Target Stores Reviews

I tried to buy a noodle bowl. It was priced at $3.99. The lady at the register wanted to charge me $4.99. I told her about the price on the shelf, and she called someone else who also told me it was $4.99. I went back to the housewares department to check to see if I were nuts; I am not. There were many bowls, all marked $3.99. Needless to say, I left now having mistrust on Target’s pricing policy.

I purchased a Philips Sonicare HX9332/05 Diamond Clean Rechargeable Electric Toothbrush from a local Target store (7100 Santa Monica Blvd Ste 201, West Hollywood, CA 90046). When I got home and took off the shrink wrap and opened the box, I noticed that the toothbrush was missing from the box! I went back to the store and demanded that they exchange it for a brand new one. The guy at the Guest Services Desk refused, almost laughing in my face. I summoned the manager. A guy by the name of ** showed up and also refused to do an exchange or issue a refund. They were both looking at me like I was a criminal trying to steal from them. I am extremely pissed off.

On Friday, December 21, 2012, at about 6:00 pm, I purchased a $200 e-gift card for my daughter. I was on the phone with Target Support who completed the transaction for me. My daughter was in a store in San Antonio at the time, which the Customer Support person was aware of. The recommendation of using a mobile gift card was given to my daughter at the store in San Antonio. My daughter still had not received the gift card later Friday evening. So around 9:30, I called Customer Service to inquire on the status. I was then told that it could take up to 24 hours for "delivery" but my daughter would have the card sometime Saturday.

I placed an order for an e-gift card to be sent to a neighbor as a Christmas gift. Target's site stated that it would be delivered within 4 hours. I placed this order early Friday evening, December 21, 2012. This was a gift card to be delivered via email. There were no disclaimers posted regarding weekends or after hours. The e-card never arrived, so I contacted Target Customer Service and was informed that the e-gift card would be delivered within 24 to 48 hours after receipt of my order - from Monday, December 24, 2012. When I pointed out that Target's site stated within 4 hours, I was informed that due to the holidays, delivery could not be promised as stated. I explained that this was ridiculous since it was just email that was required. The Target representative explained the internet department was closed for the weekend.

I purchased the Xbox 360 250GB Holiday Bundle w/ Forza 4 & Elder Scrolls Skyrim from the West Hollywood Target store. When I got home and opened the sealed box, the wireless controller and both game titles were missing. The console itself was used because it was missing the plastic protective tape over it. I called the store and asked to speak with the store manager about this. I was on hold for more than 20 minutes after which I was abruptly disconnected. I went back to the store with the hope that Target would do the right thing and exchange the bundle for a brand new one.

This is the first time I purchased a high priced item from Target and it will certainly be the last time. Today I purchased the Dyson DC44 Animal Digital Slim Cordless Vacuum from Target in Van Nuys, CA, along with other small items. The box of the vacuum appeared to be intact and the security net was wrapped around the box, so I assumed that the item was brand new. When I got home and opened the box, the spinning head, along with the long tube extension and other accessories & warranty card were missing. I called the store and asked to speak with customer service. I explained to them what happened and was told to come back to the store for an exchange. When I got there, which was 2 hours later, the guy at the returns counter looked at the box and said that it was impossible for all these items to be missing from the box and that he couldn't do a refund or an exchange.

I went online to purchase something on Black Friday. I found an item that I really wanted and then chose some more items based on that item. I ordered it because it said it was in stock and available for shipment. I then proceeded to checkout. I checked the shipment status a few days later to find out that the item would be delayed. At that point, I was a bit annoyed and called Target about it. I got many excuses and lot's of runaround about it. I left the items in the shopping cart and did not cancel them as I wanted to see what happened next. I contacted their corporate offices and was simply told that they had done everything they could do. I checked to see if the item was available in store and found stores that did have the item.

I ordered 7 items off Target.com Thanksgiving morning (2012), thinking I was avoiding crowds (thus headaches) and would be ahead of the game as far as shopping was concerned. I couldn't have been more wrong. It is now the 16th of December and of those 7 items, I have received 2. These two I received at my house on Nov. 28th. One of the remaining items on my order stated shipped, the other four stated not yet shipped. I continued to check my order status for the next few days. After about a week, one item still stated shipped though I had yet to receive it. Two items stated not yet shipped and two items stated cancelled. I called the customer service to find out why the two items had been cancelled and was told because they were no longer in stock.

On Dec. 15, I returned a perfect package of an Oral B 1000 toothbrush to Shanon of the return desk at Target on Miller Pkwy in Milwaukee, WI. I ended up with two of the exact same Electric 1000 toothbrushes and didn't need both. The gift receipt was positively for that product purchased on sale for $54.95 (from $59.00), but Shanon was nasty. She shoved my package back to me and called me a liar. I took two associates with me to view the end cap with a new display of the same Oral B 1000 model, with a new package (exact same product) 3D White. We saw one identical package opened and batter, but same as the nice package I brought in. The UPC codes on at least three of the same 1000 Oral B brushes were all all different and my gift receipt matched the new outside package UPC code.

I ordered a DVD "Total Yoga" on 30 November 2012 (I have written proof of order). Instead of receiving the DVD I ordered, I received a DVD R-rated called "Black Dynamite." The package contained a note stating, "You may return merchandise to a Best Buy store within the US with the option of receiving a credit or an exchange." My purchase was with Target, not Best Buy! I called Target online and spoke to a representative for about 30 minutes. I was told I would receive a new mailing label by mail and I was to mail back the erroneous item. Now, over one week later I have not yet received the label from Target to mail back the item. The other item I ordered from Target 3 weeks ago never arrived. The Target representative instructed me to call an 800 to the USPS regarding that item. The item cannot be located.

I placed an order with Target on 12/9/2012 and was told delivery would be before 12/14/2012. The very next day, I got an email saying there is a delay in my order. I called Target to just cancel my order since it can't be delivered by the date I expected. I was told it can't be done. I stated the item has not shipped yet, so why not? The rep stated it has to be done within 30 minutes after placing an order. I was furious. As of this day, I still have no UPS tracking number; and online, it still states item not shipped. I have placed 3 orders on another site after them, and I've received all orders via UPS and FedEx. Something’s not right.

Target doesn't disclose their electronics return policy in plain view. They only disclose it online at Target.com or on the back of your receipt. The blanket return policy states that all purchases are accepted for return for a period of no more than 90 days. Because it states that most items can be returned, even worth their receipt look up, it excludes electronic and is very deceptive. I've lost almost $300 because of unwanted items that Target will not exchange, return or accept for credit to purchase other items in their store. Instead, they want to substantially reduce the value of your purchase down to $70. Are they kidding me? Who do they think is going to take a 70% loss on their hard-earned money? Buyer truly beware. Don't buy electronic from Target.

Target doesn't disclose their Electronics return policy in plain view. They only disclose it online at Target.com or on the back of your receipt. The blanket return policy states that all purchases are accepted for return for a period of no more than 90 days. Because it states that most items can be returned, even with their "receipt lookup," it excludes electronic and is very deceptive. I've lost almost $300 because of unwanted items that Target will not exchange, return, or exchange except for credit to purchase other items in their store. Instead, they want to substantially reduce the value of your purchase down to $70. Are they kidding me? Who do they think is going to take a 70% loss on their hard-earned money? Buyer truly beware. Don't buy electronics from Target.

I purchased a Dyson DC41 vacuum cleaner from the West Hollywood store. The box appeared to be sealed and brand new. When I got home, the dust bin was full of dust and debris, and the vacuum was missing all of the accessories. I packed everything back in the box and went to the store. At the returns counter, I was greeted by a guy with a heavy Hispanic accent who told me the store wouldn't accept back the vacuum with missing accessories and directed me to call either the manufacturer or Target's corporate headquarters.

Unaccountability for improperly printed receipt: On August 8, 2012, we called Target in Monroe, NY to see if they had a 32" Polaroid flat screen TV that was advertised in their circular for which we had a rain check. We were informed that they did and since we were on our way to our second home, stopped on our way from New York City. When we arrived, the electronics manager informed us that they did not have the model on sale but could honor the rain check with 21% off. We actually found a Vizio Smart TV and were told that we could get it for the same price as the 32" Samsung. We saw a couple of items get scanned including the Vizio television, received the receipt and exited the store. The television was brought home and just left in the corner for installation at a later date.

I bought Compendium Inc address labels at Target. I just opened the package. There is no glue of any kind on any of them. They were cheap but too expensive at any price, because now I must drive around to find others. I will return them since I will be out and about anyway. However, this is not the first time I have bought defective merchandise from Target during the Christmas season. The Chinese really see you guys coming during Christmas! Your buyers need to be more careful. Your customers are being cheated which does not help your image. Last Christmas, I bought a small ball for my granddaughter. There was a logo on it that was clearly an advertisement for some company. You know, like the freebies that are given out at conferences and such. Thanks for your attention.

After ordering a Nook for a Christmas gift with an extended warranty, it was never delivered. This was the Post Office screw up. When I called to get my money back into my PayPal account, they told me they couldn't and I can only get store credit. I said that I did not wish to be forced to spend my money there as I wanted to get it elsewhere sooner. Meanwhile, I decided to open a complaint on them with PayPal. Spending several days on the phone trying to resolve this issue, I was forced to take their online credit and try to reorder the item again. That call was on 12/7/12 and they told me I would get it in 24-48 hours. As of 12/10/12, I still didn't get it. I called them to question about its whereabouts and they told me the money was placed back into the PayPal account over the weekend. These people lied to me the whole time and would have forced me to use store credit if I hadn't put in my complaint with PayPal. They come off as trying to be helpful but they want to keep your money in their store no matter what. Buyers beware!

I bought an iPad and a 3-year extended service contract online on Thanksgiving 2012. I got the iPad and put up for a Christmas present, but the 3-year warranty packet didn't come in the mail (shipping status said I should have received it by 11/26). After ten days of dealing with Target trying to get the packet, the extended warranty people agreed to register the iPad from the online order. I sent the info in only to receive an email back saying the website had an error and the wrong EW was listed for the iPad (on the page where you bought the iPad and accessories) and that I would have to return the one I bought and buy a more expensive 2-year EW for the iPad. I was not happy with this and I let Target know that. Their only response was I better do something within 30 days or no one would sell me an EW.

My son sent me 2 internet e-gift certificates from Target.com. He was not told that these could only be used at Target.com and not in a store unless you downloaded them onto your mobile phone. Since I am not very tech savvy, I called several stores and even went to the service desks at two stores. Some said just bring them in and you can use them (not so!) while others said absolutely not. Anyway, the Nintendo 3DS video console was on sale for $129, a very good price. When I looked online Monday morning, there they were, a good opportunity to use up these gift cards. I did not order immediately, since I had to look for the gift card numbers. When I went back to Target.com, this item was marked available in store only. So here I am, stuck with e-gift certificates that I can't use. They will not bend on their policies or go out of their way to satisfy a customer.

I'm writing this to let people know how Target treats their customers. As many people do, we check all the ads for Black Friday. We were looking for a 32-inch TV for our bedroom. Target's ad said 32-inch 1080 LCD TV for $147. Other ads (Sears, Kmart, etc.) said 32-inch 720 LCD for $97 so we decided to go to Target for the better TV. After waiting 3 plus hours in line, the doors opened and we purchased the TV along with other items. The next day, when we went to open the TV, we found that the TV was not a 1080, only 720, the same as the other stores were selling for $97 (please note it's too late to stand in line at these stores).

Target refuses to exchange or refund broken Black Friday television. I bought two 50 inch TVs this past Friday from Target, and they both will not turn on and they are cracked! I hauled them back to the College Ave. Target in San Diego, CA in its box and with receipts but they said I will need to call Westinghouse to have them repaired or to get a refund! I'm looking for an attorney, any help?!

The Target in White Plains lets someone go because of their back injury. Okay, if someone threw out their back, Target is supposed to give you back support (you’re working). And what I don’t understand is in other states, they do it but White Plains, NY. They want to give that person who hurt their back 2 days to get better. You can’t get better within 2 days (are they serious?) because you need more than 2 days. Then, they say to that someone they didn’t call in when they did call in. So their lying and lying is a bad thing to do. On top of that, the second reason they let go that someone is that of transportation. Uhh, first of all, the bus schedule and their schedule doesn’t work . It's 2 different times, and when people are broke and have a hard time getting to work, they want to let them go for that. So those two things are unacceptable and uncalled for. It’s not right and it’s wrong. You guys are not supposed to do that.

