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I have been hit at my work and home email addresses and phone numbers in the last few days. They will write that you are going to be charged nearly $800 to renew a subscription. Liars, cheats and scams.
I received an email claiming that my account will be billed $978.52 for a service I do not have. When I tried to explain I didn't have the service they insisted I did. When I told them to cancel they wanted me go to my computer so they could have access. They reported that was the only way they could cancel. I told them if this charge showed up on my account I would immediately dispute it he continued to try to argue so I hung up. I had to call him because the email they sent was a do not reply. The person was male, spoke with an Hindu Indian accent and the number was ** originating from Texas.
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This site is a scammer site out of India, specifically to steal your money! They send out emails stating you signed up for anti-virus and 24/7 support to the tune of $455.99. A dead giveaway is the almost 17% sales tax, The Florida number with a NYC address and the fact you never heard of them or purchased anything from them. Do Not Call Them!
I got an email telling me that I approved a payment of $299.99 to renew a subscription that I did in the past. Since I don't even recall what it was that I subscribed, I told him to cancel it, he told me I would get a $300 refund for the past service that I subscribed, that when I suspected there was something wrong, he started to ask me to log into my computer, and when I did it I came across some kind of law suit that Iyogi has, I told him that I am not comfortable doing business with his company, right after that he hang up on me...
The techs are very hard to deal with, very aggressive. They only wanted payment in gift cards. Very suspicious. I did not renew. I gave up because the payment was so arduous. They kept me on the line all day, claimed they were no longer on my computer when they were, claimed the gift cards did not go through, then they put money in my bank that I had to refund via wire transfer.
Beware of this company headquartered in India. They are VERY aggressive and will try to gain access to your bank account in order to rip you off. Do yourself a favor and avoid this unscrupulous company.
Masquerading as a computer tech support company, I foolishly gave them access and they scammed my bank account. Upon doing an online review, several other people have been scammed by them. WA State AG sued them for $6.3 million a couple of years ago. If you are contacted by anyone from this company BEWARE!
I just got a call from my old nemesis, IYogi saying it was time to renew. Oh no, not these guys again. I tried for years to get rid of them and they got money out of us before. (They're supposed to be closed now.) I told her off on the phone and promptly received an RECEIPT for an almost $400 pending payment, via email.
I discovered iYogi several years ago. I was having some trouble with my PC, and they did clear that up quickly. I subscribed, and for a while felt good that I had the iYogi tab on my PC. But then I could not contact them when I had a problem (the icon did not work), and when I looked into the company, I found it was like one man, who tried to tell me things were legit. But there was information online about this person's problems. Then I read all the negative reviews, and was glad I did not continue.
Today, after years, I got a phone message with a terrible-sounding recorded message, saying $299 would be charged for renewal, and to call a number if I didn't want to renew, and that I could get a refund. I foolishly tried to call the number given, and it was either busy, or would not go through. A hour later I got that call again. I've blocked the number they used (just says SAN ANTONIO on Caller ID, but Ooma knows who they are). That should put an end to the abuse, before it even starts.
I loaded a free copy of Norton 360 from Comcast last year; yesterday I received an email requesting an annual subscription renewal fee of $449.00! The email said it was from Norton, but has several indications that it is a scam - the phone number doesn't answer, the address is in the wrong city, it was sent to an old email address Norton had that I haven't yet disabled. The use of the old email says my personal information leaked from Norton, not Comcast. But the clincher is this line in the email: "Charge Will Appear On Your Card Statement As 'Payment Sent To iYogi Tech LLC." So that points to Iyogi as the culprit. Support scams must not be making ends meet there.
Fortunately, neither Norton (nor Comcast) has my credit card information - but I was very disappointed when I tried to contact Norton about the violation of my personal information, as I their representative didn't seem able to comprehend my issue, and I couldn't find anyone who would talk about this issue, no email address, and their chat wouldn't work. That's a Boo, Hiss, to Norton & Symantec. Even with the COVID pandemic, they could do better.
iYogi author review by ConsumerAffairs Research Team
iYogi provides tech support to customers and small businesses. It is available in the U.S., UK, Canada, Australia, UAE, India and Singapore.
Inexpensive: The support plan is inexpensive compared to most of its competitors.
Polite service: The company has high satisfaction rates when it comes to customer service.
Experienced: iYogi has been around for more than five years, which is longer than many of its competitors.
No AV software license: iYogi doesn’t include a license for antivirus software in their subscription plans, which can be a deterrent for some companies.
Barriers: Because their support is largely outsourced offshore, most of the techs do not speak English as a first language. This can be an issue when dealing with highly technical problems.
Support: iYogi requires that the consumer is present via phone or chat in order to conduct support measures.
iYogi Company Information
- Company Name:
- Company Type:
- Year Founded:
- Formerly Named:
- 291 Broadway, Suite 305
- New York
- Postal Code:
- United States
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