Target Stores Reviews

It was back in October 2017 that I placed an order for coffee, coffee cups and coffee creamer to donate to a veterans' museum. The order taker could barely speak English and I ended up spelling words for her. In hindsight, I should have hung up the phone. After much frustration, the order was placed. She did not send me an email receipt with a tracking number. I called Target-- they had no record at all of my placing the order. I contacted MasterCard and started a claim. After two months, the MasterCard claim department provided a tracking number. The information MasterCard had about the purchase was so wrong-- these products were not delivered to my home, they were delivered to the museum. My warning is TARGET HAS SOME INCOMPETENT PEOPLE HANDLING THEIR ONLINE ORDERS. What should have been an easy transaction resulted in much time on my part to make sure the coffee products were actually received.

Last night I was trying to purchase a T-Mobile refill card ($75). I kept getting the same error message. At first I tried on the stock internet on my android. Then I downloaded the app on the android. No luck. I tried to call the Customer’s service number, but they were closed. I thought that there was a glitch in the system, so I figured that I would wait to get to work to see if it would work on a desktop. I tried to do it on the desktop but no luck. I sent out a chat to a rep that was in the chat. Unfortunately, the rep couldn’t assist me so he told me to call the Customer service number. The number that was given was for registry and they transferred me over to cs. I spoke to the rep in cs. I provided him with all my info, so he could access my account. Then he asked for the payment method that I would like to use.

Target is a rip off. Rarely do they have sale items. I traveled quite a distance to stock up and they didn't have one thing I needed. Also, there were signs all over the store that you get a & 10 gift card for buying a substantial amount of Coke products. I bought it and the sales clerk told me I had to call for it. I have called, emailed and texted. Everyone tells me I need something different. They absolutely will not give me that gift card.

We did not receive our Christmas gifts (by Christmas) as promised. This was false advertising to get more customers. I will never shop with Target again. They will also charge your account twice (during initial purchase, then again once items ship) and you'll have to wait days until funds are no longer pending. I've NEVER experienced that before and I shop a lot online. Thanks for ruining our Christmas Target!

On Dec 26th I ordered 3 items on one order for pickup at my local store the next day. All items appeared as if they were available and I made sure to click the button for in store pickup. I get an email that the order is received and about 2 hours later that it is ready for pickup. I go to the store the next day and one of three items is there. I ask, "Where are the other two"- they have no clue. We check the order and for some reason Target decided to ship 2 of the 3 items to my home. They had the items in stock so I just paid again and was told I could return the extra items once they arrived.

Like most people, I live paycheck to paycheck (every two weeks), & I don't get paid until next week (as usual). However, since I recently paid off my credit card, I went to "Target" when my younger sister invited me last night. I chose a gift for her & ma (who was also with us), but when I tried to pay, the device wouldn't read the chip on my credit card & when I tried to swipe the card the device would say to use the chip.

I had bought a TCL Roku TV on sale for $249. I left it in box in guest room for a yr. (I should have thought to check it and didn't... lesson learned) so I get it out of box. Put on wall. Plug in and the pixel picture is all jumbled. Took it in hoping for an exchange or a big discount since I would most likely have to eat the cost. No exchange... Ok that's fine. Can you give me an additional $20 off of a new one since I have to eat this? It was on sale but I felt like I deserved a little more of a discount since I had gotten crap quality. Nope... NOTHIN. Wouldn't budge. And it was a manager Justine. She could have easily gone to a higher up to ask... and didn't. I made the sales guy take a new one out I was going to buy plug it in. Ohh guess what... pixels already going bad on it!

I went to return a sweater that was given to me at Christmas that was too big. They did not have the smaller size sweater so I scanned it to see what it would come up. It came up as the same price as the tag said 29.99. I found something similar to what I had received and it was also 29.99. I went to make the exchange and they wouldn't give it to me since I didn't have a receipt. They would only give me the lowest price it came to within 90 days, which was $20. I am so disgusted with their return policy. If you are selling something at that time for the same price I should be able to get something comparable.

So if you are just driving by and decide to get a throw rug or maybe a nifty new end stand at your local Target, then the experience is tolerable. As long as you know what you're getting, expect cheaply made IKEA comparable products. Here has been my expo Erie center in the last two weeks. First my girlfriend bought a 200$ set of pots and pans. Within a week the non stick was peeling off. While this was happening she ordered me a gift for Christmas about two weeks prior to Christmas. The delivery date was supposed to be a week later. It never came.

I ordered a Christmas gift on December 18th and it was guaranteed to be here before Christmas Eve. On December 22 I noticed the tracking label didn’t have any activity and I contacted Target. Target advised me that the package was “lost in transit” and wasn’t going to notify me! They sent a replacement out and I got the package today and it was busted and the lava lamp fluid was coming out and the box was wet. I contacted Target again and they acted like they didn’t care! All I was told was my money had been refunded! My Christmas package was late and damaged!!! My family usually shops at Target at least three times a week but I promise I will not step foot back in their stores! They do not care about what the customer is going through!

My wife and I ordered the Barbie Dream House for our 5 year old daughter, which was supposed to be her only present from Santa on Christmas. The order was supposed to be delivered to us on 12/21/17. On the morning of 12/21 my wife received an email from Target saying that, "Your order has been delayed (see attached)." After logging into Target.com we saw the new delivery date was 12/26, the day after Christmas. So my Wife called and drove all over our county trying to find a Barbie Dream House but everywhere was sold out. We came up with a plan to write our daughter a note from Santa on Christmas morning and the reasons why the Barbie Dream House will not be delivered by Santa on Christmas. Our daughter was very upset, but fine to be getting it the next day.

On November 20, 2017, I purchased a 10-piece set of Calphalon cookware as a Christmas gift for my daughter. I did not open or examine the set because it was in the box and the top pieces were wrapped and I thought the purchase was new; however, I was excited to give the gift on Christmas, which I did. When my daughter unwrapped the gift and unpacked the pots and pans on 12/26/17, she was disgusted and disappointed to find that the set was used. Most of the pots were scratched on the interior; and one (the stockpot) had dried food on the pot interior as well as the exterior. This is a health hazard! Also, several of the glass lids showed evidence of use by exhibiting water spots.

Their website says when you do a search that they have that in stock, lo and behold when you get there they do not... and when they show Lever 2000 soap they do a bait-and-switch. Show the old packaging and then show you the new packaging after you click on it... Examples in the attachments or pictures below. Also their return policy is one of the worst in the business.

I ordered 2 coffee mugs online on December 11, 2017. The mugs were received broken due to poor packaging on December 15. I called the Target help number within minutes of the delivery. I was assured new mugs were being sent in time for Christmas and would be packaged properly. On December 24 I followed up and was told they had no record of the issue and no mugs had been resent. They said they were sorry and offered a $10 Target gift card. I told them to keep the gift. It won't come anywhere close to offsetting the inconvenience to me of now having go out and find another gift last minute on December 24. Add to that I will go through a return line to get this credited. An absolutely horrible experience and they should be ashamed of such poor customer service.

On Dec 11 I ordered a Samsung tv with delivery guaranteed Dec 20-22. I got a confirmation for delivery Dec 22 between 8am-6pm. Well the item never arrived. I never was notified. I’ve spent 5 hours today trying to track it down. Basically the drivers just left without finishing deliveries and now closed til Dec 26. I called Target and they are not helpful in getting the item to me. The customer service has been the absolute worst. Will never do business with them again.

I had a very bad experience with the Target on Atlantic Mall in Brooklyn on 12/20/2017 with an Asian Manager (I believe his name was Leo). I went shopping for a few gifts and found one item (the last one) that was priced at $29.99. I knew my nephew would love it so I picked it up along with several other items. When I got to the register the item rang up $80.00. I explained that the item was being advertised upstairs for $29.99 and the person behind the register said it would be no problem and she would get a manager to adjust the price since that's what the item was selling for.

Two days ago I went to a Target in Eagan, MN. I made purchases totaling $104.34. I paid using my Target Red Card and a $10 gift card (one of the ones they hand out if you buy specific items). Today I returned one of the items, the cost of which (including tax) was $8.17. The customer service person insisted that amount could not be credited to my Red Card but must be returned to me via an $8.17 gift card. This assumes that I will return to Target to spend that gift card and unless I do so they have not reimbursed me for the cost of the item. Given the fact that the total cost of items purchased two days ago was $104.34 this "policy" seems ridiculous.

I have to say that I am that person that would put down Target for their high prices. I walked in to pick up a needed item only because I didn’t want to drive to Walmart. Target gained a new customer tonight. I was shocked to see how reasonably priced everything was. The selection had grown exponentially since my last visit. The cashiers were top of the line in efficiency. I am well pleased with Target.

