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Natural Balance Pet Foods Reviews

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About Natural Balance Pet Foods

For over 22 years Natural Balance Pet Food has worked to provide the best possible nutrition for your pets. Natural Balance has led the way in pet food safety as the only pet food company to post the test results online for every batch of our food. We appreciate your concerns and want to talk with you directly.

Visit www.naturalbalanceinc.com

Natural Balance Pet Foods Reviews

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    How do I know I can trust these reviews about Natural Balance Pet Foods?
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    Page 3 Reviews 80 - 230
    Staff

    Reviewed Sept. 19, 2018

    I started feeding my labrador retriever Natural Balance Lamb and Rice dry dog food because of allergies. This brand was recommended by her allergist. She has had very loose stools for a while. I thought it might take her a little while to adjust to a new dog food. This was not the case! She continues to have very loose stools. I have taken her off Natural Balance and put her back on Just 6 by Rachael Ray. She does very well on this brand!

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    Reviewed Aug. 28, 2018

    Have fed Potato and Duck for more than two years. Got a new bag and the color was much lighter than usual, so was a little concerned that something had changed. And sure enough, my boy started throwing up, then diarrhea and then refused any kibble. I called NB and they claimed there had been no change and color variations are normal since they don’t add color or dyes and their food is all natural. Got a second bag. Same thing - squirting diarrhea like cola out the back end. My standard poodle can’t have anything with peas, so finding kibble is a challenge.

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    Reviewed Aug. 28, 2018

    We have used Natural Balance for almost a decade. Recently all 4 dogs have developed major on-going watery/loose stools. The only common factor with the four dogs (one lives with my sister, one with my parents and 2 with me) is the food. After looking at these reviews I have officially pulled them off NB and moved on to Taste of the Wild. I can’t risk it. My boxer is lethargic and refusing to eat the NB anyway. It was a good run. I hope the company takes this seriously and makes the changes needed to keep our dogs healthy. Right now this food is anything but safe or healthy.

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    Staff

    Reviewed Aug. 6, 2018

    My 14.5 year old schnauzer choked to death. He had eaten Canidae can food for a while and before that he had eaten other quality can food products. I got him the Nature Balance Van Patten chicken flavor roll and he was dead within a few days. The food was caught in his throat. Apparently he had tried to drink a lot of water to loosen it or soften it to swallow. He didn't make it. We found him dead when we came home. I am beyond devastated. Please if you use this product be very diligent when they eat or moisten it before you give it to them. This loss is forever. The way he died haunts me. I can't explain it. Our love for these babies is undefinable. Losing my child (dog) this way is so hard to deal with.

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    PriceStaff

    Reviewed July 22, 2018

    Early this AM (around 5:00 AM) July 22, 2018, I had to rush my Bichon Frise to the local emergency pet clinic. He had developed acute diarrhea and followed up with the severe vomiting (bought some dry kibble in the earlier AM and then by later afternoon was completely clear and bright yellow.) The diarrhea was horrid and basically he was going 7 - 8 times that day (yesterday July 21, 2018). The vet took the fecal sample, injected him with **, gave subcutaneous fluid for dehydration, dispensed ** antibiotic. I handed him the plastic bag with both the Natural Balance Original Ultra Reduced Calorie Formula Ultra Premium Dog Food Kibbles and the can of the Natural Balance LID Chicken and Sweet Potato Formula.

    I told him I had just ordered another order of these products on July 2, 2018 and they arrived July 5, 2018. I had finished up the other remaining foods (same) until they run out approx 5 days ago. Then I switched to the new order shipment. I told him when I first opened the can it was rather mushy not as firm as normal in the past and had an unusual odor? I also told him that some of the dry kibble did not always have a same/similar odor and varied colors? He said "perhaps you should contact the Chewy.com and either request a refund or replacement as I had been using both of these products for many months without any physical issues until now.”

    I feed my Bichon the same exact amount, product and time each and every day. He has not been put into any groomer (I do it). He has not been boarded nor does he go walking the neighborhood (he rides in a doggie stroller). Sooooo, not due to outside "roaming". Even has his own little fenced in area for his bowels and potty. That is cleaned daily. So, I contacted the Chewy.com today, they are sending another batch after they took my information, shall see. Meanwhile he is on a bland diet for at least another 4 days then gradually (ever so gradually) wean him back to the Natural Balance.

    Sure is an expensive Dr bill if in FACT it was the food, sure seems odd about the timing for sure. My little Bichon came from an abused shelter many years ago, so I did not pay a fortune for him but I have given him TONS of love... Sure don't want to feed him something that will make him so sick. The vet said if I wanted to check the dog food would cost around $200 on top of the bill. I rejected that, already have a $277 bill.

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    Reviewed July 22, 2018

    Upon the recommendation of my vet, I had been feeding my dog Natural Balance, Duck and Potato for approximately two years due to possible allergies. Since starting her on the diet I had to bring her in for two possible UTIs due to frequent urination and blood in her urine which we treated with antibiotics. Then she developed unrelenting sneezing and coughing which could not be treated with any antibiotics or allergy medicine.

    Finally, she refused to eat this food any longer and almost overnight became lethargic and severely dehydrated. In less than 36 hours I had to euthanize her due to her organs failing. There were symptoms of possible pancreatitis or fluid in the lungs. From the information provided recently on the potato based dog foods I would guess this food is what caused her death. These symptoms have been described in many previous posts. I hope this information will help spare someone and their pet from the needless suffering.

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    Staff

    Reviewed July 16, 2018

    We were directed to this brand by a vet due to our puppy's allergies and it had 5 star reviews across the board until a few months ago. We had been using the Venison & Sweet Potato L.I.D. for over a year before I started to notice my dog was suddenly starting to behave very differently. She would sniff her food and not eat, then whenever she did eat, she would cough/gag. She would cry at me 24/7, no matter what I did for her, she was inconsolable. Constantly needing to pee, frequently squatting. I caught her throwing up yellow bile. When I googled her symptoms, it seemed like she had a UTI or something liver-related. After at least 3 visits to the vet to no avail, I thought to do some updated research on her food again which is when I stumbled upon all these negative reviews with dogs displaying similar symptoms. Thanks to the reviews on this site, we were alerted to the change in owners and formulation.

    It's been roughly one week since immediately changing her food with vet approval and giving her a pet probiotic, she is finally returning to normal after this hell of an experience. Will never buy Natural Balance products again. Made my perfectly healthy 2 year old puppy very sick and I'm certain could've eventually killed her if I ignored it long enough. This product should not be on the shelves!

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    Price

    Reviewed July 15, 2018

    I started feeding Natural Balance LID dog food 20 years ago and have fed it to all of my dogs religiously since then. They used to advertise that the first ingredient was protein. The name of the food has always been Protein & Veg (Duck & Potato/Venison & Sweet Potato etc.) They’ve changed their formulas on this and the much-loved log roll food, that I used to train all of my puppies until my last one. Protein is no longer the first ingredient, and my dogs don’t like it as much. They have also steadily raised the prices while making the bags smaller. And yes, my dogs too, have started having more episodes of G.I. problems. I am now steadily moving them to a limited ingredient, raw-based food diet. I will stop buying NB as soon as I have transitioned my pups. Dick Van Patten is rolling in his grave, and his heirs should be ashamed of themselves.

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    Reviewed July 1, 2018

    The last bag of Natural Balance Lamb and Rice LID I purchased on June 26, 2018 had all 4 of my dogs vomiting with liquid bowels and very lethargic within 12 hours after eating it. One of my 4 dogs is highly sensitive to any kind of pea protein as a filler in grain free foods so I have been getting Natural Balance dry dog food for her for about a year since it doesn't use any form of pea. The others were getting it as part of their rotation. They all seem to have fully recovered once it was all out of their systems, but looking at other reviews now I'm worried about any long term issues that may surface in the future. I will never buy this brand again.

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    Customer ServicePunctuality & Speed

    Reviewed June 13, 2018

    My 2 bulldogs have been on this food for years (1 for 7 and 1 for 3) due to food sensitivities. The last bag (Lamb and Rice LID) I purchased on June 8, 2018 made both my dogs sick with diarrhea and GI problems. At first did not realize it was the food. Put them on rice and pumpkin to settle their stomachs. Slowly restarted the food and it happened all over again 2 days later. Due to 5 days of diarrhea I had to bring them both to the vet ($500+ later). My older dog barely is getting up from his bed. After reading some reviews on different sites this seems to be a recent trend with the Natural Balance products. I contacted the company and all they could say was that there was a formula change a couple months ago and that they test for 9 contaminants. Was not very satisfied with their response. Be very careful with your pets!

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    Reviewed June 13, 2018

    I am so sad and worried. I used to buy Blue Buffalo and on the recommendation of my pet store switched to Natural Balance. Recently, my cat stopped eating much of his food, and started losing weight. I was worried maybe his teeth were hurting. I check them and they were fine, but added a bit of water to his food. He started eating it but would then throw up occasionally (Green pea and Salmon). When I went to the store to buy another bag this weekend, they said the supplier is having an "issue" with this formulation and the only one available for me to buy was the Green pea and chicken. He's eating this one enthusiastically, but my trust has been broken. He still seems to be losing a bit of weight as well and it's noticeable for a cat that was at 14 pounds just a few weeks ago. I'm throwing out the entire bag tomorrow and buying a different brand.

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    Reviewed June 10, 2018

    I bought the limited ingredient fish flavor. Mixed it with the brand I normally give her. She started with diarrhea and within 3-5 days would vomit after she ate it. The only thing she is throwing up is the undigested food. Once it’s out of her she feels better. Won’t buy it again.

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    Reviewed June 6, 2018

    Similar to other recent reviews. My dogs have been on this food for all or majority of their lives. I have a senior dog that is 15 and she has been on this food for 8yrs. The last bag I bought (venison and sweet potato is the flavor I have always used) both dogs are refusing to eat and we have had issues with them throwing up after eating. I also plan on taking my food to be tested as it is unlikely that both dogs would at the same time start to refuse food. These are labs who have always been healthy eaters and have also recently had full blood workups. Something in their formula must have change.

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    Reviewed May 10, 2018

    My dog has severe allergies and has been eating Natural Balance Chicken and Sweet Potato for 3 or 4 years now. I have always loved this brand until recently, my dog became very sick, he is not eating and has lost a lot of weight. After multiple vet visits and vet bills up over $1500 come to find out he has high Ionized calcium levels in his blood (all of a sudden). We have never ever had any issues with him. Since the change of ownership and formula my dog has become extremely ill and not sure what the outcome will be. I am extremely overwhelmed with all of this. The vet did tell me to this may have been from his food. I will be submitting his food to test for poison, etc. I wish they would not change something that worked so well for years to save a buck. Now my dog is suffering and it could be terminal. Thanks Natural Balance.

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    Reviewed May 7, 2018

    I love the limited ingredients, grain free and the variety of flavor/ingredient offerings Natural Balance provide. My dogs cannot eat anything 'with feathers' so the sweet potato and fish recipe is perfect for them. We get compliments on how shiny and soft their coat is all the time! We have 2 dogs at 40-60 lbs and the 26 lbs bag lasts us about 3 weeks.

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    Price

    Reviewed April 29, 2018

    I have a very large hound that is allergic to everything and also has digestive issues. The Natural Balance limited ingredients brands are the only food she can tolerate. It's a bit pricey but compared to the vet bills it's really worth it. I go through 2 each 26 lb bags a month. I find my dogs are happy and healthy and they enjoy the food.

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    Customer Service

    Reviewed April 3, 2018

    I have contacted Natural Balance asking two simple questions: 1) If the chicken they use antibiotics free. 2) Where are the products made. They refused to answer in writing and insist that they talk to me on the phone. I just do not trust the company that is not transparent. Although my cat enjoys their wet food, I decided to go with other more honest company that has nothing to hide.

