BuyDig.com Reviews

DO NOT DO BUSINESS WITH BUYDIG!! I placed an order and chose to pay for 1 day shipping, the shipping info on the order told me it would be delivered 4-10-2018 (the next day). The afternoon of the 10th I received an email saying my order just shipped and will be here 4-11. I called customer service and the young lady told me I ordered it too late and that their warehouse was closed. I tried to explain to her that the order when placed told me it would arrive 4-10 and that is why I paid extra. She kept telling me that it was ordered after 3 and that their website says that items ordered after 3 may not be shipped that day. She mentioned a clock or counter on the website.

I would not recommend ordering a product through BuyDig.com. Unlike Amazon, when you receive a defective product, they will not take it back. They said that it has to be unopened. How would I know a drone is defective if I didn't take it out of the package? Instead, they tell you to contact the manufacturer, which in my case turned out to be a foreign company that will not answer emails. The literature instructed us to ship our "pocket drone" to a repair center in Miami, who told us it was not repairable and to contact the manufacturer directly. Then they requested $15 to ship our defective item back to us. Then, as mentioned, the manufacturer will not answer emails. DON'T order from BuyDig and DON'T expect warranty support from DOBBY.

Ordered zoom lens with bundle. They sent wrong charger and lens. I agreed to keep if send me correct charger. They said, "Ok stop the return and will send charger." After 2 weeks I contacted them and they said they don't replace chargers. I file complaints and BuyDig supervisor call said would send me a charger and lens. Still haven't received them. This company hasn't any integrity. They lied to me two times. Don't trust this company called Buydig!

Love BuyDig!!! Purchased a RTF racing FPV drone (Walkera Rodeo 110). Best price out there. Great customer service. Shipping was super fast. Even purchased again within a week lol. Don't hesitate!!! Also sends out a customer service phone number to call if any problems!!! Try and get that anymore, everyone wants you to email and then maybe get back to you. Not BuyDig! Will def. purchase from them again!!!

I purchased my drone from them for almost $1800 which is the same as other online sellers. I chose them because of positive reviews and the fact that they are close to me and they offered overnight shipping. I ordered on Thursday night and was offered Overnight delivery for Saturday AM or PM since I missed the cutoff for Friday. I chose Saturday AM to be safe and paid for the service. I called Friday morning and spoke with Josh who guaranteed my delivery for Saturday morning.

Good deals, terrible shipping. Ordered my television and tracked the package. It arrived in Milwaukee on a Friday at 4am. Called Fedex and was told I could pick it up. Get to Fedex and was told I could NOT have my television, PER BUYDIG. They claimed BUYDIG sent it on an economy saver plan that restricts it from being picked up and that they set the delivery for MONDAY. SO my television that BUYDIG already charged me for will sit in a container for 3 days over Super Bowl weekend <--Which is why I bought it! Absolutely ridiculous! Fedex went round and round with me that it was BUYDIG'S rules and they could not change anything...then I call BUYDIG only to find out they close at 2pm Fridays. NO customer service after 2pm...WHAT??? Luckily I found another company with a similar deal to overnight me a television. Very disappointed.

I ordered an item several days ago. The website says that the item I ordered (Mavic Pro Platinum Fly More Combo) is in stock and will receive in 2-5 days. Speak with customer service because they said something needed to be "verified" and yet my account has already been charged and transaction posted with my bank meaning BuyDig has been paid. Was contacted back saying there is no problem and that they just take forever on all order (basically is was customer service told me). It's now almost the end of a full business week and not so much as a tracking number. Not so sure about this, I wonder if the item is in stock or if this is a complete scam...

I order a turntable, a upgrade cartridge for turntable and vinyl record cleaning kit on 11-24-17. A week later I get an email saying they were sorry and they sold out of the turntable cartridge and they refunded me for the cartridge. I contacted customer service and said I wanted to cancel order, I was told it was too late and simply refused delivery and it would returned to them. Well it finally ended up on my porch anyways, So I contact customer service again and they send me the return shipping label. Now I never open the original box. There was no need, I put return label on box and returned to them 11/24/17.

Very disappointed with the service I have received from Buydig. I tried to make two orders for a product that were both cancelled (once by me and the other by my bank). I was charged by Buydig for both orders and after cancelling them I have only been refunded once. After countless emails and phone calls, I have been told that I was only charged once, therefore no additional refund is due. I have sent them copies of my credit card statement which clearly shows that I have definitely been charged by Buydig twice and only refunded once. They refuse to admit it (even with hard proof). My bank has ensured me that Buydig has charged me twice. I honestly don't know what else I can do to get my money back.

You lie. You take people's information then try and charge a higher price. Rip off. Cannot be trusted. I hate coward companies like you. Most are run by cowards who fail to stand behind their word.

It was the first time I used Buydig and I had a big problem due to their order cancellation. Initially I was unhappy, and contacted their customer service.

