Target Stores Reviews

I purchased two 16x20 air filters from the Target in Gainesville Va. at the Gateway shopping center within the last couple months. On Sunday 6/29 I went to replace my filter in my unit and noticed the two I had was the wrong size. I purchased them from Target up the street from my home which is at the gateway center. I didn't keep my reciept thinking I had purchased the correct ones which I have for the past 4 years since buying my home. I brought the filters back to exchange for the same type just a different size. I didn't think it would be an issue because I know they are the same price $16.19. I needed a 20x25x1 not a 16x20x1.

I purchased two 16x20 air filters from the Target in Gainesville Va. at the Gateway shopping center within the last couple months. On Sunday 6/29 I went to replace my filter in my unit and noticed the two I had was the wrong size. I purchased them from Target up the street from my home which is at the gateway center. I didn't keep my reciept thinking I had purchased the correct ones which I have for the past 4 years since buying my home. I brought the filters back to exchange for the same type just a different size. I didn't think it would be an issue because I know they are the same price $16.19. I needed a 20x25x1 not a 16x20x1.

I purchased a Madaga gazebo at 8:00 PM on 06/24/2008. The purchase price was $349.99. Several items in this department had been marked down by 30%. The sales person never suggested that this item was going to be marked down.

I purchsed items with a check on 6/20/08 returned a couple of the items for a cash refund and the store refuses to refund me cash. I read the information on the back of my receipt and there was nothing indicating a waiting period for check returns. I checked my bank to see if the check cleared and to my surprise it cleared the same day I made my purchases on 6/20. The receipt stated that they use e-check, which operates much like my debit card.

In early 2008 my fianc & I opened our wedding registry at www.target.com. There, we registered for more than 70 items available at any Target location, or on their retail website. By opening a registry at Target we encouraged our friends and family to shop there, not only for our wedding gifts, but also for themselves.

I purchased a $15 item online with Target. The shipping charge was $6. I was charged sales tax on a $21 subtotal rather than the $15 item. Is this legal?

I purchased an item that did not fit the area I had chosen. (gate) I return to store for refund and I did not have my receipt. They used one of my checks to track purchase they could not find it in the computer.The manager had me wait 11/2 hours for a printout of the transaction, he could not find it. I was told to go to the bank and get a copy of the check front and back and they would give me my cash back.This was another 1/2 hour spent in the bank.I returned to the smithfield store with all needed, and once again they ask for another blank check to put into the register it did not register. With all copies in tow and now deeply embarassed and frustrated I asked for the manager. She returned with another man and the clerk explained the matter and they said they would not give me my cash back.

My son bought a portable baby swing at Target that didn't work. I said I would take it back for him since he was flying out of town the next day. When he bought it, he tore off the bottom of the receipt that had the gift receipt attached to it and threw it away at the store before leaving. About 36 hours later I brought the Original Receipt and the Defective Swing for a refund. They informed me the item had already been refunded the day before. They could not see the impossibility of that statement. Upon checking, the gift receipt from the garbage was used for the refund.

I wanted to buy a bicycle that was advertised in the weekly circular that the store sends out (dated to end June21 2008) and that is also displayed in their add window inside the store. The bicycle is advertised for $78. I've been going to the store everyday enquiering about the bicycle which for some mysterious reason doesn't seem to be on the shelfs. This situation I find very suspicious given the fact that all the other non sale bicycles are all well shelf stacked.

Target's return policies are absurd. We completed our baby registry at Target. Most gift givers shopped at Target but many people did not know that they had to show the registry to the checker and have the purchase associated with it. Thus, when we needed to return items we ran into Target's exhaustive policy about returns/exchanges only with a receipt OR worst case, two returns allowed pe calendar year for a total of $20. per return per individual ID. In this day and age, only $40 per year? They say this is due to the amount of shoplifting that occurs! Target customers should not be punished for the way that gift givers purchase items. Many of the items we were given are sold only at Target, yet we have no way to return/exchange them. I just called Target again today and Guest Relations reps only follow their script and refuse to help. They make the comments available to management, they say...

Well today is my birthday and my kids thought they were doing an awesome thing by purchasing a electronic drum set for there dad. The drums were purchased around $250.00 and when I set it up one of the drum heads did not respond nor did a pedal. I did some research on this product and its [expletive]. My kids paid cash since I 15 year old can not have a checking account or a credit card.

My Mother purchased clothes for her great granddaughter in the beginning of spring for her birthday. When she gave the clothes to her in May on her birthday they did not fit. She could not return them because the 90 days had expired. They would not even issue a gift card which is what my Mother wanted. The customer service person was rude and obnoxious to my Mother with her great granddaughter standing right there. All the tags were on the merchandise and none were worn. So she is out $75.

I purchased a Dirt Devil vacuum at a local Target store on 02.28.08. This vacuum, although it works well, breaks belts about once a week. I have had other vacuums over the past 30 years that I or my wife have used in exactly the same way and with the same frequency, and we have never had this problem. When it broke its most recent belt the other day, I decided to return it. What I would like is another vacuum, or to be reimbursed for the cost of the vacuum I bought only 3.5 months ago, which is nearly useless.

I had numerous gift cards from my baby shower for Target. In February, before my infant was mobile, we bought a baby gate for use when she was moving more. This past weekend (6/7/08) we finally decided it was time to start using the gate. When we opened it, we found it wasn't wide enough for our stairs. I located the reciept and took the gate back to the store in it's original packaging and wrapping. The store won't accept the return as the reciept is expired by one month. I called the Target Customer Comment number at the store's urging and of course, they're very sorry but it is their policy that the reciept is expired. I explained that many baby items aren't used right away as the baby is too small for them - the gate being one example. The 90 day receipt policy doesn't work for many baby items.

Target does not properly inform customers of their return policy. I am accustomed to being able to return clothes with tags on them AND an accompanying original receipt up to 6 months after purchase. I bought 3 pairs of pants and went on travel for some time. I tried to return them 5 months later and was then told at the returns desk that it did not matter I had a receipt and that the clothes still had all the original tags. Putting a receipt expiration date on the receipt is not where customers expect to find a return policy so that is not proper notification - especially as the receipt has all this extraneous data.

Today, my 18 1/2 year old son, who's a US ARMY National Guard Soldier, bought himself a Star Wars LEGO set at Target, that cost $49.99. He just wanted something mindless and fun to do because he leaves a week from today for a year deployment to Iraq.

I am really upset with Targets return policy and I am/was a faithful customer that LOVED TARGET. My mother bought a blender at Target and it didn't work but she misplaced the receipt. In the mean time she used an old blender that was lent to her which worked really well. When I finally found the time to take my 62 year old mother to return her broken down blender, I was told I needed a receipt. I told them we didn't have the receipt and if they could look it up by the bank card my mother used. They tried and it didn't show up because my mom had lost the card she used when she purchased the blender. So as it turns out there is nothing they could do.

I purchased new sonicare replacement brushes for my electric tooth brushes for approx $28. Upon arriving home I noticed I had purchased incorrect model. My sales slip was thrown away but on the next day I returned the unopened package to exchange for correct brushes. I was advised although target sticker is still on package no exchanges/refunds without receipt since December (New store policy). I feel this new policy should have been mentioned when first purchased.

I should have stopped shopping at Target 6 years ago after the store gave my husband and I such a hard time returning items from our ClubWed registry. Today I bought the wrong size pajamas for my baby and when I tried to exchange them without a receipt, I was told I had already maxxed out my $20 return allowance for the year. That's because my family shops at Target for nearly everything except groceries and spends thousands and thousands of dollars there every year! I was asked for my credit card instead. The clerk then proceeded to tell me the pajamas were not purchased on that credit card. She was wrong. I had just used it there, at that same store, about 3 hours earlier.

I had been browsing the website on Target.com. I was looking at stone pizza boards. As I looke at them, I clicked to get the price and system to me to password. I tried to put it in and in error off. I logged off site. I log on. I startig over looking at several sizes of the Stone Pizza boards. I was booted out to my sign on for my email and password. Again, it error off.

