a Betta in cloudy water next to a nice clean one. I will add more photos as soon as I can.

Gloria had stated she would talk to Hakan regarding his behavior in this situation. Also, Gloria had said that she would call the following day and check on my child. Which she did. I had also told her about that Hakan had no intention of calling management and knowing policy, she said she would talk to him about that and not apologizing. So I assuming that yesterday she did not talk to him. Which really does upset me. My child now has a mark across her eyelid. Hopefully, in time it will disappear. I hope that Hakan is talked to about his behavior in this situation. He should be very grateful that she wasn't hurt worse than she was.

I have a lot of experience in retail and I made a few remarks about the inventory being padded and not being taken care of properly - I guess this was none of my business! My problem was the fact that I stayed sick in the meat department and I complained and no one paid any attention to this. I could have worked around some of these issues, but everything I said fell on deaf ears. I also saw employees complaining about long hours and low pay and a few worked off the clock.

The next day I went back and followed him around store. Then his buddy, then the manager **, PULLS ME ASIDE. THEY SURROUND ME. He told me he would ban me from store if I pointed out anymore loss prevention team... "As if you can't notice a fat ** guy shopping for bras?" Wow... I told him what I was going to do. I had been there a few more times gathering info and evidence before I got the pleasure of talking with this **. I told him I was going to sue for discrimination, and I really am. In fact I have bank statements showing all I have spent. I have surveillance of them harassing me and I have a very willing lawyer.

Since then I have gone in there seldom but do and still get followed. One time my wife ran to front to grab cart instead of the basket I was holding. I waited well enough in the store behind the entrance. They chased her as she went to get cart. The fat one, actually the one that saw me talk to his boss STILL THEY CHASED HER. As she came back into store stunned to see a fat man ready to grab her, all because she wanted a cart. Simply amazing. I plan on fixing this wrong legally. So this will never EVER happen again to anyone. **, I’ll see you soon buddy with some papers... Court that is.

In January, I was having new tires put on my truck. I decided to tell the woman in automotive everything I was told. The next day, the manager threatened to remove me from the store. He then told me not to say anything about this again. When he asked who told me this, he called the name of one of the men I was told she was having an affair with. The next day, I went back to automotive to apologize for what I said. After saying my piece, I then said, "I can't help but believe everything I was told because of her attempt to be overly friendly." Three weeks later, I was in electronics looking at CDs when the manager came up yelling and told me I was banned for trying to make the woman in automotive change her mind. A few weeks earlier, a man in Tucson was banned for compulsive ad matching. I asked how this would look on his home page in reference to what happened in Tucson. He then said, "You just threatened the store." I was soon greeted by five undercover police officers who threatened to arrest me.

A couple of weeks after being banned, my friend who learned this same information from the same individual was fired for bringing an ad match item back and receiving the full price. How wonderful, after 12 years of loyal service. A short while later, the man I was told she was having the affair with was fired along with his wife. She was an employee of 25 years. It was also for knit-pick reasons. I honestly think they can prove wrongful termination.

I would love an opportunity to tell this to a judge and jury. I sent a letter to the corporate manager about what happened. He called me a week later and told me, "I can't tell you my intentions, but I will take care of this." Almost three months later and I'm still banned and everyone involved is still employed. I want my name cleared. They are telling people I made all this up. You can understand why I'm the fall guy. If someone was fired, it would prove truth in everything I was told. I think people deserve to know the truth.

I was extremely shocked and devastated. I had nightmares and flashbacks ever since. My entire life and valuables such as iPhone, credit/debit cards, all kinds of identity cards (social security, driver license, CHL), keys, remote controls to my clients' homes were in my handbag. Some of the personal items like pictures, jewelry, and mementos could never be replaced. As a result, I had to replace everything (new phone service, new iPhone, keys, remote controls, etc). The total financial loss was about $4000. It was an extremely inconvenient situation to deal with as I had to take care of my 5-month-old son while running around to get everything replaced/reported.

Ever since the robbery happened, I no longer returned to your Silber store or any other locations. All my family, friends and relatives knew what happened and they quit shopping with you as well. I have been your loyal customer since 1995. Your store had great bargains, and it was super nice to shop and save money for my family. However, the store's security measure was extremely terrible/unacceptable. It had been 10 months now, and I am still trying to forget the robbery by going to counseling sessions and crime victim support groups. Sadly speaking, I couldn't really move on as I just got a letter from the victim services about 2 weeks ago stating that they plan to offer parole to the robber. I told them how terrible I still feel, and I also advised them not to let the robber go free. I looked up the robber's court records. He is a repeated criminal offender. More than likely, he will do it again.

As of today, I still feel that your store should be responsible for my financial loss. Security and safety should come first as being one of your customers. Keep in mind that I was there to give you businesses. That night, I could have been killed if the robber had a gun. Some of the belongings can be replaced, but not a life! If I died, it would make your store look totally negative/ugly. All the stores that I shop at these days have decent security measures. Whether it is day or night, I always see security guards patrolling the premises. On the night of the robbery, the robber could not get away if there were security guards on duty.

There are two assistant managers that seem to have wild bugs up their butts. I treat them with respect, which they deserve because they've been there longer than me, are of a higher position than me and are older. Despite me doing whatever they ask me to do (the closest I have come to saying no is "I'll be over there as soon as I can", or something of those sorts), they seem kinda ** to me. One manager talks to me like I'm stupid, or am going too slow to do a particular task and ignores me. The most recent time was when I was asking her if it could be possible to be trained as a cashier so I can help out when I hear the CSM over the radio ask for people to help checking out since she's the cashier supervisor I think. The other was my direct supervisor (I'm guessing) when I first started before she rotated to nights. Not much difference between the two in the way they act towards me.

If you're late for work even though the circumstance they have requirements as well. I would believe that if it's to that point where you have to miss a lot because of sick family member then your family would probably need you more anyway. I also believe a lot of people don't explore their options until it's too late. I know of one woman that kept getting the wrong answers till one day she got her answer. Granted she kept on it till she figure out a way. I am grateful to have found this job and I am seeing to it that I become a great asset to them and they become a great asset to me.

First time 4 or five months ago, a cart hitting the corner of a wall in the back room. Terminated him about a week later. By the marks on that corner where stock is handle, it had been hit many times before. Fired this second time for mess on dairy floor. He was cleaning up mess and other support manager knew he was at end of shift and said she would take care of it and also the assistant manager knew this was happening also. She/Support manager has her job, assistant manager has his job and my son was terminated.

In the past he had been left in charge of whole store evening business hours till morning business hours - not allowed but he was put in that position - and did well, always complimented by management. A few weeks ago, he received a Walmart Card in mail by store manager congratulating him and signed by a new store manager that just came to store a few months before he got fired the first time by her saying there was a misunderstanding of the video of the cart incident.

He never did find out what the Walmart congratulating card was for. I guess that question should be asked but that is not him so he just wondered. During that time he has also has been walking the store with this store manager. He has gone down this road before contacting people to get his job back. The first time it was all done in a day with a few phone calls. When he came home this morning, 4-25-14, he was on the phone again. We will find out if it will be as easy as the first time. First called was the store manager and she said she was going to stand by her decision. It was not her that gave him the termination, it was two assistant managers.

Walmart and maybe not Walmart itself but people in charge in their stores are firing people for frivolous reason and messing with their lives. I think this store manager in Bad Axe Michigan needs investigating as she has been firing others as well for what seems to be no good reason from what my son has told us. Someone outside the store/stores should look at individuals and details and make the decision for a termination because Walmart is bigger than any one store and the corporation just maybe throwing away Good people. Are they just too big to take the time to see Good People? It is because Store managers are not the owners and do not need to really take a good look at the individual.

It seems like a pressure cooker waiting across the the board meaning Walmart for some national incident to happen worse than the US postal incidence because there are more people gathered together. Luckily my-son is a Good Guy and has Good support from his family and he talks to us and we ask questions. He gives his all at work and deserves better than this job at Walmart but trying again to get his job back.

If there is any Help out there, Please contact. Meanwhile he is working on getting his job back because he really likes his job and wants to be a Store Manager some day and he knows the business at hand and is Good at it and we the parents have even heard this when going into the Walmart in Bad Axe Michigan and even the Walmart in Caro, Michigan as there is people that know him and have worked with my son in the Walmart Bad Axe Michigan Store. This is JUST NOT RIGHT for My Son and Many Other Stories I have read on internet. THANK YOU for reading this.

In short, I found myself in the position of inadvertently violating a policy that I did not know existed. Over the course of my employment, it was a common practice for employees to be offered food from the deli that could not be served to Walmart customers for one reason or another. I had on several occasions eaten food that was set aside by the deli associate for consumption by store associates during their lunch break. The final time this occurred was when I ate two slices of overcooked pizza that was left in the backroom of the deli. On that day, I ate two slices of pizza during my lunch break. Several days later, I was called into a meeting with the store manager and members of AP to inform me that the practice of eating food that could not be sold by the deli was not allowed at this store. I was totally taken aback as I had no idea this was the policy. Unfortunately, Walmart terminated my employment as a result of this incident.

I cannot tell you how devastating this was to me and my family. I can assure you that had I known that this policy was in place, I would not have knowingly violated it as I have strong convictions about honesty, hard work, and obeying company rules.

My daughter and grandson were both with me. 4 employees and at least 10 people in line. She told me she had been on break & had other things to do before coming to help me and I didn't need to be such a **. She hated ** like me to come in. She said I could go ahead and call in about her because Monday would be her last day because she just graduated nursing school. She also told me I should just leave without my money. I left this store #622 humiliated and very angry. I have never in my life experienced this type of treatment especially by such a big establishment. I will never go to this store again. Apparently they don't even care how their customers are treated. I filed a complaint with the store and haven't heard back from them in over a week now.

Like how dare he accuse me of that. I even told him, "Go ahead and check me and my purse. I have nothing that I didn't pay for." I was so embarrassed!! There's people that steal there everyday yet they come to someone who paid for their stuff and did nothing wrong?! I'm so embarrassed and you can bet I am NEVER stepping foot in that Walmart ever again, and people will know about this incident!!

Issue number two: I was led on when hired. I was told I'd be getting around 34 hours a week and I was only getting around 20. I was told my schedule was flexible, it wasn't. I was told the Pharmacy wasn't clique-y, it was. Thus issue number three. We would have about four techs at a time along with the pharmacist and they still expected me to always be around to help them, even when I was asked to do extensive floor work by other managers. When I first started helping behind the pharmacy counter, the techs were rude and uninterested in helping me even though I was completely new at the job. I was always feeling awkward and left out back there so I opted to fix up my department instead.

My supervisor was a total sweetheart though. And my ZMS was a really nice guy, too. And I was not a certified pharmacy technician, which is why I wasn't really even supposed to be in the back helping pharmacy because my first priority was floor work. It's one heck of a process to become a pharmacy tech, too. If I was in a different department I may have liked the job more. And oh yeah, you have a better chance at winning the lottery than getting a department transfer. I found a more convenient job.

At 1:35 p.m. 3/8/14, there was one line open (though there were hardly any customers because they couldn't get into the parking lot without a 4-wheel drive) and three employees with Wal-mart vests on sitting in the Subway section laughing and drinking sodas. Wow, what customer service!

All in all, most of the fish in the series of tanks were dead. Some were alive (and well?), but some were swimming on their sides due to sickness, poor health, missing fins or whatever else. I even saw a pile of dead plecostomus in one tank and I hear that those guys are incredibly tough. Evidently, they weren't as tough as Walmart. This highlight's Walmart's lack of attention to detail, their penchant for hiring inexperienced workers and their general "out of sight, out of mind" attitude. For as financially able as they are, one would assume they could pay for fish food or at least hire someone to clean the decaying fish out of the filthy tanks. Thanks, Walmart.

When you have that many employees with strewn trash, empty and full boxes all over the place a pallet and a couple of L carts and rocket carts, and employees running to and fro with merchandise and cutters accidents are going to occur. I was stooped down stocking on a lower shelf when another associate dropped a 20 lb box of merchandise from 5 feet above my head. My neck whipped from the impact-I saw stars it hit so hard. The associates around me remarked to associate that dropped the box, "are you trying to kill her?" I knew it wasn't the associate's fault, but the predicament me and my fellow employees were put in by the manager who could give a care about safety of the employees.

I am a woman and a woman's neck is not that strong. Within a few minutes I got a bad head/neck ache. I went to take some ibuprofen for the pain and located the manager and told him (the same ** manager who orchestrated this "blitz" I told him) I was injured. He mumbled something and walked off. I thought he was going to come back and have me fill out forms or something. He never did. I approached him again. I said, "Do I need to fill out forms or something?" He said, "go get with another manager." As I was filling out the form he using his radio to talk to the other manager asked her when I planned on coming back out to the floor. He could care less about the accident he caused. All he wanted was me to get back to work.

I truly hate this manager for this. I am still in pain from the injury and on "no activity" by the doctor because of the injury. The managers at Wal-Mart only need a whip to complete their uniform. They are merciless and cruel. They talk to employees like they are a piece of crap. I don't know what kind of school they attend for management but the way they act they must be programmed to believe they are some imperialist ** to continually "light the fire under the butts of the employees" whether they need it or not. I have never met one manager I liked at Wal-Mart. If you put on a Wal-Mart manager uniform you convert into an instant sadistic **.

