PayPal Reviews

I sold an item on eBay for $520. I did exactly what I was required to do by PayPal, I shipped it with signature tracking. What the buyer did was intentionally give me a bad address so it would be returned to me but then he did a package intersection with the post office and got the item. He went as far as to admit to me AND to PayPal he has the item. PayPal refunded him because the package wasn't scan properly even though he admitted he had it. My question is how is this fair or, more importantly, LEGAL? I'm out 520$ and PayPal could care less. So I had no other option but to stop selling on eBay because Paypal is the only way to get paid. BBB complaint and police report filed, although it will prob fall on deaf ears.

I recently sold a Vintage 1921 Martin Sax on eBay. The purchaser paid via PayPal within 12 hours after the end of the auction. I shipped the item and he received the sax within 2 days, and left positive feedback on my eBay profile about the transaction. However PayPal has decided to withhold the payment and not release the funds to me for up to 21 days. This is completely unacceptable and is most likely against the law. The federal government ruled that it was illegal for banks to do a very similar thing to their customers so why is PayPal allowed to get away with keeping MY $300.00 from me???

I opened an account 4 or 5 years back and left enough money in my account to keep it open & now it seems I do not have an account or $.

Back in 2006, I sold a brand new PS3 on Ebay for $50 less than the retail price. I had an option to click "Buy it Now" for $500, and you'd receive a free game. The buyer won the auction for the PS3, for $450 and so I mailed him the console, cords, and controller. The game stayed. Eventually, he contacted PayPal and told them that I had not offered them my end of the bargain. PayPal withheld my funds. When I linked both him and PayPal my link I showed that the game did not come with the console because he did not "Buy it Now."

They are of no help whatsoever. Amex said had I made the payment directly through them they could have cancelled a payment. But because it was done through PayPal they would need to hear from PayPal to do so. PayPal lied and told me the payment had already gone through. Amex told me it hadn't. They will not help a customer cancel a payment even within one hour of the order. Perhaps it is because they would lose the few dollars they make from each transaction. Not willing to make a customer happy. I now have to wait 3-7 days and hope the company in China will give me the money back even though they have not received it yet.

What rights do Paypal have to limited/close my account? It's my money. Please have them to release my funds & I will never deal with Paypal again & will warn everyone that don't already know have they operates. They believe this is a fraudulent company. Who has the rights to tell someone how to spend his money?

I listed a valuable painting on ebay and it was purchased. The buyer sent Paypal the funds and I was required to send the painting. I insured the painting and sent it. The buyer received the painting and notified Paypal that it was a good transaction. Paypal won't send me the money, it's one excuse after another. I was told by Paypal they transferred the money. I contacted my bank and was told they, Paypal, had sent a trial transfer of .25 cents to make sure they could send the money. I had outstanding checks that will now bounce because of this fraudulent company. I will never do any business with these thieves again. Now I'm getting an attorney.

PAYPAL needs a "CLASS ACTION" law suit! I pray that an attorney picks this ** up because Paypal is notorious for holding people's funds on the basis of fraud protection even when there is no indication of any such fraud/crime. Tracking numbers clearly show delivery of an item, and transactions records clearly show delivery of payment to Seller without any bank holds or whatnot. Why then does Paypal hold the funds in their greedy hands for 21 days before releasing (if you are lucky for the release).

PayPal worst service ever!! I called to make sure I transferred money to my bank. CS SAID “Yes. It takes 3-5 biz days.” Called week later no transfer. Called, talked with supervisor. Finally she says “I see no Record of a transfer.” Lame!

I'm a small business owner that provide hair service. We used PayPal for our transactions after hair service. PayPal went to our account and withhold $140 without giving us any notice. When I called PayPal they said someone opened a dispute for a service done three months ago and so they would hold on to the money for 90 days or until the problem is resolved. PayPal can go into your account and hold your money even when your clients provided signature for services and they don't guarantee that it won't happen again in the future. The merchant services that attached to your bank is better as long as your business can be verified.

After inquiring about four unusual transactions showing up on my bank statement, listed as PayPal Debit Transfer, I was transferred to the fraud department. Without confirming which transactions I was talking about they reversed all my transactions within the last two months. I immediately pointed out their mistake and the gentleman helping me said he would fix it.

I was ask to create custom art for a client and after receiving approval on the design, shipped it after payment was received. The client received the art and then promptly called their credit card company lodging a complaint that they did not order my art and wanted a refund of their money. I submitted proof to PayPal that the item was approved for shipment, purchased and received and even showed the client, refused to return the art to me for a full refund. PayPal said they couldn't do a thing as the client paid with their credit card and not directly through PayPal. End result, client got to keep the art and got a refund of all monies to their account. I got nothing but scammed. Thanks PayPal for ripping me off for doing the business right.

After making bunch sales adding up to 800 dollars Paypal decided without notice that they would freeze my account for 180 days. They first asked for tracking information, and made it seem like if the items got delivered that my account would go back to normal. I shipped the item and then received an email saying that my appeal for to reopen my account was denied and that I couldn't collect the money for the sales that they ask me to complete with the tracking number. I could have canceled and used other service. Now I have to wait 180 days to see the sales I made today.

Lots of us have read about the new buyer cover for intangible goods including digital content. All is not as it seems. The terms page mysteriously seems to exclude it. Yet other pages refer to it and announce it. Numerous threads refer to it. Yet as a seller it seems your cover is ZERO. I sold digital goods, as many others have. The seller they claimed they had been hacked. PayPal reversed payment. However, the content source has provided proof the code was redeemed. I forwarded this along with the original email sent to the buyer to PayPal. Their response: "We don't cover intangible goods." Something seems to be amiss. We're currently TRYING to get in writing their final decision so we can send it to the regulator/banks legal team, but as of yet they haven't complied. Short version: DON'T SELL with PayPal as a payment option unless you're happy with the same outcome. You lose.

I have had NOTHING but trouble with Paypal. I refuse to use them anymore. They constantly freeze my account, limit it or continuously ask for verification. Once they held money for 180 days and then sent it back to the person who refunded it!! They are terrible. Don't use them. How can a company have so many complaints and still be in business? Banks don't even hold your money for 180 days! They need to go.

I bought stuff in QVC and PayPal charge me using PayPal credits which l never use it. Never told me there is 2 PayPal here: #1 PayPal account - They give you 6 months no payment and interest, and l always use it and l paid off before 6 months, # 2 PayPal credit - This l never use it even once! I told them if they can help me to put in my PayPal account so l have 6 month no payment and interest and those customer service very rude and ** don't know what they're doing! So disappointment to this company!!! And careful with their bill statement. PayPal credit and PayPal account are separate according to PayPal customer service. But when you check it online PayPal credit and PayPal account are combined in one bill statement!!

About a month ago, I received a letter from PayPal stating that someone attempted to open up an account in my name. When I called to speak to someone at PayPal, they stated that someone attempted to open a second account in my name, applied for a PayPal line of credit (I already have one), and they turned it down because they could not authenticate my identity. Specifically, I have credit freezes on my bureaus which doesn't allow for an underwriter to open a new line of credit in a consumer's name. After talking to several representatives, they stated they would close the fraudulent account opened in my name and flagged the PayPal credit application as identity theft.

Anyone who has PayPal to pay for items, as a warning, make sure if you have only one address to ship to, primarily, and you have had past address, CALL PAYPAL and delete the old address... I have looked through my PayPal account extensively at any address or updates to such and I show only one through the "customer's" side. I just called them and they're showing multiple addresses for me that I could not see through the website. They're now gone and I will never use them again as you don't have control of your own account and cannot see everything. About a year ago or longer, I deleted every address and debit card but they were still on my account. And I've used them many times for new orders and all of a sudden an order for $80 got sent to an address in Clarksville, Tennessee!!! I have not lived there for 3.5ish years. PayPal SUCKS, my mistake for going with them. Was good, with one bad, goodbye.

PayPal advertises a promotion to defer interest payments for so many months when using PayPal Credit for purchases. However, the offer is only valid if the customer selects the right path on the merchant’s site. One can either select "PayPal" or "PayPal Credit". If they choose "PayPal", the customer gets the promotion. If they chose "PayPal Credit", the promotion is denied, despite the fact that PayPal owns "PayPal Credit" and intermingles the two to the point of confusion on the PayPal website and no matter which of the two one selects on the merchants site, the purchase ends up as a credit card purchase on PayPal Credit.

Back in Feb/2015 I had a buyer who made several purchases from me on eBay and paid me with PayPal with an approved credit card. Now, July/2015, I found out that PayPal withdrew $193.25 USD from my account on the grounds that the buyer filed disputes with their credit card provider claiming that they did not authorize the purchases! Three of them in different times: $118.25, $75.00 and $592.45.

I sold item to lovely lady, provided tracking number and everything - was told by PayPal that part of eBay's procedures they do not release funds until buyer confirms receipt. Hello as a buyer why do I have to do more and what the hell are tracking numbers there for. Don't they track the parcel? To top it up they want to hooks on to my money for 21 days. Are you bloody serious? When you go to policies you get "page does not exist."

After I purchased this card I tried to link this card with my Paypal account which was supposed to be linked with an address, after spending 20 hours riveted to a pc and 3 nervous breakdowns with the most hostile, unfriendly website I've ever seen in 24 years of internet. It was a living nightmare. I am a driven person, so.. I just could not let it go. I finally called their customer service. She asked for the cards number so I gave it to her.. dumb? Certainly was. Then I emailed them a written complaint. No response.

Unbelievable how HORRIBLE your customer service is. My account got hacked and you guys aren't willing to help me get my $4,700 back even though it is clear it's a scam! BEWARE OF PAYPAL! THEY DO NOT CARE AT ALL!

Just completed a transaction through PayPal. Problem was that the payment came from a closed bank account. Called and spoke to a supervisor named Paul. He explained that the transaction was instantaneous and completed supposedly with funds taken directly from my account. That account is NEGATIVE! How do 'funds' come from an account that doesn't have any? Where are they getting blood from a stone? That's right! They will 'pay' for items without verifying that there actually are funds to complete the transaction just so they can collect on the charge backs from insufficient funds. Nice work PayPal.

They told me THREE WEEKS LATER that there was shipping and that their calculator was broken and said I had to pay $20.

NEVER USE PAYPAL FOR SOFTWARE PURCHASE - NO BUYER PROTECTION. PayPal does not provide buyer protection for what they call "intangible" items or "intangible" deficiencies. PayPal used that excuse to avoid assisting me in reclaiming $80 from an online seller despite clear evidence that the product involved has serious deficiencies and there have been prior claims and evidence. PayPal simply did nothing to investigate the claim - they simply closed the case as being "intangible". Software is not intangible - it has to exist as code, it has to be measurable in operation and function, and it does or does not provide features that it claims. These are easily determined as true or false. My complaint was not about any intangible aspect of the product - it was clearly that there is a major flaw in the software and clear evidence that this flaw causes significant operational issues such that I could not and would not trust or use the product.

I had buyer damaged my bag after used for 2 months and claim fake. Paypal don't even ask for any proof or evidence and just decided to have buyer return damaged item back. That's unfair - at least they should ask buyer to provide documentation if item is fake. Anyone can claim fake to get their money back once they don't want it or they ruined it. I'm very upset. I can't resell it cause it was damage. Very sad. Lost $$ plus eBay fees.

