Iams Dog Food Reviews
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About Iams Dog Food
P&G Pet Care exists to enhance the health and well being of more dogs and cats. For over fifty years, Iams has supported a team of Pet Care professionals who handle consumer questions and concerns. This team, which includes pet nutrition experts and veterinary technicians, is thoroughly trained on our products, the science behind them and general pet nutrition.
- Real animal protein
- Added fibers and prebiotics
- Previously recalled
- Few grain-free options
Iams Dog Food Reviews
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Reviewed Dec. 14, 2016
On Sat. night I started feeding my dog Iams dog food. By Sunday night he started having diarrhea. Poor guy would try to make it to the puppy pad but never made it the complete way. I took away his food for 12 hours and I am now, as of last night, feeding him small amounts of boiled chicken and rice. Also making sure he is getting enough water. This am there was a tiny bit of blood but his bottom is so sore it doesn't surprise me. If this continues for another day I am taking him to the vet but as of now I am sure it is the IAMS food. We have had him for 8 years and he has always been very healthy except for an ear infection. He has always eaten Beneful w/ no problems. I am kicking myself for feeding him IAMS as my little guy is paying the price for my stupidity.
Reviewed Nov. 29, 2016
For years we have fed our 2 big dogs Purina One. I was at a local pet store 2 months ago and purchased a 20 lb bag of IAMS mini-chunks. My 7 year old bull mastiff started to throw-up and suffered from diarrhea very soon after. She refused to eat the IAMS after her 3rd feeding. I thought that the vomiting and diarrhea were occurring because the brand was too rich for her system so I very quickly went back to what we would typically feed her and continued to feed our blue-healer the IAMS brand. The blue healer continues to be his active normal self but our mastiff (who is older) has been very sick since her first feeding of IAMS. We have taken her to the vet twice and $1,000 later we are administering to her antibiotics for intestinal disease. She isn't responding yet to the antibiotics; she continues to lose weight and looks very sick.
Reviewed Nov. 16, 2016
My dog has been eating Iams dog food all of his life (11 years). The past month he was vomiting and had loose stool and very itchy and losing hair. He stopped eating his food and even drinking water. I took him to the vet and he was placed on allergy meds and antibiotics. While he was taking the pills his health improved. Now 2 days after the pills are finished the vomiting and loose stool issues are starting again. His stomach has been gurgling very loud like it did before when he was sick the first time. The vet did a blood test while he was halfway through his meds and it came back clear and the stool sample came back clear as well. Now I believe he must be allergic to the food and that Iams must've changed the formula. I noticed the food does look a little different than it used to. I bought the minichunks from Walmart. Maybe that is where the issue lies as Walmart sells the lower grade items from companies.
Reviewed Oct. 25, 2016
This is going to be somewhat lengthy but needs to be. My dog would have been 13 yrs old this December. I had taken her to our vet on 9-15-16 to get a kennel shot before vacation. Vet said "VERY healthy dog." I agreed. While on vacay the kennel advised she was not eating her Iams food. They started mixing it with a wet can to get her to eat. I had purchased the Iams for Senior dry food new before we had left. Upon picking her up she was already very wobbly. Not herself at all. I thought she was just mad as usual when we boarded her. She was snub us for a bit. However by day two at home when she was not eating her food, vomiting and wobbly on her feet I took her to the ER vet. Test no parvo but mimicked the symptoms. Came home with meds, etc and the next morning my dog was passed away.
I gave the remainder of the food a couple weeks later to my daughter who started feeding the same bag to her dog and she threw up twice. We immediately agreed not to use the food any more and threw it away. I believe the dog food was tainted and my dog was smart enough not to eat it. That is why she was refusing it. Sad to say surely can't do anything about it now.
Reviewed Oct. 23, 2016
I purchased IAMS because I got a great deal on 2 bags at Target. I figured IAMS was a better product than Pedigree simply due to the price difference. I bought Proactive Health. So far, my Schnauzer has cost us near $2000 in vets bills to save her life. She was vomiting, had severe bloody diarrhea and could not stand on her own. Originally, the doctor gave her a 50/50 chance. Her symptoms were close to Parvo, yet the parvo test results were negative. At the same time we were working to save her, our Pomeranian began having the same reactions. He is a bit larger so he never became weak. He went from a dog who would never relieve himself in the house to a dog that was experiencing explosive diarrhea every hour. Our Pekingese had no reactions whatsoever.
My husband immediately stated that it was the food causing the problems. I argued. How could a reputable company like IAMS cause these types of health issues in our pets through food? After research and changing their food back to Pedigree, I had to apologize to my husband, to my Frankie and to my Mr. B. It was the food! The only reason Squishy Face did not get sick is because he decided he was not going to eat the food. He either sensed something was wrong, or he did not like the taste. Either way, he was a very hungry dog when I gave him a different food option.
I do not typically write reviews, but this hit too close to home. These are members of my family! A bargain on what I thought was great dog food cost me $2000 and almost a loss of life. I understand switching dog food brands may cause an upset stomach. Never would I have thought that a dog food could actually kill a dog. This is an inexcusable situation. More needs to be done! All I can do is warn others. Don't risk it.
Reviewed Oct. 10, 2016
We tried the dry food and our 2 yr old dog has gotten sick. She doesn't want to eat and has diarrhea. We have taken her off of it and given her charcoal and ** and rice and chicken. Hopefully she will be feeling better soon. She ate this Iams for about 2 weeks.
Reviewed Oct. 8, 2016
We fed our dog Pedigree for years but switched to Iams as we thought it was of higher quality. Within days our dog got diarrhea and began vomiting. She had blood in her vomit and diarrhea and had to be hospitalized for two days. The vet bill was the least of our concerns, as we thought we might lose our dog. She did recover, but unfortunately we did not realize it was the dog food until it happened a second time. I know that not all dogs respond this way to this dog food, but it saddens me that any dog would. We have now switched all of our dogs to a limited ingredient diet formula (no grain), which is more expensive but worth every penny, knowing that my dogs will be eating safe food. I hope that something will change as no dog and no dog owner deserves to go through this.
Reviewed Sept. 23, 2016
My adult dog has never been sick, or had diarrhea, and he has eaten every kind of dog food. I decided to try Iams and after 2 days on Iams, he developed heart palpitations, and severe mucous diarrhea. He was going every hour and despite 4 years of never going in the house he could not hold his stool and was having watery diarrhea at least every hour. He was crying and obviously suffering with abdominal cramping. I immediately stopped Iams and it has been a week now on another brand and his stools are finally coming back to normal. He is able to sleep and his heart palpitations have stopped. I totally understand that changing food causes some stool changes, but not severe watery mucous stools. OMG IAMS almost killed my dog.
Reviewed Sept. 11, 2016
My chihuahua (Cherrie) is 15 years old and has been feed iams mini chunks for at least 12 years. I noticed she started having random seizures after she ate. She would sometimes lose her balance and fall and became confused about where she was. She has had feces that looked really slimy looking. She has thrown up a few times after eating as well. She would get severely bloated and couldn't get rid of it unless we gave her a **. She couldn't walk straight either looking as if she was drunk. She can't go up the steps. The vet gave her three to six months but as soon as we switched her to blue buffalo senior dog food she became a lot healthier as if she we'd 7. NEVER BUY ANY OF IAMS PRODUCTS. They don't care about your pet. More likely they have betrayed all pets. They just want all the Benjamin's in their pockets. :(
Reviewed Sept. 3, 2016
I am not impressed with Iams at all. I have used Pedigree for 35 years and never had a problem. I switched to Iams due to the increased nutritional value. I tried Blue Buffalo but way too expensive to use with 4 large dogs. Iams has been fine the last 2 years but has become very grainy and the dogs don't seem to ever feel full or be satisfied. I and the dogs are just not satisfied with Iams anymore. Also every bag and I go through, 40 lb a week, has a coupon in it for $5.00 the next bag if you fill a survey out. Well I filled one out which is all you are allowed and never got a coupon. So not pleased with customer service promo either. Wish Pedigree would change their formula.
Reviewed Aug. 17, 2016
No pooh issues whatsoever. The dog even prefers "Iams" over a more expensive brand and switching to the more expensive brand caused super soft stool puddles on the lawn (we use the Lamb and rice dry mix along with the odd table scraps off the dinner plates). But there is always food in the dog dish, so the dog eats as much as it desires and leaves the rest (for later). We have had about 6 different dog breed (13 to 15 years and died of old age). So, this news is interesting.
Reviewed Aug. 3, 2016
At 3 to 4 weeks (weaning) we introduce Iams Smart Puppy ground in blender moistened with lots of water (gruel consistency). We've done this for many years without an issue. NOT THIS TIME. All 3 litters born over a 3 week period (20 puppies) started with dry heaves, then loose stools and finally diarrhea. Stool samples excluded coccidia & other parasites. Puppies have been de-wormed at 2, 4 & 6 weeks. Once on chicken and rice diet, and probiotic & ** (prescription), all OK. Tried starting Iams again slowly, instant watery diarrhea, even when continuing probiotic and **. Iams is the only item causing the problem. Seeing so many complaints here is very informative as I would assume many dogs would be ill or dead before Iams issued a recall. Thank you for sharing your experiences. Iams Smart Puppy lot number: Best by Oct 03, 2017 - 16:07, 623B2NCH06 US61591
Reviewed July 14, 2016
Iams chunks and mini chunks - I've noticed over the past year that the Iams dog food had become overly gravelly in texture especially the crumbs. Then one of the crumbs stabbed my finger one day and brought blood. So what would that do to my dog? I quit them immediately. Very discouraging.
Reviewed July 8, 2016
My puppy was given this good on two occasions. Both he had severe diarrhea. On both occasions we eliminated every possible variable and found the IAMs was to blame. This pet food sickened my dog severely. We notified pet store and they said they do not recommend it to customers anymore because they have changed their contents of product and had many complaints.
Reviewed June 20, 2016
I started transitioning my two Japanese Chin Dogs over to Iams mini chunks. Immediately they got diarrhea. So I cut back, and tried a slower transition. The diarrhea persisted and steadily got worse. They quickly grew lethargic and could no longer eliminate outside, and was stuck using paper in the house to the bathroom until they recovered. They eventually got explosive, bloody loose stools that were quite scary. I took them off the Iams mini chunks immediately once they grew lethargic, but the digestive trouble continued on for a week. I put them on a veggie broth and rice diet until they recovered, and they are both fine now. The vet said it sounded like the food was doing damage to the pancreas, and to discontinue use indefinitely. I, obviously, don't recommend this product.
Reviewed June 17, 2016
My Jack Russell dog that is 4 years old is having an allergic reaction each day right after eating Iams grain free salmon and lentil dry dog food. We noticed that he sniffs the food at times in the day and leaves it like he doesn't want to eat it then I guess he gets desperate and eats it and that's when the excessive smacking starts with his mouth. It's like he has peanut butter stuck in his mouth and he does this for a long time then he starts licking his paws and biting them. We feel so sorry for him. It has taken a week for us to figure out it was from the food. I am returning the food to PetSmart and trying to figure out how to just cook him a meal that he can eat off of several days at least that would be affordable. Does anyone know what would be best to do?
Reviewed June 9, 2016
My dogs have ate Iams mini chunks for over a year... All of a sudden my 2 year old would start spitting it out and got severe diarrhea and vomiting...
Reviewed May 16, 2016
I have been weaning my pups with Iams Dog and Puppy food. So far I've lost 4 pups. Symptoms are the same as I have seen in other reviews. I'm not giving any of my dogs or pups this food anymore. I'm going to keep them on chicken and rice so their bodies can clean out from the Iams. I have contacted a Professor to test the food I have left. I wrote this as a warning to other pet owners. DON'T buy Iams. I will give the results from testing as soon as I can.
Reviewed April 24, 2016
We slowly transitioned our dog to the Iams Proactive Health Smart Puppy food and saw our dog's digestive health decline. His feces became covered in a thickening mucus layer, then frequent diarrhea and bloody stools, and then a combo of all of them. Since we phased in the food so slowly we initially thought he had a parasite or something. After a $145 worth of vet tests/evaluations it was clear it was the food. Felt very naive and sad that we had fed him something that made him so sick. A week of boiled chicken and rice brought his stomach back to health and he's doing well. NO MORE IAMS. I wrote to the company, but don't anticipate much of a response.
Reviewed March 28, 2016
My dog (pit) has been on Iams for 9 years but in the last yr has been losing weight. He wouldn't eat unless really hungry and he has been having a delicate stomach for the last 2-3 years. Gassy, loose stools. We thought it was due to aging and the vet said he was doing well. Over time it got worse. He developed gas, extreme pain, some blood in his stools and thousands of $ tests, meds, on antibiotics discovered has aggressive prostate cancers... in 2 places. Was told by an Orthomolecular Scientist who treats cats and dogs with serious conditions, and dog parents with experience it's the Iams dog food. He has a few months to live according to the vets. Now feeding him organic chicken and apricot seeds with 40+ strains of probiotics. Seems to be much more happy, active and no issues with the cancer. Will bring him for another ultrasound in a month. No more commercial dog food for him!
Reviewed March 5, 2016
First and foremost my dogs are my family, and best friends. So when a dog food you have used for years throws your very healthy six year old Border Collie into a grand mal seizure you feel betrayed and scared. The worst thing anyone can experience is having their family become unresponsive and foaming from the mouth only to come out of it and not even know who you are.
Iams is cheap, low quality dog food. Plain and simple. Your best friend is not meant to eat over half of the ingredients in this dog food. Dogs shouldn't eat grains! They aren't cows people. It's common sense. A lot of dogs have food allergies and they are generally towards grains in the food. Your dog could barely show any sign of having an allergy and before you know it the allergy combined with the chemicals and preservatives in your dog food has your dog in a seizure and you're praying they'll come to before it's too late. You as a pet owner have a responsibility to feed your dog a better dog food. This brand used to be a very good dog food but a lot changed in the company and they don't care about your animal anymore. They want your money.
Reviewed Feb. 18, 2016
After feeding Iams for years with no problems, even after learning several years ago that some of the dry dog food we had already used was recalled, I went and purchased several bags from PetSmart. 2 of our dogs got very sick all of a sudden and refused to eat the food. They began vomiting. One was an older dog so we thought maybe she was just at the end of her life. Then a younger dog also developed the same symptoms. We took her to the emergency room vet and she passed on the table.
From start to finish this was just a couple of days. The vet said it was possibly something ingested/poisoning. The only common thing we could come up with was the Iams dog food. We offered to let Iams test the dog food. THEY REFUSED. After a week they basically called and said we could not prove it was their dog food so take a hike. I still have the bags bought in December 2015 with food in them. I am looking to see who tests dog food? After being a loyal customer for decades and although not able to prove it for sure, but suspect there was something wrong with the dog food and then the HORRIBLE customer service we have stopped using IAMS dog food and are warning everyone we speak to about our experience.
Reviewed Feb. 7, 2016
I've been feeding my female Doberman and male Rottweiler IAMS smart puppy proactive large breed dry dog food since they were both 8 weeks old. My girl is now 13 months and my boy is 7 months old and still doing well on IAMS with no problems. They both have shiny coats and a ton of energy and overall they look very healthy! I noticed a lot of reviews claiming that their puppy got diarrhea, well if you switch foods too quickly that would most likely be the cause and not the food either. That or your dog has a food allergy which they would require a special diet. Luckily my dogs don't have any food allergies.
If you compare ingredients to other dog foods you will notice that Chicken is their 1st ingredient. Any type of meat like Chicken, Lamb etc and not by-products should be what is listed first in the ingredients. Knowing IAMS contains real chicken which is an excellent source of protein lets me know that this is a premium dog food and much better than for example Purina Puppy Chow. I also find that this is an affordable premium dog food. I buy a 30.6 lb bag for $28.96 at Wal-Mart which lasts me almost a month. So if you want an affordable PREMIUM dog good I highly recommend IAMS smart puppy proactive.
Reviewed Feb. 1, 2016
My dog has always ate Iams dog food while nursing puppies. I used the puppy then after she weaned them we went back to Iams proactive health. She got sores on half of her body, lost all her hair. I put her on lamb food and she is doing a lot better plus the allergy meds I gave her and the Benadryl cream 4 tubes. So far she is on the upward side. Did y'all change this food? She has ate it for a year no problems really concerned.
Reviewed Jan. 28, 2016
I got my dog at 10 weeks old. She was sick and I nursed her back to healthy. A couple months later I got her Iams dog food. She started vomiting many times a day. I had no idea it was the food until I switched her food trying to get her to gain weight. She has not vomited since. I read on here about other dogs getting killed or sick from this food. Thought I should share my story to support their claims a little more. Thank god my dog survived but it was close.
Reviewed Jan. 24, 2016
PLEASE SHARE! IAMS DOG FOOD KILLED OUR DOGS! This is our story based on our experience. On Sunday 1/3/2016 we woke up to a nightmare. Our 7 yr old pug Daisy was deceased in her bed and our 10 yr old pug Danny barely hanging on. Three days before they were fed from a brand new bag of IAMS Proactive Health Adult dog food. The food was ingested late afternoon on new year's eve and new year's day morning Daisy started vomiting and Danny was soon to follow. On 1/2/2016 we took our pugs to the vet. They were violently ill and in so much pain they couldn't lay down and barely sit. We followed the vet's instructions and they were also administered medications along with some sent home. Daisy had fluids injected into her back. Tests were ran and blood work was sent out but wouldn't be received until Monday. We didn't know this would be too late. Sunday morning in fact was the worst morning in our lives.
After finding our little girl Daisy had passed we rushed Danny to the ER vet. We painfully decided to put Danny down because we could not bare to see him suffer any longer and we now knew the outcome. On Monday I went to our vet where our Dr had then informed me that there was absolutely nothing we could have done to save our babies. And he firmly believed the food killed them and contacted IAMs on our behalf to file a claim. We also have a 7 month old puppy named Cooper who DID NOT ingest the food and is perfectly fine. We also had labs ran on Cooper for precaution. We are devastated. I have filed a safety report with the FDA. Both the FDA and Iams look for basically other instances to check for relevance. We need help getting our story out there. There are many more people that have had the same experiences but because the complaints were not filed on the Fda page or IAMS itself they will not look at those complaints.
We want to hold IAMS accountable and are find it very hard to do so. We asked for the remaining food where we purchased it to be also taken off the shelves. We don't want any other animals to become ill or die from this food!! I have medical records. I have photos and videos of them right before they died. I have the bag of dog food sealed and in a safe place away out of reach of our children. I have two urns holding the ashes of my babies. I have their last paw print cast in plaster. I DO NOT have my babies, our kids' best friends, two of our family members. Please help us hold this company accountable and vet their food off of the shelves.
Reviewed Jan. 13, 2016
Hello. I hope together we can solve the issue of whether or not a specific brand of Iams is not suited for a particular breed (toy pups). I purchase the "regular-sized" chunks cause I feed it to my Basset and Beagle mix. I typically include shredded baked chicken breast and it's juices. My Maltese is a finicky eater anyway, but when I tell him to "eat your papa", he minds me. Did I inadvertently cause him to go into Immune Mediated Hemolytic Anemia? My vet bills continue as I had him on steroids and antibiotic and lab monitoring. He is better, but I am concerned if maybe I should switch to another brand? But what other brand? Any help would be appreciated!
Reviewed Jan. 12, 2016
I recently purchased this food for my German Shepherd. He's been on dog food his entire life. He doesn't get people food. After purchasing a new bag of this food, he immediately started vomiting his food. He'd never done this before. Shortly thereafter he developed diarrhea on an almost hourly basis. After about 3 days of cutting back on this food and mixing it with boiled chicken and rice and a $140 vet bill, I'm at a loss about whether or not to continue with Iams food. Numbers on the dog food bag are: 271116 27Nov16 532c2nch06 52174177 f6 us61591.
