Target Stores Reviews

My sister returned an ottoman to the camillus ny Target. She couldn't find her receipt but had her target red card. Security ambushed her, handcuffs in hand, and accused her of returning a stolen item. Shaking, she ruffled through her purse and found her receipt. Not only did they not apologize for scaring and embarrassing her, they proceeded to state that their actions are up to the manager's discretion. I've seen corner stores that were more professional than Target.

On November 27, 2014, I made a purchase of $21.38. The next day my debit card had 3 unauthorized charges of $635.89, $639.74 and $318.67. This is very wrong. My bills, including the rent are due in a few days and my funds are not there. The bank cannot do anything until the charges are posted (not pending) and Target's Corporate is not helping me because it is not a Target Red Card. This is no way to treat a loyal customer.

I recently visited the Target Store in the Bronx near Yankee Stadium. My intent was to add an additional line of service on to my already existent line of AT&T service. The rep was nice and helpful. Everything was going great. AT&T approved the request to add a new line. The last step was for the store rep to call Target Mobile with the "Order Number". When she got on the phone, the person she was speaking to, asked if I was interested in purchasing additional insurance from Target for the device. I was not interested as I already had insurance through AT&T and Apple Care. The person on the phone also asked how I would be paying for my purchase and if I was interested in opening a Target Card. I told her I would be using my debit card and I was not interested in a Target Card.

40" TV special for $119.00 only purchase starting at 6pm. At one second after the purchase time the item would not go to cart. It finally came up item sold out. I called the online ordering department and was told due to the different time zones they sold out. How can that be when FLORIDA and the east coast hits 6 pm first in the Nation? I feel this item was never available. Would love to see a list of those who did purchase this TV. I don't think anyone did!!! As I tried before 6 pm and again exactly at 6pm. Just checked before I post this complaint and the item has now been taken off retailmenot but remains to Target's website. Trick me once... will never shop at Target ever again... EVER!

I had to exchange a belt that cost $10.00 for a different size. The person at the customer service area requested my visa and ID since I did not have a receipt. He also said that I needed to find the same merchandise which I did so he could rescan the barcode. I went and found the same merchandise and also found a size that was suited for me. I hardly think an ID or my credit card is necessary to perform an exchange. I think there is some privacy infringement going on here. My card has had fraud transactions recently and I'm not surprised if it was because of employees at Target liberally requesting credit cards, ID's and purposefully recording this information for fraudulent uses. This is very bad.

I use to shop at target for everything, especially since they are a one stop shop with higher quality items than Walmart. Now every time I shop there, it ends in a horrible headache and me in a miserable mood. I've finally had enough. I refuse to shop there ever again. I will gladly shop the junk at Walmart now! I can never find an employee when I need help. The pharmacy is always a mess when waiting for prescriptions. Worse, they lie about their wait times, saying 10-15 minute wait almost every time which always turns into 45-60 min wait. I wouldn't have a problem with it if they could give an accurate time estimation! Most of the time they don't even have enough of the prescription or they switch brands without notice. I stop filling prescriptions there forever ago for that reason. The check out line is also a nightmare. After waiting what felt like forever tonight and getting nowhere, I finally grabbed my purse and just walked out. Worse is I really wanted the stuff in my buggy. The one lane I tried to get into closed as I was walking up because she had to go on break and the other lines would 4-6 people long but were hardly moving. I don't get it. The store wasn't even that busy until you try to check out!

I bought the iPhone 6 on October 5,2014 at the Target store at 3535 S. La Cienega Blvd in Los Angeles. I paid the sale price that the store was advertising and took Sprint for service. The clerk who was taking care of me assured me that there was a special for $50.00 a month. I said, "good, because I can't afford more than that". Nov. 1st, I get a text message stating I owe $153.26!!! This was the beginning of a fiasco. I went back to the store. They assured me that my phone would not be cut off. Target was in contact with them to tell them they made a mistake. I made a $100.00 payment. Sprint said "oh,yeah, we will correct it. We will contact her within 48 hours." My service was shut off Nov. 10th. Went to Target and they were shocked! They contacted the same person at Sprint and he said once again that they would straighten out the problem and contact me within 48 hours!!

I purchased an item of clothing in a Target store yesterday and went online to find 2 more of the same items. The price online is a few dollars higher. They advertise free shipping but if they are charging more for online items, there is really is a shipping charge. I initially reached a person in customer service in the Philippines and although the person was nice, he had no clue what to do. I finally spoke to a supervisor in customer service who was surprised that there was a discrepancy in the price, but was not able to do anything than say she was sorry. Think customers need to know that Target charges more for online products. Also, customer service representatives should have the ability to correct the situation.

I am from Canada and visited a Target store in Montana as part of a cross border shopping trip. I purchased a Waterpik water flosser on Oct 25, 2014. Upon returning back home I opened it up to find that it was not sealed, was missing some pieces and was obviously used and returned back to the store without anyone examining the returned product. It was so gross, disgusting and filthy. I contacted customer service via telephone on the following Monday, Oct 27th. What a disappointment. The girl so kindly told me that I could call the manufacturer (yah, 'cause it's their problem) or if I could please return to the store for a refund. Hmmm...how would you like me to do that? She gave me the # for the manufacturer and said they couldn't do anything as I'm in Canada. Keep in mind the product was only $57. I received an email later that day saying that I could easily return the product to the store I purchased at as long as it was unopened, unused and had all the pieces or I could even ship to a friend in the US to return for me....seriously?? That's your answer??

I had a Target REDcard account. My bill due on the 14th of each months. I happen to be out of town one month (May) when I remember I didn't pay my bill. Call my daughter up and asked to pay for me and she also forget. Came up on the 15th. Call Target and explained myself to the rep. Her respond was, "There's a $35.00 late fee on your account and I can't remove it or take if off." My bill was $187.00 and I pay the whole bill off less the late because that what I owed. Since then they kept billing me late fees and interest. The late fees and interest is now $204.67 of which I refused to pay. I work hard for my money to make Target and TD BANK CEO RICHER while am still the poor hardworking person.

I went to the Target in Oviedo yesterday afternoon because I was looking for a new case for my iPhone 6. And once I got to the electronics section, this associate asked me immediately if I needed help. I didn't think of it too much at first. I said I didn't need help and he left me alone. Or so I thought. Not too long after another associate asked again if I needed help, and I said I didn't need any at that time. I guess they didn't like that response because when I left the department (with a chosen case very visible in my hand), the second associate who asked if I needed assistance asked me (rather rudely, if I might add) if I needed anything unlocked. I was taken aback at the point and also rather miffed.

On the first day of Target's sale, I tried to purchase Green Giant Steamers Tuscan Broccoli. They did have the product. I asked for a rain check. I was informed that they are trying to "discourage" rain checks and to please try and select another product. My reply was that if I had wanted another product, I would have purchased it and not wasted my time standing in line and receiving acerbic treatment from the clerk. I am very disappointed and frustrated.

I recently ordered a furniture item from Target. Instead they sent me a large baby item. I called Target customer support and they said I would need to take this large item to the store and return it in order to receive my item or get a refund for my item. I can't believe the audacity of this policy. Target send me the wrong item (and a HUGE one), then expects me to attempt to lift this massive item, find a massive car to put it in and drive it to the store on account of THEIR mistake? This policy is not a one-size-fits-all policy and it's insane that they do not make exceptions. Us urban dwellers do not drive. We do not have large homes to store these items in while Target arranges for a pick-up. And we certainly don't have stoops to leave items on for mail service companies if Target was willing to arrange a pick-up (which they were after MUCH MUCH MUCH consternation).

Metairie, LA. Five days ago I purchased a PSP for my daughter's birthday. Changed my mind and wanted to get something else. I used the Target DEBIT card (not the CREDIT Redcard) to purchase and just recently I was able to get cash back instead of tying my money up waiting for them to credit my debit card some 4 days later. The RUDE cashier, who was doing something on her cracked screen phone, processed the refund without giving me an option cash/target debit card. She presses enter and says that their policy changed and I should go to the website to see what the changes were. So I did, it definitely stated that cash was an option! So I show it to her but she doesn't want to see it in blk/white. She calls the mgr., he didn't want to look at the website either but was trying to convince me that what they were saying was the truth. He ended up giving me the cash but why the hassle? I shop at Target entirely too much to be bamboozled. Maybe they need CS reps and mgr's who can actually read!!! It's already spelled out for you.

I bought an item that was only available for in store pick up for my sister's birthday. Since I was able to pay for the item online, I bought it and asked if she could grab it since she is out of state from me. I received the confirmation email and she went to the store to pick it up. At the store the employee was extremely rude to her telling her the store cancelled the order and she could go back and find the item and then pay for it. Meanwhile there was no cancellation email and a charge pending on my credit card. She informed the employee she was under the impression it was paid for and asked why that was not being honored and if he would like to speak to me about the situation. He very rudely responded to her and she promptly left.

I went to Target for their game trade in, I had a few friends tell me some of their games and what they got for them since their was a double value on the trade in. It was a Sunday, last day of the deal. The very rude over weight women did not want to do any work, She would type in one word and say the game was not found. When I told her that's not true because they are on the website, she got more rude. Then she said the systems are down and to come back another day. I told her the sale is over the next day. So to give me a print out or we could talk to the manager. She told me the manager cannot help me and that she was in charge of the trade ins. I went to get a manager who after a long debate said to give her the gift card. I also cannot believe how the employee talked to the manager. I called Target corp later on and they told me she should have given me a print out of the value to bring back later. Either way why hire these very rude, lazy people? How hard can it be to only type in the computer a few times a day. I will not trade in anymore games. I also talked to a friend who said he had the same problem with her. He went to do a trade in and she said she was going on her break. Who does that while they have a customer?

My daughter was returning clothing I had purchased for my granddaughter. The items did not fit and she was returning them for other merchandise. I had the receipt and she forgot her drivers license. I too picture of receipt and sent to her and they still refused. I called corporate number and spoke with very helpful gentleman who gave me a number and told me to have her go to customer service a give this number and she could return. They still refused. This is my last visit to a target store.

I purchased 02 air cleaning system, for my rooms that are around 234 sf. I purchased based on the Target product specification room of 100-300 sf. According with this information, the 234sf. will fit in the range that Target gives you in, again, the product specification. After a week I look the product manufacture manual and it states: "This air cleaner is suggested for use in a single, closed room up to 155 sf." I understand up to 155 sf. does not match with the range of 100-300sf, the 155 sf is in the range from 100-300 sf, however my room of 234 sf. does not fit in the range of up to 155 sf. As I know 234 sf. is not below 155 sf. Is that an intentional dishonesty of Target? I called to Target to explain that is a false advertising and the only compensation for the inconvenience of the company's dishonesty was $20.00 gift card. However, the supervisor told me that I was wrong and the $20.00 was a kind of favor that Target was giving for me. Let me see, instead of giving my money back for the inconvenience of my time and false advertising they are saying that I don't understand that my 234 sf fit in the range of 100-300 sf and up to 155 sf. that the company is right and I'm not smart enough to understand it.

Online system down. Trying to contact customer service was too frustrating. Ended up writing a regular letter to the CEO, Brian Cornell telling him customer service is terrible. I finally ordered my item from a competitor.

I placed an order online Oct. 3 2014. My order total was $149.45, it was for 4 items. The purchase was put on my card and approved. On Oct 7th I received a package from UPS from Target. The box had my address and name on it. I opened it, there was only one item that I ordered in the box. Called them to let them know. All they would SAY IS YOUR ORDER WAS SHIPPED. Inside the box had someone else's name on the packing slip and 1 item that was ordered. It just happen to be one of the items I ordered.

Like many others here, I placed an order online at Target.com, this being a gift registry order. Immediately after submitting it I realized the site never asked for a gift note or sender signature to be included for the recipient. I started calling immediately, but the IVR system never let me get to an option to modify. The IVR didn't offer me a chance to get to a live-person, either (pressing '0' gets a "Not a valid option" response.) Finally, after a while, and in a sub-sub-menu, I pressed '0' and was told to hold and then promptly disconnected. I did this a couple of more times. Then I went to the website and found another Customer Service number and called it, and finally got through to an agent. She told me that orders could not be modified once entered (same as others are reporting). I said all I wanted was to include a note. She said it could not be done. Then, after I pressed, she said she could make an entry on the order Customer Service page so that, if the recipient called and asked who sent the gift, the CSR agent might see this note and inform. No promises.

After reading most of the complaints about target dot com I've come to the conclusion that their online store is a piece of garbage. I speak for all who were wronged and lied to about delivery dates. I too am a victim of faulty delivery dates, and this is my story.