Got a coupon in my email a couple of weeks ago asking me to "reconnect" because it had been quite a while since I ordered anything. The coupon was for: "$20 off $20 minimum purchase". I thought "Great, I’ll find something and order it!" Went to the site, and found 2 "Rawlings Official Baseballs" at $10 each. I added them to my cart, then tried to apply the coupon. I got the error: "Please add another $0.00 to use the coupon". Tried to call their 800 number but found out they were closed for the next 2 weeks for some obscure holiday. Finally got a hold of them today, spoke to someone in sales, told him the issue, and told me to speak to a CSR. Then I told the CSR the issue, told me I needed to speak to sales.

I ordered a product on Saturday 10/7/17. I paid for one day shipping $15.00 extra. The item is suppose to be here today Monday 10/9/17. I call to see where my order ya is and am told, "It was canceled, someone in your family must of canceled it," (which no one did), I ask to speak to supervisor and am told he’ll call me back. No callback at all 4 hours later. I call back and now I’m told I will receive another callback - none. I tell customer service that this is a spam and I never canceled the order and I want my product - which I’m told, "You cannot have product reorder and recharge your card" - why do they can keep doing same thing to me. No thanks! They tell me call my cc company because they canceled the order which they didn’t and to then it was still pending as of today. Do yourself a favor. Don’t order from this site. They lie. They're thieves not trustworthy and want to take your money and customer service sucks!

I ordered a camera on a Saturday night and paid extra for 2 day shipping. I needed the camera on Tuesday to give to someone who was going overseas on Wednesday morning. DAY 1: Monday; Day 2: Tuesday. Monday morning I received the tracking information that it would be here on Wednesday. Too late! They should do what Amazon does and say when the item will get there next to each shipping option. I cancelled my order and will buy the camera for the same price somewhere else.

Spoke with Saul ** several times regarding this issue. After being hesitant to reorder he convinced me, and gave me a great deal on the TV I REALLY wanted and guaranteed it's date.

The company has recently resolved all of my complaints and I'm happy with them again.

The majority of companies today will hassle you or require you to pay any shipping costs to return a defective product. What an overwhelming and pleasant surprise I had when I had to return an item to this company. I ordered a Cobra Dashcam. I already own one and wanted a second one for my other car. When I received it, I immediately installed it and found that it would not work. Now this was a brand new unit and it was defective right out of the box. So I followed the instructions for returning it to the company. I had to pay the shipping costs to return it. I contacted customer service and was informed that upon receipt of the item, I would be issued a refund of my shipping cost if I would send them my receipt. I did so and and received the refund. This was my first order from the company and it will certainly not be my last. I look forward to purchasing from them again.

The water goes into the ice cube maker but it does not get cold and freeze. This is a brand new ice machine and this was the first time I plugged it in. I am extremely disappointed! Product was sold to me as new and not refurbished.

I purchased an 2017 LG TV for the best price I could find in a retail store or online. The service was great and I received the TV within only a few days. I would definitely buy again AND recommend to family & friends.

I needed to exchange a TV. I didn't have any problems returning the TV, but wanted the replacement sent through a different shipping carrier. I had been told multiple times this was not possible by different customer service representatives. Upon speaking to the supervisor he understood my concerns about the shipping carrier they were using. The supervisor apologized and worked with me to send the replacement TV through a trucking service. I feel the supervisor took the time resolve my concerns appropriately.

I routinely check and search BeachCamera/BuyDig.com for products, and I have consistently found great deals, with mind blowing prices. On every order I have placed, I consistently have a great purchasing/checkout experience, fast shipping and on the occasions where I have contacted them with questions, they have been fantastic in answering and resolving. I look forward to continuing my business with them and highly recommend them.

I've been looking for tire pressure monitors for my truck for a year now but the price was way too high every where I looked until I got an ad for BuyDig.com. I couldn't believe how inexpensive they were there plus they offered free shipping. Needless to say I will be buying a lot more from them.

After having 2 cancellation order issues and improper accessories in the final delivered order Buydig.com called me multiple times to resolve my issues. They refunded me for all accessories that did not work with my Phantom Pro 4 Plus.

I feel it only fair to retract my earlier review and say that while a mistake was made they have bent over backwards and are bending over backwards to make it right. I am very impressed and actually more than a little bit amazed at their prompt and thorough attention to an issue I was sure they would try to duck and ignore. So long as they do what they say they will do I would certainly recomend Buy Dig.com to a freind

I've purchased multiple items from BuyDig over the years and never had an issue until my most recent purchase (delayed shipping and then a defective product). Sherry ** immediately contacted me and offered to replace the defective products to maintain BuyDig’s relationship and reputation. Because of Sherry's efforts (and great prices), I’ll continue to purchase products from BuyDig.

This was my first order. You guys did great. It was shipped before the end of the day and had a great price. FedEx and the USPS took their time, but it got here exactly when you said to expect it. I hope you have other Apple HomeKit products I can order as I automate my house.

I usually prefer to buy stuff in store as I had bad experience in past but estore like BuyDig are the reason that I keep coming back to buy online. This time I stopped in to buy my niece a new MacBook. It took me a little while to finalize the store as I was looking for best price and I got a right deal here. I chat with the online support and also called 800-617-4686 and told person what she needed. Like I said I know nothing about computers... Anyway I called my niece who then spoke with the person. She was VERY helpful and answered all her questions.

