Petlab Co. Reviews
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About Petlab Co.
Petlab Co.’s objective is to keep pets thriving with supplements that support their health. While it has items for both dogs and cats, most of its products are for canines. Petlab’s prices are reasonable, with customers saving the most through its subscription service. The company is committed to using quality ingredients and provides free shipping on all orders.
Visit thepetlabco.com- Subscriptions benefits
- Free delivery
- Quality ingredients
- Few cat products
- Only unopened items are returnable
Petlab Co. Reviews
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- 4,958,666 reviews on ConsumerAffairs are verified.
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Reviewed Feb. 16, 2026
INCREDIBLY DISAPPOINTING! First of all, We are customers of Pet Lab Co for the green powder for our lab’s teeth and customers of Dog is Human supplements for dog’s allergies and ABSOLUTELY LOVE BOTH PRODUCTS! So when we saw PUPPY LAB CO advertising Turkey Tail powder for Lipomas, we were excited since our lab has 3 medium sized lipomas. We placed our Turkey Tail powder order on January 14th. On January 29th we had not received our order yet. I went back on the site on Jan 29th requesting a status of when we’ll receive our order.
Later that day I received an email stating that our order was sent out that day (29th). While waiting for the delivery to come in, I received another email stating that my order was delivered on Feb. 3rd. The following day, Feb 4th I contacted them stating we still had not received our order, could they verify the delivery address. For the next week and a half I was going back and forth with customer service explaining that we never received our order and requesting that they either refund our purchase price or send us our paid for order. This wasn’t just a cosmetic supplement. This was about our ill dog’s health. This was to shrink our dog’s Lipomas! They continually refused to refund or send shipment, as well as provide tracking information on their alleged delivery!
This back and forth continued until today when I notified my credit card company of what took place & let them know that I still hadn’t received the shipment. At which time a Cancel Payment was put into place. CONSUMERS BEWARE! They’ll take your $$ and not ship your order. Don’t be fooled like we were! We thought that they were probably an off shoot company of Pet Lab Co, so we placed an order thinking that they were legit…. WRONG! As far as our experience with PUPPY LAB CO. - IT WAS NOTHING BUT A TIME CONSUMING, HEARTBREAKING SCAM!!
Hi Arkie,
We’re so sorry to hear about this experience, especially when it involves something as important as your dog’s health. We’d also like to kindly clarify that we are PetLabCo., and after reviewing your account, we can confirm that you currently have an active subscription with us for our ProBright Advanced. However, we are not affiliated with PUPPY LAB CO., and we do not offer a product called Turkey Tail powder.
Because of this, we’re concerned there may be some confusion or a mix-up with another company. We will be reaching out to confirm whether the order you mentioned was placed through a different website or brand, or share any additional details, so we can better understand and help point you in the right direction.
We appreciate your patience, and we're here to help!
Best regards,PetLabCo.
Reviewed Feb. 13, 2026
I purchased the vitamins and the ear product from Petlab. I've used that, and I like it. It's just that I haven't used it a lot. But I use the pro-vitamins. I use that every day for my dogs, and it's actually helping their stomachs. My Bully wasn't able to eat but she had a little appetite after I gave her the pro-vitamin.
Reviewed Feb. 11, 2026
The product came on time and was as promised.
Hi Verda,
Thank you for sharing your positive experience with us! We’re delighted to hear that your order arrived on time and met your expectations. If there's anything else we can do for you, please let us know. We appreciate your feedback and your trust in us.
Best regards,PetLabCo.
Reviewed Feb. 7, 2026
I currently use a lot is the dental health product. I it sprinkle on my dog's food and it really has made a difference in her bad breath. It's gone essentially. I am giving it to her pretty much daily. Petlab has high quality product and is very reasonably priced.
Hi Patricia,
Thank you for sharing your positive experience with our ProBright Advanced! We’re over the moon to hear that it helped your dog’s breath. Our mission is to provide high-quality and reasonably-priced products, and your testimonial reinforces our efforts. We’re thrilled your pup is benefiting from the supplement, and we hope she continues thriving. If there's anything else you need or any more feedback you would like to share, feel free to do so. We are proud to have you in the PetLabCo. community!
Warm regards,PetLab Co.
Reviewed Jan. 21, 2026
They sneak you into a subscription even though you do not sign up for an account or have knowledge of re occurring deliveries. To cancel, even though you do not knowingly sign up for subscriptions and re occurring billing they make you sign up for an account. Help line is just their email. Fraud.
Hi Matt,
We're truly sorry for the confusion and inconvenience caused while trying to cancel your subscription. We never place customers into a subscription without their approval — a subscription only applies if the “Save more with a subscription” option is selected and left on during checkout.
Also, aside from sending us an email, you can also reach out to us through the 'Contact Us' form on our website. Nonetheless, we can confirm that you have successfully canceled your subscriptions in our customer account portal. A member of our Customer Experience team will also connect with you directly to make sure your most recent order is taken care of. Thank you so much for your patience.
If you have any further concerns or questions, our friendly customer experience team at help@thepetlabco.com would be happy to assist you further.
All the best,PetLabCo.
