Our promise. We provide a buying advantage with verified reviews and unbiased editorial research.
About Petlab Co.
Petlab Co.’s objective is to keep pets thriving with supplements that support their health. While it has items for both dogs and cats, most of its products are for canines. Petlab’s prices are reasonable, with customers saving the most through its subscription service. The company is committed to using quality ingredients and provides free shipping on all orders.
Pros & Cons
- Subscriptions benefits
- Free delivery
- Quality ingredients
- Few cat products
- Only unopened items are returnable
Petlab offers various products for pet health and well-being. Delivery is free, but you can’t try an item risk-free, and there are only four cat items available. Subscribers get additional savings and perks.
What is Petlab Co.?
Petlab Co. is a provider of dog and cat supplies, treats, snacks and chews. Its products are designed to tackle problems pets frequently face, such as joint and mobility issues, tartar and plaque buildup and upset stomachs. Petlab focuses on using quality ingredients in its items, such as wild Alaskan salmon oil, pressed berries and premium duck meat. The company formulates its products in the U.S. and ships them at no cost. Petlab offers subscriptions with 25% savings and a host of other benefits.
A subscription with Petlab delivers your pet’s products to your door every month and saves you 25%. You also get:
- Discounts on one-time purchases
- Free access to expert advisors
- Free expedited delivery
- Free monthly gifts
- Early access to new products
There's no membership fee with a subscription, so you only pay for what you buy. You can make changes to your subscription from your online account, including pausing and skipping your next order.
Petlab’s dog products include the following:
- Joint care chews
- Senior vitality chews
- Prebiotic dental sticks
- Dog dental formula
- Dog dental chews
- Skin and coat chews
- Itch relief targeted mousse
- Clear ear therapy
- Itch relief shampoo
- At Ease (for relaxation)
- Overall health
- Firm Up (for upset stomach)
- Brain support chews
- Puppy all-in-one vitamins
- Aller-Omega Chews (immune-boosting and anti-inflammatory)
- Omega Pro (probiotic formula)
- Dog multivitamin
- Clear eye chews
- Probiotic chews
- Senior vitality chews
- Vitality Pro (for maintaining physical and cognitive abilities)
- Superfood training treats
- Salmon bites
- Digestive support bites
Petlab has a more extensive selection of products for dogs than for cats. It has four items for cats:
- Cat dental formula
- Joint & UTI support
- Clear ear therapy
- Fur ball remedy
The company’s prices (with a subscription) range from $10.66 to $32.81 for dog items and $11.22 to $31.72 for cat items at the time of publishing. There’s no fee to become a subscriber. Shipping is free on all orders, even for nonsubscribers. Petlab allows returns of unopened products within 30 days for a refund, but it doesn’t specify if return shipping is free.
Petlab Co. FAQ
Can I cancel my Petlab Co. subscription?
Yes, you can cancel your subscription anytime from your online account portal.
How often does my Petlab Co. subscription get delivered?
You can choose to have a Petlab product delivered every month, two months or three months when you make a purchase. You can then change, pause or skip deliveries using your online account.
Can I return Petlab Co. products?
Yes, you can return items within 30 days, but they must be sealed and unopened. You can initiate a return online by filling out a form, and a representative will contact you within 24 to 48 hours.
Where is Petlab Co. located?
Petlab is based in New York City and ships products from its warehouse in Denver.
Is Petlab Co. legit?
Petlab Co. is a legitimate online provider of pet health products, founded and run by passionate pet owners. The company sells a variety of chews, formulas and treats, mainly for dogs. You can buy products with or without a subscription, but members save 25% and get other benefits. The company uses quality ingredients, and prices are reasonable. It’s a smart idea to talk with your pet’s veterinarian before using any of Petlab’s supplements, however.
A link has directed you to this review. Its location on this page may change next time you visit.
- 4,308,422 reviews on ConsumerAffairs are verified.
- We require contact information to ensure our reviewers are real.