Blu-ray disc does not play on my blu-ray player. Try to return to store, they wouldn't take it back. I paid $17.99 for this movie and don't work. I just want my money back. I'm a disabled persons and the employee are mean to me. I don't like Target for treating me and other disabled people like that. Don't go to Target, go to Wal-Mart. The employee are more friendly there. At Wal-Mart the employee treat me with respect.

Let me start off by saying that I love shopping at Target. I think their prices and merchandise are awesome and the policies they have set in place are great. Now the issue that I had at this particular Target store (Modesto, Ca) was outrageous and I'm sure it can't be legal. I do plan on looking into the matter with a lawyer. So U go to Target to return six items out of 37 items that I purchased the day before from said store. I was told that I would only be allowed to return four items a day and that was the policy they have at that store. The last time I checked target was a corp. and all stores fell under its policies and procedures.

I went to target with my husband to buy a gift for a baby shower... We decided to go for a humidifier but there was only 1 blue one which was opened and looked returned. They had 2 pink but we needed the blue for a baby boy baby shower.... So we decided to open it and check both the pink and blue to see what was missing with the blue. A target employee came over and told us she would stand there and watch us because we were opening and looking at the humidifier... A few minutes later, she came back with security. When my husband saw the security, he got irate and asked the security why he was standing there watching us. Eventually my husband said for us to leave to go to a diff target and the security followed us, they were both arguing. I called the store shortly after we left and asked for the store mgrs name to which the operator refused to give to me.

I ordered something online at Target and accidentally messed up one number on my address. I realized this almost immediately and tried to correct my mistake. There is no way to do this (really, no way to do this) so I then tried to cancel my order rather than have it go to some neighbor I do not know. This apparently you also cannot do. I was told over the phone that you can only "request a cancellation" but you cannot definitely cancel anything you order from there.

I have been trying for the past two days to place an online order at Target. Both days it seems as though their website freezes up. Website loads fine, but I can't navigate past the first page! I've tried everything...even selecting different categories from their drop down menu and nothing! This has to be the worst (unsuccessful) online shopping experience I have ever had. If Target can't even create a decent website to shop from, they are not worthy of my purchase anyway. Save your time and energy and shop elsewhere!

August 4, 2014 I had found out my husband has been stealing from me, along with registering online account without my knowledge of permission. I have been trying since August to reset my online account and I keep getting the run around. I have been doing all that is required of me, but still no one seem to want to help me. I really do need help to get this problem solve.

I ordered 3 items from Target. I received 1 item, a scrap of material that I did not order. I called Target and spoke with a person in India who said my money would be refunded. I then received an E-mail stating they were sending me a Target gift card. I had payed with PayPal to protect me from scams like this. I have opened a dispute with PayPal. I will never shop at Target again. Buyer beware! This is not the Target your parents shopped at. This is another animal altogether!

Went in to a Target with my sister and son. We were coupling an item that went on sale. My sister didn't want to stay as long as I did so she checked out and went to the car to sit down. Then later came back inside 30 mins later. So I then decided to check out with her and I buy 200 worth of items along with the same item she did with a coupon. We then went home and a few days later my sister went back to the same Target to buy something else and she was price matching something. An employee with visible gang tattoos all over her arms had run me and my sister out the other night whispered something to her manager who was doing the price match. Then told my sister, "You can't price match the item" because she came the other day and bought something else and use a coupon then went to your car to make a duplicate purchase with a coupon then went to your car. The employee just felt that since she used a coupon and got a discount that something was fishy. I guess she's never used a coupon in her life. But to accuse someone of something total incorrect and to go up to management and spread this nonsense just is unacceptable.

I just graduated college with a degree in Business Management, and I must say that Target has the worst customer service I have ever dealt with! My target credit card bill got lost somewhere within the US Postal Service. I called up Target immediately after I received a notice that I had a missed payment. I told the phone rep that I was ready to pay my balance, but believed that I was not responsible for the late fee and interest, because this was all caused by the negligence of the Postal Service. They told me they could not help me, because the US Postal Service lost my bill one time before in the past 12 months. I then reasoned with the rep, and said I would enroll in auto pay, and this incident wouldn't occur again. The customer service representative again refused to take off the extra charges, and in fact told me if I wanted to enroll in auto pay, I would have to do it by myself through their website! I then asked to speak to a supervisor and was put on hold, and was told that the wait would be too long, and I would have to leave a message for a supervisor.

I recently applied to the Target in Altoona, Iowa and was told to come into the store and fill out an application. Shortly thereafter I was interviewed. I was then told that I would get a call within the next 2-3 days. After waiting for over a week, I decided to contact **, and she told me that all of the cashier positions were filled. I then called back and had two of my friends call as well and they were told that they have numerous positions available including the need of cashiers. I was able to reach ** and asked if they were looking for any cashiers, and her reply was "yes". I am open for any shift, so that can't be why I wasn't hired or lied to. I wonder if it may because I am African-American or was it because I am handicapped. I would like an honest answer to this!!!!

When trying to return an item that was bought for me off my baby registry I have not been successful. In the three attempt me and my wife received three different reasons why they couldn't accept this return. The first reason was that the item does not appear in the system, but this also happen with a toy I just purchased that was on clearance, but they manually wrote in the amount. The second reason was that the registry did not print the paper which showed the item on it and the manager confirmed the item was on the registry. The third just happened today 9/13/2014 when the registry still was not fixed and the manager told me it is only broken when I try to use this machine.

Purchased online a $75 target gift card to arrive at daughter's cell phone. Site states 4 hours. It never came. Six calls to customer service (agents who barely speak English) did absolutely no good. A frustrating complete waste of time. In the end, they said they'd switch to an email card (birthday was over by then By the way). But no that didn't arrive either. Magically, Two days later an email that target is refunding my money for the gift card. It will be re-deposited to my account ... In 5-7 business days. I'll believe that when I see it.

I'm kicking myself because I have spent thousands, and I mean thousands of dollars at Target!!!! I ordered an iPad mini from Target, and purchased the service plan, on 8/17. While sitting at home on 8/22, I received a message from Target.com that my package was delivered. Incorrect!!! I'm sitting at home, working just steps away from the front door so there's no way a package would have been delivered on that day at that time while I was home. I immediately call Target guest services and the representative tells me that even though I received a confirmation of delivery email it doesn't mean the package was delivered. Huh??? That makes no sense whatsoever and she confirms that it makes no sense, yet she repeated it twice before hanging up.

I ordered 4 DVDs, one which had to be picked up in-store. The next day, I received an email the other 3 had been shipped, due to arrive in 3-5 days. However, they sent 2 of one, and none of another. I verified the order verification that this was their mistake, not mine. I called and was told NOT to return it to the store; although, I'd never had a problem with in-store returns for online orders before.

My number one problem is the slow standard shipping. They also ship UPS that sucks due to thief lame attempt to update tracking. They horrible at online shipping. They can't deliver on the weekends no matter what! UPS SUCKS, THEY SUCK!

On 7/11/14, I paid my target account balance in full. The payment was due on 7/13/14 and the bank processed the payment on 7/11/14 but Target did not apply it the balance until 7/14/14 making it one (1) day late. I incurred a late charge and finance charges the following month. I spoke to a male agent who said electronic payments do not get applied for 5-7 BUSINESS DAYS. I told him there was a weekend in those 3 CALENDAR DAYS, making it only 1 business day. After some hemming and hawing about the untruthfulness of the statement he had just made, he agreed to remove the late charge and finance charges. The minimum amount due on the corrected bill would now be $23.89 which I confirmed with the male agent and which I promptly remitted on 8/7 again through electronic payment and was applied on 8/8 to the account (1 CALENDAR/BUSINESS DAY).

I ordered some Room Essentials cubeicals from Target.com. On the ad it says save 10% on orders over $50 that are picked up in the store. Unfortunately, the 12 or so Target that I have around me are "unavailable for store pick up". Slick....very, very slick.

Ordered an NFL coat, was told would be at my home between 8/15 and 8/19. Never showed up. Called on 8/19, was told it had been shipped and would receive it no later than 8/20. Didn't receive it on that date. Called back that night - they told me it was at post office and they would send me an 5 dollar gift card for my trouble by email and was told because it’s at post office they could not give me a delivery date. Never received gift card. Called twice on 8/21. First time I called was told to call post because it must be there. Called post office it was not.

My wallet was stolen a few weeks ago, as I was grocery shopping. I noticed within minutes and started calling creditors to close my accounts. Within 20 minutes of this happening, the thief drove to TARGET store in Woodhaven, Michigan and spent $13,000 on my credit cards. $10,000 in gift cards. This was all through a cashier -- not a self checkout. These charges took place within 6 minutes and the thief and his partner left. When one card wouldn't work, they would use another. All of my cards say "ask for ID" on the back also.

Starting with the managers, front desk (Mr. ** and his team) service people, team leads, at Target, store 1024 in West Covina, they are all rude. They don't say good morning to the employees, but they do tell the employees at the meetings, you have to say good morning to the customers and be nice to them, but they should be an example first!!!! The ladies that work at food avenue, very rude, don't say good morning and they look like they have a bad day and the store just open at 8 am. And when you tell the managers, they don't do nothing about it! I'm so disappointed!!!

My daughter and I went to Target for back to school shopping. We spent 294.00 that day. My daughter had an old gift card that only had about 3.00 left on it. She intended to use it on a small purchase but she placed it on the conveyor belt which was on - the gift card went under the belt. The cashier never told us he could retrieve the card and proceeded to cash her out. His response was "oh for real". When we got to the car, my husband told me that was an easy thing to retrieve. The bottom line is, the principle of deception. The cashier could've told us that right then. I just spent 294.00 and to be deceived for 3.00 is just disappointing. The type of people the company is hiring concerns me greatly. The manager on duty was even worse. I cannot express my anger enough. It was just 3.00! When my husband went back in, he was gone and the gift card was gone. Very disappointing.

Bought an Item online but which could only be picked up in-store. Upon arriving to pick up a week later, I was told that I had already picked the item up. Not possible nor true. I was 4,000 miles away. After 3 months of back and forth to Customer Service (.com) and in-person to the store front management itself (despite being told that only I) the named orderer could have picked up (because ID must be shown that matches the order ID)… no one has been able to produce a security video that shows WHOM picked up. I was told by .com that they weren't going to extend me any 'concessions' anymore which is further frustrating as they have never 'extended me any concessions' for any reason whatsoever, ever.

Do NOT let Target ship your large purchases via Home Direct. We ordered a chair on 6/15/2014 and they still can't find it on 7/24/2014. If you call Home Direct, you may wait on hold for an hour and still not be able to talk to anyone. Target will not refund my money until they find the chair - this is their problem, not ours.

I love Target. Always have what I need, never a let down.

We purchased a prepaid cellular phone for our son to use in an emergency. Brightspot sent this text: "Your Brightspot Mobile plan was not renewed due to insufficient balance. Please apply a refill to renew your $30.00 Plan." The message then invited us to visit its website. Based on the message, we went to Target (actually showed the guest assistant the message) and purchased a $30 monthly refill. The refill would not work, because, we learned, the account was cancelled. We telephoned the service center for Brightspot, located in South America, and were told we needed to now purchase a new SIM card for $9.99. The Supervisor was unable to explain why the Text message did not include purchasing a SIM card was also required. The customer service Supervisor, William ** ID No. ** could not provide a credit for a SIM card. We asked for a manager and we were placed on hold. When he returned, he told us there was no solution he could offer. He finally admitted that we could not speak with his manager, Ricardo ** because he had left for the evening and there was no other manager present.

I bought an Iphone 5s at Target store Glendale, 4301 E virginia Ave Co 80246. I have paid the full price, and I told the seller that I would like a phone unlocked and that would be compatible to work in Brazil where I live. So, after that I discovered that my phone was not unlocked. I got in contact with the store and they told me if I had paid the full price it was supposed to be unlocked, and that I need to be in contact with At&t to ask them to unlock my Iphone.

Just got back from the LAST trip to Target I'll ever make!!! Went for three things advertised in their latest flyer and they had NONE of them. Have all Target Stores gone downhill or is the Rochester Hills store just a really bad one? Since it expanded, their prices have gone skyward, they never have what they advertise and you can never find anyone to help you. Seems to me those were the problems that sent Kmart into a death spiral. They have closed their customer service counter and now you must wait in line to make a return or ask a question. Their food prices are the highest around and they offer very limited selections of many products. Thank goodness I have both Kmart and Meijers nearby so I don't ever need to shop at Target again.

I have used Target's online service to purchase items at least 6 times this year and all of them, except for the latest order, managed to be shipped to my current address. This address has been on my account for the last 10 months. My last order was placed online and using my account in June. That order came to my address in NJ as it should. I placed an order online yesterday and was horrified to see that it had been shipped to an address I had 10 months ago. This address is not on my account, nor does it show on any of the credit cards on my account. I called customer service and they told me they would try and stop the order - despite this, I received an email an hour later announcing that the items are shipping to my old address of 10 months ago.