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    Customer Service

    Reviewed March 29, 2018

    Natural Balance Sweet Potato and Venison Dog Food - My dog has been eating this formulation for the majority of his life (he is now 11) without issue. With the second to last bag I bought, I noticed he would vomit sometimes directly after eating. I assumed he was eating too quickly and so I began separating his feedings into two portions. With this new bag, he has been vomiting every single time he eats as well as for a few hours after. I am taking him to the vet today. I called Natural Balance customer service and was informed the formulation had changed. I told them I am going to have the food tested and publish the results. They offered me a refund for this bag and I am opening a medical complaint with them after the vet. Food was purchased on Sunday 3/25/18 from PetSmart in Bellmore, NY on Merrick Road.

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    Verified purchase
    Staff

    Reviewed March 21, 2018

    When you don't use preservatives sometimes you get worms in the food. Sorry but you cannot have it both ways!! I have personally been feeding several Natural Balance products to my tiny fussy dog for ten years!! When I got him he was not abused, however, the people who had him did not realize that he needed tiny dog food. Eating for him was a horrible experience!! When I finally discovered this food (Mini Chicken & Sweet Potatoe and Venison treats), he went crazy for it!!! They sadly took the rolled tiny dog food off the market, the new one he did not like :(. But we still give him the Jumpin' Stix. He has tooth issues so the food has to be small and soft!! These Jumpin' Stix treats are the best!!

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    Reviewed March 14, 2018

    We recently switched to Natural Balance Chicken and Sweet Potato dry food. We gradually switched using a mixture of old food and Natural Balance Brand. After a week or so, our 7 year old became very bloated and his legs swelled. Concerned because this had never happened before, we rushed to an emergency vet. After blood and urine tests, it showed he was losing protein. Also did an ultrasound and no other issues were found and kidneys looked normal. Due to the amount of loss detected in his tests, he has been diagnosed as severe kidney disease and prescribed medications and a special kidney care diet. I have to question this and had thoughts from the get go that it might be food related.

    He hasn't lost any weight and was an extremely active and happy dog before our rush to emergency and even then was ready to play and energetic. Eating eagerly etc. To think that he has severe kidney disease is hard to swallow. $1000+ later of vet bills, tests, plus meds and special diet, I can't help but think it is food related especially after reading other reviews. I will be sure to tell anyone that is thinking to buy this food to try another brand as it simply is not worth the risk! Our story is too similar to other stories.

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    Punctuality & Speed

    Reviewed Feb. 8, 2018

    I’m reading the poor reviews for this product and all I can think is “really”? Almost everyone starts with I changed my pets food or I decided to try... First of all changing your pet's food is a process not to be done spontaneously or quickly. It’s a slow introduction process. That’s why your pets are sick. And if your pet has a food allergy you need to read ALL ingredients before introducing the food. One person said he found worms in the roll food. Although not appealing, you have to wonder how many worms your pets eat outside. Natural is natural. This food has been the best I have ever purchased for my pets. They thrive well with no issues. I have a dog with digestive issues and allergies and he does very well with this food. In my opinion the poor reviews are due to user error and not the food itself.

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    Verified purchase
    Customer ServiceStaff

    Reviewed Jan. 28, 2018

    I’ve been feeding my dogs Natural Balance dry Sweet Potatoe and Venison for about 5 years now. I chose this food, because I was looking for the healthiest diet with the least cheap fillers in it, and at the time this seemed to be the best food. They did well on this until September of 2017. They all started getting sick and I contacted the store I purchased it from as well as Natural Balance who assured me there hadn’t been any changes. I was sent another bag and it seemed to be a bit better as their tummy’s calmed down.

    In the next few months I started to notice they wouldn’t eat their food all day until they were super hungry at night and would not finish it. In Late November 2017 they all started having horrible gas and bloating and looked like they felt miserable. I called the store I purchased from again and gave them the details and the batch numbers on the bag. They didn’t offer a refund or anything and shipped out my next bag, saying to get back to them after the dogs eat the new bag of food. Well they did start the new bag and the same thing, they didn’t want to eat. I got a call from natural balance again and they said nothing changed, but we’re surprised I was still getting the dog food since they had been back ordered due to a shortage of Venison, hmm.

    Nobody mentioned this to me before. By the time I spoke to them, my dogs all has loose stool, horrible gas and were miserable. I stopped the food for a week and have them rice and boiled turkey breast and they seemed a little better. As soon as I started the food back up, they were all miserable again. One dog started vomiting for 24 hrs and having pure watery diarrhea. The others still ate the food a little and were not feeling well. We took in stool samples to the vet paid for blood work, urine cultures and had to have our dog injected with antibiotics and nausea medicine. It was a nightmare. He had us up all night for two days prior to being able to get him to the vet. We live in a rural area and weren’t able to get to our vet until Monday. He is off of the food and is on medicine and hopefully healing.

    The other two dogs were still on the food this past week and would not finish it. Now all are having horrible watery diarrhea and gas and we are stopping the food for good. Of course it’s the weekend again and we can’t get them to our Vet until Monday. We have already put a call into our vet about this and are hoping they can help all of our babies. This is so stressful and is making me sick worrying about our babies who we give the best care. All of our dogs are healthy or were before this started happening. Everyone had a clean bill of Health in October with healthy lab work, fecals, and all.

    I’m feeling like there’s something Natural Balance is not admitting and it’s slowly killing my dogs. Natural Balance, step up and stop putting garbage in your foods, or sourcing from China if that’s what you’re doing. I’m sleepless, and sick worrying about whether or not my dogs are going to get better. Natural Balance I will be calling you and the company who ships food to us Monday to give you more information on this matter and to express my frustration.

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    Factual basis uncertain
    Price

    Reviewed Dec. 16, 2017

    After 2 days my dog developed severe diarrhea. This Dry Dog Food is the only thing new that Ichabod Crane has received. I'm very disappointed, I have now read more reviews and the same is happening to other puppies/dogs. Natural Balance why are you allowing this to continue? You know by now what's wrong with what you're selling to us. My dog and other people's dogs are NOT collateral damage!!

    What do I advise... Check your plant for contamination, if found clean it up, fix the problem, admit it, apologize and do a recall. Stop buying your ingredients from other Countries. We, I, you, are responsible to make sure that our animals are healthy, feed well and happy. We will not stand by and allow this to happen because no matter how big of a company you Natural Balance are, We will make sure by voicing our experience with your brand that this stops here, that no other animal Mom/Dad will have to watch their fur babies experience severe diarrhea, loss of appetite, throwing up and then multiple vet visits. And unfortunately at times rare but it still happens their death because of your dog food!

    Take heed Natural Balance. We have giving you opportunity after opportunity to make this right. You have hurt our babies. Our vet bills are costly. Our hearts are crying, and our patience have worn thin. We are mad as hell and you're not listening to us or our sick dogs. Next step will be a class action lawsuit! I will not let this go. You have hurt my fur baby, my Ichabod Crane, it rips my heart out each time I watch as my puppy/dog cries in pain because his stomach hurts, as he poops his guts out and yelps doing it, as he looks up at me for help.

    It kills me because I am and you Natural Balance are at fault, I bought Your brand of dog food believing in your marketing your product, I fed your brand to him and now he's sick. That feeling of failure Natural Balance is on you. I'm a vicious mother when it comes to my little ones!! Fix your mess Natural Balance! I stand by my review and it has been verified. Ball's in your court Natural Balance. Do the right thing. Stop hurting our animals!

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    No response received

    Reviewed Dec. 6, 2017

    We have two dogs and three cats and all five of them thrive on Natural Balance food. They ate healthy, their teeth are looking good and digestion is normal. Natural Balance is a great food.

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    Reviewed Dec. 5, 2017

    After a few months my dog will go for a day or 2 and not eat it. Then will eat it once they're hungry. I even change the food in the bowl daily thinking maybe the food gets stale. This also happened with Blue Wolf so we switched to this brand and not sure I want to keep switching to figure out what they'll consistently eat.

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    Staff

    Reviewed Dec. 4, 2017

    We changed to Natural Balance after seeing the vet when one of our dogs got sick. She advised us that the food we were giving her was part of her problem and we needed to give our dogs a much healthier food to help prevent them from developing the same condition she had. Which for her was fatal. The vet is very pleased with our choice, Natural Balance L.I.D. Chicken and Sweet Potato. Our senior dogs love it and are all very healthy and our new puppy loves it as well. All ages eat the same food so no need to buy puppy food and senior as it is made for all ages. Plus, it's much easier on the pocket.

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    Reviewed Dec. 3, 2017

    Natural Balance dry dog food is the perfect fit for my two furbabies. There are several formulas, all with great ingredients, that they eagerly dive into at each meal. I also use the chubs of soft food as a special treat with their kibble.

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    Reviewed Dec. 2, 2017

    I tried different flavors but my yorkies did not seem to really like it. I had to doctor it up to get them to eat it. But they are eating Bil-Jac and liked it right off.

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    Reviewed Dec. 1, 2017

    This a dog brand that I can trust. Good wholesome ingredients, no fillers. My dog eats less than a regular brand and she stays fuller longer. Great bang for my buck and is available in large chunks which is hard to find for large breed dogs.

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    Reviewed Nov. 30, 2017

    I read dog food ingredients without fail as I believe that investing in higher quality food for my pets (just like for me) sets them up for better health and lower doc bills in the long run. Plus they deserve to enjoy their food too! My dog has enjoyed Natural Balance lamb since she was a puppy.

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    Reviewed Nov. 29, 2017

    For me it is the best value I can find in a dog or cat food, and most of my pets have been very healthy, happy, and playful. I live in a high, dry climate, so I have been feeding Pure Balance Salmon and Pea for the omega 3's and the convenience of shopping at Walmart. I recommend it to customers whenever I am in a pet food department anywhere, when appropriate. I have had a lot of pets in my life, and worked in a small pet store for a while in the 90's. The owner taught me a lot about nutrition, and Pure Balance is my choice.

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    Reviewed Nov. 29, 2017

    This is the best dog food I have ever bought... It has good ingredients and is healthy for my pets. I prefer this food over the more pricier ones.

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    Reviewed Nov. 28, 2017

    One of our 3 large dogs is a very picky eater, especially when it comes to his dry dog food. I worry about taste, but also about the quality of the food. I've researched my options and when it comes to taste and trusted ingredients, my picky eater enjoys Blue Buffalo and the Natural Balance's Sweet Potato and Fish.

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    Reviewed Nov. 26, 2017

    Dog brand has many choices. I buy only small bites for my dog and I wish there were more choices there. I read the ingredient list and compare brands. This seems to compare to higher priced brands.

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    Reviewed Nov. 24, 2017

    Ralphie [our 11 year old Nova Scotia Duck Tolling Retriever] LOVES the taste and I love the ingredients in the can of Lamb - they are all good ingredients and I don't have to worry.

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    Price

    Reviewed Nov. 23, 2017

    The Natural Balance pet food is Grain free so my dogs love it, but expensive. Plus I can not always find it. It would be nice if it came in a 50 lb. Bag since I am feeding 2 large dogs.

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    Staff

    Reviewed Nov. 22, 2017

    She loves this food! As soon as I put it in the bowl she ate it up! Just started using it. Switched from Purina when I went to buy it there were maggots on the bag!

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    PriceStaff

    Reviewed Nov. 21, 2017

    My dog has food allergies. We have tried almost every brand of food on the market and it either does not help, it makes his problem worse or it is just too expensive for my budget. Natural Balance has been our happy medium for over a year. He likes it and is happy & much healthier with significantly less skin issues now.

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    Staff

    Reviewed Nov. 15, 2017

    I have a cat with a fish allergy. He was doing great on this then his itch attacks started and kept getting worse. I started looking for another food to try and when comparing ingredients, found they added fish oil! I'm so disappointed in this company! They call it a limited ingredient diet, but it's not really. Now trying to find a fish free food that he likes as much as he did this one.