PayPal freeze my account 180 for no reason and keep over $1800. I can't not refund any buyer. I have account on eBay for 5 year. I buy from wholesaler item I didn't know was fake. PayPal closed my account with warning. Removed this item before closed your account. This not fair. I don't recommended anyone open business account on PayPal.

I tried to link my bank account with my PayPal account and because I am in Mexico they weren't able to do it. I wasted 30 minutes over the phone with morons and I spent a lot of money on that phone call. The supervisor ended up telling me, "I'm sorry ma'am there is nothing I can do, I really apologize." He kept repeating that damn phrase like a damn recording machine and I'm not even a woman! He suggested that I called a friend in the states to add the accounts in a computer in the USA. He kept guessing, just like everyone else on what to do because they had no clue, a waste of time. Now my money is stuck in a PayPal account and I can't use it while I'm in Mexico. Can't believe that because I am in Mexico I can't link my accounts to retrieve my money. A damn joke! A bunch of incompetent morons.

PayPal has acted unethically in putting a limitation on my PayPal account, which does not allow me to close it. I have had a PayPal account for about the past 8 years. In May on 2015, WITHOUT WARNING, PayPal put a limitation on my account based on what they deemed excessive chargebacks. Nowhere in their User Agreement does it indicate a number or a percent that would be considered excessive. AT NO TIME DID PAYPAL EVER INDICATE MY ACCOUNT WAS NEARING ANY LIMITATION. The FEW chargebacks I filed were on eBay purchases never received. I am attempting to close my PayPal account, but they are not allowing me. They state that no accounts can be closed if they are in limitation status. When asking them what are the steps to remove limitations, they told me there were none because they placed my account on permanent limitation.

I sold a violin on eBay. As we all know this is "preferred" payment method. PayPal immediately took their portion. I tried to figure what % it is and from what amount. Price of the instrument + shipping or just an instrument. I know that eBay charge is 10% from total: item + shipping. To ship an instrument is rather complicated, especially antique instrument. Takes special packaging, special boxes , and, most of the time, you end up paying more than you charge. That's rip.

Used Paypal to ship a high-value item ($1300) overseas. Buyer didn't want insurance. Item was damaged by US customs or by the purchaser and demanded a full refund. The item was shipped in a protective hard plastic case, which was placed in another box with sturdy protection. So the outer box and plastic container were not damaged yet the item had a hole in it. Impossible for it to happen whilst in transit. Buyer given a full refund and I am left with a useless part. Thanks Paypal - I am off to write negative reviews on every site possible.

I have a Paypal business account. I did almost $4000 in transactions in less than 3 hours, and they limited my account, and are currently holding my funds for 180 days.

Bill me later, started out as balance paid in 6 payments. No % plan, then PP charged to PayPal credit. No warning, no opt. Payments ballooned with % charges, told must pay. 'BML' now only for $99+ purchases. Now paying unfair balance due to unfair practice.

I purchased a custom-made suit through PayPal. I was told that I was informed that my purchase was as protected by paying directly through my account as if I purchased it through my credit card. The suit the seller sent completely didn't fit, and the seller didn't respond to my requests. PayPal refused to intervene because it was a custom item.

After years of using this service I had to change my bank info. When it came time to make a payment from my new bank I added the updated account info. and arranged payment - it was rejected (fees charged). I checked the info. and re-entered with the new payment amount. This was also dishonored (more fees). Looking into this further found the old account was still being used... After 3 more attempts the payment went through. Please note the new bank was on the phone with PayPal to make sure they had the correct account info (same as the first try).

On June 17 2015 I ordered parts from RockAuto.com and used PayPal as method of payment. On June 19 PayPal tried to withdraw money from my account. The parts I ordered from RockAuto was partially delivered on June 20. Now I am being charged by the bank of NSF or insufficient funds. After several minutes of arguing with PayPal, that they are not authorized to withdraw money from my checking account without my prior approval, then they said that there are two separate entities with PayPal: (1) PayPal credit line (which I have an account number), (2) PayPal (I do not have an account number, no grace period). Apparently these two are separate entities, but when collecting money they act as one. I don't use PayPal much but I learnt my lesson the hard way. As soon as I paid off my PayPal credit line I will cancel my PayPal account - not worth to deal with this business.

We purchased chairs from China Yaqi Furniture Co. using our American Express card through PayPal (total $1889.00). We received the chairs and the chairs were not as described. They were actually dented, rusty, and missing parts. We ended up paying over $800 ($2689.00) in additional shipping charges when the chairs arrived that the seller had not notified us of. We did not worry and contacted PayPal and began our claim. PayPal then explained that we must contact a third party to verify that the chairs are actually damaged at our expense. This is actually written in their policy. So, we found someone who is a expert in Furniture who provided a damage report. We then sent the damage report to Paypal. PayPal Resolution Center reviewed the damage report and stated that it says that we had already had the chairs repaired.

April 2015. Buyer said the pendant was not as expected. PAYPAL refused to have buyer send a photo of pendant. I provided PAYPAL photo of pendant sent to customer. PAYPAL refunded customer. Silver cat pendant is made with names.

I was trying to purchase an item on PayPal with the balance in my PayPal account and ship the item I was purchasing to Mexico. I could not do it with my account because it is a US account. SO after a LONG time on the phone with a PayPal agent they had me open another account and register the account in Mexico. Stupid but I went along with it. After I registered the account they had me transfer the cash balance in my US account to the new Mexican account. They then charged me transaction fee even though I was transfer US$ to US$. The charge was $1.42 which was not big deal but it did not make me happy.

I was just notified by paypal that someone stole my identity and DID a transaction using my ebay/Paypal account 9 years ago, and that transaction created a $213 negative balance in my account. Well just now I found out about it and they want me to pay that money to them. Once I do, they will remove the limit from my account and allow me access to my $1900 they are now holding from me. Is this legal? I need my money. Why are they not just freezing the amount of $213, and holding all of my money captive instead??? Wtf.

I worked on contract with PayPal. I solved a few problems for them within my first week of employment and was helping my entire team. I have a disability that requires that my desk be at a height of around 35-39 inches, and I always bring my own ergonomic chair. I have done contract work at many Silicon Valley companies, and almost all of them raise the height of my desk during my first day of the contract. Not PayPal. Not only did they not raise my desk, they condoned threatening and obviously illegal behavior on the part of my supervisor. While this is not a consumer complaint, it speaks to the atmosphere of a company that is now behaving as if it operates above the law. I will no longer use PayPal.

I am a seller on Ebay. With every sale I achieve, there are completely unreasonable delays in my funds being accessible to transfer to my bank account. This is despite following guidelines carefully as far as registering tracking info etc. AND EVEN confirming payer has received goods. It is obvious why Paypal do this, to accrue interest.

Sold a vehicle to an individual the beginning of March 2015 using Craigslist. The buyer bought the vehicle only having seen it in pictures. I highly suggested he come to see it in person but he refused and wanted it right away. He had the vehicle transported to him after purchasing. About 2 weeks after he had the vehicle in his possession he started texting and calling saying he was unhappy with the purchase and wanted his funds returned. When I refused because it was clearly stated in the ad the purchase/Sell was as is. The buyer contacted Paypal and they refunded his money and left a negative balance on my account. After calling Paypal numerous times and getting no assistance and being told there is no protection for the buyer I am filing this complaint.

As a PayPal merchant for several years we have had few issues until recently. We opened a second PayPal account for the convenience of using a second bank account. Our customer purchased goods from us, paid a deposit in cash and took the goods, and we made arrangements for the balance to be sent via PayPal to the new account. Oddly (seemingly under newer policies than years past) we were not qualified to receive our own funds without having met their requirements of being "an established seller" even though we could easily prove we had been established with them for several years.

I had a Buyer make a fraudulent chargeback to two Trip Cancellation Insurers. Both advised they do not subrogate against the Seller or PayPal for amounts paid out under their policies. PayPal placed a negative balance on my account and then turned it over to collections. PayPal's collector, prior to sending to independent collections firm, was contacting me at 6 a.m. I explained I was in a different time zone but rep continued to harass me while I was in bed - Violation of Collections Laws. I am in the process of filing suit against the Buyer and PayPal.

I made 2 separate transactions on eBay, one of 3 items and one a single item. For each option PayPal credit was offered as a form of payment. 2 days later when I woke up all 4 transactions were taken directly from my bank account through paypal. I called their customer service and they told me if a seller refuses credit they just switch to the next preferred payment. They offered no apology or resolution to the situation. I wrote to their customer service, they replied with an auto email that had nothing to do with my situation and said to reply to the email if I still had an issue. I informed them that the situation was not being resolved and becoming more frustrating in reply, and they sent a prewritten message suggesting I did not select paypal credit or that a seller refused payment so they switched payments.

Since PayPal's launch of their new graphical user interface (GUI) on the 1st of February 2014, my relationship with PayPal died not long after. The Classic Site was extremely simple and fast where I can train my cat to do my payments for me.

ON 5/18/2015 I ORDERED SOME SILVER FOR JM BULLION 217.84. AFTER COMPLETING TRANSACTION I SEE IT WAS GOING TO AN OLD ADDRESS. I immediately cancelled the order at JM BULLION. I then reordered the same order but with the correct address. Before I could confirm with my bank PayPal had sucked 217.84 + 217.73 from my account. I did all of this in about 5 minutes. I even called JM BULLION and confirmed they cancelled 1st order and returned the fund to PayPal.

I made then cancelled a transaction with HP home and work, they shipped item anyway and it was returned. Then using information from cancelled transaction they sent another item. It was not ordered and they have since acknowledged it was their mistake. Paypal made the payment even though there were insufficient funds available. I keep only enough to make purchases in the account. Paypal has id numbers for transaction that come up as invalid when I file dispute. They are processing the transaction since I have a refund added to account. I have no recourse if they state transaction id is invalid when disputed and they are as of today literally stealing $1,377.00 USD from me. Original cancelled transaction April 27 2015, resubmitted without authorization on May 7 2015 which Paypal paid again without authorization...

Someone purchased a DVD from us. They did not recognize the billing name and declined payment hence we did not get paid. When I confronted the person who we know they apologized, called their card company who then contacted PayPal to allow charge to go through. That was end of March and PayPal has still not released payment. I cannot complain as to the customer service as they do have a real live person to speak to which Square did not. But that does not resolve the situation. They say it can take up to 3 months. PayPal has the money according to the credit company so I do not see why the length needed to reimburse.

What a complete ripoff PayPal is. They send you emails telling you that a customer has paid you. They take their fees instantly then withhold the balance for up to 21 days. Surely this is theft... Although they say YOU have been paid, in fact you have not, PayPal has been paid...and kept the money. If we all stood up to these bandits, we could stop PayPal as a business. They have totally monopolized eBay.

On January 23, 2015 I purchased 3 paintings from overseas via PayPal. Transaction: ID # ** and # **. I bought few paintings from that seller before using PayPal in the past years and never had an issues. Paintings were lost in transit and on Feb 27th, 2015 I was refunded via PayPal. One month later I received paintings severely damaged in transit and notified seller so he can file insurance claim.