This should go all the way to the top of policy makers at Target. Asked an clerk about a new book, "America" by Dinesh D'Souza... She looked it up and said it wasn't in stock and surprisingly, she said it wasn't available for ordering over the internet. I've looked up the listings of the New York Times "Best Sellers" list and I found out that they don't list it there. If you haven't heard, I just saw the movie "America", produced by Dinesh D'Souza at the Regal Cinema and its characterization and content is outstanding. Its book sales are outpacing Hillary's new book (NYT take note) and if you are such great marketers, you should take note too! Your absence from the scene of a recognized author and a New York Times "#1 Best Seller" author of "Obama's America" is disappointing and frankly disheartening. Guess I'll take my business elsewhere.

I was told they took our insurance. I asked again before the eye exam and was told everything had been verified. I was charged $120 for two of us for our eye exams. I was not given a receipt. Asked for a receipt again and still not given one. Turns out my services were not covered. Should have only cost $50 total. Neither the optical manager nor the store manager on duty (Robert) would refund the difference nor do anything to make their customer happy. I reported optical manager to AP as I paid cash and got no receipt. I was overcharged and treated very rudely. I would not recommend them to anyone.

I need a new rice cooker and decided that Target may have a good deal. I purchased an Aroma rice cooker, only to find out when I got home and opened the sealed box that the rice cooker was used!! It had a horrible stench of rotted cooked rice, grease and scum all over the outer parts. I can't believe that Target didn't even have the decency to inspect the returned product, before putting it back on the shelf (sealed and discounted) for resale! Never again.

Went to Target to buy some underwear which l have been buying for years now because of the quality and as luck would have it everywhere they were signs that said 1/2 price. Thinking how lucky l was l found my favorite underwear with the 1/2 price sign underneath, so l doubled up and went off to pay only to be told, "Oh no Madam these are not 1/2 price." "But there was a 1/2 price right underneath the underwear!" said I. "Oh sorry Madam but these one are not for 1/2 price." "In that case l do not want them and l think your signs are very misleading," and l left. And you know what, that is the last time l will ever ever shop at Target. l maybe just one small customer but l count and l in turn will be telling my family and friends about via Facebook not to shop at Target as there are liars!!!!!!!!!! Thank you and goodbye for good.

I'm experiencing the same situation with Target.com as well. I placed an order online, then saw the estimated arrival date, which was later than I thought it would be, so I decided to cancel the order and just buy it in the store. When I tried to cancel it online, only a few minutes after placing my order, it said it couldn't cancel the items and I would need to call their "guest services." I called less than 5 mins after placing the order & spoke with a "customer service" woman & she assured me she had cancelled my order & told me that I would receive an order cancellation confirmation email shortly. Well, I didn't receive that email & I checked on the website & it wasn't cancelled after all. She basically lied to me just to get me off the phone. So, I called back several more times, getting put on indefinite hold, getting cut off, etc. and finally spoke with a woman who said that it was no longer possible to cancel the order. So frustrating!

Used my RedCard to place order for TV. Less than 20 minutes later, I attempted to cancel order online, but wasn't allowed. When I called Target to cancel, I was told they couldn't cancel the order because shipping was already preparing to send it. This is my 3rd truly unpleasant experience with Target's return practices. I once returned a malfunctioning fan and was issued a gift card. Subsequently purchased two more fans in an effort to get one that worked properly. Finally gave up and used gift card credit to buy something different altogether. The problem? With each return, my gift card redemption value decreased significantly. No one could explain why. Gave someone an online Target gift card (before I knew better). That recipient lost $ due to shipping charges and never was able to redeem the $6+ unused balance on the card. That $50 card ultimately netted them only about $35. Will never EVER order from them again. That ostensible 5% savings is nowhere near worth it.

I ordered two sets of patio cushion on June 22, hoping they were like Walmart or any other big box store that would ship within a couple days, hoping to get these by the Fourth of July party. However they won't even ship it out until July 8-20! Poor SHIPPING time! No excuse! I can't even cancel order. Never order from Target again, disappointed.

Another customer representative contacted me via email after I submitted my complaint about this issue. Still no resolution on the price of the item represented on the website. Updated the rating accordingly.

I went on the internet to find which Target Store had the iPod touch. It showed that if I went to the one on Flatbush Ave, I could get because it was in stock. So I went to that Target and when I parked my car which I paid $2, they couldn't open the door because supposedly no one had the key. So we had to walk outside and around the block and then up the escalator. Then when I got to the Electronics dept I was told they didn't have any iPod touches. It's bad enough that I had to walk around to block to get in a store that I was at the door of and then they are so incompetent they can't open the door for people. They could have given me my $2 back when they can't even stop people from hacking into their computer. This is an outrage.

I went in to see if they would price match Amazon on a BluRay copy of the latest Hobbit movie. The lady behind the counter and someone she talked to decided that they couldn't because of Amazon's "shipping policy". I bought the disc elsewhere.

My overall experience with Target.com and customer service has been terrible. I placed an order on 5/26 and received a shipping notification on 5/27 that my order would be delivered between 5/27 and 6/5. On 5/28, I received a voice mail that I would get getting a phone call in the next 2 days to set up delivery. When that phone call never came I called. The message said to do if you don't receive a phone call and left 2 messages on the local delivery company's voice mail with no return call. On 6/5 when I didn't receive my order, I tracked the order on Targets site and was given a new delivery date between 6/5 to 6/10. I was never notified by Target of a delivery date change at all. I gave the order to 6/10 when I still had nothing and no update on Targets site or the home delivery company's site I called the delivery company. After being on hold for 40 minutes, I was told that the order is at their consolidation center waiting to be put on a truck and that they would put a rush on the order to have it put on the next truck, but they couldn't give me a delivery date.

I ordered a large wicker sofa online and realized the Target checkout software changed my default shipping address to my father's address instead of my address (same as billing address). Five minutes after the order was placed, the Target agent on the phone not only couldn't alter the ship to address but also could not cancel the order, nor could I. I was told the ship to could be easily altered with the 'white glove' delivery service they use (Home Direct).

I had a HORRIBLE experience with "sean" #** in the telephone "customer service" department. Sean would not resolve my issue. Actually, Sean would not stop talking long enough to let me tell him what my issue was. He continually interrupted me and continued talking over me. When I asked to speak with a supervisor, Sean told me he has no supervisor with whom I may speak and there is no procedure by which I may escalate my issue. When I asked repeatedly to ask to a supervisor, Sean continually spoke over me repeating the same script and then hung up. This is from a purported "customer service supervisor." That treatment of a customer was shameful. This guy was borderline verbally abusive. This does not even address my issue.

I purchased an Xbox game at target in Cicero IL for my nephew's birthday but didn't realize he had it already. When I go back to returns desk, the employee states that the game was opened. I tell her the game is not opened and is being returned in the same plastic wrapping. She opens the game and tells me no. I ask to speak to the gm and he said no because it was opened, when his employee opened it. I try to explain to him that she opened it but he refused to help. He told me to contact Target Corp. This is not fair. Someone please help!!!

Well I have been a Target customer for about 6 years and I've always loved Target, so normally I will usually order packages every month or so (usually around 30-50 dollars). Recently I decided to order about 6 items that would cost about 100 dollars total. So I go through the online order process and it goes smoothly. I give them all the correct credit card numbers and all the required info, and I complete my order. The webpage says I should get my package in about two days. However, two day come and pass and then it turns into a week of not having my shipment - keep in mind I haven't got an email confirmation or a phone call to say my order shipped but there had been a bad storm recently so I thought they had been backed up with orders.

Was 1 pmt behind - my bad but took care of it. They said I would need to make 2 pmts which would take care of this & next months. Did it, then they moved the pmt due date up 1 week. Thinking to pay the pmt on the usual date I was late again and they slapped another late fee. Would not take it off even though the previous rep said "oh don't worry". Liars! I went to pay what I had to to keep my AAA credit, so they managed to steal 35.00 from me. How many people do they do this to a month?

They are the worst credit card and customer service rep. Ignore this store and card altogether. Macy's is excellent, even walmart is thousand times better. You order from target, things get delivered broken or they just don't get delivered, and when you contest to pay, they say we have sent it. They will not take any signature for delivery so that is nice to cheat customers. They will say they will adjust the dates of payment and will not adhere to it. They will not give employee id and so you have no proof whom you have spoken. All of them are worst than loan sharks. Please be very careful.

Attempted to buy items for $360.00. They refused my check as I haven't written them a check for more than a year. I asked for audience with manager. She made a call and confirmed the decision with corporate. No way in hell I was using a credit card after the theft of their clients. I'm in the retail business and this policy is not tolerated without termination. I'm making a serious attempt to detour all my business assoc, friends, family and ALL media know about this apparent attempt to alienate consumers from Target as their corporate policies disallow any further business from all. I don't anticipate Target as a competitive market establishment as this is discrimination and I will continue to publicize the injustice.

I purchased 3 items online. Tried to cancel in 30 min. Web page allows to go to cancel item section since they are not shipped yet but it really doesn't allow. Multiple calls, one call assuring me it is cancelled. If not, suggestion was refuse the delivery. Well, I got automatic e-mails that PART of the items are shipped on the next day or so. Called back again, at least please stop shipment of others. It is waste of resources even I refuse the delivery. Nope. Process has continued. All they can say refuse the order. What if I am not home. Put note on every possible place (that delivery person would see!!!!!) Did that. He told me others are cancelled. Nope...

I shopped today at Target on Cactus and Paradise Village, Parkway location in Paradise Valley. I walked there because I do not have a car. I bought groceries. The cashier never shut up to push about their red card. I said no. He forgot the bread that I paid and I came home. By 8 pm, I realized that the bread is not in the bags which I put all the bags in the fridge without looking inside them. I called the store and both manager and the guest service worker were no help. They wanted me walk there 8 pm, and get my bread. I said, "You should bring it because I do not have a car and I do not want to walk in the evening. I am tired and hungry."

I made a payment for phone service with brightspot using my debit card on line. My account was charged three times for the payment. When I called brightspot, a supervisor informed me they would not refund my money due to a no refund policy. To this date, I have not been able to find any such policy published. I called back to find out what state they were located in to file a complaint, all of a sudden they couldn't hear me and had to disconnect.

So, so disappointed with Target.com. I ordered a chair 2 weeks ago and according to the shipping directions it was to be delivered in 7-10 days. Wait, wait, wait - no chair. I call today, no answers. Then I get a email tonight, "please go on our website to approve delivery, you'll be receiving the chair approx. June 12, 2014." When I contacted Target they said that's too bad, want to wait because they can't do anything about it. They don't choose the shipping company by a person’s location, that's who they use for oversized items, and I'm out of luck. No, that's OK, you can just have it shipped back to you. Since I'm so remote you'll probably get the chair back faster than I would receive it in the first place. Wonder what would happen if I told my customer, "Um sorry your load won't be delivered for another week or so, you're just too remote for my trucks to reach you. I'll get it there when it's convenient and cost efficient." Don't think I'd be in business for long.

Ordered swimming pool at end of season. They shipped two boxes received in mid August. Live in Ohio, no reason to open boxes. Open boxes this past week and they shipped two of same box. No pipes to build pool. Call customer service. First person named Shanetra tells me sorry for the error that they will call manufacturer and either get pipes shipped or refund and return pool. She was going to call me back Tuesday. No call Tuesday. I call them and now Sami tells me I can call Intex and order the parts. I spent over 1000.00 on pool that can't use because it's my responsibility to check it in the 90 day return policy.

Our patio set we purchased, Glass Patio Table Top Exploded while we were sitting in the yard. For no reason it went into a million little shards of glass. Some got embedded into our hands as we were trying to clean it up. This is ridiculous. Our table was just over a year old. Nothing hit it. It just went bang and down it came. What an expense for us.

I was denied a purchase of a folding table that is clearly advertised in this week's weekly ad stating the 6 ft white folding table 9.99 would be on sale for 6.99 along with a black folding chair - listed just as the rest in the ad, but I was informed by Target I was misreading the ad. This isn't the first time Target has claimed a misprint in their ads, and I'm done with Target, and now I understand why they're struggling. Doing business like that, you must expect some type of consequences.

I am very tired of these rude cashiers who have acted as if they are paying for my bags. I have always worked and my husband too! However in 2009 we were forced to go on food stamps due to an on the job work related injury my husband suffered. He has finally got surgery Jan of 2014. We moved to this area around the same time and always have shopped here and these cashiers act as if the bags I receive for my groceries are coming out of their paycheck. They either overload my bags till they tear or try to shove items like cereal to the side as if I want to carry them to the house from the car w/out a bag. There is one cashier who has a huge mole on her face. She’s Filipina, or Asian. She had nerve to ask if I needed to purchase a bag for my groceries. When I said no she said," Oh you're cheap huh!" I've never been so insulted.

