BuyDig.com Reviews

The Product came late. Customer service wasn't too bad, sometimes took a couple days for a response. Would buy again from them only if sale was really great. Otherwise, I'd go with others and just avoid hassle.

I bought first time from BuyDig.com as referred by my friend, I find very nice prices on the site and very helpful and prompt customer service. I would definitely use Buydig for my future purchases. Thank you.

Purchased a new Garmin solar watch from BuyDig, everything came well packaged and customer service was very responsive along the way with questions I had regarding my item. Would buy again from BuyDig in the future!

Got new monitor from BuyDig, had some issue with it but customer services fixed it pretty quickly. I am glad that I purchased from them. Will definitely purchase in future also because of their wonderful customer support.

Ordered the surface duo but the software was so bad there was no way I could use it as my daily driver. I tried to return it and nobody responded. I will never, ever, ever order from Buydig.com. I will definitely will not recommend this site.

Ordered my television new television for the start of the football season which was guaranteed to be delivered before Sunday. Ended up taking almost three weeks to actually receive my television. Took four separate phone calls with the very rude shipping company to finally get my television delivered. Had to also contact customer service to receive my warranty.

I am not one to typically write reviews, but BuyDig customer service on this purchase was awesome and will have me purchasing again. The first area they were helpful was registering the warranty for me. I was unable to get it working on my side, but was able to send the required documents to customer service, who was able to get this done for me. The next was my $200 Visa gift cards to be received with my purchase. They were supposed to take 2-4 weeks to arrive, and at week 5 I emailed asking what happened. They said they were not sure, apologized, and just credited me $200 immediately in place of the cards. Getting taken care of like that without jumping through a bunch of hoops really felt good, and I will purchase here again.

Purchased a 2 rack of ring stick up cams for a friend who's been having issues at his house with some white trash delinquents. Only received ONE!!! Was not even offered the other camera I BOUGHT. Not my dang fault. YOUR post was wrong!! You're supposed to be professionals and the customer service was nothing to rave about and they still at it. Will be reporting to the BBB. They already have 40 complaints and a 1.8 star rating.

Great seller! Super fast shipping and Sunny step machine with resistance bands was just as described and at a great price. Will definitely do business with again without question. They kept well informed on shipping and contact information if I had any questions through email. Excellent company and they are hard to come by these days! Thanks, Rob.

Very unfortunate. Bought a Samsung Frame TV bezel they claimed to have in stock. Would ship out in “2” days. A month later, no shipping, no tracking, no update. I’ve given multiple opportunities for them to earn my business and do what’s right. It’s a scam. If you ordered, file a fraud claim with your card issuer ASAP. Read the reviews. It’s really unfortunate. Even the customer service thread is wrong. I have a month of documentation to prove it.

Paid $1649 for tv they said was in stock, it is not, refused a refund. Buydig.com customer service delays and obfuscates trying to get me to wait, offer "huge discount", anything but saying sorry we don't have the tv we said we had, here's your credit card refund as prompt as we took 30 seconds to charge me eh?

Shady company, beware. I attempted a purchase of a 6000 dollar TV, from beach camera, owned by Buydig. They don't attempt to charge your card until several hours after you submit, so of course I ordered in the evening , late at night and went to bed. I missed the text verification from my card company and the purchase was denied. I tried 3 times to recharge after the bank refused it but it would never go through,

I had a great experience ordering from BuyDig.com. The process was very simple, and the order arrived very quickly. Nancy in support was extremely helpful when I reached out with a question about my order. I would not hesitate to order from them again in the future.

I purchased a Sony A6100 and from the beginning I’ve had problems. I emailed them several times and they kept telling me to take it to Sony so after my last e mail they said they can no longer help me. My warranty had expired. Well if they had done something when I first mailed them they would not have this excuse. They wait until it came up and then told me again to go to Sony. Sony is even worse customer service than Buy Dig if that’s possible. The camera has been defective since I got it, they are shady and don’t trust them.