Reviewed Dec. 20, 2015
I have two adult Rottweiler and one puppy with all three being raised on Iams large breed dry food and they have done wonderful! They all have great body tone, perfect weight, easy on their system, and very reasonable cost wise.
Reviewed Nov. 30, 2015
My baby started with diarrhea the night after Thanksgiving and it's getting worse! I had changed his food to Iams last week, so I've finally come to the conclusion it has to be his food! Tonight I boiled chicken and rice for him to eat! Tomorrow we will be at the vet! I have a friend that said it gave her yorkies diarrhea too.
Reviewed Nov. 25, 2015
I have a 10 year old blind, diabetic Jack Russell terrier and I had heard through the grapevine that the Iams Minichunks were a good, healthy choice for smaller dogs. But I was sadly mistaken when my poor baby became sick from eating this food. He became disoriented and had a seizure. I'm lucky it wasn't worse. Please don't feed your dog this food.
Reviewed Nov. 17, 2015
I didn't want to believe Iams was causing this. I had changed my pet to a vet recommended diet after she was treated, then after awhile changed her back. After about one and a half cans she had another bloody bowel explosion. This is unacceptable. Iams trying to kill our beloved pets!
Reviewed Nov. 17, 2015
My dogs absolutely love Iams but unfortunately it's hard to find in all the pet stores here. They love the Chunky Can food especially. My older dog is a senior and can't chew dry food and we love that when he eats wet food only it doesn't affect him at all.
Reviewed Nov. 14, 2015
My dog seemed to thrive on Iams. He was full of energy. Loved to retrieve a ball, go swimming, go for walks, go for rides in the truck. His coat always looked healthy. He seemed to enjoy his food, always came running when he heard the food go into his bowl, never left any food in the bowl. He got along well with other dogs as well as people especially my grandkids. He loved kids. Grandkids would play in the yard with him throwing balls, lay on the grass and put their arms over their heads and he'd nudge them with his nose trying to get them to show their faces. He really seemed to thrive on Iams.
Reviewed Nov. 12, 2015
I have been using Mini Chunk for one my dog for about 5 years and the other dog for 3. The last bag I bought was on 11/6/2015 at Boerne Walmart in TX. Every day since using that bag my dogs have had their stool covering a very thick mucus or just straight diarrhea. I paused for a couple days to let their guts settle then refed it and it happened again. This has happened randomly in the past but I never made the connection. Trying something other than Iams adult/puppy for the first time in 5 years. If this new food resolves the issue I will not be returning to Iams.
Reviewed Nov. 10, 2015
Not happy. I now prefer to make my own homemade natural HEALTHY food. By doing things my way I know EXACTLY what's in the food. I did not like the general health and condition of my pet while on this food. In my opinion, a natural healthy diet is far greater than a store bought ready made product. The end result has been an animal with no health problems and no Vet Bills.
Reviewed Nov. 6, 2015
My mother switched her dog to Iams mini chunks and the dog has been vomiting on & off along with diarrhea until it finally dawned on her that it could be the IAMS. She took her off the IAMs and we are she is gradually doing better. My mother is very concerned that it damaged her but I guess time will tell. Never imagined this could happen with IAMS. Not a fan.
Reviewed Nov. 3, 2015
Iams - through many generations of dogs, I've never had a nutrition problem. My vet endorses it and my dogs enjoy it. Not the most inexpensive on the market but still a bargain.
Reviewed Nov. 2, 2015
I am a long time breeder who presently has a litter of puppies who are very ill from Iams Proactive Health Smart Puppy. Decided to put pups on this food so puppy purchasers would find the food easy to get and continue with. All because of complaints puppy owners had regarding price and availability. Thought we'd give Iams another go as I had used Iams many years ago and was pleased with it then. Well not now! My puppies were perfectly healthy, fat and happy on mom's milk. During the last few days of weaning when this food was introduced at 6 weeks of age as a wet mash, which was watered and softened for transitional purposes to aid in digestion until pups are able to easily digest dry kibble.
Upon ingestion of the first meal pups started vomiting the food in the same state as it was fed. It was obvious it could not be easily tolerated as advertised. The little bellies were blown up and hard. After the second meal there was more vomiting and the production of projectile spatters and cow pie feces everywhere. That's not digestion. It's an insult. I offered yogurt to settle the digestion of this vile food. They cried and cried and proceeded to screaming all night for 2 weeks. Their little tummies just hated this food.
I persevered with mash the first week and started on dry regardless mid second week. They were gaining weight during this nightmare. Thought to myself, it's just a matter of time. There was no improvement when dry was given for a day or two during the second week. Or was it just the yogurt that was helping. No matter, at two weeks with virtually no digestibility, spatters everywhere, screaming and vomiting again pups it is totally obvious that this food is toxic and would never be tolerated, period. After all this along with less than 2 hours of sleep every day for two weeks it's time to garbage this supposedly healthy digestible poison.
I'm still having trouble housebreaking puppies with the trots. Bless their lovely little hearts. They are still crying and trying so hard to be good babies. That food turned what should have been easy breezy into a horrific mess. I wish I could personally serve this up as a main diet to the evil person who owns this company! I called the Iams company and was told they would send me a cheque, So Sorry. Sorry! That pathetic sorry from a robot paid to take phone calls and dole out refunds just doesn't cut it.
Why produce such garbage? I would have loved to hear something like we are going to revise and improve our formulas. That would have made my heart leap with joy! I have people waiting to pick up their babies. My reputation is now muddied and it seems that I'm an incompetent fool for trusting this uncaring company. Junk producing, heartless, big business. I wish I knew... What's in there that is so very vile? They don't want to discuss it. Today the pups will get a new much better food along with the course of antibiotics they have been started on. What about all the death and suffering endured by the countless innocent victims? The producers of such garbage should be accountable. Why aren't they?
Reviewed Nov. 2, 2015
Was definitely one of the more expensive choices at the grocery store where I purchased it, so I was hoping that meant it would be a better choice. Got it home and gave it to what would have been a certainly very hungry dog and he hated it. Would not eat it. I am going to try and return it to the store where it was purchased.
Reviewed Nov. 1, 2015
I have been using Iams dog food for many many years. I adopted my dog through a pet adoption agency. They had him on Science Diet. During this time I kept seeing television commercials for Iams dog food. When he was on Science Diet dog food I started realizing it was too pricey. After repeatedly seeing commercials for Iams dog food I decided to give it a try. The price was very reasonable. My dog really started liking it. So I continued to buy it not just for the price but for the ingredients it does not have in it. No sugar, dyed or artificial preservatives. Iams dog food is good for my dog's heart, skin and bones. As my dog got older Iams even had different age ranges to fit my dog's age. It keeps my dog active because it has nutrients and probiotics to keep him healthy even when he gets up in age. My dog is happy, healthy and active for a 13 yr old dog. I love Iams dog food. I would not switch to any other dog food brand.
Reviewed Oct. 31, 2015
We have used Iams with all of our labs for the past 11 years. We tried other brands a couple of times but learned that our older lab had food allergies and would develop ear infections during those times. We haven't changed from IAMS since.
Reviewed Oct. 30, 2015
Our dog has a sensitive stomach, so we always use Iams specific formula for that, both canned and dry dog foods. It makes quite a difference. This food is only available at our veterinarian's office.
Reviewed Oct. 28, 2015
My dog ate it and he did not die or get sick. It also did not affect his stomach in a negative way. So yes I would buy it again since I know he will eat it.
Reviewed Oct. 26, 2015
I have found that it is not cheaper to feed my dogs the cheaper brand foods. Iams is a bit more expensive, but they eat less (as it is more filling for them) and therefore they Poop less. Good for clean up.
Reviewed Oct. 26, 2015
Please call IAMS directly at ** to report problems with IAMS mini-chunks. I spoke with Aaron and he was helpful. He listened to my complaint, asked intelligent questions, and took a full accounting of events to launch an investigation. Luckily, I had saved two of the bags of food with the serial numbers intact. Even if you don't have the original bags or serial numbers, please call and report any bad experiences so the company has data.
My 10 yr old Cyprus poodle, Sam, nearly died after switching to IAMS mini-chunks. He vomited bile, was lethargic, and had seizure-like episodes. He was put on medicine to control his seizure-like episodes and had horrific side effects. After a series of tests and vet visits to over 6 vets (including Penn Vet clinic), he went off of his food altogether. I bought a fresh bag to make sure, and he wouldn't eat that, either. It wasn't until he was hospitalized for observation and his food was switched that he reverted back to "the old Sam." Friends, neighbors, his neurologist, and acquaintances at the park have all marveled at his recovery since he stopped the IAMS and started the new food.
Reviewed Oct. 25, 2015
I changed my blue nose pit from Kibbles and Bits to Iams for puppies and he drastically changed healthwise. He has diarrhea so bad I wake to it everywhere and he has to go out to use the bathroom constantly and it's always squirty and loud. He farts a lot and I never heard him before. Then he started to throw up the food and now he will not even eat it, I know he is hungry but will not eat that food. His whole personality has changed. He is not uppity and happy and playing like usual he's just laying around. You don't have to be a vet or scientist to tell why all our animals are suffering and ill. I am switching back to his old food. I feel so bad I bought Iams for my baby and he is suffering. This should not go unnoticed as I see it ** has. What the hell why are they (Iams) allowed to get away with this?! I will never buy anything from this disgusting company again and I will spread the word also.
Reviewed Oct. 25, 2015
Purchased a bag of Iams Mini Chunk dog food from Target in McKinney, Texas and since feeding this dog food to my pet he has been vomiting, bloody diarrhea, runny nose, involuntary leaking bowel, and lethargic. He been experiencing this for over a week now and we have narrowed it down to the dog food. There is something terribly wrong with this food and it needs to be resolved.
Reviewed Oct. 24, 2015
My dog loves Iams.. I've used other brands of dog food, and Iams is the one he liked the best by far. They come in different sized chunks and have different food for different stages of life - puppy, senior, etc. Also, I like the variety and the vet said this brand was very good for my dog.
Reviewed Oct. 22, 2015
This is best for our dog's health, but he's not rushing to get it. Our dog's eating habits are up & down. Sometimes he eats right away and sometimes he lets his food sit all day before he eats it as a last resort.
Reviewed Oct. 20, 2015
If you have a senior dog or one that has problems with arthritis, you have to try IAMS with chondroitin. Our dog lived to 20, and I honestly believe he would not have, had I not finally discovered Iams. When he turned 14, he began to slow down, our walks became shorter. Vets suggested chondroitin. We tried 2 before Iams. He didn't seem to like those. No improvement in 2 weeks either time. Thankfully, we then tried Iams. He loved the taste, so he always ate. It didn't happen overnight, but within 5 days, he was no longer limping. After a week and a half, he was bouncing as I'd grab his leash. He was a fairly small dog. He weighed 54 pounds and had about 6 or 7 breeds. He was our best friend. Thanks to Iams, we were so fortunate to have had him as long as we did.
Reviewed Oct. 17, 2015
I have fed my dogs Iams pet food for years. Why would I feel the need to check the serial number each time I bought a new bag? I came home from work one day with my beloved Tinker lethargic and in bloody stool that was all over the house! I panicked! What was I supposed to do?!? I have an infant and a 3-year-old who shouldn't see her like this!! We rushed her to the vet where 400 dollars worth of tests later she was found to have pancreatitis! Despite our efforts my sweet Tinker (Maltese) died that day. Now my sister's dog has been sick with vomiting and diarrhea; turns out she is feeding him Iams MiniChunks too. I hope she caught his soon enough - 800 dollars later their beagle is fighting for his life! I was suspicious so I did some research on the brand and find 1000s of complaints of it causing pancreatitis! I am furious!! They killed my puppy! I will never ever buy this brand again. Please be wary if you do!
Reviewed Oct. 8, 2015
We got a bag of the Iams mini chunks about two weeks ago from Costco. In that time my dogs have both started throwing up bile daily. One of them is usually a scarfer and I have to watch her eat so she doesn't eat too fast. Neither has been interested in their food at all. They barely eat it which is really rare. After daily cleaning up of bile and undigested dog food from both dogs I have switched to another brand. So far so good with immediate results and they are both eating their food again. Unfortunately we threw the bag away as we keep it in a big plastic bin so I have no numbers to track. Something in that bag was absolutely making them sick.
Reviewed Sept. 30, 2015
My dog a Rottweiler mix has been eating Iams Healthy Naturals Chicken Dry Food for about 5 years. She suddenly has become sick with diarrhea and refuses to touch her food or water. She has been lethargic all day. I thought it was strange because she is never sick. She is still cleaning up the cat bowls after they are finished eating their can and dry mix. They are not eating Iams by the way. Since she still has an appetite, I decided to look and see if there were any recalls. I find this website with all these recent complaints. I am very upset. They have no regard for our pets. I will never buy any Iams foods ever again. I will be feeding her chicken and rice the next few days and will be finding another brand to buy.
Reviewed Sept. 25, 2015
This is an update from my previous report on the Diamond Dog Food. Our Labs skin condition and diarrhea is gone. The very next day after switching him to the IAMS his feces was already normal. His skin condition took a couple weeks to completely clear up, but he now has a beautiful shiny coat. I would highly recommend IAMS.
Reviewed Sept. 13, 2015
We have a 11 month old blue nose pit bull named Jefea that my bro in law has taken care of for us while we look for appropriate housing. And, he's been sick for 7 days with diarrhea, vomiting, low white blood cell count - looks like he just wants to die... He's suffering, and spent $800 in 24 hrs at the vet - and they found nothing... He's been on this food for 6 wks and had no problems on any other dog food. We have been googling his symptoms and salmonella popped up... What is IAMS gonna do about this? My family and dog does not deserve this.
Reviewed Sept. 12, 2015
I opened a brand new tin of this "Iams Premium Dog Food, with Turkey & Rice" to give my Sophie a 1/3 for her supper. It smelled OK, the consistency was mush. I out it in her bowl, she inhaled it with gusto and within seven minutes she was vomiting it onto my tile floor. Poor girl looked ashamed of herself. Sophie was still hungry so I gave her a generous helping of 1/4 cup of Vanilla Greek Yoghurt to help settle her tummy with some of her regular Pedigree Vitality kibble.
This is the first time Sophie has lost any food I have given her. I got her just under 3 years old at the end of March 2015 and part of our feeding education was that I gave her a little milk to see how she dealt with it (enough to cover the bottom of her bowl), a bit of ice cream (1/2 teaspoon), some yoghurt (1 level tablespoon). I wanted to see if she could tolerate dairy as I know some dogs can't. Well, she loves it.
Sophie does casually nibble grass when she can find some clean blades. But, nothing that would explain her reaction to this "Iams Premium Dog Food, with Turkey & Rice". I have been providing my girl with some quality diet dog for as when I got her she was grossly obese for a dog and she has not reacted with any stomach distress to these foods. Now I am afraid to give her the Iams beef tinned food! This is not cool.
Reviewed Aug. 25, 2015
My Mom bought a bag of Iams mini chunk dog food for her Golden at Target in early August, their normal variety of Iams was sold out so she substituted with Mini Chunks. Her dog, who had an existing seizure disorder, where he would have a few episodes a year, began having 2-3 seizures a day. After the third day, they determined the only thing that had changed was the food, so they discontinued feeding it to him. They then passed the leftover Mini Chunks to me believing that an ingredient had just aggravated his condition, and there was nothing wrong with the food. On the second day of feeding the Mini chunks, my Jack Russell was urinating blood, and had bloody diarrhea. My Rottweiler had regular non-bloody diarrhea. I immediately stopped feeding it to them, and put them on boiled chicken and rice for several days, then returned them to their normal food, after they each had normal couple of normal stools.
Please do not give this to your pets, we are lucky that we both caught it early before something worse happened to any of them. I firmly believe that the Iams food is tainted, poisoned, whatever you want to call it. To have adverse affects on several dogs, from different households, that are all different breeds and ages, points directly to the food as there was nothing else all three of them could have come into contact with over that period of time.
Reviewed Aug. 16, 2015
I had a 2 year old dachshund. She was feeling great until she ate IAMS grain-free, dry dog food. She started lying around and not moving at all. 48 hrs later she is now dead, after taking her to 2 vets, including the emergency vet. The last vet said she had poisoning and tried to save her!! I am furious! Please, anyone reading this, reach out to me if you have had this to happen to your dog!! I am having the food tested and maybe my dog too!!
Reviewed Aug. 2, 2015
Please do not feed your dogs any new bags of the Iams Mini Chunks until you are sure it's not contaminated again. I opened a new bag of the mini chunks and once again since last year my dog has food poisoning. Do not start your dogs on any Iams products till you call the company and clear up your serial number on the bags. Please heed the warning.
Reviewed July 31, 2015
Let me start by saying that I have fed Iams products to my dogs and cat for 15 years. I purchased a new bag of the Iams mini chunk dog food a few days ago. The dogs were reluctant to eat it. I had never had that happen before. Now approx 4 days later 5 of my dogs have horrible bloody diarrhea. I am so unhappy at this point it isn't funny. I had to go to the vet and get medications for all of the dogs to take, put them on a chicken and rice diet for several days. I would use extreme caution using this food. I don't know what changed or what is going on but, I know I personally will not be buying this for my dogs again. I wish Iams would replace my carpets as they are ruined.
Update 8/06/2015 - I had reviewed about my dogs becoming ill after eating Iams mini chunks. I filed a complaint with Iams. I received an e-mail that they would like to talk to me so I called them. Told them what had happened. Since I had disposed of the bags I didn't have a lot # and was told there was nothing they could do. I offered to send the remaining dog food we have left back to Iams. I was told they wouldn't take it since it had been opened. It is considered contaminated and they wouldn't test it. I was told by the Iams rep that they have had no complaints from anyone else. If your dog has gotten ill save your bags and complain to Iams!! I have also filed with the FDA but have not heard back from them.
Reviewed July 30, 2015
In November of 2014 I switched all of my cats at my rescue to Iams from Purina One. I did this very slowly over the course of a month. Almost every cat got diarrhea. I couldn't pin down what was causing this but after deworming everyone, getting a water purification system and vet checks with no results it continued. I took the Iams away (orange bag) cold turkey, gave them back Purina One and every cat but two got better immediately. This was over 30 cats so not a coincidence. I reported this to Iams and the FDA for pet food complaints and never received a reply from either. I see that Iams did have a recall back in 2014 but these were never taken off the shelf. Six months later I still have one cat sick and unless she gets dexamethasone and penicillin every few days she gets uncontrollable diarrhea. Another vet check for salmonella from the Iams is coming soon.
Reviewed July 25, 2015
I opened a new bag of Iams dry mini chunks (green bag) last week after which all for of my dogs began to have severe diarrhea and vomiting. I had stool samples tested for parasites, those tests were negative. Blood work was normal. Dogs were dehydrated, given medicine for diarrhea/nausea and fluids. So far they seem to be improving. I spoke with customer relations with Iams, they wanted to lot no's off bag and offered to reimburse me for food. I would rather be reimbursed for the $600. I spent at vet. They have been on this food for years but one bad experience and never again!
Reviewed July 18, 2015
In April 2015 we lost our 70 lb., 15 year old pit/cur Suzie. About 6 weeks ago we adopted Sara, an 18 lb. standard Chiweenie from our local pet rescue shelter. Bought IAMS brand proactive health small & toy breed dry dog food mainly because it had chicken as its main ingredient instead of meat by-products. She also had some rawhide chew toys, which favoring the dachshund breed. She is constantly chewing something. After about 1 week I noticed blood & mucous in her stools. I took a sample to the vet to have it tested for worms, thinking maybe the shelter didn't worm her enough. She had no worms, but I told the tech about the rawhides and she told me that was the worse thing to give this type of dog because it doesn't digest well and could puncture the stomach.
