BuyDig.com

65" Samsung Television. The first TV I got quit working after approximately 6 months. I contacted Samsung Warranty Services and they sent a tech out who diagnosed the problem as a bad LED Screen. He contacted Samsung to order a replacement part but they denied the request stating that my model number was a Canadian model and could not be serviced in the US. I called Canada Samsung and they said the TV had to be in Canada to be serviced. After going back and forth several times I contacted BuyDig where I purchased it from and they immediately apologized and sent me a newer model television that arrived ahead of schedule and worked just fine and even sent me a $50.00 coupon for my trouble. I am extremely happy with them and would gladly recommend them to anyone and plan on doing business with them in the future. One very satisfied customer!!

I purchased a Sylvania under counter TV from BuyDig.com via Amazon. The contrast and color could not be adjusted. After posting my problem BuyDig contacted me (didn't expect that) and offered to exchange the defective TV for a same model TV. I received it the day after I shipped the defective one, tested it before installing it and am so satisfied with the service I've received. Yanill ** followed up with an email to be sure I was happy with the transaction.

I was looking for a camera for some family pictures and a Nikon 1 S1 10.1MP Red Digital Camera with 11-27.5mm Lens caught my eye. I wanted a reasonably priced camera and the refurbished models I saw online offered that. I waited a couple of weeks and saw this particular camera at a couple of different sites and pounced on the offer from Buydig.com which was about $20 under the next best offer. I have had a great experience buying this and other products from Buydig.com and continue to monitor the site for additional items. Great online Site...

BuyDig has really stepped up to the plate to show they truly know the meaning of customer service, by correcting something that wasn't even their fault! I had ordered a 60" tripod from them that Fedex delivered to the wrong apt, something they have done 3 times recently, 2 of them, the tripod and another package on the same day! However, the other package was returned to the office, and I was notified, but my tripod wasn't. After Fedex was unable to retrieve my package, I turned to ebay, to possibly have the tripod replaced, but I was refused replacement and a refund, even though I had been home during the time the delivery had taken place and nothing was ever placed on my porch, nor did anyone knock on my door.

I received my order in just 2 days and it works great! However, there were two dents in the refrigerator and they were not from shipping. I called customer service and they apologized and offered to take $50 off the price I paid, which I thought was very fair. I also could have sent it back and they would have replaced it with a new one. I would not hesitate to order from this company again. Their customer service is excellent!

I bought a mattress for $300. My money was taken instantly. I was told it would be processed and sent within the standard 3 day time. 10 days later, ONLY AFTER I ASKED, was I informed that the item was out of stock. They didn't say when it would be in stock, just a generic SORRY SUCKS TO BE YOU response. I immediately asked for the order to be cancelled and refunded as I needed the purchase immediately and I had trusted BuyDig would send the mattress, particularly when they were so happy to take my money.

Absolutely terrible experience, bought a TCL TV on BuyDig's Google Shopping store. BuyDig's customer service just shrugged when I asked where my order was.. It's been 8 days and no update on status, they've kept my money though... What a shame, I missed out on legit Black Friday deals because of this..

It seems im not the only one unsatisfied with an order I did on BuyDig. I bought an LG monitor the 34GK950F via buydigs ebay store. When confirming before shipment the customer service rep confirmed it was a 34GK950F so I proceeded with the transaction and eventually they shipped it. The reason I wanted to confirm it because the title said it was the 34GK950G but in the item specification it said 34GK950F. Even after their ebay store confirming I would get the F model what I got at my door 3 days later was indeed the wrong model. I was bummed out because for one, the main feature on the G Model of this monitor isnt compatible with my graphics card, while the 34GK950F model is and thats what I thought I was getting!

I feel tricked. I bought what I had previously confirmed with a customer service rep by email to be a LG 34GK950F. BuyDig has an ebay store and the listing for this monitor is a bit confusing. The title says 34GK950G (Which is a very different model despite having a similar model number). The product details, specs, and reviews all talk about the 34GK950F. I was confused by this so I emailed BuyDig's eBay Store. The customer service rep confirmed that it was indeed the 34GK950F model. I bought 2 @ $599 each.

I placed an order on Google shopping today November 13th 2019 for the LG B9 OLED TV bundle with soundbar. Price was too good to be true and I went against my better judgment and decided to place the order. I received an email half hour later stating my order was canceled and my credit card wasn't charged. I should have just placed the order at Best Buy where I know at least I'll get the merchandise that I pay for. Why advertise a product for a specific price and then cancel the order for no apparent reason. Very shoddy and unreliable service. Will never order from BuyDig again!!!