Wal-Mart Reviews

Walmart East Capital Milwaukee - I called thrice for a person to cut fabric for me and also went over to electronics for someone to assist. Each attempt was answered by, "I will get someone over there for you." One woman waiting with me stopped a person and went to a department to call someone to the fabric department. A person wearing a manager's tag came, but the scanner and ticket machine was not working. The manager worked with the machine. I told him I would be back and for him to cut me one yard; he agreed. When I got back, my fabric had not been cut. When I asked Wayman why he was cutting other women's fabric before me, he replied, "We lose money when you don't come back." I asked him why he didn't tell me that before he left and there was no reply. Poor service.

I take my roommate shopping once a week but have to travel from one Walmart to another to see who has the scooters & usually one not in our area. I think it is sad that as many disabled people as are in Corpus Christi that there should be more than a few that work or kids playing on or people that don't really need them. Sometimes I give up looking & go to another grocery store.

I had my brother-in-law get me a few things from Walmart since he made a trip to town. One item was my husband’s Nicorette gum. I told him the wrong flavor. A few hours later, I took it back to exchange for the correct flavor and unopened box. The lady at customer service stated she needed a receipt. Policy states they will make an even exchange with no receipt. I even offered to have the receipt faxed, but she claimed she didn't have access to a fax. She is a liar! She should know the policies as she is not a new employee.

The girl at the counter handed me the bucket and I went through the cash register. I opened the bucket between me and my daughter in my VW Beetle (tiny car) and picked and ate as I shifted and drove, not paying attention to the chicken but the road. So let's get the story right. I decided to take her and our drinks to the park with our chicken for lunch she was more interested in playing than eating. From the store to Moore Park is a 10- or 15-minute drive depending on traffic. We got to the park, I put the cover on the chicken, tied the bag, grabbed my soda and her drink, and my phone. We went into the park, she went in the fenced area while I sat with the chicken at the picnic table. I did not open the chicken in the bag that was tied up until I got home, which was a half an hour later.

I am a senior adult. I have shopped at Wal-Mart since they started in business in our area. It was the only place to shop when the original owner started this business. One could find all needs and had the most considerate workers I had ever come in contact with. But when Mr. Sam died, so did good manners and nice people. You have the meanest, most unhappy, uncaring people working in Wal-Mart stores that I have ever met. You have become a nightmare store for shopping. Your merchandise has parts missing.

I ordered merchandise on Walmart.com. My credit card was charged. Three weeks later, after numerous phone calls to customer service due to tracking information being wrong, I was told it is on the truck on its way to the store. Finally, after telling them I was reporting them to the attorney general, I was told the item was never in stock, no apologies, just the rudest stupid people I have ever encountered. The bottom line is, I was charged and paying interest on merchandise that was never available.

I have multiple complaints about the lack of attention in the produce department, multiple times bringing home produce you think is okay (avocados, melons) only to cut into them and find out that they are spoiled. I speak to the manager. They promise that there is a turn over in staff, blah, blah, blah. A year later, we're still at the exact same place we started. It is a total disgrace. I find it highly suspect that the demographics of Walmart are relegated to inferior product choice and expected to tolerate such blatant disregard for product selection. Complaints, a la Walmart, never get fixed because nobody, and I mean nobody gives a hoot. It shows in the morale of the personnel. The fish rots from the head down. It is only that I live across the street that I go for a few items occasionally. In general, I avoid this store like the Bubonic plague. Shame on Walmart!

I was at the Wal-Mart on Cicero and North Avenue attempting to make a payment using an agency check. I had to wait in line for about 15 minutes before I was waited on. When the cashier went to ask for help, the person coming out of the office very loudly said I was told that I did not have to ring. She did attempt to ring me up. When she had a problem with the check, she went and got the assistant manager Al, who was very rude and refused to take the check, stating that the 1 looked like a Roman numeral. I have paid my bill using an agency check for over 5 years and I never had any problems until today. I don't know and I'm really surprised at the unprofessional attitude and tone of voice that was directed at me by Al! He refused to give me his last name stating that he doesn't give out his last name pointing to his badge stating that he was the only Al that worked there. If Al is the type of employee that represents your company, then I don't want to be a customer and I will relate this to all my friends and co-workers. North Avenue, I was a good Wal-Mart customer.

The way they treat their employees - There are assistant managers at Store #1034 that should not be managers. I know a couple of employees that were talking to visiting family and friends. I know one employee that got in trouble with an assistant manager for saying goodbye to her parents. They came into the Stettler store to buy some pillows and to say, "hi and bye" and to see what time she was off work. She told them, when they left, an assistant manager told her that she should just say hi and bye and get back to work.

When I approached the counter to be checked out, the cashier did not even greet me - she was too busy looking at the Walmart sales ad. Once I was finished paying, I left the store and went home. After I was home for maybe an hour, I was going over my receipt and I noticed I had been overcharged. I purchased 1 box of Prilosec 14 day supply for $9.94. I noticed on my receipt that the cashier charged me for 4 boxes of Prilosec! I was so upset that now I had to drive all the way back to Walmart which is about 20 miles from my house. I did get my money from the overcharge but is anyone going to give me gas money for my inconvenience? No not hardly.

I have been to my local sporting goods at Wal-Mart ST# 1934 three times to buy a 22caliber rifle. Nobody ever has the keys to the gun rack. I ask about the guns but most of the time their reply is "I don't know." I think they need people who are trained to do the job.

My son got a toy on the clearance section and at the moment the price was different than the one on red. Customer service representative insinuated that I changed the price of the article and she will not honor the price. She was very loud and all the customers around could hear her telling me that definitely someone changed the price. I asked for a manager and suggested to her to look at the video. I felt very offended by both customer service rep, ** and manager, **, at the Miami store 2091 located at 8651 NW 13 st. Doral, Florida 33126. People like this should not have a charge in customer service.

I wanted to return an item and they had one cashier helping and the line had at least 12-15 needing help. No one ever thought to call for help for this poor girl. Walmart is notorious for being short-handed at cashiers. 150 registers and 10 people working, it's even worse after dark, horrible! Us as consumers are left to suffer and be at their mercy to buy our products. There has to be a way to change this.

I bought my grandson's school clothes at Wal-Mart in WV. Three pairs of pants didn't fit so my son went to the Wal-Mart in Brandon, FL 33511, store# 2387, to exchange them. Customer service would only let my son return two of the three pairs. They were George brand. They said they didn't carry the one pair as they didn't sell that brand. Now, how can they say that when they all came from Wal-Mart? My son then went to the back in the boy's dept. and there was a whole display rack of George pants. My son then returned to customer service and explained this and they still refused to exchange the one pair. This is ridiculous. So, I will not go to another Wal-Mart for anything. That's a shame because the Wal-Mart in Brandon, FL is closer to my son than Kmart. But if this is how people are going to be treated, I will shop elsewhere for my grandchildren, being as I spend on average of $800-$1200 just for Christmas for them, not to mention all other times of the year. I guess Wal-Mart doesn't need my business. By the way, all of the pants still had the tags on!

Beware of Sault Ste. Marie, MI Walmart and managers ** and **. Today, 8-26-12 at 6:49 pm, my wife went to the local Walmart for 28 items. She picked up one package (12-count) of Scott toilet paper for $3.98 with a $1.00 off (use now) coupon affixed to each package. When she got home, she told me Walmart was having a good sale on toilet paper, so I decided to drive into town to stock up. Upon arrival was a large floor stand of Scott toilet paper with a clearly marked sign which read $3.98. So, I removed the coupons and filled my cart with the paper.

I paid for the Walmart Extended Warranty just in case my phone broke. My phone ended up breaking months down the line, and I called Walmart to check it out. I thought I had insurance through AT&T but not really, just Walmart. And unless I have my original receipt, I basically paid them to scam me. My phone (Samsung Galaxy S2) is about as useful as a brick. It won’t charge, and I have no way of communication other than my cell phone.

I purchased the Equate stool softener & laxative (similar to Peri-Colace). The tablets have a strong ammonia smell and the tablets taste bad trying to swallow them. Also, the product isn't working as described.

I have used Equate Contact Lens Solution for Gas Permeable Contact Lenses for years. The formula was thin, clear and always worked well. With the new formula, my contacts will not clear. I have to clean them 3 or 4 times before they will settle on my eyes. This new formula is just as bad as the new Boston solution which is goopy and hard to work with. Please change back to the old formula or I'm dropping your product too and I think I'll return the bottle I just bought.

I ordered a kids playhouse online to have shipped to the store on Walden Ave. in Cheektowaga, NY. I ordered it online on 8/5/12 and on 8/9/12, received an email that said it was shipped on 8/8/12. I waited and on 8/23/12, I still didn’t receive an email that said it was at the store. I called the store and the lady that answered was so rude. She said, and I quote "You know as much as I do where it is" and said for me to call the 1-800 number. I called and they had no idea why it wasn’t delivered yet and said for me to try back the next day.

Several times I have experienced several associates being ridiculed to the point of pure disgust in front of customers. Just because their job title makes them a superior to the employees does not give these bullies the right to belittle and abuse their positions. I have never in my life experienced such behavior in the workplace in my life as I have at the Walmart store #969 Hwy 49 in Gulfport Mississippi. If something is not done, my next step is the Department of Labor. This has gone on way too long. I have friends and family members who are employees at other Walmart stores and at this store also. I have names and circumstances that would make heads roll at the Department of Labor.

My complaint this day is about the exit/entrances blocked on 8/11/2012 at Walmart in Modesto, CA. I stood for almost an hour waiting to get to the register. During this time, I was paying very close attention to the registers being backed up into all travel lanes at the front of the store to the point that you could not maneuver at a slow walk. There were only 8 out 19 isles even open. I brought this to the attention of the store. They just looked at me like I was crazy, but if there was an emergency and a panic, people could not make it out of the store without trampling others.

I have worked for Walmart 5 years and 9 months. The problem started this year, 2012. I am a part time worker. My availability has been 6 o'clock pm to 12 o'clock am, Mondays through Thursdays, off on Fridays, work Saturdays and off on Sundays, average of 25 to 28 hours a week through my whole career at Walmart. Well, now my availability is not good enough, but I work another job, therefore I can't start earlier than 5:30 pm. And so now my hours are cut. I am getting nine hours to 23 hours a week. I was told that I needed to change my availability to get more hours.

I was recently promoted as a staff manager of an insurance company. I am young for a supervisor, let alone a manager, at 25 years old of age. I say this not to boast, but to advise that I have reached this position due to my diligence to act with integrity, take the extra step, stay the extra hours, be there when it counts, am flexible and dependable. I've been here five years and I've yet to be late once. Why do I give you this info? Because my sister, Lydia, is 20 years old and just as disciplined as myself. She would have been a great addition to the company. She went for an interview at 1, arriving at 12:30. She was not seen until 1:20. Then they harassed her stating she inputted a wrong SSN on her electronic application and that was fraud. It was a mistake. The Wal-Mart monitor keys are almost impossible to type with on the monitor that's provided to apply for, which she explained. The interviewer stated she needed Lydia's actual SS card and DL.

On Sunday, August 19th, I walked into the Linden Wal-Mart to return a book I had purchased on the weekend before, the 12th of August, for a gift. Unexpectedly, the young lady the book was originally purchased for already had it so I tried returning it. I had the receipt and book when I went to customer service, but the female informed me that books can only be returned within 24 hours at Wal-Mart. I had no idea of this policy being that the receipt stated nothing as well as there was no sign over by the book dept. A manager came over and stated it could not be returned due to Wal-Mart's policy which was stated nowhere. I asked if a credit or exchange can be done and was told no. I left very dissatisfied with the customer service as to there was no sign anywhere, nowhere did it state this.

Falsely accuses son of shoplifting to the police, no apology - Beware of the self-checkout and the incompetent Asset Protection specialists who monitor them. Yesterday, they falsely accused my son of shoplifting when one of the 6 items he scanned at the self-checkout did not get picked up by the reader. Twice during the purchase, the machine had an issue and had to be reset by an associate. Instead of solving the problem then and there and checking his receipt, the staff decided to let him leave the store and call the police. No apology, no call back to the police, just lies and incompetence. Never mind stealing; if you want to shop, you go somewhere else.