I sold an item on eBay on 20th May and the buyer paid directly from her PayPal account to mine on 20th May. I sent item the next day which was a Friday and buyer had the item by Tuesday 26th May with satisfaction plus feedback eBay. I am told by PayPal that the funds will not be available to me until 4th June. I would like an answer as to why when the goods have been received by buyer. Why they continue to hold funds for another ten days? I will never use PayPal again for anything.

Thieves. I load my $$ to pay for car's loan each month. Everything seems fine and I decided funds the account for next couple months’ payment. That's when they limited my account and told I have more than 1 active account so they refund my money after 180 days. Oh I hope their business goin down.

Recently opened up my own account and was led into signing up for a PayPal credit when I thought it was just a part of the generic sign-up process. Now, I have a $70 charge on this credit account when I wanted to make the purchase with my linked debit card. I never even linked my bank account so why would they even sign me up for this credit account? I never experienced firsthand the terrors of this company until now and I wish that I would've listened to everyone saying it is untrustworthy and filled with deceit.

We are a multimillion dollar highly profitable company. PayPal knows that and yet every transaction that we are paid for, from .99 to any amount, has a two week hold placed on it. Now, they have placed a 24-72 hours review on an urgent payment that I made to a supplier on my platinum Amex. THEY CHARGE A HUGE PREMIUM AND SCREW THEIR CUSTOMERS!!!!! Do Not Use!!!!! This must be illegal!!!

I had a student account made with PayPal years ago when I was in middle school (I am in college now), to buy whatever a middle schooler would buy on eBay. Back then I had to make a student account that was linked to my parents' account. After not using PayPal for some years my Dad sent to me money via PayPal because I worked for him while at school. When I tried to transfer the money to my bank account I was unable. PayPal makes it nearly impossible to access that money unless you want to buy items on their site. I cannot delete the student account from My Mom's account (they are linked) because the site keeps crashing when I try. When I go to the "help" site it crashes as well and brings up an error message.

My name is **, I recently moved and I'm a struggling student. 2 months ago I spent all the money I had in my savings in purchasing three new iPhones off Craigslist for a good deal I was lucky to find. These were valid legitimate phones - the serial numbers checked out with Verizon, T-Mobile, and AT&T - they weren't blacklisted, or stolen, all three phones were brand new, sealed, unopened and never used, so I decided to try to sell them on eBay. I've never sold anything online before, but I've seen advertisements everywhere on the internet for eBay and PayPal. Their claims of protecting sellers, buyers, and all kinds of promises were made to me before I signed up - so I felt safe initially in posting all three phones.

My checking account is linked with my college student’s account and PayPal was able to charge my child's account with a transaction that I made. I did not know they had my child's banking info too. But because the accounts are linked at the bank PayPal took money from the student account and there wasn't enough in there to cover the transaction. Fortunately, I have a credit card back-up for my child's bank account, but I still have to pay for a cash advance and an overage charge on my child's bank account. I did go into my wallet and deleted my child's account number... But I never knew they had it in the first place. So I am getting rid of PayPal, they have too much control of my own personal accounts. Not a good feeling, cause they don't care as long as they get paid, screw you if a mistake was made. And customer service? Expect someone in a foreign country that you cannot understand very well if English is your first language.

I am an occasional eBayer, have purchased 100+ items in 4 years using Paypal. I had accidentally chosen Paypal credit as my payment option as they moved that option to the automatic pay button that used to be paid by my debit/credit card. Suddenly I am getting emails that my Paypal credit acct is past due? I had no idea how to pay it and searched on eBay and Paypal. I contacted their customer service line & was told I am being charged a $35 late fee on a $29 total bill. I received nothing in the mail. This seemed like fraud. Now I see Paypal has done this to thousands of folks and they are being fined $25 million... What goes around comes around! Love karma!

Don't use PayPal to collect Money. They are a complete Rip Off. I had $2000.00 deposited into my PayPal account and after charging me $69.00 in transfer fees they held my for three weeks. When I received their E-Mail notifying me I had received the $2,000.00 deposit I called to find out where the Money was??? They said I had to have my Client call and authorize the transfer of funds to my bank account. After keeping my Funds for three weeks I called them again. Now they say I have to go back and authorize the transfer to my bank. When I did this they said it would take another 3 to 5 business days to complete the transfer? They are a total Rip Off. I will never use the service again.

I sold a hard-to-get Japanese comic book to an eBay user. Before clicking 'Buy It Now' he asked if I would "like to" send him the comic to him for FREE using Priority! He stated he must have the comic IMMEDIATELY! In the listing I offered Free Media Mail. So I said no, explaining how that was asking a bit much! (It would end up costing 3-4 times the amount, and out of pocket.) Well, he still bought the item. I send it out promptly and stupidly left him positive feedback. Well, RIGHT after the item was delivered to him he requests a refund through eBay. My listings are all NO returns/refunds. His reasoning was that he found a better price elsewhere. So he's a flake, I thought. I close the claim.

I sold a product on eBay. eBay and PayPal marked it as paid. It was $1000.00 worth of product. eBay stated it was PAID. When I saw the red PAID on eBay and according to their instructions you send out the product. A few days later after the buyer received the product, I call PayPal and they said the bank did not pay them. However, they mark eBay as PAID. Now both eBay and PayPal will not help me at all. If it was an e-check they should not mark it as PAID. It should be in the pending status. Based on their information I sent my product to the buyer. Now the buyer has the product and I am out the money and PayPal or eBay will not help at all. If they left it in the pending status I would have never sent out the product without it being paid.

PayPal are a bunch of thieves. They stole 840 usd of me and refuse to return it for 180 days. I needed to send that cash badly overseas to help a loved one in desperate need and already explain to them. Yet they promise they will after I show them my tax paper, birth certificate and my bank statement. They promise me they will have everything back to normal. I been so sick. I travelled in the cold just to get them those papers for a week yet at the end of week when I did and had it all sent they decided they will ban me from ever using PayPal ever again and took the money I work so hard to save just to help a love one. :( I been with PayPal for over a year. I always purchase with them, transfer cash with them and I wasted so much when I do all of that fee, yet the site claim it's free?

Last December I have leased a dedicated server from a company in 1 year contract and paid all money in advanced (2 installments) but the company came out fraud as they have not delivered me the server panel and never answered my phone calls, emails or support tickets posted on their customer panel. I was shocked to see that the fraud company removed my customer account from their client portal. Though I have requested them for refunding my money, they never bothered to answer me in anyway. Finally I have first contacted 2CO who advised me to contact PayPal as they cannot resolve the matter from their side. So, I have raised disputes to PayPal, who finally closed my claim and appeal trusting on the seller's comment "Download complete" although I have presented the invoice proof where the details of the product written.

Well PayPal is a joke. Their app transferred money from my Bank acct. to my PayPal acct. while I pushed the available balance button. It overdrafted me by 400. And after calling them they refused to reimburse the overages stating it was bank fees. This to me is unacceptable. Their employees are clowns that repeat the same thing over and over to try and confuse what happened.

Last month I managed to apply a $3000 credit to my PayPal Smart Connect since I didn't have the funds to make my monthly payment. This reduced my balance owed to about $1300. Yet, instead of reducing my monthly payment to reflect such a large credit, they said I still had to make my payment of $176. I would understand if this was a $25 or even $100 credit... but we're talking $3000. In the old days, a credit company would have shown compassion and apply the credit towards the payment. But not PayPal... they said no matter what I have to make the payment. I am using PayPal no longer.

Just got off the phone with a PayPal representative who was not all that helpful, apparently if you use PayPal Credit within a promotional period and your card is linked to a PayPal account, you can't use it, the credit is just a credit line. Nowhere was that explained in the terms and conditions and I read them several times. Am seriously considering closing my account if I can.

I used eBay's PayPal tool to purchase an eBay gift card. The purchase, as it was called in the ad, was coded to Citi as a cash advance so I was charged for the gift card and Citi included a $10 fee. I called PayPal, waited over an hour, asked PayPal to recode it in the charge sent to Citi, spoke with a PayPal rep for nearly an hour, asked for a supervisor, and still got nowhere. All PayPal told me is that it would not recode the charge and that the coding was "set in stone." It's ludicrous that a payment system advertised as being one that protects buyers then turns out to be one that burns buyers. They don't know how much business they've lost because they wouldn't budge.

Chinese companies are continuing to steal images from artists, use their name, use their images and solicit money from the artist's collectors. PayPal continues to allow them to use PayPal as the conduit for orders of these stolen images. Our artists are constantly being ripped off.

I made a purchase through sammydress.com and the package was lost. After the seller refused to help me find my package, I filed a claim with PayPal, and I have provided all the right info and all the supporting evidence, including a police report and the emails the seller send trying to scam me! Even though I can prove that the seller is a crook, Paypal will not help me!!!

I used to rent out rooms to medical students that need a place to stay while they do their rotations in Miami. I take 50% up front to hold the room. This particular person sent me the money via PayPal. We had quite a few discussions regarding the room and the refrigerator in the room. She wanted a full size fridge, which I told her I could not do. When she arrived her daughter loved the room, but she was dissatisfied with the size of the fridge and chose to leave. She asked for her money back and I refused, because I held the room for her.

I mentioned the 797 negative reviews on PayPal to a customer service rep of PayPal and he says that proves what a great company they are because they have 10,000,000 transactions a day. Which leaves me wondering about all the people who are not reporting problems with them. I have to wait for a transaction to clear but I will cancel my PayPal account even if I have to cancel the bank account link to it. The CS rep says that their security program has a 1000 factors to determine how you are allowed to make a purchase. HOW I ALLOWED TO SPEND MY MONEY??!!?? Whether or not I can use my debit card?? I think I will stick to Amazon. What I need the most protection from is companies like PayPal.

I have purchased elliptical from Norditrack, through PayPal. Returned my elliptical. But Norditrack is charging me for assembly. PayPal is not protecting me, but telling me that charge is restocking fee. PayPal every supervisor is telling me different story. Do NOT do business with PAYPAL!!! They will not protect you. There is nothing like American Express!!!

I purchased gas using my PayPal debit card and the store charged 125.50 to the card which created a zero balance on my PayPal account. Then charged the $23 (actual amount of the gas) to my bank because of the zero balance and then did the same for a charge of $18.28 (actual amount of a Walmart purchase). I realize that is their policy but when Paypal fixed the problem they kept out the amount they needed to reimburse themselves for the $23 and the $18.28 (which I know was required), PayPal REFUSED and NEGLECTED to fix the problem at the bank which charged me NSF fees for each transaction. So Paypal got paid twice for each transaction and will not return the money to the bank so I can get reimbursed for the NSF fees that they PAYPAL caused. It is not on either the bank ledger or the Paypal ledger that this problem was fixed and PayPal said that they don't do that AND doesn't have any problem to fix. This is not only fraud it is stealing!

After many years of using the service to pay for stuff I buy online - I don't sell anything or collect money - they asked me to provide more personal identifying information and upload documents which I believe compromise my online security and identity. Because I did not want to provide the docs/info, they limited my account. Fair enough, that's their prerogative. But when I tried to close my account, they refuse to close my account unless I give the information they want before they allow the account to be closed. This is the same info requested that I feel compromises my security. Now I cannot close my account or remove any of my bank or credit card info details from the site. They are holding all my financial information hostage unless I upload personal documents. Beware of putting too much info in their hands.

