BudgetPetCare.com Reviews

I have ordered from Budget Pet World and my experience has always been a positive one. Not sure why others have had problems, but I have not had any. I realize delivery may take longer due to them being located in Canada, but that has never been an issue either. I just placed another order with them and I will update this review if my experience changes with this online pet product supplier.

I have been ordering from this company for over 4 years and have never had any problems. The products, Frontline Plus/Combo are exactly the same as the US branded counterparts. All are manufactured by Merial. The pricing is the lowest anywhere. I have signed up for email coupons and this makes it even more affordable. I highly recommend this company for pet supplies.

I have been doing business with Budget Pet Care for many years. They are affordable, easy to use, great discounts, and have the brands I need. I also like the free shipping. I have researched other pet care companies, and this one is the best.

I have been a customer for several years and I have never had a problem. Their customer service is excellent, the prices are good and I always receive the products quickly. I rely on BudgetPetCare.com for all my flea control needs.

BudgetPetCare has won my business and the reason for this is because of value and service: I get Frontline Plus for my dogs with minimum ordering effort online and at the best price I've seen in stores and through other online companies.

I was startled to read some of the negative reviews because my experience with the company has been positive: timely delivery and competitive prices for Frontline. While that's important in general, it's essential when you have four flea-hating dogs. What's not to love?

I have been a customer for approx 5 years. Very satisfied with product, price and delivery. Even though it comes from Canada the product arrives faster than some US shippers, but it does take a week or so to arrive. I am a very satisfied customer, thank you BudgetPetCare!

I ordered flea medicine for my cat. It never arrived so I telephoned area code (347) ** to report having not received the order. A male explained it was coming from the UK and was delayed. This was after 3 weeks. To date, I have not received the medicine. I did receive a credit which I insisted on getting. Today, a male representing himself as an agent from BudgetPetCare phoned my office. I explained he was calling my office. However, he insisted on speaking and kept badgering me despite my complaint. I hung up the phone.

If you haven't ordered from this company don't. I wasn't smart enough to look at the reviews until I got a foreign currency exchange charge on my credit card and the product took forever to arrive. I didn't get want I ordered. The book doesn't look like the product being sold on amazon or other sites. I am not putting it on my cat. I ordered Frontline Plus and got Frontline combo for cats and ferrets! I never do reviews but this was a scam as far as I am concerned. Don't give them your money. Thanks.

It has been a couple of years since I have been shopping dog supplies from Budget Pet Care and every time I am amazed with the shipping time and the quality of the products. The pet store comes up with amazing discounts on pet supplies by offering coupons that invariably make the prices of the products even less. On a rare occasion I had a problem with the non-delivery of a product, but that was due to the fact that there was a blizzard and it seems that the product was lost. I contacted their customer service guys and informed them about the delay. They duly reshipped the product, and also gave me a further discount of 5% for the inconvenience caused!! Very happy to be a proud customer of this wonderful pet store!!

Be sure to take your time and read all reviews! It's not hard to see the company is writing false reviews to keep their score up. I live in the country and we're loaded with fleas and not just any ticks. We've got the nasty deer tick with Lyme disease. FRONTLINE Plus from the vet works perfectly, no problems. I purchased their whacked out counterfeit watered down poison and 2 cats are throwing up. I've heard stories about cats getting ill, coming down with diabetes and I'm so sorry I bought from this company. Bathing my cats a few times a day in hopes of getting WHATEVER was in the package off them. I wish there was an antidote. It's in their bloodstream now and my heart is broken. I let my best friends down so I could save a few bucks. I enjoyed reading the other reviews the company itself wrote. There's 2 things all those reviews have in common... I won't say cause they'll change it up! Be smart, beware, don't shop at BudgetPetCare!!!

It has been over a year since I have been purchasing pet care supplies from this online store and I have nothing negative to say about. The prices offered by the store are unbeatable and the delivery is on time. It has been a pleasure shopping for my pets from this great shopping destination. Highly recommended!!

I have had superlative experience of dealing with BudgetPetCare. The pet products that I have bought have been of excellent quality at a price which does not hurt my pocket. I have been the customer of this pet supplies store since the year 2010 and ever since, not even once have I ever been disappointed by their customer service. Whenever I call them, the customer representatives genuinely try to assist me. The no shipping cost clause makes the purchase even more enticing. It is a perfect example of how a pet care supplies store should be run in the USA.