Ordered 75" Samsung The Frame and after the first one shipped was destroyed in transit, received the replacement. Checked it upon arrival and it turns on and looks good. Installed on the wall in our renovated house and it starts off working well but gets into a power cycling on and off making the television unusable. Call Samsung and BuyDig where they both blame each other for various issues; Buydig claiming Samsung needs to repair the TV and Samsung telling be that the TV is not under warranty. This process started 11/12/2020 and is still unresolved 3/17/2021. Both companies have failed miserably in their responses and I consider this purchase a total loss at this point after spending 15 hours total time on the telephone trying to get a resolution. Buydig has promised they had contacted Samsung to make things right which was a total lie. Have plenty of emails and recorded phone calls to back up. DO NOT BUY FROM BUYDIG.

I received a LG OLED TV with a defective screen. There was a vertical line going through from top to bottom, and it was more visible in gray scenes. I had a multiple calls and emails with Buydig to talked about the issue and try to get it replaced. It took a few days and I heard inconsistent solutions between on-call and email customer services. Eventually, Nancy helped me to confirmed the replacement can be processed. However, since the issue (vertical line) was gone after a few days, I chose to keep the TV and keep watching. Even though I didn't replace the TV until I am writing this review, I still want to thank Nancy for her patient, keeping customers in mind, and trying to provide the best solution to me.

I purchased the Google Pixel Buds via eBay by Buydig. The item worked fine initially but stopped working after ~ 70 days. I would like to have a free replacement or a full refund. Google Support would provide me with a replacement if I purchased from an authorized Google reseller. Buydig claims this on eBay. However, I got written confirmation from Google that they are not authorized. So far, Buydig has been unable to provide this proof and I assume that they falsely claim that they are.

I bought 2 ceiling fans, and they work quiet like petite ninjas. Quickly shipped. Also bought 50 black face masks. Now, I look like heavyset ninja with FDA approved PPE. Quickly shipped. No funny business.

I ordered Monoprice brand TV antenna, but received a generic no name brand. Upon multiple follow ups received a replacement to find again same generic non brand. Never received what I ordered but gave up following up as it was not worth my time to follow up again.

A representative from Buydig.com reached out to me to speak to me about my issue that I had with them. Charles **, reached out to me via email and then phone to speak to me about my big issue I had with Buydig. After speaking to me about my issue he then asked me what can be done to help fix the issue to repair the relationship I have with Buydig as a consumer. He went above and beyond to help me, and after all the time I finally had a good ending to my horrible problem I had with Buydig. He was the only one who helped and reached out to me and for that I really appreciate it. Having him help me solve my issue made my day today and I really appreciate it.

Hello, I did not receive my product. I sent an email to customer service before it was delivered that the address was wrong. I received an email back from Jonathan ** and received reply stating that the product had shipped. At that point, he couldn't do anything. I contacted the carrier and was told that I would have to contact shipper and they would have to change. Again I emailed Customer service and they again said they couldn't do anything. Finally I contacted Customer service again and they said to file a claim with my credit card service.

The worst piece of junk I ever ordered. The grass shear worked for about 5 minutes. I changed to the bush trimmer and that is so "unsharp" that it wouldn't cut thru the smallest flower stem. Very poor piece of garden junk. My neighbor laughed at me and then came with her hand held tool and cut the rest of my flower stems. I was very embarrassed.

Loving my air fryer I purchased on Buydig.com! Everything I have made in it has been great! The crisp on ‘fried’ food has been delicious! The moisture from the chicken breast I've made has been bomb!! I still have yet to use the ‘air fryer’ part.

It is a very nice cooking appliance. I have used the air fryer several times. It works very well. I wrote an email to the manufacturer for spare parts but they don't have any available according to their reply. I did find parts that fit on Amazon. The Emeril cooker is the same thing, so the parts fit. I was looking for pressure cooker gaskets. I also found all sorts of spare parts for it. I'm very happy with it. It works well.

Received yesterday at 3:16 PM aka "Left at door..." via FEDEX. If I hadn't gone outside at approximately 10:30 PM, my pkg. would have been there all thru the night! This is typical FEDEX and is absolutely pathetic! When installing my CD Player (as I purchased it for that use) I was alarmed to see this thing was made in CHINA!!! Not JAPAN. Very disappointed as I've been a SONY user for most of my 75 years on planet earth. There is no digital readout on the face of my new SONY CD; no time showing, no track showing; very cheap to be blunt.