I received two copies of the same Blu-Ray disc for my birthday. One of them had a Target sticker mentioning a 90-day return policy. I had no gift receipt, but since I had other shopping to do there, I just figured I would get a store credit. Every major department store does this, so I incorrectly assumed Target would as well. I was wrong. Because the disc cost more than $20, they said there was nothing they could do without a gift receipt, and suggested I be so tacky as to go back to the person who gave it to me and ask for the receipt.

My husband and I registered at Target. BIG MISTAKE! The return policy is horrible. After the wedding we were going thru our presents and got 3 of the same clock. We thought no problem we can return them and get a store credit to get something on our registry we didnt receive.

Target has a very strict return and exchange policy. When attempting to exchange a shirt I purchased for a larger size I was told they could only return the shirt and then I could purchase a new one. The problem is that I did not bother to keep my receipt so in order to return the shirt Target was not willing to offer me the full amount I had paid. Here I am a few dollars poorer with the same shirt I had purchased earlier only in a larger size.

Club Wed-bad idea, don't do it or you will regret it. Target's return policy stinks! Am I really suppose to ask my wedding guests to please include a gift receipt. Great idea, I would have had the DJ make that announcement if I had known Target does not trust us. Why would Target refuse to allow you to return a gift without a receipt for store credit unless the gift is less than $20. Maybe my friends are too affluent to shop at Target. It's a trust thing and now I don't trust Target. I beginning to rethink my Wal Mart shopping policy since I will no longer darken the doors at Target.

My wife and I registered at Target because of how easy it was we liked to shop there at the time. After the wedding we went on our honeymoon and immediatly upon our return we moved. Most of our wedding gifts had to stay in storage while we were waiting for our new house to be finished and once we did move in, it took us a while to get settled. Once we got things moved in we got all of our return items (most of which were duplicate gifts) and our gift cards together and were planning a big day of shopping. Once we got there we found out that we were not going to be able to return ANY of our duplicate gifts because we didn't have gift receipts and we were past 90 days of purchase for most of them. All that we wanted with these was store credit so that we could combine it with our gift cards and really get some things we wanted.

So my husband and I just got married a month ago. Now, I am from southern California, the capital of retail, where stores and businesses BEG YOU to do your bridal registry with them. I come from an extremely large family and so does he. We invited 700 people to our wedding and had 2 receptions, one here in Southern California, and then other in Utah. As you can imagine this is a retailers dream: lots people =lots of gifts =lots of business for the company. We registered at Target and Bed Bath and Beyond. Now that the wedding festivities are over our entire apartment is covered in boxes and gifts that are doubles, triples and even quadruples. I received 3 crock pots, 2 microwaves, 2 irons, 2 blenders, and the list goes on and on and on. What is a person to do with 3 crock pots?

Purchased a new scale from Target in Jan 08 for a birthday gift given on 4/27/08. The scale did not work and Target refused to refund, exchange it. They would do nothing! They have a 90 return policy. Period! Impossible for gift giving. I have never run into a similar situation and such poor customer relations. Stuck with defective merchandise and the original receipt. This is a battery operated scale and it simply does not work.

I bought some items (207000927- ACC PS3; 207240061- PS3; 207240080- PS3, under receipt # 2-8137-0968-0113-4361-3; VCD# 752-254-839; TM#****7262, last May 16th, to give as gift to my son who received yesterday and unfortunately he verified that the game Grand Theft Auto IV was without the disc. The box was empty. He told me that the external protection of the box has been violated with discretion and I could not detect and even imagine that possibility. The other two items are OK.

This is the second time I have registered with Target for my wedding and now my baby. I am very disappointed in the return/exchange policy with this company. I have found that I have brand new things and duplicate of things needing to be returned, but because guests at my baby shower failed to provide me with an gift receipt the merchandise has been refused. It has never been opened and is in original condition, I would like to exchange things, and am not asking for a cash refund.

My daughter used Target bridal registry for her wedding. Had three showers, two of them rather large. Gifts that had been purchased at Target could not be returned because she did not have gift receipts. All she wanted to do on some of the items was exchange for different color etc. She only wanted store credit.

We are expecting a child in a matter of weeks. My family and friends just gave us a baby shower. Prior to the party, I registered at Target, as well as Babies R Us for baby gear and essentials. I have been on the registry site countless times, to update my list and make changes. At NO TIME did I see a notice stipulating the gift recipient must have a gift receipt or original receipt, should they receive the same gift twice- and wish to have store credit issued- this policy is NOWHERE to be found while registering. Furthermore, not one of my guests was aware of it while purchasing thousands of dollars of product from Target.

On 05/20/2008 at around 8:45 pm i went into the store with my family to purchase a few items and at the same time return a pair of shorts that cost my hesband $ 27.00 dollars but did not fit, the purchase was made in cash and we did not have the receipt. the clerk took my license and told me it was not good that the system was rejecting it and so on, when the manager finally showed up I explained to him that I didn't really want my money back but to exchange the item or get a store credit, this guy was so rude he made me fell as if I had walked out of the store without paying for the item and was trying to make some fast cash, he actually told me that I was stock with the item...

I received a dress as a gift. The giver did not keep the gift receipt (or even know it was part of the receipt). I was told I could not return it because it cost 29.99.

I received a margarita machine as a birthday gift at the end of January, 2008. I did not use it until the end of March at which time I found it was broken and did not work. I looked it up online and found that there were several complaints about this product. I called the friend I received it from and she said she thought she had bought it at Target.

My husband was in a car accident a year ago that has left him disabled. Before the accident we were avid shoppers at Target stores. Since teh accident however this is now impossible. Every target store that we have tried to shop in has either faulty or dead motorized carts for handicapped consumers. On one such visit we entered the store ready to shop only to find 5 carts all parked near a series of outlets, all the carts were inoperable because they were not charged, despite being parked near functioning outlets NONE of the carts were plugged in.

I will never shop at Target again and will tell everyone I know about my unpleasant experience. My sweet husband tried to buy Mother's Days gifts at Target. He tries to buy things he thinks I will like...but.... anyway, he forgot to save the receipt (lost it, not sure?). We tried to return a pair of $24 materity pants AND had the debit card with us that was used to make the original purchase. We were told the debit card wasn't the one used to make the original purchase. the employess were VERY rude and we were planning to buy a vacuum cleaner, stereo, etc. (got tax refund back this week).

UNPOSTED RETURN POLICY I received Movie DVD for Mother's Day. Already had the DVD. My daughter lives out of town and did not give me a receipt but had told me she bought it at Target.

Over the years, I really liked target and only on rare occasions have I had to return items. In August 2007, I had purchased a Huffy bike and a helmet for my son for his 8th birthday. Two weeks later I had to return the bike due to there being a load noise that would occur when my son would ride his new bike. He rode the bike once. I had my receipt and attempted to return the bike to the Target located at 3173 E Shields Avenue, Fresno CA. The store's assistant manager did not want to make the return and then I pointed out the defect and showed my receipt. The store manager was then called and I was told by him Mr. Tim Coats that Target had the right to repair the bike at their cost. I was reluctant but at that point I didn't feel like I had any recourse and I just wanted a bike for my son to enjoy.

I have a credit card with Target, but lately like most consumers are living from one pay check to the next. Although I have not been able to catch up to the minimum balance due, I have been making some monthly payment ($50 minimum). In the past, I have always paid them more than the minimum.

On 5/09/08, I stopped at Target to purchase some groceries. Among the items that I purchased was a can of Hill Brothers French Vanilla Cappuccino. I had purchased the same item there about a week earlier, and recalled that the shelf label had said the price was $3.49; but when I got home, I saw that I had been charged $3.69. This time, I made a point of checking the shelf label -- which did, indeed, say $3.49.

DO NOT REGISTER FOR YOUR BABY SHOWER AT TARGET! I guess you never know until you have to actually deal with someone telling you that you can not return an item for any reason much less the pathetic excuses (oops I'm sorry, Policies) that Target has in place. My wife and I also received a couple of duplicate gifts and also gifts we just preferred not to have. As stated by everyone else, these were gifts and gift receipts were not included. Target would not accept any of them back. Basically to the tune in excess of $100+. Talk about being furious when being told we could only do two returns per year with a maximum amount of $20. What the heck do they think you can get for $20 anyway?