Having a bad experience with one of the online pet stores, I had decided never to turn online for my pet products. But, recently my girlfriend came up with budget pet care online store when searching for authentic online stores. Just for a trial we ordered Heartgard plus and waited for the delivery. Within few days we received our pack which was properly packed and on unwrapping the product was really authentic. The major benefit was its cheap rates and free shipping policy which has amazed me a lot. Thanks to my girlfriend as well as BudgetPetCare for giving good experience.

Usually many pet supplies online stores boost about their free shipping policy. But, whenever we check out from the kart for payment there are those hidden charges on free shipping. It is really shameful. I hate this. But, my experience with BudgetPetCare has been totally different. I ordered Activyl for dogs and Advantage for cats and while checking out through payment, what I found that there were no other charges except the price of the products. No shipping charges and I am really happy that I got all my order with free shipping!!!

I regularly order from BudgetPetCare.com and never had any problem until my last order arrived. I had ordered Frontline Plus for my dog but the pipette inside was damaged and leaking. I immediately called their customer care service and the guy that handled my complaint was unexpectedly supportive. He did not even try to put the blame on me and began the replacement procedure instantly. They were in touch with me until I received my order which seemed really unusual to me. They have a great team, super cheap prices and reliable products! I would suggest BudgetPetCare.com to anyone I can!

I recently enrolled my dog for canine fun center where he enjoys a lot. In spite of using a preventive I saw fleas on my dog's body and that really worried me. One of the dog's parents suggested me to buy K9 Advantix and said that it also repels insects and that she always uses that. She also said that she buys it from BudgetPetCare. I thought why not try it! Well, it was a wonderful shopping experience. There was a discount of 5% and plus there was a special offer on that product. I got 2 doses free and also free shipping. I just applied the second dose on my pooch today and then wrote this review. So there are no fleas anymore and now my pooch is protected for ticks too, got 2 free doses, discount and free shipping on my last month's purchase. I totally recommend BudgetPetCare if you want to save bucks!

I am always skeptical when buying any flea and tick product online. Afraid of getting fake products. Unless one of my friends from our dog club recommended me BudgetPetCare for buying Frontline Plus. After getting the product and finding that it is working effectively, I am totally relaxed now. There are many stores that sell fake pet products. However, my experience is best with this site and happy that I can get authentic pet supplies. I am ready to put my next order now. Thanks!!

I placed my first order at BudgetPetCare before more than a week. Their prices were really cheap which made me doubt on them but I ordered anyway, you know for saving bucks. I really had to keep my hopes low and was really expecting a blow. But I have to admit that it was not what I thought. I received my order after week and the box seemed fine (as they showed on the site). The tablet worked fine on my pooch. I may keep buying from them as long as they keep their rates and service this convenient.

I ordered Advantage for Cats for cats under 9 lbs. and over 9 lbs. I received Advantage for Cats and Dogs under 4 mg. The other package was what I ordered. The pictures of the products are different than the product they send you but the invoice says what you ordered. Called customer service but gentlemen was difficult to understand because of his poor English. I will not order from this company again and wished I had read the reviews before ordering from them. There are other low cost companies online that I have used before that are better than this company.

After ordering and waiting two weeks the dog med came from SOUTH AFRICA. Tried it on dogs but it did not work. Wasted 50 bucks! Do not order from them

I was apprehensive to order from BudgetPetCare.com. The Frontline Combo was half the price, I had seen it everywhere else. I went ahead and ordered two, as I have two cats. The product came after about 8 days. I treated my cats the day I received the product, and then again about 10 days after as they are fat cats (one is 14.5 pounds and the other 19 pounds). I intend to give them both their third dose 3 weeks from the last treatment. I'm happy to say that both of my cats are flea free and happy! Thanks BudgetPetCare.com!

I have 3 dogs and 2 cats. Yes, it is obvious that taking care of all 5 can be very expensive until you don't find the right place to shop for their pet supplies. My friend recommended BudgetPetCare to me when she found me fussing over pet expenses. I am glad that she did! I scrolled BudgetPetCare and truly, their prices were the most competitive I had ever seen. I have been buying stuff from them for 2 years now and have never had a bad experience. BudgetPetCare is the reason that I am able to afford the best pet care products for my pets. Thank you guys!

