Target Stores Reviews

It was only time and inconvenience I lost but I have every intention of packing up the Ipod and two WII game systems I purchased from Target in the last couple of weeks and returning them for a refund. I played by the rules but Target did not. Don't advertise any items until you have a firm date from the manufacturer for the release date. Target has lost a good customer. No physical or economic damage was incurred. Just the loss of my time and absolute frustration against Target and their poor business tactics.

I originally put in my bank card and signed my name. Then I was told that I had to use my Target Card to get my 10% discount. I asked if I was already charged for my stuff, because I had already signed for my purchase. The clerk just stood there and stared at her computer. She did not say sorry or anything. I asked another clerk if she could help her. A guy clerk came by, and I asked him if he could also help her, and he was really rude. I wanted to know if I was charged already on my other credit card. He informed me that he did not know anything about the registers, but then said I was not charged.

I then put in my Target charge card, and the order was finally completed after about 10 minutes of waiting. Not one thank you or anything. I asked the clerk, not responding to me at all, if she could call up a manager. The guy up by the register told me that he was a manager! His name was Jason. He did not respond appropriately to any of my questions or concerns. He kept on "egging" me on and trying to get me riled up... The customers behind me said that, "Boy were they rude to you." Feeling frustrated and in disbelief of what was taking place, I asked Jason if there was another manager above him. He said "yes" and continued to "egg" me on.

I then went to another clerk, and asked if she could please call the other manager up and she just stood there, looked at me, and did nothing. I ASKED if the clerks were like "zombies" (this being a rhetorical question) because I could not get a response, help, or anything from them. A lady manager then was called up, and I asked if I could speak to her in private away from other customers. Jason continued to "egg" me on while the other manager was coming up. Once she came up (**) I explained what happened, and she did apologize. She told me that she would talk to all three of the workers.

I was so frustrated. Business' are competing for customers and I shop at this store a lot, and donate to my school through the Target Program. The entire check-out process was such a negative experience. I decided to return everything I purchased. While the lady manager returned my items, I found out that my original clerk (**) had charged me for the item the customer if front of me was trying to pay for. Had I not returned my items, that customer's item would had been paid for on my receipt as well as it having been paid for by her at another check-out lane. My only other complaint was that I couldn't hardly get through many aisles because workers kept blocking them with skids of merchandise.

The tags were on your logo, CHEROKEE brand, and they offered me $1.00 back. It's not the money, I asked for STORE CREDIT, to surprise my son after months of family sadness. I am disappointed that your workers are unaware of today's money problems. I am aware of the store policy but it was a true oversight due to a mourning period and they were so cold to me. I have spent so much money and time in Target in the past. I am shocked. I could understand IF the tags were not on the items, but the stickers and tags were there.

I told the "manager". HE WALKED AWAY FROM ME. That hurt more. I wanted store credit, not to escape with $15.00 in my pocket. I am uncomfortable asking for the receipt, it's been too long. Please help me. I am crying now due to being embarrassed. The store's workers made me feel like a loser and after just losing my father, this is NOT what I need. To whom is reading this....I just wanted to make my son happy. HE deserves it. Thank you.

I guess it was the manager, nice looking woman brunette w/ blue eyes said, "We can't refund your money. It's already been opened. Is anything wrong w/ it?" I said, "no just doesn't work on my pc." She stated, "Well we can't take them back cause we can't resell them." I was like, "ok so I'm stuck w/ a game I can't even use," and was getting ready to walk away when she told me w/ a little tone in her voice that I should make sure it's compatible before I buy it. In the meanwhile next to me a lady wants to return some sugar daddies and sweet tarts candy cause her little girl didn't like them. SHE RETURNED THE CANDY. TARGET EMPLOYEES DID NOT REJECT THE CANDY. THEY REFUNDED HER MONEY. OH YA AND SHE BOUGHT SOME SOCKS!

However, I was not trying to return this item, but rather exchange it for the same exact product only in a different size. Each store was apologetic for their policy and said that there was nothing they could do. I guess the thing that confused me is that when I visit competitors of Target, I have been able to exchange for the same product without any issues.

Needless to say, I did not exchange this item as I did not feel like allowing Target Corporation to make an additional $15.50 on this purchase. I have since called their customer service department and filed a complaint - they told me they would route this to the right people. I also sent an email to their guest services branch and got the following response back: Dear Tim, I'm sorry the amount we're able to refund you didn't meet your expectations. During your visit our team members explored the possibility of returning your shirt without a receipt. We've established guidelines when offering this service to provide you with a consistent experience. We track and limit these expectations to small gifts twice a year. Additionally, the amount we're able to refund reflects the lowest selling price in the 90 days....

When I received this response I felt like it was nothing more than canned corporate banter that had been sent out numerous times before for similar situations. That being said, I then wrote letters to both their President & CEO as well as their Sr. VP of Sales & Marketing and am still waiting on their response.

I tried to return the item and was told that any item over $35 that was paid with cash and no receipt available could not be returned. I asked if I could get a store credit and was told by the clerk that the item was over $35, therefore not eligible for store credit. I asked if I could get a store credit for a lower amount (under $35) and they said no.

The clerk said that I could contact the manufacturer. Unfortunately, the manufacturer is Target. The item is made for Target only. I sent an e-mail to customer service on line and they said that they could not help me.

I have a shower curtain rod that I cannot use and am out $36.

We spoke with two managers and eventually had to speak with Jeremy (LOD) who was rude, impertinent, and told me that he didn't care what the sign said he was not giving me the jacket for the sale price. He further went on to explain that he didn't care if I called the bureau of consumer affairs or anybody else he was not honoring the sign which was posted above the merchandise. I asked him for a copy of the sign and he told me it was the property of Target and he wasn't giving me anything. Eventually he gave me the sign. I asked Jeremy for his managers name and the name of his district manager and he told me he had no district manager and the store had no district manager. He proceeded to give me an 800 number and told me that I could accept a 10% discount and if I didn't take that he was going to cancel my sale. to get out of the store.

I repeatedly told him that he should watch how he was talking to me and that he was being exceptionally rude and disrespectful to me, but he carried on anyway. I want a written apology from him for his failure to provide customer service, his rude attitude, and his telling me blatantly that he was going to cancel my sale, and him telling the security guard to put me out of the store. I want the difference between the $44.99 price of the jacket and the displayed sale price of $19.99. I have been a shopper at Target since it's opening in New York and in New Jersey. Thanking you in advance for help in resolving this matter in a satisfactory manner.