I ordered a movie off of Target and it said keep going back for corrections when I had everything right. Finally it worked but it really didn't. It sent me to the home page and I went back and it said thank you. I look at my email - no confirmations. No anything from Target. All it said was thank you in all caps so I don't know if I ordered. I thought maybe it didn't go through so I did it again. And I might have bought two of the same movies. I don't know yet. But I'm upset. I didn't even get a order number.

My husband bought me a king size comforter set. After my first wash it shrunk & because it was after 90 days (who washes their comforter within 90 days of buying it) they came up with a lame excuse that they no longer sold the item. Furthermore after a dozen emails they refused to give me a gift card to buy a replacement, as my comforter was now too small for my bed. Then they suggested I mail out a letter to head office which cost me over $2.00 in stamps to see if they can help me, then the letter said they were NOT helping me, so I called the 1800 number on the letter & spoke to a supervisor that refused to reimburse me for my postage. I'm done with Target! I will NEVER buy anything from them again. I suggest no one shop there because they suck at customer service.

I agreed to get a debit card from Target called the Redcard. Using their debit card entitles the cardholder to 5% off the entire purchase each time the card is used. While I enjoy getting the 5% off, what I don't like is the time it takes for that charge to post to my account. It takes 4 days for the transaction to deduct the funds from my account. In this day and age of technology, it makes no sense to me. Every other retail store I patronize, including fast food outlets, posts to my account real time. Target needs to rectify this situation or cardholders will continue to be compromised.

My family and I were in the Huntsville West Super Target, 6275 University Dr NW, Huntsville, AL 35806-1776 (256) 922-0189, on the evening of May 1, 2014 at around 9:30 pm. My daughter was trying on swimsuits so I stayed in the approx. area of the changing room, where at least I could see the Target employee sitting at the desk at the entrance to the changing room not necessarily everyone going into the changing room. My daughter left the area to retrieve a different swimsuit, while I remained in the changing room area waiting for her to return and try on the new swimsuit. While I was waiting, I saw a couple approach the changing room and talk to the Target employee at the desk. From my view point, I thought I had seen both the male and the female go into the dressing room. The Target employee was still sitting at the entrance like everything is okay.

Target's customer service is horrible. I moved a year ago, and since that time I have made six orders on Target.com. Every order came to my current address except for the last order. I had received a Target Debit Card. When I went to my account, I entered the new card number, billing address, and shipping address (those two addresses are the same and are my current address). I then made an order and received the order to my current address. Two days later I made another order, and used the same debit card, but some how Target changed my shipping address/not my billing address (they want their money). It was late, and I remember looking at the order and seeing my current address on the order page, but I guess that was only the billing address.

While shopping in Target's produce department, I choose some sweet potatoes that I needed. When I got to the check out, the cashier asked me how many I had as Target charges vegetables and fruits "by the piece." No other store I've ever been in does this so I asked why. The manager stated that Target stores do not have scales so they charge for each piece. Boy, this is a great way to rip off the customer! I will never again shop for produce at Target and I suggest no one else should either.

Today I had the WORST humiliating experience at Target Seakonk. I am a couponer and was told in the exact words of Target police officer/manager by the name of CHRIS, “Ok..... You’re done for today." I recorded our 10 minute conversation on my phone with every intention to call a lawyer or my local news so everyone can see how unfair and DISCRIMINATED against I was. I also called corporate to play it for them. When I asked CHRIS why, he said, "Because I can" and THEN said I was DONE for today and refused me to shop or let me buy anything else.

Long story short, ordered items online and items never received. Paid $215.69 for items that were delivered to the wrong address due to their error. When I called I Spoke with Kevin ** who assured me (on Wed.) that my money would be refunded on Friday but we had to wait because we had to wait for the delivery time frame to pass? It sort of made sense but sort of didn't. Okay, so some random person has my items and they could take them to the store today and return them but you can't refund my money today over the phone? I sort of understood and waited until Friday.

Book bag zipper broke two weeks after we received. Didn't return it because my kindergartener needed the book bag. Last week the other zipper broke. When I called Target Customer service and spoke to "Frank" which I know is an English name for someone in another country, he said he could do not anything for me because it was over 90 days. Meanwhile I had to go to Target to buy a new book bag on Saturday. I will NEVER purchase from Target.com again. Stick to Amazon. Their customer service is wonderful and they care about their customers. Shame on Target that I had to spend over $60 on two book bags!

I ordered three items online from Target. When my package arrived, there were only two of the items I ordered, plus a third random item was included that I didn't order. The packing slip had the correct items listed on it. I called customer service and asked to have my credit card account credited for the item I did not receive. They almost did so, but when they found out that they sent me something else, they refused to credit my account until I shipped that item back to them! Basically, they stated they are holding my account credit hostage until I correct a mistake THEY MADE. If I had lied to them and told them I'd only received two of the three items they would have credited my account, but because I was honest they refuse to credit me. Given their recent credit scandal, you would think they would do all they can to retain customers.

I went into Target with the intention of purchasing (4) $250 gift cards. The Visa website had listed the Target in Mesquite, TX as a vendor of gift cards up to $500. When I went into the store and asked an employee, they got the manager, who informed me that this particular Target only carried cards up to $100. I needed the cards, so I got (8) $100 gift cards and (4) $50 gift cards. When I went to check out, the cashier wouldn't take my Corporate Credit Card to pay for the cards. He said that the store doesn't allow credit cards to be used to purchase gift cards. I thought that was abnormal, but I said, okay that's store policy.

When I shop at Target I usually use coupons. I have always been treated terribly at the Target on 13731 W Bell Rd in Surprise, AZ. This particular evening while I’m getting ready to check out, the cashier calls management to inform them I had coupons. As she tells the story of a lady who sold fraudulent coupons and has been all over the news and now they have to be extra careful. I stand there wondering what did that have to do with me.

I went into the target store here in Glendale, AZ about 6 months ago and had an indie work an employee which resulted in me saying "screw you" as I walked out the door. Since then this employee Annie has called me an ** 5 or 6 times and then took it outside the target to another local business. Where I finally had enough and told her that was enough, to stop it. She went back to her store and told them I threatened her, getting me kicked out of the store. Target has lost my business. There is no way I am shopping at a store that would allow such a petty employee to out a loyal customer.

I wrote on this board over the summer after a less-than-satisfactory experience I had with super-slow shipping. The basis of my original complaint was the longer than usual shipping I experienced during a transaction that did NOT qualify for free shipping. I continue(d) to shop at Target and after time thought maybe it was just an "off week" for Target. I also thought about it more and it kind of made sense shipping may be slower when it's not part of the "free shipping" promotion(s). Target is a huge company that does so much business with UPS that they likely pay a lot of money up front to have their items shipped when Target offers it's customers "free shipping."

unfortunately we not gonna return it. I said okay. Before I went to return the airbed I went around shopping. I had two cars full of shopping worth approximately $900 that I was going to pay in cash because the bank had called me and said do not use your credit card in Target because they steal credit cards and they closed my credit card because of the airbed that I bought online and now the bank is monitoring Target with employees stealing credit cards. So I said to the girl in customer service "you need to return my airbed otherwise I will leave the rest of my shopping that's worth $900 and I will walk out." She said "do whatever you want we do not care (this is a low life ghetto response for me)". I left the store leaving all the shopping behind. I will never ever go back again to Target, its not worth my time. I will go give my money somewhere else not in this lowlife ghettos employees.

I went to Enfield, CT from my home in MA just to buy an LG BP 330 bluray player; although I had a perfectly good one, I wanted to get Amazon Prime. I had to interrupt 2 employees chatting to ask if this player got Amazon Prime. He said, "Yes, you guessed it..... it doesn't." I am furious because I HAD TO GET MY SON TO CHANGE PLAYERS FOR ME TO SET UP THE NEW ONE. WHAT A WASTE OF HIS TIME.

Brightspot Mobile, more like a dirty spot or stain? More than two weeks ago, I went to Target in Towson, MD and purchased a Brightspot phone. I talked to the Brightspot rep and told him that I was interested in their phone but that I was concerned about keeping my existing number. I was assured that it would be no problem to have the number ported from Verizon and activated. However, after a week and a half, I am still without my phone number.

I stopped in at my local Target Anaheim Hills today. My whole family has been sick and I got behind on laundry. My son was out of pants and I decided to stop by Target to grab an outfit before school. We selected a shirt and pants and went to the dressing room to try it on/change into it. I went to the dressing room attendant with the tags and let her know he would be wearing the outfit out and I had the tags. She told me I'd have to go straight to the cash register and pay for it immediately. I told her I needed to pick up some other items and asked why? She told me it was policy and that she would have to call Security to escort me to the cash register. I told her that I didn't have time to wait for Security and that if they wanted to escort me to the cash register they could come find me and walked away. She then got on her walkie talkie and I was intercepted by another employee asking where I was going. I told her I was going to the cash register to pay, she told me she would walk me there. I told her to leave me alone and stop following me as I was headed for the cash register.

I am a long time customer at a local Target Store in Downtown, Minneapolis, Minnesota. There is a security guard that works there that I don't like at all. He is very rude to me and other customers as well. Anyways, I will cut to the chase. Last week on a Thursday I was on my way to Target from Caribou Coffee. I always grab a bite to eat from Caribou and then bring it with me to Target and their small cafe that they have. Anyways, the cafe has a 30-minute stay and I stay there no less than 5 min. Even if that, then this security guard comes over and taps on the table and tells me that this is becoming a habit. I have told him many of time that I don't stay very long. I was very upset and I couldn't take it anymore and complained about it to one of the store managers. They understood but it still feels that this will continue to happen regardless of my complaint. I feel like the security guard will touch me and detain me just because of what I do. What do you think I should do if he does touch me? For any reason at all? Sounds really stupid to me.

I waited for my Target bill as I did not have an account number to pay with and well, my last transaction was with my Visa card. I had to replace four different cards the past holiday season and well, I didn't feel half as embarrassed as I did being ridiculed and asked to get a police report and sign some affidavit for Target. The first guy was very pleasant then he transferred me to some Fraud or something department. I tried to explain to the lady how I had been in an out of hospitals for the past 7 months and well, things happen.

First time at this Target, Norridge, IL, Irving /Harlem plaza shopping mall. I finished shopping a few items, so I proceed to cashier no. 5. As I placed the items on the counter, I noticed this cashier woman's face very serious. She did not make eye contact or greet me. She seemed intimidating, but I still asked her for a divider to separate my items from my daughter's items. Instead of answering me, she moved her head side to side, meaning to say that she did not have one, but at the same time I noticed that she did not bother to look for any and did not bother to look at me and respond verbally.

I ordered two DVDs from Target.com that were in stock and available to ship. These were each a season of a TV show, so my total came to around $80. The total weight of the DVDs were far less than a pound, yet for some reason, expedited shipping for these two items was extremely expensive - over $20 to receive the DVDs in a few days, and over $30 to receive them in two days. I opted for the cheapest shipping option, which was supposed to take one week. It has now been well over 10 days, and I have yet to receive my product. Even worse, for some reason my order has been switched from UPS to USPS (I guess it's cheaper?) so I can't even track my shipment. I have no idea where my items are, or why they are taking so long to arrive. This is completely ridiculous, and I will be using Amazon.com from now on. Target has definitely lost a customer.

I purchased an Xbox One Dec. 26, 2013 in Emeryville, CA. The next day I went to Daly City, CA Serramonte Target to return it and was denied in the customer service dept. The manager very rudely stated that I had opened the box and they do not accept open video game consoles. I explained that the box had been on my trunk sealed since I purchased it, if it had been opened, it wasn't me. He then suggested I contact customer service or go back to where I purchased the console and walked away. I called the store where I purchased it and spoke with their manager. She informed me that this isn't a normal procedure and she didn't understand why they were giving me such a hard time but if I can bring it back she would gladly return or exchange for me.

Couple of Christmases ago, my wife bought me a portable cooler form Target. When we first used it a few months later to transport food for Easter dinner, we discovered that it wouldn't cool to a safe temp. Tried to return it, but Target stonewalled us. All the way to HQ level. I am still angry. The facts:

We found $80 on the floor at local Ward Pkwy. store Target. We looked around for any possible shopper who might have dropped it. There was no one near. We took the cash to the front desk. A woman took it and said it would go into a Target box. A week later, we asked if the money had been claimed. The same woman said she did not know and the money belonged to the store. We found the money. We should have kept it. We feel from the woman's behavior that she took it. If it was not claimed, it belonged to the finders, US! We will never trust Target or this woman again. And this store was where a couple of years back, a woman and man and maybe others were illegally picking up merchandise at the loading dock and taking it to one or two houses in Mo. We know good employees there, but in general, we do not feel this store is run honestly. Even pushing Red cards by giving bonus discounts not available with other cards is wrong. The Red card was not even protected well enough for the recent cyber robbery. The recent cyber robbery probably was an inside job, not in KC, but definitely in the USA.

