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Natural Balance Pet Foods

Natural Balance Pet Foods
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Overall Satisfaction Rating 2.51/5
  • 5 stars
  • 4 stars
  • 3 stars
  • 2 stars
  • 1 stars
Based on 180 ratings

This company is not yet accredited. See reviews below to learn more or submit your own review.

For over 22 years Natural Balance Pet Food has worked to provide the best possible nutrition for your pets. Natural Balance has led the way in pet food safety as the only pet food company to post the test results online for every batch of our food. We appreciate your concerns and want to talk with you directly.

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Natural Balance Pet Foods Reviews

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Page 1 Reviews 0 - 10
Rated with 5 stars
Verified Reviewer
Original review: July 17, 2020

Several years ago, my cat had severe issues with eating and was throwing up her food every day. I was told I needed to cook organic cat food for her. The Vet could not diagnose the issue. The organic recipe I made worked to fix the problem, but many hundreds of $$ later and after spending an hour or more weekly cooking for her, I was looking for another option. I found Natural Balance grain free pouches. Not only was my cat able to eat it without throwing up, she loved it! Also the health benefits have been amazing. She is older than 15 years and climbs the posts on our raised deck like a kitten! Great product!

4 people found this review helpful
Rated with 1 star
Verified Reviewer
Original review: March 7, 2020

Just went through months of trying to figure out why CKD cat wouldn't eat some of the Natural Balance pouches. Found some had tiny leaks. If turn to back can see the seal defective usually at top corner and air justs in. My beloved Doo was doing so well as vet said CKD cats never put weight on she had. Till the stupid leaky foods. After 2 months of total worrisome frustration, noticed bit of leaking on one pack. Then could see how many were. I REPORTED to NB.. They sent me a check for 1.26. For a one of few cans of food dry and yucky..other smelled like nitrates so bad..couple others Doo ate some. So after all the food lost to their packaging..1.26. Please don't trust these folks. Likely to kill your furry friend.

11 people found this review helpful

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    Rated with 1 star
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    Verified Reviewer
    Original review: March 6, 2020

    I am so happy to see that others have had the same experience as I have. Not happy about your pets being sick, but that I'm not imagining things. I have been feeding the small breed bites for years to my dogs, mixed with the wet food of the same brand. Last summer, one of my dogs, who has a voracious appetite wouldn't eat his food. I was worried something was wrong with him, he is 14, but he would eat anything else I gave him, so he wasn't sick. Then my husband and I noticed the smell. Disgusting. I've since been making their food, and they love it. Thank you for sharing your experiences.

    14 people found this review helpful
    Rated with 1 star
    Verified Reviewer
    Original review: Feb. 11, 2020

    I am so mad right now I am trying to not type in all caps!! About a month ago, our 10 year old dog Fudge began getting sick. He would randomly vomit foam in the mornings every couple days. Then, every couple days he would wake up and not want to eat. Only every three or four days, then he would be fine. After about two weeks, on the days he wouldn't eat, he would get horrific diarrhea. He would come back in the house and sprawl out on the floor and shake uncontrollably. After about 6-8 hours of this it would stop. He would then be fine for about two days, and it would repeat again. We took him to the vet, and they did every test they could and found nothing wrong with him! Nothing!

    A few days later it started again, except this time he was vomiting amounts of blood. That morning I rushed him to the vet, shaking, falling asleep. I thought he was going to die!! They told me the next step was an ultrasound of his digestive system. That night, I decided to google his food. I dont know why. I just did. And I came across this thread. I saw that a few peoples stories read like mine verbatim!! So in a last ditch effort, I switched his food to Fromm. He needs food without chicken since he has allergies. It has been a solid week.... And he is perfectly FINE!!! No problems, nothing! I am so mad right now that he went though all of that and the entire problem was his Natural Balance food! DO NOT give it to your pet!

    27 people found this review helpful
    Rated with 1 star
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    Verified Reviewer Verified Buyer
    Original review: Jan. 31, 2020

    My miniature dachshund Roxie had allergies, also at a young age, so we found NB salmon and sweet potato. We switched her to this food for 11 years now and was doing fine until we ordered a new bag and suddenly last Saturday started throwing up several times. On Sunday she was unresponsive so we took her to animal hospital. Vet said it looked like a bone or metal in her stomach after taking x-rays and ultrasound. Dr. said after tests and it was clear that she was very ill and in pain so we had to put her down.

    Needless to say we are devastated and heartbroken. When I received the doctor's report, the conclusions say there were mineral materials within the stomach could represent a recent dietary indiscretion or foreign material, or oral medication, which she was not on medication. She lived 3 days short of her 13th birthday. Heartbroken, crying just coming home and not seeing her or greeting us. I’m giving this zero star. If and when I get another pet it definitely not be NB.

    19 people found this review helpful
    Rated with 2 stars
    Verified Reviewer
    Original review: Jan. 31, 2020

    At first this food seemed to work wonders because my dog has food allergies. But she started to act weird and I would have to mix stuff into her food to get her to eat it, and she became lethargic and would continuously go diarrhea. I came across an article this morning and several brands were tested for **, yes found in EUTHANASIA, and the company that manufactures Natural Balance and 11 other brands was found positive for 60% of the food tested.