I live one hundred and forty-five miles from that Target store. The closest Targat to my home is over fifty miles away. I have family in Philadelphia, where I purchsed the product. I have no reason to drive one hundred miles, round trip, to exchange an item costing $38.00, so I waited until I was going to Phillie again to return the purchase. Because the purchase was made more than 90 days before, Target refused to exchanged it or give me a credit. I have spent hours trying to find a person's name, who works for Target in a capacity to deal with this situation, but to no avail. I will continue to search for a contact, because I want a real person to know how upset I am about their arrogant policy.

Target would not accept that. We don't make mistakes is what the manager said. I said, I don't need money-just credit. He said no. He also said there is a stain and how do they know I didn't put it there? I called customer Relations and the woman was condescending, repeating my story back to me but changing the words to sound like I was at fault...you stained it, ... you lost the receipt.

I told her I should not be punished for them selling stained product. It was useless. She refused to give me a supervisor and finally hung up on me after telling me I was not professional. This is NOT my profession--it's Target's! I will never shop there-they are thieves!

Lost customers AGAIN!

I called Target and explained that the spokes were made from defective metal. They told me to bring the bike into the store for inspection. I complied. I was told by the front desk that since the bike was more than 90 days old they couldn't replace it. They wrote up a repair work order, took my bike and promised to fix it per the repair contract that I signed.

I called at 30 days and they told me it was out being repaired. I called at 60 days and got the same story. I made 4 round trips to the store trying to find out where my bike was at a cost of $90 in gas not to mention all the time I wasted on the phone with Target and travel time.. I drove there twice last week. Once to meet the arrogant Alexis (store Mgr.).

Last Friday, September 5th I went to Target for the 4th time and picked up my bike. No repairs were made. Jeff (bike dept.) claimed that the model Schwinn I bought from Target was no longer carried by the store and the replacement wheels were unavailable. This isn't true because I just ordered them last Friday. They're on back order because so many people need them due to Schwinn's defective spokes. If I ever get all the parts that I need, I will then need to buy a bicycle repair tool kit with a cluster removal tool, Cluster chain whip and a one inch removal wrench as well as tire irons and inner tubes.

I spent $90 in gas and made 4 round trips to Target due to Targets misinformation. I still need to buy parts and tools and a work stand, (probably another $80 - $100) and there's no guarantee that it will work or it might even need even more parts. The original bike cost $200 and I bought a helmet, lock and air pump from Target as well. I researched Target's complaints on-line and there's so many people that were treated unfairly like myself that I'm interested in forming a class-action lawsuit for Target's sale of defective merchandise and for Targets complete lack of accountability for their employee's actions.

We have spent thousands at Target in the past. This attitude is the last straw. My daughter had been given a jacket by a friend and the size was wrong. We did not have a gift receipt but all the tags were still on the jacket. Target refused to do an exchange. This policy will cost them alot of business. I am furious by their lack of customer service.

The hair clip is obviously not useable and I have lost the money invested. The jacket we gave away as it didn't fit.

Since these two items were the only things I've ever ordered off Target.com I thought it would be easy to check the whereabouts. I was mistaken. I clicked on tracking for recent orders. It said I had none. I ended up going to my email and copying and pasting the order number. The website then said the estimated time of arrival was June 31-July 10th. I was LIVID, but I decided against calling customer service. I ended up receiving the couch on June 17th. I then looked at the estimated arrival for the chair. JULY 21-AUGUST 3. I had ordered the chair two months ago! Well, August 3rd came and went and still no chair. I tried to input my order number to look up the tracking and it said it had been too long ago to look up!

I then emailed customer service and they wrote back saying because I used a different email than the one I had on my account, they couldn't answer any of my questions. I copy and pasted my email and sent it from the email address on my Target.com account. I never got a response. I have emailed at least 30 times and have literally sat on hold just as many. I had someone HANG UP on me when they couldn't answer my question. I had another customer service representative tell me that they had no receipt of my order at all, and she asked me if I was sure I had ever even ordered it! After about six months of run around, I gave up. I'm not in a financial bracket to just give up my money, but I don't know what else to do.

The chair cost me 100 dollars, plus tax and the shipping.

They proceeded to inform me after waiting ALMOST AN HOUR for an answer as to why I cann't return/exchange the mixer was becasue of the following- That perhaps I opened it becasue Target is perfect and they never return items that have been used. Also they continued to 'IMPLY' that if I didn't want this to happen then maybe I should've left the original item in the unopened box that I was returning. AND THAT in the future I need to open the boxes in the store when purchasing such expensive items to verify what is being purchased. The final straw was that and I quote I should be happy..... you have a mixer.

I got the number for Customer Service Relations and went through more red-tape as to whether Target could have possibly returned the bad mixer and put it on the shelve. I didn't get a clear answer except that after paying over $270.00- I would have to pay for shipping to send it to their main office along with other paper work so that a Superviser can make a final decision that may/maynot go in my favor.

In the mean time THAT still doesn't solve the problem; that I (the consumer) purchased an item from the store that WASN'T OPENED until the day I returned it in the store. OOOh, but some how it's my problem because I didn't open the box before leaving the store. I have shopped at Target for years, however I will think twice before going there again and giving my money to a company that IS PERFECT AND DOESN'T MAKE MISTAKES. The managers also need a crash course in respect and customer relations.

THe in result is that I still have the New mixer that's not so new purchased for a new price. Along with alot of I'm sorry's for your inconvince..... but we stand by our policies.

$30.00 portable CD player that lasted three months.

I told them that I have towels that I've had for over 10 years and have never had this problem.So I said it must be a defect in the towels.She admitted that they were working with towel company(Thomas o` Brien) to fix this problem.However since I didn't have a receipt,they didn't know how much I paid for them.I asked her if they could send me a box so I could mail them back and when the towel company fixes the problem,they could send replacements.After all Target is the only store I know that carries Thomas o`Brien towels,it's not like I'm trying to scam them.Cladia said no because I didn't have a receipt.This makes no sense to me.What happened to good customer services?

Total loss of money $60.00 to 70.00 dollars.

