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Petlab Co. Reviews

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Edited by: Jon Bortin

About Petlab Co.

Petlab Co.’s objective is to keep pets thriving with supplements that support their health. While it has items for both dogs and cats, most of its products are for canines. Petlab’s prices are reasonable, with customers saving the most through its subscription service. The company is committed to using quality ingredients and provides free shipping on all orders.

Visit thepetlabco.com
Pros
  • Subscriptions benefits
  • Free delivery
  • Quality ingredients
Cons
  • Few cat products
  • Only unopened items are returnable

Petlab Co. Reviews

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    How do I know I can trust these reviews about Petlab Co.?
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    Page 5 Reviews 375 - 525
    Verified purchase
    Price

    Reviewed Sept. 16, 2021

    I decided to try Petlab and I liked the way it worked on my animals. I wish the cost was less because I'm getting ready to go on Social Security and I might have to quit buying it, and I didn't really want to because I noticed a big difference in my dog's teeth.

    Thanks for your vote!
    Petlab Co.
    Response from Petlab Co.
    Hi Renette,

    In regards to our pricing, our products are made using only the highest quality ingredients, which sometimes means they are pricier than competitor brands. As pet owners, we believe our furry friends deserve the absolute best, which can cost a little more but gives you peace of mind that your pet’s health is in good hands. Thank you for your feedback as we continue to improve our product and provide the most cost effective way to get your fur babies what they deserve. There are some options we can discuss as well. Please reach out to contact@thepelabco.com

    Petlab Co.

    Verified purchase
    Staff

    Reviewed Sept. 15, 2021

    I had a monthly going with Petlab, and now I'm done. My pet sadly passed away. That's why I don't need their services anymore. He was a Goldendoodle. He seemed to like the product, and it did help his joints for the short term that I used it. It seemed to help. I'll definitely use them in the future when I get a new dog.

    Thanks for your vote!
    Petlab Co.
    Response from Petlab Co.

    Hi Steven,

    We are so sorry to hear about your Goldendoodle. It is incredibly difficult when we lose a fur family member. We appreciate that our joint product helped - thank you for sharing your feedback. Our heartfelt condolences on your loss.

    Petlab Co.

    Verified purchase
    Customer ServicePriceStaff

    Reviewed Sept. 1, 2021

    My dog was seven or eight years old and had hip dysplasia. I tried Petlab's joint medication and it worked. I bought glucosamine before and it wasn’t near as good. Whatever Petlab has got going and they’re doing, they’re doing in the right direction, but they're getting way overpriced. I used to get two for 39 bucks, and now I’m paying 50 bucks, which is a good jump. They also can't keep my prescription straight. They're supposed to be on the way, but when she runs out, I can really tell that she's not getting them every night. She's a golden retriever, and she’s not an active dog. She’s at that age, and I don’t know how much longer she’s gonna make it.

    If I do the prescription every month, then I get way too many. I want them every couple of months and my dog has been out almost two weeks now. The customer service is decent, but there isn't a contact number. However, I was able to talk to a rep, Kayla, and she was very helpful, nice, and got my prescription straight. I also tried the probiotic chews and my dog liked the taste of them. I saw no difference though, so I wouldn’t waste my money on that any more.

    Thanks for your vote!
    Petlab Co.
    Response from Petlab Co.

    Hi Matthew,

    We are happy to hear that the Joint Care chews are working for your golden retriever. One of our Customer Care Team members will reach out to you regarding your subscription concerns. We certainly want your pup to get her supplements in a timely manner. Thank you for your feedback!

    Petlab Co.

    Verified purchase
    Staff

    Reviewed Aug. 31, 2021

    I had tried other items and they weren't working. So, I thought I would give Petlab a chance since they were already in a chews, and the dogs seem to do that better than any kind of pills or creams. I have Chihuahua terriers. They were all from the same mother about six months apart, and we've had them eight years. I got the probiotics from Petlab, but I also got a trial of the stress relief because they panic during thunderstorms. I thought I would try something to help alleviate some of that. They don't handle storms well at all and I don't know how to stop it without interfering chemically somehow, because even reassuring them and holding them is still not enough.

    Thanks for your vote!
    Petlab Co.
    Response from Petlab Co.

    Hi Kelli,

    Thank you so much for your feedback and giving our products a chance! We wish you and your Chihuahuas the very best - should you need anything, please contact our Customer Care Team at thepetlabco.com/contact-us. Thanks again!

    Petlab Co.

    Verified purchase
    Customer ServicePunctuality & SpeedStaff

    Reviewed Aug. 22, 2021

    I had had all good experiences with PETLAB! They respond quickly to inquiries or problems with orders. They provide more than adequate information on each of their products which I have used for my dogs for a handful of years now. I use their Dental Additive to water for my dogs' teeth, Joint care chews, Probiotic chews, Itch relief chews. All of these products work with my dogs and have kept them happy and healthy. I would recommend their Company to anyone for their furbabies.

    Thanks for your vote!
    Petlab Co.
    Response from Petlab Co.

    Hi Lesley,

    Our team is dedicated to providing outstanding customer service and the best quality products for our fur babies. Thank you for sharing your experience with us.

    Petlab Co.

    Verified purchase

    Reviewed Aug. 21, 2021

    I had an issue with all the probiotics I ordered, my dog would not eat any of them. I ordered in quantity to save money, and my money was credited back to my account. I recommended them to my daughter for her two dogs, she ordered the probiotics and has no problems, so I gave her mine.

    Thanks for your vote!
    Petlab Co.
    Response from Petlab Co.

    Hi Lloydene,

    We appreciate your feedback. We're pleased to hear that you are happy with our product and customer service.

    Petlab Co.

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    Petlab Co. Company Information

    Company Name:
    Petlab Co.
    Company Type:
    Private
    Year Founded:
    2018
    Address:
    1375 Broadway, 15th Fl.
    City:
    New York
    State/Province:
    NY
    Postal Code:
    10018
    Country:
    United States
    Website:
    thepetlabco.com