BuyDig.com Reviews

Ge, is a great product to begin with. Plus the biggest part about this one is it a stainless steel inside. It works better with the convection ovens. with the stainless steel inside the last a lot longer by my experiences. The air fryer is a plus as well number panels could’ve been brighter colored to see on the counter though, Otherwise I love it very very much.

Dianne from Beach Camera provided me excellent customer service. She helped me make a decision regarding a Samsung OLED Smart TV, I liked. She is a good listener, and provided helpful feedback. I am glad I followed her recommendation and made the purchase.

I bought a monitor from them and within two weeks the monitor went on sale and the price difference was over $500, I messaged the seller asking if they can price match and they did, the sent the refund and I couldn't be happier, Thank you Christine **, Maria **, and, Rizza ** for helping me out and making my day better.

I had a minor problem with the item that I received. However, after contacting the seller, RIZALYN responded within just a few hours and offered to make it right and resolved my issue very quickly and effectively. Great service.

We had an excellent experience and received top-notch customer service (Rizza Mae). They were able to solve my issue within the same day. The speed of their response was impressive, and they communicated well about my problem with the email.

I made an order that was fulfilled by this company and I am thrilled by the experience I was given. Christine ** was the representative that served me and went above and beyond what I could have expected as most service reps just try to avoid you altogether. Christine ** exceeded my expectations and for me set a bar for all others I now deal with to achieve. With my experience this company will now have a new customer. My shipping experience was also above expected as I got both orders out the door and to my house in 2 days and unharmed, which is what we all want and rarely get. No issues here and I am beyond grateful to say the least + I am the person whom never leaves reviews for mama said "if you have nothing nice to say, say nothing."

They’ve been breached. I use unique emails per merchant, and my BuyDig email was just used to send me a scam email. Moreover, they have not informed customers about their breach. Do not use BuyDig. August 2024.

When I received my product it was damaged I spent a lot of money when I hooked it up it didn’t work either. When I asked for a refund I was told I would have to return it at my expense.. I really was disappointed with that response. I should not have to pay to return something that was damaged and didn’t work.

BuyDig is a scam company. Never ever order from them again. I ordered a laptop from them with 2-yr service plan. They did not have any follow-up information for more than a week, but they charged my credit card fully. When I called, they told me that I product I ordered has been sold out with no stocks. They said that they would refund me right away. BUT one month later, still no refund. I am officially launching a complaint about their business practice. What a scam company! Shame of them! Don't believe on their website.

Updated on 10/02/2023: Just when I thought it couldn't get worse, I was wrong. After 3 weeks and many calls, emails, and texts, I finally had the TV delivered by some random older guy with a van. I had to help get the 83" TV into my house, as he was alone. Because of all the problems and hassles concerning the delivery, I was offered a $400 refund, if I accepted the delivery and changed my ratings from 1 to 5 stars. I accepted their offer and changed my ratings. It's now been over 2 weeks since the delivery and still no $400. Also, the TV was advertised with a 4 year extended warranty. I've been trying to get the company to honor this, however, I have been unsuccessful. Just do what you promised. This is a very bad company. I urge you not to buy from them.

Bought an Osmo 3 from Buy Dig. FedEx delivered it to wrong address. Buy Dig refused to refund it until I filed a dispute with my credit card company. Shop elsewhere people. This merchant is a rip off. Their customer service is useless and unprofessional.

Customer service was beyond my expectation. They handle problems professionally in the favor of customers. They have quick response to emails and always try to find a quick solution. The shipment arrived in couple days after purchase.

Provided prompt and efficient response and alternative to returning an item. Instead of returning the item I was given an additional credit to keep the item. I could not have expected any better response.

Had a great experience reaching out to customer service regarding a recent purchase. Angela ** made sure I was happy and gave me options for best solution. After reaching out I can say I am happy with the resolution and give her a 10/10.

I recently made an order on BuyDig.com. After finding an issue with my order and raising some concerns with the team just one day after ordering, I contacted the customer support team via email on a Saturday night. To my surprise, the team promptly responded to me. To be honest, I hadn't expected it. After finding out my item had already been processed and shipped, amazingly quickly by the way, the team was able to quickly answer any relevant questions I had and quelled my concerns. I appreciate their efforts, and this sort of fashion in customer support makes me want to continue supporting the company as a consumer.