The staff was uncooperative, gave us an attitude, never changed the back drop, did not take more than one photo of any pose. I could have done a better job in my own living room. The price is good but it would be worth it to go somewhere else and pay a little more.

I had everything in my cart and under every item in my cart, it said free shipping applied but when I got to their view order page, it discounted my items and added shipping but keeping the same total as if it just applied the free shipping. I called Target out of concern because if I had wanted to return an item it would have said that I paid less for them than I would have. She said to place the order and call back in 30 minutes and she could reverse the shipping charges. Instead of placing the order, I googled problems with Target online orders and found all of these horrible reviews. I will never order from them online.

Stay away from this credit card folks and try to boycott shopping there! This company only helps themselves to your money. They will not work with you no matter how hard you try or how many people you talk to. I have severe medical problems (no, I'm not obese) and lost my job. They still will not help me. They do "claim" to work with the Credit Counseling Service. I guess if you die, you owe them nothing?!

During the Thanksgiving big sale, the Sony PS3 Bundle was on sale - same price at many stores, such as BestBuy, GameStop, Wal-Mart, and Target. Between these stores, I was thinking that Target is a good place to order. But now I'm totally wrong. While Bestbuy.com, Gamestop.com, and Wal-Mart offer free shipping on the order, Target.com charged me $11.03 for shipping. It is too late to find out after. When I inquired about this at Target.com, they answered me back that Target.com always charges shipping on every item unless there's exception. So why did I order from Target.com to pay shipping while other stores charge free shipping with the same price with Target.com? They did not respond to me after that.

As long as I could remember, if you did not have your Target credit card with you, cashiers were still able to pull the number up by your phone number, birth date verification and ID. I have also done this at Sears, JC Penney and Old Navy in the past. Well tonight, as I was about to cash out, I realized I had left my credit card at home. I asked the cashier to please pull it up and she said they don't do that. I was confused and mentioned I had remembered doing it in the past. She asked another young (bubbly) employee and she was also unaware of what I was referring to. I asked if the items could be held until the next morning and they said they had to check for clearance items and seasonal items, etc. They led me over to customer service and one by one began to check the items.

I ordered a TV stand from target.com to be delivered by UPS around 11/23/12. I received an email message (11/21/12) from Target that the item had been delivered and a UPS tracking code-which indicated delivery at my address at 5:00 pm. There is no package and since it is an eighty pound package, it would be hard to miss. Target was contacted, and the representative told me to call UPS even though their webpage states the supplier is to initiate claims for lost packages. UPS of course told me to contact Target. Target was called again and the story this time was the item had not left the warehouse and would not arrive until 11/28/12. At this point, I asked to cancel the order and was told that it wasn't possible as the order was "processed". I will never purchase anything from target.com and will avoid UPS. I have emailed both asking for an explanation - poor customer service from what used to be excellent companies. So far nothing - just phantom delivery from target.com and UPS.

The new Christmas commercials are horrible, an insult, irritating, etc. In my home, when one of your Christmas commercials come on, we mute the television. I do not know what age group you are trying to draw with these ads, but you (in my opinion) are missing the boat. In my home, we have people in their 60's, 40's, 30’s, and 20's. We all feel the same. It is not that we do not have a sense of humor; we all liked the crazy lady from years past. These current commercials are bad!

We failed an attempt to exchange a same priced item. Sent hubby to the store (I don't like dealing with the Target exchange people) to exchange a Target brand metal black shelf for a white one. I had opened the top and immediately closed it when I saw it was black and not white, so it was still wrapped in plastic. He was unsuccessful at returning it. He did not have a receipt and his credit cards did not match any transactions. So we are stuck with it. There is no other Target where we live. This brand is only sold at their store. We only wanted a white one and not the black one, but they were unmovable. This is the only store I know of that makes exchanges so difficult! Really think twice about buying something here that you may need to exchange.

I purchased a $24.99 full price summer dress for my daughter in April from Target. She was supposed to wear it to my sister's bridal shower, which due to a death in the family, was postponed twice. By the time I realized she had never worn it (tags still on), summer was over and I spent two months looking for the receipt because I knew all too well if I tried to return it without a receipt, I'd get about $2 for it. I finally found the receipt only to be told, "Sorry, it's worth $0 and you can't return it." I find their return policy to be ridiculously strict and I will not shop there anymore. And customer service was rude to boot.

First, I would like to say I did not sign up for anything. But this morning, I received a text from Target saying I have won a $1000 Target card that I had signed up for last month. And, I have 24 hours to claim this prize; just go to Targetcontests.com to claim my gift card. But when I went online, it said I had to purchase 2 products from their list. First, I do not want my cell number to be used for such junk. And another, I do not shop there because the closest one to home is an hour and a half from me. So please stop unwanted spam and false advertisements on cellphones. It costs me, and I have never been interested in this.

I purchased an iPad2 in June with extended service contract through Warranty Logistics. I'm clumsy and dropped the thing and even though in a solid type case, the screen shattered. It still works but needed repair. I returned the item as per warranty instructions and received by whomever, on or before 10/13. On 11/8, I called the number on the email that I got when the item was received a month ago. This was Warranty Logistics. They could tell me nothing on the repair status but "Would call back within the day." No call. I called again on 11/9, same message and assured that I would get an email updating status within 24 hours. Nothing. I called on 11/12, still got the same message which I told them just wouldn't cut it, so they told me to call the Target Warranty number 866-469-6356. Got basically the same response, i.e., no information available but that they would check with the repair facility.

My understanding is that Target operates two forensic labs in this country. At first, these labs were for internal use only, but now they routinely offer assistance to federal, state, and local law enforcement authorities. This, most likely, is intended to be well meaning in the communities you serve. However, a privacy and civil rights issue occurs when an individual, through no fault of their own, becomes a person of interest to law enforcement authorities, and Target, through your close alliance with law enforcement, shares private information about an individual with your employees and they in turn go on to single out and intimidate these individuals upon entrance into your stores (without due process of the law). I have been a law-abiding citizen my entire life and, like anyone else, want to live in and create safe communities but when a store behaves as a vigilante, we all need to be fearful. I will not go into specifics about my incident with Target but will no longer be a patron of your stores.

On 10/29/12, I placed an order at Target online. There were no emails confirming the order, so I ordered it again the next day. After placing the second order, the original order was confirmed. I called to cancel that order and was assured that it never went through and my credit card would not be charged. I was doubtful about it and had the girl, Stephanie, give me a reference number. Well the order was placed and the second package from Target was delivered to my home. I called Target and gave the reference number that was given to me. It was actually for a different person and had nothing to do with the phone conversation that took place.

What is wrong with your hiring manager?! I can't understand why Target Mobile (North Wales, PA) hired ** as the new manager, when they had an amazing, smart, kind and sweet woman by the name of ** working and going out of her way/job title, to make my family and I feel more than just a customer. She made us feel at home, and anytime I came into Target just to shop or had any questions for her, she would go out of her way to say hello. Always asked how I was and my family. She was great with guests. She didn't even work for Target, but she helped and asked if any guest needed help with anything. ** was always smiling and extremely helpful. I am more than disappointed with ** no longer working for Target Mobile company. Her "replacement" is rude. He rushes and honestly doesn’t care about his customers. He just wants to make a sale.

I made 1 purchase on 11/1/12 at Target.com. The following is showing on my credit card statement: 11/01/2012 pending Target.com $0.00; 11/01/2012 pending Target.com $22.82; 11/01/2012 pending Target.com $22.82; 11/01/2012 pending Target.com $22.82; 11/01/2012 pending Target.com $0.00; 11/01/2012 pending Target.com $22.82.

My son won a gift card from his school. He was extremely happy to be in your store. Unfortunately, the visit was far from what I expected. After going through the aisles looking for his favorite board games, it was surprising not to find educational board games. After looking, finally, he decided for a game and we went to the register and we stood in line. He was very eager to pay with his gift card, but when his turn came, the cashier was too busy showing her phone pictures to her friends. We were not greeted. We were not asked if we had found what we were looking for. We were not even given the total or acknowledged - until I had to say that my son wanted to pay with his gift card.

I bought a closet hanging organizer that I thought would work for my son's room. We had to end up getting something different at another store. I returned this item and just asked for my cash back. I had my receipt where I paid with my debit card. They advised me that I could only have store credit or have it returned to my card which would take about a week. I was not happy. The customer service desk was run by a young kid in high school and the manager could have not been any older than 21 and both were rude as ever. I did advise him we were moving into a new house and I needed to furnish two bedrooms and that my husband worked in the oil field and we always bought stuff for the man camps there. I will never walk into this Target or any other one for that matter. Walmart will continue to get my business.

I wanted to purchase a 32-inch TV. I noticed that a competitor had the same TV listed on their website for $50 less than your store. But when I talked to the service desk about the price match, they told me in the rudest way that they don't match website pricing and that they only do it from flyers. I was so put off by this treatment. I decided to never shop there again.

When shopping for our bi-weekly baby supplies, we know more or less what we spend. But this time, my husband noticed it was a bit more than the usual. As he quickly scanned the receipt, he noticed the diaper sum (too much). He told the cashier since we were still standing there, but he quickly deferred to help us make the correction. We had to go stand in line at the customer service area. The problem was they had charged two diaper boxes and two wipes when we only had one of each. I never had to double check my receipt, but I will now.

I am a working mom and only have weekends to do my shopping. I buy coupons, cut them out and then proceed to the stores with my shopping list. I am aware of all stores coupon policies. Target allows 4 identical coupons per visit as long as they match the item. After spending 3 hours in the morning getting my list ready, I proceeded to Target in Fayetteville, NY. The girl at the register said she was scared and wanted to call her manager over because she did not want to get in trouble. I had no problem with that but when he came over, he said I could only use one of the same coupon no matter how many items I bought. Needless to say, I had to abort my order and feel terrible. I know they can refuse coupons but if they are legal and they have a store coupon policy, then why don't they follow it? They wasted 5 hours of my weekend. I normally love to shop at Target but now that they made my shopping experience so negative, I doubt very much I will return. I would like them to stand by their policy for all people who shop at Target.

I bought one bike in a Target store on September 5. The bike had a lot of problems. I tried to change the bike or my money back and nothing, just repair. My bike entered in a Target Repair Center on September 12. It never finished the repair and I bought another bike, and now I want my money back. Yesterday, I tried customer service. I waited one hour in line without answer. I never had so strong headache before.

Target advertised an Xbox-Kinect bundle including 2 games (Thor/Iron Man), but no Target stores had the games nor Target.com (I was told by both La Quinta store and Target.com). I suggested 2 games at equal or lesser value, but was told that couldn't be done. I believe that it is illegal to advertise an item that stores do not have any product for. The manager said that no stores in the valley ever had the games. Please help! I just want to purchase what was advertised.

First, I called Target to replace a broken piece on a bar stool I ordered online. I waited forever for this replacement piece. After a few weeks and no replacement piece, I called to check the status of the shipment. When I called, I found out that they were out of that piece and that I could bring the broken chair to the nearest Target to exchange it. When I told them that I did not have a car and the only Target near me did not sell furniture, they said they could do nothing for me because I didn't have the receipt for this chair. Instead of arguing, I just ordered another similar bar stool. They shipped the wrong item! It was a large ottoman. When I called, they said the same as they did before. I would have to take this item to the post office, have it shipped back and receive a refund. What is the point of ordering things online when you have to drag it back to the post office anyway? Target online equals big headache.

I'm never ever ever shopping at Target again! I've never felt this disrespected before. A few weeks ago, I bought a TI-84 Silver Edition Graphing calculator from Target. I later found out I couldn't use it in class and when I went to return it, they didn't allow me to. The reason was the numbers on the product and the receipt didn't match up. I was very angry. I bought that calculator and they gave me that receipt and now they're saying that it doesn't match. Does that make any sense? They even accused me of exchanging it for a different one and then using that receipt to try to return it.

