Freshpet Reviews

We have been feeding our fur babies Freshpet for many years. It appears to be an easy digestible food that keeps them in good shape. And they like it. However starting last Monday little Lola started vomiting and by evening had the diarrhea. Since it was the weekend by then we decided to ride it out to see if she would get better. She seems so much better on Sunday so took her off the chicken and rice we were feeding her and gave her Freshpet For dinner. In the middle of the night she started vomiting and diarrhea again very bloody.

Reason I am sending a message is because I really love your products. We are on a fixed income so I would really appreciate if we can get some coupons once in a while so I can keep purchasing Freshpet for my dog Max! Thanks in advance. Looking forward to receiving coupons hopefully in the near future!

My dog, Nutmeg, is an extremely picky eater. she loves all the choices from Freshpet. She is a toy Papillon. I have am grateful for Freshpet as I do not feed her gluten or corn products. This is the only food I have fed to my other dogs since I found it.

I sent a request for coupons so I could try this product as I am looking for a new brand of food for my cats. They more than gladly replied and will be sending me coupons. The reply was quick and very friendly. I can't wait to try this new product with Ben and Rusty! I hope they like it!

The first night everything seemed fine. This is the second night and I'm on my hands and knees cleaning up vomit from 2 dogs in the middle of the night. We have not reached the expiration date and the food has been kept in the fridge. My dogs are not finicky and rarely get sick. I would not recommend this product. Very disappointed.

My 15 month old German Shepard is so fussy with food. It has been a nightmare trying to find a food he will eat. I thought I would try Freshpet and now he eats every meal. It’s fantastic on his stomach and he has so much more energy. Thank you Freshpet.

My 13 year old dog has been eating Fresh Pet for several years now and she not only loves it, but has energy, vitality and is doing great! We are huge fans!!!! Thank you Fresh Pet for keeping our senior girl well fed, healthy and an energetic part of our family.

My dog Milo loves FreshPet and at 8 years old and a large Boxweiler at 130 lbs and receives this for breakfast every morning. He has so much more energy and brightens up as soon as he sees the roll come out of the fridge. Thank you Freshpet.

My dogs love Freshpet dog food. I buy 6 lb rolls and the key to keeping it fresh takes a little effort. I cut the large roll in half. Put plastic wrap on open ends. Put each half in zipper bag and then in a airtight container. The food remains fresh as the day you open it. One of my dogs was a picky eater and now eats all her food.

My little 8lb Chi has been on either the rolled tube food or chicken bagged food for six years now with no problems. April 20th 2019 purchased the bagged food due to my grocery store being out of the tubes. Long story short, my dog got sick, throwing up, loose stools with blood, wouldn't eat and the food by the way had sour smell. She ran a temp of 104.4. Put her on a bland diet and finally three weeks later she seemed normal. As of 90 days later she is in the hospital with the same symptoms. Looks as of now and $2500 and growing, it is gallbladder/liver related.

My Corgi/Jack Russell was overweight and had some medical issues. He's 11 years old and had lumps on his stomach (non-cancerous). He stopped being excited about his regular dog food and it was even hard to get him to eat it. After we switched him to Freshpet dog food he is so excited to eat! He has slimmed down to be a very lean dog that loves to run again! The lumps on his stomach have gone down almost entirely and his fur is A LOT softer. I would recommend this product to everyone with a dog - I feel good giving this to him and it's definitely worth the money.

Hello this is Kenniana **. I have a 16 pound female chihuahua mix. She is a very picky eater because I changed her food too much. The Freshpet dog food is the only food she likes. Do you have coupons?

When my cat JJ was sent home by the vet, basically to die, I was shattered. My kitchen quickly became a laboratory of experiments of different types of food to try to get him to eat - everything from tuna to sardines to roast chicken. JJ turned his nose up at it all. Then, I happened into a grocery store I'd never been to on a trip out of town. I spotted your pate for cats and figured it was worth a shot. Words almost fail me. The vigor of my cat returned in short order and my cat that was wasting away now wakes me up in the middle of the night to eat. I don't know what magic you use, quality ingredients and care and hope maybe... but the cat who was sent home to die with a tumour is thriving and I am thankful for each day you have given me.

I have 3 big black Labs and they love your Freshpet Chicken Rolls. Emailed to get coupons. I would really like to be put on a mailing list for them if you have a mailing list. Thank You. You don't know how much it truly helps me.

I purchase Freshpet Select pet foods for my Yorkshire Terrier and he loves them! He loves the Homestyle Chicken food and the chicken snacks and Turkey Bacon snacks!!! I also sometimes use pieces of the chicken snacks to hide his medication. Great products!!

My dogs enjoy your products so much I wrote to the company to request some coupons. They replied to my email promptly and assured me they would send coupons. I am happy with your product and your customer service. I I am so happy that I finally found something that the two of them will eat.

I am writing to you to see about acquiring some coupons for your Freshpet for dogs. As I previously stated my dog LOVES it & it would help a great deal if I could obtain some manufacturers coupons. Thanks in advance.

My 6 dogs love your food and I like the ingredients so I would love some coupons to help out feeding my little fur babies. This is one of the only two food they will eat. The other food gives me coupons all the time. (Stella's and Chewys). Freshpet is the one they eat the most breakfast and dinner. They love the chicken and turkey roll. Wish y'all made that one in the bigger roll.

A friend told me about Freshpet so I thought I'd try it. My 'granddog' loves it and I will continue to purchase the meat as well as the treats. Thank you for offering to send coupons to help with the cost.

I have 2 very picky Bichons! We have been through a number of foods (dry, wet, grain free, raw, you name it). Eventually they snub every single one and refuse to eat. We decided to try Freshpet and they LOVE it! They eat enthusiastically at every meal now! They are happy and healthy which makes us happy! I love the quality, price and ease of the Freshpet products. I think we've finally found our forever food!

I love this company, and so do my dogs!!!! Any time I have any questions or advice on a Freshpet product, someone is always there to help! This company is great for my dog's sensitive stomach. I wish I could feed my 115lb guy all freshpet!

We have been through so many dog foods trying to find "the one" for our finicky pup. When we tried Freshpet, he seemed to really enjoy it. What a relief! I am glad to know that there is a tasty, healthy choice for his out there.

My dog has been on this food for over 2 years and has done well. She used to love it! The last couple months the quality has declined and she has refused the food and began losing weight. I’ve purchased fresh for her and still not eating well. I tried the new puppy formulation and she seems to like it at first but then about every other log she won’t eat. Wondering if there is a formula change or it’s not being kept at the right temperature in transit? Too bad as I will have to find her A new brand if it doesn’t improve - so expensive to only have her eat it half the time.

Freshpet roll that is refrigerated. My father gets it out in the morning and our dog sings and howls every time. The dog loves it. It would be a great commercial. It's funny because all other brands in the past. He didn't care. My dog Charlie knows right away what time it is to eat.

It's so comforting knowing you're feeding your pets good food that is healthy. My older pet is 13 and she loves this food and it's good for her. I just adopted a puppy recently and he is doing very well on the same chicken vegetable refrigerated roll. Thank you Freshpet.

Our babies were on their last little legs.. Mickey especially.. She's 6 lbs.11 years old.. Wheezing and weak all the time.. when we decided to give Freshpet a try.. and man we are happy we did. She has improved 100 percent.. like our pups again.. and Lilly who is 1 and 60 lbs. Loves it.. Thank you Freshpet. Finally someone loves our pets as much as us..

My dog loves it for 3 days and I am like him. It really starts to smell stinky and sour after 3 days in the refrigerator even though I have kept it cold. No more. I would suggest they sell small packages that last longer without turning bad. The expiration date has not been reached but I won’t feed it to him and he won’t eat it anyway after 3 days.

I emailed Freshpet to see if they had any coupons and their response was they’d send me some. The customer service is great. And I will recommend other dog parents about their products. My dog loves the food you all put out and cleans his bowl, thank you.

I have had all my dogs and cats on Vital for years with no allergies or weight issues whatsoever unlike all other dog foods I have tried before. I like the protein vs fat balance. I wrote to the company to ask about their ingredients. They shared that all come from the USA except the lamb which comes from New Zealand and the vitamins which come from Canada. Most companies would never disclose this. Freshpet did s right away. I love the variety of food as well as variety of textures. Just a note, my pets drink more water using Vital which is a good thing to keep hydration up. I highly recommend Freshpet Vital. Can be purchased at Petco, PetSmart and most speciality stores. Food goes a long way when cut up fine and cost is reasonable.

We have a 2 1/2 year old Labradoodle. She has never been a great eater. We have tried everything. We wanted to do try. The trainer recommended a raw diet. We were not sure. We went to Petco and saw the fresh smart food. Decided to get a roll and try it. We mixed some with her kibbles. She never left the bowl until it was empty. This was a first for her. Hopefully she will put on a little weight.

My dog loves Freshpet food. He would not eat anything else, we tried everything! Now he eats twice a day. I wrote to Freshpet asking for coupons and received a quick response. I recommend Freshpet to everyone. My dog loves the chicken.

I had written to Freshpet regarding coupons for future purchases as I have four dogs who eat Freshpet daily sometimes twice daily. I was pleased to hear they are sending me some coupons for future use. Any little bit helps.

FreshPet Select. This food has made such a huge difference in our 13 yr old Sheltie. He is now interested in eating again and has a lot more energy. He appears much brighter and doesn’t sleep all day anymore. I wish that I had switched him to this food 2 years ago.

