JustFlowers.com Reviews
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About JustFlowers.com
JustFlowers.com is a website that sells flower bouquets, plants, holiday arrangements and other gifts that ship throughout the U.S. and Canada. Its large online selection of flowers and add-ons helps you send gifts from afar. The company also offers express and same-day delivery options.
- Express and same-day delivery
- Vast array of options
- Gift baskets available
- Cluttered and outdated website
- Can be expensive
Featured Reviews
What is JustFlowers.com?
JustFlowers.com is an online floral retailer that’s based in California and has been operating since 1996. With its large network of florists and vendors, the company is able to ship all kinds of flowers nationally and to Canada. It also offers express and same-day delivery. You can order by occasion or by flower or plant type. JustFlowers.com also carries gift baskets featuring candy, meat and cheese, fruit, chocolate, coffee, scented goods and teddy bears.
How does JustFlowers.com work?
JustFlowers.com works with florists worldwide to fill online bouquet orders. The company ships some items in as few as four hours, focusing especially on swift delivery for funeral flowers. Its website also has tips on flower care and color meanings to help you choose a bouquet. JustFlowers.com guarantees fresh and beautiful presentations; if you’re not satisfied with your arrangement, you can contact customer service within seven days to solve the problem.
JustFlowers.com prices
Most of JustFlowers.com’s arrangements cost between $49.99 and $99.99, though its larger displays can run $180 or more. Its site also has a section for flowers under $50 if you’re looking for a deal. Its small gift baskets range from $57 to $87, and larger baskets cost between $112 and $146.
The prices listed on the website don’t include taxes or handling fees, and shipping costs extra (express shipping is an additional $4.99). JustFlowers.com’s service fees start at $9.99, though this is sometimes included in shipping. Phone orders are subject to a $6.99 fee, and there’s a $29.99 minimum requirement to order.
JustFlowers.com FAQ
Does JustFlowers.com offer express delivery?
Yes, JustFlowers.com has an express delivery option for an additional fee of $4.99.
Where is JustFlowers.com available?
JustFlowers.com delivery is available throughout the U.S. and Canada.
Does JustFlowers.com work with local florists?
Yes, JustFlowers.com works with a large network of florists across the country and worldwide to fulfill bouquet orders.
Where is JustFlowers.com located?
JustFlowers.com is based in Los Angeles, California.
Is JustFlowers.com legit?
JustFlowers.com has been operating for over 20 years, and while the company does have some good reviews, it’s worth looking at what other customers have said to see what problems you might have. JustFlowers.com is a solid choice, but it's worth shopping around and looking at other available options.
JustFlowers.com Reviews
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- 4,805,835 reviews on ConsumerAffairs are verified.
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- 4,805,835 reviews on ConsumerAffairs are verified.
- We require contact information to ensure our reviewers are real.
- We use intelligent software that helps us maintain the integrity of reviews.
- Our moderators read all reviews to verify quality and helpfulness.
Reviewed Jan. 5, 2026
Sorry services. Couldn't get order delivered then wanted to charge extra after 2 days to get it delivered. Never use them again then they are a scam place. If it would let me I would give a minus star.
Renita Baker, we received your order on Saturday night at 7:16 PM for delivery the next day on Sunday. Deliveries on Sundays are not guaranteed. Also, some local florists have minimum dollar amounts for orders. We are committed to matching you with a local florist that can fill your order for your selected item's paid dollar-amount. However, there are rare occasions when the most cost-effective local florist's minimum exceeds the amount you paid for your selected item.
Reviewed Dec. 29, 2025
I ordered a Christmas arrangement on 12/22 for delivery on Christmas Eve. Not only were they NOT delivered, I was told by 3 different people on 3 different days that were delivered on the 24th at 4 pm. I asked my boss if she received a package and she said she didn't. I let them know what I was told and they said they would contact the florist. I made a few more calls over the next few days and they were still waiting for the florist to get back to them.
Instead of a phone call. I got an email from Just Flowers stating the florist tried to deliver the flowers on the 24th but the address was wrong. I got the address from my boss through a text and I can guarantee she knows her own address and each time I called they confirmed the address so I know it was correct. I asked for the name of the florist and was told they can't give out that information. Now I'm being told they can't cancel the order and I would have to talk to a manager or supervisor and was put on hold, then told all the supervisors were busy and someone would call me back - that was over an hour ago.
We apologize for the problem you are experiencing with your order. We will make every attempt to rectify this situation as soon as possible. Your order has been forwarded to our Customer Service Manager for special review. Thank you for your patience and understanding.
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Reviewed Dec. 28, 2025
I ordered 2 flower arrangements for Christmas delivery which I paid extra for too. I also paid an upcharged for additional flowers and what was sent wasn’t even close to what I ordered. I had to make multiple calls about orders and didn’t get pictures from florist too.
10302959 - Rescheduled for delivery on 12/29/2025
Reviewed Dec. 24, 2025
On Dec 22nd, We looked up a florist in WV to have a local florist deliver flowers the next day for a birthday. Just Flowers popped up. It said it delivered to that town and surrounding areas. Same day delivery it said. I chose a bouquet to be sent on her birthday, the next day, for the 23rd. It said it wasn’t available to choose from a list of bouquets that were available to be delivered on the 23rd. I chose another. It said it would be delivered by 6 pm unless I pay 4.99 extra to have it delivered by 1 pm. We paid the extra to have it delivered by 1:00 pm.
