JustFlowers.com Reviews

DO NOT USE THIS COMPANY!!! I ordered a bouquet for my sister in law as she finished chemotherapy. On her last day of chemo, she didn't receive her flowers. The next day, the company called to say they would deliver that day. By this time, I was anxious about getting the flowers to her on such an important day. I originally ordered some chocolates for her, and was told, on the NEXT DAY that they didn't have the chocolates. I ordered another option. Bottom line - DO NOT USE THESE PEOPLE! I have to say that, a day later and a dollar short, my sister in law did get her flowers and was very happy with them.

Not reliable. I recently ordered a $150 arrangement for hospital delivery on Sunday. When calling customer service they promised they would be delivered on Monday. When they weren't delivered on Monday I called customer service and they promised they would be delivered on Tuesday. When They weren't delivered Tuesday I called customer service and they said they would reschedule for Wednesday. Account **. I canceled my order.

DO NOT USE THIS SITE. I ordered two arrangements. One was delivered. I was overcharged for BOTH. Because they were birthday gifts I DID NOT STOP PAYMENT.

First of all I am 72 yrs old and this was the most poorest Company I have ever purchased in life. Sent the wrong order the first time and the second time they delivered was short of full order. Personally wood advising PEOPLE TO VOID THIS FLOWER SHOP! THANK YOU FOR ATTENTION!

DO NOT USE THIS COMPANY! I ordered a floral arrangement worth $80 and 5 days later was still not delivered. I called them 8 times and kept getting the same response, that they were already delivered or they will call me when they are delivered. I've been robbed. Order #**

Ordered a $114.00 basket plus a $25.00 delivery fee on Sunday. Delivery was supposed to be Monday. The flower basket was not delivered until Tuesday. It was much smaller than the picture of it on the website. It looked like the smaller category of the basket. It arrived with no card. I had personalized a card for my 84-year-old mother. I have attached photos. First photo is from website and second photo is the actual basket they delivered.

If I could leave a 0 star review, I would. I ordered the Spring Fresh Bouquet arrangement for the funeral of our uncle. There were 3 tiers of arrangements to choose from for this arrangement. I ordered the the top tier which was $69.99. What I received looked nothing remotely close to what was advertised in the photo on their website. I took pictures of the advertised photo and what I received and emailed to them per their instructions when I called to complain. All they kept telling me was "the arrangement was filled based on the recipe." I was told the flowers that were used were exactly the flowers in the description. That is not the issue I have with the arrangement.

FLOWERS! WHAT FLOWERS??? I ordered an arrangement on a Thursday for an overnight delivery to a funeral service on a Saturday. The arrangement NEVER arrived. When I called to inquire, I was given an apology and told they would deliver the arrangement the next day if I provided the address. The address was given, no delivery the next day OR Monday. They sent an email stating they were unable to deliver and would an apology from their company. Never trust this company. They are incompetent and unreliable. They did not offer anything to compensate for their negligence. I wanted to honor my loved one's family, and that did not happen thanks to this subpar flower company.

I ordered a bouquet with white and red roses for my only daughter's first wedding anniversary. I chose a bouquet of red and white roses for $131 (2 dozen from the pic) and my daughter received 1 dozen red only. I even can see on their website I could have ordered 2 dozen all red for 129. Customer service is calling this a substitution. Offered me $7 credit. Then $15. Save your money and time and go directly to the forest. Google reviews show this is standard practice for JustFlowers.com. I wonder since they are a 3rd party they do this increase their profit.

The only reason I have given 1 star is because there isn't an option for a negative star. I ordered flowers on Sunday and was told they would be delivered Monday. They were delivered on Tuesday by Thursday, 2 days later they were mostly dead. I spoke with just flowers and was given a $5. refund and was offered another $5. refund after I sent a photo of the bouquet. I just spoke with them again and was told that it was fresh when delivered but they couldn't control what happened after delivery. Fresh arrangements don't die after 2 days. Lesson learned. Buyer beware.