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BudgetPetCare.com Reviews

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About BudgetPetCare.com

Budget Pet Care Provides homeopathic and name-brand pet care supplies for horses, dogs, cats, birds and other pets. Customers can purchase supplements, flea and tick prevention, hygiene products, wound care supplies and products for senior animals. The online retailer lets customers browse the inventory and order supplies. You can also order from the company’s mobile app.

Visit www.budgetpetcare.com
Pros
  • Low-priced, name-brand pet supplies
  • Convenient autofill options
  • Online chat tool for customer support
Cons
  • Extended shipping times
  • Does not offer all brands

BudgetPetCare.com Reviews

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    Page 2 Reviews 37 - 77
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    PriceRates

    Reviewed June 2, 2026

    I have purchased from the company many times over the years. The price is always competitive and the products arrive in good shape and exactly as desired.

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    Customer ServicePricePunctuality & SpeedStaffRates

    Reviewed June 2, 2026

    I had a great experience with this pet care supply company. Their prices on flea, tick, and heartworm medications were much more affordable than other places I checked, and the ordering process was quick and easy. The products arrived on time, were exactly as described, and gave me peace of mind knowing my pets are protected. Customer service was responsive and helpful when I had a question about my order. It’s refreshing to find a company that combines budget-friendly pricing with reliable service. I’ll definitely be ordering again and would highly recommend them to other pet owners looking to save money without sacrificing quality.

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    PricePunctuality & SpeedRates

    Reviewed June 2, 2026

    This outfit is hard to beat. When you compare their prices with what you have to pay at the vet or pharmacy, not sure why I would buy anywhere else. They are sometimes a little slow on delivery, but as long as one orders early it is all good.

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    PriceStaffRates

    Reviewed June 2, 2026

    I have been ordering from Budget Pet Care for several years. I am very pleased with their services. Even though the products are sent from out of the country, I get them faster than some things I’ve ordered from within the USA. Their prices are extremely competitive. I’ve told several friends with dogs that this is the place to order from!

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    Customer ServicePriceRates

    Reviewed June 2, 2026

    Have used BudgetPetCare for years. Highly satisfied with products, prices and customer service.

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    PriceRates

    Reviewed June 2, 2026

    I have used Bravecto for years for my dog and I was surprised at the price difference between buying Bravecto from my vet versus from BudgetPetCare.com. I am so glad that I found this website as it has saved me so much money. I know some people complain about the shipping times but, if you plan ahead, you have nothing to worry about. I highly recommend BudgetPetCare.com and I plan to continue to do business with them for years to come. Highly recommend!

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    PriceStaffRates

    Reviewed June 2, 2026

    I have been using Budget Pet Care for my dog and cat’s regular flea, tick, and heartworm prevention for many years now. Their prices and selection are wonderful - we are satisfied customers.

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    PriceRates

    Reviewed June 2, 2026

    Great prices but the time it takes to ship could be better.

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    PriceRates

    Reviewed June 2, 2026

    I have 7 cats and always order my flea medication from them. They have the best prices!

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    PriceStaffRates

    Reviewed June 2, 2026

    I have been using Budget Pet Care for years for my dog's meds and have enjoyed the fair/cost effective pricing on her flea/tick meds for years. It does ship from overseas so sometimes does take a couple weeks to come in but that's to be expected so I order accordingly.

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    PriceStaffRates

    Reviewed June 2, 2026

    I have used Budget Pet Care for years and have never had any issues. Delivery comes as expected and timely. Pricing keeps me coming back.

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    PriceStaffRates

    Reviewed June 2, 2026

    I have purchased Heartguard Plus and Nexguard from Budget Pet Care for several years. Items all arrive within 10 days. Price is much less than anywhere else. I have recommended them to two friends.

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    Punctuality & Speed

    Reviewed June 2, 2026

    We have trusted BudgetPetCare.com for all of our dogs' needs, for almost ten years. The products are consistently safe and reliable, and received fast.

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    Staff

    Reviewed June 2, 2026

    We've been ordering from Budget Pet Care for several years now. I have two dogs and love the affordability of their products. Shipping usually takes a week or so and never have any issues. I've recommended this company to several friends.

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    PriceRates

    Reviewed June 2, 2026

    I’ve ordered flea & tick meds for several years, and prices are always lower than competitors with orders arriving on time.

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    Customer ServicePricePunctuality & SpeedRates

    Reviewed June 2, 2026

    Budgetpetcare is affordable and quick. Not only are the prices right, but the customer service is great. When I want to delay to cancel an upcoming shipment, they are quick to accommodate. It may take a week to get your products, but I can count on them for my cats Bravecto.

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    PriceRates

    Reviewed June 2, 2026

    Great service and pricing always competitive and they have all the products that we need for our dog.