I purchased a Sony a6100 "new - open box". The description said the box contained all original parts/packaging. New condition. Waited 8 days after my purchase to receive the device and immediately found that the lens had some kind of residue on it, and worse - at least 4 dead/stuck pixels. Resetting the device would not fix it. Appears to be a hardware defect or damage...Box flaunts an "inspected by" sticker - Great job team!

It has been over a month since I Ordered my tv. They say they sent it but it never go here. Don't call customer service because they don't help. How can a company be so horrible and so incompetent. I keep calling and getting promises but I still don't have my tv.

This is the second TV I purchased from BuyDig in the past 3 years. Both experiences were rewarding and stress free. The TVs were both very competitively priced, included free shipping, were delivered quickly and in perfect condition. A couple auxiliary items were lost in the shipping process this time, but BuyDig immediately corrected the problem and I received these items within a week. I will purchase from BuyDig again and I recommend them to others.

While I had great delivery, I was disappointed that the Sony Noise Cancelling Headphones I bought did not operate correctly, BuyDig came through with an immediate refund. Since this was an Open Box purchase, I was even relieved of the return. Thank You!

This was my first time to purchase from this company. I was able to easily place my order and it was shipped promptly. The product was everything it was advertised as and it was an exceptional bargain. Very pleased with my experience.

Everyone was very, very helpful when I had questions and to get me the best price. I would use Buy Dig and recommend them to anybody who asked me. It was easily the best experience I had buying a queen and twin mattress possible.

Sno Joe Hedge Trimmer/Cutter. As soon as I opened the box, I was happy with the bright yellow color of the trimmer. It may look cute but it’s very powerful and efficient in getting the job done. It’s lightweight and very easy to maneuver through those rough patches.

Purchased a 2-pack of the Lexar High-Performance 633x microSDHC/microSDXC UHS-I 64gb Memory Card. Using one for a Nikon camera and the other in a Mavic Mini drone. No issues with either, working great. Items shipped and received quickly.

I placed my order and was charged for the item immediately. The next day I received a cancellation notice. No reason was given for the cancellation. A few days later, I received a refund for the order. Why did BuyDig take my money first, before fulfilling the order? Why did BuyDig fail to give a reason for the cancellation? Why is it that BuyDig can charge me immediately for the purchase, but take several days to refund?

Attempted to buy a toaster oven, which must of been list with the wrong price, took the order and took the money but never sent. Instead of saying there was a mistake they played it off like the shipping was meat up. The package never was able to be track because it was fictitiously shipped. Bad business practices, your loss, never do business with you again.

Deco Storage Bag. The product was exactly what I was looking for in the correct size and I was very happy to make the purchase so much so that I wanted to purchase another bag in that size only to find that you were sold out of the item which came at no surprise given the quality and desirability of this product.

I purchased an SD card that was on sale and came with a case for a tablet. I only received the cheap case and when I contacted customer service (email) they ignored me. I will not buy from them again given how they treat problems.

The product was defective and I didn't have the original manufacturer's box. I had a year warranty, and the only option I had was to get relief from the manufacturer because Buydig wouldn't take it back, or replace it, even though I only had it for less than 1 month. If the manufacturer hadn't been willing to help, I would have had no options. Bad customer service.

The Sandisk 32GB Extreme Plus Micro SDHC Memory Card with Adapter is working out great for recording video. The speeds indicated seem accurate although I didn't test them. Great card from a old industry leader in memory. The included adapter is a plus.

Dealing with BuyDig was easy and returning incomplete product was very easy. Dealing with product vendor, Sun Joe, was very poor. Bought refurbished power washer. Came with several parts missing. Began series of emails with Sun Joe that never resulted in getting necessary pieces of power washer. Canceled order and returned to BuyDig, which was fine. Sun Joe continued to send some parts, but not most important, even after I notified them of cancellation and desire to return replacement parts I did receive.

Samsung UN50RU7100 50". Good deal on open box TV with a discount at the time of buying. The TV looks like new and works fine and was a much better price than a new unit. Certainly, I would look at future offers from Buy Dig when purchasing electronics or other items.

I had never ordered anything from BuyDig before, and was pleased with how easy the process was and how prompt delivery was. Got a nice Bluetooth speaker from a premium brand (Mackie) on sale at a good price. Consistent communication from BuyDig to let me know the status of the delivery.

