BeenVerified Reviews

They didn't even have the connection of my father to myself and brother. However, did with my sister. I found that interesting, being that I am his first child and my brother his second. And my sister actually his third child. So, it goes to say that BeenVerified is NOT listing current info, as they have had many years to see via public records that my father passed away in Los Angeles MANY years ago. Glad I did the trial membership...and yes, cancelling is what I did.

Jive provided EXCELLENT CUSTOMER SERVICE. I provided minimal information and he was patient and able to resolve my issues Jive provided information and was very professional, I am not computer savvy and was slow in providing the necessary information, Jive was patient and walked me through the process, he was even able to explain the charges on my bank account.

The results that I received from my free trial were all I needed. Today, went contacting customer support via live chat, Shiana has been so kind and helpful. This experience really allows me to feel at ease when considering the services offered here in the future. Thank you very much.

I used the chat option with Shiana **. Response was very quick and my request was handled very well. Chat conversation with her was very friendly and supportive. I liked that it was no pressure. Chat option is user friendly. Will use this option again if need in the future.

I just signed up for the 7-day trial, and was not able to get the information on the number I was checking out. I tried to log on, in order to cancel my account, but it would not give me access to the site.

Good to learn the information of the history of cars sold. Including the history of services used in that car and any accidents where the car was involved which are important to purchase the car and that information sometimes is not disclosed. But again the information that this company give you is the best and very well written and given in details.

Awesome site. Very informative. Alot of quick links to sites that I didn't know would be so beneficial and useful. Definitely will be recommending been verified to anyone I can! They help with very vital information us single moms truly need. Only wish/request to change anything about it has to be the monthly price for services

They are advertising $1 trial period for 7 days. I signed up for the trial and they charged my credit card $32.89 for the monthly fee. I called their customer support and she said to restart all over again, I checked 7 day trial for $1.00 and once I put my credit card they charged me the monthly fee again.... I immediately called and cancelled..it is a scam! They lure you with $1.00 trial period and charge you the monthly fee.. Misrepresentation is not a good way to do business....You should honor what you advertise... Bad business!

I ran one background check, which ultimately was worthless for $1. I was then automatically enrolled in a monthly subscription. No email alerting me, nothing. I ended up with $140 worth of charges for one worthless report when I finally discovered it in a bank statement and had to look up what BeenVerified even was. I spoke with support and they were able to offer a partial refund which was nice, but ultimately I think Beenverified has designed their business in a way to intentionally deceive and steal money from people. If you look up Dark Patterns in UX designs, you will see companies like Beenverified do this on purpose. I would strongly recommend you do not use this software, especially if you only need to run one background check.

I requested a refund due to a finished free trial and I was helped out very quickly. The person on the chat was understanding and helpful! I felt this was very fast and in a timely manner. I did not have any issues even though it was not over the phone.

I was very upset after seeing that I got charged an autorenewal fee. But the customer service was very responsive, professional, and helpful! They responded within a few minutes, explained the situation, and got it all sorted out! It was a pleasure working with them, and they were able to resolve the situation.

I needed a refund after being billed after the free trial and there was absolutely no hassle. The customer service representatives were quick to respond and found all of my information quickly and efficiently. They also responded quickly and communicated effectively, clearly, professionally. While I don’t need their services at the moment, I recommend BeenVerified to everyone.

Jericho was able to help me get a refund. He is the most helpful customer service agent I have ever met. He did a great job at giving me a refund when I really needed it. This man deserves a raise. He is doing God's work out here. Thank the lord for that man.

I enjoyed the app but I was not really using it and so I jumped on the live chat to cancel my plan and process a refund. That’s when Archie helped me out and made everything easy for me. He was very patient and understanding. I definitely recommend this site based on the service alone.

I used BeenVerified for a limited time. However, during that time, BeenVerified was focused on service excellence and especially customer support. It provides as much detail as you want and it is a very simple process to use. I would highly recommend BeenVerified for information on yourself and others. It's amazing to see what information is out there and how professionally BeenVerified assembles and displays that data. Excellent organization overall.

