Pettable Reviews

Hi Shannon,

Thank you for taking the time to share your feedback. We're truly sorry to hear that your experience left you feeling disappointed and unsupported. We understand how frustrating it is when you're seeking assistance and don't receive a timely response, especially when you're already dealing with anxiety. We also recognize that every client has different expectations for the evaluation process, and we're sorry that your experience did not meet yours.

Your feedback is important to us, and we'd appreciate the opportunity to review your case and better understand what caused the delay in communication. If you're willing, please reach out to us with the email address associated with your account so we can investigate further and work toward a resolution. Thank you!

The Pettable Team

Hi Jon,

Thank you so much for sharing your wonderful experience! We’re thrilled to hear that Pettable was able to help you keep your home with your beloved companion. It’s great to know your therapist was prompt, the process met your expectations, and that you found our support and resources helpful along the way.

We’re especially grateful for your recommendation and your kind words. Knowing that you would encourage others to choose Pettable means a great deal to our team.

Thank you for trusting Pettable for your ESA needs!

Hi Renata,

Thank you so much for sharing your experience! We’re thrilled to hear that your experience with Pettable was such a positive one. It’s wonderful to know our team was professional and reassuring throughout the process and that you received your ESA letter within 24 hours of your interview.

We’re especially happy that we could help make your move less stressful and ensure your dog could remain by your side.

Thank you for trusting Pettable for your ESA needs!

Hi Brigette,

Thank you so much for sharing your experience! We’re honored that you chose Pettable again and are thrilled to hear that your second experience was even better than the first. It’s wonderful to know you received the support you needed through a professional process and that you’ve had such positive experiences with our therapists.

We also appreciate your recognition of our commitment to staying current with evolving ESA regulations and requirements. Providing accurate, up-to-date guidance is something we take seriously.

Thank you for trusting Pettable for your ESA needs!

Hi Kalee,

Thank you so much for sharing your experience with Pettable! We're delighted to hear that collaborating with your doctor has eased your living situation and offered financial relief. It’s wonderful to know you've found the service worthwhile and that you're eager to recommend us to others.

We truly appreciate your gratitude and trust in Pettable.

Thank you for letting us assist you with your needs!

The Pettable Team

Hi Emily,

Thank you so much for sharing your experience! We’re thrilled to hear that the process was fast, easy, and smooth from start to finish. It’s wonderful to know you were able to schedule your appointment quickly, have an open and comfortable conversation with your therapist, and receive your ESA letter without delay.

We’re especially happy to hear that your landlord approved the letter and that you’re able to keep your beloved companion by your side. Knowing we could help bring you peace of mind during this process means so much to us.

Thank you for taking the time to share your feedback.

Thank you for trusting Pettable for your ESA needs!

The Pettable Team

Hi Susan,

Thank you for taking the time to share your feedback. We appreciate your honesty and are sorry to hear that parts of the experience did not meet your expectations.

We understand how the transition to a separate platform and receiving your documentation electronically rather than by mail may have been different from what you anticipated. We also appreciate your comments regarding pricing. Feedback like yours helps us better understand where we can improve communication and set clearer expectations throughout the process.

Thank you again for sharing your experience with us.

Thank you for trusting Pettable for your ESA needs!

The Pettable Team

Hi Ava,

Thank you so much for sharing your experience! We’re delighted to hear that Kya has been consistently patient, accommodating, and professional throughout your sessions, and that working with her for a third time has continued to be a positive experience. It’s wonderful to know the process has remained straightforward and easy for you.

We truly appreciate your continued trust and kind feedback.

Thank you for trusting Pettable for your ESA needs!

The Pettable Team

Hi Samantha,

Thank you so much for sharing your experience! We’re glad to hear that the process felt easy and efficient for you, from scheduling your appointment shortly after payment to receiving your letter within 48 hours. It’s wonderful to know it was also approved by your landlord.

We truly appreciate your kind words and your confidence in us.

Thank you for trusting Pettable for your ESA needs!

The Pettable Team

Hi Celeste,

Thank you so much for sharing your experience! We’re delighted to hear that Tina D., RN was attentive, understanding, and supportive, and that you found her care therapeutic and reassuring. It’s also wonderful to know that the overall process was streamlined, efficient, and smooth from start to finish, especially as a returning client.

We truly appreciate your continued trust in Pettable and your thoughtful recommendation.

Thank you for trusting Pettable for your ESA needs!

The Pettable Team

Hi Jazmine,

Thank you for taking the time to share your experience and for being a returning Pettable client. We’re glad to hear that your first emotional support animal has provided meaningful support for your anxiety, but we’re sorry that your recent experience left you feeling frustrated and unheard.

We understand your concerns regarding the consultation and the evaluation process for a second animal. Discussions about mental health and the role animals play in supporting specific symptoms should feel thorough, collaborative, and supportive. We regret that the appointment felt rushed and that you did not feel you had adequate opportunity to explain how each of your dogs contributes to your wellbeing.

While recommendations for one or more emotional support animals must be based on a clinician’s independent professional assessment of medical necessity, we understand how disappointing it can be when the outcome does not align with your expectations. We also appreciate your feedback regarding the clarity of the questions and the overall consultation experience, as this helps us identify opportunities for improvement.

We would welcome the opportunity to review your experience further and address any concerns you may still have. Please feel free to contact us at support@pettable.com or (855) 920-0323.

Thank you for sharing your feedback with us.

The Pettable Team

Hi Matthew,

Thank you so much for sharing your experience. We’re truly glad to hear that your therapist created a safe and compassionate space where you felt comfortable opening up. We understand how difficult it can be to talk about personal history, and it means a great deal to know you felt supported with kindness and understanding throughout the conversation.

We sincerely appreciate your heartfelt feedback and your trust in us.

Thank you for trusting Pettable for your ESA needs!

The Pettable Team

Hi Kevin,

We’re very sorry to hear about your experience and how the consultation was handled. What you described is not the level of professionalism, respect, or empathy we expect from our providers, and we understand how upsetting it must have been to feel dismissed so quickly after joining the call.

We also regret that the interaction felt accusatory and that you were left with the impression that your information was not properly reviewed. Every client deserves to be heard fully and treated with dignity, even when a clinician determines they cannot proceed with a recommendation.

Your feedback regarding communication style, call handling, and overall experience will be shared with our team for review. We take concerns about provider conduct seriously and appreciate you bringing this to our attention.

If you would like us to look into your case further, please contact us at support@pettable.com(855) 920-0323, and we will be happy to assist you directly.

Thank you for sharing your experience.

The Pettable Team

Hi Kaity,

Thank you so much for sharing your experience! We’re glad to hear that you’ve found our service fast, reliable, and stress-free, and that renewals have been simple and easy for you to complete. It’s wonderful to know our providers have been friendly and helpful throughout your experience.

We truly appreciate your strong recommendation and your kind feedback.

Thank you for trusting Pettable for your ESA needs!

The Pettable Team

Hi Addy,

Thank you so much for sharing your experience! We’re really glad to hear that the process felt easy and convenient for you, and that scheduling, your appointment, and receiving your ESA letter all went smoothly especially during such an exciting time as preparing to welcome a new kitty into your home.

It means a lot to know we could help make things simpler for you, and we truly appreciate your kind words and feedback.

Thank you for trusting Pettable for your ESA needs!

The Pettable Team

Hi Andriana,

We’re very sorry to hear that your appointment left you feeling rushed, unheard, and discouraged. That is not the experience we want anyone to have, especially when seeking support for their mental health.

We understand how important it is to feel listened to and given the space to fully express what you’re going through, and we regret that the call felt more like an interrogation than a supportive conversation. Your feedback regarding the timing of the call, the communication style, and how the evaluation was conducted is important and will be shared with our team for review.

We also recognize your concern about how your symptoms were interpreted and how that interaction affected you emotionally. Even when clinicians make determinations based on their professional judgment, the process should still feel respectful, patient, and compassionate throughout. We’re sorry that wasn’t your experience.

We’re glad to hear you were refunded, but we understand that doesn’t undo how the experience made you feel. If you’d like us to review your case further or address anything directly, please contact us at support@pettable.com or (855) 920-0323.

Thank you for sharing your feedback.

The Pettable Team

Hi Jim,

Thank you so much for sharing your experience and for your honest feedback. We’re glad to hear that the overall process felt straightforward, seamless, and timely for you.