Reviewed Jan. 14, 2026
Product is good. But Customer Service is HORRIBLE!! Amazon fault that someone shipped a OPENED JAR and now I have to Eat the cost. Because I Absolutely will. Or give to my dog an Open Product!! Clark will Never Respond to reply email that he sent. How he IGNORES. I will NEVER order Petlabs ever again. Competition at least has Great Customer Service.
Hi Pam,
Thank you for reaching out and sharing your concerns with us. We're genuinely sorry to hear about your recent experience and the issues with receiving an opened jar. This is clearly not the level of service we strive to provide.
A member of our customer experience team will get in touch directly to discuss a resolution and ensure we're able to rectify the situation to your satisfaction. We deeply appreciate your patience and hope to resolve this concern fully for you.
If there's anything else you need while we work on your case, please do not hesitate to reach out at help@thepetlabco.com.
Warm regards,PetLabCo.
Reviewed Jan. 13, 2026
I bought the green powder from Petlab that's supposed to remove tartar from your dog's teeth. I wanted to use that so I didn't have to get dental cleanings for my dogs because I don't like putting them to sleep. Neither one have needed the dental cleanings since using the powder, which has been great. Their teeth are really clean, especially my 11-year-old dog. For his age, his teeth are really clean. There's still some tartar, but not what you would expect for an older dog.
It's expensive to get your dog a dental cleaning and a lot of people don't like to put them to sleep for that. So I have told many of my friends that it has worked really well for us. It's been easy to purchase from Petlab. I get a reminder in my email from them of when my order is gonna be placed for my subscription, and if I don't need it just yet, I'll push it up a little bit.
Hi Stephanie,
Thank you so much for sharing your experiences with our ProBright Advanced. We are absolutely thrilled to hear about the fantastic results you’ve seen with your dog's teeth. It's wonderful that our purchasing process met your expectations, especially the convenience of subscription reminders.
Your recommendation to friends is immensely valuable to us, and we're grateful that you’re spreading the word about its results and cost benefits. We are ecstatic to have you in our community, and we're delighted to be a choice you’re happy with.
All the best,PetLabCo.
Reviewed Jan. 13, 2026
My Shar Pei Chow Lab mix was losing her hair and something online suggested probiotics, which is what I got from Petlab. She's been taking it for at least three years, and between that and coconut oil, she's got her hair back. I give it to my little two-year old Chorkie too and he's doing great. My sister's got a Yorkie that has gastral problems and she also started giving her dog the Petlab probiotics, and it's really helped her.
Hi Vickie,
Thank you so much for sharing your remarkable experience with us! We’re delighted that the Probiotic Chews have had such a positive impact on both your Shar Pei Chow Lab Mix and your little Yorkie. It’s heartening to hear how your sister's Yorkie benefited, too. Thank you for passing on your recommendations to your family and how our products make such a difference. Your testimonial not only inspires us but also contributes to spreading positivity to our PetLabCo. community.
Kind regards,PetLabCo.
Reviewed Jan. 13, 2026
I have a dog that has skin issues and he's also licking a lot. So I decided to get him Petlab's Probiotic Chew and Joint Care Chew Advanced, one to make his skin and coat better and the other to stop his licking. It works because he's up and walking. He was paralyzed and it slowly came back. The vets say it's a miracle and that was because he was getting good nutrition. I swear by their products and I'm quite happy with them.
Hello Julie,
Thank you so much for sharing your heartwarming story with us! We are absolutely thrilled to learn about the remarkable results you've seen in your dog's health with our Probiotic and Joint Care Chews. Hearing your furry friend's progress in mobility is incredibly touching and is the type of outcome that motivates our team.
If there is anything more we can do for you or your pup as we move forward together, please feel free to reach out.
Warm regards,PetLabCo.
Reviewed Jan. 13, 2026
Our dog itched a lot. He was scratching and licking a good bit. It was nothing that severe. But he is over 11 years old now and it was a constant irritation for him. He couldn't comfortably rest. We got the allergy and immune probiotic chew from Petlab. He doesn't scratch like he used to since taking it. My wife already set up an automatic refill and I was unaware of that. I turned around and I had put one in myself. But I put it in for the wrong size. So when Petlab sent it, my wife called them to get information how to send this product back to them and to cancel the thing that I signed up to. The person she talked to was very nice and they said, "Don't send this back. Just find somebody that can use it and give it to them."
I put the product online among a couple of my friends and posted what it had done for our dog when we put him on it, and they were interested in it. So the fact that we didn't have to go through the hassle to box it up and pay and send it back was very impressive. That was very appreciated. Petlab has been super to work with.
Hello Stan,
Thank you so much for sharing your experience with PetLabCo. We're thrilled to hear about the positive change in your dog's comfort since using our Allergy and Immune Chews. It's great to know how significantly it has helped him.
We're also immensely pleased to have met your expectations with our customer service. Your happiness and satisfaction mean everything to us. We genuinely appreciate your recommendation, and we’re here anytime you or your adorable pup needs further support. Please reach out if you have any more questions or need assistance in the future. Thank you for choosing us!
Warm regards,PetLabCo.
