Petlab Co. Reviews
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About Petlab Co.
Petlab Co.’s objective is to keep pets thriving with supplements that support their health. While it has items for both dogs and cats, most of its products are for canines. Petlab’s prices are reasonable, with customers saving the most through its subscription service. The company is committed to using quality ingredients and provides free shipping on all orders.
- Subscriptions benefits
- Free delivery
- Quality ingredients
- Few cat products
- Only unopened items are returnable
What is Petlab Co.?
Petlab Co. is a provider of dog and cat supplies, treats, snacks and chews. Its products are designed to tackle problems pets frequently face, such as joint and mobility issues, tartar and plaque buildup and upset stomachs. Petlab focuses on using quality ingredients in its items, such as wild Alaskan salmon oil, pressed berries and premium duck meat. The company formulates its products in the U.S. and ships them at no cost. Petlab offers subscriptions with 25% savings and a host of other benefits.
Petlab subscription
A subscription with Petlab delivers your pet’s products to your door every month and saves you 25%. You also get:
- Discounts on one-time purchases
- Free access to expert advisors
- Free expedited delivery
- Free monthly gifts
- Early access to new products
There's no membership fee with a subscription, so you only pay for what you buy. You can make changes to your subscription from your online account, including pausing and skipping your next order.
Petlab products
Petlab’s dog products include the following:
Mobility
- Joint care chews
- Senior vitality chews
Dental
- Prebiotic dental sticks
- Dog dental formula
- Dog dental chews
Grooming
- Skin and coat chews
- Itch relief targeted mousse
- Clear ear therapy
- Itch relief shampoo
Behavior
- At Ease (for relaxation)
Overall health
- Firm Up (for upset stomach)
- Brain support chews
- Puppy all-in-one vitamins
- Aller-Omega Chews (immune-boosting and anti-inflammatory)
- Omega Pro (probiotic formula)
- Dog multivitamin
- Clear eye chews
- Probiotic chews
- Senior vitality chews
- Vitality Pro (for maintaining physical and cognitive abilities)
Nutrition
- Superfood training treats
- Salmon bites
- Digestive support bites
Petlab has a more extensive selection of products for dogs than for cats. It has four items for cats:
- Cat dental formula
- Joint & UTI support
- Clear ear therapy
- Fur ball remedy
Petlab prices
The company’s prices (with a subscription) range from $10.66 to $32.81 for dog items and $11.22 to $31.72 for cat items at the time of publishing. There’s no fee to become a subscriber. Shipping is free on all orders, even for nonsubscribers. Petlab allows returns of unopened products within 30 days for a refund, but it doesn’t specify if return shipping is free.
Petlab Co. FAQ
Can I cancel my Petlab Co. subscription?
Yes, you can cancel your subscription anytime from your online account portal.
How often does my Petlab Co. subscription get delivered?
You can choose to have a Petlab product delivered every month, two months or three months when you make a purchase. You can then change, pause or skip deliveries using your online account.
Can I return Petlab Co. products?
Yes, you can return items within 30 days, but they must be sealed and unopened. You can initiate a return online by filling out a form, and a representative will contact you within 24 to 48 hours.
Where is Petlab Co. located?
Petlab is based in New York City and ships products from its warehouse in Denver.
Is Petlab Co. legit?
Petlab Co. is a legitimate online provider of pet health products, founded and run by passionate pet owners. The company sells a variety of chews, formulas and treats, mainly for dogs. You can buy products with or without a subscription, but members save 25% and get other benefits. The company uses quality ingredients, and prices are reasonable. It’s a smart idea to talk with your pet’s veterinarian before using any of Petlab’s supplements, however.
Petlab Co. Reviews
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- 4,859,481 reviews on ConsumerAffairs are verified.
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Reviewed Feb. 20, 2026
I saw Petlab on a Facebook ad in relation to an issue with my pet’s bad teeth. My 9-year-old Pit Bull rescue has a buildup on his teeth. You cannot get a toothbrush near him and it's super expensive to have them done professionally. I purchased the dental powder that you mix with their food. It’s recommended for a 90-day use to see a difference. He's not crazy about the taste of it, so we're not great at using it consistently. But what little bit I have been able to get him to consume has made a difference. It’s a dry powder. I have tried to sprinkle it on his food. He just turns his nose and walks away. But if I mix it with a little bit of water and then mix it with a little bit of peanut butter, he'll consume it with no problem.