We also appreciate you bringing up your concern regarding the additional verification fee. We’re sorry it felt unexpected—clear and transparent pricing is important to us, and we understand how that could impact your overall impression of the experience. Your feedback is valuable and will be shared with our team as we continue working to improve clarity around all potential charges.

Thank you for trusting Pettable for your ESA needs!

The Pettable Team

Hi Rachael,

Thank you so much for sharing your experience! We’re glad to hear that both of your appointments have been smooth and professional, and that continuing with the same provider during your renewal helped make the process even more comfortable and seamless.

It’s also wonderful to know that completing your profile and forms ahead of time made the appointments easier and more efficient for you.

We truly appreciate your kind feedback and continued trust.

Thank you for trusting Pettable for your ESA needs!

The Pettable Team

Hi Janece,

Thank you so much for sharing your experience! We’re glad to hear that you felt listened to and understood during your interview, and that your questions were answered clearly. It’s wonderful to know you felt supported throughout the process.

We truly appreciate your kind feedback.

Thank you for trusting Pettable for your ESA needs!

The Pettable Team

Hi Randee,

Thank you so much for sharing your experience! We’re glad to hear the information was helpful, your consultation went well, and that your apartment accepted your ESA letter. It’s wonderful to know this has made a meaningful difference for you.

We truly appreciate your recommendation and your kind feedback.

Thank you for trusting Pettable for your ESA needs!

The Pettable Team

Hi KM Barbe,

Thank you so much for sharing your experience! We’re truly glad to hear that the process remained easy and straightforward for you, even after moving to a different state.

It’s wonderful to know that our team was able to help connect you with an appropriate provider for your renewal and that your assigned provider gave you such an exceptional experience.

We deeply appreciate your continued trust and thank you for choosing Pettable for your ESA needs!

The Pettable Team

Hi Daniel,

Thank you for taking the time to share your honest feedback. We’re sorry to hear that the experience felt impersonal and did not meet the level of professionalism and engagement you were expecting. We understand how important it is to feel comfortable, acknowledged, and genuinely supported during these conversations.

We also appreciate your feedback regarding the follow-up email related to establishing care. We understand how that may have felt confusing or unusual, and feedback like yours helps us better evaluate how we communicate these processes to clients.

Thank you again for sharing your experience and for trusting Pettable for your ESA needs!

The Pettable Team

Hi Savannah,

Thank you for taking the time to share your feedback. We’re sorry to hear that parts of your experience felt misleading and frustrating, especially regarding pricing expectations and additional costs that came up during the process. We understand how disappointing that can feel when you’re expecting clearer upfront communication.

We also regret that your interaction with the therapist did not feel as comfortable or welcoming as it should have. Creating a supportive and professional experience is very important to us, and we appreciate you bringing this to our attention.

Thank you for trusting Pettable for your ESA needs!

The Pettable Team

Hi Angela,

Thank you so much for sharing your experience! We’re thrilled to hear that the process felt professional, straightforward, and stress-free for you.

It’s wonderful to know that your doctor has been kind and helpful throughout your appointments and concerns, and that your overall experience with Pettable has been such a positive one.

We truly appreciate your kind words and thank you for trusting Pettable for your ESA needs!

The Pettable Team

Hi Jolee,

Thank you so much for sharing your experience! We’re thrilled to hear that the process felt quick, convenient, and efficient for you, and that your provider was kind and thoughtful throughout your call.

It’s wonderful to know you received your letter so promptly and had such a positive overall experience. We truly appreciate your recommendation and your kind words.

Thank you for trusting Pettable for your ESA needs!

The Pettable Team

Hi Celine,

Thank you so much for sharing your experience! We’re glad to hear that your ESA recertification process was easy and efficient, and that you were able to meet with a therapist, discuss your needs, and receive your documentation quickly.

It’s wonderful to know you found the service reliable that’s exactly what we aim for. We truly appreciate your feedback and your continued trust in Pettable for your ESA needs!

The Pettable Team

Hi Cherrell,

Thank you for sharing your feedback. We’re sorry to hear that the pricing and billing process felt unclear or unexpected. Transparency is very important to us, and we understand how frustrating it can be when fees are not communicated in a way that feels fully upfront.

To clarify, certain services or documentation requests may involve separate provider-related fees depending on the evaluation or additional forms required. However, we agree that expectations around any potential charges should be clearly explained before purchase, and your feedback helps us identify where we can improve communication.

We appreciate you bringing this to our attention, and we sincerely hope your apartment approval process goes smoothly. If you have any questions about your account or charges, please contact us at support@pettable.com or (855) 920-0323 and our team will be happy to assist you.

Thank you for trusting Pettable for your ESA needs.

Hi Ian,

Thank you so much for taking the time to share your experience! We’re delighted to hear that Kay was professional, punctual, and made the process feel transparent and comforting from start to finish.

It’s especially meaningful to know that her thoughtful questions and genuine interest in the bond between you and your animals helped build trust and confidence in the process. We’re also glad your ESA letter arrived quickly and was accepted by your apartment without any issues.

We truly appreciate your kind words and thank you for trusting Pettable for your ESA needs!

The Pettable Team

Hi Cristy,

Thank you so much for sharing your experience! We’re so glad to hear that the doctor assigned to you was kind, communicative, and able to explain everything clearly throughout the process.

It’s wonderful to know that you felt more supported compared to your previous experience elsewhere, and that your forms were returned promptly when you needed them.

We truly appreciate your feedback and thank you for trusting Pettable for your ESA needs!

The Pettable Team

Hi Emily,

Thank you so much for sharing your experience! We’re thrilled to hear that the process was easy to follow from scheduling your appointment through receiving your ESA letter.

It’s wonderful to know that communication was helpful throughout and that your apartment complex accepted your documentation without any issues. That smooth experience is exactly what we strive to provide.

We truly appreciate your recommendation and thank you for trusting Pettable for your ESA needs!

The Pettable Team

Hi Michele,

Thank you so much for sharing your experience! We’re delighted to hear that you found Pettable efficient and that your therapist was understanding and supportive of your situation.

It’s wonderful to know that you were approved to move into your new apartment with your fur buddies and that the process brought you such relief. That peace of mind is exactly what we hope to provide.

Thank you for trusting Pettable for your ESA needs!

The Pettable Team

Hi Karl,

Thank you so much for sharing your experience! We’re thrilled to hear that both your original letter and renewal process were easy and professional.

It’s also wonderful to know that you’ve had no issues with your documentation or with landlords regarding your pups. Providing a smooth and reliable experience is exactly what we strive for.

We truly appreciate your recommendation and thank you for trusting Pettable for your ESA needs!

The Pettable Team

Hi Mariana,

Thank you so much for your kind words! We’re delighted to hear that you’ve found Pettable caring, informative, and approachable throughout your experience.

It’s wonderful to know that scheduling has been convenient for you and that you’ve felt supported when discussing ongoing concerns or asking additional questions. Building a supportive and responsive experience is very important to us.

Thank you for trusting Pettable for your ESA needs!

The Pettable Team

Hi Kimberly,

Thank you so much for your kind words! We’re truly happy to hear that your ESA letter will help you keep your lovable pet with you and that the newsletters and landlord guidance resources have been helpful throughout the process.

It’s wonderful to know that Dr. Ro'Candace provided such a great experience and made you feel supported. We’ll be sure to pass along your appreciation to her.

We’re also grateful that your friend recommended Pettable, and we’re honored to have been able to assist you.

Thank you for trusting Pettable for your ESA needs!

The Pettable Team

Hi Erone,

Thank you so much for sharing your experience! We’re truly glad to hear that your assigned therapist made you feel heard, supported, and comfortable especially after difficult experiences with therapists in the past.

It’s wonderful to know that she was kind, open, and prompt in assessing your situation, and that you received your ESA letter within the expected timeframe. We’re also happy to hear that you found the questionnaire thorough and helpful throughout the process.

Thank you for trusting Pettable for your ESA needs!

The Pettable Team

Hi Mitchell,

Thank you so much for your continued trust and support! We’re thrilled to hear that your second year with Pettable was once again a great experience.

It’s wonderful to know that the renewal process felt simple, professional, and easy to follow from start to finish, and that you felt supported throughout the experience. Providing a smooth and reliable process is exactly what we strive for.