I ordered a Samsung Tab E from Adorama, and they waited 2 days to tell me it was back ordered. So I went back online to find another place to get one. This turned out to be a blessing! I saw the same tablet on BuyDig and it was a little cheaper, and they gave me a free carry case. They emailed me all the way through to update me about my order. They shipped it fast and I received it promptly. I can say more, they did right by me, and I'll buy from them again for sure!

Everything was smooth and fast. I ordered the NIKON camera on a weekend and had it in my home on Tuesday... Exactly what I had ordered. I would recommend this company to anyone looking for quality products who would like to receive them accurately and quickly. When in need, I will order from them again and again.

BuyDig was the cheapest and we bought some camera stuff a year ago and recently bought a television from them. Everything was fine and they got the job done.

I purchased a monitor from BuyDig cause the deal was so great for the monitor I wanted. So I purchased it and it came within a week. But when I opened it. It was the wrong monitor in the box. I have no idea why I got a different monitor. But I emailed customer service and all they can do is have me return it. Which sucks cause they won't even send me the correct monitor. Just give me a refund. Which yeah that's great. But it's a pain in the **.

I used BuyDig.com to order a piece of Samsonite, and had a small issue with using a coupon within their mobile site. I finally had it apply properly with the use of the laptop, and briefly mentioned in the order my troubles, and Lindsay was incredibly helpful with resolving my issue.

I was looking for a high quality pair of earbuds, I know what I wanted but out of my range till I found them at BuyDig at a great price (50% lower than trending) I quickly added them to cart after carefully checking it was the same model being sold elsewhere and processed payment leaving a 3 star review. Just felt payment could be faster, a wrap! The next day I receive a call from Lindsay from Customer Relations Team to ask about my 3 star rating? I explained that was very satisfied with the purchase and price but just felt I could of paid quicker at the end no biggie.

I went on the internet looking to buy a TV, and I purchased a 65 inch curved Samsung TV from BuyDig.com. The reason I chose to buy there is it costs less. On Amazon, they had almost the same TV and it's Samsung too, but it was more expensive. Also, one of the reasons why I chose BuyDig is because they could deliver the TV within a short period of time. I had to have it delivered within two days because I was changing my TV and my internet provider, and I wanted to set up the TV before that. But I paid $150 more to have that done.

We bought two lenses and a camera body from BuyDig. They had really good prices and shipping policy, and some additional little things like memory cards. So it just seemed like it was a really good all-around experience. But the website itself have some inconsistencies and is oftentimes not all that fantastic. But my husband called them and that worked really, really well. So the next time we need photography equipment we will be back.

After contacting their sales department, they made right on their offer and sold me the laptop for $479.00, and offered to credit me an additional $15 for a coupon I was unable to use. I would prefer that they had a better coupon system, however, I'm still glad I contacted them.

I paid $27,43.- For a 2 day delivery and merchandise has not arrived!!! Perhaps Wednesday evening or Thursday... But that's not what I purchased!! These speakers were a family present since I travel tomorrow abroad to South America and that's why I paid special flight delivery... I regret not having bought same at the Best Buy in Florida City and would not been pissed off by you guys... Never again - As an Amazon prime member I will only purchase direct and not through untrustful third parties.

I bought camera equipment from BuyDig before so I get a lot of spam from them. Yesterday, I saw a fitness tracker and thought it was reasonable so I tried to order from website. The website show a higher price so I called but they closed. Today, I called and told them that I want to order and that the price shown was higher on website; the sales rep hung up on me.

I bought a smartphone and it has a dead pixel. This website refused to replace and want to solve the problem with 35 dollars. I will use this phone for two years and they say a dead pixel is fine. Who told them that is fine? If I know I will get a phone with dead pixel, I wouldn't buy it. I will never buy anything here again and I will tell my friends, never buy anything here. Terrible service.

I check BuyDig weekly for their super good prices and stuff. I recently purchased a drone and a controller for it, and the products are great.

Woke up to a negative bank balance and checked my email and bank statements as to why and had a $148.99 charge from a company I have never heard of. Googled the company that was on my statement and called my bank immediately. Obviously canceled my card and blocked any future pending in case there was. Called this company afterward and spoke to one person who couldn't help and was transferred to billing. The lady from billing answered, asked for my order number. I then told her I don't have one because I never placed the order and she then asked for my number and I once again said "I haven't ordered anything so I don't have any order numbers and my phone number won't show up" so she said "I just want to see in case" so I gave it to her and she said "Oh okay there's nothing with that phone number." You don't say!

Placed an order March 11 2017. Canceled the order March 12 2017. The product never left their warehouse. These are filters for my camera $29.95 but now it is on the 11th business day. I still haven't received any money. They keep sending me the same email letter saying it will take 3 to 5 days. It will take 5 to 7 days and they could possibly take up to 10 business days for me to get my money. Today is the 11th business day. Still no letter of where my money is. I would not recommend this company. Absolutely a nightmare trying to get my money back!!

I had an issue requesting a return authorization number. Customer Service was very responsive, solving my problem and even giving me a $35 credit for my trouble.