I am writing because of the horrendous experience I have had with target and their baby registry. I would advise people to NOT use their registry services and only hope the word can get out to other expecting parents! I received 3 of the same item, of which I only got receipts from 1 person, and they will not take a return back that costs over $20 without a receipt, even when it is in the box untouched, and is reflected on the registry that 3 of the item I registered for 1 of were bought. I was given a phone number to call, kept getting the same trained response, it is our policy, nothing could be done, then asked to speak to a supervisor about how 3 of the same item could be purchased off a registry and that it was their fault, and I was transferred to a non-working number.

My 1 year old fell out of the shopping cart and Target doesn't seem to care about anything except if my family intends to file a claim against them. I am a stay-at-home Mom caring for three children under the age of five. Target is one of the few stores that provided my family with a pleasurable and safe shopping experience until recently. The kids always search for the bus shopping cart when we arrive at ANY Target store. This cart usually accomodates two older kids in a large red attachment and one smaller child in their standard cart. My five and three year olds buckled themselves in but when I tried to place my one year old in his seat, I found a plastic covering preventing his legs from going through the leg holes. I checked all the other carts,they were the same so I placed him in the basket. As I was paying, my son fell out of the cart onto the hard tile floor. He received a cut over his eye. As I consoled him, the manager approached us and asked if I could make sure that the older children were seated! Because I didn't want to assume that he saw what happened, I explained.

I received a Target replacement card in May 2007 after my original card expired. The new card expires in July 2010. I have been a card member since July 2004. I always handled my account responsibily, never missed a payment, and paid my account on time, and in full. Because I waited until April 2007 to activate the card, when I called the toll free number on the card to activate the new card, I was told that I had not purchased anything on my card since August 2006 and that Target decided to cancel my card without any warning, even though they issued me a card in May 2007, and I never heard anything more from them until I went to activate my new card.

We registered at Target for our December wedding, registering for over $3,000 in gifts at Target alone, of which we received most of these items. Target's system did not update and we received a few duplicate gifts, which I might add was very embarassing when opening gifts at showers. Since the wedding, we received additional duplicate gifts, all with the gift receipts. We went to return the gifts in hopes of receiving a gift card, knowing that we would not be able to receive cash. We were told that we could not get credit because the receipts had expired (all expired about 2 weeks after our wedding). So, I asked if we could get a credit, and they said we could not because the gifts were over $20 each. One being a $70 coffee maker.

My husband bought me a blouse and skirt for my Birthday but being a man did not keep the reciept. The very next day, I took the items back to exchange them but was told that I only get two exchanges a year without reciept. I was in shock and asked the girl, is this a new policy and she rudely informed that it has always been there policy. I was shocked I never come across that before. I said ok, go ahead and return thinking to myself, I guess I won't be doing much more shopping at Target since I do not believe that it is a fair thing to do to customers who spend their hard earned money at their store.

I was told that since I did not have a reciept and my item was over $20 dollars that it cannot be returned, exchanged or nothing. She did offer to look up my husbands credit card though. Luckily he did pay on credit, otherwise I would have not been able to do anything about it. I think Targets Return Policy is very unfair and I will definately think twice before I ever shop there again.

I registered with target's wedding registry. They evidently did not update their registry, because I received several duplicate items, including 7 crock pots! When I attempted to return the items, I was told I could only return 2 without the gift receipt, and those two items must be < $20. I returned what I could and asked friends and family to return other things. I even asked if I could exchange a $30 blanket for a different color (since I had two of the same), which was denied as well.

My Credit card balance was $1,570.41. It was due March 22, 2008. March 21, 2008 the balance was paid off (payment made in the store with a check - I have the receipt). In the beginning of April I received a statement with $7.47 payment due. What am I being charged for? I didn't make any purchases.

My son received 3 summer outfits from Target (six seperate pieces)as a gift. The shorts were all a size too big. Unfortunately, I didn't realize that until he'd taken the tags off two pair of shorts. Today I attempted to take the third pair, with the tags and stickers in place, back to get a smaller size. The exact same thing, just one size smaller. They refused to do an even exchange for me b/c I didn't have a receipt - Hello, not all gifts come with receipts! and I'd had two non-receipt returns in the past year.

I registered with the Target baby registry. Target did not consistently update our registry as items were purchased with our list. After 4 baby showers, we received several duplicate items. I attempted to return the duplicate items and purchase another item on our registry at Target. The customer service representative informed me at that time that I was unable to return or exchange the items without a gift receipt. She stated that no exceptions are made, not even for customers who have taken the time to register.

Recieved a gift. Hamilton Beech icy treats. Product performes poorly and was useless. We tried to take it back. Target has a no return policy, with out a reciept, and paid for in cash period. Very poor customer service.

I had bought 3 Simalac Advance Formula, baby milk power for my new born. Recently we found out that my boy is alergic to milk or lactose. We had only open one. We now have to give him Soy formula, I took the two unopen cans back to Target Store. They would not return them. They said that the receipt had expired for a week.

I received an infant seat from Target as a gift at my baby shower with no receipt. The items sells for 29.99 so of course, it is not returnable by the standards of Target's truly awful return policy. When my husband tried to return it the manager was rude to him, and told him to ask the gift giver for the receipt of their credit card number! With all of the theft of personal information lately it is pretty shocking to hear a store manager suggest something like that.

I am an expecting mother who registered with Target baby registry. I had a baby shower with over 150 people attending. , every one didnt provide a gift receipt for their items. When returning my items to Target, I was shock, to find out that if I didnt have a receipt, I couldnt return my items.

I bought a Philips antenna, cost of 29.99 plus tax. I didn't feel the need to keep the receit because I was not planning to return the antenna so i did not keep it. Within 5 days of purchase, the antenna broke. After ten days I went to Target where the antenna was purchased and they did not want to return the antenna, nor did they want to give me credit. I was so disappointed that in the future I may not ever shop there again. I will also notify my friends and family of this situation. I used to love Target stores and I am very disappointed for this service, I bought the antenna and it broke, I shoukld be refunded or at least given redit for it. thank you for reading this.

i purchased a 10portable dvd player i found it on sale and bought it because i knew my mother desired one so i thought perfect birthday gift /wrong her b-day was overshadowed with a gift that did not work although $80.00 was a great deal i had no ideal that i was buying a product that would never provide her one minute of satisfaction.

I bought a Yoga/Mommy CD for my son-daughter-in-law and grand-daughter to do. I watch it last night- and it is very dissapointing.. I called to see if it could be returned or exchanged for something else they could use and they said no. PLEASE do not buy this C.D. from this store. It is a waste of your money... and Target needs to know- because you are stuck if you buy it and the person who made it gets paid-- and Target gets paid- and you won't use. it.

I received a bill for a Target credit card purchase of $43.08 on around Feb. 21,2008. I paid by phone when I received the bill, using my checking routing number information. I assumed the bill was paid in full. On April 14,2008, I was notified by mail that my payment did not go through.

I recieved a XXL Pull-Over from my mom for an Easter present. The item was purchased at Target. I tried on the item and it was too big. I tried to exchange the item for a smaller pull-over and the Target representative explained the policy. The item cost 24.99 and they cannot exchange anything more than 20$. I even offered to forget the 4.99 difference and they denied that as well.

After the new Target store opened here in Renton, I thought I would give them a try for the first time. I broke with tradition and instead of buying a new knife set from Macy's I went to the Target store. I purchased a Kitchen Aid stainless steel knife set from them. After about a month I notice my stainless steel knives were rusting. I didnt have my reciept but they tried looking up my transaction using my credit card with out luck.

Please be alerted that Target's gift return policy for wedding gifts is absurd. Check it carefully before registering there and having to be hassled and left holding the bag for gifts you receive.

I purchased a dress two weeks ago that turned out to be too small. I paid cash and did not have a receipt. I simply wanted the same dress in the next size up, but was told that because it was over $20, I could not do that! I didn't even want my money back, I just wanted an even, apple for apple exchange, but it was evidently too much for them to comprehend. The woman next to me was also dealing with a similar issue.