It was recommended to feed her boiled chicken with white rice for a few days which did cure the bloody diarrhea. Started giving her only the Iams pro-health, no rawhides, no treats, only dry Iams. One week later she is back to passing bloody mucousy diarrhea and lethargic. Back on chicken & rice again. # days later no more bloody diarrhea! Through process of elimination the IAMS dog food was the problem. I'm afraid to feed her any dry dog food. She is still on chicken & rice.
Reviewed July 17, 2015
My 12 year old Pomeranian had IAMS Senior Plus for the first time last night and ate a lot. At 3 am he was barfing everywhere, shaking, eye rolling and could hardly stand. The emergency vet diagnosed him with Peripheral Vestibular syndrome. The dog is home tonight and will probably mostly recover. The cost to me -- $1200 -- not including the bag of IAMS, which I'm throwing out. The bag number that I bought at Target in Pasadena, CA is... 070916 07SEP16 51354173 D5 US30940.
Reviewed July 12, 2015
We purchased a bag of the minichunks at Sam's Club and my two dogs started vomiting and having diarrhea issues. Initially we didn't suspect the food. After making some good from chicken, rice, carrots and buying some from refrigerated fresh dog food from Kroger, they felt better. Unfortunately, we had kept some of that food and later gave them some again since we were out of another brand and one has diarrhea again and the other is not acting like her normally playful self. I now know it has to be the IAMS dog food. Time to go get something else and hope this passes quickly.
Reviewed July 7, 2015
My dogs got very sick with diarrhea then one vomited. Their stool had some blood. I took my pug to the vet, she was sick the longest. They gave her some anti diarrhea pills that didn't work. I noticed she wasn't interested in water. Someone told me about recalls. I read the comments and their pets had the same symptoms. Some had outrageous vet bill and unfortunately some died. I was very saddened and appalled at what I read about the tainted rice and that this has been going on. Some of the products have not been recalled! I immediately threw it away and went and got kirkland food which I really like and a little tender care and no Iams. They immediate got better. It make me angry. I think they should pay vet bill and send over a carpet cleaner. :-[
Reviewed June 30, 2015
I would like to know why I hear that you test your ** food on poor dogs who sit in cages all day with no bed or toys. Is this how you test your product?!? Leave dogs in cages for testing purposes only?!! Why don't you take your ** food and have your CEO sit in cage and try it for himself? Makes me sick. Your product is all over Facebook with sick dogs dying!! Way to promote fresh healthy food for our FAMILY members. Have the CEO taste test his product and let them know to call me so I can hear how much he enjoys it!! I love my dog and will never feed him your garbage after what I read about our product testing!!
Reviewed June 27, 2015
We bought a bag of Iams dry dog food optimal weight at Target two weeks ago, and my dogs' stomachs started growling and they have severe diarrhea now for three days. The numbers on the bag are 150816 15aug16 51134177 k6 us61591. We have stopped feeding them this food. We are trying to purge systems with rice and chicken. Iams is suppose to be good food. I will not feed this to my dogs anymore. But I would gladly feed it to the president of Iams.
Reviewed June 26, 2015
I fed my rescue cat Iams Healthy Adult dry cat food for one day. The second day, she threw up four times. Since there is no quick, inexpensive way to get the food analyzed to see if it is contaminated I cannot be 100 percent sure the food is to blame. However, since she is an indoor cat and the change in food was the only change in her routine IMO the food is the cause. The last three times she threw up it was white frothy liquid. I will not be feeding her Iams again and hope there will be no lasting effects .
Reviewed June 23, 2015
I have 2 Yorkies that are 6 yrs old. I have been feeding them Iams since birth. About 2-3 weeks ago my dogs would barely touch their food and most recently, would not eat it at all. My one Yorkie started to have diarrhea which turned into being a bloody mess. I made a gruel out of chicken and rice which cleared it up. My other Yorkie also began having diarrhea with blood. I don't know if Iams changed their formula but I will be stopping at the pet store this evening to buy a different brand of food.
Reviewed June 21, 2015
As I was opening a can of IAMS canned dog food it blew up in my hand. I pulled the tab that opens the can. It popped open loud!! It had the most disgusting smell that stayed on me and I can't get out of my kitchen.
Reviewed June 14, 2015
I started my dog on Iams dry food thinking it was a good quality dry dog food. Since being on the food he constantly had diarrhea and blood in his poo. I would not recommend this food to anyone. I am very angry about this product!
Reviewed June 11, 2015
Hunter who's about 15 lbs ate IAMS for many years. Last April, I got him the green colored Iams miniChunks dry food (about 30 lbs). Few weeks later, he wouldn't eat the food and kept leaving his food barely touched. He was also getting weaker, I thought it was his back problem. I tried to add rice and chicken to the IAMS food or soak it to make it softer to trick him into eating it. He vomited twice. By mid May, we started cooking bland rice and chicken. Sometimes he would eat them, other times he would just eat a little bit, he lost his appetite and getting weaker. Jun 1st I called the vet to make an appt, blood work was done, turned out Hunter had anemia and only had 17% of packed cell volume.
By June 7, he had black diarrhea, rushed him to the hospital. More blood tests, his PCV was down to 11%, platelets were so low, nothing to stop the internal bleeding. That day my beloved Hunter was put to sleep. I didn't have the means to pay for blood transfusion and do ultrasound with no guarantee that they can still cure him. Nothing could bring him back. After reading the complaints here, that explained everything and the timing of when his problems started. Our family is still grieving, Hunter was a family to us. It hurts more when you're not prepared. The company should at least reimbursed us for the vets expenses, just spent close to a thousand dollars. It may not bring Hunter back, but at least it will bring closure to families like us.
Reviewed June 3, 2015
I work at a no - kill non-profit shelter. Lots of people that adopt throw around names like Blue and Royal Canin. Sadly, most people consider Iams a "second shelf dog food." Well NOT ME! I voice my opinion that Iams is a fantastic dog/cat food. I even refer to myself as a "Iams girl." Here's why: I had 2 cats that both lived to be 21. I have 2 golden retrievers, the older just turned 15 last month. Yep, 15!! I definitely feel that Iams has had a large part in the longevity of my pets. When people ask me why I don't buy a "design" dog food I always say "Well why don't you come to my house and tell my 15 year old dog that." Anyway, just to let you know I'm going to be an "Iams girl" forever.
Reviewed May 25, 2015
Well my dogs after about age 2 years began getting itchy allergies. It wasn't fleas...This was a constant itch. So my vet and the local feed seed store told me, "It's probably food allergies." So I was shopping for a dog food with Omega 3, great for skin dog food. And I found Iams, the red bag. I began feeding them this dog food, and noticed the itching stopped. Great! Not so fast...
After feeding my dogs Iams for about 6 months now, I've lost two dogs due to bloating and gastro problems. I came home to one of my dogs bleeding out her rear end, crying in pain. By the time I got home from work to notice this, she was already extremely weak and near death. She died on our way to the emergency vet. I thought she chewed something up and maybe it cut up her insides. Ok I lost a baby. That happened in February 2015.
Well this past weekend, May 2015, I got home from another long day at work and found my other dog dead at the scene. He was laying in blood oozing from his rear end. The second dog who died was not the kind of dog to chew up random things in the yard. So I decided to check into the dog food and I noticed all these 500 something complaints, and noticed that other people have ran across similar issues I seen in my dogs -- bloody diarrhea poop, vomiting before death -- I noticed. I'm guessing, a dehydration phase before they died. But I couldn't quite put my finger on if there was a problem with water? Or if maybe they were just drinking water when I wasn't looking.
So there it is. I've lost two of my 5 dogs within 6 months of feeding this arsenic Iams dog food to my dogs. I wish it would be taken off the market. I just went to buy some Organix brand food that a friend recommended for me to try. Also today I might have possibly noticed a tumor in one of my other dog's groin area, near his male part area. I pray that's not what it is. However I noticed it about 10 mins ago. I wanted to add my comment and story on to this site and get the word out that Iams is a deadly, poisonous dog food. Please people, don't feed that to your loving, four-legged beasties.

Reviewed May 17, 2015
I was given a snowshoe Siamese kitten by a coworker. I have had the cat for two years now, and he has never been sick once. The vet said he was as healthy as an ox when he was in for his last visit. But he was slightly overweight, so my wife and I tried switching his food to Iams Indoor Weight and Hairball Control. He had been on it about a week (we were still in the process of transitioning the foods) when he got deathly ill. He started vomiting, something he had never done, every twenty minutes or so, for almost a day straight. Then when that subsided, he became lethargic, barely moving, breathing shallow, shaking. At one point he wouldn't wake up, and I really thought he had died. That lasted through the next day, during which time he would not eat or drink.
On the third day, he began trying to eat, but was unable to swallow. He would chew the food, and try to keep it in his mouth by using his paw, but it would just fall back out on the flood. Finally after three days I was able to get him to begin eating again by feeding him wet food from a spoon. Finally he was able to begin eating his old dry food again a little at a time. I truly believe Iams almost killed my cat!
Reviewed May 16, 2015
Our cats are picky eaters so we buy grain free and expensive pet food. Two of our cats ate the Iams Purrfect Delicacies canned food and both have horrific diarrhea and vomiting now. The third cat never eats wet food and he is fine. I note that this is the ONLY wet food that either cat has eaten since Thursday and the vomiting and diarrhea started about seven hours after the first feeding of Purrfect. It is Saturday, May 16, 2016 and I'm making a special visit to our vet to see what is happening to our pets.
Reviewed May 12, 2015
I have a 21 pound orange tabby. His name is Garfield. Obviously he's not too picky about his food. He won't touch this stuff. Guess I have to throw it away.
Reviewed May 5, 2015
Purchased this (grain free salmon) after our doxie was having allergy issues on a different brand. With four senior dogs I spent three weeks transitioning them over just to make sure we didn't have any issues. Three bags later we were fully transitioned and everything was fine. For a week. Then the fecal storm that ensued will never be forgotten.
First our male pug had a blowout overnight that was bright red. Called the vet, said probably from the transition to give him a day. Next morning, our female BT did her best Linda Blair all over our bed, floor, kitchen, yard, couch, car, vet lobby, and exam room. Then the fun began (at 8 PM on a Sunday costing us $98 to just walk in) when the bloody poops happened to her at the vet. $346 more and we found out our senior girl is quite healthy other than the bloody poop and vomit that wouldn't stop. If there was a test to be done, they did it. Vet concluded that it was the food and warned us about how grain free won't always help with allergies and the few brands he trusts enough to feed his dogs which absolutely does not include Iams. Medicated and hydrated we take her home after a lecture from our vet about Iams and suggests chicken and rice for a few days.
Fast forward to this morning where I wake up covered in God knows what from which dog, a once brown carpet that's now a poop and vomit Jackson Pollack and the smell of death in my house. I have FOUR dogs with the blood poops and vomit and being old they've not managed to make it to tile or grass. Vet takes pity on me and gives me anti-nausea meds for them all (and I took a **) and I hit the grocery store for chicken, rice, and Chardonnay. Moral of the story: Iams owes me a vacation, case of wine, carpet cleaning, therapy, vet bills, and a refund. I've never had dogs this sick from food in my life. No matter how long you take to transition from one food to the next, if the next food is horrible you're gonna have a stinky house with four sick dogs. Although our old food wasn't the best for them, they weren't sick like this.
Reviewed May 3, 2015
I have 2 large dogs who were raised eating Iams dry dog food since they were 8 weeks old. I have never had a problem with the dry dog food. I had picked up a case of canned dog food -- Iams classic pate with beef and rice (proof of purchase 1901401330) for my younger dog who is 7 years old. It made him DEATHLY sick. I brought him to the vets in which he had to stay there for 6 days on IV and was given other meds. I finally got to bring him home after being at the vet for the 6 days. He is still not back to himself and has been back to the vet twice since for blood work and to be checked. He is also on special food from the vet and had to be given a week's worth of antibiotics. Total bill at the vet so far is just over $600.00 and change. I am very angry and disappointed with the Iams canned food and think they need to start checking into changing the recipe in their canned food.
Reviewed May 1, 2015
Have used Iams Dry Food a few years back. Decided we wanted to put our Bichon back on this food. We purchased the above mentioned bag of dry food 2 1/2 weeks ago. In this time frame, we have had our 6 1/2 year old Bichon to the Vet 2 times, stomach pills, gastroenteritis, antibiotics, probiotics, IV's for re-hydrating, injected antibiotics, blood test and a dearly loved dog, so sick from vomiting and diarrhea that she couldn't even get up herself nor lift her head. She is still in recovery mode, but this is the only thing changed in these past few weeks. VERY unhappy with IAMS at this point and from seeing other post, wondering why I jeopardized her little body to the point of possibly losing her. Never again will we purchase another IAMS product.
Reviewed April 22, 2015
I had 2 cats, Bo just passed almost two years ago and I still have his mother and she is a fairly healthy 21 year old Long Hair Calico. I started them on Iams senior +. Some time ago, it has been the only cat food that she does not throw up. No hair balls. Problem is since I moved to Platte City, I cannot find it here. Please advise where to get the senior 11+. I also have two dogs, a pit mix and a weenie dog. They are 3 and six. We adore our fur babies, unfortunately cannot afford Iams. They have been raised on Pedigree.
Reviewed April 21, 2015
I have one calico and one person cat. The Calico is 15 and a female. The person is a male and he is 13. Neither one have ever had any bowel or urinary problems. I merely decided to try ons due to the fact that they both had hair balls. That was approximately two and a half weeks ago. Since that time I have never seen nothing but constant constipation. The male cat has developed a mucus plug in his ureter. It was removed costing me hundreds of dollars but he is still having severe issues urinating. This all started after I started the Iams.
After reading all of this I will be switching my cat back to Purina 1 complete. I am adding olive oil to the food today hoping to produce some kind of bowel movement. I am devastated that I may be losing the Dokken the persian as he is a great member of our household. I might add that both cats are animal rescues from the pound.
Reviewed April 14, 2015
I have a huge cat. He eats everything. He is 10 and I have never had a problem with any food brands, including regular Iams brands. Well... he needs to lose weight. He is healthy, but 27 lbs... I decided to put him on a weight control food, thinking Iams is a great choice. About a week ago, he started pooping all over the house, outside of his litter box and has been vomiting and coughing up more hair balls than I've ever seen. He's never had an issue with changing food before. The hairball formula has actually made it worse.
Reviewed April 11, 2015
I have bought the Iams canned (flaked) food before, and assumed that because it is Iams, it should be healthy. My cat just had kittens and is lactating and needs high quality food. When I was in the store the other day, I saw that there was a pate version of the canned food, and bought a case. Well, neither of my cats will go anywhere near this food. They act like it's poison. There must be something wrong with it -- these cats are not picky.
Reviewed April 7, 2015
Hello. Well we changed to Iams because my babies were puking all the time and their poop was horrible. And now they have been on it for almost a month and I'm very happy to report -- no more puking or stinky poo. It's awesome. I will never switch again as long as my finances stay where they are at and I would recommend Iams to anyone!!!
Reviewed April 7, 2015
I fed my cat Iams purrfect delights cat food for the first time three days ago. Today my cat is dead. I took him to the vet to confirm it was the food. Shame on you. I trusted you and now I have lost my beloved pet. My daughter is horrified because of the way he died. Karma.
Reviewed April 5, 2015
Until recently chose to switch to Iams for my two bully pits after having problems with previous brand. Everything was going great until the last scoop I took out contained a used bloody knuckle band aid. Disgusting! The food may be great for my dogs but I'm quite sure I will be switching them again now. Not only disgusting but somewhat of a health risk wouldn't you say? Last thing I ever expected to find in my dogs food. Your food may be healthy for dogs, but obviously at whatever plant it was bagged at, the health standards aren't set too high! Absolutely disgusted!
Who wants to pull that out of something they expect to be safe for their animals to eat? Not I! I will never buy your brand again and will most definitely spread the word to all of my dog owning friends and family! Definitely makes you question what other unhealthy things go on in the Iams dog food plant. This was found in a 15lb bag of Iams proactive health large breed dog food. Purchased at a Walmart in Rochester NY. Never again will I trust your brand!
Reviewed March 30, 2015
I switched both my dogs to Iams Grain Free Chicken a couple months ago, one of my dogs has severe allergies. This has been the only food she can eat and not itch and break out into rashes. I have tried close to 15 brands of food on her. This is it, but for some reason I can no longer find it in stores anymore. So now I am researching new brands to attempt to feed my dogs. Has this grain free chicken dry dog food been discontinued???
Reviewed March 24, 2015
My husband and I decided we wanted to add a couple of cats to our happy family so we went shelter shopping and found two adorable cats. They are litter mates and about 4 mos. old. We were told that they had recently become sick and they were seriously considering not letting them be adopted but if we were willing to seek vet care to find out what the issue was then we could adopt them. That made us very happy as we already loved them. First thing we did was call our vet and got an appointment that very afternoon so on the way home we stopped by the vet. The cats each threw up, Scooter 4 times and little Missy 3 times.
The vet told us they were generally healthy and if we just changed their food they'd be fine. We reminded the vet that we only used Blue so not to worry. They were chipped, nails trimmed, vaccinated and ready to be integrated into our 'pack.' Of course we didn't even put down one bite of Iams, instead we had the Salmon "crunch n munch" (what we call their dry food :D) on the kitty counter and we gave them 1/4 of a large can of Blue and they dove right into it. Well, after just 4 days on Blue, the vomiting had stopped. They stopped acting like they had fleas and they just seemed better overall. Within a month they had gained weight, their eyes were clear and bright, and they've become an integral part of our home.
If you are considering using Iams or currently using Iams, do a web search for "Iams deaths," "Iams recalls," etc. It was a huge story just a few years ago. I will never again use that product or any product that comes from them, their parent company or any other animal food companies associated with them. Their food is sadly lacking the proper nutrition for any animal. Do your own comparison between Iams, Blue, and any other dog/cat food...You'll see straight away that Blue is JUST what any animal needs to maintain their health. No one needs to contact me...I simply shared this for the informational value as well as helping others do their own research and draw their own conclusions. Be well and remember, no outfit is truly complete without some pet hair on it. :D
Reviewed March 13, 2015
Well I have a young bulldog, she had issues with her food. I tried many until I tried iams. The change was within a week-- no more poorly tummy, she put on weight at a good pace, she was active, running around-- it was a joy. I tell everyone to give their dogs it. Other dog foods seem to be like eating junk food compared to Iams. Thank you iams, you gave our puppy a better life.
Reviewed March 11, 2015
Recently purchased Iams advised it was a better dog food. How wrong were they. It's caused her sickness & diarrhea. It's damaged wallpaper and my lounge carpet. She constantly shivered and drooled. I would not recommend this to anybody.
Reviewed March 10, 2015
My dear dog Sophie is 11 years old and has eaten Iams for several years. She had an excellent yearly doctor's exam in November. However, in late December, early January she began getting throwing up, not wanting to eat her Iams in the morning. Very unusual for a dog who loves to eat! It never occurred to us that it might be the food. One evening she was too weak to walk or bark. We took her to the vet and after x-rays, ultrasound, IV's, basically intensive care, she rallied.
