iYogi

About two years ago, iYogi scammed me out of $800+. Luckily, I was able to contact the BBB and got most of my money back. Now I continue to get numerous phone calls and some of them are inappropriate. They call all the time of the day and night. They have said "** You" to my husband. They have said "I Love You" to me. We have asked repeatedly to PLEASE STOP CALLING. I need to know how to stop this. They call under "Unknown Caller" and then they call under a factious name and you never redial a number for them. There should be a law against this and enforced. Help! Very, Very Frustrating!!!

Stated OK, have spent over $1000 over past 5 years. Finally my computer went weird. Found iYogi has become new company. I was offered part refund of about $400 spent, BUT only if and when I bought new deal about $366. My response was that refund first as there was no guarantee of a refund from a closed business. I found in the past, if service was required, I was asked to upgrade for extra money. I now believed their software to be problematic possibly contributing to my problems. Since removing iYogi software my hard drive is quieter, boots up very fast now. I now have Windows 10 which has in-built protection and free cleaner which is simple and fast. IYogi had my loyalty, I now realised how wrong and blind I have been to the truth.

Subscribed to iYogi for computer service online for several years. It was good until a couple of years ago then I was told they were going out of business. I changed my operating system at that time, feed up with Windows and iYogi. For nearly a year I have been receiving 3-4 calls a day not only at my home but on my cell. Can't get rid of these people. Have blocked numbers, they just use new ones. One call turned into a threat that he was going to do something to my IP. Does anyone know how to stop these people?

I used iYogi 2 years ago and cancelled after I was not getting the service I needed. Three months ago I started receiving phone calls from them at least twice a day. I can't get rid of them. I've asked them not to call, take my phone number off your list, and the last one "you're so beautiful." SCARY! Any ideas on how to get rid of them.

Do not use these people. They promised good service & computer protection and I did not get it. Then I got a serious virus and had to wipe my hard drive. I got my money back and then they bug you to distraction with their calls wanting your business. NOTHING will make them stop. Two years since I had their service and at least four calls a week, often more, as many as three a day. Then they get smart with you and tell you that they have the RIGHT to call you for up to a year after your contract expires. Now they are trying to tells us WE OWE THEM MONEY when we cancelled their service and got our money back years ago. STAY AWAY FROM THESE SCAMMERS!!!

I am fed up with the calls that keep coming from this company. We are logging four calls a day, and naturally many at very inconvenient times. We do not answer and have learnt not to answer any unidentified callers but iYogi persists...

I bought a 5yr tech support subscription from iYogi 8months ago. I spent almost 2hrs on the phone today and tech wanted me to buy a protection subscription and I told him that I was not ready and he didn't want to help me any more. He told me his time was more important than my time and he doesn't have to be nice to me because he is not a customer service rep, he is a level 3 tech support. I was baffled and caught off guard on how rude he was, I could not believe what was dropping in my ears. Please don't go through this pain and save your money - this must be a total scam.

BEWARE OF SCAM. I had an account with iYogi for a couple years and they were great. Then I couldn't contact them in any way. They still owe me money. Now they are calling me EVERYDAY trying to get on my computer. I have blocked the calls but they just use a different one. Now I have 2 transactions on my bank acct for $500 each that is from an unknown person in India!!! I am now fighting this with the bank to get my money back. The bank says the transactions came from my computer... which means they did it while taking over my computer. I am sooo pissed.

I also was tricked into getting a subscription for my Linksys Router System - which I was told by them to use iYogi. Have not heard from them until the past 6 months - about a year after I used them. They put all types of crap on my computer. Had to have the Geek Squad clean up my computer. Now they call at least every day or 2-3 x a day. I keep telling them to quit calling but it doesn't work. I have blocked many of the phone numbers which come in from all over the U.S. and Hong Kong. Now it is a restricted number that calls so I cannot restrict it. I don't know how to stop the calling. I see many others with the same problems.

iYogi is back at it AGAIN!! I have received numerous phone calls the past two months from them attempting to access my computer. After stealing money from numerous American Citizens, this India based business is in NO WAY to be trusted!!! Approximately, six (6) months ago this business disconnected all of their phones lines. They shut down and took everyone's money.

This co. will not leave me alone. First they downloaded a worm to my computer then would not remove it. I lost both of them. Now they call every hr. and sometimes more often, wanting me to pay them money. Night and day, I have called their embassy. No help there. There is no way I would do any business with any co. in that country. I just want them to leave me alone!!! They owe us 1679.00 for each computer!

