BeenVerified Reviews

Hi Melissa,

Please be assured that your account was canceled per your email request and you were issued a refund for your subscription.

I'm sorry to hear you were unable to find what you were looking for.

BeenVerified's database contains information collected from public records and publicly available data, compiled from thousands of different sources. Your ability to locate specific information in our database can be dependent on a number of factors, such as the amount of information collected on that individual by various government and private agencies, and the laws regarding public information in the state where the individual resides.

Please know that we continuously strive to update and expand our databases in order to provide you with the most current and accurate information we possibly can.

If you have additional questions, please don't hesitate to contact us at support@beenverified.com

BeenVerified Customer Care

Hi Lee,

Please be assured that your account was canceled and you were issued a refund of $22.86. The refund was processed immediately on our end, however please note that it may take a few days for the refund to be reflected on your bank statement.

I'm sorry to hear you ran into any inaccurate information in your reports.

BeenVerified is an easy-to-access collection of public record information. Public records are collected through official government records such as mortgage deeds and court records, and through sources such as magazine subscriptions, warranty cards and utility bills.

As you just experienced, sometimes the information they collect is not always 100% correct. However, we can only work with the information provided to us within public data. We continuously strive to update and expand our databases in order to provide you with the most current and accurate information we possibly can.

If you have any questions, please feel free to contact us.

BeenVerified Customer Care

Hi Jassmine,

I'm sorry to hear about your experience.

Please be assured that your account was canceled and you were issued a refund of $44.58. The refund was processed immediately on our end, however please note that it may take a few days for the refund to be reflected on your bank statement.

We offer a summary on our sign up pages to show the amount that will be billed upfront but we appreciate your feedback as it helps us improve as a company.

BeenVerified Customer Care

Hi Dawn,

I'm sorry to hear you ran into any issues but we're glad you got to try out our site. Please be assured that your account was canceled and you were issued a refund of $44.58. The refund was processed immediately on our end, however please note that it may take a few days for the refund to be reflected on your bank statement.

If you have any questions, please feel free to contact our Customer Care team

BeenVerified Customer Care

Hi,

We would like to look into to this for you but we do not show an opt out request made with that email. Could you provided the email address you used? Or could you send the screenshot of the ad you are referring to?

BeenVerified Customer Care

Hi Aishah,

We thank you for your review. We are pleased to hear that you enjoy our services.

BeenVerified is an easy-to-access collection of public record information. Public records are collected through official government records such as mortgage deeds and court records, and through sources such as magazine subscriptions, warranty cards and utility bills.

As you just experienced, sometimes the information they collect is not always 100% correct. We continuously strive to update and expand our databases in order to provide you with the most current and accurate information.

If we can be further assistance please feel free to contact us at support@beenverified.com.

BeenVerified Customer Care

Hi James,

BeenVerified is an easy-to-access collection of public record information. Public records are collected through official government records such as mortgage deeds and court records, and through sources such as magazine subscriptions, warranty cards and utility bills.

As you just experienced, sometimes the information they collect is not always 100% correct. However, we can only work with the information provided to us within public data. Because we do not create the information, we cannot edit the information. Corrections occur through ongoing, systematic database updates.

So while we cannot edit your information to make corrections, please also know that we continuously strive to update and expand our databases in order to provide you with the most current and accurate information we possibly can.

Although we are unable to correct this information, you do have the option of opting opt. If you would like to opt out please use this link: www.beenverified.com/optout

Please note as per our Terms of Service, you may not use BeenVerified to conduct Employment Background Checks, Tenant Screening or FCRA Related Background Checks. BeenVerified is not a consumer reporting agency as defined in the Fair Credit Reporting Act ("FCRA"), and the information contained within our website has not been collected for the purpose of furnishing consumer reports, as defined in the FCRA.

I hope that helps but if you have any other questions, please do not hesitate to contact us at support@BeenVerified.com

BeenVerified Customer Care

Hi Nancy,

I'm sorry to hear we were unable to help you find the information you were looking for.

Please be assured that your account was canceled and you were issued a refund of $26.89. The refund was processed immediately on our end, however please note that it may take a few days for the refund to be reflected on your bank statement.

The information in BeenVerified's reports is aggregated from public records and publicly available information. This public information is compiled through many public offices and agencies with the intent and for the purpose of it being made available to the public. There are many sources of public records, including: telephone directories, public property records, utility bills, magazine subscriptions, voter registration, and more. However, we can only work with the information provided to us within public data.

Please also know that we are constantly working to expand and improve our database, to provide you with the most current, accurate information we can.

If you have any questions, please feel free to contact us.

BeenVerified Customer Care

Hi Nancy,

Upon further review, we show you have two accounts.

We show you email us requesting to cancel one account but do not show a request to cancel the second.

Please be assured you were refunded for a total of $182.88.

BeenVerified Customer Care

Hi Negesti,

Thank you for taking the time to share your customer service experience speaking with Chris. We are pleased to hear he could quickly and kindly offer his assistance to you. We will definitely give him kudos for his hard work! Thank you again!