I’m very satisfied with Petlab. I also have what looks like a salve for his pads. He doesn't like his feet messed with but I was able to get one application on those pads, and they were super soft for about three weeks after one application. So, I would recommend that as well, if you can tolerate getting it on your dog's feet.
When I did the original order, I thought I was ordering the dental powder for his size. And when it came, it was for a small dog. I reached out to customer service, sent them an email and they sent me the correct size of powder. Then, they sent me three sample-sized packs of salmon dog treats, which stink to high heaven, but he loves them. So, their customer service has been amazing. I would recommend Petlab. It's a little on the pricey side for me, though. But if your dog is experiencing buildup on their teeth and bad breath, give this a shot. Petlab offers a subscription program as well.
Hi Illucinda,
Thank you for taking the time to share your positive experience with us! We're delighted to know that our ProBright Advanced and Paw Balm have brought benefits to your dog. It's wonderful to hear that you found creative ways to administer the powder for your Pit Bull.
We're glad our customer experience team could assist you promptly and exceed your expectations. It’s awesome knowing the additional salmon treats were a hit with your pup! We understand that prices can seem a bit high, and we're committed to providing the best quality for good value.
Thank you again for your recommendation. If there's anything else you need, please reach out. We genuinely appreciate having you as part of the PetLabCo. family.
Warm regards,PetLabCo.
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Reviewed Jan. 13, 2026
Our dog itched a lot. He was scratching and licking a good bit. It was nothing that severe. But he is over 11 years old now and it was a constant irritation for him. He couldn't comfortably rest. We got the allergy and immune probiotic chew from Petlab. He doesn't scratch like he used to since taking it. My wife already set up an automatic refill and I was unaware of that. I turned around and I had put one in myself. But I put it in for the wrong size. So when Petlab sent it, my wife called them to get information how to send this product back to them and to cancel the thing that I signed up to. The person she talked to was very nice and they said, "Don't send this back. Just find somebody that can use it and give it to them."
I put the product online among a couple of my friends and posted what it had done for our dog when we put him on it, and they were interested in it. So the fact that we didn't have to go through the hassle to box it up and pay and send it back was very impressive. That was very appreciated. Petlab has been super to work with.
Hello Stan,
Thank you so much for sharing your experience with PetLabCo. We're thrilled to hear about the positive change in your dog's comfort since using our Allergy and Immune Chews. It's great to know how significantly it has helped him.
We're also immensely pleased to have met your expectations with our customer service. Your happiness and satisfaction mean everything to us. We genuinely appreciate your recommendation, and we’re here anytime you or your adorable pup needs further support. Please reach out if you have any more questions or need assistance in the future. Thank you for choosing us!
Warm regards,PetLabCo.
Reviewed Nov. 20, 2025
I had a Cocker Spaniel that the doctor I took him to suggested that they pull off all of his teeth because they were afraid of an infection, which they did. It was the worst experience at that time I'd ever had with an animal. I felt so bad that I did that. He eventually died of cancer several years ago, but then we got this little Cavalier King Charles Spaniel, and I wanted to make sure that that would never happen to the dog or me again.
I go back to the vet every January for a wellness check. My dog's breath was a little bad and the vet said, “We may have to do something about those teeth. Are you brushing the teeth?” I said, “No.” There are people out there that successfully do that, but I'm not one of them. I started giving my dog Petlab's powder. I put it over her food to help her teeth stay clean, remove the tartar build-up, and get them white. It's been about a year and I can't wait to see what the vet says, because her teeth look awesome. They look like little puppy teeth. I love that powder product from Petlab. It does its job.
Hello Cynthia,
Thank you so much for sharing your positive experience with our ProBright Advanced! We are thrilled to know that our product has significantly helped your dog's dental health, leaving her with teeth that are almost as healthy as when she was a puppy. It's wonderful to hear that our supplement has brought you such peace of mind.