I've been using PayPal for years to purchase items with ease as I can simply access my credit card that is listed when I log in. I discovered today, without any darn help from the customer service agent or the accounts receivable person, that PayPal hasn't been taking the funds from my credit card directly. Instead, the idiots are listing the transactions as deductions within PayPal...so um, what exactly is the point of the credit card payment?!! I now owe PayPal this random amount in US dollars which will hit me hard as a Canadian with our weak dollar, even though my purchases are from Canadian retailers, as I gather they charge interest on these transactions and create some sort of stupid account.

They put limitations on my account to where I could not access all my funds from eBay sales. They claim they did this because there was another account in my name that had a balance which I stated that I did not open. So without sending me any emails or any documents to support their claims they decided to steal my money. I am filling a case with the better business Bureau and spread the word all over the internet of what crooks they are.

I recently paid nearly $700 for a very rare record from someone in Lithuania. I would not normally consider making a purchase from here, but as it was through PayPal I felt confident enough that if there were problems, it would be ok. How wrong can you be. The seller conned me and sent me a worthless record and when I contacted PayPal, they were insistent that they can do nothing unless I file a complaint with the police or with some government branch known as IC3. It's funny, they never mention this in the numerous emails that they send me assuring me that I can shop in confidence because they have me covered. All gimmick and no substance. Just like any other mega company, it's all show and we mean nothing when it comes down to them doing what they promise. The agent told me that I clearly misunderstood what PayPal represents.....YOU CAN SAY THAT AGAIN.

Had a problem with a faulty item from toolstation. Contacted toolstation. Collected item sent out another item again faulty. Asked for money back. Said they don't do refunds. Went through paypal. They granted my money back but after 2 weeks sending evidence and return details took money back and went with seller. I will advise anyone. Do not use either above. Use your credit card. I was lucky I paid with credit card through paypal. Got money back through card company within 2 days. Stick that up your ** Paypal.

From my PayPal account 400 USD transferred to my bank account before 1 month from now, but still not deposited to my bank. I asked PayPal for this and they shared some ref. number to show to bank but when I checked that number with bank, still it's showing no amount deposited. I have mailed multiple times and called to customer care of PayPal but not got proper answer why and where payment has been stuck. I don't know now what to do and I need help on this please. It will be appreciated if I get any hint what to do now.

Refunded payment to buyer when payment never completed to my account. $138.00 adjustment to the original transaction was made on eBay. Both eBay and PayPal advised me not to ship item because payment was reversed back to buyer. Buyer opened case against me, said I didn’t ship item and made no contact when I did. PayPal sided with buyer and I was not notified that a case had been opened.

Due to medical expenses, we sold two gold coins online. The buyer is in Japan and seemed completely decent. He pushed his payment into our account and directed us where to ship the coins. One month later, we were told he demanded a charge back stating unauthorized charges (which he made!) PayPal spent one week and made the disgusting decision to force us to pay back the funds. Now, we have lost the coins and the money we should have received. They facilitated compete theft on us. We provided all emails from the buyer that showed a clear transaction. We have been robbed and they allowed it to occur. Disgusting!

I've been using the PayPal business MasterCard account for 5-months and couldn't tell enough people how great it was. I get 1-person that complains and my $$ is hell and account frozen. I am so pissed but mainly just out of sorts because it was the best, my clients loved it and all ruined by one bad apple. I cannot see how they can offer these services without knowing this stuff will occur and not have a better solution in place.

I have purchased Bose QC 25, from China, and since I have trusted PayPal saying "Buy with confidence with PayPal", I paid extra for using PayPal. And I made separate transactions for this case, since seller didn't allow me to make transaction over $250. So I made separate transaction for the product and one another transaction for the international shipping. And after I received the package I find out that it was counterfeit. So I contact PayPal, and waited several days, and I have received e-mails from PayPal regarding this issue. And one of the e-mail specifically said "During our review, we found that your seller had sufficiently described the merchandise."

I purchased a gift card from eBay via PayPal, which are one and the same, then the purchase was coded as a cash advance from my credit card, which I've never done, and Citibank, another unfriendly moneygrabber, charged a fee plus interest. PayPal refused to resubmit the charge as a purchase and its excuse was that coding gift card purchases as cash advances is "almost cast in stone." I gave them the opportunity to pay me the measly $10.50 but the best they did was counter by saying they would provide a refund if I return a gift card that I gave my father as a present. I'm not going to ask someone to return a present, and any refund would not have corrected the problem they caused. The eBay/PayPal corporation is full problems and doesn't keep its word. Greed has obviously overtaken its CEOs as it has most previously U.S.-based corporations that fled to sold out to communist China.

Paypal not only committed the crime of closing our account, but for the past several years has been maliciously boycotting ALL our credit cards, VISA, MC, AMEX from banks like JP Morgan, Chase, Wells Fargo, you name it. It is impossible for us to buy anything from any vendor that uses Paypal as a credit card processing company. We have not committed any crime, we have never been charged with any crime, we are not under any type of investigation, we have excellent credit, yet Paypal treats us like the worse type of criminal by preventing us to engage in commerce with companies such as eBay, which we are unable to buy anything from. This is a form of commercial terrorism. Anytime we go to a vendor and try to buy something we are maliciously declined by Paypal credit card processing.

After an eBay purchase the eBay screen button asked to login to PayPal as payment. When I logged into My PayPal account, I immediately received a notification that "thank you for the payment." My eBay purchase was not shown or presented on screen for any verification or confirmation and a PayPal payment was made without any payment selection option to use either my Bank Account or Credit Card Account. The funds were taken out of my Bank Account immediately.

I opened up a paypal account for my ebay sales. Without my knowledge, when I would use my paypal money for purchases, it was being charged on their "credit" account, rather than using my money first, which THEY CLEARLY STATE THEY WOULD DO. But they didn't and thus late charges, on an account I didn't even know I had, began accruing. I made various calls to square this away and somehow it wasn't resolved when I thought it was. Months later 95.00 in late fees they won't remove. I closed the account immediately... For only a handful of purchases which were LESS than the late fees! What schiesters. And customer service was so rude!

We have never had any issues with Paypal at all. We have been using Paypal for our business to sell and purchase parts for customers for quite some time and we have excellent reviews from our previous buyers. Until we sold a four wheeler engine to a customer in December of 2014. The customer received his engine signed for it paid for it. A week goes by he complaints to Paypal he did not receive what he paid for and we got one over on him. Him saying we sent him an empty box which is very untrue - the box weighed 86 pounds. He claims he did not get his engine at all.

I received a PayPal debit MasterCard in the mail. After several months I was in a bind during the holidays and decided to call to find out what my spending limit was and to activate the MasterCard. I needed a little extra spending money. When I called; an automated agent stated I had a $3000 spending limit. After about two weeks I realized the PayPal MasterCard with debiting each charge from my bank account. I started having insufficient funds occurring over and over and over in my bank count. I had to stop using that account because I deposited $800 and it was sucked up in insufficient funds fees. I've been disputing over $2000 in insufficient fund fees because of this PayPal MasterCard. The paperwork does not state that the charges are to be withdrawn as individual charges or that they would be withdrawn from my bank account.

PayPal is unmonitored and acts as if they can do anything they want. I ran a small business on eBay using PayPal as my money transfer company. I was conducting business for six months with nothing but good reviews. One day PayPal sent me an email claiming that we violated the acceptable use policy. It was difficult to understand what they were claiming. But when emailing them, since there is no way to call and talk to a human being, no additional info or clarification was provided.

I've never been motivated to write a review before, but I recently had a wonderful experience with this company. I am always hesitant to buy things online because how easy it seems to get ripped off. Paypal provides extra comfort and protection from theft, fraud, misrepresentation, etc. I recently had a horrible experience with a company and Paypal's very fair and diligent claim and dispute team worked it out. I will continue using them with the assurance that I am getting what I pay for. You can trust paypal!!

I sold my items because I needed the cash and I was in a desperate situation. I heard that PayPal is a safe way to transact, and I was really surprised that they decided to put all the proceeds of the sale on hold for no clear reason for 180 days. I have provided them all required documents, items sold were already shipped confirmed by the buyer, contact Information of buyer were also given, track number, I even sent them my valid identity card for their verification and now suddenly they will closed my case and put my funds on hold. This is not reasonable. Holding my entire balance for 180 days is excessive and my be viewed by some as punitive or as already stated, an unnecessary abuse of power and perhaps even contrary to the laws of some states. This is not fair service that PayPal does to their customer.

Arrogant **; we made an urgent purchase and elected to pay via PayPal's direct debit (verified account)/ PayPal "decided" to raise an e-check instead and send it to the seller. The seller can't send the goods 'til that's cleared yet Paypal already have my money they directly debited from my account. Their response? "That's what our software decided to do, you will have to wait."

I sold a 1963 Studebaker for my neighbor through Ebay Sept 30, 2014. The buyer ** did a "Buy it Now" paying through Paypal. The buyer arranged for a car hauling company to come pick up the car in Paducah, KY to Penn Yan, NY. I wrote out a bill of sale stating the car is as is with no warranties. After the buyer received the car he started his complaint process. He filed through Ebay. They investigated his claim, denied his claim, case closed. Then he filed a complaint through Paypal.

No business should be associated with PayPal. They make so many mistakes in verifying credit cards and they take no responsibility. You lose each and every time. They take your money from your bank and refund it to people resulting in lost of revenue each and every time.

I purchased a tablet and tv from Sears using paypal on Nov. 23, 14. On Nov. 24 Sears cancelled the order and said via email that my credit card would not be charged. I was in fact charged 96.06 and 106.74. The 96.06 was credited to my account immediately after but the 106.74 was not. I spoke to Sears who was going to credit my account but never did. I then disputed the transaction with Discover (my credit card company). I then received my credit for the 106.74 on 2/15 from Discover.

I have had a PayPal business debit Mastercard for about 1 1/2 years now, yet I have not used it very often. I initially had my checking account linked to my PayPal account, but then changed it to my Visa card. Unfortunately, although I had rarely used my PayPal debit Mastercard, I would on occasion use it for only small purchases, and always used debit and entered my pin number. Well, I recently found that my checking account had a significant amount of PayPal purchases that were debited from my checking account for various amounts, and all were made within the same time period, but none of the purchases were any that I had made. Due to the amount of transactions that were debited from my checking account, this caused my account to not only have a negative account balance, but also incur a substantial amount of NSF fees from my bank as well.

I filed a dispute 30 days after I purchased three item from Sammy Dress. I only purchased these items because I trusted PayPal. I corresponded with the seller 4 times and they said I couldn't get a refund to purchase another item. PayPal sent me an email stating to allow more time for the items to arrive. I finally received 2 of the 3 items I ordered. Never received the 3rd item. I just got them in the mail March 20. And on the 23 PayPal said the dispute was closed and there was nothing I could do or that they could do because the time was up. Well this company must know the time limit and make sure you get your items late and that you can't do anything. I wonder if PayPal has an interest in this company and is taking people's money by using what I thought a dispute is a claim. I asked back on March 3 that I wanted my money back and they sided with the seller. PayPal can no longer be trusted especially with companies outside of the USA.