Tried to write a check for a video game for an amount over $300 just now. In front a long Christmas line of shoppers, the associate informed me they would not accept my check. Very embarrassing to say the least. I thought of my home, that has been paid off and its $900,000 value, and my corresponding bank accounts. The bank accounts were very sufficient to cover this check. A few years I did have a credit card at Target, but was told that my check writing history was insufficient to allow today’s transaction. I then presented my GOLD credit card and bought the device. Obviously I was still upset at being disgraced, so I went to Walmart, purchased the device with a similar check and RETURNED the device to Target. I have told my family already and will continue to spread the embarrassing day to neighbors in our swanky neighborhood. The 800 number associates were no help.

First time Orderer: I found an item I wanted for myself (39ct Sharpie markers - 19.99 - I love pens). Placed order on Dec 15th 2017, knowing by their online that it wouldn't be available in store til Dec 22, which I was ok with. And with where Target is in our area I did not want to be at the busiest intersection in town during the week. Weekend when I had more time was better. I get notification that my order is ready for pickup on Dec 18 and that I had til Dec 20th to pick up. I called and was told I could ask for a one day extension. Not ok. NOT EVER ORDERING FROM TARGET.COM AGAIN. When I have ordered from Walmart, Farm & Fleet and Menards, they give a week for pickup. So considering not picking up my order and expecting to see a FULL REFUND OF MY PURCHASE.

I ordered several items from Target.com on Black Friday that were back ordered. So when I received the you must confirm the later delivery date email I clicked on the link to confirm, it said my order would be delivered on December 15. On that day the items didn’t arrive, when I checked my order details it says my orders were canceled. There is no representative available for chat or when I call. Target.com is the absolute worst online ordering experience I’ve ever had and I shop online every week.

I ordered 2 hoverboards from Target around Nov 27, 2016. I paid about 250 a piece and received a confirmation email and a tracking email stating the items shipped. The items were supposed to be delivered on Dec. 8th but they didn't show up. I waited Dec 13th to reach out to Target because I knew they were busy with the holidays. When I called they said, “Oh sorry. We don't have them and we can only give a refund.” I explained to them that my husband who served in the military and who was deployed last Christmas, saved for those items and wanted them for the kids. They said they couldn't help. I also explained that I bought those items during Black Friday sales and could have bought them to other places if they didn't have it. And again they said they couldn't do nothing but give us a 20 dollar gift card to Target.

I bought an iPhone at Target and received a $250 gift card which is lost. Called Target, got the runaround and passed around to several different people and no one could help me so ultimately I'm out the $250 which ultimately goes back into their store anyway??? I called to cancel my credit card and explained the story and why and they didn't care at all. Well they have lost my business. Have terrible customer service.

I received my package from Target today and it was missing an item. I called them and have spent over two hours with them and haven't gotten anywhere. At one point we about found a solution but I had to log onto my account and I wasn't around my computer so they gave me a number and extension to call back at a predetermined time. When I called back, I wasn't able to get through to that person. Largest waste of time - worst customer service. I have loved Target for years but they have lost a customer.

Last week I ordered a Grinch onesie on Target.com because they were the only ones that had it, but it wasn’t in stock so I did the ship to the store. The order went through although the money didn’t pull from my account right away which is strange to me. It pulled a yesterday which is 1 day after I picked up my onesie. Usually Walmart pulls right away when I place my order. So 2 days ago, I get the email that my order is in and I go to the store. I had to wait at Customer Service because that is where the online pick up is. I get my order and it’s in a Target bag, wadded up like it was a afterthought. It’s not folded at all.

I purchased a Timex watch on target.com less than 4 months ago. It has since stopped working. In trying to contact anybody at target.com I have been met with dead ends. The chat function does not work, nor does their 1-800 number. I am 29 years old. I am not stupid when it comes to technology. I am not doing this wrong. These systems are intentionally designed to dead end. I have not been able to contact anyone at Target to return a faulty product and I have been working at this for over an hour. At this point I will not purchase another item from Target. This has been one of the worst shopping experiences of my life. At this point I am unable to return the product. I believe Target believes that people will give up when all this becomes too inconvenient. I am now more motivated than ever. Pathetic buying experience and horrible customer service. Also, Target will not let me view my receipt.

I got scammed like everyone else on Black Friday. If you spend over $50 you get 20% off. Til you paid and they have audacity to tell you for your next and coupon only good til Dec 10th, went to use coupon and only gives 10%. Call their customers service and all the incompetent rep did was stutter, "Um, um uum. You can call back and speak with a specialist." They are scammers that's why always on news so not shop with them. They sent email of items not shipped. Delayed. When calling on that order customer service again, "Oh um I don't know" and "Call back..." They need to be investigated and call center as to why no one can answer questions on their issues to orders and their coupons.

I placed a Target.com order on 11/17/17. I received 2 separate packages for the one order on 11/22/17. This order is clothing for my daughter for Christmas. She is in between sizes so I ordered 2 sizes and will return the items that do not fit after Christmas. That being said, there were a couple items I just didn’t like right off the bat. So I figured I would get a head start on the return. I went to my local Target store on 12/2/17 for the return. They tried to look up my order with the card used. I provided it, but they could not locate the order. I happened to have the invoice on me so they scanned the invoice, returned the items and the amount automatically went back to my card... or so I thought. A couple of days later I looked at the receipt to tally up remaining Christmas gift purchases on my credit card and I noticed the last 4 digits of the card on the return receipt were not the digits on the card I used.

I ordered 3 containers of liquid detergent. I was notified they shipped. Then I was told one was damaged and not shipped. Then two arrived. One leaking through the box. Then I was told that I could not get a refund other than a Target gift card because I bought through PayPal. Or they could simply replace the two damaged container. Then they had no more product and sent the complaint up the line. DO NOT SHOP WITH THESE HORRIBLE PEOPLE.

I shop at Target at least twice a week, sometimes 3x! However, I recently decided to place an order on Target.com. When the package was delivered, 2 of the items were missing, but were listed on the packing slip. I thought maybe there would be a second package, but nope. I received an email congratulating me on receiving my order with details on what I should have received. I immediately called Target.com customer service to let them know my items were missing. They issued a "replacement order" (how do you replace items you never sent) and gave me a new order number. The following day I revisited the replacement order email to get a tracking number and it shows an ETA of 2 weeks!!! And to make things even more fun, they state "Please note that you do not need to send your original items back to us to receive your replacements. If you do not want them, feel free to donate or recycle them."

I ordered a TV during Cyber Monday while they were on sale with an additional 15% off. The order went through and my card was charged, then the next day my order was cancelled. Checked to see why and apparently it wasn't in stock according to the lady whom I spoke with, so she checked and said that it was in stock and we ordered the tv again. Then it was cancelled four times. They said personally over the phone that the item was in stock and four times it was cancelled because it wasn't.

I was trying to purchase Target gift cards online to get the 10% discount. When I went online there were only two options available to receive your gift cards - e-mail or mobile. Since, I wanted gift cards to put in stockings this was not an option. I did call customer service and was told I could order using one of the options available since the special only ran on 12/3 and take it to the store to get an actual card. The only problem is I could get the card with my receipt, but I would have to pay full price for the physical card. Nice kind of a bait and switch. I am sure others felt the same way, so I wanted to share what I found out.

I ordered a Ninja 1500 blender online advertised for Black Friday. They sent me a Ninja 1200. Refused to replace incorrect item. Said it was an advertising error. That they advertised the 1500 but stocked the 1200. They refuse to stand by their advertising. Only options given were a 15% discount or return the item.

I ordered 32 cans of Ranch Style Beans. I received 12 cans and out of 12 cans 11 cans were damaged. I cant get this brand where I live so needed to order online. I tried to call and even tried texting with no results. Was put on hold for 15 minutes 3 times I called. Very frustrated!!!

So I ordered from Target.com on Thanksgiving day. 2 tablets and a record player for my kids for Christmas. The tablets were for pickup and the record player was to be delivered. They charged my card. So then on Black Friday I got an email stating one tablet was ready for pick up but that they could not fill the order for the other tablet. I called got horrible customer service who refused to fill my order. So I went to Best Buy and got it for the same price. Then Thursday Nov. 30 comes along. I get an email that my order was delivered. My daughter was home all day and no delivery came. I called customer service; this guy was nicer than the other lady but was out of Asia. He said they can't do anything till 48 hours after the delivery date. So now I wait. An order that was paid for and only got one tablet and Target has screwed my kids' Christmas. Never order or shop from Target.com.

