BuyDig.com

I cancelled this order within 10 minutes of placing it and yet they claimed that the order was already shipped and that I would have to wait until FedEx delivered and then after they received it they would process a claim. They are very shady and dishonest. I would not ever recommend anyone do business with them. The CSR Greg ex.** stated he would be sending me a claim number but never did.

Ordered LG OLED 65 inch 8C. It wouldn’t turn on out of the box. They won’t exchange it. It’s up to me to haul it to UPS and drop it off. Seriously, pay a little more from a good dealer. They offered me $20 credit on future purchase. I would never use them for anything.

They were very disloyal towards me and I can't imagine they aren't either to others. I ordered a product and it was not delivered accordingly to the governance of internet purchases. They falsely advertise products on popular holidays for sale. They make executes: "Oh, yeah that two weeks of advertisement, of the promotional item we did on Google and every single email we sent, we have decided we just wanted to get everybody's credit card information and other information to gain in the disrespect of "customer", so we may sell your information.

They sold me a pair of Parrot Ziks 3 on Google advertising a charger to go with them. I never got the charger. The last 10 days I spent countless hours arguing with their reps and the ones from Google Express to no avail. I am convinced that my experience with them is not an exception. Companies like them have no place in the marketplace. They fade out. The sooner - the better for everyone. And all this over $32. Of Facebook I cannot post anything negative on their page. They take it off leaving only arcades. Talk to me about freedom of speech and the voice of the consumer. I will start throwing up and will have to stop here.

Bought an item on Black Friday, and then the company decides to cancel the order as thinking the price was incorrect or too cheap and did not want to honor the mistake. Thus I am left with a wasted promo code, and no items and an email that does not even have an apology!!! Horrible, never again!

This company is ridiculous. I thought I caught a black Friday deal, It was an amazing deal. So I purchased it, and since I was so proud I overspent on the next person's gift, thinking I saved money on the last. So, BuyDig decided to wait till after all the Black Friday sales were over to cancel my order and tell me I wasn't getting anything. Now the person I thought was done being shopped for isn't and the money I had budgeted for them is overspent and all I have is a small refund back. The least they could have done was cancel my order before all the Black Friday deals were over. This puts a huge Damper on my holidays and I will make sure to never shop here again.

I ordered a heater on Nov 1st. Tried to track it after 3 weeks because I knew it should have arrived by now. Tracking it gave me no information. Upon further inquiry, I found out the item was no longer available but I was NEVER notified of this. I was then offered more expensive options! Ridiculous. Extremely disappointed. I had guests coming to stay and was counting on that heater for them. Can't understand why I wasn't notified or automatically refunded.

Satisfied with both the product and delivery speed, but VERY disappointed with my customer service interaction. I mistakenly missed a single character entering the discount code and customer service refused to help or even acknowledge that my request was appropriate.

Refurbished Nikon D3400 - I was mislead and lied to twice and my order was not received on the day it was promised-twice actually. I’ve had to postpone my business plans until mid next week-I essentially lost my money for my business because of this.

I ordered a TV from this site. The site mentions usually it ships the same or the next business day. However I am waiting for last 6 days. It’s stuck in processing status and not shipped yet. Product - LG 55SK8000PUA 55". Ordered on - 10/06/18. Status - Not yet shipped.

I bought an item on Saturday, and even paid for overnight shipping, and these guys were out for another Jew holiday. I don’t care if they want to be out all year celebrating I don’t know what, but at least they need to tell the customers that they are away. They created a shipping label and they responded to my email saying that FedEx is wrong and they did send the package but it’s stuck at “shipping label created” so they are also liars.

Ridiculous experience. I made an order on their website yesterday and chose next day AM shipping. NOWHERE ON THE ORDER PAGE DID IT SAY it won't arrive the next day due to them being out for a religious holiday!!! I have no problem with the 'being out for the holiday' but when people are needing something and are paying for it to arrive at a certain time it should either arrive at that time or be referenced that it's not an available option due to not being in the office to fulfill orders. Also, they sent me an email the next day saying my card declined, which could have been taken card of the same day again had they of NOTIFIED customers on their website that they were not going to be in the office or fulfilling orders while they were out. I WOULD NOT REFER THIS COMPANY TO ANYONE.

Placed an order on Sept 10 and selected 2 Day shipping. At checkout, the website stated I would receive the order on Sept 11. Currently, it's Sept 16th and I have not received the order. Reaching out to their customer service or email has gotten me nowhere. Should have read reviews on this website prior to ordering.

Terrible service... (except for Gaby in customer service, she tried to expedite, very pleasant). Item did not work, returned for refund which takes three weeks after receiving returned item. BuyDIG first & last purchase, terrible service. The transaction, including return shipping time takes a month to receive refund...

I completed a purchase for $69.99 three days ago. Directly afterward, four charges totalling over $500 were made. Fraud prevention intervened this morning and I had to cancel my credit card to request a reissue. No other use of my card was made by me online in the last month. Please review and advise.

I will try to keep this to the point, while providing as many data points as possible. I've written about this so many times, so I don't want to rehash it all. I even included a full transcript of one of my earlier interactions on Reddit (I don't think I can link to it though not sure how this site works). First and foremost, the most interesting thing about finding this site is the fact that the first review on here is from around the same time period my issue happened and is pretty much the same thing. So the issue isn't new, and these people are doing nothing to resolve it. I ordered a monitor for $275 and was excited to get it. 5 or 6 days later I realize that it's just sitting in "processing" even though I've been charged and the payment posted to my Amex card.