I am still waiting for the doctor to release me. I get paid 70% of the meager amount of my normal hourly wage $8.45 and so with workman's comp. I'll get $5.92 per hour now since their doctor said I was on "no activity and it wasn't even my fault. ON top of that the first 3 days I get $.00 but guess what my rent, car note, etc. still due. The sadistic ** manager put me in a bad situation. I really hate that manager. I do. I have never missed one day of work and even came to work with strep throat and that is not unusual. You don't get paid the first day you miss work for illness but the second day you do. You are treated like crap (according to co-workers) if you do call in sick, though.

The managers at Wal-Mart must be getting approval to mistreat employees. Sometimes employee/employer relationships are one sided and guess who is the slave and who is the master. It should be an equal partnership since each is giving something and getting something but unfortunately Wal-Mart is not the only company that employers believe they "own" employees much like those slaves in the past. We still need to abolish slavery and employer/employee relationships need to have a new upheaval and reorganization. Civil rights are being abused legally and this bullying must stop.

I wanted to check out the price of a NutriBullet at Walmart's online store, but when I pulled up the product I was told that the price was "secret", and the only way I could see the price was to sign in, or actually BUY the item before I knew what I paid for it!!! So I tried to sign in. I couldn't remember my password so I followed the "retrieve password" link, which sent a cue to my email account. Went to my email account, and there was the password link, so I changed my password. But when I tried to log into the Walmart site, I was now told that I didn't have the correct password. So I assumed the fault was mine, I had done something wrong...went and reordered the password correction link, and changed my password AGAIN.

Nope, I was still refused log in, even though I had correctly entered a new password and was told that my password was properly changed, and that I should go log in. Wait, what? Walmart has failed to record my password change properly, so I can't log in. I can't see the price of my desired item, so if I want to buy it without logging in, I have to actually BUY IT before I find out what it cost me? Frustrated by this nonsense, I came here to read other complaints before adding my own. Looks to me like Walmart is a bust all around. No reliability, crude, rude or unknowledgeable salespeople, untrustworthy phone representatives, and filthy, disorganized stores appear to have become a given.

Now even the online store wants to shaft me. Make me commit to buying something before I know how much it costs??? PLUS shopping online, Walmart will have my credit card number in their system (When shopping in person I now use checks... using a credit card in-store seems more dangerous these days). If they've become so uncaring about everything else, surely letting them have my credit card information online isn't a good idea, either.

So why the heck am I even bothering with Walmart? The Answer: I've been brainwashed by advertising so the name Walmart pops into my head the moment I need anything. For a long time I just went on automatic and shopped there because they took over my small town, kicking out most of the competition. Well guess what? I'm awake now... and I'm going to do my shopping through another major online retailer. Prices might be a bit higher but... maybe not. Looks like Walmart's not always the cheapest game in town these days, and the money I might be visibly saving thru a Walmart purchase might come with some hidden costs, like frustration, higher blood pressure, and loss of time better spent doing other things.

The only notification from the company I received was for the delay in the items. In transit shipped but not received yet by the local Walmart store. The online tracking said all items at the store since Feb 25, 2014. When you call the auto system or live person states only the DVD is at the store not the pieces of furniture. We were repeatedly told one different story after the other, sometimes they could not tell us anything about the items or the shipping.

I could not be issued a refund or cancel until items are missing. Each time my husband or I called we were informed for one different reason of another we could not cancel. Until items are cancelled they will not issue a refund.

Finally the store pick up says it's lost, we have to call Walmart.com to cancel order. Walmart.com rep says it's not lost it's in transit and no refund can be issued. That if I do get one I will have to wait for items to come up as missing or lost. Then 24 hrs for an email then call again and give the confirmation number before they would cancel order. I am placed on hold several times and finally hang up file a complaint with Paypal.

Then I call Walmart.com again, this time I am told the rep I just spoke with an hour ago, March 1, 2014, issued a replacement, item was lost. I never was told until 5:36pm, March 1, 2014 that our computer desk and storage cabinet was lost. No one in the house asked for a replacement to be issued. Apparently while on hold after asking for a refund earlier that day a refund was noted in the records after she had put a replacement. She lied and said someone else had issued the replacement. But according to Walmart.com records that is a lie. I was also told once it was put in the system as cancelled I didn't have to call back to be issued a refund.

Since a cancellation was place on replacements (not authorized by me) instead of called due to the items being lost. If I am refunded it will take much longer as that is Walmart's policy. I am only angry that I have to wait longer because she put in a replacement and not a cancellation even though we were very clear.

The Company policy states that if I receive a refund. Can't say if I will though they will send me an email in 24 hrs of this call. The refund will take much longer to how it was handled and it cannot be corrected. I was lied to repeatedly by most every rep I spoke with at Walmart.com one story after the other. I am not sure if they really cancelled my orders this time and if I will be issued a refund for over $300 any time soon. No one was helpful and would tell me when I call and inquire what happened to my orders. As of right now March 1, 2014 I have no furniture I ordered and am out almost $350 that I may one day be refunded. No emails with updated like lost, cancelled, replacement or ready for pickup.

A police officer that was busy helping girl scouts set up finally comes up and says to wait while he meanders to find these people. I have to go to work. I have to open my office in 30 minutes downtown, I waited and waited and had to go. After being completely shaken and going to work, I get home and call the Walmart to talk to a manager 4 times. I was put on hold over and over and gave up. I finally gave it one last chance and got ** the night manager. I told him what happened and he was very nice, but informed me that Walmart does not have any security, only loss prevention. That's it.

I have been shopping at Walmart for years with the gullible idea that it was safe. Now I have found out that this billion dollar behemoth of a company does not have security for customers or employees. It was more shocking than the assault I had endured. EVERYONE YOU KNOW SHOULD KNOW THAT WALMART DOES NOT HAVE ANY SECURITY AND IS NOT RESPONSIBLE IN ANY WAY FOR SAFETY TO YOU OR YOUR FAMILY. I will not even park in their lot knowing this. Aren't they responsible to let customers know that they do not provide safety for any reason? Dangerous company.

I understand this is not a life-or-death situation. However, for Walmart to say that if a product is of poor quality, the consumer should be willing to take the hit is nonsense. Walmart has an obligation to monitor the quality of the products it sells, and if appropriate, to take action with the manufacturer.

And how would they really know if they watch? I know I have some leadership skills because when I was first hired the side note on my interview was "Ryan answered the questions at better than management level". The biggest problem I have is what happened to "you move up or anywhere else in the store till you've been here six months". He's only been here three. I feel like they're putting people in management because they're friends, instead of the people who do work their tails off.

In 2012 I took the van in, simple screw an inch+ from the sidewall in the tread portion of the tire. After exhausting myself I was told to perhaps "try the Wal-Mart 30 miles away". Management At the San Marcos Wal-Mart told me to get on the road with a faulty tire. I made a joke "so I want to get on the ON ramp going I35 S to New braunfels," manager actually continued to give me directions.

2014 present time, that screw started dropping my psi so I take it to the Wal-Mart in Port A. I was told again that it is side wall damage and they tried to pro rate me on a new tire based off my current tread although that would have been a 5 dollar solution in 2012 when the tires were 11 months old. I honestly wanted the service as presented verbally to me for road hazard coverage and rotation. I do not want unevenly mismatched treaded tires as a solution. They also refuse to balance or rotate which was something I paid for life when I purchased the tires.

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She also had her share of good times at the club she was in. It seemed like once they got a GM that was good at what they did she was good. They saw that she was a good and hard worker and they treated as such. She even finished out her shift while she was in labor and that got her respect from management because they saw that she was a hard worker and did her job right.

Well we moved to another state and she finished her last two years here. She got to the place and the GM had it out for her since day one. They would tell her to do something then turn around and scream at her when she did it. They didn't like the way she did things at the job she was doing even though she was doing it the same way she was doing it back home. She was only doing it the way she was taught and she been doing it for 6 years till we moved. She got fired for safety because of the way she was doing to fork lift, which was the way she was trained. She told them she is trying her best to change the way she drove it but its a little hard since that what she was taught. There was nights she would unload 25 trucks while she worked and now I was told they hired two people to take her place.

I just could understand why this woman did this till I talked to other people and I started to find out that is how this woman works. She picks and picks till she can get rid of you if she doesn't like you. I work with a guy that told me she did the same to him. I think what my wife was making a hour was a factor since she was making okay money since she was with them for so long.

I called January 22, 1014 just to see where it was just to be told they have no record of my product. So the woman I talked to told me that she would just mark it as a lost product and that I would be reimbursed in 3-5 business days. I called 4 days later and the man I spoke to said the same thing the woman I had previously talked to. So today I called again to see what's going on with my claim and well I was told a completely different thing. I was told that I had to send in receipts or proof that I no longer have the tablet. I understand but at the same time I felt like they were calling me a liar. Also if this was what had to be done, why wasn't I told to begin with??? I was so pissed because all I wanted was my tablet fixed!! I don't get how it goes from one thing to another. So from now on I will no longer buy electronics from Walmart. I'll spend the extra money at Best Buy or online.

I was almost seriously hurt trying to put this table together as it weighs over 145 lbs. The table collapse on me while I was underneath it assembling it because it cannot even hold its own weight. They do not even check what they sell to the public. They buy this junk by the ship load for pennies on the dollar and it's all about selling it on the cheap, yet they still make a fortune. We have become a nation of 'professional consumers' controlled by the MBA's like robots, selling cheap foreign made products and telling us our vote really matter. America was founded on a lie and by fraud and some 200 + years later it's still business as usual.

So I paid cab to take me back to get my items. But once I got there my young lady gave me attitude like I had no right to come and see where is my stuff! So they called a manager and they went and looked at the recording and came and told me that my husband took the items off the belt! So I told them that my husband only took the other bags but there was 2 other bags that wasn't with me or in the cab! They were very busy and overwhelmed! So I politely gave the nice manager my contact info and asked her can they check once they sort the carriage of all the returned items and if they find it to call me the following day they open back up. So Dec. 26, I went in the store and ask them if they found my Christmas stuff I purchased?

So they had an attitude with me for keep coming back! I explained to them that I only keep coming back cause one money is hard to come by and two that was my kids' stocking stuffers! I also stated to manager & Security that I just want my stuff or to know what happen to it! I know for sure it was not in the cab because I had the cab turn around and let me check the Van! It was not there! But your Security Worker came downstairs and also gave me Attitude as well as my husband!! I just felt like there was No Professional Workers present!!! I got very upset and just left!!! I was pissed because me & my husband aren't millionaires! We don't have money to give away!!! But my husband said to just let it go, that we are not going to get our items back!!

I was upset about it But he was right! So you would think the Unprofessionalism would stop! But no!!! I went into your store a few days after Christmas to return the Tablet I purchase Dec. 24 and was Again given Attitude from Worker & supervisor and was told I couldn't return! My son was so upset & crying! It was just Horrible! My daughter's Hello Kitty Bling Headphones, there was no sound coming out! So I ask if I can exchange or get a refund? I showed my receipt and was again refused to return! And it was before deadline! If that wasn't enough to make a person see if their Rights have been Violated.

I called your store and ask them what is the return policy for Hair care products like Shampoo & Conditioner spray? I was told I could return but with no receipt I would have to get store credit! I told her that would be fine! So me & my husband went to your store, my husband went to CS to return while I food shopping! My husband return to me very upset! Stating that he has Never Felt So Discriminated in his whole! My.Husband & Family are all Military! I calmed him down and asked him what wrong! He stated that he thinks these people who work here either Don't like us or they're mad at us one! So I felt confused & Angry!

This is A Place of Business and who gives them the Right to Treat Customer like Criminals! My husband said he got on line and as soon as he got on line the lady looked at him and attended to everyone in front of him and once it was his turn the lady walked away and came back in 2 minutes and before he could say anything the lady said no, he could not return the Shampoo & Conditioner! He couldn't understand how she could say No! If he had not said anything yet! Then after that they had the Nerve To follow my husband around the store while he locate me!!

My husband and I come from well Respected Miltary Family! And I Will Not Be Treated like A Criminal or Discriminate Against Especially By My Own Race! So I will be filing a LawSuit Against Walmart! This is my second time I was Discriminate Against From the same store! Since Everyone who work there are Family or Friends, it will Never Change! I have spoken to Several of My Friends & Associates and They Have Experience the same thing!!! I Refuse to be Discriminated Against by your Walmart workers & Supervisors! It's truly sad that Your Return Policy isn't being followed! But One thing I'm going to make sure of is that Your Workers will never Discriminate Against me & No one else No More!!!

I'm just Disappointed at Walmart! To make matter worse, This Maybe the reason why No one would talk to me about my application for employment that I kept calling & coming in for Christmas Season job! Now I know why!!! They Hire their Friends & Family! Especially when I know I'm Highly Qualified! But just to notify you that I'm seeking Legal Action! If you need further info, feel free to contact me!

My wife's transgressions were attendance, which is BS, because she rarely missed work other than for infrequent illness. However, they "coached" her about her attendance when she missed five days work about six months ago due to a severe illness. Another item they cited was failing to notice a bay door that had not been fully closed when a vendor departed. Granted these are things that should be brought to the employees' attention but certainly not grounds for dismissal, particularly one that had that much service behind them.

To me it is obvious that they are systematically targeting full-time employees for termination to avoid their higher wages and the responsibility for providing health insurance and other benefits. They are clearly looking for any excuse to get rid of them so they can replace them with cheap, part-time labor. I believe is rolling over in his grave about now.