I was going off to Best Buy but it would cost me 50% more. I went to a website called DealNews and they have specials on everything. I just put GPS and they linked me to BuyDig. Their price was very good and the quality of the GPS I purchased was excellent. It was a Garmin product and I had nothing but very good luck with Garmin products. I had an excellent experience using their website, too. I found the item and bought it. I also bought other stuff from them. It seemed like when I order something I get it within a very short delivery time. I would recommend BuyDig.

I googled Garmin Vivosmart HR F3 and BuyDig came up at the top of the results. They've been around online for a while and it was easy navigating their site. The item I bought from them is great and does exactly what it's supposed to.

I got a DVD player from BuyDig.com and they shipped it for me free of charge. It came on time and in perfect quality. The website navigation is amazing and great.

I had bought a camera about eight years ago through BuyDig.com and I had a good experience with them before. Furthermore, they were very competitive on price versus where I can find anywhere else. So, I got another camera through them. The website was very easy to navigate. I'm very satisfied with the camera.

I was looking for discounted information and came across BuyDig.com. I found there what I need very fast as the website is organized and has good categories. I purchased a DSLR camera. Canon sells their cameras officially here and it has a discount. The coupon information is easier to find compared to other websites. I will be shopping here again next time when I need something. I'm satisfied with BuyDig.

BuyDig.com is a manufacturer-recommended online retailer and I relied on them because they have extremely competitive prices. I bought my first television from them in 2015 and just recently, I was able to find all the lenses and the camera model I was looking for which had a great price, so I didn't give it a second thought in ordering them. The delivery was exceptional. They were at my door in two days. I had a wonderful experience and going forward, BuyDig.com will be my preferred retailer.

I bought a Garmin from BuyDig.com. Compared to other online shopping website, its price was good and that's why I bought it from them. I'm very happy with the whole experience and I'll definitely scan BuyDig.com to see what they've got.

We had a lot of people lose electricity out here in the panhandle of Oklahoma. And I had a friend that was in the country and couldn’t get water through her house. We ordered a shower pump off of BuyDig.com and it got to her within five or six days. BuyDig.com is fine compared with the other online shopping websites that I have used and I had easy access on the internet when I typed in what I wanted but I probably won't shop through them again. I paid extra for the next-day shipping and it didn’t get there until the following week. That was a little disappointing.

I bought twice from BuyDig.com and it was very good because it was very convenient. The price was good and the delivery was efficient. I bought some Samsonite luggage from them and I'd visit their site if I need to buy luggage again. If BuyDig makes more advertisement, though, it would be helpful because after I bought the first time, I marked the website. But if I didn't do that, I may not have remembered their site. Otherwise, it was an excellent experience.

Charlie ** has taken to my case on a very personal level. He has been incredibly responsive to my after- purchase requests and questions. I felt that I truly had an advocate who listened to my concerns and that has the power to influence processes for future customers. Made me feel more like a valued customer than just an order number. Charlie gave me the personal touch that I felt should have been present from the beginning.

I purchased a TV which was shipped promptly through FedEx. FedEx tracking info confirmed delivery but I never received it. Filed a claim with BuyDig, they told me that it will 5-7 business days to investigate. FedEx reiterated their position that they have delivered to the right address. BuyDig then refunded me within 3 days. I am 100% sure that FedEx messed up and since no signature was required, it was easy for FedEx to refuse to take the responsibility.

I purchased a Sony a6000 camera from BuyDig a couple of weeks ago. However, the camera had a little malfunction so I sent it back and ordered another one. Their return process was good. They sent me a return label, no questions asked. I typically go to Amazon and then hunt by individual sellers. But since BuyDig has the best price with best gear and my customer experience with them was good, I would be open to shopping with them again. So far, my experience has been positive.

This site is truly unbelievable. Their delivery is so fast and prices are unbeatable. The sales division provides excellent service and I have used them many many times for purchases and will continue to do so in the future. Also their customer service reps are very courteous and helpful.

They sent me "opened item" instead of "new" then they didn't send me SD card. Took about 10-15 emails to finally got it square away. (Apparently they don't read previous message.) They asked me to send everything back and they would process the refund. Got email on 12/23 saying that they got the packaged back and ask for 2-4 days to processed.

BuyDig had a Black Friday online deal for the Escort Max 360 Radar Detector. It usually retails for $650+. I had originally purchased it from Best Buy for $528 with taxes but returned it when I saw BuyDig's price of $485 shipped. After placing the order, I received email confirmation - correct address - correct information etc. After making this purchase, the price had dropped on other websites to $450, $439 and even $425 (as seen on Slickdeals.net), but I left my order in place with BuyDig. Here we are 6 weeks later and I still have not received the detector. I contacted BuyDig's customer service: "Hello, what happened to my order? I have not received the detector. "

After many phone calls and emails they ended up refunding me for the missing items.

I purchased a speaker/turntable combo from BuyDig.com. They sent the speakers but not the turntable before Xmas. After a few calls and some research on their part, it was decided that the turntable was in fact never send. It was sent about a week later claiming a glitch in the shipping system. I just received a call from Charlie at Beach Camera following up on customer service, apologizing for the mishap and assuring me customer satisfaction would be achieved. It's the effort that Charlie put forward that allows me to give BuyDig.com another opportunity to earn my business again. Thanks, Charlie.