Minimal financial consequences, but very ungreen policy- making a consumer drive back to the store the same day vs the next time they need to purchase an item.

i have another problem. i recieved a take along swing as a gift. Target customer service would not do an exchange without the reeciept because the value is more than thirty five dollars. i was given a number to help me resolve this problem and i recieved no help for the swing being exchanged for a different baby product or for finding the travel system i have my heart set on.

this is my fourth child. i am not working any more. i dont think Target should adverties a product in their stores if not one store in california is going to have it in stock. it is a financial burden for me to pay an additional forty five dollars with this hurting economy.

All they said was no. I was so fustrated. Due to the fact that this wasn't the first time I had a bad experience with Customer Service at this Target. It's the principal of not satisfying the customer. I will not shop at Target store any longer. And I will tell my story to my family, co-workers and friends.

Stress of driving back to the store. Gas, nerves, and emailing a complaint....

So, just this month they inform me they are changing the rates again - to still reflect the prime, but at a higher rate above the prime. The new current rate would be 13%, unless I decided to opt out and close the account, and keep the terms as they had been - with the lower interest rate. I chose the latter. I have use of other cards with fixed, lower rates. I don't need to do business with Target Visa again.

Of course, they say it is to keep in line with other customers, but that is an excuse. They have been losing money due to the lowering of the prime in the current economy, and they are trying to make up for that. However, I entered the agreement with a fixed rate and didn't expect a credit card company to change it to variable in the middle of it. Of course, the recent rates have benefited me, which is why Target Visa is now changing the terms again. I'll just pay on the balance, keep the current lower rate, with a closed account.

If I had kept the account open, my finance charges would have increased by about $20 or more per month, with the chance of it going up even more. I decided it wasn't worth it, since I won't be paying off the balance in full in a few months.

Loss of table and concern for residual glass left imbedded in carpet after cleanup.

When my daughter saw them she said she didn't need 2 of the skirts so I should return them. Last week when I first tried to return them, I did not have the receipt, because I could not find it, the tags are on the skirts, it's obvious they have never been worn, they are still current stock...I told the girl I had chgd. them on my Visa and gave her the card, she put the # into the system and replied that I had not charged them on that card, could I have used another one?

No, I said I only use this card, she said she could issue me a gift card, I said fine as I pretty much am in a Target every week. Then she said , oh, I can't, you've returned 2 thing already this year without a receipt. I said "are you kidding me, with all of the purchases I have made this year and one of those was gift and I just wanted a smaller size which you didn't have anywhere". She said sorry, that's our store policy.

I walked out wondering why I spend time and money in this store. I went home and went through all receipts and instead of looking at the price on the tag to find the receipt, I looked at the tiny numbers under the bar code to see if I could find it that way and I did!

The price had been marked from $5.99 to $4.99, that's how I missed it. You are probably asking why would you go through all of this for $10., just wait!Yesterday, I was going to Target for something else and was happy to bring the skirts back because, NOW I HAD THE RECEIPT.

I give the items and receipt to the girl at the service counter and she says you can't return these because it says in our system, you already did. I said that's not possible, there are right here. She got flustered didn't communicate too well and realized she had an unhappy customer, she asked another girl to comeover to see what she could do...same problem...then they called in Kayla and I went through the whole thing once again

all the while I am getting madder and madder, she is telling me the same thing...then they call the store mgr. Juan...they asked me if I had bought them, returned them without remembering! Were they kidding or just trying to insult me that I was stupid or worse yet a liar. I told the mgr. to look me in the eyes and said "I am not a theif or a liar".

Then they called some guy in IS Information Systems (I think) and he also proceeded to tell me what time I was in one of their stores and that I had returned them, all the while the skirts are sitting on the counter with all of us looking at them. I could hardly understand this "tech", but it was pretty clear he too was accusing me of being mixed up or lying.

I took the phone I was on and threw it at them and stormed out of the store, shaking, in tears and promising I will never walk into a Target again.

At this point it has nothing to do with the skirts, I will donate them to someone who needs them, right now what I am consumed with is the way this was handled for no reason. I have shopped in Target since the day it first opened, in my book, I have been a very good customer.

Firstly, I think your policies are absolutely unreasonable and secondly, I am appalled at the way I was treated.

CUSTOMER SERVICE,WHO ARE YOU KIDDING???

Both my doctor and her MA had sent the last one, which the pharmacist insisted he never got. When I told him that not having this medication was a problem because over the counter pain relief would result in a rise in my blood pressure, the pharmacist said nonsense, it would only be because of water retention. As a result of his judgmental incompetence I was 5 days without medication which resulted in a great setback in my pain management protocol. He also told me in front of other customers that my blood pressure medication isn't a solution and I should do more exercise so I could go off of it.

As a result of this [pharmacist's] horrible unprofessional attitude, I will have my physician transfer all of my prescriptions to another pharmacy. This is distressing because this location is very convenient to me. It is also a loss to the store, as I use the trips (twice a month) as an occasion to do major shopping. I will likely use another store (probably not Target) to fill my basic shopping needs now.

There was no actual damage, except to embarrass me in front of other customers. I was made to feel like I was some kind of drug addict on the one occasion, and the other made me feel like a scolded child.

target customer relation are useless - not willing to take my complaint seriously. they just talk about how some people try to defraud target. if i was doing that i wouldn't still be trying to return to the correct store. i would just have taken it to another store as the other large stores in our area dont behve like this.

my son now does not have anything for his birthday from my sisters mother in law. she spent $19.99 on the item. we could not afford to buy him a gift for his birthday and relied on the present for him to have gifts. this is not good enough. i did not want a refund, just to exchange for a gift he didn't have.

First, I was caught off guard by Target refusing to exchange a product that was, clearly, not used or damaged in any way. Secondly, I was confuse when, after asking to speak to a manager, the manager asked me, Did you not get a non-receipt exchange? I answered, No, I was refused one. The manager, with a very surprised expression, asked the clerk if she made a no-receipt exchange and she answered, No, I was told not to. TARGET, what is going on?

Finally, the manager refused to make the exchange. I was not asking for my money back. My confusion is: if the manager tells me that there is a non-receipt exchange policy, then why was I not honored with it? Why, when a manager stated that there is a policy to allow an exchange did the manager not over-ride a clerk? I am very disappointed with TARGET. I am shocked with the experience I had this morning. This is a lot of money. This is a product I cared for, knowing that there was a possibility of an exchange. In case you are wondering what happened to the receipt, my husband tidied up my desk, throwing out, what he believed to be an empty Target bag, into the trash.