While I was scanning the three remaining pictures a man appeared over my shoulder and asked if he could be of assistance. I said that I was fine and he then informed me that I could not continue and took the photos from my hand. He bent them slightly with his fingers and I thought he was going to rip them up before my eyes. He was very confrontational and I felt as if I had been caught doing something illegal. I told him that these photos had originally been made at Wal-Mart and were dated 1869 pertaining to my Native American heritage. He seemed very put off when I mentioned being Native American. He left without saying anything and I finished with what I was doing. Still nobody came to check me out so I walked over to electronics and asked if they could call someone.

When I looked I saw the man that had harassed me along with a woman and another man squatting on the floor in a huddle. One man appeared to be stocking the shelves. The woman came to check me out but on the way informed me that what I was doing was illegal and she could give me the pictures. I then realized that she along with the man had been talking about me. I asked her to shred the photos and as I left I saw the man with his back to me still squatting on the floor. I asked him why he had been talking about me and why did he want to go out of his way to cause me trouble. I then asked him for his name and he took his hand and covered up his name tag. I later found out his name to be Kevin **.

Needless to say I left the store in tears. I have been a loyal shopper at your store for over thirty two years. I have raised three children and have spent countless dollars at your store. I would never do anything illegal and the first time these photos were copied I was helped to do so by your store's employee. I wish Mr. ** could have handled things differently because now I will never go back in that store. I feel like his feelings escalated when he saw that the photos pertain to my Native American heritage. I now know what it feels like to be discriminated against. This happened on 1-17-14 @ 11:30 am.

When I did take the phone back to the store, CS couldn't help me and called an assistant manager, who couldn't help either and then called the store manager. After all that, they wanted the original packaging and the sales receipt in order to re-scan it. The receipt and packaging of course had long been thrown away, so sorry......you're out of luck. There's nothing they could do. Okay....so we didn't keep the receipt......our fault. So my elderly disabled brother goes 3 months without phone service saving so he can buy another phone. I take him back to the store in Blair to purchase yet another phone, but before buying ask the sales clerk if it can be returned. Her statement exactly was "you'll have 15 days from date of purchase and will need to keep the packaging and the receipt" but yes, you can return for a full refund.

To save time and space, the EXACT same problem occurred with activation, but this time, I ask for specific contact info so I can have Walmart contact them and resolve the issue with them. So, I once again travel to Blair, pick up my brother and take him to the Blair Walmart. We go through the wait for the CS rep, the assistant manager, and then the store manager......**. He tells me he WON'T re-scan because that would mean a loss for the store. What? What about having the packaging and the receipt? Doesn't matter, because the store will be charged if they re-scan. Told him to call the Straight Talk # and get it resolved because my brother is out $100+ (actually $200 because the 1st phone was a loss) and has no phone that works. ** calls the # and when done, he hangs the phone up and hands me a piece of paper with a fax # on it telling me I need to fax the original receipt along with a bunch of other info to Straight Talk.

I ask if they have a fax machine that we can use and he says no, he's sorry, but they don't. "Excuse me? you don't have a fax machine? whatever!" So now I'm about done with the abject unwillingness of this manager to actually help resolve the matter and I tell him I'd just like to get a refund. He says, "Oh I'm sorry, we don't refund pre-paid cell phones because there's so much information that gets stored on them." Number 1: the phone is not activated.....there's NO information on it. Number 2: your signage in the electronics department clearly states that "you may refund your purchase if returned within 15 days with receipt and original packaging". (All conditions that we met) He replies that HE WILL NOT REFUND the phone.

Even more than the refund, we are seeking a permanent resolution to the behavior of management and customer service in Walmart stores. Your policies obviously do not address employee honesty or integrity or service after the sale. EVEN if responsibility for this issue lies on the shoulders of Straight Talk, don't you think that customer service should consider their own responsibility for ensuring customer satisfaction and being helpful in the face of extreme hardship? Or perhaps investigating why Straight Talk repeatedly has this issue with their activation service and then discontinuing business with them if their service is faulty or even not up to par? We are seeking full reparation for this debacle as well as implementation of policies that incorporate honesty/accountability of store personnel where it relates to customer service. I will be following up with a written complaint to corporate as well as seeking the assistance of consumer protection agencies and legal representation.

Today, 1/14/14, I didn't feel like driving to Fullerton so I decided to give Walmart Brea a try, shouldn't be that bad, right? Wrong!! The gentleman cashier helping me had a question about something so he called the front end manager over, didn't catch her name but she is an older ** women who has helped me in the past and is very condescending. She immediately told me the ad must be followed exactly.....as I am aware of but I told her I grabbed the smallest size on the shelf so I was unaware there was an even smaller size, I apologized. We came to the next item and there was an issue with that. She just began to nitpick at each and every item, even though I followed the ads correctly.....i.e. ad stated 7-16 oz for Birdseye Frozen vegetables. The bag I had was 12 oz but she said, it didn't match. I had to inform her 12 oz was in between 7 and 16 oz and it DID qualify.

I don't know what Walmart Brea has against price match shoppers but it is CLEARLY evident that they do not like being bothered by us and it is CLEARLY evident by their rude remarks, attitude and tone. I have had a bad experience EVERY single time I go there, yet I keep going back, hoping to have a different experience, but I don't.

I have read your price match policy. I don't need to bring in my ad, but I do, to make it easier for the cashier. I follow the ad and when I make a mistake, I apologize and correct it. I don't appreciate being made to feel like I'm trying to "cheat" Walmart. The last time I had an issue here at Brea Walmart, a manager by the name of Donna called me and assured me it wouldn't happen again. Well Donna, your employees are still giving price match shoppers a hard time.

I will say that the manager I dealt with today, did give me the price match deals, even though the ounce of the items I got did not match what was in the ad, but that was only because she had a semi-rant saying, "I'm not voiding all this out. You have too much stuff to void all this out, just for that. I'm not voiding it out. Just give it to her. Well, you got it for that price. Just give it to her for that price. I'm not voiding it all out for that." Very professional!! I could go on and on about different stories of how I was treated and the things the managers have said to me. Completely out of line and inappropriate!! I will be doing all my price matching grocery shopping at Walmart Fullerton from now on.

I tried to call Walmart and let them know again. They still said the same thing, so I told Walmart that I will not be able to get the note until I see my doctor again on 1/15/2013 because I lost the first one. Well I then found the note before 1/15/2013. By then, I got a note in the mail on 10/31/13 saying I had three days to contact them or I was dismissed which I did not sign for in the first place. Well, I did not find the mail until I got back from out of town on 11/29/2013, with another note saying I was dismissed, voluntary and able for rehire. So for that I feel like I was mentally abused and conned out of a job and benefits because as of midnight of the date, all my Benefits dropped and I paid all my out of pocket and deductible. I still have the all the paperwork.

So I admit I go out of store ranting about it and the greeter stops me and takes me to another manager. In return I am sent to the tire and lube manager who tries to help but can only offer the substandard tire that is the same price regularly as the sale price but is not the same value. I would get a $50 dollar tire for my money instead of the $80 tire for $49. She informs me that my order comes up as unavailable and she doesn't know if they will get more. She tells me to call her tomorrow and she will see what she can do. I called the next morning and she couldn't do anything but at least she tried. So I call in to a number I got while in store and talk to an actual person at Walmart.com and she tries to look up and give me a comparable replacement but says it shows not allowed. She says I can wait to see if they come in or get a refund. I tell her I really need the tires so I wait.

I go to another Walmart and see they have 3 of the tires and I know the store I have been dealing with has 2. So I go back to the original store on 1/3 and ask another manager for the tire and lube shop (the first one was off that day) if there was any way to get the tires together to fulfill the order and he says probably but calls the assistant manager for the site to store and then relays to me she is researching mine and 2 other orders like it and she will call me. Later that day she calls and tells me they are cancelling the order that they will refund to my card. I even asked about the solution I found and she says they can't do that and gives me one of the most insincere sorry I have ever heard. I inform her sorry doesn't get it and I will never shop at Walmart again.

The next day I get an email that says since I didn't pick up my order it is being cancelled. That is a total lie and makes me look like the irresponsible party. I won't pretend to know law but is that slander to enter such a lie into their system. A refund does me no justice now as I cannot go elsewhere and get Black Friday sale price on tires. They kept me strung along for over a month, they've had my money since 12/20 (when they said they shipped, which I now believe was a total false statement), and now I have to wait who knows how long to get my money returned.

I am extremely pissed as I think this was all a scam to drive up their numbers. I have wasted my gas, my time and my patience trying to get my order. I have been stressed about the condition of the tires as I cannot afford to go out and buy other tires while Walmart has sat on my money and made false statements on where and what happened to my order. I plan to never shop Walmart again. At least you hear of other retailers trying to make up for their blunders and not try to turn around and falsely blame the customer. All I got was an insincere sorry and a sorry-about-your luck attitude.

Hello, the floor is in terrible condition. I had never notice. I don't walk looking toward the floor but after this accident, I went to emergency room Early morning, after a brutal night of pain. All night putting on hot and cold pads and drinking this and that. I realize it was not a simple pain so decided to go to Emergency room where I spent the day talking me to x-rays and with pain killers. I still get the pain in my right knee, thigh and back, and the X-ray says among others "scoliosis due to trauma". They called after a week. Company ask for my health conditions, my SS and personal info. and then called again the 24th of Dec to get information and ask for the bill to investigate, and pay the bill and can't go over 300 because I will have to pay. I truly do not understand what about my health. I have pictures of the floor.

I called the next morning and spoke to a very rude man. By the end of the conversation, he had me crying and in fits. I have never been spoken to like that by customer or worker in my entire life! "My word of advice, this is why I don't shop online." I lost my temper and let him know that this was the first problem I ever had with online ordering and it would be the last with Walmart. So I called the next day and spoke to a nice lady who wound up letting me talk to a supervisor. Sadly, all 3 people said the same thing. I needed a police report and to send it to them.

Once I did, they would take 7 days and send me my son's STOLEN laptop. 7 days later, I asked for an update: "It has been over a week, since I reported my son's laptop stolen, and a week since I had the police report taken. I would like to know where we are at, to resolve this and get my son, his laptop, before school begins again." Their reply was, "Your question has been received. You should expect a response from us within 24 hours." That was a week ago and since then, I continue to get the same response but with different time frames ranging from 24 hours to 10 business days. Each email I get, I think is a different worker. Last night, this was the reply I was given by someone, "We are still researching this matter and apologize for the delay. We will contact you again within 3 to 5 business days with your requested information. If you have additional questions, please reply to this email."

My son was heartbroken, watching his brother get the only laptop that arrived. There is not a single thing you can say to these people, to make them understand what you are going through. I even snapped on someone when they said, "I understand what you are going through." Oh heck no you don't!!! I apparently have upset people, as they have gone silent on me. I've reached out to some media people and they backed off when I mentioned the name of the company. Just what kind of hold does Walmart have on this country!? What happened to the phrase "the customer is always right?"

I will weigh my legal options by next week. I'm sure that there won't be any because I will go broke over a $300 laptop, with all of the legal fees and stalling tactics that they use to break the common person (aka, their customers). I will not step foot into another one nor will I use their website. I will start ordering (when needed) with Amazon or NewEgg. I will start shopping at other stores, even if I have to drive all over to get it all done. Making a kid cry on Christmas... Walmart has become a true Grinch/Scrooge all in one!

When I went to take it back I told the man working all that was wrong with the phone. I had everything that came with the phone, except the package. I didn't want to get my money back, I just wanted to trade for a different phone or another phone in the store. He told me there was no way I could get another phone and would not help me. So I am stuck with a phone that was approx a hundred dollars that only worked for a couple days. If it was something simple and could still use the phone it wouldn't be so bad but nothing works on it and it's impossible to use so I am very frustrated with this, there is no way this could be fair. I have taken things back before at Walmart and different stores in my life even other cell phones and I have never heard of such a thing. There must be something I can do for its a shame to pay such an amount of money and get a gift that is no good to me whatsoever. Please help. Also just in case you need to know I do have a receipt with the purchase etc on it too.

I then emailed Walmart online customer service. I am disappointed that Walmart representatives did not read my concern and problem. Robots returned messages and never did a human being read my emails. They repeated the emails no matter what I sent them as information. The 9 inch tablet was purchased for a Christmas present and given on Dec. 25. The receiver did take it Dec 26 to the store and was refused a return. When asked why it was not given a refund, credit or allowance to upgrade the repeated response was: Walmart declares Christmas purchases as starting November 1, 2013. I had purchased the gift October 11, 2013 and it arrived at my home on October 23. Either date is less than 90 days before December 26 when the request for refund was made.

Since I did not receive the item for 12 days after purchase this is a false threat. How does one purchase a Christmas gift in advance and return it within 3 days? Dec 27, 2013 I spent over an hour on the telephone with Walmart.com. Twice the "staff" hung up on me, the third time the "customer rep" said I had to talk to the manufacturer for a return and they would connect me. Instead they connected me with a real estate office. When I called back to Walmart they did not apologize or for the wrong referral to the real estate office. Incompetence is allowed in customer service at Walmart. Three separate media have been used trying to get a legitimate response of how to return a Christmas present within 90 days of purchase and within Christmas. Walmart has proven unresponsive to courteous waiting and asking for help.

I still have the 9 inch tablet for which I paid retail and not Black Friday price. I have had no help from Walmart in three separate customer service media. My dissatisfaction verges on anger. Walmart took my money and have no intention to help me to bring satisfaction to the person I sought to give this gift. I have GIFT THAT FAILED AND WALMART WILL NOT MAKE GOOD ON THEIR POLICY.

