Petlab Co. Reviews

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Edited by: Jon Bortin

About Petlab Co.

Petlab Co.’s objective is to keep pets thriving with supplements that support their health. While it has items for both dogs and cats, most of its products are for canines. Petlab’s prices are reasonable, with customers saving the most through its subscription service. The company is committed to using quality ingredients and provides free shipping on all orders.

Pros
  • Subscriptions benefits
  • Free delivery
  • Quality ingredients
Cons
  • Few cat products
  • Only unopened items are returnable

What is Petlab Co.?

Petlab Co. is a provider of dog and cat supplies, treats, snacks and chews. Its products are designed to tackle problems pets frequently face, such as joint and mobility issues, tartar and plaque buildup and upset stomachs. Petlab focuses on using quality ingredients in its items, such as wild Alaskan salmon oil, pressed berries and premium duck meat. The company formulates its products in the U.S. and ships them at no cost. Petlab offers subscriptions with 25% savings and a host of other benefits.

Petlab subscription

A subscription with Petlab delivers your pet’s products to your door every month and saves you 25%. You also get:

  • Discounts on one-time purchases
  • Free access to expert advisors
  • Free expedited delivery
  • Free monthly gifts
  • Early access to new products

There's no membership fee with a subscription, so you only pay for what you buy. You can make changes to your subscription from your online account, including pausing and skipping your next order.

Petlab products

Petlab’s dog products include the following:

Mobility
  • Joint care chews
  • Senior vitality chews
Dental
  • Prebiotic dental sticks
  • Dog dental formula
  • Dog dental chews
Grooming
  • Skin and coat chews
  • Itch relief targeted mousse
  • Clear ear therapy
  • Itch relief shampoo
Behavior
  • At Ease (for relaxation)
Overall health
  • Firm Up (for upset stomach)
  • Brain support chews
  • Puppy all-in-one vitamins
  • Aller-Omega Chews (immune-boosting and anti-inflammatory)
  • Omega Pro (probiotic formula)
  • Dog multivitamin
  • Clear eye chews
  • Probiotic chews
  • Senior vitality chews
  • Vitality Pro (for maintaining physical and cognitive abilities)
Nutrition
  • Superfood training treats
  • Salmon bites
  • Digestive support bites

Petlab has a more extensive selection of products for dogs than for cats. It has four items for cats:

  • Cat dental formula
  • Joint & UTI support
  • Clear ear therapy
  • Fur ball remedy

Petlab prices

The company’s prices (with a subscription) range from $10.66 to $32.81 for dog items and $11.22 to $31.72 for cat items at the time of publishing. There’s no fee to become a subscriber. Shipping is free on all orders, even for nonsubscribers. Petlab allows returns of unopened products within 30 days for a refund, but it doesn’t specify if return shipping is free.

Petlab Co. FAQ

Can I cancel my Petlab Co. subscription?

Yes, you can cancel your subscription anytime from your online account portal.

How often does my Petlab Co. subscription get delivered?

You can choose to have a Petlab product delivered every month, two months or three months when you make a purchase. You can then change, pause or skip deliveries using your online account.

Can I return Petlab Co. products?

Yes, you can return items within 30 days, but they must be sealed and unopened. You can initiate a return online by filling out a form, and a representative will contact you within 24 to 48 hours.

Where is Petlab Co. located?

Petlab is based in New York City and ships products from its warehouse in Denver.

Is Petlab Co. legit?

Petlab Co. is a legitimate online provider of pet health products, founded and run by passionate pet owners. The company sells a variety of chews, formulas and treats, mainly for dogs. You can buy products with or without a subscription, but members save 25% and get other benefits. The company uses quality ingredients, and prices are reasonable. It’s a smart idea to talk with your pet’s veterinarian before using any of Petlab’s supplements, however.

Petlab Co. Reviews

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    Page 1 Reviews 0 - 5
    Verified purchase
    Staff

    Reviewed Feb. 23, 2026

    I have a 15-pound Silky Terrier and I like that his fur is so soft. However, he has trouble with his skin and he has a touchy tummy. For his probiotic, the vet told me to go on Petlab and I can check things out there. I found Petlab's probiotic, and my dog has been on it for at least three years. He's 10 and his condition has improved. He doesn't have an upset stomach as much as he did before. Periodically, if he eats something outside that he's not supposed to, like grass, he gets an upset stomach then.

    My dog likes the probiotic, but he doesn't much care for the green stuff that I put on his food. It's the powder for his tartar and lately, I've been putting my fingers into the food. I twist it a quarter of a turn, then I take a quarter of a boiled egg, chop it up, and put the green stuff on top, and then he eats it. I only use a third of the cup because my dog is small. If I put a full one on, there's no way he's gonna eat it. So I made sure he gets at least a third of it and it worked.

