BudgetPetCare.com Reviews

Ordered Frontline Plus for large dogs, a product I have been using for 7 years with great success, until the used the product from Budget Pet Care. Quite simply, it did not work. It was completely ineffective. To know whether something has worked, one must try it. So of course there was no product remaining that could have been returned for a refund. The guarantee, as such, is meaningless. I am convinced that the product is counterfeit, and as I note that as this problem has been such a past, recurring, and present problem, and that this seems to be the rule and not the exception, the company knows the product is counterfeit. As such, this company is engaged in fraudulent practices. It will not prosper.

I have been using Frontline for 17 years. My girl, Freeway has NEVER had a flea. I put Frontline plus & top spot on her for the last two months. I purchased it from BudgetCare.com. Freeway has had fleas for two months. I tried to call Budget Care and after waiting for a couple of minutes, they told me to leave a message. I emailed them last week & told them my dilemma. They said they spoke to Merial and if I return the unused product they would refund my money. I told them their 100% guarantee is worthless because you have to USE the product to see if it works. They only refund the unused portion. Merial is of no use either, I called them too. All I want to know is WHY does Freeway still have fleas?? This did not come from the USA. I have four other cats that have Frontline on from a different company, they don't have fleas!!!

Horrible Company. They told me it was held up at Customs. All I know is I ordered the flea medication in April before the flea season, and now it is June and my dog is covered in fleas! Company is not honoring 30-day delivery guarantee. I feel as though I got robbed.

I ordered the FrontLine for small dogs and the product does not seem to work. I applied the FrontLine on my dog twice already as well as dipping him at least three times and treated my yard three times as well and our dog still has fleas. We previously had a large Labrador that I used FrontLine (purchased in Mexico) on and we had no issues with fleas on that dog. Makes me wonder if the product purchased from Budget Pet Care is the real thing.

I understand the product from this company is making pets sick. I am glad I mistrusted them enough to check this out. All the warning signs are there. Read this.

I should have researched the reviews on Budget Pet Care before I ordered. I ordered Frontline Plus and received Frontline Combo. If I wanted Frontline Combo, I would have ordered it from another state side cheaper company. And when you try to return the bait and switch product, they want you to pay for the return shipping and they also said that they would refund the entire amount less $5. Not to mention, within 3 days of my online transaction, my credit card was duplicated and $4976.23 in fraudulent charges were placed against my credit card. All the purchases were made in the Montreal Canada, in the vicinity of Budget Pet Care. Never again! They need to be shut down!

I placed an order on 8/20. My credit card was charged on 8/23. They claimed that the merchandise was shipped out on 8/23. I called to inquire on a tracking number, but they don't ship using tracking numbers. I've been calling since 8/30 to inquire on my order. I was told I needed to wait 14 business days. On the 15th day, I called again to request a refund. Now they are telling me they can't do anything before 28 business days have passed. I have asked twice to speak for a supervisor (within business hours). On both occasions, I was told that the supervisor has left for the day. I'm requesting a refund through my credit card bank, which they can do via charge back rights. I also submitted a complaint through Better Business Bureau in their area. I do not recommend anyone from doing business with this company, as they don't have personnel to support you or tracking information to provide proof of shipping.

I bought Frontline Plus for extra large dogs for my Great Dane. I bought a 6 months' worth. I had already used 4 of these 6 packs in less than a month, and my dog had more fleas on him now than he has ever had before. I asked for exchange of something else or my money back. They refused to exchange or refund for used product, even though I explained 3 times exactly how I had used them on the dog (which was used correctly) and that the product just didn't work.

Made a purchase did not receive, called them. They stated that the delivery would be postponed indefinitely. Was given the option to cancel the order. Cancelled the order and was told that a refund would be given within 3-5 business days. It has been seven business days and no credit has been issued to my account.