The manager saw that I still had the gift card in my possession but informed me that I had to go through Walmart.com to get my money back. I have contacted them SEVERAL times just trying to get my money back and about the 8th time I called they informed me that since it had been refunded and then stolen that it's treated like cash and I can't get the money back. I have tried numerous different numbers from Walmart.com to corporate to the store I bought the gift card from and none of them seem to be able to help me. I haven't gotten any further from when I started a month and a half ago. I will never shop at Walmart again and I will bring this to CNN's attention for them to investigate Walmart and their unjust practices.

I started calling and writing Walmart in early Nov and as of yet have gotten nowhere. Without a receipt I told them I would not use them as gifts. Walmart did not care. There were 2 items missing out of the orders. Walmart did replace them but with the wrong size and color. When they replaced them, they marked the item on the order as returned. That is how they do it. That would be no problem except they were replaced with the wrong thing and I now have no way to return them and they will not answer me. The items they sent for replacement are marked FREE so it looks like I returned the original and got my money back. Not so.

All I want from Walmart are the 7 prepaid return labels for the 7 orders and I can put them on the bags, I have a neighbor that will take them to the Post Office and they will be returned and I will get my money back. That is all I want. If Walmart had cooperated early on, I would have had only the 2 missing/replaced items to deal with. But, that was not to be. I am keeping everything I bought for myself. I only have a matter of days to do this and I have literally spent every day all day writing and calling Walmart. They give me link after link to fill in and none of them work. I repeatedly report the links as not working and they turn right around and give me the link again. I have called and written everyone from the CEO down to the lowest in customer service. Yesterday I spent the entire day on their FB page and they just kept telling me to fill in the form on the link. Nothing will submit on the links.

I have Lupus, Lymes, Fibo, CFS, Sojourns and all the others things that go with these things and this is causing one flare up after another. I cannot take any more. I live alone and really need help. I cannot throw away all this money and cannot get help from Walmart. Also some of the items are not wearable. They looked fine online but you can see right thru them. No one I know would wear a top when it is like having nothing on. Then they have the tagless clothes. That is fine except the information is stamped in black and shows thru and you can read the entire tag on the outside of the clothes. Please help.

My sons had no idea what Santa was bringing them but they did know what they ask for and what they needed. What child ages 6 and 8 ask for socks, underwear and a heater for their room cause I can't afford fuel. My sweet boys that is who!! And I could not even give them what they needed and they both had to share one toy. So to you Walmart I hope you had a merry Christmas. Because while you and your family opened your gifts by a fire and you saw their smiling faces, my kids said "thank you Santa. We will be better next year PROMISE!!" I am very broken. But have a wonderful holiday season. All I wanted was to make them smile.

It seemed that the person who was to be responsible for my training would clock-in to begin his shift and then suddenly "disappear" from the premises. When I questioned this, the only answer I had gotten was that nobody knew. So my question is this: How can I be properly trained for a job and told that I didn't know computers when the person who was supposed to be training me, was on company time but not on the premises? Also, there was never anyone on the floor as an undercover shopper, and even with my lack of training, there were many days where I would be the only undercover shopper working my shift covering every single department in the whole entire Rio Grande, Walmart store. Even with my persistence to stay in the department, I was transferred over to unloading trucks and was given a large pay cut.

The first day that I was trained in this new department and had observed the heavy lifting and pulling that it entailed, I informed them that I had not only a herniated disc surgery, but also an operation to have my middle left lobe of my lung removed and therefore would not make a good candidate for this department. Eventually these complaints fell on deaf ears and on November 3, 2013, I informed Walmart that I had injured my back and was taken to Cape Urgent Care and put on light duty. This duty entailed that I be made a "greeter" wherein I am to meet people at the door of Walmart and check their receipts and their purchases. This is Walmart's policy. I assumed that this was one of the ways Walmart used to prevent theft.

After standing for several hours at a time, I informed them of my back pain wherein I was told to sit in a chair. My doctor wrote orders that I was only to be on my feet for 15 minutes at a time. Even with those orders written, I was eventually given a cart loaded with merchandise to push around Walmart and put things back on the shelves. When I told my supervisor that I could only do this for 15 minutes due to the pain in my back and legs, I was sent home without pay. It seemed that after that point in time, I felt discriminated upon due to the fact that I was injured. This brings me to the point in time that led me to be terminated.

On December 20, 2013, while working the door in my capacity as "greeter", a gentleman customer was attempting to leave the premises when the alarm sounded. I approached the customer and asked, "Do you have your receipt sir?" In the process of pulling out several receipts and attempting to leave through the doors, the alarm kept sounding. The customer then pulled out his receipt but also informed me that "You caught me", "I stole this" and showed me what he had in his pocket which was some item stolen from the electronics department. I then called for a supervisor which took approximately 10 minutes. The CEO Sam, who terminated me, advised me that I was being "let go" because I made a "bad stop".

My question is, "How could I have made a 'bad stop' when I'm not even in the security department any longer and was simply waiting for a supervisor to come on the scene." I was also told that I detained this customer for 5 minutes. I at no time attempted to keep the customer from leaving and he waited for someone on his own accord. I never told him that he could not leave the premises or that he had to wait for anyone to come on the scene. He totally took it upon himself not to leave. Another question in my mind is "why are "greeters" made to ask to see customers receipts if they are going to be terminated for stopping someone that is stealing? That to me makes no sense whatsoever, as I was told that that is Walmart's policy which I mentioned in the above paragraph when I was transferred to light duty to become a greeter.

Isn't this a "good thing", that a shoplifter is "caught"? I felt that I was unjustly terminated as I did not do anything that would be worthy of termination. Also, as a greeter, I was never told nor trained on what policies to follow should there come an issue where a customer does in fact have stolen merchandise on his body. How can I be fired for something that I was never trained to handle? Also, what other recourse could I have taken in a situation like this? Who else was I supposed to call? At the time, there was no security on the premises so I took it upon myself to call for someone above me which is why I immediately called for a supervisor.

If I for any point in time thought that I deserved to be terminated, I would not be taking the time to explain this in my correspondence, but I really feel that I was given a bum deal. I was never trained properly from day one, and therefore went from one department to another. This was all due in fact to not receiving the proper training in the first place. If I was good enough to work at one of the biggest casino's in Atlantic City guarding billions of dollars for twenty years, I think that I am more than worthy of handling the security situations at my local Walmart store had I ONLY been trained PROPERLY. Thank you for your time in reading this correspondence, if I do not receive a reply within the next week, I will be forced to let my attorney handle same."

Nonetheless, I waited until the item was received by the Walmart store. I went to the Walmart store to return my item and get a refund. Mind you, I hadn't even seen nor touched the item. I requested my refund at the store. The customer service rep proceeded with the transaction and gave me a receipt. She indicated to me that I would receive my refund and that it would post to my account within 3-5 business days. I thought it was weird that she didn't take/want the debit card I used to make my purchase to complete the transaction. Also, I didn't realize until later that my receipt said my purchase had been "flagged" for a refund and not "issued" a refund. I did not think anything of it. Later that evening, I received an email stating that I received a "payment adjustment" and that I needed to click on a link (within the email) to indicate whether or not I wanted to receive my refund of $761.91 by check by mail or pay in person at ANY Walmart store.

I opted for the pay in person at ANY Walmart store since I figured that a check would take too long. I followed the email instructions and printed out the form that says that I am owed a refund of $761.91 and to go to any Walmart to collect my refund in cash with a valid ID. The form had my order number and what looked like a bar code as well. The very next day, I decided to go to the Walmart next to my work (Norwalk, CA) since the form stated that I could go to ANY Walmart to collect my refund. I go and waste 2+ hours at Walmart as the customer service team and assistant manager, Zubair, investigated and researched my claim. They came to the conclusion that while it does look like I have a legitimate refund claim, that they would not be able to issue me my refund since it seemed as if I already had a refund that was "in progress/process".

He advised me to wait 5 business days and referred me back to Walmart.com. He also said that he wanted to help and he gave me his direct line and name. I waited 5 business days, still no refund posted to my account. I called Walmart.com to inquire about my issue. They told me that I needed to go to the store to get my refund. When I told them that the store refused, they said that I needed to "instruct" them to call their "multichannel number" and figure out how to do a pay in person refund. Not only was I getting the run around, but all of this miscommunication between Walmart.com and the Walmart store falls on the consumer's shoulders. Why was I responsible for communicating messages between Walmart.com and the store? I called the Norwalk store to speak with Zubair and of course, he was conveniently "unavailable".

I decided to email Walmart.com's customer service for help. Walmart.com states that a customer service rep would get back to me on my issue. What I got back was an automated message "fixing" my problem. Their "fix" to my problem was that once again, I needed to go to the store to get my refund and it's waiting for me. When I log on to Walmart.com, it says that yes indeed, I am owed a refund of $761.91. I decided to go back to the Lakewood store to try again. Again, I wasted 2.5 hours of time with their customer service rep. Tiffany (who was quite rude and argumentative), assistant manager Donna, and this time, a rep from their accounting dept (Hyscent) researching and investigating. Again, I was not going to be issued an in store refund from them because when they put my order number into their computer system, it says that a refund was already issued!

I told them that I have bank statements, email correspondence, etc. as proof that I am still owed this money that I have not gotten. While on the phone with Walmart.com at the store, Walmart.com still confirmed with me that I was owed an in store refund. Donna was practically arguing with the rep from Walmart.com on the phone and asked to speak with her superior. It didn't make me feel any better that this cluster** was getting worse and there is/was absolutely no communication between Walmart.com and the Walmart store. I truly believe that all this confusion and miscommunication is a deliberate action on the part of Walmart to further confuse and swindle the consumer while holding onto their money. I am going to make one more attempt to go back to Walmart but this time to the Long Beach center one to see if they will give me my refund.

I have already filed complaints with the Better Business Bureau and will be writing to the Attorney General. I have also written and contacted CBS news David Goldstein investigates to prompt an investigation of the shady business practices of Walmart. I am beyond frustrated with Walmart. I just want my refund of $761.91. And not only do I not have my refund, but they have the merchandise too when technically, I should take it back since they haven't given me my refund! I have email correspondence between myself and Walmart.com. They promised a manager would contact me within 24-48 hours and I haven't heard from anyone. They also sent me conflicting emails.

First, they said go to the store, then they said "we've escalated the issue and have issued you a refund, it will take 3-5 business days". Then they sent an email going back to "you need to go to the store", then another one saying that they processed my refund and I'll need to wait about 3 weeks. Then finally, it goes back to "you need to go back to the store". I haven't been living in a Walmart nightmare for the past 2+ weeks! What do I do now? Walmart owes me $761.91 and no one seems to know how to help me! They (Walmart.com and the stores) keep blaming/pointing the finger at each other! I don't even know who to hold responsible?! They each claim that they are 2 separate entities and that they do not "deal" with each other?! Then how is it that I can order something on Walmart.com and then have the option to pay for it in store??!

Hyscent (account employee from Lakewood Walmart) advised for me to wait another few days because Walmart might be backed up. I am losing my patience and have wasted enough time! $762.91 is not a little tube of toothpaste we're talking about here! I looked into small claims; however, they are unable to help since even though it is a small claim, Walmart is a big corporation. I would like to seek legal counsel as I have exhausted all avenues and options. I will provide all of the documentation, email correspondence, etc. needed to help with my case. I have names written, timeline of events, receipts, etc.

The gentleman in front of me got his car ready at about 6:45 pm and finally the two technicians moved to work in my car. At about 7:00 pm I notices that my car was driven out of the service area and the attendant at the service desk called me and told me as follows: "Sir, we apologize for the delay, but we are not going to charge you anything for our services but we didn't change your oil because you have a leak." (They knew that already and agreed to change the oil). I was flabbergasted, not charge me anything for their services, what services? Waiting four hours and doing nothing. I told him in certain terms that waiting 4 hours for a service that takes less that 30 minutes was not acceptable and demanded to see the manager.

A shift manager came offered his hand and started to talk a lot of nonsense, among some that he did not believe I waited four hours and that he did not believe that the servicemen looked under the car, that he would check the cameras to see it. I told him go ahead and that essentially he was calling me a liar, then he left and never came back. The attendant tried to give a receipt and told me that he would make a note in his computer for me to receive a free oil change in the future (sure), just for the heck of it I told him to give that in writing for which after hesitating he scribbled a note on the receipt "oil change com'd. Segei (hardly can read it).

Of course I will never come back to this Wal-Mart for a car service or item and for that matter to any Wal-Mart (although I have been doing that for years). The receipt that I was given states very clearly that "I do agree and fully understand that my motor vehicle had a low oil level when I brought it to Wal-Mart for an oil change." This was pointed out to me, that I willingly requested Wal-Mart to change the oil. That I will not hold Wal-Mart responsible for any damage to my motor vehicle by the low oil level". Incidentally in their comments they describe in exaggeration "massive oil leak". I took my car to the mechanic shop today and the leak was fixed by tightening the front cover. The shift manager and attendant at this Wal-Mart should be disciplined and Wal-Mart should issue a true apology.

"Thank you for your recent 1-Hour Guarantee order. We’re excited by your response and are committed to ensuring that your order is fulfilled by December 22nd. Due to the overwhelming response, the Emerson LF320EM4F 32″ 720p 60Hz LED HDTV is no longer available. We will ship you a SCEPTRE X322BV-HDR 32″ LED Class 720P HDTV with ultra slim metal brush bezel, 60Hz which is of equal or greater value and has the same specifications, including 720p HDTV, 60Hz, multiple HDMI inputs, and built in tuner. You can learn more about your 32” LED TV and view customer reviews at SCEPTRE X322BV-HDR 32″ LED Class 720P HDTV with ultra slim metal brush bezel, 60Hz. We hope you enjoy the product.