I had a 2 year commitment with this company. It worked until I had a notification that would not go away. I called Tech Support and Kevin uninstalled the program from my computer and told me the new link he installed would get me the support I needed. I had one remaining year with them. They are scam artists and from what I have read they are facing lawsuits in Washington and New York states. They did not live up to the terms I signed up for. They are a company I want nothing to do with. I am very dissatisfied with their service.

I worked with the company for last 7 years for customer service and forwarded a lot of customer complaints to the owner Uday Challu to stop the unethical business practices but he continued with the same as he was getting hell lot of it. He never thought of long term consequences. We have left the job but we have not received salaries for last 8 months. He has money to buy cars but not paying his employees. Uday Challu shame on you. I have worst words I can use but waiting for day when he will go to hell.

I called Apple to get help with an issue I was having and was routed to iYogi. Because I had initially contacted Apple, I assumed this was a legitimate company. They solved my issue and talked me into purchasing a 5-year plan that covered 2 Apple devices and 3 computers. After a few months I contacted them for support to find that the phone numbers and website they had given me were no longer in service or available. I was just recently contacted by them. I explained that I haven't been able to use the support plan that I purchased so I had went ahead and made other arrangements for my support. I told them I expected a refund. The person I spoke to said they had my card information on file and would refund the card immediately. This was in October, 2016 and it is now December, 2016 and I have not seen a refund from iYogi. This company is a scam and I want to be part of any class action lawsuit placed against them.

I was a customer for many years and had a good experience (other than that the techs were very sales pushy). But when I had a problem in September after having re-upped to the tune of $375 on a 3 yr. contract, I contacted them and all numbers were unassigned. While looking for another phone number other than those I already had, I found a company listed on a Google Search Engine who listed themselves as iYogi. Called them and explained the problem. They said that iYogi went bust and they were now doing their tech work. They said my money was lost, but they would fix my problem. Would not do so w/out a 1 yr. contract. Charged me $200. I called my daughter, also a customer to warn her not to buy again, and she gave me a different number to call. I called.

I have been with iYogi for two years. Last week they phoned me to "clean up" my computer and I allowed them access as I have done in the past without problems. The tech I was speaking on the phone told me he needed to transfer me to his "security supervisor". This person proceeded to tell me I was the victim of a hacker from Nigeria but for $199.00 he could "clean" the hack and everything would be fine. I said no and hung up and logged out. Today I received another call and this time I allowed access. I was stupid to. Anyway I could see my desktop icons being highlighted and suddenly they all disappeared!! Before I knew what was really going on I could see "Notepad" being opened up and with this message. "YOU HAVE BEEN HACKED" and "YOU NEED TO PAY" for everything to be restored. Before anything was typed I quickly logged off.

I started using iYogi about three years ago and they did a good job. Last summer, however, it became impossible to reach them and I found online that I was not alone having this problem. I contacted the Attorney General's office for California and filed a complaint. iYogiCare@iYogi.com responded that they owed me a refund and they would send it to me if I forwarded my name & address, which I did. Never happened.

This Co. is from hell. They played all the scenarios on me and went as far as to say Iyogi was going out of Business because they had been hacked and wanted to refund my money. In order to refund they wanted me to give access to my PC. Not happening. They call me sometimes 7 times a week. I have answered a few times and have stated I no longer have iYogi on my PC and to stop calling. They keep calling. Usually the phone no. is unavailable or if the No. shows up it is a phantom No.

I had used iyogi about a year and a half ago and they fixed some problems and were quite respectful. They have called me over the past few months and I told them not to contact me anymore as I did not want to use them. Last night I got a message that there was a virus in my computer and I should contact Microsoft and don't close the computer. I did not call them as I don't trust them either. I did contact the people I am using now which is Tech to us, who I have been using and am satisfied with. As this tech was fixing the computer iyogi called to say they wanted to update my computer. I told them I did not need them as I was using another company. This person went into a whole thing about OH No they are no good. When I told them the tech name and where they were from I ended the call.

As I've read many reviews with a similar problem, I too was satisfied with iYogi at the beginning over a year ago, but after a few months they became difficult to get in touch with and when I did, they kept saying I needed to buy more products for them to fix an issue. I paid them nearly $600. Now that they don't exist, I received only $149.99 from Bluesnap. Bluesnap said they cannot help with the rest because only the initial payment I made went through them. So where is the rest of the money I paid directly to iyogi? How do I get that back? Any help will be appreciated.

