BuyDig.com Reviews

In 50 years of purchasing, this company is the Worst I’ve experienced! Horrible customer service, ordering, and fulfillment. They will steal your money & you get nothing! I ordered a vacuum the first week of July, and they happily took my money and I still have not received it. They sent it to an address I specifically told them not to use the Postal Service in my order. It is now two months later and I still have not received the vacuum or the money and the company is now telling me to take it up with eBay. This company is not accountable for anything that they promise. They will take your money and leave you with nothing. Don’t order from them. You might as well flush your money down the toilet.

Ordered a refurbished GE Profile Automatic Espresso Machine listed in stock on August 22 2025. Was charged immediately of 270.20. The following day August 23 2025 I received an email that the order was cancelled and voided without any reason or explanation. So now they hold my money hostage for a week, getting a free loan from people. I ordered the same exact machine from Best Buy after receiving that cancellation email and it was 5 dollars cheaper at Bestbuy and shipped the same day, no hassle. Do yourself a favor and don’t order from Buydig.com. They are scammers and you can get whatever your looking for cheaper at more reputable businesses like bestbuy, amazon, Walmart etc….

I purchased a used like new Sony STR AN1000 receiver from Beach Camera through Amazon. I saved a considerable amount by getting the used one which was guaranteed by Bech Camera for 90 days. The Sony arrived a day earlier than expected and was well packaged. Setup was straightforward but when I went to use the calibration microphone the wire was severed cleanly like it had been cut. The wire was tightly wound so there was no way for QC to see that it was damaged without unwrapping it. Fortunately, Maria Luisa A at customer service was there to help. She was responsive and nice to deal through Amazon’s customer service portal. Maria went to bat for me and is sending a replacement microphone. Hopefully, I will be able to get the Sony calibrated and it will sound even better.

Beach Camera's Support Person, Jimenez **, who answered by Customer Service Call promptly the very day I called about my Problem, proposed a Repair under Warranty Solution for this LG OLED TV which was dead on Arrival (DOA) and did schedule/dispatch Master Tech Service LLC (MasterTek) in Denver CO, who diligently and timely executed Diagnostics and Repair at my House, for free. This was great!

I purchased a camera on Ebay from this buyer and I accidentally hit purchase before I was ready. I wasn't successful cancelling the order, but their customer service was nice enough to refund the difference in the coupon I was planning to apply before completing my order. They did a great job processing my order and it shipped quickly. It arrived fast and in perfect condition. Great seller to deal with and I'm happy with my purchase. My customer service rep was MARIA LUISA with order **.

Christine ** handled my customer service needs flawlessly. I had an issue with the incorrect address being listen in eBay. She was understanding and helped me process the return and refund. 10/10 experience.

I purchased a product that failed the second time of use. I contacted customer service and received a response within a few hours. After exchanging a few chats, a full refund was issued and then Rizalyn followed up to make sure I was satisfied with the resolution. This whole team is great, and I will continue to shop here with confidence!

Excellent support. I was helped by Reynold about a manufacturer issue in my brand new product. He got straight to the point and resolved my issue. Usually customer supports keep you on hold and almost forget about you.

Fast and prompt service. I returned/refused one of the items as I order the wrong lense and got my refund within 3 days. Not bad at all. Thank you. The camera had all items and I will put it to use soon.

Great service! Christine Gail and Maria Luisa were wonderful at communicating and keeping me informed of the status of my request. I would highly recommend this company because they have taken care of my issue in a prompt and timely manner. Thank you!

As soon as I tested my new producted and realized it did not work I went a head and reached out to the company and thankfully both RIZZA MAE and RIZALYN got back to me right away and helped me get a refund! Thanks, guys!

I reached out to the vendor, Beach Trading, Beach Camera, or Buydig as they can go by multiple business names and I was kindly assisted by Christine **. Christine was prompt in being able to offer me a great resolution to my order and I would definitely come back for future purchases after this experience!

RIZALYN helped me resolve my issue quickly and fairly. The company stands by the products they sell and has excellent customer service. Would absolutely purchase from them again and recommend buying from them to friends and family.

I received excellent customer service from Belle. They were very professional and patient and I will definitely purchase from Beach Camera again because of them! I’m very happy with the product I purchased and how Belle was able to answer all of my questions and assist me with exactly what I needed.

The mattress topper is with good quality. But it is a bit too soft for me and traps a lot heat. It doesn’t solve my back pain but the customer service representative Belle was very helpful and made the transaction very smooth.

Well, I found a fantastic price on a GE microwave I needed in a pinch. I ordered and everything looked great but the price was so good, it almost worried me. I got the shipping notification and the weight and size appeared off. I called and emailed with both Christine G and Maria L and they both assured me that if the product wasn't as I expected they would do everything possible to make it right. The MW arrived in great condition, brand new, in the original packaging and I'm grateful for excellent customer service I received. Super job Christine & Maria!

I wish to commend Rizza Mae and Dianne for helping me resolve a lost package issue. Seems my original order had lost an SD card it was supposed to include. They replaced it with another promptly after investigating the problem. Many thanks to them and to Beach Camera 📷 ! 😃

Rizalyn was helpful and quick to reply. We were given a very used Xbox remote when we paid for a brand new one. I think someone tampered with the box before it was shipped. She understood and was able to get us a refund.

Belle was great with communication. Her responses and solving my issue were timely, full of good information, and she provided answers to my questions that were uncomplicated. I was very satisfied with how she worked with me and was grateful for the choice of refund. I felt she really cared about my customer satisfaction. Will definitely let others know of my positive experience with this.