Reviewed Dec. 23, 2025
A friend of mine gave me her dog's probiotics, vitamins, and some treats from Petlab. So I ordered and they were good for my dog. He's getting older, so I was giving him some vitamins and trying to prevent and help him with his digestive problems and his ligaments. Fortunately, he's been healthy, better digestion, and he's walking more comfortable.
I've been ordering whenever I run low of the products and I never had any issues with my purchase experience. The last time I ordered, it was delivered to a wrong address and so, I brought it to their attention and they sent me the replacement right away. That took three to four days.
Hi Claudia,
Thank you for taking the time to share your experience with us. We're thrilled to hear that our products have been beneficial for your older dog's digestion and ligament support, leading to positive health outcomes. It's always great to know our offerings are supporting your furry friend’s health and well-being.
Thanks again for your feedback, and for choosing our products. Should you need any assistance or have any questions, we're always here to help at help@thepetlabco.com.
Warm regards,PetLabCo.
Reviewed Dec. 18, 2025
I have been purchasing Petlab for over a year and I have only purchased the dental powder, which has made a big difference on my dog. Petlab is awesome and I love it. However, the prices are extremely high. I was informed by my vet that there is a new company coming out with the same ingredients at a lesser price. I may switch for the price in the future.
Hello Christina,
Thank you so much for sharing your positive experience with our ProBright Advanced! We're delighted to learn that it has made such a remarkable difference in the oral health of your dogs. We work hard to ensure the quality and benefits of our products, and it’s wonderful to hear you’ve had such success with them.
We completely understand the importance of cost-effectiveness. We put a lot of thought into choosing top-notch ingredients for our products to make sure you're getting the best. We totally get the importance of budgeting and have some great discounts and subscription choices to help you save.
We truly appreciate your kind words and your support. If there's anything you'd like to discuss further, please don't hesitate to contact our customer experience team at help@thepetlabco.com. Thank you again for choosing PetLabCo!
Warm regards,PetLabCo.
Reviewed Dec. 17, 2025
They're the best thing on the market. I would recommend Petlab to any pet owner, and I have. I've been doing some research on a lot of supplements and I've tried a couple before but they didn't work with my dog. She gets yeast infection in her ears, and these probiotic chews are the only ones that I've found that's helped her with that. I also got some for her overall allergies. You would see bumps and rashes on her tummy, she was licking and chewing at her paws, and shaking her head, and scratching at her ears. We've been on for four months now and all of that is gone. She is doing really well with them. She's a 60-pound American Pitbull and will be two years old in February.
Hi Roger,
Thank you for your wonderful review! We're pleased to hear about the noticeable changes in your dog's health with our Probiotic Chews. It's gratifying to know her discomfort is under control after using our product. We truly value your trust in our products, and your heartfelt recommendation means a lot to us. Should you need any assistance or have any questions, please feel free to reach out. We’re here to support you and your dog on your wellness journey.
Best wishes,PetLabCo.
Reviewed Dec. 11, 2025
I have been using Petlab for way over a year and I tell everybody about it. Friends and family have seen both my dogs and they have seen a change in their health. You can't go wrong with Petlab. I promise you it will do good for your dog. I have a 5-pound chihuahua and a 15-pound Jack Russell. They had real bad dry skin and were itching. Petlab helps with their gut too. My boys seem to be a lot healthier, more energized, and less itchy. It comes by the first week of the month, within three days. The packaging is good except for one time I got one bottle and it was busted, but they replaced it.
Hi Cassie,
Thank you so much for sharing your wonderful experience with us! We're overjoyed to hear that our products have made such a difference for your Chihuahua and Jack Russell. It’s fantastic to know that they are doing so much better.
We’re also pleased to hear that you’ve found our ordering process to be smooth and that our usual delivery timeframe works well for you. Your willingness to recommend our products to others is one of the greatest compliments we can receive. Thank you for choosing us for your pets’ needs. If you ever need assistance or if there’s anything else we can do for you and your pets, don’t hesitate to reach out at help@thepetlabco.com. We’re here to help!
Best regards,PetLabCo.
Reviewed Dec. 9, 2025
Omg we have a dog that has a worst breath in America. I thought she was dying by the smell of it. Only 'cause she's not my dog and I didn't know! But within three servings of this powder, has completely turned this dog's breath around! Kid you not. It's awesome and she's no longer acting like her teeth hurt or her gums. I am jumping for joy for this baby girl. This is my roommate's husband's dog so we all live here together and I'm the one that walks her, feeds her and I'm just very very happy. Thank you so much for your product. You helped me with being depressed over her. When an animal is hurting or is not feeling well I also hurt or I also do not feel well. It's just like that for me. God bless y'all. keep it up!! ❤️❤️
Hi Robin,
Thank you so much for sharing your heartwarming story with us! We're thrilled to hear that our ProBright has made such a positive difference for your roommate's husband's dear dog and that her breath and comfort have improved. We’re here to support you every step of the way in helping her well-being, and hearing that our product brought joy into your home truly blesses us. We appreciate your kind words and dedication to caring for this lovely dog.
Please don’t hesitate to reach out if there is anything else we can assist with. Thank you for trusting us with your pet's care and for being part of our community.