Our older tabby has little teeth left and LOVES Freshpet. He goobles it up when gets this for a meal. This is a relief since he has lost a few pounds without eating dry food. Hopefully it helps him put a little weight back on! You have a favorite kitty here!

Our peek-a-poo is very finicky when it comes to dog food. For the past 2 months, we tried all different brands but still, our Molly wasn’t satisfied. That was until I found Freshpet Select Roasted meals. Now Molly is eating regularly. So thank you very much.

Updated on 01/08/2026: My boy Kozy is 17 years old and is going strong. People, even our vet say "I can't believe he is that old. He doesn't look it. He doesn't act like it." I strongly feel that Freshpet has played a very strong role in his good health, and I always recommend it to my friends with dogs.

My dog was such a picky eater. I tried everything in the pet aisle. Finally, I discovered Freshpet in the refrigerated section of the pet food. My dog loves it! He never turns his nose up at Freshpet dog food. It makes me happy to see him eating something he loves.

My scooter loves Freshpet. We went out of town last week. Scooter Never eat While we are gone. Thank God for Freshpet. He ate all his food. What a great peace of mind knowing he loves that food and he very happy and Healthy.

We are trying Freshpet out on our shih tzu 9 year old female. She has allergies and itches a lot to where some of her hair missing and her skin get dry and looks like it cracking. Have read other people review on Freshpet so we are trying it out on her to see if it helps with her problems.

We have 2 senior rescue dogs both age 13yr and are on grain free dog food for allergies. We were on an expensive human grade dehydrated dog food and saw the Freshpet ads and wanted to give them a try. After 3-4 days on the Freshpet grain free chicken my 6lb dog stopped coughing - we were able to eliminate both his cough syrup and hydrocodone meds completely. His belly bloat is gone and they both have more energy. Thank you Freshpet!

Freshpet food has made a difference in my dog's quality of life. Barry is persnickety when it comes to dog food. Yet he loves this food. He thinks he is getting a treat. His bowels are regular and normal, more energy, and all around happier. It also smells good, not like canned dog food that smells like poo. Thank you for creating this for my little baby.

I have been feeding my puppy Freshpet for almost three months now. Since being fed Freshpet, she has no digestive issues and her coat has had a great improvement, just from the dietary change alone! She loves the food, never ever leaves any leftovers in her bowl! I have been searching high and low for coupons, can I please please please have some coupons sent to me? I purchase Freshpet weekly and any amount of savings would help. Thank you so much!!

My dog had been on FreshPet for two years. Over Two weeks ago I purchased the Beef, Liver, Lamb and Egg Grain Free 15 pound bag. I always freeze half immediately as my small dog can’t eat a bag in seven days. Upon opening it, the food smelled “off, sour”. The color looked odd compared to normal. My dog ate it for breakfast then later for dinner. That night he threw it up completely undigested. The next morning, I gave it to him. He sniffed it and didn’t eat. He loves this food, obviously he was ill. He then vomited again and had diarrhea. The vet x-rayed his stomach, did blood work and checked his stools. His conclusion, my dog ate something that caused food poisoning.

I started using Fresh Pet as a recommendation from a friend. It started out as a supplement to the dry food, but now my dogs love it so much they won't eat anything else. They seem to be more satisfied with their food and feeding time is a frenzy as they get very exciting about eating their Fresh Pet.

My address is above, thanks for the coupons. Your product is awesome and my dogs actually know that a certain time I head to the fridge that it's time for their dinner and they do spins. Any and all coupons you can send would be great. Thanks again you guys are great.

Freshpet has been a lifesaver for us! Our boxer, Mackey, was recently diagnosed with a very aggressive cancer. She wasn’t eating and we tried everything! We tried Freshpet and found it to be the best solution. She loves the crumbles and the puppy food. We love that you can see the real food, like chicken and veggies.

I have a 4 yr old Min Pin, we were looking for something more natural for him and were told to try Freshpet. He ate really good for about 1 1/2 weeks and then it went downhill. Completely stopped eating, vomiting, diarrhea, just laid & slept all day. Threw what was left of the Freshpet away & the smell from the bag was beyond bad... It smelt like rotten food. Ended up taking him to the vet and they put him on antibiotics. It took him more than a week to get everything out of his system. We changed his food & he’s back to his healthy playful self again.

Here’s Buster story. When born it took us and the vet about a year to find a food that didn’t cause diarrhea. Finally we had to cook chicken and sweet potatoes and grind up all of the chicken and bag it then freeze it. Lots of labor. This was his diet for 11 years. Then we saw your product took a chance and perfect poop. No problem. Thanks. Your food is all Buster eats now and he and we love it. Good job.

My two babies love the food! I buy it from 3 local places. Publix seems to always have the best quality bags, Target is also pretty good, but when it comes to BJ's Wholesale near me, every time I’ve gone to buy them there they smell so pungent and spoiled. I think I have purchased 3 or 4 bags over a span of a year that have been terrible, the smell makes it all the way to the second floors of the house. Hopefully they can get that issue fixed. Other than that my babies love it! A 5-6 lb bag lasts about 7 days for the both of them. They love feeding time! Thank you Freshpet!

This dog food was liked by our dog in the beginning. But then it started smelling bad after 2 days of opening the package and our dog didn’t want to eat it so we would cook real chicken breast and mix it together to get him to eat it. Then he got wise and didn’t want that either. So I bought a small roll of the beef and he gobbled it down. Then I bought the large roll, but after the 2nd day opening, it had a strange smell and thought it must be me. He started having diarrhea and then started vomiting. We looked at the reviews online and saw others experiencing the same symptoms. This dog food should be taken off the market as far as I’m concerned. Our vet had us boil ground beef and mix it with rice to get our dog to want to eat again! Now it’s hard to get him back to eating dog food again!

My folks have a diabetic dog. They only feed him Freshpet. They had 2 diabetic dogs but one passed away a week ago. This is the only food that seems to work for their dog. The ingredients in Freshpet are natural and the dog loves the flavor.

I’ve been supplementing my dog’s Kibble with 1/2 cup Freshpet twice per day x 2 years. Dog seems to like it, but no matter how carefully I store it - and I’m very careful - it usually smells a little sour after 2 or 3 days. So I’ve decided not to take a chance and to stop using it.

Dakota love Freshpet but sometimes I can’t afford it. I was looking for some coupons to help me get my dog great food. She a picky dog but loves Freshpet. These would help my budget out greatly. Thank you for assisting me and Dakota to be happier.

When I first got my puppy, Chief, we tried some soft dry food. He would eat it but he just didn’t seem to love it. My mother recommended FreshPet. I bought a couple puppy rolls at the local grocery store and Chief absolutely loves it. He always is looking forward to feeding time and he eats so quickly. I cannot thank you enough for providing my sweet baby with a nutritious meal that he loves!

My fur baby is 16 and he was almost gone. His belly was swollen, barely walking, acted confused. I went and got the chicken flavor roll and in one week his belly was not swollen. He was running and playing with his brother. I can never say enough good stuff about Freshpet.

Coupons - They say they will send me some. I love the product but am having trouble affording it. My dog loves it too. It needs to be available at more stores because pet store prices are ridiculous and cheaper stores like Walmart lack variety.

My dog will only eat this food. She wasnt eating until I bought Freshpet. I would love coupons so that I can keep feeding Bailey. She has a healthy coat already and is full of life again. Thank you so much!

I took a chance to see if your company offers any coupons for your food products. I received a timely response and coupons will be sent. I wanted to try this for a picket water that we have and this is a great opportunity to see how much they will like the food.

Hi I emailed asking for some coupons. I got an immediate response so professional. Love your food. My dog is a very finicky eater but he loves your food. I put it down by the time I turn around it's gone. Keep up the good recipes.

My dog use to love these treats when they were in the old packaging and they didn't have a sickening smoke odor. Now he refuses to eat them. Even when the packaging changed everything seemed the same on the label so I purchased them. I saw other Freshpet treats that said hickory smoke flavor but they were not the Dog Joy treats. So I bought the Dog Joy Treats because nowhere on the new packaging does it mention smokey flavor. Even the texture of the treat changed. In the old package the treats were soft. Now in the new package they seem to have skin on the outside that wasn't there before. Probably due to the smoking. I will not buy these treats again.

I've been using Freshpet dog food for about 2 years now and when I first started I read a few reviews that dogs have gotten sick. I thought they took care of the matter but I find that my Chin is always throwing up. My chihuahua won't even touch the food anymore. The last three bags I bought have mold within days even though they have a date for like 2 months. I have a bag in my house now that mold it within 3 days. When is this going to stop. When are they going to start thinking about the health of the dog opposed to just making money. I also took my Chin to the doctor last year and they said that she had a bacterial infection. When they checked her feces. I am so done with this dog food. It's very expensive to have crappy quality. Now that I come to site side I see other consumers complaining about the dog food in the last couple of months too.

I went to WalMart to buy Puppy FreshPet for my 13yrs+ Chihuahua. In the refrigerated case there was none and I spoke to an employee who was stocking in the pet dept and was told that FreshPet no longer made the Puppy item. I did not believe him as this was outrageous. When I got home I called Freshpet and was told Puppy FreshPet was still being made and was sent several coupons. From now on I will buy the Puppy FreshPet at Ingles grocery chain as I have been assured by the store manager that the store will carry the puppy fresh pet. The lady I talked to at Fresh Pet was helpful and very nice. Kudos to her and Pet Fresh! Attached are pix of my two fur babies... Milo is the Black Chihuahua (13 yrs) and Mollie is the ivory long haired Chihuahua (6 yrs). Freshpet Puppy has been a lifesaver for my two babies.