I could go on about the big vet bill but it was watching her so ill with weak soulful eyes that was heart-breaking. We changed her diet dramatically and she gained her strength back and is now fine. NO MORE IAMS! There must have been a recent problem with the food that was not communicated to the public. Very, very disappointing. Where Iams quality control? As for the rating system with one star as "angry," I'm not angry, I am disappointed and have no confidence in Iams because I almost lost my beloved Sophie. Where is your compassion? I don't want an attorney to contact me. I want the company to develop proper internal procedures to keep their product safe.
Reviewed March 6, 2015
I recently purchased a 6 pack of Iams Chunks of Chicken and Gravy. I noticed when opening the cans that the cans didn't seem as full as the ground dog food is. However, by the time I opened the 4th can, not only did the can seem lighter when I picked it up but when opening it up it was CONSIDERABLY less full that even the other cans I had already opened! The can smells ok, but unsure if I should give to my dog or not! Not to mention, I don't believe I received the ounces the cans stated... Hmmm... Not very impressed! Also, concerned. My dog is precious to me and I would HATE for this to harm him in any way!
Reviewed March 5, 2015
After national attention was brought to my Bella's dog food, I was scared! Dogs were dying. I had no idea. She was a foster dog that I adopted and it was the food she came with, and had always been on. I called my vet immediately for advice and recommendations. She gave me a short list, and after doing done research, I chose Iams. I didn't personally think that Bella was having issues with the other food. I guess I was wrong! Since being on Iams, her coat is prettier and shinier! She is friskier! And most importantly, she is no longer having any digestive issues, which I had thought were the result of my son dropping "people food" and her eating it. Thank you Iams for a healthier, happier baby girl!
Reviewed March 3, 2015
Opened a can of Iams chunks with chicken and gravy and the can is only 2/3 full. Disappointed and expect more from a major brand. UPC 019014025190.
Reviewed March 2, 2015
Iams weight management dog food - Both my Mastiff boys love it. One boy is overweight at 208, the other is about right at 175. I'm not sure the big boy is losing any weight, but they are happy with shiny coats.
Reviewed March 2, 2015
At one time, my family used exclusively Iams for our pets. We thought it was a good product. When one of our Westies developed skin problems, we didn't think it was the food because the other 3 were just fine. The dog had to be put on Benadryl Prednisone and even that didn't work. The sores were so horrible. We tried to keep him comfortable but eventually he was in so much pain we had no choice but to put him down. We still didn't think it was the Iams though. A few years later, I adopted a Staffordshire Terrier and of course switched her to Iams. After a month or two, she started developing the same type of problems. Itching so badly it gave her open sores. I took her to vet after vet to find a solution she was in good health other than the skin problems. She got Benadryl Prednisone antibiotics. Finally I took her to my current vet. They said it's the Iams. We see lots of dogs on Iams that get this.
We immediately switched her to Blue Buffalo grain-free salmon. The vet said don't even bother mixing it in. Don't give her anymore Iams and within two weeks, her skin was better! It was amazing! 2 weeks ago, I got a Bloodhound puppy. The breeder was feeding her Iams and sent her home with some of the food. I noticed immediately how dry her skin was and how much she was scratching. I had all the vet records and she was only 11 weeks old so she wasn't on dry food for that long. Luckily I had already planned to switch her food to a grain free puppy food so now that the Iams has slowly phased out, I've noticed her itching a lot less.
Sure, your dog may be lucky like our other dogs were but 3 out of 7 is pretty bad odds and it's not a cheap food so spend a little more on a good food and be sure your dog gets the nutrition they need. We never placed a formal complaint and never will because it won't fix anything so why bother. I just hope no one else has to go through what we did.
Reviewed Feb. 27, 2015
I have used Iams dry dog food for over 25 years and have been very happy with the results. All of the five dogs I fed this to were happy, healthy, beautiful babies. I have never had a problem with this food. I think the low overall rating is due to the fact that people who are happy with the product rarely write reviews. I currently have a 12 year old Corgi who has never had any other food and he is active, happy and healthy.
Dear Susan,
We appreciate your loyalty to the Iams brand and cannot thank you enough for trusting us with your pets' nutrition for all these years. As a token of our appreciation, we'd like to invite you to call our Consumer Care team at 1-800-525-4267, so we can send you some money saving coupons for the food that you purchase or would like to try.
Thank you
Sincerely,Dena RVT
Iams Pet Care
Reviewed Feb. 25, 2015
I have been feeding my cat Iams Weight Control for a year now and she lost weight but recently I've noticed her food clumping and her not eating very much of it. I tried changing the food out, washing the dish and serving her smaller portions. Nothing helped. What is this?
Reviewed Feb. 23, 2015
My husband and I have a boarder collie-Dalmatian. We have been feeding her Iams Naturals. Now before I begin on this food, let me go back. We were feeding her Blue Buffalo and with the amount that we usually feed her, she was getting chubby...we were over-feeding. On the times that we were low on money, my husband bought Iams. I will tell you now that we changed food correctly and slowly as I've worked with dogs for a while. Every time we have had Iams, there has been trouble. I can't remember all the ones we have tried but it has ranged from itchiness bad enough that she chewed her fur and skin off and had to wear a cone, to gastroenteritis that gave her nasty bloody stool and vomiting. I paid a lot in vet bills!
Back to Iams naturals...We gave it a try in an attempt to help her system, and I recently did her yearly shave down (she has a very thick fluffy coat and when she sheds it comes out in huge clumps). When I shaved her down I realized that she was like a skeleton, and we give her SO MUCH food at every feeding TWICE a day. We also give her the Iams treats and she's already gotten her dose of worming. She was just fine before switching to Iams and I am now more than convinced it's this brand of food. It doesn't matter what kind we try, it messes her up bad. Stay away.
Dear Cassondra,
I work for the Iams Company and appreciate you taking the time to post. Our Consumer Care agents have a high level of nutritional expertise and would like to speak with you. We take all concerns very seriously and our team documents every call that comes into our center. Please feel free to call us Monday through Friday from 9 AM to 6 PM EST at 800-525-4267.
Thank you
Sincerely,Dena RVT
Iams Pet Care
Reviewed Feb. 13, 2015
I started feeding my newly acquired Doberman I Ams Green Bag Chicken Mini Bites after he stopped eating Purina. Now he can't wait for feeding time, has more energy and gaining weight. I also have a 16 year old Rott/Lab mix, she was a very finicky eater, now she waits to be fed. Great Food - have had no problems with it, highly recommend it. Thank You.
Dear Brenda,
I work for the Iams Company and I am thrilled to hear how excited your pets are for feeding time. We appreciate your loyalty to the Iams brand and for trusting us with your pets' nutrition. If you would like, please feel free to call us Monday through Friday from 9 AM to 6 PM EST at 800-525-4267, for some coupons to go towards your next purchase.
Thank you
Sincerely,Dena RVT
Iams Pet Care
Reviewed Feb. 8, 2015
For years we have used lams lamb and rice dry food small bread Mimichucks and wet food 3.3 lbs. Did you take it off the market? No one carry it anymore only chicken pet Co food lion publix pets mart. We still get the wet food but need dry. Please help our dogs are so much healthier eating this food. I have 2 yorkies and 1 poodle they go 1 bag every two weeks. They really don't like the chicken too much but love lamb and rice. Thank you.
Dear Rhonda,
I work for Iams and I’m sorry to hear about the challenges you are experiencing. We also appreciate your loyalty to Iams. Our Consumer Care agents would like to speak with you, so we can assist in finding the product you are looking for. Please feel free to call us Monday through Friday from 9 AM to 6 PM EST at 800-525-4267.
Thank you
Sincerely,Dena RVT
Iams Pet Care
Reviewed Feb. 2, 2015
I changed to Iams Chicken when my dogs quit eating Purina. I went to Iams and my 13-year old Shepherd eats again. He had lost 20 pounds but now with canned food added, has gained some back.
Dear Nancee,
We appreciate your loyalty to the Iams brand and for trusting us with your pet’s nutrition. If you would like to, please feel free to contact us for some coupons to go towards your next purchase.
Thank you
Sincerely,Dena RVT
Iams Pet Care
Reviewed Feb. 1, 2015
Flame and his brother Musashi are now 12 years young. We usually feed them a good cat food they like. My husband brought home as a treat several cans of IAMS Purrfect Delicacies cat food. They went crazy for it. Licked their plate so clean you wouldn't know it was ever used. We would switch them to IAMS but we are on a fixed income and it cost over $1.09 for 1 small 2.47 oz. can.
Reviewed Jan. 28, 2015
I JUST recently purchased Iams dog food last week on January 19, 2015 for my red nose pitbull. He was doing fine with Pedigree and then I decided to switch his food because my dog trainer told me so. After purchasing the food and feeding him it I thought he like it but I was wrong, he has been throwing up and has had diarrhea issues since. I don't know what Iams can do but if I somehow lose my dog because of this food I will sue!
Dear Dre,
I work for Iams and I’m sorry to hear about your experience with our Iams food, we would like to talk to you. We have a team of Veterinary Professionals that will work with you and your Veterinarian. Please feel free to call us Monday through Friday from 9 AM to 6 PM EST at 800-525-4267.
Thank you
Sincerely,Dena RVT
Iams Pet Care
Reviewed Jan. 15, 2015
When I purchased my dog, she was being fed this food. She could hardly breath and we were told she had a lifelong breathing issue by the seller. After switching her food, to a much higher quality one, her symptoms disappeared. She is now extremely healthy at 13 years old and we couldn't be happier that we made the switch when we did.
I am glad to see IAMS working on some better quality formulas. Moral of the story, just because your dog looks like they are doing well on a low quality food, doesn't mean they are doing well internally. Foods like these are the reasons dogs are only living to be 10 years old. If you switch a dog's food, you have to do it slowly (14 days or more) or YES they will get diarrhea, it's a normal part of switching foods.
Reviewed Jan. 10, 2015
I have been feeding Iams to my Rottweiler and Pomeranian for 6 months and didn't think we had a problem. My Rottweiler had been itching badly recently and had no fleas or other reason to be itching, the vet stated he probably was having an allergy. We purchased a new bag of Iams puppy food on Monday Jan 5, 2015. I started feeding this food to both dogs on Tuesday before work. When I came home from work my Rottweiler was having trouble breathing, he was holding his head high and would not relax, I contacted the after hours vet and we rushed him there. He didn't make it through the night, he had a severe reaction to something and it caused him to not be able to breathe and his lungs filled with fluid. I truly believe after reading all these reviews that it was the Iams dog food, I will never use this brand again. They can never replace the animal that I lost, he was part of our family, an inside pet, just a baby. He had horrible gas, itching, foaming at the mouth, and then passed away. Our Pomeranian was doing a lot of coughing that same day after eating the food, he is stronger and much older than my Rott was, so he is going to be ok as we are not feeding the food anymore.
Reviewed Jan. 4, 2015
Fostering animals for an animal rescue organization or humane society can be expensive, so holding down costs while maintaining quality is a balancing act. I've been able to do it well with Iams Kitten and Iams Adult for the cats in my care. I am always bombarded by various pet food manufacturers with giveaway samples and coupons to pass out to our adopters, and I do pass those items on, but when an adopter asks me what I've been feeding the kitty, I always say that they have always thrived on Iams. Just looking at their shiny, smooth coats are testimony to the fact that the cats in my care have done well during their stay. I just wish Iams had a program for people like us.
Reviewed Jan. 3, 2015
I have a nine-year-old mixed large breed who has been with me since he was 12 weeks old. I also have a 16-year-old Parson's Terrier who has been with me since she was 8 weeks old. They have been fed Iams almost exclusively. A couple of times, I sampled other brands, but they did not care for them as much as Iams. Currently, my big boy eats the 9+ years formula in the blue bag and my little girl eats the 11+ years formula in the blue bag. Through the years they have eaten each of the stage-of-life formulae that Iams offers, and they have never had any problems. On the occasions when I switched to other pricier brands, my dogs didn't care for them as much, so I switched back. I'll be placing online orders for more Iams as soon as I finish this review.
Dear Jeanne,
It was so nice of you to take the time to share the journey of your pets’ on the Iams products. As a small token of our appreciation, we'd like to invite you to call our Consumer Care team at 1-800-525-4267, so we can send you some money saving coupons for the food you purchase, or would like to try.
Sincerely,
Dena RVT
Iams Pet Care
Reviewed Dec. 31, 2014
My dog and my landlord's dog have had nothing but problems since I tried your Weight Control dry dog food. They have both starting chewing their hind ends and my dog her tail so bad that it's bleeding. Both have had horrible gas and they were only eating it for 2 and a half days. Both dogs had immediate reactions, all bad. But I didn't think it was the dog food at first, but with both of them being healthy dogs with no pre existing skin problems, fleas or other parasites, the only thing different in their lives was the dog food. I quit feeding it to the both of them after 2 days and went back to their regular dog food which is not one of your products. They are both still chewing because of the dry skin in the area but nothing like the two days while they were being fed the Iams dog food. Oh and did I mention the horrible gas they both had? Your products should be further tested before being sold to the public and not tested on innocent animals who have no voice in the matter.
Dear Patte,
I work for Iams and I’m sorry to hear about your experience with our food, we would like to talk to you. We have a team of Veterinary Professionals that will work with you and your Veterinarian. Please feel free to call us Monday through Friday from 9 AM to 6 PM EST at 800-525-4267.
Thank you
Sincerely,Dena RVT
Iams Pet Care
Reviewed Dec. 29, 2014
We have been feeding our 7-month-old puppy Lucy Iams since we have had her. She loves it. She can hardly wait when we open the bag. We started feeding our older dog Iams too. Awesome product with great ingredients. Would definitely recommend!
It was so nice of you to take the time and share your pets’ experience with our Iams diet. As a small token of our appreciation, we'd like to invite you to call our Consumer Care team at 1-800-525-4267, so we can send you some money saving coupons for the food that you purchase, or would like to try.
Thank you
Sincerely,
Dena RVT
Iams Pet Care
Reviewed Dec. 28, 2014
I have a lab mix 3 month old puppy that we got a few days before Christmas. We have had multiple experiences with different kinds of food brands. Our Chihuahua used Mighty Dog wet food the whole 14 yrs that we had her until she passed away and our 2 yr old beagle/dach changed from Pedigree to Blue Buffalo. Our 2 cats are using Friskies and none of the brands has caused problems with any of our fur babies until now with Iams.
A few days after we brought our new fur baby home we took her to the vet for her first shots and was told she was healthy. We were originally feeding her Puppy Chow from Dollar General that we already had and she ran out so while at Wal-Mart I remembered she was out of food so I looked for something that would be good for her. I remembered the vet told me about Iams being really good for dogs so I grabbed a 15 lb bag. I gave it to her and about 2 to 3 hours later she puked it all up and began to have diarrhea. I thought the puking was because I either fed her too much or because I had changed her from one brand to another but then the diarrhea started and then it became bloody. I then remembered that the diarrhea and puking didn't start until after I gave her the Iams food.
She has been sick for hours and after thinking hard about what it could be I realized that dogs could have problems with some brands so I looked up the reviews and I am shocked as to how many bad reviews there are for this dog food. I will be taking her off of Iams and I will never buy it again. We will be putting her back on Puppy Chow or Blue Buffalo and I would like a refund for the Iams.
Dear Gina,
I work for Iams and I'm sorry to hear about your experience with our Iams food. We are happy to speak with you about your concern. Please feel free to call us Monday through Friday from 9 AM to 6 PM EST at 800-525-4267.
Thank you
Sincerely,Dena RVT
Iams Pet Care
Reviewed Dec. 27, 2014
We started her on the Iams Woof Delights about a month ago. Slowly started her over on it. Was fine for the first week and after that, vomiting for three days straight now and runny stools. As I see from this forum looks like y'all @ Iams have a big problem on your hands. Something is truly wrong with this food. I have 16 unopened containers heading back to Petsmart today for exchange! Last time for this product--back to white rice pumpkins and chicken for a little while. Pray I have caught this in time!
Dear Pagtricia,
I work for Iams and I'm sorry to hear about your experience with our Iams Woof Delights. We are happy to speak with you about your concern. Please feel free to call us Monday through Friday from 9 AM to 6 PM EST at 800-525-4267.
Thank you
Sincerely,Dena RVT
Iams Pet Care
Reviewed Dec. 16, 2014
We have been feeding our cats IAMS exclusively for 12 years (The hairball & weight control one is their favorite). Our cats have been happy with the product up until recently. We purchased a large bag and filled up the cats' containers for them to eat while we were away for the weekend. When we returned, the cats had "pulled" all of the food out of the container and pushed it onto the floor. They hadn't eaten any of it. To test the product, we offered the food to the outdoor feral cats and they also wouldn't touch it. We purchased a new bag and both sets of cats were ok again.
Dear Tyra,
I work for the Iams Company and appreciate you taking the time to post. Our Consumer Care agents have a high level of nutritional expertise and would like to speak with you. We take all concerns very seriously and our team documents every call that comes into our center. Please feel free to call us Monday through Friday from 9 AM to 6 PM EST at 800-525-4267.
Thank you
Sincerely,Dena RVT
Iams Pet Care
Reviewed Dec. 16, 2014
I have a six year old Chihuahua and her name is Tinkerbelle. She has been healthy and happy. I have always given my dog Chef Michael's dog food and she loves it. We never had an issue with it. I ran out of the brand she normally eats and the store also ran out so I purchased Iams because the store clerk said it was a great brand. That evening I gave it to my dog and within a few hours she began to have diarrhea and she began to vomit and have seizures. I took her to the vet and her sudden onset of seizures could not be explained. She was given medicine for seizures and vomiting and diarrhea and was sent home where she was made comfortable but was not the same dog for several days. Once again I ran out of Chef Michael's and was not at home so my daughter gave her the Iams dog food that was in the back of the closet. Once again she began to have the vomiting and the seizures but this time she had blood in her stool and she kept foaming at the mouth. I don't know what is in the dog food but it is unsafe and it should be pulled off of the shelves.
Dear Lisa,
I work for Iams and I’m sorry to hear about your experience with our Iams diet, we would like to talk to you. We have a team of Veterinary Professionals that will work with you and your Veterinarian. Please feel free to call us Monday through Friday from 9 AM to 6 PM EST at 800-525-4267.
Thank you
Sincerely,Dena RVT
Iams Pet Care
Reviewed Dec. 16, 2014
We have been feeding Iams Healthy Naturals to our 3 dogs for about 4 months. We bought a new 12.5 lb bag last week and they all three had a serving. One of our dogs is a corgi and twice the size of the other two so she gets a bit more and also is notorious for snagging from the other bowls. That night she woke us up in the middle of the night crying. She went outside and pooped repeatedly. We just thought she had a tummy ache. Later that afternoon she started having diarrhea so we picked up their food. We went out for a bit and one of our kids called and said she had made a "MESS" in the living room. We hurried home and she did it again on our way home. She was VERY embarrassed and had horrible gas.
We decided to switch all three dogs to rice and chicken for a couple days thinking there may be a flu bug. It cleared up almost immediately. Two days later not suspecting Iams having not had a problem and not finding any recall information we decided to try it again. Our Corgi turned her head to it. We thought she wanted the chicken and rice and was being picky. That night HORRIBLE gas started from both our other dogs and today both have diarrhea. This time I decided to search consumer affairs rather than a simple recalled search. I find this appalling that this many people in the last two months have had the same experience. But NO recall. We will NEVER buy anything Iams ever again...
Dear Christopher,
I work for Iams and I’m sorry to hear about your experience with our Iams diet. Sorry to sound so repetitive in my responses, but the best and fastest way for us to help you is for you to call us. Our team of Veterinary Professionals will work with you and your Veterinarian. Please feel free to call us Monday through Friday from 9 AM to 6 PM EST at 800-525-4267.
