BuyDig.com Reviews

Excellent support. I was helped by Reynold about a manufacturer issue in my brand new product. He got straight to the point and resolved my issue. Usually customer supports keep you on hold and almost forget about you.

Fast and prompt service. I returned/refused one of the items as I order the wrong lense and got my refund within 3 days. Not bad at all. Thank you. The camera had all items and I will put it to use soon.

Great service! Christine Gail and Maria Luisa were wonderful at communicating and keeping me informed of the status of my request. I would highly recommend this company because they have taken care of my issue in a prompt and timely manner. Thank you!

As soon as I tested my new producted and realized it did not work I went a head and reached out to the company and thankfully both RIZZA MAE and RIZALYN got back to me right away and helped me get a refund! Thanks, guys!

I reached out to the vendor, Beach Trading, Beach Camera, or Buydig as they can go by multiple business names and I was kindly assisted by Christine **. Christine was prompt in being able to offer me a great resolution to my order and I would definitely come back for future purchases after this experience!

RIZALYN helped me resolve my issue quickly and fairly. The company stands by the products they sell and has excellent customer service. Would absolutely purchase from them again and recommend buying from them to friends and family.

I received excellent customer service from Belle. They were very professional and patient and I will definitely purchase from Beach Camera again because of them! I’m very happy with the product I purchased and how Belle was able to answer all of my questions and assist me with exactly what I needed.

The mattress topper is with good quality. But it is a bit too soft for me and traps a lot heat. It doesn’t solve my back pain but the customer service representative Belle was very helpful and made the transaction very smooth.

I wish to commend Rizza Mae and Dianne for helping me resolve a lost package issue. Seems my original order had lost an SD card it was supposed to include. They replaced it with another promptly after investigating the problem. Many thanks to them and to Beach Camera 📷 ! 😃

Rizalyn was helpful and quick to reply. We were given a very used Xbox remote when we paid for a brand new one. I think someone tampered with the box before it was shipped. She understood and was able to get us a refund.

Belle was great with communication. Her responses and solving my issue were timely, full of good information, and she provided answers to my questions that were uncomplicated. I was very satisfied with how she worked with me and was grateful for the choice of refund. I felt she really cared about my customer satisfaction. Will definitely let others know of my positive experience with this.

Great customer service, Rizalyn was knowledgeable and very helpful. I would recommend and do business again with this company. Rizalyn was quick to answer our correspondence and very thorough with her answers.

I had to follow up with customer service because of a small issue with the Shark Stratos vacuum I purchased and got great follow-up and representatives Maria Luisa and Romel were very helpful in helping me solve my problem and offered a concession to keep unit and have unit serviced under refurbished warranty. I was very impressed with their professionalism and prompt resolution to my problem. They were very courteous and seemed genuinely interested in helping me. Great customer service!!!!

My TV came in with some scratches on the back and one on the side of the TV screen. Contacted them and responded quickly and ended up giving me a partial refund. Based on the customer service rep and their quick response I would buy from them again.

I had a seamless experience with them everything was quick and efficient and when I had an issue with my order Romel helped me resolve it quickly without any hassle, I appreciated the quick communication thank you Romel!

Belle was really helpful in assisting me with my issue and concerns. She offered me topnotch customer service and I highly recommend doing business with them! Amazon contacted them on my behalf, to start with, but it was just a matter of a couple of hours that Belle contacted me, and helped resolve the situation.

RIZZA MAE, ROMEL and MARIA were a great help in fixing my problem. I realized my order was missing an important item and contacted support. They were able to refund a portion of my purchase price in order for me to obtain a suitable product in order to use my new headphones. Thanks so much for your concerted effort.

I ordered an Insta360 Ace Pro 2 and it came quickly. Unfortunately one of the two batteries were not working so I contacted the seller. Maria ** helped me with my order ** and resolved my problem professionally, quickly, and painlessly. Thank you again! I highly recommend this company.

I was very pleased with my purchase and the assistance I received from Reynold with an issue I was having. He answered all my questions in a timely manner - and was very professional. Great job, Reynold! Love my new Sony television too...

Customer service was amazing, I had a slight issue and two kind employees (Christine and Dianne) quickly resolved the problem. I will be more than happy to order from this company again the next time I need something.

I'm really pleased with my purchase here. It came in good safe packaging and was in good shape when it arrives. I spoke with customer service about an issue I had (needed to return it because I purchased the wrong one), customer service, specifically Christine ** and Bell, was great, they were pretty quick with responses and genuinely wanted to help. They seem to really care for their customers.

Ge, is a great product to begin with. Plus the biggest part about this one is it a stainless steel inside. It works better with the convection ovens. with the stainless steel inside the last a lot longer by my experiences. The air fryer is a plus as well number panels could’ve been brighter colored to see on the counter though, Otherwise I love it very very much.

Dianne from Beach Camera provided me excellent customer service. She helped me make a decision regarding a Samsung OLED Smart TV, I liked. She is a good listener, and provided helpful feedback. I am glad I followed her recommendation and made the purchase.

I bought a monitor from them and within two weeks the monitor went on sale and the price difference was over $500, I messaged the seller asking if they can price match and they did, the sent the refund and I couldn't be happier, Thank you Christine **, Maria **, and, Rizza ** for helping me out and making my day better.

I had a minor problem with the item that I received. However, after contacting the seller, RIZALYN responded within just a few hours and offered to make it right and resolved my issue very quickly and effectively. Great service.

We had an excellent experience and received top-notch customer service (Rizza Mae). They were able to solve my issue within the same day. The speed of their response was impressive, and they communicated well about my problem with the email.

They’ve been breached. I use unique emails per merchant, and my BuyDig email was just used to send me a scam email. Moreover, they have not informed customers about their breach. Do not use BuyDig. August 2024.

When I received my product it was damaged I spent a lot of money when I hooked it up it didn’t work either. When I asked for a refund I was told I would have to return it at my expense.. I really was disappointed with that response. I should not have to pay to return something that was damaged and didn’t work.

BuyDig is a scam company. Never ever order from them again. I ordered a laptop from them with 2-yr service plan. They did not have any follow-up information for more than a week, but they charged my credit card fully. When I called, they told me that I product I ordered has been sold out with no stocks. They said that they would refund me right away. BUT one month later, still no refund. I am officially launching a complaint about their business practice. What a scam company! Shame of them! Don't believe on their website.

Updated on 10/02/2023: Just when I thought it couldn't get worse, I was wrong. After 3 weeks and many calls, emails, and texts, I finally had the TV delivered by some random older guy with a van. I had to help get the 83" TV into my house, as he was alone. Because of all the problems and hassles concerning the delivery, I was offered a $400 refund, if I accepted the delivery and changed my ratings from 1 to 5 stars. I accepted their offer and changed my ratings. It's now been over 2 weeks since the delivery and still no $400. Also, the TV was advertised with a 4 year extended warranty. I've been trying to get the company to honor this, however, I have been unsuccessful. Just do what you promised. This is a very bad company. I urge you not to buy from them.