Natural Balance Pet Foods Reviews

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About Natural Balance Pet Foods

For over 22 years Natural Balance Pet Food has worked to provide the best possible nutrition for your pets. Natural Balance has led the way in pet food safety as the only pet food company to post the test results online for every batch of our food. We appreciate your concerns and want to talk with you directly.

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Natural Balance Pet Foods Reviews

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    Reviewed April 29, 2026

    I have feed my dogs duck and potato for 15 years. We have a 14 month old Aussie who refuses to eat the kibble. He was give the puppy formula and we transitioned him to the adult in Feb. He ate it the first month but then refused to eat it. I soaked it, mixed it with NB soft food. He would eat the mix but then vomit. My black lab will eat it. We think he may have got sick too. We started the Aussie on a different brand and he will eat it. Does not throw up. I think there is something wrong with the new formula that is causing gastrointestinal issues. We notice a difference in size and smell of the food.

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    Reviewed April 22, 2026

    VERY disappointed in this brand. This is the second time I find LARVA in the sealed package after opening it. It had webbing, eggs, and even a fly came out of it CLEARLY indicating infestation. Petco did a refund and apparently I’m not the first customer to complain about this as it’s a recurring issue. This brand is disgusting, you should be ashamed, what will happen if a dog becomes ill or dies due to your negligence? Y’all are the worst!!

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      Reviewed March 30, 2026

      Unfortunately my seemingly healthy 18 month old aussie died 2 weeks into eating this food. I really cannot see what else would have killed him, that being said I was told by the company they test every batch for contaminants, they were super nice, and even offered to refund my bag of food. They do seem to really care and take this seriously which is a plus.

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      Reviewed March 17, 2026

      Two Dogs Got Sick After Natural Balance – Serious Product Safety Concern. I am reporting a serious product safety concern involving Natural Balance dog food.

      Both of my dogs became sick the same day after consuming this product, with vomiting and diarrhea. This was the only new food introduced to them. My daughter, Azul, contacted Natural Balance earlier and was told the batch was “approved.” However, that does not guarantee that every unit in that batch was safe. At most, it reflects limited testing and does not rule out contamination, handling issues, or defective units!! I have documented evidence including photos of the product, batch number, barcode, proof of purchase, and the full timeline of events.

      What is extremely concerning is that the response provided was completely inadequate for the seriousness of this situation. Offering a voucher for a replacement bag does not address the fact that this product put the health of my dogs at risk. This is not about compensation or replacing food. This is about product safety and accountability!!! I expect Natural Balance to conduct a thorough investigation into this matter, including the specific batch and distribution chain, and to provide a formal response. This is a documented incident and should be treated as such!!!!

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      Reviewed Dec. 29, 2025

      Natural Balance and Chewy are pointing at one another, for shipping us canned dog food that expired 2 1/2 years ago and made our Golden extremely sick. Neither is standing up to the responsibility. We will never buy from either again.

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      Reviewed Dec. 27, 2025

      We have been feeding both our Boxers NB Limited Ingredients Salmon and Brown rice for 4+ years. Recently opened a new bag and within 4 days, both dogs developed massive gastrointestinal issues…vomiting, bloody liquid stools, loss of appetite, and lethargy. Contacted company and they say it is not their food or their fault. Company employee confirmed they changed the formula recently and do not post it in their packaging. This illness lasted 8 days, required three vet visits including an overnight due to severe dehydration. I will never use this company again. $9k in vet bills for both dogs. We will be going to court over this. Time to take ownership of your garbage, Natural Balance!!

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      Reviewed Nov. 24, 2025

      My dog has been on Natural Balance Limited Ingredient Duck and Potato since he was a puppy. Just like two other reviews from Sabrinna and Tihua my dog started vomiting and refused to eat his food. He had to have blood and urine test, a CT Scan and medications which to date has cost 2000$. This all started in Aug/Sept. I am returning the Natural Balance LID Duck and Potato to the store and will be looking into another food. It cannot be coincidence that other people have posted that their dogs have had GI issues too. Very concerned and wondering if/what they changed about this food.

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      Reviewed Nov. 22, 2025

      I’ve never had this brand, I just saw it at the grocery store. Go to open it for my cat, and there’s white specks all over inside! A ridiculous amount. I’m thinking this has to be order or grain because why would it look like this inside a can!? I accidentally dropped some on the floor when I was going to serve it and my cat immediately seemed to like it, but I had to check reviewer responses. Now I’m going to be watching my girl like a hawk for any signs of diarrhea or vomiting. She didn’t have much before I took it away, but I can’t trust these spots. Why is like this? This wasn’t in a fridge at the store or anything labeled needing to be…

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      Reviewed Nov. 10, 2025

      We switched our dog to Natural Balance Venison and sweet potato because he had allergies. Our dog never had a seizure. About 3 weeks after being on Natural Balance he experienced seizures. We had to take him the emergency vet. The ONLY CHANGE we made was switching to this awful brand of food!!!

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      Reviewed Oct. 13, 2025

      I have been feeding my bichon poodle the limited ingredient foods, canned white fish salmon and brown rice and dry salmon and brown rice for a couple of years. She was a bit of a picky eater but loves this food. And she seems to be thriving on it with no skin or stomach issues.

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      Natural Balance Pet Foods author review by Karen Asp

      Natural Balance is endorsed by actor Dick Van Patten and has been using nutritional science to formulate dog food since 1989. This food is often used by dog trainers.

      • Company owned by dog owners: Most of the owners and employees own dogs; their goal is to create food that maximizes canine health for their own animals as well as the dogs that belong to Natural Balance's customers.

      • Offers choices for dogs on limited diets: Dogs who need a low protein, low carbohydrate or grain-free diet can get the nutrients they need.

      • Extensive testing before release: Natural Balance food is always tested for nine contaminants before being released for sale.

      • Real-time lab results: Users who want to know exactly what is in their dog food can input the bar code online and get access to lab results.

      • Dog Rolls offer dogs a nutritious treat: Dog Rolls can be used as a treat or as a main meal; this product helps keep skin healthy and is often used by trainers to help reinforce good behavior.

      by Karen Asp Contributing Writer

      Karen Asp is an award-winning journalist and author (Anti-Aging Hacks is her latest) who specializes in health, nutrition, travel and animals. She writes for numerous publications, including Eating Well, Real Simple, AARP, Prevention, Better Homes & Gardens and Women’s Health. She is also a fur mom to three rescues (two dogs and a cat), a shelter volunteer and a foster for a golden retriever rescue in Indiana.

      Natural Balance Pet Foods Company Information

      Company Name:
      Natural Balance Pet Foods
      Website:
      www.naturalbalanceinc.com