My husband and I have been looking for Mrs. Grissom's pimento cheese, not spread. I used to find it at Kroger in Hartselle, AL Walmart but not in a long time. We went to Fayetteville, TN to visit family. When we arrived in TN, I called the Walmart store in Fayetteville and asked if they had Mrs. Grissom's pimento cheese. The rep said that she would check. When she came back to the phone, she said, "We sure do. It's in the dairy department." When we got there, we learned that there was no pimento cheese, just chicken salad. I was going to buy groceries while I was there but I changed my mind after being told one thing and it not being there. A clerk came back there to look and that's all she found too. People who answer the phone at Walmart need to get the right person to give the correct answer. It was 20 minutes out of my way. I am still looking. I guess I will contact Mrs. Grissom's as I had no luck with Walmart.

I have been waiting for the movie “Waiting” to be sold in a store near me forever, not to mention that $5 is a steal. I called my local Walmart tonight and asked for electronics. 7 minutes later, some punk gets on the phone in electronics. I asked if they have the movie “Waiting” on Blu-Ray. Immediately, he said they don’t have it. I then asked him if his store has a $5 display for Blu-Ray movies. He immediately says, “Nah, we don’t have nothing like that.” I go to the store tonight anyway and they have a big $5 display of all the Blu-Ray movies and “Waiting.” The movie I wanted was in three different places around the store and there were 5 copies of it. I grabbed it and went to the checkout in electronics. There was a 5-minute wait because nobody is at the register. I really wanted to ask for a manager and tell him about the ignorant person I talked to on the phone and the wait for somebody to come to the cash register. I didn't. Walmart is such a low class establishment - there is no point in complaining.

I am very upset about the Equate tampons I bought from Wal-Mart. They suck! I am pretty much changing them about every hour, and even then I am still doing laundry because they do not hold. I tried to save money by not using my regular brand, but I can tell that was a horrible choice.

As usual, I went to the deli to order my cold cuts and cheeses. To my dismay, the "Prima Della" line had been reduced to almost nothing! Please return all products to my store. The replacements are terrible!

I know $11 is not a lot of money but I purchased a shower curtain for that amount and upon washing it, the print came off. Also a mattress pad I purchased was made out of paper on sides and I ran my hand through it. I am now buying less and less at Wal-Mart, or should I call it China-Mart? Products you carry used to be better. I guess cheap means we have to purchase more often. No wonder your profits are higher.

I tried to purchase 6 yards of fabric to finish a baby blanket, paged for somebody to help 3 times but no one responded. After 30 minutes, I got tired of waiting and left the store with nothing.

I went to Walmart last night on Plainfield Pike in Cranston, RI to pick up my online order that's already paid for and they couldn't find any record for it. The CSM then looked at me and told me that it isn't his fault (with an attitude, I may add). Wow, what has customer service come to! What happened to taking responsibility and simply apologizing? Customer service is going down the drain. The bottom line is I didn't get my product yesterday or an apology. When I called back today, I spoke to **, which was very nice. He found the order with no difficulty and told me that I could see him when I come by to pick it up.

We took kids from our church to Walmart at the Madison, NC store on 8-3-12 approx. 8 p.m. to get them school supplies, bought $254 in supplies and one box of CO2 cartridges for my husband. The lady at the checkout went crazy over the box of CO2, said the kids had touched it & she could not sell us this box. We would have to go back & get an untouched box and she didn't offer to send anybody to help. She was rude, unkind and mean. She said it was as bad as if they had touched alcohol. Wow, she said this was a Walmart policy. We drew a crowd. The manager was called, 3 people came and made us feel like we were some kind of criminals in front of all our church kids. No one wants to respond to our phone calls to the store to find out more about this policy that is not posted anywhere in the store. Oh, what a day to remember!

For months now every time I go to your store, the lines are ridiculous. Sometimes it takes over an hour just to check out. It doesn't matter what time of the day or night. I went to the store the other night, sometime after midnight, and stood in line for one hour and ten minutes. I checked out. After cheeking out, I needed money on my money card. They made me go to another line and stand another 45 minutes to do it because they were going to wax the floor. When I got out of the store, they still had not started waxing.

I went to the store, searched through the carts and found one that went straight. I started to shop but when I went to turn to the aisle, the cart yanked at my back with refusal to turn. With my lower back in pain, I went to customer service and asked to speak with a manager. None could be found. I asked at the desk what I needed to do, she told me to call the number on the receipt. My daughter got me to the car and I called. Again, I was told no manager was available, unable to be found. I called corporate. 20 minutes on hold. I hurt now and I am angry on top of it all.

My husband and I were looking for a tablet and saw that Walmart carried the Kindle. We asked the gentleman who was working in the Electronics Department to assist us in looking at the features of the Kindle. He took the glass case off and walked away. My husband was in the middle of asking him a question when he just walked off. My husband had to go hunt him down just to ask him how to turn the device on. Well, after about 10 minutes, the rep came to the conclusion that the Kindle wasn't hooked up properly.

At the Hattiesburg, MS Walmart on Hwy 49 store, at least 35 people were waiting to check out. There were 5 lanes open. People all around me are complaining and two people just walked off and left their carts. This is at least the third time in as many months that I have seen this (and I only come once or twice a month). The lines are so long that people cannot get between the lines at the clothing section. Not good, it makes an infrequent shopper want to be more infrequent.

First, out of the fifty stores, the Walmart in Manassas Mall is the only store to stock UPC #60538800293, item #815156. Why do the other stores not stock this item? I have been to the store five times and the shelf is empty. Why? There are 24 on regular order and 96 ordered last week. Where are the cans of cat food? It appears that the small cans keep coming in and the store has plenty on the shelf, but why should I pay $.47 for a small can when you are supposed to stock the large can for $.70? Come on, let's keep the shelves stocked. I know for a fact that the manager ordered 96 cans last week because I was standing next to him.

The Wal-Mart in Crosby Texas is by far the worst store I've ever visited. I reside in Crosby, Texas, and have done business with the Wal-Mart here for over 3 years. During these times, I have been dissatisfied 90% of the time. These issues stem from the following:

We went to the Marietta Walmart to get our groceries. We first used the restroom up front. It was absolutely filthy. Papers were all over the floor and counters, and it was painfully obvious that it had not been cleaned for quite some time. It made us physically ill. We left without getting our groceries and will never go back.

I took a Target ad that advertise $19.99 for the DVD + Blu-ray + disc for the movie Lorax, a Disney movie that I wanted to buy for my children. Walmart had it for $24.96. Well since the Walmart here in Pearsall which is a population of about 9,000.00 give or take and Walmart is the only shopping store we have aside from other Dollar Stores in town, I was told by the service cashier that I could not get the price match since this Walmart in Pearsall did not have that policy. I explained to the cashier that that was Walmart's motto. She said she would get the manager.

I have used the Equate contact lens solution for years with no problem. Recently, Equate has changed the bottle and apparently the formula. It is so thick you can't tell if your contact is in because it's blurry for about a minute. So either touch your eye to see if your contact is in or wait for your vision to clear. In the meantime, don't let the water out of the sink just yet! It starts to burn at the end of the day. Either change the formula back or I'll switch back to Boston.

When I tried to send money which I have done for the past 3 years, your employee said the number I had listed was incorrect. Another lady came over and was taking over and I should have had her try it again. When I drove all the way back home to verify, the number I had given her was correct. I attempted to call the store manager, **, twice! The first time, the lady said he was not there and I told her I had just been at the store and he was outside on his cell phone. I was put on hold for 20 minutes. I called back, asked to speak with anyone in charge, and was told personnel were not taking calls. I do not want anyone fired, etc. It is just very frustrating with gas prices so high to have to drive back to the store because of an employee error. I have shopped at the store located at 3270 Telegraph Road and never complained before. I always made it a practice if I did not know something to ask another individual to ensure that I was doing something correctly. Maybe Mr. ** needs to train his employees better and be notified of the practice of not putting customers through to him. Even his voicemail would have been greatly appreciated.

I, Vincent **, tried to return a vacuum cleaner and was told that I had an outstanding balance from an unwritten amount by check. I never carry checks as I only use a debit card. I was told to wait by my bank, Wells Fargo, to see if any outstanding or false checks tried to pass through my checking account but none has done so in three months. Who do I need or where do I start the process with your company because I do believe in Walmart? Thanks a lot.

My name is Ramsey ** from an organization called Save The Bettas. I'm sickened by my local Walmart's inability to take adequate care of the fish in the pet department. After countless complaints to management, and bringing dead fish to their attention on many occasions, I finally decided to write and complain. Walmart in Palmhurst, TX does not adequately care for their fish. As a matter of fact, they do not feed their fish, change their water or even remove dead fish from the shelf.

Every time we go to Wal-Mart to the deli, I wait forever to be waited on because there is no one there or they are just talking. It’s every time and at the hot deli part. We have gone there like 4 times in a week always around 11:00 to 1:00 and they never have any chicken ready to buy. I'm talking about the 8-piece chicken in the container. Then again yesterday, we finally got 2 but they were overcooked, really small pieces and have no breast. You used to have the best there was in chicken, I think you need to get some workers in there that want to work and do their jobs because they are really bad. If it doesn’t change, we will be going somewhere else. We are really tired of it. We spend a lot of money. Thank you.

I went to the new Walmart on Trinity Parkway Stockton, CA to buy ammunition. I waited about 45 minutes until someone finally came at about 10:15 pm to tell me the keys are lost and it doesn't matter because they can't sell ammunition after ten anyway. All this was after I asked about four other employees to help me. So, I asked to speak with a manager which, when I finally talked to one, told me to give her a few minutes and walked away. When I finally got a chance to speak to her, it's now 10:30 pm. She told me the employee for sporting goods didn't show up for work and the manager for the department takes home the keys (she thinks, but not sure). If she's the manager, then why doesn't she know where her employees are - and a set of keys, especially the keys to the ammunition cabinet? I liked the new store. It is not so crowded like the other one in Stockton but the customer service was very poor.

They will not let me exchange for the right device I need. I should have gone to Best Buy where they have more experience than the employees at Walmart. Being the loyal costumer I am for that store, I will not shop at Walmart ever again - gas, food nor clothes for my kids. If I were them, I will have a corporate person check this every once in a while. These Walmarts are being run by people who don't care about the employees. Location: Houston, TX 45 South and Almeda.

The store has no air conditioner. Why? Your store in Dallas, TX at Cockrell Hill in Pinnacle Square is one to be the most money-making store in Dallas and the customers suffer? What's the matter with you people? Only interested in making money at the customers' expense? Your employees say that the air has been turned off again, why should we suffer? I thought the customer is always right? The health department should investigate this and probably close the store. You make millions and billions yet you can't provide the customers a healthy environment? Come on Walmart, this is Texas and it's 107 degrees everyday. Shame, shame on you.

Many of my family work for Walmart and I swear I will never work for them. I would rather starve to death. My mother retired at 60 because she simply could not stand the hateful management who were always dissing her and belittling her and blaming her for things she never did. My mother had a heart condition and she was always a happy and cheerful person until she went to work for Walmart. They knew she had diabetes and a heart condition and yet did everything they could to get her to quit. They yelled at her, pushed her around and forced her to do the work of other employees while the other employees were able to sit and chat on their cellphones and get away with it while laughing at my mother because the management made her do their work.

I purchased a pair of shoes that was marked $18. At least that is what the price said where they had them located. I then went to pay for the shoes which they rung up $32.99. I then told the cashier to get a price check because all the shoes were in the $18 section. She got someone to do a price check and the lady came back so quick and said they are $36. I then asked for a manager and someone came. We both walked down the aisle where the shoes were and she saw they were located at the $18 rack. She went and got a price gun and checked and the shoes rung up $32.99. I bought the shoes because I like them but I am so tired of going in Walmart and they never have the correct price on their merchandise. Don't they pay people to make sure the prices are correct? I am just going to stop shopping at these Walmarts in Albany or Leesburg GA.

I was harassed by Wal-Mart employees. I was disturbed by the cashier when she jumped at me and her co-worker who shouted at me. When I turned to see why she shouted at me, she turned as if she was talking to another customer. And today, August 5, 2012 at 9:05 am, I was grabbed aggressively by a cashier, who gave me the impression that she didn't want to aid me in my situation - which was at the time paying for my product. The store's phone number is 504 366 1404, and the manager is **. And it's on 3265 Manhattan Blvd., Harvey, LA 70058.