Bought a used (albeit expensive) Nikon camera lens from eBay and when I first tried it on my camera the lens was not working. Called eBay and I was told the warranty issue had to go through PayPal because I had paid for the lens with PayPal. After all "consideration" PayPal for weeks they did not favor my claim. This means they favored the crooked seller who put this for sale on eBay... nice. I called PayPal again, this time upset about seeing two crooks working against me (the seller and PayPal) and they emailed me an explanation that I did not submit documentation from a reputable third party reviewer that indeed there was something wrong with the lens. Could this be any more nonsense??

Paypal told me I have to put my check account on there to verify. Whenever happen no money the paypal decide to deduct my money from bank which I have left $3.00. I got overdraft fee. Again same days, again overdraft like 6 time for only $6.00! They don't use my credit card to deduct. I call paypal to remove my bank and refused!! I went to bank and file dispute on paypal. I got overdraft fee back normal. I never want out my bank account on paypal. So stupid idea to put my bank account!

I've had plenty of sales through eBay and when my money gets transferred into PayPal things don't add up. For instance, I had sold 5 iPhone 4s for $230 dollars. Now what should been is I should gotten my money back and some profit because I purchased them at $180. Now I checked my bank account and it seemed like I didn't make my money back, made some of it back. And then when I talk to a customer representative about it, they give me the silent treatment then go on saying oh I'm so sorry about that. Then when I got a charge back by what could possibly be a scammer buyer, I'm expected to pay with PayPal constantly calling my house. Something that is authorized and I have to pay... yeah I'm still trying to figure that one out. They say it's policy or what not that people can just rob you.

I was in the process of making a purchase from EBAY using Paypal. In the process of making the payment, a small popup window for paypal shows up. The window requests birthday and last 4 digits of social. I was in a hurry so I'll own responsibility for making the mistake, but the intention is obvious on the part of paypal. Small window, fine print at the bottom stating this is a credit request, meanwhile all the large print and layout deceptively gives the impression you are moving forward with your standard paypal payment. Opened up a line of credit when I thought I was making a payment. Very sneaky. I do not appreciate tactics like this to gain credit applications and for this reason will stop using paypal in the future.

I bought some goods from Toshiba on Feb 10th, and paid with Paypal. However Toshiba cancelled the transaction but the money never returned to my account (more than 300$). My account showed that it is pending! I contacted Paypal and they asked me to contact Toshiba which I did and they kindly said they will contact paypal to release the money and they did. But the money (until today shows that it is pending!). I contacted Paypal twice by telephone since then and every time they are very polite and promise: "We will release the money within 72 hours." It has been more than 1 month now and nothing happened. I have all the emails that were sent to them and to me from Toshiba and Paypal to verify my case. I'm just waiting to get my money and I will close my account with them forever and never look back.

After an eBay purchase the eBay screen button asked to login to PayPal. When I logged into PayPal, I immediately received an eBay thank you for the payment. My eBay purchase was not shown or presented on screen for any verification or confirmation and a PayPal payment made without any payment selection option to use either my Bank Account or Credit Account.

I was in the hospital just after Christmas and was in there for a week. When I returned home, I checked my emails and found an email from PayPal claiming that I owe over $1,500 for eBay purchases. I immediately called PayPal told them about what I saw on my account and they said "Yes, we can see you owe us $1,500. How would you like to pay?" I said that I was in the hospital for a week and they completely ignored my claim and still persist that I owe for 2 eBay orders that I allegedly made. They told me to call the seller who the purchases were through and sort it out.

DON'T USE PAYPAL! They are unprofessional and incompetent. They're also rip-offs who charge commission AND give poor exchange rates. It also takes a long time to get through to them on the phone and then customer service staff and managers will tell you different things. AVOID PAYPAL LIKE THE PLAGUE.

PayPal limited my account. They will not tell me why. They are holding almost 800.00 of my money. They are refusing to give it back. One girl said "E-Bay likes you; I don't." They called me a liar and a thief. I swear I have did nothing dishonest. I do not know what to do. They lie-they will not be straight. It is like they are the mafia.

I went to pay a seller, turns out they gave me the wrong email address. I cancelled the transaction. PayPal still took the money from my bank account. They won't refund the money, claims they never received it from my bank. My bank gave me the trace # proving that PayPal received the money. I have given PayPal the trace #, my bank statement all showing they got the money. I have all the proof and have given them copies, everything they have requested. They refuse to refund.

I had one client ask for a refund after wearing their custom-made jacket! I told her the item could not be return because it has been worn. PayPal refunded their money. PayPal does not investigate these cases AT ALL!!! If you're a seller PayPal is not set up to help us!!!!

When I use the PayPal account he keeps deferring any payment that I do to a PayPal balance which is like a credit card. They told me to redirect that on my default account which I did and it continues to go to the PayPal balance credit card. When I called back now they're saying that I have to pay off that balance for none of my future purchases to go to the Paypal Credit Card. I don't understand. I have two other credit cards in this account and at first said let me choose one or the other or even the PayPal credit card, but now there's no choice, no email, no letter informing this is what they're going to do from now on. I'm going to pay off the account which isn't much and close it down. Heads up for anyone that has a PayPal account or is planning to get one.

This is the truth! My mom sent my $55 over a WEEK AGO for emergencies. It's been a WEEK to get this money and I call and I'm told "I" cancelled my transfer of money a week ago. NO I DIDN'T. So now I need to wait 5 more days. NEVER EVER AGAIN will I touch this company. NOT IF IT WAS THE LAST THING ON EARTH TO TRANSFER MONEY. It's BAD ENOUGH you're HELPLESS waiting for your money for up to a WEEK but now you must wait ANOTHER WEEK. EMERGENCY DOESN'T EXIST TO THESE PEOPLE. AVOID AVOID AVOID.

Paypal would limit you for anything. If you send big payments or receive big payments they would limited you. If you have a good business they would limited you for increased sales and tell you that you are a financial risk to them. If you are not from the USA or the UK they would treat you like crap and limit you for no reason. They Have worst customer service especially the people in charge of merchant accounts and limitation departments and they would put you on hold for hrs then hang up on you. Everyone should start using different payment methods to put paypal out of business.

Sellers beware! PayPal focuses on the buyers, since the buyers bring them money. They will accept buyer dispute claims for nearly any reason. Their policy states that they will refund buyers if they open a dispute because the item purchased was damaged, non-functional, or significantly different than described. However, from experience, I know that they will also refund buyers because they don't possess the knowledge to operate the item they purchased (stupidity). And if you sell an item on eBay with a "No Returns" policy, they will still refund the buyer. Not sure what the point of offering the seller a "No Returns Accepted" policy option if it cannot be adhered to.

I have been trying to contact PayPal in order to obtain a refund of a credit balance excess of $600. I am unable to obtain a phone number or email contact for customer service. Why is it not possible to obtain this information on their website? In fairness, I have to say that I've had no problem when making payments through PayPal. It is just that I have been unable to contact them in order to have a question answered regarding the transfer of my credit balance to my bank account. Thank you for any help you can provide.

Accidentally sent money through family and friends. Contacted PayPal and they treated it as a joke. Lied to me multiple times and never solved my issue. Transferred me over 10 times and have been on call with them for around 8 hours and they are still transferring me. PayPal also charged me fees. They said they wouldn't around $96.00 for nothing. Told me they would contact me within 72 hours about the case. Never got back to me and am currently on hold for the 18th time. Do not recommend dealing with PayPal.

Say you have a PayPal Master Card. Ever wonder why you just can't seem to get a total, bottom-line balance? Me too! I think that's how PayPal remains close friends with the banks: by sending a flurry of auto-withdrawals to your bank's Savings Account. And your bank is eager to charge you 10 NSF fees over a two-day period! PayPal doesn't care about your bank giving you the stiff NSF, because PayPal will attempt again an hour later (on say, a different $3 amount). Thanks a lot [Pay]Pal - it's people like you which sap the energy out of the world!

I used to love Paypal, I would buy products online using it. I started up another account and it got limited. I called up customer service, and the representative was the most impolite person I have ever talked to. I recommend just using google wallet, if you want a polite customer service person.

They has limited my account: 7 Jan 2015: To help protect our customers' accounts, we routinely review account activity. It appears that you have more than one account, and one has engaged in activity that violates our User Agreement. As a result, we've limited both accounts. You'll still be able to log in to view your transaction history, but you won't be able to send or receive money.

I recently sold something through eBay - it was the first time I had ever sold anything through eBay. The default payment method was PayPal. Being my first time I figured that I would use PayPal to see how it would go. I sold my item and the buyer paid that same day. I then shipped the item the day after it sold. It was delivered, I got proof of delivery and even contacted the buyer who was very happy. I then went to get my funds through PayPal and was informed that since I was a "new" seller they were going to hold my funds, despite the fact that the buyer had paid, had received the product and was happy. I waited until past the date that the funds were supposed to be available and when they were not I called PayPal.

I was transferring money to family and I used the wrong email so I canceled the payment and resent to the correct email. The money came out of my bank account. So PayPal had already withdrawn set amount and had in their account when I canceled. When I resent they withdrew more money out of my bank account to send. Now 5 days later they still have the original amount locked into their account and I can not get it back. When I called and asked for a supervisor I had to request repeatedly and was then put on hold for 10 minutes till I gave up. I was originally told I had to wait for this to clear through my bank for me to get back. I question why my family member or any seller does not have to wait for any transaction to clear before they get their money.

PayPal is an easy way for scammers to reach unsuspecting people and steal products that do not belong to them. Scammers easily copy and paste PayPal emails and send them to the user so they think they are getting their money when they are really just being suckered into giving up their belongings and paying shipping costs as well. I have lost my $2000 printer because of this and I will never use PayPal again and I will never recommend anyone else to use it either. Their customer service is horrible to get a hold of as well. They lost me, my money, and I will never trust them again.

This company is completely useless. They have lost my money 2 times now in the few short months I have been dealing with them and now they have not been able to locate it for over 2 weeks. I'm a single mom and this is how I receive child support. I should say this is how I should since I actually haven't received it. They say one thing and do another, a place blame on the consumer. They sent me a text message that I had received a payment and now they are saying that I don't have one even though I have proof that the money came out of his account into mine and they sent a text saying they got it. Just want my money back and to close this account.

I have nearly one hundred PayPal transactions; I always change the source to credit card (cc). I have one cc associated with the account. I have one checking account, debit account I used to establish the account. I just discovered that I had a series of transactions changed from cc to debit. Again, I cannot stress this enough, I do NOT use debit when purchasing online. I am familiar with the process, and I know the default is not my cc. I change it when I purchase online. I recall the first instance when I was exposed to a faster payment method in which they started giving people the option to login and the payment is confirmed then and there. I missed it and was baffled until I realized I what they did. I have not made that mistake again and then this series of debit charges. I did not use debit; I consider this activity by PayPal illegal.

PayPal is ridiculous. I made an online purchase through Best Buy but had to return the item because the product didn't work. Best Buy partially refunded my money and I was told it went back into my PayPal account. What they fail to tell you is that the return takes 6-8 days to physically be in your account. So when I made another purchase and noticed my bank account had been charged, I called Pay Pal again. Horrible customer service and the longest wait times ever!!!! The whole experience was lengthy and just explained so unclearly. Never again am I using PayPal.

