Boscov's Reviews

As a first-time shopper at Boscov's online, I didn't know what to expect. The dish set I was looking at was more pricey on other stores' websites, so I took a chance on this family-owned business rather than paying more to a corporation. I was super impressed when my order showed up two days later, complete & carefully packaged! I will definitely consider ordering through them next time I need anything like this.

GREAT STORE!!!! My purchase was AUTHENTIC Nautica bras & underwear.

Boscov's team of well knowledgeable staff, make it easy to purchase their fine quality of "numerous" items, and their website is very easy to utilize! Their selection of products, is "top notch", and very affordably priced! In addition, their extremely "on time delivery", makes it even more superb! I am relatively new as a boscovs customer, but expect to be a long term one, going forward! Everything I have purchased so far has "exceeded" my expectations! This family owned business has me a "permanent "customer! Keep up the "excellent" work! I have recommended them to several of my friends and family!

Shopping here is a joy every time. The staff are incredibly kind and helpful. I am very satisfied with my purchase and the overall service. I highly recommend Boscov's to anyone looking for quality shoes.

We picked up a heavy duty recliner for a friend that has dementia. I picked it up at the Boscov's Plymouth meeting store, the young gentleman was very helpful in getting it into my truck. We purchased the 5-year warranty, and within a week there was an issue with the motor. We are not completely sure if it was error on our friend's part in the way she operated it but called customer service to get a motor. I believe the woman's name was Jeannie, she was the best, so helpful and resolved the issue immediately. I was able to pick up another chair in exchange the next day. She offered to deliver it as a courtesy. It's so rare to have a customer service agent that cares like she did.

I cannot believe the management at this store! There is a woman named "Z" working in the make up dept who is rude and incompetent. I have complained about her multiple times and always try to get someone ELSE in the dept to wait on me. She actually came AT me, waving her hand in my face saying "You don't have the right to have who you want wait on me!" and "You should go somewhere else!" The manager TODAY came at me, Pat ** is her name, telling me the same thing!!!! UNBELIEVABLE! When I called the store directly a CHILD named Roy who said he was a manager was completely worthless and incompetent! I think Boscov's needs a lesson in good customer service and sanity!

I got this bracelet as a gift for my daughter's birthday in May 2024. August of this year 2024 she had put the bracelet on but later not knowing that it had fallen off because she found the bracelet on the living room rug. When she picked it up she saw that it was broken. I took it back to Boscov's only for them to tell me that it would cost me another 98.00 to repair it. I paid for the BOSCOERAGE but it will not cover it to be fixed. I feel like I most definitely have been taken advantage of. I feel that I was taken advantage of because this clearly is not quality jewelry. I am so disappointed and I have been a customer for YEARS. Now I'm stuck with no gift for my daughter and the bracelet is worthless.

First order online with this company. The store didn’t have my size. So I ordered online. Got my order and they sent me the wrong size even though the order and the shipping receipt had the correct order size, the product size was wrong. Call expecting them to say, "We are sorry, let us fix it." Nope. I was on hold almost 30 minutes. Get a person. She is asking questions about my order then she hangs up on me. So I call back. Wait another 15 and I get a lady who treated me as if I got the order wrong. In the end, I had to pay for a new order. To get my money back from the first order I have to take the product to the store. The store for me is an hour away. I will not shop at this store again. They treat their customers terribly. Oh and I have to wait another 10 days to get my new order. Hopefully they get the size right.

Requiring us to use your credit card for getting a bigger discount, this is what was one of the biggest downfalls in your business that lead the PENNSYLVANIA TAX PAYERS bailing you out. Hopefully our government now will not follow the past bad act of bailing you out. CASH or a credit card not affiliated with Boscov's gives you the BEST purchasing power and NOT Giving you BIGGER Chance of higher DEBT. Have you learned anything from your past, I GUESS NOT.

I wasn’t sure how I was charged without actually submitting the order (I changed my mind last minute) but now I see I’m not the only one who had that happen. Never got a confirmation email either. Once I saw the order went through anyway because I was charged, I was okay because I was getting some teethers my baby loves. But the order has never been shipped. Just sitting there in wonderland I guess. How annoying and frustrating.