Target Stores Reviews

I placed an online order with Target on Saturday, November 7, 2015, to take advantage of the 25% off BESTFIT code for toys for my kids for Christmas. I placed the items in my cart and upon checkout attempted to use my additional 5% pharmacy rewards discount. This code never works. Never. Every time I try to enter this code I need to call for them to manually adjust my order. Every time I call I get someone who cannot understand or speak English. I do not care that they outsource their call centers, but for a company that is based in the United States the employees working for that company should speak the language. I was on the phone for over an hour and she could not understand what I was trying to do. Over an hour. By this time I had lost the 25% code on some of the toys as I was on the phone past midnight. She finally put me on hold and never came back!

Target mailed new REDcards out to its holders and changed them from being able to use them as a debit card. After an experience at their Auburn Hills, MI store this evening I'm not sure that I will be using my REDcard ever again! I liked the fact that I could use it as a debit card because that means I don't have to wait for a credit to appear when I return anything. It's going to be easier using my regular bank card. Yes I may miss getting the 5% off of my purchases. However, it's much less hassle in the long run! My family shops at Target a lot and I've saved almost $200.00 this year using it. But no more. I'm done.

I made an order on Target.com on 26/10/15. I attempted to cancel the order on 27/10/15 because of incorrect sizing, in which they advised me that the cancellation process was put into action but not confirmed until I received an email that advised me that it was done. On 28/10/15 I received an email advising me that they were delaying my order and it would not be delivered until 6/11/15. I paid for Premium Shipping/Delivery, in addition to the cost of the product and taxes. This delivery option ensures delivery in two (2) business days, i.e. 29/10/15.

I signed up through Target for my wedding registry. Worst experience ever!!! 3 items broke while being shipped and me or the person who ordered it was never notified. Found out by calling them. I had an item that never got sent because they were sold off of that particular item but was not at the time. And all they could do was refund the people who sent the items. But that was said till I called to complain. My wedding was a month ago. Some of these items were bought over two months ago!!! How do you expect to take people's money then never tell anyone that it's broke or that items were sold out? However Target charged anyhow. I do not recommend them for a wedding registry at all. And people try to say Wal-Mart's bad. Ha.

Sadly when attempting to sign up for their subscription service I not only had issues even creating my order, but then after UPS shipping issues have spoken to one incompetent person after another. Issue has not been resolved, was lied to by a rep and have spoken to at least 2 reps who couldn't speak English well, nor understand me. Now I'm awaiting escalation to a supervisor and I have been on hold for over 5 minutes and wasted 20 minutes. The good news is that the managers that I've spoken to have been helpful in solving my problems. The bad news is all the people I spoke to before supervisors were unhelpful, unknowledgeable and 2 out of 3 could not understand or speak English well.

I was looking to 2 day ship a costume to my brother at college around 8 am Tuesday, October 27th. On the google search, Target's big Halloween ad with Terrific Tuesday popped up and promised free shipping guaranteed by October 29th or October 30th. I placed the order and then watched as the item didn't ship Tuesday or Wednesday. I called at 8:31 am Thursday am and spoke with Joseph who was polite but didn't understand english very well. He repeated several cue card responses assuring me that the product would be arriving. When I asked what to do if it didn't, he said "Thank you for your business goodbye" and hung up on me. As I thought this was odd, I called back several hours later and spoke with Whitney. She told me Target has to get it to him by October 30th.

I ordered 2 toys online for my granddaughters’ birthday from Target.com. A My Little Pony set and My Little Pony play house. All went well and I was notified that my order had come in to my local Target store as arranged. Then later I got another message that the Pony house had been cancelled and no reason was given. Only the Pony set was to be picked up. So I went back to Target.com and ordered the Pony house to be delivered to my home. 45 minutes later I went to pick up the Pony set at the store, the Pony house was there too! So I went ahead and paid for all and went home to cancel the second Pony house. Well, apparently you can't cancel an order even an hour later.

I placed an on-line order at approx. 11PM, and received an email saying the product wouldn't ship until 5 days later. No problem. The next morning, I realized I needed to change the shipping address (within 12 hrs of placing order), so I called their 800 CS #. The rep could barely speak English, and said they couldn't modify the order/address. I told him it wasn't even going to ship for 5 days, and asked why this was a problem. I escalated the issue to his supervisor, who told me she COULD change the shipping address, but I told her that after 30 mins on the phone to complete such a simple task, that I just want to cancel the order. She apologized and said, "OK, it's done".

This week, 10/18/2015, there is a promotional for baby product, spend $150 get $25 GC. There is also a promotional for huggies and pampers diaper, buy 3 get $20 GC. Twice in one week, I got charge extra for these items. On Sunday (10/18/2015), I was charge 2 more boxes of diapers, $24.99 each. Luckily, I went back right inside and inquire. The customer service told me that the receipt was correct. I told her "can you look at my cart and add up the boxes again." 3 pampers and 3 huggies diapers. The receipt said 8 boxes $24.99. She looked at it and said it was correct the second time. I had to circle the items to make it obvious for her.

I purchased Target Gift Card for a Special Birthday of my sister. Not only my account was charged and day later I also discovered that the gift card that was suppose to arrive simply as a text (what should be 10 min processing) never arrived and my sister obviously thought I did not send her any Birthday gift. Now I felt bad that it was not on time. I tried to fix the problem and called customer service. After 5 minutes with the automated voice machine I spoke to a representative who barely spoke any English and she assured me that the gift card was resent and I had to wait for another 4 hours for it to process.

Subscribed to Target.com for a regular shipment of vitamins. 1st shipment, no issue. 2nd shipment two months later and Target.com processed the order TWENTY-EIGHT times - and $30 each. Wiped out my checking account. Finally got someone to speak with at Target.com and initially got nothing but attitude from the guy. Then he realized they'd really screwed up. He canceled remaining shipments that hadn't left yet and told me I could keep what did show up. When the shipments started to arrive, they all looked as though someone had put the bottles in a microwave - all melted into a big clump in each bottle; had to throw them all in the trash. Guy suggested I cancel my subscription - which I'd already done. Lo and behold 2 months later, I get an email telling me my shipment is about to ship. Had to go cancel again; wonder if I'll need to do this every 2 months!!

Tried to cancel a shipment less than one hour after ordered as it should have been an in-store pickup. Received a confirmation number it was cancelled. They sent notification it was shipped. When I called they were rude and informed me that there was nothing they could do, that I should call the shipper and that the confirmation number was only confirmation that they had sent the "request" to cancel and there was no guarantee it would actually be cancelled which is not what they told the in-store associate trying to assist me. They also stated credit card would not be charged till delivery and to call shipper and refuse delivery. They charged my credit card as soon as they set up shipping information.

I got a Funai TV on Black Friday of 2014 and it has quit and will try to come on but it make a noise and no picture. Working one day and quit the next, not even a year old. The store told me to get in touch with the manufacturing and see what they can do.

After spending five hours assembling this bookshelf I was missing the drilled holes on the back of the bookshelf. I called and after an hour of being transferred and repeating numbers they ordered the parts I needed. Over two weeks later I call and no one actually ordered the parts. I've had to call back several times to speak with rude telephone operators and ended with absolutely no help. They told me I would have to just return it. What upsets me most is not the incomplete parts and countless hours I wasted to assemble it, but having received zero help from the Target representatives. I guess Target is heading downhill and I hope they take their incomplete furniture and customer care with them.

Today I went online to order diapers to be sent to another state. I had a previous gift card that I wanted to use. I put in the number I had been sent through email and after talking to 5 people was told I did not have enough numbers. I assured the fifth person I talked to that was the number on my email. I was then transferred to a troubleshooter and she also told me I did not have enough numbers and emailed me the correct numbers. I asked if I could use the gift certificate on the order that I had just submitted and was told no because it had been submitted already. I was told the next time I get a gift card to make sure and check to see that it has 15 characters. I would not have continued putting the order through had I known I did not have enough numbers on my gift card. Come on now. How many people know how many characters to look for???

You know, I deal with Target's app issues because I like the store and never usually have issues. I'm just blown away that literally 10 minutes after I place an order, I cannot make any changes to it nor cancel it. Well, actually it was more like 20 minutes because it took about 10 minutes for the confirmation email to arrive. My order is shipping to the wrong address which I had already updated earlier in my transaction but it did not stick apparently. The worst part is that from this order, I have four items broken up into three different shipments so I'll either have to refuse all orders or go to track down my items three times. So frustrating! You really should be able to modify or cancel any order as long as it has not yet shipped. I can't believe this is an issue with a huge company like Target in 2015.

I ordered three dresses from Target. I am leaving for vacation in a couple of weeks and I don't want to wear jeans or my work clothes. The package didn't arrive in the estimated delivery time and while tracking it I noticed it didn't update often. Finally it said the package was undeliverable to my address. Not Target's fault but instead of being shipped to the nearest store it was shipped back across the country.

Saw photo on Target site of headphone with only 1 wire. I ordered it based on that photo. Headphone arrived with two wires, one to each ear. Pointed out the difference in the review. Target won't publish it. If they will lie to their customers about the reviews received they can no longer have my business.

I don't know what it's like in the rest of the world, but Target in Chattanooga, TN (not Hixson for those of you who might be local) is strange... very strange. The employees act odd and I don't really know how else to describe it other than either they're brainwashed, or they're full of angst. I can understand the angst part. Not wanting to be there, minimum wage, I get it. The problem I actually have is the brainwashed stuff.

I had ordered 3 Halloween pet costumes online through a Target.com - got confirmation that all 3 would be shipped. Well on Friday October 2, 2015 I only received two of the costumes. Well by Monday the 3rd one had not arrived so I called them on Tuesday October 6. I spoke with someone - he told me if by that evening I didn't have it to call first thing Wednesday morning. So first thing this morning I called, I spoke to a young lady, explained that it never came so she did a return, ok how can I return something if I never got it? I call back again, talk to a gentleman and got disconnected.

On Oct 2 2015, I place an order with Target.com. Received email stating that my order was confirmed with order number, and I should receive order by Oct 7. I checked my email on Oct 6. Got email stating that something in my order had been canceled. Read more and found out the entire had been canceled because of technical error. I called customer service for online on Oct 6, and he could not me a thing, just that the order was canceled automatic.

I was online to order a dehumidifier $214.00. When I completed the order I was given an order confirmation # but then an alert that the order could not be processed. I went to look at my orders online and it did not show. So I did the order process again will again an alert stating the order could not be processed, to contact Target. When I called I was transferred the person kept asking for the confirmation #s even after she confirmed seeing both orders. I finally got irritated and stated you can see my account and you can see the orders. All I want to do is cancel one of them. I was put on hold. Then given another department. This department said the orders were already being processed and that I had to 'Request to cancel'. It was not guaranteed they would be cancelled because of the 'lapse' of time between ordering and cancelling.

Most incompetent service representatives ever, and here's why. I ordered a desk with expedited shipping. Received it damaged. Ordered a replacement. Target offered a discount for inconvenience, especially because the person could barely speak English, had to keep asking a supervisor about procedures, and kept me on the phone for 40 minutes. Discovered that the replacement desk, which was supposed to take a couple days, was going to be a couple weeks AND the incompetent rep documented that I was given the discount because it was going to take longer to receive. That documentation was a lie.

I have a t-shirt from Target which I love. I ordered several more in various colors from their website. Shipping and returns were free, so I figured, what do I have to lose? I paid via PayPal. Everything arrived quickly. The t-shirts I ordered were nothing like the one I had... boxy, shapeless, different fabric. (I should have just gone to the store... My mistake.) They sent me a return label. I packed up everything and dropped it off at my local UPS store. Three weeks went by. I waited for the money to show up in my PayPal account but nothing.

I filled out an online order and FedEx reported that the address was not correct and they returned it to the store. I called Target and advised them that the address was 100% correct and that I had received many prior orders (including FedEx) at this address. The Target employee told me that my money would be refunded and that I would have to start over. I advised her that the error was not mine and that it would be a lot of trouble to redo an order that was correct to begin with. She hung up on me.