Buyer purchased merchandise in person after personal inspection and testing of equipment. After several weeks buyer places complaint with PayPal. After submitting evidence he loses his dispute. Buyer then does a charge back with his cc and wins. Thanks PayPal for nothing. When you take ownership in person how can it be disputed at all. Fraud in the minimum.

PayPal told me money was transferred to the account from my bank as I made a purchase. The seller told me he was paid a few days later. All was well in the world. Then PayPal sends an email, money not sent and they'll retry. Meanwhile, my bank covered the loss and I ended up paying the late fee of $37. I decided to check my PayPal account and now it shows the $20 in my balance. Taken from my bank account, or the bank's money, now I'm negative $20! I went to my bank and paid this off for fear of another $37 fee. My point is, PayPal should have no right taking any money from my accounts if it fails to go through the first time. How crooked. I'll be closing this account. Just waiting for no more issues... Luckily it's not that much money.

UGH....I hate PayPal. I am over using it. I made no mistake and yet PayPal still took and held my money and will not be giving it back. All because someone is claiming that I sent the wrong item. When I offered the emails of her saying that her boyfriend opened it and ruined the surprise so she wanted a refund to buy something else. They said I am sorry but that is not enough evidence. So they took the money back. Now I do not have the item or the money. Let this be a warning to anyone who uses PayPal. Even if you are 100% in the right, as a seller you are not protected.

I cannot pay my Paypal Credit bill because they only accept bank account payments. I do not have a bank account. I have a debit card through my work that gets deposited on weekly that I use to pay ALL MY OTHER BILLS. Paypal Credit says, "We don't accept credit for credit". It's debit AKA MONEY not credit. I asked him, "You want money right? SO LET ME PAY MY BILL." His answer? "NOPE." My only other option is to mail a check. Hello, no checks because no bank account. Trust me DO NOT EVER BE TEMPTED BY PAYPAL CREDIT. A COMPLETE NIGHTMARE. Who has ever heard of not being able to pay bills with a debit card?? I have had credit cards I paid off with other credit cards SO DON'T BS ME PEOPLE. Completely LIVID right now.

I have been selling on ebay for years and have a 100% perfect rating as a buyer and seller. I always thought it was utterly ridiculous that it takes 3 to 5 days for the money to reach my account once I have withdrawn it from my PayPal account. Then, with my most recent transaction, going on a month ago, they have decided to hold all monies paid by buyers for 21 days!!!! So, the item has sold, I sent it the very next day, the buyer had received the item and we have both left positive feedback for each other. This was all completed a week ago and PayPal are STILL holding my money and will not release it for another week or so.

I was scammed and contacted PayPal for help regarding the matter and only after THREE emails did they finally actually read what I was saying. And by the time they actually responded I had already gone to the other company for help which was eBay. EBay was more helpful than PayPal was. I sold a ring and the email I received was from PayPal following the guidelines they placed in the email where they finally read what I was saying. But they didn't look at the image I provided. They didn't read my complaint. They didn't do anything. Even when I explained that the money I was supposed to get never came and this is money that COULD KEEP A ROOF OVER MY HEAD AND ALLOW ME TO FINALLY BUY FOOD. Their service is just SO BAD. I do NOT RECOMMEND PAYPAL.

I sold my laptop on eBay, but buyer is claiming that he/she got wrong item (that did not match a description) and asking for a full refund (23 days later after receiving a package) and PayPal agreed to refund money back to the buyer and ultimately charge me. I have no idea on what PayPal based their decision but obviously they did not do an "investigation" they were claiming that they are going to do. Because if they would even looked at the buyer's feedback on eBay, they would have seen the following: "PRODUCT AS DESCRIBED, THANKS" Don't you think that it means that buyer received a package, opened it, and acknowledge that he/she received what she/he ordered and wrote a feedback (which is by the way, as you know, is not MANDATORY)?

Paypal had stated they paid for an item last May 2014 for old laptop. Records from Ebay and Paypal stated my credit card was charged. Ebay owns Paypal or vice versa now. Ebay doesn't keep records of transactions after 90 days and it is the same with Paypal. Paypal doesn't want to accept their own records and records from Ebay last year as confirmation that I paid for the item. The Paypal account has been locked out so I can't access it as they have total control of the account and I am unable to update or even access it but they mean the opposite.

PayPal recently froze my account because they believe I filed too many complaints about eBay sellers who misrepresent their products. I can't even contact customer service because they do not provide any. I wish there were alternatives to PayPal.

It has happened three times. The last time I went online to Swanson's.com and chose PayPal express as method of payment. I changed to charge card for payment rather than checking. Everything looked fine because I never click to pay until I see method of payment is my card. Today, I checked my checking account online and PayPal had withdrawn the money from my checking. This is the third time they have done this and I complained bitterly the first two times and was told it would not happen again. I don't plan to ever pay with PayPal again.

Experienced the same crime as everyone else. PayPal closed my account and confiscated more than $6,000 with no explanation and no means to resolve the issue. I will make it my full-time job to report and put these scumbags in their right place.

PayPal is more than a joke! It is a nightmare to get a response from them relating to issues or complaints! I still don't have a response for the last e-mail that I wrote them a month ago. If you change the country of residence, you have to close the account and open another one with new country details. They are incompetent and surely lost a customer!

I sold a miners contract to a Miss Susan **. After 6 fraudulent charges to pay me for my services from different scammers, this one actually appeared real from 09/19/14 as the charge went through. I provided the service on a week later to make sure the payment was NOT disputed. Then removed the funds to my bank account 10/3/14. ALMOST A FULL month after payment. Now in 01/26/15, it turns out the charge is fraudulent. 4 months! So even though they state the issue is unresolved, PayPal with NO PERMISSION went into my checking account and removed funds to cover their lack of customer security. I am issuing a collection notice and reporting them to my bank. They had no legal recourse to do so. No judgments, no phone calls, no letters, nothing. No one is allowed to conduct business this way. It's flat out theft. Please Facebook me, I will issue a collection notice on PayPal on your behalf for nothing.

PayPal has proven to be very professional service for online shopping. I have never had an issue with a purchase of a product and the only billing issues I have had were of my own making. They address any issues with billing on a very timely basis and are customer oriented. I feel very secure in using PayPal for one time purchases and for reoccurring payments via the internet.

I called to check the status of a refund, and they had me on hold for over an hour and never answered the ** phone. Pieces of ** are wasting my money and time.

I have had three PayPal debit card for years, never used it. Finally for my job I decided to use it for direct deposit Oct 24 2014 from each card I instructed my payroll to deduct a specific amount for each card from my pay check. The following week my check total $509.00 totaling on three debit cards. Later that day when I was trying to use my card the balance was zero dollars. I checked again, and checked the other cards the same. My funds was taken without notice, no explanation, no reason. Not even a letter of explanation still to this day. I have written letters and no reply. Then today they have the nerve to send me a new card. I am taken legal action..

I purchased some goods for $41.83 from a clothing company in China on November 6 and the money was withdrawn from my checking account through PayPal. After 30 days, I contacted the company to let them know the shipment had not been received and the shipping information provided was inaccurate. They verified that my shipping address was correct in their system. After 45 days, I contacted the company again to let them know I had not received the items. They told me to wait 60 days. After more than 60 days I contacted them again and filed a dispute with PayPal. PayPal closed the dispute because it had been more than 45 days. This is completely unacceptable. I have been defrauded and now have no recourse because PayPal did not protect my transaction as it promised it would.

About 3 years ago I opened an account with PayPal to pay for iAfrica subscription. After about a year I called iAfrica to cancel. A year after I noticed I have been charged $4.99/month even though I cancelled. I called PayPal, they told me they don't have the transaction in my account. When I logged in my PayPal account I didn't see the transaction either even though was being charged for over a year for something I cancelled. I called iAfrica, they told me to cancel online, which I did. To make sure I called Chase to block any payment to PayPal. When PayPal could not charge my Chase account, they went and charged my American Express account - I don't know how, I never gave them the American Express account. I called American Express to block PayPal, which they did.

I've made a few payments to PayPal before and never had an issue except the hold up of sending 2 transactions to my bank acct. and then taking them back out and logging the amounts into PayPal account. Not sure why it takes several days to do this, but it was annoying. Then I sold something on eBay recently. 1st, eBay limits me on what I can sell the item for until I build a reputation...what? So I have to take a $200 loss on the item I was selling because they would only let me sell it for $500. It sold in 1 day. The buyer used his credit card to pay PayPal. Funds showed up as Pending, till after buyer confirmation. I uploaded the tracking number to eBay and PayPal and it said I would be paid within 21 days of confirmation of delivery. Item gets delivered. I have to link my PayPal to my bank, again, do the whole 2 low amount transactions all over, then it states I can transfer to my bank at that point.

I purchased an item and selected PayPal as payment method. I indicated payment via my credit card. A PayPal popup appeared and I closed it and completed my purchase only to find my credit card choice reverted back to direct withdrawal from my bank account. I did not choose this, I did not change the option, they did and in a very underhanded way. What irks me is this is not the first time they have done this. I've gotten messages to check some info I entered and lo and behold, they changed my payment option.

I suggest no one use paypal credit. I had an account with them, someone hacked into my stuff and charged a lot of things off ebay. Now they will not work with me to get it straight. I even had a police report, said it was fraud but no idea who done this kind of thing to me. They are about the rudest customer support I ever seen. I think ebay needs to get another company in, instead of paypal. They suck big time.

Went to put money into my account, was informed that this ability was restricted due to 'Federal' regulations from 2014 until I provided a Photo ID, Proof of Address AND Confirmation of SSN. This stumped me as I never had to do this before and I have put money in from my account before (2-3 years prior). Went looking for contact information and got the phone number, along with a 'One Time Passcode' (really?).

I have never purchased anything from Cabela’s before this past November. I purchased an item as a Christmas present or my son. I checked out using PayPal and the item was delivered to my home. I have used PayPal for years and never had an issue until this transaction. After the purchase I begin receiving emails concerning a PayPal credit (which I did not have). After many phone calls to PayPal and Cabela's, I have discovered this. PayPal blames Cabela's and Cabela's blames PayPal and neither will take charge to repair this problem.

PayPal don't provide any real protection whatsoever to buyers. You've got just as much hope of cancelling a check 2 weeks after giving it to someone! Don't use PayPal and actually assume that you're getting any kind of protection.

Purchased through PayPal an electronic tablet. It took about one month to arrive. As soon as I opened the box, I saw the tablet was defective & didn't work plus I was overcharged for the shipping. I filed a dispute with PayPal, they came back with a resolutions from the vendor for a refund of $18 when I spend $79. I refused that refund and was told by PayPal I must return tablet & pay again for the shipping back to China. The return shipping cost me, another $28. I informed the dispute resolution that the tablet has been returned and I want total all monies spent refunded, $107. Paypal, or should I call them "PayEnemie," responded back that they need the shipping label that I had already sent them.

