
Purchasing Power Reviews
Atlanta, GA
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About Purchasing Power
Purchasing Power is a financing program for employees of participating companies and organizations. It gives customers flexible purchasing options for various products and services by deducting payment from employee paychecks. It doesn’t charge for interest or late fees, and it doesn’t perform credit checks.
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- 4,968,218 reviews on ConsumerAffairs are verified.
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Reviewed June 1, 2025
I got a washer dryer and a television. I waited two weeks without even finding out anything. I called, and they said it’s en route and it should have been delivered. No one told me I have to call the delivery company and set a schedule for them to come to the house. It was just saying that it had arrived at the airport and it was going to be delivered. That was the only issue I had.
I have used Purchasing Power’s service twice this year, and everything else seemed to be on point, as far as convenience and everything, even with the delivery experience.
Reviewed May 4, 2025
I have been using Purchasing Power for eight years, and my experience has been amazing. They're always on time. Every time I order, it doesn't take long to get to me, and they have pretty decent pricing.
Reviewed May 3, 2025
I like Purchasing Power. I’ve purchased quite a few from there before, and the price was a little higher than in-store, but the products were good.
Reviewed May 2, 2025
I've been using Purchasing Power for years, and I like it. It's very helpful. If I want something I can't afford to pay for, I can go through Purchasing Power and have them take it out of my check. It's a bit more than what I pay in the store, but it's convenient. I’ve purchased several good quality products, and I wanted to return a couple of items, but I wasn’t able to because there’s no return label. But other than that, I have no problems with it.
Reviewed May 1, 2025
My experience with Purchasing Power has been good so far. I only use it twice a year. I like that they have variety of items that I can scroll through and I've always been able to find what I'm looking for.
Reviewed May 1, 2025
The prices at Purchasing Power are a little higher compared to other places, but there is no interest and I can pay via payroll. The only item I have purchased so far was a MacBook and the process took about three weeks.
Reviewed April 1, 2025
I learned about Purchasing Power through my job. And I love the process where you get it now but you pay for it over with payments that are directly deducted from your check so you're never late.
I like that it's easy to find anything that you might want to purchase in their site. You just have to click, figure out where it is. The drop-down menus are easy, with all the different categories. It shows you an explanation of what it is. And once you're ready to check out, it gives you the option to pay how quickly or how long you wanna stretch it out. I've used it probably more than I should.
I have booked my hotel to take my grandchildren to Disneyland for the first time. I've bought a TV. I have bought clothing, shoes, and purses. I even bought underwear. You name it, I bought it through them.
I have told coworkers who are now using it that we're living in tough economic times. And if they need something or if they want to get themselves something nice, but they’re not ready to buy it, with Purchasing Power, it's affordable. You pay more but that's the price you pay to get it now and with no credit checks.
Thank you so much, Grace, for taking the time to share your experience with us. We sincerely appreciate your review as it helps us to continue providing the best service possible for our valuable customers.
Kind regards,
Purchasing Power, LLC
Reviewed March 27, 2025
Purchasing Power is easy to use. They have a wonderful website and you just go online and look for what you’re looking for. The selection is fabulous and you can basically look for anything that you want or need. It just lays it all out for you. They have affordable payments and options, and there are tracking options there. They normally come through UPS and they email you with the tracking number and the estimated time. It normally comes on time. I've never had a problem where it doesn't come on time.
Sometimes things are almost double the price, but you have to pay for convenience, so it's understandable. The items are high quality and no different than any other place. I bought two iPhones, a Samsung tablet, a microwave, a carpet shampooer, and video games. I’ve bought a lot of stuff through them and they have good options.
Reviewed March 26, 2025
I've used Purchasing Power twice this year and it was easy to use.
Reviewed March 26, 2025
This was the first time I've used Purchasing Power. It was pretty easy and they were able to split up the payments. I liked it.