Target Store north in KC, MO worse shopping experience I have ever had. Cashier 8 said to the customer in front of us that they had great parenting skills because her child was well behaved. My grandson who is four was crying at the time and is autistic. Needless to say she had my daughter in tears. She was quite proud of herself and I took her picture. The supervisor Tara ** who my daughter told about the incident said "I will handle this." She them walked over to my mom and says "I told you I would handle this." My mom asked if she could take Tara ** picture. She told my mom to leave the store. We did. I will never ever shop at Target again.

I usually don't write comments, but I'm sick of some of the Target East Harlem employees. I had two bad experiences at Target, but the most recent happened three days ago. I was looking for a certain merchandise, but couldn't find it. There were no employees in sight, after searching for one that was I guess stocking up merchandise. I was walking towards her, she saw me, turned around and acted like she didn't see me coming to ask her a question. I even was calling her politely as I was walking to her. When I got there her demeanor was very rude. I asked her if she knew where the item was. She just shook her head no and walked off to get more items that she was restocking. I thought that was so rude and unprofessional. If you don't want to help customers you shouldn't work retail. Finally I found another female that directed me to the item I was looking for. She wasn't rude, just acted as if she didn't want to be there.

I have been going back and forth with Target for over a month now. I've experienced the worst customer service ever. I am so hurt by this because I really love Target. I've been hung up on, called stupid, and just treated with so much disrespect that I now have to consider no longer shopping at Target. I can't even begin to explain my frustration and the concern I'm having still hasn't been resolved.

I purchased a baby car seat online for a baby shower off the expectant parents' Target gift registry list. Normally I would make my purchase at a Target store, but the item was available online only. Purchasing and delivery were easy and hassle-free, but the item was delivered to my home in a box that was filthy dirty, crushed and had obviously been opened and re-taped (possibly more than once), totally unacceptable!

Customer service kept hanging up or dropping my calls when being transferred as we tried to fix a payment issue during August and September of 2015. The customer service seem to be limited in solutions and robotic in decisions. The customer service lacks ability to resolve many problems. This situation was worse than in 2014, when I took an item back the next day after purchase and the store said they had to give me store credit back instead of refunding my credit card. I had to call the central office at the store to get the problem resolved. I had dropped calls and transfer issues calling their customer service from the store.

Me and my parents went for shopping at Target a few weeks back. My husband and I had recently made a Target card for that 5 percent discount because we shop a lot at Target. So at the check-out my mom paid the lady at the counter in cash and asked her if she could swipe the card too just to get the discount. The ill-informed Target employee let her swipe the card and also took the cash. The receipt says that we paid on the card which my mom didn't check. Huge mistake. But that lady on the counter, Diana -- I even remember her name -- she took the cash! A week later when I checked my Target credit card account it was showing up those $111 that we had already paid at the store.

I was suckered in by Target's subscription offer wherein you sign up for periodic delivery of a product and receive a discount and free delivery. Sounds good, right. The problem is that Target has very poor quality control of their shipping, billing and credit operations. My first order of dog food was fine, but on the second order, I was shorted one bag. Fortunately, this was resolved with a phone call. However, on the third order, things really fell apart.

I created an account to shop online. First you create account for your red card (debit), then you create account for the online shopping. First, it times out, so you have to sign in about every 2 - 10 min. When you are trying to filter by size, cost & gender, it will change without you changing it. Then, to try & go back, it's almost impossible. So I adding to the cart & all sites I have been on has an option to check out or go back to shopping. This one doesn't so you have to start again. So I have to sign on again & now says incorrect password. Tried at least 5 times, now I am going to reset password. I did that so many times because it was never sent to my email. So it tells me if having a problem call the online customer service.

Hello, I am Adarsh **. On Sunday I have visited Target center in Ridgedale, Minnesota. While checkout, I swiped my card, and the cashier told me that it did not go through. So, she asked me to swipe again, and I did. After coming home I realized that I was charged twice. On the same day, I tried to contact customer service online, and they told me that they don't have access to 3rd party credit cards, so they were not unable to refund me the money. So, I have left a online message yesterday, but still did not hear back from you.

I ordered some products online and had store pick up. Some reason they canceled one of my order. They had the product available in store. I bought all of those items because I had huge discounts. Instead, I ended up paying more. Waste of time and the customer service was of no use. Very disappointed.

As a new mom school supply shopping was something completely new to me. Target had all the supplies I needed, all in one easy to locate place as well as a large variety of options. When it came to a pair of all black shoes, the search was a little more difficult. An associate was able to help me locate a pair that closely met the requirements of my sons school as well as refer me to a different location in the event their store was not able to meet my needs.

Merchandise returned for exchange. Not available or in stock. Was treated very rude by customer service person to the extent that I had to ask for manager. Manager was pleasant, professional and resolved my issue. What happened to "The Customer is always Right"? Plus, could the restrooms in the Merced Store be upgraded?

I purchased gifts off a bridal registry for the ease of convenience of this option or so I thought. When ordering gifts from a bridal registry online with other companies in the past, I have never had an issue. It was quick and easy and efficient and the gifts were sent directly to the address I indicated. Not so much with Target. Apparently when you order off a bridal registry or any other registry with Target, it automatically goes to the home address listed on the registry instead of giving the buyer a choice to be delivered to the address of the purchaser as was what I had wished to do since we are attending the bridal shower in the near future and wanted to bring the gifts ourselves wrapped and ready with a card, etc.

Supervisor "Sean" at the San Francisco Central Target Express was extremely rude and apparently frustrated upon a register system glitch which required a system reboot. He chose to take out his frustrations on the customer by refusing to assist the customer to complete the transaction and instead inappropriately instructed the customer to go to another store miles away instead of using another working register or to re-attempt upon reboot. Ridiculous and terrible lack of customer service and training! I expected much better from Target and will take my business elsewhere.

Where do I begin? This day in age, where technology is booming, you'd think Target would be able to have an efficient website. Their website flat out SUCKS. The filters do not actually filter and they need to add some options. For example, I cannot tell you how many times I've been on the website searching and searching and then I go to check out and guess what? The items I wanted are 'out of stock'. Target - WHY do you show items that are out of stock? You just wasted my time. Further, I live on a military base overseas and about 3 months ago, I all of a sudden could not access the Target website. I know this has nothing to do with the country I'm in because I've spoken to friends on military bases in FIVE other countries and they now have the problem, too.

They offer e-gift cards just to hold the funds, harvest info, and then cancel. Avoid these clowns at all cost. All they want to do is harvest your info. In the end, you end up paying the price when they get hacked and the circus monkeys that run their online security don't know bananas.

I purchased an item from them and they used ups to deliver but I never received the item and when I contacted Target customer support they advise me to not worry, the package is on its way, and that UPS scans items as delivered when they actually do not deliver. I find that very strange and NEVER encountered an issue like this before. I also contacted UPS and they have an investigation going. Both companies have an unethical way to handle purchased items and service. If I pay for an item I expect to receive it and not an email saying it was delivered when it was not. I have surveillance to prove no delivery was made on that day plus I was home the time UPS claimed to deliver. Target was no help in investigating what happened here. I will never shop with a shady business like this anymore.

A real disappointment! Lack of information for international buyers. I bought on Target.com the US 100,00 eBay gift card with a price cut of 10 dollars, since I'm going to the US in a few days. So far seems like a good deal saving 10 dollars, but that only consumed my time and energy afterwards. When I purchased the gift card, I used Paypal as my payment method, with my Brazilian International credit card, and things ran smoothly. But when I tried to use the gift card on eBay Paypal was not processing my payment. Since the item was US 145,00[sic] I had to pay the extra US 45,00 with my Paypal account. Reaching out to Paypal I was informed that it was a common policy, that in order to use the gift card I would need to have an american credit card and an american billing address, and this information should be available to me before I made the purchase.

After rush ordering an item and paying an extra $15 for a $50 purchase, I discovered that my item was not going to arrive for another 5 business days. I called customer service and was only offered a refund for the shipping cost and the option to return the item when it arrived. No one offered to try to ship out another one, locate one or even reimburse me for the trouble I went through. I asked to speak to a supervisor and was told by the woman on the phone she was the only supervisor and no one else could assist me.

I ordered a fan from Target (instead of my normal online shopper Amazon) - BIG Mistake. All went well at first, including the payment with PayPal, and the confirmation. But it never arrived!! I never even got an email with an update and when, 3 days after the latest date it was supposed arrive, I checked the Target site, it said the order had been cancelled. Fortunately the PayPal payment was refunded, but whoever runs a business where they just cancel an order and don't even let you know. HORRIBLE and the end of an online customer!

I have gone to Target and the cashier told me "would you like to save some money from today's purchase?" I agreed and she processed me and gave me a receipt and my total was 35.51, then I received a card in the mail 9 days later. 2 months later, I received a bill for 97. I called and they claimed that I missed 2 payments plus interest. I am not sure why the cashier did not inform me that it was a credit card. In addition to that, I have not received any bill from Target about the 35.51. Worst customer service skills ever.

I went to Target to purchase several items. My total bill was $104.00. I have written checks there multiple times over the years from the same checking account. My check was declined even though I had way more in the account than $104.00. They could not offer an explanation. I was extremely embarrassed and was lucky to have enough cash to cover it. I called the 800 number and was on hold for 30 minutes with no answer. I will never shop at Target again because of this incident. It makes me wonder if my information has been compromised.

I tried to change the password on my red card. Here is what happened: 3 requests for password change info to be sent to my email - 0 emails received. 4 phone calls: 1) Call number given on the change your password site. 800.659.2396 I was told that they could not help me with Red Card dept. They hung up on me; 2) Called Red Card direct 800.591.8369 I asked to speak to a supervisor. Was left on hold 8 minutes. I hung up; 3) Called Red Card at # in #2. After speaking with a representative and asking to speak to a supervisor I was hung up on; and 4) Called Target.com at the # in #1. Asked to speak to a supervisor. Left on hold 9 min. She said she could not help me. Did not apologize for the 1 hour plus I had expended on this simple task until I reiterated the circumstances of this journey. All this to change a password that never did get changed.

My first use of target.com was to order an item. I paid with credit card. Soon after my order was accepted, target.com notified me the item is back-ordered and may take a month to 6 weeks and that I can cancel and get a refund. I canceled and three weeks later I still have not received my refund. I tried to resolve this earlier with target.com on the phone. I spoke to someone in the Philippines. From her accent neither she nor her supervisor were able to help me in any way. it turned out the item did arrive about 10 days after my order but by then I had received the same order from amazon at a 20% lower cost. I immediately returned the target.com item unopened and when I did, the UPS office told me that they were unsure from experience whether or not Target would accept it or send it back to me. My first target experience will SURELY be my last!!!

I was originally very excited to buy this top, because I loved the colors and patterns. The push-up seemed like it did the job and it was sturdy. However, when I first purchased it, I got home to find I'd gotten the wrong size, because all of the hangers were labeled wrong. When I thought I was getting a small, I actually bought an extra large. So, I went back to exchange it the next day. When I tried to try on the correct size, I couldn't figure out the straps, and the padding was really weird. I returned to the store because the straps weren't attaching because the slots were sewn shut and the padding was just a wreck.

March 1st, 2015, me, my sister & my 11 year old niece went to Target in Vacaville CA. We are shopping around and our basket was really full! Well, my sisters and I have 9 kids and I have 1 myself! So of course our basket was extra fool. It was still school time and summer was right around the corner that is what we was shopping for... I took this incident as if he was being racists, because as we were shopping I look behind me and I see a dude on his knees looking through the kids clothes - looking at my 11 year old niece try on her clothes. Although she didn't do it in the dressing room, she did it over her clothes. So I go pop up on him and before he can see that I was standing next to him - he was still watching her and he had on security clothing. So I took it as if he was being a pervert towards her.