When my Linksys router was giving me trouble, I contacted them. It was THEY that told me about iYogi and patched me through to what sounds like another India-operated scam. And so I bought a subscription. As so many other reviewers have noted, each time I called them, it took several phone calls and a lot of waiting to get through to iYogi. Once I did, even though I was under contract, they wanted to sell me auto renewals and all manner of other things rather than abide by the terms of the contract and just clean the machine.

My computer got hacked and I needed to restore it so I lost iYogi's TechGenie. When I called to reinstall it I got somebody who said they had taken over for iYogi called TechClub who wanted to charge me $499.00 for a new tech support system for 3 years. Don't let them into your computer. It's another scam. I didn't do it. I had a 2 year contract with iYogi and I lost all my money. If there isn't a class action suit. The internet is NOT safe!!!

I had been a customer for 7 years and all of a sudden I could not contact iYogi for help with my computer. They would not answer the phone or an email. So I canceled my service. They said they would send a refund that was in January of 2016. I have not received as of today October 2016.

Do not believe these people want to refund your money for the hell they put you through with your computer. DO NOT do anything they tell you. Do not believe it. They are only trying to get access to your credit card and bank accounts so that they can pull another scam. They claim to transfer your refund into your account. Then they do the incorrect amount and want you to send money to them. This is a scam. They initiate a "transfer" on your credit card which then goes to your checking account, looking like a deposit. Because you are not looking at your credit card you think they sent money. It is your money. Tell them it is a scam and you are on to them and never call you again. They will never refund your money.

I started a business with a few staff several years ago. Although I'm not bad at computers and systems, I did want some sort of IT support for technical issues beyond my expertise. I came across iYogi, which at the time had ok reviews and was cheaper than other options out there. I decided to try it out. I did a year's support, and I actually did call them a few times and found them quite helpful. After a year they talked me into signing up for 3 more years for an even better rate (prorated of course). That was 2013, which took me until late 2016. I thought ok, you've generally been helpful, so I'll go for it. What a mistake.

I have used IYOGI for 4 years with some satisfaction, but recently it became impossible to make contact with them to receive tech support. Their phone numbers are no longer in use. Tech support icons don't respond. I sent them an email and received a response that doesn't solve my problem. I started to get daily phone calls from people claiming to be from IYOGI and wanting me to go on my computer so they can fix and update problems. I keep hanging up on them and am in the process of filing a complaint with the Dept. of Consumer Protection. I hope they get indicted and prosecuted for taking advantage of their customers!!

Several years ago I got my first laptop. I knew nothing about virus and scams. Bought 1 year. Was ignorant about what they did when I let them into my computer. End of 1st year, I paid for 2 more. Came a time I knew that "tech" was screwing my comp. up as quick as he could. I cut the session off before a lot of damage was done. Complaints fell on deaf ears. Never used them again. At the end of the 2nd year they hit my credit card for $350.00 without permission. I got lucky to catch it right away and my funds were replaced that same day. My bank said if I hadn't taken action then that I would have major problems for a refund! We need NEGATIVE STARS, seriously. Stay away from all INDIAN "TECHS." Do NOT answer area code 855...SCAMS!!! Many times I've had to say "I have NO MONEY" over and over in the same 5 minutes.

My son somehow got connected with them for tech support through what he thought was Microsoft. They are very sneaky in getting information from you and make it sound like your computer is 5 minutes from crashing and burning. My son's computer was brand new and has had no problems at all. My son was able to fix it himself. I originally was going to sign up with them and gave them my information and credit card, and then told them I didn't want it after all and to back out all my information.

Can we give a zero? Was with iYogi for about 6 years. The only real problem at the beginning was the constant sales pressure to buy more and more services. However, as time went on, it became almost IMPOSSIBLE to reach them by any manner. They would not respond to Chat or return any phone call. In fact, it finally became totally impossible to even reach them by phone. Stay far, far away. SCAM.

I have been with iYogi for 3-4 years. They constantly press you to buy stuff, irrespective of recent purchases. They sold me McAfee. The next time I had an issue probably two months later they tried to tell me my McAfee was outdated and sell me more! Regardless, I have stayed with them because they are cheap. They seldom take under an hour to fix anything, even if just an optimization. English is never a technicians first language, and whichever tech you are with is typically arrogant and rude. On the morning of 09/29/16 at 9:20 a.m. the following occurred. My computer was slow. AVIRAL ** of iYogi was the technician assisting me.