Best regards,PetLabCo.
Reviewed Dec. 6, 2025
Products seems okay, but poor customer service. They use AI that often fails and live rep is not there to help. They do not care if you are a subscriber or frequent shopper. They are also using a third party to ship their product so the product gets mixed up sometimes.
Hi Sao,
We appreciate your feedback and are truly sorry to hear about your recent challenges with our customer service. While we do have Zeeko as PetLabCo.'s AI Agent to help speed up responses, you can always speak with a live representative.
Thank you for bringing the shipping mishaps involving our third-party partner to our attention as well. Please know that this isn’t the experience we intend to create for you or any of our customers, whether you're a subscriber or an occasional shopper.
We are actively working on ways to improve both our customer service and the reliability of our shipping processes to ensure accurate and dependable delivery on a consistent basis. Your input is invaluable in this restoration process, and we'd be grateful for the opportunity to resolve these concerns promptly. If there's anything you would like to communicate or another chance we can provide to improve your experience, please reach out again at help@thepetlabco.com.
All the best,PetLabCo.
Reviewed Dec. 6, 2025
This product gave my dog horrible bloody diarrhea. No other diet changes for him. This was the only issue. They promised a money back guarantee via their ads but ONLY unused product is able to be returned for a refund. Definitely would NOT recommend. I tried their online Chatbot to make a return on the unused product and it did assist at all.
Hi Megan,
We're sorry to hear your pup had this experience. We take great pride in our products by meticulously selecting ingredients to ensure the highest quality for our customers' pets. We take concerns like this very seriously. A member of our Customer Experience Team will be reaching out to you directly to learn more about your dog’s experience and make sure you’re properly supported. We truly appreciate your patience, and we’ll do everything we can to assist you with this. Thank you for bringing this to our attention.
Kind regards,PetLabCo.
Reviewed Dec. 5, 2025
I wanted to inform you that I bought your product about a week and a half ago. I did this because of testimonials and advertising from your company, but this is misleading advertising; it's all lies. My dog is now sick because of using the product. He has severe pain in one ear and is secreting a lot of yeast from it. Instead of helping, the product only made the problem worse. I had to stop using it. I wasted my money; your product is garbage and lies.
Hi Erika,
We're so sorry your dog had this experience. We follow stringent quality measures to provide the best products for our pets, and we never like it when our pups feel less than wonderful. A member of our Customer Experience Team has already responded to your email, so we can learn more about what happened and support you further. We really hope to hear back from you soon so we can look into this in detail and make things right for you and your pup.
All the best,PetLabCo.
Reviewed Nov. 29, 2025
This product doesn't work at all! I am very dissatisfied with this product. Make sure to DOUBLE check your subscription is canceled, I did mine but their system didn't process my cancellation and I noticed they charged me $60.48 to send again this product. I didn't get it why they are doing this, but the true is that they are taking your money so easy playing with your intelligence and taking advantage just because we are desperate to help our pets.
Hi Grace,
We're truly sorry to hear about your experience — we can only imagine how frustrating this must have felt, especially when you’re just trying to do what’s best for your pet.
After checking your account, it shows that the order was already processed before your cancellation was made through our Customer Account Portal, which is why it still went through. That said, a member of our Customer Experience team has already addressed this for you and issued a 50% refund for that order. Refunds typically take up to 10 business days to reflect in your account, depending on your bank.
We never want you to feel taken advantage of, and your feedback is incredibly important to us. Please don’t hesitate to reach out if there’s anything more we can assist you with — we’re here to help.
Warm regards,PetLabCo.
Reviewed Nov. 22, 2025
I am very unhappy with PetLab Co.'s Dental Powder and with PetLab Co. in general. I purchased some and my pups developed diarrhea. I stopped using. They were fine. Tried it again, and same thing--diarrhea. I canceled a subscription, only to have them charge my credit card for $56.00. I have attempted to get a return number as I now have two more containers of this stuff. No responses to my online request to fix this and get a return number. No response to my email and they never answer the phone. PeLab Co. -- do better for your customers. My order number is #**. If you want to do the right thing and communicate with your (former) customers. It would be a lot easier if I could just send back the order and have you credit my card than having to waste my time posting this. TERRIBLE - nonexistent customer service.
Hi Andrea,
We're truly sorry to hear you and your dogs had this experience. We are committed to providing beneficial products for dogs and would never sell anything that could potentially harm them. We understand how frustrating and disappointing this must feel. One of our Customer Experience team members will be reaching out to you directly to help get this sorted — including looking into the charge, your cancellation, and providing the return details you’ve been trying to obtain.
We deeply appreciate your patience, and we're truly sorry you’ve had to spend your time chasing this. We’ll make sure you get the support you should have received from the start.
All the best,PetLabCo.
Reviewed Nov. 20, 2025
I purchased the probiotic for my three dogs. They had lose stools, and loss of appetite. Since using the probiotic, their stools went back to normal like they were supposed to. Also, they were eating. They had a lot more healthier appetite to wanting to eat instead of just nibble at it. So, for me, the probiotic made their stomachs feel better, and they wanted to eat. It was very easy to purchase from Petlab. I'm on a subscription with them. So, they mail them to me. I'm very happy with it.