We are very grateful for your kind remarks, Stephanie. We want to know that we’re meeting our customers’ expectations, so reviews like yours are sincerely appreciated. Thank you once more for being a valued customer!
Sincerely,
Purchasing Power, LLC
Reviewed March 26, 2025
I plan to purchase an Oculus game system from Purchasing Power. The only thing I had to do is show proof of my son's Social Security I was approved, but I haven't heard anything back yet. Their website was easy and simple to use and they answered all my questions any time I needed customer service. The prices are also great and I would recommend others to definitely go to them.
Thank you very much for your kind words, Rebecca. We really appreciate you taking the time to share your experience with us. Please note to have an account with Purchasing Power, we will need all documents submitted including paystub and or social security cards must be in your name. We are unable to accept your son’s social security card as proof. Once you have the required documents in your name, reach out to us at 1-888-923-6236.
Sincerely,
Purchasing Power, LLC
Reviewed March 12, 2025
I have purchased three things from Purchasing Power. I had to wait for the account to be activated in order for me to purchase. They told me my spending limit was $2,200 but when the account activated it only gave me a limit of $1,700. It's convenient to use them, especially if you can't really afford to buy whatever you want straight out. It works without you having to worry about making a payment because it comes directly out of your check.
I had a phone sent back today. It was damaged when I got it so my wife didn't have her phone on. But my red iPhone 12 that I ordered from them, they've been taking out my check. I would recommend them to a friend.
Dear Christopher,
Thank you for your feedback. We apologize for the inconvenience with your red iPhone 12 and are glad our team resolved it promptly. We're pleased you found our purchasing process convenient and appreciate your recommendation.
Your positive comments about our customer service are encouraging. If you need further assistance, please reach out.
Thank you for being a valued customer.
Kind regards,Purchasing Power, LLC
Reviewed March 12, 2025
It's my first time using Purchasing Power. I have a union through my job and they were telling me about my benefits when they came by. They told me about two years ago, but I just used it now. I purchased a rug and a TV. I got the rug two days after I used it.
Thank you so much, Joweighla, for taking the time to share your experience with us. We sincerely appreciate your review as it helps us to continue providing the best service possible for our valuable customers.
Kind regards,
Purchasing Power, LLC
Reviewed March 12, 2025
Working with Purchasing Power was fine. I only purchased from them once and it was nice, easy, and convenient.
We are very grateful for your kind remarks, Eric. We want to know that we’re meeting our customers’ expectations, so reviews like yours are sincerely appreciated. Thank you once more for being a valued customer!
Sincerely,
Purchasing Power, LLC
Reviewed March 12, 2025
I was talking to a coworker about Rennison, and he said that we have a work perk called Purchasing Power that’s better than that. He showed me how to set it up and everything. It's been pretty good. I’ve only used it twice. I would like to see more car parts and vehicles on the site. It will help many people, and I pretty much like that I was able to purchase things and not have to pay immediately.
Thank you so much, Brian, for taking the time to share your experience with us. We sincerely appreciate your review as it helps us to continue providing the best service possible for our valuable customers.
Referring a friend is easy. Log in to Purchasing Power and look for the share experience: If you don't see the share experience, you can open it using the Refer a Co-Worker link in the header, for desktop or menu for mobile. You can refer friends through email, Facebook or a personalized link generated just for you. Any time you're logged in, you can use the Refer a Co-Worker link in the header, menu or My Account to send referrals and see Rewards. Once you share your personal link, we track all of your referrals. In order for you to receive your Reward, your friend must use your personal link to place his/her first order.You can learn more about the program at refer.purchasingpower.com.
Kind regards,
Purchasing Power, LLC
Reviewed March 12, 2025
I heard about Purchasing Power from a co-worker. I have never worked for a job that had a perk like that, so I wanted to see how it was.
