JustFlowers.com

I ordered online being guaranteed delivery the next day. That never happened and they send an email to say that there is a delay without any explanations why. I called them and I was told that they called me but my number was disconnected. This is a lie, my number is fully activated and functioning. The manager refused to talk to me. The second day, they waited until the end of the business day to email me about another delay, at 6 pm, again not refunding my money, and not being able to tell me when the delivery was going to happen or if it was going to happen at all.

I placed an order for a family friend that has passed away, the order was to be delivered Saturday, then no delivery, they called me Sunday to Deliver, Sunday no delivery, got a call from the friend saying no flower delivery all weekend, Monday no delivery. So we cancelled the order, they started a new delivery for Tuesday, now they won’t send the new order, they will not honor the new delivery. If they are supposed to be delivered on Saturday, how is it acceptable on Monday afternoon, no email, and no phone call, and the address originally was only for the weekend which I stated in the phone conversation. Very disappointed and the manager will not rectify the situation.

DO NOT DO BUSINESS WITH JUST FLOWERS! My flowers were supposed to be delivered on Saturday, today is Monday and they still have not been delivered. No refund will be issued per Just Flowers. Horrible customer service and no resolution. BEWARE OF THIS COMPANY!!!

I ordered flowers early morning on 8/6/20 for delivery 8/7/20 to a school, wishing my wife a good first day back with her students. Just Flowers claims it delivers to schools by 2pm. At 3pm, when school closed, I texted my wife and learned that Just Flowers did not deliver as contracted. They never informed me that they decided not to make the delivery, so I could not make alternate arrangements. Today I learned that the company knew it could not deliver as of 8/6.

I had a horrible experience with Just Flowers and please beware before you purchase flowers. I ordered a bouquet that was beautifully displayed on the website with orange, yellow, red and pink flowers and LIMITED green fillers. I even paid for "PREMIUM" which is supposed to be an upgrade and a step above the regular bouquet. However, what was delivered was sadly deficient and truly pathetic. I received an arrangement of 2 red carnations 6 pink asters and all red roses with mostly GREEN FILLERS. When I called to dispute what was delivered. I was told that was what is termed "value," and they offered me $10--mind you I paid close to $25 to upgrade to premium. These people are in flexible, unprofessional, and do not run a reputable business. You all should be ashamed of yourselves. I wish I was able to give ZERO STARS!

I DO NOT Recommend this Business to ANYONE. Website lets you choose a delivery date. After you go through steps and place order you receive an email that has a new disclaimer, "we may not be able to delivery on the date you chose and may delivery on another day." That is bait and switch. You should not have to pay for same day service and they deliver when they decide. Especially for flower delivery you are buying for an occasion, a birthday, anniversary, time sensitive deliveries.

Placed an order with JustFlowers.com on July 1, 2020, to be delivered on July 3, 2020 as a BIRTHDAY GIFT. The flowers were never delivered, but my credit card was charged $81.23. Called them July 7 and asked for a refund. They said it's too late in the day to check if the flowers were delivered yet, but next day they will check. If not, do I want redelivery or a refund? I said I want a REFUND. Next day, July 8, they attempted to deliver the flowers to the designated recipient who refused them. I called late that day and asked JustFlowers.com, again, to refund my money but they refused. (Also, they never provided a confirmation e-mail with this online order so I could check its status.)

We ordered flowers for our 87 year old mother for her birthday. $65.45 and they were never delivered. We called them and they blamed the florist, they offered us $10 off and they would deliver the flowers. We ask for a full refund and they offered $15 off. We then had to speak to a manager even worse. Hopefully we get our refund. Bad experience. Never again.

I have been asking them to remove me from their email subscription service for YEARS and I still get regular emails. I’ve unsubscribed more times than I can count and I’ve filed complaints, all to no avail. At this point it’s harassment and I’m ready to hire a lawyer.

ARE YOU KIDDING? We ordered DAISIES for $89 and received 6 DEAD ROSES. A DAY LATE. And the customer service rep didn't even give us a refund or sound remorseful at all. During a pandemic crisis where funds are limited. I even have a picture of my order and the dead roses we received. Do NOT order from these people. I will be giving my review on every single platform possible.