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    Best ESA Letter Websites

    Many people rely on animals for emotional support. These animals are collectively known as emotional support animals (ESAs). But despite federal protection for ESAs, there has been some debate about the legitimacy of ESAs and how they're used.

    If you need an ESA letter, we’ve gathered the top ESA letter companies for you to compare. We will guide you through the process of applying for an ESA letter and what you need to be aware of before choosing an ESA letter website.

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      What is an ESA?

      People with pets often say that their pets naturally respond to their owners’ sadness and stress with affection and that it brings comfort to have them around. However, one of the most important things to remember about an ESA is that it is not a service animal.

      According to Jacquie Brennan of the Southwest ADA Center, which promotes compliance with the Americans with Disabilities Act,  “Emotional support animals, comfort animals, and therapy dogs are not service animals under Title II and Title III of the [ADA]. … The work or tasks performed by a service animal must be directly related to the individual’s disability. It does not matter if a person has a note from a doctor that states that the person has a disability and needs to have the animal for emotional support. A doctor’s letter does not turn an animal into a service animal.”

      So, what is an ESA? An ESA is a companion animal that provides therapeutic benefits to individuals dealing with mental health issues or emotional disorders. Unlike service animals, which are trained to perform specific tasks for people with disabilities, ESAs offer comfort and support through their presence alone.

      Do you need to register an ESA?

      ESAs do not require any formal training, registration or certification. There are no valid registration agencies for ESAs or even service dogs, for that matter.

      Do you need an ESA letter?

      What defines an animal as an ESA is a prescription letter from a licensed mental health professional (LMHP) such as a therapist, psychiatrist or psychologist. This is the only documentation needed for an ESA.

      This letter must be written by an LMHP who has evaluated you and your need for an ESA. The best way to obtain an ESA letter is to ask your primary LMHP. If you are not currently under the care of an LMHP, there are options to obtain an ESA letter online.

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      Services offered by an ESA letter website

      ESA letter websites offer services for obtaining a legitimate ESA prescription letter written by an LMHP. Many also offer renewal services, since ESA letters are generally written for one year at a time.

      Some ESA websites offer helpful information about ESAs, such as where they’re allowed, who qualifies for one and the benefits they provide to patients.

      Depending on the website, it may also provide ongoing support and assistance with filling out additional forms and offer products such as ID cards and vests to visually identify your ESA.

      How to choose an ESA letter website

      When choosing an ESA letter website, it's important to consider several factors to make sure you get a legitimate and reliable service.

      Here's what to look for when comparing different ESA companies:

      • Reputation: Check reviews and testimonials from previous customers. Ensure it uses LMHPs for evaluations and ESA letter issuance.
      • Services offered: Does it provide comprehensive support, including evaluation, ESA letter issuance and ongoing assistance? Consider additional services like assistance with form completion, easy letter validation and access to a patient portal.
      • Pricing: Beware of excessively low or high prices, which could signal poor service or scams. Look for transparent pricing without hidden fees. Verify the company offers a money-back guarantee for denied applications.
      • Customer service: Evaluate the company’s responsiveness and professionalism. Ensure it addresses your questions or concerns promptly and offers accessible communication channels and personalized assistance.
      • Compliance and legal considerations: Confirm the ESA company adheres to relevant laws and regulations, including those in your state of residence. Ensure the ESA letters meet the necessary criteria and are recognized by housing providers and other relevant entities.

      By carefully evaluating these factors, you can make an informed decision that best meets your needs and ensures the legitimacy of your ESA documentation.