So my chihuahua has been on your food for over a year and loved it, recently we have had a couple of rolls that haven’t smelt as fresh as before not off just not as nice? I noticed she was wary of eating it but ate anyway, Then lived on grass for a day! So I chucked out! So you can’t just change to a new one like that so bought another and was fine. 5 days later from Tesco another not so nice smelling one and now she’s refusing it. It’s slimy and smells old, so annoyed. I’ve got to change to another food now, from what is probably poor refrigeration or transport temp! Can’t risk her being so ill on it... She’s only 4lb, so eating grass she rapidly loses weight! Such a shame something is going wrong your end and it seems not just me affected...

In January of 2019. I was a Walmart looking for healthier dog for my 3 dogs. All different breeds. And the dog food at the pet stores are way too expensive. I was talking out loud. Yes I do that when I shop. A veterinarian list dog food shopping for his dog too. He recommended Freshpet dog food. To be honest we never even looked at the price, before. It was 13.00-19.00 Depending on the size of the log, you get. My dogs LOVE it so much. Their fur has not been so shiny. Even the beagle.

I've contacted the company for coupons for my mother who is a senior citizen and only uses FreshPet for her dog. Great food and great customer service. I had to take her other dog due to new living arrangements for her and I only use FreshPet as well. Very pleased with FreshPet. Thank you for responding.

My dog Lola is crazy about Fresh Pet. She is getting older and we had started to notice her slowing down and not being as playful as she once was. I friend recommended Fresh Pet and we bought it even though it was a bit more expensive. But to our surprise we have seen a huge difference in her playful demeanor and her activity level. So thank you Fresh Pet for giving us more good years with our best friend! Sincerely, Stephanie

I tried Freshpet Select Chicken for small dogs & my dog loved it for a few months until he ended up getting sick. I sent an email explaining the sour smell & my dog getting sick in May. They apologized & sent some free coupons. I went to the store & purchased another bag of dog food. Expiration date is September (It’s May 28th today). When I opened the bag it was a grayish color and had chunks of mold. It’s just not worth risking my dog’s health for hit or miss quality.

I bought Fresh Pet "Tender Chicken Recipe" for our cat. She loved it; however, she threw it up the next morning and then threw up twice more and remained lethargic to the point that I brought her to the vet late in the day. Diagnosis "Scarf and Barf." BUT, when I reintroduced a small amount two days later, and warmed it, the food caused the microwave to immediately "arc and spark," in a manner consistent with the presence of metal. I repeated with a different Fresh Pet sample, then something else. Only the Fresh Pet caused the microwave to arc and spark. Whatever was in the offending pellet emitted smoke immediately as well. The bag was purchased at McQuade's Grocery in Mystic, CT with a sell by date of 9/17/19. The bar code label reads 2797501005. This bag is getting tossed but I will consider trying another in the future.

My dog had been eating this food for a good long while and I noticed she would throw up often but never suspected the food till I started noticing it smelling rancid after 1 day and dates were good. I passed it off as just being closed up till I was dog sitting a family member's dog who is small (8lbs) and gave her some of the new roll I just opened and both my dog and that one got very ill. And the small one so bad that she had to be rushed to the vet for severe gastric distress-diarrhea and vomiting and is still very very ill weeks later over this. She was fine till I fed her this food and it sparked my curiosity as to if it was causing my own dog's sickness and started looking online and seen a bazillion complaints for the same problems - some animals dying - and I wanna know why this food hasn't been recalled!! Pets are dying!!

FreshPet has always responded in a timely manner. They will answer any concern you have without making you feel dumb. My dog absolutely loves their food. She will not eat anything else. She spins around in circles when I'm preparing it for her.

My 14 yr old dog has always been fussy. I feed my dogs meat over every bowl of kibble. She eats the meat and leaves the kibble. After years of different foods, we tried fresh pet. She even ate the carrots! She usually lays them beside the bowl when I cook it. Love it, looks and smells amazing!

I have 5 rat terriers that are spoiled rotten. They would barely eat until I tried your product (Freshpet). They can't wait until meal time now. Thank you. They are now healthy and happy. I actually have one that cannot eat grain foods. Your grain free is a life saver.

Such a shame with as costly a product as this is. “Sell by” date on recent purchase is 07/19/19. We may get a few days worth of use before it starts to sour and we have to toss. We’ve purchased at WalMart (Kroger/King Soopers) and this is probably bag #3 that we’re having to toss. HELP!!

Our three small dogs love your product. Unfortunately, the product that we purchased on Sunday, May 12, and opened on the morning of May 13 is turning gray and slimy today on May 16. We don't know about the safety of the remaining product. Once we open the package we put the product in an airtight container. We've probably tossed out three containers over the last three months. Rather than taking a chance and making them sick, we've tossed it out. It's a good product, but given the cost and perceived safety issues, you've probably lost us as a customer.

Like the other reviewers the last 2 bags I have purchased ended up in the trash. Upon opening, they smelled like spoiled meat with lots of garlic and Lucy refused to eat the food. I have just purchased a new bag, it smells better but still smells off. Sell by date is 9/16/19. What can I substitute until this issue is resolved?

Lucy a small Terrier lost teeth gradually and noticed an extreme weight loss. Found Freshpet and read reviews. She went nuts over it and gained weight and maintained. Our two chihuahuas are also eating Freshpet and cannot wait for dinner! (Fred 2x daily.) Other senior neighbors with senior dogs who have stopped eating kibbles are thriving on Freshpet. I only buy the rolls. I do not buy the the premise chew type. Just too chewy for my little ones. Also my reading is dogs need some grain so I don’t buy grain free and besides you need more per serving costing more.

Second bag of rotten supposedly fresh moist dog food. We found black stuff in ours and the dogs went touch it. This is the second bag. Would upload a photo of the food and bag with Aug expiration date, but can't. DO not buy this dog food.

Thank you for making Freshpet. It had helped our terminal dog enjoy his meals so much better. He enjoys the Freshpet grain free. For a dog who would hardly eat for months, we switched him to Freshpet and he eats like a beagle again.

I didn't used to have this problem. I've been buying FRESHPET® SELECT TENDER CHICKEN RECIPE WITH GARDEN VEGETABLES FOR CATS from my local Kroger for years. My picky kitty loved it and for that I was willing to pay $$$. The last 5 times I have bought these same bags from the same store (spaced a few weeks apart because I also have a back up) the smell has almost made me vomit. Opening them the same day or a day after buying. EXP date isn't for a few months. (2 stars because I didn't have this problem before) Every time I open a bag it's like someone farted directly into my face. And I'm not super happy that I paid for that experience. To be honest, it might be my Kroger. Just in case, ( ^-^) I'm going to take it back and convince them to sniff it.

Hello, I just had to let you know that my dogs LOVE your dog food. So happy I found something they love and is good for them. It's nice that there is no preservatives, vegetables and smells great. They have more energy and their coats are shiny. Thanks for a superior product.

Our pugs are 7 years old and have always been on dry kibble, sometimes with added pet-friendly pumpkin added. In February 2019, our female pug became severely ill. She vomited all day, couldn't keep water down, and was shaking. We had noticed over the previous months she had increased in size too. We took her to the vet and had to get her anti nausea medication and subcutaneous fluid treatment. We still didn't know what was wrong. I was starting to worry that she had bloat. For the next few days, she wouldn't eat or drink and would shake at times. Then we saw the FreshPet commercial with the pug in it. We decided then to give it a try. Our girl pug loved it and started eating again and regained her strength. Our boy pug loved it too. They've been on it since February 2019 and since then both pugs look slimmer and less bloated than they were when they were eating dry high quality kibble. They're more active now.

When I first started buying Fresh Pet my animals seemed to like it very much, but over the last six months I have notice my animals getting upset stomachs. I also noticed that the Fresh Pet Company is loading up their food with carrots. So I decided to start removing almost any sign of the carrots in the Fresh Pet Select, Fresh from the Kitchen bags. I notice my animals stopped getting sick and trying to eat grass all the time. I just bought another bag of it yesterday and it was so loaded with carrots pieces I actually had three handfuls of carrots pieces in it.

When I first learned about Freshpet (from vet) out of desperation for a food my maltipoo could digest and like the taste as well. Vet performed so many tests since he was 4 months old, different medications, different expensive foods, many vet bills etc. I cooked chicken and rice for him and it seemed the best option, but he was not getting needed vitamins. Vet finally said try Freshpet, Well, it was a miracle. Looked the food, digestive problems were in check with help of a 1/2 ** hr before meals, Problem I found was he lost quite a bit of weight, and only Walmart and one local supermarket sold your food (Bi-LO). My recent visit to the store had zero rolls (smaller ones) and just a couple of the larger rolls. My concern was a possible recall, since none of the rolls were available, I have never found the refridge, so empty. Have you had a recall? But I must say again this food has been a lifesaver for my little rescue dog. Thank you for FRESH PET.

I've been having consistent problems with the chicken pebble recipe for small dogs. I have 4 bags left in the fridge with expiration dates of Aug and Sept 2019. The current bag open for 4 days already has turned to a grey color and sour smell. Both of my dogs refuse to eat it and it may be due to the smell. The closed bags are now starting to turn color from the healthy pink it started as to a horrible grey. I tried taking it back to the grocery store but unfortunately don't have the receipt. Am thinking of switching back to the old brand.