Since Black Friday, we have heard feedback from customers on how we can improve our 1-Hour Guarantee process. It is our hope that you are satisfied with your shopping experience."

You can't speak to one another unless you want a manager jumping down your throat. They obviously have no communication skills either. I saw one day a few employees getting frustrated with them because they had to redo an end cap several times all because they couldn't make up their minds and weren't informing other managers what they had told them to do. It's hard to even speak to one of these people because they'd rather pay attention to the talking in their ear other than helping a customer to get an item.

As long as you're there spending your money in their store they are nice to you. Other than that they could care less about anybody but themselves. They treat the employees like slaves. They honestly work these people to death and then complain saying they aren't working fast enough. If they want work done at a faster pace, then I think they need to do some of them work themselves. This store is constantly having to rehire people because they quit a few weeks into working there because of how bad they treat the workers. I have a friend that told me he quit because the managers are up your ass on a regular basis telling you to work faster, wondering why this isn't done, what's taking so long, they end up speaking to you about how much of a failure you're being and if its not done their way its wrong. The managers need to be replaced!

The first woman in personnel that I talked to said, "You didn't work these days you are saying. I don't know why you are saying that. My computer shows nothing and it isn't wrong. You didn't work; or you didn't clock in. If you do not clock in you do not get paid; that is company policy." I showed her my own personal written account for my days worked and she said, "Your papers mean nothing to me... only what is in my computer. The computer says you never clocked in these days you say you worked. You did not work these days, so I do not know why you are insisting you did. Walmart is not going to pay you because you cannot prove it. You have nothing to show your claims. The computer shows no clock in or out or to lunch or back from lunch. You were never here. Your checks were correct." When I asked to speak to the store manager she turned back around to her computer and waived her hand in the air, "He is out on the floor somewhere. You can go find him."

Today I talked to different managers and supervisors for the store, but it is all the same story. I am repeatedly being told there is ZERO record of my having worked the days in question. "You did not work, or maybe you forgot to clock in (I didn't). Our time clock records show absolutely nothing. Maybe you are confused or mistaken." Then they tried the explanation of the 'shifting-hours-to-the-next-day-due-to-your-graveyard-shift' approach. Then they said there is no way the time clock records can be changed without it showing on the screen when and who changed the hours, "It would show up in the computer if anything like that had in fact occurred. There is nothing as you can see, so you must be mistaken. There is absolutely no record of you being here those days, nothing at all. There would have been something if you had clocked in and worked those days even if the time clock had malfunctioned at some point; something would still have shown up."

They are trying like hell to convince me I did not work those three days. Three days... 24 hours at $9.70 per hour. Isn't that nice? Are those few hundred dollars worth of work that I did for them that important to their bottom line that they have to rook me out of what is rightfully mine? I WORKED for that pay and I HAVE NOT received it. In the meantime, as I sit here typing this and waiting for my shift later on this evening I find myself wondering what their answers will be to me tonight? What will they say?

They DID say they would check up on the whole thing and get back to me tonight at work. I wonder if they will tell me I must be mistaken and that there is nothing they can do and I should keep better records or get more sleep or learn to understand a pay system I do not understand or stop trying to pull whatever it is I am trying to pull, or some similarly screwy response. And what, pray tell, will happen to the three days that I worked that I was not paid for? Will they go the way of the Dodo? Be forgotten entirely? Whisked away by the invisible time-clock-hours-punched-eating monster?

This along with my time waiting and spending that holiday meal with my family was taken from me by your employee at the College Station, TX location. I will never ever trust your system of layaway again. I am considering letting our local news station know of the risks as well as posting on many social media sites. This employee should be terminated and your inventory control needs to be reevaluated. Yes, they promised to order me a new one. That does not get back my lost time, lost memories, and the sadness of a little boy who was expecting a surprise and now must wait.

The very day that the Rep that tried to cancel the order sent me an email stating this, I sent about three (3) emails clearly stating that I DO NOT want the order cancelled and that the error that was made by WALMART.COM, has since been corrected. Apparently no one read my emails. After all this, thinking that all this embarrassing inconvenience would be corrected by Walmart by instructing FEDEX to deliver my package the next day, I got an email yesterday stating that they are refunding me the purchase price, RIDICULOUS!!!!

Then why would I have purchased the item, after sending all these emails, wasting my time, you cancel my order, RIDICULOUS! If your rep that intercepted my package had done their job in the first place and research the matter, they would have seen that an incorrect tracking number was uploaded into your system and then I would not have to be put through all this drama. On top of all this, I called your hotline yesterday right after the FEDEX Driver left in an attempt to correct all this mess to be told by a supervisor that it is practically my fault because I wrote you all informing you all that the information uploaded BY WALMART was incorrect, HILARIOUS!!!!

And there was nothing they can do now and that I would now have to go purchase the item again at the HIGHER PRICE!!! AND WAIT A MILLION YEARS TO GET IT SHIPPED TO ME AGAIN!!! RIDICULOUS!!!! I am very upset and disappointed that a huge organisation like WALMART is so disorganized and that CUSTOMERS do not come first and Customer Service stinks!!!

By the way, working as an unloader is the most physically demanding task in any Walmart. I would always gasp under my breath when I saw associates who had been pulled from another part of the store to work on the line, and they were more often than not, men and women of slight build who were not physically capable of keeping up the pace (An ideal unloader should be 6' 2" and look like an NFL linebacker who works out every day). The point of all this is that whoever in Walmart's Home Office designs a task and it's completion time doesn't have a clue.

I asked an assistant one evening how many cases per hour a grocery stocker should stock. The answer? This assistant said 60 cases per hour, So I asked, 60 cases of what? Heavy apple juice cans, or jars of baby food? The assistant gave me a look I'll never forget....She looked at me like I was from another planet in combination with a totally bewildered stare. She started mumbling and fumbling with her paperwork as she shuffled off. Later, she said it was 60 cases of anything. Do you get the mindset?

During my almost 21 years in the Air Force, I attended and graduated from Manpower Management School where I learned how tasks are designed. There are a number of parameters to use when designing work, and "60 cases of anything" is just hilarious. I always had to remind myself that I wasn't dealing with professionals, and thanked my good fortune that the assistants in the store were not doing aircraft maintenance. Whoever Walmart designated to design work tasks must have the lowest bidder who employed C- wannabees.

The middle of the night after Thanksgiving, I woke up with pains in my tummy and was up the rest of the night throwing up. The next morning, I checked the sugar and, yep, it still smelled like the chemicals. I don't know what Walmart was thinking shipping or storing food next to products with chemicals in it, but I am outraged that I was poisoned from SUGAR!! I am going to be making a formal complaint with the manager of our local Walmart as I believe this is a local problem and I hope it goes well. Either way, I am never shopping for food at Walmart again. This is the fourth time I've had problems with their food. I've had to return $50 worth of pork because it went bad before the expiration date and I have had fruits/vegetables go bad a day or two after purchase. You would have thought SUGAR in a sealed package would have been ok.

Fast forward a bit, management starts to show their true form. By home office standards, we have until 9pm to finish GM trucks. Simple as that. Well management decides that now we have to throw 1,000 pieces of freight per hour, no less. Ok, fine. That's not incredibly hard. The problem? We're human and they don't care, plus they take no consideration of the time it takes to push freight, how taking one person off the freight line for picks hurts the speed, and how much time is consumed when you have to remove the line from the truck in order to remove a pallet that was stuck in the middle of the freight by the idiot warehouse workers.

In the backroom, we can hear our supervisor's walkie-talkie and we hear how management screams down his throat and how they address the fact it's his fault for the truck not getting done in "time". Apparently, the fact we're human and slowly get worn out and can no longer work at the same speed we were one hour ago means nothing at all. Goals when I was within my first three months: Finish the truck as soon as the team could, "downstack" grocery truck pallets/do picks, pull pallets to the floor after lunch and then do consumable picks before we leave. Goals now: Get 1,000-1,500 piece truck done in one hour, NO more. Supervisor is coached and threatened if it takes longer. Below 1,000? Has to be done in 45 minutes or less. 1,501 - 2,000 MUST be done in one hour thirty minutes, NO more. 2,001 - 2,500 MUST be done in 2 hours.

Picks MUST get done before lunch, even take one person at times and make them go to lunch one hour after everyone to "get picks done". ALL pallets must be pulled to the floor in one hour, no time for sorting the random mixed pallets on the sides of the truck or time for "downstacking" the double stacked pallets. ALL picks must be done by MIDNIGHT. With a team of 8 EVERY day, these would be possible. Our current team? Maximum of 6 every single day. One is throwing the truck, one on picks, one in break packs. So there are only 3 people running the line at any given time. The ICS 2nd shift team is supposed to have a MINIMUM of 6 ON THE FREIGHT LINE. Our AM told us that we can only have eleven total ICS associates on second shift and that she won't hire anymore. "We are not a revolving door."

As of late, they've been getting two trucks every single day and they expect BOTH 1,600+ piece trucks to be done in 3 hours AT MOST. COMPLETELY cleared out. They've got myself and many of the others guys so downtrodden and undermined that we feel like literal zombies. The motivation is non-existent and they blame it on our supervisor who is constantly being called into the AD office for things that aren't even his job. In recent hours, the store manager painted a target on my head and called me a safety issue because I get mad in the backroom. I get mad because no one at this store fixes ANYTHING at all, that is brought to management's attention. They just reply with "we'll take care of it" and leave it at that. Nothing more. The open door policy is useless and if you call the 1800 number, the store manager or AM's can automatically detect who is reporting things and take action against you, and you have no idea.

The store manager will take you into her office with her buddy buddy co-manager and tell you to recount an event and then not even let you explain things, she will just pick apart every little item and bring out the negative in everything. The store runs on a skeleton crew, and half the time things can't get done because there aren't enough people, yet management will take action against you for not working for two people for the ** pay they give you. Respect for the individual doesn't exist because if you feel disrespected and you felt this way from a manager, the higher up's will say you were disrespectful for thinking so and claim you can't take orders from a manager. If you question why a manager wants to remove you from what you're doing to do something else, you get hit with disrespect instead of them just letting you know. All in all, yeah it is a job, but hell if it isn't complete mistreatment of their workers. For a company that makes BILLIONS in PROFIT, they sure can't seem to afford enough workers to keep their store running properly and sure can't seem to afford livable wages for normal associates.

I sympathize for the employees who call Walmart their lifelong career. Thank you and best of luck to all those who wither away in the abyss of Walmart. My soul goes out to you poor people who absolutely just get eaten up and then crapped out everyday and then have you get the mop and bucket to clean yourself up with. It's sad because what Sam Walton had started out as such a great company who both cared about his employees and customers is no longer with us and undoubtedly rolling around and around in his grave, especially after seeing how his family and most trusted advisers took every vision and hope he had for that company and stomped all over them.

Now, keep in mind that I worked harder than anyone in my department, I got a lot of praise from other AM and associates on how great our department looked since I started and how well I helped the customers. I was having a great time even though the work was exhausting... getting 12 hours of work out of me in an 8-hour shift.

Back to the schedule. I called the next day to talk to my AM, but even though she was supposed to be there, she wasn't. Since I hadn't heard from her, and my schedule was still showing "Nothing Scheduled" for the week, I figured I was off for the week since I'm part time temporary. I kept checking to see if it changed, and it never did. However, I did have a schedule for the following two weeks. Kinda bizarre, but what do I know? I was just a lowly associate who hasn't learned all the secret handshakes yet!

I called this morning, because after checking the site to confirm my hours and saw "Schedule Not Available". I was told by another AM "DO NOT come in, wait until after 1pm," and call back to talk to my AM. I called nearly every half hour to reach her, but she was never available. I finally called and didn't identify myself and sure enough, she picked up right away... She'd been avoiding me! I explained what was going on, and what the other AM told me to do, and I was told in a very harsh tone that she told me to call her if I didn't hear from her. That was a flat out lie (I document EVERYTHING!). She tells me that because I didn't call her, she terminated me. My jaw hit the floor. Just like that, the best worker in that department, you fire me because you screwed up? Okay, have fun with all those candles, light bulbs, go-backs, zoning, and all the other stuff that department suffered from before I got there!!

I know I should just let it go, but I'm not done with WM. And I won't be the only one losing my job.

Upon returning home, I got on Walmart.com where it stated that it had the item in stock in Springfield stores. So I called the store manager and explained the situation, she gave me clerk in electronics who put me on hold for 26 minutes (while he called 2 other stores). I was then told that though the computer "shows" that one store has 10 items in stock & another has 7, none of them ACTUALLY have any available. Rain checks are not offered on that item. Wasted a good portion of my time, energy & gasoline.

The lady and I waited for approximately 20 minutes and he never came back. As I waited, I browsed through products, talked, and called my husband. Finally, I went to a lane across from the beauty and hair products to check out and see if he would come back. In the meantime, my husband called to see if I would pick him up some Acorn Squash. I asked the checker, since there was nobody behind me, if I could go retrieve the acorn squash. He told me to go on ahead. I failed to find any acorn squash (the second thing that they didn't have) so I checked out and went to see if he had come back yet. I asked one of the employees where ** was. They told me he had been in customer service for about 30 minutes, not in the back. One employee called him over the intercom and asked him to meet me at aisle 9. I proceeded to wait for about 10 minutes, but he never came.

