JustFlowers.com Reviews

I would be just repeating the same dissatisfaction as everyone else here. THEY ARE HORRIBLE! After threatening them with calling A.E. to refund, I did get a full refund. It was a local delivery in Delray Beach FL. They couldn't make it happen. Then gave me crap... It was my fault for picking JUSTFLOWERS, I was looking online in Delray Beach florists, there were 4 or 5. I just picked the worst one..

I ordered flowers to be delivered to my friend's viewing and funeral service on Saturday. I was notified by my friend's brother that they never arrived for the viewing on Saturday so I called customer service and they said they were unable to deliver on Saturday for the viewing but would have it delivered for the funeral service on Sunday. I am in a different state than my friend's, and well after the time of the service, I was notified that they could not deliver the flowers today as well and wanted another address to deliver the arrangement to on a different day. I have no trust in this company to deliver anything, and requested my money back. This is very upsetting to me, because my friend's family knew I was sending something and they were looking for it and it was never delivered. It added undue stress to my friend's family on a day that is already sad and stressful! Save your time and money and do not order from this company.

Order a dozen flowers advertised as $49. Additional $23 for handling and delivery total $82. Delivered a day early and then I received a call saying they were charging me an additional $19 to cover local florist minimum requirement. This is completely misleading. I had no opportunity to dispute as they already delivered the flowers, then billed me. After a long debate with two separate managers, they refunded the additional cost. Big deal! This is misleading. I highly recommend never using this group and I certainly won’t. They ruined my anniversary.

DO NOT ORDER FROM HERE!! I made the mistake of ordering yesterday. Ordered the Twin Tropics orchid. They were supposed to be delivered by 4pm, it was after 6, nothing like the picture and they did nothing.

DO NOT USE! They call you to verify everything over the phone that you just put in on their webpage. It’s very shifty sounding when I asked if they would do this every time I ordered they said yes. Giving this information over the phone is unacceptable. Now I can’t even trust that my gift will be delivered or will look like what their webpage photo looked like.

I will NEVER use this flower site in the future. They forgot to process my order that I paid express delivery for and my wife didn't receive her flowers on our anniversary. Waited for 20 min on hold to be told they would not refund my order. DO NOT USE THIS SITE.

DON'T WASTE YOUR MONEY ON THIS WEBSITE, I have ordered from them twice and BOTH times I was promised the express delivery which I paid for and gave them all the information they needed for delivery. I placed my order in the early morning hours around 7am and by lunch time I never received any information from them on my order. After I emailed asking about it, all I get back is, "We received your order and are working on it."

AVOID. Pick anyone else! After offering me a delivery date for my order I was contacted the DAY OF DELIVERY to inform me they could not deliver due to a holiday (if that was the case that date should not have been offered). After rescheduling I was contacted on the NEW day of delivery to be informed that there would be an extra charge for delivery, would I just authorize it. Communication with these folks is slow and they are simply telling you what you want to hear rather than what the situation actually is. AVOID.

Ordered flowers for my girlfriend to her work on 8/30 for a special occasion which were to be delivered on the same day per the website. They were unable to fulfill this request. I called the next day to request a refund and was told it was going to be delivered today, even though my girlfriend isn't at work. Because I hadn't called immediately, they are unwilling to offer a refund. When I mentioned that I never received any e-mails/text about my order, or the fact is was not deliverable, I was called a liar and told according to their e-mail logs, I received it. I have an IT background and certainly did not receive their e-mail. I mentioned I was going to request a charge-back from my bank, to which the customer service rep, "not a problem, we win those all the time". The absolutely most vile, disgusting, and down-right dishonest company I've ever had the displeasure to work with.

Attached is a picture from the Justflowers website and the second picture is what I actually received from Just Flowers/Maria's Florist in Pennington NJ. I paid $98.46. There were clearly no single stem roses, and no ribbon, and not at all what the website shows. Their only response was that, "The florist is allowed to substitute, and they kept to a purple theme, and we'll give you a $15 credit." You decide for yourself, but for me, never again will I order from Just Flowers or Maria's Florist. Is it just me? I could have gotten this at a supermarket for $20 and paid Uber to deliver it for a lot less.