Two things I have noticed recently at Target stores:

I went into Target on Northlake Blvd in Lake Park, Florida to be astonished when an employee went into the music department and began blasting rap music that contained the words “coitus” and “sex.” Astonished, disturbed and highly upset since the children’s clothing is so close, I discussed the problem with the manager who seemed to not want to be bothered by the actions of her employee. How do I reach Target corporate to express my concerns? I thought Target was a family store. I guess not and I will never return, especially with kids.

In March while at a Target store, I had seen a pair of sandals and, like most people, grabbed one sandal and tried it on to see if it was my size. It was so I bought them. Of course, it was winter so I couldn't wear them. So in July when I finally had something to wear them with, I put both shoes on and one of the straps was made backwards. I paid $30 for them and figured with my original receipt, I could take them back, exchange them or at least get my full money back for them. Nope! They said they don't sell them anymore so they can't exchange them, but they can refund me $7 for them. Of course, I refused. They gave me a number to call to get in touch with someone from the manufacturer to see what they could do.

I went to return a Mr. Coffee one cup coffeemaker I received as gift. It’s okay that I didn’t get cash refund due to no sales slip. I would have taken a store credit but they said it must be used in the same department where the coffeemaker came from. I didn't need anything from that department. Why can't I use it in another department? It’s still being spent in their store! They would still be making money!

Daughter and I were shopping at our local Target in Benton Harbor, Michigan, one evening and felt very unsafe because we were being followed by creepy looking people. I didn't know if they were predators or Loss Prevention (LP) people, and quite frankly, I did not care, as they looked very shady and should not have been stalking us either way. My daughter is 14 and I was concerned for her. I wanted to find a security officer in uniform that I could take my concerns to, but there was none to be found. I am angry and our shopping experience was turned into a nightmare by one of two things - either predators or Loss Prevention people.

I tried to return something with a receipt just 10 days past the 90-day cut off. I was told I could get a credit for up to $70 of the lowest selling price within the past year. This is a total outrage! They are unable to prove the lowest selling price and the company does not clearly explain or post their return policy for consumers to view. My suggestion to others is to tell friends not to purchase big $$ items in this store. It will send a clear message that their return policies are fraudulent. For those who are stuck with the $70 limit on an item over $100, I suggest having a few friends help you out by returning the remaining increments using their driver license. Unfortunately, Consumer Affairs and the State Attorney Generals do little or nothing to alleviate this problem. Target has ultimately told their customers, "In confusion, there is profit."

Target would not allow me to drink water. I was filling in for a pharmacist that was out sick. I brought my water bottle to the pharmacists counter and started checking prescriptions. The store manager came by the pharmacy and told me to remove the water bottle from the counter. "Is that a board of pharmacy law?" I asked. "It does not matter," the store manager replied. "What is the reasoning?" I asked. "It does not matter," the store manager replied. By this time, the store manager was red in the face. I did not want to make a big scene, so I put my water bottle in a backroom.

My husband and I made our new baby's registry on Target.com. Worst mistake ever. We received some items and found out they were not what we imagined they would be (you know, sometimes it's tough just reading reviews online). We tried to return them and it took so long and did not even get all of the money back for the items. God forbid we didn't have the package slip. They wouldn't even talk to us. We are still trying to return a pack-n-play that our son never even used and they won't let us because we can't find the receipt slip. The woman on the phone kept repeating, "We can't do anything. We can't do anything. We can't do anything." It's very annoying and I'm super frustrated with Target right now. I understand stores have return policies, but they won't even listen to you without that receipt. I will never make another registry there!

My sister-in-law ordered a baby swing for me from Target.com. When the box arrived, it did not have a baby swing in it (even though that was listed on the packaging slip), there was furniture inside. I tried emailing their customer service, but repeatedly received an error message (invalid question/comment). So, I called the phone number. After over 30 minutes of "please hold" (the customer service rep did not have a clue and had to put me on hold to check on things over and over), I am completely dissatisfied. I have to take the furniture item to my local Target store (yes, I am 9 months pregnant and the weight listed on the box says 26 lbs), not an easy task for someone in my condition. They will have to give me a gift card (they cannot refund my sister-in-law's credit card unless it is present at the time of the return). Then, I have to reorder the item online using the gift card and call customer service back in order to receive a refund on the shipping costs. Target.com could learn a lot from websites like Pottery Barn, One Step Ahead and Diapers on customer service. Instead of making my problem their problem, they made it worse.

Slow! It was way too slow! Did I mention that it's really slow? I actually have shopped elsewhere because Target.com is so slow. Slow! Really, Target? In this day and age, there's no reason for it. I use Firefox and every time I go to Target.com, I get the dreaded "this site requires cookies" popup. When I click on "Cookies enabled," because they are, it does nothing. I have checked and re-checked and I promise - cookies are enabled! I have to then Google Target and then open the link in an IE tab.

I live a few blocks away from a Target store in Elmhurst, Queens. I usually walk to the store at any time of the day if I needed to pick up anything since the store opens early and closes late 7 days a week. I went in there one Sunday morning to pick up some toiletries. I decided to go to the second floor to check out my purchases since there was usually a long line on the main floor. There were a couple of express lanes that were open and maybe a couple of regular lanes on the far right. I decided to fall in line on the second express lane since it was the shortest line. I patiently waited for the other customer to finish her paying for her purchases.

This disturbing cruel treatment by Target occurred roughly at 2:00 p.m., August 17, 2012. Before I begin, I want to assure you all, that as far as I know, the dog in this story was not hurt. I went to work... about two hours ago. When I got there, someone had left their little dog… all of 20 pounds... in the back seat of a truck with closed windows. The poor dog was barking frantically. It is very hot here today. I am a merchandiser, but I was not yet punched in for the day so I was not working. I was at that point a Target guest. Well, I was treated like a criminal, not a guest. I asked the front desk to call the license plate over the loud speaker to have the customer, who owned the truck, to please come up to the service desk so we could let them know their dog is unsafe. They refused and said it was against policy. I asked repeatedly… to the point of pleading. I insisted they call the manager. ** was at the front desk and after a 15 sec. phone call to the manager, he hung up, looked at me and said "nope, not in Target’s policy." I said, “Where is the manager?” And they said “in the office.” I started to go in.

On the price tag, it’s written that if you purchase 3 first aid items, you will get a free first aid bag. Yet it's always out of stock! With regard to their $1000 gift card rewards online, after you have given out all your personal information, it blocks you for continuing “Redeem” by showing you didn't enter valid cell number even you had already entered the correct cell phone number. The entire “Redeem” stops you right there. It's a terrible experience with Target!

I ordered back-to-school supplies amounting to about $50 and Target charged shipping and handling on each item! They do not fully disclose their shipping charges and then slap you with a $22 shipping charge in a $50 purchase for standard shipping! Isn't shipping and handling normally $6 - $10 generally? They are misleading consumers and their attention needs to be brought to it. J. Crew fully discloses its shipping charge and their things are more expensive. Please pursue Target on this. They should not be ripping off families!

It took one week to ship the desk. The item arrived broken completely in half. The shipping slips states, "...can be handled at your Target store. Simply bring in this packing slip with the item and we'll take it from there." However, the store refused to accept the item or provide refund. I called customer service and have to ship the item back to them. Once they receive it, they may issue a refund in 7-10 business days. However, the shipping slip also states, "Most unopened items in new condition will receive a refund or exchange. Items that are opened or damaged may be denied a refund or exchange." I know better than to shop on Target.com again in the future. Thankfully, this lesson only cost me $210 this time. Customer service is a disgrace.

I purchased an Apple iPod 64gb from the store for my husband's birthday on Saturday, August 4, 2012, at 1:30. I got home, opened the item, found no head phones or charger (which I wasn't going to complain about) which should have told me right away something was wrong - but no, stupid me said I would just use one from our daughter's iPods. I went to hook it up and the charger wouldn't go in completely. I unhooked it, looked at the product and noticed that it was scratched like someone had already owned it. I called the store at 2:30, told the Customer Service desk the problem which then transferred me to Electronics.

Why in the world is ** literature displayed on the check out line shelves? Really? That 50 Shades of Grey book was right there for anybody to pick up and browse. I don't understand why a book like this would be displayed to everyone, really?

I do not live close to a Target store. Looking online, Target is the only place I was able to find the gift I wanted for my grandson. I wanted to order this item for shipping to my home. I could not order this online, the screen kept coming up "available in store." Well, I'm not by a store. Then when I did happen to be by one that was only slightly out of my way on a trip for something else, the item I wanted wasn't in the store either. If you are going to offer online shopping, you should be able to order anything online whether it's supposed to be in the store or not.

I received a baby swing from Target as a gift in April. Obviously, there was no receipt because it was a gift. I did not remove it from box until the baby was born in July. When the box was opened, the swing was obviously used, food stains on the fabric. I took it back to the store. No help because the purchase was over 90 days old. No refund, no exchange, no exceptions. I contacted corporate with complaint, same story. I was told to contact the manufacturer. Target needs to step up when they sell a used product as new. An exchange would have satisfied me.

While looking at some Skylanders video game characters with my 6 year old son in the South Barrington, Illinois Target this evening (7/26/2012), a woman snatched a package out of my son's hand and gave it to her male companion. I stood in shock. After a moment, I told the guy that if he gave it back to me right now, there would be no problem while at the same time taking it from him. The man proceeded to begin yelling at me and within a couple of moments, numerous employees were on site. I explained what happened and insisted that they review the security tapes to see for themselves what transpired. They declined and ushered my wife, son and I to the checkouts at the front of the store. Although I was able to purchase the product I wanted, I should not have been made to feel like I was causing the problem and the person who did cause the problem should have been asked to leave. But apparently, Target is more concerned about sales than happy customers since I will never set foot in their stores again.

I noticed that every time I check out at the Target in Lewsville, Texas (Hebron Parkway) that the customers have to put their bags in the cart themselves. The cashier will start on the next customer before the one he just checked out has had time to transfer them to the cart. Yesterday, I stopped the cashier from checking me out as the lady in front of me was struggling to get a bunch of grocery sacks (at least 25) in the cart. He didn't have room for my bags anyway, and they would have got mixed up with hers. I felt sorry for her and started helping her with her bags while the cashier just stood there looking like this was holding him up.

Buyer beware. I purchased a printer at my local Target store in Voorhees, NJ. When I attempted to install it, less than 24 hours after my purchase, I found parts missing so I brought the printer back to the store to exchange it. I was told, by a rather rude manager, they would not accept my return. Although the item was new, there was, I was told, a problem with the serial number that should not have been my problem. Instead of a poor attitude, you would think that they would be ashamed of selling an item with parts missing. I left the product on their counter and left the store. I got robbed at Target.

I purchased a pair of summer shoes for my son in March and stored them until the weather got warmer. I forgot about them until July, and he decided he didn't want them. I took the shoes (still in original packaging) back to the store, but they would only give me a previous sale price for the return (33% less), not the full price indicated on my receipt. The reason was the receipt had expired 90 days after purchase. The shoes are still in stock and can be purchased for the same price I paid. I went through several layers of "customer service" who all apologized and said the "system" would not allow them to return the shoes for the price I paid.

In 02/2012, I purchased $201.41 worth of clothing. Pure garbage - misshaped and would fit no one. I used a credit card and he had put the receipt in the bag with the items. In 03/2012, I brought back the items on the same condition. They looked on my credit card and said "No, on Medford, NY store." Did I use my other card? So, I came back with my other card to Medford, NY store, nothing on that card. This could not be correct. They told me to call my two banks and check which account it was on. I did and found it on the first card on 02/13/2012. I brought the bank statement and the perfect, tags attached clothing to the Copiague, NY store where I purchased them. "Sorry, we can't do anything. Too late, sorry." I called the Medford and spoke to Kerry **, manager. Too bad, nothing he could do. I spoke to the corporate customer service, or lack of service. I spoke to Becky and Kim, nothing they will do. The store stole $201.41 and won't even give a credit. Some slimy store.