Purchasing from their website is very convenient and easy. It's not complicated. They have a lot of great things. The prices are reasonable and you get to pay for it over time. I ordered a TV and it arrived in no time. I ordered a living room set, but they didn’t have stock for the ones I ordered. So, I ordered another one and I should be receiving it next week. But overall, my experience has been only positive. It’s been excellent and I recommend it to everybody.
We are very grateful for your kind remarks, Shakquita . We want to know that we’re meeting our customers’ expectations, so reviews like yours are sincerely appreciated. Thank you once more for being a valued customer!
Sincerely,
Purchasing Power, LLC
Reviewed March 12, 2025
I got a TV from Purchasing Power, I love it and I have no issues with it. But with my first purchase, I thought I was buying a sectional, which on there it showed the full sectional, but it's actually just the left part of the sectional, which I didn't understand that LAF meant left arm facing piece. I thought that was just the name of it and I didn't know that it was just the left side. I sent it back ‘cause I wasn’t about to spend $1,300 just for one part of the couch. And then it took so long for the return to happen in the system that I had to pay the full first payment of $106. So, they need to speed up the process of things, so the right amount is taken from your account. They helped a little bit by pulling the balance down, but I wasn’t expecting the full amount to come out. Other than that, I plan on using Purchasing Power again.
Dear Regina,
Thank you for sharing your feedback with us. We sincerely apologize for the misunderstanding regarding the sectional sofa and the delays in the return process. We are actively working to improve our product descriptions and streamline our return procedures to prevent such issues in the future.
We appreciate your patience and understanding, and we're glad to hear that you had a positive experience with your TV purchase. Your continued use of Purchasing Power means a lot to us, and we are committed to providing you with the best possible service.
Thank you for your valuable suggestions and for being a loyal customer.
Best regards,The Purchasing Power Team
Reviewed March 2, 2025
I've had a few hiccups with Purchasing Power when I recently purchased a recliner that I still haven't received. This is the fourth time I've tried to order. I've been guaranteed that it would get to me by a certain date twice now, which hasn't happened, and I've yet to receive any type of shipping paperwork on it. The second most recent person I talked to did try to take care of me. She offered me a $75 consumer care credit on top of the promo code that I had. But the most recent one that I spoke to, I could barely understand what he was saying. It was difficult to deal with.
I've also purchased a gaming computer and that went fine. I didn't even have to call in for it. I ordered it, got the shipping information within a week, and then it arrived by the time that it said it was going to. It was maybe a day or two late, but nothing too major.
Their website is also not the easiest to navigate, but it is manageable. As far as purchasing something from it, you do pay a little bit more. But depending on what you're purchasing, it will work out to either about the same as something you would get a credit line for or a little less. It's fairly convenient in that you don't have to go out and apply for something. But I would tell anyone to not purchase furniture from there.
Reviewed March 2, 2025
I bought a PlayStation 5 under the Purchasing Power program. The cost was a little higher than what I would have wanted to pay. But when I factored in the bundle with the automatic two-year warranty, the price was only a few hundred dollars more than if I had bought it through Best Buy. The ease of automatic payment was also a deciding factor because I didn’t have to remember to pay a bill.
However, it was frustrating that their discount offers weren't very clear. After I bought the PlayStation 5, I saw this first-time purchase discount. I wondered why I didn't get that when I did my first-time purchase. Then, there was one discount I was able to apply, but it only applied to the extra controller I got and not the bundle. I guess people have to read the very fine print.
Sincerely,
Purchasing Power, LLC
Reviewed March 1, 2025
I purchased a printer, two watches, and an iPad. I spoke to a representative because for some reason, the allotment was screwed up, and I had no idea why. That was useless because I couldn’t understand what the reps were saying. When I initially did it, I was at my parents and I did not have my card. So, what they did was they went into my mother’s account and took the monthly fee out after I had already gone in and changed it on the app and went online on the app. And they kept doing it and it got away from me.