Hi. On the date of July 18th, 2015 I came into your Willow Lawn location store to exchange a pair of headphones I had received as a birthday gift. I did not have my receipt because all I wanted to do was get a different color headphones. The first representative that assisted me at the returns desk said due to the high cost of the item I would need a receipt to make that exchange. To me, that did not make any sense at all so I requested the manager so the manager could explain the return policy.

In January I purchased VIZIO TV 42". Instead they sent me a 32". I sent it back and apologized for mistake and gave me a 48" for the lesser price but did NOT send me A Warranty!! What is going on?

I initially consulted Target.com for in stock availability of a baby Burt's Bees ointment. It stated there were 3 at my local Target. After driving in traffic and paying for parking 2 different employees informed me the item wasn't even being stocked on the shelves - literally there was no place marked by a price tag in the baby items shelf for the brand. I called Target, explained to the rep what happened, asked they sent the item and waived the $5.99 delivery fee under the circumstances. The rep put me on hold so he could "verify and approve" the information and eventually agreed to waive delivery charges. This was on 07/15/15.

I placed an order on Target.com several weeks ago for 2 items. One item was shipped via FedEx and I received it with no problem; the other was shipped via UPS Mail Innovations. After nearly 2 weeks, I checked the tracking on this item--which should have arrived days earlier--and saw the following: "Package returned to sender by local post office due to incorrect address. Contact sender for further assistance." I knew that the address I entered for the order was definitely correct because 1). I received the other item in the same order; and 2) have ordered other items using the same account/address with no problems. I contacted Target customer service, expecting to receive an apology and a simple resolution. I was definitely disappointed.

I went to a Target Store at 225th and King's Bridge in the Bronx with my wife who is in a wheelchair and our two small daughters. My wife had her purse in the back of the wheelchair and she felt someone take it. I went after the individual and found my wife's wallet in his cart. I confronted him and call for help immediately. About 10 Target employees came and no one did anything. They just let the guy go. I ask for the head of security and he said that he wasn't there so he couldn't help. So I ask for the store manager that came after 30 minutes or so and didn't want to give me her full name. She said her name was DORIS and that they couldn't do anything because they CAN'T GRAB ANYONE even though he clearly committed a crime.

Stores are usually clean and there are enough staff to respond to the customer's need. Staff are usually friendly and helpful. Merchandise quality is average to good and pricing are reasonable. There are enough store locations around state of IL.

Was recently in the Target at Sleater Kinney. In line I was chatting with a friend who had her new baby. When it was my turn I paid for the single t-shirt I was purchasing and as my county does not allow plastic bags and Target charges for the paper ones I said I did not need a bag. It was only the single item. The entire time there was an employee standing less than three feet from the cashier.

Target Irvine Spectrum -- I have never seen such a terrible management before in my life. One of the supervisors named Ivette or whatever her name is should be terminated for the way she treats the cashiers. Not just her. They literally force their own employees to open that stupid Target card. It's not required for them. They shouldn't be forced to open one themselves. If you want to be a successful company, you might wanna try and treat your employees the right way. Target should seriously reconsider who they hire as supervisors. Never shopping at Target again.

On 7/11/15, checking out after shopping at the Target Antioch Slatten Ranch store in Antioch, CA., my cashier, Hildreth, placed my kid's (3) individual flavored milk bottles in with my (4) packages of raw Jennie O ground turkey. I asked that the milk's be replaced because my kids would be drinking out of the containers in the car and I was not certain that the ground turkey packaging was secure. I did not want their little hands or mouths exposed to raw meat and/or blood. I explained my concern about the raw meat/drinks and the possible exposure to my kids.

I have now ordered the same item twice and each time they send it out UPS to my home address. They refuse to send items to my PO Box where I receive my mail. UPS then transfers the package to the US Postal Service who does not deliver to my street address and the package gets returned. Then I get to spend the better part of an hour trying to understand the customer service agent from India who answers their 800 number. I am beyond frustrated and will never, EVER buy from Target again!

Family was shipping us a wedding gift. It arrived broken. UPS took it back same day. I called Target. They said the sender will get a refund. I said "okay, but I thought we were getting a replacement". The attendant said "sorry, nope". So we got to see our gifts, a flip waffle maker and a 4 count Threshold glass container set. We don't even get to have them because we asked for a replacement. How is that fair or make any sense. They were gifts and because they weren't handled with care we don't receive any!

I bought an air pump at Target. I then took it home and charged it for the required 10 hours, it did not work. I took it back to Target and they refused to let me return it. Target told me their policy on camping equipment was exchange only, which I can understand. But I feel I should have been informed of this policy before I bought the item. When I asked the store manager why I was not informed when I bought the air pump of the return policy, she told me it was on my receipt. It was in fact not stated on the receipt. When I pointed this out to her, she simply restated that I could not return the air pump. I also feel since the item I bought was defective, they should have taken that into consideration. I will never shop at Target again for anything.

I bought perfumes from them. Shipping was fast, but as I excitedly opened the box, a spider greeted me - did not bother me though. I took the brown paper out they used as padding for my items and tadaa! A bug! Maybe a little beetle, I don't know. It was disappointing.

We purchased from Target store with the Target card and tried to make payment. They would not take payment in store. They said they would send us a card with account number that will help us pay online and we never received that card, and so we could not make payment. Now they charging us 25+35 = 60 dollar late fee. Pls help us.

I was placing an order online with Target. I was going to use my Target red card that is linked to my debit card. I was asked to put in my card number and was also asked to provide my PIN number. I called their customer service number and was then transferred to the red card department. I expressed my concerns that they should require people to provide their PIN number. I was told by the representative that providing my PIN number was for my own protection. I do not think this is safe practice for consumers when conducting online shopping.

I purchased a Bissell Carpet cleaner and 3 year service plan from the Target in Lake Elsinore, Ca. The hose on my carpet cleaner is not working. I contacted Target at 8664696356 to file a claim. They first informed me that they were sending me shipping labels to ship the cleaner. A few days later they left me a message that I would have to bring the cleaner to a service center that is over 30 miles from my home. Then I contacted them in response to the voicemail then I was told they will get back to me in 48 business hours. Then when they got in contact with me they informed me that I would have find my own service center and they will reimburse me. The nearest service center is over 20 miles from my home. When asked will I be reimbursed for my time, travel, and gas for making two round trips, they said no.

Husband went to buy something coffee was on list. At register it wouldn't ring up so cashier told him they did not allow coffee to be bought with the EBT card. He knew that was not right. I had bought it many times even at that store - so he asked for manager who ended up AGREEING with cashier that it was not allowed? Called Target after 4 calls on hold over 1 hour. A representative in Minneapolis stated he would send $25 gift card - nothing received for 3 weeks? Called numerous times always connected to Philippines or Latin American person without record of the promise. Calling lawyer soon if it doesn't show up. TIRED of using up my prepaid minutes on hold for the customer insufficient service dept. Target losing lots of customers after cc problems. Now losing more from not training employees. Don't get me started on ineptitude of their pharmacy dept. OMG.

Went into the store at the last minute to buy a wedding card and NONE of them had envelopes. Looked thru the whole department and there were no envelopes for 90% of the cards... Reply, "so sorry to hear that".... Nothing else.

Hicksville Target Long Island. Tried to get a good deal at Target and didn't realize what the workers had got me into. Miscommunication and misinformation throughout the whole process. I never ever had such a terrible experience in my life. First, the worker who helped me purchase my iPhone 6 told me the wrong deal and made me sign for the wrong thing. He misunderstood which I understand, but the next guy who tried to help messed up even more. Printer wasn't working for a whole week where I stopped by twice after the original transaction to get my 100$ gift card which is guaranteed when buying an iPhone 6.

Honestly, I always loved Target! I quit shopping at Wal-mart years ago and switched to Target. Lately, the customer service here has gotten so rude that I'm contemplating switching back to wal-mart! Never thought I would say that. Target left off my 20$ ecard for a 100 online order... And when I called regarding it the lady was very rude. When I asked her name - she stated she told me that at the beginning of the call. ** had Total attitude! Then the supervisor gets on and never apologizes for her attitude. He explains to me the ecard had been returned via email??? It made no sense at all. Target has my email that I've used for years... Funny how the ecard was undeliverable but their sales ads always make it to my inbox. I feel as though Target was trying to scam me out of the 20$. I no longer trust this company. Sad to see how far downhill this company has gone in just a couple of year's time!

Absolute joke! Never will I shop here again. I put up with the hack on my account and the joke of a pharmacy. But today I tried to return two items but one item they refused my receipt and would credit 1/2 the money and the other 120.00 item no return.

I purchased a few Sonia Kashuk brushes from Target since April. I am still yet to receive them, when I try to log in my account I keep getting access denied and when I tried to reset the password it still wouldn't log in. I am not going to call them because it's an overseas call which is expensive. I'm never buying from them again. I'm upset that 50 USD went down the drain.

I placed a order online for a 4 pack of brief boxers on 06/07/15. Three days later I got an email sent to me stating that my order has been shipped. Everything was so far so good. They gave me a tracking number for my item. So I tried to track my item down and on the screen it shows up as an invalid tracking number. It is June 17, I still have not yet received my package. The worst online shopping experience ever!

I placed an order on Target.com for 3 sets (2 per set) of throw pillows on 6/4/15. After ordering, I received an email stating all items were back ordered and would not be delivered until sometime between 6/23 and 7/9. Then, 3 days later I received another email stating 1 set of the pillows had shipped (6/7/15). On Friday 6/12, a Target package was delivered and when I opened it, my packing slip for the 2 pillows was inside but instead of the pillows... I found a box of PAMPERS DIAPERS.

Had the worst experience with Target. Made my first purchase on 05/31 for around $30.00 (with a 10% off promo code), which allowed me to have free shipping. When all of my items arrived, one item was defective and was unable to be used, and another item was the wrong color. I immediately called Target to let them know of the two problems I had with my order. Not once was I told "I apologize you did not receive the correct items in new condition." I went on to explain the situation. I was then told by the agent, that I needed to return the lamp to a Target store and wait about 10 business days to reorder my lamp because they had to contact the warehouse to see if the warehouse put the blue lamp in the yellow lamps spot. He was unsure if it was a picking error, or a slotting error.

I've been shopping at the Target in North Miami, Florida for over ten years now and never had a single bad experience until today. I visited the store earlier today to pick up quick grocery items that I usually do a couple times a week. My boyfriend and I have a habit of walking around the store to check out what's on sale or what's new and always tend to make impulsive purchases. While I was in the women's active wear section of the store I noticed two security guards paying attention to us. I didn't make anything out of it because I understand that their job is to be observant and protect the store. While my boyfriend and I moved to the men's section of the store, I continue to notice them again paying attention to us. Although I felt uncomfortable now, I still ignored them because I know I didn't steal anything.

This is the second time in three days I have called because the website froze and will not take my account information. I was on hold for 30 minutes and then the rep gave me the same lie the last one told me. They are having account upgrades and to call back within an hour and my account will be fixed. They conveniently did not have a record of my last call. When I called back in 2 hours, they told me the website was still being repaired. When I asked to speak to a manager, she said they had no managers working today (a Saturday). How can I feel confident my information is being kept secure when Target can't even run a website??

I ordered a baby crib almost two weeks ago and was given a delivery date of June 8 - June 11. Well today is the 11th and still no crib. I called the company that Target apparently uses for delivery of large items and I am told that they don't know where my package is. When you go online and track it, it shows that the package arrived to their warehouse on June 5th. I then called Target and ** said that if I don't have my crib by the 13th then I can get a refund. What???!! I need the crib, not a refund!! Very frustrating. He then went on to say that orders get misplaced often. I said "well don't you think Target needs to get a NEW delivery service if this happens "often"?!" If you do not have to order online with them, my best advice is don't. They honestly don't care about you as a customer.