I purchased a roast from the meat department at your Oakwood, Georgia branch on August 2, 2012. It was clearly tagged 50% off the $50.40 retail price. When I got home, I found that I was charged full price. I went back today, August 4, 2012 and was met with rudeness from your customer service manager, who made me feel as though I was a crook. She embarrassed me in front of several other customers. After the meat manager confirmed that it was your tag, she said okay, but walked away in a huff and did not see the transaction to the end. She never even said sorry.

I purchased a tank top and did not wash it first (my bad). I then find out that when I put it on, I was bitten up by bed bugs.

At around 7:00 pm on Friday, August 3, 2012, I arrived at Wal-Mart in Vestavia Hills to pick up a few items. I was on my way home and in a hurry. The first thing I noticed was at least 20 buggies in the parking area by the handicapped parking slots. I took one inside, selected about $40 worth of groceries, and went to check out. Only two or three cashiers were on duty and their lines were long. All of the self-checkouts were open and had lines. These customers were buying full carts of groceries at the self-check out. Then, I heard a manager page all employees to go on a buggy run in the parking lot. I suppose buggies were more important than paying customers were. Within a minute, all five self-checkout lanes malfunctioned. The manager at the stand near the self-check out was conversing with a customer and was not facing the checkout stands. She seemed unaware of the difficulties customers were having. Then, she disappeared. All five self-checkouts were stopped.

I ordered a 10" gazing globe to enjoy this summer. When I ordered it, this was in-stock and was to take 10 days for delivery. After two weeks had gone by, I emailed to find out where it was. An email in return told me the shipment was damaged and that they would now send me another one. I promptly answered the email with “I want to cancel the order.” Two days later, I received another email saying that it might be too late; another one may have been shipped. Next day I received an email saying they just sent a replacement. This is three days after I canceled the order. I’m very frustrated with Walmart and will do my business elsewhere (if I ever see it).

Handicap parking: This morning, we went to Wal-Mart to shop for groceries. I am handicapped. There were no electric carts to be found. There were big, fat women riding them with children in their laps. This happens all the time, and the ones who need them have to wait until they get off them and walk to their cars. If they can walk to and from the store, they don't need to ride. There should be some way to stop this abuse. The handicapped people need to be recognized. It should be that if you are handicapped, you should be made to show something you need the wheelchair. I would like very much for someone to look into this. Thank you!

I noticed someone had bought two things with my Walmart.com account that I did not authorize on Saturday, 7/28. I called customer service, and was told I caught it in time while it was still processing, and they would cancel the order so that I would not be charged. I thought everything was taken care of. On Monday, 7/30, I realized the orders went through. It was two orders for $49.99 XBox codes. So, I called customer service back. A lady named Rita told me there was nothing they could do because it went through. I talked to a supervisor named Ashley. She was so rude. She told me it was my fault that my account got hacked, and to "deal with my bank". Later I found out many people's accounts got hacked this weekend, and the same things were purchased, so there's no way it could have been my fault.

Even though I enjoy shopping at Wal-Mart here in New Jersey, I have come across many pricing discrepancies. The product will have one price tag on the shelf, but when you get to check-out, the product costs more. This happens with vitamins, clothing, and personal grooming. I'm tired of this!

I immediately called FedEx and filed a claim and was told someone from FedEx Claims will call in a week. I received no phone call from FedEx. I called FedEx back to check on the status of my damage claim and was told my claim had been denied and I needed to contact Wal-Mart Customer Service. I told the rep at FedEx that it was not Wal-Mart's fault that the package had been damaged. It was FedEx that damaged my package! I called Wal-Mart Customer Service and spoke to Kristen (very professional, had a great conversation, solved everything in a matter of a few minutes). This was my very first time calling Wal-Mart. I had to make two phone calls to FedEx and my issue still wasn't resolved. Thank you, thank you, thank you Wal-Mart! And most of all Kristen! Excellent!

I have had in the past family members who have worked at this store. I know for a fact that this store has not had a "mule" cart machine to pull carts since right before Christmas. Not only did they have only one at that time, they should have at least 2. For a company who used to pride themselves on employee satisfaction, this store demonstrates extreme low morale. I have seen these poor workers outside in 100 plus degree temps, and in the winter work in the teens, all without proper equipment. The saddest part of this is that the store manager started at this very spot. He has an employee that has been there for almost 2 years that has many inside skills that continues to be promised to be brought inside. This person is 52 years of age and has never been late or absent during his employment. He will not do anything that might make someone angry with him, so he never complains and pushes himself to a danger point in health. There are many other things that should be considered as poor or lack of good management.

I bought a Verizon phone. 14 days ago, it stopped working and they would not exchange it. They said it got wet. I know it did not get wet. They called an assistant store manager over. He was very rude and had an attitude when he came over. His exact words were, "Do you expect me to eat the $280 for the phone, which is what the phone cost?" I never had a problem returning anything at Walmart, even if I don't have the receipt. This happened at the Westminster MD store 280 Woodward Rd. The manager's name was **. I do a lot of shopping at Walmart, but have made up my mind. I will not shop at Walmart again because of the way I was treated.

I bought a refurbished Dell desktop from Walmart.com. About a month after I got it home, the desktop went black and I started to get multiple pop-ups that the Windows 7 they had loaded on my PC was not genuine. Now Wal-Mart is giving me the runaround and telling me to call Dell or Microsoft. Microsoft wants another $105 to get a legit activation key. Why do I have to pay this? Wal-Mart is the one who used the pirated copy of Windows 7. Isn't this illegal?

Rip-off by Walmart.com - I placed an order for a $30 gift card. They took money out of my Visa and got an email from them saying, "Unfortunately, due to an error processing payment information, we have had to cancel the following order." Now, they will not give me my money back.

It is for your benefit that I write this. I do not want anything for free. I (as well as many that I have heard from) cannot shop at the Gardendale, Alabama store because (1) it is so hot that you cannot stay in the store for long, (2) the shelves are bare and so many items I shop for are empty. I have found it easier to go to Dollar General and K-Mart here in Gardendale. If they do not have the grocery item(s), I go to Foodland. It breaks my heart to see our Wal-Mart go down and hear so much negative feedback about our Wal-Mart. I just want you to know about the matter, and even if we have to pay a few dollars more and shop elsewhere, we must. Thank you for your concern.

I was in the Asian section of the store and realized that there was a new item (it seems), 2 cases of it no less. The item was Ital olv sld 076066112353 and the price was 92 cents. Therefore, I picked up a bottle to try to see if it is something I would enjoy. When I got to the counter, the price was $7.67. I explained to the cashier that it was the incorrect price and that it was 98 cents. She said no, it cannot be and called over a young man (I will get his name tomorrow) with a pricing gun and said "No, that is not the price. The price is $7.67" as he rolled his eyes to the cashier. I explained to him that I would take him to the item myself and show him. He said okay. As we are walking, he stopped to speak to another co-worker. Her response was, "No, it can't be. She is wrong." The young man agreed, so therefore I asked, "Are you coming so I can show you where it is?"

This was my third attempt to frequent your store. We have had just wonderful experiences at Wal-Mart (Ohio, Indiana and Kentucky) in the past. This store is in total disarray. State of disorder; confusion, messy unkempt and plain out dirty. I asked the staff where someone was at for this department. The response was, "Nobody works this area. We are short staffed and nobody has been in this area." I told her that this has been the third attempt over the past three months to purchase items and it is in total disarray. I asked if this store had a manager. Her response was, "Yeah, right." Please address this store and the outdoor area ASAP. This does not represent health, safety and cleanliness. I am sure that Wal-Mart would not want this reflection and dissatisfaction from customers.

First of all, I have never filed a complaint with anybody or any company ever. It was a busy Friday night. I was at the customer service desk. The lady ahead of me went to the register and the cashier needed a key turn for whatever reason. The cashier called for 1 six (yes, that's six) times. I waited over 30 minutes until 1 arrived. Remember that I was next in line. The cashier said, "I can't do anything without the key turn." As the line grew longer, of course more people left. And all the while right in front of me on the wall, it said "Customer satisfaction is our goal." What a joke. The first time that she called for one, there were two cashiers working, customer service and (with only two people left in line) one left hurriedly saying something about if she didn't take her lunch by a certain time, then the clock would not let her take a break? So she left with only two customers in line (me being one). While I waited, I found out some names of the people working at Wal-Mart store #1197. This happened on Friday 7/20/12 at 5:30pm.

I went to buy my groceries at Walmart today, 7/29/12, at around 3:00pm. This woman I won't forget, her name was Sue. She was an elderly woman who used a walker if you need a description. But her age isn't the problem. She obviously has no clue what the hell she is doing. My mother used a Lone Star card to buy our food and the woman kept swiping it as a credit card. She had to call another employee over for help who quickly understood the situation and corrected it.

Well, twice I’ve purchased a fish and it killed almost all in the tank. I went July 29 and looked at the tanks’ 22 decaying fish, and 80% had ich. Please, please fix this ongoing problem.

I want you guys to give a credit to the great customer service of Wal-Mart at 1575 Space Center drive in Colorado Springs, CO. His name is Jeremy **. It was a busy evening and I was buying wrong WIC item and a lot more. He tried to call some customer assistant but no one came. We were waiting for about a minute, though he talked to other customer that he has to get the right item for me. Believe it or not, this cashier ran as quickly as he can. Suddenly, it was not one item but two, so he apologized to the other customers again and ran again to get the right item.

I am a former Wal-Mart customer as of 7/27/2012. I would like to take this opportunity to explain why. I price match every week and have been doing so ever since Wal-Mart started. I had been shopping at Darrell Grimes (store manager) store in Avon, Indiana. I have shopped here since 2009. I had never had a problem until about 10 months ago. When the store did away with having to bring in other store ads, in order to match, I was thrilled. I am a disabled person and the least I have to carry the better. I walk with crutches. Last year, a young cashier doubted my price match and refused to sell me the merchandise at the sale price. I asked for a manager, the CSM by the name of Stephanie came over, said, "Let me look it up in the ad. I didn't find it." and she said, "Sorry, we can't give it to you for that price." I said, "But the meat (chicken) is 99 cents a lb. at Kroger." She couldn't find the ad; therefore, I did not receive the meat. I spent about $150 to $200 a week at this store.

I bought an item, but when I got home, my girlfriend said it was the wrong thing. When I went to return it, they were very rude, saying that they weren't going to return it because I lost the receipt. I asked not to get my money back but a gift card to purchase the correct item. I live in **. I spend a lot of money at this store - the main reason there is no other store to compete with Walmart. I feel that since the item wasn't even opened, they shouldn't have a problem returning it for me.

I sent money back home to the Philippines on July 20 via MoneyGram. The cashier made a mistake. She cancelled my first transaction and told me to swipe again my card for the second time. So, when I left Walmart in Main St., Whitehall, I checked my account online. I found that she charged me twice for the amount of $357.00. So the total was $714.00 and I ended up with no money left in my account. The manager said that they will put the money back to my account on July 23, but still nothing has happened. I need that money really bad, so up to now I can't wait any longer. I’m gonna bring this problem to the media to help me fix it because you guys gave me a hard time for my own money.

While being checked out, I bought $226.00 in groceries, etc., the cashier carried on a conversation with her mother almost the entire time while checking me out. Then after giving me my total, added several items from the customer behind me. She did give me credit for the items, but the mistake would never have been made had she been paying attention to her job! That is not the first time that has happened as far as the conversation with someone else goes, at times, with another employee. When the mother told her she was leaving, I said "She needed to" under my breath and the cashier heard me. By that time, I was ready to leave all I had put in my cart and walk out. The mother had been sitting on a bench close by, but had walked over to talk before she started to leave. The cashier was very rude and smart-mouthed. After I said what I did, I replied whatever and said where is the manager. I found the manager before I exited the store and was told it would be taken care of. Employees should care enough about their jobs, not to take chances on losing it. Obviously, she was not worried about getting fired or she never would have acted like that!

A couple of years ago, my husband blew his knee out. We went to Walmart shopping in Hayward WI. I went and got a motorized cart for him as he was unable to bear weight. Upon leaving the store, he was attempting to take the cart all the way to the van with the groceries in it. He was stopped by one of the greeters and told he could not take the cart beyond the sidewalk in front of the store. We tried explaining that he could not bear weight. It didn't matter. He was asked to get out of the cart and walk to the parking lot. We were so **. So after that, until he was again able to bear weight, he would have to sit in the van until he could walk again. We even asked the greeter if he could go with us to bring the cart back, once my husband got to the van. We were told no! It's really sad.