Had a spoof email and what a hassle getting Paypal to deal with it! Took days! Then had 301 dollars in my account. Wanted the account closed and gave my bank info and told to wait for 3-4 days. Did and then told after numerous calls that it did not transfer! Then asked of another way and told could send a check to me, which then took 1-2 weeks! WHAT! Playing with my $$$ Paypal!!! Close your account. Adults they know why!

I purchased coupons on 12/14 and 12/18. Could not shop as I had surgery on 12/15. And doctor's orders to not work but rest on 12/15 and 12/16. Printed first set on 12/18 and headed to shop on 12/19 and all were used already. I notified seller and then went to UPS figuring the other would be good and seller made mistake and would replace. Printed them at UPS. Went back to store and coupons that I received on 12/18 had all been used on 12/16. (I didn't even get them until 12/18) So any intelligent person would know I had been scammed.

I sold concert tickets on eBay and used PayPal for the payment. I emailed the tickets and even got an email back from the buyer stating that they received the tickets. 90 days later, the credit card holder filed a dispute against the transaction, so PayPal deducted the balance from my account. After sending them numerous documentation that I provided the tickets and confirmation of the tickets being received, PayPal advised me that they are not covering me only because there's no tracking number for the tickets. I asked how can I provide a tracking number for tickets that were emailed. I told them that I am not responsible for verifying the buyer's identity, that is PayPal's job and purpose. Needless to say, they are trying to have me foot the bill for their issue. Everyone who has a problem with PayPal need to contact the FTC at ** and file a complaint against them and even contact a lawyer if you can.

I was charged $67.00 out of nowhere because of a mistake THEY made (not surprising). I called them about it. They said they would send me a letter to show my bank. They then screwed up the amounts of money on the letter and misspelled my ** name. Everybody that works for their customer service is most likely not going to speak English. Because it took me a few try's to call someone that I could BARELY understand. ** PayPal.

Will never use them again.

I made a mistake and use Paypal to purchase some items. I notice my mistake when I received the confirmation email. I called the store where I made the purchase and they issue me a refund. Now paypal said my account was Negative $51.00 and took it upon themselves to withdrawal the $51.00 of my refund.

I called and sent them the vendor email stating he received my return, which they said would suffice. They sent me no notification of where the process I was. I called 1/7/15. They had not opened the email attachment with the return notification. I requested verification that I completed all required steps. They refused. They said I would hear from them in 90 days after Dec. 2, 2014. I have made many calls to Ebay, the vendor, Microsoft and PayPal. They have not updated my status in the return process or told me what it was.

After charging about 600.00 worth of goods through paypal connect during the holiday season, I made two payments to pay the bill before the due date. Paypal received the money directly from my bank as was shown on my electronic bank summary. Paypal did not give me credit for the last payment until 10 days after their receipt of it. When I asked the customer service representative about it, she cast doubt on my payments because she said that they were rather large. She stated that they had to see if I was "kiting". I have no idea as to what she was talking about. She said that my email address was incorrect. She asked me for my email address and I gave it to her. She said that the one they had on file was wrong. I asked her what email address did she have on file for me and she stated that she couldn't tell me. I don't trust this company!

I was selling clothing on Ebay. But there are some buyers using power of ebay protects buyers and they abuse that power. This is small thing, the big thing is Ebay restricted my Ebay account and then PayPal limited my money for 180 days. Think about eBay and PayPal doing this to over million people and how much money will they get from their customers. Why government don't do anything to them? They are the big scammer and criminal to their customers. They are the one steal their customers' money to make money. I hope everyone be extra careful of eBay and PayPal. Try not to use their service. You will regret to death if you use them.

My wife made a purchase from Amazon and used PayPal. We've used it with our credit card many times without a problem. In December 2014 we discovered that purchases were not being put to our card but mysteriously we now have a PayPal Credit Account. I am unable to pay the balance without linking to our bank, something I am unwilling to do given all the bad reviews I read about PayPal Credit. There is no place on the web site to cancel. The cancel account button simply says call them on the phone. I called and after waiting on hold for nearly an hour was able to speak to a representative and by being forceful had him pay off the PayPal Credit using our credit card. When I asked him to close the PayPal Credit account he would not do so since the account was opened in my wife's name and only she can cancel it. Since then we have been unable to get through the phone system. This 'service' is a scam. We don't know how we got in to it and we can't seem to get out.

My Paypal account was hacked in the fall of 2014 and it took a while and more than one phone call to Paypal, but eventually my funds were returned to my account. However, shortly after that I received an email from Paypal informing me that my account was limited-- translation: it was all but closed. The reason: I was accused of credit card fraud myself even though there was $0.00 balance in my account. Explain that to me. And Paypal said they had sufficient evidence against me though they would not share that evidence with me. So now I can't buy or sell on Ebay because of most merchants use Paypal exclusively for transactions. I'm frustrated because I was wronged and now I'm accused of the same wrongdoing. In my opinion Paypal has gone down in competence and customer service. Their customer protection has been proven to be flawed. Can someone please look into this for me?

Is PayPal dangerous for your business? Is PayPal dangerous for your customers? Does PayPal force companies to act against the customer privacy? Is PayPal finance situation stable or it’s close to bankrupt? To protect our customer information and minimize the risk for them from today we have stopped accepting PayPal. Another problem is that PayPal has not been able to transfer over €12000.00 of our funds to our account. (PayPal reject the transfer to our account.) In the same time we have seen some news about dismissing 3000 employees by eBay/PayPal in the coming year which explained the current situation of this company. Based on these facts we have disable PayPal module in our website.

My husband and I decided to try and use PayPal credit to buy a computer on Apple's Education website. On the website, it allows you to select PayPal credit. We selected this, thinking it would be a little easier to just pay it over 6 mos. What we DIDN'T know is that PayPal credit is "not accepted" on that site, so it immediately hit our bank account. I turned around and immediately paid PayPal a payment of 1000. Three days later, my account was debited 2800. I called Apple and PayPal for help, and neither was helpful.

Here's the story: my clients paid me on 9/5/2014. Because PayPal does not show the vendor name on their charges (which should be their FIRST change), clients disputed the charge 10/28/2014. They immediately reversed their dispute. Their credit card company re-charged the clients on 11/19/2014. On 12/7/2014, PayPal still claimed to have no resolution, so clients, credit card company, and PayPal all got on a conference call together to try to resolve issue with PayPal. Now, 12/30/2014, PayPal says they still don't have the funds.

PayPal has sent a payment owed from last month to collections!!! After I bought something on eBay, I used PayPal to purchase the item. I forgot that I changed over my bank account information and the transaction never processed. PayPal NEVER CONTACTED ME TO TELL ME THIS. Instead they sent my debt to a collections agency DEVASTATING my credit score. Seven years of paying bills on time all out the window. Thanks PayPal!!! Again just to be clear this debt was from LAST month and PayPal never bothered to contact me to tell me that I owed the money. They are an evil company.

Paypal is a business that sells false advertisements to get you to feel safe about your money being used on the internet. I used PayPal's guest account which is a part of paypal but they discredit any problems that arise from using a guest account. This is the second time an eBay seller has swiped shipping fees which add up to a total of $120.00 and paypal is not willing to help with the situation. Paypal employee told me I should receive a return on my money in three days only to find out the Order was going to be shipped yet paypal claims this is an issue I have to fix. After I called back to find out what was going on they discredited any wrongdoing on their part. I'm just posting this so people can stop getting used by these theoretical people calling themselves the middle man to your transaction until something goes wrong. I will never be a client of paypal again due to the fact they Have been dishonest and costing me money out of my pocket with nothing to show for it. A laziness in your company should not cost me as customer money. I called them day after the order and they said it was cancelled when it really wasn't. Thanks paypal employees. You just lost an expensive customer due to your lack of expertise and communication.

Paypal has no protection to offer to their sellers. If you are using a Paypal pay here, or using them as a merchant account, be aware of the way they handle chargebacks. Anybody can come to your store; buy products and Paypal will just refund them for no reason. It does not matter if it's 30 days, or 180 days. This is just unethical.

I ordered a software upgrade and I paid via PayPal. I never received the installation key from the vendor. I tried contacting the vendor but received a reply saying the email address was not valid. I contacted PayPal thru their resolution process and each time was told that my case was being reviewed (yeah right). I never received any information from the vendor or PP as to why my case was being denied. Now the final reply from PP says "we found that the vendor adequately described the merchandise".

I put an old (collectible) Rolleicord camera on eBay which was purchased by Mathieu ** of **. He complained that the camera was rattled - a fact that I dispute given that it was made in the 1933 - extremely rugged and because I packed it extremely securely. He then recover his payment and kept MY CAMERA. I may book that is not just simple thief - it is Internet fraud and Postal Fraud. Since these are the primary elements that he used to steal from me. So, if you want to make money quickly - buy something from eBay - Claim it broken - keep the item you 'purchased' and then get a refund from PayPal. EBay will tell the victim that PAYPAL's responsible. PayPal will not answer your complaint. Then you sell the item again - this time not using eBay... It's a simple fraud crossing state lines.

There was an error on my account and payments were repeatedly submitted from an outside source. I asked that this source be blocked and it didn't happen. This resulted in over $1,000.00 in fees being charged to my checking account that is linked to my PayPal account and no one seems to care. I've called customer service regarding this and I'm passed from person to person with no resolution other than to now block my Paypal account so that I can't use it and I have a business. The Customer Service agents are so rude, it's appalling. They are smug and nasty and couldn't care less. I even received the comment "yeah well." I need help, not attitude. They should consider some serious customer service training other than how fast they can pick up and hang up the phone. The bank isn't blameless, and perhpas I am not as well, but Paypal is the one in control.

I do online selling business on etsy.com through PayPal. 24-Oct 2014 they will review my account and then put a limit. The limit is postage proof of delivery and provide invoices. I will provide all as per PayPal requirement. After providing this they review my account and say due to some excessive risk involved in your account and suspended my account. As my point of view this is not a valid reason. I will add all document submitted which I sent to PayPal. Invoices is my supplier which can be needed to PayPal. Thanks.

I purchased Microsoft Product and realized the account being charged on PayPal was my checking and I did not have the money available. I asked Microsoft to cancel and then I would reorder after I changed my PayPal account to charge my credit card. Microsoft was very willing, the charge came through and in a very short time frame the refund appears on my PayPal transaction listing. The charge goes to my checking account immediately on that day. Now it is 4 days later and my $116.00 is still not showing in my PayPal balance. How is this okay? The company already issued the refund so why do I have to wait.

Paypal held the payment from my client for three weeks before releasing it to me. My client received her product, and paid promptly; however, Paypal (without expressing it clearly during any of the transaction) held the money "to make sure both parties were satisfied with the transaction." I called after two weeks to find out what the hold up was, and the customer service rep said it was because the amount was an unusual amount for my normal business transactions. This didn't sound right because I've taken payments over $1000 before. When the money still wasn't there in three weeks, I called again, and a different service rep said it didn't matter what the amount was, that because my client checked "goods and services" during the payment process, the money had to be held for three weeks. Now, here I am almost a month after the sale. My client has my product, and I have yet to be paid. To say the least, I am very dissatisfied with the unnecessary delay and will do everything in my power to never use this inefficient service again.