I am one crazy cat lady and adore these purr queens! I have 6 of them which may burn a hole in the pocket if you don't find the right place to shop from. I was looking for one when my friend suggested BudgetPetCare for economical pet caring. I visited the site and it was really as my friend said, affordable and maybe trustable on account of their testimonials. It was stupid of me but, as I was attracted by the offer, I bought 2 packs of 12 month Advantage! And, I got 8 FREE doses with my purchase! I treated all my felines on the same day and have been 25 days since the treatment. It has worked fine with my kitties. In fact, Charles, Bebo, Lizie, Tom, Minie and Bee say thanks to BudgetPetCare!

I have been using Frontline Plus for many years and never had fleas on my dog. I ordered from BudgetPetCare.com for the first time because of the low price. I noticed right away that the packaging was somewhat different. The green little labels one can stick on a calendar were missing. Reading the information on the box I see that the Registration Holder is Merial South Africa. Well, I used the Frontline on my dog and now FLEAS! Does Merial South Africa lack quality control? I emailed BudgetPetCare with my complaint but have not received an answer.

I placed my first order with BudgetPetCare before five years and in all these years, I have never felt like changing the supplier. Frontline Plus and Advantage are the two treatments that I usually order for my dogs, Bruno and Cashew. Just like they promise, I have received my orders within 7-12 days. Prices of all the pet care products at BudgetPetCare seem to be the lowest and I usually save half of the actual price. Once I bought an ear care product that cost me less than $4 and still I was spared from the shipping charges. Free shipping on all products is my favorite service from their side. In my belief, BudgetPetCare is one of the finest destinations to shop for pet supplies.

I am very satisfied with Budget Pet Care, their prices are excellent. I checked so many websites and I could not believe the huge price difference for the exact same products. I am so happy that I found them. I've gone so long without flea control for my Jordan because I could not afford them. Thank you so much for lowest prices. Jordan thanks you too. :-)

I bought Frontline Plus online from shop BudgetPetCare after reading a review from a review blog and used it for 6 months on my dog named COCO. He is toy breed and I had to order the pack of $19. At first, it seemed to be doing nothing. But gradually I saw enormous effects and almost all fleas were gone in 2 months. Still to complete the course I kept applying it for 4 more months and after that I have never needed any flea or tick medicine for my dog.

I ordered Frontline Plus in the purple pack for medium sized dogs. I received a product called Frontline "Combo" from BudgetPetCare.com instead. Upon closer inspection of my invoice I noticed it said "Frontline Plus (Known as Combo)." Frontline doesn't call its product "Combo" and never has. I noticed all this after I had put the product on my dogs that has done nothing but made my pups scratch at their backs like crazed monkeys.

After my order of frontline from your company and administrating to our dogs, they were both sick and throwing up. Took them to the vet and said they were overdosed and your frontline is not balanced correctly. I will be posting on every website to never never purchase from your company again. Thanks for the vet bills and hope they close you down.

I ordered Frontline for my dogs on 6/21. BudgetPetCare received the payment on 6/22. When I tracked my order it has not shipped yet and today is 6/27. I was ordering from another on line site and I received my order in 3 days! When I called the company. It went to voice mail, so I had to leave a message. I am getting a bad feeling about this transaction. I may have to cancel my order.

Ordered 100 ML Frontline Spray. Order paid for by credit card on April 19, 2015 and have yet to receive order and it's now May 4, 2015. I should have purchased this product directly from Frontline or through a local veterinarian. I'll never do business with this company again and will make certain friends and family become aware of my experience with this company too.

I ordered Frontline Combo for cats. Applied 3 times. Absolutely no effect whatsoever. E-mailed company, no reply.

You cannot beat the prices at Budget Pet Care, since purchasing my cats Frontline Plus flea meds @ BPC I have saved a good deal of $$$! I have been using their services for 3 yrs now & find BPC to be the BEST! The customer service in EXCELLENT, too! I will be a customer of BPC for yrs to come. PLEASE, DO NOT listen to any complaints, these cry babies don't have anything better to do! Budget Pet Care is GREAT!!!