Customer is always right statement! I know they doesn’t apply all the time but when it’s Target's error then this statement stands! My wife and I had a terrible experience over the weekend. My son had a seizure and end up going to the ER. He was scared and confused. My baby had blood taken from but was strong. We asked him what toy he wants for being a good boy and decided a Flash Toy. Target end up having Flash toy figures with a price tag of $20.00 dollars. It wasnt just one flab toy but several under the price tag.

I placed an online order with Target.com and completed the purchase using My REDcard. Once at the store to pick up the order, the Target store clerk could not locate the order in their system, so the clerk asked that we cancel the online order, and purchase the items in-store. I canceled the order ** except for 1 item. I did the in-store purchase, but I've been double billed on My REDcard account for the online order that was canceled, and the in-store items I purchased. I contacted My REDcard to correct this issue. My experience has been horrible, representatives at My REDcard have repeatedly hung up on me, as well as I was told 72 hours ago that the issue would be resolved, and it still is not. I've spent over 3 hours on hold while My REDcard representative contacted Target.com, and it has been a round, and round nightmare.

I purchase a Wii game on 11/23/17 that was on sale. It was to be picked up at my local Target store. I did not realize I only had 2 days to pick it up. The order was cancelled, and I was not able to re-buy the item for the discounted price. I believe a week would be more reasonable for pick up of an item and I am very disappointed. I did call Target and they put me on hold several times for 5 minutes at a time and did not offer to sell it to me at the price I originally paid.

On Cyber Monday Target offered 15% off all items online which I purchased bedding and other items and actually received the 15% off. The following day they had a 40% off sale on bedding & bath items which listed the same sale price as Cyber Monday but now I could get 40% off, so I purchased additional bedding items thinking I would receive 40% off the bold red sale price, however, this was not the case per their corporate manager who said the 40% was already applied to the sale price listed. Say What? Why do that? This practice is very confusing to the customer when it doesn’t say that the 40% is off the regular sale price listed in small grey color under the big bold red sale price. I feel this practice is unacceptable and a true scam. Target you should be ashamed of yourself for duping your customers into thinking they are receiving 40% off the red bold listed sale price when in fact they are not.

I order a PS4 gaming console online, paid to have this shipped to my house no later than Wednesday Nov 29th. I checked Wednesday morning to see if this had shipped yet... it did not. Talked online with Nolan, said it would be shipped today and I would receive this today. Then I received an email stating that shipping is taking longer and I would not be receiving this today. Then I spoke with Joe through online chat and he told me it would be here tomorrow... unacceptable, I paid to have it here Wednesday because my husband took off work to receive this. Now it's to be delivered tomorrow (still hasn't shipped and website now says Friday) but if I'm not home it will not be left. I was told by Jodi (per Joe management) that I would have to contact the transit company and tell them when I want it delivered. She also said I could call Target after it ships (I was told by Joe that I couldn't cancel order because it shipped) to change shipping info.

I saved my $100 Gift card so that I could use it for my TV on Black Friday, I was very happy to choose a TV and when I tried to use it they told me that it was worth only $24 or $26. I said No, it is $100.00. I called the number on the back and the guy barely spoke English, so they send me to front desk but I had to call the 1800 again. The lady was asking me for the digits in the back and I had someone from the front desk helped me, anyways the woman on the phone said that the card was used 11/13 in Carson. I said, "Not possible. This card was in my dresser and no one has used it. I live in Thousand Oaks and don't even know where Carson is." They refused to let me talk to a manager and they refuse the idea that their gift card has been hacked.

Who is doing the website services for this company? Nowhere near the technological proficiency of other online website ordering for other large companies. Attempted today to place an online order for 4 Target brand tees for women, after having done so in October. The October order was delivered to the store while I was out of town. I called the store and communicated online that I would be unable to pick up the order as I hadn't been prewarned there was a limited 48 hour pickup period, but advised online and directly to the store that I would pick up the order a few days later. When I got to the store the order had been cancelled. BTW store is a 32 mile round trip. So, after receiving emails about free shipping I attempted once again to place the order online. I kept getting messages that there was something wrong with the order and directed me to change my password.

we got charged for an item we never got. Mind you it's only 2.00$ but this kind of thing should not happen. Got home, found this - called Target store - "We are different from target.com we cannot do anything call target.com." Called target.com three times - two times I got transferred and call was dropped third time. I spoke to someone who could help me and put me on hold to speak to a manager.

I ordered a set of black WeatherTech floor mats to be picked up at the Target in Linden, New Jersey. Whoever packed my order removed the tags from some Rubbermaid floor mats and placed them in my order. Thankfully, I checked the order before leaving the store and went immediately back to the in store pick up location. I let the on duty store manager know what the issue was concerning the floor mats. The on duty staff proceeded to tell me that I needed to wait until I received the receipt in my email before they could help me. I then received the receipt and showed the cashier.

One of the worst experiences with an online account. I have had an account with Target for over 12 years. Recently I needed to change my email account as I lost access to my old email due to no longer wanting to pay for it with AT&T. Target representatives refused to change it for me though I am logged into the account having known my password. I also have my address and phone listed on the account for verification. However, due to their lack of advanced technology, I can only change it by verification under the old email account of which I have no access. I have had no problems with any other online merchants in changing my email except them. They really need to update their antiquated system as they just lost another long time customer.

I wrote a bad review regarding target.com a few years back. This is just to say they fixed their problems. I had not ordered anything for delivery for years but have ordered twice in the last few weeks & everything went smoothly--confirmation emails, tracking, and delivery on time. Yay, because I'm getting sick of amazon.

Went to Target last week going all around the store picking up various items to purchase. May have had about $100 or more in merchandise. Get to checkout area and find only self check open. Found clerk and they said if we had 10 items or less go to Customer Service. Well DUH! We had well over 10 items in cart if the clerk would have paid attention. Needless to say we parked the cart and walked out the store. It will cost them more to restock the items rather than to have a register open. Will never shop Target again.

I bought a Smartphone. It must of had every data usage turned "ON". I had my other phone for 8 years. It took me awhile to figure out how it worked. But meanwhile it racked up over 8G of data. And I'm pissed. I told Target I didn't want data at all. I just Talk and Text and very little of that. I complained...did no good. So I'm dropping service and will pay monthly bill only. I refuse to pay for data that I didn't use. YOU should never sell a phone with everything on. I am make a complaint to AARP let them know how you really treat seniors.

Ordered iPhone cell phone cases 10/11. Delivery advised 10/16. Delivered 10/27 by which time I bought elsewhere (not wise to have kids use iPhones without cases). Attempted to return at store on 11/12. Was advised should have been returned by 11/10 so only store credit available although receipt states return by December 5. Refunded without sales tax??? Strongly suggest not doing business with Target unless they get it together.

I bought 2 Halloween clearance items that did not ring up correctly. I did not have a chance to go back to the store to have this fixed until a week later because I have a busy life, and Target is not close by. They will not honor it because it is over 3 days. You would think they would have better customer service than this. It is not my fault that their items don't ring up correctly, and now they won't even help me unless I want to return the items, which one of them has already been opened. So ridiculous! I was asking for my $5 back, not an outrageous request! You can do better Target.

Caution to online buyers: Target may sometimes change prices in your cart before checkout, claiming price changes can occur at any time, and they cannot look back to see at what price your items were when you initially added them to your cart. A promotion was still in effect, but the "sale price" went up on one of my items. Do a screenshot of your original cart so you can prove what the original price was before they unexpectedly raised it.

I ordered several sets of flatware. Four were delivered and then Target.com sent an email saying the rest of the order was delayed and had no expected delivery date. I called and they still could not give a delivery date after I was placed on hold many times plus the customer service rep did not speak English well enough for me to understand them without repeating the conversation multiple times.

I love doing my grocery shopping at Target. The convenience of getting my groceries as well as any upcoming birthday gifts, clothing, shoes etc. make my life and tasks much easier. Plus the extra savings with Cartwheel and the added 5 percent off for using my Target card saves me even more. Because our Target is not as big as some Supercenters we always don't have all products in stock. Don't worry though the great customer service makes up for that! Try it, I'm sure you'll find the same great experience I have, 2 to 3 times a week.

Not even a year ago we purchased the Threshold Gilford collection bedroom furniture. The two dressers and side tables are complete crap. They looked beautiful and were easy to set up. However, the bottom of the drawers are made of basically cardboard. They do not attach to the drawer other than sliding in slots. The clothes go right through the sides and the drawers do not close. We spent a ton of money and time on these dressers and they are already falling apart not even a year into owning them. I will never buy Target furniture again, and neither should anyone else.