BuyDig send me a PC (open box), and didn't even reset the PC. I was not be able to use the PC because Windows asked me for the password of account I DON'T KNOW! How could you do that to your customers... After that I HAD A REALLY HARD TIME TO RETURN THE PRODUCT! NEGATIVE FEEDBACK LEFT ON GOOGLE FOR YOU! SHAME ON YOU!

The speakers came very quickly, which was great. After charging, and then hooking up to Bluetooth, one of the speakers was garbled, distorted, and just made a clicking sound, just like a blown speaker. I was very disappointed. If it actually worked, I would give it 5 stars.

Had a dropped box during the process, called customer service the next AM and they took care of the problem immediately. Not for sure about return shipping; if I pay or they will, I will see. Would buy again with no doubts. Robert **

Teac TN-400S Belt-driven Turntable with S-Shaped Tonearm - Gloss Cherry, was DOA. I explained to them why the delay for not being able to use it, they said not to worry about it. When it came time to use it, I had just passed the Ebay time deadline, and found it defective. They wouldn't exchange or honor the warranty. I had to send it to Atlanta to get it repaired and Teac picked up the tab.

I went to Buydig.com to purchase small carry on for my upcoming international trip. I placed my order with buydig.com, paid and expected to receive my order in a couple of days. A week goes by with no luggage or communication from Buydig. A few days later I emailed them to get a status. Now I'm frustrated because I leave in a week. I received back a vague answer but not telling me when my luggage was to arrive. I decided to call the customer service line and got the answer they should be shipped anytime. The day before my trip I called and at least got an honest answer that they are back ordered. So I asked for a refund and luckily that went through. Buydig.com dug a big hole and stuck their heads in it. 1st thing: don't make a promise you can't live up to. 2nd: Communicate with your clients if something changes in the order. 3rd Train your staff.

It came with a faulty USB port. Contacted customer service, did not get it replaced in the way I wanted. Tried to work with them, but the customer service rep blocked my reply. What the **.... I still have the faulty unit with me.

Frigidaire Air Fryer Oven. Easy ordering process, very good pricing, product was packed well to prevent damage and shipped and delivered on time. The product was just as it was described on the website from where I ordered it from.

The product is what I was looking for. Everything about it was described in the ad which app on my iPad. The 1st one received was damaged. The item was returned and reordered. That experience was great. However, when it came time to issue of the credit, well that’s another story. I did receive a credit after several phone calls,, but not for the amount I paid. The credit was in two (2) amounts, at separate times and I was still short $30 Dollars which were not given or issued. Because the product a good brand and works very well, I dropped the issue, and wrote it off to experience. Will give the company a second chance. BUT, I DO RECOMMEND the Air Fryer toaster Oven to anyone.

Experience of the order process was very good. Order was delivered fast. It was a good value, well made, and very satisfactory. A fine place to order products like this. Keep offering good products at good values. Keep finding these things and offering item at great values.

Every time I turn it on the product turns itself off and back on again, several times. On the other hand the product shows signs of use, and when I bought it the product was "Open box out", not refurbished.

Simmons Beautyrest ST 10" King Memory Foam. Delivered without problems. Easy directions and unpack from the box. We didn't set-up the sleep tracker. The foam mattress is very comfortable. I would definitely purchase from BuyDig again because it was a great deal and delivery. Thank you BuyDig.

Excellent experience ordering and item received timely and in great condition. Everything about ordering from BuyDig is fantastic and without hassles. Ordered a 27 inch monitor for a greatly reduced price, and it is perfect. Thanks for a seamless experience.

BuyDig was wonderful. I clicked on the Brad’s Deals deal and then it took me to BuyDig. I placed my order a day before, then the next day, it was here. I was really shocked. I was like, “Wow.” When I ordered it, I went to Amazon ‘cause sometimes I compare-shop and I've seen one on Amazon that was a different color. But Amazon's was $40 more than what BuyDig offered so I was really happy about my purchase. It was a little disappointing, though, ‘cause the next day it was on Brad’s Deals and they had it $20 cheaper. But for the price I paid, I still got a good deal.