BeenVerified Customer Care

Hi Sandy,

I apologize for any confusion or inconvenience. All of our subscriptions are recurring. We let you know on the sign-up page that each subscription package will automatically renew until you elect to cancel. We also add our name and number to our billing descriptor in case our customers have any questions.

We attempted to refund your account but came across an error. Can you confirm if you have disputed these charges or closed that account?

If you have any additional questions or concerns, please do not hesitate to contact us.

BeenVerified Customer Care

Hi Jerri,

I'm sorry to hear you ran into any issues.

BeenVerified's database contains information collected from public records and publicly available data, compiled from thousands of different sources. Your ability to locate a specific individual in our database can be dependent on a number of factors, such as the amount of information collected on that individual by various government and private agencies, and the laws regarding public information in the state where the individual resides. However, we can only work with the information provided to us within public data.

If you are unable to locate a particular individual in our database, please know that we continuously strive to update and expand our databases in order to provide you with the most current and accurate information we possibly can.

If you have any additional questions, please feel free to contact us at support@beenverified.com.

BeenVerified Customer Care

Hi John,

We do not have a link for a free trial. Our aim is to make the service as easy to use and affordable as we can. There are costs associated with obtaining the data and integrating that information into easy-to-read reports. Payment is required to sign-up for BeenVerified.

If you're interested in trying out the service, you can access a special $1 trial offer here: https://www.beenverified.com/lp/32fc4f/5/subscribe

Or you may want to check out our app for the iPhone or Android. The app is free to install (from the App store and Google Play store). With our apps, you can run unlimited people searches to get contact info and more, for free and you have the option of upgrading with a subscription to unlock criminal records and more.

I hope that helps.

BeenVerified Customer Care

Hi Greg,

We are sorry to hear about your experience. We do let you know that our plans are recurring until you elect to cancel your account.

Please be assured that we have cancelled and refunded your account in full.

If there is anything we can assist you with, please let us know.

BeenVerified Customer Care

Hi Janie,

I'm sorry to hear you ran into any inaccurate information in your reports.

BeenVerified is an easy-to-access collection of public record information. Public records are collected through official government records such as mortgage deeds and court records, and through sources such as magazine subscriptions, warranty cards and utility bills.

As you just experienced, sometimes the information they collect is not always 100% correct. However, we can only work with the information provided to us within public data. We continuously strive to update and expand our databases in order to provide you with the most current and accurate information we possibly can.

With your account we show you do have access to professional and work history as well as to our free bonus data. Would you like for us to walk you through viewing that information ? If not, we are happy to issue a refund since you were unable to find what you were looking for.

BeenVerified Customer Care

Hi Michelle:

After reviewing the email conversation with our support team, it shows we advised that you would be unable to use our website for your use case. Unfortunately, we are unable to offer further assistance to you and can understand this may be frustrating.

BeenVerified is a website that provides a searchable database of aggregated public records. This public information is compiled through many public offices and agencies with the intent and for the purpose of it being made available to the public. There are many sources of public records, including: telephone directories, public property records, utility bills, magazine subscriptions, voter registration, and more.

For this reason, per our Terms of Service, you may not use BeenVerified to conduct Employment Background Checks, Tenant Screening or FCRA Related Background Checks. BeenVerified is not a consumer reporting agency as defined in the Fair Credit Reporting Act ("FCRA"), and the information contained within our website has not been collected for the purpose of furnishing consumer reports, as defined in the FCRA. Please feel free to review our Terms of Service at http://www.beenverified.com/consumer-terms-of-service.

I hope that helps but if you have any other questions, please do not hesitate to contact us at support@beenverified.com

BeenVerified Customer Care

Hello Tiffany,

Please be assured that your account has been cancelled and a refund for the subscription fee was processed.

I'm sorry to hear you ran into any inaccurate information in your reports.

BeenVerified is an easy-to-access collection of public record information. Public records are collected through official government records such as mortgage deeds and court records, and through sources such as magazine subscriptions, warranty cards and utility bills.

As you just experienced, sometimes the information they collect is not always 100% correct. However, we can only work with the information provided to us within public data. We continuously strive to update and expand our databases in order to provide you with the most current and accurate information we possibly can.

BeenVerified Customer Care

Hi Kristi,

We are sorry to hear that. There is no charge to cancel an account with BeenVerified. The account was previously cancelled and we have issued you a $1.00 refund.

If you need anything else, please let us know.

BeenVerified Customer Care

Hello Joseph.

Thank you so much for providing feedback regarding your experience. We are so happy to hear that all of your expectations and needs were met with the professionalism our customers deserve. We hope to see you again should the need arise!

Hello Amy,

I am not able to locate an account under your email address. Can you please email us and include your nine digit member ID or the email address on your account.

We look forward to hearing from you soon.

BeenVerified Customer Care

Hello Belinda,

I apologize for any confusion. For security reasons, we prefer to close the account versus leaving it open just in case there is an issue with an unauthorized account. Please be assured that your account has been reopened and we have issued a free month of use for the inconvenience.