    I order the products online and the website is easy to operate. If I wanna change anything, I can do it. If I seem to have problems and don't understand, I can give the company a quick call. I get the probiotics monthly and the price is good with a subscription, so I have a shipment that comes monthly. On the other hand, I have to order the ones for the tartar separately because there's no way I can get 60 days or three months.

    Thanks for your vote!
    Petlab Co.
    Response from Petlab Co.

    Hello Joyce,

    Thank you so much for sharing your experience with our products! We’re delighted to hear that our Probiotic Chew has made such a positive difference for your Silky Terrier's digestion. We also understand that taste preferences might vary when it comes to supplements like the ProBright Advanced. It sounds like you've found a unique and successful method of incorporating it into your dog's regimen, which is great! We're happy to hear that you find our website easy to use and our team's assistance helpful when needed. Your ongoing satisfaction with the quality of our offerings is essential to us.

    Thank you for being such a loyal customer and for choosing to be a part of the PetLabCo. family!

    Warm regards,

    PetLabCo.

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      Verified purchase
      Customer ServiceSales & MarketingPriceStaff

      Reviewed Feb. 20, 2026

      I saw Petlab on a Facebook ad in relation to an issue with my pet’s bad teeth. My 9-year-old Pit Bull rescue has a buildup on his teeth. You cannot get a toothbrush near him and it's super expensive to have them done professionally. I purchased the dental powder that you mix with their food. It’s recommended for a 90-day use to see a difference. He's not crazy about the taste of it, so we're not great at using it consistently. But what little bit I have been able to get him to consume has made a difference. It’s a dry powder. I have tried to sprinkle it on his food. He just turns his nose and walks away. But if I mix it with a little bit of water and then mix it with a little bit of peanut butter, he'll consume it with no problem.

      I’m very satisfied with Petlab. I also have what looks like a salve for his pads. He doesn't like his feet messed with but I was able to get one application on those pads, and they were super soft for about three weeks after one application. So, I would recommend that as well, if you can tolerate getting it on your dog's feet.

      When I did the original order, I thought I was ordering the dental powder for his size. And when it came, it was for a small dog. I reached out to customer service, sent them an email and they sent me the correct size of powder. Then, they sent me three sample-sized packs of salmon dog treats, which stink to high heaven, but he loves them. So, their customer service has been amazing. I would recommend Petlab. It's a little on the pricey side for me, though. But if your dog is experiencing buildup on their teeth and bad breath, give this a shot. Petlab offers a subscription program as well.

      Thanks for your vote!
      Petlab Co.
      Response from Petlab Co.

      Hi Illucinda,

      Thank you for taking the time to share your positive experience with us! We're delighted to know that our ProBright Advanced and Paw Balm have brought benefits to your dog. It's wonderful to hear that you found creative ways to administer the powder for your Pit Bull.

      We're glad our customer experience team could assist you promptly and exceed your expectations. It’s awesome knowing the additional salmon treats were a hit with your pup! We understand that prices can seem a bit high, and we're committed to providing the best quality for good value.

      Thank you again for your recommendation. If there's anything else you need, please reach out. We genuinely appreciate having you as part of the PetLabCo. family.

      Warm regards,

      PetLabCo.

      Verified purchase

      Reviewed Feb. 19, 2026

      I've been very impressed with PetLab's products. They've improved my dog's life as she's gotten older. She is 13 now, and she's starting to struggle a little bit. The first thing that got me was she was chewing on her paws. So, I got the probiotic. I could tell her hips are starting to hurt her, and she doesn't have quite the control. It doesn't act like a lot of pain, but I can tell there's something going on there. So, I got the joint reliever type chewy for her joints. I got a supplement that I squeeze drops into her food with. I bought those because I thought the other two products seemed to be working well. The purchasing process has gone fine.

      Thanks for your vote!
      Petlab Co.
      Response from Petlab Co.

      Hi James,

      Thank you for sharing your impressive experience with our products! We're thrilled to hear that our Probiotic and Joint Care Chews have positively impacted your dog's life, helping her stay comfortable and happy as she ages. It's amazing to know that you're satisfied with the purchasing process and have even extended your trust to include our other supplements. Your diligence in caring for her and her needs is truly commendable. Should you have any questions or need further assistance, feel free to reach out. We're here to support you and your furry friend on their wellness journey.

      Best regards,

      PetLabCo.

      Verified purchase
      Price

      Reviewed Feb. 19, 2026

      I've had my dog on PetLab joint chews ever since he was a puppy. Then I had gotten the dental solution that you add to the drinking water but that didn't work at all. I also tried the dental powder that you add to the food, but that doesn't work too. I was really happy when PetLab upgraded the joint chews and the probiotic chews for weight designated daily dosage. I switched to those two new products and will continue with them because I believe in PetLab's product. My dog's health is top priority. I know everyone nowadays is searching for budget-conscious ideas and food, but it's your family member and you can't sacrifice their health for something that is cheaper that doesn't give them the nutrient value at all. I'm on a budget but my dog's health is everything. If I have to sacrifice a little less for me to keep him healthy, that's what I'll do.