My wife and I registered for many items through Targets baby registry and are absolutely disappointed with their return policy. We received a duplicate gift (a dehumidifier valued at $29.99) and unfortunately did not receive the gift receipt. When we attempted to exchange the item for another item off our registry, we were not allowed to, due to their new return policy effective August 2007.

We needed new chair covers. I found them on Target.com for $14.99 a piece, for a total of $89.94. I was willing to pay shipping, of course, but when I checked out the total came to $136.84! I know tax would be about $6, so that's $40 for shipping 6 short chair covers that weigh less than a lb each. I called their customer service number and was told I should wait until they are having a free shipping special. HA! How can Target get away with this kind of blatant upcharging. Of course I did not buy with that ridiculous shipping price, $40 to ship a package that weighs less than 5lbs total.

On February 19th, 2008, I attempted to return a watch that was given to me for Christmas. It was in the original package. I didn't have the receipt with me and since the value of the watch exceeded the $20.00 no receipt return policy-when they will return an item without a receipt- I was told I couldn't return it. On April 5th, 2008, I tried again. This time, I had the receipt. I was told that I could not return it as the receipt was expired. I spoke with 2 supervisors who told me the same thing. I then called their corporate office and was told that since my receipt was expired, they couldn't return it, their system wouldn't accept it. One employee told me to regift it! What am I suppose to do?

I purchased a Greatland 10x10 gazebo 4 months ago on sale. We planned to use it in the summer on our trips to the beach. I stored it in my garage unopened until last week. When we tried to put it up, a plastic piece was broken off, leaving the pop-up mechanism inoperable. I tried to return it to Target in Burbank. They refused saying I would need to contact the manufacturer and also offered up a corporate number that I could contact on Monday. I told them I wasn't leaving until this was resolved. Customer Service called someone and told me it was corporate but it was in India. Then they called who I thought was the manufacturer and ironically they were in India as well. They would not deal with us! They kept repeating the return policy over and over. They said they actually could not give a refund on any item over 90 days. We were then escorted out of the store.

Target's card (credit/debit) swipe machines are unreliable at this store. Management's solution is to swipe the cards in the register itself, which again is unreliable. Their next solution is for the customer to produce cash or write a check. It is not common place for customers to have large amounts of cash on their person/even a check in today's technology world. The customer is left with the option of writing a check or canceling their purchase. Customers writing a check find themselves in a situation where they have to wait 7-10 days for the check to clear or take a store credit; if they have a return. In the mean time Target gets the benefit of gaining interest at the customers expense. I found the manager to be rude and very unprofessional. She approached with an attitude to begin with and before the conversation was over she turned her back and walked away.

I attempted to return an unopened new printer cartridge that cost more than $20 w/o the receipt. We spend an average of $400 a month at Target and it may have been 4 months ago that I bought the ink cartage an who keeps that kind of files?

I made a purchase on 18 Mar 08 with a check. I returned to get a refund on 28 Mar 08 due to the merchandise not being conducive to my needs. I was told I had to wait approximately ten days, which I did! The refund did not take place as indicated, instead I was told I would be issued a gift in the place of my cash. I was treated unprofessionally and unruly by the above managers Anton and Armeesha at the Atlanta Edgewood location. I was not given a refund, instead I was told to wait another ten days out. I called the public relations office, no success. I found no one willing to assist me nor anyone putting forth an effort to return my funds. I find this type behavior unprofessional and wrong. Target is taking from me and trying to force me to spend my funds in their store even though the product doesn't benefit me and I have requested a full refund. I will NEVER shop at target, again.

We received a gift for our housewarming - a white Black & Decker Food Processor, but no gift receipt was included. We liked the food processor, but wanted it in stainless to match our kitchen, so I took it in to exchange for the stainless steel of the same model. They absolutely refused to do anything without a receipt or credit card for the purchase. I explained that my mother probably used a check to purchase it and that my mother lives 3000 miles away on the opposite side of the country and that it was a gift. I didn't want her know I was exchanging it, even if it was for the same thing.

I bought a pot 2 months ago, and wanted to return it to Target because of dissatisfaction to that product. However they refused to return because it stated that Items eligible for returns must be new, unused, and contain all original product packaging and accessories.

On 3/19/08 I purchased a Western Digital 250 gig Hard drive for $99.99 plus tax, a $105.99 total from the Target Store in Melboune Florida. The next day I opened the box to find the Connection Cable, Mounting Screws and Setup CD missing, not having these items to install the hard drive, I decided to try running my windows xp disk to fix my problems with the computer. It worked, so back to Target I go to return the Hard drive, since the computer is working and installation parts were missing so the new hard drive wasn't needed.

I was at the cash register, I told the cashier what my articles were and she started to charge also for the items of my girlfriend that happened to be behind me. I told her that we were paying separate and I also requested $40.00 dollars cash back. She went ahead and tried to void the transaction and I ended up with an extra $40.00 dollars. I saw my receipt and I was concerned so I went back and I told her and she called the manager and the manager said that, everything was fine and not to worry about anything. A week later my girlfriend got charge for the $40.00 dollars so she had to call Target to complain about it and after another week she got refunded. Then few weeks later (about a month), they went ahead and charged my credit card with the $40.00 dollars. I understand it is their money but how about if by the time they take the money out, I have no funds. People can't just go ahead and play around with other people's money and/or credit card. I will never shop again in Target.

The packaging on a baby's Dwell night light states that there are materials that have been found to cause cancer and birth defects. Could you imagine using these materials in any product, let alone one for a baby's room?

My daughter and I purchased a Polaroid camera (digital). We had problems with another brand camera's LCD display cracking. Before purchasing this camera we inquired of the salesperson if a cracked LCD would be covered under warranty. We were told that it would IF we PURCHASED a $20 insurance package. We were TOLD by the sales representative that such damage would be covered and that we would be given a loaner while repairs were made (I use the camera for internet pictures).

I took a coffee pot back to target to exchange it for a more expensive item and was refused and told that I could call customer service. I called customer service and they refused my exchange also. Target has a policy that forbids the return/exchange of an item without a receipt to prove that the item was purchased at target. The pot was purchased at target and given to me as a Christmas gift. The person that gave it to me, I don't want her to know that I am exchanging it.

I purchased a microwave from them while I was doing my Christmas shopping. While making popcorn one night, the microwave blew causing smoke to pour out of the back. This was in early February. I purchased the microwave in November. At first I could not find my receipt and was going to take it back to simply ask for an exchange. I found my receipt and went to take the microwave back, only to be told that since my return was longer then 90 days, 94 to be exact, they could not help me. I have worked in retail my whole life and you could have knocked me over with not only their policy, but their attitude as well. They gave me the phone number to their exchange line. After being on the phone for 15 minutes, they restated their policy and gave me another number to call. This went on for about an hour. I purchased an obviously defective microwave that Target will not exchange and couldn't care less if I was happy.

Return policy is unacceptable and filled with corporate corruption and greed. I was returning items without receipt but on baby register. Target will not accept items even though those items were clearly marked as a purchased on the registry.

I registered for towels and bath rugs at Target for my October 2007 wedding. I received some of the items for wedding gifts. During the planning of our wedding, and after we were remodeling our bathroom, the colors changed between the time we registered and now. I took the bath rugs and towels to Target to exchange them from green to blue. I was completely shocked when I was told that without a receipt, there was nothing they could do. I wasn't given gift receipts, and because more than 90 days had passed I was stuck with the color I had. The manager of the store was very nice and apologized for their policy. She gave me the Guest Relations number and said I could try calling them, but she knew they wouldn't do anything for me.

It is impossible to get through to anybody to find out what to do about an outfit that I couldn't get off my 3 month old son. The zipper was stuck and I couldn't get it down to get it off of him. I had three numbers given to me by Target. I called them only to be told that they had no number to give me to contact Circo and to go look up guangdond myself. I should not have to call china to find out information on products here in the U.S. What would of happened if I really had to get this sleeper outfit off my baby in an emergency and couldn't and he was hurt? Who would I contact then? I have spent the last 2 1/2 hours trying to contact somebody to resolve this matter and have gotten no where.