Thank you
Sincerely,Dena RVT
Iams Pet Care
Reviewed Dec. 12, 2014
I am a huge dog lover. Every dog I've owned has been on Iams. It works with our 9 year old lab, and 3 year old husky. And it doesn't break our bank to feed them. Being a military family it's hard to find great quality dog foods that aren't over $60. And both our dogs enjoy it, even Titan our husky who went from barely eating to eating all in one sitting! I have never owned a dog who doesn't love Iams! Great dog food and company!
Dear Paige,
We really appreciate your loyalty to the Iams brand and for trusting us with your pet’s nutrition. If you would like, please feel free to call our Consumer Care team at 1-800-525-4267 for some money saving coupons to go towards your next purchase.
Sincerely,Dena RVT
Iams Pet Care
Reviewed Dec. 7, 2014
I rescued a baby kitten and wanted to feed her good quality food. We tried a couple of foods before trying Iams. She loved the delight dinners. My older cats eat dry food and I fed all the cats the delight dinner to introduce them to each other without stress. They all love it.
Dear Myra,
It was so nice of you to take the time to share your pets experience with us. As a small token of our appreciation, we'd like to invite you to call our Consumer Care team at 1-800-525-4267, so we can send you some money saving coupons for the food that you purchase or would like to try.
Hope to hear from you!
Sincerely,Dena RVT
Iams Pet Care
Reviewed Dec. 3, 2014
Four days after eating Iams dry dog food my Maltese was in great pain. He is seven years old and has always had Little Caesar and Purina dry food without any problems. This morning we went to the Vet and had x-rays and blood work done to the tune of $317.00. He was so bloated with gas he cried when the Vet touched his stomach. The abnormal amount of gas caused an inflammation in his liver which you could see on the X-rays. Needless to say he will never be fed Iams again and I have him on meds now and hopefully he will recover. I am retired, on a meager pension and I would like to be reimbursed for my Vet bill.
Dear Jan,
I work for Iams and I’m sorry to hear about your experience with our Iams diet, we would like to talk to you. We have a team of Veterinary Professionals that will work with you and your Veterinarian. Please feel free to call us Monday through Friday from 9 AM to 6 PM EST at 800-525-4267.
Thank you
Sincerely,Dena RVT
Iams Pet Care
Reviewed Dec. 1, 2014
I purchased a bag of cat food and got it home only to realize there was a piece of plastic that poured out of the bag into my cat's bowl. Iams customer service was very apologetic and polite. They promptly sent multiple coupons for free food and cat toys.
Reviewed Nov. 25, 2014
We have used Iams Minichunks for years, and with our one dog getting older and our other dog needing to lose a couple pounds, we switched to Iams ProActive Health Mature Adult. Since then, our one dog has had a major increase in very unpleasant gas. Very. It is getting worse, too--more frequent and pungent. He doesn't get table food, so it's not that. It makes me wonder how much discomfort the poor guy is in.
Dear Lisa,
I work for Iams and I'm sorry to hear about your experience with our Iams ProActive Health Mature Adult. We would be delighted to address your inquiry.Please feel free to call us Monday through Friday from 9 AM to 6 PM EST at 800-525-4267.
Thank you
Sincerely,Dena RVT
Iams Pet Care
Reviewed Nov. 24, 2014
We have fed this to our Shar-Pei since he was born, no other food and no scraps. I am thrilled to say he turns 16 years old this Dec 2014. The life span of Shar-Pei's is around 9 years, so when we are getting 16 years out of him, I attribute this to good dog food along with good vet care. He is in good shape other than his legs, his back legs are starting to fail him due to arthritis. I do believe in good dog food. I have evidence in my dog's health and longevity. I would recommend this dog food to any dog owner that wants to give them good health and long life. Thank you Iams!
Reviewed Nov. 22, 2014
We have two dogs and I have been feeding them Iams Pro Active Adult Mini Chunks for years. We bought a new bag on Saturday November 16 and I came home yesterday to the most revolting smells and sights. We keep them crated during the day bad both dogs were violently ill with diarrhea yesterday and have been sick since. The only thing to change is the bag of food. I will be disposing of this bag but unsure I will/should purchase another bag. I am very concerned and disappointed.
Reviewed Nov. 18, 2014
After 5 years having my Dachshund on the expensive brand Blue Buffalo I decided to switch to Iams while transitioning a Lab puppy into my home this past May. My lab struggled to settle her stomach on Blue, and Science Diet so we tried IAMS Pro Active Health original. After the first week of some tummy aches, mixing IAMS with some white rice and chicken we finally settled her stomach and didn't have any issues going forward and I thought IAMS was a good fit. My vet was even excited when I told her that was the brand we decided on. Last month I purchased a new big bag from Target, the next my dachshund couldn't keep her food down and was also experiencing bad diarrhea. 12 hours later the same thing continued with my Lab. I figured I would give IAMS the benefit of a doubt and decided to go grab a smaller bag just to see if things subsided.
I had to throw my large $27 brand new bag away and we continued with small amounts of a new bag of IAMS and chicken and rice for a week or so. This past Saturday it was time to purchase a new bag so I did. Again, a large bag, another $27. Needless to say I was up all night with my Lab. After throwing up all of what she had eaten at night, she continued to spit up throughout the night, and at 4:30 in the morning she started with Diarrhea. I am certain that it is the food. The first time I figured she may have just gotten into something but for it to happen now twice, to both of my dogs at some point, when purchasing a new bag something is wrong, not to mention I am now out $60 worth of dog food that I have had to throw away.
Dear Amanda,
I work for Iams and I’m sorry to hear about the challenges your pets have experienced. Our Consumer Care agents have a high level of nutritional expertise and would very much like to speak with you. Please feel free to call us Monday through Friday from 9 AM to 6 PM EST at 800-525-4267.
Thank you
Sincerely,Dena RVT
Iams Pet Care
Reviewed Nov. 14, 2014
I purchased IAMS Woof Delights Chicken & Vegetable Medley wet dog food at Kroger in Nashville 11/13/14. It was full of a really bad smelling, greasy, oily, gray slurry with a white slurry swirled through the top layer. Lot# is 29 Nov 2015 DS1 4149719512. This product should be recalled immediately!
Dear Kristin,
I see that you have e-mailed us directly to provide information. Thank you for making us aware of this. Please let us know if we can be of any further help. Our Pet Professionals are knowledgeable on all of our products and ingredients, and happy to answer any questions you may have. You can reach us at 1-877-546-9581, 9-6, ET, Mon.-Fri. and Sat. 10-2.
Thank you
Sincerely,Dena RVT
Reviewed Nov. 14, 2014
I just wanted to let everyone know that I have found out that the Iams dog food has caused my two dogs and another friend's dog to have diarrhea and get a bacteria infection. I loved iams dog food. Our dogs have been on it for almost three years. It's been great till now. And I'm very sad that it is causing them to be sick. I hope the company can figure something out.
Dear Larissa,
I work for Iams and I’m sorry to hear of the challenges your pet has experienced, we would like to talk to you. We have a team of Veterinary Professionals that will work with you and your Veterinarian. Please feel free to call us Monday through Friday from 9 AM to 6 PM EST at 800-525-4267.
Thank you
Sincerely,Dena RVT
Iams Pet Care
Reviewed Nov. 13, 2014
I have fed my dogs lams dog food for years. LITERALLY ALL THEIR LIVES AND THEY ARE 9 & 10! I never had a issue with my dogs being ill. I purchased a LARGE 23.2 lbs bag of healthy naturals before going out of town for 5 days and my LIVE IN DOG SITTER with whom my dogs are VERY FAMILIAR said it smelled like bad oil when she opened it.. They would not eat it at first, which she attributed to my being out of town. So she added 1/2 can each of tuna packed in water to their food for three days to encourage eating. On the fourth day, they were both very lethargic and "coughing" she said, and they started chewing themselves incessantly and whining. I got home to two very sick dogs... smelled the food and recoiled. IT was RANCID. Target won't refund me -- it's not expired so I think you should know this product is disgusting.
Dear Victoria,
I work for Iams and I’m sorry to hear of the challenges your pets have experienced. We take all concerns very seriously and appreciate you taking the time to post. We also appreciate your loyalty to Iams. Please feel free to call us Monday through Friday from 9 AM to 6 PM EST at 800-525-4267.
Thank you
Sincerely,Dena RVT
Iams Pet Care
Reviewed Nov. 12, 2014
I have been feeding my 3 year old German Shepherd Iams Pro Active Adult Mini Chunks for the past year and a half, since we moved to Canada. He seemed to be doing fine on this brand until a couple of months ago. He started having intermittent diarrhea. I initially put this down to him sometimes having our leftovers. I cut out the human food and feed him exclusively on his own food to rule out any trouble with human food.
I purchased a new bag of Iams Pro Active Adult Mini Chunks last week and since then the diarrhea returned. Yesterday he started bloody diarrhea. He is currently in the vet's having tests and stool samples done. Our vet has suggested that he may have contracted salmonella poisoning from his food. Please people do not feed this toxic product to you animals. P&G please investigate this product and withdraw it if necessary before any more of our animals get sick or worse die! Please do not offer me any coupons as I will never buy any of your products again.
Dear Claire,
I work for Iams and I’m sorry to hear about your experience with our Iams Minichunks, we would like to talk to you. We have a team of Veterinary Professionals that will work with you and your Veterinarian. Please feel free to call us Monday through Friday from 9 AM to 6 PM EST at 800-525-4267.
Thank you
Sincerely,Dena RVT
Iams Pet Care
Reviewed Oct. 12, 2014
I fed my 6 year old cat the new Iams dry cat food got weight control and hairball. Twice two different day and he got very ill vomiting not once but several times. I'm not going to feed him it again and need a call tag or something to return this bag. I'm very upset seeing my cat get so ill. Thank you.
Dear Lorraine,
I see that you have called in to provide information. Thank you for making us aware of this. We are a company of pet lovers and pet owners and understand how upsetting it is to have a sick pet. Please let us know if we can be of any further assistance.
Thank youSincerely,
Dena RVT
Iams Pet Care
Reviewed Oct. 8, 2014
I switched to Iams cat food, thinking I was doing a good thing, and wish I'd read the reviews first. My cat threw up every single day while on Iams - sometimes 2-3 times. I did some research and realized it was probably the food I was feeding her so threw it out. She's fine now and isn't throwing up anymore. I'll never buy Iams again.
Dear Terri,
I work for Iams and I’m sorry to hear about your experience with our Iams Cat food, we would like to talk to you. We have a team of Veterinary Professionals that will work with you and your Veterinarian. Please feel free to call us Monday through Friday from 9 AM to 6 PM EST at 800-525-4267.
Thank you
Sincerely,Dena RVT
Iams Pet Care
Reviewed Oct. 3, 2014
Iams Proactive minichunks Adult 1 - 6 years dog food. We have been using Iams for our dogs for years, but we have two new dogs (after the passing of our beloved Roxy). We have been using Iams as always and today, one of our dogs pooped on the kitchen floor and our other dog pooped in my son's room. Both dogs are house-trained and we have never had a problem. Their stools are generally nice and firm. However today they had diarrhea, and after cleaning up both accidents, our one dog again had a bout of diarrhea in the house. I am concerned about the Iams especially after reading all of these posts!! Does any know if there is a recall. Please Help!!
Dear Toni,
I work for Iams and I'm sorry to hear about your experience with our Iams ProActive Minichunks. We are happy to speak with you about your concern. Please feel free to call us Monday through Friday from 9 AM to 6 PM EST at 800-525-4267.
Thank you
Sincerely,Dena RVT
Iams Pet Care
Reviewed Oct. 1, 2014
In August 2014 I purchased a bag of the Iams Smart Puppy dry dog food. I fed this to my 4 house dogs. After eating a meal of it the first dog got the diarrhea, then he got bright red bloody diarrhea. I thought maybe he had just gotten into something. He is about a 30 lb. dog. After he got the bloody diarrhea and not eating for approx. 2 days, I changed his food. His stool then turned mucusy and soft. He has dealt with occasional diarrhea for almost a month. The second dog also developed the bloody stool, (bright red blood) then his also changed to a mucusy soft stool. Luckily for him he is about a 20 lb dog. He had not ate as much of the Iams food as the others so I feel it didn't affect him as bad. However bloody stool on carpets for days is not a good thing.
The third dog that ate the food at the same time as the others happened to be a 2 lb 12 oz Chihuahua. He ate the Iams for 3 days straight as that was his favorite food. Needless to say he also got the bright red bloody diarrhea. It ended up being he was just dripping bright red blood from his intestines. He was no longer having diarrhea, blood was just running out of him. We took him to the vet, told the vet we thought it was tainted food. The vet seemed to think that tainted food was so rare it just couldn't be that!!!!!!! Of course the vet did a Parvo test. It was negative as all my animals have had their boosters. Iams is the only thing that they ate. They are house dogs, not allowed out alone or without supervision, never left home and no one in my home either.
Well the vet seemed to think that tainted food was just to far fetched to believe. I did take a sample of the food and ask that he test it. He did not. I do still have the sample if someone would like to test it. MY CHIHUAHUA DID NOT MAKE IT!!!! He died at the vets office. Needless to say I am shattered to think that I fed my beloved dog a food that would kill him all the time thinking I was doing something good for him!!!!!!!!! The other dog #4 in the house also came down with the bright red diarrhea and mucusy diarrhea. Her ordeal lasted about two weeks.
It seems to me these are the symptoms of salmonella poisoning if I read it correctly on the internet. From what I've read once they get salmonella poisoning they are then carriers and can be tested for it. Correct me if I'm wrong on that. However let me explain. I am a multi dog owner. This has managed to spread to some of the other dogs that I have. I have a list of dates, pictures of the stool etc. I have searched high and low for my receipt and the bag the food came in but have been unable to find them. However I am still looking. I do have a sample of what was left of the food if anyone would like to test it!!!!!!!!!!! I will never buy from Iams again!!! This horrible food killed my chihuahua and has made the other dogs very ill. Hopefully this isn't something that they will actually carry thru their lives?????????
I feel Iams owes me a lot for my Chihuahua (which could never be replaced), the vet expense, plus the other dogs that may now be carriers of something because they ate the tainted food. I have added a pic of the Chihuahua I lost. Picture taken 3 days before his death. I have also uploaded pics of some of the stools. I'm sure I have more!!!!!!!!!!! Feel free to contact me. NO COUPONS PLEASE! They can't replace the animals this food has killed!
Dear Tammey,
I work for Iams and I'm sorry to hear about the loss of your pet Chihuahua. We would like to speak with you about this. Please feel free to call us Monday through Friday from 9 AM to 6 PM EST at 800-525-4267.
Thank you
Sincerely,Dena RVT
Iams Pet Care
Reviewed Sept. 28, 2014
I opened a new bag of Iams Sensitive ocean fish Thursday morning and fed my two Scotties. I returned home after work to this horrific scene of diarrhea all over the house and found my beloved male Scottie dead in his own feces and urine. My male dog was only five and half years and in perfect health. I left two happy dogs and returned home to find my precious dog had suffered a terrible death. On Friday evening, my female Scottie finally ate about a third of a cup of dog food. Within a short time, she became restless, drooling and had diarrhea. I immediately called the Vet and took her in for blood work, etc. Her liver enzymes were elevated and she was placed on meds for that and also the diarrhea.
At that time, I did express concern to the Vet that maybe the dog food was a factor because Sassy had been doing alright until she ate; Rudy died tragically after I feed him that morning and he did not have health problems. My female, Sassy, has food allergies and that is the reason I was feeding Iams sensitive dog food. I even took a sample of dog food and the bag to the Vet asking to have it tested. I mention this to my daughter Saturday and she went online and found the complaints that others have had with similar experiences. To think that my dog's terrible death did not have to happened totally infuriates me if Iams had issued a recall. I will do everything in my power to ensure others know my experience.
Dear Paula,
I work for Iams and I'm sorry to hear about the loss of Rudy. We would like to speak with you about this. Please feel free to call us Monday through Friday from 9 AM to 6 PM EST at 800-525-4267.
Thank you
Sincerely,Dena RVT
Iams Pet Care
Reviewed Sept. 17, 2014
I have a 56# Labradoodle. He's been eating Iams mini-chunk kibble off and on for months with intermittent bouts of upset stomach, gas, diarrhea, etc. which I contributed to something else he had eaten. In July, he got extremely sick after eating and within less that 24 hours, had to be on an IV for 2 days with several different antibiotics and other various medications. Our Vet said his liver enzymes were off the charts and we assumed he had eaten something toxic, but could not imagine what. He recovered and was doing well although we switched his food to a different brand. Yesterday, I opened a new bag of the Iams Kibble and gave it to him for his evening meal. Within 2 hours his stomach looked like a basket ball and he gassy and very uncomfortable. I immediately started him on an antibiotic and after about 2-1/2 more hours his stomach returned to normal. I will never use your products again!
Dear Connie,
I work for Iams and I'm sorry to hear of the challenges your pet has experienced, while using the Iams Minichunk. We are happy to speak with you about your concern. Please feel free to call us Monday through Friday from 9 AM to 6 PM EST at 800-525-4267.
Thank you
Sincerely,Dena RVT
Iams Pet Care
Reviewed Sept. 14, 2014
Iams proactive health hairball care for cats - I started feeding it to my cat three days ago. She has never been sick before. Minutes after eating the first meal she became violently ill with vomiting and diarrhea. Each time I fed it to her, she became ill again. I know from reading the complaints that it is so likely to be the result of the new food.
Dear Marilyn,
I work for the Iams Company and appreciate you taking the time to post. Our Consumer Care agents have a high level of nutritional expertise and would like to speak with you. We take all concerns very seriously and our team documents every call that comes into our center. Please feel free to call us Monday through Friday from 9 AM to 6 PM EST at 800-525-4267.
Thank you
Sincerely,Dena RVT
Iams Pet Care
Reviewed Sept. 7, 2014
IAMS Indoor Weight/Hairball Cat Food - My cat had been eating this for a couple of years when he has suddenly began vomiting after the new improved version came out. He eats his measured amount, drinks his water, rests with me then bolts to vomit. He has been checked by our vet and after a two day rest on baby food went back on new version of indoor food and vomiting returned. Want the best for him, but what is better than IAMs? Is there any old, unimproved hiding someplace that won't make my boy sick? $9.99 for dry cat food is one thing, but I can't afford these vet fees?
Dear Patricia,
I work for Iams and I'm sorry to hear about your experience with our Iams ProActive Health Indoor Weight and Hairball Care. We appreciate you taking the time to post and appreciate your loyalty to Iams. We take all concerns very seriously and would like to assist. Please feel free to call us Monday through Friday from 9 AM to 6 PM EST at 800-525-4267.
Thank you
Sincerely,Dena RVT
Iams Pet Care
Reviewed Sept. 3, 2014
I have a 10 year old cat who has been eating IAMS for years. I opened a new bag last week and within 24 hours she had nonstop vomiting. Had to take her to the vet for fluids, blood work, x-rays, overnight stay and the recommendation that I throw out the new bag of food. $$$$. Fortunately thanks to the care of the wonderful Vets she is ok. Ever since the change last year, the food is not the same.
Dear Cathy,
I work for Iams and I'm sorry to hear of the challenges your pet has experienced, while using Iams. We are happy to speak with you about your concern. Please feel free to call us Monday through Friday from 9 AM to 6 PM EST at 800-525-4267.
Thank you
Sincerely,Dena RVT
Iams Pet Care
Reviewed Aug. 30, 2014
We have been feeding our dogs Iams ProActive Health Weight Control dog food for over a year with no issues. All of the sudden, our dogs started vomiting and having diarrhea to the point they needed IV fluids. We withheld the food for 4 days and fed a bland diet. As soon as we re-introduced the IAMS food, it started all over again. We even threw the bag of food out and replaced with a new one. The same thing happened. We switched to Rachael Ray's Nutrish and they have stopped vomiting and having diarrhea. Something is wrong with their food and they should do a recall.