Freshpet never contacted me about my review here or my email to them, they did however send me a coupon for a free bag, but that still doesn't address the "why" of how this occurred. I appreciate the refund, but I would still like to know a few more details about how this might have happened, considering the other reviews I've seen here that echo my original review. It seems to be a common issue.

We rescued a very finicky 8 month old Chihuahua on New Year's Eve. It's been quite a challenge to find something he will eat consistently. We've tried lots of different brands, all natural, grain free, etc etc etc, I even tried brands I never thought I'd buy. I recently watched an episode of The Prophet and Freshpet was featured. I was impressed with everything I saw! My preconceived thoughts were gone, replaced by a sense of hope that Freshpet may be something our picky guy Cruz would readily eat. I promptly purchased a few rolls and presented a measured portion, chopped up to our lil Prince. WHOA! He ate it ALL with enthusiasm, AND... licked every centimeter of his bowl spotless! Needless to say, we are thrilled and SOLD!

My French bulldog enjoys this product, however, much like recent reviews that I just read, the last bag I purchased smelled sour within two days of being opened. There was also a mixture of normal colored chicken pieces and pieces of chicken that had turned brown. I threw the bag away. What is the cause of this?

We have a super picky Chihuahua that has seizures fairly regularly. He was getting to the point where he would not eat his hard kibble and he had lost a significant amount of weight. We switched to Freshpet and he was like a different dog! He would eat all of his food quickly and would jump up and down every time we took the bag out of the fridge. The past two bags that we have purchased smelled fine when we opened them and two days later smell very sour and vinegary. The first one we threw out and bought a new one thinking it was just a fluke, and now this bag smells like it too. I’m afraid to give it to him!

My Bosley is a rescue I’ve had for 5 years. Freshpet is the only pet food I’ve found that doesn’t give him digestive issues. He loves it and eats it down as soon as he gets his plate. Thank you for making quality pet food for this very special family member, my baby Bosley. Also, I appreciate the help because I’m disabled and still want to provide him the best!

Vinegar smelling food. My dogs absolutely love this food, However I’m growing increasingly concerned about a sour smell from this particular type of food. We always check the expiration dates. This brand seems to smell sour after about two days, whether the small bag or large and happens when freezing portions in glass tight bowls or leaving it in the original bag. After the second day my dog doesn't eat it. This has been going on for a year and I thought it was my dog just being picky. I have thrown away so much of this food. It’s too expensive to pitch. Please advise.

I have 3 senior dogs. Since starting on Freshpet they are like puppies! Sadie, the blonde chihuahua is 13+ & until starting this food her eyes always looked runny & messy! Not anymore! Lil Bubba our oldest Yorkie mix will be 15 in October but don’t tell, as he now romps & plays like a young pup. Then there’s Toby, our Yorkie that we rescued 5 years ago and he’ll be 14 in July has found an improved gait & vitality. Freshpet restored all of our dogs' youthfulness and I recommend it frequently to all I see buying canned dog food. Why everyone does not feed Freshpet to their fur babies, blows my mind! They’ve been on it 3+ years now and we’ve no plans to stop. I’ve included a recent grooming photo. Toby has traditional Yorkie coloring, Sadie is the blonde and Bubba is more caramel coloring. Thank you for this amazing product!

As the cups are small, the font for the list of ingredients is small as well. SO, I did not see that they have listed "natural flavors". I called and the customer service operator had no idea what are the "Natural flavors". She said "things to make it taste good" well, like what? "Oh, vinegar and some other things; I pointed out that vinegar is listed already as a separate ingredient. So, probably not, SALT is an ingredient! SALT! Calcium carbonate - lots of things with calcium in them. This is not good for cats.

Harley, our 15 year-old Jack Russell has diabetes and needs injections of Vetsulin every 12 hours. In September 2018 he was on his death bed, wasting away because he would not eat. We tried it all; canned food, veterinarian prescribed food, cat food, all the kibbles and a couple of homemade dog food recipes, a variety of fresh meats, and exotic diets - all to no avail. At best he would eat a bite or two and reject the rest of the meal. Harley was nearly comatose when we tried Freshpet at the suggestion of my wife's cousin.

I have two German Shepherds, one is 4 the other is 14 which is getting up there in age for Shepherds. They both started not liking their foods and I was trying different kinds. I bought a large roll to see if they liked it. They love this food. It has increase the energy level in my older dog. I still leave dry food for them to munch on, but Freshpet is their main food now. Is there plans in the future for a dry food, as I would give them this for them to munch on. Coupons is always helpful. Thank You. This is Lucy and Ziva. The black dog (Lucy) is the 14 yr old.

I rescued a dog a year ago. She was so thin and scrawny. I started her on Freshpet and she looks awesome and she LOVES it. A bit costly for me but she is worth it. Hopefully you can see the before and after pic I downloaded below.

We are the proud parents of a 14 year old pug princess. She is picky. But she loves your in the fridge dog or cat varieties. We buy 2 bags a week. Sometimes bite size, sometimes larger. The natural fresh, homestyle home cooked chicken, tender chicken cat, multiprotein chicken, beef, egg and salmon also select roasted meals. Each time we get a different bag, because she is so picky and likes variety, but your foods is a hit with her.

My little chihuahua's love Freshpet, they are much happier, healthier dogs.. Their fur is so soft now.. It's easy to portion out.. No guessing.. You have a forever Freshpet customer here.. Love it.. The chicken & turkey smells so good.. I would almost eat it myself.

My dogs love the dog food and I am very impressed with the customer service I received from an e-mail I wrote. Thank you for making such a great and healthy product for my pets and being so quick and responsive to my E-mail Concern.

My little girl, RubyRoo, is super fussy and the only food she has previously eaten straight away is home made meals. I have tried every brand of dog food available in supermarkets and online but she has never went straight to her bowl or been excited when I was serving them up. So, 3 days ago, I was shopping and decided to look in the Freshpet chiller. I'd previously presumed it was going to be too expensive so didn't bother (big mistake!).

We have a 14 year old Mini American Eskimo dog. He is aging and was starting to get sluggish. About 5 months ago we put him on Freshpet and the results are incredible! He is active now, has lots of energy and his coat is coming in very very nice!! We did his annual blood work and the Vet could not believe how great his blood work was for a 14 year old dog!! She was amazed!! Thank you for helping our Sampson to have a better life!!

We almost lost our senior rescue whippet Stella to bouts of pancreatitis and irritable bowel syndrome. She went through tests and iv's and overnighters at the vet and we spent several thousand dollars trying to keep her healthy. In desperation we were feeding her nothing but boiled chicken, pumpkin and rice. We knew she needed more nutritious meals but everything we bought either did not agree with her super sensitive digestive track or her picky taste buds. I had seen the refrigerated Freshpet displays but thought they were probably just some "designer" dog food.

I live in a small town and a local grocery store started selling fresh pet products. I have two slightly overweight dogs both with health issues (not related to their weight) and was excited to try Freshpet for them. Since starting them on freshpet their weight has gone down, their energy level is up and they are doing better with their health issues. I would highly recommend freshpet to anyone that loves their fur babies.

I have a senior Pomeranian that has congestive heart failure. Because of this he cannot get a dental so his teeth are king nasty. He had stopped eating his kibble. I tried your product and he gobbled it down right away. I have tried the roll products but he seems to enjoy the small pet little balls of chicken the best. My mom has a senior Lab that can't eat his kibble any longer and I told her about Freshpet and he is loving his new food too. I tell a lot of people about your product in hopes that their little guys will get to enjoy your product too.

I emailed Freshpet about coupons because my Senior Dog with dementia has become a fussy eater, and he loves this product! The Salmon and the Beef Fresh Pet are both appealing to him in his old age. Thank you Freshpet!

My ~6 year old Plott Hound rescue Lola has always been picky about food. She would eat dry kibble EVENTUALLY but it would sit in her bowl for most of the day, like she would only eat it if she was starving. I started looking into getting her on a wet food since I’ve always read that dry kibble is garbage anyway, so I decided to try Freshpet. As soon as I opened it and gave her a little piece of chicken she went absolutely nuts. Now she eats as soon as I put the food in her bowl. Next trip to the store I’m going to get her a different flavor so she won’t get bored. I’ve seen people complain that the bag the food comes in doesn’t keep it fresh, and I’ve had no issues with that so far, but I always make sure it’s fully zipped closed before I put it back in the fridge.

Reached out asking if trials or coupons were available to test products with picky eaters. Customer service was prompt in replying and has offered to send me some coupons in the mail so my fur babies can test out this brand. Thank you. :)

I requested information regarding sodium content of "Select" products, as my older dog has developed heart failure syndrome with vet recommending restricting diet heavy in salt. Your representative sent me the salt content for products I use, and the salt content is within limits set by vet. Thanks so much for sharing this info -- my dog loves your products.

Using Freshpet for 6 months. Very happy with it. I have small dog so not too expensive. NOT economical for med/lg dogs!! Hard to find sometimes. Mostly get it at PetSmart. Wish i could order online.

I gave them a 3 but up to this last purchase they have always been a 5. I’ve been feeding Freshpet (chicken in the big roll) to my 2 dogs for almost a year now. I have seen a big improvement in both of them. They are both over 10 years old and I quickly seen a big improvement in their energy level. But I was very disappointed in my last purchase. Instead of being able to slice their servings it just crumbled. Not sure what’s going on here. I hope they correct this issue. It’s a very good product but this texture just won’t work.