- We use intelligent software that helps us maintain the integrity of reviews.
- Our moderators read all reviews to verify quality and helpfulness.
Reviewed July 18, 2023
I'm liking the results I've seen so far. I've gotten some probiotic chews from Petlab for my one dog and that seems to be helping him and my other dog getting mobility chews and some mobility liquid. She’s reacting well to that. We did add another medication from the vet to her regimen at the same time, so it's a little hard to say what's the most effective. But at the same time, her furs started growing back too. That's the coolest thing I've seen as a result from any kind of a product that I've gotten for my dogs in the past. For the one dog he’s been reacting to the probiotic better than a prescription probiotic. He seems healthier.
The website is good. It's fast on being able to place the orders and process it. The delivery time is also good. They even got in touch with me ‘cause the first time I placed an order, there was a duplicate. They made sure that I knew what I picked and cleared it all up for me so that I didn't end up with four times as much stuff as I needed. The service is helpful. When they wanted to make sure I was ordering the right thing, they emailed me, called me, and texted me. That was proactive. Everybody was friendly. The products seem to be great. There have been no adverse effects. I would like it if there were some larger quantities available though. That way, I have fewer jars I end up throwing in the recycling bin.
Thank you so much for the feedback! We are happy to hear that the Probiotic Chews and Mobility Pro Oil are helping your pup and you've seen a great difference in her and are seeing her energetic self again. Our priority is always our customer service and product satisfaction, so we’re delighted to know that we’re getting it right.Please reach out to email@example.com should you need further assistance, Thanks again!
Thanks for subscribing.
You have successfully subscribed to our newsletter! Enjoy reading our tips and recommendations.
Reviewed March 30, 2023
Gucci is our eight-pound Chihuahua and she's 14 and a half years old. She was doing a lot of yelping with her own movements, not to mention when we would touch her. It got to the point where we could almost not touch her and we were so afraid that we were hurting her. She could still get up and go to the park. We knew that she had the drive, the energy, and the youthfulness in her heart and soul, but her body just wasn't allowing her to do so. She was already on medication but she was still yelping.
We then tried her on Petlab. We tried other chews, different products from different places, and the videos they have on their website. There were testimonials and videos that showed the dogs that were really hurting. The effect of Petlab takes a little while. I saw the video of the change in the dog. I took a chance with Petlab. I could cancel anytime and I didn't want to get roped into something where I had to buy 10 months' worth of products. Month by month works better because you don't know when they're going to cross the rainbow bridge. You don't want a huge stockpile.
I don't know how much time we've got left with Gucci, but we want to make it the best. The chews made a big difference. But she still will yelp if we touch certain spots. She's going to the dog park and is able to run around. And she limps a little like I do when we get up from the couch. We always take a minute to get warmed up. On the whole, these chews are really making a difference in the quality of her life and I've been very pleased. Gucci likes the flavor and that was my biggest concern. She is so persnickety that she just won't eat things. But she eats this and it works. I'm thankful for Petlab.
Thank you so much for sharing your feedback! We are so happy to hear that the Joint Care Chews are helping and making a difference in Gucci 's quality of life.
We care greatly about our customers and happy to hear you and Gucci had a great experience with our subscription service and product.Please reach out to firstname.lastname@example.org should you need further assistance.
Thanks again! PetLab Co.
Reviewed March 18, 2023
I've been using a prescription given by my vet. We tried that probiotic chew for almost a year. My dog's skin cleared up a bit, but my dog wasn't liking it. It was a big capsule with oil in the middle. We had to poke a hole through it and try to squeeze the oil on to something that he would eat. But he wouldn't eat it, so I decided to try these probiotic chews from Petlab. He's got a skin allergy. And his bottom chest part is pink, like a skin infection. And since I've been using this probiotic chew, it has been cleared up a lot better. He's still a bit pink, but it's a lot better than it was.