Hi Allen,
Thank you so much for sharing your great experience with our Probiotic Chews! We're thrilled to hear that it has made such a positive difference for your three dogs, helping their stools and appetites. It's wonderful to see that they are thriving and eating well again. We're pleased that your subscription with us provides the convenience you need. We genuinely appreciate that you are part of the PetLabCo. family. Thank you again for your feedback and trust in us!
All the best,PetLabCo.
Reviewed Nov. 20, 2025
My dog loves the dental sticks. My girlfriend asked me how I keep my dog's teeth clean because her dog had plaque. I told her to get the dental sticks from Petlab and I sent her the picture. I love the product. I have it on repeat orders online. They always contact me to say, “Your order's ready to ship,” and if I need to change anything. They're great. It's more expensive than some of the products I can buy at the grocery store. But it's great value. My dog goes to the vet and they say he has the best-looking teeth of any dog that they have at there. I'm very, very pleased with their dental sticks.
Hi Ruth,
Thank you so much for taking the time to share your wonderful experience with us! We’re thrilled to hear that your dog enjoyed our dental sticks and that her dental health is now top-notch. A heartfelt thank you also to your daughter for recommending us; personal referrals are incredibly valuable to us, so it means a lot.
We appreciate your kind words regarding our customer service and your feedback about our product value. We're committed to delivering exceptional products, ensuring they're worth the investment. Your thoughtful and kind feedback is a powerful testament to the care and dedication we pour into every product. Thanks again for placing your trust in us. We're here for your pup, and we're so grateful to have you as part of our community!
Warm regards,PetLabCo.
Reviewed Nov. 20, 2025
I had a Cocker Spaniel that the doctor I took him to suggested that they pull off all of his teeth because they were afraid of an infection, which they did. It was the worst experience at that time I'd ever had with an animal. I felt so bad that I did that. He eventually died of cancer several years ago, but then we got this little Cavalier King Charles Spaniel, and I wanted to make sure that that would never happen to the dog or me again.
I go back to the vet every January for a wellness check. My dog's breath was a little bad and the vet said, “We may have to do something about those teeth. Are you brushing the teeth?” I said, “No.” There are people out there that successfully do that, but I'm not one of them. I started giving my dog Petlab's powder. I put it over her food to help her teeth stay clean, remove the tartar build-up, and get them white. It's been about a year and I can't wait to see what the vet says, because her teeth look awesome. They look like little puppy teeth. I love that powder product from Petlab. It does its job.
Hello Cynthia,
Thank you so much for sharing your positive experience with our ProBright Advanced! We are thrilled to know that our product has significantly helped your dog's dental health, leaving her with teeth that are almost as healthy as when she was a puppy. It's wonderful to hear that our supplement has brought you such peace of mind.
Your enthusiasm, particularly about discussing the results with your vet, is fantastic. We greatly appreciate your recommendation to other pet owners, and we're proud to provide an easy and beneficial dental care option for furry friends everywhere.
Should you have any questions or ever need assistance, please don’t hesitate to reach out at help@thepetlabco.com. Thank you once again for being a valued member of the PetLabCo. family!
Best regards,PetLab Co.
Reviewed Nov. 13, 2025
My dog, Lucy, has allergy issues, and she scratches all the time. She licks and chews her paws, and it drives my mom crazy. She saw a YouTube advertisement of Petlab's anti-itch tablets and she asked me to order it. So, I ordered it, and it has helped. It was easy to order it online. I get my monthly subscription, and it all seems to be fine. Lucy doesn't chew her feet and constantly sit and just scratch like she used to. There are days that she's agitated when she's outside more. But for the most part, it's calmed it down.
Hi Stephanie,
Thank you for taking the time to share your experience with us. We’re delighted to hear that our Itch Relief Chew Pro has made a noticeable difference for Lucy. It's wonderful to know the purchase process was smooth, and enrolling in our subscription service has been hassle-free.
It's great that the skin discomfort is now manageable—outdoors can sometimes bring challenges for our pets. We're here to ensure you and Lucy receive continued support and benefit from our products.
Please don't hesitate to reach out at help@thepetlabco.com if you need any assistance or have more questions. Your feedback helps us enormously.
All the best,PetLabCo.
Reviewed Nov. 13, 2025
We purchased Petlab's probiotic chews online and we like them. We still use them even though our pet has stopped chewing on her feet.
Hi Patricia,
Thank you for taking the time to share your positive experience with us! We're delighted to hear that our Probiotic Chews have made a noticeable difference for your pet. It's also wonderful to know that your online purchasing journey was smooth and trouble-free. Your satisfaction confirms our ongoing commitment to the well-being of pets while ensuring a great shopping experience for their owners.
We're thrilled to have you and appreciate your support of our products. If you have any suggestions or require further assistance, please don't hesitate to reach out at help@thepetlabco.com.
Warm regards,PetLabCo.
Reviewed Oct. 31, 2025
I’m very happy with our purchase from Petlab. We got the doggy joint cares for their mobility. I recommended Petlab Co. to a lot of people.