Dear Michelle,
I work for the Iams Company and I’m sorry to hear about your experience with our Iams Proactive Health Weight Control. Our Consumer Care agents have a high level of nutritional expertise and would like to speak with you. Please feel free to call us Monday through Friday from 9 AM to 6 PM EST at 800-525-4267.
Thank you
Sincerely,Dena RVT
Iams Pet Care
Reviewed Aug. 25, 2014
I have been feeding my eight month old GSD puppy IAMS puppy food for the past five months with no problem. The last bag has caused diarrhea every two or three days for the past two weeks. At first I thought he had found and eaten something he shouldn't have but despite prevention of that he is still having diarrhea. I am convinced now it is this lot of dog food. I will have to switch brands now for his protection.
Dear Kyle,
I work for Iams and I'm sorry to hear about your experience with our Iams Puppy. We are happy to speak with you about your concern. Please feel free to call us Monday through Friday from 9 AM to 6 PM EST at 800-525-4267.
Thank you
Sincerely,Dena RVT
Iams Pet Care
Reviewed Aug. 24, 2014
Sadly I will be throwing the rest of the new bag of Iams Lamb and Rice away. We have 5 healthy dogs ages 1-12. After feeding from this particular bag the last 2 days our dogs have been suffering from terrible diarrhea. Our oldest Lab is the most affected. We have fed Iams Lamb and Rice for 10 years... We will be switching! Our dogs have had nothing new in their environment or diet... It is the food! I will have this confirmed Monday morning at our veterinarian's.
Dear Kelley,
I work for Iams and I'm sorry to hear of the challenges you are having with our Iams Lamb and Rice. We take all concerns very seriously and appreciate you taking the time to post. We also appreciate your loyalty to Iams. Please feel free to call us Monday through Friday from 9 AM to 6 PM EST at 800-525-4267, so we can work with you and your Veterinarian.
Thank you
Sincerely,Dena RVT
Iams Pet Care
Reviewed Aug. 24, 2014
My 3-year-old Golden Retriever has always had to eat Iams because of anal gland problems. We bought a new bag 2 weeks ago and she has been vomiting with blood. We have had her at the vet 3 times. She refuses to eat the food.
Dear Linda,
I work for Iams and I’m sorry to hear about your experience with the Iams diet, we would like to talk to you. We have a team of Veterinary Professionals that will work with you and your Veterinarian. Please feel free to call us Monday through Friday from 9 AM to 6 PM EST at 800-525-4267.
Thank you
Sincerely,Dena RVT
Iams Pet Care
Reviewed Aug. 22, 2014
We have been feeding our dogs Iams naturals for over two years and since last month, around July 22nd, this food has been making them have diarrhea and throw up. We had no issues until recently like many of the previous reviewers and I want Iams to step up and take responsibility. My dogs have ruined a wall and my carpet because this poorly made pet food. There is no telling what this food has done to my pet's health and I am furious. Don't offer to send me a coupon because I will not ever buy Iams again and I will tell everyone who uses or considers using your product to read about what a terrible product you produce. We fed this to our dogs because we figured something labeled as natural would be better than our previous brand and now our dogs are very sick and our house needs some serious attention. You should be ashamed of yourself to allow a product like this to be sold to people who only want good things for their pets.
Dear AJ,
I work for Iams and I'm sorry to hear about your experience with our Iams Naturals. We are happy to speak with you about your concern. Please feel free to call us Monday through Friday from 9 AM to 6 PM EST at 800-525-4267.
Thank you
Sincerely,Dena RVT
Iams Pet Care
Reviewed Aug. 21, 2014
We've been feeding our cats IAMS Purrfect Delights Chicken-dulgence pate for a couple of weeks now without incident. This morning, however, we woke up to a house full of bloody vomit and poop. Throughout the day, we've seen the two cats and one dog (who eats the cat food leftovers) vomiting up blood tinged bile. If it was just one pet, I might think they ate something they weren't suppose to or that they were having some terrible GI problem. But when all three pets, who ate the same food last night are sick, the only think I can think they have in common is the Purrfect delights cat food (with an Apr. 30, 2015 expiration). The cats have stopped vomiting and seem to be doing a little better, but the dog just threw up again.
Dear Whitney,
I work for Iams and I'm sorry to hear of the challenges your pets have experienced, while using the Iams Purrfect Delights. We are happy to speak with you about your concern. Please feel free to call us Monday through Friday from 9 AM to 6 PM EST at 800-525-4267.
Thank you
Sincerely,Dena RVT
Iams Pet Care
Reviewed Aug. 21, 2014
I normally buy my dog a more expensive grain-free food but found myself short on cash. After considering more affordable options, I chose to go with Iams Grain Free Naturals. I very gradually changed my dogs food and he very gradually became ill. Now that he is only eating Iams, he has terrible diarrhea and vomiting. I am going to have to get his old food and put him back on it. I'm looking at probably having to take him to the vet if it doesn't stop soon. I will never buy Iams again. I have read reviews of grain-free naturals making dogs sick for months and it's still on the shelves! I know a number of dog owners and will be sharing my experience with them to save them from going through it, too!
Dear Savanna,
I work for Iams and I'm sorry to hear of the challenges your pet has experienced, while using the Iams Grain-Free diet. We are happy to speak with you about your concern. Please feel free to call us Monday through Friday from 9 AM to 6 PM EST at 800-525-4267.
Thank you
Sincerely,Dena RVT
Iams Pet Care
Reviewed Aug. 19, 2014
BOYCOTT IAMS. My 9 year old cat has been eating Original Iams Dry cat food all his life. Iams changed the ingredients and "improved" it. Now my cat won't touch it. At first he ate about half the small bag, because that's all he had. Then he started getting sick: won't eat, gets very tired easily, won't play and lies around the house. In general he just feels bad. I have spent over $500 on vet bills and they can't find anything wrong with him. The vet thinks the "improved" Iams is the cause. It may contain lead. BEWARE OF IAMS!!!
Dear Sandy,
I work for Iams and I’m sorry to hear about your experience with Iams Original, we would like to talk to you. We have a team of Veterinary Professionals that will work with you and your Veterinarian. Please feel free to call us Monday through Friday from 9 AM to 6 PM EST at 800-525-4267.
Thank you
Sincerely,Dena RVT
Iams Pet Care
Reviewed Aug. 13, 2014
I switched my dog to iams naturals and she was vomiting for over 2 weeks. It cost me 300 dollars at the vet, not to mention the suffering that my dog had to go through. Her stomach is 10 times thicker than it should be because of the irritation caused by this food. I have started her on a probiotic and she has not vomited today, thank God. I am weaning her into another food, and I am trying to heal her naturally so she can improve her health as it was before this nightmare. This never happened with any food that I have given the dog before. I am very unhappy!
Dear Michelle,
I work for the Iams Company and appreciate you taking the time to post. Our Consumer Care agents have a high level of nutritional expertise and would like to speak with you. We take all concerns very seriously and our team documents every call that comes into our center. Please feel free to call us Monday through Friday from 9 AM to 6 PM EST at 800-525-4267.Thank you
Sincerely,Dena RVT
Iams Pet Care
Reviewed Aug. 9, 2014
I am FURIOUS!!! My almost 9-yr-old mini schnauzer has been eating Iams mini chunks for 8 years. Four, yes, four days ago, I bought Iams Healthy Naturals b/c I thought she would like the chicken. For 2 straight days, she has been vomiting what looks like bile (yellow) & has diarrhea squirts pretty much constantly as well as being so uncomfortable that she can't sit still. I'm looking at these reviews & I got as far back as Jan. of this year, 6 MONTHS of complaints about dogs have n/v/d w/ this dog food. So everything my dog is going thru is completely unnecessary but Iams has just decided to sweep this under the rug until they sell all this type dog food & if dogs suffer (or die), if we have to pay vet bills for dehydration & have our carpets replaced, they could care less. Well, Iams, you have just lost another customer (you obviously don't care). Don't you dare even THINK about calling to offer me a coupon. It's insult added to injury!!! And I will never use it b/c I'm done.
Dear Deanna,
I work for Iams and I’m sorry to hear about your experience with our food, we would like to talk to you. We have a team of Veterinary Professionals that will work with you and your Veterinarian. Please feel free to call us Monday through Friday from 9 AM to 6 PM EST at 800-525-4267.
Thank you
Sincerely,Dena RVT
Iams Pet Care
Reviewed Aug. 2, 2014
Over the last few months I keep finding these white chi junks of what looks like grease balls in the Iam's small cans of Chicken Pate cat food. I never out them in my cat's dish, but I am concerned about what it is and the fact it is "filling the can" but not with quality cat food. Can someone tell me what this is? My cat is a Maine Coon cat and Iam's is the only food he can tolerate and not get sick. However, I am concerned about what Iam's food has looked like lately. I have attached a photo of the can I opened this week and the white lump.
Reviewed July 28, 2014
My cat refuses to eat Iams Purrfect Delicacies and he's never, never been picky before. I've tried two different flavors and he would rather starve than try it. He gave it a sniff and had a lick of some that I put on my finger for him, but then he walked about 5 feet away and is watching the plate of food like it's evil. In desperation, I pretended to eat some of it and did try a little bit of the chicken since he always wants to eat what I eat. Weird, I know - but what's weirder is that *I* immediately got a sore throat from trying about 1oz of it. I can't expect him to eat it now. I should have known better than to buy this stuff because it was on clearance.
Dear Jacqueline,
I work for Iams and I'm sorry to hear about your experience with our Iams Perrfect Delicacies. We are happy to speak with you about your concern. Please feel free to call us Monday through Friday from 9 AM to 6 PM EST at 800-525-4267.
Thank you
Sincerely,Dena RVT
Iams Pet Care
Reviewed July 22, 2014
I have a very picky eater and was glad when I found Iams Sensitive Chicken flavor. He ate it very well and didn't bother his skin. Now since the change he won't TOUCH the food at all. Urrgghh. The only one you carry now that is compatible for sensitive is Salmon which is not an option. Now I'm the hunt for new food.
Dear Sheree,
I work for Iams and I'm sorry to hear about your experience with our Iams diet. We would be delighted to address your inquiry.Please feel free to call us Monday through Friday from 9 AM to 6 PM EST at 800-525-4267.
Thank you
Sincerely,Dena RVT
Iams Pet Care
Reviewed July 20, 2014
I had recently switched to Eukanuba by Iams last month thinking that I was feeding my dog a better food (since he is part of my family). I had been feeding him Pedigree. It has been almost 2 months now and there is still plenty of Eukanuba left. I have a Chocolate Lab that LOVES TO EAT. He was at a very healthy weight. Since switching to this horrible food my once lively dog has become very lethargic and not eating and has developed a very bad odor, his urine smells very bad and his stool also smells very bad (worse than usual). I bought the large bag due to the fact he is a large dog.
After nearly 2 months I have more than half of it left and since reading the reviews on here. Today I have stopped feeding this food to my dogs and went and bought a bag of Pedigree and they went crazy and ate almost a whole bowl the second I poured it. I WILL NEVER AGAIN PURCHASE THIS DOG SICKENING/ KILLING FOOD.
Reviewed July 15, 2014
I have fed my dogs Iams for over 18 years. This last bag my 2 year old dog has started vomiting and has bloody diarrhea. My son had his dog hospitalized last week with the same symptoms. She also eats Iams. I did call Iams and was told there was no recall even though the FDA gov website says there is. Wanted to know if anyone else has suddenly experienced these problems.
Reviewed July 13, 2014
I bought Iams for the first time and thought I'd try it out. After 1 week of eating it, my dog has nasty diarrhea. At first I thought it was a bug so I contacted the vet and did what was told of me. I fed her rice and gave her water after 24 hours and when she started acting normal again, I thought it had passed. I fed her some of the Iams food since she seemed ok again, but then she erupted diarrhea and started vomiting. No food has ever done this to her except this nasty brand. This company should be shut down. The stress it has put my dog and my family under is too much. For me to take her to the vet it cost us over $200.00. And they found nothing. I'm putting her back on her old diet. Seeing her in pain was too much for me. Shame on this company.
Dear Dave,
I work for Iams and I'm so sorry to hear about your experience with our Iams diet. We are happy to speak with you about your concern. Please feel free to call us Monday through Friday from 9 AM to 6 PM EST at 800-525-4267.
Thank you
Sincerely,Dena RVT
Iams Pet Care
Reviewed July 4, 2014
I had been buying my cat the 2.9 lb size of Iams Active Health Indoor Weight Cat food since she turned a year old and we transitioned her from the Iams Kitten Food. She has been healthy and happy and will turn two in Aug. 2014. I buy her Iams at Wal-Mart, and was very unhappy today to pick up the small bag (usually $4.99) and find that just since last week it is now the same price as the larger size, @ $6.47. I found a clerk and demanded an explanation but was only told that all the prices are changing. Just wondering what's up, if this is not a mistake by the store or if I may have to consider switching her on to a more affordable food.
Hello Mary,
I work for Iams and I'm sorry to hear about your experience with our Iams product. We are happy to speak with you about your concern. Please feel free to call us Monday through Friday from 9 AM to 6 PM EST at 800-525-4267.
Thank you
Sincerely,Dena RVT
Iams Pet Care
Reviewed June 23, 2014
We have a 5 year old female puggle. A couple years ago, our vet mentioned she was a little overweight and recommended IAMS weight control food for her. Now, after 2 years on this food, 3/4 cup twice a day supplemented with green beans, she has almost doubled in weight to almost 50 lbs. The poor thing can barely walk. I thought this food was to assist in weight control and drop weight. Apparently, with all the added cornmeal and other junk in this food it is doing the exact opposite. Don't give her table scraps or a lot of dog snacks and she goes for walks daily. Looks like I will need another brand and hope she doesn't have anything seriously medically wrong because of this. Thanks
Dear Scott,
I’m sorry to hear of the challenges your pet has experienced while using the Iams Weight Control. We are happy to speak with you about your concern. Please feel free to call us Monday through Friday from 9 AM to 6 PM EST at 800-525-4267.
Thank you
Sincerely,Dena RVT
Iams Pet Care
Reviewed June 22, 2014
I have three dogs my vet recommended I start giving Lamb and Rice formula to, so I picked Iams. That was about three months ago I began feed them your product. Since then the last 2 big bags of food I bought, they have been vomiting and having diarrhea. That has been over the last 2 weeks. Something is seriously wrong with your food. I thought they had parvo due to their symptoms but they have all been vaccinated. It was not that, it is your food. I'm very upset that I trusted your products for my dogs to get extremely sick.
Dear Angela,
I work for the Iams Company and appreciate you taking the time to post. Our Consumer Care agents have a high level of nutritional expertise and would like to speak with you. We take all concerns very seriously and our team documents every call that comes into our center. Please feel free to call us Monday through Friday from 9 AM to 6 PM EST at 800-525-4267.
Thank you
Sincerely,Dena RVT
Iams Pet Care
Reviewed June 21, 2014
Since IAMS has made the natural bags Dog food, the 12 lbs cost the same as the regular bag 15-17 lbs. Now the bag has just 9 lbs same price. 24 lb cost 30 bucks. Bag just went to 17 lbs for 30 bucks same label, but the company didn't think anyone I give everyone would notice. Nothing special, but keep making the bags smaller and smaller. In a matter of months, not year.
Dear Shawndra,
I work for Iams and I'm sorry to hear about your concerns. We are happy to speak with you about this and any other questions you may have. Please feel free to call us Monday through Friday from 9 AM to 6 PM EST at 800-525-4267.
Thank you
Sincerely,Dena RVT
Iams Pet Care
Reviewed June 18, 2014
Our 2 goldens have been raised on Iams. They now get the senior formula. We decided to have them try the "all natural" chicken & veggies kind. They have never turned down food in any way. They started getting sick and lethargic on this and refuse to eat it. They actually started whining... Something is wrong with your food!!!! We are now in the process of switching brands after 11 years. Send out a recall!!!
Dear Bill,
I work for the Iams Company and appreciate you taking the time to post. I’m very sorry to hear about your experience with the Iams diet. Our Consumer Care agents have a high level of nutritional expertise and would like to speak with you. We take all concerns very seriously. Please feel free to call us Monday through Friday from 9 AM to 6 PM EST at 800-525-4267.
Thank you
Sincerely,Dena RVT
Iams Pet Care
Reviewed June 14, 2014
I have been feeding my 4 dogs IAMS mini chunks for the past few years with no problems at all. Within the past few weeks, they are refusing to eat it, or are very reluctant to eat, and in just the past few days they are vomiting and/or have diarrhea the past few days. I see from the other postings that others are having this same problem in the same time frame. Why hasn't IAMS addressed this or issued a recall?
Clearly there is something wrong with their food! They need to let the public know what is going on so more dogs do not get sick. I feel horrible for feeding my dogs food that is making them ill. Instead of the canned response that IAMS gives to the commentators to simply call them, why not publicly state to those of us who bought your product and are feeding our dogs food that is making them sick exactly what the problem is, thank you.
Dear Patricia,
I’m sorry to sound so repetitive in my responses. The best way we can help you, is to speak with you. Please feel free to call us Monday through Friday from 9 AM to 6 PM EST at 800-525-4267.
Thank you
Sincerely,Dena RVT
Iams Pet Care
Reviewed June 13, 2014
Both of my dogs became sick and experienced diarrhea and vomiting green bile after eating Iams Healthy Naturals Dry Dog Food. I took them off the dog food, and then they began to experience it again when I tried to put them back on it. The dog food was purchased from PetsMart, on Arroyo Grande in Las Vegas, NV. My dogs used to happily eat Iams without any problem at all. Now they will not touch it. Taking into consideration the previous recalls that I have learned about in addition to my dog's illness, I am very dissatisfied and disappointed and adamantly feel that the quality of their food has deteriorated and taken a serious dive downhill. It is sad that I can no longer trust this brand, nor recommend it to anyone.
Dear Propserityrm,
I work for Iams and I'm sorry to hear about your experience with our Iams Healthy Naturals. Our Consumer Care agents have a high level of nutritional expertise and would like to speak with you. Please feel free to call us Monday through Friday from 9 AM to 6 PM EST at 800-525-4267.
Thank you
Sincerely,Dena RVT
Iams Pet Care
Reviewed June 11, 2014
I have been feeding my two dogs Iams Sensitive Salmon Dog Food for 2yrs now but recently both have become very ill with diarrhea and vomiting. They are my babies and hate to see them sick and noticed they have been rejecting their dog food. So I searched the web to find out if there were any recalls and to my surprise I found this site with multiple complaints about the same thing and sad to see those whose dogs have died due to tainted dog food yet no recalls??? REALLY?!?! Anyone who is a dog lover understands that our dogs are like our children and finding out that these dogs have been subjected to tainted food is horrible and again I say... NO RECALL?!?
I normally don't bother with things like this but I'm extremely upset that there are so many families affected by Iams dog food and to think we are paying a good price to essential kill our dogs is outrageous to me and the generic response that follows each complaint is even worse! Hopefully our voices will be heard and someone will do something about this. I work for a company whose business is dogs and believe me I will spread the news quickly in order to save all I can!! I hope my babies (dogs) will be ok. Thank you for this page and for those of you who have shared.