Today, July 25th, I was at the Walmart on the corner of Beach and Hodges in Jacksonville, Florida. I had spent over two hours shopping for a party and when I arrived at the checkout, there were all of two cashiers on, the rest were the checkout line and were 10 to 12 people deep. I asked the cashier to call a manager. He told me he was too busy checking customers out to stop and call a manager for more cashiers. I rolled my cart up to customer service and spoke to someone who claimed to be a manager, who never looked up from his task and just told me more cashiers would be on in just a few minutes, and to be patient.

I was in Ft. Myers Walmart (Ben Pratt/Colonial) this time. This happens at every Walmart I've been to. On 07/24/12 at 6.:30 pm, there are 4 checkouts, "20 items or less", open with 12-15 people in each line and only one, yes, only one checkout open if you have over 20 items. This is amazing to me. I know Walmart has money to hire people. I know they have 30 plus check stands in their stores but they are never open. I know I'm not the only one who this has happened to. I remember a few years ago at Christmas, "all check outs open." I think it's pretty sad that the Florida unemployment rate is sky high and Walmart in Ft. Myers has no employees. Amazing!

I watched the video on the cruelty of pigs at the farms where Wal-Mart buys its pork. I will buy most of my groceries at United Supermarkets or Homeland. I probably will shop and buy some items at Wal-Mart, but I promise it will not be meat products until Wal-Mart takes a stand against factory farms that use gestation crates and beat sick and injured pigs to death by banging their heads against the cement. Also, I couldn't believe the open wounds that most of the pigs had and how horrible they treated the baby pigs. There were dead baby pigs laying everywhere. How dare you expect me to feed my family on food that is unsafe. They weren't healthy. The poor sows were in these horribly small crates all their life, and they would bang their heads over and over again in frustration.

For years, I have bought Men's Comfort Soft underwear that carried either brand name Hanes or Fruit of the Loom. The material was fitting and soft and has exceptional good quality that no other competition store could offer. But now, even so the label is still the same, the wool material used is much thinner and does not stay fit as the previous material did. I have bought some of the new material used, but I still wear the old underwear, as after several years of wearing, they still stay much better fit than the new underwear does.

I’ve been meaning to return my PS3 that is not working. I have been waiting for almost 2 months to get the postage and information needed to send it off in the mail. Twice they said it was sent off but once something is in the mail it gets here. I get all my other mails. I’ve got lots of things to do besides call 10 numbers and be on hold for an hour each time I don’t get it in the mail. Now, they said they will email it to me since they can’t get the mail sent out correctly. Now, I’ll most likely end up waiting 3 days because they said it should take 2 just to call them back with me not receiving it.

In Supercenter #23 on Sunday, July 22, 2012, only 2 lines were open for checkout other than the self checkout (which I will not use) for 10 items or less. My basket was full. Time was around 12:30 pm. There were several in both lines, and no other lines were opened. They have very poor service! They have very poor management!

On Friday, July 20, 2012 at about 8:00pm, I was shopping in Walmart Super Center in Benton, Kentucky. The people working in the store were very nice and helpful, but there were too few people to help customers. I waited 25 minutes for a clerk to mix my paint in the hardware. There was only one person to monitor/work in that half of the store. When I got to the register to check out, I had another 25 minute wait (only two registers in service). It would have been longer if the clerk in the return section had not taken some of the people waiting through that register. When I asked one of the clerks how many people were in the store, the clerk said 7 or 8. I walked through the store and had trouble finding any Walmart employees. The ones I did find were all working with other customers and came to help me as soon as they could. I shop at Walmart in Benton all the time and find the employees always helpful. I believe this was poor scheduling for Friday night, 8 people at 8:00pm. Walmart is the big attraction on Friday night in Benton.

I ordered a dehumidifier on the internet and for the first time, bought a 3yr. extended warranty. The dehumidifier was delivered. It does not work. I have made 6 calls and 3 emails to find out what I am supposed to do to return it and why I have no paperwork about my warranty. The shipping slip does not show that I bought the warranty but my printed Order and Order Shipped shows that I paid for more than the machine although it never says warranty. I am told the "warranty papers" will be sent later and then I will get a refund for that. Meanwhile, I have to return the machine to the store (I am 72 and in poor health) and get the money I paid for just the machine and not the warranty. I have to deal with that company (who knows who that is?!) if and when I get some paperwork.

First of all, I've been receiving too many questionnaires stating that someone sent me a Walmart gift card then later on, stated something about a Walmart MasterCard, that is why I find no trust in your company. I've never owned a credit card and do not plan to get one now.

This is the fifth time that I have gone to the Walmart in Manchester, CT and was paying for my purchase with a check and requested cash back. It seems as if the cashiers have the attention span of an ant because from the time, the cashiers repeat that I want cash back, they all seem to have a problem executing the transaction. I do not understand why it is so difficult to add $20 to the total of the purchase and put that in the computer. It is just pure incompetence and it only happens when I go to the Manchester, CT Walmart. It is an inconvenience for me and makes me wonder about where they are finding their staff.

I frequently shop at the Walmart on Carolina Beach Road because it is convenient and near where I live. The customer service is average, at best, but the store contains many of the items I need on a weekly basis. Recently (7/13/12), I purchased a Revlon Color Silk hair dye in 04 Ultra Light (blonde). Several days later, while at home, I opened the box and began using the product on my hair. After applying the cream to the front part of my hair, I noticed it began to change to a pinkish color, not at all the blonde color that the box advertised. I immediately stopped and rinsed out the product hoping there was not much permanent damage.

Once again, I had trouble with Walmart today. I had a rain check and when I went looking for this item, I couldn't find what the rain check had written on it, but finally found it. While looking at the item, I couldn't find the right price amount (on the rain check, it said the item was regular priced at $2.28-$2.38, which is not true). The item that the rain check is for, is $2.74 regular price. So the staff person who wrote the rain check was wrong, so I got fallen for the mistake and had to get the items that were on sale and close to the $2.28, which I don't feel is right when Walmart is supposed to be all about the customers and great customer service. Not sure if it is because we are a small town that they can be very rude to the customers and not even try to come to some agreement with the customer, especially when it was their staff member who made the mistake and it's a billion dollar company.

Game froze up in my PS3. I returned to get my money back and was told Wal-Mart would not give me my money back. I'm not talking about a really large sum, but $50.00 is a fairly large sum to me. No manager was able to refund my money. I contacted the number given me by the local store, and it turns out to be a call center designed to cycle the complaint back to the local store manager. She called me and resolved the situation of no signage in the electronics area of her store, yet made no effort to resolve my personal situation. All of this over $50.00. I know Wal-Mart is not hurting that bad financially. I am very displeased.

I purchased a gas weed trimmer 3/12 and I was offered 1 year replacement plan for $6.00. I agreed that I wanted it. The clerk provided me with the information related to the replacement plan and informed me to place the receipt in the provided folder with the replacement card if needed. On 7/14/12, I notified them on the phone through the toll free number and I explained the situation. In reviewing the receipt, I did not see where I was charged for the 1 year replacement plan although I agreed to purchase it and I was even provided with the small replacement brochure and card by the clerk. They suggested that I return to the local store and share the information with them to see what could be done. At the local store, I shared the information with a customer service rep. She contacted a CSM, who then contacted the manager for the shift (PM). After they were provided with the information, I was informed that the clerk must have not charged me for the plan, and there was nothing they could do about it.

I went to Walmart in Newburgh, NY to order my daughter's graduation ring. My problem was that I did not know that there was not one person in that store that knew anything about this department on weekends. After waiting 15 minutes at that counter and asking several people that walked by to page someone to help me at that counter, I had to walk to the customer service counter to ask again for another 15-min. wait before someone finally came over complaining that she was supposed to be on lunch and would be in trouble.

I didn't know how to use the computer to print my pictures. I didn't understand and I needed some help so I went to get it. Her attitude was rude and she looked angry. I asked her, “If you don't like to help customers, why do you work here?“ And she told me, “I have another question. If you don't understand, why do you come here?” I felt terrible, because I just needed help. She looked at me and smiled because I didn't know how to do it myself. I never want to go to that Walmart again. I know her name is **.

I have had several different encounters at different Walmart locations with poor customer service. This last one is just the straw that broke the camel's back. It's such a little thing, yet it is huge because I hate being lied to. I work at later hours and enjoy the chocolate donuts at Walmart. They pull the donuts at 5:00PM. I was told I could always ask them in the bakery to see if they have some donuts on the rack. That is exactly what I did. I asked the woman if she could please see if they had any boxes of the donuts and she answered all the donuts they had were in the display case. I answered that there were none left and she replied, "Then we are out." I asked, "Don't you pull them at 5:00PM?" She said she had not pulled them yet. What really angered me is the cart with all the donuts was right behind her! Don't lie straight to my face.

I had been using the Equate Ultra Weight Loss Shakes a couple of years ago and I was extremely satisfied with the results and the taste. I have recommended your product to family and friends. I purchased a six-pack of the French vanilla ultra shake today. I had to dispose of one can because it tasted a little grainy. The other can I opened was just fine. Overall, I am satisfied with your products and will continue recommending them to my friends and family.

I am not sure what is going to happen. I was given 2 papers and was told I would be contacted within 3-5 days. I never took anything. I was grabbed when I was outside walking to the car with my kids, and my 2 bags were gone through outside. Then, I agreed to go inside, and the item I set down by the register. I would be happy to help them look for it. I did not find it, but I did not take it. I was told I was seen in the bathroom after the checkout and they were watching me. I have a potty-trained 3-year-old, who needed to go; and I have an 11-year-old who was in the men's restroom.

32 minutes to check out - There were only 5 checker lines open with 9-14 people in each line. The man in charge of the checkers walked around with his clipboard and would not talk to any of us because everybody was upset, yet he would not open another line. 24 checkout lines and 19 were closed. How can you call this service? I hate this Walmart store, it is habitually the worst Walmart I have ever been in and has been this way for 4 years. The checkers that were there were working as hard as they could, but your management staff sucks.

I bought two bicycles for sons. It started to have problems soon. They had to drag the bicycles every time they went out riding them. I didn't keep the receipt, but I used my credit card. My friend said they can check the purchase history. I brought one bicycle first day I tried to switch with another one. I didn't find one I wanted to switch, but I needed to get the second bicycle to get the one. Dehishima, the employee, let me leave the bicycle there. When I came back the next day, employees were totally different and I had to explain everything again. Surprisingly, I found my bicycle I left the previous day was displayed for selling. When I was tired with arguing with them and when I said I would take my bicycle, they said no very rudely. Their attitudes were very unprofessional and I felt they just tried to ignore each other. I want my bicycle back.

Walmart puts these sites saying congratulations you won $500 or a $1,000 gift card form so we can mail you the card. I filled out the form then it sends you to all these different sponsors. The point I’m trying to make is why do Walmart have these false sites on winning? Just send the card; winning is winning. It’s not fair for Walmart to play such dirty tricks like that they make millions and for them to put a stunt like that it’s just totally despicable. I wish they stop this nonsense.

She put a 2 liter and 2 Ortega taco sauce (16 oz) in a plastic bag. When I was taking it into my house, the bag broke because it was too heavy and she didn't double bag it. One of the taco sauces broke and with the economy, I count every cent. I'm making tacos tonight and I can't afford to go get another one that I really needed to. When I called customer service, she said that she will tell that someone didn't offer for me to come down there and they would give me another one. The bags are too flimsy and it should have been doubled bagged. I'm going to start getting my groceries again at Shop 'n Save. I would never have this problem and if I did, they would have told me to come back and they would have given me another one. I can't believe how you guys do business anymore.

I called about the status of an order I had shipped to store (Myrtle School Road in Gastonia, NC 28052). After being transferred from the operator to whoever handles the ship-to-store area, the phone rang and when it was picked up. I got a "Yeah!?" I said hello and another "Yeah!?" I was like, "Is this Wal-Mart?" Very rude! Are you kidding me? Worst customer service ever. Needless to say, the rest of the call went in a similar way. Wal-Mart has always had horrible customer service but this takes the cake. Fire those who turn customers away with rude service (Ha! What service?) and hire courteous people who want to work! Wal-Mart lost a customer today.