The "updated" Target coupon policy was released earlier this month (June 2012). I read over it and understood it as I am not stupid. I sadly cannot say the same for your employees at the N. 5th St. Target in Las Vegas. I purchased several items, some had coupons and some did not. I picked up 2 Gillette/Olay shave gels. I had 2 ($.55) off one Gillette/Olay coupons (one for each gel). Then, I picked up one Head and Shoulders shampoo. I had one $1.00 off manufacturer coupon and one ($.50) target coupon.

I bought a room divider bookcase on Target.com. I had decided I no longer wanted to keep it and took it to my local Target store to return it. As stated online, I could return the item to a Target store and get a refund. That was one of the reasons I bought it from Target.com. When I brought this 99 lb. heavy unopened box into the store, they told me that because it had been discontinued, I now had to send it back by UPS or mail. They were supposed to send me a mailing label by email so I could send it back. So far, after 3 phone calls and 2 attempts at trying to download the mailing label, I am ready to scream. I feel deceived by Target as they say on their website that you can return items to the Target store but instead, I am getting the runaround. I am waiting for mailing label # 3 to arrive in 24 to 48 hours per my conversation with a customer service representative by phone. My advice, beware of Target.com's return policy.

I purchased a cellphone and a 2-year replacement plan on 10/13/2011. I never bought a replacement plan before, I read how bad they were (yes, I know I should have read the small print, but I had to call to receive this!). Anyway, for $4.00 and a cellphone for my daughter, I listened to the salesman. He showed me one card that said no hidden fees, no hassles. Obviously, the front display broke. No scratch marks, no indication of abuse. I went to the store, have to call a number on the card for the plan. They transferred me 3 times. I went back online and found another customer service number. "Sorry, we can’t help." After 2 1/2 hours, I was nowhere. The whole set up of getting to someone who can take responsibility is futile. Your customer service and replacement plans, in my opinion, are the worst I've encountered in my 62 years. I have to stop now because I have nothing else nice to say.

Stuck in elevator for over 30 minutes - The guard standing in front did not inform the customers that the elevator was full to capacity. When the doors closed, it moved and then stopped. The small 8x10 sign said no more than 10 people, but the smaller inspection sign said 20. There were at least 6 children and 12 to 15 adults. Calls were made to intercom as well as cellphones asking for help. When we finally got out, there was only a young woman and man to help customers get out of an elevator that was between floors (40 W. 225th St. #50 Bronx, NY 10463). I need a better answer than "It was us or you would have waited an additional half an hour for the fire department."

We bought a glass topped patio dining table - the Lagos collection from Target two years ago. Today, it spontaneously exploded or shattered. Nothing hit it - one vase sitting on it as it had for months. It just suddenly broke into a million little pieces. We haven't contacted Target since it has been two years, but they still offer that table online and I saw all the other patio table glass problems.

I needed to use the ladies restroom while shopping at the Hickory, NC Target. The restroom was horrible. There were feces, urine, and hair all over the toilets. The trash cans were full. The sign said if the restrooms were unacceptable, to tell customer service. I went to the desk and waited until someone finally came and told her the conditions of the restroom. She replied that she was working in 3 areas and there was not a cleaning employee in the store and that she would get to it when she could. That is not an acceptable answer. She could have thanked me and told me that she would have them cleaned. Instead, it sounded like she was insulted that I told her and it was not important to have clean restrooms.

Parking fee - A huge sign as you enter the parking lot says first 2 hours of shopping at Target are free. I had a lot of shopping to do this day which includes purchasing a car seat for my Grandson which took some time comparing seats. I went over my allowed two-hour limit by 23 minutes, partly because the checkout line I was in had people in front of me. Then, the cashier announced she was closed. I had to go to another register and get on the back of that line. I thought I would have to pay for one hour. Wrong, I had to pay $6.00 because the sign says 0-2 hours free shopping at Target; 2-3 hours, $6.00. I explained to the parking attendant that I was in Target the whole time and I had a receipt to show it. He said it didn't matter. I just had to vent. I've never had to pay $6.00 to shop at a Target. Well, I'll have to shop at another location that doesn't charge for parking which will be much further away. Sorry Target, you lost my business!

I spent over $500 on a mattress, including shipping, that I ordered online 3 weeks ago. Several times I have emailed and called about my order, only to find out today that it has been cancelled, without any warning. Target does not actually carry these mattresses, they just order them from the manufacturer when you make an order and I suspect that few mattresses are ever actually be able to be sold to customers through the website. They lied several times about the arrival date of my mattress. I am very disappointed.

Last June, I purchased a 3-piece Casetta outdoor furniture set that was also marked Target Home on the box from the Target in Clifton, NJ. I assembled the table and one chair without a problem. When I went to assemble the second chair, I found that they had packed 2 left sides and no right one. I went back to the store with the 2 lefts, explained my problem and requested a right side. The manager said they wouldn't replace it, that I had to go through the manufacturer. I tried going through the manufacture. They asked me to send the receipt, etc. which I did and then never heard from them again. I tried contacting them again, no response.

For my birthday, my boyfriend and I were going camping. I found an awesome and kind of cheap sleeping bag online. I purchased it and had two weeks for it to be delivered before our trip. Two weeks later, I never received my package. But target.com insisted that it was delivered, and because it was delivered they would do nothing about it. I called, emailed corporate, and emailed the CEO. All I was told was that I should file a claim with UPS. I told them repeatedly that UPS said they needed to issue the claim because they were the shipper. Yet again, I got their famous quote, "Your item has been delivered, and there is nothing else we can do." After three phone calls later UPS called Target and demanded they issue a claim through them, which they did, but still got me nowhere.

I went to the Cypress Target (Store number 229) on June 6, 2012. I purchased a large quantity of items ($250 worth to be exact). The cashier was slow, and rude. He got short with me on more than one occasion during the transaction. I paid with a gift card. He voided items while the transaction was processing. I was charged $250. He suspended the transaction when trying to run it again, after hitting me for $250. I contacted the manager, **. He was very condescending. I just wanted my groceries, not a refund. He insisted for me to pay for the groceries, although I had just paid for them. It said right on the sales history my payment of $250 was accepted. He told me to "not raise my voice" when he demanded that I repay for the transaction. I told him I would never shop at Target again. I am dissatisfied and angry. I won't get a refund, because they didn't suspend the transaction until after it was accepted the first time.

I was at the Warrenville, IL Target this morning and saw a convertible sofa on clearance for $114.68 or $114.98, and they had no more left. The Target employee checked two other nearby stores and told me Wheaton had 3. I went to Wheaton and they not only had none, (OK, I get it that inventory is not always accurate) but it was $160.98. I asked the Target employee to explain why the huge price difference. She got the LOD on the walkie talkie, (Isaiha, I think) and he said, "We don't price match." I left (without buying anything) and called back the Warrenville Target. The customer service rep who answered said that different Targets have clearance prices that vary. I explained that since I was told where they had these, maybe someone should have mentioned that.

I was trying to use my Target credit that I received for a return for using my PayPal account as the means of purchase. I failed to realize - I admit I was mistaken. If you use PayPal, you can only get a store credit or gift card if you return it. I finally found some things to buy which totaled $125. I was checking out and was able to key in my credit and my $50 gift card, which was not enough to cover it. So, I used my PayPal knowing that I would only get a credit if I needed to return anything since I was using a credit and a gift card.

I bought Sonicare toothbrush on 4/9/2012 as a gift. The recipient in Japan noticed that the handle of the toothbrush was discolored and it gave dirty appearance so she wanted me to return it. I took it back to the store I purchased it and explained that it is dirty. The store manager started talking to me in an accusatory tone that's why it took me so long to return it. I thought Target's return policy is 90 days with receipt. Then he told me the product does not match the picture on the box. I told him that was what came in the box. I did not even know it was different. He refused to take it back.

Target has always been my favorite store, but I cannot believe the treatment I received from one of the cashiers last week. I had coupons for all of the items I was purchasing - about 20 items, and therefore, 20 coupons. The cashier was extremely angry as soon as she saw the coupons. As she was scanning my coupons, she took my bags away from me and went through every item, not once but numerous times. I stood there watching her angrily go through my bags over and over and over again. That alone was insulting, and I just wanted to leave my stuff and walk out the door. But then, she started arguing with me and telling me that the correct items were not there even as she was holding the correct items in her hand. She out and out told me I was wrong - again, even as she held the correct item in her hand.

When I complained against a manager in Target to the headquarters office, the office goes back to the person being complained against. Target has imported most of its goods from China and knows how the Chinese businesses effectively ill-treat their customers. According to Target return policy, you cannot return a product if you open the package. Any business like this usually won't last long.

ABC News reported that Made-in-Thailand shrimps contain two elements that cause cancer. I purchased several packs from Target, but did not keep all the receipts. I brought back two packs and told them they are cancer-inducing. Since I didn't have all the receipts, if they could refund me double for the fear, anger and time to return the products that cause cancer. They treated me like criminals, like I was trying to blackmail them ($10?). The manager even refused to refund me the lipstick that was reported containing more lead than it should. I was asked to call the headquarter office, and it totally supports the store manager.

I went to shop at the Target store in Charlotte East (704-264-0078) for a bathing suit and tried on two of them when the tag came off. So when I took them to the ladies’ dressing room, she looked like she was upset. When I told her that they came, she stared at me. She was a white woman with salt and pepper hair. Then I found a suit that I liked. I saw that the tag was off of it too, so I said to the same woman that it didn’t have a ticket either. At the same time, a black heavyset woman came to get her returns. They both went to the back room and left me standing there. The black woman came back out and stood there for another while and made me wait again. Then another black woman came back there and she finally made me a ticket for it, but she said out loud how much the suit was.

I am extremely upset with the employees at the Target on Mcknight Road in Pittsburgh, Pennsylvania. Today was the fourth time that a Target employee went ahead of customers in order to order coffee at the Starbucks inside the store. I verified a few times that they were not on a designated break. It is extremely unacceptable for employees to cut in front of paying customers and be paid to buy food, etc. They have no class or respect for customers.

I am writing to express my disappointment with Target. Although I was born and raised in Orlando, Florida, I have been living overseas since February 2010, partly in Afghanistan and partly in Kosovo. Living with minimal has been quite a lifestyle change. However, this was a choice that I decided to make thus this is why I am still living overseas. Prior to my decision to temporarily live overseas, I was living a normal life in Orlando, Florida. As you know, you have many stores in the Central Florida area. Target has always been my go-to store for shopping. I have always loved the service, the layout or the store, the cleanliness, and of course, the products. Therefore, when I found out I was pregnant, I decided to use Target.com for my registry.

I purchased a pair of Converse sneakers. They ended up being the wrong size so I took them in to exchange the size. The girl at the returns desk told me that because I didn't have my receipt, she had to ring them up for the price they were now (about $20 less than what I paid) and I would have to pay the difference. This would have been fine if I was switching the shoes for something else, but I was exchanging for the exact same shoe, same model, same color, same brand, same everything just a half size difference. I officially despise Target.

I bought 3 shirts at the new Target in Little Rock. They shrunk so much after the first washing that I couldn't wear them. When I tried to return them, they said they couldn't take them back because they had been washed! I asked how I was supposed to know they would shrink 2 sizes without washing them and the clerk simply said "that's our policy." I wound up giving them to a homeless man hanging around the front of the store. The first question that occurred to me as I walked out of the store was, "why on earth did I shop at Target?"

I purchased a $250 Bose docking station for my iPod at Target. I was so excited, but when I got home, my expectations fell very flat. (Sorry, Bose.) I was not impressed, and if I hadn't been looked down the nose by employees while trying to really test it in the store, I likely would not have purchased it.

I have been an agent for many years, and have worked closely with intellectual property counsel on publishing, film and video projects. So, when a Target staff, purportedly a GM, informs me that a simple honest request for a new-item exchange, credit or refund is against the law, I become very, very angry. This unscrupulous strategy is one Target has used to disparage honest customers who purchase defective, prerecorded products for which the same store has no replacement item. It's easy on Target. It's a royal pain for the customer.

I went to look for a belt at the Target store in Staten Island, NY and no plus size belts were on display, just 2XL, which was not plus size. I could not put it around my waist completely. I am a size 22 for pants, 1X for tops and 3X for jackets, also, not much selection at all in the plus size section, which is right next to maternity. The overweight people are forgotten about, while the Twiggy's of the world have everything they want when it comes to clothes in the fashion world.