My daughter received 2 identical gifts for her 1st birthday. One was from an out of town relative.The other was from a friend. Neither came with a gift receipt and we did not want to be rude and tell someone we were taking back the gift they bought. Bottom line, Target has a HORRIBLE gift return policy! I have never heard of not being able to get store credit! Now my daughter was unable to get another gift. I felt so bad for her and there was nothing I could do about it. Somebody at Target better wake up and change their policy before they start losing a lot more customers. They have sure lost me.

There was an ad for a record to dvd recorder a short time before Christmas. The ad ran the item for $169.99. The same day as the ad broke, the item was sold out, and 2 other stores in the area were also out. I asked for a raincheck and was told that because this was a seasonal item they would not be getting more of them and so a raincheck would do no good. After Christmas, in early January, I noticed that they were still carrying the item, but now the sale price was $279. after popping into the store as I frequently do (or as the case is now, DID), I inquired about the price, and the associate assured me it would be that sale price again. It never has been. If in fact the item was not ongoing, I would obviously have to accept that a raincheck was not possible. Now since it is an ongoing item, the right thing for Target to do would be to honor the price. I work retail, and in a situation like this I would absolutely do this for the sake of good customer relations. Clearly this is not how Target does business. I will not shop there again. It is a shame that they have grown so big that the loss of one customer is of absolutely no consequence to them.

My wife and I had a baby registry with Target and wanted to exchange a boppy pillow because we received several of them during the baby shower. We'll, we were told that we could not even get a store credit without the receipt, now we were told that this was a new policy and this was to protect target from boosters, thieves, etc. Okay, I understand that, but why are they making their consistent customers suffer from that and what is the purpose of the registry? How many people have gift receipts for all of their duplicates, and even if they have this stupid rule, at least allow your baby registry guest to return since we endorsed our family to shop at this store. I am angry and if something doesn't get resolved, I will start a website to boycott target and leak that return policy rule!

My Daughter, Jen and her husband received a file cabinet for their wedding. It was dropped off by the guest 2 days after the wedding. Jen and Sean had left Colorado for their new home in California the day before. The file cabinet was on Jen's bridal registry at Target. I took it to target to return, so I could get a gift card and send it to them so they could repurchase the file cabinet there. The gift registry showed the file cabinet was purchased there. When Jen signed up for the registry, she was with the understanding the registry could be used as a receipt if an item needed to be returned. When I tried to return the item, I printed out the guest registry, but was told that a month before Jen signed up for the registry the policy was changed and could no longer be used as a receipt. The file cabinet was $25.67, $5.67 over the return limit.

Target's return policy is absolutely absurd! I recently had twin girls and completed a baby registry at Target. In the excitement of registering, I signed up for a few items that were a little extravagant. I soon realized after the girls were born that diapers and formula were more important than some of the items I received at my baby shower. I decided I would return the items and purchase more of the necessities instead. I didn't get gift receipts but assumed that I could get a store credit from Target. I was told that since the items were worth more than $20, I could not return them. I asked to speak to a store manager and she treated me like I was ridiculous for expecting to get a store credit and there was nothing she could do for me. I was too embarrassed to call my friends and ask them if they still had a receipt for the items so I just kept them. There was about $120 worth of items that I will probably only use once. I can assure you that I will never shop at Target again and I will tell everyone I know that they shouldn't register at Target for baby or wedding items. I hope Target learns their lesson and loses sales for having such a ridiculous return policy!

I went to Target to return a pair of jeans I bought that were the wrong size. I told the clerk I didn't have a receipt but would have used one of two credit/debit cards. The clerk scanned both cards and said that my purchase didn't show up. I said I'm not sure why, but I needed to purchase other things so just give me a store credit. I was told they don't give store credits for merchandise over $20. My jeans were $27.00. I was taken aback but such a horrible policy but said well, I just need another size so I will do an even exchange for the exact pair of jeans in the next smaller size. The clerk said that she could not do an even exchange without a receipt even if it was for the same item in another size. I was very confused by such a policy and asked to speak to a manager. The Manager told me that they could not do even exchanges for a new size without a receipt.

Targets Return Policy

I received a wicker bag & headband (that I will never use) as a gift. I went to return it to Target (tags still on), and was informed that if you have a return with no receipt, you are allowed 2 maximum returns (on a gift card), with each being $20, per year. I have never heard of such a thing in my life. I asked if they have any documentation on this, because I was staring at the return policy clearly posted, and was looking for something that said this. Someone that worked there started yelling at me, saying that First of all, our return policy says you must have a receipt for a return. I did not think it was that rude of me to ask if I could see some documentation stating this; and I could not believe this lady was yelling at me. I am over shopping at Target, and dealing with their return policy and rude workers.

My wife purchased a tire inflator for my birthday from Target. She discarded the receipt after my decision to keep the product. I went to use the inflator last Saturday and it didn't work. Upon returning the product with no receipt, we were told that it was policy and there was nothing they could to help us. Whatever happen to customer satisfaction? Amazed that they treat their customers this way and we will no longer shop at Target. Thinking we can get at least three others to do the same. All over a $25.00 item. Target, good luck in the future when your reputation is all you have left.

My son's House and contents were taken in the Feb 5, 2008 tornado in Hattieville Arkansas. They lost everything. They have a 9 month and a three year old. The insurance paid them and we decided to go to Target as they were the only place we could find a baby bed as we had been to Toy's R us, both the Little Rock and North Little Rock Stores and they were out. We picked up out the Bed, Dresser, changing table and rocking chair to replace what was lost. We went to check out, they would not take my daughter-in-law's check because it was a temporary check, so I wrote out a check from my account for the total amount $989.55 but they said they could not take my check. I could not understand this as I have written checks to this same store a dozen of times. I got upset and asked why and they said I had to call a number on the back of my check.

I registered at Target for my upcoming baby due in April. At the time, the registry seemed ideal. However, at the shower, something had gone wrong and I received 3 baby monitors, 2 diaper bags, and 2 bouncy chairs. It was very embarrassing to open up repeat items and I assured them that I would return them for other items (some people at my shower I barely new so I did not even think to ask for a receipt). When I got home, I called Target to ask about their return policy, where I learned the no receipt, no return policy. I explained that the website had committed the error causing the duplicate items, but the customer service did not care. She indicated that if an item was over $20 then it was not returnable without a receipt. Even after explaining that they were all gifts and I had a registry at the Target, she kept reiterating that the was store policy. I stated, Well, If that's your policy than I am going to shut down my registry. She stated, o.k.

Target has a policy of no customer paging. They don't even consider the circumstances of the need to find someone. We don't page customers, no sorry, no offer to put an annoucement on the walkie talkies that all the floor personnel carry (apparently just for their amusement). I will not go back for fear of getting separated from my family again and not being offered some sort of help. Heaven forbid my granddaughter became lost and having to endure this attitude.

I purchased a tent on 01/10/08. Went to set up tent and noticed small tear in rain fly. Returned to the store in Orange City to exchange it on 02/04/08. They were out of stock on the product. So I kept it and waited until they had gotten some in. Called back on Wednesday, and they were still out of stock. Called back on Friday, and the Dept. head told me the whole camping section had been reset, and they were still out of stock. I myself went into the store on Tuesday the 12th and noticed they had gotten some tents in, so I brought my tent in to exchange it due to it being damaged. The lady was very cooperative, went and grabbed another tent and brought it to the desk. She then told me she could not exchange it, because it was a different product.

I Bought a Polaroid digital camera model # i631 that had a junk usb port and had to bring it back. I got a new one that also had the same problem with the usb. When I purchased the second camera with the money the customer service refunded me, the cashier failed to give me the receipt for that purchase of the second camera. The store will NOT give me the $94.79 back for the second junk camera that I am stuck with because the cashier failed to give me my receipt which I should have asked for after returning one bad camera already! I spoke with the store manager and she has the journal roll that shows my proof of purchase. Yet she said she was unable to do anything for me even though they show proof of purchase because they cannot find a vcd # for the purchase. This makes no sense to me that the store has everything but that #!