If you need anything else, please let us know.

BeenVerified Customer Care

Hello,

I am sorry to hear about any billing issues you are having. I am unable to locate any accounts registered to the email provided here. Can you please contact us directly at support@beenverified.com. We will be happy to assist you in locating the second account and getting that cancelled for you.

We look forward to hearing from you.

BeenVerified Customer Care

We look forward to hearing from you.

Hello Tonzaino,

I apologize for any issues you may have had creating an account. I do see that an account was successfully created. I am also able to see that there were several attempts to create an account prior to that. It looks like there may have been a problem with the card but unfortunately, we are not given a specific reason as to what the problem was. It does look like you are all set now and reports have already been run in your account. If you require any further assistance, please do not hesitate to contact us.

BeenVerified Customer Care.

Hi Lucia,

I apologize for any confusion or inconvenience. All of our subscriptions are recurring. We let you know on the sign-up page that each subscription package will automatically renew until you elect to cancel. We currently billed based on the subscription chosen when signing up vs the amount of usage.

Please be assured that your account was canceled and we were able to issue an additional refund of $80.67 totaling to a full refund of $107.56 The refund was processed immediately on our end, however please note that it may take a few days for the refund to be reflected on your bank statement.

If you have any questions, please feel free to contact us.

BeenVerified Customer Care

Hi Ronald:

Thanks for reaching out. BeenVerified's mission is to provide easy affordable access to public records, so people can use public data in their everyday lives.

On our home page before searching a name you have the option to click to login or to sign up. When you click sign up you will be able to see our pricing options.

There are costs associated with obtaining the data and integrating that information into easy-to-read reports. Payment is required to sign-up for BeenVerified.

If you're interested in trying out the service, you can access a special $1 trial offer here: https://www.beenverified.com/lp/32fc4f/5/subscribe

Or you may want to check out our app for the iPhone or Android. The app is free to install (from the App store and Google Play store). With our apps, you can run unlimited people searches to get contact info and more, for free and you have the option of upgrading with a subscription to unlock criminal records and more.

I hope that helps, but if you have additional questions, please don't hesitate to contact us at support@beenverified.com

Thanks,

BeenVerified Customer Care

Hello Mary,

I'm sorry to hear you ran into any inaccurate information in your reports. Please be assured that your account has been cancelled and a full refund has been issued.

BeenVerified is an easy-to-access collection of public record information. Public records are collected through official government records such as mortgage deeds and court records, and through sources such as magazine subscriptions, warranty cards and utility bills.

As you just experienced, sometimes the information they collect is not always 100% correct. However, we can only work with the information provided to us within public data. We continuously strive to update and expand our databases in order to provide you with the most current and accurate information we possibly. We also offer a monitoring feature with all active accounts which allows you to monitor a report and be notified of any changes in that report on a monthly basis.

BeenVerified Customer Care.

Hi Joanna,

I am sorry to hear you had an issue opting out your information. It does look like we have removed the listing for you. If you are still seeing any of your information after 24 hours, please send a request and we will be happy to assist your from there.

BeenVerified Customer Care

Hi Amanda,

Please note the image you provided is to a different website called Background checks.org.

Could you tell us where you saw BeenVerified listed as 100% free?

At this time you can run free reports on our app to see basic information but in order to view full reports payment is required.

BeenVerified Customer Care

Hello Jason,

I am sorry to hear that you were unable to locate the person you were looking for. Sometimes adding or deleting an age or city and state from the initial search could possibly bring up the individual you were looking for.

Please be assured that your account has been cancelled and a full refund of $22.86 has been issued.

If you need anything else, please let us know.

BeenVerified Customer Care

Hi Shakeisha.

I am sorry to hear you were unable to locate the information you were looking for. The amount of information available will vary from one report to the next depending on the information available via public records.

Please be assured that I have cancelled your account and issued you a full refund of all charges.

BeenVerified Customer Care

Hi Manfred,

Thank you for reaching out.

I apologize for any confusion.

All searches are saved to your account until you elect to delete them.

Please feel free to reach us if you have any questions or concerns.

BeenVerified Customer Care

Hi Tanika,

I'm sorry to hear you had issues with your account.

We were able to locate an account with your email but do not show it was set up under our trial option. We do show your account was canceled and refunded today via your email request.

Can you provide the number you dialed to reach us so we can look into this for you?

With our apps, you can run unlimited people searches to get contact info and more, for free and you have the option of upgrading with a subscription to unlock criminal records and more.

BeenVerified Customer Care

Hi Frances,

I am sorry to hear that we did not have the information you were hoping for. It would be helpful to know what you were looking for that was not available. I have checked your account and can confirm it has been cancelled and a refund has been issued .

BeenVerified Customer Care.

Hello Abigail,

I am sorry to hear about your experience. We do provide easy cancellation by phone or email.

We are not showing any prior requests to cancel this account. Please be assured that I have cancelled your account and issued you a refund in the amount of $104.88.