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    Reviewed Oct. 11, 2017

    Worms in sealed roll of lamb and chicken dog food roll - Bought this product made by Natural Balance on the clearance rack of a major pet supplier and I will be returning the packaging. I fed my dog a small end piece before I unwrapped it. Afterwards I removed the wrapping to cut the food roll into portions and found a white worm crawling around in the food. This food seemed packaged well but now I don't know what garbage I just fed my dog. I will be returning the packaging to the supplier for a refund and will be very weary of this brand from now on.

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    Price

    Reviewed Aug. 16, 2017

    It's a great product with the company's high quality ingredients and commitment to keeping our pets safe with their product tests. Would like it to be lower priced but it's worth it knowing the company's high standards!

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    Punctuality & SpeedStaff

    Reviewed May 27, 2017

    I have a Lab that has eaten your product ever since we picked him up at 5 weeks old. The breeder recommended your brand as a product we could buy in pet stores. He loves the food and (as another reviewer stated) he acts like it is almost a treat. Gunner makes regular vet visits and is lean, but is about 80 lbs. and 25 inches tall. He is only 18 months old now, but has tremendous energy and learns everything so quickly. Thank you.

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    PriceStaff

    Reviewed April 3, 2017

    I recently found this Dry Dog food at my local global pet foods. My 8+ year old female German Shepherd has skin/food allergies. The sales staff were very helpful in recommending Natural Balance Limited Ingredient Diet. I was using a veterinarian brand which was helping but unfortunately the prices kept increasing. We put her on the Duck & Potato dry food for adults. She loved it. I even started using the kibble for a treat. Unfortunately the Ducks was out of stock 2 times after returning to purchase more. I was told the manufacturer was having issues supplying the Duck.

    The representative for Natural Balance gave me a free 4.5lb bag of Bison Sweet Potato to mix in with her leftover dry Duck. She has had no issues switching over. She looks forward to meal time & I'm thrilled with their products. Thank you Natural Balance L.I.D. for making food available for sensitive skin/food allergies that don't break the bank and still allow pet owners to spoil their 4 legged family with peace of mind.

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    Staff

    Reviewed Feb. 23, 2017

    My cats love this stuff, it is the limited ingredient formula. I have 3 cats, all of them love and I've had no problems with it as far as reactions. The cats eat the "green pea & duck" flavor that has no fillers or additives. It keeps them lean and healthy.

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    Reviewed Jan. 27, 2017

    The quality of good ingredients is why this is my favorite brand. The quality in its safety is outstanding. I never worry about recall contamination with Natural Balance. I highly recommend it to all pet owners. Your pets deserve the best!!

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    Price

    Reviewed Jan. 19, 2017

    This dog food is probably one of the very best dog foods available out there today. Is it worth the price you have to pay? If you have the extra income to be able to afford it, yes it is then you wouldn't have to work as hard as I do to feed them as nutritionally, but much more economically. I buy a very good dog, but much cheaper and it doesn't have enough nutrients to meet my dogs' needs, so I meet that with dog safe fruit, vegetables, grains, and protein, which I buy separately and prepare myself and mix and freeze with the dry dog food that I buy. It usually takes me a two day weekend to cook, mix, measure, and individually divide into containers each meal for 3 weeks of feedings for 2 Great Danes, but it saves me hundreds of dollars.

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    Reviewed Jan. 18, 2017

    I like the fact that there is sweet potato and venison. The venison is an animal that is unusual in dog food and there is less chance for allergies. There isn't any filler or bi-products. My dog really likes it and has eaten it for years.

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    Reviewed Jan. 15, 2017

    Natural Balance is my go to dog food because it's not full of chemicals, coloring, and things I don't think is healthy for a dog to consume. My dog loves it and it looks and smells like actual food. My only problem is that it's sometimes hard to find, but lately seems more stores stock it. Great product.

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    Staff

    Reviewed Dec. 16, 2016

    I have 2 cats, Abbi and Lea. Abbi was vomiting and retching a lot so I took her to the vet. After a number of tests, blood work, meds, and $1,000.00 later, I took the advice of a friend who worked for the Petsmart Banfield Hospital and called a woman who rescues animals. Lo and behold I was told to switch her to a grain free food. She recommended Natural Balance. Well I can't begin to tell you how happy I was when Abbi stopped the vomiting and retching. My other cat Lea never had a problem but she is also on Natural Balance. I will never go back to the other products on the market.

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    Verified purchase

    Reviewed Dec. 12, 2016

    Since the company has changed ownership, the formula has changed dramatically. The first ingredient now is sweet potato. It now causes all of my dogs to have serious digestive problems and bad body odor. I have been using this same products for 10 or 12 years and am sad to see that the product Dick Van Patten had worked so hard to formulate, has been downgraded to cheap junk that makes dogs sick. I knew this would happen one day, but wished it would not. I am a dog trainer and recommended it to all of my students and anyone I knew that had a dog that had allergies or food issues. Now I am having to move yet again. When you have a good product, why not leave it alone, especially when it sells. I was feeding up to 8 dogs at one point. Now I cannot even handle watching how upset their systems are using this food.

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    Factual basis uncertain
    Staff

    Reviewed Nov. 23, 2016

    Let me start by saying I'm not a crazy vegan trying to push my diet on my pet. I got my Momo in 2002 as a 3-month old puppy who was dumped on the side of the road with her litter mates in farm country where there is no dog shelter. She was some sort of lab mix and my then boyfriend (now husband) and I loved and doted on her then as we do our own biological children now. We believe if you take on the responsibility of adopting an animal you do so for life and you have a responsibility to give them a quality of life. Around 6 months of age, Mo started obsessively licking her paws and belly until she was bald and raw and she constantly scratched herself. The vet confirmed she was free from fleas and any other parasites. I knew dogs that got heat rash and would lick but our dog was exclusively indoors except for leash walks. This is when the internet was really growing and I worked in IT so I started reaching out online.

    It seemed her allergy had to be systemic and I became certain it was diet related. I began cycling through diets - raw meat, home cooked, you name it, but she still suffered. You read a lot today about dogs allergic to grains, but back then I stumbled on a few articles about dogs allergic to animal protein. That would explain why she hadn't improved on any of the homemade diets. I searched for a vegetarian formula dog food and the only one available at the time was this one from Natural Balance. Only problem it was a specialty food at the time and hard to find. The closest store that sold it was 100 miles away. Buying online and having it shipped was cost-prohibitive for a 60-pound lab mix. Thankfully, there was one pet store in my hometown (about 200 miles away) that sold it. Since we visited my parents regularly, we decided to try a bag the next time we visited. All of her symptoms cleared immediately.

    Initially my vet thought I was absolutely bonkers, but year after year at Mo's annual checkup, he would look her over and comment on how great her coat looked and ask what I was feeding her. After a few years he stopped looking shocked when I reminded him that she was on the vegetarian food because of her allergies. We made stocking up on dog food a part of our visits to my parents. Around the time Mo was age 11 or 12, Petsmart started carrying Natural Balance and I couldn't have been any more ecstatic. Other companies started coming out with vegetarian formulas that seemed more palatable but they just don't seem to have the same high nutritional content.

    We finally had to say goodbye to our Mo this past April after 14 years which is pretty amazing for a large dog. We truly believe that her food contributed to her overall health and longevity so our new puppy also eats Natural Balance (though we give her the slightly cheaper kind with animal proteins). Thank you for providing a quality food for our beloved family members.

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    Reviewed Sept. 29, 2016

    This food I have fed Charlie my 3 year old English Bulldog his whole life. I swear by it. This food has different flavors, grain-free and has not caused any skin allergies to him. When I first got Charlie he was very sick and when I went on the bully form I saw readers feeding this food to their dogs. I would not change anything about it. We just introduced a female Rotty to our family and she is on the same food as well. Thank You Natural Balance for your consistency to provide healthy food to our 4 legged children.

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    Reviewed Sept. 14, 2016

    After purchasing Natural Balance green pea and venison cat food, our cat regurgitated his afternoon feeding every day for a week. The wet, regurgitated food actually bleached the color out of some floor tiles and I thought, that can't be good. I switched brands and no more throwing up.

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    Staff

    Reviewed Sept. 12, 2016

    My 2 year old Jack Russell mix has always had food allergies requiring a limited ingredient diet. Most recently with the stress of my being away for a 2 week hospital stay he developed IBS (Intestinal Bowel Syndrome). Putting him on a bland diet didn't really help. My vet said to feed an uncommon protein as well as keeping his diet very restricted. I picked up a bag of Natural Balance L.I.D. Sweet Potato & Venison kibble and also the wet food. First off he loves it. He is a picky eater. Second, his IBS symptoms are now gone! He's back to being an active happy dog. This food is everything I could have hoped for.

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    Staff

    Reviewed Aug. 21, 2016

    I recently switched dog food to the natural balance salmon and sweet potato as I liked the small bite size food and thought this would be good for my Boston terrier. Needless to say, he was on it for 5 days when he developed severe diarrhea. I stopped the food and just feeding him boiled chicken and rice. I will be putting him back on the wellness dog food grain free core small bites. He was on another wellness food and never had issues. Should have done more research, the natural balance food has a lot of negative reviews and there must be good cause for that.

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    Factual basis uncertain

    Reviewed Aug. 12, 2016

    When I adopted my dog several years ago, she was a few years old and came with a large bag of prescription food designed for dogs with wheat allergies. After her first visit, I was informed it was unlikely she had a wheat allergy and was relieved, because the food cost over $50/bag. After she finished the bag, I purchased a more affordable bag of food for her and it made her completely miserable with scratching. Over the next few months I tried several different foods with her to no avail, she was itchy, and suffering from chronic ear infections and digestion problems.

    I had just about resigned myself to paying for the prescription dog food again when I tried Natural Balance's Salmon and Sweet Potato formula (my dog had shown a very negative reaction to beef-first and even chicken-first foods, so I knew I needed to go with a fish formula), and it was a game changer. She's been eating nothing else for a few years now and it has significantly improved her quality of life. She has so many allergies, she can't even have treats most dogs can eat, luckily Natural Balance has a dog cookie in the same Salmon flavor that she's nuts for!

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    Staff

    Reviewed May 20, 2016

    I switched my small terrier from Wellness Grain Free to Natural Balance L.I.D. Potato and Duck a few weeks ago for her skin allergies and sensitive stomach. She has done great on it. Her scabby skin is clearing up and her stomach problems are gone. She is also starting to lose a little weight on this too. This is a great food for dogs with allergies and sensitive stomachs.

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    Staff

    Reviewed April 28, 2016

    Our 3-year-old English Setter mix was prone to itchy skin rashes. PetSmart recommended the Natural Balance Rabbit and Potato. He did really well on that and we were satisfied. They discontinued the rabbit and potato so we switched him to venison and sweet potato. Soon after, we adopted a Jack Russell-Chihuahua puppy. We couldn't keep her out of her big brother's food and she smelled awful, like cat pee. Bathing didn't help. I started worrying something was medically wrong with her and Googled it, and found a number of reports of Natural Balance making dogs smell like cat pee.

    We switched to Under the Sun lamb variety (mixed with an over the counter probiotic powder for dogs since I wanted to stop Natural Balance right away, not phase it out) and after one meal we noticed an immediate improvement. Within 48 hours, she smelled delightfully puppy-like and I'm so relieved the problem was that simple to fix. Wish I'd solved it weeks ago and thought our story might help others get to the root of the problem sooner!

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    Profile pic of the author.