I ordered (online) a car seat for my daughter-in-law's baby shower. What I received was some kind of outdoor chair in a huge box. The packing slip indicated that the box had a car seat in it. I called customer service (and I use that term lightly). The first person I spoke with told me it would be my responsibility to return the wrong item to them before I could get the car seat. The whole problem is that the car seat arrived on a Thursday and I needed it by Sunday. There was no way they would get me a car seat by Sunday for the shower. Even though the mistake was their fault, they would not "expedite" ship the correct item. They were going to make me order the car seat again (not to be delivered until the following Tuesday) and then wait for days after they had received the chair I didn't order before they would credit my account with the first car seat. Needless to say, I am going to the shower empty-handed, thanks to Target. I will never buy another thing from Target or ever step foot in a Target store again. I will certainly be advising others not to shop at Target either.

Fraudulent advertising, bait and switch shipment - I ordered a product online on April 20-12 which showed "in Stock" at the Target online store. With this order, I was promised a receipt date of April 25-27. With this commitment from Target, I didn’t request any improved/express delivery date. I could still complete work that I had contracted with my customer if this receipt was accurate, little did I know it was totally not so!

I placed an online order for 3 books on Target.com. I was asked to provide my e-mail and password, which I did. I was given a ship date. At 4:21 am, May 21, I received an e-mail from Target stating that my order was delayed and I could cancel if I needed to. I needed to cancel one of the 3 books I ordered as it was a present and would have been shipped too late. I was unable to cancel by computer or e-mail Target about this cancellation. I spoke to a CS rep who told me I could not cancel. I called back again at 2:41 pm and talked to Jake, who would not let me cancel. Her supervisor, Khalliss, was too busy to talk to me due to high volume of calls.

I took back a $120 Keurig coffeemaker. I did not have the receipt, I only wanted to exchange it. I understand the reason for policies. However, customer service allows, in most cases, for those policies to be circumvented. I spoke to the manager, the manager in charge, three different people in the "guest services" call center. They all said no, there was no way to help me and I could send the product back to the manufacturer. I work 17 hours per day. I don't have the time to deal with these things. I know it can be done at store level, I know it can be done today. But alas, I was wrong. One of the folks on the guest services line even said to me "well anyway sir" while I was trying to explain what I wanted.

I received an order I placed on Target.com yesterday valued at about $100. Some items were too small and a couple, I just didn't like. I paid with Paypal and it said that all items could be returned in the store. Today I went to return 4 of the 6 items I bought and was told since I paid with Paypal, I had to get a gift card for $57.00. I told them I didn't want a gift card because Target had been paid for the items. I wanted to either get cash/refund to debit card or as a last resort, credit on a credit card. They said I could only get a gift card, no exceptions. I was returning unopened items one day after receiving them and with a receipt, but could not get cash or refund on any card.

I bought an iPad 2 32G 4G (Verizon) from them on 2/29/12. Although the top of the receipt says it expires on 5/29/12, half way down the receipt, it says "Return by 4/14/12." Because shortly after buying I realized that the IPad3 would be out soon, I was advised by Target employees to return for the newer model. Target stores in South Florida have not had the IPad3 in stock for several weeks after it came out. Because my daughter was ill, I returned to the store on 4/16/12 and was told by Customer Services and several corporate representatives that although the store manager wanted to accept it for an even exchange, they would not do so due to their policy of not accepting returns after 45 days in electronics.

I bought $185 worth of items online at Target. When I returned them to the store, they told me I had to take a gift card as I paid for them with PayPal. I did not want a gift card and they said too bad for me. I send a request to Target Customer Service and they said the same thing. While purchasing the items, nowhere did I see anything about only getting a gift card for returns. This is rotten customer service. They had my money no matter how I paid and should have refunded it in cash.

It seems a very poor business decision to have such flimsy bags when heavy and not so heavy items need to be packed. I have yet to leave the store with my items in only one bag. They are always doubled or even tripled because they tear so easily. If you bought thicker bags, that would not be the case. Fiscally, it seems more prudent. Just thought I would let you know.

I was shopping for my son's birthday and found a toy fire truck with a clearance tag on it for $7.98, and when I went to pay for the item, the cashier tried to remove the label and charge me $37.00. I stopped him and asked for the manager, and the manager never came, only another cashier who also tried to remove the label. They would not let me purchase the toy, and a manager never came out to talk to me. I took a picture of the item and the price tag before I let them remove the tag.

Well, I ordered 20 units of vitamins and only received 15 from Target.com. I received an email saying the 5 is on back order. So, I did what everyone else would do. Wait, the 5 never arrived. I wrote several emails and never heard anything back. Finally, I picked up the phone and called. Transfer after transfer, they finally agreed to refund the 5 to my credit card. I waited another month. Nothing happened. I called again. Now, they are claiming no notes showing they would refund and it's been 90 days. So, due to the 90 days return policy, there's nothing they can do. I will never shop at Target again.

I ordered two pairs of shoes. After two weeks, I did not receive the order and there was never any UPS tracking info available. I called 4 times and transferred 3 times. Finally, I cancelled and re-ordered the same items. They explained that UPS must have "lost" the package. They offered me a $20 credit, which I still have not received a week and 1/2 later. I still have not received the package and still no UPS info. I will never order from Target again. What a shame! By the way, I ordered a steam cleaner on Easter Sunday from Walmart.com. I paid 99 cents to ship it and received it via FedEx in 2 days. Target, if you want to continue to take money from your customers, I suggest you get your act together.

I bought my 10 yr. old son a pair of shoes at Target in Auburn on Feb. 20, 2012. He wore off and on for less than a month, his toes were coming out and the bottoms were worn completely through. I took the shoes and receipt back to Target in Auburn on Friday, April 6. The man behind the counter said absolutely not. I took it back to the manager and he also said the same. I said I will strike Target from ever shopping at their stores again since they do not back the merchandise they sell. They also have a terrible customer service or should I say “no” customer service. His response was "so be it". Target should be banned from ever being able to sell anything with an attitude like that.

I wanted to purchase a sweater on a table that was priced $19.99-$22.99. The sweater rang up $24.99 at POS. The clerk had to repeatedly call for softlines to check the price. I finally had to go and help 2 clerks find the sweater; they proceeded to look around as if I had taken the sweater from a different table and were questioning the price. I left without purchasing the sweater. I felt it was very poor customer service for me to not only have to go help the clerks, but also for them to argue with me about their obvious issue with the pricing. It was completely not acceptable.

I have a $102.51 receipt for a number of items from Target. I am missing 3 items, $1.39 dozen eggs, $3.99 bag of vegetarian chicken strips, and a $5.00 toddler headband. When I realized these items were missing at my home, which is a 40 minute drive as I am in the mountains, I immediately called the store. I was told that I needed to come back after 2:00 pm and review the security tapes with their "team". I explained where I lived, that I was pregnant with a toddler, and that it was not possible especially with current gas prices. They hung up.

I tried to return scale that was purchased with debit card two days ago. The customer service had trouble matching the scale I brought back to the receipt even though it was only two days old. They treated me like garbage in front of other customers and then I got mad. I demanded a manager and my cash, not store credit, because I would never set foot in their store again. The ETL - Guest Experience, Christian **, kicked me out of the store.

I tried to use several coupons that were "Target" coupons and manufacturer coupons, and because the system denied that they were in the purchase, Andrea would not let me use them despite that they were there. She told the cashier not to honor them if the register said they were there, so the cashier who argued about every single coupon would not even allow them. In some cases, they would not even check to see if they would work. It was ridiculous. Then Andrea came back and told me that Target is "cutting back on coupons". Cutting back on coupons that they are reimbursed for by the manufacturers, right! I pointed this out to her and she still would not honor the coupons. Target has refused to give us the courtesy water. Eric told us no because there "were no cups" instead of going at the back and getting some more. My husband was trying to take his medication. I spend a lot of money at Target and this treatment is ridiculous! They do not even honor their own coupons!

In trying to purchase a Hoover vacuum cleaner, Tampa Target on Gandy blvd posted a red tag price of $132.05 down from its price of $139.00. During check out, I was not honored the price because I was told I needed to sign up for a red tag card that was linked to my checking account. The sale tag just said "Today’s Red Tag Special $132.05." The manager, ** also would not help me in getting a complaint form but indicated to go to the front area for a complaint. I called 1 800 440 0680 and only got a person saying they would note that I have a complaint but didn't even want my contact information as to end the complaint.

Internet advertised wrong price - I am a longtime customer of Target. I have been shopping at Target for most of my household needs. I shop at Target for back-to-school clothing, bikes, housewares and even my prescriptions. I visit Targets in Philadelphia and New Jersey several times a week and purchase at least 100 dollars or more monthly. I attempted to purchase several sale items on Target online. After my interaction with the telephone staff and not honoring the internet price yesterday, I may never return. I will take my business to Walmart.

Last fall, during the back to school sales, I purchased a Chefmate waffle maker (model # WM-77). About a month ago, I was making waffles and the "non-stick coating" came off in the food and, thus, making my food inedible. After contacting Target, they say I needed to call the manufacturer. They did provide a phone number for Target customer service and they in turn gave me the phone number to Select Brands who made the waffle maker. After calling Select Brands, they said, yes, they made the maker for Target but it's Target’s problem. No one will claim responsibility for the defect.

The Target store in Oceanside, El Camino has no available carts that are working for the handicapped. This makes it impossible for me to shop at Target. They are not compliant with the Americans with Disabilities Act.

I purchased a bicycle for my son on March 13, 2012 (18 days ago). As I was looking at the bikes, one of the Target associates was present and I mentioned to her that something may be wrong with the back tire. I then asked her if she could have someone look at it and fill the back tire up and she replied that no one was available to do that at that time. Because this was the only one in that color, I went ahead and purchased it anyway.

Target misleading coupons - I recently tried to use a coupon that was advertised 50% off on all Disney princess toys; however, on purchasing the item, I was told the coupon was not valid on my Disney princess toy. This is an extremely misleading coupon. I called company and was giving me the runaround. The comment was the system didn't allow it.

My grandmother goes to your Target store with 2 vans from her senior citizen home in Riverdale at your Kingsbridge Bronx, NY location. They make 2 trips a week with 25 or more people. My grandmother and the group she goes to your Target store with have made complaints and now have stopped the trips altogether for 2 weeks now because after multiple complaints to the manager and his people, they have not done anything to remedy the problem. In front of your store, by the Kingsbridge Rd. Entrance/Exit, there seem to be a large group of men that congregate right by the doors of your store screaming, shouting and carrying on in a manner that brings fear and confusion to the elderly and other people.

I was browsing on Target.com and decided to buy some items. The items that I was purchasing were shoes and clothes. I figured if they didn't work out, I could return them in the store. That is what it said on their homepage in bold print. After the long process of checking out, I saw that I could use Paypal. I thought "Great, that will be easy. They have all my info". Well, when the items arrived, they were ill-fitting and poor quality. No problem, I can return them. So I thought. Since I paid with Paypal, they were only able to give me a gift card. I am so angry and disappointed, I just want a refund the same way I paid. I do not want a $156.00 gift card!

I purchased a purple shark to bring to FL. Since the box looked unopened, I never checked it out until getting ready to shark my floors, only to find that I got a dirty, used shark which is also missing parts. I paid $79.99 and Target will not replace the dirty used shark with what I paid for nor will they refund my money. I have spoken to everyone that they would let me speak to, up to a CEO. I have nothing and they have my $80.00. He would let me go no further.

I bought an iTouch along with a 2 year replacement plan that clearly states it covers "Unintentional or accidental damage from handling as a result of normal use (ADH) for portable computing devices beginning from your date of purchase". My daughter accidentally dropped and cracked the screen on the iTouch. When I called the Target claims department, they said they could not honor the plan because iTouch is not considered a portable computer device. An iTouch has a computer chip, memory, built-in graphics card and can be connected to any other computer and store information. I believe that is a definition of portable computing device. There are also many sites that refer to the iTouch as a portable computing device.