Target put out a huge marketing campaign today advertising their Black Friday deals. They also advertised for one day only, today, you could get some of the items at their special Black Friday price. The problem with this huge marketing campaign was this; 1. They did not have adequate stock of all items to push marketing for consumers to buy them early in their warehouses and their stores. 2. Stores were not equipped to handle the huge marketing push and assist customers. As soon as I got the alert I went online to order an item. It was out of stock. I called my local store and was assured they had three. I couldn't buy it then and come pick it up and I couldn't put it on hold.

I recently used the PICK UP TOMORROW feature on TARGET's online ordering process. I am a TARGET CREDIT CARD holder since 2015 and have had items shipped to the store and have picked up a few days later / after their arrival to the store location. This time, I utilized the option where I put in an order for items that were already at the store (much like WALMART or KROGER grocery ordering service) and it certainly needs work.

I went to the Monticello Target here in MN because it was advertised that they had .69 turkeys but when I got there they didn't have any. Instead they told me that they had .99 turkeys. I asked for a rain check but they said they don't do that. At least at Cub Foods they offer rain checks. I drove all the way out there in terrible weather conditions just for Target to try to take advantage of me. Never shopping there again!

I ordered a queen sized bed on Target.com and they sent me a baby crib instead. The shipping label said it was my bed, but the actual product was a crib. I thought it would be a simple fix… Target sends me the bed and then picks up the crib... But I thought wrong. I spent 2 hours on the phone with them trying to get this figured out, but their employees and systems are so incompetent that they couldn't solve my problem. The only thing they could do was say they could refund me in 10 days and that I would have to bring the crib to my local Target store. They told me I would have to call the manufacturer of the bed in order to see if they could send one to me (what?!?). They are seriously, honestly incompetent. Target is just a big red Walmart (maybe even worse?). I won't be shopping on Target.com ever again.

Today I took my 14 month old twins shopping along with my two sisters to Target located in White Plains. We strolled and walked around the store for about an hour. I proceeded to check out and my sister had to take one of the boys cause they started to get fussy. I was checking out at the register when my son starting crying so I held him and threw the receipt in one of the bags. I was planning to go buy them a pizza at the food court, but decided not too cause now both of them are crying. I have my one year old in one hand and the shopping cart in the other as I proceed to walk out and I get stopped by a young gentlemen asking me for my receipt, mind you I have four bags a box of diapers and a Fisher price car that I bought my boys.

I ordered an item (Amazon Echo) from Target.com on 10/25/17 via Express Delivery to receive on 10/26/17. When checking the status of the order on 10/26/17 the Target website and the UPS website indicated I would not receive the item until 10/30/17. Unfortunately I needed the item for an event on 10/27. While communicating with an associate via chat who assured me I would still receive the order on 10/26 and to ignore the Target and UPS website information I contacted a Target associate via phone at 1 (800) 440-0680. This Target associate stated he saw I would not receive the order until 10/31 but that I could not request to cancel the order that day (10/26) as it was the day that it should be delivered. He informed me I could call back on 10/27, request a supervisor to reroute the product, cancel the order and get a full refund immediately.

I was hit by your associate by your steal cart and went in a made a report and asking that you fix my bumper and all you guys did was give me the runaround for month and my car did not get. Fixed by you. I had to come out my pocket and fix my car that your associate damaged. I was treated so badly I will not ever go back to a Target ever again and I want all customers to know that your company is not a good company. You just dismissed me as a person and a customer not knowing we as customers paid your bills. I will never forget how I was treated by your insurance and corporate office because they have never called me back. It's been since Aug. Unacceptable.

I placed an order online for My son a costume which they said it was in stock in store. Get to the store not in store. They offered fast shipping which was supposed to be here by Monday. It is Tuesday night still waiting. My son needed Wednesday which I told them this, they said would be here. Now my son has no costume for tomorrow. I am very dissatisfied with Target. Will never ever order again. Then I called 1800 number. Got a person from another country. He offered me a dollar in refund! YES ONE DOLLAR!!! That was slap in the face. Very dissatisfied with Target!!!

I just got back from a visit to the Target Stores at the Eastland Mall in West Covina, CA. What a joke!!! I went into the store to buy baby food, soda, personal care items and first aid items. I was entitled to (3) $5.00 Gift Cards with the accurate items purchased at the specified dollar amount. I even placed all in groups to make it easy for the checker. The checker had no knowledge of anything in the Sunday Target ad and it is Tuesday??? She had to ask for assistance because the baby food was in packs of 4 each instead of individual portions? Then when I paid for the purchase, I asked her where my $5.00 gift cards are and she looked at me with a blank stare???

Sold a phone. Advised no other fees. Returned to the store to load contacts. Advised will be an additional $30 per month. She does it all the time. Two other associates tell me. When I asked to speak to a manager... Was advised to call market source?

I bought Dirty Devil Vacuum and 2 Year replacement warranty form Target online. Target stores and customer service cheated me with their irresponsible answers. They are not responding and when I called to customer service and visited Target stores also, they said me now they are not having relation with warranty company. If this people are not having relation with warranty, why they had sold warranty to me. I wasted 2 days for this. I lost my pay for this procedure. But not rectified.

I do a lot of online shopping and have recently been shopping more at Target. This company really needs to get it together. Not only are there errors in fulfillment or packaging (damaged items) with a large majority of the orders, but then the customer service received when trying to resolve the issues is just bad. If Target wants to truly compete with Amazon they are going to need to seriously step up their game. A very unhappy customer... once again.

I purchased a book online that is not available in the store. I paid for shipping as well. I was sent the wrong book. I am very limited on funds and only got the book because my son needs it for school. I attempted to return the wrong book to a Target store in an attempt to expedite the right one being sent. All that store wanted to do was refund the price of the book on a gift card meaning I would have to pay for shipping AGAIN. For the record I DID have my receipt.

I ordered something from Target online and the thing is supposed to be store pickup. When I checked my email, I was told my order has been canceled since I did not pick up your item before the time window expired. It is so stupid for Target to handle their business like this. I have been ordered stuff from HomeDepot and WALMART all the time, I have never had any problems with them at all. Only Target runs their business in this stupid way. Well, as long as they keep running business like this, I will not order anything from their website again.

I tried to apply for a job at Target, but when I tried to enter my references, it said it would log me out for inactivity, even though I am still typing out my info. I understand that this is for security purposes so con artists don't see your information, but this is really bad for Target's business since it still logs you out even after you have typed stuff out on the application. Target really needs to update the coding of their application and make their inactivity detector detect if you type something. It's just not good for the applicant who is trying to apply for Target.

The crew at the Edgewater, CO store is awesome. The store is clean, well stocked, great help. But corporate is not. They are spending much money to get customers in the front door while corp's csr dept and policies are working very hard to get rid of customers. First, they cancel my Red Card because I didn't want their "Visa" card. In trying to fix that with the 800 number they repeatedly hung up on me both before and during the call. I finally had a lady, with a thick accent, who at least told the truth. "I don't know how to help you." When I asked her if there was a manager or someone to help her she said, "There is nothing I can do. Thanks for calling Target Card Services." My experiences with web site and product customer service is equally bad. When I can understand what they say they aren't much help. Too bad. Target was a great store. I have not been able to order what I need 4 times now. I'm done.

Let me just preface this by saying this should have / could have been a huge deal. In 2014, Colorado, my son received a liquid steroid medication from the Target Pharmacy. After giving to my son, we realized that there was an ANTIDEPRESSANT capsule inside of the bottle, with the syrup. I have photos, this was expressed to the pharmacy, paperwork was made etc. We simply told the pharmacy they needed to ensure whatever happened wouldn't happen again to anyone else. Quite frankly I deserved (STILL DESERVE) like one year of free Target **NO JOKE** for keeping this out of the media and not suing. That's strike one - big strike.

I recently on a Sunday ordered an item online at Target.com. I used an incorrect shipping address that was a old address set as my default address. I called Target as soon as I realized and they said it already shipped. It was Monday on a holiday how can it of shipped? He told me there was nothing they could do. If the address it was sent to sent it back I would get a refund. If not nothing could be done. What type of crappy customer service is that. I have shopped Target many years and online. How they cannot send a message to a carrier to cancel delivery is beyond me in today's shipping days. I will never shop with Target again and too bad for them it's holidays coming and I will be letting co workers know how I was treated and it will spread.