I have shopped Wal-Mart in Grand Prairie off and on for years. On several occasions, I have purchased a gallon milk from this store; 85% of the time that I have purchased milk, it goes bad before the best by date. I feel certain I have returned the milk with no problem before this week (although I don't have proof). On Tuesday, July 10th, I tried to return some spoiled milk and some spoiled orange juice. Both of these were Wal-Mart brand products. Both of them went bad before the best by date, but I had already used half of the milk and 3/4 of the orange juice. The orange juice was supposed to be good until the 21st and yet it was spoiled! I had purchased two gallons of the orange juice (at the same time) and still had one gallon unopened. So, I opened the second one, which is supposed to be good until the 21st, and now the second gallon is bad already!

Price check - He answered the phone, "Who's this?" in slang and was really rude. This is not the first time this guy has been rude to me or someone I know. He works the third shift on Dirksen.

I went to store 1033 to have a battery exchanged that had gone bad and was still under warranty. After a wait of 30 minutes, they got the battery replaced and the keys were returned to the service desk. I waited and waited and finally one of the service writers came in and I asked him to let me have my paperwork so I could leave. I was trying to get to a retirement party for 4 drivers and the safety man at DC 6017. I am also a retired driver of 14 years from DC 6017. He said he didn't know how to do it. I asked where everyone was and was told that two were on lunch break. The assistant manager came and she could not check me out. Finally, a CSM checked me out. Then a lady showed up and said she was one of the managers of the department. I asked her how she could let 4 people leave at the same time with no one to check out customers. She told me that it wasn't to happen and I told her to explain it to Bentonville Corp. because I was going to let them know what happened.

It’s very difficult to get anyone to help at the hardware department in the back of the Westchester store #5854. Finally, Alberto came and asked what I needed. I showed him the one hardware item I had and asked if he could ring my item up. Reluctantly, he did. Then the price came up more than the item that was on the shelf. I brought this to his attention. I volunteered to walk the 20 feet to the area and he stated, "This was not my area and I could not do anything because all the others are in the produce section." I am not sure what that meant. I didn't necessarily care, but I paid more than the item that was on the shelf. So I then took out my iPhone and snapped a picture of the item on the shelf with the lower price and walked to the customer service area, stood again in line and was refunded the difference when I explained the situation.

I went to Wal-Mart store at 3620 W Sunshine St, Springfield, MO on 7-13-2012 at 11am to make a purchase in sporting goods. No one was there to help. I contacted four different Wal-Mart employees before someone finally helped me. They have non-caring attitude. It took over 10 minutes to get someone to help me. The service at Wal-Mart gets worse each day.

I recently moved to Woodburn, Oregon and I had concerns about the location since there is a Super Walmart down the street. Well, I was right. Coming home in the afternoon or worse, at night, you have to dodge the abandoned carts in the street. And when you get home, some loser has left the cart on the sidewalk or in my yard. Last night, I counted 7 on our short block. Yes, people should take them but Walmart has a responsibility to keep them on site or have them picked up more frequently. I think someone does but not soon or frequently enough.

On 7/10/12, I went to Walmart to do my monthly shopping. The check-out lines were very long, so I went through the self-check aisle. After I had rung up my items, I scanned my Food stamp card. The self-check register froze in the middle of the purchase. I was asked to take my items to another register, which I did. At the new register, I presented the food stamp card to the cashier. She scanned it, and it was denied. It seemed I did not have enough food stamps to pay for my purchase. Now, here's the thing. I called to verify that my food stamps had been deposited before I left home. On 1/10/12 there were $91.00 deposited. The CSM told me there was nothing she could do for 24 hours, as it takes that long for the food stamps to be re-deposited onto the card. I waited and returned this morning, 7/12/12, as the food stamps had never returned.

The Wal-Mart in Sufern is a disgrace. It is never clean, and the aisles always have boxes piled high. I cannot see products behind them nor is it possible for more than one cart to pass. The shelves are a disaster and most of the time half-empty and unorganized. There are about 14 check-out registers, and you are lucky if 4 are open. I think the employees try to help; but they do not, because they are so short-handed and do not have time. I have been to other Wal-Marts and have never had this experience. I would rather pay more for the items I need than shop at this Wal-Mart. Why not knock it down and start over with a Super Wal-Mart, which seems to be much better, organized and cleaner.

I just got back from Delafield, WI Walmart, went through quick cashier line and the clerk was too lazy to put all my purchases out on the turn table. I had to get a few items from the counter on the right side of the register. Then, she didn't even take notice that I had left without one of my purchases, which I had to come back for. There are plenty of people out there needing jobs and if somebody doesn't want to do their job, they should be replaced. I went through the quick line at about 12:15 and the clerk was an elderly woman.

I bought 4 Walmart debit cards and two of them were for gifts. They couldn't use them because of their age. I went to the store and asked to return the two new ones and they said, "no refund on debit cards." Nowhere in the store does it say that and the receipt doesn't say that. I had to call the credit card company and wait two weeks for my money. People at the store are not well trained.

They insisted on viewing my laptop hard drive for a keyboard (missing keys) repair. When I refused to send my hard drive in, they told me they don't have blanks around the repair center and refused to fix my keyboard. Their actions are extremely suspicious. Most reputable companies insist that you remove your laptop hard drive prior to sending it in for repair. After viewing the other complaints over here, it's very unlikely that they will give me any kind of refund on my warranty. I will never buy another computer from Walmart. Their repair company should be investigated.

I bought this canister of Big Chill R-14a (air conditioner refill) at your Farmington Wal-Mart store three weeks ago and your customer service said it wasn't one of your brands. But I know I bought it there. I don't have a receipt. Here is the number, **. Please let me know what I'm supposed to do. Email me back, a very dissatisfied customer. The manager made me feel as though I didn’t buy it there.

I have never been so ticked! There is a man (60-year old mentally challenged) that lives in the South Point area that goes to Walmart daily. He was asked to not come back to the store and was accused of stealing. Where am I wrong? You can't accuse someone of something and have no proof. I think Nicole, the LP, is totally wrong! She did not handle this in a professional manner. I thought Walmart was different. I will spread the word of how Earl was treated and I hope business is lost due to this. We live in a small community and everyone knows Earl so I'm sure it will hurt your wallet. Let's talk about Terry, the sex offender, that they allow on the store and sexually slanders the female cashiers. But that's okay! Good family oriented business!

When checking out 20 items, the lane cashier scanned item then put the item on top of bag collection stand instead of bagging it, then proceeded to collect other items I purchased, then rescanned item again. I wasn't sure until I read my receipt, then went over to the other employees who I had thought was management. Even though they agreed that I was charged twice for this item, they seemed to be unapologetic, nor did I get a, "we're sorry." I really think this is a scam your employees are committing. I spend thousands of dollars every year at Walmart but watching how your business operates, I will have to do my business elsewhere.

The first charger I bought for $14.99 was needed for my cell phone. I plugged it in when I got home. It worked fine then refused to hold a charge. It wouldn't stay charged at all. I went out the following week. I bought another charger at Walmart on University Drive in Vista. I spent another $14.99 for the exact same charger and now the tip of it just broke for no reason. I'm paying higher for crap that is not working and it's the only one that fits my phone. Please help me.

I had a friend who they knew was slow and had a learning problem. They waited until she was at the end of her shift then fired her because she was slow. Knowing she was dyslexic, they would put more work on her than the others and tease her because she was slower than the other employees. Knowing that she doesn't understand things quick, they took advantage of her. All they do was scare her instead of moving her to where she works better. They fire people with disability and heard they fired another employee a day before because he was an elder man and he was slow.

About 3-4 weeks ago, I had a major complaint with the Wal-Mart store in Uniontown, PA about not being able to get a "wheelchair" at the store for my disabled mother. Today, 7/9/2012, it’s the same ** again! This lady called me after my last complaint and she said she’s so sorry for mother’s inconvenience with her shopping at their store and they will be ordering new chairs. Well, guess what? I went to take mom shopping again and there where no wheelchairs in the store again. As much money as Wal-Mart pulls in off of people monthly and yearly, they surely can afford to buy more than one ** wheelchair per store! My mother spends no less than hundreds of dollars each time she's at Wal-Mart several times a month. Please don't call me with your Wal-Mart lies anymore about how Wal-Mart helps the disabled shop at your stores. Buy some ** wheelchairs.

I purchased two Ipods, three laptops, a tablet and a large screen TV only to find out that the money I paid out for their warranty is totally worthless. They made me go through Apple to have the iPod fixed and Apple was wonderful. Also, the same with two laptops. Toshiba also had nothing good to say about Wal-Mart. After those two terrible experiences and Wal-Mart refusing to do anything about their warranty, I asked for my money back with another laptop and my tablet, but that is all they would do. They will not give me any more money back on the other warranties I purchased from them because it was over 30 days.

I was at the Valley Walmart on July 5th. I was checking out. I had 3 little boys with me all under the age of 9. I had all of my grocery on the check out counter and I had a case of beer on bottom of the buggy. Well, I tell my kids to stand by the buggy,1, so they are not in the way and 2, so no one pick my kids up and hit the door before I can reach them. So this lady had already bagged and rang up all of my stuff except for the beer. She goes to ring it up and then throws her hands in the air and says she can't ring the beer up because of the kid's foot that had touched the box.

There was an air conditioner on sale at my local Walmart in Linden, NJ for $98.96. Of course, when I went to buy, they were sold out and no one had an idea when they will receive more. I had to place my order online as there was a heatwave coming and I am pregnant. I ordered an air conditioner at Walmart.com. I placed the order early July 2nd, knowing it would take a couple of extra days for delivery for the holiday. I received an email that day from Walmart.com that the air conditioner was shipped - not will be shipped or in the shipping process, but shipped. I, of course, tracked the package with FedEx and they only had that a pickup was initiated, but the item was not picked up. It was just the first day so it wasn't an issue.

On July 4th, I ordered online a Straight Talk 1,000 minute card. I then received an email that there was an error with the purchase, but didn't say what it was. I then checked my bank account and Walmart had taken $32.75 for the purchase and placed it on hold in my account. I later that day tried to purchase it again. They put another hold on my account for the same amount, which took me negative on my account. I contacted my bank and was told that the hold was there until the 10th, but I could call Walmart and request a "cancellation letter" be faxed to them, which I did (while using up my cell minutes!). I use Skype, so I don't have a home phone as I am disabled and on a limited budget.

I've seen so much about your steak commercial on TV that I bought a couple! I cooked them on charcoal and they came out just the way I wanted, nice and pink in the middle! The problem, they were like shoe leather! My wife threw hers away! For what I paid, I forced mine down! I just wanted you to be aware!

I was shopping at the Walmart at 6235 Westport Ave., Shreveport, LA 71129. My checker's name was **. To begin with, I am 58 years old and shop at Walmart more than frequently. I'm in the habit of speaking with my checker as I check out because I never fail to have a more than full cart. The checker barely looked at me, much less spoke to me. I gave her a coupon from the P&G Saver for Head & Shoulders shampoo. The coupon says, “Buy one, get one free.” She quickly told me they (Walmart) don't honor buy one, get one free coupons. I told her I believed she was wrong since I and my friends use them often. She scanned it and, of course, it worked.

Overcrowding after 9pm until 2am - I feel that this Wal-Mart is being neglected and the manager, ** does not care. Every time I go there after 8 or 9pm, there are only 2 lines opened and they are so long, I just walk right back out. This store at 7600 McCart Ave. in Fort Worth is too small for this community. Employees walking around and won't help out open some more lines and get the people out as quick as possible. I call this poor management.

I went in to pay my phone bill. The woman was rude. She started doing it and the host server went down. I can understand that but it had already approved my card. She said it didn't count. I said I needed a supervisor to take out the transaction. She argued but called one who cleared the credit card machine. I left. I went back 2 days later and before she tried, she said the host isn’t working but she would try. It came back no host so I said okay. I had not put my card in yet. I went back today and got in line to try again. She said to the other lady who I believe was named Sheryl I have issues with this one. I couldn’t believe she said that loud enough so I could hear it. When my turn came, she said, "You're next, and I said, "I guess I would wait for someone who didn’t have issues with me." The other lady was very considerate and when it said no host after it approved my card and I explained that it was on my bank statement even though it was put back in short order. She called a supervisor and had it removed.