I received a 10-piece cookware set as a gift and decided to return it as I really didn't have the room or the need for new cookware. I reluctantly asked the gift giver for the receipt to return but he had lost it and told me it was purchased from Target. I went into Target (Bethel, CT) fully anticipating a store credit as I did not have the receipt handy. I lugged this big box that was never even opened, items still in the plastic into the customer relations department where the clerk proceeded to scan the item. She told me it was ringing up at $106.21 but the most she can give me back for a return with no receipt was $70. I nodded and said, "Okay, that's fine. I realize I don't have the receipt." She then told me that she can't give me $70 because the item rang up at a higher cost. Now, I am confused. I am willing to take a $40 hit, but she can't do that? I continued to ask why she couldn't give me $70 credit towards an item that was more expensive. Her explanation was simply that it's store policy.

I brought a high chair I ordered online to the store in Racine in the hopes to exchange it for a different color. I talked to a couple sales reps and then was referred to the manager. I was told a chair was found at Oak Creek store and they would not deliver it to the store or my house. The store manager was rude and not understanding to the situation at all. Just kept saying I have to go to the other store and buy it. No exceptions. He was downright rude. Then we went to another issue we were having.

I ordered a video game for my son on October 3rd, 2011. Then about a month later, they had to delay the order. I understood because it was near Christmas, they probably had other things to do. They have delayed the order five times at this point so there is no excuse anymore. They are just too lazy to order the game and ship it.

I am terribly upset about several incidents at my local Target. I was not previously a Target consumer, but I was impressed with some of their products until I started to shop at their stores. I have very quickly realized that this is not a company that I want to give my excess income to, as there are many other options available.

I was at the Silver creek Target (San Jose) store today. I had a coupon from Target.com but the cashier and the supervisor both refused to accept it. First, I was showed a colored one and said had to be like that. I did say I have a black and white printer so they are black. The second problem was the coupon did not scan so she said she cannot offer it to me. My answer to that was call a supervisor and she said I am one. I told her I also work in retail and if we have something like that we go ahead and deduct a dollar and make the customer happy and she said she could not do it. The Silver Creek Target has horrible service. This is not the first time I have had problems with them. Last time, I was shopping and had my own bags as I told her that she literally had to bend over and check my bags in the card. I suggest there are more than one Target in 5 mile radius, please try to shop at other locations.

I am a long-time loyal customer of Target. I have been shopping at Target almost exclusively for all of my household needs for as long as I can remember. I shop at Target for toiletries, clothing, housewares and even my groceries. I visit my local Target two to three times a week and purchase an average of $40 or more each visit. I spend on average over $5,000 a year at Target. After my interaction with the manager today though, I may never return.

On 3-19-12, at 8:30, I went to my local Target store (Balboa Ave, San Diego) to buy shampoo. Hairbrushes were on the same isle and I noticed a girl of about 8-9 years old brushing her hair with one of the hairbrushes for sale. As I was quietly saying to her, “I hope that you are planning to buy that hairbrush,” her father, who was also brushing the very tangled, matter hair of one of two boys with a brush from the display which he returned there, marched up to me and said that it was none of my business. The girl, meanwhile, was saying in a defensive voice, “No!” as though I was daft to think she was going to buy the hairbrush.

I was at Target on Wells road, Orange Park location and I was getting paper bags to make Easter baskets for a special needs school when I was approached by a hardly speaking English woman. I told her they were given to me. Her response was, "Oh no, they are not allowed." I said I have gotten them here before. She waited until I was walking away with my special needs child and had an African American woman shout, "Excuse me." I said, "If this is about the bags, here take them," and I threw them at a register. Now my son's class has no baskets. Target should train their employees about charity because the two witches there were rude and should be fired. I will never go there again.

I ordered a crib from my baby registry, typed in new address and billing address and waited for the crib to be delivered. After a period of time, I tracked the crib's process with UPS tracking to find out that the crib had been delivered, left on porch, no signature at my old address. I emailed a message to Target and waited for response, none to this very day. Finally, I called customer service. They couldn't help me so I asked for a supervisor who basically said "tough luck". They refused to call UPS to find out if they could retrieve the crib, refused to give me any options at all! I'm no longer shopping at Target. Lack of customer service quickly made me realize it's not worth it. There's a lot of other stores out there that I can shop at and get a friendly, helpful customer service person to assist me in solving an issue when one arises.

I hate the Santa Ana, CA Target store. The people that work there act as though it is their personal store and all the money being made is for them. In other words, the place is staffed with imbeciles too dumb to realize that working for Target is not in any way a career! They refused to give me store credit for a brand new, never used purse with tags. Granted I had no receipt but the vast majority of places now will at least give one store credit for such items (i.e. brand new with tags still on). I am going through one of the most horrible times of my life and really needed some basic stuff (glue sticks, deodorant, soap, feminine stuff etc). I decided to check the place out even though they were jerks about the refund and found some clothes on sale I wanted to try on.

At the time of purchase of my electronic device at Target in Walnut Creek, CA, I told the sales representative that it was a gift that would not be given until later. As of January 15, 2012, Target Walnut Creek Electronics Department did not have a 45-day return policy posted nor did the sales representative state the policy that was obviously instigated fairly recently. 5 days after the 45-day policy, I opened the present but did not open the electronic device at all. I did not want it. I immediately called guest relations and received a reference code and the person saying that I could return it due to my circumstances. Again, another employee unfamiliar with the strict Target policy. I went to Target Walnut Creek and I was helped by Kimberly and Luana, who made me stand in front and center on the phone to guest relations again, puffing away on my oxygen while I was getting frustrated by being placed on hold because my reference code did not mean anything. I wasn't even offered a chair after an hour.

I was shopping in my neighborhood Target store with my children. I passed an end cap with air fresheners on sale so I stopped to get some. As I picked up one of the air fresheners, a bunch of items came tumbling forward as if someone had emptied their entire cart on the shelf. One of the items, an almost black colored nail polish, rolled off the shelf and hit the floor covering my brand new Nike Air Max sneakers, which were white and cost $160 and the bottom of a brand new pair of Nike sweat pants. I went to the manager who took pictures. I also took pictures and had me fill out a form. After a few days of not hearing anything, I called the number on the form and was very ignorantly told that I needed receipts for my ruined items which I never keep and that it would take 30 days to hear back.

I had a lay-by on and went in there and asked for an extension so they gave me one till 01/03/2012. I went in there on the 07/03/2012 to pay for it and collect it, but they told me that they had cancelled it and it wasn’t available anymore. I was not given a phone call, letter or notice that they had cancelled it. I was very angry because I needed the things that I had on there.

I bought a prepaid cell phone at Target, West Hollywood, CA. Since I had no reception where I was planning to use it most, the following day, I returned it to the same Target store in West Hollywood, CA. A very unprofessional Returns and Exchange Manager (Jessica was written on her name tag) told me that Target doesn't guarantee satisfaction for the items its selling so a refund would be out of the question. My only options were an exchange with an exact same item (useless since the result would have been the same) or a store credit. I took the store credit. Please beware that once you open an item you buy at Target, even if unused or defective, you are stuck with it. You will not get your money back. The best you can hope for are an exchange with an exact same item or a store credit. As I was told Target is not in business to guarantee satisfaction.

I was at the store on Lucas & Hunt on 3/11/2012. It was around the hour of 12:30 to 1:30 pm. I was shopping for school uniforms which I was told you carried. When I couldn't find the items, I asked a young lady at the register where I could locate them. She informed me you didn't carry them. I informed her I was told you did and that the person purchased the uniforms from Target. She again stated you didn't carry them. I asked have you ever carried them. She stated they only sell them at the beginning of the school year. I told her then you gave out misinformation because you do carry the item but at different seasons. She was adamant about being disrespectful! “I am sorry you didn't like my answer,” she said. I told her it isn't that I don't like your answer, but you gave out an incorrect answer and you fail to understand that.

I am a single parent and on very low income. I shop for 20 of my elderly clients and try to help them by coupon shopping. This gives them the ability to eat and be able to have regular necessity products also and be able to pay for their prescription and rent. I get your Target coupons and understand that you only allow one per visit. So I was to bring my clients' information, address and paperwork showing that is what my job requires to shop for them. I never before had a problem until two days ago. I went in to shop at your Merritt Island store. I was shopping for a large amount at once so that I could get someone the items for my clients and for my family. I spent at least $600 plus a week in your store.

I have just returned from one of your Target stores (125 Witchwood Dr. North Wales, PA, 19454). Upon arrival, I went directly to the food section, as I only needed white rice and pumpkin (I have a very sick dog at home). I was with my 3 and 5 year old daughters. I saw a man with a Target shirt and name tag (Triston). He was talking on the phone. As I approached him, I gestured to him by putting my index finger up, and whispered “one question”. He looked at me and said I am on my break, and then he walked away. I was stunned. I began to look for my items, when it occurred to me that his demeanor and actions demonstrated very poor customer service, and were in fact, rude. I thought to myself that the manager should be notified of this.

I ordered on 2/22/2012 a coffee table and two end tables for my sister and her husband who are disabled. They live in a large apartment complex in Nevada. I live in Tennessee, Target ships thru UPS. When asked to fill out the shipping info, I stated I need signature confirmation with delivery. I filled out my sister's address for delivery. Both her and her husband are disabled so I needed to make sure it was delivered to them. UPS delivered it to the office of the complex, not to them. It was signed by someone whose name was close to theirs, but nonetheless, it was not them and the order was closed out. I immediately contacted UPS about the delivery. They said, "hey, if they don't answer or are not there, we always deliver to the office. It was signed by a name similar to theirs". After explaining it needs to be delivered to their apartment, not the office, they said that's their policy.

I shopped at Target for eight Kellogg cereals, one Post cereal, one Silk milk and a few small items. I had encountered poor customer service, harassment and misinterpretation of the store coupon policy by the HR manager, cashier and a customer service person. I was harassed with regards to my use of two Kellogg's $4/4 cereal purchase stating that I could only use 1 coupon per one item. Are you serious? Then I was questioned about my purchasing a Post cereal with a Silk milk, applying the Target buy 1 each get $2 off coupon and the allowed stacking of one manufacturer coupon per Post cereal and Silk.

I do not understand why every time I go to a Target store, they have to scan my personal identification. If I go to pay my credit card bill with a personal check from my account with my name on it, they want to scan my identification to put in their computer.

Target Has Items with Wrong Tags: We went to our Target to purchase those wicker baskets for a desk/shelving unit we made. They had these DVD baskets that we got, along with 8 other types of baskets. After we checked out, I thought the price didn't seem right. So, going through the receipt and unloading the cart, I noticed that 3 out of the 4 DVD bins had a different tag on them, making them about $15 more expensive than the actual cost. So we walked back inside to explain what we found out. They gave us the money back in a gift card since refunds can only be done after a 24-hour period when using a credit card, but while the kid was doing the gift card, he told the other girl who walked up about what happened and she laughed stating, “That's not the first I've seen that!” You have got to be kidding me. I wonder how many other people have been ripped off by Target like that. I will seriously think twice about shopping here. And if I do, I'm making a list of all the prices of items I put in my basket because I have lost all faith in this store.

I was searching the web for women's swimwear for an upcoming bathing suit. I went to Target store website and found the perfect one! After seeing what the ad had displayed, I felt this ad to be very offensive towards my race! I felt very offended by this ad for this garment. I was so upset I could not even order. I felt this to be very disturbing to the public, not to say coming from your store that I spend at least $900.00 a month. Here is the way your ad read (Mossimo): Black women's tankini swimtop - Paisley-Boysenberry DPIC 238-01-9954 online item 13908268.

Target is close to my place of residence (different from above) so I went there about twice a week to get the things I need and want (food, toiletries, cosmetics etc.). I generally spend at least $30-$40 upon each visit (so a couple hundred dollars a month on average). Upon each visit, I carry with me a canvas bag, maybe more depending on the amount of items I plan to purchase. Never before, in any store anywhere, have I ever encountered a problem with this until tonight.