Reviewed June 6, 2014
Both my dogs have been ill for weeks. I have been to the vet for antibiotics and anti-diarrhea medication twice. We finally figured out that it was the food because they would get better on the restricted diet and relapse as soon as we started to wean them back on the food. I checked online to see if there was a recall on the food like there was last year and found there wasn't. It does seem that there are several other people experiencing the same type of symptoms on here. We are using the adult chicken flavored mini chunks... same food we have been feeding them for years. I would hope that if there is something tainted in the food that people would be notified. We are going to discontinue use immediately. We are considering making homemade dog food from now on just to be safe.
Dear Sherry,
I work for Iams and I'm sorry to hear about your experience with our Iams Minichunks. We are happy to speak with you about your concern. Please feel free to call us Monday through Friday from 9 AM to 6 PM EST at 800-525-4267, so that we may gather more information.
Thank you
Sincerely,Dena RVT
Iams Pet Care
Reviewed May 27, 2014
I've been feeding my cats Iams for the last 6 years, but they've been sick starting immediately after re-filling their feeder with a new bag of Iams Proactive Health (Indoor Weight and Hairball Control). I know the bag is not old because it has the new packaging. They were throwing up all of their food and one had diarrhea. I just replaced it with a new bag of the same food and they seem fine now. Seems like Iams had a bad batch of food out and it made my cats very sick!
Reviewed May 21, 2014
Where can we send a sample of food to have it tested? My dog was very ill with liver issues and thousands in vets bills after consuming this food. I have a small amount left and would like it tested to see office if it was toxic. Thank you for your input.
Dear Judy,
I work for Iams and I'm sorry to hear of the challenges your pet has experienced, while using one of our products. We are happy to speak with you about your concern. Please feel free to call us Monday through Friday from 9 AM to 6 PM EST at 800-525-4267, so we can gather information to address this concern.
Thank you
Sincerely,Dena RVT
Iams Pet Care
Reviewed May 7, 2014
My dogs have been eating Iams for several years. I recently changed to the Iams natural and they have had diarrhea and vomiting for the past few days. Today they both just refused to eat. They wanted nothing to do with the food. It has been in their bowls for the entire day. I decided to search online. Thank goodness I found this info. No more Iams for my dogs. It would have been great to at least put on the bag there were new additives.
Dear Bianca,
I work for Iams and I'm sorry to hear about your experience with our Iams Naturals. We are happy to speak with you about your concern. Some of our products have slight ingredient changes, while others have only label changes. Please feel free to call us Monday through Friday from 9 AM to 6 PM EST at 800-525-4267, so that we may gather more information.
Thank you
Sincerely,Dena RVT
Iams Pet Care
Reviewed April 29, 2014
I have a boxer puppy that is almost a year old. I started buying Iams because that is what the breeder was feeding her. I switch all my dogs to this but have found it to make the little ones very ill to the point of death. I am very unhappy with Iams and I intend to switch to Blue Buffalo. I hope it is not too late for my little dogs. I have nothing nice to say right now. I can't even get a coupon from Iams or anything. I hope that someone will respond to this message.
Dear Laura,
I work for Iams and I'm sorry to hear of the challenges your pets have experienced, while using Iams. We are happy to speak with you about your concern, to gather more details. Please feel free to call us Monday through Friday from 9 AM to 6 PM EST at 800-525-4267.
Thank you
Sincerely,Dena RVT
Iams Pet Care
Reviewed April 28, 2014
I own 2 dogs. Scooter is a 14 year old Shih Tzu and Benji is a 4 year old Maltese. We recently moved from Boston to S. Carolina 6/13. We had a visit with our new Vet. The animal care tech. asked what food they were eating. I told her Iams dry mixed with Mighty Dog. She frowned and told us that Mighty Dog was loaded with fat and that perhaps we should switch to Iams canned instead. So, we slowly changed over their food to Iams dry mixed with Iams wet. So since about August last year they have been eating this. They both have had diarrhea off and on intermittently. I contributed it to maybe a change in the water.
It wasn't bad up until the past 2 months. Then it got really bad. Every day they each have a bout of diarrhea - sometimes 2-3x's a day. They act fine otherwise. I brought a sample of each of their stools to the vet. Last week, they both came back normal. My vet. told me to stop all their treats that they were getting. Milk-Bones, Pupperoni, denta sticks, etc. stop all these for a month and slowly add one of the treats back to see what may be causing this problem. So now, they are a mess... wanting their treats which they cannot have!! A neighbor of mine told me to try giving them only filtered water, which I did and it is still going on. These poor babies!! It wasn't until I read everyone else's complaints… now it has me wondering. Is it the Iams??? Never had this problem with Mighty Dog!
Reviewed April 19, 2014
Well, last month I bought Pedigree for my dogs. I had been feeding it to them for quite some time when I bought a large bag for the first time from Walmart which caused a severe reaction in one of my dogs. So, I decided to try Iams, which I had used in the past with success. I tried the Lamb and Rice formula. I bought the biggest bag on April 9th from Petco. My dogs refuse to eat it alone, even my dog who picks up twigs and eats them. I am at a loss. I cannot continue to waste money on dog food. I thought I would be safe with Iams but I have to add cooked rice and chicken in order to get my dogs to eat this. I feel like I have to buy wet food in order to get them to eat. At that rate, I would have to feed them 2 cans each a day to get them to eat. Does anyone have any dog food suggestions?
Dear Jennifer,
I work for the Iams Company and appreciate you taking the time to post. I’m sorry to hear about your experience with our Iams diet. Our Consumer Care agents have a high level of nutritional expertise and would like to speak with you. Please feel free to call us Monday through Friday from 9 AM to 6 PM EST at 800-525-4267, in order for us to best assist you.
Thank you
Sincerely,Dena RVT
Iams Pet Care
Reviewed April 12, 2014
Bought a new 40 lb bag of Iams Mini chunks last weekend, 4/5/14 from Murdoch's. My dogs have had nothing but diarrhea all week long. I have Italian greyhounds, a red heeler and a chihuahua. They all have had diarrhea. I won't feed this anymore. My hounds have never had a problem with Iams till now. I have warned my friends. Sad...greed.. Won't buy Iams products ever again.
Dear Michelle,
I work for Iams and I'm sorry to hear of the challenges your pets have experienced, while using the Iams Minichuncks. We are happy to speak with you about your concern. Please feel free to call us Monday through Friday from 9 AM to 6 PM EST at 800-525-4267.
Thank you
Sincerely,Dena RVT
Iams Pet Care
Reviewed April 1, 2014
I have used the Iams naturals lamb and rice formula for over a year now with great results and this weekend purchase a 30lb bag that said "new look and improved formula", started my dog on it two days ago and he has had diarrhea for the last 24 hours.... I switch to Iams because it was gentle on his stomach. Now I will be looking for another brand that doesn't have all the additives. :(
Dear Kelly,
I work for Iams and I'm sorry to hear about your experience with our Iams Naturals Lamb and Rice. There have been slight changes to some of the diets. We are happy to speak with you about your concern. Please feel free to call us Monday through Friday from 9 AM to 6 PM EST at 800-525-4267.
Thank you
Sincerely,Dena RVT
Iams Pet Care
Reviewed March 10, 2014
I have just watched a undercover footage of cruelty that I have never seen before in my life. The world should see what I saw today. I cannot do anything to stop Iams abusing these innocent animals. Just remember there is a God and his day is coming.
Dear June,
I work for Iams and I’m sorry this video has caused you confusion and concern, and thank you for expressing your opinions. The video is very old and was taken at a contract facility, not a facility owned by Iams. It is not an accurate representation of our policies or practices. If you are interested in reading about what we have to say regarding our feeding studies, please visit www.IamsTruth.com.
We are happy to speak with you about your concern. Please feel free to call us Monday through Friday from 9 AM to 6 PM EST at 800-525-4267.
Thank you
Sincerely,Dena RVT
Iams Pet Care
Reviewed March 2, 2014
We bought a 30 pound bag of Iams active small chunk for our 7 dogs. We wanted to feed them healthier. 5 of them started throwing up and diarrhea ever since and 3 of my dogs are 11 years old. This is not good for them. We are not happy. I guess we have a large vet bill coming and never buying Iams again!!!
Dear Janelle,
I work for the Iams Company and appreciate you taking the time to post. I’m sorry to hear about your experience with our Iams diet. Our Consumer Care agents are nutritional experts and would like to speak with you. Please feel free to call us Monday through Friday from 9 AM to 6 PM EST at 800-525-4267.
Thank you
Sincerely,Dena RVT
Iams Pet Care
Reviewed Feb. 23, 2014
I guess I am one of the lucky ones. I only used a free sample of their poisonous so called food and that was enough to make my cat Zazzy sick. I thank God that we didn't buy any of that stuff they call pet food. I think it is time to BOYCOTT Iams, they are pet murderers. I have been paying a lot of attention to the responses that others get from the company and if computers could write I'd have to say that is what was answering them because all of them were the same just a few words different. Down with the pet murders close up shop. I have an idea, why don't you people who run the place and give the orders... you eat your own product and let's see what happens.
Reviewed Feb. 11, 2014
I have a 6 year old female cat. I bought a bag of 3kg. IAMS Proactive Health Adult Norwegian Salmon and Chicken. Yesterday I was about to feed her, when I noticed a wooden chip (spine), very hard, coming out of one of the pellets. I took it out from the pellet and tried to bend it with my fingers. I could not do it. Of course, I took pictures of the wooden spine before eliminating it. This is totally unacceptable. I paid 13 for this bag and my cat could definitely had choked with that wooden chip if I hadn't had the luck to see the wooden chip before serving her meal. Of course, I'll never buy IAMS or anything related to IAMS again. For that same price, you may get superior quality foods with no foreign objects inside it. I tried calling to the telephone line which appears in the cat food bag, but had no luck contacting anyone.
Reviewed Feb. 5, 2014
My cat had been on IAMS weight control formula with and without hairball remedy (bright blue bag) for about 2 years and it worked great - helped reduce her weight from 15 to ~9.5 pounds and held steady. Also added Fancy Feast Elegant Medleys with wild rice to fill her up and slow her eating down, together they worked like a dream until this past November. Then she began acting weird, very hyper after eating, itching, etc. Then her stool began changing - rotating between being normal to fat huge (like a dog), from regular brown to light-like putty -then back again. But still "formed". This was after the IAMS weight control kibble recall. But we thought we were "fortunate" in that our bag dates were not on the recall list, not even close in date of mfg.
Her stool issue (and also occasional spittle vomit) began after that recall so we thought the IAMS kibble we had was safe - and thought maybe the Fancy Feast was for some reason no longer agreeing with her (it was never on a recall list). So we took her off the Fancy Feast and only fed her the dry IAMS weight control formula - that's when her stool went from "off and on" dark light to lighter and lighter than yellow then bright orange-yellow cow pies plus excessive thirstiness. In a total panic I called my vet (cat had just been to VET & was healthy) and first thing she asked me about was if there was a change in her food. I told her about the IAMS and she said remove her from it totally and slowly introduce bland.
I fed her IAMS canned Lamb & rice pate (something another vet told me to do for my previous kitty who lived till she was 21, always worked for digestive issues for her). Although it too was IAMS, and had rice there was no listed wheat/corn - it has worked like a dream. I started her off after an 8 hour overnight fast with 1 of the lamb & rice fed every 2 hours. In about 24 hours she produced a totally normal stool, not smelly, and no whimpering in her sleep. She also started to behave like her normal self. We gradually increased her intake and volume so within 2 weeks she is up to 1 larger can of Iams Lamb & Rice plus a small can of beef pate. No loose weird looking stool. No Spittle surprises.
So bottom line, even though the IAMS blue weight control is no longer on a recall list, I wonder what they did to change it up that caused my cat to become so sick since she tolerated this kibble very well for a couple years. I am lucky she had some weight reserve to lose.... Although she seems to be OK now, I am still trekking her to the vet (much kitty displeasure) for a blood workup, now that she can go into a carrier without an "accident" en route.
Dear Bonnie,
I work for Iams and I’m sorry to hear of the challenges that your pet has experienced. Our Consumer Care agents have a high level of nutritional expertise and would very much like to speak with you, to gather more information. Please feel free to call us Monday through Friday from 9 AM to 6 PM EST at 800-525-4267.
Thank you
Sincerely,Dena RVT
Iams Pet Care
Reviewed Feb. 5, 2014
My 3-yr-old Lab has just died. The vet said it was rat poison. The weird thing is that our dog is in a fenced in yard or in the house at all times. There is no rat or any other poison inside or outside of our house. We have 2 dogs. The only difference between their lives is their food. Our other dog eats soft food because she is older and her teeth are not strong enough to eat kibbles. The only thing we can figure is that our IAMs dog food was somehow tainted. We are crushed over the loss of our otherwise completely healthy beautiful Chocolate Lab. I will never buy Iams products again. After reading the 400+ complaints on this website I am convinced it was the Iams dog food that killed my dog and broke my heart. We have used Iams faithfully under the misguided impression that it was a SAFE quality product. You should be ashamed of yourselves. I have no hope that this complaint will cause any real turmoil to a big company like this, but I do hope in writing this it can help to warn other dog owners so that they (and their dog) do not have to suffer a loss like I have. I only wish that I had seen this site sooner, then maybe my dog would still be with me. :*(
Dear Dani,
I work for Iams and I'm sorry to hear about the loss of your pet. Although we do not use rodenticides in our facilities, we take the health and well being of our pets very seriously. We would like to speak with you about this, to gather more information. Please feel free to call us Monday through Friday from 9 AM to 6 PM EST at 800-525-4267.
Thank you
Sincerely,Dena RVT
Iams Pet Care
Reviewed Jan. 17, 2014
My two dogs became ill within hours of eating this dog food. It started with diarrhea and then they began vomiting. The next day they had blood in their diarrhea. We have returned the dog food to the store. I will NEVER buy Iams Brand Pet food again.
Dear Jill,
I work for Iams and I’m sorry to hear about the challenges your pets have experienced. Our Consumer Care agents have a high level of nutritional expertise and would like to speak with you. Please feel free to call us Monday through Friday from 9 AM to 6 PM EST at 800-525-4267.
Thank you
Sincerely,Dena RVT
Iams Pet Care
Reviewed Jan. 10, 2014
Recently I switched from another brand to IAMS thinking they were comparable. It is causing my poor dog diarrhea and find similar complaints on this website. I will NEVER buy this brand again. My dog is 15 years old and something like this could jeopardize her life as well as her health. Iams should determine what is causing this problem. Coupons to buy more food that will hurt my pet is NOT a solution.
Dear Elsa,
I see that you have contacted us via e-mail. I am sorry to sound so repetitive in the responses, but truly the only way we can assist our consumers is for you to call in with more information. We take all concerns very seriously and our team documents every call that comes into our center. Please feel free to call us Monday through Friday from 9 AM to 6 PM EST at 800-525-4267.
Thank you
Sincerely,Dena RVT
Iams Pet Care
Reviewed Jan. 4, 2014
Our dog Iams Smart Puppy, then we switched him to the Proactive Mini Chunks. Soon thereafter he began experiencing bouts of diarrhea, which sometimes turned bloody. On several horrifying occasions, it seemed like he was going to bleed to death. We thought the problem was the dog, that perhaps he had some weakness or flaw which would render him unable to live healthy life. After researching online, we began to suspect it was his food that was making him ill with increasing frequency. We switched to a "five star" food recommended by Dog Food Advisor and within a week his diarrhea and occasional vomiting stopped, and he actually WANTED to eat.
We had assumed he was a picky eater with a small appetite, but now he is eager to eat his new, healthy food. He is livelier, healthier, and more affectionate. He is no longer a sick little dog. We trusted Iams, and what we got instead was food that was incompatible with health. Thankfully we were able to stop forcing our dog to literally choose between hunger and toxicity at every mealtime by switching to a different food in time to prevent death. We thought we had a weak and sucky little pup, but after reading the sad tales of other dogs who were not so lucky after eating Iams, I guess we can say we have a little SuperPup who survived what others did not. And no, I do not want coupons or false sympathy from Iams. I want them to stop selling a food that is making pets sick!
Dear Barbara,
I work for the Iams Company and appreciate you taking the time to post. Our Consumer Care agents have a high level of nutritional expertise and would like to speak with you. We take all concerns very seriously and our team documents every call that comes into our center. Please feel free to call us Monday through Friday from 9 AM to 6 PM EST at 800-525-4267.
Thank you
Sincerely,Dena RVT
Iams Pet Care
Reviewed Dec. 15, 2013
A friend of mine has a new pup and has been told that Iams is a bad choice. I disagree. I have been feeding dry Iams to both cats and dogs for many years and have absolutely no complaints. My pets have been very healthy and energetic, particularly my Jack Russell! I make a point to store the bags of food in a cool, dry place (indoors) and sometimes mix it with a bit of canned food. I do not feed my dog any table scraps or human food (except carrots for a treat or cooked chicken from time to time.
Hello Lynda,
It was so nice of you to take the time and share your pet's experience with us. As a small token of our appreciation, we'd like to invite you to call our Consumer Care team at 1-800-525-4267 Monday through Friday from 9 AM to 6 PM EST, so that we can send you some money saving coupons for the food that you purchase or would like to try.
What a cute picture!!
Thank you again
Sincerely,Dena RVT
Iams Pet Care
Reviewed Dec. 12, 2013
Just recently I have bought a few of the IAMS woof delights for my dog for an occasional treat. I was attracted to the fact the label said it was gluten, filler, corn, wheat and soy free. I also took an IAMS woof to a friend of mine to try for a treat for her dog as well. Her dog became horribly ill, diarrhea, vomiting and shaking. I felt bad but told her I didn't think it was the food as I had given it to my dog a couple of times before.
Well here we are a few days later and I gave one to my dog last night when I got home from work. I was awoken at 4am by a very sick dog. She ran from the door outside and made several stops with diarrhea. I went back to bed and got up at 7am to find my floor littered with large spots of vomit. It is very suspicious that both of our dogs became so violently ill after eating the IAMS woof. I will not buy it or any other IAMS food ever again.
Dear Julie,
I work for Iams and I'm sorry to hear about your experience with our Iams Woof Delights. We are happy to speak with you about your concern. Please feel free to call us Monday through Friday from 9 AM to 6 PM EST at 800-525-4267.
Thank you
Sincerely,Dena RVT
Iams Pet Care
Reviewed Dec. 8, 2013
We got our dog a bag of Iams Proactive Health mini chunks. After he started eating this bag, he became sick with vomiting and seizures. We finally narrowed it down to your product. I thought Iams was suppose to be a good brand but after this and reading other reports, I was wrong. Never again will I buy your product.
Dear Kelly,
I work for Iams and I'm sorry to hear about your experience with our Iams ProActive Health Minichunks. Our Consumer Care agents have a high level of nutritional expertise and would like to speak with you about your concern. Please feel free to call us Monday through Friday from 9 AM to 6 PM EST at 800-525-4267.
Thank you
Sincerely,Dena RVT
Iams Pet Care
Reviewed Dec. 1, 2013
My 7 year old cat recently switched to Iams senior cat food pouches... chicken with gravy. I purchased a large batch of this online from Pet supermarket. He is now suffering acute hair loss on his stomach and inside of legs with very sore red skin and blisters. He is in a constant state of agitation, constantly crying out. It's very distressing. It's the weekend and I can't take him to the vet until Monday. Can you please get back to me as soon as possible? I need to know if any other similar problems have been reported in the UK?
Dear Cath,
I work for Iams and I'm sorry to hear about your experience with our Iams Senior cat diet. We are happy to speak with you about your concern; however there should be a phone number located on the back of the product for you to call. If not please feel free to call us Monday through Friday from 9 AM to 6 PM EST at 800-525-4267.
