JustFlowers.com

I ordered flowers to be delivered to my wife in our hotel room on our honeymoon. They were beautiful, and lasted longer than our stay. Wish we could have taken them home. They weren't cheap, and I had to pay extra for Sunday delivery in New Orleans but, you get the quality you pay for. I'll definitely use JustFlowers again.

A tiny bit pricey but it arrived on time and looked beautiful. Just like it appeared on the website. I had my first grandson born and wanted to recognize the "baby boy blue" thing but also wanted my daughter to be recognized too. So I ordered an assortment of lilies, star gazer orchids, and blue hyacinth.

We used JustFlowers form the UK to be delivered in Canada. We were surprised to discover it was an American site. However, our doubts were dispelled by the helpful service given by the staff. They even phoned us in the UK to help with the order, in the middle of their night. The flowers were delivered promptly from a local florist. We would definitely use them again.

Have ordered from this company before and have not been disappointed. Best to buy with discount code as prices are somewhat high. They have discounts all of the time.

On Wednesday, May 9, I ordered flowers to be delivered on Saturday, ahead of Mother’s Day. When I spoke to my mother on Sunday, no flowers had been delivered. I immediately called the 800 customer service number. I called four times and left a message two times after a long wait on hold with a recording saying that Mother’s Day is a busy day for flower deliveries. I left a message to cancel my order since it was supposed to be delivered the prior day.

I ordered $100+ flowers for Mother's Day. They never arrived. Went through customer service to request a refund. They send one email "confirming delivery" (no tracking), and another saying the delivery was "rescheduled per our policy" and "sorry, our policy (helpfully linked at http://screwyou.blah.blah) just doesn't allow us to cancel or refund you, but here's $15 for your trouble." My fault. I should have been suspicious and done a quick review search. I ordered Friday night, and the "name brand" services had no availability. When these guys were glad to take my money and promise a delivery to my wife on Mother's Day, it should have been obvious, but I was in a hurry and trusted them. Fool me once....

Took my order, promised delivery in 4 hours. Not delivered the next day. Called them, got nothing but leave a message. Never got back to me. Called PayPal, got a refund. They are scam artists. DON'T USE!

Worst experience I've ever had with a flower company, or any company. I ordered flowers to be delivered on Mother's Day. Long story short, they were delivered 3 days later. They delivered 100% completely different flowers than I ordered, they weren't even close to the ones I ordered (which were $100). I called and emailed customer service for days, finally got a response about 2-3 days later saying that they'll give me a $10 credit! I told them that's not going to suffice. They ended up saying they'd deliver new flowers as an apology... although I'm still not satisfied w/ that, I okayed it. About 2 hours later, they emailed again saying to disregard the email about the new flowers and that they're only doing the $10 credit. I called again... talked to someone who was no help, held for 25 minutes, they came back and said a manager would call me back. I'm still waiting on that call.. WORST CUSTOMER SERVICE EVER.

These guys are NOT the place to order from. No responses, flowers didn't get delivered to 2 different addresses, and after 2 weeks they just refunded 1 of 2 orders. I have to fill out paperwork to get refunded by PayPal. Now on the 2nd one. We placed 2 separate orders but they are not smart enough to see their own order numbers. Constant trails of emails unanswered, sorry service. We ordered from 1-800-Flowers as soon as we knew they were going to burn us on both orders and they got delivered no issues the next day. I will never move away from 1-800-Flowers again like I did this time.

Ordered same day delivery in remembrance and it was not delivered. Could it be any worse? Fraudulent scam of a company, providing services it cannot provide. Amazing that this company hasn't been shut down yet.

I ordered flowers for Mother’s Day, that were guaranteed for delivery that day, but then they got delayed for whatever reason. It’s now been 8 days and they still haven’t gotten to their destination. Customer service has been zero help, and unwilling to reimburse me for my, now pointless, purchase. Honestly I can’t wait for this whole experience to be over so I never have to deal with them again. I’m pretty sure that as a flower delivery company your main job is to deliver flowers on time. So not worth it, and I will be telling everyone I know exactly that.

The flowers I ordered online were not the flowers that were delivered to my mom on Mother’s Day. I called their customer service and was disconnected a half dozen times. The only way I could get through was selecting the new order line which was answered immediately. After sending them pictures of what was delivered and what was ordered they told me flowers would be delivered right away. 5 days later no flowers. I called today to get the status and they said it’s been over 7 days so it’s too late. I asked them if they had records that I called on Mother’s Day and they said yes but it was still too late. I filled a fraud report with my bank. Don’t ever go through this company. What a scam!!!

