BuyDig.com Reviews

In 50 years of purchasing, this company is the Worst I’ve experienced! Horrible customer service, ordering, and fulfillment. They will steal your money & you get nothing! I ordered a vacuum the first week of July, and they happily took my money and I still have not received it. They sent it to an address I specifically told them not to use the Postal Service in my order. It is now two months later and I still have not received the vacuum or the money and the company is now telling me to take it up with eBay. This company is not accountable for anything that they promise. They will take your money and leave you with nothing. Don’t order from them. You might as well flush your money down the toilet.

Ordered a refurbished GE Profile Automatic Espresso Machine listed in stock on August 22 2025. Was charged immediately of 270.20. The following day August 23 2025 I received an email that the order was cancelled and voided without any reason or explanation. So now they hold my money hostage for a week, getting a free loan from people. I ordered the same exact machine from Best Buy after receiving that cancellation email and it was 5 dollars cheaper at Bestbuy and shipped the same day, no hassle. Do yourself a favor and don’t order from Buydig.com. They are scammers and you can get whatever your looking for cheaper at more reputable businesses like bestbuy, amazon, Walmart etc….

I purchased a used like new Sony STR AN1000 receiver from Beach Camera through Amazon. I saved a considerable amount by getting the used one which was guaranteed by Bech Camera for 90 days. The Sony arrived a day earlier than expected and was well packaged. Setup was straightforward but when I went to use the calibration microphone the wire was severed cleanly like it had been cut. The wire was tightly wound so there was no way for QC to see that it was damaged without unwrapping it. Fortunately, Maria Luisa A at customer service was there to help. She was responsive and nice to deal through Amazon’s customer service portal. Maria went to bat for me and is sending a replacement microphone. Hopefully, I will be able to get the Sony calibrated and it will sound even better.

Beach Camera's Support Person, Jimenez **, who answered by Customer Service Call promptly the very day I called about my Problem, proposed a Repair under Warranty Solution for this LG OLED TV which was dead on Arrival (DOA) and did schedule/dispatch Master Tech Service LLC (MasterTek) in Denver CO, who diligently and timely executed Diagnostics and Repair at my House, for free. This was great!

I purchased a camera on Ebay from this buyer and I accidentally hit purchase before I was ready. I wasn't successful cancelling the order, but their customer service was nice enough to refund the difference in the coupon I was planning to apply before completing my order. They did a great job processing my order and it shipped quickly. It arrived fast and in perfect condition. Great seller to deal with and I'm happy with my purchase. My customer service rep was MARIA LUISA with order **.

Christine ** handled my customer service needs flawlessly. I had an issue with the incorrect address being listen in eBay. She was understanding and helped me process the return and refund. 10/10 experience.

I purchased a product that failed the second time of use. I contacted customer service and received a response within a few hours. After exchanging a few chats, a full refund was issued and then Rizalyn followed up to make sure I was satisfied with the resolution. This whole team is great, and I will continue to shop here with confidence!

Excellent support. I was helped by Reynold about a manufacturer issue in my brand new product. He got straight to the point and resolved my issue. Usually customer supports keep you on hold and almost forget about you.

Fast and prompt service. I returned/refused one of the items as I order the wrong lense and got my refund within 3 days. Not bad at all. Thank you. The camera had all items and I will put it to use soon.

Great service! Christine Gail and Maria Luisa were wonderful at communicating and keeping me informed of the status of my request. I would highly recommend this company because they have taken care of my issue in a prompt and timely manner. Thank you!

As soon as I tested my new producted and realized it did not work I went a head and reached out to the company and thankfully both RIZZA MAE and RIZALYN got back to me right away and helped me get a refund! Thanks, guys!

I reached out to the vendor, Beach Trading, Beach Camera, or Buydig as they can go by multiple business names and I was kindly assisted by Christine **. Christine was prompt in being able to offer me a great resolution to my order and I would definitely come back for future purchases after this experience!

RIZALYN helped me resolve my issue quickly and fairly. The company stands by the products they sell and has excellent customer service. Would absolutely purchase from them again and recommend buying from them to friends and family.

I received excellent customer service from Belle. They were very professional and patient and I will definitely purchase from Beach Camera again because of them! I’m very happy with the product I purchased and how Belle was able to answer all of my questions and assist me with exactly what I needed.

The mattress topper is with good quality. But it is a bit too soft for me and traps a lot heat. It doesn’t solve my back pain but the customer service representative Belle was very helpful and made the transaction very smooth.

Well, I found a fantastic price on a GE microwave I needed in a pinch. I ordered and everything looked great but the price was so good, it almost worried me. I got the shipping notification and the weight and size appeared off. I called and emailed with both Christine G and Maria L and they both assured me that if the product wasn't as I expected they would do everything possible to make it right. The MW arrived in great condition, brand new, in the original packaging and I'm grateful for excellent customer service I received. Super job Christine & Maria!

I wish to commend Rizza Mae and Dianne for helping me resolve a lost package issue. Seems my original order had lost an SD card it was supposed to include. They replaced it with another promptly after investigating the problem. Many thanks to them and to Beach Camera 📷 ! 😃

Rizalyn was helpful and quick to reply. We were given a very used Xbox remote when we paid for a brand new one. I think someone tampered with the box before it was shipped. She understood and was able to get us a refund.

Belle was great with communication. Her responses and solving my issue were timely, full of good information, and she provided answers to my questions that were uncomplicated. I was very satisfied with how she worked with me and was grateful for the choice of refund. I felt she really cared about my customer satisfaction. Will definitely let others know of my positive experience with this.

Great customer service, Rizalyn was knowledgeable and very helpful. I would recommend and do business again with this company. Rizalyn was quick to answer our correspondence and very thorough with her answers.