I bought Google ring bell and thermostat E on deal from BuyDig. Somehow thermostat was not working so they told me return it and I did it. They refunded me 10.10$ for thermostat E. Can you believe this? I asked to send me back thermostat and they said they cannot do it. They want me to return doorbell too to get full refund. Doorbell is working and I am not happy to uninstall doorbell but I have to do it since they cannot refund me full. I paid about 230$ for both item. I am really disappointed by service they provided. Would never buy anything from this site from now onwards. I know you don’t care about one customer but ocean is made from small small drops... Thank You.

Purchased a pressure washer from BuyDig. Being a large company, you would expect that they know how to ship large items. Pressure washer arrived with holes in the box and no packaging to protect the unit whatsoever. Unit was damaged due to the lack of common sense in how to pack and ship items. A Happy Meal from McDonalds has more to protect its contents than how Buy Dig ships their products.

Ordered a Pole Saw and received a confirmation order number and Credit card was charged. I inquired about order status a few days later and found out they had cancelled the order. I reordered the product and never received a confirmation number. I will try one more time and if unsuccessful will find another company for my needs.

Been Planning our Bucket List Trip to Italy. Been getting Everything in order. Bought 3 Sets of Luggage for All our Family Members. Bought All through Buydig, All for one Reason....Outstanding Quality & Value, Excellent Customer Service. You have always went Above & Beyond our Expectations. A++++.

I paid extra for 3 day shipping. I ordered on a Monday and did not get here until Tuesday. I was a bit disappointed that it took that long after paying extra to get it sooner. Product was in good shape and was bought at a reasonable price from seller. Would use BuyDig again.

BuyDig.com was one of the authorized dealers for LG and I purchased a 49-inch ultra wide LG computer monitor from them. Their website was excellent and there was no difficulty with the shipment. They were very fast. All in all, they had a seamless process and they did exactly what they said they were going to do. And in this day and age, that’s saying something and I will keep them in mind should something come up that they deal in.

This device was faulty. Mismatched screw threads made it impossible to assemble and operate. I asked for a refund of my $8.12 purchase price. I was told the refund would be $1.62 without any explanation except an apology. I can't recommend Deco Essentials or Buydig.

I bought Garmin Fitness Tracker and their website was pretty easy to navigate. Also, I really like the quality of the item. They had a very good price on it and that’s why I bought it from them.

I just received an ad for a 3 piece of American Tourister luggage (charcoal) for 149.00 dollars and when I clicked on it it is unavailable???? How is something unavailable within the MINUTES I received it???? Sounds like a bait and switch to me. I will never trust this BUYDIG again.. Just to let you know people do watch what you do. Rip off company.

I bought a mattress from BuyDig.com and it was on Slickdeals. The process of ordering from them was perfect. The website moved through quickly with no headaches or hiccups. Once I was on the site, I was able to find my item and go everything from the checkout process and all the way through. Then I got a notification within a day that they were shipping and within three days, the item was there. I got the item super-fast.

Everything is good and I was happy with the service. I've made multiple purchases already and the most recent was a TV a couple months ago. I like their pricing and they also deliver the product. Everything was straightforward.

I thought what I recently saw in BuyDig.com was a really good deal. In the past, I also got whatever I felt like were good ones. BuyDig.com compares quite well to other shopping websites. Ordering is straightforward but I had to deal with the customer service in the last purchase. The package never got to me. USPS lost it. So, I emailed BuyDig.com and they refunded right away.

When I ordered the tv the web site stated a 2-5 day delivery time frame. I inquired after a few days and found out that a tv of that size would be on a 7-10 day delivery. It was actually delivered on the 11th day (which the delivery service was excellent). We had anticipated it for a Super Bowl party but was delivered 4 days too late. Had we know that it was going to take that long, we would of just ordered from Best Buy.

Nikon D7500 DSLR Camera Pro Memory Triple Battery Recording Bun. When I first received my order, I was pleased with the bundle, but later found that two of the 17 Items failed to work. Your policy is that I should send back the entire order to get replacements for the two items. What a bother!!!! And It doesn't make any sense to me! The remaining items were great.

Great price, received next day, website is easy to navigate. And GREAT Deal!!! All around great experience. I love BuyDig and shop on their website often and am never disappointed. They have the best selections and prices and the customer service is always friendly and knowledgeable.