Item I ordered had the wrong address when it processed. When I finally got in touch with the company they told me they would cancel the order and have FedEx return it to them since it hadn't been delivered. This was a Christmas gift, so they told me to place a new order and I would get a refund when they got the other one back. Well now they're saying it was already delivered. So who knows who has it. The new one I ordered has a scratch on it. So I'm out over $100 at this point. Not to mention a disappointed child!!!

I paid for my order to be delivered on Dec. 22 and it was ordered on Dec. 20. I tracked my order and said it would be delivered on the 23rd which was fine but now I will not get my order until Dec. 27. Will never buy from here again. Very dissatisfied and I have a very disappointed 8 year old.

Bought camera for xmas for my daughter. Screen scratched and wouldn't take a charge. Advertises that 3 different options and I was told I can only get a refund. Spoke with manager who promised me I would have another camera before xmas which is not happening. Sent the first camera back, No refunds have happened and no second camera.

I buy a Samsung SUHD curved large screen TV from them only not to be able to have it delivered due to FedEx trying to deliver it 3 times in the middle of weekday afternoons when I'd be at work every time. On top of that they lied to me and blamed FedEx for the shipping problems. Luckily the FedEx people told me the truth which is that BuyDig sets up their deliveries so that FedEx can only attempt to deliver the package 3 times and may not hold it so that you can get it yourself and they are required by Buydig to return it. So after 3 weeks and very near Christmas I have no refund nor a TV for my family. Thank you Buydig for ruining my Christmas. I will never, ever buy from you again.

TV purchased at a very reasonable price. Order was shipped promptly. Not complaints with the purchase. Have yet to plug it in to test yet as it is a gift but did not see any damage upon inspection. Only issue was I was not able to check on the order as the link on the site did not work.

Their customer service center sucks to big extent. I have been trying to call them since last 3 days to talk to them on returning my shipment, no one is picking up the call despite waiting for 15 mins every time. Their email replies sucks too. They reply once in a day - that's it. You have to wait for 1 full day to get their replies. Their return policies sucks too, as they simply do not respond and do not send return shipping label and keep saying it is not an error made by them. When shopping online, customers are bound to return if they do not like it, but these fellows simply do not accept. Please do not waste your money on them. Give extra $5 or $10 and purchase somewhere else. These guys suck to big extent.

Since posting my original review, I received a call from Charlie at Buydig.com who went out of his way to save my Christmas and righting this wrong. Because of the extreme efforts to make sure that I was ultimately a satisfied customer, I am updating my review and will encourage others to give them an opportunity.

You never shipped my order, but you're lying me. And you insane charge the money! I couldn't find the way to contact the customer service. I sent five times email but never answer me. The phone can't be answered forever. I will tell all people do not buy anything in your website! I'm the Dealmoon's worker.

What happened to my previous review: I reached to the customer support and confirmed they did not have that suitcase in their inventory yet. That is the reason why it will take extra time. I told them my situation that I can't wait that long. And they are able to cancel my order and the refund was sent back very quickly. I am satisfied with the quick solution they provided. And I'm able to settle down with another store selling the same item with a bit higher price but have them in inventory to be sent quickly. Charlie also reached back to me apologized for the inconvenience and gave me a $25 GC. I understand sometimes things happen and am satisfied with the quick solution they provided. 5 star for their customer support team and the price is very compatible btw.

Buying shouldn't be this complicated. I've never been this frustrated with any online store as I am with BuyDig. I understand that they need to make sure that all transactions are legitimate but should make it more efficient. I had to talk to my bank twice and at the end had to cancel my order because BuyDig inefficiency.

Ordered a 700 drone on 10/1/16. They charged my credit card and said it would ship out in three days. It is now 11/8/2016, and after multiple calls and promises from the company, I still have not received the items. The BuyDig.com site says the item is in stock and ready to ship but they do not have the item. DO NOT TRUST THIS WEBSITE. They will take your money and charge your credit card and then give you all kind of runaround about where your item is. Now my credit company is fighting with the site to get my $700 back. Think twice and then again before using BuyDig.com.

Free shipping way too slow. I figured I'd save $15 on a printer compared to Amazon but despite the listing saying it would be coming from Nevada, it's coming from the East Coast, over a week away. If I knew that ahead of time, I would not have bothered. Never again.

They lied telling me I'm fob, they had a 1000 yuneec q5004k in stock and I could have it by a few days. After a few days they admitted they had none in stock so I called for 5 days asking them to remove the item can be shipped today if it's not even in stock, but of course that never happened. That deception that pissed me off so badly. I finally received my drone with a broken camera to have to wait another month. Then they never sent my 50.00 gift card until I mentioned it. This made me want to give them another chance. But of course it's going terrible once again.

After sending some emails to their customer support and receiving unhelpful responses I decided to call them. Was responded to quickly by a very helpful support rep who told me that while the listing was wrong, I would not be able to return it due to it being an open box special but he was able to refund me some money. After posting this review I was also reached out to by a support rep who wanted to make sure I got the problem resolved. In the end, I might not have gotten exactly what I expected or ordered, but I still got an excellent camera for a killer deal and they helped resolve the issue. I have increased my rating from 2 stars to reflect this.