Best dog food ever. My fussy dogs now are not wasting their food. They just love the roll. I buy the largest roll. It’s more economic and cut it in weekly portions. Thank you Freshpet for making such wonderful dog food.

I have a soft spot for cats with health issues and have adopted several. I have an asthmatic, an epileptic and one with severe IBD. When I started buying the Freshpet I noticed that it smelled after only a couple of days. Super sad because it was actually the one food that worked for all my medical issues. I decided to empty the next bag out into a plastic container and problem solved. We've moved on to the rolls and the cups now but my suggestion to anyone that prefers the kibble in the bag is to try using your own airtight container. It made a big difference.

Since the issues my dogs were experiencing from my previous review I decided to give Freshpet another try and happy to report I am on my 2nd purchase of Freshpet Select Tender Chicken Recipe with Garden Vegetables Freshpet Healthy & Natural Dog Food, Fresh Chicken Recipe (1.75 lb)...I bought the smaller bag first and my dogs loved it! I did by from Gelsons this time and will continue as I have had no issues with the 2 bags I bought. Happy to not have to prepare their food as it is so much easier to feed them Freshpet!

FreshPet makes a health difference. We have a 9 yr old Morkie. His name is Bailey. The past year we had a terrible time finding a dog food Bailey would eat. He had lost his energy and would not eat. He has been on Freshpet dog food for six months. He now acts like a young puppy full of energy. He now would eat three times a day if we put food down. And to beat it all he licks the bowl clean to make sure nothing is left. What a blessing FreshPet has been.

We loved this brand at first. Smelled like roast chicken and or beef. My dog and my cat gobbled it down each time. Then they came out with a different bag of Chicken for cats. Not sure if the mix is different. But the front of the bag says Chicken and fish and eggs. The older bag just said Chicken and Vegetables on the front. At first my cat would not eat the chicken/fish/egg mix at all. Finally she got hungry enough she ate it and promptly threw up. So I figured something in the mix was not agreeing with her so went back to the Chicken/veggies (which is really hard to find now) and she was happy...for a while. The last 4 bags I have gotten of dog food (chicken) and cat food (chicken/veggies) neither my cat nor dog would eat it. Both smell vinegary or sour. 4 bags!!! All had a expire date 2 months ahead of when I opened it. No mold present (although I have found some in earlier bags).

I have tried all kinds of dry dog food, and both of my dogs are picky, and didn't like any of them. Out of the dry brands, Blue Buffalo was eaten a little bit. Then, We tried Freshpet and our dogs love it. All of the different flavors.

I’ve been feeding the chicken Freshpet to my dog for a year or so. As he loves beef, I decided to try the beef recipe. I bought a small bag with an expiration date far in the future, and put it in the fridge. When I got it out the next morning to feed to my dog, the package was so bloated with air that it looked like it would burst. I opened it, and it smelled sour. Threw it out immediately. A few weeks later, I decided to give it another try. Same thing happened again and I had to throw it out. Haven’t had this trouble with the chicken, so doubt it is the packaging. Regardless, I won’t ever purchase the beef flavor again.

My Yorkie has a very sensitive stomach and is quite fussy. I tried many other high quality brands and picked Freshpet because she gobbles it up. I also have two senior cats and I have noticed their fur is fuller and their eyes sparkle since I switched them to Freshpet. I have recommend it to friends and to people who have seen me taking the food out of the refrigerator.

I have an 18.5 year old dog who, for years, struggled with a sensitive stomach. He often vomited his dinner at least once a week. I started using Freshpet when he stopped eating his prescription dog food. He immediately loved the beef loaf. I'm happy to report he's been eating this food for 1 year and has had no adverse reactions and still loves this food.

My Jack Russell Terrier (mix) loves this food. I was curious about the amount of salt in the product. We buy him the bagged chicken and salmon. I noticed that he's getting a little fat. I feed him the proper serving size. He is 11 years old. He does gobble the food and seems to love it. Not sure why he's plumping up so much.

We feed our three dogs Freshpet and they have never been any healthier or happier than they are now! And, since they have been on this, my Vet hasn't seen us, for any health issues. It is an awesome dog food and it's so good to know and feed them FRESH.

Use the Freshpet Vitals for a food topper on kibble for 2 greyhounds. They clean the bowl every time! Having 2 picky eaters this food is a meal time go to, AM & PM. I mean c'mon dry kibble can be boring everyday so I'm happy to purchase this to help them enjoy their meals! The Freshpet in the loaf they can't eat, stomach upset but the Vital in the large pouch bag is a hit!! Have always topped all my grey's food with this... They love it! :) :) :) Will recommend for my daughter's pittie as well..who is a picky eater.

Keep doing what you're doing!! Our dogs LOVE your products and I'm so glad we can rely on a USA based company we not only love but trust when it comes to quality ingredients. I spend more on Freshpet than I'd like to admit. :) It's a daily indulgence that my dogs LOVE. Thank you!

Best food to be found in Canada to feed dogs or cats!! Sometimes difficult to find as it sells out so fast! The price is a lot more than in US and even though it is certainly worth every penny, I think more people would purchase if the price was lower.

My cat Sticky suffered from horrible digestive issues for years, and they were getting worse. By the end, she had diarrhea almost every day. It would get matted on her long fur, and we were struggling to groom her so that she could be comfortable. Some days she wouldn't eat at all, and she was losing weight. We tried so many different types of food, and the digestive issues persisted. We were worried we'd have to put her down. Then we tried Freshpet Vital Cat Food - Grain Free, Chicken & Beef. Within a week, Sticky was better. She was more energetic and happier. I'm sure she was having abdominal pain before the change -- she just couldn't tell us. There's no knowing how much or how long she was suffering. Now, its like she's years younger. And bonus -- she LOVES eating it. Thank you Freshpet. This food saved our cat's life.

I started giving my one cat Freshpet about 3 years ago. He loves it. Now I have 3 more cats. They all eat Freshpet. The little cups is the one they love. Pumpkin the best. It is a healthy food for them, all natural ingredients. No ash. Their coats are shiny. They are healthy. It’s all good. I recommend it all the time. Whenever I am asked I let everyone know I use Freshpet.

Daunted by the process of making my pug his homemade meals, I was ecstatic when I found Freshpet. My boy dances in circles at every meal, every day. Pug tummies are so sensitive. Freshpet keeps his tummy healthy and happy. The company has been the very best to us. No other pet food company has the integrity, the generosity, and the genuine care and love for animals, that Freshpet has. Glad to part of the Freshpet Pack.

My shar-pei Juliets eats Freshpet since 2 years. She was a very picky eater, but since Freshpet she enjoys her meals. She had skin issues, itching, but since Freshpet she's at least 80% better. Her fur looks beautiful and is very soft. I will never feed anything else, Freshpet is the best. I told the veterinarian, and he likes, that I feed Freshpet. I highly recommend this food.

I have a MinPin mixed with wire terrier she is now two years old. Ms Clowy is a very picky eater. I went thru 15 types of food before starting to make my own dog food. I found FreshPet and decided to try it. To my surprise Ms Clowy Loves your food. I now only feed Clowy FreshPet home cooked chicken recipe. She also loves your turkey bacon treats. Thank you so much for making mine and Clowy’s life easier.

My two rescue chihuahuas will only eat your food that comes in a roll chicken with carrots. Marrissa is going to 18. Molly 17. Both were neglected when I rescued them. Both had bad teeth. Marrissa had to most of her teeth pulled but that doesn’t stop her from eating. Molly has a few but she eats good too. Both love your food. Thank you really. Would appreciate some coupons??? ❤️❤️

I’ve been feeding my 15 year old dog Freshpet for the past approximately four months. He loved it, couldn’t get enough. And I loved how easy it was. Didn’t love the price. That said, over the last week or so, it’s made him sick. At first I thought perhaps I just got a bad batch that hadn’t been properly refrigerated at the store or something. Threw out nearly a whole large roll. Bought a new one. Same thing. So disappointed.

It is the only food she'll eat. Has all of the good stuff in it. One tube lasts 1 wk. She gets a daily feeding which also includes Evolution salmon kibble. This way she has both chunky and meaty, which she needs to protect her teeth.

I like this food and most of the time my Pug does eat it. However, the color and smell are different between batches. When the roll is colored more red my dog won’t eat it and the Pet store is not appreciative of me returning this expensive food. Very hard to find as well.

My 16 year old cat has suffered from IBD for over 4 years, I did a lot of research to try to stop my cat from incontinence and vomiting daily. He always had an appetite, so I figured it had to be diet. The vet wanted to do expensive testing. I started adding Freshpet food to his diet and eventually eliminated all other cat food. I am exceptionally happy to report, my cat has not vomited in weeks. He is putting weight back on. His coat is luxurious and not shedding like it was. His energy level is great. He zips all over the house if his bowl is empty. I highly recommend Freshpet to all cat owners. You should ask yourself - What is in that canned cat food? Freshpet smells good. Costs about the same as a week of specialty canned food. Is much easier and cleaner to use. Thank you Freshpet!

My chihuahua loves the beef flavored FreshPet refrigerated dog food. He does not like the chicken flavor. At issue for us is that it causes horrible stinky gas and I’d like to know what specifically is causing this. Rigby is on a very healthy diet. We do not buy him snacks with artificial colors, flavors, etc.