Item was mismarked and locked up. There were 6 the same all mismarked and locked in glass end cap. They would not give for the price listed and was very rude. Call up complaint number and explained. Was told I would receive a $50.00 gift card, which never came. Still waiting after 2 weeks. They cannot find the complaint in system. Told them, "It may be recorded. Check tapes on phone or the customer service at the store." Told them the store location and time.

I pre ordered elder scrolls online limited edition for the xbox one 4 months ago when they told me they had it in stock. They waited till the day it was supposed to arrive to tell me that I couldn't get it. WTF! Now because they didn't tell me sooner I can no longer get any pre order bonuses and they want me to wait till they get more in stock. I missed out on 7 special items just with the game and 3 dlc items! I'm beyond angry. They could have told me months ago.

I have always enjoyed Target and Target.com but my experience tonight with guest services has upset me. I called and talked with a customer service rep about price matching an air conditioner bought online at Target.com from a price both on Amazon.com and Walmart.com. The customer service rep said I had two options to get the unit at that price. I could either go buy from those vendors OR purchase the unit on Target.com, call them back at customer service, and they would refund my REDcard. So I did, bought it from them online. Twenty five minutes later, I call them back and explain the story. I talked with ** (maybe **) and he said he would find it online to confirm the price on the competitor's website and credit me the money.

On Chrome, IE, and Firefox, I can't shop from one of my computers because the items in my cart just don't show up - the page is blank. Target.com is the only site this happens on. Of course, target.com customer service can't or won't help, so I pretty much can't shop online at Target anymore! I've ensured I can accept cookies, but nothing seems to work. :( Has this happened to anyone else?

When searched online, I found a deal with $5 gift card. I ordered and picked them up at the store. But I did not receive any gift card. I used to think it was shipped out separately but nothing came. Finally I contacted them. While I was told there is no deal for my order. What? I also kept an screen snapshot when I bought them. There is indeed an gift card offered with this order. Very bad experience. Have no idea what is going on there. Will never and suggest all my friends do not try Target Online.

I ordered a 55" LG television to be delivered. FedEx brought a Vizio 55". I called Target's guest services and was told that the Vizio was more expensive than the LG. I told them I didn't care, I wanted what I had initially ordered. They told me that the LG television was out of stock, and that I had two options. 1. They would send UPS to pick up the Vizio, and issue me a refund or 2. I could return the Vizio to Target myself and get an exchange. I asked them to check and see if the LG was available at a Target by me. They said it was available at all three Targets close by. I asked how come Target doesn't ship me one of those TV's. Was told they couldn't do that, and my only option was the 2 options that they had given me.

On 06/07/2015 I went to target located at 2161 monterey hwy san jose ca 95125 phone # 408-660-1703. As I approached the check-out line there were two customers in front of me. My items total $135.26. I gave the cashier seven $20 bills, the cashier check each and everyone of my bills. She DID not do that to the two customers in front of me. Nor DID she do it to the customer behind me. I called her out on it and the supervisor came over and state she was sorry that happen and she would talk to the cashier. I said I am sure the cashier was instructed by higher up in target to check all ** people money. It was plain racial discrimination. I dont have a problem with stores checking the money. What I have a problem with is when you do it to me an ** but not to any other race and you do it right in front of my face. Pure racial discrimination nothing more nothing less.

I ordered a Bassinet mattress from Target rather than Amazon because on the website next to the product it said "Get in 3-5 days free for limited time." Needless to say after I bought the mattress the confirmation email arrived with an estimated arrival of 7 days, which is too late for what I needed it. I called them and the customer service lady was rude and said the statement get it in 3-5 days is just an estimate. So, I asked for a supervisor - she put me on hold, 12 minutes later I was still on hold and then the call dropped. I decided to email them. I got a generic letter back that did not even address my concerns. I wish I had purchased elsewhere. I will not recommend the store as they did not deliver as promised. Moreover, the customer service was awful.

Ordered a coffee table. Never received it had to reorder it. Target said they would give me free shipping for it to be expedited the 2nd time. That was a lie. Over $500 hold was put on my credit card. Then I get an email saying the coffee table would not be delivered till 9 days after the estimated delivery date. When I called to cancel it they said I couldn't and I would have to call the shipping company to refuse it. Then when the coffee table is delivered to Target 7-14 business days later I will be refunded. Horrible experience. Good to know Target is making interest off their mistake and I am paying it.

I purchased a bottle of Tide that was advertised to come with 6 rolls of paper towels. The cash register would not accept the coupon so a person was called to get the "right" package of Bounty which was not accepted either. This took 20 minutes etc etc. Finally a total--my bill was $175.31. I wrote a check using an account I've had since 1978. I checked my balance this morning and my account had around $5000.00 in it. Target's check service refused it without giving a reason. I called a manager who also called this company named Certegy in Tampa, Fla. She could not get a reason either but offered to let me apply for a Target credit card. She also offered to hold my purchases which had taken me 1.5 hour to choose. I was too angry by then and did not offer to go get cash or use my Visa card. I left the store after two hours with nothing. I will never shop there again!! Angry in Colorado.

I have never been one to leave a bad review for any business, usually if I'm disgruntled I'll just never go there, but honestly, I have had such an awful horrible experience with them I strongly advise you go elsewhere for your registry needs or daily shopping in general. Especially if you are doing online shopping. I will make this short and simple to read so you get the info without a huge long story of how bad it really was.

I had a major hassle with the customer service supervisor at the Elk Grove store on Laguna Ave. last evening. They won't accept a gift receipt when returning items purchased from the personal care dept. I don't like strangers to know about my personal care purchases, so I showed a gift receipt instead of a full receipt. They had a problem with that, because they said people buy these items with coupons. I read online that if you buy with a coupon, and return items, Target will give back the price you paid and the value of your coupon, in the form of a giftcard... So what difference does it make if you show a gift receipt or a full receipt?

I have had my Target Red Card for over 10 years and have never maxed it out and have paid on time as I hate paying interest. This month I forgot. I got a nasty letter with the heading "This is an attempt to collect a debt" which was dated 3 days after the payment should have been received. In addition, my total debt is about 6% of my credit line. I would assume that I might get a reminder but not a nasty one as if I am a dead beat who does not pay debts. If Target is having problems with income as this letter suggests, making loyal customers who usually pay on time angry is not helping them.

After going into Target Belconnen to buy a bracelet to hide a rash I found one. Meanwhile staff member was on the floor fixing up something. I WENT to try on bracelet. As I took it off the hanger it fell apart. All the elastics broke and went on the floor. I picked up the pieces while the staff member picked up some. I gave her the rest of the remains. I apologized but she just walked away without a word. Then as we got nearer to her and another staff member, first staff person was telling her how I broke the bracelet and the filthy look we received from both was so awful. After 15 years in my own retail business I have never witnessed this type of customer service. I will never step foot in this store again.

I had ordered online for a surprise baby registry and it asked if I wanted to send to a different address so I clicked the "yes" box and added my info in. At checkout it said all the correct information. Well a few days later I get a call from whose baby shower it is, saying she received the packages and now knowing it's for a baby shower.

This morning I purchased two car seats at a Target Stores with cash. On my way to another place my wife told me that she already purchased the car seats online. So I stopped at another Target Stores to return them that I was close to. I dragged them in and went to customer service. She scanned the receipt and the item and then said, "hold on a minute I will be right back." A few minutes later she told me that I can't return them to this store today as I would have to wait 24 hours or receive store credit. I said, "why not as I paid cash?" She explained that you have to wait 24 hours to return at a different store as the computers are not updated. She said I can go back to the other store. I asked to speak to a manager as I never heard of this before and it's not listed as a policy on the receipt or the policy board I was staring at.

Last night my mother and I went to use a few coupons at target. We are not extreme couponers, nor that great at it for the matter. I called to complain about a purchase. The manager put me on hold for 15 minutes only to come on and scold me about my couponing. He claimed he was "cool" with couponers and that he wanted us to shop there, and while I was very nice I think he was really rude. He told me that I could not purchase my next transaction with a gift card that was from my previous purchase 20 minutes before. I wasn't making money or getting overage. I was still paying $5 every time I made a transaction.

I was in a Target store in Minneapolis. I am African American. I was followed around the store by an employee and when I complained to the store manager, he assured me that was not the case. Anyone can tell when they are being followed. I found an item that had not been opened and knew I purchased it from Target's. They told me that they didn't sell the item anymore. I said OK and walked away. I went to look at some other kinds and saw one I could maybe use. When I got in line to pay for the items, I changed my mind because I needed something different. I was detained by store security and escorted to customer service and demanded that I purchase the item. I was in shock and tried not to make a scene so I paid for the item.

Last night I purchased 3 gifts off of a girl's wedding registry. Tonight I realized that I had sent the gifts to her house instead of mine. Because I am attending a shower I called Target and asked them to send the gifts to my house instead of hers. After spending 1.5 hours on the phone with everyone, including the manager, no one would change it. I will never do business with them again.

I recently purchased a Samsung tab 4 and was not happy with the product. I used it maybe for 1 hour. When I tried to return the product I was treated like I was some kind of thief. On the outside of the box that the tab came in are a series of numbers the top one being the Model number. This number was not on the phone but the serial numbers matched, and also a second model number that did match. This is when they started treating me like I did something illegal. I did some research and from what I can tell those numbers are for the store and not relating to the tablet. When I pointed out that the serial numbers matched and that one of the model numbers also matched they treated me even more like a criminal and threatened to call security.

Website is awful and for years no matter what device I am on freezes up. Terrible. Has made me choose other stores for online purchases continually.

Order the Disney Cars bed and yes of course they sent the wrong thing twice. Nah I'm waiting on my refund since April 17th! Call them today now they say they didn't get the boxes. And we have to check on my refund so I called the efw company and they said they delivered the beds back to Target! My son has been sleeping with me since they took the money on April 8th. I will never ever do business with this so called company again or tell anyone to shop there because of their garbageness! So freaking mad right now at them. Then she says they are going to have to look into it and it may take an additional 2 to 3 days. I almost came there the phone on her like Bill Cosby in Ghost Dad. Target I have a few words for you! "It's MY MONEY AND I WANT IT NOW!!!

I am writing this to inform you of my severe concern over recent events that have taken place due to Target's faulty security and shoddy, unhelpful, and frankly, unfriendly customer service. On April 11th, I happen to check my personal email and noticed several confirmations from a Target order for iTunes gift cards. The emails stated that a shipment is on its way, and e-cards shipped to my email from Target; one order $200, another $150 and another was $25. I noticed that they were addressed to my boyfriend and immediately called him to make sure he hadn't ordered any, which he had not. He hadn't placed the order and that's when we came to the conclusion that my Target account had been hacked. His bank has been made aware of this situation but we feel Target has a responsibility as well in this matter.

Tried to cancel an order within 5 minutes after I received the confirmation email for a Target order. Silly mistake, the item is going to a different address than I intended. I called them to cancel or reroute the order. 1-800-591-3869 was the number they offered in the email. The link they gave me to "check order status" does not have any option to cancel the order. The first rep said that I needed to call within 5 minutes, otherwise, the order gets submitted. Well, after being on hold, I was well past this time. They said that they can send a "return request" but it is NOT a guarantee that the item is canceled. They said that when the item goes to the shipper that I can "make arrangements" (their words, not mine) with them. I asked for a supervisor and the rep hangs up on me.

I was making a purchase in Target yesterday when the cashier asked if I wanted their "rewards card" to get 5% off my current and future purchases. That is the ONLY info she gave. I figured their "rewards card" was like many cards I have for other stores, where you swipe it when you make a purchase, and earn credits toward a discount that is later sent to you. She asked for my I.D. and a "voided check." I was surprised but figured this was for identity verification. She ran both through her register, then I swiped my credit card to make the purchase.

The Target store on Indian Bend Rd in Scottsdale, AZ decided to discontinue the entire aisle of stickers and replace it with large wooden letters and acrylic paint. I'm a teacher and have gone to Target for years, specifically for the stickers and of course I end up buying a bunch of other things when I am there. If I wanted to purchase big wooden letters and acrylic paint, I would go next door to home depot or across the street to Michaels. Target made a poor decision to get rid of all the stickers and replace them with a product that is a one time buy. I do not know a single person that goes shopping for large wooden letters on a weekly basis.