I was at the Target in Wadsworth, Ohio on a Thursday and bought a pair of maternity jeans off the clearance rack for $10.48. When I went to Medina, Ohio target that next day, Friday, they had the same jeans on the clearance for $17.48 there. I asked if they could match the price, which I had my receipt for and I was told no! Neither the supervisor named Beth nor the customer representative Eddie I spoke to on the phone would help. They said it is not their policy to price match from one Target to the next. That is a really bad policy, even Walmart would match another company and I was not even asking for that. I will have a hard time shopping at your stores again.

My son turns 8 on Friday. On 2/18/12 my son paid $1 to purchase a Nintendo Wii reservation card to be redeemed on 2/27/12, only in the store in which it was purchased within 7 days of this date. The gentleman who sold it to him - Younan - told him that day that if he buys the reservation card it means they will save a game for him, and if someone else comes to buy it they will not be able to. We counted the days and ran over there after school today. All the games were sold out. We found Younan who said a reservation is no guarantee, leaving my son in tears. We asked for a manager and Adam showed up. We now know Adam is not a manager but responsible for AP.

I went to this Target store on the morning of Sunday, February 5, 2012 and purchased a Nikon camera (Model # S5200) for my daughter in the amount of $183.59.

I had gone online looking for a new bedding set for a remodel in progress. It said that the product was no longer available online but in store only. I checked the in-store stock which said that there were none available at the store.

I bought my daughter a camera with the "replacement plan" for Christmas, which I paid $100.00 on sale, plus the "plan". Then, a couple of weeks later, while taking pictures, the top button fell off! I went to the store, and they would not exchange it, and said that I needed to call the "plan". When I called the plan, they said it's not covered, because it suggests that we broke it, and it's not a malfunction. I did not buy this camera for a toddler, it was for a 15 year old! I am going to have to buy a new camera, and will try Wal-Mart, because of their return policy, but will never, never, buy from Target again, and will tell as many people as I can what happened to me, and will post this complaint on any and every website out there. This is outrageous. Lesson learned, don't buy from Target!

I purchased a gift for my young nephew online at the Target.com site. I selected gift wrapping and a gift card for a specified additional charge. In error, I did not select my nephew's shipping address so the item was shipped to my home address. When I received the box, I opened it to make certain the order was correct before forwarding to my nephew. What I found inside the shipping box was another box with a Target logo of similar style to a shirt box, but large enough to hold a small toy truck. Inside the box was a ripped piece of tissue paper and sliding off the top of the box was an unsigned Target gift card, not attached to the "gift box". I then contacted the online order support number to file a complaint as the item had not been gift wrapped as expected (what I paid for), no writing was included in the gift card (I had to provide statement at the time of order for the card). It was just a mess and I would have been embarrassed to hand that gift to someone as it looked as if the sender just did not care.

I got a Mr. Coffee, a top-of-the-line digital coffee maker for a gift. I was in the Target store and had pointed it out to my daughter that it was the one I wanted and the color of the coffee machine was red. It quit working in February, and I have no receipt. I tried to return it in the box and told them it was broken and wanted an exchange. They said it was marked down to $4.99 after Christmas. But they didn't have any left. Liars. I shop there often, and it was never marked down to $4.99. The color was discontinued by the manufacturer.

I went to the Monroe Michigan Target store. I was looking for a gaming headset. I saw one advertised for 50% off. An employee asked me if I needed help, and I said yes. I want one of the PS3 headsets that are on sale. He replied, "What is that doing up there? It expired a month ago," and wadded it up. I asked him if I could get that discount since the expiration date was covered up by other merchandise for sale. He walked away mumbling and I thought he said just a minute. So I waited for 10 minutes thinking he was going to ask someone. I then saw him helping another couple.

I was outside the Sacramento, CA Target at 5001 Madison Ave sitting on a bench talking with another customer when about 3-4 guys came out with a guy in a wheel chair. Pretty much in my face could have knocked me off the bench. I told them to leave him alone! "Back off we work here!” one of them said. The man in the chair was telling them to take their hands off him. They threatened to cuff him. These rude little punks had no regard for my safety or those around me. I don't know what the man did, but to me it is petty and cowardly for 3 or four able bodied men to man handle a disabled person. I went inside and told the manager that he should be ashamed of himself. This incident happened Sunday afternoon about 3:30 pm Pacific Standard time. At the Target located at 5001 Madison Ave, Sacramento, CA zip code 95841.

My wife and I have always been Target shoppers. We don't step foot into Wal-Mart. Our store in Dubuque, IA is under a re-merchandising; adding more food including fresh. This is not a super Target and our store isn't large enough for this. The aisles are now so squeezed together that only one cart can fit down most aisles. The men's department is so shrunk down, it's almost non-existent. The back isles are so close together that when I bend over to get something off a shelf, my butt bumps up against the aisle behind me and I am not a large person.

I ordered an item online, that was supposedly in stock. Two weeks later and multiple emails stating a delay, I requested to have the item cancelled. Even though their emails state I can cancel the item, they refused to do this request for me. Their customer service department in Manila, has no concept of how to help the customer. Until I sent multiple complaint emails. I was finally able to maybe get the order cancelled. I will still probably have to mail it back. Their website and emails are full of lies and **. This is the worst company ever.

I purchased a $400 gas grill with lifetime warranty on stainless parts. After the Target 90-day (very limited) policy, Target refuses to honor product limited warranty after supplier will not because parts are not nor will they be available. I bought the grill from Target, not their supplier, and in view of the facts, Target is ultimately responsible to back the items they sell. I have tried for over a year to resolve this issue and have been played by Target HQ personnel. What a commentary for a major US company. They need to take a look at Wal-Mart and their continued domination of the retail scene. Goodbye Target!

I bought 3 rugs online. After receiving them, they were not what was described online. I returned them to a Target store with receipt. They would only accept the 2 smaller rugs, not the large. After getting approval from their headquarters, they accepted the rug and told me that my money would be credited within 2 to 7 business days. It has been 20 days since. After calling the headquarters several times and being told each time that they are showing that it has been processed, I still have not received it.

On September 27, 2011 I purchased from Target in Sewell, NJ. I purchased Solo Beats by Dre headphones. On Feb 15, 2011, the headphones started to play music in one of the headphones on and off. I went to the manufacturer's website to fill out a claim since it has a one year warranty. The website advises you to look on the headphones or the box for the serial number. The headphones nor the box have neither.

I ordered an item online and it was listed as an in stock item on Jan 23, 2012. Two days later, I received an email saying shipping was delayed. Long story short, I received seven emails in total and each moved shipment back. I finally called and talked to a very rude Indian, George, who assured me the item was in stock and it was released for shipment. The next morning, I received another email delaying shipment. I called back and got Monica, who told me item has been in stock since I ordered. Okay, now I am really mad. This item was a gift for a birthday and that day has passed.

I wanted to return a coffee pot with the receipt in Eagle Rock Target store, CA, but the cashier, Amanda, in the guest relations did not want to give my cash money back, and rudely and with mean and nasty attitude wanted to give a store credit. I asked for the manager and Randy, the store manager, came with even worse behavior and agreed with the cashier. Then, the cashier, Amanda, got in the middle of our conversation and said "shut-up" to me. I turned to Randy and asked him if he heard what she said, he calmly said, "It's OK." I was really angry and disgusted by this kind of behavior that a manager and cashier could do to their customers. This kind of behavior from a Target store workers are just unacceptable and disgusting. I called and reported this to the Target headquarters. Hopefully, they are going to take care of these workers.

My husband purchased an e-reader as a Christmas present, and when he went to return it, (unopened in salable condition) he was told the policy had changed from 90 days to 45 days, and the last day for a return was 2 days ago. This change in policy was not disclosed verbally, just in fine print on the receipt. He spoke with a store manager who told him there was nothing he could do. I called customer service and relayed my dissatisfaction, and was told they would register my complaint with the higher up policy makers, but there was nothing they could do. Customer service can do nothing to satisfy customers! It appears Oz is now working behind the curtain at target. Looks like I'll now do my shopping at JCP.

I live in KS. My grandchildren live in TX. My 12 year old grandson wanted a Kindle for Christmas. So I went to the Target store here in Salina, KS and purchased a Kindle 3G on 12/13/2011. He was tickled pink. He was downloading and reading books one right after the other. We were so happy with the Kindle. And then it quit working a couple of weeks after Christmas. We knew Target was not going to return without a receipt so I sent the original receipt from KS.

I use coupons and I use them right. Last week, I was at Target located in Mesquite, TX. I was using manufacturer coupons that I had got from Sunday paper. I had a coupon for toothpaste and it did not exclude trial size so I bought several trial size. My coupon was for $1. The cashier calls the manager over and the manager tells me that the item is .97 so that's all they are going to give me for my $1 manufacturer coupon not a Target coupon. I asked the manager how they could do this because they get the amount of the coupon when they mail it in to the manufacturer. She tells me that if I don't like Target coupon policy, I don't have to shop there.

The product did not hold up to use. The strap broke. It nearly damaged my computer when that happened. No receipt = no refund. That’s the end of the conversation. I wanted an even exchange. There’s no way Target would do that, too bad. Up until now I was a loyal customer. Penny wise of them, pound foolish. Take home message for me is that there are plenty of other places to shop.

I could only find 8 of the 18 items I usually purchased. On a Saturday, at the time the store was busy but there was only 3 cashiers and 1 “fastlane”. Two supervisors were chatting and smiling in the middle of the lanes. The registers all had lines and they ignored them!

I was browsing through the computer printer ink cartridge area and I noticed that the products I wanted (HP 564 and HP 60 cartridges) were reasonably priced or equivalent to some of my normal suppliers. I picked out my items and went to the electronics counter to pay for my selections. There was an employee there but he said that he was not from that section and I could pay up front at the checkout stands. I told him that I was trying to check out at the present counter to avoid waiting in line. He told me that the person who was responsible for that section was not there and he could not help me. He did not offer to locate an employee of that area that could help me. I left the merchandise there and I will not be buying any more from that Target store. From the looks of all the complaints filed against Target, I do not think I will be shopping at any Target any more.

This evening, I stopped at Target (Westchester Midlothian, Viriginia) to pick up some items I needed, because I was not feeling well. I intended to purchase tissues, cough syrup, cough drops, and several other items. I went to the check-out counter, placed my items on the belt to pay for my items. The gentleman ringing up all my items was extremely nice. When he scanned the cough syrup, he asked for my ID. I unfortunately did not have it with me. He apologized several times while he called for a supervisor, while we both waited patiently, he continued to apologize for asking for my ID, as I am every bit of 50 plus years old.

I recently placed an online order to Target. I placed the order on 1-24-2012. I paid extra shipping for my order to be received on Friday, 1-27-12. I was sent a confirmation for this order. I did not receive my order until Monday afternoon, 1-30-12. I paid extra shipping in order to have these items for the baby shower. That was on Saturday, 1-28-12. I believe the shipping charges should be removed, as well as customer compensation should be made.

I just returned from Target in Frisco, TX (on Eldorado), which is where I usually like to purchase any greeting cards I might need. I spent over 30 minutes there trying to find a card without an in-your-face sexual connotation or vulgar language. I ended up leaving empty-handed because I could not find one. I wish I could say I was exaggerating, but I am not. I searched every single card just because I couldn't believe that any one store could suddenly be so wholly perverse. I found not one single "happy birthday" card for my brother, with whom I'd prefer not to share a sexual innuendo (or foul language, for that matter, since he has small children of a suggestive age who are also able to read). In some instances, there were even cards on your shelves that depicted sexual acts. As luck would have it, these cards were all placed low... right at eye level for small children. Good thinking, Target. Corrupt those innocent minds!

I am highly dissatisfied and disappointed that the 'Giga Ball' I purchased for my niece and nephew for Christmas has not only had several sections deflate, but it has split in half and completely fallen apart. I have many friends who have purchased the same item from your store/website and have not had the same outcome. Perhaps I received a faulty item? The children have only used the item in the house, without risk to damage the Giga Ball. Please advise if this can be replaced or a refund for the purchase will be provided. You can contact me via email at **. I expect to hear from a representative within 24 hours. Regards.