I wrote in to cancel and request a refund. Your team immediately processed my request and confirmed back that my refund was approved. Anil ** Provided 10/10 service and wanted to make sure their service was noticed.

I was blown away by the efficiency of this service! It provided me with precise information in an instant. Rating it a solid 5 out of 5 stars is an understatement. I plan to rely on it consistently whenever I require trustworthy information. Highly recommended for anyone seeking reliable and swift answers!

Customer service resolved a billing issue very quickly and competently. My email was answered in one business day and my problem was fixed almost immediately thereafter. Friendly, helpful, thorough service! Would recommend BeenVerified as a great information website and confident in all aspects of their service. Would absolutely use again if necessary and suggest site to others.

I was in search of a used vehicle and I was in need to know the history of the vehicle that I was looking. The history that I got from BeenVerified was a good starting point to shortlist the vehicles. It also matched with the history provided by the owner of the vehicle.

The customer service rep was friendly, professional, and quickly solved the issue. One of the better customer service experiences I have had in a long time. Use our conversation to show trainees how to do their job. Thank you very much for the positive experience in solving my issues. Have a great day.

I haven't used the service in years because I don't personally need it but the deletion process was quite nice and easy. The whole experience and service is a good and professional one. It's just not for me. I would recommend it to anyone that could use such a service.

I needed information and I got it! Perfect for finding someone you haven't seen in a long time or information on someone that provides light on who they are. Each time I signed on, I got the information I was looking for. Shiana provided excellent customer service when I needed to cancel due to an achilles tendon injury. Off work and self-employed... Thank you.

BV rep patiently worked with me as we tried to retrieve all of my info that was there before my account expired. He was great and tried everything to get the info back for me. After all his efforts, I checked my email and I'd received a link to reactivate my account and in doing the link all my info was waiting for me. He never once said he couldn't help but said we'd get the issue fixed and we did. Outstanding BV account representative. Thanks.

I paid $1 for a one time use of the site. I don't know where it said that I automatically get a monthly account after 7 days, but I sure didn't see it anywhere. I used it the 1 time with no real results and never used it again. 1 month later I'm hit with a $30 withdrawal from my PayPal account. I feel like I was scammed.

I would highly recommend this site to my friends. It was easy to get the information I needed. The sign up process was easy, the reports are clean, and load very fast. It is a comprehensive analysis of the vehicle. It is great that you can search so many vehicles in a short time frame. This makes the car buying process much less stressful and provides reassurance.

My experience was great; very user-friendly and straightforward service. I also really like the fact that it was quite easy to cancel my subscription when I no longer needed it. Keep up the good work! My experience was great; very user-friendly and straightforward service. I also really like the fact that it was quite easy to cancel my subscription when I no longer needed it. Keep up the good work!

The service was able to confirm my suspicion that I was dealing with a scammer. It's unfortunate that these days more than ever we can't take people at their word. No ongoing need but I will use the service again on the future should the need arise. They seem to do what they say.

BeenVerified is a scam and complete rip-off. To obtain a report you must sign up for a monthly subscription and there are no options for a one time fee. I paid almost $30 for a background check on someone, after paying for a month-to-month subscription that I didn't need. The information contained in the report (addresses, phone numbers, associations, etc) I had already seen through internet searches by simply running the person's name and state of residence. But the most important information I needed (Criminal History) was locked and you had to upgrade and pay more money to obtain it. Moreover, in the report each heading uses the word "Possible" such as Possible Relatives, etc. Possible data implies not verified, despite the company's name.

I was very satisfied with the way Been Verified worked for me with giving me the addresses that I was looking for and previous addresses of the people also. This was very informative for me and I will use the information approximately. Thank you for your help. I will recommend your website to friends and family when needed. Thanks again.

BeenVerified has been very helpful in efforts to identify family members and build out our family tree. I also used the service to research used vehicles prior to purchase. It’s very easy to use and quite accurate. Customer service has been excellent. Cancelation of service was easily facilitate by the online customer service chat. If needed, I would subscribe to this service again.