Teleflora Reviews

I ordered a purple and pink arrangement because my daughter loves the colors. The flowers and roses also came with a purple vase, a stuffed animal and 2 balloons. A totally different order came in a plain clear vase. Not a single rose and the flowers were not a single color of what I asked. The flowers looked very plain and was not the height or depth I ordered. The order was also incomplete. It came with one balloon and no stuffed to animal. From the looks of my receipt I was taken advantage of. Not only were they not able to honor their same day delivery policy they tried to credit me basically my tip money and delivery fee. I sill paid what I paid for the merchandise. You all dropped the ball and I will never use this service again.

Prices change as you proceed to checkout. Representative gave false information re need to. Enter promo code when there was not one on first page. They are counting that It is easier to proceed than follow up on false advertising. When I called to inquire they hung up.

I ordered a Valentine Day delivery of yellow roses in a yellow vase to be delivered to a friend on February 14, 2026. I chose roses rather than a bouquet because she has cats and most of the bouquets contained flowers which are toxic to cats. I ordered yellow roses because they were her mother’s favorite. I ordered it for Saturday because that’s when Valentine’s Day was and because she works and wouldn’t be home during the week. I didn’t tell her it was coming because I wanted it to be a surprise.

Ordered flowers for my one girlfriend as she was unexpectedly admitted to the hospital. I took a lot of time to find just the right arrangement to order. Wanted a large arrangement, so I paid over $100 for this. My friend loves orange, so I selected an large arrangement w/ 8 orange roses w/ orange carnations all in a beautiful orange vase. But when she received it, the arrangement had half the roses that I had expected & instead had a lot of greenery all in a bright pink vase. And I was like "what"? Called Teleflora & complained. They said they would give me a discount on my next order, so I thought, "Ok, let's try this again." I selected another large arrangement with orange roses, bright pink flowers in a beautiful violet vase. I even included a note in requesting all orange roses & orange carnations. But she instead received red roses with yellow flowers in a clear vase, SO NOT EVEN CLOSE TO WHAT I HAD SELECTED.

I ordered a pink hydrangea for my daughter-in-law. She got an orchid. I understand substitutions have to be made but not that drastic. She does not like orchids. She does not care to take care of an orchid. I was ok with substituting for another color but to change to a different plant entirely is unacceptable. I should have been notified before the delivery went out of the store.

Ordered roses for my daughter as she is allergic to lilies. She received a completely different arrangement than pictured, which included little lilies. $72 for a subpar arrangement.

Definitely would avoid using this company for your floral needs. We bought flower for a friend who lost a close relative. We ordered for a delivery on Friday by 5pm. It didn’t arrive by the time the recipient’s office closed. They originally only wanted to give me a 25% refund and 25% off my next order. They refused to redeliver or even let someone pick it up. I demanded a full refund and agreed I would use their to use the discount. So I replaced the same order but to have it delivered to her house and just left on her doorstep. She notified today of her delivered gift and sent a picture. It looked nothing remotely close to what we ordered. I feel cheated and what they delivered looks like it was worth a third of what we paid and thought we were buying. I have attached pictures…. What we ordered vs what we got!

Placed an order on 2/13/26 for flowers to be delivered on 2/14/26 by 7:30 pm. The flowers showed out for delivery for 5 hours, but never made it. When calling customer service, all they could do was offer a refund and apology.

If I could give them a zero, I would. I sure wish I had read the reviews. Just awful. I paid $66 for an order after several discounts...was supposed to be a $50 deal of the day and a $6 Get Well balloon. This is what my mother-in-law received for $66. It's not even fresh, but a few carnations, daisies, and a Happy Birthday balloon instead of a Get Well balloon. How embarrassing. When I called for a refund, they offered me a 25% refund. I asked to speak to a manager. They didn't warn me that I'd go into a queue when they transferred me. I had to wait on hold while 4 people were in the queue in front of me...about 15-20 minutes. Then, the "most he could do" was a 50% refund and a 50% discount for the next order. What incentive do I have to use Teleflora again. What a horrible experience. Just call a local florist with great reviews and order directly. This company is a scam.

Flowers never delivered! Do not use this company. I was sent an email saying the flowers were delivered, they weren't. Spent over 30 minutes on the phone with customer service. Refund in 10 days. Still no flowers! If this was the only flower website that existed I just wouldn't give my wife flowers. What a joke of a company. I wish I read the reviews before I used them.