    Reviewed March 10, 2016

    My dog suffered from loose stools on other brands, but after switching to Natural Balance her stools are very firm and easy to pick up. I really like this company. My only complaint is that I would like to see meat as the first ingredient. I also like the unique shape and size of the kibble which is shaped like a flattened disc which encourages dogs to chew rather than just swallow the kibble whole. Overall I'm very satisfied with the results of this brand and would recommend it to others. I really love that Natural Balance has so many flavors to choose from and that they make limited ingredient treats as well. Right now my dog's on sweet potato and venison.

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    Price

    Reviewed Feb. 29, 2016

    My English bulldog always suffered from skin issues so I thought switching him to duck and potatoes would be a good idea. After 2 weeks of feeding him this he started to swell. It was 350.00 at the vet, blood work showed low protein in blood. First vet couldn't figured his diagnosis out. It was an animal hospital at that. Second vet told me was a reaction to the dog food. My dog almost died from dehydration and he was bad, didn't move for the whole weekend. So I stopped the food, swelling went down and he looks a lot better. Just beware if any one deals with this with their animal, stop food. He was always on Purina One lamb and rice so I will switch back to that and never use this food again. Almost cost his life and for 61 dollars for a 25 lb bag it is unbelievable. I know all dogs are different but I just am so upset he is getting boiled chicken and rice for now.

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    Factual basis uncertain
    Price

    Reviewed Feb. 12, 2016

    First let me say my 2 small dogs have enjoyed the Vegetarian Formula and I never had a problem. Both my dogs extremely active running their yard every chance they'd get. This past December I purchased the Duck and Potato because it was on clearance at 1/2 price, not realizing the food was being discontinued at my local pet store. The first dinner serving was 1/2 cup. My 12 yr old cockapoo ate it right up. My 7 yr old terrier won't touch it. Within an hour my cockapoo began coughing and choking but nothing was coming up. He coughed through out night and spent the next 2 days in his crate. Won't come out to eat, drink or go outside. His eyes became very watery and his nose was dripping and that horrible cough! He couldn't stand up on his own and was shaking constantly.

    On the morning of the 3rd day I realized something was terribly wrong. I began spoon feeding him water and a homemade lentil soup recipe (lentils, rice, carrots and spinach). So here we are 1 month later and he can finally stand on his own. Still shaking but not as bad. He lost 4 lbs out of his original 12. A blanket helps calm his shaking. I have to carry him down the stairs and from there he can manage to go potty. I still give him the soup twice a day and water with 2 drops of chlorophyll.

    As I researched the "dog food" industry I have become aware of the human greed in all this. The destruction of animals for our food gives rise to all the left overs that are imposed on our pets. Regardless if it's healthy for them or not. I choose not to support the dog food industry anymore but take the time and effort to create food for them that I know will be beneficial..... PS I didn't bother to return the 2 bags I bought... I threw them away!!

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    Factual basis uncertain

    Reviewed Dec. 27, 2015

    I found a piece of blue latex in a can I had just opened. It looks like it came from a rubber glove. As you can imagine I was horrified. Grateful I saw it & my dog didn't eat it. Throwing all of the remaining cans I have in the trash. Would donate but who knows what's lurking in there. Shame on Natural Balance for having such poor quality control.

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    Factual basis uncertain
    Staff

    Reviewed Dec. 13, 2015

    In the summer of 2015, I switched from Eukanuba dry dog food for my golden retriever to Natural Balance Lamb & Brown Rice dry dog food thinking this would be a healthier food for him as it was marketed as all-natural. I had also noticed PetSmart had significantly cut back their Eukanuba inventory & increased inventory of "all-natural food brands". Although he seemed to like the food, over the next 3 weeks he became violently ill, throwing up several times a week & having continuous diarrhea.

    I took him to the vet several times & they could not find why he was so sick. He has been a healthy dog the entire 6 years I've had him. At my vet's recommendation, I switched him back to Eukanuba. He has not thrown up or had diarrhea since! I will never again switch his food & want to warn others if you notice these signs do not keep your pet on this food. I sincerely hope he does not have any long term damage from whatever was in this food to make him so sick.

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    Factual basis uncertain

    Reviewed Dec. 4, 2015

    This summer my two dogs and cat were constantly throwing up and having other gastro problems. My vet kept giving me meds and special RX dog food that masked the real problems. I finally decided to get a second opinion and the change has been unbelievable. All three of my animals are on Natural Balance limited ingredients and the problems stopped and their coats are silky. I will not feed them anything else ever again. Even their treats are Natural Balance. I would like to see more pet stores carry a wider selection of their products as it seems to fly off the shelves.

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    Reviewed Nov. 17, 2015

    My dogs always ate Nature's Balance. They changed their formula last year, my dogs won't eat it. It smells gross? I have 2 small dogs under 10 lbs and now they won't eat dog food. I've tried literally 100, I have to make them food now.

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    Factual basis uncertain

    Reviewed Nov. 17, 2015

    My only issue is you can't find it except in specialty stores. Or they have to order it for you. The food itself is all natural with no fillers and our dog loves it.

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    Staff

    Reviewed Nov. 16, 2015

    First time I fed my Shih Tzu, this past Thur., less than half the can of sweet potato & fish which she at first turned her nose up but since she was hungry she ate it. The following morning my dog was lethargic, and just to sick to take even water. A rush to the vet where we did a blood test to see what was up. Thankfully we couldn't find any liver or kidney problems. I came home and found she had thrown up the dinner and bile. Thank goodness or else she could have been sicker. She finally took water and slowly got some strength back. This food got her sick and I don't know how you can continue selling it with all the complaints. Don't buy this!

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    Factual basis uncertain
    Price

    Reviewed Nov. 16, 2015

    It is a high-quality protein source as the first ingredient, without grains so it is a complete and balanced gluten free dog food. The price is kind on our budget.

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    Reviewed Nov. 14, 2015

    Real food, no wheat fillers or byproducts. Good for my dog, decent value, somewhat limited availability. NEVER upsets little guys digestion. No diarrhea or constipation.

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    Reviewed Nov. 10, 2015

    In the ever changing dog food market I wanted to feed my dogs something very nutritious and palatable. We chose Natural Balance's Synergy for our 11 yo Chocolate Lab and 2 yo Pomeranian. They ate the first few kibble enthusiastically. However, after just a few bites they started picking it out and dropping it on the floor. After a couple days of trying to change them over, they refused to eat, developed diarrhea, HORRIBLE gas and vomiting. I called the store where we purchased it and was able to exchange it for their regular food. A couple days on rice and chicken and they are nearly back to normal.

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    Factual basis uncertain
    Price

    Reviewed Nov. 7, 2015

    Excellent dog food. Grain free and uses all natural ingredients. On the higher side of pricing, but it is worth the money. Feeding your dog well is probably the most important thing you do for it.

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    Staff

    Reviewed Nov. 3, 2015

    I fed our little Corky dog Natural Balance for at least 13 years. He enjoyed several of the flavors and never had a digestive problem with it. I especially liked that they also have several different treats that go along with the dog food. It was a favorite part of his day to see us reach in the bag that he knew had a treat for him.

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    Reviewed Nov. 1, 2015

    I wanted a brand that consisted of a good balance of nutrients, protein and other essentials from natural products and I found this with Natural Balance.

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    Reviewed Oct. 30, 2015

    The Salmon and Sweet Potato is fabulous and the dog acted like it was a treat. The chicken, however, makes for loose bowels even though he loves the taste.

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    Reviewed Oct. 26, 2015

    Very good. It has high protein and not a lot of fillers like most of the other dog foods have. It also does not have cancer causing material like the other brands do. Our dog love this brand. Has a lot of fish in it, but they also have a chicken brand. It has helped our dog with his skin. Very good dog food.

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    Price

    Reviewed Oct. 22, 2015

    I have purchased many of the different dog food flavors for my dogs. We purchase them because they are grain free and use real ingredients. The brand was also recommended to us by friends who own a pet boutique and carry high end dog foods. The food is more expensive, but it last a while and our dogs are worth the cost.

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    Customer Service

    Reviewed Sept. 28, 2015

    I bought my cats a small bag of this limited ingredient food over a month ago to try and it was fine. I tried to purchase the same product at Chewys.com where just the day before my purchase was to take place the product was available. When I tried to place my order the product was suddenly no longer available. I call Chewys and they could offer no explanation. So I went to a local pet store and they still carried the product.. another small bag purchased. 3 or 4 days ago I purchased a larger bag from the same pet store and my cats are all horribly ill. NOW I look and see that the negative complaints are blocked although I can still read some. What the heck is going on. I cannot reach Pet Naturals but my cats are having the same issues and I cannot afford a vet for 3 cats right now.... Someone please help. Diarrhea, vomiting... it is horrible.

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    Factual basis uncertain
    Verified purchase

    Reviewed Sept. 24, 2015

    I switched from dry food to Natural Balance Duck Cat Food because it was the only food she wouldn't throw up. I had been using it for about 8 months, when suddenly the last two cases looked and smelled foul. They had a gelatinous goo in some of the cans & smelled like petroleum. Chewy.com sent me a free case after the first bad experience, but I'm still noticing it in the 2nd case. After reading all these bad reviews, I'm getting concerned. All my cats now have HORRID diarrhea & the youngest is back to throwing up. I may be switching my food AGAIN. **sigh**

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    Factual basis uncertain

    Reviewed Aug. 26, 2015

    I have a 10 week old Boston Terrier and had heard good reviews about Natural Balance and my vet also recommended it (over Purina Puppy Chow). So we switched him over a couple of weeks ago to Natural Balance and he went from inhaling his food to eating maybe half of it. He also began nibbling his paws/limbs, warm spots, and a red belly. The major change I noticed was severe mood swings. I didn't think anything of it until I read this forum and I'll definitely be switching. I am angry that a dog food company promoting 'natural' ingredients would so drastically affect my dog's behaviour within a two-week period. Good riddance.

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    Factual basis uncertain
    Verified purchase

    Reviewed Aug. 25, 2015

    My dog has been eating and enjoying NBSP&F formula kibble for the last 5 years. I just opened a new bag purchased yesterday (from a large pet chain store that is a new vendor) and noticed a dramatic difference in the appearance of the kibble. It appears much drier and lacks the distinctive sheen, it is lighter in color, and it doesn't appear to have the same thickness. I've included a picture that compares the new kibble with the old kibble (2 pieces of the new kibble are on the left compared to 2 pieces of the old kibble on the right). I'm wondering if there was a change in the formula and the quality of this product?

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    Resolved outside ConsumerAffairs

    Reviewed Aug. 23, 2015

    I have been looking at reviews for this dog food and am wondering why the negative reviews are crossed off. Is this company trying to hide something? I have my dog on natural balance potato and duck limited ingredients and am scared now that this food will cause serious health problems. I don't know what to do.

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    Resolved outside ConsumerAffairs

    Reviewed Aug. 19, 2015

    I purchased Natural Balance and noticed my dog wasn't acting normal after eating this food. A friend told me she that one of her dogs developed liver failure & the other kidney failure after eating Natural Balance food. Her vet told her the food had caused the problems & he was making a report to warn other pet owners. I went online & read the reports that had been crossed out. It seems clear that there are some serious & concerning issues with this food. I'm heading to my vet in the morning with the Natural Balance food to see what is going on with my dog. Please beware before giving animals Natural Balance!

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    Factual basis uncertain
    Staff

    Reviewed July 25, 2015

    For a number of years I used DVP NB dog food rolls due to my dog's food allergies. He just LOVED the lamb rolls. A couple of years ago I had to switch to a cheaper food for financial issues. Recently my dog developed inflammatory bowel disease which has made finding a food safe for him and one he likes. He has a picky pallet. I decided it was time to go back to his favorite food but to my horror, it is NOT the same food at all. It doesn't even look like there is any meat in it at all. After reading other reviews by so many other unhappy pet parents I don't understand why the company hasn't brought back the original formula??? At least have customers and the dogs a choice. My dog just nibbles a little bit of it instead of happily snarfing it down. His bm is loose which is a huge concern. Please listen to your customers - human and canine.