I made a quick list of products that Walmart was out of, and headed towards customer service. ** was there, so I handed him the list and asked him why he had not come back to the hair aisle section. He said he did but I wasn't there. I told him that was a lie and proceeded to tell him how I watched from a distance to see if he had come back. He demanded in a angry voice for me to come back to the hair aisle, as he claimed he had a witness. The only employee there worked in a different department, the jewelry department, and didn't know what was going on. I said that the lady didn't know what was going on and asked for my list back.

I took my paper from his hand when he refused to hand me my paper back. This angered him and he proceeded to demand in a loud voice for me to get out of "his" store. He was so close that he spit in my face while yelling "Get out, Get out!" He demanded that I leave out of the closest door, and I told him that I was going to the garden section door so that I was close to my car.

He followed closely behind, screaming that he was calling the police. I was agitated and embarrassed, so I called him cock-eyed. He became very agitated and upset and proceeded to call employees from nearby departments as a witness as I left quietly without a word. None of these employees had any knowledge of the matter. He followed me through the store, hollering at me to get out all the way to the garden section. I put my groceries in the car and waited for the police. One police talked to him and his clueless "witnesses" while the other police man talked to me. Both of the officers met together to talk for about 15 minutes, then came and talked to me about their agreement.

I asked if I should file charges and he said that **, the assistant manager, had already made a decision. He wouldn't file charges, but said if he ever saw me in the store again, he would file criminal trespassing charges. The police said that because of **'s decision, I would not be allowed in the store and would be arrested if I did for criminal trespassing, and taken to the Galveston County Jail.

I have shopped at Walmart for many years, and never had a problem with an employee. I have worked with many people at the Port of Houston Authority, as a buyer, for over 30 years. I love working with people. I am very disappointed in Walmart and am going to spread the word of this incident to my church, Seabrook United Methodist Church, my coworkers, my family, and my neighbors. I spend up to 3-500 dollars a week, but I guess I will have to spend it elsewhere. I believe I deserve at least an apology from the assistant manager, he should be reprimanded. When did he get the authority to ban someone from your store? I plan to do my Christmas and Thanksgiving shopping elsewhere along with my large family and friends.

So, I walk through to the clothing section and it's not bad looking. Not everything is in disarray. I find a pair of black pants and go around to the dressing room area. Again, there were carts just left around in the store everywhere. I had to move carts over just to get down an aisle! I went over to the clerk and asked to try these on and she pointed to the dressing room next to me without saying a single word. That was extremely rude. You're in this business. Do your job with some dignity. I walked around looking for a nice candle and everything was out of order. I felt like I was looking at shelves in a hoarder's home. Nothing in the right place. Prices were all off and some candles were out the packages. I found a candle and grabbed a bag.

People lose all manners when they walk through those front doors. There were these two Russian men walking around as if they owned the store. They blew through me and expected me to move without saying anything at all. They gave me the dirtiest look like I was trash. I even walked through an aisle and I went to leave the aisle and this mother had her two kids blocking the end and I said, "Excuse me." They ignored me. The mother was showing her kids something on the shelves and was ignoring me completely. I don't even know what to say about that. I was saying it clearly and loud enough. I wanted to get out. I left and felt like I needed a shower.

So, I complained on the Walmart Corp website. The manager of that store called me and apologized. He said, "I'm sorry that you had a bad experience. I was not in yesterday. I don't know the situation. Please explain to me what happened." I said, "There was no situation. It was the store's condition." I told him about the carts and the floors. He said, "Right now I hate maintenance on the floor cleaning. I hope you come here again and see how we've cleaned up the store " I said, "Thank you for calling." I will not return. I won't. I'd rather go to Target or go on my lunch break in Langhorne, where the Walmart is 10x nicer.

My children were crying from embarrassment. Like I was trying to steal kitty litter or something? Hello, its kitty litter. Walmart has lost yet, another customer and I am spreading the word online everywhere I can. The employees at the Hammer lane Walmart in Stockton, CA were overly rude and laughing at me and my family. Maybe it’s because I am Muslim? I would hope that is not the case but since I was thoroughly humiliated, I will contact the ACLU of Sacramento tomorrow.

I called Walmart to ask for the escalation process? I also inform them that I want to take him to the emergency myself and question if Walmart would compensate us afterwards. I was told that the escalation service is not clear from a call to 1800-wmethic. That I would need to call numerous managers before I get an answer to that question. First call the store manager who could not help me, then his manager, then the regional manager, etc... Walmart does not care if you get hurt on the job. They only care about the big money they saving or making. Once again why should they care? They responsible for 1000s dying in Bangladesh, a same price for the wealth they make. Wow Walmart you do this game play very well. I do not know how your executives and management sleep well at night.

My purchase is greater than $150.00, and I do not feel the options that are offered are fair to the customer. Also, the customer service rep tried to tell me that the funds were pending, and I had let her know that they was not because as soon as I completed the order transaction, Chase sent me a debit card transaction notification for the purchase amount. The charge is not pending. The transaction completely processed through my bank. They have been rude and unhelpful in fixing the situation or making the customer whole. I am very dissatisfied with this whole process. I have shopped many times before and never has the money been taken from my account until they have gotten confirmation from the site to store if the actually have the time. This is a new process and they have no helpful solutions or sensitivity to the customer. I have called again to the customer service and this time I filed a complaint and now waiting to see if someone will contact me within 24 hours from the corporate office.

Shortly after I returned home I received an e-mail today, 11/13/13, from Walmart.com cancelling and refunding my payment. I would expect a professional organization to contact me right after the order was processed and give me the items at the price they advertised or at the very least let me know they mismarked the movies and my options for purchasing them for either another price or a refund. This was a gift and now I will purchase them through Amazon instead. I am very disappointed with this outcome and thought it was rude and inconsiderate.

In the end, the order did not get cancelled. It got shipped and I did not receive a $10 gift card. I submitted a complaint to my credit card company. They were able to reimburse me the $10. I am only hopeful that they are not footing the bill and that they will forward that bill to someone at Walmart to be culpable for their terrible customer service and false sales advertising.

I have verified with the credit card companies; they say they see the transaction, they approved it, and that it is at the Walmart end that it was cancelled. I wrote twice to Walmart customer service. They had no practical solution, they do not seem to even try to see why my order is cancelled; so I have called (twice) to speak to a person live. They are nice, but helpless. Essentially, I was first told that the problem was with the credit card companies, which is obviously not the case. Then, they said that Walmart has security features that can block an order if fraud is possible, like if the shipping address is not the same as the credit card billing address. This, I believe, although the expected shipment is only a PIN code by email. Looks like a bug in Walmart software...

I have tried ordering through different web browsers. Although the Walmart representative did not see any mismatch in my information, I did delete the credit card they had on file, and entered it back, plus another one. I did re-enter my address and shipping information on the Walmart site. The only thing I did not renew was my email address, because it was strangely grayed out with a message like "You cannot change your email while an order is being processed". My email was obviously working, as I was getting the order accepted and order cancelled emails. This morning, the email address shown in my Walmart account was no longer grayed-out. I then tried to order again, no luck: my order was cancelled again.

I have ordered from Walmart before without problems. Maybe the issue is with the product I am trying to buy. I do not know how much business Walmart is losing with such flaws: I read in forums that many other people are receiving the same cancellation message. I guess that if the web site was saying what the reason for the cancellation exactly is, it would prevent a lot of frustrations, lost time from customers and Walmart employees, and of course lost sales. Is the Walmart web site coded by the same people doing the Obama Care web site? I will ask a friend to place the order for me, using her account information. May be the problem is with the item I am ordering. I wish Walmart would be able to give me a real answer. They did not want to take my order over the phone. When businesses do not want your money, do they deserve it?

I was mad when she said these because my wife just used her camera and tripod to take these pictures. She even told me that she needed a letter signed by my photographer in letterhead. She told me that this is just Federal Law and she could lose her job if she prints the pictures. This is so unfair because like what I said my wife took these pictures using a tripod. Me and my wife just went to Costco and they were more reasonable and not rude. I still cannot believe Walmart has this rule.

This takes place in store 2639 in Gilford, New Hampshire. Of late, with a new store manager in the store, things began to happen that I could not be part of any longer. When my integrity is put in jeopardy, it's time to leave. Examples of these issues are: being told to schedule associates under maintenance because those hours don't count against the store. So, we're going to lie about how many hours we're scheduling. Having associates being paid to work on maintenance, when in fact, they are doing higher paying jobs every day and not being paid for them.

Holding one associate accountable by means of a coaching for shorting the register $400 because she gave a check back to a customer, while another associate had a $200 overage because she kept a check rather than giving it back the customer, no coaching. I was told, "We made money on that one." What about the customer that is out $200? The targeting of associates is beyond belief. If you're liked, you're in; if not, you better get out. For myself personally, I find it difficult to get "kicked" every day and for them to think I will continue to keep coming back for more. Not once, in the 4 months that this store manager has been in the store, has she had one nice thing to say about execution of expectations. Surely in 4 months, I must have done at least one thing right.

The days are at a minimum 12 hrs 30 min long. When it's a day that you are the only member of management in the store, you are not allowed a break, not even for a meal. Of course you can try to grab something to eat on the run, but there is no time to just step away and not be disturbed even for 15 minutes. So after getting called to the office and getting screamed at and humiliated, I decided this last week that I had had enough, and seen enough done to others. I went up to the store manager and said, "This is just not going to work." I handed her my keys. She said, "WOW"..........and I walked out. Never did I think I would leave a job this way. I never thought much of people that did. But there comes a time when you have to say "enough is enough." If there is anyone that can help the hard working people that are working under deplorable conditions in these stores, please step forward and lend a hand.

She says !@#$ head Shelia is a dumbass, but Shelia is riding Bryan good for me. Saying to the other, “I hope he drops dead out there.” I thought, “How could anyone be this mean?” They left and so did I. I called my friend on my cell saying meet me at car. I told her what had happened in the store there in Dawsonville store. Never will go back again!!! My friend says Walmart does not care about their employees they want do anything no use in calling them!!!

It is very disappointing and discouraging that you all would start doing this. I could see if the items didn't match the coupon or even if it was printed coupons or from the paper, but really when it comes from the product in your store. I will no longer (though I know it will not hurt the store) be shopping there and am sharing this all over the place to have some people avoid the frustration I had today. There are other stores that will gladly take my coupons. It just means having to spend a bit more time running around town.

On date 11/02/13 when I came this afternoon to retrieve my wallet again everyone was rude before giving my wallet to me! I realized the cash I had left was gone! I asked to speak to a manager again and no one came! I left my info and again felt mistreated and like something so important was delayed and nothing came of it!! I would like some apology and those associates to be reprimanded and I view Walmart as a department that does not value their customers or care about their business!

I love Walmart. I cash my checks there always... I was so shocked by this and couldn't believe the lack of concern I was given and their delay in offering to help!! Someone could have stolen my credit cards/identity had I waited for an honest person to turn it in!! Haha wow.

For instance, there was one night where my buddy Adam was working next door in Hardware. I was in the middle of a project in the Hallmark Cards section as I hear a P.A. of him asking for me to come to the Paint counter. I then arrive at the counter with a co-manager standing there telling Adam that he needs to go help with unloading the truck in the backroom (when that isn't even his job) right now or else he is going to 'lose his stuff.' Adam was in the middle of helping a pair of customers who later told me that the manager was incompetent and that HE should be helping them instead of taking me away from what I was doing and helping. I didn't mind, as the 2nd corporate belief of Walmart is "Service to our Customers."

This happens very often. And another sub-topic related to this is the fact that the Open Door is virtually useless at Walmart, or at least has been for me. I have had multiple Open Doors about the 'pulling' of associates when we have our own work to do and the fact that the 2nd Corporate Belief is being raped basically. But the management just starts bypassing the problem and just grabs an ABC fire extinguisher, so-to-speak, and just puts out the fire by telling us that they're trying to improve the situation and will try not pulling as many people as often as they have been. But 1-3 days later, if that, I notice that it just continues unabated and relentless as ever.

I understand that the store may need help in certain areas every now and then (i.e. once a month or so) but when it happens as often as it does (i.e. once a day or two days) it really gets old. Plus, Walmart is thicker than an onion when it comes to the levels of management. You have over 5 levels, from Department Manager all the way to Store Manager, which is ridiculous because one manager tells you to stock your freight in place A while another manager of a higher level may come and gets onto you (or makes an example out of you in front of the whole management team) by telling you that it needs to be stocked in place FKEA!! It gets old really fast, and I'm somewhat surprised that I've been with the company as long as I have.

They evaluate your performance yearly. I received an Exceeds Expectations evaluation 4 years in a row. When my 5th eval came up my manager tells me that I'm not 'shining' as I used to be when they sent me to the Shareholders' Meeting in 2011. Which by the way is ** because I worked just as hard before as I did now and should've received the same evaluation. And the crap of it is that if you want to contest your unfair evaluation then you have to discuss it with your Store Mgr. and whatever they change it to is basically what you are stuck with regardless of whatever YOU think it is deserved.

My pay is somewhat disappointing. I make a little over $10/hr which at first doesn't sound too bad until you look at how much effort and time I've put into the company. 5 years of time? I should be making at LEAST $14-$17/hr, especially since I am pulled to so many other departments. I cover Automotive, Hardware, Sporting Goods, Toys, Lawn and Garden, Stationery, Crafts, Celebrations, Hallmark, Back to School, Backroom Unloading, etc. Now if you take JUST those departments (when there is a few more I could name that I am pulled to sometimes) then it lists 11 departments!!! That means I'm only getting paid like $1/hr. for each area!!? That's VERY inadequate for what I do....