This probiotic chew is a lot less expensive than the vet prescription. So, we started trying it. I noticed my dog was clearing up better with this than it was from the vet's medication that he gave us, which was three times more than Petlab. And he eats it right away. He takes everything. But my younger dog is picky and wouldn't take the oil medication. So, I take the chews and I quarter them. But I forced the first one down. And once he tasted it, he would eat the other three pieces on his own.
I've tried the liquid that you squirt in their water and they've been using that to clean their teeth. My youngest one only turned four, and he has a lot of tartar on his teeth. I thought I'd it because I know it would be 1,400 to have his teeth cleaned. His teeth have gotten better. He still has some yellow tartar, so I'll probably order another bottle of that before long because I'm just about out. If you have the same problem I did, I would you to the two things that we're using because they're working good for both of my dogs. Also, the shipment comes fast.
Thank you so much for your feedback! We are happy to hear that you are using the Probiotic Chews for your fur baby. It is great to hear that he is enjoying the benefits of our Probiotic Chews.We care greatly about our customers and their pups and are happy to hear that you and your fur baby had a great experience with our products and PetLab Co. Please reach out to email@example.com should you need further assistance.
Thanks again! PetLab Co.
Reviewed Jan. 13, 2023
My dog is 16, and for the last five years, she has been itching at her ears and mouth. She is uncomfortable and cries even. Every two months, the vet charges me $379, and they would give her a shot of steroids and some eardrops. It would work for two months and I would have to take her back and do it again. 379 every time.
I saw this Petlab Co. ad and I purchased the probiotics and started giving it to my dog. Within two days, she slept all night. She hasn't done that in 5 years. She stopped itching. She doesn't cry. She has more energy. She’s up during the day. She comes around. She tolerates me doing her nails now, where before, she didn't. She feels much better. However, they charged me and I haven't received my order yet.
Three of my friends, since I got the product, also have ordered the product and their dogs had the same reaction as mine. My buddy was even better than mine. His little wiener dog was tortured, didn’t have any hair on its back end. And it has only been a month. It's starting to grow out. He doesn't itch anymore. He’s happy. He could jump up on the bed.
Hi Todd,Thank you so much for sharing your feedback with us! We are happy to hear that the Probiotic Chews were helping your pup and she feels much better.
We care greatly about our customers and their pups and are happy to hear you had a great experience suing our chews.We will be reaching out to you regarding your subscription shortly. Please reach out to firstname.lastname@example.org should you need further assistance in the mean time.
Thanks again! PetLab Co.
Reviewed Oct. 12, 2022
Petlab was the best, and we were very happy with the product. It really helped my dog, Ernie, 100% with his stools. I thought the product was going to save us from some other issues that he had and it did. I just didn't realize there was a worse issue. Ernie was coughing a lot, and we thought he had gotten Valley fever, which is an Arizona problem, but he doesn't have that. It ended up being he was going into congestive heart failure. It's just been terrible.
I did the automatic shipping, so we didn't have to worry about it, but I had to cancel for now. We have Ernie on so many heart medications and LASIK right now that the vet doesn't want him taking anything else. Still, I have some extra product and I hope it lasts a while. The vet told me that this is all he wants him taking right now. We're trying to lengthen his life, and it's gonna kill us to lose him. He's our baby. He's only 10 years old, and to me, that’s young. However, we're dog people. We would always get another dog, and I wouldn't hesitate to buy Petlab's product again. It's absolutely wonderful, and I love it.
Thank you so much for the feedback! We are happy to hear that the Probiotic Chews were helping your pup Ernie. We care greatly about our customer and happy to hear you had a great customer experience.
The PetLab Co. Customer Care Team sends their well wishes and we hope Ernie feels better.Please reach out to email@example.com should you need further assistance or would like to reactivate your subscription. Thanks again!
Reviewed Sept. 16, 2023
I buy the probiotics for my son's dog and it's been helpful. It's very easy to use them. They have a telephone number which most of these companies do not. The product is made in the United States. I'm happy with the fact that I can get ahold of them if I need to change an order. This company is legit. I'm happy with them.