I quit Target and only gave (2) days notice because I needed to start another job so I could pay my bills. The problem came up after I grarduated when I applied for a Pharmacy Technician position with the Pharmacy at Target in Tinley Park, IL. Target is listing me as a no-rehire, and consequently the position I was applying for they would not hire me. I feel this is unfair because technically Target was not paying me to work, so I had no choice but to quit to start another job so I could take care of my expenses.

I received three phone calls today, Aug. 25. Two on my cell and one at home. The people demand payment and will not leave me alone. Despite all of this harassment, no one seems to have a record that I have called to complain and that I find this behavior illegal.

I shop all year at Target and this is the first time I have tried to return something without a receipt. I was told over and over again about their return policy and that they are sorry etc. Since Target is so big they have lost the customer personal touch and simply just don't care. I will not be shopping there ever again and I spend a couple of thousands there each and every year.

If I have a legal leg to stand on, I would like to be contacted.

I took the only two items I had in my cart to checkout and had them rung up... the rug rang up at $149.00 and the chair rang up at 329.99. Just as I was beginning to sign the credit slip I noticed the price difference. It took another hour to have the managers research the pricing and I was told that the prices that rang up were correct. I told them I knew the law and they are required to give me the items at the price marked on the display. After that they agreed to sell them at the marked price and I saved $120.

If I had not paid attention to the sales slip Target would have made that $120. Since both items were mismarked I believe that this is a SCAM perpetrated on the public. I wish I lived in Santa Rosa so I could go in and see if they are still priced incorrectly. It seems too far fetched to belive that I picked up the only two items in the store that were mismarked.

No harm done because I was strong enough to stand up to them and demand that they sell the items for the price marked on the display items.

I took the item back to my Target in State College PA and was denied any satisfaction since it was past 90 days. Everyone I talked to up the line - store manager and 3 levels at the customer service number was cordial but firm. TARGET DOES NOT STAND BY ITS PRODUCT! - The manufacturer is Zhejiang MultiGlory International, Zhejiang, China - distributed by Target. so we are out 60$ for the mattress pad.

I did contact that # and 'John's' take on Target's policy was confirmed. I was told, however, that if I wanted to take the cushions off of my furniture, load them into my car, take them back to the store, unload them, return them and repurchase them, then I would be welcome to the new price! How inviting is that policy?

I have never been and never will be in the future a WalMart shopper. I have, however, been a loyal Target shopper. I like the cleanliness of the stores, wide aisles, product blend and Target's policy of investing in the community. If it is worth this ridiculous policy and 30% of $297.15 to Target's bottom line to lose all of my future business ,not to mention me trying to convince as many patrons as possible to no longer patronize Target then so be it. They are certainly smarter and more wealthy than I am. Sears and Woolworth were too. I am less interested in the refund than in changing such a crazy policy. I could get the refund but after having to jump through a bunch of hoops??? Make sense to you??? Thank you for your time. I know from experience that customer service can often be a thankless job and entail dealing with complete idiots. I am not one. Look at the policy! BTW John, the MOD was an ass. I was not and neither was the customer service rep on the 800 line.

Loss of money, frustration with the policy of a decent company

The return policy is horrible, and is a hassle. It is really frustrating! I can't return items with out a gift receipt after making two returns and there is a dollar limit too! That is ridiculous. The registry in itself should be the receipt. It's not like I get cash back....I only get store credit...so Target still gets it's money. A very disappointed and once loyal customer

Not duplicate, but multiple items received at baby shower that can not be returned!

The owners manual did not warn about such a potential problem. Dynacraft was told and a interview granted by telephone with the people Dynacraft designated. It is a concern that despite the fact this problem and defect is visible on bike nobody bothers to send a representative from anyhwere to look at the design of bike and advise other owners of this potential problem with their bike.

In over 25 years of active tennis playing state ranked #5 in singles in 1988-89, private pilot, police academy cadet qualified firearms day and night, licensed motorcycle rider since 1980 and over 30,000 miles on a motorcycle the worst injury in any of those activities was scratches. In just 10 minutes or less the bike issue changed my life and quality of it. Note that a helmet and or reflective gear would not change outcome. It is strictly breaking compromise due to bike defect.

The bike is new. Purchased new. Assembled free by a bike professional. Insurance is not sending timely someone to view bike rather wants statements and is asking questions that are intended and designed on prior litigation or news reports /articles of previous fines. Disturbing that the actions Bike designees are defensive posturing attempting to look for shared negligence. Design is sloppy and can kill. I was inches close to breaking neck. Neck injury present. Medically diagnosed.

Loss of income 4 months and counting. Teaching profession. Surgery Orthopaedic steel plate clavicle (left). Second surgery planned in one year to remove plate. Pain is moderately severe to severe two-three times a week unbearable. Uncertain why it hurts as much as does. Pain managed. Medical bills over $24,000. to date. Changed my life. Neck injury and spasm. Arm tingling and numbness at times. Dizziness. Spots in sight.

When I said, excuse me Miss, she became enraged calling me a deadbeat and telling me she'd reduce my $75.00 bill to $125. When I tried to explain again, she said, lady, you have no intention of paying the bill and I've offered you a good price to settle this but you're too set in your ways. Again, my neighbors jaw dropped. Then, she said, you have no intention of paying this bill do you? to which I replied, not to someone with your attitude. I had been robbed a few months back. I had a balance of $75.00. I had just sent a payment.

Because my entire economical world was wiped out in a night, I called every one of my creditors and explained a little bit. I spoke with a gentleman as recently as 2 weeks ago saying I may have to claim bankruptcy because the situation is so bad. I don't owe much to anyone but it's very hard to be paying for all the medication that I have to take and divy out the remainder between everyone.

I have never been shreiked at or spoken to in such a matter in my life and I certainly don't appreciate it. Deadbeat? Very nice way to treat someone. How dare [they] have someone call me and say these things to me! [Target is] supposed to be such a wonderful store and so child friendly. I am reporting this incident to the BBB in [their] area as well as Connecticut.

I have pennies for the next 6 months to a year and what little monies I DO have go to my rent and car right now so that I can fix this problem. I was told that [they] would work with me and that I could pay the $75.00 that I owed. My attorney told me to notify creditors and see if they would settle. I only owed you $75.00 to begin with. Calling and insulting me is not the way to get any money. I read over 80 similar cases on the web when I tried to look for this site.