If you need anything else, please let us know.

BeenVerified Customer Care

Hi Michael,

We're sorry to hear you didn't find the information you were looking for.

Please be assured we show your account was canceled and refunded on 1/17/19.

The information in BeenVerified's reports is aggregated from public records and publicly available information. This public information is compiled through many public offices and agencies with the intent and for the purpose of it being made available to the public. There are many sources of public records, including: telephone directories, public property records, utility bills, magazine subscriptions, voter registration, and more.

Unfortunately, at this time we do not offer an international search.

We hope this helps.

BeenVerified Customer Care

Thank you, Tiffany ! We truly appreciate your time and your new star rating.

Hi Chinyere,

I apologize for any confusion or inconvenience. All of our subscriptions are recurring. We let you know on the sign-up page that each subscription package will automatically renew until you elect to cancel.

Please be assured that we have cancelled and refunded the last charge on your account.

BeenVerified Customer Care

Thank you, Paul! We're pleased to hear we could help you locate that information and quickly. We look forward to having you back again soon!

BeenVerified Customer Care

Hi Charles,

I apologize for any confusion or inconvenience. All of our subscriptions are recurring. We let you know on the sign-up page that each subscription package will automatically renew until you elect to cancel.

We don't show that you attempted to contact us via phone or email to cancel or request a refund.

Please be assured that your account has now been canceled and you were issued a refund of $26.89. The refund was processed immediately on our end, however please note that it may take a few days for the refund to be reflected on your bank statement.

If you have any questions, please feel free to contact us at support@BeenVerified.com

BeenVerified Customer Care

Hi Peter,

Thank you for letting us help you locate the other report that contained some of the information you were looking for. We appreciate your time and your new star rating. If you need further assistance, please let us know.

BeenVerified Customer Supoort

Hi Michelle,

Thank you for reaching out.

We show the account under your gmail was closed back on 02/28/18 and has not been reactivated, are you sure you reactivated with us?

Please note the information in BeenVerified's reports is aggregated from public records and publicly available information. This public information is compiled through many public offices and agencies with the intent and for the purpose of it being made available to the public. There are many sources of public records, including: telephone directories, public property records, utility bills, magazine subscriptions, voter registration, and more.

Some information is updated on a monthly basis and other on a daily basis, its possible changes in information may occur.

If you have any additional questions or concerns, please let us know at support@beenverified.com.

BeenVerified Customer Care

Hi George,

We do not offer 2 weeks free on our site, have a cancellation fee, or offer a charge amount for $37.

Are you sure you have been billed by our company? To look into this for you could you provide the email address your wife used to sign up?

Thank you,

BeenVerified Customer Care

Hi Doria,

I apologize for any confusion or inconvenience. All of our subscriptions are recurring. We let you know on the sign-up page that each subscription package will automatically renew until you elect to cancel.

We show your account was canceled on 12/19/18.

The information in BeenVerified's reports is aggregated from public records and publicly available information. This public information is compiled through many public offices and agencies with the intent and for the purpose of it being made available to the public. There are many sources of public records, including: telephone directories, public property records, utility bills, magazine subscriptions, voter registration, and more.

If you have additional questions or need further assistance, please don't hesitate to contact us at support@beenverified.com

BeenVerified Customer Care

Hi Wendy:

BeenVerified's mission is to provide easy affordable access to public records, so people can use public data in their everyday lives.

There are costs associated with obtaining the data and integrating that information into easy-to-read reports so that our customers don't have to do the searching themselves.

Please be assured that your account was canceled and you were issued a refund of $22.86. The refund was processed immediately on our end, however please note that it may take a few days for the refund to be reflected on your bank statement.

Thank you,

BeenVerified Customer Care

Hi Ben,

Thanks for reaching out. BeenVerified's mission is to provide easy affordable access to public records, so people can use public data in their everyday lives.

You may want to check out our app for the iPhone or Android. The app is free to install (from the App store and Google Play store). With our apps, you can run unlimited people searches to get contact info and more, for free and you have the option of upgrading with a subscription to unlock criminal records and more.

I hope that helps, but if you have additional questions, please don't hesitate to contact us.

Thank you,

BeenVerifed Customer Care

Hi Emily,

We show your account was canceled and refund $44.58 on 12/16/18 per your conversation with our support team via email.

We don't show a cancellation set prior to that date, do you recall how you cancelled? It appears the account was under a different email address then the one provided.

I'm sorry to hear you ran into any inaccurate information in your reports.

BeenVerified is an easy-to-access collection of public record information. Public records are collected through official government records such as mortgage deeds and court records, and through sources such as magazine subscriptions, warranty cards and utility bills.

As you just experienced, sometimes the information they collect is not always 100% correct. However, we can only work with the information provided to us within public data. We continuously strive to update and expand our databases in order to provide you with the most current and accurate information we possibly can.

Is there anything else we can assist you with?

Thank you,

BeenVerified Customer Care

Hi Bruce,

I'm sorry to hear you ran into any inaccurate information in your reports.