I purchased a Kindle Fire from the Merritt Island Target on December 19, 2011. We made the purchase for my son's girlfriend at the time. He had broken up with her at Christmas, and did not give it to her. We were told by the salesperson in electronics we had 90 days to return it. We attempted to return the unopened Kindle, on February 4th. They stated they could not accept the return, because if was over 45 days. They stated we had to return by February 2, 2012. I called everyone to file a complaint, but to no avail. One of the people in customer service, who I called, hung up on me.

I was in Target in the Bronx, NY to purchase a jump rope. As I was walking, the buckle on my belt had broken. While I was standing in the aisle, I fixed my belt and put it back on my waist. After I purchased the jump rope and was leaving the store, I was detained by security and escorted into a backroom accused of stealing a belt. Not only was I humiliated but I was cursed at and disrespected. I pleaded with them to look at the cameras from the time I walked in the store and they would've been able to see that I didn't even walk near the men's dept.

I decided to purchase some flat screen televisions today. I have purchased one six months ago and thought the price was reasonable and cost less than the local Wal-Mart store. I went to the electronics department with my son and noticed several men standing around me and a few minutes later a security officer strolled through the electronic dept and walked right next to me.

I asked a cashier if I could use my gift card that I got for Christmas and showed it to her on my iPhone. I had not been able to take it in because of illness in my family until 2-2-2012. The cashier said yes I could and I did my shopping. When I took it to a cashier, put my items on the counter and told her I wanted to use my gift card, she said if I can scan it - with attitude. She could not get it to go through and everything was on the phone in plain view. She ask the lady at the service desk to take over. She gave me a 1-800 number to call and kept waiting on other people. The ones on the phone kept transferring me, then they wanted me to fax my information. They need to train their help to know how to service the public. My brother is out $50.00 that he paid for the card and I could not use it for my gift. Target made $50.00 and no one cares. I will never go back in one of their stores, but I will tell people never to buy a gift card there. Thank you.

On January 29, 2012 I purchased a Blu-Ray player from Target. I purchased it because the label on the box said that I would be able to get access to Netflix online. When I got the Blu-Ray player home and plugged it in, I could not understand why it would not work. I discovered that the Blu-Ray player had to either be plugged into the router (which does not work for me because my router is in the living room and I needed to use the device in my bedroom.) or an additional equipment is needed to be purchased to make it work for my needs.

I ordered a gift through a baby registry online on January 30, 2012. One hour after I ordered it, a friend suggested I make sure it would be delivered to me and not the mom-to-be (I ordered it as a shower gift). Sure enough, I goofed. It was going to be delivered directly to the mom. I called immediately (around 2:15 in the afternoon, again, one hour after I placed the order), and was told it was too late to change the shipping address.

I had made a purchase in the store for my sister's baby shower. I could not fit the crib, carriage, car seat and the swing in my car, so I purchased just one item at a time. 2 days after, I had returned to the store, I was told that I could only purchase the remaining items online because they no longer carry it in the store. I went home and tried to complete my transaction, but I only had a $200.00 available on my red card, so I had a balance of $1.76. So I tried to split the payment onto my debit card, but the system is not set up that way, so I was unable to do so and my order would not submit.

I am extremely frustrated with Target's return policy on cameras. It is not reasonable to think that looking through the lens of a camera inside a Target store will come anywhere close to having an opportunity to take it home with the option of returning it for a full refund if it did not meet expectations. I was told that if I returned the camera, it would be considered used and a $30 restocking fee would be taken. This leaves no resolution for consumer dissatisfaction and even removes any opportunity for a customer to upgrade to a more expensive model. I suggest the following:

Today, I shopped at the Target store in Medallion Center in Dallas, TX. I had a coupon for Revlon any lip or nail product. I wanted to purchase a package of nail files, and the cashier would not allow me to use the coupon. She stated that nail files are not a nail product, and that the manufacturer meant nail polish only. I advised that they would have printed it as "nail polish only", if that's what they meant. I asked what she considered nail files to be (what type of product). She said a nail product. She would not allow me to use the coupon. I told her I did not want the nail files. I paid, used the rest of my coupons, and then went to customer service with the item and the coupon. She tried to scan it and it would not scan.

I got a Karaoke machine 2 days ago and because it was open they wouldn't allow me to return it. I'm going to try again when there is a different worker. I didn't ask for manager. Should have. There is no reason I can't take a Karaoke machine back. The speakers were horrible. It was $60 and pretty cheaply looking for the price. I was able to return my Xbox 360, so why wouldn't I be able to return this? I shop way too much there because it’s convenient. It’s close and it has everything I need. So on average I spend $50 a week probably there, but, oh well, apparently they don't need business because they have enough.

It's already tough moving clear across the country to an area you're not to fond of, but also as a spouse of a sergeant in the Marine Corps with four kids living on a limited budget. I shop at Target almost every other day looking for newly marked down items for my kids, shopping after season for clothes for the following year.

Baby shower registry at Target did not work right. Four baby bathtubs arrived at baby shower. Mine was one of them. Yes, we all did print up registry and yes, we all had cashier scan registry paperwork. There was a glitch in their system and I sure hope they fix it or get rid of their registry system because it does not work. I am very disappointed with Target!

On 1/22/12, while shopping at Target in Aurora, CO in Saddle Rock, my family was discriminated and harassed. Upon preparing to checkout, my wife and I noticed that there were many checkout lines open. As my wife approached a line, the cashier turned off her light and said she was closed. So we went on the very next line and again, the cashier turned off the light and said she was closed. We were suddenly approached by a woman from behind and she directed us across the store to the express checkout. When we arrived, there was a line of multiple people with basket full of items. So we decided to try the checkout line next to the express checkout. Once again, the cashier turned off her light and said she was now closed even though she had just begun checking out a customer.

A friend is registered on the baby registry and in the registry, the item I picked out had a price listed but when I went to cash out, it rang up a larger price. I showed the cashier the listed price and she called customer service for an over ride but was refused. The Customer Service Representative said that she did not register at their store and would not honor the price. I cannot believe all Target stores do not honor the same baby registry. This is the second time I have had trouble at this Gratiot store in Clinton Twp.

I purchased a snow suit for my newborn at the end of August, because I wanted to have it on hand when the weather turned. My infant grew longer, quicker than anticipated and the snow suit will not fit her. The snow suit has never been worn, has all tags on and I have the receipt.

I purchased a game for my Xbox 360. I opened it and attempted to use it. It did not work. I put it back into its case and went to return it a few days later. In the mean time, my husband goes to Walmart to buy the same game because he is too impatient to wait for me to return it. He opens it, it plays just fine. So, off to Target I go. I ask to return it. At first it was, "No, we don't return opened items. " I explained that it does not work. but that did not seem to convince the sales girl.

I purchased a hair straightener from Target for the amount of $107 on January 15, 2012. The straightener is obviously defective, the item gets so hot it turned the white plastic into brown. I attempted to exchange the defective straightener, but the associates accused me of placing a different item in the package. A lady, named Carla, grabbed one off the shelf and repeatedly told me that the item she's holding is the item that I bought. I know what I bought. I specifically picked out the one I purchased because it was black and white.

I attempted to return a duplicate chrome baker's rack I'd received from an online order to this store. An order that Target told me had been cancelled, due to their computer error when I called them, after I hadn't heard from them, two weeks after placing the order. Customer service couldn't find the rack in their database, and as a woman was standing in the middle of that department, screaming at the top of her lungs, that she wouldn't be ignored any longer by their reps, I decided to ship it back, rather than spend my afternoon looking through their computer records.

On the afternoon of 12/11/11, we bought a Compaq laptop for my son's schoolwork per his teacher's recommendation for $233 as advertised in Target's Sunday circular via my Target credit card in the South Plainfield, NJ Target. When my son opened it up and started registering it, we noticed the computer already had someone else's email and password info onscreen, plus the screen froze a few times. We called HP customer service, and they recommended we return it to the store immediately because it was obviously used. We explained all of this to Target's customer service rep and she told us the computers are all refurbished, which was not in the advertisement.

I had a shopping cart hit my truck in the parking lot of Target store. The estimated damage was over $1000. My family or I will never spend another penny in a Target Store.

I have an 8-week old baby girl. For my baby shower I had gotten Pampers diapers. This being my first child I have given them a try. They leak! I have done more laundry than I would have like to done in the first eight weeks due to this issue. My child is a stomach sleeper. Maybe this is the problem with the Pampers diapers. Yet with other brands I have had no problems. Maybe there are different types of Pampers for different types of sleepers. I have not check into it due to the baby shower blessing with all different types of diapers. Please let me know what I need to do to find pampers diapers for stomach sleepers.

Our son purchased a 2011 Christmas Gift from Targets. It was an automatic soap dispenser. It was inexpensive but it did not work. He lost or he cannot find the receipt since he paid cash and Target won't exchange or give a credit for an upgrade. So I am completely out of luck. Also they should be able to provide me with a company phone number for this product so I can at least find out why it doesn't work and maybe get it fixed. How unfair that is. There is no information on the box it came in, absolutely nothing on its origin. How can that product be allowed to come into the USA? Unbelievable. I don't shop at Target because I never liked the store and now I really know why. I will bad mouth Target to all my friends and the members of the numerous clubs to which I belong and I am an officer of. Keep them in France where they belong.

The worst online ordering experience ever. It simply doesn't work! I have been trying to order a stroller and I can definitely assure you that, out of 10 attempts to enter my credit card information, I am not dumb enough to have entered it wrong the 10 times! Every time I attempt to place an order, it says, "Oops, there was a problem processing your payment. Please try another payment method". I tried to do this purchase over a number of days, so a temporary tech problem seems too improbable. Besides, I just used this same card to order other stuff from Wal-Mart and other sites shortly before and shortly after. Still I can't believe, how a company with the size of Target does not understand how big a market share they are letting go of with such a mediocre online shopping experience.

We applied for a Target Redcard in a Target store in September 13, 2011. Then nothing happened for a month. So we called the Target to see what happened to the application. They said some system errors occurred that we just need to apply for it again. Ok, we apply for it again at the end of October by mail. Now, it is 2012 and we still did not hear anything from Target whatsoever. I wrote an email to them explaining what happened at the end of December 2011. No replies either.

Bought Target brand Lemon Scent furniture polish which was advertised as ''compare to pledge". Cannot use it as it does not have a "lemon" scent but smells like an insecticide. Went to Target website to complain directly but no where on the site, is any information on how to contact them via email. Plenty of helpful hints but no contact form. I guess they don't want to be bothered with negative feedback.

Long story short, Target markets you to shop early for Christmas. Do not do it. I bought two heart rate monitors as gifts for my wife and grandchild in October. They opened on Christmas Day and wanted to return them as they could not get them to work right. Target refused to take them back since it was over the time limit of 45 days. I explained that they did not open them until Christmas Day, which was beyond the time limit and it did not make sense not to take them back. No luck. I will never shop at Target again. I plan to spend the 2,000 to 3,000 dollars I have been spending at Target at their competitors and will tell all those who will listen to never shop there. Their customer service is not just non-existent, but they are arrogant as hell.

On January 13th, 2012, I purchased a 20 piece set of Paula Dean cookware at the Target Store in Madison Tennessee. Later in the evening while shopping at Wal-Mart, I noticed the same item for $20.00 dollars less. Not to worry, I thought, since I noticed Target had a price matching policy. Later that same day, I went back to Target and requested a price match. Target refused to match Wal-Mart's every day price stating that Wal-Mart had not advertised their price in a local newspaper. Bottom line, Target's price matching policy is very deceptive and counter intuitive from what a normal consumer would call an "advertised" price.

What a nightmare! My sister-in-law is having her baby shower registry through Target. Most of the items are online only, including the one I decided to purchase which was a Graco swing. So I put in all my info and made the transaction. Then I receive the receipt an hour later stating that the item would be delivered to my sister-in-law(!) when I had most definitely put my own address in for the shipment.

I bought an expensive DLP projector to use in my classes to project from my computer. It worked great the first time I plugged it in to check that it works. It then stayed in the box for 4 months. When I needed it, it turns out the fan was broken, and the projector shuts off after about 4 minutes. Target will not accept a return on this (It's over the 90-day limit.) nor is there a manufacturer that can fix it. So I have a $100 paperweight. Be warned. Target will not stand behind the products it sells. I personally will start shopping other stores.