I asked to speak to the manager, and a woman came over and I explained the situation to her, she took the price tag out from under the protective plastic sleeve and placed it in her pocket and said I could have 20% off. I asked her is she was the manager, and she stated she was not and she could call her out for me.

I waited for a few minutes and then I was approached by two women named Nicole and Shannon. Shannon stood to my left with a grin on her face, and Nicole stood to my right next to the keyboard. As I CALMLY explained the situation to the Nicole, Shannon started to laugh, I ignored her and tired to find out why the item had a price tag on it if it was not for sale. Nicole said that was the way the company did things, and she did not know why. I said it did not make sense to me, and Shannon interjected that she was going to have to escort me out of the store, I asked her why and she said because the conversation had gone too far. Nicole then stated that the display models of various items to my right were for sale, but not that praticular item. Shannon started to laugh again, and I asked her if she thought this was funny, she said no, I told her her laughter was making me feel stupid in front of my 11 year old daughter that was standing near her, she said she did not mean to make feel stupid but I can escort you out of the store. I asked her who she was, and she stated she was store security.

I turned back to Nicole and asked her if she could write down the general managers name and phone number for me, Nicole said she would and walked away. I stood there waiting, and again Shannon stated I am gonna have to escort you out of the store. I asked her, why and she said I was asking too many questions, and the conversation had gone to far. I asked her if I was being loud, disruptive, or using profanity, she said no, but I can still escort you out of the store because I am store security. I told her I was leaving as soon as I got the information from Nicole.

Nicole came back and gave me a piece of register tape that had the managers first name on it along with his last inital and the store phone number, she informed me he would be back in on Monday. I asked her if she could give me something showing the marked down price of $.01, she said she could not, but she would email him and let him know. I thanked her, and my daughter and I walked away. I was very polite, and calm, never raising my voice once the entire time. The only reason I can think of that Nicole brought security with her is beacuse of my ethnic back ground, I stood out in a predomintly white area.

I tried to proceed with my shopping but felt very embaressed and humilated, as if all eyes were on me. I felt like a child being admonished, if I would have stood up to store security, there is no doubt in my mind they would have called the police and had me arrested. I felt like a child being pushed around by the school bully. I was extremly embaressed in front of mt daughter.

I asked for my card back and he had to pull it out of the cash register and check to see if it was the card I just used a few seconds ago. It was the 3rd time I used a card and the cashier at Target has no clue about the remaining balance, in a way it is stealing from the public.

All I wanted was to exchange the bike. I didn't want any money back! Ridiculous. I am a Target card holder and I shop there quite a bit. I will be cutting up my card and ceasing shopping there unless something is done about this. I got to ride the bike twice for $90.00? Should not happen! In fact it is a good thing I didn't hurt myself because that really could have been an ugly lawsuit. Please do something about this.

This past week my husband and I were going to shop in newly opened store in Muncy, PA. We took the shoes into the store along with the receipt (which was over 90 days) and proceeded to return the shoes. We then learned of the 90 day policy for returns. What a fiasco! Two times a year you can return an item without a receipt but your license has to be swiped. I could have returned the shoes without a receipt but when the clerk knew I had a receipt she was not willing to return them. I called for a supervisor(Justine) who told her to return them as if I did not have a receipt. Now, I had to get out my driver's license (makes you feel like some time of convict having your license swiped for returning an item (remember I had the receipt) and then only to find out I would be given the sale price of 2.99. I took back the shoes and then asked to speak with the store manager (Kevin). Again he repeated the policy. There was nothing he could do.

My husband and I left the store without even looking around. The next day I called target's 800# to tell of our shopping experience on the phone (Jana) and again was told the same policy. I then asked to speak with her superior and talked with Val who said she was a multi target guest specialist. I received the same response from her. Now, my husband and I can't believe that Target would handle this situation like they did.

My husband and I have been in the retail business for many years. We now own and operate our own pharmacy. We realize the need for policies etc. BUT were always taught the customer is right. If you want a customer to return to your store treat them the way you would want to be treated. A customer coming into your store is worth x amount of dollars so you want that customer to keep coming back.

After I took the time to call 800 number and to tell them of my frustration don't you think a better way to remedy the situation would have been to say, I realize you were not aware of our 90 day return policy and for you frustration or whatever we will not be able to give you your money back for the shoes but how about a 10.00 gift card. We would have felt better about the experience along with learning about the 90 day return policy and would have felt like returning to [their] stores.

Now, we will not be patronizing [Target] stores and will certainly be passing along our experience to others-family members as well as customers that shop in our store. Is it worth it to lose a customer over this small amount of money? Family members have asked us how we made out and cannot believe what we have encountered. My father says he was not aware of the policy and refuses to shop at [Target] stores seeing the way our situation was handled. We certainly will pass the word along.

At this point the rep involved another customer service rep to exam the item. He also said it was not the item purchased. I asked them to at least compare the item to another I O Magic DVD CD RW. The initial customer rep did find out that the item was at two other Target stores but failed to call to verify the purchased item was indeed the same. At this point I ask to speak to a manager. I also asked if the cameras in the customer service area was working and the manager said "yes".

I wanted to make sure a record of this treatment would be available. There where several other targets that had the exact same product on their shelves, but not one of the Two or three managers who eventually surrounded me even made no attempts to call the other stores to verify that the prodcut was the same purchased. The managers concluded that they would not refund my money because the serial number did not match the box. I asked if they where misrepresenting their cumtomers by selling something different than the package item?

At one point a securtiy guard was called who remainded guard over me. I am frigtened that now they are going to arrest me! I was completely humiliated, frightened, and totally embarrassed. The store was full of customers. People I know shop at that this store I am too embarrassed to ever go there again. My neighbors shop ther. I retreived my item left that target, and went to another Target located at W. Peterson in Chicago Il 60659. I explained the situation to Receipt ID#2-8219-2079-0122-9029-2 (customer service rep) who stated that that Target located at the Elston address was showing a refund had been made.

I had the item I purchased and found in this Target an unopened I O Magic like the one I purchased. The young man opened the sealed DVD CD RW to discover that indeed it is the same item I purchased, and gave me a refund. I am mentally distrought over this I will need addtional sessions with my therapist just to address the humilation and embarrestment I suffered at the hands of Target's management, and staff.

I am disabled sufferring from mental disorders due to strees, and am presently under Doctor's care for this disorder. My charater,integrity and honesty was attacked and in front of Target's customers some of which may have been my neighbors. I was treated like a common theif. I just received at 12:34pm a call from Moss K. 312 who represents Target stating that there was nothing that they could do about this. This is just insult to injury, and I want them to pay for my suffering, embarrassment, angusih, humiliation, and deafamation of my character.