BeenVerified is an easy-to-access collection of public record information. Public records are collected through official government records such as mortgage deeds and court records, and through sources such as magazine subscriptions, warranty cards and utility bills.

As you just experienced, sometimes the information they collect is not always 100% correct. However, we can only work with the information provided to us within public data. We continuously strive to update and expand our databases in order to provide you with the most current and accurate information we possibly can.

Please be assured that your account was canceled and you were issued a refund of $44.58. The refund was processed immediately on our end, however please note that it may take a few days for the refund to be reflected on your bank statement.

If you have any questions, please feel free to contact us at support@beenverified.com

Thank you,

BeenVerified Customer Care

Hi Jessica,

Thank you for reaching out.

Please be assured your account was canceled and you were only billed for $1.00, which we have now refunded. Your account was switched over to our $9.95 plan by our representative.

I apologize for the frustration this may have caused and we appreciate your time. I will review the other calls to ensure that we are offering accurate information to our customers and potential customers. Unfortunately, we do not have the option to add unlimited premium data to your account but we will still honor the 30 days free.

When logging in you can ignore the notice to reactivate your account. Simply click 'Not now, take me to my old reports' in the lower left hand corner, and you will then be able to run new searches using the fields along the top, or view your previous reports from your Dashboard.

We hope this helps and thank you again for your feedback.

BeenVerified Customer Care

Hi Debbie,

We are sorry to hear this was your experience.

Could you tell us the date and time you called our support line?

Please be assured that your account was canceled and you were issued a refund of $68.58. The refund was processed immediately on our end, however please note that it may take a few days for the refund to be reflected on your bank statement.

Please note the information in BeenVerified's reports is aggregated from public records and publicly available information. This public information is compiled through many public offices and agencies with the intent and for the purpose of it being made available to the public. There are many sources of public records, including: telephone directories, public property records, utility bills, magazine subscriptions, voter registration, and more.

If you have additional questions, please don't hesitate to contact us at support@beenverified.com.

Thank you,

BeenVerified Customer Care

Hi Renee,

To offer further assistance, could you provide the email address or member ID for your account? We were unable to locate one with your name or with your Gmail account.

I apologize for any confusion or inconvenience. All of our subscriptions are recurring. We let you know on the sign-up page that each subscription package will automatically renew until you elect to cancel.

We can only bill the payment method provided to us. If your card changed but you were still being billed then someone must have either added the new card on file or your banking account must have still been connected to that old card.

We look forward to hearing from you.

Thank you,

BeenVerified Customer Care

Hi Derek,

I'm sorry to hear you were unable to find the information you were looking for.

BeenVerified is an easy-to-access collection of public record information. Public records are collected through official government records such as mortgage deeds and court records, and through sources such as magazine subscriptions, warranty cards and utility bills.

As you just experienced, sometimes the information they collect is not always 100% correct. However, we can only work with the information provided to us within public data. We continuously strive to update and expand our databases in order to provide you with the most current and accurate information we possibly can.

If you haven't already, we encourage you to check out the Monitoring feature, which you can activate on up to ten reports you have run. Once Monitoring is activated, you will be notified as soon as we receive any new information in that report, such as a new phone number, address or even court record.

If you have any additional questions, please feel free to contact us at support@beenverified.com

BeenVerified Customer Care

Hi Charles,

I'm sorry to hear about any issues you experienced.

We show you recently searched reports on 12/03/18. Are you still looking to cancel?

At this time, we don't show you attempted to reach our customer support team. Please let us know here and we will be happy to offer our assistance or please feel to email us at support@beenverified.com.

I'm sorry to hear you ran into any inaccurate information in your reports.

BeenVerified is an easy-to-access collection of public record information. Public records are collected through official government records such as mortgage deeds and court records, and through sources such as magazine subscriptions, warranty cards and utility bills.

As you just experienced, sometimes the information they collect is not always 100% correct. However, we can only work with the information provided to us within public data. We continuously strive to update and expand our databases in order to provide you with the most current and accurate information we possibly can.

We hope this helps.

Thank you,

BeenVerified Customer Care

Hi,

Thanks for reaching out. BeenVerified's mission is to provide easy affordable access to public records, so people can use public data in their everyday lives. Our aim is to save our customers time by integrating that information into easy-to-read reports.

This public information is compiled through many public offices and agencies with the intent and for the purpose of it being made available to the public. There are many sources of public records, including: telephone directories, public property records, utility bills, magazine subscriptions, voter registration, and more.

We would be happy to look into offering a refund but were unable to locate an account with your gmail.com. To better assist you, could you provide the email address you used to sign up or the full name on the account?

I hope that helps, but if you have additional questions, please don't hesitate to contact us.

BeenVerified Customer Support

Hi Kate,

I apologize for any confusion or inconvenience.

All of our subscriptions are recurring. We let you know on the sign-up page that each subscription package will automatically renew until you elect to cancel. This information can be located in the first checkbox agreement, there is no need to click on our full terms of service to view this.

