Teleflora

Teleflora Reviews

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Teleflora Reviews

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    Page 1 Reviews 0 - 5
    Staff

    Reviewed Oct. 6, 2024

    I sent my sister a sympathy bouquet yesterday after she just had to put her precious pup down last weekend and they turned out BEAUTIFUL!!! So much better than the online picture. Your NYC shops took so much pride into putting that together for her and it looks like it took beautiful effort. Thank you thank you thank you! I wanted To somehow cheer her up as she’s been so sad and I unfortunately live hours away from her. I’m so thankful for this company for not disappointing me and making my first purchase experience wonderful! Thank you for delivering beautiful flowers to her! I hope She can find some peace and comfort with them until her other gifts I ordered For her come in. Thanks again! This is the bouquet online and I was Aware they may substitute some flowers due to availability and honestly I LOVE how they put this together for her. Just BEAUTIFUL!

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    Reviewed Sept. 14, 2024

    Very good experience ordering sympathy flowers from US for Aust. Timely delivery, thoughtful and beautiful choice of flowers. Attached is photo of standard order on website and inset is actual bouquet.

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      Reviewed July 3, 2024

      I used Teleflora for 2 different deliveries! I absolutely LOVE the fact that I could order the arrangements the day before and they were arranged and delivered by local florists in a timely fashion! I also LOVE the fact that I was able to use my Fingerhut Fetti account to pay for them! I wasn't sure if the recipients would be home and since they were both surprised AND in different states if they would leave them on the doorstep or if they would send them back; so I absolutely LOVED that they left them on the doorstep! Both arrangements were beautiful and the choices of things they can do is amazing! I WILL be using Teleflora and Fingerhut Fetti again!

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      Customer ServiceRefunds & Payouts

      Reviewed May 12, 2024

      I ordered some flowers for my Mom which were marked as delivered but never arrived, so I contacted customer service and they gave me a partial refund, a discount on my next order, and had the flowers re-delivered the next morning. They also called to confirm it had been received. 10/10 in my book!

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      Reviewed March 14, 2024

      I urgently needed a beautiful bouquet to wish a happy birthday to my best friend, these guys became my heroes! Thanks a lot!!! Their attention to aesthetics and bouquet design truly deserves praise. Each bouquet is not just a composition of flowers, but a real work of art that conveys my feelings and intentions to clients at the highest level.

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      Customer ServiceSales & Marketing

      Reviewed Oct. 10, 2024

      The worst experience ever. I ordered two flower arrangements for my cousin’s funeral, paid for them, and received confirmation that they would be delivered by 11:00 AM the next day. Just an hour before the scheduled delivery, I received a call saying they couldn’t fulfill the order as promised. They offered to deliver a smaller arrangement instead. With no other choice, I agreed.

      Then, they called again to say the delivery would be delayed until 1:00 PM. I reiterated that they should just deliver as soon as possible. Another call followed, where they apologized and promised to deliver ASAP. It has now been two days since the funeral, and the flowers have still not been delivered. This is completely unacceptable. What a scam of a company—truly the worst! I will never recommend your service to anyone.

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      Reviewed Oct. 8, 2024

      I am very disappointed the way they handle my order which end it up cancelled. When it comes to delivering flowers for deceased people at funeral homes I cannot believe the process. I ordered Sunday, for flowers to be deliver on Monday at a Funeral Home. Mid-day Monday, I get a text from the company that, they cannot delivered because the contact florist is away until the 12th of the month. We are talking about a deceased member that is going to be buried on the 8th. I had to cancelled the order and unable to proceed with another florist because time frame was too short. Very dissatisfied and frustrated. Never got to send flowers to my friend's mom.

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      Reviewed Oct. 3, 2024

      They do not deliver! They suck! I ordered online. They took my payment. Said it’ll be delivered, very next day we get an email. Tell me they can’t deliver. This is For a funeral! Last minute, I had to find somebody else and thankfully I did.

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      Customer ServicePunctuality & SpeedRefunds & PayoutsStaff

      Reviewed Oct. 2, 2024

      I ordered flowers to be delivered to my daughter who works at a school. Her husband was out of town on her birthday, and I wanted to be sure she got special attention that day. I choose a beautiful bouquet, mostly for the pretty mosaic vase, and paid $15 extra for delivery before 12:00, since she works at a school and I wasn't sure when she would go home. I didn't hear from her until the next morning, when she arrived to work and found the flowers which had been delivered after 3:30 on her birthday!! I was so upset. Then she sent me a picture of the flowers, which were nice enough but not the same bouquet, and they were in a dollar-store glass vase, not the mosaic vase promised on the site! I had spent a lot of time searching for the perfect bouquet on the site, and I wanted that particular vase for her. I was so, so angry, and I still am.

      I was able to speak with a live person on the phone, but all I got back was the $15 extra I paid for early delivery. The agent also promised to take 30% off the price I had paid, but I have not seen any evidence of that. Since nothing was the same as I ordered, and it was not delivered in time for my daughter's special day, the company should have refunded my entire order. I will definitely not be ordering from Teleflora ever again!

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      Contract & Terms

      Reviewed Oct. 2, 2024

      The pictures show what I ordered versus what was delivered. I was embarrassed by the arrangement. It was NOTHING like what I ordered!!! I got a small credit, which does nothing to fix the situation!!!

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      Teleflora author review by ConsumerAffairs Research Team

      In business more than 78 years, Teleflora is an experienced flower delivery service. The company offers same-day delivery on many flowers, but also allows consumers to schedule their orders up to three months in advance.

      • Intuitive website: A clean and easy-to-read website makes shopping online a pleasant experience.

      • Shop by occasion: Find a flower arrangement for any occasion, from birthdays to weddings, using Teleflora's tools to search by occasion.

      • Images: The Teleflora website shows images of what different sizes of the same bouquet will look like, and it shows estimated measurements too. This information can help consumers select the best size for their recipient.

      • Unique arrangements: Teleflora's holiday and seasonal displays use non-traditional foliage like colorful maple leaves and sheaves of wheat to provide unique holiday looks.

      • Leave it to the experts: If you are unsure about what to pick, you can always go with the Deal of the Day. Florists put together an arrangement just for you, at the price point you specify.

      The ConsumerAffairs Research Team believes everyone deserves to make smart decisions. We aim to provide readers with the most up-to-date information available about today's consumer products and services.

      Teleflora Company Information

      Company Name:
      Teleflora
      Year Founded:
      1934
      Website:
      www.teleflora.com