Incorrect billing statement - Walmart and Sam's credit department has some of the worst customer service associate I have ever come in contact with. OMG, where do they come from? And how in the hell did they even get the ** job in the first place? I'm so ** pissed off. I am continually bounced around. How many Walmart/Sam's employee does it take to handle billing error?

Last week, I purchased some items at online stores including BestBuy.ca, Amazon.com and Gucci.ca, all approved. But yesterday, I received a cancelled order email from Walmart.ca. No reason given. The bill and shipping are the same and my card still have lots before the limit. The only reason I could think is maybe I only purchased cheap diapers because it is on sale with free shipping! It is my first experience buying at Walmart.ca online and I spent lots of time filling in the info to create an account. We use credit card at the retailer and does not require to fill in lots of info. "Even card cannot go through", was the reason given. Walmart, please do not waste your customers' time if you cannot provide a reason why you cancelled the order!

I just wanted you to know that Walmart (1807 West Craig Road, North Las Vegas, NV, phone number, 702- 633-6521) sells fake gold jewelry. Of course, they deny it and claim that the necklace is not from their store. It is hard to prove now, but I know for a fact that they sold me a fake necklace. In a nutshell, here is my complaint:

I was totally turned down today for this that you show on TV on price match or buy one get one free! I also was standing there and in other lines, I've seen a total of 9 other families turned down also. Most people said screw it and left entire carts they've loaded with food. I guess this is the way you do business! I guess from now on, we will go back to Winn Dixie and or Publix to buy your food and may start shopping at other places for clothes. The average person shops there to save money and now will have to spend more shopping at Wal-Mart. So what happened overnight? You get a new district manger or store manager trying to throw his or her weight around. What a ** poor way of doing business. I doubt I will ever shop at that Wal-Mart again and maybe never again at any Wal-Mart after finding that there is not much of a discount!

I'm not sure this is the correct place for this complaint but I don't know where else to go. The Princeton, KY Walmart Supercenter has the absolute poorest selection and inventory I have ever seen at a Walmart! It just moved and changed to a supercenter a few years ago and the old "smaller store" had at least twice the selection and inventory of the new store. It is June in KY, the very beginning of summer, and they have already stopped keeping most summer items. This is just the complaint for today's visit, but for every visit, there is a complaint about selection and inventory. It is not just me. Every single person I have talked to has the same complaint - even the employees!

I bought the wireless adapter at the Walmart store. When I opened it, the box was empty. There was nothing in the box. I went back to Walmart store and explained what happen so that they can return my money. They told me that Walmart was not responsible and that NETGEAR was the responsible one. I called NETGEAR and they told me to take the product back to Walmart store because they are the one responsible for the product. I only want my money back.

I just want to complain about Wal-Mart’s putting water in their ground meat. They can deny it if they want to, but they sell their meat in 20-ounce packages now instead of by the pound. And I know when I get this meat home and start to cook it, I have a huge amount of water cooking out. This is the expensive 93% and 96% ground beef and ground turkey. And by the time I get it cooked, I weigh it on my scale and I will have between 10 and 11 ounces of cooked beef. Now, this is almost fat-free meat, so there shouldn't be much cooking out of it. And as if that isn't enough, they charge huge prices for this stuff. Well, I have bought my last meat at this store. I will buy at one of the grocery stores from now on because they don't put all of the water in there. Wal-Mart just keeps on ripping people off and no one seems to be able to do anything about it. I am so angry and dissatisfied with them.

I used to go to your old store at least 10 to 15 times a week and never left pissed off. But this new place on US Highway 19 is nothing more than a large convenience store; everything is backwards as related to other superstores - the layout really sucks, and the absence of both a deli and bakery causes me to still shop in Inverness (a round trip of more than 30 miles). I live only 1 mile away. This place has too few checkers and slow check machines. And when a checker makes an error, it takes a long time before someone to come and clear it while my ice cream milk and other perishables melt or get warm. I now shop your store only when it is an emergency; otherwise, I try to avoid going there, choosing rather to go up into town, where I can shop faster with less headache. Whoever came up with your new store design should be fired. The place is a mess.

I was at Wal-Mart in Berlin, MD. I had not been there in a long time and noticed that they are selling fabric. I love to sew, and it is so hard to find fabrics in our local Wal-Mart. This just made my day. I began to shop around for some things that I could use, and as I was shopping, a couple of the employees started complaining about whatever it was that they had to do with the stock. It seemed like they were checking off the bolts of fabric on the shelves. One in particular was just screaming out real loud about her "situation." I felt so bad and out of place.

I am a 46-year old professional woman. I was at the Wal-mart Neighborhood Market tonight (corner of Indian School and Litchfield in Goodyear, AZ) with my 20-year old son purchasing about $100 in groceries. The cashier, **, asked my son for his ID. I told her that I am the customer and she insisted that children of customers must also be 21 years old to purchase a 12-pack of Heineken beer with groceries. There was a customer in the next aisle about 30 years old with about a 4-year old child. I asked her if she would deny him purchase of beer and she said that she would use her "common sense" and know that he would not give his small daughter alcohol (implying that I would). I asked her what the difference was and she didn't have a good explanation.

I shop at the Wal-Mart on Thomasville Road near Kerry Forest in Tallahassee, Florida. I have purchased spoiled/bad food several times from this Wal-Mart location. I found that the Wal-Mart brand milk does not stay fresh but sours before the expiration date. I have purchased Wal-Mart brand stick butter that was spoiled. I have purchased Hillshire Farms lunch meat in the Rubbermaid type container which was spoiled. I have purchased ground round that had a good date on it but the meat was spoiled. I find that when I return the items, the staff in customer service always refunds your money without any hassle. What is disturbing is their lack of concern when you tell them about spoiled food. Their attitude gives the impression that they have spoiled food returned regularly and it is no big deal. I believe there is a significant problem with the handling of food by the Wal-Mart employees. I would not feel safe purchasing food from a Wal-Mart store for my family.

I think the attendance in Circleville Wal-Mart sucks. It really needs to be worked on. You really need to look at other parts of the store than to judge people's attendance. If it wasn't for the cashier, you wouldn't have a store. We do a lot more than our share. We get called to other departments that we know nothing about and that's not fair. Then because we call off too many times, we get in trouble. We all have lives outside of work too and things really happen that you need to call off.

Tainted Great Value sugar 5lbs - Sugar in my coffee made me sick. It took a week to figure out it was the sugar. Also, it gave me and everyone else in the house diarrhea. I looked inside the sugar bag and there were black flakes in it. They weren't bugs. I still have the rest of this poison sugar.

I took my 11 year daughter to Walmart on 6/13/12. She had her own spending money. We were in line and I let her go ahead of me. I was on the phone not paying attention when my daughter was paying for her items. When it was my turn to pay, my daughter had informed me that the cashier had told her that she was not old enough to buy the Pop-Its. And when my daughter told her she would have her mom pay for them, the cashier ripped them out of her hand and took them to the service desk. All the cashier had to do was inform me what was going on instead of being rude to my daughter. I’m not at all happy with your service. Very rude and disrespectful!

I went into the Walmart on Tuesday because I noticed my Ghost Recon Future Solider was cracked. I got a customer service manager, who kept accusing me of breaking my game without inspecting it and refused the extended warranty. These were her words exactly, "We lose money on our warranties." Then today, I called the main manager. All he did was laugh and think they can handle all the complaints. I know we contacted the Better Business Bureau twice on these warranties and I am thinking about seeking the attorney general on them even though the main manager laughed at that also.

I was in Walmart Westbury, NY two weeks ago, around 8PM. I was looking for edible paper or sugar paper to decorate cakes, but the area was blocked with merchandise pallets and I was unable to reach the merchandise. I asked an employee, who was pulling out a pallet from the backroom, "How can I get the merchandise?" The employee said, "I don't know." What kind of customer service is that? I took boxes out to make space. I was putting my life in risk, something heavy can fall on top of me. I think there shall be a law that no pallets full of merchandise to pack out can be outside while the store is open, if they are not going to help.

I went to Wal-Mart to return a comforter that my wife and I received for our 20th anniversary. It was too small. It was a king comforter and I have a California King, which Wal-Mart does not sell. So, since I did not have the receipt, I was asking for it to be put on a gift card. In that way I could buy something for my wife and I to remember 20 years of marriage; however, I was told that Wal-Mart would have to see if a comforter had been sold recently. If not, they would not be able to return it. Needless to say, it was not returned. I have been to 5 different Wal-Mart stores, only to be told reasons - from it was over $50.00 or that I could exchange it for another one that they don’t sell at all or that I can take it back to the original store.

I went to the local Wal-Mart on Nifong in Columbia, MO. Once again, the bathrooms were filthy. There was so much trash in the bin that it was contaminating the clean hand towels that were in a dispenser above it. There were dirty diapers, flies, paper all over the floor. I have never been in this Wal-Mart and gone to the bathroom and found it clean, never. There was a telephone to report this so they could get a #10. What a joke. The phone just rings and rings, no one answers. There's no place to leave a message. This is how this store must get a #10. They simply have no way for people to complain about the filth.

Customer disservice - It started 2 years ago. A sign fell off a shelf and cut me above the eye. I bled like a stuck pig. No one from management would respond when the girl in Electronics called for a manager to assist her. I super glued the cut closed. Today, I was given five dollars in quarters because no one would bring the cashier bills. I went to customer service to tell them about it. The young man manager thought it was more important to play with some electronic equipment than address my concerns. This is careless and sloppy management practice when you dismiss the concerns of customers. It makes me regret not contacting a lawyer when I was cut. By the way, it's a nice scar.

I bought some things. I asked the cashier if I got everything and she said yes. I got home and an item was missing so I called the store and the girl told me to come and it will be at customer service. I told her this has happened before and I'm tired of wasting my time and gas. She suggested I speak to the manager so she put me on hold on my cell phone. After ten minutes on hold, I went to the store. I arrived and customer service was closed. The greeter told me to go to Register #11. Only two were open and had very long lines, and I'm still on hold on my cell phone for the manager.

I ordered a bunk bed with a futon mattress set that came with a twin too. And I ended up finding another one I liked better which was wood and the one I ordered was metal. I received each item all separately and I returned the bunk bed frame and futon mattress at the Walmart on Norman Dr. in Valdosta, GA and they gave me cash for the return. Well, today, 6/22/12, I received the twin mattress and I was on the opposite side of town. I went to the one on Interperimeter Rd., same city and they told me, which is understandable, they had to put it back on my card. And that's how I purchased these items.

Top value pipe tobacco never order for me - We have been customers since this store opened. For years, they stocked my pipe tobacco. Now, they claim, "Well, we had to give up some things. We are not a Super Walmart, you know. We take what they send us." For about two years, I have driven 30 miles to Visalia, King's Canyon store in Fresno or Clovis. Several times, they would have another store send some over. Selma is not a customer friendly store. Brandie and one other employee, Matthew, did get it for me. It sold out in two days. I promoted it to other pipe smokers. The clerks laugh and chatter to one another in Mexican. Ha! I understand but don't let on. Please help. (I do some business evaluations. Walmart has problems).

Deceptive Advertising, Argumentative & Untrained Employees - I visited Wal-Mart at 621 Uptown Village in Cedar Hill, TX 75104 (Dallas), which is managed by ** and with phone number 469-272-7344. At terminal 49005417, I paid by debit. The cashier was passing items over the "scanner' back and fourth again twice, causing 4 over-rings of merchandise. She paid no attention to the overcharges and had to be shown her error, and I required her to refund back the over-rings.

When I complained about consistent outages of products like milk, water, frying chickens, and Great Value vegetables, etc., I was rudely told there was nothing they could do about it. So, I wrote 3 emails to corporate customer service. No answer?

You opened a Wal-Mart superstore here on Hilton Head Island last week. The grand opening was wonderful. Store was clean, fully stocked, enough employees to assist. That was last Monday. Today, I went back due to weekly grocery shopping. To my disappointment, produce items looked like no one cleaned them up. Shop vac was left in area for all to step over. When I got to meat case, very little meat was scattered in the case. Then I was looking for Claxton fryer chicken, there was none in case, empty. I found a girl in ice cream and asked her about chicken. She checked her hand held device and stated we have no chicken. This is Tuesday at 10:30 in the morning. How can that be? You lost my business. This food area has been opened a week. What a disappointment. I just thought someone should know.