Please note you were only billed 3 times for your subscription, we have issued an additional refund of $22.86.

I'm sorry to hear you had trouble locating the information you were looking for. BeenVerified is an easy-to-access collection of public record information. Public records are collected through official government records such as mortgage deeds and court records, and through sources such as magazine subscriptions, warranty cards, and utility bills.

As you just experienced, sometimes the information they collect is not always 100% correct. However, we can only work with the information provided to us within public data. We continuously strive to update and expand our databases in order to provide you with the most current and accurate information we possibly can.

If you have any additional questions, please feel free to contact us at support@beenverified.com

BeenVerified Customer Care

Hi Andy,

Thank you for reaching out.

Please be assured we strive to offer hassle-free cancellation. We will look into what improvements can be made with our automated cancellation services.

I'm sorry to hear you ran into any outdated information in your reports.

BeenVerified is an easy-to-access collection of public record information. Public records are collected through official government records such as mortgage deeds and court records, and through sources such as magazine subscriptions, warranty cards, and utility bills.

As you just experienced, sometimes the information they collect is not always 100% correct. However, we can only work with the information provided to us within public data. We continuously strive to update and expand our databases in order to provide you with the most current and accurate information we possibly can.

BeenVerified Customer Service

Hi Christina,

Thanks for reaching out. BeenVerified's mission is to provide easy affordable access to public records, so people can use public data in their everyday lives.

Our aim is to make the service as easy to use and affordable as we can. There are costs associated with obtaining the data and integrating that information into easy-to-read reports. Payment is required to sign-up for BeenVerified.

If you're interested in trying out the service, you can access a special $1 trial offer here: https://www.beenverified.com/lp/32fc4f/5/subscribe

Or you may want to check out our app for the iPhone or Android. The app is free to install (from the App store and Google Play store). With our apps, you can run unlimited people searches to get contact info and more, for free and you have the option of upgrading with a subscription to unlock criminal records and more.

I hope that helps, but if you have additional questions, please don't hesitate to contact us at support@beenverified.com

BeenVerified Customer Care

Hi Carolee,

The premium section of a report offers liens, judgments, or licenses for this person based on what public records has released.

Please note the other sections such as contact information, relatives, criminal records, bankruptcies, marriage/divorce records, property records and more are included in your subscription. Would you like for us assist you with viewing this information?

We show you sent an email on 11/14/18 to cancel your subscription but your account renewed on 11/13/18. If you are not interested in us offering further assistance, please let me know and we would be happy to issue a refund.

BeenVerified Customer Care

Hi Ann,

BeenVerified is a website that provides a searchable database of aggregated public records. The information in BeenVerified's reports is aggregated from public records and publicly available information. We do not offer confidential information.

The premium section of a report offers liens, judgments, or licenses for this person based on what public records has released. Is this the information you were looking to view?

Please note the other sections such as contact information, relatives, criminal records, bankruptcies and more are included in your subscription.

I hope that helps but if you have any other questions, please do not hesitate to contact us.

BeenVerified Customer Care

Hi Russell:

Thanks for reaching out. BeenVerified's mission is to provide easy affordable access to public records, so people can use public data in their everyday lives.

You can search for free to see some basic information on our site, and you can also run free reports on our app. In order to view full reports payment is required.

Or you try our special $1 trial offer here: https://www.beenverified.com/lp/32fc4f/5/subscribe

I hope that helps, but if you have additional questions, please don't hesitate to contact us.

BeenVerified Customer Care

Hi Alex,

I'm sorry to hear you ran into any inaccurate information in your reports.

BeenVerified is an easy-to-access collection of public record information. Public records are collected through official government records such as mortgage deeds and court records, and through sources such as magazine subscriptions, warranty cards and utility bills.

As you just experienced, sometimes the information they collect is not always 100% correct. However, we can only work with the information provided to us within public data. We continuously strive to update and expand our databases in order to provide you with the most current and accurate information we possibly can.

If you have additional questions, please don't hesitate to contact us.

Thank you,

BeenVerified Customer care

Hi Nicole,

I apologize for any problems you have had with the account. We do not show a cancellation request before 11/4/18, would you be able to provide a screenshot of the email you send to us back in July 2017?

We show you were refunded $101.88 on 11/5/18 and your account is canceled. Although there is no option to remove your billing information via the website you can call or email us to request the removal of your card. Please be assure we have deleted that information for you.

Thank you,

BeenVerified Customer Care

Hi Bonnie,

I'm sorry to hear you ran into any inaccurate information in your reports.

BeenVerified is an easy-to-access collection of public record information. Public records are collected through official government records such as mortgage deeds and court records, and through sources such as magazine subscriptions, warranty cards and utility bills.

As you just experienced, sometimes the information they collect is not always 100% correct. However, we can only work with the information provided to us within public data. We continuously strive to update and expand our databases in order to provide you with the most current and accurate information we possibly can.

Please be assured we show you were refunded on 10/27/18 per your email request.