Low Customer Service at Albany, CA Target Store - While I was with my family in the store, after making payment for some items, I decided to do the second round of shopping for myself, so my husband stayed with my baby and I looked around with the purchased items in the cart. After selecting few items I went to a cashier to pay for them and explained to the cashier that I have already paid for the rest of the items in the shopping cart. She started investigation as a police officer, asking for the receipt! I replied to her that the receipt was with my husband who was in the store at the time and if it was an issue, I could go to the self check out cashier and do my payment by myself and eventually two persons were in the charge of checking the receipts of the customers at the exit, but she didn't stop and called the security loudly at the exit to alert them to check my items!

Target gift cards are a total scam. If stolen, there is NO way to get the money refunded. The phone activation is cumbersome and customer service reps are condescending and proceed to lecture rather than help. NO ONE should ever get one of these. Use your regular credit card, send a check or send cash. Cash has the same risk of being stolen but there is no activation fee.

While I love Target stores, I feel I can never shop there again. After shopping for two and a half hours in the store picking out items for my classroom, baby showers, home and even groceries upon checkout I was told Target was refusing my check for $356.25. I called the number on the back of my refused check and was told it was due to results of "history" of purchases or lack thereof. Two months prior I had a visit where I spent $280 and I did the month before that also. I am confident history would show I, in fact, always spend right about $300 at the start of the school year. Is it the discrepancy of $70 between amounts? Is it due to policy to not accept personal checks over $350? Easy solution: make that known to employees and to consumers to avoid the humiliating situation I found myself in. Is it because Target's ability to save customer "history" extends to one-month increments?

My experience at Target self checkout was extremely uncalled for. The security guard watched us put our items in bags. Watch this with large items. Watched the cashier help us with the large items and sign out and pay for our items. We're carrying large Pampers all types of things. He's watching us do this standing right next to us and then as I put my wallet away he proceeds to ask me for the receipt. I refused because I said "you stood there. watch the whole transaction. I want the manager." Manager came out. He apologized, said "the security guard was doing his job." I said "What his job was to watch me. He did that once I put my stuff away and I'm carrying all these large items. I do not wish to take it back out." Unnecessary profiling.

I have a problem with an order from Target.com online (https://www.target.com). Its delivery date as noted on their online system keeps moving back, so I contacted their customer service to find out what's going on and when I will get my item. It is now several days past the original due date. Target's customer service has a chat facility and a phone number, and I have tried to get resolution from both to no avail. I tried the chat facility twice: Yesterday, Frank guaranteed it would arrive today. It is now about 9 pm and it's not here. Today, Andrew told me that all he can do is see that the product is available, but reps in the chat facility do not have access to warehouse info about why it has not shipped or when it will ship (So, was Frank lying to me when he said he could see that it had shipped and would get to me today?). He said I had to call their customer service phone number: 1-800-591-3869.

Target REDcard rep informed me they would not remove my checking account information from their records when I closed my account today. Further, Julie employee **, a call center supervisor, told me there was no other number I could call to discuss it. If I have an issue I'm to write: Target Card Services, Mail Stop NCB-0461 PO Box 673 Minneapolis MN 55440.

I bought some DVD online and printed a return receipt. The return receipt says return by September 8, 2017. But when yesterday I went to store to return it, they said I cannot return since it’s outside of return date. I said "It’s not. Your return receipt says by September 8, 2017." Talked with Target.com and they are refusing too.

I shop at the Glendale Target located in Indianapolis. Tonight, I visited the store to pick up a few items. At checkout there was a total of two cashiers open. There were many customers in line. The head cashier, or whatever title he holds, saw that there many people in line and he just stands there. He served one person, never turning his light on, then he walked away and went over to customer service desk. He returned and there were multiple people in line and still he just stands there never opening a lane. I'm in line now for about 15 minutes when I finally get to the cashier.

Product ordered for delivery to Santee, Ca. store and 20 days later, not received at the store although online page said available 2 days after order placed. It took 2 phone calls and 2 online chats to find out it wasn't received at the store. Cancelled order and found out that a hold was placed on my funds when I ordered, and it will be 7 to 10 days before they will release my money back to my card. Never could print my order. I just got a blank page printed out. Twice. DO NOT USE TARGET'S ONLINE ORDER SYSTEM. Go to some other site because others have the same stuff that Target has and they have way better service.

I purchased a gift card from someone's registry and they never got the email with the gift card. Called Target and they said they resent. Still the person did not receive it. Called back to get my money back and now they said they can't refund money.

Purchased from Target a Miramar 5 piece fire pit table & chairs. When wanting to use for first time this past spring, there was no hose to go from propane tank to table connection. Target told me they could not help!!! I have spent all summer calling & talking to people who just can't find the right hose!!! How can this be!!! So now I have a fire pit table that is not one???

The Target at Skyview, Flushing has the worse customer services ever!!! Once, I visited the toy section with my one year old boy, we were just looking around to see which toy to buy. One male target sale just passed by very fast and said "don't play if not buying" and left. I was like excuse you??? Not to say that we didn't even play, how the hell you know I'm not buying!!! I wasn't able to complain since the guy just said it and passed by very fast. I went there again to buy diapers again. The cashier didn't give me the gift card. When I tried to show her the picture of the deal, she didn't even look and just tell me the computer didn't pop up the gift card and I need to go to another side to ask. Don't you need to check on that? I didn't want to waste my time so I said I would like to return. She told me I have to go to the other side too!!! What a waste of my time!!! I'll never go there ever again!!!

I went to Target to get uniforms for my girls because I saw that they were having a sale. So I found some polos that my girls seemed to like and I was going to buy them, I didn't know if they were the ones on sale for $5.00 instead of $7.00. I went to the scanner to make sure it was the price the sale said and it was the sale price for $5.00. I looked online as they didn't have all of the colors needed for school and the price was different. So I asked an associate and she said maybe because it had a pocket but I didn't understand that so I went to customer service and she said that it should be the same price no matter what color, even if I ordered them online, she actually looked up the numbers online so it would be easier for me to order the ones that I needed. As I tried to order online they still were the wrong price.

I was in the Prattville store on 7/20/17 for school supplies. I had the best time ever. One of your employees and I hope I get the name right (ZINNA) was so helpful. Although she was putting up product she let me know if I needed anything let her know, and she did just that. I will be shopping at Target more often. Just want to say: ATA BOY. Thanks Again for a Great Experience.

In December I ordered a game from Target Online. Someone in the warehouse typed my information wrong and sent my package to the wrong address. My house number was 305 but someone the warehouse typed it as 304. I called and called and tried to talk to the persons in India who they have outsourced their calls for. So much for Target supporting American jobs. Anyway, I ended up having to go to the local post office to get my package a week late. Seven months later I ordered some school clothes and YEP YOU GUESSED IT... they sent it to 304 again. I was on the phone for over an hour. They hung up on me twice. And again I am going to have to go to the local Post Office and get my package. Well maybe. I WILL NEVER ORDER ANYTHING FROM TARGET ONLINE AGAIN.

I placed my first online order with Target.com, buying about $600 worth of curtains that were on a 24 hour sale. I received a confirmation order with arrival dates. I did not receive the items, so logged in to my account to check on the status. The order was cancelled. They did not notify me of this (by phone or email). I called to ask why, she asked for all of my billing details, and then asked for a different email address. I said, "no, you have my email address, why do you need another email address?" (they have had absolutely no problem sending me spam all day to this email address). She said the order was cancelled (um, yeah, I know). She said that she could not provide me any information about why my order was cancelled. I asked to speak to a manager. She said she was the highest up person and could give me no details.

For the first time I am really disappointed with the Target and the inconsistency with information regarding available products for sale. I have bought a crib and painted and decorated my nursery according to this set and went back to get the dresser that matched the crib that I had bought just weeks earlier. I contacted Target and the manufacturer and they both told me It was not available and they told me they confirmed by the vendor that it was discontinued in the color I needed. It caused me to be very distressed during my pregnancy I was really looking forward to having this matching set. The store has it displayed with the other color as a option to get, saying it is available. so I preplanned by nursery around this when it's really not available. I have contacted different Targets, the online Target help center, the Facebook help center, and actually Delta children's manufacture and everyone is told me the same thing.

I never shop online but this time I decided to give Target online shopping a try because of the big discount vs buying in store. My estimated arrival time was to be on the 12th of June. I checked my email to see that my order was canceled on the 9th of June for not picking up my item in time. I will never be ordering online from target again. At least they should hold people's items until the expected arrival time. I'd rather use Walmart pickup.