Your enthusiasm, particularly about discussing the results with your vet, is fantastic. We greatly appreciate your recommendation to other pet owners, and we're proud to provide an easy and beneficial dental care option for furry friends everywhere.
Should you have any questions or ever need assistance, please don’t hesitate to reach out at help@thepetlabco.com. Thank you once again for being a valued member of the PetLabCo. family!
Best regards,PetLab Co.
Reviewed Oct. 15, 2025
I had a Mini Pin that woke up one day and couldn't walk. So I took him to the vet, gave him a medicine, and he was fine and walking after that. Then I saw an ad on Facebook for the joint care and I thought I would try it. Two weeks after putting him on the the joint care, I tried taking him off the med to see how he did and he did really good. He was on Petlab's joint care for five years and then he passed away with diabetes.
I use the probiotics too. First time I used it was for my Boxer. She had runny poop so she was always getting full anal glands. It didn't make the runny go away, but it helped a lot with the texture of it, bulked it up a little bit better. Then now, I use it on my Setter when she starts itching herself a lot. My Saint Bernard starts itching also. I'll feed it to them for a month and they'll be good for a while after that. They get into something and cause an upset in their system so I have to start it all over again.
I saw what it did to my Mini Pin, able to walk for five more years after. I'll always go to them for any supplement my dogs or any of my pets need. I'm on a lot of dog and cat forums on Facebook and people ask about what they can help with their dog's joints and allergies, and I always put Petlab. Plus the purchase experience is good. I like that you can skip, suspend or stop it. I'm on Walmart site to buy my dog food and you can't do any of that and I get so frustrated.
Hi Rebecca,
Thank you for sharing your heartfelt experience with us! We're honored to have been a part of your Mini Pin's journey, helping his mobility with our Joint Care Chews. It’s truly amazing to learn about the positive impact our Probiotics have had on your Boxer, Setter, and Saint Bernard as well. We're pleased that you found our website user-friendly and thoroughly enjoyed the suspension flexibility of our subscription service.
Your advocacy for PetLabCo in pet forums means the world to us, and insights like yours help push us to continue delivering excellence. We're deeply sorry for your loss and thank you for entrusting the health of your fantastic fur companions with us for such an extended time. Wishing you more joyful times ahead with your pet family.
Warm regards,PetLabCo.
Reviewed Aug. 23, 2025
Petlab products are very good for dogs. I've purchased the joint, the allergy one, probiotics, and the dental powder and solution. I have a Doxie, and he's seven years old. I've been giving him the allergy one because he's had really bad allergies lately, but I don't think it's helping him because he's still scratching. He didn’t take the dental powder. He pushed his tray out the way. I tried it the next day and he did the same thing. I didn't wanna throw it away, so I gave it to my daughter for her dog. I have the solution, and it’s almost out. I give him the solution and he'll drink it, but he'll take forever ‘cause he gets a different flavor right away. But I don’t put more until he drinks all the water so he will get used to it.
Hi Wendy,
Thank you so much for sharing your honest experience! We truly appreciate your thoughtful feedback.
We’re sorry to hear the Probiotic Chews didn’t bring the results you hoped for. While many dogs respond well over time, we know every pup is unique, and sometimes it takes trial and error to find the right fit. Your persistence and care for your dachshund really shine through. We can see you're now trying the Allergy & Immune Chews. We hope you will see better results this time.
As for ProBright, we understand that taste can be a challenge for some dogs. It’s great that you were able to pass it along to your daughter’s pup. We’re glad the Dental Formula is at least being tolerated, even if it takes a little coaxing.
We hear you on the website navigation, too. It’s something we’re actively working to improve so that managing orders and exploring products feels effortless.
Your kind words about PetLab Co. as a brand, despite the mixed results, mean a lot to us. Thank you for being a caring pet parent and for recommending us to others. Don't hesitate to reach out should you have any concerns or questions.
Your partner in pet health,PetLab Co.