    17 people found this review helpful
    Rated with 1 star
    Verified Reviewer
    Original review: Dec. 26, 2019

    My 20 pound lhasa/silky terrier mix has always had a sensitive stomach. For 10 years I have fed him Natural Balance and he's been through a couple of formula changes with no problem. This most recent formula change has been a catastrophe on his poor digestive system. He's been to the vet twice and has had to have an IV because he was so dehydrated from all of the vomiting and diarrhea. They have done away with the Ultra small bites, so I gave him the small bite chicken formula. He only ate it for 2 days until he got sicker than he's ever been. The vet has him on a Royal Canin gastrointestinal diet and that seems to be helping him. I will never buy Natural Balance again (and I've been a loyal customer for 10 years). I fear that with his age, I will now have to continue giving him prescription pet food. If you love your dog, and I am sure you do - DO NOT FEED THEM THIS NEW FORMULA DOG FOOD.

    30 people found this review helpful
    Rated with 1 star
    profile pic of the author
    Verified Reviewer
    Original review: Dec. 2, 2019

    Do not feed your dog this food. Stay away from their products. They obviously do not care about animals! So many negative reviews all year!!! It poison!!!! We have been buying this brand for over 4 year. My Yorkshire terriers have sensitive skin so this used to be god sent formula. Beautiful coats and clear skin. I’m so devastated that my dog were consuming this food this year. My dog got significantly lighter in weight but I say him eat his food, why wouldn’t he? He’s been eating the same food. I should’ve questioned this more after the venison and sweet potato was no longer on shelves. I trusted the brand and got the fish one.

    November Thanksgiving week he started to throw up! Non stop! I stayed home for two days giving him fluids and fresh food. He got better. He was still eating so I was able to help him! We switch food! He stopped being so sleepy and got his energy back! All 2019 I thought he was just decline due to age but his energy is back without this food! He is still dealing with skin problems

    10 people found this review helpful
    Rated with 1 star
    Verified Reviewer
    Original review: Nov. 20, 2019

    Both of our smaller dogs have been eating the LID Sweet Potato & Venison dry food for years and it was great. I just bought 2 new bags about a week and a half ago and just opened one and fed them from it 1 week ago. By the next morning the smaller dog was vomiting followed by diarrhea. Within 2 days we were at the ER vet with the dog who they thought had probably eaten something. By that afternoon the 2nd dog was having diarrhea as well. By Monday afternoon both dogs were at their regular vet who after taking an extensive history and an exam suspected that the new bag of food was the problem. Both dogs are now being treated for colitis and are slowly recovering.

    I contacted the company with the lot # etc. of the bag of food and they denied there were any reported problems with the lot or food. My vet kept digging and found this consumer affairs comment thread with complaint after complaint from people in the last few months who have had the same experience with "new" bags of this food. While we have no clear answers there seems to have been a "change of formula" or something but all I know is my dogs had 1 or maybe 2 meals from the new bag and got very ill. Clearly no one should use this pet food brand.

    13 people found this review helpful
    Rated with 1 star
    Verified Reviewer
    Original review: Oct. 14, 2019

    My dog (2yr) has eaten NB since he was 8 mo old. Starting in August 2019 the formula seemed to have changed. He hated the new taste, and lately the food has a more red/orange tinge, a rancid smell, and gives him diarrhea. This company needs to go back to their original formula and straighten things out.

    18 people found this review helpful
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    Natural Balance Pet Foods author review by Dr. Ken Tudor

    Natural Balance is endorsed by actor Dick Van Patten and has been using nutritional science to formulate dog food since 1989. This food is often used by dog trainers.

    • Company owned by dog owners: Most of the owners and employees own dogs; their goal is to create food that maximizes canine health for their own animals as well as the dogs that belong to Natural Balance's customers.

    • Offers choices for dogs on limited diets: Dogs who need a low protein, low carbohydrate or grain-free diet can get the nutrients they need.

    • Extensive testing before release: Natural Balance food is always tested for nine contaminants before being released for sale.

    • Real-time lab results: Users who want to know exactly what is in their dog food can input the bar code online and get access to lab results.

    • Dog Rolls offer dogs a nutritious treat: Dog Rolls can be used as a treat or as a main meal; this product helps keep skin healthy and is often used by trainers to help reinforce good behavior.

    by Dr. Ken Tudor Pet Food Contributing Editor

    A recognized expert and leader in pet nutrition, Dr. Ken Tudor has written over 200 articles on the subject. He also has a featured weekly blog on petMD, is published in major veterinary journals and is a frequent internet media guest expert. He is the founder of Hearthstone Homemade, a recipe and supplement program for pet parents wishing to feed nutritious homemade dog food.

    Natural Balance Pet Foods Company Information

    Company Name:
    Natural Balance Pet Foods