An easy and responsive site with pleasant customer service makes buying easy peasey. Shipping is quick and easy. Ordering is easy and quick. Great products at a great price point. Very well designed website and good graphics with a full description of all products. Good job guys.

The order has been canceled without any notification and keep asking the order whether or not I have got it. Your system is not as good as it should be. The bad experience and loss opportunity of the customer to get your services.

Purchased Sony Xperia 10. Everything went well at first. Then the phone never showed when it should have. I paid for faster shipping, so imagine my disappointment when I never got it. I looked up the progress of the order to discover that it was still pending. I called to find out why. The associate found it odd, and stated that the order would be released asap, and that the phone would be in hand within the two days I paid for. She refunded me the shipping - which I HAVE NOT received. This call took place on a Thursday, I got the phone the following Tuesday.

They cancelled my order for no reason, so I tried to reorder and they refused my order. This was my first time using your company and I doubt I would ever use it again. I also tried numerous credit cards and all were rejected. If this is the way your company operates then I should be talking on Facebook and Twitter along with Instagram.

I bought the item for 108.16 including tax, but my invoice says 82.17. I looked at my bank account and it says I was charged 108.16 through PayPal. Support sent me a email they were looking into this, I have not heard anything back about this.

Great sound, easy setup, 3D audio. Yamaha makes excellent products. The purchase was quick and easy. It took about 5 days to receive the product. I will recommend the soundbar without spending a fortune. I have hooked it with my LG, took a little time to configure the TV for the external sound source.

I bought a set of Samsonite spinners and a carry on Samsonite computer bag. Extremely happy with my choice and I would highly recommend. I continuously scan the site for great deals and I have also recommended it to other friends.

Great sale less than 40.00 on Bradsdeals, purchased 2 Garmin Vivosmart 3 watches, my daughter has frequent panic attacks, this helps when she's stressed out, and now knows when to use her breathing to relax. Fast delivery! Gave as gifts!! Would definitely use BuyDig again.

75 in QLed Samsung TV. The complete process took very little time and it was quite clear and easy to follow ordering the product. I inadvertently made a mistake when I was doing the ordering. But called customer service the next day and the problem was resolved. I was happy with the service and the delivery. And would recommend BuyDig to everyone.

I wanted to order luggage for my husband who is working for the US Government in Romania. Their website free shipping to FPO addresses, once I placed the order it was cancelled and they said they don’t ship to FPO.

We're very happy with our mattress purchase. The price was great and the website easy to navigate and find what we were looking for. The initial shipping took some time, but overall it was a good experience. We will certainly purchase from Buydig again in the future.

I'm very pleased with my order that I have placed and received. The customer service reps were phenomenal when I had a question. Everything went smoothly as it should. I would definitely recommend Buydig.com to my friends and family. Great job.

I found BuyDig when a company that I had ordered the exact same item from kept pushing back the date of receipt. I called BuyDig's customer service and got a friendly agent who assured of the delivery date and the multiple items included in the package. It arrived on-time and in-tact. The entire process was seamless. I appreciate it having been so easily executed!

Policy listed below mattress said “fast free shipping & 45 day return policy”. When I contacted about return I was told I couldn’t because I had slept on the mattress. Well, of course to see if it is comfortable. I was advised that there was an exclusion to your policy. I wouldn’t have known that because there was nothing to notate or draw attention to the exclusion policy.

Received broken coffeemaker. Sloppy packaging. Getting runaround trying to get return ticket and refund. Gave poor rating on a review. Prompt response from customer service then got refund and reordered another coffeemaker. Problem solved. I have always been satisfied by purchases from BuyDig--fast delivery--free shipping--as advertised merchandise.

I ordered a Nikon camera bundle for my wife through BuyDig, she loves the camera and all the accessories that came with it. I would definitely recommend BuyDig to any and all that ask, not only for the great deals but for the prompt delivery as well.

Items arrived without issue. Didn't have to contact the seller. Good experience and reputable company. I had buy from Buydig since many years ago so they are company you can trust. Recently bought hat and gloves and I like them a lot. Previously I bought electronics from them.

Bought a drone for my 9 year old grandson for Xmas. Arrived on time and he loved it. The family flew it on Xmas day with his dad supervising (his 13 year old brother wants one now). Ordering was simple, delivery was on time, packaged arrived in good shape and when he opened the box there was no damage. Minimal assemble and they had it in flight.