Hi William,
Thank you so much for sharing your positive experience with our Joint Care Chews. We're delighted to hear that they've had such a wonderful impact on your dog's mobility and that the ordering process was smooth for you. It's always heartening to know when our products effortlessly help our customers and their pets. We truly appreciate your recommendations to your friends and your support for PetLabCo.
If there's anything more we can do or if you have further feedback to share, please feel free to reach out to us. Your enthusiasm and satisfaction mean the world to us!
All the best,PetLabCo.
Reviewed Oct. 22, 2025
I have used Petlab powder in my dog's food for 5 months and there has been no improvement in their breath unfortunately. I really wanted it to work, especially with the costs involved. I notified the company prior to writing this review. They just basically said, "Sorry. If you subscribe to something again let us know and we will give you 50% off the first month." The overall experience was very disappointing.
Hi Liz,
Thank you for sharing your experience with us. We're sorry that the ProBright Advanced did not meet your expectations after 5 months of usage. We understand that every dog has individual needs, and what may work for one may not work for another.
We genuinely are sorry for how our previous response felt to you, not resolving your concerns, as we strive to make every interaction a positive one. Should you be willing to give it another chance or look into different offerings, do not hesitate to reach out.
Feel free to contact us anytime at help@thepetlabco.com for further assistance. Thank you for giving our products a try, and we wish you and your dog all the best moving forward.
Kind regards,PetLabCo.
Reviewed Oct. 22, 2025
My dogs have been using Petlab’s dental powder for two and a half months. So far, they like it. It seems to be improving their breath and their teeth, and there doesn’t seem to be an issue with their gut. The cost is also reasonable, so I’m happy with the product, the customer service, and the shipping.
Hi Meredith,
Thank you so much for sharing your positive experience with us! We're thrilled to hear that the ProBright Advanced has been a wonderful addition to your dogs' routine, helping their dental health. We're also glad to know that you found our pricing and your interactions with our customer service up to par with your expectations. Your satisfaction means everything to us. Please don't hesitate to reach out if there's anything more we can assist you with. Thank you for choosing PetLabCo.!
Warm regards,PetLabCo.
Reviewed Oct. 15, 2025
I purchased the anti-chew for dogs from Petlab. The product has been excellent and my dog has been on it for the last three years. I don't need any other products. I have even advised a friend and a niece and they both purchased them.
Hello Lynne,
Thank you for sharing your wonderful experience with us! We're thrilled to hear that our Itch Relief Chew has been so beneficial for your beagle over the past three years. It's truly rewarding to know that you're satisfied enough to recommend our product to your friends and family, and that they've had positive experiences as well. Your feedback means the world to us, and we greatly appreciate your support in spreading the word.
If you ever have any questions or need further assistance, feel free to reach out to our customer experience team at help@thepetlabco.com. Thank you for being a loyal member of the PetLabCo. family!
Best regards,PetLabCo.
Reviewed Oct. 15, 2025
Absolutely look into Petlab and use it because it saves you money compared to the veterinarian. At the same time, it's convenient because you can do auto shipping. So they always let you know that, "Your order's coming up. Do you need it? Do you wanna change it? Do you wanna add anything?" It's a great service. If I had questions, I would give a call and everyone there was always very helpful. They would make sure my order went through.
We had a little dog who had hip joint and pain issues. The doctor said he really didn't have arthritis, but that he did need the joint care. We ordered ** and the dental powder because he wasn't one that would chew much on hard surfaces and he only likes soft food. He didn't like the crunchy food. So we needed something for his breath and then for the tartar.
Hello Rhonda,
Thank you very much for sharing your feedback and experience with us! We're absolutely delighted to hear that our Joint Care Chews and ProBright Advanced have been beneficial and easy to purchase. The seamless purchasing experience, including our supportive team, and your kind recognition of our value, mean very much to us.
Equally, it’s fantastic to hear you appreciate our subscription service, providing convenience and great flexibility right to your doorstep. Your enthusiasm for PetLabCo. and its offerings showcase exactly the customer experience we strive for. We're grateful for your intention to recommend us to friends and family and sincerely appreciate your journey together with us.
Warmest regards,PetLabCo.
Reviewed Oct. 15, 2025
I had a Mini Pin that woke up one day and couldn't walk. So I took him to the vet, gave him a medicine, and he was fine and walking after that. Then I saw an ad on Facebook for the joint care and I thought I would try it. Two weeks after putting him on the the joint care, I tried taking him off the med to see how he did and he did really good. He was on Petlab's joint care for five years and then he passed away with diabetes.
I use the probiotics too. First time I used it was for my Boxer. She had runny poop so she was always getting full anal glands. It didn't make the runny go away, but it helped a lot with the texture of it, bulked it up a little bit better. Then now, I use it on my Setter when she starts itching herself a lot. My Saint Bernard starts itching also. I'll feed it to them for a month and they'll be good for a while after that. They get into something and cause an upset in their system so I have to start it all over again.
I saw what it did to my Mini Pin, able to walk for five more years after. I'll always go to them for any supplement my dogs or any of my pets need. I'm on a lot of dog and cat forums on Facebook and people ask about what they can help with their dog's joints and allergies, and I always put Petlab. Plus the purchase experience is good. I like that you can skip, suspend or stop it. I'm on Walmart site to buy my dog food and you can't do any of that and I get so frustrated.