      I would highly recommend PetLab. I was happy that they went with the daily dosage for the probiotic chews and the joint chews because it makes it easier. Also, with the joint chews, you have the green muscle ingredient which is very highly recommended, not only for pets, but for humans. That was the key selling feature that I originally started with the joint chews. I live in a dog community, and I pass the tips on to other pet owners.

      Thanks for your vote!
      Petlab Co.
      Response from Petlab Co.

      Hi Daryl,

      Thank you so much for taking the time to share your experience with our products. We're thrilled to hear that our Joint Care Chews and Probiotic Chews have been so beneficial for your furry family member. We're glad you appreciate the ease of designated daily dosages, as accessibility and practicality in caring for pets play a crucial role. Moreover, your efforts in carefully choosing what's best for your pup and sharing valuable information within your pet community are commendable—thank you for spreading the word about the benefits you’ve experienced.

      Should you have any more questions or needs, feel free to reach out. Thanks again for your trust and for being a part of the PetLabCo. community!

      Warm regards,

      PetLabCo.

      Verified purchase
      Staff

      Reviewed Feb. 19, 2026

      I've got a Pomeranian that was licking her paws a ton and was itchy. As I was looking for something for her, I found PetLab and after doing a bunch of other searches and getting with the vet, they told me to go ahead and use it. I've done a few products now which includes the probiotic chew and the joint and healthcare package. I did everything online and it was simple and easy. Once I realized it started working, then my next purchase was a subscription. I get the probiotic every other month. With the probiotic, the Pomeranian has quit licking her paws. With the other dog, it's really helped her gut and not get that corn chippy smell. I already told my brother about PetLab, and he ended up ordering some for his husky who was having the same problem, a lot of paw licking and yeast issues.

      Thanks for your vote!
      Petlab Co.
      Response from Petlab Co.

      Hi Clinton,

      Thank you for taking the time to share your experience with our products. We're thrilled to hear that the Probiotic Chews have made such a difference for your Pomeranian. It's fantastic to know that the packages are seamlessly integrated into your dogs' routines and that you've found our online purchasing process to be smooth and easy.

      We always strive to provide the best health supplements for furry friends and thoroughly appreciate customers like you spreading the word. If you have any further questions or need assistance, don’t hesitate to contact our team.

      All the best,

      PetLabCo.

      Billing

      Reviewed May 5, 2026

      Petlab continues to send me ear drop cleaner, They have billed me two months now in spite of canceling my subscription. They have been notified as well as this reference to my cancelation of the subscription.

      Thanks for your vote!
      Verified purchase

      Reviewed May 5, 2026

      Petlab got good stuff. I purchased a lot of times. I like their product. It works for my dog. I got vitamins for him because he had allergies. I like that because he stopped itching a lot. The teeth sticks are very good, too. They made his teeth white. I was surprised.

      Thanks for your vote!

      Reviewed May 2, 2026

      If you need to add water to your dog's dry food (per our Vet's recommendation), don't buy this dental powder. They only say "no water" on the product container not in the online description. It makes a huge mess and my little dog wouldn't eat her food. That was my experience with this dental powder. I threw it out.

      Thanks for your vote!

      Reviewed April 10, 2026

      New user of the dental powder for 4 small dogs. Hopeful for positive results but very apprehensive since I feel I was tricked into a subscription. If the product works I am capable of reordering and giving good reviews. Not a fan of deceptive business practices.

      Thanks for your vote!
      Verified purchase
      Sales & MarketingPrice

      Reviewed March 19, 2026

      The ProBright Advanced for Large Dogs Health Supplement worked. We had adopted our yellow Lab from the animal shelter two years ago. He had bad teeth, and the shelter recommended an expensive dental cleaning. Him being a senior dog, we weren't sure if we wanted to put him under anesthesia. I had seen an advertisement for the product and thought it was worth trying, and it has made a big improvement on his teeth. They've cleaned up considerably. I've recommended Petlab Co. to friends and neighbors.

      Thanks for your vote!
      Petlab Co.
      Response from Petlab Co.

      Thank you for sharing your wonderful experience with our ProBright Advanced for Large Dogs Health Supplement! We're delighted to hear how it has made such a positive impact on your yellow Lab's dental health. Your endorsement means a lot to us, and we're glad you're spreading the word to friends and neighbors. Should you need more information or assistance, please feel free to reach out anytime.

      Let me know if you have any questions or need further assistance. Thank you for being part of our community!

      Your partner in pet health,

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      Petlab Co. Company Information

      Company Name:
      Petlab Co.
      Company Type:
      Private
      Year Founded:
      2018
      Address:
      1375 Broadway, 15th Fl.
      City:
      New York
      State/Province:
      NY
      Postal Code:
      10018
      Country:
      United States
      Website:
      thepetlabco.com