Instant Checkmate Reviews

Hi Carol,

Thank you for reaching out and sharing your experience. We want to take a moment to address your concerns.

We want to clarify that Instant Checkmate does not provide official marriage licenses or divorce certificates. These are legal documents that must be obtained directly from the county clerk's office or courthouse where the marriage or divorce was filed. We recommend contacting the appropriate California county office directly as they will be best equipped to provide you with certified copies of these documents.

Our reports compile publicly available data from third-party sources, which may include names, aliases, phone numbers, address histories, possible relatives, and other public record information. We do not guarantee any specific information or results and the data displayed depends entirely on what is publicly accessible through our sources.

We can confirm that your account has been successfully canceled and a full refund has been processed back to your original payment method. Please allow 3-5 business days, depending on your financial institution, for the refund to reflect in your account.

If you have any additional questions, please don't hesitate to contact our Customer Care team at 877-564-3003, Monday through Friday, 7:00 a.m. – 4:00 p.m. Pacific Time (10:00 a.m. – 7:00 p.m. Eastern Time). Holiday hours may vary.

Instant Checkmate Customer Support Team

Hi Renee,

Thank you for sharing your experience and for the kind words about our Customer Care team. We're glad to hear they were able to assist you effectively.

We want to address your concern regarding the online cancellation. After reviewing your account within our system, we do not see any prior cancellation requests on record. We understand this is frustrating and we appreciate you bringing it to our attention. Our online cancellation feature is designed to work seamlessly and we will be sure to escalate this feedback to our technical team for review.

We can confirm that your subscription was successfully canceled during your recent call with our Customer Care team. No further charges will be incurred and you will continue to have full access to the service until the end of your current billing cycle.

If you ever need further assistance, please don't hesitate to contact our Customer Care team at 877-564-3003, Monday through Friday, 7:00 a.m. – 4:00 p.m. Pacific Time (10:00 a.m. – 7:00 p.m. Eastern Time). Holiday hours may vary.

Instant Checkmate Customer Support Team

Hi there,

Thank you for the kind words! We're glad to hear that Nicolas was helpful, fast, and professional in resolving your issue. Sometimes that's all that needs to be said! We will be sure to pass along your feedback to him.

If you ever need further assistance, please don't hesitate to contact our Customer Care team at 877-564-3003, Monday through Friday, 7:00 a.m. – 4:00 p.m. Pacific Time (10:00 a.m. – 7:00 p.m. Eastern Time). Holiday hours may vary.

Instant Checkmate Customer Support Team

Hi Michele,

Thank you for the wonderful feedback! We're so pleased to hear that Valerie was joyful, helpful, and able to resolve your billing concern quickly while also saving you money. That is exactly the level of care and service we strive to provide for all of our members. We will absolutely pass along your kind words to her!

If you ever need further assistance, please don't hesitate to contact our Customer Care team at 877-564-3003, Monday through Friday, 7:00 a.m. – 4:00 p.m. Pacific Time (10:00 a.m. – 7:00 p.m. Eastern Time). Holiday hours may vary.

Instant Checkmate Customer Support Team

Hi Nancy,

Thank you for the wonderful feedback! We're so pleased to hear that the service was easy to use and provided the information you needed.

We're sorry to hear you experienced some difficulty with the automated cancellation process. We are always looking for ways to improve and your feedback will be passed along to our team. We're glad to hear that once you connected with our Customer Care team the cancellation was handled smoothly.

Should you ever find yourself in need of our services again, we would be happy to have you back. If you ever need further assistance, please don't hesitate to contact our Customer Care team at 877-564-3003, Monday through Friday, 7:00 a.m. – 4:00 p.m. Pacific Time (10:00 a.m. – 7:00 p.m. Eastern Time). Holiday hours may vary.

Instant Checkmate Customer Support Team

Hi Jana,

Thank you for reaching out and sharing your experience. We want to take a moment to address your concerns.

As disclosed in our Terms of Use, we compile data from a variety of third-party data providers and publicly accessible sources. There are times when data may not be fully up to date due to the nature of public records and the frequency at which our data sources are updated. We do not guarantee any specific information or results and always recommend using our reports as a starting point for your own research.

We want to assure you that Instant Checkmate is not a scam. We are a legitimate public records search service and we take the quality of our data seriously. We appreciate your feedback as it helps us continue to improve our service.

We can confirm that during your recent interaction with our Customer Care team your account was successfully canceled and a refund was issued back to your original payment method. Please allow 3-5 business days, depending on your financial institution, for the refund to reflect in your account.