We truly appreciate your recommendation and thank you again for trusting Pettable for your ESA needs!

The Pettable Team

Hi Rose,

Thank you so much for taking the time to share such thoughtful feedback. We completely understand your initial skepticism, and we’re truly glad to hear that your experience with Pettable felt professional, legitimate, and supportive from start to finish.

It’s especially meaningful to know that you felt heard and respected by your licensed therapist, without feeling rushed or judged. Providing compassionate and professional care is incredibly important to us, and we’re happy that came through in your experience.

We also appreciate your recommendation and are glad your ESA letter arrived quickly and smoothly.

Thank you for trusting Pettable for your ESA needs!

The Pettable Team

Hi Sandy,

Thank you for your kind words! We’re so glad to hear that your call went well and that your provider was helpful and supportive throughout the process.

In most cases, ESA letters are delivered by email within 24–48 hours after the consultation, depending on the provider and any remaining documentation requirements. We recommend checking your inbox as well as your spam or promotions folder just in case.

If you still haven’t received your letter after that timeframe, our support team would be happy to look into it for you.

Thank you for trusting Pettable for your ESA needs!

The Pettable Team

Hi Tyler,

Thank you so much for sharing your experience! We’re glad to hear the process went smoothly after your interview and that you received your ESA letter quickly.

It’s also great to know that your documentation was accepted by your property managers without any issues. Congratulations on adopting your two kittens from the Humane Society they sound like a wonderful addition to your home.

Thank you for trusting Pettable for your ESA needs!

The Pettable Team

Hi Carol,

Thank you so much for sharing your experience! We’re glad to hear that the process was easy to navigate and that you found our services helpful in obtaining your ESA documentation.

We also appreciate your recommendation and your note about state requirements staying informed on local guidelines is an important part of the process.

Thank you for trusting Pettable for your ESA needs!

The Pettable Team

Hi Victoria,

Thank you so much for sharing your experience! We’re glad to hear that your ESA renewal process went smoothly and that the reminders and follow-ups were helpful and timely.

It’s also wonderful to know you’ve found value in the additional services offered, including the option for online vet visits that’s great to hear! We’re happy we could support you and your dog’s needs.

Thank you for trusting Pettable for your ESA needs!

The Pettable Team

Hi DeeLynn,

Thank you so much for sharing your experience! We’re glad to hear that the process felt simple and that you received your ESA letter quickly. It’s wonderful that your dog is now able to stay with you without added housing fees, and that your therapist was friendly and supportive throughout.

We truly appreciate your recommendation and kind words about your experience with Pettable.

Thank you for trusting Pettable for your ESA needs!

The Pettable Team

Hi Maricruz,

Thank you so much for sharing your experience! We’re thrilled to hear that the process felt super easy and fast for you, from the initial assessment to your session with Michelle. It’s wonderful that she was kind and professional and helped make everything feel smooth and comfortable.

We’re also glad to know that having your cat recognized as an ESA has helped you avoid additional housing fees and made your move a bit easier that’s exactly the kind of support we aim to provide.

Thank you for trusting Pettable for your ESA needs!

The Pettable Team

Hi Gabriela,

Thank you so much for sharing your experience! We’re delighted to hear that the process was simple, easy to understand, and completed quickly without any issues.

It’s great to know that the email notifications kept you informed throughout the review process and that all of your documents were successfully approved. Your recommendation truly means a lot to us.

Thank you for trusting Pettable for your ESA needs!

The Pettable Team

Hi Lizbeth,

Thank you so much for your kind words and continued support! We’re thrilled to hear that you consistently have a great experience with Pettable and that the process feels both thorough and easy for you.

It’s also wonderful to know that our customer support team has been responsive and helpful whenever needed. Your feedback truly means a lot to us.

Thank you for trusting Pettable for your ESA needs!

The Pettable Team

Hi Stefanie,

Thank you for sharing your experience with Pettable. We’re sorry to hear that your first consultation did not meet your expectations, but we’re very glad that Florence in customer service was able to assist you quickly and help arrange a second opinion.

It’s wonderful to hear that your second consultation went well and that you were able to receive your ESA letter for Casper. He sounds like a very special source of comfort, compassion, and kindness in your life, and we’re honored to have helped support that bond.

We truly appreciate your feedback and thank you for trusting Pettable for your ESA needs!

The Pettable Team

Hi Lucy,

Thank you so much for sharing your experience! We’re thrilled to hear that Kya was so helpful, communicative, and made the process easy to navigate.

It’s wonderful to know you felt guided every step of the way and that you’ll be able to keep your babies with you that’s exactly why we do what we do.

We truly appreciate your kind words and thank you for trusting Pettable for your ESA needs!

The Pettable Team

Hi Rhonda,

Thank you so much for sharing your experience! We’re thrilled to hear that your provider exceeded your expectations and made sure you felt comfortable and supported throughout the process.

It’s wonderful to know that everything was handled professionally and that you’d recommend Pettable to others navigating housing concerns with their ESA companion. Your kind words truly mean a lot to us.

Thank you for trusting Pettable for your ESA needs!

The Pettable Team

Hi Robb,

Thank you for sharing your experience! We’re so glad to hear that the process was easy to navigate and that everything from scheduling your appointment to receiving your ESA letter was timely and thorough.

It’s great to know your call started right on time and that you received your documentation shortly after. Providing a smooth and efficient experience is exactly what we aim for.

We truly appreciate your feedback and thank you for trusting Pettable for your ESA needs!

The Pettable Team

Hi Shanelle,

Thank you so much for your continued trust and for sharing your experience! We’re thrilled to hear that the process has remained both thorough and easy for you over the years and that it keeps getting better.

It’s wonderful to know that having your PSD by your side has made such a positive impact on your life. That kind of support is incredibly meaningful, and we’re grateful to play a small part in that.

We truly appreciate your recommendation and thank you again for trusting Pettable for your ESA needs!

The Pettable Team

Hi Laila,

Thank you so much for sharing your experience! We’re thrilled to hear that Karen provided such amazing support and truly listened to your concerns. It’s wonderful to know you felt well taken care of and that your ESA letters were delivered promptly.

We truly appreciate your kind words and are so glad you felt you were in excellent hands. Thank you for trusting Pettable for your ESA needs!

The Pettable Team

Hi Megan,

Thank you for sharing your honest feedback. We’re sorry to hear that the course didn’t meet your expectations or feel as valuable as you had hoped. Our goal is to provide clear, structured, and helpful guidance, but we understand that some users may find the material more basic than anticipated.

We also apologize for any frustration with the review submission process that’s certainly not intended to prevent feedback of any kind. Your input is important to us, and we’ll be sharing it with our team as we continue improving the depth and overall experience of the course.

If you’d like to discuss your experience further or explore possible options, please feel free to reach out to us at support@pettable.com or (855) 920-0323. We’re here to help.

Hi Frank,

Thank you for sharing your experience with Pettable! We’re truly honored by your kind words and especially grateful for your service as a Disabled Veteran and retired Naval Officer. “Bravo Zulu” means a great deal coming from you.

We’re so glad to hear that the process exceeded your expectations, was professional and easy to complete, and that our team was able to guide you efficiently throughout. It’s especially meaningful to know we could help you obtain support for your service dog in a timely way.

Thank you again for trusting Pettable for your ESA needs!

The Pettable Team

Hi Keila,

Thank you so much for sharing your thoughtful experience! We’re thrilled to hear that the process was fast, clear, and professional, and that you felt comfortable and supported during your consultation. It’s especially meaningful to know that you felt heard and understood throughout.

We’re glad your ESA letter arrived quickly and met all your housing needs, helping you avoid issues and gain peace of mind during a stressful time. That’s exactly the kind of impact we strive to make.

We truly appreciate your recommendation and your kind words.

Thank you for trusting Pettable for your ESA needs!

The Pettable Team

Hi Jessica,

Thank you so much for sharing your experience! We understand how important it is to feel confident that you’re choosing a legitimate and trustworthy service, and we’re so glad you decided to go with Pettable.

It’s wonderful to hear that your experience was easy, professional, and affordable. We truly appreciate your trust and your kind words.

Thank you for trusting Pettable for your ESA needs!

The Pettable Team

Hi Nancy,

Thank you so much for sharing your experience! We’re thrilled to hear that your continued work with your therapist over the past three years has been so positive and consistent. It’s wonderful that she is thorough, punctual, and takes the time to understand each pet owner’s unique situation with care and professionalism.