Went online trying to find short notice flower delivery and JustFlowers popped up saying same day delivery if ordered before 1 or 2 pm. In fact I had ordered my flowers the day, before same day delivery. So once I ordered my flowers it prompted me to check my email for confirmation, I did not get confirmation till the next day! Pathetic! Tried calling them but the automated system would put me on hold for an hour (I clocked it on my phone). After the hour it said not available and to leave a message. I left a message and nobody called back!

I ordered flowers from the JustFlowers site for Mother's Day. I paid 79.00 for them. Mother's Day came and went with no flowers or call from the florist. Tuesday came and went with no call or flowers. I called the customer service number to get a refund. The customer service representative called the florist who said they delivered them Tuesday night at 6:45 pm but had no signature. Mind you my mom was home at that time. JustFlowers refused to refund me my money back even though the florist having no proof of delivery and admitting to trying to deliver two days late 6:45 pm.

"We are truly sorry your Mother's Day order ** to was not able to be delivered." I was upset that my mother-in-law did not get her bouquet on Mother's Day. I selected the bouquet because it will be deliver on Mother's Day. I could have order from other sites if the bouquet was not able to deliver on Mother's Day. I called on May 12 for three times but no answers. I tried two more times on May 13, check the status if the order. Of course no answers. They finally delivered the Monday after Mother’s Day. I am disappointed with the company service and they should give me a refund.

I ordered flowers for Mother’s Day and they were never delivered and I was charged. I’ve been emailing with them but they will not refund my money. They said they tried to deliver but it was raining. Really?? They never attempted another delivery. This is a horrible business. Do not use Justflowers.com.

I ordered flowers for Mother’s Day on Tuesday, May 14th, for delivery a day before Mother’s Day. The flowers weren’t delivered so I called to complain and spoke to Angel who is a manager. She said she’d credit me for the service fee but that I would still be charged for the flowers and deliver. WTF?! I argued about the logic and was then told I could disputed the charge with my CC provider. I will NEVER use this miserable service again.

We placed an order for Mother's Day to be delivered to my mom. We continued to confirm receipt with Mom and she had not received on Sunday, Monday or Tuesday but received a confirmation of delivery on Wed but still no flowers delivered. After trying to contact their Customer Service several times without success we finally spoke to an operator 7 Days later that stated they showed delivery on Sunday (Mother's Day). We stated they had not been received and were put on hold while they contacted the Flower shop. The operator came back on the line and stated the flower shop did not deliver but would send flowers next week at a 10% discount.

On 5/11/2019 I order flowers to be delivered to my mom. They were supposed to be delivered that day. There were no flowers delivered that date and I know that because my mom can't leave the house. I have tried to contact this company through email, the inquiry section on website, as well as phone calls. I have not gotten a response to any of these efforts. They took money out of my account in the amount of $78.23. I would like to have a refund since we definitely do not have the flowers. This company is a scam. I have NEVER had issues like this with other sites. I would not suggest this company to anyone.

Still waiting for Mother's Day flower delivery. My son that lives in England ordered the flowers for his mom. Here in the USA. Now the company refuses to give the money back even though the local florist acknowledged that they did not deliver the flowers.

Bottom line is ORDER FROM A REAL FLOWER SHOP! Order gatherers will take their $ off the top and try to find a flower shop who will do the arrangement at the lower cost which most times they can't and the order is bounced from shop to shop and if and when the order is done it is nothing like what was ordered in the first place. These order gatherers are putting real flower shops out of business. If you want personal care of your arrangements, accountability and follow through, go directly to your local flower shop - don't be fooled by order gatherers who sometimes masquerade as real flower shops and pay to be put first in the search listings. Develop a relationship with your local florist and you'll be much happier.

ORDER NUMBER **. On May 11, 2019, I placed an order for flowers to be delivered to my mother for Mother's day on the same day. That evening, I contacted my mother and she stated that she had not received her flowers. It took me over 2 hours to FINALLY reach someone in customer service and they told me that they couldn't make the deliver; reason unknown. They then promised, that the flowers would be delivered by the next morning which was Mother's day. At 2:42pm, Mother's Day, I received an email, ONCE AGAIN stating that my flowers could not be delivered and they would deliver them the NEXT DAY, which defeated the purpose.