I used to work at the Target store at Bayshore Gardens Parkway in Bradenton, Florida. There is a lady named Bonnie ** who works in "Asset Protection." This is about as funny as when they refer to their counterparts at other stores as "business partners." But I suppose for an individual with no formal education or any kind of training, this job at Target is the best thing that ever happened to her. She wants to be a cop so bad she cannot stand it, so she did the next best thing, she married one named Carl ** of the Bradenton Police Department.

Gift card fail. After this point I've been very happy with shopping in the store. However I tried buying $100 gift card online and Target canceled my order and is currently still holding my money. I waited almost an hour with their customer service, only to find out that there was a computer error that canceled my order.

First, I've shipped with Target for YEARS! Went in for outdoor led lights, found my way in the shoe dept. as I always do. I couldn't find my size and the sales associate told me to go online and that they price match! Woohoo... So I get to the register to inquire about it only for them to tell me they don't price match online... Manager tells me to call a store that has the shoe and get them to send it to me. I call, only for them to tell me they can't hold it, not can I pay over the phone... I just have to take the ride and chance them not having it. Called Corporate, they're just as ignorant! No one helped me... Don't Care about the customers at all. Today I called Customer service about the same shoes to order them online (different color).

When shopping at Target south in Rochester, MN on Maine St. You must have an app called Cartwheel in order to receive a discount on item that was 20% off. The Target employee told me she would use her phone this time but I had to have the app next time. So what happens if you do not have that kind of phone which can hold a lot of different apps or none at all. So next time this happens I will take my business elsewhere. Where I can get a discount as the store advertised.

I ordered a bag of coffee and realized that it would take until Friday to receive it. An hour later I called to cancel. I was transferred to a supervisor who put me on the line for 15 minutes just to pick up the phone and hang up. I called again the same thing happened. The third time after much complaining I was finally transferred to a supervisor who picked up the phone. Apparently they cannot cancel orders even if they will not be shipped until two days after you've placed your order. If Target is going to have this policy in place they need to warn consumers before purchase. The long call wait times and supervisors hanging up the phone only proves that they have no interest in helping consumers and the fact that they do not allow their employees to cancel orders when it is in fact very simple to do is just another way Target takes money from consumers.

I would actually rate this place a 0 star. I bought a Braun Shaver from Target San Francisco on 2nd June. I was a tourist so opened the box on arriving back in India. When I opened the box I found that the shaver's body was scratched, the shaver was used, Blade broken, Charger missing and the wrong model put inside. The shaver I bought was 3040 but the piece was of 3010. Was extremely disappointed with the product but could not do anything as I was a tourist. Please check the box before buying things from this place.

I ordered online June 15 and says it will be available on Jun 23rd - Jun 25th. But my order was cancelled on June 22nd. This is really stupid and it never said on my order that will cancel if I didn't pick on what date???

BAD CUSTOMER SERVICE. I am a devoted Amazon user but decided to give Target a try- never again. I ordered several items in one order, and they were all shipped together in the same box (I thought this was great as less packaging means less waste and better for environment). Unfortunately, in this box they added a laundry detergent that was not properly sealed or bagged, so it leaked and everything in the box got ruined.

I've been a loyal customer to Target for many years now and always read about the complaints but never quite experienced anything. Until I started online shopping. I ordered an electronic download game as a gift. I have done about three purchases like this and never had a problem. I would receive them about 3 hours later. This time was different. It's been about 5 days and they are not about to locate my "package". I was on the phone with many representatives and I continue to receive different answers. One employee mentioned that I am able to "return" the email. Working in various retail stores I was hesitant to believe her as I've seen these scenarios all the time where the customer is unable to receive a refund. I called moments later and had another associate tell me that no I will not be able to return it.

Target has gone down in store appearance. The tables have not been folded in weeks, shelves have empty spots, hardly any employees on sales floor. To me, it looks like Target is going out of business but they keep remolding stores. Walmart looks so much better. Their tables are full, hardly any empty spaces and more employees on sales floor. Bottom line, Target needs fresh ideas to bring people into the stores and it needs new Corporate levels of management. People that care about the stores (keeping them full), care about employees (give them more hours to keep store maintained), care about the guest (carry products that people need). Thank you.

I went into Target today to purchase Beauty and the Beast with the Target exclusive 32 page book. However the store I went to was already sold out and so was the other one in town. The clerk was very helpful and said it was available online so I decided to just order it from there. What they fail to mention is the extra $5.99 to have it shipped to you. I feel that if they advertise this as being a Target exclusive then there should be more available in stores than just a few especially considering it just came out yesterday. Called customer service and they were useless. Kept saying that it was the manufacturers who decided how many each store got. Really because it seems to me just a way for them to make more money.

I've shopped for years from Walmart & Amazon online until they decided to use OnTrac as their delivery company. OnTrac is a joke & the complaints all over the U.S. are in the thousands. I spoke to someone in top management at Walmart, I told her that I'm willing to pay a little more for UPS, FedEx or USPS but I couldn't get through her because she (or Walmart) are on OnTrac's side, so I told her, "Let's do this, I will close my account right now and when the CEO decides to listen to his customers maybe I will be back". I spent around $200-$300/month for years and closed my account immediately. I did the same with Amazon. I just ordered online from Target and am very happy, everything arrived sooner than expected, all items were perfectly wrapped and they used UPS. The day they use OnTrac I shall close my account with them as well.

Beware of buying gift cards from Target! If their employees messes up, they're not willing to fix their mess nor support you. I purchased 15 gift cards to award our employees and 2 of them were not activated by the store associate. So, when 2 of the awarded employees used it to pay their purchases in different stores, cards were declined. They called the numbers at the back of the card, they were told cards were not activated. I went to Target where I purchased them and showed them that the receipt didn't show that those 2 cards were not activated among others. 13 cards were fine. I was so frustrated!!! I went there 2 twice and waited for 50 mins each visit with no help done. NOW, I have to deal with each card company for a refund or replacement. TARGET Store sucks!!! NOW, I will also file a complaint with BBB.

My only complaint is store design. Way too much red! Tone down the red! It doesn't help sell anything. Really too much red. Too bright! Why not use say a dark gray on the front interior wall? Walmart uses a lot of blue but at least it's easy on the eyes...

What a zoo for customer service. I had many issues with ordering electronics for a great price on Black Friday. Only received part of the order and even though they still sold the item, they could not send me the item. They would refund my money but not discount the item to equal the Black Friday item.

My son bought his girlfriend a Apple Watch. He paid $400 cash. The girlfriend decided she did not want the watch. My son took it back to Target in about a week and a half after the purchase. Per their policy you have 30 days to return and if they can look up the receipt you get what you paid. They were able to look up his receipt but will not accept the look up because it's cash. They will not give a store credit because of the high dollar amount. He is out of $400. Worst retail experience ever!

Target has the worst service and I feel disgusted by the way I was treated. I have always shopped online and ESP during the holidays. This past holiday, my orders were all screwed up. Some never got to me and some were just the wrong ticket number so I couldn't return it or was sent the wrong item over and over. They informed me to buy stuff at the store and it literally put us in a bad spot right before the holidays and almost messed up the Santa gifts. Regardless, I just tried to purchase stuff from them and they have placed a block on my online account. I am forever blocked from buying stuff online because they screwed up! So because they messed up my Christmas order and they can't get their affairs correct, I get punished for it?

First I would like to say that I am all about Target. I usually love Target and have never had a bad experience prior to today. I shop there at least once a week but today was just awful. I go up to the check out to start putting my clothes and baby food on the conveyor. And first the checker Alex asks me to start taking all of the hangers off of the clothes I just put up there. (Mind you I have about 30+ items of clothing). And "ok fine but where am I suppose to put the hangers" I ask her. She says "just throw them in the cart." Ok. So I do I start taking all of the hangers out and throwing them in the cart I have with me. Then I get to up there to pay and she makes the comment "these are some big clothes". And at that I don't even know what to say. I just don't say anything and keep to myself on that one. And yes I wear Size Large/XL clothing but why the hell is she commenting on it I have no clue.

Anytime I go to a Target I buy numerous items but Evercare refill pet hair large roller are out. Customer service looks them up. They have them in stock but can't find them. Send me to other Target who has them. I get to another Target who are out. Looks them up. Sends me to another Target who has them and doesn't. Not only have I wasted my time but has been lied to. Sure I can buy a new one for 4.00 more and half the sticky paper. I hope this improves. I should not have to go through this headache. Ordering through the internet waiting 2 days and paying 7.00 for delivery when I can go 2 miles from my home and get one or more at that time! Very disappointed.

