Petland

Petland Reviews

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Petland Reviews

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    Page 1 Reviews 0 - 10

    Reviewed Dec. 1, 2024

    We bought a French Bulldog 4 years ago and after lots of medical issues she passed away in her sleep on 11/22. The vet that Petland recommended was in disbelief. We went above and beyond getting her vaccinated and feeding her high quality food. Something is seriously wrong here.

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    Customer ServiceStaff

    Reviewed Nov. 8, 2024

    Very helpful staff. Answered all my questions cause it was my first time for owning a puppy. They had at least 38 or so puppies. It was hard to choose but at the end of the day we walked out with a puppy. Thank you Jay.

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      Customer Service

      Reviewed Oct. 16, 2024

      I went to a Petland in Florida & got scammed. The person selling me the dog set up a ZOOM call with the breeder and the puppy. Long story short, they opened up a credit card in my name, took a small deposit, & kept texting me stating that the puppy needed more shots before she could be delivered. I received 3 or 4 texts, week after week, that the puppy would soon be in my hands. Well, I never received the puppy, lost my deposit, & ended up brokenhearted....but that's OK, I didn't get the cops or law involved, I'm going to handle this my own way, the "Brooklyn Way".

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      PriceStaff

      Reviewed July 16, 2024

      The Petland staff was nice and helpful in choosing our puppy. However, I would never ever recommend getting any financing through Petland. They use Community which is actually Bread Financial they deposited my payment in a different account then charged me interest on my other account. Then they said couldn't transfer money into correct account, That they had to refund the money from the one account. They over refunded then charged me interest on both accounts which they are insisting I pay. Mind you this is over a 4 month period of time which I had paid the money in full within the first month of purchasing my dog.

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      Punctuality & SpeedStaff

      Reviewed June 14, 2024

      I purchased a Golden Retriever puppy from Petland. 5 months later, she began limping. I took her to the vet, and they did xrays and determined she had NO hip sockets. I asked how this could have happened, and the vet said the parents obviously were not tested for hip dysplasia. I researched care for my dog (who I loved dearly). She needed two complete hip replacement surgeries at $8000 Plus per side. The only hospital that did this procedure was 4 hours away. I had to make the painful decision to surrender her to a Golden Rescue who took her in, and is now in the process of scheduling her first surgery. Petland is no more than a puppy mill. I was broken hearted over losing my beloved pet. I will never shop there again. The following week, I went in to speak to the manager, and they had more Golden's - from the same breeder-.

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      Customer Service

      Reviewed June 6, 2024

      Petland screws people over even WITHOUT purchasing a dog from them. My family and I were looking at dogs to train as a service dog, and we just wanted to walk around Petland just to look at the dogs. We were talked into spending time with a puppy, which would have been fine if they didn't take my fiancé's DL when we did that. Once we were in the area playing with the puppy, they became pushy about sending us home with the puppy, regardless of how much we told them we were not prepared for this. They pushed their credit line at us and offered to run a credit check "Just to see what they could offer us," on financing. During this time, I actively had a medical episode and still, they pushed my fiancé to sign their form. He wound up signing their form just so we could leave and he could get me home to take meds and let me rest.

      Over the last month we have found out that the form for the "credit check" signed us up for not one but TWO credit cards (because apparently different credit card companies use the same exact form without their information on it.) We can only hope that they haven't signed us up for more, but I sincerely doubt they are done making our lives hell.

      They KNEW of my health issues because we had been there multiple times and explained what we were doing when we went. We explained while we were there why we weren't actively getting a puppy yet, but they STILL screwed us over. If I had been thinking about it, I would have had my fiancé and/ or my daughter call the police and paramedics because essentially they refused to give my fiancé's DL back for over and hour, and I don't drive. Their sale meant more to them than my health.

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      PriceStaff

      Reviewed Jan. 25, 2024

      I could write an essay on how much I HATE Petland. I've had my dog for TEN years and have ((regretted)) it just about every day. We moved to Kansas City from the East Coast and it was really hard on my two young boys. I promised them a dog to cheer them up when we got to KC. We went to Petland. My youngest fell in love with this dog and begged to take her home. We paid 5K out the door!! Sticker shock is an understatement. My son was already so in love. It's like they play on your emotions and then stab you with the price. We were told our dog is a designer breed. A Bassett Hound and Shar-Pei mix, but were assured by Petland that the dog would look mostly like a Shar-Pei when it grew up. I asked 4 times to be sure! I've found "hot dogs" to be the most unattractive dogs, and guess what? She turned out to be an 85-pound bratwurst-looking dog. She is stubborn, lazy, greedy, and smells GOD awful all the time.

      We have to pay $80/month for meds to keep her odor manageable. I have begged my family to get rid of her for years, but they said they would feel too bad because no one else would want her and she would probably be put down. My husband and I are ruined for owning dogs. We will NEVER get another dog again. I feel bad for her, it's not her fault. I feel like a terrible person because I just cannot connect with this dog. Since the Humane Society has been airing commercials every day to not buy puppies from Petland because they come from puppy mills, I've just gotten more and more angry. We did not know that she came from a puppy mill. We were told she came from a small breeder. It all makes sense now because she acted like she was abused since day one. I really wish I could sue Petland. I would if I could. DO NOT BUY FROM PETLAND!!!

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      Installation & SetupPricePunctuality & Speed

      Reviewed Dec. 1, 2023

      First will not even give you an idea of what cost is over phone. Second you get there for appointment for certain puppy no longer available. Thirdly they hit you with a price of 21,000.00. If I had that amount for a dog I would buy a new car.

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      Reviewed Nov. 19, 2023

      Petland is the worst place in history to ever get an animal from their animals that come sick. Most of them end up dying. Do not purchase from this company. If you do your research, you will see. There are only 2 left in Ohio due to the fact that most of them have been shut down because they have been outed on the way they treat animals and where they get their animals from. Be cautious. Go to a shelter and get one from there, Don't believe me. Read all nine hundred and something reviews about Petland. This is Meant to help others from going through what 1 of my best friends is going through right now. Worst company ever!! Shame on you pet land for selling innocent people ill and dying puppies. I have witnessed this first hand.

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      Reviewed Nov. 15, 2023

      Don't buy puppies from Petland. The puppies come from puppy mills and they come in sick. When the puppies come in they come in when Petland is closed because they don't want the customers to see the dogs.

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      Petland Company Information

      Company Name:
      Petland
      Website:
      www.petland.com