When I checked the receipt he only had done a few items. I have never had this problem before and shop your store frequently. I found this very rude. I traveled with the price of gas to receive an adjustment.

Returned item the next day and was told could not return because electronics were not returnable. I stated that I did not get this in Electronics, I got it in Automotive dept. and there were no signs indicating that item was not returnable. Supervisor said there are signs all over the place. I went back to look and there were no signs in automotive and there were also no signs in Electronics indicating electronics could not be returned.

When I purchased item the clerk told me to be sure to hang onto the receipt in case I needed to return item. She did not tell me that it had to be returned unopened. This is an unscrupulous way of doing business and if an item is not returnable if opened, it should be told to the customer when purchased. How do they determine what an electronic is? Stereos, CD players, DVD players, TVs are all returnable, and they are electronics.

I want to return this item and get my $149 back.

When I took the item back with the receipt, the cashier stated that she could not do anything about refunding my money or giving me a credit to use later, inasmuch as the ninty days had passed. I ask to speak to the manager, who appeared to be 22 or 23 years old, and got the same answer as from the cashier. My response was that if I had purchased the items from Wal-Mart and had the receipt there would not be a problem. The manager stated there was nothing he could do and "Sorry". At this point I advised him and the cashier that I would never shop at that store or any Target again. His response was O.K. and have a good day. This is far from customer service expectation dealing with stores the size of Target.

I am a retired customer service representative from a very large corporation, therefore I know what it takes to deal with satisfaction. I know many people that shop at Target now and will for sure let them know what they have to look forward to with returns or other problems. I have reard the pages and pages of complaints concerning Target. It surprises me that the store is still in business with that many complaints.

One of the sad ones is that a soldier leaving to fight for our country purchased a box of leggos to pass him time until leaving. There was a package missing, which created a problem making any object. Target would not give him a box or the package that was missing because he did not have the receipt, altho he had the box and it scanned the store code. This is nothing but outrageous. The list can go on and on but this one should be enough. I suggest that everyone reads all of these complaints.

I have shopped many years from Target but can advise my last purchase on June 16th for $217.90 will be my last. The items that I had purchased on this date for a baby shower will be returned and I will not be purchasing the gift certificate that I was getting for another event.

There are too many other stores with quality items and good prices to shop from and be appreciated as a customer.

Again, we bought an extended warranty, so we called to set up repairs. They said it would take about 48hrs for someone to call me back. A tech guy called in about 2 days and ended up making an appointment to come to my home to repair the TV at 9pm (which is weird), but he came. He said that the problem is a normal one for Magnavox. It happens ALL of the time and that the tv's were faulty. He said the part should be in shortly and I'd have my tv repaired by the end of the week. The end of the week is here so I called to check on the status. The rep with Target Warranty was rude over the phone. She told me my ref# was not relevant and I had to go and get info off of the back of the tv again. Then, she proceeded to tell me that they were shipping me labels! "For what?" I asked. She tells me that the part is not available so they are sending me labels to send my tv back and that they are sending me a gift card for $678 which I should have in time for their labor day sale! Of course I'm furious!

No one called me to tell me anything changed. The Tech guy hadn't been made aware of an issue (I called him). And, they want to give me a worthless giftcard that won't even replace my tv!! She was rude and told me that that was all that they could do. They are not honoring the warranty! My warranty covers repair and replacement, not a giftcard. I confirmed this by calling the store I purchased it from and going to sit down with the store manager of Target in Atlanta, Little Five POints area. $678 is less than my tv is worth. It is the sale price with the discount they gave when I purchased it (discounted because they mistakenly sold my original tv that they were holding.

when I came to pick it up they had sold it to someone else). The amount they are offering doesn't include taxes and won't even get me a 20inch. Again, I just want them to honor my warranty. And Magnavox should be sued for knowingly selling faulty products. There are tons of complaints now about my tv (see other complaints). They have no excuse now. They should issue a recall or compensate us! They must be forced to. Money loss $850, stress, missed work

Finally, this past Sunday it wouldn't come on at all. The power light flashes green for 2 secs and turns back out. No sound, no picture. Nothing. Again, we bought an extended warranty, so we called to set up repairs. They said it would take about 48hrs for someone to call me back. A tech guy called in about 2 days and ended up making an appointment to come to my home to repair the TV at 9pm (which is weird), but he came. He said that the problem is a normal one for Magnavox. It happens ALL of the time and that the tv's were faulty. He said the part should be in shortly and I'd have my tv repaired by the end of the week.

The end of the week is here so I called to check on the status. The rep with Target Warranty was rude over the phone. She told me my ref# was not relevant and I had to go and get info off of the back of the tv again. Then, she proceeded to tell me that they were shipping me labels! For what? I asked. She tells me that the part is not available so they are sending me labels to send my tv back and that they are sending me a gift card for $678 which I should have in time for their labor day sale!

Of course I'm furious! No one called me to tell me anything changed. The Tech guy hadn't been made aware of an issue (I called him). And, they want to give me a worthless giftcard that won't even replace my tv! She was rude and told me that that was all that they could do. They are not honoring the warranty! My warranty covers repair and replacement, not a giftcard. I confirmed this by calling the store I purchased it from and going to sit down with the store manager of Target in Atlanta, Little Five POints area. $678 is less than my tv is worth. It is the sale price with the discount they gave when I purchased it (discounted because they mistakenly sold my original tv that they were holding. when I came to pick it up they had sold it to someone else).

The amount they are offering doesn't include taxes and won't even get me a 20inch. Again, I just want them to honor my warranty. And Magnavox should be sued for knowingly selling faulty products. There are tons of complaints now about my tv (see other complaints). They have no excuse now. They should issue a recall or compensate us!

No tv. About an $850 loss. Stress. Missed work.

The item was on sale and now I know why. I wasted $200.00 and an entire day assembling the gazebo. I experienced shabby treatment from Target/Sunjoy and now must begin the process to gain satisfaction. Being treated in such a poor manner by Target/Sunjoy, I am considering placing the gazebo on one of our large trailers and using it as a disply in the Target parking lot to show their customers what poor quality products were sold to me. If Target will contact me by email and transact the replacement parts without my having to call Target/Sunjoy again, I will be satisfied.