This is the promotion I found online on Target's website: "Spend $50, save $10 on select paper products when you enter promo code KCSAVE10 at checkout. May not be applied to previous orders. Offer expires 05/02/2015 at 11:59pm PT." I was told that even though my order was over $50, I have to spend $50 on paper products to save $10 by **. If I have to spend $50 on paper goods then you need to say that in your advertisement. The same thing happened when I tried to apply a promotion to a blanket last Christmas. They need to be upfront with their terms.

Whether it's due to me being an honest couponer and/or a minority, every time I walk into this particular Target, there is a supervisor named ** that will eyeball me until he sees me come up to the register and make sure that he is right there to see what I am doing & buying! He even goes as far as standing very quietly to hear exactly what I am talking to the cashier about! I truly believe this is due to me being a minority, Asian I may add. The reason being is because I am not the only Asian customer that he does this to. I have heard from many other Asians alike that's had the same or similar experiences with this specific supervisor.

I wanted to order an item from a bridal registry and have it sent to my house. The online site wouldn't give me the option of sending it to myself so I called the support line. The man there told me he would fix it and then said he had changed it to my address. I checked online and it was still being sent to a different address. I told the man the address was still wrong and he said not to worry he would fix it. He worked on it for a while then told me that he had changed it so it would now be sent to my address. He then asked me if he wanted me to send it. I said I wanted to check if the address was correct first but then I received an email saying the item had been ordered. And it was to the wrong address! I told the operator I had not wanted it sent and that it had gone to the wrong address he told me he would put in a cancellation order and then did so.

I shop at Target quite often! Sometimes I buy too much or I just changed my mind OR my daughter puts everything in the basket she wants! Either way when I go to return items...they to tell me I can only return 4 items at a time... Doesn't make sense but ok we lug the wrong size diapers back to car where they sit until I go back. Anyways so I go to the other Target and returned the 4 eye shadows I now told my daughter she can't have now and the diapers and still can only return 4 items and told PER FAMILY A DAY. Wow now I have a eye shadow in my car waiting 'til I go back.

I have previously worked for Target and I know their slogan is all about the "guest". I have had so many problems with their payment team members. I paid off my account in full and they hit me with a late fee because they only have a 3-day grace period and I receive my invoice after that grace period closed. I called and left a message with their accelerated payment group and NO ONE called me back. I was furious but I decided to go ahead and pay it off but have them take it off my credit score. Apparently they have this thing called "fair trade act" which doesn't allow them to do it because as it was explained to me they have so many people that owe it would be unfair to have it taken off the credit score. I mean REALLY? And you are supposedly all about your guests. I hated working for them and I hate them now. I am paying them off. Why am I being punished for doing so?

I go to Target, because they have the best prices for the food I buy. It costs double in most other stores, so I am stuck coming to this place. However, the prices are where the perks end. The lines are always way too long. One time, I bought 5 boxes of cereal thinking I would get a gift card, since that's what the circular stated. When I went to pay for the cereal (after being in line for 20 minutes) the cashier acted like I had three heads for asking for the gift card. She said "These are not the cereal boxes for the offer." When I showed her the circular, she realized all 5 boxes qualified for the offer, but then said "Well if it doesn't scan at the sale price then I can't give you the gift card."

I was at the cash register at Target around 9.00 pm on 28 November 2014 to purchase a Vizio 47 TV inch on sale for $480 include tax at Target Hampton Virginia. The cash register sell lady took my TV and sold it to somebody else out of my cart. When I confronted her why she was selling my TV she said she would get me another one, so far she left the cash register came back with another TV. I was very upset.

The 800 number the last 5 times I've tried to use it is always down! You cannot pay bills via the phone.

I placed an order that qualified for a free $20 gift certificate. My order confirmation stated that the gift certificate would be delivered within 4 hours. It wasn't. When I called to see what went wrong, they said that it takes 24 hours. What???

My three year-old daughter got an birthday present from a close friend and was disappointed in the color in the school bus (pink) and asked if she could get a yellow one so I told her we would change it for other one. So asked friend and she said that she bought it from Target and didn't keep the receipt. I thought since we didn't open the toy we could exchange no problem.

I ordered wicker furniture on March 8, 2015, through Target.com. My delivery was to be delivered on March 19, 2015. Target had immediately withdrew the money out of my account. I was advised by Target and EFW the shipping company that my order has been lost. I asked for new furniture to be delivered immediately. I was informed that the last 3 people I spoke with never escalated this case. As of today, 3/22 furniture still lost and Target.com will not refund me until their investigation has been completed. Very angry as they are throwing this mess on me.

I have been going to Target in La Mesa, California for 20 years. A Wal-Mart store has since moved into the same mall. Target has been giving nickel refunds for bringing your own bag. When I made a purchase last week the cashier told me I had to use a "woven" bag to get the nickel back. I had a heavy duty plastic bag. I told the cashier I always use this bag and received the refund. She said they have never allowed that and the only way to get the refund is to use one of their purchased bags or another store's bag. I contacted Target headquarters and was told to purchase one of their bags.

I had purchased a small piano for my daughter on Feb 07 on her birthday (AUD 15/-). It was her best toy so far and did not care to keep the bill and box as we thought it has to be good as it is from Target and looked good and solid. Unluckily, it stopped producing sound after a week and we were disappointed. But still decided to take it to the store to see if they can do anything. I took it to the same store, explained the situation to the lady at the lay-by counter and she asked for the Credit Card that I had used to make the payment. I gave her the card. She asked me to wait and try to find another one from the shelf.

I'm a senior citizen, shopped at the same Target on International Blvd since 2010, not only purchasing groceries for family of 5, doing my main household shopping, and filling SAME prescriptions for 5 years. Haven't a problem with the other employees, only the supposed pharmacist **. Target switches pharmacist too often, saw too many friendly, helpful, knowledgeable ones be transferred. Just when they get you and your meds straight, they are gone. Had no problems with any until ** came along. I get the same 6 scripts from my pain doctor every month, also have monthly refills on 8 others. Two are pain meds. As stated, no problem for over 4 years, until **!!

On Sunday, March 1, at 12 o’clock I stood in line to one of the cashiers at Target in Harmar, PA. Elderly cashier kept fumbling with bagging and with the cash register. He was slow and inefficient. Finally it was my turn. The old man processed my merchandise but hasn’t noticed the new customer bar on the conveyor and processed a few items belonging to the next customer. Ordinarily, in any other store, this would be a little insignificant mishap. All it takes is a few keystrokes to reverse such little mistake, but not at Target. The old man didn’t know how to get out of this. He kept calling for help but nobody came.

Like with most customers checking out they asked if I wanted to open a REDcard. I said yes for the 5 percent off and then following one month later never received a bill. Tried to pay online. They won't take credit cards or debit cards. I went into the store and said I'd like to pay and close my account. They still needed my checking routing number. I went online and read the reviews about Target REDcard, how it's a scam...They keep your routing and checking numbers and keep taking money out of your account, so no way was I going to to give them my information.

I bought some hair products that were on sale and decided against them and took them back to Target. I had some curtain panels as well but when the clerk scanned the two hair products she said that they did not match the receipt. I knew they were from Target as they were purchased the same day as the curtain panels. I explained where they were on the receipt but she said they were not their products and she wouldn't return them. She told me "OH OOPS you made a mistake I guess" and shoved them back at me. I was shocked and was way too tired to argue with her.

I ordered a portable scanner to do a project over the upcoming weekend. My scanner was ordered on Tuesday. Target Online offers 1 day shipping via UPS so I opted for that ensuring I would get my scanner by the weekend and work on my project. When my item actually shipped 2 days later Target Online showed that I should get it by Friday but once I received the tracking number from UPS I saw it was shipped UPS Ground which is the slower shipping option and would not receive the scanner till Monday.

I purchased 2 floor lamps online and used them for 4 months until one of the lamps suddenly began throwing sparks from the pole (not the receptacle -- the lamp!). I happened to be standing nearby and quickly unplugged the lamp. Upon inspection, I saw the cord that was inside the pole was damaged and had apparently made contact with metal. After a visit to the store and conversations with three customer reps on the phone, Target is refusing to either replace the lamp or offer a refund since it has been more than 90 days since purchase. They advised me to contact the manufacturer but refused to give me contact information for the manufacturer since it "was not their responsibility."

Placed an online order on Feb 7, 2015 for two TVs. Online said both were in. Charged my account for both. Got to the store they only had one TV. Meanwhile account was charged for two, they said to keep calling to see if came in on truck. Called for five days in a row. Nothing came in. Called corporate to see what the problem was seeing that we were charged and still nothing. Poor customer service within the store when calling. Poor customer service from corporate. Corporate cancelled order then replied that they had one in a nearby store available. Husband stated we had already called the other store and the corporate guy stated "No we have one. Do you want to place the order again"?

February 1st, I ordered my daughter a Moroccan duvet cover. She had searched for the better part of 6 months for the perfect duvet cover and finally found it at Target Online. When I went to order it, her size, F/Q was out of stock so she waited and watched for over 5 weeks. It never came back in so she decided to order the K size. That was Feb 1st. I received a receipt indicating delivery date of 2/5-2/9. Later received an email indicating it had been shipped. After a week or so, no duvet cover. I checked the tracking and it said that it was awaiting a UPS label. Gave it another week or so (life gets busy and time flies by) - still nothing. Check UPS, still awaiting a label, send an email inquiring about it. No response. Call today, 2/22/15 and after dancing with the automated system for a while, finally a very rude man comes on the line.

This complaint is in regards to the Grocery Department at the Lakeville Target. The shelves never looked stocked. The store is always out of items and when I say "No, I didn't find what I was looking for. Why are your shelves not stocked?" The response is always "We hear that all the time.” Really?! What is going on? Someone in your organization must be aware of this because the Lakeville Target parking lot never has as many cars in it as the surrounding Targets. I have to assume that your past customers are shopping elsewhere. Your numbers must indicate there is a problem.

Worst website ever! Don't use their online store. EVERY TIME I try to order something online, it either continues to have me sign-in, or it changes what is in my cart, or it just says "Sorry, something went wrong. Please try again later." Sick of it!

I called to make a complaint and Francessco states that his boss does not work in the office and that Target do not call their customers back at all. I bought a mirror console and it was cracked when I open the box. The bottom shelf on both sides where damaged. I spent so much money in the store the week prior and then to place another order online for three items and received it damaged and broken. I cannot believe that we spend our hard earned money and Target could care less about its customers. I was treated very rudely by the customer service idiot. It is a shame how Mr. Me lingo the Vice President sit in his high chair while we make his pockets fat and he could care, especially how his company workers treat customer. Listen we need to stop shopping at Target and go other places.

I switched to Brightspot Mobile from another carrier last August. My service with Brightspot was good until January 21 when I was suddenly no longer able to dial, text or use the Internet on my phone. I borrowed a co-workers phone to contact Brightspot. After conducting a few tests I was told that I was probably eligible for a warranty exchange. All I had to do was mail them the phone (at my own expense), wait 2-3 weeks and then I would get a replacement phone. This is my only phone. I live alone and have health issues. I asked about getting a loaner phone under the circumstances and was told that was not an option. The rep was so rude that the person lending me the phone grabbed it from my hands so she could give the rep a piece of her mind. She asked to speak to a sup and was told "I'll see IF one wants to talk to you."

I found an Easel and art supplies on Target.com. Purchased it. Found a different one for cheaper on Target.com. Called to cancel the order. Was told that I would get an email saying if they were able to cancel it or not within 24 hours. 24 hours later I got an email saying they cancelled one item from my order (the one I actually still wanted) but nothing about the other item. I called and the guy said that they would most likely be able to cancel the other item, but they had to wait?