For feedback purposes, could you tell us what type of information you were looking to view that requested more payment?

Thank you,

BeenVerified Customer Care

Hi Rhodora,

We're fully committed to and wish to dedicate our efforts to fully complying with those ever-changing data and privacy regulations contemplated by and required in the U.S. and accordingly prefer to concentrate on such best practices, before we tackle other legislation and regulation that may be required by other jurisdictions outside of the U.S.

I hope that helps, but if you have additional questions, please don't hesitate to contact us.

BeenVerified Customer Care

Hi Jeremy,

The information in BeenVerified's reports is aggregated from public records and publicly available information. This public information is compiled through many public offices and agencies with the intent and for the purpose of it being made available to the public. There are many sources of public records, including: telephone directories, public property records, utility bills, magazine subscriptions, voter registration, and more.

We show you email our support team on 10/20/18 and were issued a full refund as requested.

If you have additional questions, please don't hesitate to contact us.

BeenVerified Customer Support

Hi Anthony,

We apologize for any inconvenience.

We experienced a technical issue causing reports to not load successfully, that is now resolved.

Please be assured your account was canceled and we issued a refund of $1.00. We have also extended your account for free so that you may run any searches you were previously unable to.

If you choose to try it again, once logged in you can ignore the notice to reactivate your subscription. Simply click 'Not now, take me to my old reports' in the lower left hand corner, and you will then be able to run new searches using the fields along the top, or view your previous reports from your Dashboard.

If you have any additional questions, please don't hesitate to contact us.

BeenVerified Customer Care

Hi James,

Thank you for reaching out.

The information in BeenVerified's reports is aggregated from public records and publicly available information. This public information is compiled through many public offices and agencies with the intent and for the purpose of it being made available to the public. There are many sources of public records, including: telephone directories, public property records, utility bills, magazine subscriptions, voter registration, and more.

We show your account was canceled a few hours after your subscription was renewed on 10/19. Please be assured you were issued a refund of $22.86. The refund was processed immediately on our end, however please note that it may take a few days for the refund to be reflected on your bank statement.

If you have any questions, please feel free to contact us.

BeenVerified Customer Care

Hi Dominick,

Thank you for reaching out.

We were unable to locate an account under your name or email. To offer further assistance, could you provide the email address used to sign up or your member id?

Thank you,

BeenVerified Customer Care

Hi William,

I was able to review your correspondence with our email support team.

We currently do not offer a charge in the amount of $27.78. To confirm where this charge is coming from, could you provide the exact amount you see billed and the description showing next to that charge on your statement?

Thank you,

BeenVerified Customer Care

Hi Sean,

Thanks for reaching out. BeenVerified's aim is to make the service as easy to use and affordable as we can.

On our website you have the option of checking to see if your search subject is in our database before signing up or you can click the "Sign Up" button located to the top right of our homepage to be directed to a sign up page.

You may want to check out our app for the iPhone or Android. The app is free to install (from the App store and Google Play store). With our apps, you can run unlimited people searches to get contact info and more, for free and you have the option of upgrading with a subscription to unlock criminal records and more.

I hope that helps, but if you have additional questions, please don't hesitate to contact us.

BeenVerified Customer Care

Hi Jen,

I'm sorry to hear you were unable to find the information you were looking for.

We show you cancel your account on 10/13/18 using our automated system. Please be assured you were issued a refund of $22.86. The refund was processed immediately on our end, however please note that it may take a few days for the refund to be reflected on your bank statement.

If you have any questions, please feel free to call our toll free number or email us at support@beenverified.com

Thank you,

BeenVerified Customer Support

Hi Karen,

I'm sorry to hear this was your experience.

We show you signed up for our 5 day trial for a $1.00. We let you know on the sign-up page the date that it will automatically renew unless you elect to cancel along with the amount of the subscription. We also offer our number and email to cancel at anytime, this can be found on our website under the contact us link towards the bottom of the page.

Please be assured your account was canceled on 10/13/18 and we have issued you the refund for the monthly subscription of $26.89. The refund was processed immediately on our end, however please note that it may take a few days for the refund to be reflected on your bank statement.

If you have any questions, please feel free to contact us.

BeenVerified Customer Care

Hi Charlene,

BeenVerified is a website that provides a searchable database of aggregated public records. You can search a name on the site to locate addresses, phone numbers, relatives, court records, and much more.

We not affiliated with the websites you mentioned.

It's possible there may have been some confusion. If a company states they have been verified as trustworthy this doesn't not mean they are connected to our website BeenVerified.com.

I hope that helps but if you have any other questions, please do not hesitate to contact us at support@BeenVerified.com

Thank you,

BeenVerified Customer Care

Hi Ruth,

Thank you for reaching out.

We show you emailed us on 10/11/18 requesting to be removed, we sent a confirmation a few hours later. Are you still seeing your information on our site? If so, please let us know so we may offer further assistance in removing it.

In some cases, you may need to "clear your history" in your browser just in case your computer is storing and recalling information cached prior to the opt-out.