The stiching failure caused the netting panel to blow into our hot tub. The pump intake was blocked, causing the pump motor to overheat and require repair.

The item cost $7.99 + tax, and my duagther figures where red for a couple of days. Not sure if lead is present.

The next issue was a $2 coupon for schick razors and how can I expect to use it on a .99c item. (with no restrictions) I again told her, per the policy that it needed to be price adjusted. They would not honor it. The next issue was the Target issued coupons in the Sunday papers" $5 off any of the qualifying products". I clearly showed her the qualifying full sized products and she stated that her hands were tied and if the register won't accept it, there wasn't anything she could do.

The recent issuing of the Target $5 coupons is what had me back in the store as well as the target food coupons online. As the economy becomes worse each day, so does my quest for bargains. How can shop in your stores if I have trouble redeeming your coupons. The only thing consistent is the ignorance and obvious lack of training of not only cashiers but management as well. Needless to say, I left my order ( $107.00 worth) on the counter and left the store, again dissatisfied. I threw my target coupons away as I have no intention on returning to any Target.

We feel this is unacceptable as we have over $180 invested new. Any outdoor furniture should last more than a few months. This is a target store brand Home and I would think Target would stand behind them. We were told to call the manufacturer and maybe they could help. I am out $180 can't use chairs and can't find replacements as season is past. Is the paint that me and my family got on us safe?

First, and foremost, Target is NOT a franchise. It wasn't as if we were asking for money back from a company with no relation to Target, it's all one corporation. Why should the customer be put out so a store can keep up its quota? The "supervisor" explained that the reason we would have to go back to the original Target was he was not having his store take the loss from another store's mistake. Again, we ask, how is it a store loss? This is a corporation NOT a franchise!! We asked to speak with a store "manager" and were told he was the manager. Now, clearly this isn't possible if he's already told us he is a supervisor. These position titles do not hold the same responsibilities. To supervise and to manage are not the same. I asked for the corporate number.

Once the CS answered I could tell my call had been outsourced to some place like the Philippines. A gentleman asked me, for my name, address & phone number as well as the receipt ID. Then I was placed on hold for approximately 10 minutes before the same man returned to tell me I would hear from someone in about 4 days. Four days? What am I waiting four days for? I asked this question numerous times of the man who continually told me someone would contact me regarding the issue & help resolve it. Resolving it shouldn't be this time consuming or complicated. I was, obviously, unsatisfied with this response and asked to speak with his manager at which point I was told, guess what, HE was the supervisor on duty. Mind you, the entire time I was on the line with this so-called customer service line I was standing in Target and NOT keeping my voice down, nor was I yelling, but customers attention was being drawn.

I hung up with him and called back again. This time I reached a female who also sounded like she was not in the U.S. She asked if I had a reference number, which I did not and requested all of the same information the previous gentleman had asked. After near 30 minutes of not receiving proper service I was not in any mood to dictate my information unless I knew I was speaking to a manager. So, I asked this woman to please get a manager on the line, her response was that there weren't any. Funny, too, because the first guy claimed to be the "supervisor". Did he leave?

I requested voicemail and was told they didn't have any. Are you kidding me? In this technological age your company wants to convince the consumer that your management team has no voice mail? Unbelievable! I warned her that she should either patch me through or I'd have to, again, hang up and call back in hopes of speaking with someone who was to be honest & competent. Third person to answer was also a female who told me that SHE was a supervisor.

In the end, we had to spend more money in gas by returning to the original Target to get the price adjustment. It's a shame that today's industry of so-called customer service has faltered so poorly to not recognize the consumer's needs within reason. It is my strong belief that in this situation, a $20.00 price adjustment should NOT have been handled as it was. There is no way for company to truly recognize the loyalties of the consumers other than the profits made off of us. However, in situations like this where for the first time in my 26 years of shopping at Target store, I have never felt more rejected or abused as a consumer as I was by your Irvine store as well as the "trained customer service" people living somewhere on the other side of the world who handled this minor situation with constraint.

My disappointment and dissatisfaction are overwhelming. I've always avoided shopping the competitor store, Wal-Mart, for similar reasons and feel like I've reached a point, now, where shopping any of these so-called convenience stores; your one stop shop, is not my cup tea. Had I made a purchase online and brought the return or other issue to any of your Target stores, would I have had to deal with these same issues?

I don't understand. They couldn't exchange the broken one for one that works because it had been on sale. I can only conclude that Target is unethical. They knew they took my family member's money for a broken product and did nothing to fix it. Having a policy in writing doesn't make it ethical.

I wasted my money on shoes that were not really leather, but cardboard. My daughter hurt her feet walking in shoes that were developing holes.

Well i got a presc for my spouse for his male Hormones as he tested low and i asked Randy on phone about if its a synthetic or man made creme or how its made and he chuckled basically and he said we have gone over this before Meaning of course his drugs are always better then a natural Dr would know,(even though my Dr quit Pharmacy due to the fact that he knew what drugs did to people) and he saved my life and is brilliant!

well,i went in today and i asked Randy if this Testosterone my husband needs is the same as what my natural pharmacy can compound and he shook his head,smirked,giggled ,or laughed in my face and said Well,i dont know what else he would basically use as it would have to be the same thing and i went off on him big time and i said i almost died last year,i have severe allergies and you think its a joke because iam asking you about a natural compound so my husband doesnt have to worry about the side effects or that he may get prostate cancer?He laughed in my face!

And i was fuming at him,now maybe if this kid had 30 years of pharmacy behind him i would have understood but he had me almost in tears and i told him that if thats how he keeps treating his customers that i will go elsewhere as he has no idea the kind of hell i have gone thru and that my liver metabolizes drugs differently and can be very toxic to me (Tests actually done at Mayo in Mn)and i told him id pay copay and just to fill it as i was walking around store fuming.I think this smart alec Pharmacist thinks because hes a pharmacist he knows all!I think its time to change pharmacies!

