JustFlowers.com Reviews

I ordered flowers for same day delivery on Saturday morning. This is Monday night and they still have not been delivered. Each time I call, I am told to call back the next day to see if they have been delivered. Meanwhile I am unable to cancel the order because it is supposedly out for delivery, and of course there is no supervisor on staff. This totally sucks! I am out of 92$.

Was guaranteed 12 roses for Valentine's Day delivery with balloon and a box of chocolate.. No chocolate, no flowers and balloon on Feb 14th but February 18th my wife's roses and balloon arrive. With no box of chocolate. I get a random text apologizing for everything. You think if you were going to be 4 days late on a guaranteed delivery you would at least have time to get the order right. O ya and by the way still no box of chocolate.. February 20th or a refund for goods I was billed for and didn't receive..

I’ll start by saying that I understand holidays can overwhelm businesses and their supplies. I also appreciate that mistakes can be made, and that they aren’t necessarily malicious. Sometimes a seller doesn’t have what a customer wants or accidentally gives them the wrong thing. That being said, any reputable company will attempt to rectify the issue so that both seller and buyer are satisfied with the outcome.

I ordered flowers to be delivered to my wife’s work for 2025 Valentines a day early. They never got delivered that day or the next day. DO NOT ORDER FROM THIS SITE. I will never order flowers from an online seller again. Use the nearest local florist.

This company is a joke. Ordered flowers for my daughter to have them delivered on 2/12. Well today is 2/18 and they still haven't been delivered. I kept getting emails and phone calls apologizing. Didn't want to do a refund at first. Just wanted to give me credit. I will never order from them again.

My friend sent me roses on Valentine's Day. JustFlowers sent a box with roses on February 13 without placing them in moist foam. The next day, when I received the roses (February 14), they looked distressed. I contacted customer service and emailed photos of the distressed flowers. The customer service representative, Julia, tried to convince me that the flowers looked fresh because they still had color. She also explained that JustFlowers doesn't place the flowers in the moist foam, so flowers will not bloom while transitioning. When I asked the representative to connect me with her supervisor, she connected me with Jill (supervisor), who stated that a moist foam would create a mold during the transition to a recipient. In addition to distressed flowers, the company has terrible customer service, who refused to take responsibility for their terrible service! If you want to lose your money, use this company!

Order flowers for my daughter on Valentine Day. This order was place a week ahead of time. Flowers were not delivered during the day as promised. Flowers arrived at 8:00pm on Valentine's. I tried to contact JustFlowers but no one would answer the phone. Phone voicemail said to send an email to customer service. No way to contact a person if something goes wrong. And if they deliver at 8:00pm no need to send flowers. I will never use this company again.

Placed two orders in time for Valentine's Day and neither one was delivered on time. In fact I’m still waiting for them to be delivered. The customer service is a joke. At this point I’m scared to see the actual product. I would give them 0 stars if I could.. So disappointing! We will never waste our money with such a pitiful excuse for a company ever again.. Which is a shame.. We like to celebrate and buy a lot of flowers. Now I know better than to try new places! If the flowers are ever delivered and do not meet standards I will be leaving another review! Ps I tried to add a photo of my order confirmation and I can’t even do that prob because they don’t offer proper receipts

Just Flowers delivered an embarrassing arrangement to an important Family Reunion that I was responsible for. Mostly dead flowers together with lilies that I specifically told them not to include. I have requested a refund of $88 several times but they refuse. This is a deplorable business. NEVER DO BUSINESS WITH THEM.

Monday, Jan 27th at 8:00am I ordered some flowers for a funeral service that was at 1:00pm on Tuesday, Jan 28th. The website stated that if the funeral is after 1:00pm, to pay for expediting to be safe. I paid to expedite just in case since it was right there at the cut off window. I also ordered a banner that was supposed to go with the flowers and a card that was supposed to read the following: “In loving memory of a cherished mother. Our deepest condolences during this difficult time.” - Your Rush Truck Center Family. The flowers did NOT make it in time of the funeral. They didn’t show up until a day and a half AFTER the funeral on Wednesday, Jan 29th around 3:30pm. The banner that I ordered was not included and the card had misspelled words in the note. The note that was received read: “in loving memory of a CHERISH mother. Our deepest SYMPATHY during this difficult time.” - your rush BROCK family.