JustFlowers.com Reviews

Promised delivery Sunday. On Sunday afternoon postponed till Tuesday. On Tuesday canceled order. Tried to telephone, waited on hold 15 min. Then they disconnected me.

My husband ordered flowers and a balloon last Wednesday (May 6) from Just Flowers for mother day from our (special needs) sons to be delivered on the 9th. When the flowers didn’t arrive my husband called to inquire about the flowers and the customer service said that they would be delivered Monday (11th). When my husband called again to inquire about the flowers the customer service representative hung up on him. This is a scam business. I read some of the just flowers responses to the reviews and they are responding to not rectify but to prolong empty appeasement. I would not only never recommend but I would also warn people to not do business with them.

They will take your money and never deliver the flowers. They are not a business. They are a joke. Do NOT order from them. Waste of money.

Zero stars. I think they are a scam. My flowers have not arrived to their destination, 3 days after their guaranteed delivery date. I cannot speak to a customer service agent. They refer you to their website for order inquiries but there is no option to check the status. And now they have my debit card # which I will be replacing. Warning, they were at the top of my Google search.

Had the most awful experience with this company. My birthday and Mother's day was on the same day this year May 10 2026. My flowers never arrived till today May 12th. Not only did they not arrive on time or that day they don't like anything like they should. It literally has 3 white roses and 2 Gerber daisy in it. The rest is all greenery. Nothing like the Pic of what he order. They really know how to ruin someone's birthday and mother's day!! I will be reporting this with pics to the BBB.

Absolutely horrible experience with Just Flowers. I spent over $100 for Mother’s Day flowers that were NEVER delivered. No one called, no updates, no accountability — nothing. I left messages and still have not received a return call or resolution. This company completely ruined a special occasion and took my money without providing the service promised. Customers deserve better communication, honesty, and basic customer service. Do NOT order from Just Flowers. Save yourself the stress, disappointment, and wasted money.

Do not use this company! They are a scam!!!! They are so hard to get ahold of and when you do they are very rude and hard to understand. Please don’t waste your time and money. There are so many other legitimate companies.

This is the WORST flower company I have ever made a purchase from. They constantly reschedule your order (4 times so far), don't answer their phone or emails, and make it difficult to inquire on their website (they only give you the option to request the order to be canceled or to have the address updated). I regret ordering from them and hope when I inquired to cancel they actually cancel it and give me all of my money back! If you don't have the bandwidth, don't accept the orders.

I would like to give Zero stars but it doesn't give you that option. Ordered flowers thru them for mother's day to be delivered on mother's day, it's now tuesday and I still keep getting text and emails saying my order will be delivered next day! Tried calling support and they said I couldn't cancel my order and they also couldn't tell me if or when it would ever be delivered! Maybe next mother's day I guess. What a waste of money!

They were quick to take my order and even recommended "want them today to avoid the rush for Mother's Day". Needless to say they still have not arrived and it's been 4 days. Tried to contact them, no response. Emailed and texted and attempted to call. Scam. Embarrassed to have ordered from them.