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    Resolved outside ConsumerAffairs

    Reviewed July 4, 2015

    Originally I had our Bernese Mountain Dog puppy on Canidae dry dog food, and then found out some negative things about how they had changed their recipes. Lo and behold after trying the recommended Natural Balance diets - the duck and sweet potato, the salmon recipe, and now the bison and sweet potato, I have to say that while they made his stools firm, his skin and coat conditions have gotten exponentially worse. His entire backside has developed hotspots and is dry and flaky - all in the two months that we've been feeding him this food. He is irritated and constantly licking and scratching.

    I should have known it was the entire brand of dog food and not just the protein. I just threw away my last few cups of kibble. Wish I had known about these negative reviews sooner but the ConsumerAffairs website CROSSES OUT THE NEGATIVE REVIEWS SO YOU CAN BARELY READ THEM!!! THIS NEEDS TO END! Dogs are suffering due to this food... Limited Ingredients my... **.

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    Factual basis uncertain
    Staff

    Reviewed June 24, 2015

    I had a major problem with Diamond brand dog food. My dog was lethargic, dull coat, coughing and vomiting and arthritic. Switched to Natural Balance limited lamb and rice. Dog got MUCH better- within 3 weeks he was shiny, energetic etc. However, the company has changed hands and the quality is going downhill. My dog is getting now sick from Natural Balance. I suspect sourcing of their ingredients has changed at the very least. Tires easily, coughs, arthritis symptoms are back, dandruff and coat condition is going downhill.

    My dog does not seem to have allergies except possibly to watermelon. He eats many different table scraps with NO ill effect. I use limited ingredient food to limit the chances of food contamination. I am now switching dog foods to a brand with few recalls and better quality control. When I first became aware of contamination and quality control in dog food was when I spent far too much money in vet bills with 4 different vets. How many dogs still have a severely impaired quality of life because of lose oversight in the pet food industries? I understand Del Monte has bought NB. I now have grave reservations about buying any human food made by Del Monte as well.

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    Verified purchase

    Reviewed June 20, 2015

    I changed to this food because one of my cats had a food sensitivity issue. In ONE day one of my kittens began vomiting. My foster kitten is now DYING. After reading these reviews I am POSITIVE this food is what is killing this precious kitten. I will be talking to my vet again in the morning to tell her and see if there is anything she can do to save his life. I AM SO MAD!! And Consumer Affairs...crossing out and making reviews barely readable is deplorable! Aren't good reviews also NOT fact confirmed? What is your agency for? Get on this and make it stop! What is your purpose if not to protect consumers?! Disgusting beyond belief!

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    Verified purchase
    Punctuality & Speed

    Reviewed June 18, 2015

    I learned very quickly that my pup was going to be grain free. She had vomiting, diarrhea, and skin irritation when eating normal puppy food. My friend suggested that I try grain free. I started using Natural Balance dog foods and noticed immediate good results. She stopped vomiting, the diarrhea stopped, and her skin started clearing up. After she turned a year I tried some "store brand" grain free foods and the irritations and problems came back. I switched her back, her problems disappeared. Looks like they've got a customer for the rest of her life.

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    Verified purchase

    Reviewed June 12, 2015

    In the last 24 hours, I have fed my dog one thing. And that is the Natural Balance dog food samples that we picked up from our local pet store. Since that feeding at 6:00 p.m., our 1.5 year old Border Collie mix has had 9 seizures. We did not purchase the samples so there is not a verified receipt. However we do have a receipt for the pet grooming that we received at the time/day/date.

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    Factual basis uncertain

    Reviewed June 11, 2015

    I had a healthy, happy 8 year old Pomeranian that ate Natural Balance Duck & Potato formula for over 4 years. She died 2 days ago of sudden liver disease, with no explanation because nothing in her life/diet changed. Judging by the reviews left here, there is no doubt in my mind that this food killed her. I still have the bag and food left that she was last eating. I intend to have it tested and prosecute this company to the full extent of the law. Buyers please don't risk losing your pet.

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    Staff

    Reviewed May 15, 2015

    I have two German shepherds and one Havanese. Fed all three on NB Brown Rice and Lamb. The Havanese and one shepherd are doing great. The shepherd has had loose stools off and on since I got her 4 years ago. On the NB her stools firmed up and she hasn't had a single instance of loose BM's. The Havanese could probably eat a truck and not suffer any ill effects. He's got a digestive tract I'd give my eye teeth for the GSDs to have. The second GSD, 13 mos. old, within days of starting the NB developed horrible diarrhea that got so bad I became frightened. Put her on lean cooked hamburger and white rice and in a few days she was okay.

    She has now tested positive for a B-12 deficiency and is getting shots to correct that. I switched her to NB Venison and Sweet Potato and she seems to be doing okay with that diet--it's been more than a month. Reading these accounts of bloody diarrhea and vomiting frightens me. But the fact that two of my dogs tolerate one NB food but the third became violently ill on it suggests to me that it may not be the food--at least not in cases where it doesn't smell bad. But so many people complained about the canned Ltd. Ingredients Venison and Brown Rice that I'm glad I haven't tried it.

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    Resolved outside ConsumerAffairs

    Reviewed May 7, 2015

    I love their dry and canned food LID venison & sweet potato- my dog is IBS and on novel proteins only. Recently I purchased two bags of the Natural Balance LID venison & sweet potato small dog treats and they made her ill within an hour of consuming, vomiting (projectile). I believe the expiration dates are June 2016. Will have to check to be sure. We usually feed these on a daily basis -- bad batch? Anyone?

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    Insufficient response received

    Reviewed March 15, 2015

    I fed my cat Natural Balance Limited Ingredients foods for many years. They offered a quality product until they were bought out by Del Monte. My cat had an awful rash on his stomach and lost a lot of hair on his belly. I didn't suspect the food until I noticed a difference in the appearance of the kibble. Then he developed terrible nausea, vomiting, diarrhea. His kidney values came back elevated and after discontinuing the food, they came back improved. It took $600 in vet bills to get him back on track and I hope the damage is not permanent. Please report your experiences to The Food and Drug Administration website. Natural Balance needs to be investigated. What is going into this food?

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    Factual basis uncertain

    Reviewed March 14, 2015

    We have fed all our shih tzus and our cats Natural Balance of varying types for over 15 years. In the last year both of our dogs and one of our cats have ended up with unexplained liver issues. The vet thought they were getting into something toxic in the yard, but I think it has been this food all along as they were perfectly healthy until the past year. $3,500.00 later (liver treatments, IV fluids etc.) I found this site, put two and two together and now am changing our pets' diets. We almost had one of our dogs put to sleep because of the severe liver issues. Thankfully, I found this site and we are now trying a chicken and rice detox before switching them over to Blue food. DO NOT feed your dog this food. It is not worth the risk. Del Monte now owns this company started by Dick Van Patten. They have changed the formula and something in it is making too many pets sick. How many have to die before they own up to this???

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    Factual basis uncertain

    Reviewed March 3, 2015

    My black lab was eating LID Sweet Potato and Fish (dry) for more than a year and I thought it was great. About a month ago I noticed the texture of the food changed and she began having severe diarrhea along with constant scratching. After researching possible causes, I discovered many other people having the same problem with the food. I started feeding her homemade rice and chicken and thank goodness she's back to normal.

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    Reviewed March 2, 2015

    My small breed dog spent 2 nights in Emergency Care at the Vet Hospital with Hemorrhagic Gastroenteritis which we believe was brought about by or that Natural Balance Limited Ingredient Diet Potato and Duck dry dog food contributed to. It was horrific to see my dog vomit & have diarrhea at the same time, and then expel frank red blood, at which time, I took him to the Emergency Room immediately. All other factors but diet were ruled out.

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    Staff

    Reviewed Feb. 25, 2015

    I can't believe it has taken this long for us to realize what Natural Balance has been putting our poor dogs through. We didn't put it all together until my boyfriend was doing some research and found all these reports and reviews from other pet owners about the negative affects their pets were experiencing, and now we can't believe how naive we were to all the signs. Here's everything we have noticed:

    5y/o English bulldog- he has been eating this brand for the past few years, but only in the last year or so has his breathing been getting worse. At the slightest bit of excitement (when we get home from work, someone new comes over, etc), he starts huffing and has what I would equate to an asthma attack. I specifically thought this was just a 'bulldog thing' because their breathing is naturally a bit more restrictive and problematic. Randomly a month ago, he spent 2 days not eating and throwing up multiple times.

    6 month old Corgi- she has been eating this food since we brought her home at 8 weeks old. She came from a healthy line of dogs and a responsible breeder. The first sign was around Christmas time when we started noticing small traces of blood in her urine. Worried, we took her to the vet to get tested for a UTI, she was put on antibiotics but everything came back normal. Hmmn. The blood stopped, so we assumed the issue was taken care of. Shortly after that, she too began to huff and have small little 'asthma attacks' in the mornings, or when someone new comes home. Not normal for a corgi, especially a young otherwise healthy and energetic dog.

    So here it is, between our 2 dogs in the past six months, we've had vomiting, blood in urine, and BOTH having breathing issues/mini asthma attacks. Will be dumping out the ENTIRE container of New Balance food the SECOND I get home and NEVER buying this again!!

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    Staff

    Reviewed Feb. 10, 2015

    Like many, we had the same health issue changes in our cats with Natural Balance. We have fed them Natural Balance Duck & Pea cat food for the past 5 years. Recently, it changed, the size of the pellets and the color. One cat that has been normal, began to have runny stools, and blood in stools. He is also overeating and gaining weight. He has never done this. The other cat who needs this food for allergies, began to break out in his food allergy rashes, many rashes ongoing. The only thing I can find is the food having changed. I went to the pet food store and they said the company was bought out by Del Monte. I'm saddened to read and learn all this news. I'm afraid to feed my cats this food for sure now! I am switching them to a better quality different brand of food. This is all so sad. Same thing happened to Feline Pine litter. Arm & Hammer bought them and destroyed the product. Good thing there are other products and alternatives!

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    Reviewed Feb. 9, 2015

    We have been feeding our six year old French Bulldog NB her whole life and never had a problem. The last three weeks or so she has been having severe diarrhea. After a few trips to the vet, and reading about the complaints on this site, we determined it might be the NB since the kibbles (after buying multiple bags) have been looking different from years past. They are dry and grainy. Shame on Del Monte for ruining this product.

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    Profile pic of the author.

    Reviewed Feb. 7, 2015

    Your Dog food made my Yorkie sick and pass blood. I'm angry and after reading all these complaints I feel violated. I kept my yorkie very healthy, cut his calories, exercise, and plenty of rest. In one day of eating this Natural Balance erase all my hard work. I'm angry and my Yorkie, Rocky is piss also. I want a refund and apology for my trouble and worries.

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    Reviewed Jan. 23, 2015

    We have been using Natural Balance LID Sweet Potato & Bison Dry formula for about 5 years now. We have one Shih Tzu and a Lhasa poo, the Shih Tzu is allergic to almost all food and found this to be one of the few that worked. The Lhasa Poo will eat pretty much anything and has had zero health problems her entire life. Have been paying $64 per 26lb bag at locally owned pet food store. In the last bag, I noticed that it looked different than the last 5 years worth of food. Our pet store had let us know that Natural Balance had been purchased and that they would pull the food if they felt the quality deteriorated.

    Anyway, my previously healthy Lhasa poo started getting diarrhea followed by severely bloated abdomen. So much so we had to take her to off hours emergency vet. After battery of tests and overnight stay ($1k + another $500 in follow ups) they determined she had pancreatitis. That was two weeks ago, she was put on Science Diet i/d food and was doing much better. Thinking that she originally had eaten something she shouldn't (wood chip, cardboard, etc...) we started integrating the Natural balance food back into her diet. Two days later, back at the vet again for uncontrollable shaking & distended abdomen for another $500 over a couple days to again hear she has pancreatitis still/again (thankfully no additional problems).