Honestly, I don't know why I shop at Target. Their return policy is so frustrating. I had purchased 4 pillows for my couches. I went to return them without a receipt and was told that 1. you can only return once a year without a receipt and 2. that since I had no receipt that I could get a credit but I could only use it in the section that the pillows were bought. Prior to this experience, I had registered at Target for my wedding shower and had the same problems returning stuff that was on my bridal registry. I was given duplicates and was told AGAIN without a receipt I was stuck with the merchandise. There is too many other stores that are customer friendly and willing to bend over backwards to service the customer. So given that, that will be last visit shopping at Target!

I had a baby shower on January the 17th. I had gotten two baby bouncers and had told a Target employee that I wanted to return the one from there. Idid not get a gift receipt, but the bouncer from there was on my baby registry. They told me I couldn't return the bouncer; they have a new policy. They asked if I could have the person who bought me the bouncer come in, and if they had paid debit or credit they can look it up. I told them it was a friend who lived in Arizona that is 5-7 hours away, and I told them what if she had paid cash. They said they couldn't return it--only if it was under $20, My bouncer is $29.99. I told Target I didn't want cash; all I wanted was store credit . What am I going to do with two bouncers? They said they couldn't do anything about it.

I do a lot of online shopping with Target. I just happened to notice that Target taxes on shipping and handling. Is this legal? Is shipping and handling a taxable service?

We received a gift for the holidays of a GE wall phone. It stopped working this week, and when we tried to exchange it at Targer, we were told about their sorry return policy.

My 82 year old mother purchase a Target Brand comforter set for me. It did not go with my furniture at all. I did see a Target Brand set that I really liked. Without the receipt I went and tried to exchange one for the other. I was told I needed the receipt. I asked Mom (who has real memory problems) for the receipt she could not find it. I called customer service phone number on their site. Explained what I wanted to do. Explained that it was in original packing, still for sale, and all I wanted to do was switch it for another set.

I registered with Target Baby Registry in December of 2007. Upon registry I was not notified that Target has recently changed its policy as of August of 07 that they no longer offer exchanges for items 20$ or more without a receipt. I received 2 of the same item. Each item was 40$ and after speaking to the store manager I was unable to exchange the item. He gave me a phone number to a customer service line in India where I was told the same thing. I would have never registered with Target had they notified me of how inflexible their return policy is. I am also unable to easily delete my registry. There is no option on the website to delete a registry, or multiple registry items at the same time which I feel is a deliberate obstacle.

A few years ago my daughter created a wedding registry at Target. A generous family friend purchased a complete set of the stainless steel flatware that was on the registry. When my daughter opened it she found that many pieces were RUSTED. The store refused to take it back, replace it or give her store credit since she did not have the receipt! But it was on her registry! Her argument fell on deaf ears. None of her siblings or friends have registered for weddings or baby items because of this. I hope this policy has changed but from the looks of the complaints on the internet, Target still seems a lousy place to shop.

My mother-in-law gave me two sweater sets from Target for my birthday. They were nice, but they were too large and I wanted to return them. They were Cherokee brand, so there was no dispute they were purchased from Target. Since they were a gift, there was no receipt. They have this strange policy of not being able to give you credit for anything over $20.00 without a receipt. You can only return without a receipt twice in one year. The merchandise I was returning exceeded my $40.00 limit for the year. She used two transactions to do the returns. Now I am stuck with a sweater I can't wear and I can't return.

I returned a rechargeable flashlight on 1/20/08 that my son received for Christmas from a relative. The unit was defective and would not accept a charge. I did not have a receipt or gift receipt. The packaging indicated that the product was made exclusively for Target. I was seeking to merely replace the defective item or exchange it for a comparable item. The Customer Service person scanned it and said it was not in their system so there was nothing she could do. I asked to speak to a Manager. They brought out a Head Cashier. He also scanned the item and said since it was not in there system, nothing could be done. I said I didn't need a refund, just wanted to exchange for like item or comparable one. He said nothing could be done since it was not in system. It seemed like a cop-out answer. I turned to leave and he said if I didn't take the item he was throwing it in the trash. I told him to put it there along with any future business relationship I may have with Target.

I just had the most shocking return experience of my life: Target! That is all I have to say - their return policy is stupid! My best friend just had her son's first birthday party and received some clothing that was purchased at Target. The sizes were too small (which is a norm for 1st birthdays). We went to Target in Fairfield, NJ to exchange the clothing for the correct size. She was told that the clothing could not be returned without a receipt. Returned? We never asked for a return. We want to exchange. They gave us some stupid story about inventory. I am no rocket scientist by any means, but if you scan an item that is being returned it will go back into the inventory, and the correct item will be taken out of inventory.

I purchased my granddaughters big wheels for Christmas and had them shipped. They already had riding toys and did not need/want the big wheels. My son tried to return the big wheels with one receipt for both. When they placed the number in the computer, only one showed up. The receipt clearly reflected 2 and the total sale amount. My son called from the store and the manager there asked for my credit card number in order to verify the sale. I found that very unusual. To add insult to injury, they did not refund the money but provided only a gift card. There is no where online where I can find a way to contact Target to let them know how disappointed I am in the entire process and for them to acknowledge the inept customer service. For a $65 sale, they have lost my future business as well as that of my other family members.

I purchased 3 items ane 2 out of the 3 items rang up for more then the price listed on the shelf.

My adult son gave me a set of green sheets for Christmas. I would really like to have blue. He works long hours, and we don't see him too often; so, I was really happy when he brought me the gift receipt. When we tried to exchange the sheets, it turned out that the gift receipt was for a different item. We called our son at the customer service counter and read the clerk his check card number, but apparently he paid cash. He wasn't sure whether he still had the receipt and he wasn't at home to check. Another customer heard our conversation and urged us to speak to the manager. The manager told my husband that he could not approve an exchange without a receipt but that someone at the corporate office could. He called the corporate office, and my husband spoke to someone who said that only the store manager could approve such an exchange. In short, neither would. I still have the unopened sheets, and Target still stocks the item. All I want is an even exchange for a different color. I have no idea whether my son still has the receipt or when, being absent minded, he might get it to me. I have written the CEO of Target about this incident. I do not know whether he will ever respond.

I purchased 3 children's plastic cups, and the handles broke off and sharp plastic pieces were left. The cups have animal faces: a frog, monkey and lady bug. The manufacturer is Bollie Sunny/Patch made in China.

I got a wireless Thermometer for Christmas that happened to be pink. I went to the retailer, Target, where the item was purchased to exchange the item for a different color. The bubble pack was never opened and I didn't receipt. Well after having a rather inept person try to explain something about their policy I finally said Why don't you just say we don't do exchanges? He then told me if I had a drivers license he could give me $10.00 for my $25.00 item. I still haven't figured out that policy.

I attempted to return a DVD player at Target which I had received as a Christmas gift. They refused to refund money or give store credit saying they could not refund for items over $20.00 if I did not have a gift receipt.

I tried to return a wine refrigerator I received as a Christmas gift. Target would not even exchange it for store credit because I did not have a receipt and the value was under $20. Another time I went straight back to a Target store in Nashville when I realized I was charged for something I didn't buy. Both times I was treated like a criminal who was trying to get something for nothing. The store in Nashville wouldn't even talk to me until they pulled out the security tapes of my purchase! And that was for a small item. I asked the manager if he really thought someone traveling from Colorado to NC would waste time trying to get $14.99 out of a Target store.

For Christmas, I received a set of king size 500 count bed sheets from Target. They were the wrong size/color, and all we wanted was to get a set that was the correct size/color. The manager of the Target at 10900 Lakeline Mall Dr. in Austin, TX, told me rudely that they were over $20, and there was nothing he could do without a receipt, gift receipt or the original credit card that it was placed on. The second I tried to clarify, he turned his back on me, grabbed a small piece of paper, wrote down a number to corporate office, and said, "You can just call them." Then he called the next person in line. Unreal! This is no way to treat a customer. To ask my brother for a gift receipt was beyond rude, and he only pays with cash so there is no credit card to look up.

My daughter received a gift card for Target from her great-grandmother in Florida. Today, we went to the store to pick out a toy for her that would be her Christmas gift from her great-grandmother. At the register, I was told that the gift card was no good and probably wasn't scanned at the register when it was purchased. They expect me to get the receipt from my husband's grandmother down in Florida to prove that the card was purchased. It floors me that Target refuses to take responsibility for their own mistake. Of course at the register, I can't tell my two-year-old that she can no longer have the new toy she just picked out because the store will not accept the gift card that was sent to her. So, I have to buy the toy for her, and I'm stuck with this useless gift card.