I purchased two tablets from Target. Within 24 hours all of my Funds are gone out of my account. The company that had removed the Funds on my statement read as follows: target New York City- there were over 10 withdrawals within 15 to 20 minutes.

I went online to purchase from a gift registry for niece's baby shower this Saturday. $300 worth of merchandise and as I went to check out and pay with my American Express I instead decided to apply for REDCARD. Once I was approved, I was asked did I want to purchase items now. I clicked on yes. When I got to check out the credit card information was nowhere to be found. It was asking me to enter payment which causes me to lose my so called wonderful 5%. When I contacted online they hung up on me. I then proceeded to contact the REDCARD to complete my transaction as promised online and they said I'd have to wait to get my card after the baby shower. No customer service at all. I am shocked.

I ordered a refurbished Vitamix blender from target online and regretted my vendor choice for months to come. The turnaround time was very quick and I received the shipment in 3 days. The item arrived and that evening I picked up around 50 bucks of fruits and veggies to give the much anticipated tool a whirl. I started the machine and nothing, soon I realized that the blender I received was broken. The receipt indicated that the item was returnable in store but the refurbished vitamixes are not sold in store. So I called their customer service to evaluate my options fully willing to put down another $400 just so I could get a new blender fast. The first person who answered the phone had an accent that was so difficult to follow and I was so unsure of what he was saying but he soon informed me that the call had to be transferred to another department but no one answered and the line got disconnected.

I purchased 1 Microwave oven and vacuum cleaner from target store online in black Friday deal. When I made order it was showing the item was available and will be shipped to me. After few days I got my Vacuum cleaner and did not got the Microwave. When I called them up for follow up they said they do not have the item available and after too much they agreed to ship me new microwave with new payment processed at the same rate and cancelled my previous order.

Your Lincoln CA store would not honor sale price. Posted a 49.99 blender on sale for 19.99 today. Said it wasn't coded in register so wouldn't do it. That's false advertising.

I am so tired of trying to get help with their customer service reps and not getting any emails returned on the gift cards for having Brightspot service. I'm ready to go back to Virgin Mobile. I've had the service since the program started in June, 2014 and have not received any gift cards to this day. I was told I would get $50 for the first six months from the promotion, plus bought the Alcatel phone. They told me I was eligible in October, 2014 and they should be sent to my home, NOTHING. I've sent emails and they say they get back in five days, I've sent numerous ones since 12/11/14 - NO RESPONSE. I will be going back shortly to Virgin Mobile, which I had previously. Also, texting to contests, etc. does NOT work on the Alcatel phone - ridiculous.

Purchased an item online that supposedly shipped via UPS Surepost. The tracking never updated beyond an Origin Scan which, according to UPS, means the item never actually shipped out of UPS' warehouse. I have contacted Target's customer service several times as it is now beyond the estimated delivery date for this item, more than a week since the "shipping" email notification was sent, and there has been no updating in the tracking and no delivery.

I bought a mirrored glass coffee table from Target, and about 3 months in, the mirrors on the legs fell off. I would have repaired myself, however, the adhesive that was used by the manufacturer to glue the mirrors seeped through to the outside leaving stains and left bits of flaky paint and chips of glass. On top of that, the mirror edges are sharp and dangerous and could cause serious injury to a pet or small child. I called Target online to try and return it, but because of the 90-day return policy, they said they could do nothing. They said I could contact the manufacturer myself and try to return that way, but then could not give me the contact information for the manufacturer. I escalated this and asked to speak to their manager on the phone whose name was James, and he further said there was nothing he could do, even after I pushed back and said the product was defective and unsafe and should be Target's responsibility.

I ordered an item on 1/12/15. The online system somehow reverted to an old delivery address and when I contacted Target, I was told that I could not change the address. Instead, I changed the delivery address with UPS (for an additional $8 fee). The delivery date was set for 1/15/15. I received an email on 10:07 pm that day that my package had been left at my front door at 10:00 pm. It was not.

I purchased a gift online on January 2, 2014 at approximately 10am. Less than 1 hour later I decided to cancel the gift. Of course Target gives you absolutely NO instruction anywhere on their website on how to cancel an order. After two attempted calls to customer service call centers in either India or Mexico, I blew my lid. Neither CSR could speak English. Third call I demanded to speak to a supervisor within the U.S. A very nice, articulate man was finally on the other end. He said it was too late to cancel (what? An hour after placing the order?), but he would put in a "request to cancel". The item was out of stock online so there would be a good chance it would've cancelled. Sound familiar folks?

Ordered a stick vacuum cleaner in mid-December. The last date of the estimated delivery was 23 Dec. UPS tracking email was confusing with an 18 Dec stating it has arrived in Hebron, KY and a 19 Dec ready for pickup by UPS...then it stopped updating. Emailed Target but no response. Emailed UPS but no response. Called Target on 6 Jan. Customer service said they can't figure out where the item is and neither can UPS. I asked to be refunded the charge. They said yes and would send an email confirmation.

My daughter bought the water bottle pictured below at the Target in Battle Creek, MI. The label said backpack friendly and leak-proof flip lid. She put the water bottle in her backpack with her laptop and the bottle leaked and ruined the laptop. We had to pay for data recovery and a new laptop, over $2,000. After going back and forth with both guest services representatives and the manufacturer's rep for months, Target said the manufacturer was liable and the manufacturer said they were not liable. I have been a Target customer for years and calculated that I've spent over $11,600 at Target stores in the past two years alone in the US. So much for goodwill towards loyal customers. You would think they would at least offer some sort of gift card or credit on my Redcard for all the turmoil and loss this caused to a loyal customer. I will be cutting up my Redcard and not shopping there anymore.

Called the Target in Greenwood Indiana on November 25th to make sure they had the Frozen comforter in stock as it showed on line. I was needing to buy several as I was shopping for a charity tree that I had pulled several names from. When I arrived at the store, I found several comforters on the shelf. I placed them in my cart and pushed them to the front customer service desk. I asked the lady if I could leave the cart there while I finished shopping, as the cart was full. When I arrived back to the customer service desk, there were several employees waiting for me there. As I walked up to get my cart, a young woman walked up to me and grabbed the cart out of my hands. She stated that she could not allow me to purchase the items as they were in the black Friday ad.

I placed an order for a camera on Dec. 12, promised to be delivered by Dec 24. They charged my credit card on Dec 19. I never received the package. UPS has never received the package. Called customer service on Dec 24, and they claimed there is nothing they can do until 6 business days. I had to go all over on Christmas Eve to locate my daughters Christmas present. All I wanted was to cancel my order. So I call again on New Year’s Eve, and they tell me they can’t locate a manager to do a refund. They gave me a case number and said "call tomorrow."

I bought a dress online, received an email. It was delivered, but it was not delivered to me. Contact Target and told them I did not receive the package. They would not issue me a refund until Christmas day. Too late, tried blaming the post office and said that the post office was holding the package. I spoke to my local post office who were very helpful and friendly. They even followed up to see if the package ever showed up. Needless to say Target did not treat me with respect and I lost 3 hours of my time to finally receive a refund. Thought they valued their customer, I was so wrong.

When I moved into a new apartment I ordered a living room chair and small dining set from target.com. I used the address and apartment number that was written on my lease as the delivery address, but later found out the apartment number was wrong. When I contacted Target to straighten the matter out I was told there was nothing they could do to change the shipping information. The customer service operator essentially said that Target processes so many orders that they can't keep track of all of them and if anything I should just let my neighbor know to expect my furniture at their apartment.

At Christmas they have tons of Bikes but no bike tires or tubes. They have a few but really nothing that fits the bike I just bought there..Really!!!! And car stuff - forget it, not even car battery's....A half a row of car stuff. It's a store that has nothing you can really use to fix anything. No garden area at all. No weed wackers, no nothing for outside, just a real bad store. You ask them do you have this..No, Do you have this..No, Do you have this...No, on and on. Who runs this Melbourne fl Target store anyway...Must be a real clueless person. The only thing they stock good is TVs and Video games.

Ordered some sweaters in Dec. Received the sweater, they were not good quality and did not fit. I travel a lot for business and don't have time to go to the store; so I thought I would order online using Paypal thru my credit card. Went into online return system and prompt told me that I was not authorized to view my own online order. So, I open a chat. The Person on the other end tells me he cannot issue a credit to my account because I ordered thru Paypal! What!!!??? That it is Policy that using Paypal they can only give me a Gift Card. This is not in the original TOS but in a question and answer section of Target. Had I known I could not return an item and had to take a Gift Card (I don't want a Gift Card) I would have never ever ordered from Target. I will tell all of my friends and family do not buy here!

In the Target store in Chandler AZ, a Vizio 42" television had a temporary price cut advertisement on the display of $349.99, RedCard price $332.49. The item was not in stock at the location, although was advised that the location at Baseline and South Mountain had 3 available. I asked if they could bring one to this location and was told me that they do not offer this service. After arriving at that location, they had no TV's. No rain checks are allowed, the same price is not offered on the web site. There is no way of purchasing this item at the price reflected in the store and believe it should be removed from the shelves of Target. This I believe is total false advertising.

On Thanksgiving, I ordered two copies of Mario Kart 7 for the 3DS on sale using Target's web site. The web site showed that there were plenty of copies in all of the stores in my area. Mind you, the stores were closed on Thanksgiving. Target immediately put an authorization on my PayPal account in the order amount so as far as I was concerned, these two copies were mine and paid for. Later that evening, I received an email stating the the store had run out of copies (why did they sell my copies of the game I had already paid for?). After battling with customer support (it was insanely difficult to talk to anyone without being disconnected, waiting hours on hold, etc.), I communicated with a representative who told me to go ahead and place another order for the games, give them the order number, and they would apply a discount so I was paying the same amount as I did on Black Friday (roughly $30 on sale, over $60 now).

Well before Christmas I ordered a DVD player on Target.com. I waited, and waited, and well after Christmas I checked and even though they created a UPS tracking number, they never sent a package to UPS. They did, however, bill my credit card. When I complained online, as I was talking to them I received an email instructing me as to how to return the DVD player that they never sent to me. When I mentioned that, I was told that they couldn't handle it and they disconnected. When I called their customer service, they again refused to ship the package, but offered a refund to my card, which was no longer active. Since I couldn't receive a refund, I asked for the shipment instead, but they refused and eventually just hung up the phone on me. So I'm out the money and never received anything at all.

I ordered Christmas gifts for my children before Thanksgiving only to find out mid-December that they were delivered to a home hundreds of miles from me. Target said that they would issue a refund and it would take 4-5 days. Well, 12 days later and no refund. I found out that they never issued it and now I must wait another 7-10 days for the refund. So basically they have had my money for over a month and I have nothing to show for it. I had to order one of the gifts elsewhere because it was a very popular Frozen doll that is out of stock almost everywhere. I ended up paying more than twice the price that I paid at Target.com. Target offered a $10 gift card for my troubles. Please. That's not a satisfactory solution. I have spent more time trying to fix Target's mistake than I care to admit and my refund money is still being held captive by Target. Very poor service.

I ordered a kitchenaid attachment as a gift for my husband on Dec 12. After receiving other orders and not this one, I called to find out what happened on two occasions and it was guaranteed delivery by Christmas eve. That never happened. I then called target again on Dec 26 and asked what happened. They informed me that the item was lost. I asked why I wasn't told this previously and they said they didn't know. I then reordered the item and was told it would be sent in about a week. They gave me a $10 gift card after I asked about it.

We went to Target specifically to get the Ad. Employees did not have a copy, could not understand the terms of the Ad once provided, and when the employee reached out to the manager for help, he was rude to her, splashed product on us by slamming in on the counter and then threw a box of product at us. The store leader tried to fix the problem by offering a $20 gift card to us after being assaulted not once, but 2 times in the same visit. After multiple calls to the corp office regarding the assault and insult, 2 months later and NO communication from corp office. Truly unbelievable!!