My order came quickly. I went camping for 5 days and the Ice maker had no problem producing ice for 4 people plus. I had filled a gallon zip lock bag full of ice to start but I never got to use it because the machine produced enough ice during the times we wanted ice with no problems.

I saw the electronic bells and I thought that they were more versatile for my doors and so I bought a couple of them from BuyDig.com. They're the ones who ship it but it can go about days. Also sometimes, I might need an item but when I go after another, they will all be gone. I understand that is their business model so I think that they're fine so far. If those doorbells work and depict what I want them to do to work safe, I definitely will shop with them again.

I purchased a drone. I flew the drone once. I realized it did not fly like the one I used to have before it crashed. I assumed the drone with the 4K camera was the professional because the professional used to be the only drone with the 4K camera. I assumed wrong. I thought there was no chance they would take it back and that I'd be 800 bucks in the hole. However I gave it a try and requested a full return. Since everything was in perfect condition they accepted the return and now I can get the correct drone. They deserve commendation for putting the consumer first and not grabbing the money without regards to the consumer's satisfaction.

I bought an audio interface, a recording equipment bundled with microphones. BuyDig.com had the cheapest rates and had exactly what I wanted. Everything was bundled the right way at the right price. Everything came in good shape. I will shop at BuyDig again if I find something I like for a cheaper price or if I can find it in a bundle.

BEWARE! BEWARE! BuyDig at it again. They send an email with the price of the Cuisinart DCC-500 12-Cup Programmable Black Coffeemaker - Factory Refurbished for MSRP: $110.00. OUR PRICE: $29.99. However when you click to purchase it comes up on their site for List Price $110.00. You Save $61.00 (55%). Our Price $49.00.

I came across BuyDig.com while surfing the web and shopping online, and I chose them over other shopping websites because of their prices. I bought a special washer, and I didn’t have difficulty with anything. They were very prompt in delivering it, which is very good. I didn't even ask for any enhanced speedy delivery, but I received it within four days. I also appreciate the offers that they sometimes send for a certain percentage off, which I might take advantage of. I'm looking for some patio furniture, but I haven’t found that I really like so far. Overall, it was an awesome experience.

I had no issues navigating the site. The item I received was exactly as described, and at a competitive price. Being only 15 miles away, I expected to receive the package in a timely manner & was not disappointed. Two days after ordering the box was at my front door.

I can honestly say I have never had a bad purchasing experience with BuyDig. I look forward to looking through their email sales flier as you never know what's going to be at a good price and something that fits a need or desire. Do I recommend them? Yes. Do I find value in what they post about their products? Yes, and they also provide detailed specs about their products, which I find most useful. As an example, I bought the FiiO E6 headphone amp, and the site let me know that the output was under a 32 ohm load, as well as the distortion. I am totally satisfied with my purchasing experiences and service of BUYDIG.COM.

I had purchased an HP All-in-one computer and it didn't come as it was advertised. But I will give them credit they quickly took it back and made it right. Yes, I will do business with them in the future. I had done a review before. I had given them a chance to contact me back. Sometimes we need to give companies a time to see just what happened even though we are upset with what happened!

I had some issue with my order and almost give up on it. I got a direct call from one of customer relation representatives. He was very polite, nice and handled issue in the best professional manner. Glad I choose your site to shop. Thank you.

I have made more than five major purchases from BuyDig.com and have never been disappointed. When I recently asked Customer Service for shipping info, they quickly acknowledged I was a frequent buyer and they thanked me for my patronage. Very professional. On a 65 inch Samsung TV, I saved over $260. Fantastic.

I have purchased 2 items from BuyDig, and am very satisfied. The shipping was fast, and quality of products was excellent. I will definitely look to them for future purchases.

Vivosmart Wireless Activity Wristband with Heart Rate Monitor. Viewing area is so cramped that I can't read any displayed messages or numbers. This device is unusable. I would like to return it for a working model or a refund.

Canon EF-S 10-18mm F4.5-5.6 IS STM Camera Lens - The lens arrived in a pleasingly timely manner. I love the lens. It gives me the wide angle view I was looking for at a very modest price. A great purchase, at a great price. I am very pleased with my purchase from BuyDig.com

Prompt service, but your credit card account with banks are taken as frauds for 4 times. I eventually pay for PayPal. You need to work with the credit card. Visa MasterCard and Discover, nothing worked.

I bought a WeatherTech from BuyDig because it was cheaper in their website and they're reliable. If I decide to buy something related to the WeatherTech, I would shop with them again.

The only reason why I shopped at BuyDig.com was because of the price. The site was easy to navigate, but BuyDig and other online shopping sites are about all the same. I would shop there again if I want an item and they have the best price and shipping.

Very quick delivery! Satisfied with the service and delivery time. The product itself broke the very first time we used it though! (luggage) Thank you.

Update: They refunded the value of the correct "Koptercase" and let me keep the backpack case. There was still the negative review I gave for the lenses. They offered me a credit much greater than the $30 I was out for the lenses, for merchandise on their site. I was skeptical and waited until I actually had a need for something before I took them up on their offer. I placed an order and contacted customer service and sure enough, it was approved and delivered. They bent over backward once all the issues got to someone who could correct the problem. I am VERY pleased with the resolution. Thank you BuyDig.

