Chubbies Shorts Reviews

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About Chubbies Shorts

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Chubbies Shorts has designed and produced casual apparel since 2011. Its product line includes swim trunks, casual shirts and outerwear, offering products with vibrant designs.

Pros
  • High quality and durable products
  • Positive customer service experience
  • Affordable pricing for good value
Cons
  • Shipping speed could be improved
  • Limited size range for some products

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Chubbies Shorts Reviews

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    How do I know I can trust these reviews about Chubbies Shorts?
    • 4,659,924 reviews on ConsumerAffairs are verified.
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    • We use intelligent software that helps us maintain the integrity of reviews.
    • Our moderators read all reviews to verify quality and helpfulness.
    Page 1 Reviews 0 - 10
    Verified purchase
    PriceStaff

    Reviewed May 11, 2025

    I’ve been buying from Chubbies Shorts for the last 4 years. In those 4 years, I never had a problem with the shorts I bought. They are well worth the price. When I bought an inseam length that I did not like, I wanted to return or exchange them. They could not make the return/exchange process any smoother! When I went to return or exchange, they gave me the option of a refund or a store credit. Liking all of their shorts I previous bought, I decided to opt for the store credit. To sweeten the deal, Chubbies gave me an extra $20.00 worth of store credit for free to use towards my exchange. Never have I come across a company that wanted me to be satisfied with my order that they’ll give me $20.00 to upgrade from what I was originally purchasing. They now have a loyal customer. Other companies should take note and follow suit.

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    Customer ServiceStaff

    Reviewed May 9, 2025

    Extremely disappointing experience with Chubbies. I’ve been a loyal customer with over 10 pairs of their shorts, so this review comes from someone who has genuinely supported the brand. I ordered an item and it arrived in the wrong size — mistakes happen, sure — but when they sent a replacement, it was also the wrong size.

    When I reached out again, it took days to get a response. Their solution? To send yet another replacement — completely ignoring the fact that I no longer had any trust in them to get it right. I asked to return the item instead, but that turned into another drawn-out ordeal. Customer service was painfully slow, kept requesting multiple photos, and offered minimal follow-up or clear communication. For a company that markets itself as fun, responsive, and customer-first, this experience was the opposite. I’ll be taking my business elsewhere — this was the last order I’ll be placing with Chubbies.

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      Reviewed Nov. 15, 2024

      In the USA 31% are overweight. 42.4% are obese. The biggest size at Chubbies is 3x and many of those items were sold out when I looked. There aren't any "chubby" sizes here,. they are just average (somewhat over priced) sizes when compared to King Size, DXL, Amazon etc. And before anyone mentions "yeah but the quality of our products blah blah blah," those other companies must be doing something right too because all of them have been around for a long time. I've lost over 60lbs just by eating better and moving a little bit so I guess in good now that I'm a regular old average 3x (lol).

      I am not" dissing" Chubbies. I really like some of the looks of their clothes. I think they're missing a big (no pun) demographic by not going up to say 6x. Big people are more successful than ever because of the whole acceptance thing so they have more $$$ to spend. The message I want to convey here is really just my disappointment not being able to find anything in my size (or budget, I'm not one of the successful ones unfortunately) and to get the message out to others who think they'll be getting bigger sizes here.

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      Reviewed Dec. 18, 2023

      Don’t trust what you order here. I ordered merch for gifts, noticed they never came in, checked my junk mail, had messages that they errored in their available stock and would refund my money. Just disappointed that they allowed the order to even go through when they didn’t have the merchandise at all. Btw, I had made 3 different orders in a period of 24 hours as I rethought about my Xmas list, all 3 orders were canceled citing oversight.

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      Customer ServiceStaff

      Reviewed Aug. 15, 2023

      First of all they have no phone number to call just a number you can text. No one gives you their name or title so you have no idea who you are speaking to. I asked for my tracking number and they texted a link that stated no tracking info available. I was told my item had not left the warehouse and I placed the order on 8/20/23. Very poor customer service, inconsistent info given by employee via text.

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      Customer ServiceProcess

      Reviewed Oct. 3, 2022

      I bought a pair of Terry cloth jackets. somehow they arrived when I was traveling and UPS sent them back to Chubbies. Was a nightmare dealing with Chubbies.

      They refused to check for the parcel and then ship it out to me. instead for about 1/2 a year plus it sat in their shipments received. they don't process their inbound or returns. Gave me a bureaucratic runaround and it was pretty awful. If you care about good customer service and a company that offers decent experience. Avoid Chubbies at all costs. Seems like they are amateur hour.

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      Customer ServicePunctuality & Speed

      Reviewed June 1, 2022

      I bought 3 items (2 stretch shorts + 1 swim shorts). When I received them I did not have to pay any extra duties or taxes. But the sizes were too big and I had to exchange. Their exchange procedure takes forever and it feels like they are making you jump through hoops. I finally returned them and placed a new order.

      3 weeks after placing my order, I had yet to receive any type of update from them regarding if my new order had shipped.

      Therefore I contacted them to inquire about my order, to which they replied the order had fallen through the cracks because they are moving, plus one of the items was no longer available in the size that I requested. No sorry, no solution, absolutely nothing. I told them to proceed with shipping on the items that they did have in stock. 10 days following this, I received my order to which I had to pay duties and taxes almost the same value that I had paid for the entire order. Yet I didn't have to pay duties and taxes on my first order. I was disgusted and appalled that I did not even want to wear these items, there I donated them to the salvation army. Bottomline is they are liars and thieves. Do not buy from this website! I had the worst experience ever with their customer service!

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      Customer Service

      Reviewed Nov. 19, 2021

      Ordered a shirt and the item got lost in transit. After multiple emails back and forth Chubbies support claim that they cannot issue me a refund. They can either send me a replacement item or provide me with store credit which is ridiculous. So I will need to buy anything and go through the trouble of returning it which doesn’t make any sense. Next time I will stick with the big chain stores.

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      Verified purchase
      Customer ServicePriceOnline & App

      Reviewed July 16, 2021

      These Chubbies shorts are complete trash. The material is junk the stitching is even worse and the price is WAY TOO HIGH for what they are. You can get the exact same shorts from any big box store for under $20 on any given day. Don’t waste your time or money on these. They also censor all the negative reviews customers put on the website, that’s says EVERYTHING about this company as a whole. They are only out for one thing and that’s to make money, they could care less about the quality of their product or their customer service. Save your money and go somewhere else.

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      Customer ServicePunctuality & Speed

      Reviewed Nov. 23, 2020

      Well what can I say - I heard a lot of great things about Chubbies until I went through the experience! I ordered over $400 worth of merchandise and it never was received. I immediately reached out to customer service and they claimed it was delivered... Well over a week later still nothing has been received and they won't issue me a refund.. They will only give me a credit to the store! Absolutely, terrible customer service on all levels! Will advise you not to order from them at all!

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      Chubbies Shorts Company Information

      Company Name:
      Chubbies Shorts
      Website:
      www.chubbiesshorts.com