If you have any additional questions, please don't hesitate to contact our Customer Care team at 877-564-3003, Monday through Friday, 7:00 a.m. – 4:00 p.m. Pacific Time (10:00 a.m. – 7:00 p.m. Eastern Time). Holiday hours may vary.

Instant Checkmate Customer Support Team

Hi Cindy,

Thank you for the wonderful feedback! We're so pleased to hear that our representative was knowledgeable, prompt, and attentive in resolving your inquiry so quickly. Reviews like yours truly mean a great deal to our team!

If you ever need further assistance, please don't hesitate to contact our Customer Care team at 877-564-3003, Monday through Friday, 7:00 a.m. – 4:00 p.m. Pacific Time (10:00 a.m. – 7:00 p.m. Eastern Time). Holiday hours may vary.

Instant Checkmate Customer Support Team

Hi James,

Thank you for sharing your feedback. We're glad to hear the information provided was helpful for general background research!

Regarding military records, the availability of this information depends entirely on what has been released as publicly accessible through our data sources. Detailed military service records and VA information are generally not available through public record databases as they are not typically released publicly. For official military records, we recommend contacting the National Archives or submitting a request through the National Personnel Records Center, as they will be best equipped to assist you with that specific information.

We also want to take a moment to advise that Instant Checkmate is a public records search service intended for personal use only. Our services are not to be used for any business purpose or Fair Credit Reporting Act purpose, including decisions regarding the rental or sale of a house, apartment, or other residential property, hiring or employment decisions, lending or credit decisions, insurance underwriting, or any other purpose that would necessitate FCRA compliance. We have a zero-tolerance policy for such use. For more information, please review our Terms of Use at https://www.instantcheckmate.com/terms-of-use/.

If you ever need further assistance, please don't hesitate to contact our Customer Care team at 877-564-3003, Monday through Friday, 7:00 a.m. – 4:00 p.m. Pacific Time (10:00 a.m. – 7:00 p.m. Eastern Time). Holiday hours may vary.

Instant Checkmate Customer Support Team

Hi Gary,

Thank you for the wonderful feedback! We're so pleased to hear that our representative was knowledgeable, professional, and thorough in addressing all of your questions and concerns. Taking the time to verify your account details and ensure everything was in order before ending the call is exactly the level of service we strive to provide. We will be sure to pass along your kind words to the team!

If you ever need further assistance, please don't hesitate to contact our Customer Care team at 877-564-3003, Monday through Friday, 7:00 a.m. – 4:00 p.m. Pacific Time (10:00 a.m. – 7:00 p.m. Eastern Time). Holiday hours may vary.

Instant Checkmate Customer Support Team

Hi Melinda,

Thank you for the wonderful feedback! We're so pleased to hear that Alice was prompt, knowledgeable, and patient in assisting you through the cancellation process. We will be sure to pass along your kind words to her!

Should you ever find yourself in need of our services again, we would be happy to have you back. If you ever need further assistance, please don't hesitate to contact our Customer Care team at 877-564-3003, Monday through Friday, 7:00 a.m. – 4:00 p.m. Pacific Time (10:00 a.m. – 7:00 p.m. Eastern Time). Holiday hours may vary.

Instant Checkmate Customer Support Team

Hi Daniel,

Thank you for sharing your experience and for the kind words about Mariafernanda. We're glad she was able to assist you with your cancellation efficiently and we will be sure to pass along your feedback to her.

We're sorry to hear the service did not provide the information you were looking for. As disclosed in our Terms of Use, we compile data from a variety of third-party data providers and publicly accessible sources, and there are times when certain information may not be fully available due to the nature of public records. We do not guarantee any specific information or results and always recommend using our reports as a starting point for your own research.

If you have any additional questions, please don't hesitate to contact our Customer Care team at 877-564-3003, Monday through Friday, 7:00 a.m. – 4:00 p.m. Pacific Time (10:00 a.m. – 7:00 p.m. Eastern Time). Holiday hours may vary.

Instant Checkmate Customer Support Team

Hi there,

Thank you for the wonderful feedback! We're so pleased to hear that Kelly was knowledgeable, helpful, professional, and patient in addressing all of your questions. We will absolutely pass along your kind words to her — she truly deserves the recognition!