We truly appreciate your kind words and your continued trust in Pettable for your ESA needs!

The Pettable Team

Hi Wanda,

Thank you for sharing something so personal. We’re truly sorry for your loss losing your husband is an incredibly painful experience, and it’s completely understandable that things feel upside down right now.

We’re glad to hear that the therapist was kind and understanding during your session. Having your husband’s dog and your own pets with you for emotional support can be an important source of comfort during grief, and we’re honored we could help you with that step.

If you do decide to move forward with support for your cats as well, we’ll be here to help you through the process.

Wishing you gentleness and support as you navigate this difficult time.

Thank you for trusting Pettable for your ESA needs!

The Pettable Team

Hi Ashley,

Thank you for sharing your experience! We’re so glad to hear that your provider was friendly and efficient, and that our customer service team was able to step in and proactively assist you during the renewal process.

We know system issues can be frustrating, so it’s great to hear that the support you received helped make things smoother. Your kind words mean a lot to us.

Thank you for trusting Pettable for your ESA needs!

The Pettable Team

Hi Raquel,

Thank you so much for sharing your experience! We’re so glad to hear that you found the training videos clear, easy to follow, and helpful in working with your dog. It’s wonderful to know the examples made the process smoother for you and that your dog picked things up quickly.

We truly appreciate your feedback and are happy to hear the training resources made a positive impact.

Thank you for trusting Pettable for your ESA needs!

The Pettable Team

Hi Cassandra,

Thank you so much for sharing your experience! We’re thrilled to hear that the process was swift and easy, and that you received your letter so quickly after your consultation. It’s wonderful to know your four kitties are happily settled in their new home!

We truly appreciate your kind words and are honored to have earned your trust as a returning customer.

Thank you for trusting Pettable for your ESA needs!

The Pettable Team

Hi Dasha,

Thank you so much for sharing your experience! We’re delighted to hear that Emilie has been professional, friendly, and supportive during both of your interactions. It’s wonderful to know you felt heard and never rushed that kind of care is incredibly important.

We’re also glad the process was efficient and that your letter was delivered promptly each time. We truly appreciate your kind words and feedback.

Thank you for trusting Pettable for your ESA needs!

The Pettable Team

Hi Francisco,

Thank you so much for sharing your experience! We’re so glad to hear the process was simple and that the person you spoke with was polite and understanding. It’s wonderful to know you were able to bring home your puppy now a new family member and that we could help make that possible for you.

We truly appreciate your kind words and heartfelt feedback. Thank you for trusting Pettable for your ESA needs!

The Pettable Team

Hi Alexis,

Thank you so much for sharing your experience! We’re honored to have supported you over the past few years and are so glad to hear that Bridget has been kind, understanding, and efficient throughout both of your experiences.

It’s also great to know the renewal discount has been helpful we’re always happy to support our returning clients. We truly appreciate your continued trust and your kind feedback!

Thank you for trusting Pettable for your ESA needs!

The Pettable Team

Hi Attallah,

Thank you so much for sharing your experience! We’re glad to hear that the process has been simple and straightforward so far, and that you’ve felt supported with the care and prompt follow-through provided.

We’re here for you every step of the way, and we’re happy to support you as you move toward full approval. We truly appreciate you taking the time to share your feedback!

Thank you for trusting Pettable for your ESA needs!

The Pettable Team

Hi Kim,

Thank you so much for sharing your experience! We’re delighted to hear that everything was easy, quick, and responsive, and that your consultant provided a smooth and supportive experience.

It’s wonderful to know your apartment accepted the letter without any concerns, and we truly appreciate your recommendation to a friend. We’re grateful for your trust and look forward to supporting you again in the future!

Thank you for trusting Pettable for your ESA needs!

The Pettable Team

Hi Kerryann,

Thank you so much for sharing your experience! We’re thrilled to hear that the process was fast and easy, and that you were able to schedule your appointment at a time that worked best for you. It’s great to know your therapist was kind and that you received your ESA letter quickly.

We truly appreciate your feedback and look forward to supporting you again in the future!

Thank you for trusting Pettable for your ESA needs!

The Pettable Team

Hi Alina,

Thank you so much for sharing your experience! We’re thrilled to hear that the process was simple, fast, and easy to follow, and that your therapist took the time to truly understand your situation. Providing efficient and supportive care is exactly what we strive for.

We also really appreciate your honest feedback regarding pricing. We understand that cost is an important factor, and your input helps us continue improving and finding ways to better serve our clients.

Thank you for trusting Pettable for your ESA needs!

The Pettable Team

Hi Briana,

Thank you so much for sharing your heartfelt experience! We’re truly grateful to hear how much your black lab means to you and the important role she plays in your daily life. The bond you share is incredibly special, and we’re honored to have helped support that.

It means a lot to know that Pettable has made a positive difference for you. We truly appreciate your trust and your kind words.

Thank you for trusting Pettable for your ESA needs!

The Pettable Team

Hi Melissa,

We’re very sorry to hear that your experience felt cold and unsupportive. That’s not the environment we want for anyone, especially during a mental health evaluation. Every consultation should feel respectful, compassionate, and comfortable, and we regret that this wasn’t your experience.

Regarding ESA approvals, while we can support up to two animals, each recommendation is based on a clinician’s independent assessment of medical necessity. We understand how disappointing it can be when the outcome doesn’t meet your expectations.

We’d appreciate the opportunity to review your case and address your concerns. Please reach out to us at support@pettable.com or (855) 920-0323 so we can assist you further.

Hi Lesly,

Thank you for sharing your experience with us. We sincerely apologize for the negative interaction you had during your initial appointment this is not the standard of care we strive to provide. We’re glad you were able to connect with another psychologist who could support you and provide the help you needed.

Your feedback is important and helps us continue improving our service and ensuring every client feels heard and respected.

Thank you for trusting Pettable for your ESA needs!

The Pettable Team

Hi Joey,

Thank you so much for sharing your experience! We’re delighted to hear that the process was fast, friendly, and reliable, and that you received your ESA letter in less than 48 hours.

It’s great advice to complete the forms ahead of time it really does make the appointment more efficient. We truly appreciate your feedback and recommendation!

Thank you for trusting Pettable for your ESA needs!

The Pettable Team

Hi Amber,

Thank you so much for sharing your experience! We’re thrilled to hear that the process was simple, quick, and stress-free, and that our team’s prompt responses helped make everything smooth and reliable.

It’s wonderful to know you felt supported throughout and that the turnaround time met your expectations. We truly appreciate your recommendation and kind feedback!

Thank you for trusting Pettable for your ESA needs!

The Pettable Team

Hi Cara,

Thank you so much for sharing your experience! We’re thrilled to hear that the ESA process was easy and seamless from start to finish, and that the questionnaire and appointment scheduling were simple and straightforward.

Thank you for trusting Pettable for your ESA needs!

The Pettable Team

Hi Ciera,

Thank you for sharing your experience! We’re thrilled to hear that everything went smoothly from start to finish and that you felt heard and supported throughout the process.

It’s great to know that the session was professional and efficient, and that you received your documentation quickly without any issues. Your recommendation truly means a lot to us.

Thank you for trusting Pettable for your ESA needs!

The Pettable Team

Hi Lisa,

Thank you for sharing your experience! We’re so glad to hear that Pettable was a helpful option for your daughter, especially during a time of transition with moving and navigating new insurance.

It’s wonderful to know that the therapist was patient, communicative, and efficient providing the support your daughter needed in a smooth and timely way.

We truly appreciate your feedback and thank you for trusting Pettable for your ESA needs!

The Pettable Team

Hi Robyn,

Thank you so much for sharing your experience! We’re so glad Pettable was able to make the ESA process clear, quick, and manageable for you especially under a tight timeframe. It’s wonderful to hear that you were able to rescue your therapy dog and secure all the necessary documentation for your housing. We’re also happy that the flexible payment option helped make things more affordable.

Thank you for trusting Pettable for your ESA needs!

The Pettable Team

Hi Stephanie,

Thank you so much for sharing your experience! We’re thrilled to hear that getting Charlotte certified as an ESA was a smooth process and that it’s giving you peace of mind about housing and fees. Knowing that your furry companion can be with you without added stress is exactly why we do what we do.

Thank you for trusting Pettable for your ESA needs!