My rescue has been eating a variety of Freshpet foods for a year, since dental surgery to remove most teeth. He LOVES the food. The only complaint I have is the grocery store I most often shop in for Freshpet food repeatedly sells food that had been soured or is turning green. Ever smelled soured bologna slick with green mold? This is the smell. One time I let my dog have it anyway, thinking I was wrong, and he got sick with diarrhea. I have had to throw away 5-6 bags and one tube of food in the last year.

Lucy is my therapy dog as I'm disabled. At age 15 she stopped eating. I asked my husband to try Freshpet and he brought it home. Boy it changed everything. She is now eating three times a day which definitely has changed her life. I could see a difference in her almost the next day. I don't know how to thank a company that has done so much for elderly dogs and dogs in general. You guys have really hit it out of the box. Thank you.

How do you thank a company that has given your beloved dog his life and happiness back? For the first 8 yrs of Ace's life I've spent thousands of dollars on dog food to no avail. He was hungry but couldn't digest kibble. I cooked food and that too created loose stools and vomiting. Finally tried Freshpet. From the very first time I opened a beef roll Ace was standing at my feet begging for his meal. He is SO happy now. He eats like a champ and feels great! He is so loving and energetic. No more upset stomach for Ace. Thank you Freshpet! Your dog food is the BEST product out there. I am a customer for life!

I've been buying the big bag of Fresh pet for both my small dogs. One is a Yorkie and the other a min pin. One day I started noticing some green in the bag we were already feeding them from, so we took it back to the store and they exchanged it. What I want people to know is just because the bag of food hasn't expired always be sure to check it when you open. Another thing even though my pups love this food I've been noticing one of my pets gets upset tummy and constipated at times. I'm now wondering if it's too heavy for her? She is 9 yrs old. Any thoughts please share with me.

I tried this recently and was incredibly excited when I found that my Yorkshire actually likes it. However, I wish I had read the reviews before purchase which I always do, but I thought, it's just fresh food. When I opened the bag it smelled great, I could have eaten it myself. That smell only lasted 1 day. No my store doesn't have a defective fridge, yes I checked the exp. before even leaving the store (common sense). The food had a very sour, putrid smell by the 2nd day. I even tried freezing half of it and it still smelled. My dog had regurgitated his food that day but I thought it was due to something else. I finally realized that the food could have made him sick. By the 3rd day, the smell was so offensive I could not tolerate it and certainly was not about to give him any of it. Threw it out, back to kibble & fresh meat w/ veggies.

I am so confused as to what is going on with this brand. I was so happy to find this food and my dog loved it. Every time I opened the bag it smelled of fresh chicken until about 2 weeks ago it started smelling sour. I returned the bag and got a new one with same smell. Expires May 2019. I went to 2 different store thinking maybe that store got a bad batch but they all smelled vinegary and off and my dog is not really interested in it only when he is starving will he eat it.

I bought this product mainly because maintaining raw meat diet for 2 JRT's was getting to be too much. I thought a Freshpet product would help. I purchased a 3 lb. bag on a Friday & Sunday afternoon it has a vinegar type odor. Definitely a different smell from when I first opened the bag. Food doesn't look like it changed color. An answer to another review from Freshpet recommended excess food that won't be consumed within 7 days be frozen, so I divided all the remaining food in the original bag into 1-day portions & froze them. I hate to waste food but I'm hesitant to feed the vinegar smelling food to my dogs. The Freshpet bag is stamped with "Sell by 5/28/19 04:32 L2".

Bought this for the first time today. I opened the bag and poured into doggie dish at same time. He dug into it. As I was standing up the smell was gag worthy. It smelled very...sulfurous I guess is the best way to describe it. I'll be returning it. I really hope my dog doesn't get sick. It took my breath away. It can't be normal. Haven't been breathing properly since that. Maybe the bag has gone bad? Expiry is not til end of May.

We’ve been giving our Honey this food for several months now and she simply loves it. We opened a new bag and fed it to her on a Saturday. On Sunday she tried to poop and couldn’t and didn’t want to eat. She didn’t eat for two and a half days and finally had some diarrhea on the third day just in time as we were about to go to the vet. We thought she picked up a virus, so on the third day we gave her some of the food again. (We always finished the food within 5 days.) She got sick again. I’m now petrified to give her this food again. I’m not sure what happened because the other bags we bought at the same time were fine. We had just bought another three bags of food and now I’m afraid to give it to her.

Have been using this brand for about 18 months. First problem with this company is it was hit and miss finding this product in my area (Greater Los Angeles ) for months. Called company direct only to get the runaround. Finally they get the distribution evened out and now this is happening. Now I have just opened my second rotten bag in 2 days. Both have the same date code Sell by 06/13/19 (same batch). Called their number and spoke with a rep at a call center and told that this information would be forwarded to Freshpet. NO SENSE OF URGENCY? REALLY? Freshpet has a refrigerated display unit in a chain large chain retailer full of defective obviously spoiled and expensive "premium" cat food. We originally searched for a better alternative to the Purina Cat food that we discovered full of maggots. I will not be using Freshpet products again. ****** AVOID FRESH PET PRODUCTS ******

Gracie loved the first few bags of the chicken with salmon and egg - the food was fresh. The most recent bag had a strong odor and is now turning grey/green although the expiration is May 2019. Gracie has thrown up twice since eating it. I’m taking it back to Petco today. Too much risk and it’s too expensive to waste. Sorry Freshpet - Gracie comes first!

While my Havanese loves this food, w/in a few days a sour smell was very prominent. I see it should be used w/in 7d of opening. She doesn’t eat enough to consume what’s in a bag for a wk. Should have read fine print. The sell-by date is: 5/8/2019. Timestamp: 23:05 L2. UPC: 27975 01124. It’s disappointing, but I’m afraid to feed this again.

In January 2019 I bought a bag of the soft chicken based food (not the loaf) and it seemed fine. My dog Bella loved it. However, after only two days I opened the bag to feed her and noticed a strong sour smell. Also, the food had a greyish color. The expiration date wasn't until May of 2019, and I know I sealed the bag properly. Our refrigerator is in top condition. I wasn't happy, but I hadn't saved my receipt so I didn't return it to the store. Thinking it was a fluke, I went to a different store and purchased a bag of the beef based kind. It seemed fine and she ate it, but during the night she became ill, throwing up and miserable. The next morning on instinct, I opened the bag and again was greeted with a foul sour odor and the food had turned a greyish tint. And again the expiration date wasn't until months later. I inspected the bag and there were no tears or damage. I tossed it and took her to the vet where he diagnosed food poisoning.

My dogs absolutely love this food, However I’m growing increasingly concerned about a sour smell from this particular type of food. We always check the expiration dates. This brand seems to smell sour after about two days. It’s too expensive to pitch. But don’t want to make my Cavaliers sick. Please advise.

I have been feeding my standard poodle the beef roll mixed with Canidae kibble for over 4 years, she is 4.5 yrs old. About 10 days ago she started vomiting and had severe diarrhea. The next day she was much worse with balance issues and overall weakness. Brought her to the vet. Severe dehydration, severe bacterial infection...food poisoning! Based on very similar complaints in the last few months Freshpet needs to recall their products immediately to figure out what is going on. My vet asked me point blank if I fed her Freshpet and I was taken aback. After 2 days and several hundreds in bills she is on the mend. From now on she will get boiled chicken, kibble and veggies that I make, not buy pre made. Time for a recall Freshpet, it may just save your company.

Our dog use to eat salmon and white fish or sometimes the beef. Every day she love it but a couple weeks ago we tried the bison and she has sick with diarrhea ever since so I’ll we almost lost her. She is ten years old and it’s too much of a risk with this dog food. The food was different. Crumbly and loose texture. Not like true meat. Now we are just nursing her back to health. Never again!

I have a nine year old Bloodhound that has allergies and have been for some time feeding her The Vital Freshpet Beef & Bison 5 LB. Grain Free rolls. The other rolls do not specify "Grain Free" and contain a lot of water. Recently Freshpet changed the labeling along with the recipe. Before they changed the product I would cut into the roll and it would be very meaty unlike the other rolls which contained way too much water (another reason I did not purchase). Now, when I cut into the new rolls water squirts all over the place which never happened before and the consistency is not the same. They now fill the package with so much water it is definitely not the same product.

I cannot complain about the food itself. My dog loves it. When I started buying Freshpet for him he loved it and still does. However, as someone who lives on SS (poverty level) I had ask for help from them for coupons and explained my situation to them in a DM on Twitter. They were very gracious to send me a coupon for $6.99 and 2 for $2.00. This was very helpful as I am buying 4 - 6# rolls per month for my dog. Things have been difficult for us and I again requested help with coupons and got one for $1.00. It was not only insulting to me as a great customer but will not help me to continue feeding my dog their product. I have decided it would be better for us financially to start cooking his meals and not purchase again.

The bags are Freshpet roasted meals beef recipe. I was encouraged to try from my vet due to both dogs being senior. They are Yorkiepoos ages 12 & 8. We feed this at night. We normally use meatloaf style but went with cubed form. Both dogs have been vomiting. I went to get second bag and it is bloated, expiration date is May 1, 2019 14:26 L2. Going to try to take back to store but not sure I want the meatloaf style either. They did turn their noses up past two days but eating kibbles that is dry. Sorry about negative review but serve with care.