Great customer service, Rizalyn was knowledgeable and very helpful. I would recommend and do business again with this company. Rizalyn was quick to answer our correspondence and very thorough with her answers.

I had to follow up with customer service because of a small issue with the Shark Stratos vacuum I purchased and got great follow-up and representatives Maria Luisa and Romel were very helpful in helping me solve my problem and offered a concession to keep unit and have unit serviced under refurbished warranty. I was very impressed with their professionalism and prompt resolution to my problem. They were very courteous and seemed genuinely interested in helping me. Great customer service!!!!

My TV came in with some scratches on the back and one on the side of the TV screen. Contacted them and responded quickly and ended up giving me a partial refund. Based on the customer service rep and their quick response I would buy from them again.

I had a seamless experience with them everything was quick and efficient and when I had an issue with my order Romel helped me resolve it quickly without any hassle, I appreciated the quick communication thank you Romel!

Belle was really helpful in assisting me with my issue and concerns. She offered me topnotch customer service and I highly recommend doing business with them! Amazon contacted them on my behalf, to start with, but it was just a matter of a couple of hours that Belle contacted me, and helped resolve the situation.

RIZZA MAE, ROMEL and MARIA were a great help in fixing my problem. I realized my order was missing an important item and contacted support. They were able to refund a portion of my purchase price in order for me to obtain a suitable product in order to use my new headphones. Thanks so much for your concerted effort.

I ordered an Insta360 Ace Pro 2 and it came quickly. Unfortunately one of the two batteries were not working so I contacted the seller. Maria ** helped me with my order ** and resolved my problem professionally, quickly, and painlessly. Thank you again! I highly recommend this company.

Reynolds ** set up LG to come look at my TV which I really appreciate it. They still haven’t came to my home due to the part they require is on back order with no ETA which is frustrating. And I hope this gets resolved ASAP due to me barely purchasing the TV. The reason i’m giving a 5 star is because Reynold set them up in a timely manner & I know its not his fault that the part is on back order with no eta…..

I was very pleased with my purchase and the assistance I received from Reynold with an issue I was having. He answered all my questions in a timely manner - and was very professional. Great job, Reynold! Love my new Sony television too...

Customer service was amazing, I had a slight issue and two kind employees (Christine and Dianne) quickly resolved the problem. I will be more than happy to order from this company again the next time I need something.

I'm really pleased with my purchase here. It came in good safe packaging and was in good shape when it arrives. I spoke with customer service about an issue I had (needed to return it because I purchased the wrong one), customer service, specifically Christine ** and Bell, was great, they were pretty quick with responses and genuinely wanted to help. They seem to really care for their customers.

Ge, is a great product to begin with. Plus the biggest part about this one is it a stainless steel inside. It works better with the convection ovens. with the stainless steel inside the last a lot longer by my experiences. The air fryer is a plus as well number panels could’ve been brighter colored to see on the counter though, Otherwise I love it very very much.

Dianne from Beach Camera provided me excellent customer service. She helped me make a decision regarding a Samsung OLED Smart TV, I liked. She is a good listener, and provided helpful feedback. I am glad I followed her recommendation and made the purchase.

I bought a monitor from them and within two weeks the monitor went on sale and the price difference was over $500, I messaged the seller asking if they can price match and they did, the sent the refund and I couldn't be happier, Thank you Christine **, Maria **, and, Rizza ** for helping me out and making my day better.

I had a minor problem with the item that I received. However, after contacting the seller, RIZALYN responded within just a few hours and offered to make it right and resolved my issue very quickly and effectively. Great service.

We had an excellent experience and received top-notch customer service (Rizza Mae). They were able to solve my issue within the same day. The speed of their response was impressive, and they communicated well about my problem with the email.

I made an order that was fulfilled by this company and I am thrilled by the experience I was given. Christine ** was the representative that served me and went above and beyond what I could have expected as most service reps just try to avoid you altogether. Christine ** exceeded my expectations and for me set a bar for all others I now deal with to achieve. With my experience this company will now have a new customer. My shipping experience was also above expected as I got both orders out the door and to my house in 2 days and unharmed, which is what we all want and rarely get. No issues here and I am beyond grateful to say the least + I am the person whom never leaves reviews for mama said "if you have nothing nice to say, say nothing."

They’ve been breached. I use unique emails per merchant, and my BuyDig email was just used to send me a scam email. Moreover, they have not informed customers about their breach. Do not use BuyDig. August 2024.

When I received my product it was damaged I spent a lot of money when I hooked it up it didn’t work either. When I asked for a refund I was told I would have to return it at my expense.. I really was disappointed with that response. I should not have to pay to return something that was damaged and didn’t work.

BuyDig is a scam company. Never ever order from them again. I ordered a laptop from them with 2-yr service plan. They did not have any follow-up information for more than a week, but they charged my credit card fully. When I called, they told me that I product I ordered has been sold out with no stocks. They said that they would refund me right away. BUT one month later, still no refund. I am officially launching a complaint about their business practice. What a scam company! Shame of them! Don't believe on their website.

Updated on 10/02/2023: Just when I thought it couldn't get worse, I was wrong. After 3 weeks and many calls, emails, and texts, I finally had the TV delivered by some random older guy with a van. I had to help get the 83" TV into my house, as he was alone. Because of all the problems and hassles concerning the delivery, I was offered a $400 refund, if I accepted the delivery and changed my ratings from 1 to 5 stars. I accepted their offer and changed my ratings. It's now been over 2 weeks since the delivery and still no $400. Also, the TV was advertised with a 4 year extended warranty. I've been trying to get the company to honor this, however, I have been unsuccessful. Just do what you promised. This is a very bad company. I urge you not to buy from them.