The Pettable Team

Hi Taylor,

Thank you for sharing your experience! We’re glad to hear that your session went smoothly and that your therapist was professional, kind, and understanding. It’s great that the process worked perfectly for you, especially if it was your first time.

Thank you for trusting Pettable for your ESA needs!

The Pettable Team

Hi Katerina,

Thank you for sharing your experience! We’re so happy to hear that the process was fast and straightforward, and that your ESA certificate is helping you and your cat live more peacefully. Being able to travel and secure housing with your furry companion is exactly what we aim to make possible.

Thank you for trusting Pettable for your ESA needs!

The Pettable Team

Hi Kari,

Thank you for sharing your experience! We’re thrilled to hear that your second year with Pettable was seamless and that having the same therapist has been helpful. It’s wonderful that both of your girls are supported in the ways you need, and we’re glad we could assist with that.

Thank you for trusting Pettable for your ESA needs!

The Pettable Team

Hi Alyssa,

Thank you for sharing your experience! We’re so glad to hear that your ESA letter renewal was quick and easy, and that Julie provided professional and seamless support. It’s great to know that having prior experience made the process even smoother for you.

We look forward to continuing to support you in the future!

Thank you for trusting Pettable for your ESA needs!

The Pettable Team

Hi Elizabeth,

Thank you so much for sharing your experience! We’re delighted to hear that your second year with Pettable has been smooth and that our team has been responsive in supporting your psychological needs alongside your fur babies. It’s wonderful to know that the ESA letter met your needs with your property management.

We truly appreciate your recommendation and are grateful to have been able to support you again this year!

Thank you for trusting Pettable for your ESA needs!

The Pettable Team

Hi Janie,

Thank you for sharing your experience! We’re thrilled to hear that setting up your appointment was smooth and that you received all the information you needed ahead of time. It’s great to know our team was able to answer your questions quickly and clearly.

We appreciate your kind words and are so glad we could make the process easy for you!

Thank you for trusting Pettable for your ESA needs!

The Pettable Team

Hi Grace,

Thank you so much for sharing your experience! We completely understand the initial skepticism, and we’re so glad that your experience with Pettable helped you feel confident and supported throughout the process.

It’s wonderful to hear that you were able to bring your cat home quickly and that everything went smoothly with your apartment complex. Knowing that you felt heard by a licensed therapist and had no issues with your documentation means a lot to us.

We truly appreciate your kind words and are grateful you chose Pettable. Thank you again for trusting us with your ESA needs!

The Pettable Team

Hi Aimee,

We’re very sorry to hear about your experience and understand how frustrating it must be to be waiting for your screening to be completed while trying to meet your apartment’s requirements. That situation can feel stressful, and we sincerely apologize for the delay and lack of communication.

Some property verification processes can take additional coordination depending on the requirements of the apartment complex, but we absolutely want to look into your case and make sure everything is moving forward properly. Please contact our support team at support@pettable.com and include your account email and any details from your property manager so we can review your status and assist you as quickly as possible.

Hi Richard,

Thank you so much for sharing your experience and for being part of the Pettable community for three years! We’re honored to have supported you and Jack throughout your journey. It’s wonderful to hear that your renewal process was smooth and that your call with the licensed therapist was such a pleasant experience.

Your trust and continued support mean a great deal to us. Thank you for trusting Pettable for your ESA needs!

The Pettable Team

Hi Jasmin,

Thank you for sharing your wonderful review! We’re thrilled to hear that you had such a positive and understanding experience with our team. It’s fantastic that the process felt simple and supportive, and we’re so glad you feel confident recommending Pettable to others.

We truly appreciate your feedback and look forward to continuing to support you. Thank you again for trusting Pettable for your ESA needs!

The Pettable Team

Hi D.G.,

Thank you for sharing such a thoughtful review! We’re delighted to hear that you find our website user-friendly and appreciate the variety of options we offer to meet different needs. It’s wonderful that being paired with the same therapist each time has made your experience consistent and supportive continuity is something we value greatly for our clients.

We truly appreciate your feedback and look forward to continuing to support you. Thank you again for trusting Pettable for your ESA needs!

The Pettable Team

Hi Daisy,

Thank you for sharing your wonderful review! We’re thrilled to hear that our team’s ongoing support and reminders have been helpful and that you feel empowered to take full advantage of your pet’s ESA benefits. It’s fantastic to know that you’ve found value not only for your pets but also for your own peace of mind.

We truly appreciate your feedback and your double thumbs up! Thank you again for trusting Pettable for your ESA needs!

The Pettable Team

Hi Juliette,

Thank you for sharing your experience with us. We’re glad to hear that the overall process was quick and easy and that you were able to receive your ESA letter.

We sincerely apologize for the concerns you raised regarding both the subscription presentation and your interaction with the therapist. We strive to make our offerings transparent and straightforward, and your feedback regarding the subscription option is very important for us to improve clarity. Regarding your session, we are truly sorry that it felt cold or dismissive. Every client deserves empathy and understanding, especially when discussing sensitive mental health needs, and your comments will help us ensure our team approaches each conversation with care and attentiveness.

We appreciate your honesty and the opportunity to learn from your experience. Thank you again for trusting Pettable with your ESA needs!

The Pettable Team

Hi Benjamin,

Thank you so much for sharing your detailed experience! We’re glad to hear that scheduling your appointment was quick and easy, and that your ESA letter was smoothly accepted through PetScreening and your apartment community. It’s wonderful to know you plan to renew with us next year that means a lot.

We’re sorry for the confusion regarding the referral link and gift card. That’s definitely not the experience we want for our customers, and we appreciate you bringing it to our attention. Our team would be happy to look into this for you and make things right.

Thank you for trusting Pettable for your ESA needs!

The Pettable Team

Hi Gaby,

Thank you so much for sharing your experience! We’re thrilled to hear that the process was fast, easy, and straightforward. It’s wonderful that your call with the licensed therapist went smoothly and that your ESA letter was received quickly, with no issues from your landlord.

Thank you for trusting Pettable for your ESA needs!

The Pettable Team

Hi Noor,

Thank you for sharing your experience! We’re thrilled to hear that the process was smooth and helped you get the ESA letter you needed to have your pets with you. It’s wonderful to know that our service can support clients navigating landlord restrictions and pet limitations.

We truly appreciate your recommendation and thank you for trusting Pettable for your ESA needs!

The Pettable Team

Hi Amy,

Thank you so much for your kind words! We’re delighted to hear that our process was easy to use and that communication was timely and accurate. It’s wonderful to know that your call with the doctor and receipt of your ESA letter went smoothly without any issues.

We truly appreciate you taking the time to share your experience and your trust in Pettable. Thank you for trusting Pettable for your ESA needs!

The Pettable Team

Hi Megan,

Thank you so much for sharing your experience! We’re thrilled to hear that you were able to connect with a professional therapist and get your dog ESA certified so quickly. It’s wonderful to know that your ESA letter helped with your housing situation, even with breed restrictions.

We truly appreciate you taking the time to share your feedback and are grateful for your trust in Pettable. Thank you for trusting Pettable for your ESA needs!

The Pettable Team

Hi Sophia,

It’s wonderful to hear that your second experience with Pettable was just as positive as your first. We’re honored to provide a simple and reliable process that helps make apartment living easier and more reassuring for you. Your continued trust truly means a lot to us.

Thank you for trusting Pettable for your ESA needs!

The Pettable Team

Hi Carmela,

Thank you for sharing such thoughtful and detailed feedback. We’re glad to hear that the signup process and PSD training modules were quick and straightforward, and we truly appreciate your insight regarding areas for improvement.

We understand your concerns about the evaluator interview experience. While our process is designed to be efficient, we recognize the importance of making every interaction feel thorough, professional, and supportive. Your suggestions about clearer explanations regarding evaluator credentials, the phrasing around “being under the care of a therapist,” and a more engaging evaluation are very valuable and will help us improve the experience for future clients.

We’re grateful for your perspective and for taking the time to provide constructive feedback. Thank you again for trusting Pettable for your ESA needs!

The Pettable Team

Hi Sydney,

Thank you for sharing your experience with us. We’re glad to hear that the process and turnaround time met your expectations and that you received your ESA letter promptly.

We sincerely appreciate your feedback regarding your interaction with our provider. We strive to make every client feel supported and respected, especially when handling sensitive emotional health needs, and your comments will help us ensure that our team approaches every call with patience and understanding.

