BuyDig.com

On 11/30/18 I purchased 2 Pioneer Andrew Jones Designed Floor speakers SP-FS52 from BUYDIG on eBay ($210). Five days later, only 1 speaker was delivered by FedEx & figured the other speaker would arrive the next day - no such luck. FedEx tracking # showed only 1 package matching the weight & dimensions on the manufacturer's factory sealed box. I contacted the seller through eBay & their response was to check with my neighbors & file a dispute with eBay, which I did. The seller's next response was both speakers were shipped in the same box - yet another lie, as each speaker is 25 lbs. & the factory sealed box is barely bigger than 1 speaker!

I ordered Modway Abate Outdoor Patio Swing Chair with Stand in Black Mocha and they did not send the stands and will not ship the remaining items. Totally not worth the hassle!!! They simply had to send the remaining items and they asked me to re-package the whole items and ship it back so they can add the stands. They have lost their minds!

Way too difficult to get ahold of someone to cancel order, their email response told me to call the billing department and on hold for 10+ minutes (still waiting to speak to someone). I will never purchase another product from them again.

You people are a disgrace. I have tried to get hold of someone to help me with two pressure washers I bought from BuyDig.com and the motor burnt-out on both of them within 10 minutes of use. I have wasted 800 Australian dollars. What are you people going to do about it?

I ordered a monitor from them on eBay that never came. FedEx says they could not deliver it because there were multiple shipping labels on the package. I have requested a refund but BuyDig says that they will not refund my money until they get the item back. I never got it so I can’t possibly return it. They refuse to issue my refund.

I bought a Nintendo Switch Console with a Charging Dock Bundle. The images show 4 joy cons and the product description was very confusing and poorly written. I assumed based on the 3 separate images that it came with the extra joy-cons then. When the product came it did not have the extra joy-cons. I called to see what happened and was told it did not come with those and no attempt to fix the issue was made. They did not even apologize for the way they advertised the product. Turns out what I thought was a great deal was just the regular price for the product. Had I known this I would not have purchased from them.

I received my order in just 2 days and it works great! However, there were two dents in the refrigerator and they were not from shipping. I called customer service and they apologized and offered to take $50 off the price I paid, which I thought was very fair. I also could have sent it back and they would have replaced it with a new one. I would not hesitate to order from this company again. Their customer service is excellent!

I cancelled this order within 10 minutes of placing it and yet they claimed that the order was already shipped and that I would have to wait until FedEx delivered and then after they received it they would process a claim. They are very shady and dishonest. I would not ever recommend anyone do business with them. The CSR Greg ex.** stated he would be sending me a claim number but never did.

Ordered LG OLED 65 inch 8C. It wouldn’t turn on out of the box. They won’t exchange it. It’s up to me to haul it to UPS and drop it off. Seriously, pay a little more from a good dealer. They offered me $20 credit on future purchase. I would never use them for anything.

They were very disloyal towards me and I can't imagine they aren't either to others. I ordered a product and it was not delivered accordingly to the governance of internet purchases. They falsely advertise products on popular holidays for sale. They make executes: "Oh, yeah that two weeks of advertisement, of the promotional item we did on Google and every single email we sent, we have decided we just wanted to get everybody's credit card information and other information to gain in the disrespect of "customer", so we may sell your information.

They sold me a pair of Parrot Ziks 3 on Google advertising a charger to go with them. I never got the charger. The last 10 days I spent countless hours arguing with their reps and the ones from Google Express to no avail. I am convinced that my experience with them is not an exception. Companies like them have no place in the marketplace. They fade out. The sooner - the better for everyone. And all this over $32. Of Facebook I cannot post anything negative on their page. They take it off leaving only arcades. Talk to me about freedom of speech and the voice of the consumer. I will start throwing up and will have to stop here.

Bought an item on Black Friday, and then the company decides to cancel the order as thinking the price was incorrect or too cheap and did not want to honor the mistake. Thus I am left with a wasted promo code, and no items and an email that does not even have an apology!!! Horrible, never again!

This company is ridiculous. I thought I caught a black Friday deal, It was an amazing deal. So I purchased it, and since I was so proud I overspent on the next person's gift, thinking I saved money on the last. So, BuyDig decided to wait till after all the Black Friday sales were over to cancel my order and tell me I wasn't getting anything. Now the person I thought was done being shopped for isn't and the money I had budgeted for them is overspent and all I have is a small refund back. The least they could have done was cancel my order before all the Black Friday deals were over. This puts a huge Damper on my holidays and I will make sure to never shop here again.

I ordered a heater on Nov 1st. Tried to track it after 3 weeks because I knew it should have arrived by now. Tracking it gave me no information. Upon further inquiry, I found out the item was no longer available but I was NEVER notified of this. I was then offered more expensive options! Ridiculous. Extremely disappointed. I had guests coming to stay and was counting on that heater for them. Can't understand why I wasn't notified or automatically refunded.

Satisfied with both the product and delivery speed, but VERY disappointed with my customer service interaction. I mistakenly missed a single character entering the discount code and customer service refused to help or even acknowledge that my request was appropriate.