I am an avid Target consumer. This Christmas I was at Target almost every other day purchasing food, toys to give away, and presents for family. Unfortunately, with so many purchases, I was unable to locate the Target receipt and was given no activation receipt. I bought a Target Gift Card for my niece this Christmas in San Ramon, California and charged the amount to my Target REDcard Credit Card.

Target promised delivery before Christmas. I ordered two things. One came and today is Dec 26 and the second item still has not arrived.

Customer service supposedly refunded $511.21 and this is where the trouble started. After checking for 2 days, the refund has never appeared back on my credit card so I looked at receipt # **. It appears I was only being credited back for $369, instead of $399 I paid. I understand if I had opened it or if I came back days later BUT per time stamps on receipts, only 29 minutes passed from original purchase until completed refund AND the target employee gave me something other than what I requested multiple times. I was returning item in exchange for CORRECT iPad so I should warrant FULL credit. When the rude customer service employee went to ring up the correct iPad Air 2, she refused to honor the price match that I was originally afforded. She said Micro Center was not on the list and she would not honor the price match even though it was honored 29 minutes earlier. She called manager and he asked what the price was. Manager refused to honor price match because he did not like the price. The customer service rep treated me as if I was a thief trying to steal something.

I bought "Jordan 13" for $200+ and they DID not work out as expected so I went back to return them and been told "all raffle items are non-refundable." I wish someone have explained that before I paid for it. So I ask for store credit instead and they said they can't because I can only do exchange and it has to be the same price and should not be a "retro shoes." They kept telling me "its written on the receipt." And I told them "the receipt doesn't come out until I pay" and been told they cannot do anything bout it. Worst costumer service and policy ever.

Received a gift card from target and tried to purchase a gift for my friend days before Christmas. Now neither stupid net 10 or target want to fix the problem. Instead I got to wait weeks before I get my money returned. I will not shop at target or deal with the ** phone company around net 10 (tracfone) for the rest of my life. If you get a target gift card, be forewarned that it can't be used with purchases outside of the target network even if it has a master card emblem. All these dumb tricks on consumers equals consumers that will spend their hard earned money elsewhere... haha!!

I visited the Target on Harbison Blvd., Columbia SC, on 12/23/2014. I had one remaining Christmas present to purchase. Here it was! While shopping, it was evident that the store was exceptionally clean, neat, and well merchandised. Many registers were open, so the checkout experience was great. Items were easy to find because they were intelligently grouped. The best thing about the visit was the cashier named Summer. Keeping in mind this was a very hectic and demanding day for retail associates, Summer was warm, friendly, and professional. I complemented her and she thanked me for the positive feedback. If I owned my own business, I would hire her in a second. Great job... Target has just gained a repeat customer. By the way, all of the sale items were well-stocked!

Ordered Christmas gifts on 12/8. As of 12/23 they have not arrived. Called customer service center 5 times. They don't know where they are. Was disconnected 3 times. Not one person could speak plain English. They just don't care. Filed complaint with paypal. They haven't even responded to them. Never use Target.com. The worst I have ever dealt with.

I placed an order for the KitchenAid professional mixer the day after Thanksgiving because I thought it was a good price. Target charged my card for the amount and sent an email stating delivery of item was Dec. 5 - Dec. 10, 2014. On Dec. 12 I called Target to see where my item was because UPS told me they had not yet received it. While being transferred to a support person my call got dropped. So, I called back. After holding a very long time I was able to talk to a person. According to the support person the item was to be sent to me by Dec. 1. If I did not receive it by then to call back. You guessed it, I had to call back -- after a dropped call again...finally talked to someone who gave me a replacement number and said the item should be to me by Christmas....if not, of course, call back.

I purchased a gift card from Target in the amount of $1485 and I went to use it and there was no money there so I spoke with Target about the matter and they investigated. Target had a video of someone purchasing a gift card with my gift card in southern CA and I live in northern CA. Target had the choice to delete the card as they had the information on the new card and they did not. I filed a police report and they did nothing. I returned to Target and purchased another gift card for $200 and I received a card with no money on it so I returned and they played the video back and the cashier gave me a zero balance card and threw another card in the trash and that card was cashed. It looks like an inside job.

Getting married in 4 months and went to the local Target where we registered to finalize the registry and make sure we have everything we want/need on there. We started our registry months ago and had a problem with the scanning device not working. We went up to the desk and had it switched out, then everything worked fine. We went back to the Target yesterday and not only were the employees very unhelpful and clueless but the scanning guns used to scan items to add to the registry were ALL DOWN. They worked for a while and we were able to scan a couple items then it quit working. I went up to the service desk 3 times for help and the employees had no idea what was going on. Luckily it saved all of our items we had scanned previously. Also tried adding things from the Target website and like the scanning device, it worked for a few minutes then didn't. EXTREMELY FRUSTRATING. We like Target, but this has been the biggest hassle we have ever encountered. When the time comes for us to create a baby registry, we will NOT be using Target at all. I would advise folks to stay away from Target, at least for registries.

I ordered my gifts for my nephew online with free shipping by 12/24. Once I ordered I got email that shipping date will be late. That's ok... Next problem, I ordered my niece toy for pick up at store in New York (I live in Florida)... When my sister went to pick up they said that the product is not available in the store. I got email confirmation that my order is ready few days ago... Target sucks.

I went online and Pre-Ordered Amiibos for Christmas presents from target online, this order was over 150 dollars. I went online to check my order to see when it would be shipping and I noticed it stated my order was canceled. I called customer service about this, turns out the CANCELED my pre-order so they could have stock in their stores. They NEVER notified me of the change in order. IF they had notified me, I would have gone to the store and bought them. Now they are sold out everywhere and I cannot get any of them. Now three days before Christmas Eve I have to find all new Christmas Gifts.

On Dec 8, 2014, I placed an online order with Target.com (Crosley Turntable). Credit card was charged on Dec 12 and package was "transported to UPS for shipment" with an estimated delivery date of Dec 17. I was given a UPS tracking number which was extremely handy on Dec 19 when my package was nowhere to be found. Turns out that my package never left Target's warehouse and this morning they "cancelled" the order because they are now out of stock! How can they charge your account and give you a UPS tracking number when your package never leaves their warehouse? Bogus business tactic Target.. never again! Oh and Merry Christmas. You just ** mine.

Recently I have had some not so pleasant experiences with target. I purchased a 50 ct box of ornaments for $15 and started decorating my to discover many of the ornaments were damaged. Either dented, scratched, missing color, glitter, etc. My tree probably has about 25 of the 50 on it. Customer service says, "Oh just exchange them." Well I went back to do grocery shopping and decided to check them out again and inspected the boxes. Well pretty much every box had damaged ornaments. So what would have been the point of exchanging them? The rep wasn't getting it so I took it as a loss. I wasn't going to take all the ornaments off and have the tree just sitting there undecorated.

On 11/26/2014, I ordered a Wii U Console on Target.com. On 12/1/2014, I received an email notification that my package had been delivered. When I arrived home, I didn't have a package so I contacted Target Customer Service. I was advised that sometimes these notifications go out early and to call back by 12/4/2014. When I didn't receive the package by 12/4/2014, I called back and opened an investigation with Target who was suppose to call me back. I didn't receive a callback so I contacted Target Customer Service again on 12/6/2014 to discuss my situation. It was then I was advised that in Target.com's Terms & Conditions it states that, "the risk of loss for and title to products purchased on the Site passes to the purchaser upon delivery to the carrier" so it is not their policy to refund or replace the missing item. I immediately called UPS to open an investigation with them.

Trying to buy online on Dec 18, 2014 a Peg Perego John Deere Farm Tractor with Trailer as a Christmas present for my son. Cannot be shipped to stores and you cannot change the shipping speed in particular for this item. Estimate delivery time 12/24-12/30, that means you will not have it for Christmas. Online customer service cannot help either, very rigid way of conducting business. I will have to spend 300$ buying from somebody else.

Whatever you do, do not shop at Target or especially Target.com. They have stolen $600.00 from me for an item they supposedly sent to me but I never received and now they will not refund me because I have no proof I didn't receive it and the shipper UPS said they did deliver it. So they get away with stealing my money because whenever I call them, they say there is nothing they can do and refuse to give me any help! I have even hand wrote a letter and mailed it to the executives of corporate in hopes they could do something, like use the insurance every company has these days to help me get my item or money back but they ignore me and are no help! So go to any company or shop other than Target! I'm not a fan of Walmart but rather go there than deal with Target ever again!

This is the worst holiday shopping experience I've had. I ordered this item on November 26th and the gift is still missing. Both UPS and USPS tracking status say it was delivered on Dec 3rd. However, the package did not reach its destination. Target customer service suggested that I call USPS to try to find it. I explained that this was ordered as a Christmas gift and that I can't ask my relatives to track their own gift but Target refuses to issue a refund/credit. The only solution offered is to wait until the 17th at which point it will be too late to get a different gift and have it delivered on time for the holidays. This is my first year buying Christmas gifts at Target and it will be the last. I wanted to take advantage of the free shipping promotion but is not worthy if the delivery is unreliable.

As much as I appreciate that I was able to score a $229 value camera on a sale for $99, I am quite angry at Target now because when I went to buy the protection plan, let's just say selling a plan based on what you paid rather than the value will have plenty of people screwed. So now if my new camera needs replacing, I will only get $99 for it, and it would have to pay over $100 additional to replace the thing. What the heck is that about? I have now sworn to never buy another product from Target that might need a protection/replacement plan because clearly I will be screwed big time if I ever actually needed to replace it under their plans.

I have purchased Apple iPad Air 2 on exciting holiday time in Target with $499 ($359 item price + $140 e-gift card). I wanna gift and my sister preferred some other item so I decided to return the item and walked to store. Surprised with their words. They can refund only item price $359, not gift card amount, and they suggested me to call customer service. I was hoping this will sort out with customer service. The customer service looked at my order and even they said the same - cannot refund the gift card amount. Where I'm expecting full refund for my purchase. I know in this country, every merchant put more than 100% efforts for customer satisfaction.

I was in the Target store in Amherst, NY and I returned a ZAGGkeys Folio iPad Mini case and I had my receipt. The guy who waited on me was very rude and he tore the item out of the box looked at it front to back and flipped it upside down. I was standing there with my phone in my hand patiently waiting for him to finish my return and he accused me of taking his picture because he heard a noise on my phone and I said, "Why would I want a picture of a random person I don't know?" and he got an attitude with me and started an argument. I asked to speak to a manager and he brought over 2 little rent-a-cop security guards and they just stood there and I got my money and left. After leaving Target, I called and asked to speak to a manager and of course, there wasn't one available to speak with so now I have to make a complaint to corporate.

The November 2014 Black Friday ad clearly post you get an $80 gift card with purchase of the Apple iPad mini 16GB. I purchased online at the time the ad took in effect on Thanksgiving day Nov. 27, 2014 and was shown the gift card would be mailed to me. Two weeks later I haven't received the gift card so I called online customer service and they denied any promotional GC for that particular product but yet I could see it right in front of me in their ad which can also still be found online. This is false advertisement. This product is offered at other stores much cheaper but the gift card offer is why I purchased through Target. Isn't this against the law? Why advertise and not honor it? I believe something should be done about this!

My fiance was treated like garbage by head of security in Target in Kent, WA yesterday. We came in earlier in the morning excited to buy things for our new apartment, and I grabbed the wrong size of sheets after looking at 2 different colors. They are Nate Berkus sheets. We bought lots of other things, and dropped $500 dollars shopping that day. We got home, and realized the sheets were for a full bed, and not a queen after trying to put the sheets on our bed. We had already thrown out the pillow box with the barcode because we did not plan on returning or exchanging sheets. It's an honest mistake.