Thank you again for trusting Pettable, and we’re happy we could assist you with your ESA needs!

The Pettable Team

Hi Shannon,

Thank you so much for sharing your experience! We’re thrilled to hear that you found Pettable to be professional and genuinely caring about your overall health. It’s wonderful to know that we’ve been able to support you over the years and make a positive impact in your journey.

We’re honored to continue supporting you and your ESA needs, and we truly appreciate your trust and kind words.

Thank you for trusting Pettable for your ESA needs!

The Pettable Team

Hi Savannah,

Thank you so much for sharing your thoughtful experience with us! We're truly glad to hear that the LCSW you spoke with was able to support you with kindness, understanding, and honesty during your appointment. It’s especially meaningful to know that, in addition to helping with your ESA renewal during your move, they were able to guide you toward resources for continued and affordable counseling.

Our goal is always to provide compassionate care while helping people access the support they need, and we’re grateful that your experience reflected that. We’re also happy that we could assist you in renewing your ESA letter and help make your transition to a new city a little smoother.

Thank you for trusting Pettable for your ESA needs!

The Pettable Team

Hi Jade,

Thank you so much for sharing your experience! We’re glad to hear that the process felt easy and simple for you, especially during a time of moving when things can already be stressful. It’s great to know that our team member was kind and quick to assist, and that you were able to receive your ESA letter the next day.

We’re happy that having the documentation has given you peace of mind and support for keeping your dog with you. Your feedback truly means a lot to us.

Thank you again for taking the time to share your experience and for trusting Pettable for your ESA needs!

The Pettable Team

Hi Shakia,

Thank you for sharing your experience with Pettable! We’re so glad to hear that the process was easy and quick for you.

It’s wonderful that you’d recommend our services to others seeking to establish an Emotional Support Dog for comfort. We understand how important ESA support can be for daily life, and we’re happy we could help make that process smooth and accessible for you.

We truly appreciate your feedback and thank you again for trusting Pettable for your ESA needs!

The Pettable Team

Hi Claudia,

Thank you for sharing your experience with Pettable! We’re thrilled to hear that our PSD training program was helpful and exceeded your expectations.

It’s wonderful that the program provided guidance not only for task-specific training but also for preparing your service dog for travel. We aim to make training both thorough and practical, so it’s great to know you found it positive and informative.

We truly appreciate your feedback and thank you again for trusting Pettable for your ESA needs!

The Pettable Team

Hi David,

Thank you for sharing your wonderful experience with Pettable! We’re thrilled to hear that the process was easy to understand from start to finish and that our team was able to answer all of your questions and concerns.

It’s fantastic to know that you felt supported and well-informed throughout, as making the ESA process clear and stress-free is very important to us.

We truly appreciate your feedback and thank you again for trusting Pettable for your ESA needs!

The Pettable Team

Hi Jeremiah,

Thank you for taking the time to share your full experience we truly appreciate your honesty and the context behind why your ESA is meaningful to you. You’re absolutely right: ESA documentation is intended for individuals with legitimate mental health needs, and we respect how thoughtfully you approach that responsibility. We’re glad your dog provides real support in managing your anxiety.

We’re also happy to hear that your renewal process itself was smooth and efficient, and that your appointment and letter delivery were quick and straightforward.

Regarding the renewal timing, we completely understand why that felt frustrating. ESA letters are dated from the time of the most recent clinical evaluation because they reflect your current assessment. For compliance and clinical accuracy, the expiration is tied to the appointment date rather than the previous letter’s expiration date. That said, your point about losing overlap time when renewing early is valid, and we understand why that felt like you were “losing” a couple of months.

Your feedback about clearer communication around renewal timing is incredibly helpful. Making it more explicit that renewals reset the 12-month period from the evaluation date could definitely prevent confusion like this.

We appreciate you sharing your experience and for continuing to trust Pettable for your ESA needs!

The Pettable Team

Hi Cierra,

Thank you for sharing your experience and for being honest about both the positives and the concerns. We’re glad to hear that the application process was quick and easy, and that your appointment with the psychologist felt straightforward and efficient. Making the process simple during a move is always our goal.

We also truly appreciate your feedback about the additional fees. We understand how frustrating it can feel when costs aren’t perceived as fully upfront especially when you’re budgeting around moving expenses. While certain housing-related verifications or follow-ups may require additional documentation or communication, your point about wanting clearer, all-inclusive pricing from the start is completely valid. That kind of transparency is important, and feedback like yours helps us improve how we communicate these details.

We’re grateful you chose Pettable and that, overall, the service still saved you money compared to pet rent. Thank you again for your thoughtful feedback and for continuing to trust Pettable with your ESA needs!

The Pettable Team

Hi Olivia,

Thank you so much for taking the time to leave a review it truly means a lot, especially since you don’t usually write them. We’re so glad to hear that your experience with Pettable was such a positive one.

It’s wonderful to know that Tina made you feel heard and genuinely cared for. Feeling understood and supported is incredibly important, and we’re happy she was able to provide that level of compassion and professionalism during your process.

Thank you again for your thoughtful feedback and for continuing to trust Pettable with your ESA needs!

The Pettable Team

Hi Joanna,

Thank you so much for sharing your experience with Pettable. We’re really glad to hear that the one-time fee structure and straightforward process made things feel easier to navigate for you.

It’s great to know that obtaining your ESA documentation was smooth and easy to understand, and that speaking with the therapist and completing the paperwork felt manageable. We also appreciate you mentioning the 30-day reassessment during your initial process we understand that waiting can feel lengthy, but those timelines are in place to ensure proper clinical evaluation and compliance.

We’re especially happy to hear that your renewal experience was quicker and more seamless, and that being able to work with the same therapist made it even easier. Continuity of care can make a big difference.

Thank you again for your thoughtful feedback and for continuing to trust Pettable with your ESA needs!

The Pettable Team

Hi Ricky,

Thank you for taking the time to share such a detailed and thoughtful review of your experience with Pettable. We truly appreciate both your positive feedback and your constructive insights.

We’re so glad to hear that the overall process was quick, easy, and dependable especially when you were trying to be proactive about housing requirements, travel, and avoiding additional monthly pet fees. Knowing we were able to help you navigate that smoothly means a lot.

We also sincerely appreciate your comments regarding household situations and domestic partnerships. You’re absolutely right ESA documentation is issued for an individual based on that person’s clinical evaluation and needs, which can sometimes be confusing when a pet supports more than one member of a household. We understand how that could feel unexpected, and your suggestion about clearer upfront communication is incredibly helpful. Setting clearer expectations around how documentation applies within shared households is something we can certainly improve.

Regarding the additional documentation and fees, we understand how that may have felt frustrating or “bait-and-switchy.” Our goal is always transparency, and sometimes certain housing or verification requirements necessitate added documentation. That said, your feedback about preferring a fully bundled, upfront pricing structure is completely valid and valuable. We’ll be sure to pass this along to our team for review.

We’re grateful that, despite these concerns, you still found the process fast and efficient overall.

Thank you again for your honesty and for trusting Pettable for your ESA needs!

The Pettable Team

Hi Robert,

Thank you for sharing your experience with Pettable! We’re so glad to hear that the process worked out smoothly for you, especially after your initial skepticism.

It’s wonderful that your ESA letter was quickly verified, saved you money with your apartment, and that the entire process from speaking with the therapist to receiving your letter was quick and painless. We’re happy we could make it easy and efficient for you.

We truly appreciate your feedback and look forward to supporting you again when your letter is up for renewal.

Thank you again for trusting Pettable for your ESA needs!

The Pettable Team

Hi Michelle,

Thank you for sharing your experience with Pettable! We’re glad to hear that, despite the hiccup with your first clinician, our team was able to quickly assist you and reschedule your appointment.

It’s wonderful that your new clinician was kind, informative, and made the process easy and clear from start to finish. We truly appreciate your patience and are happy we could provide a smooth experience in the end.

Thank you again for trusting Pettable for your ESA needs!

The Pettable Team

Hi Megan,

Thank you for sharing such a detailed and wonderful review of your experience with Pettable! We’re thrilled to hear that we could help you certify your pets quickly and efficiently, especially during a stressful situation with your new landlord.