Seller sent instructions that the delivery driver must wait for me to inspect it before I sign for delivery, however the deliverer insisted they could not wait and I was basically forced to sign. However they did help me unpack it but left immediately after. Luckily I've had no issues with the TV so far and there were only 12 hours on it. The seller unfortunately sent me the warehouse model which is nearly identical instead of the advertised retail model but I was refunded accordingly. Overall I trust the seller and would purchase again.

Romel ** responded to my question within 2 hours after business hours. Angela ** followed up the next morning and within 12 hours my return questions were answered completely and expertly. Highly recommend Buydig.com for their after sale customer service.

I had a small issue with my order for 2 nos Samsung MX-ST90B Sound Tower High Power Audio Portable Speakers at Buydig.com. I emailed my concerns by email to their customer service department and they were able to resolve it very quickly. I was dealing with their representative Angela **, who was very professional and helpful. I will buy again from Buydig.com. Sudesh

I had a problem with my purchase and was helped by Angela ** (Buy Dig). She went above and beyond to help me with my problem. My problem was resolved to my complete satisfaction. I would not hesitate to purchase from Buy Dig again.

Have bought two Samsung TVs from BuyDig via eBay. One arrived with an issue and the other seemed fine from the brief moment I turned it on. I needed help on two different occasions and Angela Z. was very kind and helpful. I ended up getting partial refunds that were very fair and quick and I kept the TVs. Would do business with them again. Thanks, Angela Z. for your help and being a professional.

I ordered a 75 inch tv. It took almost 2 weeks to get it. I unboxed it at it up and found that it was broken. It's almost impossible to get in contact with customer service. The first call I got the run around.. The second call the guy didn't know his ** from his nose.. the third person set up a new TV to be delivered and the broken TV picked up. When they came to pick up the TV they did not have a replacement (the agreement was to bring one take one). So now I have no TV and they have my money and won't replace the TV??? RIP OFF!!!

I was having issue with my TV delivery time and **, Angela from BuyDig.com helped me in the process to my satisfaction. It was a very good customer experience with Angela. I would suggest to use BuyDig.com for any TV buy.

I had an issue with an order and reached out to customer service. Angela ** helped me with the issue I was having. I am very satisfied with the level of service received. All problems fixed. Thank you

I purchased a gift for a friend and didn't realize I accidently purchased two. I wasn't able to correct the problem in time before the order shipped. A very attentive and helpful woman Angela **- helped me correct the problem in a very courteous and dedicated manner. She was so helpful and left me feeling valued and appreciated as a customer. Thank you!

While BuyDig in general does not allow price match, I was still offered the same as a courtesy. Overall the support and the staff team are very courteous and prompt in their response. In particular, I worked with Angela **, and she helped me all along in resolving the questions on time and with full clarity. I will personally buy again from BuyDig and also recommend to others, it has great products at competitive prices and also great after-sales support.

I ordered a tv to be delivered for Christmas and they sent me a completely different brand. It totally ruined Christmas for our family and speaking to their assistant manger Josh, no attempts were made for customer satisfaction. I decided to ask for a refund and have them pick up the wrong tv they sent me. This was my first and last experience with Buydig.com.

I emailed Buydig.com customer support about a promo code issue I experienced while buying a TV, and Angela provided quick. Efficient help that resolved my issue completely. It's rare to get such good customer support from online shops these days.

I want to take a quick minute to explain the incredible experience I had working with Angela Z with the BuyDig.com Team. I purchased an LG C2 55” OLED TV and had questions after I purchased the TV. Angela Z was able to respond within one minute to my questions. The exceptional response time was surprising! I have never dealt with a company that was so quick and kind dealing with their customers. I would highly recommend buydig.com to anyone! They even offered me a $32 credit for my time! Thank you Angela Z.

A fantastic organization! Great customer support from beginning to end of the process. The team are really informed and go the extra mile at every stage. I would recommend them unreservedly. Want to highlight Angela Z was very knowledgeable and went above and beyond to help.

I ordered the SAMHWS801B last evening using coupon code "WNY". In my cart it showed as $349 with coupon code applied, I add my CC and again verified it still showed the deal of $349. I submit the order and my coupon is now gone and it shows $597.99 on my email receipt. Trying to pull the receipt up in the browser does not work and loads all my order details as blank with commas between where values should be. I have screenshots from BuyDig.com website still showing the offer on my broken receipt when I ordered.