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BuyDig.com is an online marketplace for various tech products and home goods, including electronics, smart-home devices and appliances. The company offers free shipping and 45-day returns. BuyDig.com was founded as a brick-and-mortar location in 1983.
Pros & Cons
- 45-day return policy
- Concierge-based customer service
- Wide range of products
- Free shipping
- No option for in-store returns
- Return eligibility varies
BuyDig.com is an online retailer with a wide range of consumer tech products at competitive prices. The company offers free shipping and has a 45-day return policy. It has a showroom in Edison, New Jersey.
Provided prompt and efficient response and alternative to returning an item. Instead of returning the item I was given an additional credit to keep the item. I could not have expe...Read full review
Customer service is professional and patient and solve my question and problem very quickly. I got my question answered very quickly and I am satisfied with the solution provided ...Read full review
BuyDig.com is a versatile online marketplace with an extensive range of products. Its categories include:
- Entertainment: Televisions, projectors, soundbars and video game accessories
- Photography: Digital cameras, lenses, drones, camcorders and action cameras
- Computers: Laptops, notebooks, PC monitors, gaming peripherals and tablet and desktop PCs
- Audio: Headphones, speakers, audio systems and microphones
- Appliances: Major kitchen appliances, small kitchen gadgets, outdoor cooking equipment, heating and cooling devices and laundry/garment care machines
- Home and garden: Kitchenware, housewares, smart-home devices and outdoor essentials
- Sports and fitness: Fitness electronics, exercise equipment, sporting goods and camping and hunting gear
- Luggage: Checked luggage, carry-ons, duffel bags, suitcase sets and backpacks
- Cellular and auto: GPS devices, radar detectors, dashcams, cell phones and EV chargers
- Office: Printers, pen tablets, networking tools, software and memory cards
BuyDig.com sells a wide range of computers and other electronics from established tech brands like Acer, Asus, Canon, Dell and Sony. The website also features a large selection of home appliance and lifestyle brands, including Cuisinart, Frigidaire, Shark and Ninja.
BuyDig.com sells travel and lifestyle products from companies like Samsonite and American Tourister as well as office supplies from Texas Instruments and Hewlett Packard.
Because BuyDig.com offers diverse products from so many brands, prices range widely. Below are some general price estimates for BuyDig.com’s catalog at the time of publishing.
- Cameras: $98 to $2,000
- Laptops: $185 to $4,000
- Headphones: $9 to $999
- Appliances: $49 to $3,773
- Cookware sets: $60 to $400
- Vacuum cleaners: $60 to $500
- Camping/hunting gear: $7 to $826
- Outdoor grills: $80 to $4,432
- Fitness trackers: $17 to $700
- Smartwatches: $75 to $900
- Bluetooth speakers: $13 to $1,297
- Gaming accessories: $9 to $537
- Televisions: $177 to $10,000+
- Sound systems: $168 to $1,398
- Projectors: $73 to $6,000
How does BuyDig.com work?
The BuyDig.com online platform is a place to browse and buy tech products and home goods. There’s no order minimum and no membership requirement, and the company offers free two-day shipping for many products.
Is BuyDig.com legit?
Yes, BuyDig.com is a legitimate online retailer. It was founded in 1983 as a brick-and-mortar location, and it’s been selling products online since 1997.
Does BuyDig.com offer refunds?
Yes, BuyDig.com has a 45-day return policy. Refunds are applied to the original payment method. After BuyDig.com has received and inspected the returned product, your account will be credited as long as certain conditions are met. For a full refund, the product must be in its original condition with all accessories and packaging intact.
Note that some items, such as Apple iPods, mattresses and opened software, may not be eligible for return.
Does BuyDig.com have a customer service department?
Yes, BuyDig.com has a concierge-based customer service department.
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Reviewed April 4, 2023
I am very impressed with BuyDig.com Customer Service, specifically with their rep. Angela **. She responded promptly to my inquiry and worked with me to resolve my issue to my total satisfaction. I will definitely purchase from BuyDig again and recommend them to my friends and family.
Reviewed March 13, 2023
I recently made an order on BuyDig.com. After finding an issue with my order and raising some concerns with the team just one day after ordering, I contacted the customer support team via email on a Saturday night. To my surprise, the team promptly responded to me. To be honest, I hadn't expected it. After finding out my item had already been processed and shipped, amazingly quickly by the way, the team was able to quickly answer any relevant questions I had and quelled my concerns. I appreciate their efforts, and this sort of fashion in customer support makes me want to continue supporting the company as a consumer.
Thank you for your kind words on our team! We are so happy that our team was able to assist you promptly and efficiently! We always want to ensure that you leave with a great experience when ordering with us! We truly appreciate you and your business.