I bought a bike. Tires were not aired up all the way. Had a few scratches near handle bars. Took bike home for son's birthday. Three days later I aired tires up. He tried to ride it. Wheel in front was bent. Took back to store. I was told that I had rode the bike and bent wheel because the tires were dirty. I told them I rolled it out and back in. They also said I scratched the bike. Managers gang up on me, my son was present. One person came in conversation. I asked who he was. He said manager. I told him a manager should introduce himself. He angered and called security. I left bike there. Very bad experience.

I placed an order on Dec. 17, 2013. I chose the seasonal shipping option that indicated guaranteed receipt of package by Dec. 24th, 2013. Package 1 of 2 was delivered on Dec. 23rd, 2013. I checked the tracking on the second package the evening of Dec. 24th and it indicated delivery would be Dec. 26, 2013. I called customer service and was told there was nothing they could do and I had to call USPS and deal with them. I then responded I shouldn't have to wait on the phone to deal with something that isn't my fault and Target should be responsible. The rep then hung up on me. I called back a second time. The second rep gave me same info but she offered a $15 compensation for the inconvenience. She claimed the computer system would only allow $15 maximum. I accepted it as there was nothing else I could do.

I bought a phone on Target.com. Once I received it, it was so difficult to figure out how to use. I called Target.com to refund. After 66 days, I am still waiting!!!! I talked to a supervisor tonight after 8 different phone calls to .com throughout the 66 days. The supervisor said because I did not want it (no, I can't figure out how to use and it's a joke of a phone supervisor said because it was not defective!) I would not receive the tax back. I paid for it and I would not be paid for the 2-year warranty I paid for! What, are you kidding me .com... So, if you want all!!! Your money back, lie!!! And tell them the product is defective! And then don't ever ever ever shop .com again and better yet, don't ever shop at Target... or they will steal money from you just as myself. You have been forewarned, buyer beware of buying anything from Target... You can return a used tube of lipstick or a used bottle of shampoo within 90 days because you didn't like it, but you can't return a new Panasonic telephone??? Okay, am I missing something here ... Nope, just a company who has no logic nor common sense! Do you really want to shop at a company like this? I surely hope not!

Today I tried to purchase two 18-packs of Keurig K-Cups that included a 5-dollar Target gift card when purchased together from the Target store on 12 Mile Rd in Michigan. When rung up, the price on one of them was wrong but I was told that I was wrong and would have to grab another box. When I went back to the aisle I confirmed that I was right and grabbed the sign detailing the sale. I took it back and was told by the cashier that I was still wrong so I requested a manager. The manager, Tina, was rude and dismissive despite me having the sale placard in my hand. She refused to look at it and told me I was wrong and would have to return my items.

Horrible experience. They have offer like buy one get one free. But when they deliver the item, they just ship one. When you call them up, they say currently we are not able to see the offer. However we just can see one item in our cart. What about the promotion of the free one?

Ordered many Christmas gifts through target.com on Thanksgiving Day. Was given an estimated arrival date of Dec. 9th. After many phone conversations with Target customer service I kept getting numerous stories regarding my order. Long story short, my delivery date for the majority of the items was pushed to Dec. 18th - 20th but 2 items were delivered on Dec. 9th. I called again on Dec. 10th to make sure my other items were still going to be delivered in time for Christmas. This time I was told the rest of my order had been cancelled because they didn't have a delivery address. Um, you already delivered 2 out of the 10 items to me so how can they possibly say they didn't have a delivery address. The "manager" on the phone also gave me the option of going to the nearest Target store to re-purchase the iPod for full price, without the $50 gift card offer I had from the original purchase. I was a loyal Target shopper who used to spend at least $150 a week there between grocery and other purchases. I'll be taking my business elsewhere. Bought the iPod from Best Buy online and picked it up at the store a half hour later. Thank you Best Buy!

I was shipped the wrong color mixer - Target's mistake. The first customer rep had limited English skills. He told there was no alternative but to return the item, wait for the credit and they would send the right color out after that - it would not have arrived until well after Christmas. I had asked to let me reorder the mixer, I would pay for a second mixer and he said that was not possible. I asked to speak to a supervisor and was put on hold for 25 minutes, then cut off. I called again, got another person with limited English. She understood that I was asking to order a second mixer so allowed me to do it, although it took forever for her to even get my credit card number correct. She was supposed to give me expedited shipping and send a return receipt for the wrong mixer. She did not do this. Phone call 3, I asked for a supervisor, finally got a return receipt sent to me but he would do nothing about the shipping error. So, Target's mistake cost me about two and a half hours time, with having to ship back the item and phone calls and I still don't feel confident I will get the correct item in time for Christmas. Also...Why is Target using so many people answering phones that have limited English skills?

November 2013 marks the end of my 30-plus year relationship with Target, particularly Target.com. I recently placed an order for delivery to my home (which I have done several times this year) only to find out that somehow, they shipped it to a one-time address that I used over a year ago. When I discovered this error, I immediately contacted TARGET and UPS (the delivery service) since packages had not left the UPS facility yet. TARGET gave me a CANNED RESPONSE saying the shipment would be declined and THEN they would issue a refund.

My family and I were in the Yulee, Florida store on a Sunday afternoon when my wife remembered she had to get her script filled. We were at Target so why not? My wife and I take medication for ADHD and since the escalating prices of rates, we dropped our insurance and just pay out of pocket. The medication we take everyday is not cheap and I have been going online to find Rx coupons for our medication to help with the cost. This is where the fun begins...

On Nov. 29, 2013 I purchased an Instyler Curling Tool from Target.com and when I received it on Dec. 6 it was the wrong item. It wasn't even a hair styling tool. It was a Wooden Olive Boat. When I called the 800 number listed on the Packing list, I was connected to someone not in the US and explained to her what had happened. She put me on hold to look into the order and then hung up on me. I called back, went through the whole story again and after putting me on hold to find out what my options were, she came back to me and told me that I had to go to the store with the wrong item and my packing list and show the manager and they would give me the right item.

I think I am about to blow a gasket!! I purchased a majority of my Christmas gifts on Thanksgiving through Target.com. Over the last few days, I have been getting emails saying my order is going to be delayed and delayed and delayed. Tonight, I get an email saying my whole order (yes my whole order) has been cancelled and my money will be refunded... Why? Because they can't ship to my address??? WTF so I call and ask what the hell is going on. It is a glitch in their system, okay so can you reinstate my order?? Sorry all of the items you ordered are no longer available at that price but they offered me the items for full price!! I am so freaking angry... ARE YOU SERIOUS??

While checking out at this store, the Chicago Elston Target around 10:30pm, (10:34 on receipt) on Sun Dec 1st, not many registers open, maybe 3 (one with the light off, but still taking customers so that was confusing), so I went to the only open express check out. I didn't have a lot of items maybe 10. The girl at the cashier (#4) was chatting it up with a group of teens (that were ringing their purchases up individually) about a concert. She was talking more than she was working and I could clearly hear her conversation, and I saw her standing and talking as I am anxiously waiting.

Stopped in at my local Target (#1376 in Mobile, AL) to pick up a few items including a six pack of Sharps non-alcoholic beer. Upon checking out the cashier asked to see my driver's license. I'm obviously legal but pulled it out to show him anyway. He said I had to take it out of my wallet so he could scan the bar code. First I reminded him that my purchase was non-alcoholic, and secondly why would he need to put my personal info in their computer system? He said it was company policy and he was prompted by the register to do so. I told him I would not let him scan my ID into the system and asked for a manager. B*** said the same things the clerk did and that even though I'm of legal age (I'm 52), the register asked for it and he could not override company policy. When I told him that I did not want my personal info put into their system for all to view, he said, "well, we only enter the birth date." I have a hard time believing that but I'm not taking the chance anyway. State law only requires that they verify one's age.

Encountered my 1st experience of discrimination at the Honolulu Target off of Lawehana street. A cashier at express checkout clearly rushed to turn off light while my husband and I were in front of cashier waiting. No explanation, no apologies,,,,,no eye contact! So we proceeded to next regular check out lane to wait in line with our less than 10 item purchase only to witness the express lane cashier turn on light for a (what I would consider) local customer. I am appalled and so incredibly disappointed! I believe the name on her badge was Manupua..... My husband proceeded to complain to management who seemed respectable but not as concerned as I would have expected! I've worked retail management for more than 10 years! This behavior is highly unacceptable and I have lost respect for target and its core values!

This Target has one of the worse customer service in Milwaukee. The cashiers are not trained well in customer relations and are often talking to other cashiers as they are checking out customers. Many of the cashiers are not trained in using/ringing up coupons as well. I went in and had a manufacturer's coupon for buy 1 get 1 shampoo. The cashier said, "It don't take it", translation, the coupon beeped, "But I'm not trained so I don't know that I'm supposed to put the amount in the register for the coupon to work." After I purchased it, I went to customer service center, cashier Marsheda. She read the coupon twice and didn't understand what Buy One Get One meant and kept arguing with me that it doesn't work for an item of $5 value, duh! The item value is less than $5.

The micro switch on my Canon rebel camera broke... I was so relieved because of the warranty I had purchased and I have a baby and toddler so I'm always taking pictures. I was told from whomever I spoke to (I will always get a name from now on) that my camera was under warranty. I didn't have to send my camera back and I will get a cheque for the full amount I paid in 30-45 days. After a month and no cheque, I called back. They had no notes on my previous call and there's nothing they could do. I would have to send my camera in to get diagnosed and then send them the copy of it to see if it's covered under their warranty.

I wanted to share with you my recent Target experience at location at 2626 Colorado Blvd Los Angeles, CA. On October 30th, 2013 I purchased my very first Halloween items from Target - two masks and a full body costume a long with numerous additional Halloween items. While checking out with your cashier Nicholas, I specifically asked him, "May I return these costumes after Halloween if my husband doesn't want to wear them? "He stated "Yes, of course." He never mentioned the items needed to be returned by 10/31 (the next day).

I HAVE HAD IT WITH THE MANAGEMENT AT THE TARGET STORE IN WADSWORTH, OH. They don't care at all about the customer experience. All they care about is if you have a Red Card. Well, I have a Red Card and you treat me like crap. The manager at this store doesn't care. For the third time tonight, I had to drive back to the store for groceries that were not put in my cart. Are you kidding me? And then I am expected to go back and re-shop. How ridiculous. How stupid. The clerk was chomping on gum like a cow. Totally unprofessional. Every dollar I Spend these days is thought out. Why would it be spent at a business that treats me badly??

After being issued by an associate at Target.com a return authorization for an item I bought at Target, I opted to go to my local store to process the refund rather than return the item via UPS. The local store, in South Portland, Maine, refused to honor my authorization form as issued Nov. 7, 2013 - the same day I went into the store to process the refund. Store personnel tried to brush me off and only after I persisted did they call 'guest services' on the phone. They were told by 'guest services' that the refund authorization was issued in error. If they wanted to deny me a refund because I have had the item longer than 90 days, then they should have denied me the return authorization.

I want to share my experience with Target store #2520, located in Lewisville at Main (Highway 423/Josey Lane) and 121, as I tried to purchase giftcards and the store refused to sell me gift cards. On 11/07/13, I attempted to buy 500 $10 Google gift cards for my work and the transaction was refused and the store only wanted to sell me 4 units.

I've applied several times for a position in the Target stores in Person and online and when I went back to check on my application to see if H.R. had received, felt a negative attitude from one who works in customer service. Now this happened at the Target store in Apple Valley at the Apple Valley Marketplace Center. They really need a better approach with the attitude of customer service. In-person and as well as over the telephone. Yes I understand there is a lot of competition for employment but they at least could have the courtesy to contact you, the applicant, in regards to the interest of employment at one of their locations. I feel very discriminated as well as being treated not fairly. The customer service could be and should be improved.

I ordered an eGift card to go to my son-in-law's cellular as a text and the system told me it would take up to four hours to make it to the recipient. Well, that was Saturday at noon and it is now Monday at 12:20 pm with no eCard. I had to call online customer service four times, in which they were not helpful at all and I could barely understand their English. When I asked to speak with the manager, the customer service representative came back to tell me that his supervisor said they manually resent the ecard and it would take another 24 hours to receive. I then had to demand to speak to the manager who was rude and not helpful at all. I would not advise anyone to do business with Target Online. The regular store is awesome; however, their online establishment needs a lot of work. They are very incompetent and they are not customer-oriented.

