Chubbies Shorts Reviews

I’ve been buying from Chubbies Shorts for the last 4 years. In those 4 years, I never had a problem with the shorts I bought. They are well worth the price. When I bought an inseam length that I did not like, I wanted to return or exchange them. They could not make the return/exchange process any smoother! When I went to return or exchange, they gave me the option of a refund or a store credit. Liking all of their shorts I previous bought, I decided to opt for the store credit. To sweeten the deal, Chubbies gave me an extra $20.00 worth of store credit for free to use towards my exchange. Never have I come across a company that wanted me to be satisfied with my order that they’ll give me $20.00 to upgrade from what I was originally purchasing. They now have a loyal customer. Other companies should take note and follow suit.

Extremely disappointing experience with Chubbies. I’ve been a loyal customer with over 10 pairs of their shorts, so this review comes from someone who has genuinely supported the brand. I ordered an item and it arrived in the wrong size — mistakes happen, sure — but when they sent a replacement, it was also the wrong size.

In the USA 31% are overweight. 42.4% are obese. The biggest size at Chubbies is 3x and many of those items were sold out when I looked. There aren't any "chubby" sizes here,. they are just average (somewhat over priced) sizes when compared to King Size, DXL, Amazon etc. And before anyone mentions "yeah but the quality of our products blah blah blah," those other companies must be doing something right too because all of them have been around for a long time. I've lost over 60lbs just by eating better and moving a little bit so I guess in good now that I'm a regular old average 3x (lol).

Don’t trust what you order here. I ordered merch for gifts, noticed they never came in, checked my junk mail, had messages that they errored in their available stock and would refund my money. Just disappointed that they allowed the order to even go through when they didn’t have the merchandise at all. Btw, I had made 3 different orders in a period of 24 hours as I rethought about my Xmas list, all 3 orders were canceled citing oversight.

First of all they have no phone number to call just a number you can text. No one gives you their name or title so you have no idea who you are speaking to. I asked for my tracking number and they texted a link that stated no tracking info available. I was told my item had not left the warehouse and I placed the order on 8/20/23. Very poor customer service, inconsistent info given by employee via text.

They refused to check for the parcel and then ship it out to me. instead for about 1/2 a year plus it sat in their shipments received. they don't process their inbound or returns. Gave me a bureaucratic runaround and it was pretty awful. If you care about good customer service and a company that offers decent experience. Avoid Chubbies at all costs. Seems like they are amateur hour.

3 weeks after placing my order, I had yet to receive any type of update from them regarding if my new order had shipped.

Ordered a shirt and the item got lost in transit. After multiple emails back and forth Chubbies support claim that they cannot issue me a refund. They can either send me a replacement item or provide me with store credit which is ridiculous. So I will need to buy anything and go through the trouble of returning it which doesn’t make any sense. Next time I will stick with the big chain stores.

These Chubbies shorts are complete trash. The material is junk the stitching is even worse and the price is WAY TOO HIGH for what they are. You can get the exact same shorts from any big box store for under $20 on any given day. Don’t waste your time or money on these. They also censor all the negative reviews customers put on the website, that’s says EVERYTHING about this company as a whole. They are only out for one thing and that’s to make money, they could care less about the quality of their product or their customer service. Save your money and go somewhere else.

Well what can I say - I heard a lot of great things about Chubbies until I went through the experience! I ordered over $400 worth of merchandise and it never was received. I immediately reached out to customer service and they claimed it was delivered... Well over a week later still nothing has been received and they won't issue me a refund.. They will only give me a credit to the store! Absolutely, terrible customer service on all levels! Will advise you not to order from them at all!