Ordered a t7i camera. After a few days of "processing" I contacted them on the status. I was told the order was cancelled but it keeps showing order is processing. I made this order on a free 2 days shipping promotion now I am stuck with this order processing status. When I call to speak with someone. Is the same lady with heavy accent that keep telling me to reorder.

Purchased refurbished Nikon camera. Wonderfully clean and fit product. Had minor issue with contents which was immediately handled by customer service on the weekend no less, at no cost. I will be looking at this seller in the future to meet my needs.

They sent me a tv that the screen was broken and 3 days later than the original del date sent it back and still waiting on a refund. It’s been 6 months now POS company do not order anything from them. Wish they would have had a -5 for the stars to give them.

I got a confirmation order and never received the products. I emailed and got no response 4 days after. I called and was told that my order was cancelled and no reason was given to me. When I said, "You could have called me or emailed me" they said, "You need to talk to billing." I was left on the phone for several minutes to get no answer. Very unprofessional and bad experience where my time was wasted!!!

DO NOT DO BUSINESS WITH BUYDIG!! I placed an order and chose to pay for 1 day shipping, the shipping info on the order told me it would be delivered 4-10-2018 (the next day). The afternoon of the 10th I received an email saying my order just shipped and will be here 4-11. I called customer service and the young lady told me I ordered it too late and that their warehouse was closed. I tried to explain to her that the order when placed told me it would arrive 4-10 and that is why I paid extra. She kept telling me that it was ordered after 3 and that their website says that items ordered after 3 may not be shipped that day. She mentioned a clock or counter on the website.

I would not recommend ordering a product through BuyDig.com. Unlike Amazon, when you receive a defective product, they will not take it back. They said that it has to be unopened. How would I know a drone is defective if I didn't take it out of the package? Instead, they tell you to contact the manufacturer, which in my case turned out to be a foreign company that will not answer emails. The literature instructed us to ship our "pocket drone" to a repair center in Miami, who told us it was not repairable and to contact the manufacturer directly. Then they requested $15 to ship our defective item back to us. Then, as mentioned, the manufacturer will not answer emails. DON'T order from BuyDig and DON'T expect warranty support from DOBBY.

Ordered zoom lens with bundle. They sent wrong charger and lens. I agreed to keep if send me correct charger. They said, "Ok stop the return and will send charger." After 2 weeks I contacted them and they said they don't replace chargers. I file complaints and BuyDig supervisor call said would send me a charger and lens. Still haven't received them. This company hasn't any integrity. They lied to me two times. Don't trust this company called Buydig!

Love BuyDig!!! Purchased a RTF racing FPV drone (Walkera Rodeo 110). Best price out there. Great customer service. Shipping was super fast. Even purchased again within a week lol. Don't hesitate!!! Also sends out a customer service phone number to call if any problems!!! Try and get that anymore, everyone wants you to email and then maybe get back to you. Not BuyDig! Will def. purchase from them again!!!

I purchased my drone from them for almost $1800 which is the same as other online sellers. I chose them because of positive reviews and the fact that they are close to me and they offered overnight shipping. I ordered on Thursday night and was offered Overnight delivery for Saturday AM or PM since I missed the cutoff for Friday. I chose Saturday AM to be safe and paid for the service. I called Friday morning and spoke with Josh who guaranteed my delivery for Saturday morning.

Good deals, terrible shipping. Ordered my television and tracked the package. It arrived in Milwaukee on a Friday at 4am. Called Fedex and was told I could pick it up. Get to Fedex and was told I could NOT have my television, PER BUYDIG. They claimed BUYDIG sent it on an economy saver plan that restricts it from being picked up and that they set the delivery for MONDAY. SO my television that BUYDIG already charged me for will sit in a container for 3 days over Super Bowl weekend <--Which is why I bought it! Absolutely ridiculous! Fedex went round and round with me that it was BUYDIG'S rules and they could not change anything...then I call BUYDIG only to find out they close at 2pm Fridays. NO customer service after 2pm...WHAT??? Luckily I found another company with a similar deal to overnight me a television. Very disappointed.

I ordered an item several days ago. The website says that the item I ordered (Mavic Pro Platinum Fly More Combo) is in stock and will receive in 2-5 days. Speak with customer service because they said something needed to be "verified" and yet my account has already been charged and transaction posted with my bank meaning BuyDig has been paid. Was contacted back saying there is no problem and that they just take forever on all order (basically is was customer service told me). It's now almost the end of a full business week and not so much as a tracking number. Not so sure about this, I wonder if the item is in stock or if this is a complete scam...

I order a turntable, a upgrade cartridge for turntable and vinyl record cleaning kit on 11-24-17. A week later I get an email saying they were sorry and they sold out of the turntable cartridge and they refunded me for the cartridge. I contacted customer service and said I wanted to cancel order, I was told it was too late and simply refused delivery and it would returned to them. Well it finally ended up on my porch anyways, So I contact customer service again and they send me the return shipping label. Now I never open the original box. There was no need, I put return label on box and returned to them 11/24/17.

Very disappointed with the service I have received from Buydig. I tried to make two orders for a product that were both cancelled (once by me and the other by my bank). I was charged by Buydig for both orders and after cancelling them I have only been refunded once. After countless emails and phone calls, I have been told that I was only charged once, therefore no additional refund is due. I have sent them copies of my credit card statement which clearly shows that I have definitely been charged by Buydig twice and only refunded once. They refuse to admit it (even with hard proof). My bank has ensured me that Buydig has charged me twice. I honestly don't know what else I can do to get my money back.

You lie. You take people's information then try and charge a higher price. Rip off. Cannot be trusted. I hate coward companies like you. Most are run by cowards who fail to stand behind their word.