    A few google searches on Natural Balance post Del Monte and see other owners with same problems. Good bye forever, wish I could sue you. I will definitely be informing my local pet food store and hopefully persuade them to drop the entire line.

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    Reviewed Jan. 22, 2015

    I'm another person who feeds our dogs the NB beef formula roll along with their regular food. I've been buying it for years and when we recently moved to California, I was able to continue getting it at an independent pet store (Haute Dog) in Vallejo CA. Our most recent tube is from Lot# 335710. Like other responders, I have definitely noticed a change in the texture - it's much drier and crumbly, which I am personally not a fan of. However, as far as my dogs are concerned, it's business as usual. They like it as much as they liked the original formulation, and no one has had any GI issues from it at all.

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    Customer ServiceStaff

    Reviewed Jan. 19, 2015

    I would give it zero stars if I could. My 9 year old terrier has always eaten the original DVP Beef Roll. The new formula smelled nasty, had a weird grainy texture and made her throw up right after she ate it. Thinking I had a bad roll, I tried a different roll with a different lot number and she wouldn't even walk near the bowl. Several months ago, I emailed DVP and got a nice email offering refund, replacement or coupons. I had lost my receipt and definitely didn't want coupons or replacement. I saw on another review where someone said they had been told that DVP was reformulating the rolls again.

    I emailed them last week to ask about this. I received a call from a very nice young woman who explained that they were reformulating the rolls but NOT going back to the original product. This new formula is supposed to be available in April 2015. I told her this debacle reminded me of when Coca-Cola came out with New Coke and everyone hated it. At least Coca-Cola realized their mistake. I asked her if they read the reviews on the WEB and told her they were overwhelmingly bad since they reformulated the rolls. She said they DIDN'T and unless you email the company directly, they will not hear your complaints.

    So if you want to register your thoughts about the new formula, email the company. In the past few months, I have tried almost every known reputable brand of dry and wet food trying to find something she would eat. I finally resorted to feeding her bologna or chicken, as she was losing a lot of weight. I finally found Pet Botanics rolls and she LOVES them.

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    Reviewed Jan. 17, 2015

    The tube food has been changed, making it dry and my dogs won't eat it, they just walk away. It crumbles when you cut it up and some of it actually looks like powdered crumbles. After many many years offering this to our dogs, we are now having to find another dog food which is reeking havoc on their digestive systems. We are to say the least disappointed in this decision. Are you trying to save money? It was perfect the way it was. I would like to hear from the company as to what they plan to do or if they going to do anything at all? And "we are sorry" isn't good enough. Not after being a loyal customer for so long. Many of us out there want to see the previous recipe brought back...

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    Customer Service

    Reviewed Jan. 15, 2015

    After nearly 3 years of consistent purchases of the NB dry cat food - Pea and Salmon, I am sorry to say that I am looking for another LID food for my cat with allergies of poultry and grain. I buy 10# bags by the pair off the internet from various vendors. Two bags ago, I noticed my cats not as enthused about eating the food, very unusual and started to be concerned. I recently received 2 new bags, and after eating the food, within an hour they both (one is 9 years old, the other 3 years old and unrelated, not even the same breed) threw up the barely-digested crunchies, and later the same day both threw up clear-ish liquid. By that time, already with concerns of the previous bags of NB food, I had taken the food away. The next day, they both seem to be doing fine, thank God. It is interesting to find so many comments about the quality apparently dissipating. I called yesterday but have yet to reach someone at NB.

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    Reviewed Jan. 15, 2015

    My standard poodle suddenly stopped eating Royal Canin Hypoallergenic rabbit kibble so vet said to switch her to the Natural Balance kibble. All her liver labs were normal her entire life and the day we started the natural balance. Now 2 weeks after starting the Natural Balance Rabbit kibble she has elevated ALT and liver enzymes. Vet is shocked, as am I.

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    Reviewed Jan. 5, 2015

    I, too, am very disappointed in the rolls recently. I tried them all and find the quality has declined. They crumble when cut, have a rank odor and don't look, feel or smell the same. After reading the current reviews, I am no longer going to feed my dogs this product or any from natural balance.

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    Verified purchase

    Reviewed Dec. 27, 2014

    I am saddened that the quality of Natural Balance has declined dramatically since Del Monte has purchased the company. As a dog walker, I have used their products in the past for the dogs I work with that have allergies. The dogs now refuse the treats. I noticed they now smell off; they used to have a nice savory scent. My concern is that the treats and food may now longer be safe for pets that have severe allergies. How can we be sure Del Monte is carrying on the high standards set by Natural Balance?

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    Verified purchase
    Staff

    Reviewed Dec. 22, 2014

    I have been looking for why my dog has sustained liver damage and stumbled onto this site. I found a lot of similar issues associated with Nutro dog food. I was thinking that was what I bought in Nov 2014. Then I checked out the bag and found I actually bought Natural Balance dog food. I have found that both of these foods have been causing liver & pancreatic problems. I don't know if it’s an ingredient that both manufacturers are using in the food. But something in these dog foods is causing severe damage to our animals both cats & dogs. I am fast approaching $2000.00 at the vet. My goldendoodle has had to have 16 lbs of fluid drained from bloat, 2 ultrasounds, fluid hydration, antibiotics, liver cleanse pills. Half of her liver is badly shriveled. I still don't know whether she will be ok or not.

    The vet put her on Science Diet Hepatic Dog Food. She doesn't want to eat it. I have read that chicken & rice detoxes dogs. I am now mixing it with the hepatic food to get the nutrients for the liver. She loves her chicken and rice with veggies. I believe people need to be warned about what’s going on with these dog foods. Something is going on with the manufacturing process of these foods. It's costing people a lot in vet bills and even worse the loss of our beloved animals. We spend tons of money on higher priced dog foods thinking we are helping our animals. Instead of helping them it seems some of these foods claiming to be good for our pets are making them sick and in many cases killing them. Google Nutro reviews and you will see review after review on pets becoming seriously ill and dying.

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    Heather increased rating by 2 stars.
    After a positive interaction with Natural Balance Pet Foods, Heather increased their star rating on Nov. 25, 2014.

    Updated review: Nov. 25, 2014

    I got a call today from a very nice gal from Natural Balance, who was apologetic and interested in trying to figure out what happened (and why). It's not often that a company goes to the trouble to resolve a situation like this.

    While I won't feed Natural Balance to my Dachshund ever again (better to be safe than sorry!), I will certainly ponder it for future pets after having talked with a representative of the company.

    Original Review: Nov. 23, 2014

    I've bought this food for my Doberman and my Dachshund for a while now, mainly because it has limited ingredients. The last bag I bought was duck and potato, and shortly after they started eating it, my Dachshund mysteriously and suddenly developed HGE symptoms. Having watched him vomit and poop bright red blood (after having a bad case of the runs), I rushed him to his vet, and he received treatment to the tune of $135.00. Not realizing the food was the culprit (it's the only common denominator), I continued to feed him the food and after his meds ran out, the vomiting and bloody soft stools returned. While the Doberman did not have blood in his stool, his stools were much softer than usual. Contaminated bag? Maybe so. But I'm not willing to put my dogs through this again. I thought I was buying them with a quality food, and I inadvertently ended up making one of them very sick. I'm switching to Wellness Core NOW!

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    Customer ServiceSales & MarketingStaff

    Reviewed Nov. 20, 2014

    Many people got weird faces on, when asking me which kind of food I feeding my Shar Pei with and hearing not so popular "NATURAL BALANCE" dog food name. Many says why to feed with such an unknown food, while there are so many "great" companies like EUKANUBA and so on. Well, guys - pity to disappoint all who still thinks EUKANUBA and ROYAL CANIN is the best - their times has gone, while never really came. ** of food they produce. I wish their management were actual dogs and could try the food which their famous and well-being company's produce, and then tell themselves what I am talking about :) Which kind of company could call their food back, for suspecting anything like Salmonella (like a recent example..) - that means, their food KILLED some dogs and so they do this? Very good method! They just have got tons of money to spend for an advertisement, which makes them better nothing more than this - their food really suck and so their companies do! Just close it NOW, and quit killing and making suffer our pets - **! Make your tests on yourselves and your children, not on our pets!

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    Reviewed Nov. 17, 2014

    I have 2 dalmatians and a Chihuahua mix. They are not picky about what they eat, however the dalmatian breed has a sensitive stomach and tend to get UTIs and bladder stones if their diet is too high in protein. I slowly switched them over to LID Sweet Potato & Chicken because of the low amount of protein in it. After the second day of eating Natural Balance alone, they developed diarrhea, began vomiting and refused to eat the stuff. Cleaning up 3 dogs' runny poop and vomit is not fun. Definitely not doing this to them again.

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    Reviewed Oct. 25, 2014

    I fed my 3 dogs (pit bull, King Charles mix, and beagle mix) the L.I.D. lamb and brown rice dry dog food for years. I recently bought a new bag and all 3 dogs soon came down with horrible cases of diarrhea. I stopped feeding them the dry food and fed them boiled chicken. The diarrhea went away. A couple days later I slowly began adding the dry food back in to their diet and the diarrhea returned almost immediately, worse than it was before. Again, I stopped feeding them this food and switched to boiled chicken. Again, the diarrhea went away. I switched to a different brand of limited ingredient dog food and began adding that to their diet. The diarrhea did not return. I will never buy this brand of dog food again.

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    Punctuality & Speed

    Reviewed Oct. 23, 2014

    My Maltese is probably the fussiest eater in the world. Luckily, we were able to get her to eat Natural Balance rolls. We also got our two others to eat it and they loved it... until the formula change. We've wasted a lot of money on uneaten rolls, but didn't know what was going on. The new stuff had a new packaging and we noticed some differences, but the main thing we noticed was that the dogs didn't go nuts over it anymore. And on top of that, we do recall the dogs getting sick around then as well, but thought more of stomach virus or something like that. Once they got sick, they totally refused the food, to the point that we ended up having to throw out the huge rolls we had bought. Usually, between the three of them, those rolls would go so quickly that we didn't even have to worry about them going bad. The new rolls, I can't even bribe them to eat.

    I even tried the usual mix of dog food with applesauce, with chicken broth, shredded cheese, and even with gravy... but no... even the two who aren't fussy wouldn't eat them. Same scenario with the cats. You'd think out of four cats and three dogs, one of them would eat it...wrong. Not one of them want it at all. I don't know if there was a market analysis done or even a focus group, but ours won't eat it and many others on here won't either. So if this version sells pretty well, why not have both of them so we can get our animals back to eating like they used to instead of curling their upper lip and walking away at feeding time. Personally, I don't need an attorney, I need a food my animals will eat instead of having a gazillion brands they won't touch more than twice. And I'm hoping that food will be Natural Balance roll since they used to love it so much.

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    Reviewed Oct. 12, 2014

    My two Dachshunds have been eating Potato and Duck limited ingredients formula for small dogs for about three years. I choose this food because they were allergic to other brands, and it worked well until I opened a new bag two weeks ago. This food had different color (darker than usual), and smelled different too. After the second day eating this food, my dogs stool started getting softer and darker. Now they have diarrhea. I'm sure that it is the food that is causing the diarrhea because I only give them food and treats from this brand, and with the same formula. The 4.5 lbs bag says BEST BY 06-16-15 and the code number is 4111AD 21:12.

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    Reviewed Oct. 8, 2014

    Please beware: My two chihuahuas have eaten the potato and duck small breed bites formula for 5 years. I purchased a new bag 2 weeks ago. The food smelled different. After the first night my one chihuahua started having diarrhea. Yesterday she was pooping pure blood, pouring out uncontrollably. I raced her to the vet. Waiting on tests but he said she has a severe bacterial infection. This morning my other chihuahua, same horrible episode... Both of my dogs are recovering slowly, but almost died. My dogs do not eat garbage or table scraps. I felt I was feeding my beautiful girls a high quality food. I am outraged. I will Never buy this brand again.