If you ever need further assistance, please don't hesitate to contact our Customer Care team at 877-564-3003, Monday through Friday, 7:00 a.m. – 4:00 p.m. Pacific Time (10:00 a.m. – 7:00 p.m. Eastern Time). Holiday hours may vary.

Instant Checkmate Customer Support Team

Hi Rudy,

Thank you for the wonderful feedback! We're so pleased to hear that Dariana was kind, professional, and able to take care of your refund efficiently. We will be sure to pass along your kind words to her!

Regarding marriage dates, the availability of this information depends on whether it has been made publicly accessible through our data sources. While we may occasionally have marriage records when they are publicly available, specific marriage dates are not always accessible through public record databases and therefore may not appear in every report.

If you ever need further assistance, please don't hesitate to contact our Customer Care team at 877-564-3003, Monday through Friday, 7:00 a.m. – 4:00 p.m. Pacific Time (10:00 a.m. – 7:00 p.m. Eastern Time). Holiday hours may vary.

Instant Checkmate Customer Support Team

Hi Lucy,

Thank you for the wonderful feedback! We're so thrilled to hear that Arianna was able to help you navigate the service and find a plan that better suits your needs. We will be sure to pass along your kind words to her — she truly deserves the recognition!

We're also glad to hear you are finding the information comprehensive and easy to access. We look forward to continuing to provide you with a great experience!

If you ever need further assistance, please don't hesitate to contact our Customer Care team at 877-564-3003, Monday through Friday, 7:00 a.m. – 4:00 p.m. Pacific Time (10:00 a.m. – 7:00 p.m. Eastern Time). Holiday hours may vary.

Instant Checkmate Customer Support Team

Hi Karl,

Thank you for reaching out and sharing your experience. We want to take a moment to address your concerns.

Regarding the information in your report, as disclosed in our Terms of Use, we compile data from a variety of third-party data providers and publicly accessible sources. There are times when data may not be fully accurate or complete due to the nature of public records. Addresses that appear unfamiliar can sometimes be the result of shared names or similar identifiers leading to data mismatches.

Regarding military records, detailed military service records are generally not available through public record databases as they are not typically released as publicly accessible information. We do not guarantee any specific information or results and apologize if this was not made clear before your purchase.

We can confirm that your account has been successfully canceled and the charge has been reversed in full. Please allow 3-5 business days, depending on your financial institution, for the reversal to reflect in your account.

If you have any additional questions, please don't hesitate to contact our Customer Care team at 877-564-3003, Monday through Friday, 7:00 a.m. – 4:00 p.m. Pacific Time (10:00 a.m. – 7:00 p.m. Eastern Time). Holiday hours may vary.

Instant Checkmate Customer Support Team

Hi Ted,

Thank you for the wonderful feedback! We're so pleased to hear that our representative was professional, courteous, and knowledgeable in resolving your situation so efficiently. We will be sure to pass along your very kind words to him — reviews like yours truly mean a great deal to our team!

If you ever need further assistance, please don't hesitate to contact our Customer Care team at 877-564-3003, Monday through Friday, 7:00 a.m. – 4:00 p.m. Pacific Time (10:00 a.m. – 7:00 p.m. Eastern Time). Holiday hours may vary.

Instant Checkmate Customer Support Team

Hi Dee,

Thank you for reaching out and sharing your experience. We want to take a moment to address your concerns.

Regarding the information in your report, as disclosed in our Terms of Use, we compile data from a variety of third-party data providers and publicly accessible sources. There are times when data may not be fully accurate or complete due to the nature of public records, and we always recommend using our reports as a starting point for your own research.

Regarding the charge, the subscription you signed up for was a monthly membership, not a trial. Prior to completing your purchase, the total cost is clearly displayed and users are required to explicitly agree to the charge before billing is processed.

We can confirm that your account has been successfully canceled and the pending charge has been reversed. Please allow 3-5 business days, depending on your financial institution, for the reversal to reflect in your account. No further charges will be incurred.

If you have any additional questions, please don't hesitate to contact our Customer Care team at 877-564-3003, Monday through Friday, 7:00 a.m. – 4:00 p.m. Pacific Time (10:00 a.m. – 7:00 p.m. Eastern Time). Holiday hours may vary.

Instant Checkmate Customer Support Team

Hi Christina,

Thank you for the wonderful feedback! We're so pleased to hear that Cristhofer was thorough in explaining the reactivation process and helped you find the right plan to suit your needs. We will be sure to pass along your kind words to him!