In conclusion (even though there is several other topics I could elaborate on), I'd tell anyone that wants to work at Walmart to use caution. I wouldn't say it is "horrible", but I definitely would say that it is "disappointing" to say the least. They pull you to areas that you don't work in, they tell you something and three managers will tell you something totally different, they do NOT pay as well as they should for a multi-billion dollar corporation, and they sure as hell do not live up to the one individual that cared for the associate and customer equally, and that was Sam Walton!

So then she puts me on the phone and this lady from Wal-Mart.com tells that have to make a new ticket. It will be 24-48 hours to fix. Well it has been over that time and I have not heard back from Wal-Mart.com. So now I am going to start sending email to everyone from the top of Wal-Mart to bottom of the store chain. I have nothing but time. They are going to be sick of me and I hope they will fix it!!!

Why doesn't the stores in the area price the same? I must admit that all of the stores in the area aren't pricing the same. I would think the largest traffic in Fayetteville for Walmart is the one on Skibo and perhaps #2 would be Spring Lake and then #3 Ramsey. The one on Skibo gets a lot of traffic from Fort Bragg, so does Spring Lake but there is a huge difference in the way items are priced and flowers are cared for. I love plants and if you need someone to water them at least 3-5 times a week, hire me. I'm retired and love working in the dirt with plants. For right now, it would be great if the prices in the Cumberland County stores would be priced the same. Thanks for listening.

Yesterday, I went to Wal-Mart and bought $38 worth of groceries. Well, I TRIED to buy $38 of groceries; however, my check was declined. I had over $1400 in my account, so I KNEW this was a mistake. They ran it 3 more times and it was declined every time for reason 02. That was all they could tell me, Reason 02. When I called the 800 number they gave me (same one as the check cashing fiasco last time), I couldn't even get through the automated service to speak to a human. It kept looping me through the same information. I will be calling the local Wal-Mart manager. But I did a search online to see what Reason 02 means and keep seeing lots of posts on various sites about how this is just a "no reason" reason. It's infuriating and because my bank is closed on the weekends, I now have to figure out a way to feed 3 kids for 2 days with no groceries. I'm scared to try to use the check anywhere. So embarrassing!

The refund took a very long time to be processed while the associates figured out if I could get cash back or wait for the funds to be redeposited in my PayPal account. After waiting almost 2 hours, the manager offered me a 15 dollar gift card for my "inconvenience", but I refused to wait another 30 minutes while they "processed" that. The Site to Store service is a disgrace compared to what I've experienced with other stores i.e. Best Buy.

I bought a Walmart e-card to order our monthly Straight Talk phone cards after having the orders paid with my Bank Debit cards and PayPal account processed and cancelled only to have them also processed and cancelled. Cancelling orders paid with a Walmart e-cards is fraud considering they sell them specifically to pay for online orders. Something needs to be done about this issue. I've been left without phone service too many times due to this issue!

Another thing that happened is that I was shopping with my daughter and wife, and we also picked up a bottle of wine. My wife forgot her ID but NEVER TOUCHED the bottle and didn't pay, I paid. They rudely right from the start said, "Yeah I need both IDs now before we go any further." We explained that she didn't have hers and she never touched the wine either. Immediately they said, "well she is a minor and we won't sell this to you..." Keep in mind my wife is 25 years old and to also make a statement like that it is CRAZY.. So I just bought the rest of my items and we went out to the car and left. I dropped her off at the house and came back by myself and went to buy that bottle of wine again. Three managers came running over yelling (in front of everyone embarrassing me) "you can't buy that sir, you are trying to buy for a minor."

I was outraged, and asked for the highest manager in the store. He came up and said "sorry but you were spotted in here with a minor (my wife? 25 years old?? My 1 year old daughter??) and we can't sell you any age restricted items." I asked when can I buy wine then. He refused to answer directly but said "sometime other than now...."

This place is a nightmare for customer service.. I understand the law very clearly about alcohol purchases.. and I know Walmart's policy.. If my wife would have so much as touched the wine or paid for it... I would agree that she would have to have her ID but she never touched it or paid for it... I later called to verify the policy and the corporate policy is that if the other party is not touching, paying or any other way part of that alcohol transaction they are not to be carded... This came directly from a Customer Care manager from corporate.

So I decide to call their customer service number. I've already had low expectations of this company, but this is rock bottom quality service. The agent tried telling me all types of nonsense to remove Walmart of fault, blaming my bank, then Paypal, followed by their computer. It is hard to believe that it is my bank or Paypal's fault when they can't even process their own gift cards. I mention that to the "agent" (should I even call them that?), so she begins to take 30 seconds to reply on the phone, muttering inaudible words about computer processing and account. At that point, she was getting me even more frustrated and wasting more time.

I ask for a solution and she tells me what I want to hear to get me off the phone (potentially lying to the customers?). Except what she told me clearly did not work. For such a large supermarket chain, Walmart is likely at the very bottom of customer/employee satisfaction. If they do not attempt to fix their problems, I will gladly choose to shop elsewhere after I do a chargeback on all the gift cards I bought from them (I have $150 worth of gift cards that I CANNOT use because they keep cancelling my orders. this is surely borderline if not fraud....).

The personnel in AZ and managers are nice and helpful. They actually faxed my transfer 3 times in the last 2 months to the same stores in Katy, Texas. I was shocked how rude 1 h.r. woman and her co-manager were to me. I tried for 2 months to get back in to Walmart as a part time employee and told them I did have asthma and was willing to change my availability that was 7am to 7pm if I can return to work.

After trying 3 local stores and NO CALLS back, has told my personnel they would call me back to set up interview for toy dept., hba. Well today I called Home office. They directed me to call the MARKET MANAGER. WOW she called me, didn't introduce herself, ask if I was ** and then next words were “SO YOU HAVE A PROBLEM WITH MY STORES IN MY AREA." I explained to her that I had been calling all 3 stores for 2 months and none would call me back. I just wanted to transfer from my store to a local store here in Katy. Market manager told me "no guarantee we need to hire you." I did get angry and told her why would all 3 stores have new employees hired when I have been waiting and I call and leave a message with fitting room and been told there in orientation they filled all the positions last week?

I know I wasn't hired because I am disable and store personnel hr mentioned in the beginning if attendance was going to be a problem with my health. I won't disclose her name but I am very hurt that I always tried to do my best and even wheezing got the job done because I finish what I start. I don't leave my task undone! No matter how much I tried, I hung up the call unhappy, crying and no job. Thanks Market manager!

2. I called CS to expedite the process of returning the damaged laptop and having a replacement sent out as I planned to use this for upcoming work. The first person I spoke with was quite helpful and guided me online to the appropriate pages and links I needed to acknowledge my responsibility of returning the damaged laptop. We did this specifically to allow him to expedite the processing of a new order with a promise to overnight it to me. The last thing he left me with was to print out the page I was on, tape it to the outside of the box and take it to USPS. No problem. We hung up. I began printing out the page and reading my screen only to see that the instructions say that this page goes "inside the box" and the mail carrier would contact me to pick this package up. Now I'm confused, I call back and speak to another CS person.

This female CS person is obviously having either a bad day or more likely a bad life and extremely ** insisting that I need to ignore the webpage instructions, print the page out, tape it to the outside of the box and take it to USPS... Not bending, I explained yet again those were NOT the instructions on the page, READ her what the instructions said word for word and made a 2nd point of the original carrier being FedEx and NOT USPS. "Nope, take it USPS as I am instructing, sir." Fine, like a **, I package it up and drive about 4 miles to USPS where I stand in line for 15-20 minutes only to find out that "NOPE, take it to FedEx, sir." Ok, now I drive across town to take this package to FedEx only for them to try to collect postage for the damaged shipment... because I didn't have a proper return label (no fault of mine).

So, FedEx asked to see the label I printed out and put inside the box and by doing so I now have an order number. I can call Walmart CS while standing there in the FedEx building. The first person I speak to needs to know the whole story of course and he confirms that no, I didn't have to do anything more than what I did from home online and someone would be calling me to schedule a pickup. By this time, I am asking for a supervisor: I cannot just let this go. I think I need to speak to a supervisor and file a report. This is costing me time and money, not to mention the stress and aggravation. So, he instructs me to dial "211" after he returns me to the queue. I wait only to find myself trapped in the queue after dialing 211 and I land in another department where I have to tell the person ALL OVER AGAIN my circumstance... She tells me that 211 has been changed to 221 and instead she says "let me transfer you over" - relief... She transfers me, I get some ringing and a recording for a wrong number and an automatic hangup.

PURE FRUSTRATION at this point. So I take my package and drive for home calling back (safely - with a headset) and get yet another person that won't get me a supervisor until they "hear my story". However this time, she put me on hold and walked a supervisor to me and I get to tell my story all over again for like the 5th time now.... and finally some resolve. Here's the end result of that convo: She confirmed that "Yes" I can expect a call from UPS (not FedEx nor USPS) and that they would indeed expedite my new laptop to the address I gave them and for my trouble, I would receive a $60 refund to my Paypal account - hardly worth it, but I have to admit I had that refund within an hour or two. Ok, fine. I spoke my piece and a supervisor can create a report and hopefully re-train the CS monkeys to get it straight for the next person.

That was on mid-day on Thursday.... It's now Tuesday night of the following week and my order status still shows "Pending", meaning what???? Even if it did process tomorrow... I still wouldn't receive it until Friday at best and that would be an 8-day wait (on top of the original purchase and wait) for an EXPEDITED order???? That of course is assuming that they actually do process my order tomorrow... and at this point, I really have my doubts! I give up, Walmart. You are obviously far too ignorant and/or have complete imbeciles running your staff. I cancel my order and will FOREVER take my business elsewhere. Oh, and did I mention that my money is now tied up in the system for God knows how long before being returned to my account - arrrrgggggg. Walmart, You Suck! GRADE "F".

There are also the stories from workers. I hear all the time about the way they are treated as employees in the store. Like when they are taking their breaks required by labor laws, they are being called back to work in the middle of their breaks. The employees are also being harassed in their jobs and are threatened to be let go if they don't comply to their orders. In fact they are getting the slave treatment. I thought Abraham Lincoln ended slavery. But it is now cropping up in Walmart stores now in the way employees are treated.

There is no security in a job at Walmart. There needs to investigations into the way the so-called supervisors are treating their help. Walmart has a high turnover rate of workers and the home office has not noticed this. A lot of good workers are losing their jobs by either getting fired over any little reason or they finally become tired of the way they are being treated and quit to go elsewhere for employment. This should not be happening and would not if the supers had more respect for their workers. If these problems are not addressed soon, Walmart should close their doors and let the little man take over again where people had respect for customers and workers. Sam Walton would be shocked at the way Walmart is being run now. I am going back to shopping the little stores to show my support for old time service and respect. I hope someone notices this and will take action to clean up the stores by firing some of the bad supervisors that don't deserve to be in a position of power over others.

After speaking with the assistant manager, she told me to go back to the store and they would cash the money order and waive the fees. I went back to the store on 9/17/2013. Again they told me they were not able to cash their money order. They said that although I bought the money order with them, at their store, and although I had the receipt, the store has to process cashing the money order like it is cashing a personal check. They gave me a receipt and told me to call Certegy, which I did, in the store. The recording on Certegy told me there were no negative reports associated with my information but they still could not process the money order cashing.

I almost lost my mind at Walmart last night!!! The customer service people had me fill out the money order and now the money order is written all over and I still have no way of cashing the damn thing. I looked up Certegy this morning and they have a VIP form to fill out, but you have to send them a voided check. I do not have a bank account. This is why I use money orders!!! I feel like this is some sort of conspiracy to rob people and I want to know how to stop Walmart, MoneyGram and Certegy from getting away with this. As it stands I will not buy anymore money orders from Walmart, but I still didn't get what I needed.

I am now looking into the proper associations where I can file a complaint about this treatment of pet fish. Greedy corporations that don't care about anything except making money. Don't even have a manager call me back as I feel I will be just getting lip service and NOTHING will ever be done.

The associate said he would be with us in just a moment. Well, after that 45 minutes, I figured that they would not likely have the Huawei phone I was looking for, anyway, and must not really need the business. I wish I could work in a business that only appears to thrive on customer satisfaction, but not really need it anyway (for the inept, that is cynicism).

I decided to just order it online and pick it up at the Crestwood store. I received an email that I could pick it up and when I went there, a man called Que or Cue told me that the order had been cancelled. I asked him why it was cancelled. He apparently had no idea and just walked away. I was offered no answer about either receiving the product or a refund. I demanded to see the manager and was told the store manager had left for the day. I said okay, send over someone who has some authority, they must have someone in charge. A manager named Daniel came over and told me to check if the computer price had been debited from my debit card. I checked, and yes, the amount had been debited from my card. However, I didn't want a refund, I wanted the product. I bought this product because I needed the product at the time I was purchasing it.

This "manager" Daniel offered no information and told me that if I didn't calm down he would call the police. I told him to call the police, I want to know where my laptop is. And yes, he did call the police and no, it is not illegal to be an irate customer. It is, however, a waste of taxpayer money to use city services unnecessarily because a manager is not competent enough to be able to provide customer service and resolve an issue. My issue was not resolved. I went home and later checked my email to find that Walmart sent an email saying that my order had been delayed. So the order was delayed, not cancelled as Que told me earlier. I went back to the store and this time was helped by a more knowledgeable manager named Andrew. I was told that they did find the original laptop that they had in stock and I could purchase it then.