My wife and I were looking for a Samsung QN82Q60RA TV and when we checked prices on BuyDig.com we were pleasantly surprised. They have been around for quite some time so I wasn't worried and ordered the TV. It showed up the day before Christmas from a great delivery service and helped me get it into the house and verify there were no problems with it. Pretty much everything went just the way it should. Thank you Buydig.com.

I purchased a Samsonite carry on bag from them. When I received it I saw that the outside of the box was labeled with the product I had order but inside the box was a much older model of a different color worth about 1/4th of the product that I ordered. Avoid buying anything from these crooks.

Ordered on December 15th 2019 to receive the items in time for Christmas gifts. Used a business card to pay through PayPal. Paypal account used previously for other payments. BuyDig stated the order will arrive by Christmas. On December 20th, when checking order status, the order still shows as "processing". I would NOT use buydig for anything time sensitive. They might be good for fluke shipping or if you need the order well in advance (months, years?). I would not trust their claims for anything else.

My experience with this company has been horrible. I tried to buy a projector that cost $3299.99. I wanted the item expedited, so I paid for two-day shipping. They charged me over $3600.00. Everything is fine until the day before it was supposed to show up. I check the status of my order on their website, and it's still showing processing. I called, and they stated they didn't have any more in stock until mid or late December. Then I canceled the order because I was traveling. The refund finally came two weeks later, but it was only for the price of the projector. They kept the extra $315 I paid for shipping and taxes. I've been emailing them back and forth, and they refuse to acknowledge they haven't refunded the full amount I was charged. I tried to call and the number cut out and then I tried to back and the number didn't exist anymore?!?!

The Box was partially torn when received. Our DecoChef Air Fryer did not work straight out of the Box. The shipping and appliance Box were broken. I advised the return department I was unable to return the box in current condition. She said we could pay UPS $50 to repackage; she refused to send a box. We were refused replacement without appliance return IN BOX.

This was the time I’ve ordered anything online and it was the most frustrating experience I’ve ever had to deal with. I bought a 700 dollar drone paid extra for the fast shipping and it took a week for BuyDig to give me my tracking number and to ship it. I called every day and emailed multiple people even spoke with managers from buydig and nothing got done. And still paid full price. They gave me free shipping but that’s it.

Someone from BuyDig reached out to me and properly resolved the scenario. She was very understanding and if more of their employees were like her, I am sure there would be more happy customers.

I bought a mattress for $300. My money was taken instantly. I was told it would be processed and sent within the standard 3 day time. 10 days later, ONLY AFTER I ASKED, was I informed that the item was out of stock. They didn't say when it would be in stock, just a generic SORRY SUCKS TO BE YOU response. I immediately asked for the order to be cancelled and refunded as I needed the purchase immediately and I had trusted BuyDig would send the mattress, particularly when they were so happy to take my money.

Absolutely terrible experience, bought a TCL TV on BuyDig's Google Shopping store. BuyDig's customer service just shrugged when I asked where my order was.. It's been 8 days and no update on status, they've kept my money though... What a shame, I missed out on legit Black Friday deals because of this..

It seems im not the only one unsatisfied with an order I did on BuyDig. I bought an LG monitor the 34GK950F via buydigs ebay store. When confirming before shipment the customer service rep confirmed it was a 34GK950F so I proceeded with the transaction and eventually they shipped it. The reason I wanted to confirm it because the title said it was the 34GK950G but in the item specification it said 34GK950F. Even after their ebay store confirming I would get the F model what I got at my door 3 days later was indeed the wrong model. I was bummed out because for one, the main feature on the G Model of this monitor isnt compatible with my graphics card, while the 34GK950F model is and thats what I thought I was getting!

I placed an order on Google shopping today November 13th 2019 for the LG B9 OLED TV bundle with soundbar. Price was too good to be true and I went against my better judgment and decided to place the order. I received an email half hour later stating my order was canceled and my credit card wasn't charged. I should have just placed the order at Best Buy where I know at least I'll get the merchandise that I pay for. Why advertise a product for a specific price and then cancel the order for no apparent reason. Very shoddy and unreliable service. Will never order from BuyDig again!!!