      How to avoid an ESA letter scam

      The fear of falling victim to an ESA letter scam can be overwhelming. Watch out for these red flags that an ESA letter website is a scam:

      • Instant approvals: Legitimate ESA letters require thorough evaluation by LMHPs and cannot be instantly approved.
      • Offering to register ESAs: ESAs do not require registration. Avoid companies that offer unnecessary registration services.
      • High-pressure sales tactics: Legitimate providers offer transparent information without coercion.
      • Excessively high or low fees: Watch out for exorbitant fees or ridiculously low rates for ESA letters. Compare pricing with other reputable providers to ensure fairness.
      • Lack of transparency: Steer clear of companies with vague procedures. Legitimate providers are transparent about their services, pricing and process.
      • Unrealistic claims: Promises of guaranteed acceptance by housing/travel authorities or taking your ESA anywhere you want based solely on possessing an ESA letter are false.

      No matter which company you choose, be sure to thoroughly read the terms and conditions. Pay attention to any hidden fees, cancellation policies or other important details.

      It’s also smart to ask for recommendations from friends, family or health care professionals who have experience with obtaining ESA letters. They can provide valuable insights and referrals to reputable providers.

      Overall, if something seems too good to be true or makes you feel uncomfortable, it’s better to move on.

      How much do ESA letters cost?

      ESA letters typically range from $99 to $249, depending on whether you need a housing letter, travel letter or both. Additional services may incur extra charges, and some providers may adjust prices for certain states due to local regulations.

      How to get a free ESA letter

      The only way to obtain a free ESA letter is by requesting that your primary LMHP evaluate you and getting the letter from that provider.

      However, it's important to note that even in this case, the provider may still charge a fee for their services.

      Pros and cons of using an ESA letter website

      Using an ESA letter website comes with several advantages, especially when it comes to convenience and saving time. These companies cater to individuals in need of an ESA regardless of their location or schedule. Many companies allow you to meet with an LMHP without ever having to leave your home.

      However, while most companies offer privacy, there will still be concerns and risks with how an ESA letter website uses or secures your personal information. Additionally, there is always a risk that the company you choose to work with is a scam that results in you losing money or not receiving the proper documentation.

      Here are the top pros and cons to consider when requesting an ESA letter through an online company:


      • Convenience
      • Timesaver
      • Privacy


      • Financial risk
      • Quality concerns
      • Privacy concerns


      Does my emotional support animal need any special training?

      No, ESAs do not require any special training because they simply provide comfort via their presence.

      Can I have more than one ESA?

      Yes, you can have more than one ESA if your licensed mental health professional deems it necessary. You will need a separate letter for each ESA.

      Do airlines accept ESAs on board?

      Since 2021 changes to the Air Carrier Access Act, airlines have not been required to accept ESAs, and most do not treat ESAs the same way as service animals. You might be able to bring your ESA on board in a carrier; check the airline’s policy.

      Can a landlord refuse my ESA?

      The Fair Housing Act requires landlords to make reasonable accommodations for emotional support animals, except in certain rare instances, like if the animal would be a threat to the health or safety of other tenants in spite of reasonable accommodations to lessen the threat. If your landlord refuses your ESA, you may file a complaint with the Department of Housing and Urban Development’s Office of Fair Housing and Equal Opportunity (FHEO).

      What rights do I have with an ESA in public places?

      ESAs are not service animals and do not have any rights or protections in public places under the Americans with Disabilities Act. Despite this, some public places may allow your ESA — it doesn’t hurt to ask.

      Can any health care provider issue an ESA letter?

      An ESA letter must be issued by a licensed mental health professional who is qualified to diagnose and treat mental health disorders. This typically includes psychologists, psychiatrists, licensed clinical social workers and licensed professional counselors who are authorized to practice independently and provide mental health evaluations.

      Guide sources

      ConsumerAffairs writers primarily rely on government data, industry experts and original research from other reputable publications to inform their work. Specific sources for this article include:

      1. ADA National Network, “Service Animals and Emotional Support Animals.” Accessed Feb. 29, 2024.
      2. UMass Chan Medical School, “Emotional Support Animals: The Basics.” Accessed Feb. 29, 2024.
      3. U.S. Department of Housing and Urban Development, “ASSISTANCE ANIMALS.” Accessed March 5, 2024.

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