Refurbished Nikon D3400 - I was mislead and lied to twice and my order was not received on the day it was promised-twice actually. I’ve had to postpone my business plans until mid next week-I essentially lost my money for my business because of this.

I ordered a TV from this site. The site mentions usually it ships the same or the next business day. However I am waiting for last 6 days. It’s stuck in processing status and not shipped yet. Product - LG 55SK8000PUA 55". Ordered on - 10/06/18. Status - Not yet shipped.

I bought an item on Saturday, and even paid for overnight shipping, and these guys were out for another Jew holiday. I don’t care if they want to be out all year celebrating I don’t know what, but at least they need to tell the customers that they are away. They created a shipping label and they responded to my email saying that FedEx is wrong and they did send the package but it’s stuck at “shipping label created” so they are also liars.

Ridiculous experience. I made an order on their website yesterday and chose next day AM shipping. NOWHERE ON THE ORDER PAGE DID IT SAY it won't arrive the next day due to them being out for a religious holiday!!! I have no problem with the 'being out for the holiday' but when people are needing something and are paying for it to arrive at a certain time it should either arrive at that time or be referenced that it's not an available option due to not being in the office to fulfill orders. Also, they sent me an email the next day saying my card declined, which could have been taken card of the same day again had they of NOTIFIED customers on their website that they were not going to be in the office or fulfilling orders while they were out. I WOULD NOT REFER THIS COMPANY TO ANYONE.

Placed an order on Sept 10 and selected 2 Day shipping. At checkout, the website stated I would receive the order on Sept 11. Currently, it's Sept 16th and I have not received the order. Reaching out to their customer service or email has gotten me nowhere. Should have read reviews on this website prior to ordering.

Terrible service... (except for Gaby in customer service, she tried to expedite, very pleasant). Item did not work, returned for refund which takes three weeks after receiving returned item. BuyDIG first & last purchase, terrible service. The transaction, including return shipping time takes a month to receive refund...

I completed a purchase for $69.99 three days ago. Directly afterward, four charges totalling over $500 were made. Fraud prevention intervened this morning and I had to cancel my credit card to request a reissue. No other use of my card was made by me online in the last month. Please review and advise.

I will try to keep this to the point, while providing as many data points as possible. I've written about this so many times, so I don't want to rehash it all. I even included a full transcript of one of my earlier interactions on Reddit (I don't think I can link to it though not sure how this site works). First and foremost, the most interesting thing about finding this site is the fact that the first review on here is from around the same time period my issue happened and is pretty much the same thing. So the issue isn't new, and these people are doing nothing to resolve it. I ordered a monitor for $275 and was excited to get it. 5 or 6 days later I realize that it's just sitting in "processing" even though I've been charged and the payment posted to my Amex card.

Ordered a t7i camera. After a few days of "processing" I contacted them on the status. I was told the order was cancelled but it keeps showing order is processing. I made this order on a free 2 days shipping promotion now I am stuck with this order processing status. When I call to speak with someone. Is the same lady with heavy accent that keep telling me to reorder.

Purchased refurbished Nikon camera. Wonderfully clean and fit product. Had minor issue with contents which was immediately handled by customer service on the weekend no less, at no cost. I will be looking at this seller in the future to meet my needs.

They sent me a tv that the screen was broken and 3 days later than the original del date sent it back and still waiting on a refund. It’s been 6 months now POS company do not order anything from them. Wish they would have had a -5 for the stars to give them.

I got a confirmation order and never received the products. I emailed and got no response 4 days after. I called and was told that my order was cancelled and no reason was given to me. When I said, "You could have called me or emailed me" they said, "You need to talk to billing." I was left on the phone for several minutes to get no answer. Very unprofessional and bad experience where my time was wasted!!!

DO NOT DO BUSINESS WITH BUYDIG!! I placed an order and chose to pay for 1 day shipping, the shipping info on the order told me it would be delivered 4-10-2018 (the next day). The afternoon of the 10th I received an email saying my order just shipped and will be here 4-11. I called customer service and the young lady told me I ordered it too late and that their warehouse was closed. I tried to explain to her that the order when placed told me it would arrive 4-10 and that is why I paid extra. She kept telling me that it was ordered after 3 and that their website says that items ordered after 3 may not be shipped that day. She mentioned a clock or counter on the website.

I would not recommend ordering a product through BuyDig.com. Unlike Amazon, when you receive a defective product, they will not take it back. They said that it has to be unopened. How would I know a drone is defective if I didn't take it out of the package? Instead, they tell you to contact the manufacturer, which in my case turned out to be a foreign company that will not answer emails. The literature instructed us to ship our "pocket drone" to a repair center in Miami, who told us it was not repairable and to contact the manufacturer directly. Then they requested $15 to ship our defective item back to us. Then, as mentioned, the manufacturer will not answer emails. DON'T order from BuyDig and DON'T expect warranty support from DOBBY.

Ordered zoom lens with bundle. They sent wrong charger and lens. I agreed to keep if send me correct charger. They said, "Ok stop the return and will send charger." After 2 weeks I contacted them and they said they don't replace chargers. I file complaints and BuyDig supervisor call said would send me a charger and lens. Still haven't received them. This company hasn't any integrity. They lied to me two times. Don't trust this company called Buydig!