I just gave her the money back, and when I tried to get it straight, there was a language barrier. They could definitely use some improvement on their website. Still, Purchase Power is convenient. Quality-wise, I have been satisfied with them items. Overall, I would recommend with a disclaimer.
Reviewed March 1, 2025
I work for a university that offers Purchasing Power. Their spending limit and being able to pay for reasonable items at affordable price out of my check were beneficial for me. I started in December and I have used it for about four times, and the experience has been perfect.
Thank you very much for your kind words, Alexander. We really appreciate you taking the time to share your experience with us.
Kind regards,Purchasing Power, LLC
Reviewed March 1, 2025
I work for A-Mark and it offers Purchasing Power. I love it and have used it twice. Everything so far is good. The only issue that I had was the last order I placed. I was out of town and I did not realize that it didn’t show up. I was talking with my wife because that was a present for her and I asked her if she received the packages. But she said she didn't receive any. I’m trying to contact their customer service about that.
Reviewed March 1, 2025
Setting up the program at Purchasing Power was smooth and easy. It was basically cut and dry, and I didn't have a problem. I was originally approved for $1,850 but I never got to use the full amount. Every time I tried to use it, it didn't go through, and kept blocking me by saying to put something else there, other than the originally approved amount. When I called Purchasing Power, they changed the amount from $1,850 to $600, then down to $500. So the hotel that I ended up getting was literally right under the final amount at $400-something. I didn't understand why they gave me less of what they approved me for.
Thank you Ma'Keshia! We appreciate your feedback and are pleased that we were able to resolve this concern for you. Thank you for being a valued customer!
Sincerely,Purchasing Power, LLC
Reviewed Feb. 21, 2025
I loved using Purchasing Power. I was able to get an MCM bag through them. The website is very easy for people to access and learn how to use it. They did a great job on it.
We appreciate your feedback, Lakia and are pleased that this concern was resolved. We hope that you will continue to be a valued customer!
Sincerely,Purchasing Power, LLC
Reviewed Feb. 20, 2025
I heard about Purchasing Power through my job, and what interested me most is that we can order, and it takes out our check, so we don’t have to pay right then. I’ve ordered a bouncer for my sister and a cellphone so far. The website is very user-friendly, and it wasn’t hard to find anything. It’s a great website to search and order stuff from, especially for home goods and automobile things. I only ordered two things, but I get on there and look probably every other week. The prices are very reasonable. It’s about the same as Walmart or Target.
We are very grateful for your kind remarks, Shaundra. We want to know that we’re meeting our customers’ expectations, so reviews like yours are sincerely appreciated. Thank you once more for being a valued customer!
Sincerely,Purchasing Power, LLC
Reviewed Feb. 20, 2025
My first purchase was a buffet set and overall, the items are good. The buffet is perfect, the doors are very smooth. Only downfall with the table is I initially paid for assembly because we're not good in putting items together, and it’s not assembled. So, they should have paid attention a little bit more. I had to get my refund back from the table.
My husband and I tried to put the chairs together. And even with the instructions we couldn't get the top portion of the seat to lock in. So they're just sitting there and wobbly. We're just maybe hoping that one day, a friend or family member can help us try to figure out how to lock in the seat. I guess the instructions should have been a little bit more detailed of how to put the seats on.
Thank you so much, Nicole, for taking the time to share your experience with us. We sincerely appreciate your review as it helps us to continue providing the best service possible for our valuable customers.
Kind regards,Purchasing Power, LLC
Reviewed Feb. 20, 2025
I bought a lot of stuff from Purchasing Power. A phone was the first thing I got, then I got the flat top grill and a big old grill, a table for my kitchen, a dresser for my room. I like that they don't need my credit. I always recommend them to everybody, but they don't remember to use my referral code. The referral is supposed to give $75, but only one person has ever used it correctly. One time, I did get a TV that had a crack in it, but I still got it because I didn't know how to send it back. But it wasn't turning on, so I had to order another one.
