JustFlowers.com

I placed a order for a very soft color arrangement, what she got was NOT what I ordered. Manager of JustFlowers told me the Orange Gerber Daisy was indeed pink! I told her since I use to be a floral designer I do know what I’m talking about. She argued with me. 100.00 wasted!

$80 order delivered and resembling nothing of the original order. It looked like $10, self pick-up, shoved in a vase from Walmart. I will never order from there again! I working with customer service to rectify. There better be a Free bouquet coming.

It’s been 10 years of unable to unsubscribe from emails even after blocking them. I ordered express delivery and it did not arrive as ordered. I’m in Canada but was charged USD. No help when I called either.

I placed an order for flowers to be delivered to a sick friend in the hospital. I chose JustFlowers because they guaranteed same day delivery. I placed the order in the morning. It did not arrive that day, nor the next, nor the next. I called customer service four times one day and twice the next. I was told, "We have to check with the florist and will call you back." After not calling me back for hours, I called and said I would wait on the phone while they called. I was put on hold for 15 minutes and then disconnected. The next day I called again and was told there was no answer at the florist. So why not go with a different florist? They said they had to verify first. THIS IS A HORRIBLE COMPANY! In addition, their phone system stinks. It's scratchy and you can't hear what they are saying.

I ordered Heartfelt premium flowers that in total cost 180.00 at JustFlowers.com order #** for a funeral to be delivered the next day. This was ordered in plenty of time to make by a company colleague's family member's funeral 3 days before. I received a call 2 days after they were supposed to be delivered on the day of the funeral that no flowers in the area could be delivered even though other flowers did make it to the service and this is the city of Granbury TX. Just 28 miles from Dallas/Fort Worth TX metroplex and no Flowers close by.

I bought an arrangement for my mother. I even paid for an upgrade. Then delivered it on the wrong day so it didn’t get to her until Monday. It was the wrong arrangement. I called them the day it was delivered, her neighbor called me and sent me pictures. It was so ugly and nothing like my chosen arrangement. I called them that day and they said to send them an email and they will refund my money. Now, 3 emails, a voice message, being hung up on and then told they never got my email and won't refund!! Unbelievable. This company is nonsense. I want all of my money back. They ruined my Mother’s Day gift to my mom.

I placed a order for a Premium Vibrant Bouquet Spring Basket on 5/62022 at 10:31 PST to be delivered on that day. They were never delivered that day. I emailed them about the delivery the very next day 5/7/2022 asking why the delivery was never made. I finally received a email back much later that night saying they were sorry for the delivery not being made and if 5/8/2022 they could deliver after they verify the delivery status with the florist. I responded immediately that that would be fine than my mother would still get them in time to enjoy on Mother's Day. She still did NOT receive them on that day either. So I emailed them again asking why they were not delivered and got no response back from them. I then called the company the next day 5/9/2022 and after no one answered I left a message asking why my order #** that was ordered for a 5/6/2022 delivery date has not been delivered. I did NOT receive a call back.

Why is this business still alive? All I see are 1 star reviews. I ordered Mothers Day flowers for over $100 and they came 5 days late with no notice, no ability to contact customer service, no answers to my calls or emails. Horrible horrible service for something that's so expensive and supposed to be special.

I ordered flowers to be delivered to a hospital, but they could not deliver them because the patient was in an ICU. They did not call me to say so I had to call them why they were not delivered. I redirected the flowers to the home address for delivery 3 days later and gave them a new address. A few hours later they called and wanted $10 more because of a different address. The next day they called again and said they needed an additional $15 because of the delivery area, which was in a town not too far away from the hospital. So I paid $25 more however the flowers were never delivered and I was not called. I found out from the recipient. I called their customer service to ask why it was not delivered and I had to leave a message. I called again and had to leave a message but no callback. I will call the CC company and cancel the charges.

Ordered flowers to be delivered to family in the USA from Australia, for Mother's Day. Come Mother's Day...no flowers arrived. A phone call to their offices in LA only went to a voicemail service-so an email was sent instead. No reply. Silence.... So I cancelled the order online (via their website). Then the next day an email arrived saying their florist reported the flowers as having been delivered and they will investigate it. Which seems to be the standard answer they send out. And 24 hours later still no update from them, still no refund and still no flowers. As I said... avoid, avoid avoid. They will NOT deliver your flowers but they will take your money.