Unfortunately, I would have to pay for it again because the site-to-store order was still in process. I was told that my recourse would be to either try to cancel the order online, which would probably cause confusion, or to simply wait till the laptop came in and then get a refund. I chose the latter course of action and did not receive my refund until about a week later. It was a horrible experience and I don't know how this company can legally be permitted to function at this sort of level of incompetence and disorganization. I will never attempt to shop at Walmart again and I will post this story on every consumer site I can find to warn others and will also tell friends and family of my poor experience there.

Original Review: Sept. 6, 2013

I am a small business owner, and had purchased a laptop for work, as well as the two-year extended warranty. One day, I received a message on start-up telling me that the cooling fan was not working. I called the number on the warranty information. They explained that I would receive packaging in 5-7 days, should box the computer up and send it back to them for repairs. I did as instructed and was extremely pleased with the service.

Then I got the computer back. It came back to me in a beat-up new shell, and would randomly power down. In fact, I got an error message about the battery when I started it up, and when I stuck the laptop in my bag, the battery just fell out. I called in and explained the situation and was informed that batteries were consumable items and not covered. I explained that I had not had any power/charging issues prior to sending it for repairs. I was transferred to a tech, who walked me through re-installing the driver, and after some tests, he said he did not think a new battery would solve the problem. He advised me to send it back in.

I just received it back again. No repairs were made on it and I got a repair slip that said that the battery life was too short, ship with battery letter. Additionally, when I got it, when I tried to start it, I got a message that stated that the computer could not start. I performed a System Restore to get it running again, and now have a miniature desktop. The system will not work without being plugged in. Not an acceptable situation for when I need to go meet clients, especially since before I sent it for repairs it would hold a charge for 3-4 hours without a problem.

At this point, I have been without a functioning computer for over a month, and am going to have to send it in for repairs again. I would advise anyone considering Walmart's extended service warranty to reconsider and save the money, or better yet, buy any electronics at a company that has on site service or a replacement plan.

I experienced pain to my neck and shoulder and requested that Walmart obtain medical assistance for me since they offered no help. After being checked by paramedics, I chose to go back to my daughter's house and see a doctor on my own. However, a few hours later, I went to the hospital emergency room since my shoulder pain increased. Over three months later, Walmart refuses to settle my claim. I have not sought an attorney since I am not a litigious person and my injuries are not permanent. However, Walmart is now causing me emotional distress by not contacting me.

Second, when I was first hired, I was told no unnatural hair colors and no facial or tongue piercings while working and gauged piercing are to be non-see-through. Fast forward a year and the CSM has her tongue pierced, several employees have the gauged ear piercing with the tunnel like earrings, and a cashier has her nose pierced. I decided to try a new hairstyle and no one had any problems with it, and even had the store manager said he liked it. When my husband did a touch up cut on it, he cut it way too short. I was then informed it wasn't allowed. I agreed it looked weird and hid it. I was informed once my hair was the original length again, it'd be fine. Hair went back to the desired length so I didn't hide the hair cut. I checked with an asst. manager before my shift and all was good. Halfway past my shift the asst. manager I mentioned in the first complaint told me to cover it back up. Keep in mind, I'd been there for over 4 hours with no one saying anything and another manager's approval.

Third complaint, all the higher ups talking about the hourly associates behind their backs. I overheard people talking about me a few times, and many times them talking bad about other people. That is not a respectful way to manage a workplace. The last time I heard them talk about me was the day I was fired.

Fourth complaint, Being made to do others' job with NO HELP. The CSM's at our store are supposed to clean the registers at night. None of them did nor did they ask any cashiers to clean them. So I did the tasks and received no thanks. I even got scolded because I went to clean the card readers with the card reader cleaners (that I was told to use by another CSM who saw me cleaning) since they don't receive them very often. I stopped cleaning after that and then got scolded for not cleaning the registers, when it wasn't my job to begin with.

Fifth complaint, I was fired for calling in sick and for leaving a few hours before the end of my shift due to pain caused by surgery complications, along with calling in (which was pre-discussed with managers) due to having to go to class. A secondary part of this complaint is that even though I told the managers I needed to change my availability due to class starting up, filled out the appropriate form with over a month to spare, turned the form in to a manager, my schedule wasn't changed. I was told it was because I didn't remind the manager in charge of my schedule that I'd turned one in.

Final complaint, even though I was fired and received a letter saying so, I am still in the computer system as an employee. Now I can't apply at a Walmart in my new place of residence, which is annoying as I could easily get the job as my performance review was outstanding and was told I could be un-fired at my old Walmart if I talked the the store manager. Of course, joke is on them since no one is cleaning the registers now and they are down yet another cashier.

A BBQ grill normally lasts about 6-7 years but no, not the Walmart grills. Not only the grill is dangerous to use and based on reviews it caught on fire but very poor quality as well. So after Walmart gets many complaints about it, they discontinued the product instead of dealing with the customer complaints. I wanted a refund of my 300 dollars; however, the grill is now 2 years old and Walmart doesn't care. I had to deal with Hurricane Sandy's damages on my house for the past year so the last thing on my mind was my broken BBQ grill. However, now I am fed up as I also bought other items at Walmart that broke after a few months as well. I purchased a GE toaster which broke and I obviously again Walmart is not responsible.

I also purchase 2 Nextbook tablet for my family, both broke and Walmart advised me they only have a 15-day return policy on those???? What a bog scam. I will never buy anything else from them. If they at least would have the courtesy to even call me back and try to work something out then I may be not as angry as I am now and they would probably get 2 stars on their customer satisfaction surveys instead of 0 stars. I will also make sure I post this on all my social network sites and all my 100s of friends pages to make them aware Walmart bad practices. If I received satisfactory customer service this would have never happened.

I am disabled so I went to Walmart with my cane. I can hardly walk so the cart was full, my 12-year-old son and I... The cashier was rude as hell first... And then she would not put my bags in to the cart. My son had to do it. He is not a huge kid... and second when the cart was full, she told me to go get one more shopping cart. So I just stood there and she started yelling saying how lazy I am. Mind you, I have a cane... can't walk. On my way home, I called the manager. I was never contacted back... I do all of my shopping there. I spend from $500 - $1500 a week there if not more so this store is crap. I will never buy their product online or in their store...

So I went to their salon to get my son's hair cut and the hairdresser didn't sweep the floor so - mind you I can't walk right - I tripped and fell. I had 2" x 3" bruise on my left ** and my knee and I went to the customer service to see if they had ice. They told me no, I can go buy a bag of ice and carry that around on my **. What the hell is this crap. So someone still wants me to shop there?????????

I have had to jump through hoops with management to try to explain myself to them. I had to talk to the corporate offices, and make a special trip to talk to management and "write down in my own words" my story behind taking these drugs. Now I don't even know if I have a job anymore. They say they will call me to let me know when I come back to work, and I have heard nothing from them. I have lost a whole week's pay now.

I called Walmart.com customer service line on Monday to see if they can tell me when will it will deliver. Instead I was told that my package was lost in transit and my options were to either receive a refund or have it re-sent to my new address. (Note: I am moving to a new town August 22nd where I need bedding to sleep on. The bedding I selected was priced amazingly, I loved the style of the bedding. The item is not available in stores. I am aware that things get lost and I'm not upset about that, I try to be very understandable.

My problem is that I was not informed that my package was lost ahead of time. If so I could have been resent my order to my new address knowing that I can receive it on time. The total of the bedding is $25.47 even if refunded I could not purchase a bedding set from a Walmart store or any other store similar to that style at that price. With the decision to resend the package to my new address with the expedited shipping they provided, I was told from Walmart's customer service that I may receive my package by Thursday.

It was frustrating to here they customer service representatives say thats all they can do. I shop at Walmart close to 2x a week and I never felt so unappreciated and undervalued as a customer. And although they followed the script and sent their sincerest apologies, I did not feel it was true even when speaking to their supervisor who background was very loud and she seem disinterested in what I had to say. So since those "sincerest apologies" could not provide me bedding to sleep on I will not be shopping at Walmart.com again.

Today I took the liberty of starting to check in the order. The typing was all done and all that was left to do was fill the medication and of course the male technician gets to do that job. I had just started when a customer asked me a question. The male technician quickly took the order away from my area while I was distracted. I asked for it back but he said no, that it was his job and that I should stay at the register and help the customers. Since when did he become the boss? So I approached the pharmacist about his behavior and I was ignored. I left the pharmacy in tears. I feel like such an inferior being when I work with these people and even more so when my valid concerns are disregarded so easily.

Angry customers don't care if you're new. They're upset because you're out of the toilet paper that's on sale. The CSMs seemed really mad that I kept calling for stupid things that I should magically know, and one got really mad when I asked how to page someone. Now that I have the hang of things, it's way better. I can even talk and joke with them, but that's a different thing.

Secondly, the scheduling. It's nice to have it so far in advance, but it's just annoying if you're trying to trade a shift with someone. Only one person, the front end scheduling manager, is available to approve. One person, with about 100 associates trying to get her to approve things. Last week, I really needed someone to cover a shift because I got news my sister was in labor and I could come visit (a four hour drive) if I could get the time off. The scheduling manager decided to take a vacation and left no one with the ability to approve schedule changes. So I ended up just writing a note saying I got this person to cover my shift because of a family emergency. It was never really mentioned after that, thank goodness.

Also, recently a bunch of cashiers quit and others keep calling in sick so we're extremely short staffed. Managers are cashiering and part time associates (like me) are getting 39 hours, the max you can have before they have to pay you overtime. I'm a teenager, and it's summer. I'm trying to hang out with my friends, have fun, all that before I start with the full time school and work again. I don't want almost 40 hours, and I specifically said I only wanted 20-25 hours a week. I just worked 7 days in a row of all 8 hours shifts, so they could use me and not pay overtime. I'm usually pretty good, but I'm beat. My feet hurt, my back hurts, I'm in constant pain and by the end of my shift, I can't even bring myself to smile. It's absolutely ridiculous and at times, I want to quit.

Lastly, the Walmart rewards MasterCard. If you've been to Walmart, a cashier will have asked you, "will this be on a ______?" And you'll be like umm no. Well cashiers are told we have to sell this to the customers. Push it on them. I ask every customer if they are interested, I tell them some benefits (honestly they sound good to me) and that's all I can do. So far, no one wants one but plenty say they'll think about it and go off with a mail in application looking happy. Still, I recently found out that they will actually fire people for not getting people to sign up at the till. I don't know about you, but that sounds illegal.

Apparently, they don't actually fire you for that reason. They say "oh they missed so much stuff being stolen right from under their nose" or "not productive at doing their job" or sometimes they'll just delegate you to a different horrible department. I can't even believe this, but I've seen cashiers go to much worse jobs or have hours cut. It's absolutely ridiculous and I can't even fathom wearing one of those "5 years of proud service" or up, and feel good about it. I just need the money, and as soon as a better job comes along, goodbye Walmart.

VERY frustrated by now, talked again to several different people, tried my best to understand what they were saying, explained situation over and over again. They finally said they would be sending me another SIM card from AT&T. That was July 22 or 23. Called again today, Aug. 1, to ask where my SIM card was. Talked to 3 different people, gave explanation 2 times, sounded like I was being told that T-Mobile card would not work. I kept saying I knew that. Finally, was told I would have to go to store and buy AT&T SIM card. Asked to speak with supervisor. Told him I had already paid for a SIM card and $45 service which amounted to over $65. Asked him again where to get SIM card. He said go to any Walmart store and ask for BYOP card. I asked if he was going to give money back for SIM card that would not work. He said he couldn't but would give me 25 points to my account.

After asking more questions to make sure I got it right, I realized they were not going to give any of my money back so I decided that I had already spent over $95 and 7 weeks trying to get Straight Talk, might as well go ahead and get card. Went to Walmart website to see if it was in my hometown of Hamilton, AL. Guess what, Walmart doesn't have one anywhere. They are out of stock, don't know when they will have one. I know I am not that up on technology, but I do get it, now. They took my money. I clearly stated the phone I had and who I was currently with from the beginning. I could not afford an extra $95, still do not have Straight Talk and they won't give my money back. What am I supposed to do and where do I go?? Meanwhile, I have to keep paying my current AT&T to keep my phone active.

The pet department/fish area, especially, is always dirty. The floor has not been swept/kept up. The fish tanks and deco are sometimes broken and misplaced, dead fish (newly dead and days dead, and sometimes even weeks, dead), dead algae eaters, poop and muck all over the tanks, Ich and diseased covered fish, dying and barely swimming around, dozens of dead ones blocking the flow of the filter. It's terrible. Of the guppies and Neon Tetra (the blue, purple, red, pink, and green ones), there will be 20 to 40, sometimes 50, in a tank, one day, I come back a few days later, to see what is new and improved (HA!), and 75 to 95%, will be dead or dying, with the others, not looking so hot..... Sad.

A small, one gallon fish tank, I had bought for one of my betta's, didn't have an air pump in the package, like usual, so I took it back, to exchange it, and the next day, I went back to the pet area, to look at something, the one I had returned, with NOT ALL THE EQUIPMENT IN IT, IN THE FIRST PLACE, was sitting up on the fish tank shelf, tapped up, to try to resell.....Really?.... Walmart, knowing full and well, the box doesn't have EVERYTHING it SHOULD HAVE in it and you are trying to sell it..... This was last year, I believe in the early fall, and today, 7/30/2013, THAT VERY FISH TANK I RETURNED IS STILL SITTING ON THE SHELF, WAITING FOR SOMEONE TO BUY IT. Pretty Freaking ridiculous.