Hi Rebecca,
Thank you for sharing your heartfelt experience with us! We're honored to have been a part of your Mini Pin's journey, helping his mobility with our Joint Care Chews. It’s truly amazing to learn about the positive impact our Probiotics have had on your Boxer, Setter, and Saint Bernard as well. We're pleased that you found our website user-friendly and thoroughly enjoyed the suspension flexibility of our subscription service.
Your advocacy for PetLabCo in pet forums means the world to us, and insights like yours help push us to continue delivering excellence. We're deeply sorry for your loss and thank you for entrusting the health of your fantastic fur companions with us for such an extended time. Wishing you more joyful times ahead with your pet family.
Warm regards,PetLabCo.
Reviewed Oct. 6, 2025
I've done business with Petlab online, and on their website, You can actually talk or text a person. You don’t have to listen to a computer. I bought the one for joints and allergies for my 10 year old Shepherd Blue Heeler. He has no problem taking it, since it's like a little treat. I've been using that product for a few months, and he's doing better.
The beginning price isn't bad. The incentive to try them out is a pretty good price. But if you choose the membership and subscribe, then the price is a little outrageous for me. It’s really good for you, if you’re rich.
Hi Teresa,
Thank you so much for sharing your story with us! We're delighted to hear that the Joint Care Chews and Allergy & Immune Chews have made such a positive impact on Jazz's health and well-being. Cheers to Jazz for enjoying the chews too! We appreciate your kind words about our seamless website and quick delivery services. We're committed to delivering high-quality products that make a difference. Your feedback about pricing is valuable and helps us strive for better service. If there's anything else we can assist with, please feel free to reach out. Thank you again for being a part of the PetLabCo. community and caring so well for your lovely shepherd blue heeler.
All the best,PetLabCo.
Reviewed Oct. 6, 2025
I saw Petlab online and then I started looking at some of the stories and reviews. I’ve been buying every three months and it’s been helping my parents’ dog a lot. Overall, my experience with them was 100% great.
Hello Juan,
Thank you for sharing your fantastic experience with our products! We are thrilled to hear about the positive impact they've had on your parents' dog’s health. Your regular purchases reflect your confidence in our offerings, and we're delighted to be of service in helping the well-being of your furry friend. If there’s anything else we can assist you with or if you have further experiences to share, please don’t hesitate to reach out. Thank you for being a valued member of our community!
All the best,PetLabCo.
Reviewed Oct. 5, 2025
We searched a few different other places and chose Petlab to see if it works, because I saw the reviews. They said it worked well for the doggy’s breath. My little doggy is a very old Yorkie. They get bad teeth and that contributes to bad breath, so we use the Petlab mouthwash. We’re still using it and it’s doing what it’s supposed to. I noticed a difference from the product. We also tried the powder, but I haven't noticed a difference with the powder yet. We’ve only been using it for a couple months. I noticed a difference with the liquid because I’ve been using it for years.
Hello Jamie,
Thank you for taking the time to share your experience with our products! We are thrilled to hear that the Dental Formula has made such a noticeable difference for your senior Yorkie's breath. Ensuring oral health can be an important task, especially with senior dogs, so it's heartening to know the product plays a positive role in your pup's dental care routine.
We're sorry to hear that you haven't seen significant changes with the ProBright Advanced yet. It can sometimes take a bit longer and consistent use for some products to show noticeable results, and we're hopeful you'll begin to see benefits soon. We value your patience as you aim for optimal health benefits for your Yorkie.
Warm regards,PetLab Co.
Reviewed Sept. 19, 2025
I do the probiotic from Petlab and it's good. My oldest dog is 18 and he scratches and eats, does all that, so I can't tell a difference. He just keeps doing it no matter what I do. I've got another dog that's seven and I give him a probiotic because he has stomach stuff. The price is all right and I keep using it.
Hello Elizabeth,
Thank you for sharing your thoughts with us. We understand how important it is to find beneficial and reliable products for both of your dogs, especially given their different needs. While we're glad to hear you're finding our prices reasonable, we're sorry the products haven't made a significant difference for your older dog so far. Every dog is unique, and results can vary.
We appreciate your continued trust in us, and we’d be happy to discuss an alternative product or provide additional guidance tailored to your dogs’ specific needs. Feel free to reach out should you decide you’d like more support. Thank you for choosing PetLabCo.
Warm regards,PetLabCo.
Reviewed Sept. 18, 2025
The chews worked for my Shih Tzu. I’ve only gotten the two-month supply for it, and I just recently finished it. It's for the allergies, and it helped him out. It stopped him from doing all of the scratching and licking that he did.
Hi Raquel,
Thank you for sharing your wonderful experience with us! We're so glad to hear how beneficial our Allergy & Immune Chews have been for your Shih Tzu. It's fantastic that not only did it help your dog's comfort, but you also found our ordering process user-friendly and stress-free. Your recognition of our product quality, coupled with your commendation for customer service and website ease, is truly appreciated. We look forward to welcoming you back as a customer whenever things get easier for your budget—you and your pup remain an important part of our community. Thank you for your glowing feedback and for helping others consider PetLabCo.!
