myFico.com Reviews

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About myFico.com

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Pros
  • User-friendly interface
  • Accurate credit score information
  • Educational resources available
  • Responsive customer support
Cons
  • High subscription cost
  • Limited update frequency
  • Difficult cancellation process

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myFico.com Reviews

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    How do I know I can trust these reviews about myFico.com?
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    Page 1 Reviews 0 - 10
    BillingHonesty & Transparency

    Reviewed April 24, 2026

    They mess with your scores. This company is fraudulent. On all these Experian Equifax and TransUnion sites. I have beautiful scoring. Very high scores. But on their site just a 700! Gtfoh. These site ain’t no good. They lie to hurt us even when all bills are paid and you have no debt. And it’s super hard putting in request to have wrong or incorrect information on their site. Don’t trust this site.

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    Refunds & PayoutsStaff

    Reviewed Aug. 5, 2025

    DO NOT sign up for any service with this company. They are all about their money, will make it hard for you to cancel, and they refuse to issue refunds of any kind. Very predatory in my opinion. Your best bet is to get the free service or subscription through Experian.

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      Customer ServicePriceOnline & AppRefunds & Payouts

      Reviewed May 24, 2024

      I was double-billed for the same service in the same month. Customer Service at MyFICO stated that they have a "No Refund" policy even when their website gives an error that results in a double charge.

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      Customer ServicePunctuality & SpeedStaff

      Reviewed May 5, 2024

      I can not delete my information. I get denied in the trust center that my request is denied. I get emails saying my request was denied because my acct is active. I called in to several reps and spoke to supervisor Daniel and keep saying my account is cancelled. I am able to log in and I keep trying to request my information to be deleted and I keep getting emails from Zendesk saying is denied because the acct is not canceled. Around and around I go. I am afforded to have my information deleted under Civil Code section 1798.105(d). My request for deletion is **. My account can't be canceled because I can login, and I keep getting emails saying it's not canceled so I can't delete my information.

      I have tried 3 different browsers, incognito mode, clearing cache and cookies, talking to several reps and the supervisor Daniel several times. To no avail you keep denying my request for my information to be deleted even though you know it is my right to do so. Because of that this company, in my opinion and experience won't let me cancel my subscription or my acct or delete my information per the law. Everyone in my opinion should away fast and hard from this company before they do the same thing to you.

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      PriceLoan ProcessRates

      Reviewed May 19, 2023

      Congress needs to make FICO provide their algorithm. They can't because it's gotta out of hand, even they don't know what the fk is going on. example: I paid off my Bmw Financial loan on my car. It dropped my FICO score an average of 30 pts across the three credit reporting companies. example: last week my Experian FICO dropped 23 pts. Why? no reason. Nothing changed. Investigate FICO! They cost Americans millions in higher interest because they work for the banks.

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      Customer ServiceSales & MarketingPricePunctuality & SpeedOnline & AppRefunds & PayoutsBillingRatesTimelinessHonesty & Transparency

      Reviewed Jan. 9, 2023

      I kept a account with them for over a year and no problems canceled it. About a year later I decided to look at it again. I found it online for 29.95 a month. That was cheaper than the 39.95 I was paying before so I went to sign up for it and first matter was they didn’t charge me the 29.95 they had advertised and they charged me the old rate at 39.95. I just let it go but after a couple of months I decide to pause my account, that was a option they have on their app so I did. I had planned to leave it that way for a while and turn back on later. So the next month I get a text on my phone where they bill me 39.95 on the 3rd day of the month. That was the same day I paused it the month before and I hadn’t took it off pause.

      So I call them up and tell them what had happened and I hadn’t realized that they had turned the pause off the month before and charged me on the 4th. They had my services on the month before and I never used them one time because I hadn’t realized it was on. So I ask for a refund and the refused to refund me my money from the month before. So since they charged me on the 4th I shouldn’t have been charged till the 4th so it was a day early and they would not refund that money either even though they charged early. They said I had to keep it for that month, but I never used it and they didn’t send a copy of my termination till the next month. These people are nothing but low-life crooks and they're supposed to be a credit reporting agency. Supposed to be know by a good example, trustworthy, honesty and integrity. None of the above. Just lying, thieving conmen.

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      Customer ServiceStaffRates

      Reviewed April 30, 2022

      Bad experience, greedy, money hungry company more interested in getting their monthly fee than anything else! Customer service representatives are robotic and non-caring. Spoke to two different representatives for 20 minutes and it was like talking to a wall.

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      Refunds & PayoutsBillingLoan Process

      Reviewed April 26, 2022

      I paid my auto loan, credit cards in full. Fico has sent my credit score to Experian BUT, because I paid all my debt obligations my credit score from 751 went down to 698. I am penalized for having 0 balance on my credit cards or my car loan. I am punished for paying off all my loan obligations to apply for home loan. The scoring model they use is unfair and unjust. How in the world I am penalized for paying off my debts? It is wrong!

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      Customer ServicePunctuality & SpeedRefunds & PayoutsStaffTransparencyTimeliness

      Reviewed Sept. 24, 2021

      They don't have it where it can be a review made on Google or a section on social media.. So you know the guys are ripping people off with inaccurate information. I paid for the subscription thinking I would see differently. Come to find out it was wrong information. I contacted them same day I signed up. 8/30 they don't do refunds so I waited. My acct was updated 09-13 of this month with inaccurate information. Contacted the call center on the 13 to see why they gave me a ** of excuses. I gave them my update from Experian themselves of what it should be and 2 other sources that corresponding with the rest of the scores. They basically said they don't know what to tell me.

      I paid to get an updated Equifax while on the phone to see if it would show an update and with that update it didn't move. It was still wrong. I did a soft pull on my credit the night before and my scores was higher. Later on that night I applied for mortgage and my scores was different as in higher. Asked them to delete my account, they send me a link with no instructions... This company is by far inaccurate and not so professional.

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      Reviewed July 10, 2021

      If you want the best app to track your credit scores this definitely is the way. They provide you with over 12 different fico scores and they use the models that most companies use when evaluating your credit worthiness. If you don’t have this app it’s time to invest in it.

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      myFico.com Company Information

      Company Name:
      myFico.com
      Website:
      myFico.com