Teleflora Reviews

Never use this service. My elderly mother ordered my flowers while in the hospital, and not only didn't they come, but they do not want to refund her the 151.00 that she spent. I never got the flowers. I'm in the hospital, and they are now refusing to give her the money back. This service isn't trustworthy; they will take your money and not deliver. I would never use this service. She ordered 2 different arrangements, and one came, and the other one never came. They wanted to say they have a window of delivery time, EXCEPT she paid 15.00 extra to get them here before 1 pm. It's now 3 p.m and I am being discharged. It's bad business on their part. Don't order through them; it's smarter to use Instacart.

Absolutely unacceptable service. I ordered a sympathy arrangement to be delivered to a funeral home on the day of the service. This was a time-sensitive order that could not be delayed. Instead of delivering the flowers as promised, Teleflora failed to deliver them at all. To make matters worse, they simply canceled my order and refunded my money. A refund does not make up for the fact that my family and I were unable to express our condolences during an important funeral service. You don't get a second chance to send flowers to a funeral. The opportunity was gone forever because Teleflora failed to fulfill the one thing they promised to do. If your order is for a funeral, memorial service, or any event where timing is critical, I would strongly recommend using a local florist directly instead of Teleflora. Reliability matters most during life's hardest moments, and unfortunately, Teleflora let us down completely.

Am extremely disappointed with Teleflora and will never use them again. I ordered a Father's Day bouquet for my husband and paid an additional fee for expedited delivery. The flowers never arrived. Not only did Teleflora fail to deliver the order, they failed on the one day that mattered most. A Father's Day gift delivered after Father's Day is meaningless.

Very disappointed with the arrangement! The recipient just turned 80 yrs old. The balloon I ordered was for a little girl. The carnations were few and the arrangement looked sick. The vase color was incorrect. It didn't even go with the arrangement. VERY DISAPPOINTED AND 😔 SAD, 😠 😡 👿 😤 🤬 WILL NEVER USE THEM AGAIN! I'M FEELING VIOLATED WITH THE PRICE I PAID.

I am extremely disappointed with my experience using Teleflora for funeral flower arrangements. We chose Teleflora because we liked the selection of arrangements available on their website. We placed our order well in advance and received confirmation that everything was set. Several days later, I called customer service simply to verify that the flowers would be delivered before the funeral service. To my shock, the representative informed me that the orders could not be fulfilled and stated that if I had not called, we likely would never have been notified.

I ordered flowers to be sent to my aunt's funeral today (June 8) and 4 hours before the funeral Teleflora called me to say they were unable to deliver the flowers. Needless to say I'll never use this totally undependable service again, and now I have to explain to my family why my flowers won't be there.

What I ordered vs what I saw was delivered? Nothing like their online photo. I ordered a mixed bouquet including roses in a very specific Bee mug. What was delivered was a small, sad looking bunch of daisies in a different small jar. $75 for a bunch of flowers that looked like they were picked from a junkyard? NEVER AGAIN. Don't use them. IF I could give them a negative star, I would! For Shame!!

Ordered the Pops of Pink arrangement for my daughter. While it was delivered as scheduled, the arrangement (by Kremp Florist) was NOTHING like the picture. This arrangement features white roses, light pink alstroemeria, miniature pink carnations, white button spray chrysanthemums, pink limonium, huckleberry, and pitta negra. What came was a bunch of carnations that I probably could have purchased at Trader Joe's for 8.99. Definitely bait and switch! Stay away from Teleflora and Kremp florist!

Don't use this company! I ordered long stem red roses and a medium box of chocolates for my wife as part of a celebration for our 37th anniversary. The delivery was to be an AM. When I checked Teleflora's website around 5PM, the indication was that the flowers had been signed for at 10AM. I called customer service to explain that no such delivery had occurred. That call was a waste of time. Later while we were at dinner, I got a call that the flowers had been delivered. When we got home, instead of the premium long stem roses and a medium box of chocolates we received a hodge podge of flowers, half of which my wife is allergic too, so we had to throw them out. The box of chocolates turned out to be several Hersey bars. WHAT A WASTE OF $169.12!!!!!

Teleflora completely ruined my wife’s special day. I ordered roses ahead of time specifically so everything would arrive on schedule, and they still failed to deliver them on time. Instead of enjoying the day with my wife, I wasted my entire day waiting around for flowers that never showed up when they were supposed to. The worst part is their customer service could not care less. Their only solution was, “Here’s your refund.” A refund does not give me back the time I lost, the stress they caused, or the ruined surprise for my wife. They acted like missing an important occasion was no big deal. If you’re planning flowers for someone you actually care about, do NOT trust Teleflora. They are unreliable, unprofessional, and completely unwilling to take responsibility when they mess up.

WHATEVER YOU DO DO NOT ORDER FROM TELEFLORA!!!! Talk about a complete disaster. Ordered a $200+ floral arrangement to send to my estranged grandfather's funeral to try to mend bridges with the family. Found out only an hour before the funeral that Teleflora lost the order. Claims they had no record of it even though a confirmation email was sent. Feel terrible and shed so many tears about it. I live out of state and can't do anything to get flowers there in time. Called Teleflora and they refuse to take any responsibility or do anything to rectify the situation. The customer service lady even hung up on me!

Holy heck - what I ordered is on the left (neutral colors, wooden cube vase, premium upgrade) and what was delivered is on the right (random mismatched colors and a small glass vase). Paid over $100 and they offered me a refund of $23 and a 25% off coupon for my next order. Never again.

Worst experience buying flowers of my life! I feel like they used bait and switch. What I ordered doesn't look anything like what was sent to my wife. Further, they are not fast at delivery and there is nothing you can do. I would never use them again.

I ordered the pictured zen garden. My daughter received for her birthday a pitiful handful of mismatched flowers, not even an arrangement. Company would not resend and offered a 50 percent discount discounts. Never again

I ordered a beautiful bouquet of Daisies and yellow roses in a cute yellow pitcher. I added a large stuffed animal to the order. I chose this group because I could add on the stuffed animal the flowers were bright and happy looking and they had next day delivery. The day after placing the order, I received an email asking me to choose a different delivery date. They were originally supposed to be delivered Saturday and my soonest available choice was Monday.