All the best,PetLabCo.
Reviewed Sept. 18, 2025
We really like Petlab. We got the powder and it really made a big difference in our dog's teeth. I took a picture of her teeth before we started her on it and then another one a couple weeks ago, and I couldn't believe how much different they look. We ordered another product for anti-itch because for some reason, she’s just scratching and itching and carrying on. We have not seen improvement yet because we're on our first bottle. We got like a week and a half left of it. But she loves it.
Hi Sandra,
Thank you so much for your thoughtful review! We’re thrilled to hear that the ProBright powder has made such a positive difference in your dog's dental health—those before and after photos must be amazing to see!
It's important to remember that supplements can take up to three months to show their full benefits, so your patience is truly appreciated during this process. We’re hopeful that you’ll start to see changes soon.
We’re also delighted to know that you've had a stellar experience with our customer service and found our website easy to navigate. Your feedback is invaluable to us as we strive to provide the best for our customers and their pets.
All the best,PetLabCo.
Reviewed Aug. 23, 2025
Petlab products are very good for dogs. I've purchased the joint, the allergy one, probiotics, and the dental powder and solution. I have a Doxie, and he's seven years old. I've been giving him the allergy one because he's had really bad allergies lately, but I don't think it's helping him because he's still scratching. He didn’t take the dental powder. He pushed his tray out the way. I tried it the next day and he did the same thing. I didn't wanna throw it away, so I gave it to my daughter for her dog. I have the solution, and it’s almost out. I give him the solution and he'll drink it, but he'll take forever ‘cause he gets a different flavor right away. But I don’t put more until he drinks all the water so he will get used to it.
Hi Wendy,
Thank you so much for sharing your honest experience! We truly appreciate your thoughtful feedback.
We’re sorry to hear the Probiotic Chews didn’t bring the results you hoped for. While many dogs respond well over time, we know every pup is unique, and sometimes it takes trial and error to find the right fit. Your persistence and care for your dachshund really shine through. We can see you're now trying the Allergy & Immune Chews. We hope you will see better results this time.
As for ProBright, we understand that taste can be a challenge for some dogs. It’s great that you were able to pass it along to your daughter’s pup. We’re glad the Dental Formula is at least being tolerated, even if it takes a little coaxing.
We hear you on the website navigation, too. It’s something we’re actively working to improve so that managing orders and exploring products feels effortless.
Your kind words about PetLab Co. as a brand, despite the mixed results, mean a lot to us. Thank you for being a caring pet parent and for recommending us to others. Don't hesitate to reach out should you have any concerns or questions.
Your partner in pet health,PetLab Co.
Reviewed Aug. 23, 2025
I really like Pettable products, the reviews that I saw, and they were recommended by my veterinarian as well. Their website is easy to navigate, and the prices are comparable to a lot of other things out there. There may be a few things that are a little bit more expensive, but it’s a good product, so it’s worth it.
Hi Elizabeth,
Thank you so much for this heartfelt and thoughtful message! We’re incredibly honored to have earned your trust over the past four years. Knowing your veterinarian recommended us makes it even more meaningful.
Your big friendly giant sounds like an absolute gem, and we’re delighted to hear how much he enjoys our salmon and beef treats. It’s wonderful to know that our little touches have helped build a genuine connection.
We also appreciate your kind words about our pricing and website experience. We work hard to deliver quality that’s worth every penny, and your feedback reassures us we’re on the right track.
Thank you for being such a loyal and thoughtful pet parent. We’re lucky to have you in the PetLab Co. family!
Your partner in pet health,PetLab Co.
Reviewed Aug. 23, 2025
I use Petlab for my show dogs so they have clean teeth. I bought Advanced Pro White. It’s the green powder for their teeth. After using the product, there's no tartar anymore on their teeth. I'm on a subscription plan with them and they automatically take money out of my account. One time, my product wasn't coming, so I texted them and they said there was a back order and I wasn't informed. So they sent me the Regular Pro as an alternate product. They also sent me my original one when it came. So it was all fine. It was a little glitch and I've had no problems since.
Hello Christine,
Thank you so much for sharing your thoughtful and detailed experience! — We’re thrilled to hear how well ProBright Advanced has worked for your Shetland show dogs! It’s amazing to know the tartar is gone and your pups are thriving.
We also really appreciate your honesty about the subscription hiccup. We understand how frustrating it can be to face unexpected delays, especially when you're relying on consistent delivery. Your feedback helps us improve our communication and inventory planning, and we’re glad to hear things have been smooth since.
It means the world to us that you’re recommending PetLab Co. to your clients. Your trust and support are everything. If you ever need anything or have suggestions, we’re always here to listen.
Your partner in pet health,PetLab Co.
Petlab Co. Company Information
- Company Name:
- Petlab Co.
- Company Type:
- Private
- Year Founded:
- 2018
- Address:
- 1375 Broadway, 15th Fl.
- City:
- New York
- State/Province:
- NY
- Postal Code:
- 10018
- Country:
- United States
- Website:
- thepetlabco.com