On the 26th of May 2016, I purchased a NEW 50 inch Samsung Smart TV. Because I am in the Midwood area of Brooklyn, NY and they are located in Edison, NJ, shipping to my door is one day once FedEx picks it up. Well I received it on June 2nd, 2016. OK the holiday... I get it. Boxed well and arrived without a dent on the box. I set it up, plugged it in and found a terrible flaw in the screen, almost like a halo effect. I phoned C.S. and was offered 150.00 refund off of the price. Wait, if I wanted to buy a damaged TV I'd shop eBay. I told them I wanted a replacement as per the website return policy. They refused to replace it. They told me to send it back. They provided a RMA # and told me to call FedEx for a pickup and then to order a new one. Well well well, I bet you can see where this is going.

I was trying to buy a $900.00 4K PC Monitor. It was in stock and said it would ship in 24-48 hours. I placed order and they took my money within hours. Now here I am a week later with an order that is STILL in PROCESSING stage. I call twice, the first time the lady acted like I was a burden and asked why I am call when it was only 4 days. I tell her it was express delivery and was supposed to be here and she said call back by 5 if I don't have a ship confirmation by the end of day.

Ordered a Canon camera kit from Sears but Buydig was actually the company. Buydig shipped the camera kit but the flash that attaches to the camera doesn't work. Canon said the flash is not compatible with the camera. Buydig says they don't have that flash. Ray at Buydig told me they can't afford to provide the flash that goes with the camera. I WILL NEVER DO BUSINESS WITH BUYDIG AGAIN!!! Buydig had no intentions of providing the flash that goes with the camera right from the start. Buydig is a fly by night business taking advantage of anyone they can. Buydig is a disgrace.

Tried to buy an item on the website, so it asked me to create an account--fair enough. When I tried to create the account, it said their system was 'undergoing maintenance,' and 'sorry for this unavoidable delay,' blah blah blah. OK. Then it wouldn't let me order my item, because I didn't have an account! Tried the 'live help,' which was actually a nano-bot, no help at all. Clicked on the customer service number--they're closed at 3:00 on a Friday--during the Holiday Shopping Season! They seemed to have worked very hard to stymie customer purchases. I won't be back.

I ordered a $599 monitor on their website and when I went to check out it allowed me to pay with PayPal which I did. PayPal passed it on to my bank. They both show that the money went to BuyDig. BuyDig says they have no record of the order. They have my money. I filed a dispute with PayPal. I get Citibank to help but they were less than worthless. I have no item for which I paid and BuyDig has my money. I wonder where they put it. I'm 73 and handicapped so now I have no money to buy a present for son.

First, I have purchased from this company in the past, not great and not bad. However the last issue was on Dec. 4 when they sent me a $20 coupon since I had just made an order from them. I went ahead and ordered two tea kettles and paid the rest through Paypal using my cc. I was suppose to get an email of my order but never did and since it's the first time I use paypal with them, I checked paypal and saw the charge. It also appeared on my cc right away with "BUYDIG" in the title. I waited 10 days and nothing.

Wouldn't recommend to buy stuffs from them. You might have a better luck to buy it from Amazon, BestBuy or other online stores. They are posting ads for the stuffs that they don't have and trying to deceive you to shop on their website. I purchased a Sony 4k TV from BuyDig black Friday sale. After that, the order showed in process on the website and I called the customer service several times to see the delivery date. Last Thursday, the customer service told me that they finally got the TV into their warehouse and I should receive a tracking number soon. And today (12/7) I got an email saying that they don't have it in stock and needed to cancel it. It's frustrating to deal with them. If you just want to waste your time dealing with the customer service without getting your order fulfilled, I'd suggest you to shop from them. You will get a lot of frustration.

My shopping experience with BuyDig was just plain horrible, I regret buying from them. My first issue was ordering with PayPal, it was impossible for me. I kept getting an error that said "Could not complete your order. Please try again. If the problem persists, please contact our customer service for assistance." I asked their customer support which took them nearly forever to reply back to me. When they did, they told me to call them. I was awestruck. I told myself whatever, I'll just skip out on PayPal and pay using VISA Checkout. I placed an order for a pair of headphones on November 17, 2015.

I went to order a Samsung WiFi ready 40 inch TV. While processing the order there was a coupon that I kept trying to apply that would not apply. The website would take me back to order and would retry. After several attempts the coupon applied and I ordered the TV. The TV came within a week and was well packed. I unpacked the TV and had to wait for the installer to come for the on-wall installation. When the installer came I asked him to program the WiFi. After a few minutes he said that there was no WiFi. I went to the order online and saw that somehow the TV was switched from the WiFi model to the non-WiFi model but the price stayed the same at $317.99 when I looked the retail price of the non-WiFi version was $279.99. I had already destroyed the packaging and returning was not an option.

I purchased an open box camera that stated item is in like new condition. I paid overnight shipping as I was leaving the country in 2 days. The camera arrived on time (thanks FedEx), but when I opened it a piece of the viewfinder fell out of the felt bag holding the camera. I inspected the camera closer and found it had been dropped. The best part is that the invoice has a section that reads "all items are thoroughly inspected prior to leaving our warehouses". I contacted the customer service department and mentioned the issue. They issued an RMA and a FedEx label to use.