My cousin did a return for me because I was home with the kids and Ruben out of the Pacoima Target took the stuff I bought back and told him that he could not get a return and hand him my check... I know for a fact that it is Target's policy to keep our account safe but he took it upon himself to give my check back not to me and I know that is illegal to give someone's account to others. But when I check my account, the money was pulled out from my account so I ended up with no merchandise and no money in my account. I want to know what is going to happen with my money and my merchandise.

I love Target. I love shopping there. I’ve been a loyal customer for so long, but something happened yesterday at your Target location on 8101 Consumnes River Blvd Sacramento, California. I felt like literally I got cheated. I bought a stroller online, paid 99 dollars for it. Jogger stroller doesn't perform like used to. Bought with a TARGET GIFT CARD that was given for my baby shower. I was saving it for it. I must say that am a RED CREDIT CARD HOLDER. I always do my purchases with it on top that I save 5% why not and I also get additional 30 days for returns.

I pre-ordered the highly sought after Xbox One Day One edition back in June. I placed the order and used our Target card to save 5%. There were several emails detailing the order, an updated shipping window, etc. On a whim, I checked the status a few days ago to find out it was cancelled. I called customer service to find out why it was cancelled with no notice and they told me it had been cancelled a month prior. I was never notified, I was never given an option to change the payment method. Nothing.

I returned a child's bike carrier to Target the day after I bought it and I got my refund but the lady at the courtesy desk shamed me by telling me that the item couldn't be resold for safety reasons because the box had been opened. I went in the store a few days later and there it was for sale back on the shelf. I don't understand what was gained by lying to me and making me feel like I was stealing from Target.

I have a severe medical condition and was put on a 6 month leave of work by my physician. I have no disability or income for the 6 months and I also have a 12 year old daughter and mortgage. I tried at least 6 times to explain this to Target and ask for a hold of some sort on my credit bill for this emergency and they have harassed and threatened me each and every time. They continue to call early in the morning until late at night. My daughter and I are going through a frightening experience without these additional phone calls. My other creditors have all been understanding. Everyone of them has been helpful except Target!! I think it is outrageous. My bill is not huge except for all of the interest and fees that are being applied now. I will never shop there again!!!

I ordered two items on Target.com, went to complete the transaction and was told it could not be completed by the system. The order did not go through and I did not get a confirmation. I then went to my PayPal account to see if it went through and the charge was there. I called customer service who was very rude and impatient with me. She then told me to try to complete the order and it would not charge me twice, guess what? He did! There were two charges, one for a complete order and one for an order that they say they could not see or did not go through on their end.

While checking out the Target counter the cashier made a comment that the panties I was buying could be used as a parachute to jump off a cliff. I'm highly offended and will not spend another dime at Target. I honestly wanted to cry. How inappropriate. I felt so bad I didn't even get the panties.

I ordered 230.00 worth of merchandise I never received. I talked to a Target representative and they told me I was going to receive my money in 7 to 10 business days. 15 days after I had never received my items then they told UPS said they delivered the items and left it on the porch but I never received anything. There's nothing I can do about this situation and I lose out on 230.00.

At the end of August 2013, I shopped at Target for return to school clothing for my three grandchildren. I purchased Cherokee brand schools for all three in the shoe dept. buying the exact shoe for the two boys in their respective sizes. The little girl, who is a kindergarten students shoes, were Cherokee as well along with tights and a sweater. It is now October 21, 2013 and all of the items I purchased have begun to fall apart. The sweater has been washed once and the whole underarm has come apart, the tights have holes in one leg, and all three pairs of shoes have had the covering start to peel off before our eyes. I no longer have the receipts for these items, they fit and I never dreamed they would fall apart this quickly! Knowing I would receive no satisfaction by going to the store for a refund without a receipt, I thought I could find someone to at least listen to me at a customer service phone line.

I shop in the Target store in Greensburg, PA and on several occasions, I have been followed by an employee named "EMMA". She looks at me funny and even has gone to the dressing room and pointed me out, as if I am going to steal something. I also have noticed other employees following me around and asking me if I need help!! You know if you need help, they never come!! I went into the rest room one day and this EMMA came in after I left. WEIRD. Was she looking for something??? One day, I got so mad I approached her and ask her not to follow me around the store. She did look a little surprised by my attitude. If I was going to steal something, I am not going to make contact with you, EMMA!!! They are very rude, no personality and they have a "who cares attitude in this store". I didn't bother to complain. It would have done NO JUSTICE. I have a red Target charge card and it's being paid off as we speak.

I originally had Target insurance for my iPod Touch and I wanted to replace it. I called Target electronics to see what I could do. My iPod lagged a lot and they told me to send it in. They paid for shipping, so I thought my gift card would come. It took my iPod 1 week to get there but it took my gift card 1 month to get! And worst of all, it was half the amount they said they'd give me. I asked for a refund and they said no because my item is used. NEVER GET TARGET INSURANCE!!!!!!

I rarely write negative reviews, but what Target did to us today is inexcusable. We pre-ordered the PS4 since it is in high demand. We worry about not getting it for Christmas. We selected Target because we thought we could trust their professionalism and logistics. Today, we got an e-mail telling us the order was canceled, 45 days after we placed the order, without any explanation. We called Target to get this resolved but they were clear: "Sorry, can't do anything about it". Thus the single Christmas gift that my daughter asked for will not be there. The only gift. She did not ask for anything else, just the PS4. Shame on you, Target.

I bought an IPOD touch 4th generation last year for my daughter. When I bought it, the salesman talked me into the extended 2-year warranty that was supposed to cover anything. He basically told me if I could bring the phone in, it could be replaced. So I bought it! Almost a year later, the screen went white. I called up the warranty and they told me to go through the Apple manufacturer's warranty first, so I did. They said there was water damage to it. Meanwhile, a service representative from Target had called me and informed me that they had sold me the wrong warranty and the one I needed was cheaper and they would send me a check for the difference.

Purchased audio cabinet, order# ** on 9/3/13. Received the product about a week later. Did a visual inspection and found the base of the unit was damaged. Called the number that was provided for a replacement part with the hopes of a response within 24 hrs. Never received a call back at all. My wife went to Target, the store, to get a return label. Shipped back the product by UPS and called every other day to make sure the package was received. On Sept. 26th, they said they received the product and processed the order and our would be return or money within 7 to 10 business days. Called again today, 10.9.13, and finally spoke with supposedly the manager named "Frank" who refused to give his last name. He said it had not been processed yet and would have to wait another 7 to 10 days. I asked to speak to his boss, he said he didn't have one. He was very arrogant and curt. He then hung up on me. With no knowledge of when my money will be returned. Haven't gotten the real story from day one.

I mistakenly ordered a pair of sneakers in the wrong size so I canceled the order right away, but guess what? You can't cancel an item. I got this message instead: "You do not have authority to view this order." So I tried their customer service chat and that guy was not helpful at all:

72 hours, I purchased a gift card and gifted it to my sister. Today, we walk in and get rejected at the register because the card was not valid and they could not assist us at the register. Issue starting at 8:39 pm. Humiliated, I step aside and quickly call. Unfortunately, the rep doesn't speak or comprehend English well and gets an attitude while I explain my situation. Then he goes on indicating my money is basically lost in cyberspace and he wasn't able to do anything. I asked for a transfer. Then he insist for me to give my cell phone to someone that works at the store I'm at. Again embarrassed, I did. Then the rep says she can't do anything for us since it's corporate and they are just a store.

I ordered an above ground pool on 8/1/2013. Website said delivery date would be between 8/8-8/13. The delivery date was very important! They waited a whole week to let me know the order was "delayed" and wouldn't arrive until the 20th-22nd. I immediately called and cancelled the order on the 7th, and then got an email later that day that my order had "shipped". I use quotes because the order did not actually ship, according to UPS, until the 19th.

I've never had a problem with any other Target store in over 20 years of shopping at Target stores except this one. The Super Target in Apple Valley on HWY 18 is great. However, the regular Target store by Jess Ranch lacks major customer service. The lady in the makeup section was very unhelpful, and told us rudely to "Just go check with the pharmacy." The pharmacy asked if we asked the lady in that section. I just said forget it and got the product at another Target, which was way more helpful. This Target store needs work on their customer service skills.

Went to Target to get a few items, along w/ use of some coupons. Wanted to buy 3 Gillette shave cream (from the travel section) which were 97 cents each. Had $1/off 1 and $3/off 2 "Gillette cartridge, razor, shave prep or skin" coupons (also no size exclusions on coupon). Cashier flat out refused stating cannot use on travel size, called over a "Mgr" who scrutinized the coupons & items and states, "It is Target's policy to not take coupons on travel size. Told the mgr that is not the policy because I am familiar with it. Took my coupons, did not get the item and left. Pulled up Target coupon policy on iPhone and back in, went to CS desk. Complained about coupons not being accepted. 2-3 staff were there one stating a new coupon policy, tried to call someone else over, no help. Advised need to go with the "mgr's" decision.

I ordered some shoes for my daughter for school online. I placed my order on 8/11 and it gave me an approximate delivery date of 8/15 to 8/20. I received an email on 8/17/2013 indicating that my package had been delivered to my home. I checked my mail packages, mail receipt, etc and nothing. The package was shipped via UPS and they then delivered it to the post office (ridiculous). I checked the UPS website and they indicated it was delivered to the post office, I then checked the post office website and they indicated it was delivered to me. I called USPS spoke with an young lady who stated would have to enter an escalation to research my missing package and I should hear something in 24 hours, so I waited 24 hrs and nothing.

I am still fuming, and shaking after last night's experience.

Was recently at the local Target store with my family doing some back-to-school shopping for my daughter. All was normal while at the store, until we started making our way to the cashiers. I noticed that two police officers entered the store and I got the impression that they might have been called in by the store by the manager(s). They looked like they were looking for suspicious activity (shoplifting, etc..). When they passed me, they pretended not to be looking in my direction, but they appeared to be looking at me from the corner of their eyes. I was also getting the uncomfortable feeling that I was being watch suspiciously by the cashier, fellow store employees and to what I assume to be one or more of the store's managers.

I placed an order online, with my new shipping address in Houston. The target system malfunctioned and picked up an old shipping address of mine in Oklahoma. When I got the UPS shipment notification, and noticed the error, I called Target immediately, to notify them of the error. I was told they could not make any changes again. I made them understand politely that this was their error from the online system, but they failed to make any changes. I called UPS myself, and I was told by UPS that they could make the changes, but it has to be authorized by the shipper itself - Target.

I sent back my return to them through UPS on 6/19/13. They still have "not" received it. They will not acknowledge my problem. They are doing nothing about it. I will not be shopping at Target anytime soon.

I am a loyal Target shopper and have never had any complaints. That is, until today. I not only shop on target.com every few months, but I am also in my local stores at least once a month for groceries, etc. I ordered two items last Thursday the 11th. This is literally the first time I have ever had to actually pay for shipping, since I did not hit the "free shipping with $50 purchase" mark. I bought two items at roughly $17 a pop and paid $7 for shipping. The total was around $42 complete. The money was deducted from my debit account that very night, yet I was unable to track my package for TWO DAYS!! Every time I order over $50 and get free shipping, my package is already here after two days. (Literally, my UPS guy knows when he sees a Target box on his truck, it's for me - that's how often I order online).

I was purchasing two packages of 8+2 count Schick Xtreme3 Sensitive disposable razors. I had two TARGET coupons (expires 7/14/13) $3 off 8-ct Schick Xtreme disposable razors, valid in store only. Limit one manufacturer and one Target coupon per item. Limit 4 identical coupons per household per day. I had one manufacturer coupon BUY ONE GET ONE FREE Schick disposable razor pack (expires 7/28/13). Target employees would not allow me to use all 3 coupons together. In fact, I was told I could either use the 2 Target coupons OR the 1 manufacturer coupon. This goes against the Target coupon policy that states 1 manufacturer and 1 Target coupon can be used on the same item, the Target coupon restrictions, and the manufacturer coupon usage.

Target has never had the most reliable products (from TVs to coffee pots to microwave) but they always stood behind the products they sold to you (so long as you had the box and receipt). I purchased a Bose speaker from them and, after a couple of months, it stopped working. I had 3 people who are good with this type of electronics try to solve the problem (paid 2 of them), no luck. I went to take it back to Target and they said, "Sorry, you purchased it over 90 days ago". I am assuming this is a corporate policy and not just the store in Seminole, FL. They have gone the route of Radio Shack - if you buy an insurance policy, then we will stand behind our products. I know I will only buy socks and paper products from them in the future, nothing expensive.