In a nutshell, I spent thousands of dollars a year at Target. I can say with 100% accuracy that I am in a socio-economic group vastly out earning any Target store manager. Ironically, after spending about $300 at Target.com on my son, I drove down the street to Target to EXCHANGE a vacuum filter that I purchased a few months back when I bought groceries. Anyway, the store manager looked me up and down like I was from the slum or something because I was dressed down. In any case, no more of my money goes to Target.

My sons received some things from Target for Christmas that needed to be exchanged. Two items were duplicates of gifts already received and one item was non working. When I went to exchange them, I was told I could only choose two to exchange since I didn't have a receipt. I asked them why I couldn't return two of the items and then just evenly exchange the non working toy for an identical one that worked. They said they could not even replace a non working item without a receipt. This was not even an expensive toy, it rang up at $8.99. I was told I would have to choose only two to exchange and keep the other item. So, my sons have to choose to have two of one item or a toy that doesn't work. This policy makes no sense to me. I was not asking for cash back, only the opportunity to evenly exchange items. It's not like they were losing any money exchanging one toy for another. This is an absurd policy and has cost Target a very loyal customer.

My son gave my husband a Crosley radio/record player/cd for Christmas. It cost $99.00 and we wanted to upgrade it to another Crosley that burned albums to cd's, but my son couldn't find his receipt. We weren't asking for anything back, we were going to spend another $150.00 or so for the upgrade. They have the dumbest policy I have ever heard and are so obnoxious about it. We will never shop there again. I will go miles out of the way before entering another Target store.

On 12/22/07, I was shopping online when I saw the stocking holder that we had been looking for and it was marked down 50%. It did not state that it was only on sale on the net and gave me the address to the closest Target store. I went there and noticed that it wasn't marked down so I took the item to the customer service desk and the employee scanned the item and told me that it wasn't on sale at there store yet but if I would keep the receipt and come back in after it goes on sale that they would refund the difference. I took the receipt into the same store that I purchased it from today with my receipt in hand and explained what had happened and what I had been told. The employee behind the counter pointed to a wall that was covered with papers and memos and said that it was in their return policy that refunds only are given on sale items and not for items put on clearance. This store is approx. twenty five miles from my house and I sure wouldn't have driven back and fourth for a $12.50 refund if I hadn't been told that it was a sure thing. Very, very poor customer service and I don't plan on shopping there again.

My wife bought me a DVD set for Christmas from Target in December when it first came out. I ended up receiving an additional one from someone else without a receipt. We had kept my wife's receipt and went to return it yesterday and was told by the customer service associate that the receipt had expired and there was nothing they could do about it. When I asked to speak to a manager, the next person came over and said the same thing. When I asked why they have an expiration date, she said she didn't know, but that it was corporate policy. She said she would have someone else come over and talk to me, presumably another manager.

On Sept 12, 2007 I went to the Target pharmacy in Niles OH. I asked to have a VALID, LEGAL prescription filled. The pharmacist on duty refused to fill the script because it was for pain medication. He claimed that he would have to talk to the prescribing physician in person and that couldn't be done until the next day. I was in excruciating pain with a toothache and was TURNED AWAY! I went to a supermarket and had the same script filled immediately. I complained to Target via email. They called me on the phone and said they would look into the complaint. It is now 3 months later and I have yet to hear from them.

I bought a crib bedding set by Babylicious for my son at Target.com and I ordered 2 extra crib sheets. Well, they don't fit the crib mattress at all. They are not snug to the matress. I contacted Target.com and Babylicious and neither will give me a refund because I washed them before I put them on.

I have been accused of being a liar and a scam artist more than once in dealing with Target. I have been verbally attacked both in person and over the phone and laughed at to my face. At one point I was told that it was a nice try and they were sorry that they caught my little game. I feel as though target has stolen four hundred and thirty dollars from me.

My twin daughters' received the PS2 Guitar Hero game for Christmas from their grandmother. The problem is that the disc froze in the game console. The game was a combination pack that included two guitars. I took the disc back to Target to exchange and was told I had to bring the entire package back, including the guitars. The problem was they no longer sell the combination pack so I would have to buy two different guitars and the disc for an extra $50.00. Plus their Grandmother paid with a Visa so she would have to go to the store in the middle of winter to refund it. I was told to call back everyday to see if they got the bundle packs in. They had plenty of single discs in stock and could have simple exchanged mine for one that worked but they refused.

My son recieved a DVD for a gift from my mom. The DVD for some reason would not play. I asked her where she bought it and she told me Target. I went to Target to exchange it for one that works. My mom couldn't find the receipt. She had paid by cash so there was no way to look it up by using the card it was purchased with. The people at Target told me that they couldn't evenly exchange it without a receipt. They could give me store credit for it and I could re-purchase it. Here's the kicker. They were only going to give me $14.98 for it because they go by the lowest sale price that item has been on sale but I was going to have to re-purchase it at the current price of $19.99. How absurd. I just wanted a DVD that worked. I told them forget it and I took my DVD to Walmart where they graciously exchanged it for one that worked. So, Target has lost me as a customer and from now on all things will be bought elsewhere.

I recieved a BBQ tool set priced at $19.99 for Christmas without a receipt. I live in an apartment and therefore do not own a grill. So I figured since it said on the back Target Brands, I would return it with no problem. At the time I did not know the price of the product. So I went to the service desk and the lady went to return and then stopped and said you can't because it is over 20 dollars and you need a receipt. So I called and talked to a manager and 3 different guest relation people before finding out that the price is $19.99. Now the lady said she couldn't return because it over $20 bucks. Well it wasn't, it was the taxes. How stupid is that?

I purchased a DVD which happened to cost more than $20.00. When I got it home I noticed the receipt was not in the bag, nor was it given to me. A couple days later, I needed to return the unopened in-tact DVD since the person I purchased it for already had it. Nothing wrong with it. I was then informed by a very rude customer service employee that I could not exchange it without the receipt. I explained how I was not given one, and then was told that this was not their problem. In this case, not only was I faced with a terrible return policy that left me with merchandise I do not want, but the employees on both visits were either incompetent or rude. I will take my business somewhere else.

We are registered at target for our baby. We have been receiving gifts and many that are either without a gift receipt or not on our registry. We went to try and exchange so we could get the things we wanted and were told we could not. I don't know how a business expects to satisfy customers when they don't care about them. To make things even worse, we had been in the previous day and the clerk did not give us our gift receipt back; and when we went back the following day to return items that had been on that receipt, we couldn't. Once again Target shows how they are concerned about there customers by making us suffer for a mistake by their own employee. Maybe if we treated Target the way they treated us and quit shopping there, they might have a better appreciation for the customers who keep them in business.

I purchased a deep fryer for my sister for her birthday; it was $34.99. She found out her cholesterol is high, and decides not to eat fried foods anymore a week after her birthday. She never opened the fryer; it was sealed with factory tape still. I had bought it about 2 weeks before her birthday, lost the receipt--paid cash--what a mistake. So we go to the store together to EXCHANGE IT. Well she's told per their NEW RETURN POLICY, a receipt is required for ALL RETURNS/EXCHANGES. Two sales clerks and a mgr. told us that if the item is over $20, and you have no receipt, they do not have to take the item back. My sister even said this is a huge box, how could I have stolen something this size? They just kept reciting the return policy to us like robots and gave us the customer service 800# to call about it. I called, and was asked about 10 times, well do you have your receipt? How many times do I have to say I lost it? So no help there.

My wife and I registered at Target for our wedding. We returned six items (bathroom set) to Target. The one item without the receipt was a towel rack. Because the item was over Target's twenty dollar return policy, we are now stuck with it. Target told us to contact the family member that gave us the wedding gift and ask for a receipt. The item is made by Target and holds their emblem on the box. The 800 numbers that Target gave to us for complaints are in Deli, India. We have spoken to seven people, mostly thousands of miles away.