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    Sales & Marketing

    Reviewed June 2, 2026

    I have been ordering from BudgetPetCare for quite awhile and have never had a problem and the savings are really great as I'm a senior on a fixed income, and not only do you get discounts but you earn savings discounts that don't expire and you can use on your next order, when I receive my order it is sealed and not damaged and exactly what I ordered, if I would change anything it would only be the option to pay extra for tracking. I feel the free shipping should include the tracking for free also., other than that I have never had any issues with the product I ordered.

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    PriceStaffRates

    Reviewed June 2, 2026

    I've used BudgetPetCare for several years now for my flea, tick, and heartworm treatments for my fur babies. It's always easy to place an order and they have great prices! I will keep going back for my pet care needs.

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    Verified purchase
    Customer ServicePriceRates

    Reviewed June 2, 2026

    I order Bravecto for my five pups at half the price the Vet would charge. The packaging is identical as is the manufacturer. Plan ahead because shipping can take between one to two weeks. Customer service is easy to contact and have resolved the one issue I've had.

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    Customer ServiceSales & MarketingPriceStaffRates

    Reviewed June 2, 2026

    I love their price discount and the reward system. I have had to call a couple of times but their customer service are always nice and helpful. I have recommended them to my friends and have had a good response back

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    Customer ServicePricePunctuality & SpeedStaffRates

    Reviewed June 2, 2026

    Budget Pet Care always has great prices and specials. Fast and reliable delivery. I’ve never had any issues with their products! Great customer service, too!

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    Customer ServicePriceStaffRates

    Reviewed June 2, 2026

    I've been purchasing from Budgetpetcare.com for over 5 years. Their prices and customer service have always been excellent. The only problem I have is that they discontinued their free shipping. Pet medication is expensive enough without adding shipping to every order.

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    Verified purchase
    Sales & MarketingPriceRates

    Reviewed June 2, 2026

    I was introduced to this site a few years ago and have had the best experience. The prices are affordable and I have reminders on when to refill so I have the product in on time. They always have coupons and discounts so I have yet to even pay their regular prices which lower than elsewhere. I am very happy for this site and have recommended them to every pet owner I know.

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    TechPriceStaffRates

    Reviewed June 2, 2026

    I have been using Budget Pet Care for several years. Price is much better for our pets needs than most vendors. Takes a little more time as products ship from overseas, but you get the same products, at a much better price. I have never had an issue.

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    Customer ServicePricePunctuality & SpeedStaff

    Reviewed June 2, 2026

    My Vet recommended Bravecto Plus flea treatment for my cat. She also recommended I buy from Budget Pet Care due to the cost compared to sellers in the US. I have had great customer service and fast shipping.

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    Customer ServicePricePunctuality & SpeedOnline & AppRefunds & PayoutsBillingRates

    Reviewed May 20, 2026

    Seller didn't adhere to their own policies. The shipment arrived after their 28 Business Day guarantee, I messaged them and they flat ignored me. Leaving me no other choice but to dispute the charges. Then months later when I tried to purchase again from them, the payment wasn't going through on the website. So I emailed them and was told it was cause I owed them for the last order so if I paid for that order I would be in good standings with them and I could purchase. I sent them their posted policies along with the original email from me notifying them of the shipment that hadn't arrived. They completely ignored me. It was convenient to order online but since they leave you hanging if it doesn't arrive within the time THEY say, it's better to just go to the local vet and get it. Local vet price wasn't too much more and the vet doesn't charge for the visit.

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    Verified purchase
    Customer ServiceStaff

    Reviewed May 19, 2026

    Keeps on bombarded with "call us before we ship the order" and yet when I call in no one to take the call - only to leave the message - but what is the point to leave the message if BPC would not call me during the hours I can accept incoming calls (as I can't do it while at work) and calling them outside my work hours does not get me to the rep?

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    Customer ServiceSales & MarketingOnline & AppTransparency

    Reviewed Feb. 24, 2026

    I placed an order for Simparica Trio (44.1-88 lbs. - 6 tablets) to be shipped to the US on 2/21 after reading reviews on shipping, etc. I couldn't find information if I needed to provide my pet's vet prescription, so I contacted them via email on their site asking that question and didn't receive a response back. Their site says if you email during business hours I should get a response back in a few hours. I didn't want to delay shipment if the prescription was needed, so I contacted them via phone on the afternoon of 2/24.

    I was advised that the prescription wasn't needed but that they were out of stock and wouldn't be shipped until the following week and then it would be received in 7-14 days. I asked why the site doesn't display "low or out of stock" and was informed they just ran out of stock today. I checked the site after my call to see if it now displayed low or out of stock. It doesn't. If I knew they were out of stock, I would have placed my order elsewhere.

    I'm disappointed with my first experience with BudgetPetCare.com. My recommendations for a better consumer experience:

    1. Update inventory when the product has low stock.
    2. Respond to emails (I acknowledge that it was just shy of 24 hours from the time I sent the email and called them, but they should update their response time then). I checked my email, spam folder and my dashboard on the account I created on BudgetPetCare.com.

