Emotional Support Animal Co Reviews

Emotional Support Animal Co is a service provider offering assessments by licensed therapists for individuals seeking ESA letters. These letters, once approved, are legitimate documents that qualify individuals for housing and travel accommodations with their ESAs. What distinguishes Emotional Support Animal Co from its competitors is its emphasis on legitimacy. Each ESA letter is written and signed by a therapist, ensuring credibility and compliance with legal requirements. Despite its focus on authenticity, it offers some services and employs some practices that do not reflect these values.

Emotional Support Animal Co's process includes four steps:

• Fill out a questionnaire: Complete a five-minute questionnaire to determine eligibility.
• Select services: Choose the package that best fits your needs. Payment is required before approval or denial is provided.
• Connect with a therapist: Speak to a licensed therapist about the questionnaire and eligibility. The therapist approves or denies your application.
• Receive confirmation: If approved, receive the ESA letter by mail within 48 hours with the rush delivery option. The website does not list a nonrush turnaround time. Digital letter delivery allows instantaneous printing, although this option was not located during checkout.

» MORE: What are the benefits of emotional support animals?

Emotional Support Animal Co offers three packages. The prices listed below are accurate as of the time of publishing.

• Housing or travel ESA individual letter: For $149.99, this package includes one letter for housing or travel written by a therapist and a 10% auto-renewal discount.
• ESA combo housing and travel letter: For $199.99, this option includes everything in the first package but provides letters for both housing and travel.
• Service animal certification: For $249.99, the package includes both letters and unlimited assistance with additional forms for seven days. After seven days, the customer may be billed an additional $9.99, though clarity is lacking on this point. Optional add-ons include a service dog vest for $69.99 and a service animal travel kit for $89.99, neither of which is included in the base price.

Emotional Support Animal Co’s packages range from $149.99 to $249.99 as of publishing. It also offers service dog vests and service animal travel kits for additional fees. Finally, it offers a $9.99 per month subscription service to assist with additional forms for housing or travel.

Emotional Support Animal Co offers legitimate ESA letters but has questionable practices, like selling a package for service dog certification. Service dog certification or registration is never required under the Americans with Disabilities Act. This package, priced higher than others, lacks additional benefits. While the company promises a partial refund for denials, the consultation fee deducted from refunds is undisclosed. The company provides valid ESA letters, but concerns about trustworthiness and transparency may deter some customers.