Thank you very much for your kind words, Linda. We really appreciate you taking the time to share your experience with us.
Kind regards,Purchasing Power, LLC
Reviewed Feb. 20, 2025
My experience with Purchasing Power was cool. I ordered an iPad after one of my co-workers told me about it, and being able to break it up within your check is what caught me. It’s like layaway. Basically, I'm not going to see it. It's just going to come out of my check. It doesn't get any better than that.
Their website was perfect and actually easy to navigate. Also, what I like most is how you can do flexible payments. At first, I thought the prices were a little higher, but I understand why. I’ve only used it one time, but I’m planning on using it again.
Thank you so much, Shaderra, for taking the time to share your experience with us. Our price point may be higher than traditional retail since while you receive the product upfront, we provide the option to pay for it over time or else immediately at the same price. This allows our customers to pay overtime for the products they need with no escalating fees or credit checks. Additionally, our display price regularly includes a first-class warranty, and we frequently offer promotions. We sincerely appreciate your review as it helps us to continue providing the best service possible for our valuable customers.
Kind regards,Purchasing Power, LLC
Reviewed Feb. 20, 2025
I've heard other people make large purchases and get things that they need through the Purchasing Power program at my job, so I also decided to try it out. I liked being able to purchase large items like my washer, dryer and mattress.
We appreciate your feedback and are pleased that we were able to assist you. Thank you for being a valued customer!
Sincerely,Purchasing Power, LLC
Reviewed Feb. 20, 2025
The quality of the products from Purchasing Power is good. My only thing is that the interest is really high, and compared to real-life purchases, it’s a lot more. I recently purchased a plane ticket from them, and the site itself has a little bit of work to do in terms of user ease. Once you find the correct area, the process is fairly okay. One thing to note is that you can’t just purchase a flight. You have to buy something else along with it, so if you’re purchasing travel or anything to do with travel, you have to purchase two items and maybe an activity.
Thank you so much, Kamecia, for taking the time to share your experience with us. Our price point may be higher than traditional retail since while you receive the product upfront, we provide the option to pay for it over time or else immediately at the same price. This allows our customers to pay overtime for the products they need with no escalating fees or credit checks. Additionally, our display price regularly includes a first-class warranty, and we frequently offer promotions. We sincerely appreciate your review as it helps us to continue providing the best service possible for our valuable customers.
Kind regards,Purchasing Power, LLC
Reviewed Feb. 20, 2025
I heard about Purchasing Power through my place of employment and heard that it was a decent place to get your cellphone. It comes out of your paycheck and you don’t have to worry about doing credit card payments. I’ve purchased appliances and tires and I've never had a problem with any of it. It would be advantageous to take them up because of the convenience and the customer satisfaction.
We are very grateful for your kind remarks, Ronnie. We want to know that we’re meeting our customers’ expectations, so reviews like yours are sincerely appreciated. Thank you once more for being a valued customer!
Sincerely,Purchasing Power, LLC
Reviewed Feb. 20, 2025
I’ve been using Purchasing Power since my employer got a contract with them and I’ve had no complaints because I’ve bought numerous items from them, majority of which have been good quality. I like that I can get something and I can pay it off later. I think they charge a bit more than what the item is worth, which I understand because it’s being paid in installments.
Thank you very much for your kind words, Roberto. We really appreciate you taking the time to share your experience with us.
Kind regards,Purchasing Power, LLC
Reviewed Jan. 30, 2025
I purchased several things and I save things to give it time to mull over in my mind if I'm gonna actually purchase it or not. Eventually, when you go to checkout, you have to send the allotment information, just showing that you have set up the allotment for the payments to come out. Once you do that, they eventually set up with the distribution or however they decide to send you those items. You receive a confirmation email. Once you receive that email of purchase, then it goes from there. Purchasing Power do not do military discounts because they consider that their prices are already at a low. So that's not another additional incentive that anybody receives from them.
