Teleflora Reviews

Holy heck - what I ordered is on the left (neutral colors, wooden cube vase, premium upgrade) and what was delivered is on the right (random mismatched colors and a small glass vase). Paid over $100 and they offered me a refund of $23 and a 25% off coupon for my next order. Never again.

Worst experience buying flowers of my life! I feel like they used bait and switch. What I ordered doesn't look anything like what was sent to my wife. Further, they are not fast at delivery and there is nothing you can do. I would never use them again.

I ordered the pictured zen garden. My daughter received for her birthday a pitiful handful of mismatched flowers, not even an arrangement. Company would not resend and offered a 50 percent discount discounts. Never again

I ordered a beautiful bouquet of Daisies and yellow roses in a cute yellow pitcher. I added a large stuffed animal to the order. I chose this group because I could add on the stuffed animal the flowers were bright and happy looking and they had next day delivery. The day after placing the order, I received an email asking me to choose a different delivery date. They were originally supposed to be delivered Saturday and my soonest available choice was Monday.

I ordered memorial tree planting for my friend who passed more than a week ago. I was promised a certificate would be emailed in a few days. I’ve inquired 2-3 times when the certificate would be mailed. I provided the correct email and any other method they could use to get this certificate to the widow. I have only been told “in a very short while”. (So will our war with Iran end…) How hard is it to digitally print a certificate? My next communication will be with PayPal for a refund.

Paid extra for flowers to be delivered before 1PM for my mom's birthday. Not only did the flowers not get there before 1PM, they never came at all. Never followed up or notified me, so I had to call an hour before they opened and informed me "They cannot get ahold of the florist." Waste of money.

My brother-in-law's brother died in a car accident. I wanted to send flowers to the calling hours. I googled florists near the location and found a place that had beautiful arrangements. Picked one out. Placed the order. Within an hour, I got an email that they couldn’t make my order or deliver it, so I’d be refunded. So then I just went on the Telaflora site since they are a bigger company, I thought they’d be more reliable. Again searched for an appropriate arrangement for this heartbreaking occasion. Found something appropriate and ordered it. I just assumed it was delivered, but when my sister didn’t mention seeing them, I checked my email and it was confusing because although the order was confirmed and was in the hands of the florist, the delivery date was never reached.

Unreliable and disappointing. I was notified on the scheduled delivery day that the flowers I ordered a full week in advance would not be delivered because they were “at capacity” for Mother’s Day. The entire reason I ordered early was to avoid exactly this situation. What makes this even worse is that this is the second time in the past year that this has happened with Teleflora — and I rarely order flowers to begin with. A company that specializes in delivery should be able to manage holiday demand or stop accepting orders they cannot fulfill. They offered 25% discount on future order. I already gave them a second chance, why bother with a third! If your floral delivery is important, do not use Teleflora. They have proven to be unreliable when it matters most.

This was the worst floral service I have ever had in my life! I had ordered flowers for my mother. She never received them. They allegedly gave me a refund, which I have yet to see posted. Then I had ordered another bouquet for my mother-in-law and instead of her receiving the deluxe flower arrangement that I paid for which was well over $100 she got what looked to be a $20 flower arrangement for a graduate and they would not give me a full refund. I even had pictures to prove to them what she got, and they only refunded me $28, which is nowhere near what I paid for! This is the biggest scam and I just don’t understand why we can’t do something about this?!

Order # 1160180792. Around Mother’s Day weekend, I placed an order with Teleflora for a deluxe flower arrangement to be delivered on Saturday, May 9. The flowers were intended as a Mother’s Day gift and were time-sensitive. The order was not delivered as scheduled. I contacted Teleflora customer service to ask for an update and to request that the flowers be delivered as soon as possible. Instead of resolving the missed delivery, Teleflora cancelled the order and issued a refund. I did not request that the order be cancelled, and I specifically told Teleflora that I did not want a refund as the only resolution. I wanted the order fulfilled.