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Reviewed March 7, 2023
Seller sent instructions that the delivery driver must wait for me to inspect it before I sign for delivery, however the deliverer insisted they could not wait and I was basically forced to sign. However they did help me unpack it but left immediately after. Luckily I've had no issues with the TV so far and there were only 12 hours on it. The seller unfortunately sent me the warehouse model which is nearly identical instead of the advertised retail model but I was refunded accordingly. Overall I trust the seller and would purchase again.
Thank you for sharing your experience with us. We are so happy we were able to accommodate you accordingly! We value you and your business!
Reviewed Jan. 11, 2023
Have bought two Samsung TVs from BuyDig via eBay. One arrived with an issue and the other seemed fine from the brief moment I turned it on. I needed help on two different occasions and Angela Z. was very kind and helpful. I ended up getting partial refunds that were very fair and quick and I kept the TVs. Would do business with them again. Thanks, Angela Z. for your help and being a professional.
We are happy that we were able to provide you with a positive resolution to your matter! Our team strives to always make sure our customers are satisfied when ordering with us! We truly appreciate you and your business!
Reviewed Dec. 24, 2022
While BuyDig in general does not allow price match, I was still offered the same as a courtesy. Overall the support and the staff team are very courteous and prompt in their response. In particular, I worked with Angela **, and she helped me all along in resolving the questions on time and with full clarity. I will personally buy again from BuyDig and also recommend to others, it has great products at competitive prices and also great after-sales support.
Thank you for your kind words! We really appreciate your positive feedback! We are so happy to hear that our team was able to provide you with great service! We appreciate you and your business!
Reviewed Dec. 7, 2022
I want to take a quick minute to explain the incredible experience I had working with Angela Z with the BuyDig.com Team. I purchased an LG C2 55” OLED TV and had questions after I purchased the TV. Angela Z was able to respond within one minute to my questions. The exceptional response time was surprising! I have never dealt with a company that was so quick and kind dealing with their customers. I would highly recommend buydig.com to anyone! They even offered me a $32 credit for my time! Thank you Angela Z.
Reviewed Sept. 16, 2023
Updated on 10/02/2023: Just when I thought it couldn't get worse, I was wrong. After 3 weeks and many calls, emails, and texts, I finally had the TV delivered by some random older guy with a van. I had to help get the 83" TV into my house, as he was alone. Because of all the problems and hassles concerning the delivery, I was offered a $400 refund, if I accepted the delivery and changed my ratings from 1 to 5 stars. I accepted their offer and changed my ratings. It's now been over 2 weeks since the delivery and still no $400. Also, the TV was advertised with a 4 year extended warranty. I've been trying to get the company to honor this, however, I have been unsuccessful. Just do what you promised. This is a very bad company. I urge you not to buy from them.
Original Review: Ordered a TV on 8/30 to be delivered between 2 to 10 days. It's now 18 days after purchase and no TV. I have spoken to customer service numerous times about this issue. Due to not receiving the product I have requested cancellation of my order and a refund. Company refuses to cancel and refund even though they said they would. Tried offering me $100 off but still no delivery date. Now today I received an email stating that I received my delivery yesterday. I did not. I've had to dispute the charge with my credit card company. I urge you to not buy from this SCAM company.
Reviewed April 20, 2023
Bought an Osmo 3 from Buy Dig. FedEx delivered it to wrong address. Buy Dig refused to refund it until I filed a dispute with my credit card company. Shop elsewhere people. This merchant is a rip off. Their customer service is useless and unprofessional.
We truly appreciate you sharing your experience with us. We are so sorry to hear that you order, and delivery process did not go as smoothly. Your experience truly matters to us, and we strive to make sure our customers leave satisfied with both their product and service. We hope to provide you with a positive outcome on your future purchases as we truly appreciate you as a customer!
Reviewed March 24, 2023
Customer service was beyond my expectation. They handle problems professionally in the favor of customers. They have quick response to emails and always try to find a quick solution. The shipment arrived in couple days after purchase.
We are so happy to hear we exceeded your expectations! We strive for nothing less! Thank you for sharing your feedback as we truly appreciate you and your business.
Reviewed March 15, 2023
Provided prompt and efficient response and alternative to returning an item. Instead of returning the item I was given an additional credit to keep the item. I could not have expected any better response.
Thank you for your positive feedback. We are happy to hear that we were able to provide you with a positive resolution! Thank you so much for shopping with us.
Reviewed March 13, 2023
Had a great experience reaching out to customer service regarding a recent purchase. Angela ** made sure I was happy and gave me options for best solution. After reaching out I can say I am happy with the resolution and give her a 10/10.
Angela is great, were happy to have her on our team so glad your experience went well!
BuyDig.com Company Information
- Social media:
- Company Name:
- 80 Carter Drive
- Postal Code:
- United States