BuyDig.com Reviews

I purchased a used like new Sony STR AN1000 receiver from Beach Camera through Amazon. I saved a considerable amount by getting the used one which was guaranteed by Bech Camera for 90 days. The Sony arrived a day earlier than expected and was well packaged. Setup was straightforward but when I went to use the calibration microphone the wire was severed cleanly like it had been cut. The wire was tightly wound so there was no way for QC to see that it was damaged without unwrapping it. Fortunately, Maria Luisa A at customer service was there to help. She was responsive and nice to deal through Amazon’s customer service portal. Maria went to bat for me and is sending a replacement microphone. Hopefully, I will be able to get the Sony calibrated and it will sound even better.

I purchased a camera on Ebay from this buyer and I accidentally hit purchase before I was ready. I wasn't successful cancelling the order, but their customer service was nice enough to refund the difference in the coupon I was planning to apply before completing my order. They did a great job processing my order and it shipped quickly. It arrived fast and in perfect condition. Great seller to deal with and I'm happy with my purchase. My customer service rep was MARIA LUISA with order **.

Well, I found a fantastic price on a GE microwave I needed in a pinch. I ordered and everything looked great but the price was so good, it almost worried me. I got the shipping notification and the weight and size appeared off. I called and emailed with both Christine G and Maria L and they both assured me that if the product wasn't as I expected they would do everything possible to make it right. The MW arrived in great condition, brand new, in the original packaging and I'm grateful for excellent customer service I received. Super job Christine & Maria!

Reynolds ** set up LG to come look at my TV which I really appreciate it. They still haven’t came to my home due to the part they require is on back order with no ETA which is frustrating. And I hope this gets resolved ASAP due to me barely purchasing the TV. The reason i’m giving a 5 star is because Reynold set them up in a timely manner & I know its not his fault that the part is on back order with no eta…..

I made an order that was fulfilled by this company and I am thrilled by the experience I was given. Christine ** was the representative that served me and went above and beyond what I could have expected as most service reps just try to avoid you altogether. Christine ** exceeded my expectations and for me set a bar for all others I now deal with to achieve. With my experience this company will now have a new customer. My shipping experience was also above expected as I got both orders out the door and to my house in 2 days and unharmed, which is what we all want and rarely get. No issues here and I am beyond grateful to say the least + I am the person whom never leaves reviews for mama said "if you have nothing nice to say, say nothing."

Beach Camera's Support Person, Jimenez **, who answered by Customer Service Call promptly the very day I called about my Problem, proposed a Repair under Warranty Solution for this LG OLED TV which was dead on Arrival (DOA) and did schedule/dispatch Master Tech Service LLC (MasterTek) in Denver CO, who diligently and timely executed Diagnostics and Repair at my House, for free. This was great!

Christine ** handled my customer service needs flawlessly. I had an issue with the incorrect address being listen in eBay. She was understanding and helped me process the return and refund. 10/10 experience.

I purchased a product that failed the second time of use. I contacted customer service and received a response within a few hours. After exchanging a few chats, a full refund was issued and then Rizalyn followed up to make sure I was satisfied with the resolution. This whole team is great, and I will continue to shop here with confidence!

Excellent support. I was helped by Reynold about a manufacturer issue in my brand new product. He got straight to the point and resolved my issue. Usually customer supports keep you on hold and almost forget about you.

Fast and prompt service. I returned/refused one of the items as I order the wrong lense and got my refund within 3 days. Not bad at all. Thank you. The camera had all items and I will put it to use soon.