Thank you so much, Lashonda, for taking the time to share your experience with us. We sincerely appreciate your review as it helps us to continue providing the best service possible for our valuable customers.
Kind regards,Purchasing Power, LLC
Reviewed Jan. 30, 2025
The first experience that I had with Purchasing Power was awesome. This latest experience was a total nightmare. The delivery was set up, and it took them forever to call me. The item sat in their warehouse for over a week before they called me to schedule a delivery day. On said delivery day, it was set to arrive by 7:00 p.m. 7:00 p.m. came and went. I called the number to the delivery place, and they said I was the second stop. There were two more stops ahead of me and I would be the third stop. No one ever called. No one showed up at all.
I called back the next morning, and I was told that I would not be on the delivery day for that day because they had no available slots for me. I was like, “Well, I don't understand. If you didn't deliver my merchandise last night, I should be the first one on your list today.” They said I would have to be rescheduled for another day. So, then I called Purchasing Power. Purchasing Power supposedly called the delivery people. I was told by Purchasing Power that they would be delivering my washer that evening. That evening came and went. There was no word from them. I called them and they were like, “Our trucks have been shut down because there's bad weather. You're gonna have to be rescheduled.”
So, it was two weeks that my shipment sat in their warehouse before I was able to get it. Also, the instructions said that I should have been called 30 minutes prior to arrival. They just showed up. My interaction with Purchasing Power was fine. The main issue was I was told by Purchasing Power one thing and then the delivery people completely did not do what they had agreed to with Purchasing Power. So, it wasn't so much Purchasing Power. I would recommend Purchasing Power. The quality of the items has been great. Their website is self-explanatory. If you know what you're looking for, it's easy to navigate. If you're just browsing, it could be a little overwhelming. I just purchased the washer-dryer combo. I also purchased a TV. I purchased quite a few things.
Reviewed Jan. 30, 2025
A coworker told me about Purchasing Power this January and on my first time using it, I had to go with my second choice 'cause the one I wanted wasn't gonna be able to be delivered to my area. I wish all the items were available. Other than that, everything was fine. However, there's another thing that needs to be made clear. When I first signed up and they asked me for an account number, I was putting in the wrong one. I was about to delete the app and my coworker told me which account number I was supposed to put in 'cause I didn't know.
Reviewed Jan. 30, 2025
My experience with Purchasing Power was good. I thought it was a good idea to buy from them and I got a refund. The second time, my order arrived in a pretty decent time. The process is online, and their website is easy to use. It's a great price as well. It'd be a great idea for others to try it.
We are very grateful for your kind remarks, Vincent. We want to know that we’re meeting our customers’ expectations, so reviews like yours are sincerely appreciated. Thank you once more for being a valued customer!
Sincerely,Purchasing Power, LLC
Reviewed Jan. 29, 2025
Worse experience ever. I have been calling this place since NOVEMBER regarding my account. First they had my account in bad standing for a return I knew nothing about. Only found out when I tried to place an order. To top it off my spending limit cannot be unlocked as NO ONE knows what the issue is. I have spoken to customer service who by the way are extremely rude at times and very unprofessional and about 7 supervisors who tell you the same thing over and over, “We have put in a ticket. Someone will contact you within 24/48 hours”. Of course, no one calls back or gets in contact with you. Now 3 MONTHS later still NOTHING. The lack of customer service is appalling.
Reviewed Jan. 24, 2025
I placed an order for a couch on 12/11/2024 at 10:11am. At 1:24pm on 12/11/2024, I received an email saying the order had been processed. Along with the message below. I did not get any calls or receive any updates. I went online to chat on 12/28/24, the rep stated the order would be updated on 1/31/25. I was told 2-4 weeks and that was more than the time frame. He did not have any info as to why it was going to be late. I asked him to give me the company I asked for a supervisor to call me. Devon (supervisor) called and left a voicemail stating "the estimated ship date is 1/31/25 and he knows it is taking a very long time to get shipped.