Update: The product was delayed from the manufacturer, so not 100% BuyDig issue. Talked to Rebecca on the phone and she was very helpful. She acknowledged that they should have used overnight to ship the package because it was already overdue. To solve the problem, she asked the team to deliver a new package to FedEx and made sure that I can get it overnight in time for my trip. She went above and beyond to help and thanks to her, I will have my product to use during my trip. Updated my rating based on such excellent customer service. I cannot recall when was the last time I had such great customer support experience, kudos to Rebecca!

I ordered this Slo Joe leaf blower/vacuum and it is great. My husband easily put it together and was out blowing the leaves out of our roof gutters. Then he used the vacuum to clean the sidewalks. What a great machine! Fast and efficient! BuyDig stands behind their products 100%.

What was communicated versus how things were delivered never happened. I had to hunt someone down to find out why TV had not been delivered (two weeks) as I was told. Then, unlike correspondence that said they would call for appointment, they just showed up and left it on the porch.

I recently received a Cuisinart I ordered. Once it was set up I turned it on to heat the water, it immediately made a loud buzzing sound. After a few minutes I pushed the BREW button, nothing happened. I currently own the exact model which I thought I was replacing with this one. Simply said it doesn't work. I also want to mention it was not packed properly. It was tossed in a box with a piece of bubble wrap. The box was too big for the item and I can only imagine it being tossed around in the shipping process with NO protection whatsoever. Once I called BuyDig they were kind enough to offer a full refund including shipping. Whoever packed this item really needs to be shown how to pack for shipping. Great customer service!

I use Buy Dig several times a year to order specialty items like a camera or sports watches and TV. Delivery is prompt and I have never had an issue with any of the items purchased at Buydig. I recommend this vendor.

Purchased for the 1st time with Buydig & I was 100% satisfied! The product as advertised & excellently packaged! I received my GARMIN in 2 days! I will continue to purchase from Buydig in the future! I have informed a few friends about Buydig & they have also purchased items! Thanks

It is very horrible experience. I am sending Email every 2nd day that I didn't receive my order, but their simple reply was that, "We are tracing it." Any how after waiting more than 15 days they have refunded the money. Again I have asked the customer service that, "You have my money. Why don't you send again the merchandise." But they refused because the prices of the item increased. As a big company you should compensate me with the merchandise with the same amount of money. This should be good gesture. But Sorry?

When I buy online, I am looking to save money. Online prices ought to be lower, because those sellers don't have the expenses that brick-and-mortar sellers do. At the very least, cost plus shipping, I expect to save some money.

Fast shipping? 9 days after they had my $$$$ and several emails asking when it was going to ship, finally get message that it was going to ship. The tracking number doesn't link to any carrier. Phone number did get a real person who had to transfer me to another office. So much for a promise of expediting the order as email message. I have not had this poor of shipping service since the days of snail mail.

A slick website that shows deals had a product for purchase on Buydig.com at an excellent price. The product did not mention any dependency on whether the product required iOS or Android. I contacted customer support via email with supporting documentation and received two responses.

You advertised a product via email for $34.99 w/o any restrictions. I went to purchase it & in the cart, it charged me $49.99. Your Customer Service team told me that they would not honor the advertised price of $34.99 because there were "terms and conditions" on all of your products. That is total BS -- you sent me an email that offered the subject product for $34.99 w/o any T&Cs & now you won't honor it. I am filing a complaint w/ the Attorney General of the State of Florida as you are total scammers! DO NOT DO BUSINESS WITH THIS COMPANY!

65" Samsung Television. The first TV I got quit working after approximately 6 months. I contacted Samsung Warranty Services and they sent a tech out who diagnosed the problem as a bad LED Screen. He contacted Samsung to order a replacement part but they denied the request stating that my model number was a Canadian model and could not be serviced in the US. I called Canada Samsung and they said the TV had to be in Canada to be serviced. After going back and forth several times I contacted BuyDig where I purchased it from and they immediately apologized and sent me a newer model television that arrived ahead of schedule and worked just fine and even sent me a $50.00 coupon for my trouble. I am extremely happy with them and would gladly recommend them to anyone and plan on doing business with them in the future. One very satisfied customer!!