After spending twenty minutes trying to close my account, using PayPal's instructions which were completely useless, I called their consumer help line. After listening to 5 minutes of nonsense I'm told I can close my account online, which was the very reason for my call in the first place. When I go back online to my account, PayPal tells me I CAN'T close my account! Really? Since when can a consumer NOT close his own account? When I go to the "PayPal community" with this problem I find that almost everyone using PayPal has extreme difficulty closing their accounts. Since when is it legal to hold a consumer hostage to his own account?

I cannot access my own account for expenditures before September of this year. I have to apply for that information and now wait for 72 hours. I write to service@Paypal.com and they respond saying that they don't do email responses. Say what? What substandard service! Phones ring and ring. No answer.

Paypal has AWFUL customer service. I placed a transfer, through Paypal, FROM MY bank TO Paypal. Within 2 hours of the submission, went online to cancel but was unable to do so. Called Paypal and was connected to one of the stupidest reps on the planet. Told him I needed to cancel the transaction and was informed that he couldn't do it because the cancel button was no longer visible on his screen. What??? So for a 3-5 day transaction, within a 2 hr time span, the submission cannot be cancelled? Ridiculous. Can I cancel the account? No, because there's a pending transaction. Right but it's pending TO ME!! After I was finally able to be transferred to a supervisor (after asking at least 3 times because he kept saying that no one above him could help me), that person explained that the transaction cannot be cancelled because it was more that 5-10 minutes after the submission. Really? Where's the shovel because that reeks. Needless to say, I should have read reviews prior to signing on to it and I will inform everyone to NEVER use this service. I only used it as a means of filling the Paypal prepaid card for easy shopping but it will be cancelled as soon as humanly possible. I will definitely use AMEX prepaid instead.

I'm an Ordained Minister, and while out of town recently, I counseled a woman over the phone in NYC where I live. She paid me via PayPal. This was on October 27th. Imagine my surprise on November 12th when I got a notice from PayPal to say that she had never authorized the charges and the money was taken from my account. I was invited to dispute this, which I did. I'm not the most computer literate person, but I had help and we sent 4 x screenshots of texts that she had sent me: Requesting the service; Making a date and time; and Agreeing to pay via PayPal - which she did. As far as I'm concerned, this is SMOKING GUN PROOF OF A REQUEST FOR MY SERVICE WHICH I PROVIDED THE FOLLOWING DAY. How can PayPal then say that her complaint is justified, case closed, and I have no recourse?

I am very disappointed about using PayPal doing a purchase with a China vendor. Item was not as described (dress). I contacted vendor and complained, they suggested for me to keep item and they offer a discount on my next purchase. I said no and decided to return it for an exchange for something else or refund. Since I used PayPal I opened a claim through them. I shipped dress to the address provided in China, waited almost a month. Vendor says they still have not receive it. PayPal requested a tracking number, I sent it, and today I just received an email telling me that my case is been closed, since my tracking is invalid! I even sent them a payment receipt along with USPS tracking! All I have now is a bad experience of a $85.00 transaction buying from a China vendor using PayPal. I decided to share my bad experience to help others not go through this...

Several issues: 1. My original Paypal account was frozen by the company when I changed from a bank to a credit union. In this process, a payment to an ebay merchant "bounced." I had to send the payment of $2 overseas in cash by snail mail. I hope the merchant got their money! 2. When I tried to resolve the issue it was literally impossible to do so online, so I had to have three different phone calls to Paypal to get it resolved. We had to close the account and open a new one. This meant I needed to set up a new email because Paypal's system refused to accept the email that had been on the old account. *Note* I must say the call center staff are professional, friendly and helpful. This is A+ for Paypal. But I am sure Paypal does not pay them what they are worth and probably has them on some kind of pressure counter quota system, in order for them to get decent pay.

This company has started removing $50-$200 from my bank account daily and I have paid them off in full monthly. This interest money that they are REMOVING DAILY is intended for other bills. This is the WORST level of credit card company EVER!

I am a first time user to PayPal and I will NEVER use their services again. You would think a refund using a site like PayPal would be easy but that is far from true. PayPal uses credit card wire transfers to exchange funds from buyer to seller and most people would think that it would be the same from seller to buyer if need, but no that is not how it works. Even though sellers can get their funds right away buyers do not have the same privilege or respect in the reversed situation. They can hold your returned funds for 30 days and if they are not refunded by 30 days the only solution PayPal offers is to file a report and they will investigate. Also when contacting PayPal at 1-888-221-1161 the customer service representatives give you the run around and do not even have consistent company training or policies. I had several CSRs and even a manager straight up lie about the issues with my refund and blamed my bank for the problem. I addressed issues with my bank regarding PayPal to find my money had not been processed or transferred to my account/ bank. The lack of customer service and consistencies in company polices/ training is appalling. PayPal and its CEOs should be ashamed of how they treat their customers and their company standards.

I set up an account for myself and the company I worked for over 10 years ago when eBay was just starting to get really popular. One day checking my account, I saw that the purchases that I had made for the company were being charged to my personal account. I called PayPal. This woman with a sugary sweet sappy attitude answered the phone and when I explained the issue, she accused me of fraud!!!!

I made a contribution for one time and PayPal made auto monthly. The problem is I don't have a PayPal account and I don't want one. I made the contribution with my debit card and not to PayPal and somehow they got their fingers in it. To get a phone number that works, they want a phone number from you but I don't have an account. You can't send an email - no account, what do you do. I don't want to be on their list or a customer - I don't like them!!!!!

This site is an absolute joke. My dad bought me hyper quickness sneakers which were 50 bucks (Pretty cheap). We paid that and now they are charging my dad 70 dollars extra and we already paid the 50 bucks! Paypal is a ** joke and is terrible. It's a scam.

Today I called PayPal to appeal the decision to close my claim stating the tracking information I provided was invalid. On speaking to customer support they agreed it was closed in error and he confirmed my return can be tracked to the international hub as I advised. So my claim has been reopened after I appealed and the status of my claim has gone from "closed" to "appeal being reviewed by paypal"...hopefully this problem will soon be resolved

PayPal and their rogue agents almost got away with stealing money from me. After spending an hour with them on the phone, I was able to finally get my money back. Add that to their default practices of freezing funds, transfer delays and you get a terrible company.

They find in my favor, tell me to return item, I say can't it was a digital item sent via email... 14 days later I get a notice they could not find in my favor, and are not refunding money. WTF....

I have tried to contact them so many times and they just keep sending me to FAQ's and telling me to click customer service, which is another FAQ. The customer service is ridiculous and they still haven't given me my money back. The item I received was in NO way new with tags, and it was horribly damaged, but both eBay and paypal have done NOTHING to help. Do not use these services! They'll just cheat you out of money!!

I need full refund of $266.99. PayPal I don't trust you anymore!!!!! I ship item back, I have fact! I don't have my money back, it is fact! I'm very disappointed of PayPal!! Check my account.

Accidentally used PayPal Credit without ever signing up for it. Usually you see an icon for PayPal, but this one was for credit. Couldn't find where I owed or how to pay. Had to contact Paypal credit and sign up then give access to my bank account. I later cancelled my bank info after receiving a confirmation of payment number. Now they say payment was rejected, but don't show that I still owe. Highly confusing and a pain in the ass.

I used to think PayPal was a convenient and good organization to protect consumers. But when I came up against a DOA case and demanded my full refund, DWI denied my right of warranty and wanted to charge me 15% restocking fee. I made a complaint to PayPal, but they just prolonged the case, ignored all my evidence and finally decided the outcome in favor of DWI! The reason I think was DWI paid them (they charged me 2% for using PayPal) to protect their interests, even when they are completely on the wrong side - like in my DOA case. I never trust PayPal again. So customers beware, PayPal is definitely not a good company as you might think. They are ready to betray you for their own interest. You just can't trust them, especially when your seller pays them something (by surcharging your payment, like DWI in this case).

I got jack $49 by the seller using the Paypal. Seller sent me the wrong item because seller know you will ship the item back. I call seller and they said no worry, as soon as they got a return they will refund me and seller tell me where to ship it to them, other location that not register to PayPal. And in my case seller use a drop off shipper and ask me to send it back to same original drop off shipper that the package that ship to me. Then they claim to PayPal you sent it to the wrong place. They never get it because they know PayPal will not do anything. All PayPal asking is the tracking number. A week later PayPal said case close because it's my fault. This is a good way to make money for those bad sellers, right.

Paypal is not a PAL. DO NOT USE PAYPAL. THEY ARE NOT A REPUTABLE COMPANY. They say I owe $15, I say I don't. They refuse to send me a breakdown of credits and charges.

PayPal is a very convenient way to transfer monies but it charges extremely unreasonable fees for items sold. Unless you are transferring monies to friends or family, that transaction is free. You will be charged fees more expensive than state taxes or a merchant fee and the only thing PayPal processes is an email. I know there is more than that but seriously!! I sold an item for $590 and PayPal had the right to pay themselves 10% of my transaction. Are you kidding me?? They get $59 of my money to cover...what?? I'm sorry but I will no longer use PayPal. I sold my item through eBay which also takes a cut but less than PayPal! I don't get that at all. They're all a bunch of thieves. There are ways to protect your transactions and you don't necessarily need a third party to do it!! Seller beware!! (and, yes, I did know prior to sale but needed to sell...just want to inform in case you don't).

I had a charge of 41.95, I cancelled it through bank. Days later PayPal let this go through on my second payment method, my credit card. I've had my case denied 3 times and a company called Pins and Codes are frauds too. I got an email from them saying the site was down. I couldn't have made charge said it's being refunded. That's been days ago I'm at a loss for words at the way I was treated and PayPal and Pins and Codes are crooks.

PayPal appeal denied for being honest person! I recently opened a PayPal account two months ago in order to sell the inventory I bought and accumulated from Macy’s throughout the years as I am an employee in that department store. Every holiday we get Presales and items up to 50-70% off so it's a privilege working there and having an ebay to sell sounded great. So I went ahead and asked my Friend to borrow his ebay on Oct 2014 so I can list most of the stuff as he has high limits to sell. I went ahead and sold in his account for 1 month and half. Made $14000 as I tried to get rid of most of my inventory for the holidays. I'm thinking this is going to be a good Christmas for my family. Over the course of that month and half, sold over 190 items, just 9 returns as buyers said that items were dirty and defective or changed their minds. I refunded them.

Buyer purchased an iPhone from me on a third party site that uses PayPal for transactions. The listing clearly stated it was for use only with Verizon. Buyer tried to use a non-verbal SIM card and it would not work. He tried to get me to accept a return via the third party site, but I told him I was not able to accept it. He then opened a PayPal dispute, claiming "item not as described". I submitted the original listing showing that it indeed was as described and provided proof that he refused to answer my questions. So, I escalated it, thinking PayPal would actually review the case and rule in my favor. The buyer bought something without reading clearly and found out he bought something he couldn't use. I am not Kohl's or WalMart. I don't do returns unless something is functionally wrong with what I sold. I contacted PayPal "support" who offered me this little gem: "We don't know if the buyer is lying, but we have to side with them." So much for seller protection. I will NEVER use PayPal again. I am taking my business to Dwolla.com.

Business account closed before making one transaction. I opened a business account with paypal. I provided all the documents requested. Did not make even a transaction and paypal limited my account. Can't get an answer from their customer service either.