Based on the demand and supply of the product the window they will update when they can. He stated if I wanted to cancel the order I would have to pay the shipping fee $299. He also said the purchasing power policy mentioned clearly it will take 14 days to ship and the 14th business day is 1/1/2025 so call back on 1/2/2025." I waited and called back on 1/14/2025. I asked the rep to look back at the notes, from Devon. He stated "there were still no updates and they could not contact the vendor or give me info because they have to protect the vendor." I asked for a supervisor to call me.
Once again another supervisor called me with the same message. As if they're reading from a screen. He said the same thing, no updates 1/31/25. No one has yet to apologize, no one has tried to get any info from the vendor, no one has tried to help me at all. This is poor customer service and unprofessional. Today makes 6 weeks. I have not got a call from the vendor regarding setting up a ship date and purchasing power cant seem to help. Their only solution is for me to cancel and pay $299 for shipping when apparently the item has not even been shipped. I'm confused as to why I would be paying shipping fee. I will NEVER EVER do this again. "Your order ** has been processed and will be shipping soon. Please be sure to check your email for all information concerning the shipment of your item(s). You can also check the status of your shipment on your My Account page."
We appreciate your feedback, Akeisha, and are pleased that this concern was resolved. We hope that you will continue to be a valued customer!
Sincerely,Purchasing Power, LLC
Reviewed Jan. 20, 2025
I recently had an absolutely dreadful experience at this establishment, and I regret spending a single penny there. From the moment I walked in, I was met with unhelpful and uninterested staff members who seemed more focused on avoiding customers than assisting them. When I finally had a concern that needed to be addressed, I asked to speak with a supervisor, only to be told repeatedly that no one was available. It was clear that the staff had no interest in resolving issues or offering any meaningful support.
The lack of customer service was truly appalling. Calls went unanswered, emails were ignored, and when I managed to get someone on the line, they were dismissive and unprofessional. I asked for solutions, but instead, I was met with vague responses and empty promises. It felt as if they were doing everything possible to ensure I didn’t feel valued as a customer. It’s incredibly frustrating to encounter such poor service, especially when you’ve spent your hard-earned money. This experience has left me with no desire to ever return or recommend this place to anyone. If you value good service, your time, and your money, do yourself a favor and avoid this business entirely.
Thank you for providing your feedback and letting us know about this issue, Renae. We set a high standard for ourselves and are truly sorry to hear that standard was not met in your interaction with us. Please get in touch with us on (888) 923-6236 and we'd be happy to assist you.
Sincerely,Purchasing Power, LLC
Reviewed Jan. 17, 2025
Customer service is terrible. I ordered a coat on December 6th, and on January 14th they told me it was out of stock and that the order was canceled. I used the extra holiday incentive to be able to purchase it, so now that the incentive is over, I don't have enough to purchase a different coat! Why did they not ship it in December when it was still in stock?! Instead they waited over 5 weeks, and by then it was gone! I tried asking for help twice, but English is not their first language and I didn't get any answers. I am being overcharged every week too! The order packet shows it will be paid in 26 payments, but they charge you the amount it would be if you pay in 24 payments. What's up with that?!
Thanks for bringing this to our attention, Vicki. We set a high standard for ourselves and are truly sorry to hear that standard was not met during your experience. We have shared your feedback with our team, as it is important for us to provide the best service possible for our valued customers. A customer care specialist will contact you within 24 hours.
Sincerely,Purchasing Power, LLC
Purchasing Power Company Information
- Company Name:
- Purchasing Power
- Company Type:
- Private
- Year Founded:
- 2001
- Address:
- 1349 W. Peachtree St. NW, #1100
- City:
- Atlanta
- State/Province:
- GA
- Postal Code:
- 30309
- Country:
- United States
- Website:
- www.purchasingpower.com