I have a 13 yr old Pomchi. First I started out with the chicken rolls about a year ago. My dog loved the food. No complaints, but recently after a few bad batches that smelled funny and had a grey color she wouldn't eat it anymore so I threw them away, so I figured I would try again when I saw a new kind in the cooler. Switched to Freshpet small dog food in the bag. She loved the taste but by the 3rd day she has been very ill with horrible diarrhea. I don't know what's changed with the formula and what's in it that made her so sick but from now on I will be cooking her food for her, no more store bought dog food. Too many recalls... The food was purchased at Tops Market in Fredonia NY.

I started purchasing this food for my dog who was having some skin reactions to regular dry kibble. When we started using FreshPet last year, everything was great. His skin started clearing up and he was devouring his food. So we continued feeding him meals. Over the past few couple months we've noticed the bag smelling sour the next day after opening. We get one good feeding out of the bag before we have to throw it away. Thankfully we only buy the small bag since hes a small dog, but it's becoming a waste. I love the food for my dog but wondering why it's going bad so quickly. I've tried the grain free, the Roasted meals, chicken, beef, buying from different stores, etc. And each time, it's still going sour. We securely close the bag each time and are wondering what we can do to keep it fresh. I really don't want to change food since my dog loves it so much.

My Weenie dog is 10 months old and very thin. I have been giving her a very expensive dry food mixed with a little moist food and she just doesn't eat much at all. I decided to try the food in the roll for puppies and she loved it. I give her a thick slice twice a day cut up in little chunks. I feed her one chunk at a time to make sure she chews it and not just suck it up in 30 seconds. To keep it fresh I use my FoodSaver after every time I cut a slice off and store it back and take the air out to keep it fresh. So far so good.

I've been buying this food for year now and last week I got new bag and my dog had diarrhea really bad. I had to take him to emergency room. He always eat the same food and snacks. The only thing I can think of it was bad bag of Freshpet. I threw out the whole bag. Unfortunately he liked this food but I won't probably buy it again.

After trying so many expensive foods our dog just got to where he would hardly eat. He was getting diarrhea from everything. Read about this. Thought we'd give it a try. He loves it! No more diarrhea! He plays and acts like his old self now. As long as he is happy and healthy he will continue to get it. He loves the treats too.

I never had trouble with my dog’s stomach until she started eating this food. She likes the taste and will usually clean her bowl, but some mornings she walks away and leaves most of the food in her bowl... Those are the days she vomits. The food smells spoiled! I threw a bag out the other day and purchased a new bag...it smelled spoiled too! I’m tired of my little teacup poodle vomiting... I’m not buying this food anymore!

My dog was diagnosed with lymphoma 3/2018. Her symptoms began as a sudden inability to eat. I learned the next day that she had lymphoma. Vet gave her one month to live, two at most. That when I found about Freshpet. I had initially used the rolls. But, more than TEN months later, I have used the recipe meals. There is something different. Something. She becomes bloated and can't get enough water. I would like to know the nutritional statistics for the different foods.

I don't understand so many complaints? I started using this 2 years ago for our miniature schnauzer who has Cushing Disease. She loves it! Then a year ago we adopted a bichon king cavalier mix. She really loves it!!! She has MVD and a heart murmur. She was thin but now she is fine! I read up on both problems before feeding. I go to the same store every time. With my feeding each dog 1 cup 2x day, the small bag lasts about 2 days. No problems with odor. It is expensive but my fur babies are worth it. The only problem I have is that the m.s. doesn't gobble it up like the other one. I think she wants it warmer? They both are 12. Thank you Freshpet.

I have bought Freshpet food for several years, however, we are looking for a new dog food. I keep getting spoiled bags of food, even after switching to THREE different vendors. Freshpet accused our local grocer of having a bad cooler, however, I find it absurd to think that THREE vendors have bad coolers. Even though our fur baby LOVES this food, I’m afraid it making her sick from becoming spoiled so quickly. Something is not right with this food.

I am a health conscious person and the 2 ingredients in Freshpet that I don't like are Carrageenan and natural flavors. Science proves that Carrageenan is Carcinogenic to humans and animals. This is the 8th ingredient on the list of ingredients. Natural flavors is a cover up for "other" ingredients that the manufacturer doesn't want you to know about. READ LABELS, understand what you are feeding your pet. Do your research. I tried this product for my two felines and they do like it. I have not had any issues in the last month with mold, smell or spoiling. My cats are 14 years old and quite healthy. I don't think I will continue with Freshpet food because of the two ingredients in them that I don't feel comfortable with.

Why I did not try this food sooner is beyond me! I have a foster dog recently diagnosed with untreatable cancer so keeping weight on her is important. She is a picky eater so I have to change up food every few days. Day 5 and she is still inhaling Freshpet! Her “food coma” photos are included. lol

I discovered Freshpet last fall and have been buying both the rolls and bags as my chihuahuas love them, however, when I purchased in December in several different stores they did not last after I first opened the bag and my dogs ended up getting diarrhea and refused to eat any more of the food. I had to throw away both bag and roll on 2 separate occasions and am very disappointed as these are not cheap and I expected them to last the 7 days after opening.

I am thrilled that my 13 year old Jack Russel mix loves this food. Henry eats the grain free chicken recipe. I have never seen him finish a meal in one sitting before I started feeding Freshpet. He is now beyond excited every time I open the bag and eats it all up as soon as I place it in his bowl. My only concern is the excessive amounts of water Henry drinks since I have started feeding Freshpet. I originally was thrilled to see him drinking so much but then worry crossed my mind that there maybe was too much sodium or an imbalance of vitamins? Just wondering if anyone had seen this in their pets while feeding Freshpet?

Freshpet cat food - After trying numerous expensive high end cat food, this is the only food that has helped my cat. She has had chronic diarrhea. I feed her the select chicken with vegetables and she loves it. It is sold in grocery stores and pet stores.

I had my 3yr. old Shih Tzu on Freshpet Vital for the last 6 months and had to take her this morning to the vet for a $1500.00 operation for bladder stones. She started with a UTI about one month into beginning the food. Never thought spinach was the problem as it causes oxalates. She has been suffering on and off with UTIs for the last few months. We should have been advised by the company about how spinach can affect these dogs or cats. I am very disappointed with this company.

My 13 year old Boston Terrier had started having seizures, had little interest in anything and pretty much stopped eating. He had become so thin you could see his ribs. We knew we needed to do something. I was at Costco with my son and he insisted we try the Freshpet. Gunner loved it. He is a new dog. He has had a few small seizures since starting the food but no big ones. He is so playful and loves to snuggle again.

Out at every store in Richmond, Indiana - I have had both my Boston Terriers on grain free Freshpet for quite some time. One has allergies, the other is 16 years old, has health issues. Only food we give them. Went to buy some on Dec 27, and went all over town and nobody has any grain free, I am guessing no delivery. Would like to see them increase amount in stores. This caused problems for my dogs. Will look again today. This is only thing my dogs eat without complications.

I started buying the chicken bites about a year ago when I lived in California. My cat LOVED it and I saw a great change in her behavior. Before she was always hungry and crying for more food no matter what I gave her. When I tried the chicken bites, she calmed down, slept through the night and wasn't begging for food. In fact, she only ate a small amount to be satisfied. I always provide dry food and, of course, water.

We have had success with the beef roll so expanded our dog's diet to the Roast Beef Meal. Upon initially opening the bag and serving it to our dog, we sealed the food back up and stored it in our fridge (in a similar manner we do to the Beef Roll). On the third day of serving the Roast Beef Meal, we noticed a strong foul smell from the bag and had to throw the rest away. The food had spoiled and needless to say, we were very disappointed.

My 13 yr old Yorkie loved the first bag we got him. So we bought a second. This bag did not last 2 days when it gave off a sour odor. The expiration date was over 30 days from then. I bought another bag. Same thing happened, sour odor and he threw up after 3 days. I think you should look into your expiration dates. Human food doesn't have this long an expiration date. Also maybe change packaging so it cannot get easily contaminated. I am afraid to buy any more but when it's fresh he loves it.

I have been using Freshpet on and off for over a year. When you open it it typically smells like lunchmeat. I bought 10 packages that smelled like vomit when you open them. Very sour bile smell. I’ve complained to Customer Service twice. They call back and say that I’m the first complaint they ever had. They will not escalate me to a supervisor. The only thing they offer is sending a representative out to check the cooler at the store You purchased it from. Both customer Service reps Have an attitude that they could care less and they will not forward information up the ladder. I am so done with this company. They do not care at all about animals they’re all about profit.

I have a rescue Border Collie that came with a small bag of well known, highly respected food that the rescue place was feeding. He got really picky about it after awhile. I then tried mixing canned food in with it, which worked for a little while. Then he just started walking away from that too. So one day we saw a commercial on tv for Freshpet foods, and decided to give that a try. Right from the start, he loved it. He noticed that there was something different as I was preparing it for him the first time, he could smell it. When I put it down for him, he wailed it right down! He now gets it twice a day, and he can't wait to get his face in that bowl! Thank you for making a great product.

A representative of Freshpet recently responded to a pet owner that Freshpet products all contain “a small amount of garlic powder”. It is an accepted fact that garlic is unhealthy for consumption by dogs. In fact, most if not all listings of substances unhealthy to dangerous for consumption by dogs include garlic. It has been confirmed for me by more than one veterinarian that garlic should not be fed to dogs. How dare Freshpet presume to know what amount will be toxic for my (or anyone’s) pet???