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    Reviewed Oct. 7, 2014

    I have been feeding my Golden/Lab Mix Natural Balance Limited Ingredient food since she came to at 6 mos old. The latest bag of food however has been making her severely ill. She's been vomiting and having diarrhea to the point she bleeds. I've done the boiled chicken and rice and it fixes her right. A few days back on the kibble and she's back to being sick. I'm going to have to change brands.

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    Reviewed Oct. 5, 2014

    I have used Natural Balance Dog Food Rolls for over 12 years to feed my past and present Chihuahua. They always loved the food and it keep them healthy and because they are small dogs and eat small amounts, with Natural Balance I was always sure they were getting enough nutrients. Since the New rolls came out, I have been very disappointed. I have tried the Chicken, Turkey and Duck and Turkey formula. My dog will eat it, but it is very crumbly and after the first day looks very dry and gets a white film on it. I have tried adding water but that does not help keep it together. I wish you would at least offer the original and the new formula so we could have a choice. I am using the Duck and Turkey because it is less crumbly than the other formulas but I am looking for a new food for my dog now.

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    StaffEase of Use

    Reviewed Sept. 17, 2014

    As a trainer, I had used the Natural Balance Lamb Roll as a fantastic training tool with my training classes, as well as my own dogs. Great product! Healthy, easy to use in training w/ no greasy feel, and it held together beautifully. The BEST thing about it though was that dogs LOVED it, and it was a GREAT tool in getting a dog trained with positive reinforcement. THEN...Natural Balance has quit making all the different meat based rolls, including this lamb roll. I bought the ONLY roll that Natural Balance makes now, the "DOG FOOD ROLL", made with lamb and chicken. I expected little change from the lamb roll. I was SOOOO wrong! The first thing that I noticed was it looked totally different. You can't see the obvious meat in this roll, as you could with the lamb roll. No big deal, I thought. When I took it to the first training class I was teaching with it, I was shocked to see that the pieces (cut like French fries) fall apart. After a few minutes, I had "sawdust" in my hand! I'm not kidding...it was awful! Crumbs falling do NOT help keep the dog's attention on the trainer. They are too busy trying to clean up the floor!

    That ONE class was enough of a test that I knew I wouldn't be using this again as a treat. But... I have two senior dogs with plenty of missing teeth. They loved the Lamb Roll as dinner! But... not so much with this new recipe. They look at me like "You've got to be kidding!" I immediately emailed Natural Balance when I got home from that first class where I tried the new roll, and told them my feelings about this product. It was apparent they'd had other complaints, as I was told that they are redoing the formula, and to please give them to the first of the year to get it changed. I was polite, and so was the lady I was in touch with. My fingers are crossed HARD that this company will come to their senses and bring back the ORIGINAL LAMB ROLL!!!! I hate to give just two stars to this product, but for MY use, that is all that I can give it.

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    Staff

    Reviewed Sept. 11, 2014

    My 2 mini dachshunds used to love Natural Balance dog rolls, but the formula recently changed. Within 2 weeks, both of my dachshunds were ill with vomiting and diarrhea, one even had bloody diarrhea. I made a complaint via email to Natural Balance this morning; this afternoon I received a call from the company asking about my complaint. The representative told me NO ONE other than me has made this complaint! I told her she needs to search for the reviews I found on the internet; she declined. SO MAKE A COMPLAINT TO NATURAL BALANCE.

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    Reviewed Sept. 11, 2014

    Natural Balance Company changed lamb and rice formula to lamb and chicken. I tried the new rolls and treats. The rolls are hard and do not feel fresh like before, do not crumble or cut easily, and my dogs will not eat it. I also bought the lamb and chicken roll a rounds - new chicken and lamb formula. This product crumbles/ falls apart. My dogs take the treats, go to another part of the room, and spit them out. I am picking up these treat pieces all over the floor, and uneaten. I want to thank Natural Balance company for changing their formula. Since they have stopped making " the good stuff", I am deciding to try my hand at making my OWN line of Lamb and Rice dog food treats using a formula similar to their old one. If I can even come CLOSE to what they used to sell with their old formula, from what I have read and heard from the other consumers complaints about adding the chicken, I finally now have a shot at becoming a millionaire from their screw up!!! THANK YOU!!

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    Staff

    Reviewed Aug. 31, 2014

    We have been feeding the natural balance rolls to our dogs for several years and they loved it. I have been feeding the rabbit dry and the cans of food to my cat. We started noticing a few months back that the ends of the rolls were getting moldy, we had never had that happen before. Contacted the company and they said they would look into it and sent us some free coupons. Thing is my dog doesn't want to eat it anymore. Or my cat. I spent a long time looking for a cat food that was nutritious and that my cat would eat. She loved the rabbit and the cans. Yippy. Until this last bag and the last 3 cans. All 3 of the can foods are a different type. She gulped it down and then vomited it all up. I thought maybe she had just eaten too fast. Same thing happened with the 2nd can and she won't touch the 3rd. She won't eat the new bag of rabbit either and is now driving me crazy and eating the dog's food. My dog, we only supplemented with rolls so he is good with the dry since it is a different brand. So we will start the search again.

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    Reviewed Aug. 21, 2014

    I have bought this product in the stores often and feed it to my dog every morning on top of her kibble for breakfast. This is the first time I ordered it from Amazon, and I noticed the food looks different that it did before. Was this product changed? My dog is not a picky eater, but today when I put this on her kibble, she sniffed at it and walked away instead of quickly eating her breakfast as usual. Then after a while (she must’ve been really hungry), she ate it. Then within 15 minutes, she had thrown up on my brand new, white flokati wool rug. Then a few minutes later, she made her first #2 accident in my apartment (thank God not on the rug, but in my bedroom – even though we had just taken her morning walk and she had pooped outside). Then within 20 minutes, she threw up 2 more times on my white rug. Her entire breakfast she threw up by now. So basically, this gave my dog the equivalent of what happens to humans when we get food poisoning and it comes out both ends.

    What happened to this product? It looks different - the packaging looks different. Is this being manufactured in China or something? This made my dog very, very sick. I won’t be buying again unless I see the old formula. This one is much lighter in color. The ingredients have to be different and whatever they've done is not good. No one wants their pet getting sick – like they are being poisoned – from the food they are being fed. HIGHLY DISAPPOINTED. I ended up googling "did Natural Balance change their formula" and found this site. UGH.

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    Reviewed Aug. 13, 2014

    I have a 7 month old vizsla who we have had on Natural Balance Chicken and Sweet Potato dry since he was 10 weeks old. We changed him from Purina that he was on while with the breeder. Up until 2-3 weeks ago, since buying a new bag, he has been vomiting at all various times. It can be immediately after eating, a couple hours after eating, or in the middle of the night. We have spend just under $900 on blood tests, x-rays, stool samples, probiotics, antibiotics, and other medications trying to understand what is wrong with him. Everything has come back negative and I never thought natural balance would have changed its formula until reading these posts. There has been no change to his diet and no other explanation. I have given him a can of wet food today and he kept it down. Seems the new formula or my current batch is what was making him sick. This is enough to make me never buy this brand again.

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    Customer Service

    Reviewed Aug. 13, 2014

    For years, over 10, we have used Dick Van Patten's dog food rolls. Having chihuahuas, they are a finicky sort.. we mix the rolls in with Blue hard kibbles. DVP's rolls are the only ones my dogs would actually ingest and enjoyed wholeheartedly as well. The last roll we purchased, I noticed it was WHITE at the tips... so I returned it (should have been our first warning sign... the rolls were molding). That was in May 2014. In July, 2014 the pet store manager delightedly announced a "new roll" was coming out from NB. NOT HAPPY about that... When it came in we tried it, my dog wouldn't even nibble at it...

    It has been 40 days, and she has barely eaten anything... She is 13 years old and I don't see her attempting to eat anything new and obviously she hasn't. We have tried 8 different natural dog foods, to no avail. Very disappointed at the formula change.. It smells like cayenne and non-organic additives. My concern is for her nutritional intake and future of her health if she continues to refuse food. I've contacted the company and had a response they were "taking my comments into consideration." We would implore of the company to bring back the former formula. Thank you.

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    Customer Service

    Reviewed Aug. 2, 2014

    On the advice of my vet, I switched to the Fish and Sweet Potato formulas few months ago for my dog with a sensitive stomach. It worked wonders. Then I got a new bag of dog food a few weeks ago and my dog has giardia like diarrhea off and on since. But it's not giardia. As soon as I stop feeding him the dry food, he returns to normal but even after a small amount of dry food, he goes back to having diarrhea. I have suspected the dry food for awhile since the problems started the day after he started the new bag. Still feeding him the wet lamb and rice and duck and potato. Those still seem fine. Seems like it was a bad batch and I will contact customer service directly. But I may unfortunately have to switch foods. I thought I had found the solution. A couple of months ago, I would have written a glowing review.

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    Reviewed July 31, 2014

    My Siberian Husky when she was a puppy had a very sensitive stomach and I tried almost everything so she could eat and not be in pain. The old formula Natural Balance Turkey Roll has kept her healthy and she is now 12 years old. I don't understand why switch it and least offer both types of rolls. Now I am cooking ground turkey and rice so she can eat. I am very disappointed in the abrupt change should they have done some trials with the consumers that used the old formula product. Please bring back the old rolls for my dear dog.

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    Reviewed July 30, 2014

    This product used to be good, not nutritionally great mind you, but good. It was handy for soft training treats and I used it to raise three dogs. It is now dry, crumbly, smells bad and my dog doesn't like it. The new added fillers, while masquerading as quality ingredients, are still just cheaper-than-meat fillers. What a shame. Between that and the recalls that have increased in frequency, I am no longer a customer.

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    Reviewed July 27, 2014

    Like many others here, I've been feeding my dog sweet potato & fish (due to severe food allergies) for several years. Results were phenomenal. The last bag of food, however, had something wrong with it. Dog vomited & had diarrhea. Lost interest in eating. VERY unusual for this pet. Switched to Blue & it immediately stopped. Thank goodness there's another limited ingredient brand with a fish-based formula, as my dog is allergic to all other protein sources. Del Monte should be ashamed of themselves for what they've done to all these innocent animals!

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    Reviewed July 5, 2014

    I have been using this food for over a year and my cat loved the food and would practically beg for it. This last time we got our auto shipment, I put the food in the dish and he smells it and walks away. He refuses to eat it and that makes me wonder what is wrong with it. This is upsetting because I purchased two cases and I am out $60.00.

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    Reviewed July 2, 2014

    I purchased Natural Balance Venison and Sweet Potato dry food, a few cans of their matching formula, a bag of their dog treats on June 27, 2014 at Petco 2353-2355 Street Road, Bensalem,PA 19020. My Labrador Retriever who weeks before was given a clean bill of health at the vet office, has been ill throwing up after eating. Before researching any complaints or recalls. My Dog usually drools at feeding time and never refused to eat. He has been trying to communicate that something is wrong with his food. I am so upset and angry.

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    Staff

    Reviewed July 1, 2014

    My English Bulldog has severe food allergies (severe skin conditions, hives, and several vet visits). For the last 2 years she has been on NB fish and sweet potato (dry food and any of the no grain soft food) with NO issues. Her skin was great and no more allergic reactions. I bought the latest bag on June 9, and left her at the vet for 12 days. Upon my return, I found her with patches of hair that were missing (just as before before starting NB). I figured it was the stress. Once we got home, she continued to eat her food. After 3 days, the rest of the symptoms that had previously been resolved ALL came back. She broke out in hives; which warranted a visit to the vet. She was given steroids by vein, benadryl, and something for her stomach. She was fine, and then she ate NB. When she woke up the next day and had breakfast, all it took was a couple of hours for her to throw up uncontrollably. I took her back to the vet, and they gave her a Cerenia shot; which almost killed her.