I have bought two electronics products online from Target.com in the past 8 months. Neither of them were delivered, with a variety of excuses from Target and from their chosen delivery service (A DVR and a watch). They did give a prompt refund on my Target card, but the disappointment of not receiving what I had wanted and ordered will cause me to look elsewhere (other stores and online sales organizations) when I wish to spend my hard earned money.

While trying to place an order via the customer service number I was scammed. They said I had won a hundred dollar rebate, if I would give them my address and full credit card info. They said they needed my credit card info because it costs 4.95 to mail the rebate to me. I said no. The lady continued to ask for my information while talking above me and not listening to me. I said absolutely not. She hung up. I called back, different lady same story. I was told that this is not Target's phone number anymore and still more of them trying to scam me. I got mad and this lady hung up too. I called the store. I was told that Target.com is not run by Target but by a third party. Ugg.

Shame on you, Target! Earlier today we bought $200.00 worth of patio furniture cushions. Turns out they didn't fit correctly so we went to another Target to return them later in the evening. Customer Service sent us to the original Target because they don't do same day returns at a different store. Even with the receipt and all tags on it. What a terrible policy, Target.

I found a TV on sale at Santa Maria TARGET store on April 23, 2017. The sale tag did not say "Limited quantity". It didn't say "One only". My (disabled adult) son was getting agitated, so we left to take him home. I purchased a Target gift card to purchase the TV, dropped off my husband and son at home and returned TARGET but discovered they only had ONE TV and it had been SOLD. A sales associate then offered me the floor model for the full sales price. While waiting for the manager, they sold THAT TV too!

Well I'm never ordering anything off of Target's website ever again. Placed an order, and realized less than 5 minutes later that I goofed on my address. Spoke to someone in the customer service department that said I have only two options- cancel the order, or attempt to intercept it when it ships. Cancelling at that point was the most logical considering it was still processing. But what company doesn't allow you to edit your address within a short period of time after placing the order??? Customer service rep doesn't cancel order. Just got notification that my package shipped to the UPS Woodbury Warehouse.

My friend took her time to go to Target. She had an event going on at school and she was required to bring brownies. Target usually has brownies in stock every other day, but they didn't have any. That is unacceptable because she took her time to go get brownies but no there wasn't any. So I suggest the next time she goes there better be brownies!!!

While at a campground I ordered an ice maker with express delivery by April 6th. On April 6th they said, "Oops will be delivered on the 7th." On the 7th they said, "Oops will be delivered on the 10th." Well I'm leaving the campground on the 10th! They said they would credit the $25.00 I paid to expedite which was OK except it was in a form of a gift card. Why would I want a gift card if they can't even follow through with what they promised? Target said because I used PayPal they could give me a credit??? I'm furious about this because I use PayPal everywhere I can and have never heard of such a thing. They wouldn't let me speak to a manager or customer relations… if this ice maker is not here by the time I leave the campground then good luck to Target!

I was given a smart watch as a gift which was well over $200.00. The manager had no problem stating that it was purchased at Target, but he refused to give me a store credit and went on saying that I can ONLY shop in the electronics department. I never heard of this type of return before... How can in this day and age with everything going on in retail they can have such strict polices. I guess I will be going to Walmart over Target and will tell everyone about this AWFUL experience... VERY DISAPPOINTED!

Customer service does not care about technical issues with their own system. Even after realizing that our payment didn't go through when we entered it days before. Even after both a thank you and a confirmation page and no error on our side they STILL stuck us with a late fee and interest. When told we would cancel our card if they did not fix their error they said "that's up to you and we can't help you." We still had to pay to avoid collections and save our credit score. Not considerate of their customers at all.

Before ordering the three PC retail games, I chatted with an associate to make sure it was NOT a download from the Internet. I do not have internet at home. I just wanted the CD to download. The associate assured me they (there were 3) were in fact a CD's. I ordered and was sent an e-mail they would be delivered by the 29th. Today is April 3rd, I still had not received them. I chatted with another associate and was given another phone number to call. I called that number only to find out it was the download center and they were updating their system so I could not speak to a person at that time. I called the 800 number for Target, spoke to someone who in turn put my call through to corporate. Corporate office said they could not refund internet downloads and offered me a gift card for my time. Who wants a gift card? I will NEVER use Target again and should have known better to start with!!!

I went to two different Target stores in the Portland, Oregon area today and attempted to purchase a KitchenAid 4 slice toaster. The price was marked $69.99 on the shelf. When I went to the checkout stand the price came up with $0.00 which I knew was incorrect. A clerk came over and was unable to get the price to come up on the self-checkout so she took me a regular checkout stand which came up with the same results. After 5 minutes, still nothing so I told the clerk I would go to another store where I could hopefully get better results. The same thing occurred at the second Target store. It seems that employees do not look at the items they place on their shelves. Never will go to another Target Store. Target Corporate Headquarters doesn't even want to allow you to make online complaints.

The Target store in Pomona, CA was nice and clean. Every employee I came in contact with was friendly and courteous. I came in for my household items as I do weekly. Wal-Mart should retrain their employees and remind them that greeting and assisting customers is a huge part of customer service and their JOB. Wal-Mart employees see you but don't greet or offer any assistance. I will continue to take my business to Target. Where they appreciate my presence.

Went to Target to purchase a computer and the customer service was horrible. The employees were leaning against the counter, chomping on their gum and playing on their phones. Neither one of them looked up to assist me. When I asked about the computers, one pointed and said "over there". They never came over to me and asked if I needed help. I left and bought my computer at Best Buy where they treated me like they wanted my business. Target employees are extremely rude and don't care about helping the store make money.

I have shopped at Target for years but after my experience today they will never get a penny from me. I was approached by your undercover security accusing me of stealing a $10.00 USB cable. Seriously, accusing me while I was shopping and had other items in my cart. Asked me what I did with one item I had in my cart and I then decided to take it out. After this incident I left my cart right there and left the store. I then called the 1800 number and what a waste of time. They did apologize but when I asked what their protocol was for a situation like that. THEY DON'T HAVE ONE. How does a company as big as Target not have a protocol for approaching guests regarding theft. I will never shop there again.

Not up to date about target stores, they don't assist with sales. I had everything set up, I was told going to Target would be wise to finish the sale. I live in Delaware, drove to Salisbury MD... to be told no way that only the Easton store could help!!! You lost a customer!!!

My wedding is March 12, 2017. I placed an order for little girls dress shoes for my daughter to wear with her flower girl dress on Feb 23, 2017. I ordered a size 2 and 3 because I wasn't sure about what size would fit her best. I received my order on March 1, 2017, but instead of getting what I ordered I received a size 3 and 4. Both shoes were way too big for my daughter. If I had received the correct order (size 2) then it would have fit her perfectly.

Misleading online promotional Gift Card policy - Your online gift card policy is absurd. In no way do you actually save money/earn the promotional award. Scenario: you make a purchase that results in a $5 promotional gift card; the amount due is reduce by $5; your bank account is charged the amount due + an additional $5 for the promotional gift card?! Result: you save $0. I will NEVER again purchase from you. Walmart officially has my business.

I placed an order through Target.com and requested store pick up. We later received an email stating that some items weren't available in the store, and so we opted to have those items shipped to us. We then picked up our items from the store, but two additional items were missing. The store claimed to have no record of the items, even after we showed them our order summary. We then received an email stating that our card had been charged $100.05 since we picked the items up. Our order summary total was $92.26. So we were overcharged and missing 5 items. I went online and chatted with customer service who reports that they couldn't do anything because their system wouldn't update for 24 hours, and requested that we try again tomorrow or call their 800 number because they should be able to issue a refund. I called their 1-800 number and that was even worse.

I bought a 4k tv. Upon my purchase there were problems getting service. When it finally arrived, a manager had to assist in using a code for the register to ring up my item. The next day I opened the box to find a totally smashed tv, I mean smashed screen with a hole in it, the box was perfectly fine. The store had sold me a tv someone had broken and they sold it to me. Mind you they had 7 other tv's in the back. The excuses they gave me were insane. The inconvenience I went through was priceless. This was at the Troy Michigan location. I advise everyone to check every package and never trust a thing management says.

I received a returns voucher for good returned and when I attempted to redeem the voucher I was told if I didn't purchase items to the total of the voucher I would lose my money. The voucher was for $44.00, the goods I was purchasing were $35.00. I was happy to receive another voucher for the balance of $9.00 and was told this wasn't possible, the register did not have capacity to do this.