It’s great to know that your appointment was scheduled promptly, your ESA letter was provided the same day, and that Lauren made your interview experience kind and thorough, answering all your questions. We’re so glad you feel reassured that your pets are now protected.

We truly appreciate your feedback and thank you again for trusting Pettable for your ESA needs!

The Pettable Team

Hi Brittany,

Thank you for sharing your experience with Pettable! We’re thrilled to hear that your first renewal was smooth and efficient.

It’s wonderful that having your previous information on file made the process easier and that you were able to schedule with the same therapist, making the appointment quick and comfortable. Continuity of care is something we value highly, and we’re glad it made a difference for you.

We truly appreciate your feedback and thank you again for trusting Pettable for your ESA needs!

The Pettable Team

Hi A G,

Thank you for sharing your feedback with Pettable. We’re glad to hear that having official ESA documentation for your pet was valuable to you, but we also understand your concerns regarding the cost.

We strive to provide transparent pricing and options, including discounts and payment plans, to help make the process more accessible. Your feedback is important, and we’ll continue looking for ways to ensure our services are both high-quality and fairly priced for our clients.

We truly appreciate your honesty and thank you again for trusting Pettable for your ESA needs!

The Pettable Team

Hi Virgil,

Thank you for sharing your experience with Pettable! We’re so glad to hear that obtaining your ESA for your cat was easy, clear, and timely.

It’s wonderful that everything was explained clearly and that you received your certification in less than 24 hours. We’re thrilled that the process helped make things simple and stress-free for you.

We truly appreciate your feedback and thank you again for trusting Pettable for your ESA needs!

The Pettable Team

Hi Stephanie,

Thank you for sharing your experience with Pettable! We’re thrilled to hear that your ESA renewal was quick and easy, and that you were able to schedule an appointment and receive your renewal letter the same day.

It’s wonderful to know that our response time and efficiency made the process smooth for you. We truly appreciate your feedback and are happy we could support you once again.

Thank you again for trusting Pettable for your ESA needs!

The Pettable Team

Hi Michael,

Thank you for sharing such a wonderful review of your experience with Pettable! We’re so glad to hear that our team was kind, respectful, and understanding, and that the process was easy, fast, and seamless.

It’s great to know that your ESA letter arrived even sooner than expected and was accepted by your property management without any issues. We’re thrilled to continue supporting you in the future!

We truly appreciate your feedback and thank you again for trusting Pettable for your ESA needs!

The Pettable Team

Hi Nicole,

Thank you for sharing your experience with Pettable! We’re thrilled to hear that you found our service prompt, professional, and efficient, with a quick turnaround for your ESA letter.

It’s wonderful to know that you appreciated the straightforward process without unnecessary add-ons or constant advertising we aim to make things simple and stress-free for our clients.

We truly appreciate your feedback and thank you again for trusting Pettable for your ESA needs!

The Pettable Team

Hi Olivia,

Thank you for sharing your experience with Pettable! We’re so glad you found us and that the process was smooth and straightforward, from filling out your information online to speaking with your therapist.

It’s wonderful to hear that your ESA letter has made such a meaningful difference in your life and brought you something to live for. We’d be happy to help you with any future questions about adding another pet as an ESA if you decide to bring a new kitten into your home.

We truly appreciate your feedback and thank you again for trusting Pettable for your ESA needs!

The Pettable Team

Hi John,

Thank you for sharing such a detailed review of your experience with Pettable! We’re thrilled to hear that we could make the ESA process easy and informative, especially during what can be a stressful moving transition.

It’s wonderful to know that our team was responsive to your questions, thorough in both the registration and appointment, and flexible when you needed to reschedule. We’re glad the process worked out smoothly and efficiently for you.

We truly appreciate your feedback and thank you again for trusting Pettable for your ESA needs!

The Pettable Team

Hi Brittany,

Thank you so much for sharing your experience with your first renewal! We’re so glad to hear the process was smooth and convenient for you.

It’s great to know that having your previous information on file made things easier and that you were able to simply provide updates rather than starting from scratch. We’re also happy you could reconnect with the same therapist continuity of care can make a big difference, and we’re glad it helped make the process quick and comfortable.

We truly appreciate your continued trust.

Thank you for trusting Pettable with your ESA needs!

The Pettable Team

Hi Alex,

Thank you for taking the time to share your experience we completely understand and respect your desire to protect your privacy. We truly appreciate you still choosing to leave feedback.

We’re so glad to hear that the process felt smooth for you, that you were able to connect quickly with a licensed provider in your state, and that your ESA letter was delivered promptly and professionally. It’s especially meaningful to know that your apartment accepted the letter right away and that it helped make your approval possible.

Providing legitimate, thorough evaluations and properly formatted documentation is something we take seriously, so your comments mean a lot to our team.

Thank you for trusting Pettable with your ESA needs!

The Pettable Team

Hi Olumayowa,

Thank you so much for trusting us with your story and for taking the time to share your experience. We’re truly sorry for the difficult circumstances you went through, but we’re glad to hear that Teddy has been such an important source of support during that time. It’s incredibly meaningful to know that he helped you keep moving forward and provided comfort when you needed it most.

We’re also happy to hear that your experience with the clinician was positive and that you felt comfortable opening up about what you’ve been going through. Our providers care deeply about the people they work with, and it’s great to know that her understanding and relatability helped make the process easier for you.

We appreciate your feedback regarding the additional documentation fee as well. While we’re glad the clinician was able to guide you through it smoothly, feedback like yours helps us continue improving the clarity of our process for future clients.

Congratulations as well on your new job and promotion that’s an incredible achievement, especially after everything you’ve been through. We’re grateful that Pettable could help make your transition to your new home a little easier so Teddy could be there with you.

Thank you for trusting Pettable for your ESA needs!

The Pettable Team

Hi Eric,

First, thank you for your service. We truly appreciate you sharing your experience with us.

We’re so glad to hear that Pettable felt easy to use, secure, and responsive during such an important time for you and your family. Moving while recovering and coordinating ESA documentation can be a lot to manage, so it means a great deal to know our team was able to provide friendly support and a fast turnaround when you needed it.

We wish you continued strength and a smooth transition in your move.

Thank you for trusting Pettable with your ESA needs!

The Pettable Team

Hi Kristen,

Thank you so much for your kind words and for sharing your experience with Pettable. We’re delighted to hear that your doctor remembered you and your pet from your previous visit that level of personalized care is exactly what we strive for, and we’re so glad it helped you feel comfortable and supported.

We also truly appreciate your feedback regarding the renewal reminder timing. We understand how frustrating it can be to miss a scheduling window, especially when it happens on a particularly busy or challenging day and results in losing a discount. Your suggestion about sending reminders further in advance is incredibly helpful, and we’ll be sure to share it with our team as we continue working to improve the experience for our clients.

Thank you again for trusting Pettable for your ESA needs!

The Pettable Team

Hi Natalie,

Thank you so much for sharing your experience! We're so glad to hear that your appointment was quick and that you received your ESA letter within 48 hours.

Congratulations on rescuing another dog as well! It’s wonderful to hear how much both of your four-legged companions have added to your quality of life. Having two loyal protectors by your side sounds truly special, and we’re happy Pettable could support you through your renewal.

Thank you for trusting Pettable for your ESA needs!

The Pettable Team

Hi Yashaswee,

Thank you for sharing such a wonderful review of your experience with Pettable! We’re so glad to hear that the process was smooth, well-managed, and delivered ahead of time, helping make your move easier.

It’s fantastic to know that your therapist was kind and supportive, and that you felt confident knowing your information was handled confidentially and appropriately. Providing a professional and considerate experience is exactly what we aim for.

We truly appreciate your feedback and thank you again for trusting Pettable for your ESA needs!

The Pettable Team

Hi Diana,

Thank you so much for sharing your experience! We truly appreciate your continued trust in Pettable over the years. It’s wonderful to hear that you’ve been satisfied with the service, from the professionalism and punctuality of the clinicians to receiving your ESA letter within 48 hours.

We’re also glad the reminders and overall process have felt convenient and helpful for you. Your support means a lot to us, and we’re grateful you took the time to leave this feedback.

Thank you for trusting Pettable for your ESA needs!

The Pettable Team

Hi Ray,

Thank you for sharing such a wonderful review of your experience with Pettable! We’re thrilled to hear that the process was easy, efficient, and exceeded your expectations.