    They sent me home with soft food from the vet..I/D for G I health (? ) She ate it fine, and no vomit or diarrhea. I finished the cans, from vet, on Sunday, and started her back on the NB grain free soft food on Monday. I added the dry food (the same bag she ate at the vet). I gave her very little (1/3 of regular portion) mixed with the soft food. Today is Tuesday (24 hours) after restarting on NB, and once again threw up again. I see the chunks of non digested potato from the duck and potato soft food. She did not throw up once on the food provided by the vet; which means that she was indeed getting better. After restarting NB, she has begun to regress. She is also starting to get hives/bumps, and she is completely down. Needless to say, I wish I would have read this before spending over $300 on vet visits AND almost losing her after reaction to Cerenia.

    Something has definitely changed, and it is NOT for the better. I am going to try to return the rest of the food I have left over, and I will have to buy the one from the vet. I am sure this has been a change that has been going on for a couple of months. Since April, I had her on benadryl because I could see hives wanting to come out, and her skin dulling and shedding like crazy. Please DO NOT BUY NB until we get an explanation for the change!!

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    Reviewed July 1, 2014

    Our dogs have been eating the natural balance vegan formula dog food their entire lives (4 1/2 years) with no issues what-so-ever. The last bag we purchased, I noticed it looked a little darker than normal. One of my dogs has developed a severe case of diarrhea. It's been going on for a week or so now. After I saw these other complaints, I'm wondering if something changed in the food that is causing this issue in some dogs. I will switch his food and find out.

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    Reviewed June 30, 2014

    I wanted to start my boston bulldog on a grain free diet since she developed skin problems/itching at 1.5 yrs. I purchased the Natural Balance - Rabbit and Sweet Potato dry dog food from Petco. She has thrown up her food for the past week. The first few days, it happened indoors, so I noticed it. I thought she was doing better since I hadn't witnessed it, but she threw up her food again last night. I am not sure, now, how much food she has been keeping down. I am switching to another brand who has not had so recent, negative reviews. All pointing to the same thing... dogs getting ill from the food due to a possible formulation change.

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    Reviewed June 30, 2014

    My dog has been eating Natural Balance Dog Food (Chicken and Sweet Potato) and has had no problem with it. I bought a new bag two weeks ago and she has been vomiting and had diarrhea with a clear mucus. I took her off of the food and fed her boiled chicken, rice and sweet potato for a week. She was back to normal, so I thought I would try the food again (thinking maybe she just had a GI bug). After a day and half back on the food, the symptoms returned. She is back on chicken, rice and sweet potato. I don't know what has changed in this food, but something has and is making dogs sick.

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    Staff

    Reviewed June 29, 2014

    Natural Balance Fish and Sweet Potato canned - I have a 3-year-old female cocker spaniel with and have been doing well with this food for 3 years until recently when she started throwing up and having bad diarrhea. Took her to the vet and was prescribed Flagyl but stool test was negative. Stopped feeding her natural balance after 2 weeks of diarrhea and after reading the consumers affairs reports. She's doing very well with Wellness Grain Free turkey and chicken. Del Monte, stick to a selling pineapples! What are you putting in this new formula that's making our dogs sick?

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    Reviewed June 27, 2014

    After extensive allergy testing my 10 year old Pointer was put on Natural Balance Legume and Duck over a year ago. She is on a strict diet due to severe allergies. I purchased a new bag about a week ago. It's taken me this long to realize her change in bowl habits, her tummy roaring at night and now waking from a deep sleep to vomit may well be associated with a formula change I wasn't aware of until now. I will be making a trip to the vets in the morning unless she gets worse and then it will be a visit to the Emergency vets. What am I going to feed her for breakfast? Who made the dumb decision to change the formula?

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    Staff

    Reviewed June 27, 2014

    My dog was really sensitive to all foods. When I got him I had used the breeder's food until he developed a rash a few months in. For the past 3 years he has eaten natural balance duck and potato. I bought the recent bag a few months back and was told they were taken over by Del Monte. My dog wouldn't even touch the food. I wondered what was wrong and started adding his favorite treats to it. He then would eat some and leave it. His poop started being funny, he became a different dog, not interested in moving... A 100-pound labradoodle that was such a clown. He then started throwing up. I took the food back to see they had 10 other bags returned that day. They said everyone is experiencing the same thing. Bad move Del monte. Whatever you did to change this food, it's different and it's making dogs sick!

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    Reviewed June 26, 2014

    My dog has been on NB Fat dog for years and loved it. She for some reason has stopped eating it. She was no longer excited about the food 2 months ago but still ate it. Now she will no longer eat it or the NB sweet potato & fish, lamb and rice, or the original. I'm beginning to suspect something is wrong but have not seen any recall information online.

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    Price

    Reviewed June 23, 2014

    I have bought Natural balance cat food for the last 10 yrs, and dog food for the last 4, and only now has the dog food begun to affect my dog's GI system. I thought she had eaten something off the ground, and ended up GI upset, gas, and blood and mucus in her stool. After a course of Metronidazole, she was better until I reintroduced the NB food. I now know that it is the food, and I will be switching ALL of my pets off of NB. Take care before you buy NB. Del Monte has messed with a formula that worked, and now my dog is paying the price.

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    Reviewed June 22, 2014

    Until the formula change, the Natural Balance roll food was the only food my 3-lb chihuahua rescue would eat. The food is completely different now. It no longer has that meaty smell and it is much drier. Since this change, my dog can no longer digest the food and he vomits virtually after every meal. I have bought whatever I can find of the old formula while I try to find a new brand that he will eat. Very disappointing.

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    Reviewed June 22, 2014

    Have had my dogs on Natural balance fish and sweet Potato for 2 years with NO issues until now. Bought 2 bags last week, brought home and put in bug proof containers--so, no I don't have bags :-(. None of the 3 will touch it. Period. I've tried mixing canned food, the Great Dane picks out the canned bits but leaves the rest. Nothing. I'm going to eat the cost and go "shopping" for a new brand tomorrow. Don't know what's happened, but something has.

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    Staff

    Reviewed June 19, 2014

    I tried this food in my household, hoping to seek out a food allergy that 2 of my cats may or may not have. The grain free and LID certainly seemed attractive! The result, after 6 weeks, was that 3/4 of our cats were sick! Cat 1 (female) had a UTI with blood in her urine and a bladder full of "sludge," which the vet said meant that her bladder couldn't process the food. She was placed on antibiotics. Cat 2 (female) had a UTI with both white and red blood cells, as well as high glucose. She was placed on antibiotics and had to run a full panel of blood work to make sure there wasn't a further problem. Cat 3 (male) had pain and trouble urinating and was placed on anti-inflammatory medication. Cat 4 (female) showed no urinary distress. The consensus from 2 different vets was to stop feeding them this food IMMEDIATELY! After spending over $400 on vet bills, I will NEVER AGAIN use this food!

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    Staff

    Reviewed May 30, 2014

    My shih tzu ate Natural Balance LID Sweet Potato and Venison from 2010-2013. She loved the food and was extremely picky otherwise. In that time, she began having seizures which we attributed to her being attacked by a pit bull in 2008. We believed it was a residual issue and not caused by food. Because of her seizures and her medication, her blood pressure was elevated and she lost her eyesight. We spent thousands of dollars and endured multiple visits to the vet, heartache, frustration, etc. After much researching, we decided to change her food and guess what? It's been eight months with no seizures except once, the time we gave her a small amount of Natural Balance kibble so as to test our theory and be certain. She had a seizure. She now eats Honest Kitchen and beyond not having seizures, she is healthier and happier. I WOULD NEVER GIVE THIS FOOD TO MY DOG and I hope someone else can learn from this.

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    Reviewed May 28, 2014

    Recently adopted a seven year old Papillon mix and have been working on the food that works best for him. Natural Balance Vegetarian has been the worst yet. Within days every stool was loose and he started chewing all skin he could get to. Switching him to Nutro Salmon now. Took him to the vet where I spent over $100 on a cortisone shot, special shampoo and allergy pills. His stool is getting better but he is very reluctant to eat the new food.

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    Resolved outside ConsumerAffairs
    Staff

    Reviewed May 28, 2014

    You change the roll dog food. My dog will not eat it at all. He a only eat the turkey! He can eat chicken it makes him sick and now he will not eat at all! Thanks!!!

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    Resolved outside ConsumerAffairs

    Reviewed May 24, 2014

    I have been feeding my dog the food rolls for about 6 months. Went into Petco and they had not received their shipment, this was about a month ago. Went in yesterday and bought a few medium rolls, that is all that was left. Noticed the new packaging... But when I got home, I also noticed the consistency of the food rolls is now different also. :-( It is no longer moist-like... It is like it has been freeze-dried or something. It falls apart like sand. Why change the consistency of the food when you changed the packaging? Disappointed!

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    Resolved outside ConsumerAffairs
    Chase increased rating by 4 stars.
    After a positive interaction with Natural Balance Pet Foods, Chase increased their star rating on April 16, 2014.

    Updated review: April 16, 2014

    Received a call back immediately from Natural Balance. I was told to return the bag for a refund or exchange and that I would receive 3 vouchers for large food bags of a different flavor. The batch was tested and came back normal and they had not received any other reports on this bag. Bag was possibly contaminated from another source due to tears in the bag.

    Original Review: April 16, 2014

    I recently purchased a bag of Sweet Potato and Venison 28 lb bag dry Dog Food best by April 13th, 2015. When I put this information on your test results site it comes back with nothing. After eating, my dog got violently ill and began throwing it up. After searching online I have found several other people have this problem very recently and they also took their dogs to the vet and had elevated ALT and White Blood Cell counts; my dog did as well. I was wondering if you have had any other complaints or concerns about this dog food and why I cannot view the test results on this batch.

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    Reviewed April 15, 2014

    NB sweet Potato and Venison Dry food - Dogs have been on this food for about a year with no issues. I care so I buy what I thought was the best food. New bag of food last week. My God what bad breath!!! Our Neufy wouldn't touch it, our golden did. Very bad breath at first, then vomiting and loose stools. Very, very sick. $300.00 vet bill. "Change his food". Hopefully we can get him back to health. Hamburger and rice for now. If you feed NB and notice a change in breath smell, stop. Go buy some new, different brand of food. Please for the sake of your pal do this!!! No more NB in this house.

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    Staff

    Reviewed April 5, 2014

    My dog has been eating this food for years but the last bag and cans I bought were on sale very cheap. This is not normal for the cans to be 1.00 off of a can that is 2.49?! But I bought them and after a week my dog started to feel bad. We have taken him to the vet. He has an enlarged liver and high white blood cell count and high liver enzymes. He has not eaten for days and we are going to have to put him down. I find it very suspicious that this food happen to be on sale when for years it has never been and now my dog is going to die. I did notice the canned food did not look the same - it was much more dense. I did comment to the store that my dog was not eating it when I went back and tried switching to another product. We have tried everything and he is continuing to go downhill. I believe it was from the canned food.

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    Staff

    Reviewed April 3, 2014

    With the latest bag, my Collie has been vomiting and now will not eat this (Potato and Duck Dry). Before that, it was great for the year or so he was on it. That was after bouncing from one recalled (Taste of the Wild) to the next one also recalled (California Naturals). The symptoms each time the same. Oh Mr. Van Patten, you sold out and now your name is sullied. Now ... off to find a new food again. May have to make it myself.

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    Natural Balance Pet Foods Company Information

    Company Name:
    Natural Balance Pet Foods
    Website:
    www.naturalbalanceinc.com