About 4:30 my phone said I had a voicemail message. I listened to it and it said it was regarding our order to call an 800 number. The number she gave went to a blue cross insurance. On my voicemail was another number on top that I called. It was from California. This is obviously Not a local florist at all. They informed me they exhausted all of their efforts and could not find anyone to deliver the flowers and wanted my permission to have them delivered the next day. I said no and requested my money back. She then said she’d give $10 off if I’d have it delivered the next day. I informed her that it was ordered to be there on her birthday and we were headed that way the next day (8 hour drive) and that I would just get some on our way from a store. Please give my money back.
She then wanted to just give me credit to be able to order again later. I again told her no, to give our money back. She then put me on hold to be able to start the process for “cancelling” my order. She came back on to tell me they were processing to cancel my order. It would be 1 or two business days before I see the return. She apologized. I received an email apologizing and wanting me to give permission to send it the next day and another saying they were canceling it and it would be up to 4 business days.
Stephanie McClung, there isn't a single, local florist in existence for the area requested. However, there are shops further away who at times are willing to deliver that long distance. Not this holiday week though.
Reviewed Dec. 23, 2025
Updated on 12/24/2025: This is another review to follow up on the gift basket that was supposed to be delivered today by 6 pm EST. The recipient didn’t receive the gift basket. I called customer service and they said that they didn’t get a confirmation from the local shop. I don’t know how they can guarantee a delivery time if they have to wait on the local shop to tell them when it can be delivered. This is false advertising. When I asked for a refund they told me I had to wait until the shop opens tomorrow. I will be calling back in the morning to follow up and I want the name and number of the local shop so I can communicate directly with them.
Original Review: I’m waiting for my gift to be delivered to my cousin in Prince George, VA. I may have wasted $140.00. I hope not. It was supposed to be delivered yesterday. I made some changes so I hope that it will show up today.
Order received on Monday at 12:58 PM EST which was past the cut-off for the only local florist in that area. It is scheduled for delivery today before 6:00 PM EST.
Reviewed Dec. 20, 2025
I rarely write a bad review for anything, but in this instance, I'm compelled to, because I don't want anyone else to make the same mistake I did in ordering from Justflowers.com. Because I couldn't be there for my twin sister's funeral, since I have terminal cancer and live hundreds of miles away, I spent almost $300 dollars ordering what I thought would be a be a beautiful arrangement, and I paid extra for a banner saying, "Beloved Sister." My cousin sent me a picture of what was delivered. It was an ugly cheap-looking Christmas wreath and included a banner saying, "In Loving Memory." Those flowers were supposed to be there to represent me, since I couldn't be there in person, and I can't begin to say how heartbreaking it was to see the picture of what was actually delivered for the funeral.
Karen Livesay, we have yet to receive a photo from you. Please e-mail a photo of what was sent to service@justflowers.com. Also, we called the phone number on file for Merlin Livesay a few times before making some substitutions to have the wreath delivered on time but no one answered the phone. Voicemails were left and e-mails were sent without a response until hours later.
Reviewed Dec. 18, 2025
My flowers were supposed to be delivered on a Friday but they were delivered five days later. The flowers delivered were from a grocery store with the price tag of 5.99 on it. I had ordered a pretty Christmas bouquet and that’s what they delivered!!!
Holly Johnson we apologize for the problem you are experiencing with your order 10298926 to Twigg and Peggy Caldwell. We will make every attempt to rectify this situation as soon as possible. Your order has been forwarded to our Customer Service Manager for special review. Thank you for your patience and understanding.
Reviewed Dec. 16, 2025
Someone had been kind enough to put their phone number on a spam list. They have been nothing but courteous to me, I've ordered flowers through them numerous times and no they aren't perfect but who is? I've made mistakes and have truly appreciated their politeness and immediate resolution.
Dawn, thank you for the feedback. Please bear in mind that you did in fact place an order with us on December 11th.
Reviewed Dec. 16, 2025
I very specifically stated that the flowers must be delivered on Monday; 8 December because this Mother's Day in Latin America. The local subcontractor did not deliver them that day. Once I started investigating JUSTFLOWERS, stated their truck had broken down. I told them nobody contacted me to see if I still wanted them delivered the next day, had they done so they would have been NO. So they did in fact deliver them after 1400 hours the following day, and I asked for a refund.
I spoke with two different customer service representatives and a supervisor who all stood by the fine print (that nobody reads, including me) that the flowers can be delivered the next day... What a weak excuse to hide behind. I hope that my horrible experience will cause anyone reading this to choose another vendor if you want flowers delivered on time. I am a retired GI who just wanted to get Mother's Day flowers delivered on Mother's Day and they failed. EPIC FAIL and worse response to their failure.
Walter Truax we apologize for the problem you are experiencing with your order 10297921 to Daira & Cecilia Birmingham-Wong. We will make every attempt to rectify this situation as soon as possible. Your order has been forwarded to our Customer Service Manager for special review. Thank you for your patience and understanding.
Reviewed Dec. 15, 2025
We order an arrangement for a friend’s funeral. We were fully embarrassed as to what was sent. I had a call the widow two days later and apologize for the weeds that was sent. All JustFlowers could say was, "We will return five dollars to your credit card, for compensation." Really. I think you can tell by the pictures what I ordered and what I got.
Barbara Lombardi we apologize for the problem you are experiencing with your order 10297871 to Mark Plubell. We will make every attempt to rectify this situation as soon as possible. Your order has been forwarded to our Customer Service Manager for special review. Thank you for your patience and understanding.
JustFlowers.com Company Information
- Company Name:
- JustFlowers.com
- Website:
- www.justflowers.com