I ordered flowers from this site BECAUSE they GUARANTEED delivery by the latest on Mother's day, 9pm. 9pm came and went no flowers. I bought the biggest bouquet of flowers, $142. I called, emailed, no answer, until 3:30 am! Then they couldn’t explain ANYTHING. Finally agreed to a $15 refund, another guarantee for Monday delivery no later than 9 pm. It too came and went, no flowers! Called once again, finally reached them, couldn’t tell me anything. I cancelled order. They tried telling me flowers were there, I got them to send in writing that they had been delivered, received email, meanwhile I still have no flowers. After cancelling order, I got the flowers Wednesday afternoon!! They agreed to a $15 refund, then a total $142 and NOTHING AND I CANT GET ANYONE TO EVER ANSWER. Worst place EVER.

I ordered the Garden of Plenty flowers for my mom for Mother's day. The arrangement she received wasn't even close to what I ordered. I understand substitutions but it wasn't even close to any semblance. They were very sparse and didn't equate to the value I paid. Also, they were delivered a day late. I wasn't notified they would be delivered the next day until 9:50pm. Highly unacceptable. DO NOT ORDER FROM JUSTFLOWERS.COM. Their customer service is less than helpful.

I ordered Mother's Day flowers for my elderly mom (order number: **). Flowers were never delivered and I never received a follow-up call or email. I explained to my mom that the flowers would probably be a day late because of the busy holiday, yet 4 days later, nothing. Sorry mom. I have called customer service at least 10 times, reaching only a pre-recorded answering service (useless). I've visited the JustFlowers.com website, citing the issues and order number, still no response. For being a loyal customer and spending nearly $100.00 on this flower purchase and especially for the significance of this holiday, I expect way more!

Not a florist. Just a flower broker. Take your money. Promise what they know they can’t deliver. They get your money. Don’t care if it’s delivered on time or even delivered at all. Sends a very inaccurate description of what you ordered to the actual florist and let them try and figure it out and for 165.00 my wife received a 39.00 arrangement delivered 30 hours late for Mother’s Day after saying to be delivered in 4 hours. After 12 hours at almost 9:00 pm got a email saying they would not be delivered today. Horrible company to do business with and will get with my bank for a full refund because after the first email now they will not even respond anymore. Also lied to the florist about what I spent and of 165.00 kept for themselves 90.00 of it.

My husband ordered flowers for me for Mother’s Day. It is now the 16th of May and NO FLOWERS HAVE BEEN DELIVERED. He has been emailed many times saying it would be delivered the next day etc etc. He’s also called and left voicemails because for some reason you CAN’T ACTUALLY TALK TO A REAL PERSON ON THE MANY NUMBERS THEY HAVE ON THEIR WEBSITE. The fact that this company has stolen thousands of dollars from many people is absolutely horrible. Just refund the people their money you pieces of crap!!!! Also this was my first Mother’s Day, so thanks for ruining that for me and my family.

I placed an order on Mother's day, and then attempted to cancel it shortly after the order was placed. I called, but could only reach a voicemail. I also sent an email asking to cancel the order. I never received a confirmation email, or a response to my messages, OR the flowers, but I was charged for the order. I have called back multiple times since, and can't reach an actual person, I am always taken to voice mail. So now I'm out $90 on an order that was never acknowledged, for flowers that weren't delivered, from a company that is IMPOSSIBLE to communicate with. I can only assume that this is a scam. DO NOT BUY FLOWERS FROM THIS COMPANY. And if a representative of the company happens to read this, I WANT MY MONEY BACK. And I will continue to escalate this if I am not contacted. I'd be happy to provide my order number and information.

I researched a bunch of sites the day before Mother's Day that would deliver flowers fast. Finally, I found JustFlowers! I chose the delivery date and received an email confirmation that the flowers could be delivered May 12, Mother's Day. It seemed worth the 80+ dollars I had just spent on flowers and a balloon! The whole day Mother's Day I was waiting for my mom to let me know she had received her flowers. Eventually, I had to keep asking my mom if she ever received anything. It was far from the perfect surprise I anticipated giving my mother.

Paid for my order to be delivered mother’s day. They claim to have attempted delivery but say no one was home and a card was left. CCTV says otherwise and no card was left. Their customer service department is seriously unprofessional and I am being treated as an inconvenience. They have taken my money but provided no service or product. I have tried to contact them multiple times but they are reluctant to help me. The one occasion I did speak to them the representative talked over me and was quite impolite. I was promised a call back shortly after that conversation but that did not happen. I contacted them 24 hours later and have had a curt response saying I’ve had my phone call. As nothing has been provided I want my money back but so far they are not cooperating. That’s where I am as of right now.