JustFlowers.com

I order flowers from them and they said they could deliver them on May 26, 2023. Then I got a call from them saying they couldn't deliver them that day, and would deliver them on Saturday May 27, 2023. Then I got a call from them saying they couldn't deliver today that they will be delivered Sunday 28,2023. They already took the money out of my bank account! The woman that called me couldn't speak English very good! I couldn't hardy understand what she was saying! Never will I order from them again

Where to start: Order flower for Mother's day on Friday. The company confirmed that it was going to delivered the flowers by Saturday. To our surprise no delivery Saturday, Sunday or Monday - but Tuesday late evening with dry flowers - which were refused. During all this event, tried to contact the company but no response, only bots and recording. Even got played by a SMS bot. Ended up in starting a claim with the credit card company and then I got company calls to see what had happened. Last call received was they were trying to charge a fee, which is nowhere mentioned on the confirmation email they sent for the order. Refused to pay and waiting for claim to be resolved with my credit card company. Long story short, not recommended. Calls received were from a call center and the managers that I spoke with did not help at all.

Just Flowers is a group of thieves plain and simple. I ordered flowers and they were never delivered. When I confronted them about what happened and asked for a refund, they just gave me the runaround just passing me off from person to person with no one owning up. Working with my lawyer to file a claim. Absolutely unacceptable!

After speaking to a manager at JustFlowers in which I got nothing resolved, only excuses and an offer to refund $15 on a $104 order, I went to talk to the owner of the local florist that fulfilled the order. After reviewing the order he received from JustFlowers, I could see the reasons why my wife didn't received the Mother's Day flowers I ordered for her. First, the wrong item code was sent by JustFlowers. Flowers received didn't resemble the wrong item code either. Secondly, the order description to the florist was incorrect and inadequate. It only stated "2962 - Yellow, blue, and white flowers in a vase." No mention of Red flowers which was the prominent color of the arrangement I ordered. No mention of the type of flowers or the number of each type of flower.

Order placed 05/13. I placed over ten calls on 05/14 for order status. I was originally advised arrangement was being prepared on 05/14, 05/15. Secondly I was advised arrangement was assigned to a florist for delivery and will be delivered by 9pm on 05/14. I was advised 05/14 by a supervisor named Glenn that I would receive a $15 credit to my debit card along with a courtesy call of when to expect rescheduled delivery on 05/15. It is now 05/15, the recipient still has not received their floral arrangement. On 05/16 I spoke with a supervisor named Emily who become frustrated about me complaining about the quality of service recieved as I spent over $120 for items not received.

I ordered and paid for flowers to be delivered same day. Was informed later that day they couldn’t deliver and would be delivered next day. This happened for 4 straight days. I called 5x and got voice mail. I emailed 4x and got no reply and I texted 3x with only a generic response. Do not order from this company. I still have no information on if my order will get delivered and when.

While JustFlowers will state Deliveries are available in most major cities on Saturday and Sunday in the USA. If we are unable to arrange for delivery on Sunday and time permits we will set up for delivery on Mother's Day Orders. If Saturday or Sunday is not available, then the order will be delivered on Monday or the soonest available delivery date. Ordered flowers for Mother's Day was on Sunday...Tuesday morning still no flowers. Trying to cancel and on the phone. Waiting for a manager to call us back. DO NOT USE THIS COMPANY FOR IMPORTANT EVENTS!!! Time permits is unacceptable for important events.

Do not use this company!! I ordered a plant to be delivered by Mother's Day. Not only was the plant not delivered, they did not send any communication that they were not able to deliver it on time. Most places will tell you the day an item will be delivered to allow you to decide if you want to continue with the order. Just Flowers deceived their customers into thinking the item would be delivered on time. So now they are not answering the phone, they tell you to text them for faster service, but when you text the number, they tell you they can't respond, additionally, they are also not answering the online inquiry. I will not be doing business with this trash company ever again!! They need to cancel my order.

This is the first Mother’s Day ever spent away from my Mom. I ordered flowers for my Mom for a Saturday delivery. Got a text JustFlowers couldn’t deliver Saturday however they would deliver Sunday. Then Sunday at noon I find out they can’t deliver AGAIN so my Mom has no flowers on her special day. This Company has NO business selling flower arrangements (and charging exorbitant delivery fees) for a product they can’t deliver on time, or even two days later. If you want flowers delivered, use any other company and avoid JustFlowers. They’re extremely untrustworthy and you’ll never get your floral arrangements delivered when you need it. There are numerous reviews with this same complaint over and over again. Shame on JustFlowers!!!!

Three years ago I unsubscribed. Still got emails to buy from them. Kept unsubscribing (with confirmation pages) for 12 more times. Still get emails, even for Mother's Day, even though Mom has passed. Very depressing and frustrating.