On November 28, 2014, I ordered several items from Target Online for Christmas. Included in those items were some gift cards. To date, I have not received the gift cards. Yesterday, I finally received part of my order. When I opened the bag, I discovered that Target had not sent me the items I ordered, but some random items. I called Target Online, and was told that they would not reship my items to me until they received the wrong items back, and that it would take over two weeks to process the issues. I asked them for a shipping label, and they said they would email it to me, but that it would be a regular shipping label- so another week at least to even get the item returned to them. I asked them for an expedited shipping label, and was told that they didn't have the capacity to send that to me. I asked them to refund me my money immediately since they didn't send me the right items, and they said that they couldn't until I returned the wrong items. I asked if I could do this more quickly at a store, and they said that they could not. Finally, after talking to a manager, they promised to send me a $10 gift card. While I appreciate that, I am very frustrated by Target's order system and response to the problems.

I purchased an item (Barbie dream house) from Target on 29 Nov 2014. Email from target assured me the delivery will be between 12-5-14 - 12-10-14. On yesterday 12-12, I called Target seeking info on my purchase since I had not received any additional information from them. I was told after 2 phone calls and talking to a supervisor to wait 2 -3 more business days to see if I get it. Well...since it is a Christmas purchase I inquired about the refund in case it doesn't come so I would be able to purchase the item somewhere else. The amount of the purchase is $127.40. I was told by the supervisor since I paid via pay pal I could only get a gift card or a store credit! By this time I'm furious...

Well this happen to me twice once 2 months ago. I got some milk from there and it was expired. Called the manager and he didn't know when milk expires. Then yesterday my kids went and grocery shop and my son got some ice coffee and that was expired to then the manager said she'll fix it but then when we went back down, the employees was giving us a big hassle that's not right. We didn't ask to buy this expired milk. I'm done with them. Guess I'll have to shop elsewhere.

I ordered some items from target.com, among them a tv stand and rug. I decided I wanted to cancel these two items. The items had just shipped the day before. When I called, they told me that the items can't be cancelled and I would have to return them to a store. So now I am stuck trying to find a way to lug a 95 pound tv stand back to the guest services counter at the target store. Wouldn't they save money by just reversing the shipment? It was only 1 day into the 5 day shipping process. I have done this with amazon before no problem. They need to make this policy a lot clearer to online shoppers. I also, per the website, called the CS number to see if shipping costs could be refunded for the tv stand, which I had to pay oversize shipping on. They are not helpful at all, just told me to ask when I returned it. I'm never ordering online through them again.

I ordered cat food from Target. On the site when I ordered, it gave 3-5 days to get to me. But after the order was placed, I learned it would be 12-14 days!! This cat food is in EVERY Target, but it is being shipped from TUSCON, AZ. I live in the New York. They couldn't be shipping it from further away!! (Unless they decided to ship it from Hawaii!!) I have ordered EXACTLY the same things from Walmart. They come within 2-3 Days from the time I place the order. I will NEVER order from Target again!

I ordered a Christmas gift from target.com on 12/6. On 12/8 I received an email indicating that they would be unable to deliver the item before Christmas. It also said that I would NOT be billed until the order shipped. My credit card was already billed for the item by 12/8. I went online to cancel the order but there is NO WAY TO CANCEL AN ORDER ONLINE. I called target 24 times before I got through to a person. I was told that THERE IS NO WAY THEY CAN CANCEL ANY ORDER. I was advised to wait until it shipped and just refuse the shipment and I would get a refund "within a month or two." I finally had to call my credit card company to have the charge disputed in order for Target to cancel the order.

I recently moved and thought I had changed my shipping address, but apparently I hadn't. When I went to track my order, I realized that when I placed my order with Target online, it had defaulted to my old shipping address. Not a problem, except that I have NO way to contact Target. The phone number does not give me any options to solve this problem and the drop down help menus are of NO help whatsoever. I just need to ask Target to reroute the delivery before it is delivered to my old address and I lose over $100 on the rug I ordered. I actually have 2 other products that were ordered about the same time and are being sent to the old address. They can do reroute easily enough through UPS.

Target Riverside - Worst experience at this Target. Their customer service was horrible and the management did not handle my issue with any professionalism. Their management seem very inexperienced, although I have opted to shop anywhere else due to the distance of this Target store I must say that every time I visited this target store it was filthy. Also Target should not try and become a grocery store. The food there seems to be expired or close to expiration. Many times I have attempted to buy yogurt there and almost 90% of the yogurt on the shelf was expired or would be expired within that day. Aside from not having the fresh grocery, every time I go there for something specific they would always be out of stock and their employees would not check back for it or even suggest looking at a different target store for me. My experiences at this target have not been great and I believe that they need to consider who they hire as management.

So ordered a $100 gift card from Target online on December 7th at around 7:00AM PST. Gift cards have got to be the simplest transaction. Simply associate a gift card number with a transaction amount in a back end system. Can be totally automated and completed in seconds, then stuff the card in an envelope with a printed sticker. I then get an email on December 11th starting with: "We're sorry, but we may not be able to deliver your item(s) by the original estimated delivery for your order (Order #**) placed on 12/07/2014. New estimated delivery date(s) are included below. The new estimated delivery date is 12/19/2014 12/23/2014." Given I need to mail this gift card out, getting it delivered to me on Tuesday December 23rd is not an option. So I do what any normal online shopper would do when faced with a vendor that cannot fulfill an order in a reasonable period in time. I attempt to cancel the order so I may deal with a new vendor that can get the job done.

Purchased stale, dry, crumbly bread, moldy Sliced Archer Farms Jalapeno Cheese and stale-over dry cookies (Lucy's) in (Berkshire Mall) Lanesborough, MA, TARGET Store. Stale Bread, MP SLICED - (#218033239), MP Sliced cheese (#284110856). Cheese was returned to store on Receipt # **, money returned. Lucy's cookies, (#071090636), stale, crumbly , very dry. This is now the 3rd time, I have purchased food in this TARGET and the last time. I have had enough! TARGET stores should ALL carry fresh food products, not the stale, moldy ones that this location often has.

My order came out to $57.50. I placed it online with a previously created account which had my old address. When I placed it I updated the billing address but thought I selected it to update my ship to address. Either way I made the initial mistake. I called on Monday to cancel the order which their rep said “Yes it was cancelled because it had not shipped yet.” Come Tuesday I get an email saying it shipped of course to my old apartment address. When I called they said to simply refuse the package which I told the rep I could not since I don't live there anymore and it's an apartment complex with gates and a guard. They did nothing to help me saying I was the one who put in the order and it was my fault. The order arrived today and of course UPS did not require a signature so now there was no way I could get my money back.

I order Christmas pictures via the target website. Although their photo design website is the least intuitive website I have ever used, I like to use Target because I can design the card today and pick it up at the store the next day. After a lot of aggravation and many, many clicks and uploading the photos I wanted again and again (because the system would not save them for some reason), I was able to design the card I wanted. I located the store with the nearest photo center and placed the order. After a few hours, I got an email that the photos were ready for pick up. My husband went the next day to pick up the photos. After a long trip out to the Brooklyn College area Target, he was told that the photo machine was broken and no photos were printed!

I had another review all typed out nice and long but when I was trying to add images it came back. Everything was gone! So I'm not gonna retype it. I will simplify it a lot. Target online advertised 1 which my son wanted so I ordered it. But Target online decided to send me what they wanted to and when I called to find out why, they said they had no record of the particular offer. I say they had. I took screen shots of my order and the product. Still they say they didn't have that offer. So I said, "that's fine", I'll just return to my local target and just give my money to someone that will give me what I ordered!

The best thing I can say about Target.com is that the merchandise I've received Is the same as the merchandise on their website. However, getting that merchandise is a pain in the rear! I placed a single order and my order was divided into 4 different orders being delivered by 2 different carriers. The whole purpose of ordering online is to save time and money, but I can't do that if I have to wait on packages all day. I received an email stating that 3 items I ordered (3 of the same thing) would be shipped at an unknown later date. I contacted customer service wanting to cancel that portion of the order because frankly I'm sick of waiting and I need these things in time for Christmas. I was told that they would try to cancel the order and I would receive an email if the cancellation went through. I hadn't been charged for these things (you are charged as items are shipped) and Target didn't know when they would be available. Guess what? I never received that cancellation? I received a ship notice a few days later and I still have to wait another week to get them! Argh! Never again.

Bought two different sale items, both I was charged full price. After waiting in line at register, had to wait at customer ( no ) service and they wanted to price check. Really? Customer service should know the sales and the ads. This price check takes 20 more minutes of my time. I had debit and bank problems from their data breach and now they overcharge me and give me grief. My wife and I are getting to the point we will not step into stores like this anymore. We want to be treated like we are important the store since we purchase goods from them, not treated like an inconvenience.

I purchased an item back on 11/27/14. I had standard shipping and am aware of the estimated delivery dates. I just moved into an apartment complex, therefore, I have been watching my order closely. UPS shows the item being picked up on 11/29/14 and nothing after. I called UPS 5 times was informed it was on its way but they didn't know where it was since the target truck still had it. I then filed a complaint with UPS since I was told different things from different representatives. I talked to a supervisor and he told me to call Target. I call Target and they tell me UPS has the package in their possession. At this moment, I am now frustrated because no one is taking responsibility. Everyone instead is pointing the finger at each other.

I am very disappointed with Target customer service and the management overall. I have ordered a dining set that had to be delivered on November 19, 2014 and I did not get it. I received a wrong item and contacted their office to exchange it - nothing had happened. I returned whatever trash I received and nothing happened again. When I called their office to ask where my money was they just started to process my refund only!!!! After I called - thought they received the item back seven days ago. Their management promised me to wait for the money 7 business days after the returned package would be delivered by Target. So I was deceived again by this terrible company and I am very upset. They spoiled my Thanksgiving Day and now I still continue to struggle with them. I have just contacted their representative who suggested me to contact my bank for refund? Is that normal???? Why should I contact my bank if you are withholding my money??? I demanded on getting my money back as soon as possible. Otherwise I have to resort to some other sources of justice.

I went to order a Razor Electric Scooter - E175 Red on Saturday November 29th. The sale price was $90 for the scooter and $7 for the replacement parts warranty. The scooter was not available online so I tried to choose the San Francisco West store to pick it up where it was available. When I clicked on "pick up in this store" the website stalled. The gear kept spinning and spinning but I never made it to the payment page. I tried at least 3 times to get this to work by starting the process over again.

Target debit visa gift cards - When I tried to use 2 of these gift cards on the website along with my Target credit card to purchase a crib, I found that I could not do so. You can only use these cards if it cover the entire cost. I had to find this out after I made 4 different phone calls to different Target departments. Why does this store sell items that are so difficult to use on their website?

To whom it may make a mistake to buy anything from Target store. I make a mistake to buy an iPad and have a "fishing" gift card $140. I open the box to check to see if it has an iPad inside (a lot a rumor about Target lately). Then I see the ad at Micro center have a similar with the price lower. I bring iPad back to Target to return, THEY REFUSE because it is open... Even the manager confirm that they can not accept (store in Richardson square). BE CAREFUL TO DEAL WITH TARGET, THEY'RE GOING TO TARGET AT YOU...

I have a slight disability & I always feel like the gstls or elt is not wanting to work with me if I have questions & the new gstl was rude to me on her first day cause of my speech impediment.

I purchased a pea coat today in Lancaster Ohio. I did not realize until I got home they had charged me full price of 74.99. It should have been 44.99, as advertised. I purchased it with my red card. I am disabled and my daughters took me. It is the 1st time I have ever been in a Target. We live over 70 miles away and there is no way possible I will be able to return to the store in the near future. I have called Store Experience 1-800-440-0680, twice, and sent an email with a response to return it to the store. I simply want them to look up the receipt, and credit it to my REDcard account. I can't get anyone to do anything. They keep telling me that if I had purchased it online they could fix it in a minute, yet they can look up my receipt number and see the purchase. I have a case number now but have been told he does not feel they will help me, but to call on Monday. ** is the number he gave me. All I want is the difference of Target's error credited back on my card. The sale price is still ongoing for 2 more days so they can see obviously what the price should be.