I am a returning customer of BudgetPetCare. The fact that BudgetPetCare saves nearly 60% of my pet care budget makes me come back to them. The products are genuine as they work fine on my pets. I recommend this site as they supply genuine products at cheapest prices I can find online.

I am very happy with the Ask a Vet service of this company. The Vet answered all my queries and cleared all my doubts. Now I am more confident about dealing with my pet. Thank you so much. If you are also in search of genuine Vet guidance then go for this site.

The customer support team of this site is very cooperative. Be it product selection, order returns or delayed delivery, the customer reps answers all queries without any delays. I appreciate all the efforts they put. Good job guys!

I have dealt with this company for at least four years. I have had no issues whatsoever. Those with concerns about Frontline Combo (the UK version of Frontline Plus) should pay the additional amount and get it from them. They now offer both. However, Frontline Combo is the identical product as Frontline Plus and the difference is that Plus is sold in the US THROUGH VETS ONLY and Combo can be sold without a vet. There is no difference between the products and I would recommend it to anyone. The company now offers the option of purchasing either Frontline Combo (at a lower cost) or the US version of it, Frontline Plus (at slightly higher price). The company's customer service, when I did have a question, was great. I would recommend this company to anyone without reservation.

Fleas had become a big problem for my pets. As Frontline Plus was not working well in my surroundings, I ordered K9 Advantix from this site. It was delivered to me without any delay and has sorted out the flea problem like anything. My pets do not scratch anymore and look healthier. I am happy with the products and recommend this site to all.

We have been very happy with product, works well. Shipping is speedy, always delivered before the delivery date.

I placed an order of Frontline Plus from Budgetpetcare. Recently I observed that fleas in our area are becoming immune to it. I called up the customer care team and they took the remaining packs back and delivered Advantage II on my request. They did not charge anything for return and reshipping. I am happy with their service. Keep up the good work guys!

I ordered Frontline for my cat. They said it would be sent USPS. Everyone thinks a turn around of 3 to 4 days. They offer no tracking. Turns out they send it from Europe...and they told me in a complaint 7-10 days. When I filed a complaint with PayPal they changed it to 21 days. Don't do business with them. The customer service number is in India somewhere and they don't have a clue.

I have been purchasing from BudgetPetCare.com for Frontline for over a year now and have never had a problem. I was a bit skeptical at first, but took a chance and I am glad I did. The Frontline Plus come from the same company-- Merial (I did the research). The only difference is the picture (packaging) on the Front of the box (dog is different than the one you buy at the store) and the Price-- nearly half the cost! I order mine when I use the last pipette so it will arrive by the time it's time for their next bath. Works Great and I Save Money! Thank you BPC!

My friend had referred me to BudgetPetCare.com as I was paying excessively for getting flea & tick meds for my dogs. Frontline Plus @ $18.99 was a steal with free shipping! It was genuine as it worked on my dogs. Since then I have been referring this site to others, keep a margin of 2 weeks as it's shipped from outside US.

We found BudgetPetCare a couple of years ago. My experience with you guys are very nice. You have a full line of pet care products on cheapest price. I am suggesting you kindly try to deliver products so quick. Your delivery time take more than a week. Otherwise you guys and services are wonderful.

I have been ordering online from BudgetPetCare.com for more than 3 years and have never had any issue with them or the product. My order always comes quickly and even though it is the UK version, my cats have never had an adverse reaction or a flea in the time I have used this product. It is the best price I have ever found and they always have some type of special going as well as free shipping. I will continue to be a customer.

We've been using Frontline flea treatment for our pets for several years now. If you've ever had a problem with fleas, Frontline has cured that problem for us. It's worth it, but expensive. We found BudgetPetCare a couple of years ago. They have a full line of pet care products if you prefer a different product. But regardless, the product comes quickly and no one can beat their prices! And shipping is free. :)

I have been ordering Frontline Plus Flea Protection from this company for several years. They have very good prices, an excellent online ordering site and quick service. I am a returning customer for them and will continue to be.

I've been a customer of BudgetPetCare.com for three years. They continue to have the most competitive price for Frontline Price. Delivery is always within 3 or 4 days. I'd definitely recommend BudgetPetCare.

I ordered the product Frontline Plus For Cats 3 MONTHS. I received my purchase in a timely manner and also purchased my product for a fair price. I was very satisfied with my dealings Budgetpetcare.com and would highly recommend them. As a matter of fact, I have recommended them quite a few times.