We're glad to hear everything was resolved smoothly and that your account is back up and running. Should you ever need further assistance, please don't hesitate to contact our Customer Care team at 877-564-3003, Monday through Friday, 7:00 a.m. – 4:00 p.m. Pacific Time (10:00 a.m. – 7:00 p.m. Eastern Time). Holiday hours may vary.

Instant Checkmate Customer Support Team

Hi Christy,

Thank you for the wonderful feedback! We're so pleased to hear that Manuel was helpful and able to address all of your questions and requests. We will be sure to pass along your kind words to him!

We're also glad to hear the information in your reports was accurate and met your expectations. We take pride in providing comprehensive and thorough reports for our members.

If you ever need further assistance, please don't hesitate to contact our Customer Care team at 877-564-3003, Monday through Friday, 7:00 a.m. – 4:00 p.m. Pacific Time (10:00 a.m. – 7:00 p.m. Eastern Time). Holiday hours may vary.

Instant Checkmate Customer Support Team

Hi Martin,

Thank you for reaching out and sharing your experience. We want to take a moment to address your concerns.

Regarding military records, the availability of this information depends on whether it has been released as publicly accessible through our data sources. Detailed military service records are generally not available through public record databases and therefore would not appear in our reports. We do not guarantee any specific information or results, and we apologize if this was not made clear before your purchase.

We can confirm that your account has been successfully canceled and as a courtesy we have reversed the pending charges. Please allow 3-5 business days, depending on your financial institution, for the charge to drop off your account.

We hope this resolution gives you greater peace of mind. If you have any additional questions, please don't hesitate to contact our Customer Care team at 877-564-3003, Monday through Friday, 7:00 a.m. – 4:00 p.m. Pacific Time (10:00 a.m. – 7:00 p.m. Eastern Time). Holiday hours may vary.

Instant Checkmate Customer Support Team

Hi Frances,

Thank you for the wonderful feedback! We're so pleased to hear that our representative was helpful in resolving your issue and that you had a positive experience. We truly appreciate your recommendation!

If you ever need further assistance, please don't hesitate to contact our Customer Care team at 877-564-3003, Monday through Friday, 7:00 a.m. – 4:00 p.m. Pacific Time (10:00 a.m. – 7:00 p.m. Eastern Time). Holiday hours may vary.

Instant Checkmate Customer Support Team

Hi Judy,

Thank you for the kind words! We're glad to hear our representative was professional and thorough in addressing all of your questions. We will be sure to pass along your feedback to him!

If you ever need further assistance, please don't hesitate to contact our Customer Care team at 877-564-3003, Monday through Friday, 7:00 a.m. – 4:00 p.m. Pacific Time (10:00 a.m. – 7:00 p.m. Eastern Time). Holiday hours may vary.

Instant Checkmate Customer Support Team

Hi Melinda,

Thank you for reaching out and sharing your experience. We want to take a moment to address your concerns.

We're sorry to hear that your initial interaction with Bruno did not fully resolve your concerns, and we're glad Alexandria was able to provide further clarity. We will be sure to pass along your feedback to both representatives accordingly.

We want to assure you that we have issued additional refunds to your account beyond the initial 3 months. Please allow 3-5 business days, depending on your financial institution, for the refunds to reflect in your account.

The verified buyer requirement on Consumer Affairs is a requirement set by Consumer Affairs and is not something Instant Checkmate controls or influences in any way. We have no involvement in their review verification process.

A confirmation email is sent upon enrollment and additional billing history can be accessed at any time by logging into your account directly, where you will be able to view your transaction history.

If you have any additional questions, please don't hesitate to contact our Customer Care team at 877-564-3003, Monday through Friday, 7:00 a.m. – 4:00 p.m. Pacific Time (10:00 a.m. – 7:00 p.m. Eastern Time). Holiday hours may vary.

Instant Checkmate Customer Support Team

Hi Lucia,

Thank you for reaching out and sharing your experience. We want to take a moment to address your concerns and provide some clarity.

After thoroughly reviewing your account, we want to clarify that there was no previous cancellation on record prior to your recent call with our Customer Care team. We understand this may be frustrating to hear, however our records do not reflect a prior cancellation request.

We want to assure you that canceling your account is not a difficult process. We offer several convenient ways to cancel — by logging into your account and navigating to the subscriptions tab, using our automated IVR by phone, or by speaking directly with a representative via phone or live chat, Monday through Friday, 7:00 a.m. – 4:00 p.m. Pacific Time (10:00 a.m. – 7:00 p.m. Eastern Time).