Target.com charged me $12.37 two days after I made an initial purchase. The charge sent my account into the negative. I only purchased two items on July 3rd for $26.49 online at Target.com. When I called, a woman who had a foreign accent answered the phone. She told me that the order was being shipped separately and the extra charge was a result of a new breakdown of the charges. I'm like, "What the hell? Why are you all still charging my debit card?" She then informed me that the funds had not been removed from my account. It was just a hold.

I purchased several ears of fresh corn 4/$1.00. I thought it was a good deal since they are 3/$1 at Kroger on sale. The cashier mumbled something to me several times. He didn't have any speech problem. He just mumbled. I had to ask him to repeat 5 times before I could make it out. He was asking me, "What are these called?" He did not know what corn was called! I replied "corn." The corn was terrible. The worst fresh corn I've ever purchased. I should have upchucked it into a bad and returned it for a refund! The next day I found some on sale at the Dollar General market for 6/$1.00 and they were very good.

Mobile phone s4 purchased 6/17 returned it on 6/26 - Very poor service. Return desk asked me to go to the electronic department. Back to return desk I was told the computer system is down while I see everyone returning without a problem. Finally, after returning to the store after my complaint to Target store, I was told I am not receiving a full refund. I had 14 days to return. The electronic department is all scam. I will follow up with this issue.

I went to Target to price match a pool Walmart had a roll back on by $150 but Walmart was out of stock. I took the ad with me and the Target rep at first said no problem, however while waiting for them to get the pool, he starts playing on his iPad and says that Walmart has it listed twice on their website once at regular price and once with the discount price so he calls a rep from deli strangely enough to verify it’s okay now?! Uhhh... makes no sense. It is listed as discounted regardless! The deli girl plays on the iPad while talking to another employee wasting time and 30 minutes later concludes it’s okay. Then the CS rep has to call a manager, **, for approval. This guy was the rudest manager ever. How he got this position, I will never understand. And he says what's going on and wants to start all over again!

I received two sets of dishes as a gift. As I did not need any more dishes, I went to the Super Target to exchange them, expecting to get in-store credit since the gift did not come with the gift receipt. I came to learn that the current return policy would have only let me return one set of dishes, because the value of both together was over the dollar limit for returns without receipts. They may offer gift receipts when purchases are being made, but that doesn't necessarily mean that a purchaser obtains a gift receipt or passes it along to the recipient. I have enjoyed shopping at Target in the past but choose to no longer patronize their stores.

I shop as a regular customer in Target, and I always go to them for products like electronics, but my latest experience with Target at Dandenong and Fountain Gate left me surprised at how unhelpful and rude their customer service can be when I was asking them questions to make up my mind. Again, when I went back, they said, "What is your problem now?" It was with the mobile tablet, which was faulty three times.

While shopping at Target in Waukesha, WI yesterday, I noticed a policeman following me all the way to checkout. Now I am aware that two people were caught recently stealing and they happened to be Black. However, all Black people do not steal. I for one do not. Do you treat all Black customers the same way? I won't be back. I can shop elsewhere and I will tell my friends to do the same.

I purchased a T-Mobile phone through Target but after it died within 90 days, they would not exchange it for one that worked because I didn't keep the box. Just be aware that the game is you have to keep the box so they can use those codes to actually do the return.

I'm a regular client for Target and I buy most of my stuff from Target , Today, I went to Irvine North branch located Tustin Marketplace and bought some stuff with receipt no. **. I wanted to buy 3 Enfamil formula 22.2 oz and I asked to make price match with Babies R Us offer which you buy 3 and get $10 off. I asked the cashier and she brought me the manager and he asked me for actual coupon but told him I can just show you the ad in Babies R Us and if he could match but he still refused. I went to the customer service and she told her manager to ask her not to do anything for me. So I asked her to bring me the manager again and I asked him if I could talk with his manager, and he brought me another team member from Target which I don't know if he really was his manager or was just working in there. Anyway he also refused and I told him that this is wrong and I usually do price match and I will complain at Target but he didn't care. The receipt time was 8:50 pm dated 06/09/2013. I'm really upset with such action and really can't believe that happened to me at Target.

I was shopping online for chairs and saw one that I was ready to order. The price was listed as $169. However, when I clicked on the item, the price said $229. I checked to make sure I was clicking on the right thing, and I was. So, I decided to call the online customer service to get some clarification. I spoke with a woman named Grace (supposedly a manager) after speaking with the rep. She stated that even though she saw the same thing on her screen as I did, the correct price was $229. She stated that they do updates on Sundays and that's probably why there was a discrepancy. So, I asked if Target would honor the lower price, since that IS what companies usually do in these kinds of situations. She stated no, and there was nothing she could do about it. She asked me to check back later because the price could change.

On 5/14/2013, I pre-ordered Season 5 of True Blood on Blu-ray + DVD + Digital Copy from Targets online store. My email confirmation for shipping said I would receive it no later than 5/21/2013, the day after it was released. I did not receive it on that day, or any other day. I called Target 2 weeks after my item was supposed to arrive, and the customer service rep I spoke to told me it was the mailing company's fault and they wouldn't do anything. The second time I called and spoke with someone on 6/1. I spoke to a Supervisor and she apologized and told me she would open an investigation and would call me back on 6/3, no later than 6/4. I waited until 6/5 and never received a phone call.

I purchased these dishes online as a gift asking that they be sent to my address. Target decided to send them to another address instead. When I called customer service, I was sent to someone out of the country. The man was very rude so I asked to talk to his supervisor. After waiting for a good period of time, a man who sounded like the same person came on. He said he was the supervisor who basically told me in so many words, “too bad” they were not going to do anything about it. I traveled an hour from where I asked for the dishes to be sent to get them. I would never purchase anything online from Target again. And if you buy from the store, be absolutely sure you will not need customer service because theirs may as well not exist!

I purchased new glasses and sunglasses on 4/6/2012. I was told my sunglasses' frame was not too big for a prescription by the tech. They ended up being so front heavy I had them adjusted twice, but could not wear them. The frames were too big to hold a prescription lens. Painful to wear as they dug into my nose and ears. So I wasted $182.86 on sunglasses I can't wear. I noticed multiple scratches on my regular glasses and took them to Target Optical yesterday. I was told it was from cleaning them wrong. I only used the microfiber cloth which was recommended. They told me the glasses had to be wet or it would scratch. No one ever informed of that. I've worn glasses my whole life (I am 54) and never once did I put a scratch on my glasses cleaning them.

I ordered a Coleman Sun Shade at Target.com. The same day, I tried to cancel it. They were paying the shipping and I thought it would be right to not make them waste their money. Unfortunately, I spoke with someone at their offshore desks and his understanding of English was poor. He kept reading from the script they must have. Bottom line is he could not cancel it. Unfortunately, he also told me that I could just refuse accepting it when it arrived. It arrived. I went to a Target store to return it. The nice young man at the desk advised me that the computer has indicated this item has to be mailed in. I spoke with the Supervisor, who said he would accept it if Customer Service would give authorization. Unfortunately, they did not have the phone number of Customer Service.

On 4/19/2013, I placed an order for a Champion box kennel with Target.com. The estimated arrival late provided to me at the time of my order was 4/26-4/31. April 31st came and the item had not arrived. However, I had received an email from a freight company with a waybill number for this item. I called Target to see if I could get an update on the status of my shipment and was told they had no information whatsoever about the order, except that the delivery estimate had been changed. They stated that I would receive the order by 5/4 at the latest and instructed me to call the freight company if I wanted more detailed information. I did so and after an hour on the phone with the freight company, I was told that the shipment had been delayed, but would arrive by 5/7/2013.

I bought Sonicare Toothbrush at Target Palatine store for about $200 as a gift for a family overseas. It was dirty when she opened it, so I returned it. I pointed out to the manager that it is dirty. He discovered the product was used and switched with another model. He refused to let me return. He was very rude. I called customer relation and talked to several reps. The last man I talked with was rude and when I asked for his manager, he told me he does not have any manager above him. Very disrespectful.

I went shopping at your Langley BC store excited to see you in Canada. What a disappointment... No stock prices on par with Walmart, not even close. I was told, "Well, we have just opened." Okay, so where is the stock? Three shelves of toilet rolls the same make, I don't think so. I spend all of $5 whereas in Walmart, I would spend $100 plus. If you want to succeed in Canada, you had better stock up. I will not be going back in the near future. I will still shop over the border.

I ordered a game that wasn't available in stores near me. I figured since I like Target, ordering it through them was a good decision. I was wrong. I needed the order by the weekend so I chose the fastest shipping. It would have arrived Friday, but a day after ordering, I received an email stating that it was delayed... for two weeks. I remember reading that it said as long as it hasn't shipped, you can cancel, so I went to the website and into My Account. I clicked cancel order, but it said that I couldn't cancel it. I read the little question mark circle and it states: "You can cancel any items from an order up until some of the items enter the shipping process." Well, my order hasn't entered the shipping process; it clearly states that it has not shipped on at least two pages. I doubt I'll order things ever again through their online service.

I ordered items to hit the $50 free shipping. The next day, I got notice that one of the items needed to be cancelled because they didn't have it in stock. It was annoying but fine. Well, now they are charging me for shipping since my items are now under $50. I called and I was just told, "Well, that's our policy." I cannot even cancel this order because it is now too late. Ridiculous!

I am writing to you to complain about your employees at this Target store. I go to the nail salon next door every 2 weeks to get my nails and pedicure done. Every time I go there, your employees are standing in front of the salon smoking and spitting on the floor. I walk through the cloud of cigarette smoke each and every time. I've told the owner of the nail salon, and he said he spoke to the manager numerous times about your employees smoking in front of the store and spitting on the floor; nothing has been done. I think you need to designate a smoking area for your employees away from other people's business. This does not look professional when your employees are wearing your Target uniforms and smoking and spitting in front of other people’s business. I would suggest that you guys do something about this as I will go further with this unless it gets solved. Thank you.

I placed an online order on 5/11 and received no email confirmation. There are charges on my credit card; however, I have no confirmation. When I tried to call to discuss this with Target.com members, I was told there were no charges on my target account. When I inquired how this was possible since there were charges on my credit card, staff members were extremely rude. When I asked to be transferred to a supervisor, I was told there was no one else who could help me. The call center attendant then hung up the phone on me. I have reported the charge to my credit card company as fraudulent.

I am a female ** retired police officer. I visited the Target store in Allen Park on 5/10/13. My shopping experience was great until exiting the store with my child. The elderly security guard watched me from the time I paid for my purchases until I passed security. He then proceeded to follow me out of the store. I turned and looked at him in amazement. Diversity is needed at store. I was hoping he's going to stop me or check my receipt so I could show him my ID.

I was given a reference number and told that the order had been processed. When I told them that I wanted the shipping charge refunded, I was told to refuse the package and use the tracking number to find out the delivery day. I received notice that the package had a tracking number and that it hadn't shipped yet within 24 hours of placing the order, but it is being sent by United Parcel's Motivations and they work with US Postal Service. There is no way to find out when the package will arrive. I called 2 more times and each time I had to wait 30 minutes to speak to senior returns specialist. Each time I was told that I would be notified when my shipping return cost was processed, but they couldn't tell me when that would be (possible within 48 hours or as much as 10 days) and if I don't get email notice of processing, I have to call back.

I checked out and asked for $20 cash back. The cashier saw a customer behind me and said he was closed. He seemed irate. He handed me the receipt and coupons and I mistakenly assumed the $20 was in the stack, my mistake. I walked to the parking lot, unloaded my groceries then decided to look for the $20. It was not in my wallet, purse, the bags or the trunk. I checked. I told the customer service person who called the manager. The manager said the cashier cannot proceed without pressing a key when a customer asks for cash. Also, they had to wait until they balanced the drawer at the end of the day and look at a video to verify I got my cash.

I am writing this letter regarding my experience with your company. On April 17, 2013, I attempted to exchange items I had previously purchased. Unfortunately, my receipt expired on April 16th (one day past your 90-day return policy). Considering I am a Target cardholder and frequently shop at your stores, I am very much aware of your return policy but was truly hoping to get a store credit or even exchange. My intention was not to get cash back only to exchange items for something I could use, the hats were too small. The cashier informed me the items could not be returned due to the expiration date listed on the receipt. At that time, I accepted the explanation given and left the store. After giving the situation more thought, I felt this was unfair to me as a customer.

On December 23, 2012, my husband paid for a camera as a Christmas gift that was not in stock at that time. He was told that the camera would be in stock two to four weeks of the purchase. After this time had come and gone, he called five different Target stores multiple times to inquire about the availability of the camera and was told that it was not yet in stock. During the week of March 4th, he tried numerous times to call and speak to a manager. He left his number with a sales associate with the promise that a manager would contact him.

