Petland Reviews

I purchased a dog and returned it with everything I bought along with the extra things I bought on my own. I lost my job and home and returned that dog a few days after purchasing. Nobody told me I was going to be charged for the dog and I spoke with Comenity Bank that I returned the dog and they told me that they would remove it from my credit and everything was good. Six months later I received a statement for six thousand dollars and called the store and comenity and now they refuse to do anything about it. I do not recommend anybody purchase from here.

The workers were very nice, however when I purchased the puppy I was told with financing my payments would be 155, and I have the proof they wrote it down on my application. However after being billed my payments were higher, after talking with the finance company they told me that Petland does not know how their financing works. Do not finance, it was my mistake and if I could go back and rewrite the future I would my mistake but never again. Just make sure you read and get information before you decide to finance or do not finance, it is not worth it.

Worst experience I have every had in my life. Lied about the payments and over charged the debit card and keeps claiming they refunded it. We were there for over 3 hours for a process that should have taken an hour or less. Asked me to sign papers on my phone and take a call from the finance department. I couldn't hear a thing because the store was loud and crowded or see anything on my phone that they expected me to sign. It was stated the payment couldn't be much more that $200 or we couldn't purchase the dog and she said $226 monthly.

If you're not going to keep different sized live mice then stop selling snakes. It is cruel to the snake, the owner and the mouse that die for nothing. My snake will kill them but can't eat them because they are too big. I'm in Dayton Ohio area.

I paid almost 2 thousand for two baby ferrets that ended up sick with Covid and I’ve paid over a thousand in vet bills. They are not getting better and they most likely will die. This has been extremely stressful and heartbreaking and the staff were no help at all! Beware of getting pets from them as you might be paying a fortune for a deeply stressful heartbreaking experience.

I paid off my credit card balance last month. I went in and checked what the total balance was and paid in full. I should have cancelled out the card then, but I did not. I just received a statement saying a had a balance of interest for $33 dollars. When I called and spoke with several representative their same response was that was the interest of my balance. How can I have any type of a balance when I paid the card off. I was down to $0.00. They refused to remove the $33 dollars from my account and told me a could write a letter to the dispute department. What a joke and what a scam. They are the worst company to deal with. DO NOT GET A CREDIT CARD through PETLAND. They are the worst.

Bought and paid for 4 extra large chuck-it balls. These balls cost like 20.00 each and come in a pack of 2. I bought 2 packs of 2 but received only 1 pack. Tried numerous times to contact customer service but never received a reply. Luckily I'm only out 40.00 but I'll never shop here again. Once they charge your credit card you are totally on your own. This website is a SCAM SCAM SCAM.

I bought a Frenchie who we found out had pneumonia and a viral infection. The puppy died within the first 5 days of us having it. I took it to Auburn Animal Hospital and they couldn’t save it. Petland won’t refund my money or replace the dog so I’m out of thousands of dollars.

My sales representative Dany is the one who sold my puppy to me. He did not upsell or be pushy. I’m a first-time Puppy owner. The owner is also professional knowledgeable, helpful, and was able to further assist me as well. I recommend this business to everyone.

The biggest mistake of my credit history has and will always be going to Petland. Evil people who sell puppies at a dishonest price and they walk away unharmed. I stopped paying my card after finding out that I am wasting money by paying them because nothing shrinks. The staff is misleading with fake smiles and psycho eyes, and the place should be investigated and shut down. It's not okay to do this. They make spend on what should be a 2K dog. Petland card has a high interest that you just can't with. It's been proven they are con artists with their puppy mills.