We are proud parents of two beautiful pups. However, I didn't realize how expensive everything is for them, especially flea medication. I did exhaustive searches online to find the best price for the product I wanted to use. Even Wal-Mart was much more expensive than I anticipated. I finally came across Budgetpetcare.com and their prices blew everyone out of the water. In some instances, Budgetpetcare.com was almost half price. We have ordered from them many times and the product (Frontline Plus for Dogs) always comes in a few days. Whenever I had a question, the Customer Service Rep always got back to me within a few hours. I recommend Budgetpetcare.

I have ordered from the website a number of times. I like that the site is easy to navigate. I can review my order before placing it and the items arrive quickly and just as they are pictured in the website. Every time I receive a product they also include a discount code for my next purchase. I will continue to use BudgetPetCare to order my flea and tick treatment for my dogs.

I have had several buying experiences with Budgetpetcare.com and all of them have been great. I usually order flea and tick repellants for my cat. They always have what I want in stock. The prices are usually the lowest of all the sites I check and the products always ships immediately and is at my doorstep in just a few days. They are also great about coupon codes. If they have any at the time of purchase, they will automatically make the adjustment for you, instead of letting you search for them. I have recommended Budgetpetcare.com to my family and friends and am also recommending them here.

This company should be upfront about the time it takes to receive orders. It's a shady sales practice to lure customers in with much cheaper prices than any of the competition and then force their customers to wait "up to six weeks from shipping date" for orders to be delivered. Had I known it would take this long I would've paid the $30.00 difference and purchased these products locally. To make matters worse, I've called them directly three times (no one even answers the phone) and sent emails requesting ANY form of customer service. I still have not heard from them. At this point I'm out $50 with no product for our pets and can only hope that I'll receive my order. I will never use this company again!

First, they are in London, England. Second, the product they send are NOT to be sold in the USA (per the manufacturer) of Front Line. Yes, they are products that are ok to be sold in Europe, but NOT in the USA. The dosage strength is NOT. Yes, people in the USA buy this and the pkg. is not the same, but use it anyways. Do you really want something for your pet that may cause them to get a serious disease? They respond with a lot of talk that sounds right but isn't. The picture of the product on its site is not what you will get. I asked why put fake pix and response was they will change it (never did). It cost me 119.99 to realize who and what they are. Hoping to get my money back. Will keep you informed.

I placed an order for Frontline Plus for my two dogs. I researched many websites and BudgetPetCare.com was by far the cheapest. They have all the name brand products for your pet for a fraction of the price. They are very quick with their shipping and always have discounted offers. For those of us who love our pets and want the best for them, shopping at BudgetPetCare.com is a must.

I have been purchasing Capstar medications for my dogs for over four years and BudgetPetCare.com has always provided me with a quality product at a low price (half the price of what I paid at the veterinarian’s office). I had to convert my dog’s weight from pounds to kilograms to determine which Capstar product to purchase. I have not had any problems with my orders and they arrive within five to ten days. The company always provides me with discount codes, the website is easy to navigate, and I receive an email advising me when the order ships so I can be on the lookout for its arrival. The convenience of ordering my pet flea and tick medications online and having them shipped directly to my home with free shipping is wonderful. I will continue to use BudgetPetCare.com and recommend it to all my pet friends’ parents.

As a pet owner for three dogs, flea treatments are very pricey. Luckily I came across budgetpetcare.com. Here they offer various flea treatments for the best price. They even offer top brands at a low cost. Of course I want the best for my pets and budgetpetcare.com makes it possible.

I have purchased pet care products from Budget Pet Care on more than one occasion. I have also told friends and family about them! They always have a wide assortment of products to choose from. Recently I purchased flea control for my 3 cats and 3 dogs. This can be quite costly especially since living in a southern state where the fleas love the warmth! But purchasing from Budget Pet Care has kept my costs low. They have great discounts, free shipping and free products on several items! Shipping is fast too and free!! Thanks!!