I ordered a large area rug for my apartment in November 2015. I never received the rug even though it said delivered. I contacted Target. They sent a replacement that I also never received. After that they would not comply, issue a refund, or resolve the issue. They stole my $300 from me. I never received anything for the money I paid. I contacted UPS. Target and the manufacturer of the rug took so long to respond that the claim was no longer valid. I have called all three parties so many times I cannot even count. It was extremely difficult with Target to talk to someone who even could understand the situation and after over a year I have gotten nowhere. All Target did was block my account from being able to make online purchases.

I have a friend that is being let go just like that. Her team with no real explanation is being let go even after working there a year as well as going right back to work after her father passed away because it was busy time of year with upcoming holidays. I WILL NOT shop there again and will make sure everyone I know knows what Target did to her.

Is Target trying to scam their customers? I have read multiple reviews about Target customer service and charges to their account and apparently, I am not an isolated case. In fact, there are more than 285 complaints on the website, it will take me a couple of days to read them. However, this is my story: On Monday, a loan officer pulled my account and informed me of my credit score. I was confident that I have an excellent score. However, this loan officer warned me not to get upset. He said that I owe Target Store. He said, I did not pay my bill since December and the store decided to report it to the Credit Bureau. What?! I don't remember having received a bill in the mail. So I opened my online account and there it was. The account was past due. Actual purchase was $31.85. So, I called them the following day and I was transferred to the dispute department.

I am very frustrated that Target cancelled my pre-order of the Nintendo Switch. First, I called Target customer service to ask why they were not charging my credit card for the purchase, but were only putting a pre-authorization on my card. They said the pre-authorization was normal until time of shipping. Then, two hours later, they sent me an e-mail to say they cancelled my order "due to insufficient funds." But, they had just told me the pre-authorization was fine! When I called within a minute of receiving the e-mail about the cancellation, Target said that they couldn't reach my credit card after my call earlier that day. Then I got the credit card company online to talk with Target and suddenly Target said it didn't matter that my credit card company was happy to take the charge, just Target didn't have any more Switches to sell with pre-orders.

I bought an iPad in Target since they have $150 off. I went home and opened it, there was two packets of powder instead of iPad. Also the plastic package was thick as compared to other one. I am never going to shop in Target even they have something for free.

I placed an order online, paid for 2-day delivery... Tracking # Target provided was "invalid", never received the order, called them, apologies over and over. I say "REFUND my money to my credit card that I charged it to through PayPal and I am done!" They tell me they don't "refund" to credit card used, they can only issue a "gift card" from Target! Are you kidding me? They keep my money, dictate I am going to shop Target!!! I've reported to PayPal and we are now going after Target!

Identify theft on gift cards. Don't hold on gift cards or return merchandise cards too long. Without you knowing someone can report them stolen/lost and take the balance from you. Target will not do anything once the balance is spent.

Basically I thought I had left my wallet at Target and tried to call them versus investing 45 minutes driving there and back. Their automated phone system is terrible... no matter what selection you make it transfers you then hangs up on you. I tried every possible prompt. I then was able to get through by selecting pharmacy and renew prescription, but I was informed by the CVS employee that they rent that space and they couldn't transfer me or help me. I explained my situation. She put me on hold for 10 minutes and then hung up on me. I called back. She reminded me that she worked for CVS, and I asked her nicely to give my contact information to the store manager. She wrote it down. I waited 1 hour and no one ever called. At this point I am so overwhelmed and frustrated and running out of time. This was not ok. They don't have a working phone system. I called corporate. WOW... no better.

Based on an advertisement by Target Stores on a Television, it sounded like a good deal. I researched the brand and found that WalMart had the same Television for $25 less. My wife had a preference for Target based on using the Target "Red Card" for a discount. We showed the Target employee the WalMart price and asked if they price matched, and his response was yes they did. My wife asked if she also got the discount from the "Red Card", and his response was yes. In checking stock the TV was sold out. We asked if they would check if another store had stock. The associate called the store and put the TV on hold. We also heard the associate explain the price match to the person he was talking to (denied by the other store later).

When you list a price for an item and sell the item online, you should honor the price you sold the item for, and not just cancel the item when you realize you screwed up. Others cannot just delete their mistakes. Definitely an eye opening experience realizing how little Target thinks of their customers.

We purchased a cell phone at Target and paid almost $700 dollars for it. Imagine our surprise when we received our cell phone bill and it showed we still owed $700 on it. When we contacted Target they said it wasn't their problem. It was the cell phone company problem. What we didn't know is that the employees who staff and sell cell phones AREN'T TARGET EMPLOYEES. We discovered this after 3 weeks of arguing with Target and talking to HQ who refused to help. At least here locally, the company name is Marketing Resource. I've never heard of them.

I ordered a pair of winter boots for a Christmas present on 11/27 and the delivery date was before Christmas. I received a delay notification right before Christmas telling me I would not have the item in time. It was too late to find something else so I wrapped a photo and told her it would be delivered right after Christmas. I still do not have the item but continue to see charges held on my bank statement. I just received another notice telling me the item will be delivered by 2/27/17. I don't trust this either because this is at least the fifth date I have received and now it is impossible to find a different pair of boots because of the time of year.

Ordered 2 swimsuits online. Went to the store to return both just 2 days after receiving. I was told that one suit couldn't be returned -- for some reason the computer wouldn't allow the return. Rep called a 1-800 number and they couldn't help, but said I would get an email in a few days to try to figure it out. Had to go home with one swimsuit for no reason explained. Called customer service next day, obviously outside US. Explained the story, was put on hold for 20 minutes while rep looked into it, then phone disconnected. I will never order or buy from Target again. This is the worst customer experience I have ever had.

I am very unhappy with Target's lack of responsibility to contact me that an order I placed SEVERAL months ago was cancelled. I changed bank institutions since I ordered 4 months ago so now I just lost my money too. I will NEVER order from Target again and I will tell everyone else not to as well. I am very displeased with the entire "only" experience I have had with them. I would think that as big as the company is, they would value their customers more than that.

I ordered a timelord slipcase online for a Xmas present and when I clicked the order button it said pre-order which I thought meant a copy would be reserved for me when they became available. Not the case. About a week before Xmas I get an email saying they are back ordered and I won't get it till Jan 10. I click to accept and Jan 10 comes around I hear nothing, Jan 11 I get an email stating it was still back ordered and we would receive it by Feb 14. Pretty ridiculous for something that I PRE-ORDERED in early December. Will never shop at Target again.

I made a purchase online with Target's website and never received a confirmation email. When I called to ask that a confirmation with tracking be sent to me I am informed they have an incorrect email address for me and, they tell me the order information can't be altered once it is placed. I now have no information about my order or when it will arrive. When the package finally arrived (bookshelf with drawers on the bottom) it is so damaged that it can't be assembled. I called customer service to set up a return and I was told to leave the package on the front porch and UPS would pick up the package and bring a shipping label. The associate (a supervisor at this point) tells me that he will personally email me the new tracking information since the email they have on file is incorrect. There was nothing more for me to do other than leave the package outside. Two days later the package is still on my porch.

Horrible service. Several instances but the most recent was this example: I ordered an item through their online ordering system for in-store pickup. When I got there (after the customer service rep made me switch from one line to another AT THE SAME CUSTOMER SERVICE DESK) they seemed confused that there was such a thing as ordering for in-store pickup. She told me that it needed to be paid for but I explained that I had paid for it online. After insisting that was impossible and that I would need to pay for it I asked for the manager. She avoided that request completely and checked into it with another representative. When she came back she (very rudely) insisted that the credit card was not charged until I had checked "accept" on the transaction. As if the difference is enough to argue with a customer over?

They charged my check card for more than I suppose to by charged. Even the delivery they promised that I received a refund for it because they canceled my order twice before they processed instead I was stolen.

Target is very convenient with groceries and a pharmacy on site, I do 90% of my shopping at Target. As a general rule they have whatever I'm looking for and at a reasonable price, but there are times - I pick something up and my jaw hits the floor because the price is outrageous.

I did use Target on occasion (notice as of now it's past tense) and generally when I do the amount is generally several hundred dollars. Today the amount was equal to that and some. The amount of purchase was 1/20 of the amount in my checking account. Yet Target arbitrarily decided not to honor my check which left me thoroughly embarrassed with many people in line. I will never return. There is always JCPenney or Bed, Bath and Beyond. Target needs to learn that a dissatisfied customer tells 7-10 other people where as a satisfied customer tells but one maybe two others. I'll never go back.

I bought a NutriBullet at Target and a protection plan with it and now they refunding my protection plan and nobody is able to tell me why. I swear they have the worst customer services. ** Target. Don't buy here.