I went online to order a bike for my friend and it all went well until my order got cancelled. Then, I called and asked why. They said they didn't have any in stock. So, I called another store to see if they had any in stock and they said they did, so I went ahead and placed another order online. I came to find out that my order was cancelled again. I called again on hold for about fifteen minutes and finally, to get a hold of someone, they said that there was none of the bikes in stock at the second store I ordered from. I told him that I had called ahead of time to make sure there was and they said yes, there were four in stock. Then, I called another time to see if there were any in stock and they said yes, they just did not want to get it because it was too high up above.

I can't believe the customer service at Wal-Mart. On June 18th I phoned three different Wal-Mart’s to inquire if they had a particular Brother sewing machine in stock. I live in California and all three stores had non-English speaking personnel answering the phone. At all three Long Beach stores, they were totally incapable of understanding what I wanted. How can a company as big as Wal-Mart allow people who have very poor English skills to answer their phones? This is America and the last time I checked English was the native language, although it seems as if non-English is becoming the norm. Wal-Mart, you definitely lost a customer.

I was traveling to Baltimore and stopped at the Walmart on North Point Blvd. I had to use the lady's room and when I went in, it was a mess. The door on one of the stalls was falling off it wouldn't even shut. The next stall had a mess on the floor. The next stall had a brown mess on the top of the toilet paper holder (it was finger polish). Now if you do have people that come in to clean, they would have had to see this then get it off! The area is not a great one, so extra vigilance should be taken and that all boils down to management.

My son just turned 16 years old, and applied at Wal-Mart. He was so happy when they called him for an interview. He came home and told us he had the job. Next, he went in for the so-called orientation where they sent him for a drug test. He did it and passed. Then they had him fill out information for a background check so he did, and then he waited and waited and waited for them to call him to start work. He then got a copy of the background report in the mail with a clear background, nothing on it and called Wal-Mart to find out when he can start working. They told him to call the background place and give them permission to let Wal-Mart have the information, so he did, several times back and forth phone calls.

We are not regular grocery shoppers at Walmart, but been there a few times when wanting to buy relatively big ticket household items like laptop, microwave, vacuum, etc. On the 16th of June, we went to the 275 Main Street, White Plains, NY store to buy a low-end netbook. Upon entering the electronic section of the store, we saw 5 laptop boxes on display in the "clearance" section. We were interested in one of the items on sale and asked an employee for the price. He went in and came out after about 10 minutes and said it was originally $278, but everything on clearance was $100. We told the employee we'll buy it, so he went in to get the item (only the empty boxes were on display). After about 15 minutes, he came out and then we went to the checkout. This was when all the frustration started.

During my shopping experience today, as I was checking out, I used my credit card. I was unsure how to operate the CC machine, so I asked the cashier to help me and she ignored me as I was standing there. I asked her again to assist me and she yelled at me and said, "I can’t see from here," and ignored me again. The customer behind me heard her and couldn't believe her attitude. The cashier came around and bumped me and started the transaction on the machine. She didn’t say, “Thank you. Have nice day!” She treated me badly. I shop in Walmarts a lot, but with my experience of the employee, I feel devastated and awful to know you have people like that cashier there. The customer that was there with me was angry, too, that I was done that way. I have been in the public for 45 years of my work and never had this happen to me. The cashier was too busy talking to her friend to assist me.

I was treated like a criminal and terminated - I'm not sure where to begin. I had started my employment with Walmart, excited to be working for a company with Walmart's values. The orientation was great. I was totally jazzed about being there. The very first day on the floor, and it was a whole other world. I'm a happy person, a little hyper at times, but an excellent customer service rep. so when I see how a customer was treated rudely, I was disturbed. The associate said, "Walmart doesn't pay me enough to deal with their **!" Wow, I was like, "the customer is the reason we have a job."

I was in Wal-mart looking for swimsuits for my granddaughters. I found one, but could not find one for the other. I wanted to know if they had swimsuits in smaller sizes (18-month). There was no one in the area, so I went over to the dressing room and asked the lady who answers the phones. I told her what I needed and asked her if she could find someone to help me. She told me that there should be someone over there. I replied that I could not find anyone there. She again said, “Well they should be there.” I again replied that I could not find anyone. She said that the last time that she saw them, they were by the aisle. I again replied that I could not find anyone. (I was getting a bit frustrated by this point.) She finally said that she would call someone and picked up the phone. (She had a walkie on.) I went back to infants and waited 10 minutes, but no one came. Finally, a lady from deli came and I told her my plight and she apologized to me and went and got an assistant for me. She came back and waited with me until the manager came (about 2-3 minutes).

On June 5, 2012, Walmart.com had a special deal on a Sony Vaio laptop for $41.00 or $53.00, which included your selection of a printer, mouse, and flash drive at a quoted price for each. The laptop came in colors of pink, white, etc. There was no place for me to choose a color, but being such a great deal, I figured whatever color they sent would be fine. Funds were immediately deducted from my banking account. I then received a shipping order ** with an estimate delivery date of June 7-13.

On 06/15/2012 starting at 9:15am, I called the store’s number (208-237-2742) as it is listed in the phonebook. I needed to order a cake for my husband's birthday. I attempted 5 different times over a 15-minute period and allowed the phone to ring several times but it was never answered. I just figure with as many employees down there, someone could pick up the phone. I work in an office where losing a phone call is losing money.

On 5-26-2012 at 6:42 pm, I checked out from register 7 at the Sturgis, Michigan Wal-Mart. I am handicapped and I need to use a wheelchair if I am to move throughout the store. I was alone that day, and I had an exceptionally large amount of groceries to purchase as we were expecting guests. I was putting items upon the conveyor belt, to be checked out, when the clerk (I could not see her name, as her name tag was pinned to her lower blouse, at the side) made a rude comment about there being too many bags in her way. I still had a few things to put upon the conveyor belt, (it is hard to reach into the basket on the wheelchair to retrieve the groceries).

SPF 30 suntan lotion - Do not buy this product! I used it last summer and the container said it was still good until 2013. Last summer, when I used it, a shirt and white nightgown both turned semi orange when I washed them after using this spray lotion. Recently, I used it again not realizing that it was the lotion that caused the problem last year. When I used it a few Saturdays ago, I sprayed it on and let it dry about 20 minutes before putting any clothing on (other than underwear). I had a white shirt on. I washed it a day or so later and it turned orange! It looks tie-dyed! I called the number on the bottle right away and the man on the phone was very nice, but not very helpful. I called this past Tuesday and the lady I talked to was not only nasty, but even less helpful! I will not ever buy this product or any other equate suntan lotion again! Just another reason I dislike what Walmart has turned into!

My grandson went to Wal-Mart on Skibo Road to purchase a phone. The clerk, **, kept leaving him, walking away and after one and a half hours later, I advised him to leave and go to another store and he did. I reported it to a store manager. This is inexcusable behavior. His mom is an employee in the store. This is our second experience of a clerk walking away without explanation and we had to find another clerk. He was responding to a special I got from Wal-Mart online for phone purchase with $50 or $100 gift card. We are constant Wal-Mart shoppers.

I purchased 3 Sony 15.5" Vaio VPCEH36FX laptops and 3 accessories (a printer, carrying case and USB drive) for each laptop from Walmart.com on 6/6/12. The purchase of 3 accessories was required for the purchase of each laptop. After confirming my purchase on the website, I noticed my email confirmations omitted the purchase of the laptops completely off of my receipts, but I was still being charged for the accessories. I also noticed the prices of the accessories were suddenly doubled and quadrupled. I emailed the customer support department at Walmart and received no response. I then called the billing department and spoke to a supervisor named Stephanie.

Myself and several friends purchased a Sony laptop through Walmart.com. The site was very clear as I scrolled down all the various laptops and I saw a pink Sony for $41.00 (approximately). I chose that laptop and then it said this special purchase comes with a bundle and to choose a printer, a carrying case and a USB flash drive, which added no additional cost to my purchase. I received a warning that the printer I chose that was included for free was sold out and I could now choose from one that added $12.00 or one for $24.00 to my purchase. I choose the one for $12.00 as I really only included the bundle as it was required to get the special deal (the Sony laptop).

I had guests for dinner on Friday, 06/08/2012; and I went to Wal-Mart to buy some fresh raw chicken. Although the expiry date was still good (2-3 more days), a very bad/rotten smell was found when I opened the package at home. As I live very close to the store, about 3 miles, I rushed back to return it and make sure no other families get sick or poisoned. I have asked the customer service department to talk to the store manager. I urged the manager to check on all other remaining same items in the fridge to make sure no other customers buy the same bad product and get sick. After checking, 2 more bad packages were found by the manager and his meat department manager. The 3 packages (including mine) were kept inside the store freezer. As a result, I requested to file a formal complaint at Wal-Mart, so they take necessary action. The store manager offered to give me a $20 gift card and return my money back. I decided to get my money I paid only.

The Wal-Mart Store located on 1215 E. 16th Avenue, Cordele, GA sold James a box of stale crackers. The brand name is Great Value.

I went at 7 a.m. in the morning on 6/12/12 and asked a gentleman who could I see about getting a house key made. The one gentleman I spoke to said, "Go see the guy just ahead of you. He makes keys. That is his expertise." So I approached the employee and he said, "I can't do the keys," and proceeded to walk away from me without even calling someone to come and help a customer to the key machine. I then asked another gentleman and he just sloughed me off and did not acknowledge me at all and proceeded on his way and did not call anyone.

I am handicap and when I go there, I have to wait over an hour, sometimes more just to get a handicap cart. The last time I went, I waited 1 1/2 hours just to get a cart. The manager was very nice about it, but said they had 3 broken ones in the store and 4 working carts. They were all in use. That's the one by the airport. When I go to other stores (Winn Dixie, Save a lot, etc.), I never have to wait for a cart. If this continues, I'm going to have to start going to the other stores, and I love Walmart. I don't want to go some place else, but there is no way I can walk the stores. Please fix all the broken carts.

I purchased a washing machine on 05/15/2012 as store pick-up. I rented a car just to pick it up because the closest Walmart is far and I don't have a car. Then, when I opened it, I noticed that the machine was obviously a used one. It was dirty, there were stains and scratches all over. I guess someone used it and returned it to Walmart. Why do I have to buy a second hand one for the full price?

I recently bought Tropicana orange juice at Wal-Mart, in which a sign boldly stated $2/7 (two for seven dollars). I bought one carton of juice, assuming that the price would be $3.50. I bought several small items besides the juice, checked out, and went home. Shortly after arriving home, the juice was opened, at which time, I looked over my receipt for any discrepancies, thus noticing the price I was charged for the juice being $4.67.

Montpelier Swing Set - They gave me two boxes, one for Montpelier and one for Monticello which do not mix and they are both box 2 of 2. They will not honor their mistake as this was a Christmas gift for the grandkids and my son is just now getting around to putting it together when he discovered Walmart’s screw up! Walmart does not want to fix their mistake but they did not mind stealing my $800.00 for their screw up!

I recently broke my leg and had to use the bathroom. I could not get the wheel chair to get to the bathroom. I think that the bathrooms should be redone to allow more room for wheelchairs and Hoverounds, which I have seen got stuck in the U-shape to get to the bathrooms. Thank you.

In Fort Gratiot, MI Walmart - At noon on Saturday, June 9, 2012, only 5 regular checkouts were open. The lines weren't moving very fast. I moved an unattended cart, holding someone's place in line while they picked up more items. The customer returned, screamed at me that I had no right. She pulled my cart out into the main aisle and regained her spot in line. I responded in the same loud voice she used and much to my embarrassment, lost my cool and told her shut up, that she had regained her place in line and we were done.

On 6-9-2012, I spoke to the greeter (Bethel) at about 9:45 and told him of a situation that happened to me about a month ago. This was concerning my not being able to be connected to their customer service department when I had a question about a return of merchandise. Every time I called the store, the operator did not know the extension number to the customer service department. Finally, an employee in the jewelry department went over to the customer service department and got the extension number for me. Once I got to the store, I spoke to a manager (who I was told had played pro basketball in Europe) and relayed my concern. Bethel told me I was wrong for doing this and was very rude. He also stated that the manager in question had every right not to be happy with me, as I had mentioned to Bethel earlier that I spoke to the store manager and felt he was not happy with me. The greeter agreed the manager had every right to be mad at me because he has more important duties to attend to at this point.