I purchased these pills for my dog to control the fleas. When I first found them locally, they were dirt cheap. But the price has risen dramatically and quickly. These are the only product that fills in the gaps between my dogs bath and spraying to control the fleas. It works really well but I am always trying to find it for a reasonable price. Budget pet care.com has the better price compared to local and online stores. The only issue with budget pet care is you need to order their products way before you need them. The shipping is very slow. I just pay attention to how much I'm using and order accordingly. Otherwise I am pleased with their service. My goal is to save money.

I am very pleased with the service and products that BudgetPetCare.com provides. They ship quickly and materials are well packed, and as described. They also let me know when purchases are shipped. Their costs are lower than I can purchase elsewhere, as well. Overall, a great online experience. Also, I am a repeat customer, due to the good experience.

Your "Ask our Vet service" was too good; I consulted with your vet and came to know about Epi-Otic Ear Cleaner; my vet as well re-commended it to me. I've had Weimaraners for over 20 years, plus a little mixed breed during that time. I use this on a regular basis (every week or two) to keep the ear canal and ear flaps clean. You need to fill the ear canal up with solution, and then work it around in there for about 30 seconds, to let it get to any build up. Then use several cotton balls to clean the ear out. I also use cotton swabs to clean the crevices at the outer ear. It works great for me and my dogs. The little ear wipes are okay to use sometimes, but they don't get down in the ear canal and clean like the solution. If the ears are not kept clean, the dog can develop a hematoma, which is not fun to deal with....for you or your dog. Thanks for your wonderful service; I will shop with you and I will refer your vet as well.

I order Capstar for my dog at least once a month. I live in Florida and fleas can be a problem. Capstar works great and I can't beat the price form Budge Pet Care, plus free shipping. It may take two weeks, but they tell you 10-14 days. I have no complaints and continue to shop there.

My 7-year-old lab mix tore his ACL joint 2 years ago. Not wanting to have him go through surgery, I tried several other over-the-counter products to no avail. When I found BudgetPetCare.com online I was happy to see all the products they had for joint health for dogs. I purchased "OSTEOCARE" joint health chews and within a week of giving them to my dog, his leg was showing improvement and now he is back running and swimming in the lake. After running low on his chews, I placed another order of 3 bottles. I received a call a few days later letting me know that at the present time they only had 1 bottle and asked whether I wanted to wait just a week or so for the full order or just have them send me the bottle they had. I chose to have them ship just the 1 bottle as I would not really need the other 2 for quite awhile. Within 2 days, I received my credit back in my account.

I have four dogs at home, you can imagine how much I need for them. Since I been getting especially the frontline products from BudgetPetCare I have save a lot. I have recommended them to all my family and will recommended to any person that have pets. Their prices are the lowest and the advantage of not paying shipping is great.

My husband and I have been using budgetpetcare.com for years. We find their site is extremely easy to navigate and their products are name brand. Their prices are very competitive. Our orders are delivered quickly. We have and will continue to recommend their services to our friends and family.

The website is very easy to use. Customer Service is there if you need it. Extremely low prices and fast service. Budget Pet Care has never let me down.

I have been purchasing Frontline Plus for Cats from this company for many years. Their price is very competitive and they frequently offer additional discounts. I always receive the product in a reasonable time. I recommend to all pet owners.

I have looked around town, on the internet for this product. You will not find anyone anywhere cheaper than budgetpetcare.com. It ships from out of the USA and takes a little while longer but it's very much worth the wait.

This is a company that I have dealt with for a number of years. They made it possible for me to get Frontline Plus for cats at a cost that was about half that of the veterinarian's office (cutting the price from over $15 per application to less than half of that!). Plus, they've offered outstanding customer service and great shipping times (even though the product can come from various countries around the world). I typically receive the product within a 7 USPS shipping days from the day the order is placed. In the US, the MANUFACTURER of the product requires that it only be sold by licensed veterinarians. In my opinion, it's a way to offer profits for the vet's office and price fixing for the company. Since BudgetPetCare.com is located in Canada, this rule does not apply and they can supply the product at a much lower cost by getting it from a number of countries around the world.

People please do not spend money and time with this company. I ordered Frontline for my dog at 10/06/13 now 10/16/13. I did not get my dogs treatment. After my call to company, they stated "you will have your order 7-14 business days." During this time a tick bit my dog. My dog get sick. Doctors visit and antibiotics cost me $250. I tried to save a couple bucks but I am down $248.00. Please do not order from company. They do not have anything in stock. They use our money to make a profit.