I ordered an HP all-in-one computer. I was out of town when it was delivered, so it was not opened until over a week after received. When I ordered it suggested it would be over two weeks delivery time. When I was finally able to open it, it came on immediately but you can only see half the screen because the other half is cracked. I chatted with online rep and was told I had waited too long for return. I would not have waited but was not in town when the computer was sent. Do not use BuyDig is my recommendation.

I ordered a Jansport backpack on October 21st. It's now November 12th and I still haven't received it. I live in New York and it shipped from Pennsylvania. The package I ordered from Soffe.com shipped from Nebraska and got to my house in less than a week. Very annoying, don't buy from here.

I purchased a TV as a gift. When the recipient opened it less than a month later, the screen was obviously cracked. The TV was shipped almost a month after I ordered it and the merchant will not help because he is going by the "ordered on" date and saying we waited too long. They sell defective merchandise and look for ways to screw the consumer when we try to make things right by requesting an exchange. Really disgusting work ethic and will not help you when things are obviously their fault. Stay away from this seller.

Sold me a TV and charged my cc then refused to ship unless I would agree to pay an additional $700 for the TV. When I refused they forced me to cancel my order. Company is a scam and should not be trusted. I do not recommend them and will never make another purchase through them again.

I ordered a camera through Sears (their merchant is BuyDig.com) and was given the date of June 24 for delivery. When it wasn't delivered, I contacted Sears. They stated that they contacted BuyDig and discovered it was still in processing and not shipped. I contacted BuyDig and requested a refund. BuyDig stated that the tracking number indicated it was sent. I find it interesting that they still have not given me a tracking number. I will never consider using BuyDig in the future. Bad experience!

I ordered a package from buydig once but the delivery man dropped the box and my camera broke. I called buydig and asked for a new one (even though it wasn't their fault). They gave me a new one and somebody who works for them who lives in my area actually dropped it to my house the day after the call.

I received an email from Buydig.com titled "Waterproof Cameras up to 85% Off! Go Pro, Ricoh, Canon, Nikon and More! Fast Free Shipping". That peaked my interest because I'm looking for a waterproof camera, so I opened the email. In the email were various discounted waterproof cameras (mostly 20-30% off). However there was one Nikon bundle including a Nikon 1 J4 with waterproof case, adobe photoshop elements, and a 32Gb SD card - listed for 85% off. The original price was $923.43, but the price they had listed was $499. I did a quick calculation and this only came out to a 46% discount.

Bad business, stay away from this site. They promise the product will be shipped the same day, this is a lie! Check the site. They will not tell you that the product they advertise is no longer in stock. I had to call them several times to find out if they shipped out the product or not. Finally a customer service rep told me that it takes 2-5 business days to ship it and another 4 business days to arrive at the destination. I called back the next day this time the customer service rep told me that I will receive it the next day and it has been already shipped!!! That was a pure lie! I called and also emailed customer service they emailed me back and said the product is of stock and will be re-ordered and will take few more days to arrive.

FedEX delivered my Lens to the wrong address or someone stole it. BuyDig won't help me. FedEx customer service believes that the driver did deliver it to the wrong address and say that BuyDig needs to file a claim regardless of what the tracking number says since they are the shipper. If I want to claim with FedEx apparently I need a waiver letter from BuyDig, but BuyDig won't help - asks me to contact my credit card.

Buyer beware: this is a terribly shady business with zero ethics. I ordered a laptop from them with 2-day shipping. It never arrived - FedEx admitted the package was lost, and was signed for by someone in an unknown business building, not my residential address. BuyDig REFUSED to reimburse me or send another laptop, saying the package was signed for - even though FedEx declared the item lost and the person who signed for it was *not me*. This was supposed to be a gift for my mother, and I not only missed her birthday, but have spent at least 6 hours trying to merely get reimbursed for what was not received. Horrible business, the worst consumer experience I've had in my entire life. The representatives there go to their "manager" who tells them to refuse a perfectly legitimate issue.

Back in January I ordered a 40 inch Samsung TV From buydig. I received it a week or so later. I opened the box and inspected the TV as per the directions on their website and it appeared to be fine. I still had to wait for the wall mount I ordered from mono price to show up to install the TV. A week later the mount came and I installed the TV but the configuration of the hdmi ports on the back required I order a 90 hdmi adapter to hook the TV up so. I returned the TV to the box and ordered one and waited for it to come.

Avoid BuyDig.com and their associate, BeachCamera.com. Website stated item in stock and will be delivered within 3-5 business days. Great...NOT. Item not received after 5 business days so I do some searching on their website which informs me that a tracking number will be emailed to you when your item is shipped. Never received a tracking number. Emailed customer service, no response. Call customer service and "Josh" tells me the item was supposed to be drop-shipped from the manufacturer and he'll call me back with the status because he can't reach them. Never get a response from "Josh". Call customer service again and told the same thing.

I was supposed to get a $400 rebate for the Canon Rebel and the printer that I purchased from Buydig.com. I mailed out two UPC codes and the copy of my receipt, but they wanted the original receipt so I mailed that out, as well, via certified mail.