Reviewed March 19, 2026
The ProBright Advanced for Large Dogs Health Supplement worked. We had adopted our yellow Lab from the animal shelter two years ago. He had bad teeth, and the shelter recommended an expensive dental cleaning. Him being a senior dog, we weren't sure if we wanted to put him under anesthesia. I had seen an advertisement for the product and thought it was worth trying, and it has made a big improvement on his teeth. They've cleaned up considerably. I've recommended Petlab Co. to friends and neighbors.
Thank you for sharing your wonderful experience with our ProBright Advanced for Large Dogs Health Supplement! We're delighted to hear how it has made such a positive impact on your yellow Lab's dental health. Your endorsement means a lot to us, and we're glad you're spreading the word to friends and neighbors. Should you need more information or assistance, please feel free to reach out anytime.
Let me know if you have any questions or need further assistance. Thank you for being part of our community!
Your partner in pet health,
Reviewed March 6, 2026
We had a male English bulldog several years ago who was having some difficulty with mobility and ended up using one of Petlab's products to help him improve in his ability to get around comfortably. More recently, we have another English bulldog who is taking also some of their mobility products. We're also using their dental supplements to improve the dogs’ breath and also the condition of their teeth. I have noticed some positive improvement from their products. Petlab seems like a reputable company and is willing to stand behind their products. I've been satisfied so far.
Thank you for sharing your positive experience with our products! We're delighted to hear that both your English bulldogs have benefited from our supplements. At PetLab Co., We're thrilled to have earned your satisfaction and appreciate the trust you've placed in us to care for your furry companions. Don't hesitate to reach out if you ever need any assistance—we're here to help! - Your partner in pet health, Trizia at PetLabCo.
Reviewed March 5, 2026
It was advertised as a bug deterrent like fleas, bedbugs, roaches, ants, and spiders. I don't see any reviews, all are dog reviews. Is it not legit? Where is the proof? I dont see any on their website either? Please reply.
Hello Mario,
Thank you for reaching out. It looks like you may have contacted the wrong company—our brand, PetLabCo., are supplemetns for pets, not for pest control. It sounds like the product you’re asking about may be from a company called PetBugs.
We recommend reaching out directly to the company that sells the bug deterrent for details, proof, and reviews. We’re happy to clarify that we do not offer any products for fleas, bedbugs, roaches, ants, or spiders.
We hope this helps point you in the right direction!
Kind regards,PetLabCo.
Reviewed March 5, 2026
I’ve been using ProBright. When I took my pet to the vet and they looked at his teeth, they couldn't believe they had never been cleaned before. The vet actually ordered the product while I was there. She was so impressed with them. I also use the dental chews from Petlab. I like that I didn't have to shell out $1,200 for a cleaning. I've already recommended Petlab to a couple of friends and family.
Hello George,
Thank you so much for sharing your exciting experience with ProBright! It's fantastic to hear about the positive change in your pet's dental health, so much so that it impressed your vet. We truly appreciate you recommending PetLabCo. to your family and friends. If there’s anything more we can do for you or your furry friend, don’t hesitate to reach out.
Kind regards,PetLabCo.
Reviewed March 4, 2026
I have an older, senior dog, and he's already had two surgeries, and he still has the bad breath. With the things that I've used to try and help his teeth, he still has tartar buildup. So, I wanted to try something else. I got the ProBright Advanced from Petlab. It doesn't take it completely away, but it does help. I like that with every month supply, they also give me samples of things. That's a very nice thing to do. I also like that I can have it automatically shipped.
Hi Vickie,
Thank you for taking the time to share your experience with us! We're thrilled to know that the ProBright Advanced has been contributing positively. We appreciating hearing what you value in our brand, such as receiving samples and the convenience of automatic shipments.
We're committed to your satisfaction, and if you have any hints we're happy to listen! Please don't hesitate to reach out if there's anything else we can do for you or if you have additional questions. We're pleased to have you and your pup as part of the PetLab family.
Warm regards,Trizia at PetLabCo.
Petlab Co. Company Information
- Company Name:
- Petlab Co.
- Company Type:
- Private
- Year Founded:
- 2018
- Address:
- 1375 Broadway, 15th Fl.
- City:
- New York
- State/Province:
- NY
- Postal Code:
- 10018
- Country:
- United States
- Website:
- thepetlabco.com