I ordered two packages Frontline Plus for large dogs. They sent me two packages or Frontline Combo? Their packing slip says Frontline Plus. They included a sheet explaining that they are out of Frontline Plus and have substituted Frontline Combo, the UK version of Frontline Plus. Even that appears to be a lie, as the package came from Hong Kong and says it was made in France. I have no idea what is in the package. Probably water from Hong Kong Harbor (that will kill most animals). I have written to them twice, demanding a refund. No response. AVOID this company!

Ordered Frontline Plus for large dogs, a product I have been using for 7 years with great success, until the used the product from Budget Pet Care. Quite simply, it did not work. It was completely ineffective. To know whether something has worked, one must try it. So of course there was no product remaining that could have been returned for a refund. The guarantee, as such, is meaningless. I am convinced that the product is counterfeit, and as I note that as this problem has been such a past, recurring, and present problem, and that this seems to be the rule and not the exception, the company knows the product is counterfeit. As such, this company is engaged in fraudulent practices. It will not prosper.

I have been using Frontline for 17 years. My girl, Freeway has NEVER had a flea. I put Frontline plus & top spot on her for the last two months. I purchased it from BudgetCare.com. Freeway has had fleas for two months. I tried to call Budget Care and after waiting for a couple of minutes, they told me to leave a message. I emailed them last week & told them my dilemma. They said they spoke to Merial and if I return the unused product they would refund my money. I told them their 100% guarantee is worthless because you have to USE the product to see if it works. They only refund the unused portion. Merial is of no use either, I called them too. All I want to know is WHY does Freeway still have fleas?? This did not come from the USA. I have four other cats that have Frontline on from a different company, they don't have fleas!!!

Horrible Company. They told me it was held up at Customs. All I know is I ordered the flea medication in April before the flea season, and now it is June and my dog is covered in fleas! Company is not honoring 30-day delivery guarantee. I feel as though I got robbed.

I ordered the FrontLine for small dogs and the product does not seem to work. I applied the FrontLine on my dog twice already as well as dipping him at least three times and treated my yard three times as well and our dog still has fleas. We previously had a large Labrador that I used FrontLine (purchased in Mexico) on and we had no issues with fleas on that dog. Makes me wonder if the product purchased from Budget Pet Care is the real thing.

I understand the product from this company is making pets sick. I am glad I mistrusted them enough to check this out. All the warning signs are there. Read this.

I should have researched the reviews on Budget Pet Care before I ordered. I ordered Frontline Plus and received Frontline Combo. If I wanted Frontline Combo, I would have ordered it from another state side cheaper company. And when you try to return the bait and switch product, they want you to pay for the return shipping and they also said that they would refund the entire amount less $5. Not to mention, within 3 days of my online transaction, my credit card was duplicated and $4976.23 in fraudulent charges were placed against my credit card. All the purchases were made in the Montreal Canada, in the vicinity of Budget Pet Care. Never again! They need to be shut down!

I placed an order on 8/20. My credit card was charged on 8/23. They claimed that the merchandise was shipped out on 8/23. I called to inquire on a tracking number, but they don't ship using tracking numbers. I've been calling since 8/30 to inquire on my order. I was told I needed to wait 14 business days. On the 15th day, I called again to request a refund. Now they are telling me they can't do anything before 28 business days have passed. I have asked twice to speak for a supervisor (within business hours). On both occasions, I was told that the supervisor has left for the day. I'm requesting a refund through my credit card bank, which they can do via charge back rights. I also submitted a complaint through Better Business Bureau in their area. I do not recommend anyone from doing business with this company, as they don't have personnel to support you or tracking information to provide proof of shipping.

I bought Frontline Plus for extra large dogs for my Great Dane. I bought a 6 months' worth. I had already used 4 of these 6 packs in less than a month, and my dog had more fleas on him now than he has ever had before. I asked for exchange of something else or my money back. They refused to exchange or refund for used product, even though I explained 3 times exactly how I had used them on the dog (which was used correctly) and that the product just didn't work.

Made a purchase did not receive, called them. They stated that the delivery would be postponed indefinitely. Was given the option to cancel the order. Cancelled the order and was told that a refund would be given within 3-5 business days. It has been seven business days and no credit has been issued to my account.