In accordance with applicable laws, all billing details and automatic renewal terms are clearly disclosed before payment is submitted, and users are required to explicitly agree to these terms before being charged.

If you have any additional questions or would like to discuss your billing concerns further, please don't hesitate to contact our Customer Care team at 877-564-3003, Monday through Friday, 7:00 a.m. – 4:00 p.m. Pacific Time (10:00 a.m. – 7:00 p.m. Eastern Time). Holiday hours may vary.

Instant Checkmate Customer Support Team

Hi Patrick,

Thank you for reaching out and sharing your experience. We want to take a moment to address your concerns.

Regarding military records, we want to clarify that while we do search for publicly available military record information, we do not claim to provide comprehensive military service records. The availability of this information depends entirely on what has been released as publicly accessible through our data sources. Detailed military career information such as rank history and service records are generally not available through public record databases and therefore would not appear in our reports.

As disclosed in our Terms of Use, we compile data from a variety of third-party data providers and publicly accessible sources. There are times when data may not be fully complete due to the nature of public records, and we do not guarantee any specific information or results.

We can confirm that your account has been successfully canceled and a full refund has been processed back to your original payment method. Please allow 3-5 business days, depending on your financial institution, for the refund to reflect in your account.

If you have any additional questions, please don't hesitate to contact our Customer Care team at 877-564-3003, Monday through Friday, 7:00 a.m. – 4:00 p.m. Pacific Time (10:00 a.m. – 7:00 p.m. Eastern Time). Holiday hours may vary.

Instant Checkmate Customer Support Team

Hi Tova,

Thank you for the wonderful feedback! We're so pleased to hear that Valerie was helpful, professional, and made the process quick and easy for you. We will be sure to pass along your kind words to her!

Should you ever find yourself in need of our services again, we would be happy to have you back. If you ever need further assistance, please don't hesitate to contact our Customer Care team at 877-564-3003, Monday through Friday, 7:00 a.m. – 4:00 p.m. Pacific Time (10:00 a.m. – 7:00 p.m. Eastern Time). Holiday hours may vary.

Instant Checkmate Customer Support Team

Hi Parrish,

Thank you for reaching out and sharing your experience. We want to take a moment to address your concerns and provide some clarity.

We want to clarify that our service is not a one-time use for a specific name. Our membership provides unlimited searches throughout your billing cycle, meaning you can search as many names as you need. If a report was accidentally deleted, you are absolutely able to search that same name again at any time and a new report will be generated.

We're sorry to hear this was not made clear during your experience and we encourage you to give it another try. If you need any assistance navigating the service or locating a report, our Customer Care team would be happy to help.

Please don't hesitate to contact us at 877-564-3003, Monday through Friday, 7:00 a.m. – 4:00 p.m. Pacific Time (10:00 a.m. – 7:00 p.m. Eastern Time). Holiday hours may vary.

Instant Checkmate Customer Support Team

Hi Mark,

Thank you for the wonderful feedback! We love hearing that our representative was able to resolve your billing issue so quickly and efficiently. That is exactly the level of service we strive to provide for all of our members!

Should you ever need further assistance, please don't hesitate to contact our Customer Care team at 877-564-3003, Monday through Friday, 7:00 a.m. – 4:00 p.m. Pacific Time (10:00 a.m. – 7:00 p.m. Eastern Time). Holiday hours may vary.

Instant Checkmate Customer Support Team

Hi Lorrie,

Thank you for the wonderful feedback! We're so pleased to hear that the service provided the information you needed quickly and that our representative was courteous and helpful during your cancellation. We truly appreciate your recommendation!

Should you ever find yourself in need of our services again, we would be happy to have you back. If you ever need further assistance, please don't hesitate to contact our Customer Care team at 877-564-3003, Monday through Friday, 7:00 a.m. – 4:00 p.m. Pacific Time (10:00 a.m. – 7:00 p.m. Eastern Time). Holiday hours may vary.

Instant Checkmate Customer Support Team

Hi Bobbi,

Thank you for the wonderful feedback! We're so pleased to hear you had a great experience with our Customer Care team and that the service has been helpful in providing the information you needed.

If you ever need further assistance, please don't hesitate to contact our Customer Care team at 877-564-3003, Monday through Friday, 7:00 a.m. – 4:00 p.m. Pacific Time (10:00 a.m. – 7:00 p.m. Eastern Time). Holiday hours may vary.

Instant Checkmate Customer Support Team