    3. If there is a delay to shipping a communication should be sent to the consumer.

    I didn't cancel my order as I have the same medication for my other dog within the same weight guidelines that I can give her and I'm hoping my experience is just a fluke.

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    Customer ServiceSales & Marketing

    Reviewed Jan. 14, 2026

    BudgetPetCare.com will not stop spamming me. I have been trying to be removed from their marketing list for literally YEARS. I have repeatedly emailed them with for email removal and they still send me multiple spam emails weekly. More than frustrating.

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    PricePunctuality & SpeedStaffRates

    Reviewed Nov. 27, 2025

    No company can beat Budget Pet Care for price on Seresto flea collars. I have bought them for a few years now and always receive them quickly. They have always sent them to me with good expiration dates too.

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    Customer ServicePunctuality & Speed

    Reviewed Nov. 23, 2025

    Tried to cancel order just placed because I did not get a confirmation email and site will not let me complete cancellation. Waiting for them to respond so I do not need to go through bank to resolve.

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    PriceRates

    Reviewed Sept. 26, 2025

    I been ordering from this site for years just as needed and it was affordable. Even was telling other people but not so much anymore. They went up on their prices and took away free shipping. I will not recommend them to no one. If I wanted to pay high price I can get the same thing at walmart and other stores chewy and amazon. You always get free shipping with prime and not mention take longer to get your product. Amazon don't take that long.

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    Verified purchase
    PriceOnline & AppRates

    Reviewed Sept. 23, 2025

    I have been using their website for 5 years. Aside from extended shipping times due to being shipped from overseas (either Switzerland or Sweden - postmark from my last order), their prices are great and I've never had any problems with packaging or product quality. When other US pet websites are charging more than double the price for some products, It's great to be able to find a company that's not trying to price gouge their customers. Due to shipping taking 10-14 days, I just place my order when I give my dogs the last 30 day dose.

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    Verified purchase
    Customer ServicePriceRefunds & PayoutsTransparency

    Reviewed Aug. 6, 2025

    I placed an order for a year's worth of heart worm medication, paid in full. Then in two days I received an email stating that the order was cancelled and I would receive a refund. I haven’t received the refund yet but they offered no explanation as to why they did this. I tried to call the 800 number but it stated that it was outside of their business hours, the email was from a ‘do not reply,’ address.

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    Verified purchase
    PriceRefunds & Payouts

    Reviewed May 20, 2025

    I bought three collars for my dog in March 16. I started checking my dogs. They had ticks on them. It was live kill them. They have fleas so these collars are no good or I got three bad collars and I got did not get my money's worth. Paul

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    Punctuality & Speed

    Reviewed May 7, 2025

    I have been receiving scheduled shipments of 3 Bravecto chews (PINK) for my extra-large dog for the last 18 months. The dog weight on the box is listed as 40 - 56 kg. This bothers me as we use English in the United States. Apart from this complaint, the chews work well.

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    Rates

    Reviewed May 3, 2025

    Not legit prescription medications for pets. Illegal in the US. When I received them, I had to destroy them because there was no prescription attached, my vet was not contacted and I wasn’t sure if they were counterfeit. Buyer beware. They won’t let you post a review on their site if it has a one star rating so you won’t see the negative.

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    Customer Service

    Reviewed Feb. 1, 2025

    Great customer service!!! I am a return customer and the only place I’ll use for my pets needs. Product shipment arrived on time and well sealed. I would definitely recommend to use BudgetPetCare as your to go website for your pet needs.

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    Verified purchase
    Maurice increased rating by 4 stars.
    Online & AppRefunds & PayoutsStaff
    After a positive interaction with BudgetPetCare.com, Maurice increased their star rating on Dec. 31, 2024.

    Updated review: Dec. 31, 2024

    After speaking with Rico a Budget Pet care representative, correction were made to my order. I want to thank Rico for getting the correct NexGard Spectra shipped to me. Thank You. I take some blame in this matter!!

    Original Review: Dec. 31, 2024

    I have purchased meds for my 3yr old Mix Shepard for 2.5 yrs from BudgetPetCare. The only meds purchased from Budget Pet Care for my dog were NexGard (spectra) 6 tablets at a time for 6 months then we reorder. My dog is 75 lbs. I recently ordered 6 chewable tablets (NexGard Spectra). I received 7 chewables of (NexGard) the wrong heartworm, flea and tick medicine. Reps from budget pet care ask me to ship back unused portion of order (7 chews) give them a tracking # and they will refund my money and apply to correct order of (NexGard Spectra). Post office will not ship back unused portion to UK because I am not a doctor. This is Budget Pet Care error.

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    BudgetPetCare.com Company Information

    Company Name:
    BudgetPetCare.com
    Website:
    www.budgetpetcare.com