JustFlowers.com Reviews

Pathetic LIARS!!!! Needed flowers for my cousin's funeral. Called me late the night they were suppose to deliver to cancel. I don't know how you are still in business!!!! Guaranteed over and over they would be there!!! I hope KARMA GETS YOU LIARS!!!! If I could give you a negative in stars I would!!!!

Ordered flowers for Mother’s Day. Delivered in Calgary Alberta. 2 days after delivery my sister said the flowers were all dead. When I found out I emailed their customer service asking for new flowers or refund. Days passed, no response. Finally a phone call saying they needed a picture. I explained I had no picture. They finally emailed saying it is past 7 days. What a horrible company - never use them. I see why they have 1 star overall. They suck!!!!

Used this company many times before with no issues. But now this company has went completely downhill. Not sure if it’s management or whatever, but worst flower company ever now. Bought flowers from them 2 days before Mother’s Day, even paid for express shipping. On mother’s day they send message and say they can’t deliver today, will deliver tomorrow. Then the next day same message and day after same message for a whole week. I call them to tell them my concern, customer service is terrible, no remorse, no apology for delay, nothing. Just tried to offer 5$ discount on $200 flowers.

If I could leave ZERO stars, I would. They say they offer 100% satisfaction guarantee. They do not. I contacted them at least a dozen times via email and phone calls (taking hours to get through by phone). They did not offer a replacement or refund. They offered a $7 credit on a future order. Why would someone order again when they are 10000% dissatisfied? They offer pictures of items that you will not even remotely come close to receiving. Avoid this retailer at all costs. Disgrace to the industry.

Just before Mother's Day, I found JustFlowers. On the website it indicated that flowers can be delivered on same day 5/9, so I spent $100 on a medium size bouquet. Later that evening I received a text saying they couldn't deliver on 5/9 but will be delivered the following day (Mother's Day - Sunday). On the evening of 5/10, I received another text saying my delivery will be pushed to the following day again!. I didn't hear from them until Tuesday, 5/12 indicating the flowers had been delivered. UNACCEPTABLE!!

I used this website to have flowers delivered to a friend who just experienced a loss. I filtered to find flowers that were available for same-day delivery. I placed my order at 8 am, ensuring plenty of time for the delivery to be made. Later in the afternoon, I was informed via email my order could not be fulfilled that day. I called and asked when it would be fulfilled, and they said the following day (Saturday). I checked my account Saturday and saw that my order had been cancelled. I have yet to receive an email or anything indicating why, so had I not checked my account, I wouldn't even know about this. I am currently waited to be refunded the $78 I spent. 0/10 experience, seems like a scam based on other reviews, and order that have been fulfilled are less than satisfactory. Do not recommend ever using this site and it should probably be taken down.

Very disappointing experience with JustFlowers. The bouquet that was delivered looked completely different from what was ordered, and on top of that it arrived 3 days late. When you order flowers for a special occasion, timing and presentation matter — and they failed at both. What made it even worse was customer service offering only a $10 refund as if that fixes the situation. I don’t care about the $10. People need to know to be very cautious ordering from this company because they clearly cannot fulfill what they advertise and promise.

Wow.. How can this business still be in business. This was a scam. It’s a week after Mother’s Day and kept getting messages that, "Sorry we couldn’t deliver flowers today but we will tomorrow." Flowers never delivered. SORRY MOM. Then when you call for a refund, they offer you $5 off of a $125 flower order. No I want a refund! "Ok how about $10 off." NO I want a refund. "We understand. How about a $15 off." NO I WANT A REFUND!! That’s when they get rude and say, "Did you read our policy before ordering?" I said, "Yeah most of it." He says, "OH, so you’re saying you did not read all the policies?" Anyways after being spoke to rudely and 15 minutes of begging. I am finally getting a refund. DO NOT buy from this company.

I placed an order with JustFlowers.com on Saturday before Mother’s Day for a floral arrangement specifically intended for Mother’s Day delivery. At the time of purchase, the order showed an expected delivery date of Sunday, May 10 (Mother’s Day), and I paid approximately $28 in delivery/service fees associated with weekend/holiday delivery.

I ordered a bouquet from Just Flowers for Mother's Day. I ordered the flowers on May 4, 2026. I had to cancel the order on May 15, 2026, because the order never was delivered. Then the customer service agent told me that they wanted extra money to deliver the flowers. I requested a refund, and I would not recommend using Just Flowers.