I wanted to purchase several hundred 4x6 pictures. Their website states they sell them for 0.15 cents. Since this was the lowest price I found in my area, I went ahead and spent several hours uploading 282 pictures. On the last page of the ordering process the price changed from 0.15 cents to 0.20 cents. I called the store and spoke to the manager and he said, "I am sorry, I don't know what to tell you. I have no control over it or know who to tell you to call."

I purchased four towels for personal use. In the 1st wash the towels were shredded. Target refused to replace them because I did not save the receipt. I paid with my hard earned cash. The woman refused to listen even though the towels were sitting there faded with treads hanging out before her. Targets receipts warn that you must keep them for 90 days for a refund. Is their merchandise only good for 90 days or what?

My wife and I had purchased a crib set, matching mobile, and blankets for a boy that we were told we were going to have a few months ago. When we were surprised with a girl, we had to exchange a lot of merchandise at various stores. When we went to Target to exchange the bedding and mobile with our receipt, they stated that they will not do it since our receipt is over 90days old. We stated that we were willing to do an exchange and they will not allow that either. We have never heard of an expiring receipt. They still sell the same crib set and mobile - so it is not discontinued.

Previous frequent customer - no longer a customer of Target

I went in today to buy some holiday party supplies and was initially struck by the lack of sales associates out on the floor, and also by the fact that the down escalator was not working. Maybe that should have been a sign, but I grabbed the stuff I need and went to ring out, using my debit card. When the transaction cleared the cash register scrolled out a blank receipt. The cashier's response was, Well, are you planning on returning anything? As if that's the only reason someone would want a receipt! I told her that I simply needed a receipt, and could she call a manager over to see what we could do to get one. The manager, had the same attitude as the cashier, she said that if I really wanted a receipt (as thought this were an unreasonable request) they would have to redo the whole transaction, but I wouldn't see a credit for the voided transaction for 48 hours, and I would just have to take their word for it that it would work out, because I had no receipt!

I was fortunate this year to receive Angel Tree gifts for my 3 children. This is an anonymous gift from someone who chose my family. I received the gifts unwrapped with all tags on the clothes purchased at Target. Unfortunately the clothes purchased for my son were all a size too small.

I registered at Target for my baby showers. I registered for the Fisher Price Jumperoo and received two of them, which cost about $70.00 each. Our daughter arrived a month early, so one of the showers was postponed for about a month. When my husband and I took one of the jumperoos back to Target to return it, they refused. The box was unopened, not damaged in any way, and had a Target sticker on it. We were told by the manager that they could not take it back without a receipt, because we had registered in August 2007, and the person who purchased it was not present to show them their driver's license or some other form of ID. Four different people went in on the gift, and I did not want to have to ask who did what in the whole process since they were so kind to buy such a nice gift. The manager said we should call the corporate customer service.

I was going to purchase a 62 piece tool set that was on sale for $19.00. This was clearly marked on the SALE sign. The 62 piece tool kit rang up for $59.99. They called for someone to check the price. They said the one that was $19.99 was a different one. They asked if I wanted the one on sale, and I said yes. When it was brought to the front it was a drill. I explained to them I wanted the 62 household tool kit set, and they went to get the kit that was on sale. They brought up a 161 piece tool kit set. I explained that I wanted the one that was on sale which was the first one that I brought up to purchase. They would not honor the sale sign and said it was a typo. I asked for the store manager who, of course, was not there.

I purchased items 8-28 at this Target store. Today,12-08-07, I went to return 2 sets of UNOPENED bed sheets for an exchange. At first I was told to go ahead and find the correct size and return to customer service. They did not have the correct size for my mattress, so I asked for a refund for those two items. I was informed that the receipt had expired. i was not aware that receipts expire. I asked to speak with a store manager and fallon stone stated there was nothing he could do. I then called the police to file a report as I intend to go as far as possible with this matter. here now I have $60.00 dollars of merchandise i cannot use, yet because my reciept expired about one week ago,Target refuses to help me out. I called corporate offices, spoke with a Steve and a Pam,and was told nothing could be done at all. These sheets were not used ,not opened. I asked Pam that if I had returned the bed sheets after using them, and returning them without the original package I would have gotten new sheets aslong as my reciept was current? She said yes, but because my receipt expired I was out of luck.

My aunt and uncle purchased a musical mobile at Target. A few weeks later it fell on my newborn son due to a defective hook in the product. I took it back for an exchange but was told their policy would not allow a return. After trying to get them to simply replace it and their repeated "no's", contacted Target Corporate. I told them my story and they refused responsibility, had no compassion, and didn't apologize.

I purchased a child's footed pajama set last Sunday November 25th. It was a 3T, and I brought it back today for an exchange for a 2T. I had misplaced the receipt, but all I needed to do was exchange it. The customer service person informed me that I would have to pay the difference between the sale price (which is what I paid for it) and the original price. I immediately asked for the Manager. I refused to pay the DIFFERENCE SINCE ALL I WANTED TO DO WAS EXCHANGE the item for the correct size, not get a refund. This is absolutely the worst policy I have ever encountered. To ask me to pay the difference for an even exchange is totally inappropriate.

My spouse and I decided to register with Target stores through Club Wed. We were told of no such ridiculous return policy as we realize now Target has. Target's return policy states that if you do not have a receipt or proof of purchase, the item cannot be returned if over $20. If the item is under $20, only two items can be returned per person every year.

My wife called me and said she had seen I-pod Docks that plug into your car lighter for $49.95 at the Springhurst Store. I went to get one for her as a Christmas gift. When I got there, they were clearly marked $49.95. At check out, it rang up as $89.99, but I didn't notice because I was fumbling with the card reader.

My daughter and son-in-law stood in line at Target on black Friday from 2:30 am until opening to get me a psp bundle. Mike, the manager assured them they needed no line ticket as they had plenty of psp bundles. When they went running back to electronics the sales person handed my son-in-law a psp when he asked for the sale bundle. When all three of us met up with each other and went to checkout, we had the wrong psp pricing at $199.00 with no game. The sale was psp with five games for $169.00. We pointed out to Mike that he was not matching the $169.00 price unless he included the five games with the system. There was no swearing, but we were upset since we were in line so long and assured we would get the system. Upon continuing to try and explain to him, he turns to me and stated, if you want to complain then leave my store; I can called security over.

I went to my neighborhood Target Store on Friday 11/23/07, the day after Thanksgiving. I went for 4 things in the advertisement; I got there 2 minutes after the doors opened, and all 4 things were sold out on a two-day sale.

I ordered from Target.com in error--mine or the site's--4 fireplaces. Called and was told to refuse when delivered. Received the one I wanted. Refused online and UPS. Received refunds for two (plus shipping) Received refund for shipping on the Order for the third, but not the actual cost charged to my Visa of $386.28.

Target's return policy is terrible. I received a gift of an outfit for my daughter but did not receive a gift receipt. I just wanted to exchange the outfit for a different color (an item currently in stock). I was not allowed to do so because I'd had two non-receipt exchanges within a year. For as much money as people are spending at Target, they should treat their customers better.

My daughter registered with Baby Registry at Target and consequently made up her list of items and quantities. She received multiple duplicates and quantities larger than the number she requested. Even though her registry lists the items as being fulfilled she still received multiples of the same item. When she attempted to request an exchange (not a return), she was informed of the new return policy which will not allow her to make any exchanges or returns on items unless she has the gift receipt. Several of these items did not come with a gift receipt.

I have several prescriptions for pain from my doctor. I have been getting them filled with no problem until I took my prescription to Target, and the pharmacist would not fill it for me. He said I could buy it over the counter. I told him that it was prescribed by my doctor and that I was on workers comp. He still wouldn't fill it for me, so I left and had it filled at another store. When I called the corp. office they agreed with him. This was the first time I had ever shopped in Target. I don't think I will ever go back there again.

I registered using the Club Wedd registry at Target. I received many duplicate items off my registry list, and I had not received a gift receipt for them. When I tried to return these items to Target, I was told that I was not allowed to return anything worth more than $20 without a receipt. I was also only allowed to return two items worth less than $20 each without a receipt in a 365-day period.