One star is too high a rating for my experience but I wasn't able to give 1/4 star. When I first logged in to my Target.com account yesterday, I was alerted that website updates had been made and that I would need to change my password. I did so then continued to place my order. I placed my order and included my address, to which I expected my item to be shipped. That address was used only as my billing address and the site sent my items to an old address I had in the system two years ago. I now live 300 miles away from that address. I was not asked to verify that it was the correct address and the system did not ask me if that was the address I wanted to use - it just input it for me I suppose.

Your store on 48th and Ray Rd in Phoenix, AZ needs to seriously be addressed. Saturday the 20th was busy, busy to where customers were waiting in line longer than necessary. I had one item, that was all, a laundry detergent. The cashier in front of me felt it was a good idea to set up grandma with a Target card. This cashier had a full line that grew while this grandma took her sweet time. If there is a shortage of help, set up customer service to deal with Target cards. This is unacceptable! I had to wait in line for 20 minutes so granny and cashier could dink around.

I bought a Sony PlayStation 3 for my nephew's birthday from the West Hollywood Target. The next day after I gave him the gift, I received a phone call from my sister telling me that the PS3 I gave him was used, was missing a game title, and was also missing one of the controllers it was supposed to come with. I picked up the used PS3 from my nephew and drove back to Target to exchange it. I went to the customer service desk and demanded that they give me a new unit. They refused, telling me that it is impossible for them to have sold a used PS3 and that my 10-year old nephew probably switched it and didn't tell me about it. The nerve these people have to even suggest something like this. I told them I would sue them and left.

I will never purchase from Target again. We purchased a TV in December as a Christmas present. That point is key, because even though it was purchased earlier in the month, it wasn't opened until the end of the month for Christmas. Fast forward to the end of March - problems with TV. Target rudely quoted its 90-day return policy, and even with the pressure of a Better Business Bureau complaint, it would not make any concession to that policy. Most other retailers understand purchasing items for Christmas and would have considered this in their 90-day rule. Greedy greedy company that will keep losing customers with this snotty attitude.

I purchased a Canon EOS Rebel T3i 18MP Digital SLR Camera with 18-55IS Lens from the Hollywood, CA Target. When I got home and opened the box, the camera had visible signs of use and the lens was missing, along with all the cables & charger. I immediately went back to the store to exchange the camera. The Returns desk met me with hostilities and called the person from the Camera department to inspect the box. The guy came over and told me it wasn't possible for them to have sold a used camera with a lens missing and refused to take the camera back.

If you have a legitimate complaint and contacted Target, they will not attempt to satisfy you. Guest Relations via Target is very poorly handled with no regard for the customer.

Epic fail for Target and their employees on Friday and Saturday, March 22 and 23, 2013. Your store at 1900 S Koeller St. Oshkosh, WI advertised a Canon EF-S 55-250-mm f/4.0-5.6 IS telephoto zoom lens (store item number DPCI: 056-10-0536) for Canon Digital SLR cameras for $199.99. Your website said it was available at this store. I went to that store on Friday, March 22, 2013, and the employees in the electronics department said, "We don't have it. Our inventory must be wrong," even though there was a placard advertising this on the electronics counter where the cameras are displayed. Then the employees used their computer to find the Canon EF-S 55-250-mm f/4.0-5.6 IS telephoto zoom lens (store item number DPCI: 056-10-0536) in inventory 47 miles away at the Target at 4085 Wisconsin Hwy 28 in Sheboygan Falls, WI.

Three months ago, I got some toys from Target along with some other stuff and when I checked my receipt, I found out that some of the toys were too expensive so I brought them back the next day. Three months later, I never got my refund, so I went back to the store with my receipt. The manager didn't bother to help me in any way. She just wrote me a customer service # and rudely sent me from her desk. I called the CS#. It was the same story here; the customer service operator asked me for the receipt #. She confirmed that they didn't refund my card, but yet she told me to go to my Bank and ask them about my money. I don't understand what my Bank has to do with my refund. Why do I have to look for my money all over the state?

I am very dissatisfied with Target.com online ordering system. Initially, they were great. My Abbey Home Entertainment Center was ordered almost immediately and was supposed to be shipped within 1 week. A week later, Target.com staff called me and told me it was "damaged" in transit to my house. They gave me two choices: 1) cancel the order and refund my money; or 2) go ahead and authorize a replacement. Well, I chose option 2, but I should have chosen option 1. It turns out, this item is so popular, that it is backordered until the end of March/beginning of April (about 30 days from now). I was so frustrated that I told them I wanted to cancel the order. They told me I couldn't because I authorized the replacement order. Anyways, now I'm stuck with my Credit Card bill and no entertainment center. Very poor customer service. It shouldn't matter whether it's on backorder, replacement, etc. If a customer wants to cancel the order, just cancel it and return their money - word to the wise out there.

Last night, I arrived at Target to pick up prescriptions for my family. I'm a stay at home mom with 4 children. When I got to the pharmacy, I got out my medical account card. This is a Visa card that we have for prescriptions, doctor's visits, etc. It can only be used on these things with our family's last name and if you try to purchase other items on it, it will not work. The pharmacy told me they needed a little more time, so I put my card in my pocket and walked around the store with my kids. During that time my card fell out!

On January 6th, I bought two dresses for my daughter from the Neiman Marcus collection at a Target store in New Jersey. Because Target has a liberal 90-day return policy, I did not look at the fine print on my receipt (okay, my bad). The two items had to be returned by January 15th! When I tried to return them on February 2nd (well within the traditional 90-day period), I was told that they would not accept them and to look at the fine print on my receipt. Guest relations would not help me when I called the next day. Buyer beware. Target has deceptive policies and will never get my business again.

I received the 7-inch Maylong Tablet as a Christmas gift from my husband. He purchased the tablet on cyber Monday for a total of $119.76. On 1/20/13, the metal piece of the USB charger fell inside the product, and now the item no longer charges. According to the reviews on the Target website, this is a common problem with the brand. We went to the local Target with the order confirmation email and a representative told us we needed the actual receipt. Despite the fact that my husband used a credit card to purchase the tablet, they were unable to find the receipt in their system.

I recently posted a review on target.com. Not only did they cut off the comment changing the meaning completely, they are showing my whole name, city and state. How do I get my name off this website? I have asked them repeatedly to remove my posting, but they ignore me.

A couple of months back, I bought 4 gaming cards for my son (Moshi Monsters). Because his membership wasn't up, we waited to use the cards. Today when my son tried to use them, they had never been activated. When we bought the cards, I asked the young female clerk if they had been activated and she said, “Yes, once they are scanned they are activated.” Well guess she was wrong and I am not only out the $23.80 I paid, I will now have to spend it again to get his membership renewed. I unfortunately cannot find the receipt so I cannot go back to the store to see if I can get them activated. I made 2 mistakes: 1) not trying the cards earlier and; 2) losing the receipt. Beware of Target and gift card activation. After reading reviews, I have seen this happen to many people.

I had received a Hamilton Beach percolator 3 weeks ago as a gift. I was not given a receipt. After the 4th use, it started leaking water out of the bottom. When I went to return it to my Bonney Lake, Wa. Target store, I was told I was not allowed any more returns as I have exceeded that number. They made several calls to explain that it was defected, but still refused a return. I go to Target at least 3 times a week, spend at least $200 a week, give out only their gift cards for all occasions, and if I am just running around I always get my Starbucks coffee there. The manager tried to do the right thing, but was not allowed. The people on the phone could not get past the fact that I had returned too many things, (the more you buy, this happens)! I am not allowed to return any more until May 2013! Not a problem, I no longer shop there. What a scam, they will not let me continue!

I visited your Target store in Brandywine, MD and was disgusted by the attire the employees were wearing. I saw two employees with the pants sagging down past their hips. I was disgusted and appalled. Is there a dress policy established for Target? I see enough of this attire outside the store. I shouldn't have to face it when I entered a business. Thank you.

On 11/14/2012, I placed an order with Target for a $49.99 promotional discount, $10.00 free shipping, and tax for $2.60, which showed my cost to be $42.59. My credit card was charged this amount. The item was shipped, and then they shipped the gift card which stated that my recent Target.com order qualified for a free Target gift card of $10.00. My credit card was charged $10.00 for the gift card, which made me pay $52.59 for my item. I have been in contact with them since 11-19-2012 by phone with no result. I sent a letter, got no result, and sent another one that said if I didn't hear from someone, I was going to contact BBB. I finally got an email from them and they will not honor my $10.00.

I purchased a Neiman Marcus blue women's blazer for my daughter on January 13th, 2013. Since it didn't fit, I tried to return it today, 01/18/2013, with the receipt. Upon arrival to the customer service desk, I noted a sign stating that all items didn't have the same return policy. The blazer had to be returned by the 15th - 48 hours after purchase! I pointed out that the items should be marked as such on the tags themselves. I was told this was Target's arrangement with the Vendor and that they were not allowed to take them back or give in-store credit. They further went on to say that they aren't able to return them to the vendor but must destroy any items that didn't sell. This is a ridiculous non-customer-friendly policy - I have never seen this stringent of a return policy - even All Sales Final - is clearly posted on the tags themselves. Unless you're buying someone a gift on the day of the occasion, better think twice!

My wife shops in this store and has for over 2 years now, although I don't know why, with how she has been treated. She is Latina and every time she goes into the store, there is at least one employee who seems to look her over, like she is thinking about stealing something. When she first brought it to my attention, I thought she was being somewhat sensitive. However, about a year ago, I came into the store unbeknownst to my wife and I watched one of the Asset Protection people, a rather tall large woman follow her around the store. The AP passed white shoppers, but seemed to linger at other Hispanic customers in the store. I was so appalled at the behavior I asked to speak to the manager. A woman came over and I explained I had just watched the AP follow my wife and others, but saw no suspicious behavior on their part, but for the mere fact they were Hispanic. I explained I watched a young white man dressed in an oversized coat hanging out in the electronics section and witnessed him pocket something, but the AP was too focused on the Hispanics in the store to even notice.

Yesterday I called the Target in Allen Park, Michigan for a specific item. I was told they had it and would hold for me until the following day. They said they would put my name on the item and hold it at the service desk. I was excited because it was what my grandson wanted for his birthday. The following day, I went to this Target, and nothing was left for me. Of course I was very disappointed and ended up with nothing. I made a special trip, and it was a waste of time. Next time I will just go in the store and look myself. Thank you. Disappointed grandmother and grandson.

The West Hollywood store sold me a used Shark Navigator Professional Vacuum with multiple missing parts. I went back to the store the same day and tried to exchange it. The rude clerk at the returns desk told me he wouldn't accept it because the box was missing parts for the vacuum. The manager by the name of Ignacio told me the same thing. Also, he told me I can call their corporate office or call the manufacturer. I called Shark customer service and they told me they will replace the vacuum but I need to send them what I have with the purchase receipt from Target. So now, I have to wait at least 3-4 weeks for the replacement. I am very disappointed by Target's behavior. They don't take responsibility for their actions. I will never shop there again.

I am writing to inform you about the deceptive business practices which Target employees are practicing to sell extended warranties to customers. Unfortunately, I was a victim of their unscrupulous practices. Let me begin by saying that I am a single mother, raising 3 children on my own. My eldest son has autism. I was looking to purchase an iPad for him to help with his communication and social skills. Other than price, my main concern when purchasing an iPad was a replacement plan. Since my son would be using this on a daily basis, it would need to be replaced quickly if something should happen to it so as not to upset his routine.

I bought my sons a Hot Wheels toy from Target for Christmas. They were so excited until we put it together and it didn’t work. I took it back to Target to get a replacement. The toy cost $39.99, but I was able to get it for less because of a buy-one-get-one half-off sale. Unfortunately, Target did not have the same toy in stock. They checked other stores in the area, but no one had it. They said all they could do was give me the refund value of the toy, which was $32.30. I said I should get the replacement value of the toy, which was $39.99. If Target didn’t have the toy, I should be given enough money to get a replacement. My boys specifically got that toy from Santa. I told them Santa would repair it and get it back to them.

I ordered a Baby Trend jogger stroller and car seat through Target.com. I kept checking the package status of my package so it wouldn't stay outside my front porch for too long since I'm a corner house. When UPS stated in its website that it was left in my front porch, I left work to come and retrieve it. Since I work 15 minutes from home, I assumed everything would be okay. The package was left for 1 hour tops outside. When I came home, there was no package. I called UPS and Target to complain. UPS verified the shipment the next morning. They told me the driver was indeed at my house and the package was placed in my front porch. They are considering it a stolen package.