Thank you so much for sharing your feedback! We are happy to hear that the Probiotic Chews are helping your son's pup.
We care greatly about our customers and their (grand)pups and are happy that you both had a great experience so far. Please reach out to firstname.lastname@example.org should you need further assistance. Thanks again! PetLab Co.
Reviewed Sept. 14, 2023
My pet has allergies. He licks a lot and scratches. I found the Pet Chew Relief and ordered it online. It's like a tablet and I crunch it up in his food. I liked it, so I continued to use it. I didn't even look at any other resources. My pet has been on the Pet Chew Relief for over a year, and his symptoms didn't stop completely, but it appears to have been greatly reduced. The product is good. It's a little pricey, but all things nowadays are pricey. I was buying it monthly, then Petlab had a deal. I could get it a bit cheaper if I went on a subscription. Now, I'm on a recurring order every month, and they allow me to change it if I need to. If I have to push it out or alter it in any way, I can, and it's very easy.
Thank you so much for sharing your feedback! We are happy to hear that the Itch Relief Chews are helping your pup and his symptoms.
We care greatly about our customers and their pups and it is great that you both had a great experience so far. Please reach out to email@example.com should you need further assistance. Thanks again! PetLab Co.
Reviewed Sept. 13, 2023
Petlab Co. had what I needed for my dog's dental care. Saved me a lot of money from having her teeth cleaned. And I've tried some of their other products, like their calm/ease stuff. The only thing that I wish they had was a better way to contact customer service. They're very good when I email them or I put a comment on their Facebook webpage, they get back to me right away. They used to have phones but they took them away. Other than that, I love Petlab Co.
Thank you so much for sharing your feedback! We are happy to hear that our Dental Formula is helping your pup.
We care greatly about our customers and their experience. Your feedback is greatly appreciated and most importantly helps us improve. Please reach out to firstname.lastname@example.org should you need further assistance right away. Thanks again! PetLab Co.
Reviewed Sept. 13, 2023
I got the beef jerky and the probiotics for my dog. He was about 12.5 years old and we used Petlab for a while and then he departed. He had cancer. He got to the point where he was getting diarrhea with eating the beef jerky. It was just to the point where we couldn't give him anything anymore. So that was why I quit. But on the last day of his life, I gave him the last of the beef jerky and he gobbled it up like it was going out of style. He loved them. The price was real good because they had it on sale when I started buying it. I was happy with it. It didn't bother me to pay whatever they wanted because the dog liked it.
We are deeply sorry to hear about the loss of your beloved pup. From all of us at PetLab Co., please accept our deepest condolences to you and your family.
We care greatly about our customers and their pups and are happy that he enjoyed our Beef Jerky so much. Please reach out to email@example.com should you need further assistance in the future. Thanks again! PetLab Co.
Reviewed Sept. 13, 2023
The probiotic chews from Petlab are unbelievable. I would give it 20 stars if I could. A second major problem that our vet had been trying to help us with was allergies. Our dog had excessive eye discharge, and it was so bad. When we'd remove that discharge, his skin was raw underneath of it and sore. The vet and I were trying everything, and we felt so bad. The probiotic chews cured it completely. What we were thinking was happening was he licks his paws so obsessively, and then he would rub his eyes with his gross paws. We think the bacteria just kept getting put in his eyes off of his paws, but because the product stopped the licking, it stopped another problem and saved us more money because the prescription he was on with the vet was about $75 a month.
Thank you so much for sharing your feedback! We are happy to hear that the Probiotic Chews are helping your pup and you enjoy the cost-savings.
We care greatly about our customers and their pups and are happy that you both are having a great experience. Please reach out to firstname.lastname@example.org should you need further assistance. Thanks again! PetLab Co.
Petlab Co. Company Information
- Company Name:
- Petlab Co.
- Company Type:
- Year Founded:
- 1375 Broadway, 15th Fl.
- New York
- Postal Code:
- United States