Instant Checkmate is a public records search service. All of the information is generated by searching public records from federal, state and county databases and compiling it into a report. You can look up addresses, phone numbers, social media profiles, driving records, arrest records, demographic data and a variety of other information.
A link has directed you to this review. Its location on this page may change next time you visit.
- 2,432,464 reviews on ConsumerAffairs are verified.
- We require contact information to ensure our reviewers are real.
- We use intelligent software that helps us maintain the integrity of reviews.
- Our moderators read all reviews to verify quality and helpfulness.
For more information about reviews on ConsumerAffairs.com please visit our FAQ.
The associate helping me cancel my subscription was very helpful. She didn't try to talk me out of it or upsell me. She was also able to refund my last payment. The information that I received while I used it was invaluable.
While, the only issue that wasn't accurate was active phone number, everything else was 100% correct. It was simple to navigate the website. And calling to ask a billing question to customer service, my question was answered and handled efficiently, and a resolution was given quickly.
One click on this website and they will follow you FOREVER with annoying pop-ups! Support has been zero help to get rid of it... happening for MONTHS! All I wanted was someone's mailing address and didn't even get it!
We’re sorry to hear you had a frustrating experience with Instant Checkmate. You opted in to receive push notifications by clicking “Allow” when prompted on our website.In order to stop receiving these notifications, follow these steps:
Go to www.instantcheckmate.com/unsubscribe
Your current subscription status will state "Subscribed" or "Not Subscribed"
If subscribed, click the green “Unsubscribe” button to stop receiving push notifications from Instant Checkmate
You can also learn how to do this here: https://www.instantcheckmate.help/disable-push-notifications/
If you are receiving push notifications, but you are “Not Subscribed,” there’s an easy explanation: You allowed push notifications while you were using a different browser and device, like Safari on your mobile phone. Please use the correct browser and device to unsubscribe from Instant Checkmate push notifications.
Our Customer Support Team can be reached directly at 1-800-222-8985 or via email at email@example.com. We are available to assist you during regular business hours, Mon-Sun 5am - 10pm PST (8am - 1am EST).Sincerely,
The rep was very polite, nice and professional. I could see her smile through the phone. Her customer service skills were wonderful and we need more kind people like her on the receiving end for customer care. Great Job!?
I called in and asked to have subscription cancelled, it was fast, and representative was very courteous, she could not have been more helpful. I did not realize I had been paying a monthly fee and thought I would have to argue to get cancelled but certainly did not!
Was looking for a few different things that weren’t showing up. I was also looking for social media accounts under a different alias that didn’t show up. Already knew what was showed, was just looking for something different.
Instant Checkmate Support
My old email address was used to open an account and investigate myself in 2017. I am disabled and do not work, why would I investigate myself. My husband realized this charge on my card and I did not recognize it. We called and were told what is was, that it was never used since activated but being charged monthly. They closed the account but said they would only return 12 months. Asked why only 12 months and the answer was, that is how far our system allows. How can a legitimate company acknowledging what has happened cannot return the full amount. Taking $$ from someone on SSDI, does not make a company trustworthy.
Instant Checkmate Support
Instant Checkmate representative was EXCELLENT. He's a KEEPER! Took charge to resolve billing issue. Very professional, efficient, cordial. Followed up with action confirmation. Quality performance that translated to favorable reputation of service his employer provides. Would recommend as ethical company.
The operator that helps me was extremely kind and courteous. Also very fast and efficient. She put me at ease while helping me fix the issue I was having a problem with. I would recommend your customer service to anyone as I had a very positive experience. Thank you.
Billing. Jacob, was very nice and took care of the problem. Look in to usage and projected refund date. He was very upbeat and pleasant to work with. I am not really sure what else to say about this call. I hope of you Customer services are equally as nice. Have a great day. Have a great week. Have a great year.
Instant Checkmate Company Information
- Social media:
- Company Name:
- Instant Checkmate
- Company Type:
- Year Founded:
- 3110 Camino Del Rio N Suite 400
- San Diego
- Postal Code:
- United States
- (800) 222-8985