Decided to purchase a bag for my 6 year old Maltipoo since I have been making her food, and this seemed like a good convenient alternative. BAD MISTAKE!!! Upon opening it, there was a strong garlic smell (not listed in the ingredients), but thought it would be fine anyway. After only a day and a half, she has violently vomited shortly after consuming. What kind of product is this company selling??? All I can say is do your homework and research before buying, as there seems to be a lot of negative reviews regarding Freshpet products.

I’ve purchased the Freshpet Bite Sized Chicken Recipe about 4 times for my 11 year old yorkie. Because she is a picky eater, I’ve been searching for a product that she’ll love and that’s not too harsh on her teeth. Seeing that she’s enjoyed the first bag so much, I thought this would be the food for her. After purchasing the 2nd bag, the food had a strong odor as if it was spoiled after only day 2 of opening. I keep the bag sealed and in the refrigerator and the expiration date wasn’t until 02/2019. I had to throw out the 2nd bag and bought a new bag (3rd) and the exact same thing happened, so I had to toss it as well. I tried a fresh bag one more time (4th) and it’s happening again and my dog became sick from this bag. I came to read the reviews and realized that this is a pretty common occurrence, therefore I will not be purchasing this product again.

I just started solely feeding my eight yo Cavachon this and she started bleeding immediately. Even my 12 yo son said, "Mom it has to be the food." I thought this was suppose to be a healthier alternative. I’ll have to go back to making her food again.

Freshpet small size select bite size chicken recipe has been the only diet for my 14 year old yorkie for the past year. The bag had an exp date of 2/2019. Thanksgiving day he had diarrhea/throwing up. I looked at the food a little closer - was gray. Appeared moldy. I need answers.

I have bought Freshpet small bites for my poodle for a year now. I did notice that it does not stay fresh for 7 days. It gets an odor to it and my dog wouldn't eat it. So I finally decided to take 3 days out of the bag at a time and freeze the rest. It works out really good so I'm very happy with the product and my dog likes it very much and she is so finicky. I would really like it if they'd make a bigger bag in the small bites also.

I work for a grocery chain that carries your product. I've been buying it now for 2 weeks, for my dog. He has seizures and I'm thinking it's the Cornmeal and such in dog food. Anyway, I noticed mold thru the window of the bag, and got an associate to remove the bag and fill up the case with fresh. You just need to check and see if the product has mold before buying. Someone could have walked around the store for hours and then decided not to get it and either put it back or had an employee put it back.

We have two 8 year old pugs. One has bad skin allergies to most food, so we tried Freshpet and it worked great. Her skin got better and both seemed to have more energy than usual. Then about a week ago both started to have issues. After seeing some of the complaints on this site, we stopped feeding the Freshpet and grabbed a kibble from a local specialty store. The girls took a few days to completely recover, but both started improving the moment the Freshpet was taken away.

I been buying the rolls and then the bag of chicken for my dog for many months. I got a bag of multi protein complete meat last night at Target and feed my dog next day (without noticed). When I open the bag a night time to feed him again noticed a green/grayish color in the meat so I check the rest of the food. For my surprise, Mold. Went to the store to returned. I hope and pray my dog don’t get sick.

I found this dog food in local store and was very happy that my chihuahua start eating it. She is 13 years old and very picky. Howerer I purchased last package few days ago, when I opened the bag it had very strong chemical order and color of the food was grey, instead of light pink as usual. It is beginning of October of 2018, expiration date on the package is January 19, 2019. Now I'm very concern and would not buy this brand anymore. Be careful.

My 5 pound toy Schnauzer Bella who is one began to get very picky and wouldn't eat dry kibble any longer. I began to add cooked chicken to the wet kibble and that she liked. However, I wasn't fond of cooking chicken every couple of days. I came across Freshpet in the pet store and bought a roll of the chicken with peas and carrots for puppy and she LOVES it. Happy mama here. I add it to wet kibble and she picks it out first and eats the kibble later, lol. My dilemma, leaving the country for 7 months sailing into Mexico. Pretty sure it's not sold there.

My dog is extremely picky. We made his food for years. Then Rocco wouldn’t touch it. We tried several different dog foods. We tried canned, dry, etc. without success. I had started to worry that my dog would end up living on dog treats as he turned his nose up at every dog food I put before him. I found Freshpet in a Target store in a refrigerator. I bought several different types. Rocco has tried the beef (it comes in a roll) and chicken nuggets, but his favorite food is the shredded chicken. Thank you for making Freshpet! Rocco and I very happy with it.

Our 6 month old mini Blue Merle Aussie had stopped eating his kibble about 3 weeks ago. I tried the tough love without giving in and giving him treats and top ups but I started to get concerned because he is a puppy and needs to eat. Thought maybe teething and hormones were to blame but it was obvious he was bloody bored and was tired of the top ups of sweet potatoes, scrambled eggs etc. It was kinda getting stressful. Every time it was feeding time he'd just walk away. So I did some research and picked up the Fresh Pet Turkey roll with blueberries and spinach grain-free. Well holy cow. He was so excited and goes crazy for meal times. I'm so grateful I found this amazing product and it's full of good stuff and he literally seems so much more happy and content. His tummy issues have stopped also.

I owe you a most heartfelt apology. You responded immediately to my original complaint. I on the other hand failed to respond in a timely manner to your generosity. You not only sent me product the very next day after our telecon, but coupons as well. I will say that my Yorkie with the least amount of teeth was very happy with the chicken roll. She just wouldn't eat the larger chunked bag bits (L2 vs L1). The other continued on the bag bits. We finally fed both with the roll, which I slice and cube into quarter inch cubes and they are happy and eating very well.

My 10 year old Dachshund recently went down with IVDD (pinched vertebrae nerve) and we were told she needed to lose weight. She was recently on one of the top brand dry kibble, but we switched her over to the Freshpet Stews to see what she thought. At first, we mixed it half and half with the kibble. After two weeks, she is now on straight Freshpet and not only does she love it, she's losing WEIGHT! I would HIGHLY recommend Freshpet to anyone who is looking to change their pup's diet and wants to give them a controlled amount. Bubbles is a happy, healthier dog. We are sold!

I have 2 small dogs. A 1.5 year old Maltipoo and a 9 year old Chihuahua. The reason I began buying this product is because my Maltipoo was a little underweight. Although she has a healthy appetite and loves to eat! I began cutting a roll and chopping it up into tiny squares and adding it to her kibble. She loves it and she’s gained weight! My Chihuahua is more finicky. She ignores it or walks away. That’s when the puppy will eat her food too! I’m hoping the food will reduce their constant scratching as it drives me nuts and I hate to give them **. What concerns me are the dozens of negative reviews describing vomiting, bloody diarrhea and death! This terrifies me and I pray this doesn’t happen to my babies because I love them so much!

I have a rescue Bichon, he was a very picky eater, plus he acted like his food hurt him to chew. I had his jaw x-rayed, sure enough, blunt force trauma, broken jaw, jammed joints. I gave him Fresh Pet, awesome!!! He LOVES it, he waits for me to fill his bowl! No more waste, easy for him!!! Thank you for a great product I feel good feeding him.

I have two dogs, one 4 years old and one 14 years old. The 14 year old has a lot of trouble chewing and Freshpet has the ideal products for him. Both dogs really enjoy the food and it is easy to use. Although it costs a bit more I know I am giving them the best food possible.

I get a little bit of Freshpet and add a few crumbles to the regular feed recommended by our vet and our dogs now eat their dry food very quickly which was not the case prior to this change.

Freshpet is refrigerated and is only shredded chicken, peas, carrots and rice. My little dogs love it AND it’s great for them! They refuse anything else.

I have a Poochon who is the pickiest eater on earth. I have tried just about every brand of dry, wet, fresh food out there and she just turns away and I end up throwing it out. I finally saw the Freshpet Vital Small Breed fresh dog food in the store and said I might as well try. Well. She loves it. She eats it every day and there is no waste. I'm so happy as I was having to feed her people food but I wanted something with dog nutrition and this is it! There are 2 different ones, she loves them both. They are small bite size pieces and when I opened the bag and smelled it, boy, I said "That smells so good that if she won't eat it I will!" Thank you for making this food. I highly recommend it for any picky eater.

I have an old dog and Freshpet helps his coat and his desire to eat. Good value for the money and convenient to serve and my dog loves it. His energy level has improved greatly.

Called customer service rep to inquire as to why one of their products I have been purchasing is in short supply for several months. I have to frequently travel to 3 different stores to find one roll of cat this specific food. One specialty pet food store owner says he is at a loss and told me that he "receives only 1 roll every Tuesday"?! Store #2 says the same. I called Freshpet to see if product was going to be discontinued soon, recalled or whatever. I have been noticing that several bags of another of their products are very old and should have been removed by the distributor, also of concern to me.

3 Chihuahuas and a Cheagle, needless to say meeting all the needs was getting quite daunting... until I took a chance and got my first roll! I mix it with their dry food, little warm water and a slice or so and not a nose snub in the lot! Even with 4 dogs a roll can last 5 days. Bonus is I can take a pinch, put a medication in it and they wont even spit the pill out anymore. Joy. I love my 'kids' and FreshPet rocks!

My 15 year old poodle and 3 year old yorkie love this food. They tell me when it's time to eat, and they clean their plates. The poodle is the picky eater. And it's easy to cut off how much you want them to have.