Thank you
Sincerely,Dena RVT
Iams Pet Care
Reviewed Nov. 23, 2013
Just recently, we lost our family dog after feeding her Iams. We also found a disturbing trend that others have lost their dogs this week after feeding their pets Iams. I am calling our vet to see if there has been an overwhelming pet deaths. I just want to know why Iams hasn't been recalled and warn others not to feed their beloved pets Iams. I am also contacting the news stations to make sure none has to lose their pets.
Dear Melissa,
I work for Iams and I'm sorry to hear about the loss of your family pet. We would like to speak with you about this. Please feel free to call us Monday through Friday from 9 AM to 6 PM EST at 800-525-4267.
Thank you
Sincerely,Dena RVT
Iams Pet Care
Reviewed Nov. 19, 2013
I have been feeding Iams to both of my dogs since they were weaned from their mom. They were always very healthy and happy. I always believed if you buy good quality food for your pets, they would be healthier. Recently, I tried Healthy Naturals with wholesome Chicken plus Vitamins, minerals, and Amino acids. They seemed to enjoy the first bag and so this month, I bought another bag for them. They started throwing up shortly after eating. I do not mean a small amount. I was amazed that such small dogs could throw up that much. It continued for a day and a half.
I then noticed that not only were they throwing up but also had diarrhea and blood in their stools. It seemed like I could no sooner clean up their puke and stools that it would happen again. I am very concerned that my small dogs will not get better. It is now day 2 and they are still sick. I have taken the food and will be returning it to the place I purchased it. I have contacted the vet and we are waiting to see how they do tonight after only have a small amount of rice and water. My dogs never get table scraps and have been on a very strict Iams diet. But now I am very concerned that they will not get better and me being a widow cannot really afford to take them to the vet for expensive tests and treatments with medications.
I keep them up to date on all needed treatment and shots. They have always been in great health. I am now not very happy with what is happening and me not being able to afford treatment for possible food poisoning from your food. The code on the bag is 19014612017. They are very important to me and after losing my husband - they are all I have now. It will be so devastating if something worse happens to them because of this food. Any suggestions??? They are miniature schnauzer's salt and pepper.
Dear Michaela,
I work for the Iams Company and appreciate you taking the time to post. I'm sorry to hear about your experience with our Iams Healthy Naturals. Our Consumer Care agents have a high level of nutritional expertise and would like to speak with you. We take all concerns very seriously and our team documents every call that comes into our center. Please feel free to call us Monday through Friday from 9 AM to 6 PM EST at 800-525-4267.
Thank youSincerely,
Dena RVT
Iams Pet Care
Reviewed Nov. 11, 2013
We bought a 50 lb, 1-6, Proactive, Chunks and left it in a cool place in the garage. The bag was supposedly good until 2014. Few weeks after and about half way through the bag, we notice about 5 lbs of food sort of musty and/or rotten and sort of glued together. Some days before, our dog had started to vomit blood and had diarrhea. We took him to the veterinarian where he was treated for dehydration caused, more than likely, by bad food. We called IAMS and suggested we send them sample of the food to which they advised to just throw it away.
After going back and forth for weeks (sending photos, talking to veterinarian, etc...) they refused to even pay the bill for the veterinarian ($360) but sent us some coupons. They just stated that it could not be proven that the dog got sick because of the bad food!!! We are extremely disappointed with IAMS and rest assured that we will not buy their food anymore. We love our dog too much.
Reviewed Oct. 30, 2013
I want to thank all of you for taking the time to write these reviews. I am so sad to hear about all your fur babies getting sick!! I have been thinking about changing my English Mastiff Iams as he just seems so sluggish all the time!! I am now convinced I am feeding him poison from Iams dog food! Good bye Iams!!!
Dear Michelle,
I work for Iams and I’m sorry to hear about the challenges your pet has experienced. We take all concerns very seriously and appreciate you taking the time to post. We also appreciate your loyalty to Iams.Our Consumer Care agents have a high level of nutritional expertise and would very much like to speak with you. Please feel free to call us Monday through Friday from 9 AM to 6 PM EST at 800-525-4267.
Thank you
Sincerely,Dena RVT
Iams Pet Care
Reviewed Oct. 18, 2013
My dog died on September 24, 2013. He was a beautiful, healthy, happy dog up until Sept. 20/13 - the day we opened a brand new bag of Iams Proactive Health Mature Adult (29.1 lb) bag. I live in Toronto, Canada and the recall from August was never issued here, even though our Iams products are imported from Cincinnati, Ohio. Therefore had I known of it, I never would have purchased this food. My dog ate 2 meals from it on September 20/13 and then refused it the next morning. By the nighttime, I couldn't understand it so I coaxed him into eating this food for dinner by adding water and sitting by him. That was at 7:00pm and by 3:30am, he had thrown all of it up. He then continued to throw up all through the morning and throughout the day, to the point that he was throwing up foam and saliva.
By the evening we were very concerned and rushed him to the hospital. They gave him an anti-nausea shot and sent him home. The next morning, because he continued throwing up that night, we took him to our vet. Our beloved "Teddy" (who just 9 months earlier had perfect blood work and was in great health according to our last vet visit and just 2 days earlier was running 5 kms a day, everyday) died after 3 days of vet treatment and hospitalization. I am still devastated and feel it had to have been his food, though at the time it didn't occur to me. The vet treated him w/ IV fluids, antibiotics, pain meds, but he was not responding and nothing made sense.
After he was gone, I began googling his symptoms and came across dog food contamination and how prevalent it is. Then I learned of the recall. His food had the same best by date and the UPC matched the Proactive Health Mature Adult Large Breed number, right up until the last 2 numbers. At this point, I am convinced the food contains salmonella and have done everything I can to have it tested and get it off the shelves of stores. Iams refuses to test it and has acted despicably to me - denying that there is any chance of this food being toxic. The Pet Food Association is also refusing to test it and simply doing Iams' dirty work of trying to get me to be quiet.
I called Petsmart, where I bought the food, and they too will not help in any way in regard to getting Iams to take action. The Canadian Food Inspection Agency, also, simply won't return calls or emails and private lab testing facilities have told me that they will not test it for me for fear it might cause a conflict of interest for them - though they never even asked me who the dog food maker was. At this point I feel completely helpless and the more I read, the more I realize how corrupt this industry is. They all sponsor one another (i.e. pet food co., sponsor vets, etc.) and therefore, they all cover for one another.
Iams continues to ask me for my vet name but I won't give it b/c I'm highly suspicious of their intentions. There are vets in the U.S. who have dealt with animals who became sick just before this recall and those vets who speculated that it could be the food have changed their stance and vaguely stated they're not sure now. I don't know who to trust, but I won't give up and want everyone here to do the same. This should not be allowed. My dog suffered horribly for his last 4 days and paid the ultimate price, and the reason this happens so much is that the victims have no voice. Iams is killing society's most innocent and helpless victims, and THEY KNOW IT - BUT CONTINUE TO DENY IT.
Dear Kay,
I work for Iams and I'm sorry to hear about the loss of Teddy. I see that one of our Consumer Care agents sent an e-mail, asking for you to contact us. We would like to speak with you about this, as Canada was not a part of the recall. Please feel free to call us Monday through Friday from 9 AM to 6 PM EST at 800-525-4267.
Thank you
Sincerely,Dena RVT
Iams Pet Care
Reviewed Oct. 17, 2013
Three days after starting a new 46LB bag of proactive Health Lamb Meal and Rice Formula, my dog started throwing up, had diarrhea, and would not eat at all. Within a day he had blood in his stool, and then for days he would just put out blood when trying to go potty. The vet put him on medication, gave him liquids under the skin, did blood work and x-rays, didn't find anything and nothing seemed to work. After being hospitalized and given medication and fluids intravenously on the sixth day, he was sent home with instructions to take him to the veterinary hospital to see an internal medicine specialist. Being Sat, we had to wait till Mon to do so.
On Mon morning, for the first time in 7 days, he seemed interested in his bowl of boiled chicken and rice, and began to eat. He returned to normal pretty quickly once he started to eat and only ate chicken and rice for the next week. We then started to mix in his dog food and three days later he threw it right back up in the morning. The next day, Mon, he ate normally but didn't seem himself and on Tues started throwing up and having diarrhea again. I didn't connect the dots and was mad at him for going potty in the house. Today, Wed he did it again, and when I went online to see if there may be a problem with the Iams dog food, immediately found numerous complaints of exactly the same problem. I took him back to the vet and right now he is once again on medication and thankfully eating his rice and chicken.
When I called Iams, the agent, Sandy, told me there had been NO reports of problems with the food and was willing to reimburse me for the bag I bought. I told her I was looking at a page of horror stories online, so what she was saying was not at all truthful. At which point she took all my info and said she would send the info upstairs and someone would contact me. Prior to opening that bag of proactive the dog was completely healthy. And now after close to $1000 in vet bills to be told there have been NO reports of any issues. WOW, great company Procter and Gamble.
Dear Glen:
I work for Iams and I'm sorry to hear about your experience with our Iams product. It appears you are already working with our Veterinary Services regarding this matter.
Thank you for contacting us.Sincerely,
Dena RVT
Iams Pet Care
Reviewed Oct. 16, 2013
We changed my dog's food to Iams on Saturday and today is Tuesday and our perfectly healthy miniature schnauzer is at the emergency vet for vomiting and bloody diarrhea. We will never purchase another Iams product. I just really hope that our pup will be ok. Something needs to be done about these pet-destroying products.
Dear Justin,
I work for the Iams Company and appreciate you taking the time to post. Our Consumer Care agents have a high level of nutritional expertise and would like to speak with you. Please feel free to call us Monday through Friday from 9 AM to 6 PM EST at 800-525-4267.
Thank you
Sincerely,Dena RVT
Iams Pet Care
Reviewed Oct. 12, 2013
Last night, we bought a new bag of Iams Proactive Health Mature Adult dog food, 15lb bag, UPC 19014612062 from our local grocer. It is the ONLY food our dog ate last night. This morning our dog was very ill, so we took him in at 8 am to the vet. Immediately, the vet suspected salmonella poisoning. Our dog had a high fever, diarrhea, and was extremely lethargic. He kept having stomach cramping, as if he was going to throw up. We had to leave him at the vet's all day to be hydrated and hooked up to an IV of antibiotics. We picked up our dog at 4 pm. He is still very lethargic and still won't eat even white rice that the vet recommended. Out of concern, I googled "Iams dog food" and "recall" together and was shocked to find so many complaints and so many items on the IAMS dog and cat food recall list since August 15.
However, the UPC listed on our bag of dog food was not on that list and not recalled.... yet. I notified the store and our vet about the IAMS contaminated dog food. We have the original bag and all the dog food, minus one bowl. I hope to have it tested for salmonella so that IAMS cannot deny the problem. I have read all the heartbreaking stories of sick pets and ultimate losses on this website. Please notify all your friends NOT to use this IAMS product. Our beautiful Gordon Setter is still not out of the woods. He is still very sick. We are extremely worried. So whatever you do, DON'T buy this product! And please warn others.
Dear Cheri:
I work for Iams and I'm sorry to hear about your experience with our Iams product. It looks like our Veterinary Services are already working with you and your Veterinarian regarding this matter.Thank you for contacting us.
Sincerely,Dena RVT
Iams Pet Care
Reviewed Oct. 7, 2013
We bought our dog, Lily, a new bag of Iams, same food she had eaten for 10 years and we noticed that she was leaving most of the food in the bowl. Within days, she was sick, vomiting and diarrhea, so we took her to the vet. The vet thought she had eaten something bad, so he treated her with antibiotics, activated charcoal and rehydrated her. We brought her home, fed her again and she just got sicker and sicker. Took her back to the vet again, tried it all over again, but she lost so much weight that we had to put her to sleep. This dog was a companion to our son with Special needs, never left his side. The pain and loss our family experienced was and still is enormous. I can't believe we lost our beloved Lily.
Dear Patti,
I work for Iams and I'm sorry to hear about the loss of Lily. We would like to speak with you about this. Please feel free to call us Monday through Friday from 9 AM to 6 PM EST at 800-525-4267.
Thank you
Sincerely,Dena RVT
Iams Pet Care
Reviewed Sept. 24, 2013
3 of my 4 cats ate Iam's dry cat food. Shortly after opening a new bag of Poultry dry cat food all three cats became sick, could not eat as their throats literally could not swallow, it was as if their throats were burnt. I checked the numbers on the bag and both sets of numbers matched the recall. I took one of my cats into our vet as the other 2 disappeared, one for 3 days and the other for 8. Tests came back neg for salmonella but my cat had a temperature and was dehydrated. He started to growl and hide from us and he is the most loving cat. The other 2 cats came back, thinner and not wanted to be touched.
Since that time, my big gray boy has gone missing again, now for 13 days today. Whatever was in this food it made a terrible impact on our cats and family. We are devastated, I believe Mr. Gray did not make it. He is 5 years old and was a healthy beautiful boy. Had I know that P&G was selling Iams, I would have never supported this company. They have a very bad reputation as far as animal testing goes. Many thousands of animals have suffered and are tortured on a daily basis by P&G. I don't expect they will lose any sleep over my cat. BOYCOTT P&G.
Dear Sara:
I work for the Iams Company and appreciate you taking the time to post. I’m truly sorry to hear of the challenges that you have experienced and can only hope that Mr. Gray made it back safe. I know you have spoken to one of our veterinary technicians and we believe we have resolved this to your satisfaction. If we have not, please feel free to call us Monday through Friday from 9 AM to 6 PM EST at 800-525-4267.
Thank you
Sincerely,Dena RVT
Iams Pet Care
Reviewed Sept. 15, 2013
We have been feeding our Boxer Iams Healthy Naturals Lamb & Rice Formula for about the past 3 years. About 4 days after opening a new bag last month, our Boxer was vomiting non-stop, upset stomach, would not eat for days. After a trip to the vet where they could not determine anything but give anti-nausea meds, antibiotic, and Pepcid and bland diet for a week to be on the safe side....she was good as new. Slowly started introducing her regular food again.... Same thing all over again.
This has been going on for over a month now - finally after doing some research, I see that there was a recall for a similar Iams food and we feel that there is something wrong with the Lamb and Rice formula but cannot find any information if others have experienced, but we are certain that this is the cause of all of the headaches, pain and vet bill. Also upset at the fact that we were unaware of any recalls involving Iams. Not once did we see anything involving this on the news. Thanks, Iams.
Dear Jena:
I work for the Iams Company and I am very sorry you are just now finding out about the recall. We would like to speak with you about this. Please feel free to call us Monday through Friday from 9 AM to 6 PM EST at 800-525-4267.
Thank you
Sincerely,Dena RVT
Iams Pet Care
Reviewed Sept. 12, 2013
I work at a veterinary hospital as an assistant and knew from day one I would feed my great Pyrenees puppy Eukanuba large breed dog food. He loved it. For six years that is until Proctor and Gamble took over Iams/Eukanuba. I thought nothing of it since the food he was on was not on the recall list. But shortly after P&G took over and the recall he started to refuse to eat his food. Looking at me with his big brown eyes he backed away from his bowl. I talked to him and coaxed him to eat. He did reluctantly drooling and foaming at the mouth the whole time. Thinking it may just be that bag which I had just opened I returned it making sure that the next bag was from a different store and had a different lot number.
The next month, we went through the same thing, and again I returned the bag of food. I never feed my dog any table food or treats other than Iams restricted calorie rewards. Our Iams rep assured me that the food was ok and that he must be super sensitive and could possibly smell or taste different moisture contents etc. She did have me send in two samples for testing which came back within their normal ranges. We went through this for over a year of him sometimes eating a bag or 2, sometimes not. I began to notice weight loss. Occasional vomiting started which progressed to vomiting twice daily several hours after eating.
During this time bloodwork was done a few times to rule out any other medical issues as well as x-rays. The only thing found was a lot of bacteria in his system. The vet diagnosed him with having heliobacter pylori bacteria in his stomach and we started treatment. I took him for an ultrasound which confirmed he had a mass in his stomach. Two weeks later we had to euthanize him. The type of cancer he had was very aggressive, less than six months life expectancy from on set. Research shows that his cancer is caused by either genetics or heliobacter pylori. Heliobacter pylori is caused by poor quality food and poor nutrition.
Do I have concrete proof that it was the food? No. But looking at the facts and research that I know and the time frame of when P & G took over and my dog having issues, it makes sense to me. If I ever get another dog I will not be feeding Iams/Eukanuba. It also makes me angry that each and every employee from Iams is giving the same response to everyone. They must just send out a form letter just to get people to call. I don't want to talk to any more people from Iams and have them say they'll send me a $5.00 coupon for my loss and my pet's suffering. I would prefer an admission that maybe they don't have such high standards or make as great dog food as they say they do.
Reviewed Aug. 31, 2013
3 of 4 dogs eat Iams Proactive Mini Bites. 1 dog eats Purina dog chow. 3 dogs sick from Iams. I called and was told the product wasn't part of the recall (mini bites). 1 dog taken to animal hospital and was diagnosed with symptoms pointing to salmonella. I will not use any of these products from this company again.
Reviewed Aug. 31, 2013
After reading these comments, I am devastated and even more concerned that the dog food I fed my beloved Doxie may have contributed to her death. The day I opened my new bag of dog food (2nd 15-lb bag I've purchased of this type -1st without incident), one of my dogs became ill (Thursday, Aug. 22). After a week of ups and downs, with all the symptoms others are describing, and much misery on her part, her whole body just shut down, and she left us yesterday. One of the vet's first concerns was that she was poisoned or ate contaminated food due to the blood test results. I will be investigating this much further and contacting the company, as the lot does not match what is being recalled but is in the same range of manufacture.
I think IAMS needs to start looking even further into their processing plants, because it seems more than coincidental that all these dogs are having the same symptoms even when the food is not in the recalled bunch. It was a 15-lb. bag of Proactive Health Mature Adult. I have always trusted IAMS, and only for a short time switched to another brand last winter, but returned to IAMS because the dogs seemed to do better with it. My other dog didn't eat it in as great of quantity, (and has refused to eat it the last couple days) but appears to be okay thus far. I immediately switched him to something else when I looked up the recall info, because I will not take chances of making another dog sick, and he gulped the new food right down. If I find out that my dog's death is due to this, I will be enraged and you better believe I will make it known. We are suffering greatly at this loss - the pain is unbearable, and I pray it is not the dog food.
We are very sorry to hear of your pet’s passing, when we spoke with you on the phone.
We believe we have resolved this to your satisfaction. If we have not please feel free to call us
Monday through Friday from 9 AM to 6 PM EST at 800-525-4267.
Thank you
Sincerely,Dena RVT
Iams Pet Care
Reviewed Aug. 29, 2013
My beagle, who only eats Iams dog food, has been violently ill. I bought the green bag of Iams at the Target in Malvern, PA. She is a very light weight beagle and cannot afford to lose any weight. I walk her on leash and she has never been out of my sight. She will only eat dog food so I know it is your food making her ill. I have contacted my vet. I am so disappointed in your product and you better hope that my dog survives. I will never ever buy your products again and I will tell everyone I know to do the same. I can't believe how many dogs are experiencing the same issue. I will be going back to Target for a copy of the receipt, and by the way, every dog owner I know stores their dog food in a container so no one would be able to send you the bar code from a bag that was discarded weeks ago.
Dear Diane:
I work for the Iams Company and appreciate you taking the time to post. Our Consumer Care agents have a high level of nutritional expertise and would like to speak with you. We take all concerns very seriously and our team documents every call that comes into our center. Please feel free to call us Monday through Friday from 9 AM to 6 PM EST at 800-525-4267.
Thank you
Sincerely,
Iams Dog Food Company Information
- Company Name:
- Iams Pet Foods
- Website:
- www.iams.com
