My ESA Therapist Reviews

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Updated May 19, 2026

By: Rachael Monson

+2 more

Edited by: Amanda Futrell

Fact-checked by: Jon Bortin

About My ESA Therapist

This profile has not been claimed by the company. See reviews below to learn more or submit your own review.

My ESA Therapist provides online evaluations for emotional support animal (ESA) letters through licensed mental health professionals. The company uses an individualized clinical review to determine eligibility rather than offering instant approval. Evaluations are completed remotely, and approved ESA letters are delivered by email. My ESA Therapist states that it uses HIPAA-compliant systems to protect personal information.

Pros

Same-day appointments available in some locations
HIPAA-compliant and privacy-protected
Phone or video evaluations
Email delivery

Cons

No refund after evaluation
Approval not guaranteed

How My ESA Therapist works

My ESA Therapist provides online evaluations for Emotional Support Animal (ESA) letters. The process includes scheduling, identity verification, an intake questionnaire and a formal evaluation with a licensed mental health professional.

Here’s a breakdown of the step-by-step process:

Book an appointment: Start by selecting your state and entering your basic personal information. After agreeing to the terms and conditions and choosing a service type, you schedule an appointment online using a booking calendar.
Complete the evaluation period: Before your evaluation, you verify your identity and complete an intake questionnaire covering symptoms, daily functioning and how an animal supports your emotional or mental health needs. A payment screen lists the service cost and explains that a payment hold is placed 48 hours before the appointment.
You can also upload pet details, custom forms and supporting documents. The evaluation is completed by phone or video with a licensed provider.
Access your ESA letter: After your evaluation, the provider determines eligibility. If approved, your ESA letter will be delivered to your email.

My ESA Therapist services

My ESA Therapist offers several ESA-related services that you can complete online. Each service includes identity verification, a clinical evaluation and digital documentation from a licensed mental health professional.

ESA letter, with optional ID card: You can receive an ESA letter for housing or other qualifying needs after completing your evaluation.
Psychiatric Service Dog letter: You can request a psychiatric service dog letter as a stand-alone document or with an ID card.
Support for multiple pets: You can certify more than one animal during the intake process.
Custom documentation uploads: You can upload housing forms, airline paperwork or other documents you want the provider to review.

My ESA Therapist cost

My ESA Therapist’s services cost $149 to $199, depending on the type of letter you choose and whether you add an ID card or additional pets. Most ESA letter services range from $100 to $200, which places My ESA Therapist’s pricing within the typical industry range.

You see all fees before scheduling your appointment, and a payment hold is placed 48 hours before your visit.

ESA letter only: $149
ESA letter with ID card: $199
Psychiatric service dog letter: $149
Psychiatric service dog letter with ID card: $199
Additional pets: $60 per pet, whether or not an ID card is included
Custom documentation uploads: Upload housing forms, airline paperwork or other documents at no extra cost.
Refund policy: Refunds are considered only in limited situations, such as when an evaluation doesn’t take place or can’t be completed. Once an evaluation is conducted, My ESA Therapist doesn’t offer refunds, even if you’re not approved. Any approved refund is subject to a $35 provider fee.

My ESA Therapist FAQ

Where is My ESA Therapist available?

My ESA Therapist allows users to start the intake and scheduling process in all 50 states. Availability depends on whether a licensed mental health professional is authorized and available to evaluate patients in your state, which means access can vary by location.

How do you get an ESA letter from My ESA Therapist?

Getting an ESA letter from My ESA Therapist starts with selecting your state, creating an account and booking an appointment with a licensed mental health professional. You also complete identity verification, an intake questionnaire and a phone or video evaluation online. If you are approved, your ESA letter is emailed to you.

How long does it take to receive an ESA letter from My ESA Therapist?

The timeframe for receiving an ESA letter from My ESA Therapist depends on the appointment time you choose, which can be as soon as the same day. Once your evaluation is finished and you’re approved, your letter is sent to your email.

Does My ESA Therapist offer a refund or guarantee?

My ESA Therapist considers refunds only in situations where an evaluation doesn’t take place or can’t be completed. Refunds aren’t available after the evaluation is completed, even if you aren’t approved for an ESA letter. Approved refunds are subject to a $35 fee.

What documents do you need for My ESA Therapist?

Documents you need for My ESA Therapist include a valid photo ID for identity verification. You can also upload pet details, housing forms or other paperwork you want the provider to review.

Does My ESA Therapist offer ESA letter renewals?

My ESA Therapist doesn’t list renewal services on its website. Users who need an updated ESA letter generally have to complete a new evaluation, since ESA letters typically expire after one year.

Still have questions?

Is My ESA Therapist legit?

Yes, My ESA Therapist is a legitimate ESA letter provider. Its letters are issued only after a clinical evaluation by a licensed mental health professional authorized to practice in your state. Its process complies with the Fair Housing Act by basing eligibility on an individualized assessment rather than instant approval. My ESA Therapist also maintains HIPAA-compliance and uses secure systems to protect your personal information, as outlined in its public-facing privacy and compliance policies.

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