Markdown beef at Walmart - My son has had stomach pains for almost 2 weeks now. He attends the University of Georgia and he's in summer quarter. He called me yesterday (6-7-12) with still having stomach pains and throwing up. I've begged him to go to the health department to get checked out. I went to the emergency room due to having stomach pains and diarrhea for almost 2 weeks now. I thought I was just under stress and going through PMS. I had and still having loss of appetite and body aches and I've been very fatigued. I attempted to call Walmart and left my name, number and reason for calling. That was the 28th of May. Today is June 9th and I'm still having stomach pains and diarrhea when I try to eat something. I'm still running a slight fever and will go back to the hospital because I'm not feeling better.

I am a senior citizen who shops at Walmart 2 or 3 times a week. When I entered the store yesterday, there were no shopping carts out where I could reach them. I refuse to crawl back under the plastic to find a cart. There was a man standing back a ways (a greeter maybe). I told him I needed a cart. He came and pulled one out for me. As he pushed the cart to me, he said, "What are you going to do this winter when the carts are full of snow?" I told him I would shop at another store if this happens. Please bring the greeters back to the front door at the Terre Haute South Walmart store!

Every time I go to Wal-Mart, they have only 2-3 lanes open when they have 22 in the store. The wait time the last time I was there was 20 minutes! I and all the customers I was waiting with, find this very maddening! Is there anything that could be done about this?

I placed an order online for a computer chair and had it shipped to the store. I received an email from Walmart stating that my item was ready to be picked up and I must pick it up by a certain date. A few hours later, I arrived at the store and I was told that my item is on a truck somewhere and they can’t get to it. They proceeded to inform me that they are not sure when they will have a chance to do it? So basically I wasted an hour of my time plus gas to travel to the store to pick up my item which they told me was ready and it wasn’t.

This is what happened. On June 5th, 2012, one of my friends called me to tell me that Walmart was selling a computer with bundled items for $41. I did not think this was strange, since Walmart has a reputation for doing crazy online sales like that all the time. So, I ordered the computer. I also had to order a printer, carrying case and flash drive that was included with the computer for $41. The product description said you could have your choice of computer colors; however, when I tried to order it, it would not let me choose the color I wanted. I was okay with that. For $41 I didn't care what color it was.

Since when did Wal-Mart start selling used items? I had bought 3 different items in the last year that were in boxes used. When I went to return them with the receipts, they refused to exchange or refund the money. I believe that Wal-Mart really needs to look into what is being put back on their shelves. In the last year, Wal-Mart has gotten about $400.00 free from me. As far as I am concerned, I will not shop at a Wal-Mart store again.

I learned this morning that as of July 15, 2012, the Walmart store, at least in Ottawa, KS, will no longer honor other store brand products on sale with Great Value brand products. The Walmart advertisement says to tell the checker about the sale prices. You do not even need the ad itself. That is not true either! There have been many times when going to shop, a clerk will be loading the sale item in a shopping cart only to leave the shelf empty for the customer. That is not honoring the advertisement of your store. Once a week, we are close to competing stores and we will shop there instead of shopping at the Ottawa Walmart. Your store has not helped our town one bit and has hurt many other businesses.

False advertising - I bought a computer and now, Walmart is not going to honor the price and refuse to send me the computer I ordered. I have a receipt and an order #.

Hydrogen Peroxide Cleaning & Disinfecting Lens Care System - To my surprise, I found this product at our Walmart and was pleased to see it being less expensive than Clear Care. After cleaning/disinfecting my lens, I discovered that I could not see the info on the barrel case to know which was the "R" lens and which was the "heart" (left) lens when attempting to put the contact back onto my eye. The white on white images on the basket cover blends together, unless I get a magnifier to see them. I recommend the company color the images or make some other change to make this product easier to use when one does not yet have their contacts back on their eyes.

All the scavengers were dead lying on the bottom and floating, as were several of the other fish in other tanks. Most of the fishes were dead, except for the goldfish. No scavengers, so I decided to try some Sailfin Mollies. She could not find the price on them and asked me would there be anything else. Well, I wanted the mollies but you can't find a price so what am I to do? She said, "Thank you, have a nice night," and walked away. I do not see the reasoning behind having fish tanks if they are not going to be taken care of. Why not sell them like Crossett, AR did and be done with it. By the way, this store is in Bastrop, LA. I drive 35 miles to trade with Bastrop because of the fish, and to be treated so nonchalantly and to see the shape of the tanks was a disgrace. What do you do with your tanks? Just ship them to another store and see how that works out. I was very dissatisfied with the whole experience.

Walmart advertised a Sony laptop for $41 and said all you have to do is buy the three things that went in the bundle so I did. Once I paid, I looked and the laptop was not in the order so I called Walmart.com and they told me they were canceling the order because it was a mistake and I have to wait 3 days to get my money back. That's not right. Walmart says they stick to their price and they should ship the laptop for the price they advertise them for. Thank you.

I went to return an unopened box of 100 blood glucose test strips, and they said they were not returnable. They have nothing either on the receipt or in the store that says they are not returnable.

I entered Walmart on Morse Rd. in Columbus, Ohio at 2:40 pm on 6/4/2012 and as I proceeded to shop, I noticed that several of the shelves were empty and it was very difficult to find anyone that was willing to help me. Each person I approached told me to check in another department. I went to the restroom at the back of the store and observed several employees just standing around. I decided to leave with the items and there were only 5 lanes open with lines so long that the walkway was so congested you could not pass. This is so unprofessional. I understand high volume but this is ridiculous. I am a very unhappy customer.

I was at the Walmart in Fern Creek, Kentucky on Bardstown Road and got in the 20 items or less line in the middle of the store (where they sell cigarettes). I heard the cashier snap at the woman in front of me, but I was not sure what it was about. Then when it got to be my turn, there was still a watermelon sitting on the side of the cashier that looked like she had not rung up the watermelon for the lady before me. I simply said to her, "Oh, that watermelon is not mine" just in case she thought it was with my stuff and she totally snapped at me. She said something to the effect of "Would you just let me do my job?" or something like that.

Attention everyone, both present and post employees of Walmart. We have rights. If you feel you are being discriminated against for a disability, age, sex or any number of reasons, please contact the equal employment opportunity counsel or EEOC. You can file your complaint with them. They are a federal agency that routinely sues Walmart for such violations. Do not hesitate to contact them or a lawyer. Walmart is one of the worst companies that I have ever worked for in regard to how they treat their employees and customers. We, as people, do not have to take this kind of treatment. We have options and it costs us nothing to find the information and file these complaints with the correct state and federal agencies.

My husband and I purchased a grill from Walmart on summer of 2011. Char-Broil, I believe. My issue is squirrels got underneath the cover and chewed the hose. I discovered that recently because we are planning a Fourth of July cookout. My husband and I went everywhere to purchase the part because Char-Broil grills doesn't offer parts. With no luck, we cannot find a part for the grill. We feel that Walmart should not be selling grills that do not offer replaceable parts. We are basically screwed because we cannot afford another new grill!

I work at 0332 Wal-Mart, and there is a manager named Chris that talks to me like a dog! At times, he will tell me that I am not allowed to have my breaks and that if I take them I will be coached! Today, June 2nd, 2012, he talked to me like a dog in front of the makeup dept. and all the people around me just looked at me with shame! He told me that he didn't care what I said and I need to learn who my boss is and stop talking! Then he took me in the ad office and told me he would talk to me anyway he could! I told him no, he could not.

Our debit cards were declined for no reason. The bank card was good. I went out in the same parking lot of the Pelham store, debited my gas and it went through fine. It took two trips home, over $42.53, two hours, over a bad mistake. When we got home, I called for the manager. After 25 minutes, he came and so he's going to check on it but never came back. I called the store again and he was not taking calls. The store's phone is 205-987-0108. I will be going to another store in Hoover. My son works for the federal government and he will have the store checked out and the drugs department. To you, don't do this to people when they have used your store for years and would not use a bad debit card. I own a store and would not allow my manager to just walk away from his job. I would not have people like this treat my customers this way.

I purchased regular bird seed for 8 years now. I was paying $6.40 and then 1 day I walked in and all at once the increase was to $8.48 for the 20lb bag of economy bag seed. How could you increase so much at one time? Now, it is too hard for me to feed the birds. Please explain why and how. I was feeding the squirrels, rabbits and birds. Walmart should be ashamed for such a big increase at once. My SS check has not been increased in 6 years.

I left two rolls of film at the Walmart Photo Center in Hudson Bridge Rd, Stockbridge, GA on Friday, 5/18, and returned for pickup at 11 am on Thursday, 5/24. Since no one was in the photo center, I waited for 15 minutes for help. Seeing two female employees in electronics talking with each other, I asked for help in the photo center, but they did not answer. I then said, "Excuse me.” They replied, "What do you want?" When I told them I was there to pick up pictures, which were supposed to be developed by that date, one walked into photo center, casually looked in a draw without further searching and stated, "They are not here.” They did not seem to be interested in helping me as I was interrupting their conversation. They certainly were not helpful in any way and didn't seem to want to help me. Why are not all employees trained to help in any situation? What has happened to customer service?

I was the only person in the department with 4 employees behind the counter. I waited over 5-7 minutes and one girl advised the other that I had been waiting; the "lady" she was talking to looked at me and muttered an obscenity about my waiting and how much longer I could wait! Another employee stopped her argument with another co-worker about saving something for a customer that was special ordered and I simply wanted to return or exchange the $60 telephone I had bought and buy another. I told the "lady" that and I was told, "Do you want your money back or not?!” I took my money and did buy another telephone, which was more expensive than what I had bought, but I was very, very upset at the way I was treated! I have been a resident of this community for 25 years and Walmart has been my mainstay, but I will now go to the Port Orange store and will never step foot in the new store in New Smyrna Beach! Management needs to step in and pay attention to what is going in there!

I received a text message offering a gift card, because you felt I was a valued customer. After I filled out a little info, I realized that it just wanted me to buy stuff from other companies. I exited and within 10 minutes, I had a telemarketer calling about the info I requested. I did no such thing! It was followed by 2 more texts offering "deals"! I was frustrated that the information that I gave you all, was immediately given to all these other companies to be harassed by! It made me regret trusting your company!

I am so furious about the management at the Catskill, NY Walmart. I am a 60-year old woman with a broken pelvis and and a heart condition. I must have a cart to shop and cannot afford a personal cart at this time. The management of this Walmart is rude when discussing the electric carts. This store has only 6 carts available, and at least 100 adults that need to use them at least 20 times per day. This is the only large retail store in our area and county and so it is used by many. It is also the only store that has at least 3 broken carts at all times. It is the only Walmart store in a 50-mile area to have this problem.

Kingsford Charcoal for May 20-28, 2012 - I told my neighbor about charcoal on sale at Wal-Mart and to pick some up for me. He was out there and called me on phone, he got the charcoal for me, but when the cashier rang it up, it was not at ad price. They told him at first they were not going to honor it. He then even got the ad and showed it to them and they still said they were not going to honor it! Finally, someone who was smart told the other clerk to override it and give it to him for the sale price. So being it was Memorial weekend, we needed more bags of charcoal than what he purchased for us. So I went out to Wal-Mart myself to get some more. May 25th and the 27th 2012, but every time I ask about the charcoal they told me it should be in following day, **! This is a prime example of false adverting! You really screwed up my Memorial Day plans! What's next, Wal-Mart going bankrupt? I think I will shop at your competitor Kmart. Very poor consumer relations.

I broke my left leg and I am on crutches so when I entered Wal-Mart, I got an electric cart so I could shop. After shopping, I went to the exit into the parking lot to unload my items into my car when an employee of Wal-Mart stopped me and said that electric carts were not allowed in the parking lot. So I asked her how I was going to get my items to my car. She told me she didn't care but that cart was not going into the parking lot. So I argued with her then a friend of mine came by and said he would help, but the employee still wanted to argue with me and my friend told her to shut up and he would carry my items to my car. Why can't Wal-Mart be a little accommodating and help a crippled person out? They don't mind taking your monies.