I was told that I could order a different futon, wait 5-6 days for it to be shipped out from the warehouse, then another 10 business days for it to be delivered. I asked if they would be willing to express ship the item but I was told this was not possible. I have already been sleeping on the floor for 3 weeks and am not willing to sleep on the floor for another potential 3 weeks waiting for a product that I do not really want.

back pain from sleeping on the floor for 3 weeks (I already have a congenital back defect and chronic low back pain). also, potential interest charges on my credit card for the product since it was charged on 25 June but not refunded until 11 July (Target refused to refund any accrued interest charges). possible increased cost for buying a more expensive bed, plus shipping charges or gas cost to drive to various furnitures stores to find a place that has the futon I want

Today I printed valid Target store coupons for Pampers diapers and took manufacture's coupons to use for these items. Pampers and wipes were the only items in this transaction. When the cashier, Carolyn, had trouble scanning the coupons, she called for the manager, whose name I failed to obtain, to take the coupon. He then said that he would be back after checking the coupon. The cashier then asked for me to step aside quite rudely so she could check the customer behind me. I told her that I would wait where I was standing until the manager arrived. I waited for about 8 minutes for the manager to come back and by then my child was crying. This cashier took 2 other customers in front of me during this time.

When this cashier did finally say that the coupons were valid she did not apologize for the wait, just maintained her rude demeanor. Then she had to be told by another cashier that it was okay to accept the Target coupon and a manufacture coupon together for an item. It is obvious that Target staff are not trained very well, but that can't explain the unprofessionalism.

In the end, this cashier did not redeem the valid coupons I gave her and the manager had approved. So I overpaid and left the store. I will be complaining to as many consumer sites as time permits because this is the worst customer service oriented store I have ever been to.

When I got there however we asked the lady Angela if there was still some which by the way this was like 10:00 a.m. by then and she said hold on. She then took another employee around the corner and started whispering to him and I was watching them very closly and they were talking about the wii fit. THen she said she didn't know and I followed her while watching the guy really close. She said there wasn't any and I told her I just seen a employer taking 2 and heading back to the back room with them. She said well let me check real snottie and said oh yeah I didn't see him. I told her yes you did you told him to take them back there.

I did end up getting one but the lady was really rude to me. Because I think she wanted them for either her or someone else. I told the people at the store and they said they would check into it.......then I called the manger when I got home and he didn't seem to care. What happend to being polite to the coustomers? After all if we didn't shop there these people WOULDN'T have a job! I'm done with Target I'm going to give my money to Walmart and Meijers at least they have nice people that work there!

manager stated no because the target website and the store was different that they could not honor the price. even the sales associate could not figure that one out. how could they not honor that and how are they different?

My sister and mother were going to put on a baby shower for us and my wife and I had the glorious duty of picking out what we thought we wanted and needed during this crazy and stressful time in our lives. We decided that we were going to register at Target and Babies R Us. We did this back in April of this year, 2008, and we put among a lot of other things on the list, a crib we wanted from Target. We found the crib on-line that we wanted and put it on our registry. We also physically saw the crib at [Target] store when we registered for everything else there, on what we thought was a fun-filled Saturday in April. We really didn't know exactly what we needed to register for, but above all else, we knew a crib was first and foremost on our list.

The baby shower was slated for May 17th and our due date for our first child was July 17th, 2008. My mother ordered the crib on-line in late April to make sure it arrived in time for our baby shower. The crib arrived to my sister's house and I was the one in charge of putting it together. As you know, nesting is one of the most important parts to preparing for a baby, and we could not wait to get our nursery put together. However, when we received the crib and I opened up the package, I was astonished to find out it was delivered to us broken in many pieces. My wife, who was already uncomfortable and stressed out at this point in her pregnancy, was very distraught. I also was incredibly miffed as I wanted desperately to put the crib together as it is the main focus of our entire nursery, as is any nursery. We thought, however, that it should be no big deal, as we would just take it back to Target and we should be able to replace it or get credit in the store for a new crib that was in stock. We were accustomed to such customer service in the past.

This time proved to be a whole lot different. My wife and I took the crib down to the store and went to the customer service desk. We were helped by a manager, who could not have been over the age of 21 and had the attitude to go with it. He proceeded to tell us that there was no way they could return the item in the store as it was purchased on-line. We had all the necessary paper work that went along with the purchase of the crib(credit card and purchase order). We asked him why they could not just give us credit in the store and we would get the one we liked in stock (which was a different color, but similar to what we wanted. We went around and around with this kid, and eventually he just told us "Sorry" for the tenth time, but there was nothing he nor his store could do. He told us we were responsible for returning it and ordering a replacement, and on top of that, we were responsible for the shipping! My wife lost the handle and it was everything I could do not to punch this kid out in the store.

I was absolutely stunned at this turn of events. However, we still thought it would be okay (except the shipping part), but since it was still May, we should be able to return it and get a new one in time for our baby's arrival.

My sister called UPS and we returned the broken crib. We were told it should be about 4 weeks and we should get it in June. This was still a little too close for comfort, but we thought we could manage. My wife was still incredibly stressed out that we could not get our nursery fully put together because the crib was not here. I was also very upset at the lack of professionalism that Target had given us.

Now, the date is July 7th, and as is sometime the case with babies, we had our baby early. We came home from the hospital yesterday and were hoping to have a crib by our doorstep to put together, so our nursery could finally be completed, or started depending on how you looked at it, and our baby would have somewhere to sleep. We came home to find out that not only is our crib not here, but now they are telling us it MIGHT be here August 2nd. What a joke this has become! WE are incredibly tired, stressed out and the last thing we want to think about is the fact that we do not have a crib! Our baby is currently sleeping in a drawer with blankets and I am wasting my time writing this letter instead of caring for my child.

We are not talking about a BBQ here, where it might be okay to be a little delayed in receiving a product like that which one could do without for awhile. WE are talking about a crib that is a complete necessity for us in our lives and we pre-planned four months in advance to make sure we would have one in time for our baby. This truly has been the worst experience I have ever had with any consumer organization.

At this time, my wife (who loves Target) and I will never give [them] our business again, and we will make sure our very large family and friend base will not shop there either. I will make it my personal mission to deface the name of organization as one who has the worst customer service and compassion for people that I have come across in my 35 years. This is truly left my wife in the most stressed out state of mind you could possibly imagine, as if she needed any more to compound the stress we already have in bringing a baby home! I am canceling my crib order today and now I am going to have to go out this weekend to try and find another crib somewhere else with my wife, who I will have to wheel around after her C-Section delivery. There is absolutely no excuse for this type of service from [their] ridiculous organization! I truly cannot believe this is how I am spending my second night at home with my new family.

Product warning label claims to possibly cause cancer and other extreme health issues!

Made my house stink like chicken **** and i got a blister on my ear. I went to the doctors today to look at it. I took pictures too. It was disgusting.