It’s fantastic to know that speaking with a licensed, certified doctor was a positive part of your experience, and that your ESA documentation now allows you to take your dogs with you more freely and confidently. Helping our clients enjoy that peace of mind is exactly what we strive for.

We truly appreciate your feedback and thank you again for trusting Pettable for your ESA needs!

The Pettable Team

Hi Rebecca,

Thank you for sharing such a wonderful review of your experience with Pettable! We’re delighted to hear that the process was clear, easy to navigate, and that scheduling your appointment was quick and simple.

It’s great to know that the intake was thorough and made you feel confident in how we determine the right candidates for ESA documentation. Your recommendation truly means a lot to us!

We sincerely appreciate your feedback and thank you again for trusting Pettable for your ESA needs!

The Pettable Team

Hi Noris,

Thank you for sharing such a thoughtful and glowing review of your experience with Pettable! We’re thrilled to hear that Dr. Jennifer made such a strong impression through her professionalism, care, and efficiency.

It’s wonderful to know that she addressed your concerns with both expertise and kindness and inspired complete confidence throughout your experience. We’ll be sure to pass along your kind words to her they truly mean a lot.

We sincerely appreciate your feedback and thank you again for trusting Pettable for your ESA needs!

The Pettable Team

Hi Travis,

Thank you for your message and for sharing your experience with us. We appreciate your patience, and we’re glad we could help get the discount applied even if it took switching to a computer. We understand how frustrating technical hiccups can be, especially when you’re already dealing with a pet screening company.

We truly hope everything is expedited smoothly from here and that the issues you’ve been facing are resolved soon. Please know we’re here to support you and happy to help if anything else comes up along the way.

Thank you for trusting Pettable for your ESA needs!

The Pettable Team

Hi Ben,

Thank you for sharing your experience with Pettable! We understand that it can be natural to feel skeptical at first, and we’re glad the money-back guarantee gave you the confidence to give us a try.

It’s great to hear that scheduling was easy, your call was on time, and that your ESA letter was approved by your landlord. We’re happy we could help make the process smooth and successful for you.

We truly appreciate your feedback. Thank you again for trusting Pettable for your ESA needs!

The Pettable Team

Hi Sari,

Thank you so much for sharing your experience! We’re thrilled to hear that the process was straightforward and that you felt well supported and taken care of throughout. Providing clear guidance and a smooth experience is exactly what we aim for.

We truly appreciate your kind words and feedback.

Thank you for trusting Pettable for your ESA needs!

The Pettable Team

Hi Gabby,

Thank you for sharing such a wonderful review of your experience with Pettable! We’re so glad to hear that the 24-hour processing worked smoothly and that you received your documents quickly.

It’s fantastic to know that the therapist you spoke with was kind, caring, and went the extra mile to provide confirmation to your landlord, ensuring everything was accurate and verified. Providing prompt and thorough support is exactly what we aim for.

We truly appreciate your feedback and thank you again for trusting Pettable for your ESA needs!

The Pettable Team

Hi Angie,

Thank you for sharing such a wonderful review of your experience with Pettable! We’re thrilled to hear that your therapist was kind, understanding, and attentive to all your concerns, and that the appointment was timely and efficient.

It’s fantastic to know that you received your ESA papers the same day and that this has helped you secure the added benefit of free housing for your dog. Helping our clients access these important benefits smoothly is exactly what we strive for.

We truly appreciate your feedback and thank you again for trusting Pettable for your ESA needs!

The Pettable Team

Hi Jamie,

Thank you for sharing your experience and for choosing our service for nearly three years! We truly appreciate your loyalty! We're pleased to hear that you have found our services affordable and efficient when in need of an ESA letter. It's reassuring to know that we have been a trustworthy choice for you.

As to your mention of the PetScreening app, if you have specific concerns you would like help with, please let us know how we might assist further.

Thank you again for being a valued customer. We look forward to continuing to support you and providing the services you need for you and your ESA!

The Pettable Team

Hi Jennifer,

Thank you so much for sharing your experience! We’re glad to hear that your therapist was kind, took the time to ask thoughtful questions, and helped guide you through the process. We understand that waiting can be challenging, especially when you’re eager to have Max settled into your new home. We appreciate your patience with Iowa’s state requirements, which require an established therapeutic relationship before an ESA letter can be issued. We’re committed to making the process as smooth and supportive as possible every step of the way.

Thank you for trusting Pettable, and we truly appreciate you taking the time to share your feedback. We hope everything goes smoothly with your follow-up appointment and your new home with Max!

The Pettable Team

Hi Harold,

Thank you for sharing such a thoughtful review of your experience with Pettable! We’re so glad to hear that the process was quick, productive, and helped ensure there was no conflict with your landlord.

It’s wonderful that you were able to share in depth about how your cat supports you, and that our team recognized your need and promptly provided your ESA letter. Helping our clients stay with the animals who support them is exactly why we do what we do.

We truly appreciate your feedback and are grateful you chose Pettable. Thank you again for trusting us for your ESA needs!

The Pettable Team

Hi Stephanie,

Thank you for sharing such a wonderful review of your experience with Pettable! We’re so glad to hear that the process of obtaining your ESA letter was easy and that working with Sarah was a positive experience.

It’s great to know that she was professional, responsive, and that the letter she prepared met your needs perfectly. We’re also happy the additional paperwork for your complex was simple to add and helped everything move forward smoothly.

We truly appreciate your feedback and are grateful you chose Pettable. Thank you again for trusting us with your ESA needs!

The Pettable Team

Hi Alayna,

Thank you for sharing such a thoughtful and detailed review of your experience with Pettable! We truly appreciate you taking the time to walk through your journey, and we’re so glad we could support you during what sounds like a very stressful housing situation.

It’s wonderful to hear that the consultation felt kind, understanding, and efficient, and that we were able to meet your tight timeline. We’re especially glad that having both of your pets included in one letter brought you relief and that your landlord accepted the documentation without any issues.

Helping clients stay with the pets who provide them emotional support while making the process clear, efficient, and stress-free, is exactly what we strive for. Your recommendation means a great deal to our team.

Thank you again for trusting Pettable for your ESA needs!

The Pettable Team

Hi Alyssa,

Thank you for sharing such a heartfelt review of your experience with Pettable! We’re so glad to hear that Dr. was kind, quick to help, and thorough throughout the process.

It’s wonderful to know that your cat is now officially recognized as an ESA sounds like he’s been doing the job all along! We’re happy we could help make it official and support you every step of the way.

We truly appreciate your feedback and thank you again for trusting Pettable for your ESA needs!

The Pettable Team

Hi Cassandra,

Thank you for sharing your experience and bringing this to our attention. We sincerely apologize for the oversight with your ESA letter and for the delay in responding to your messages. This is not the level of service we strive to provide, and we completely understand how frustrating this must be for you.

Please reach out to support@pettable.com with your case details so we can promptly review and issue a corrected letter addressed to your son. We want to make this right and ensure your ESA documentation meets your needs as quickly as possible.

The Pettable Team

Hi Leah,

Thank you for sharing such a wonderful review of your experience with Pettable! We’re thrilled to hear that our team has been responsive and supportive, even before you enrolled in the program.

It’s fantastic that the videos are clear, educational, and easy to follow at your own pace, and that you feel guided and supported with your training questions. Knowing that you never feel alone in the process is exactly what we hope to provide for our clients and their pets.

We truly appreciate your feedback and recommendation. Thank you again for choosing Pettable for your training and ESA needs!

The Pettable Team

Hi Richell,

Thank you for sharing such a heartfelt review of your experience with Pettable! We’re so glad we could help make it possible for you to keep your dogs and secure a place to live, especially during what sounds like a challenging year.

It’s wonderful to hear that our support made a meaningful difference for you, and your kind words truly mean a lot to our team.

We sincerely appreciate your feedback and look forward to continuing to support you. Thank you again for trusting Pettable for your ESA needs!

The Pettable Team

Hi Liesl,

Thank you for sharing such a thoughtful review of your experience with Pettable! We’re glad you found us through Google and that the overall process felt simple and smooth, even with the time needed to complete two sessions.

It’s wonderful to hear that having your ESA documentation has made such a positive impact on your life and allowed you to live comfortably with your dog without any issues. We truly appreciate your recommendation to friends it means a great deal to us.

Thank you again for trusting Pettable for your ESA needs!

The Pettable Team