Please be aware that we obtain and regularly update the BeenVerified People Search results with records from several different public and private databases. Although we and our data partners do our best to match these new records to the existing records in our database, there may be times when one of our data partners provides us with a new record about you that is different enough from your existing record – for example, containing different spellings, initials, combinations of information, and/or addresses – that we cannot match this new record to your existing record, and this new record may appear in our People Search results. In addition, in order to prevent fraud and protect the integrity of our opt-out process, we currently only permit you to remove one record from our People Search results through our online opt-out process. Accordingly, if you see a new record about you appear in our People Search results, please contact us at privacy@beenverified.com and we will be happy to help you remove that record as well.

Thank you,

BeenVerified Customer Care

Hi Kevin,

I apologize for any confusion.

There are costs associated with obtaining the data and integrating that information into easy-to-read reports. Payment is required to sign-up for BeenVerified.

We show you have 3 different accounts two of which have taken advantage of our $1.00 trial. The account that was billed $29.95 was created for our one time check. Please note that before you are charged you must agree to the amount on the sign up page and click view report before it can be bill.

We show the amount was fully refund on 10/07/18. The refund is processed immediately on our end, however it may take a few days for the refund to be reflected on your bank statement depending on your financial institution.

I hope that helps, but if you have additional questions, please don't hesitate to contact us.

BeenVerified Customer Care

Hi Yvonne,

The information in BeenVerified's reports is aggregated from public records and publicly available information. This public information is compiled through many public offices and agencies with the intent and for the purpose of it being made available to the public. There are many sources of public records, including: telephone directories, public property records, utility bills, magazine subscriptions, voter registration, and more.

We show you used our automated system to cancel on 10/7/18 but do not show you have spoken to a representative. We were also unable to locate email from your gmail sent to us requesting a refund. Could you tell us how you tried to contact us?

Please be assured that your account was canceled and you were issued a refund of $26.89. The refund was processed immediately on our end, however please note that it may take a few days for the refund to be reflected on your bank statement.

If you have any questions, please feel free to contact us.

BeenVerified Customer Support

Hi Catherine,

I apologize for any confusion or inconvenience. All of our subscriptions are recurring. We let you know on the sign-up page that each subscription package will automatically renew until you elect to cancel.

We show Ashali provided you with a refund of $68.58 when you called on 10/05/18 and sent a ticket requesting more refunds for you to our support team. We show our support team was able to refund you an additional refund of $68.58 on 10/06/18. Your refund covers transactions from 04/07/18- 09/07/18 .

If you have additional questions, please don't hesitate to contact us.

BeenVerified Customer Care

Hi Micha,

Thank you so much for your feedback. We are happy to hear that you had a great experience with the site as well as the cancellation process. We truly appreciate your recommendation to others and look forward to seeing you again in the future!

Hi Derly,

We appreciate your kind words. It's a comfort to know we could offer our help to locate the information you needed. Thank you for sharing your feedback and please keep us in mind for any future searching needs.

Hi Nickolas,

Thank you for providing your email. I was able to locate your account, please be assured your account is now canceled and you were only billed the $1.00.

If there is anything else we can help you with, please feel free to email us at support@Beenverified.com

Thank you,

BeenVerified Customer Care

Hi Austin,

I apologize for any confusion. We do not advertise that we offer drivers license on our website.

Please be assured I have issued a full refund for $37.72 billed for our services.

Please let me know if there's anything else we can help with.

BeenVerified Customer Care

Hi Kimberly:

As per our Terms of Service, you may not use BeenVerified to conduct Employment Background Checks or FCRA Related Background Checks. BeenVerified is not a consumer reporting agency as defined in the Fair Credit Reporting Act ("FCRA"), and the information contained within our website has not been collected for the purpose of furnishing consumer reports, as defined in the FCRA. We let our potential customers know this before signing up and after billing information has been entered you must agree to our terms of service. Please feel free to review our Terms of Service at http://www.beenverified.com/consumer-terms-of-service.

We are happy to assist you with closing your account and looking into issuing a refund but we were unable to locate an account under your email. Please provide the email address you used to sign up or your member ID.

Thank you,

BeenVerified Customer Care

Hi Larry,

We show you sent an email requesting to cancel your account on 9/16/18, we show that cancellation was processed within 10 minutes. Could you confirm if you received that confirmation?

Also what was the number you were using to contact us?

Thank you,

BeenVerified Customer Care

Hi Daniel,

The Criminal Records section of the background report may include criminal records from county courts, department of corrections, Administration of the Courts, and other state legal agencies. The types of offenses can include felonies, misdemeanors, and even traffic incidents in some cases. Positive or false matches in criminal searches may not provide confirmation of an individual's criminal background. It is important to use caution whenever reviewing this kind of information.

While we put every effort into making our data as accurate as possible, we are dependent upon the criminal data made digitally available to us by the courts. There are some counties that make more criminal data digitally available to us than others (some include cases that date farther back, some counties provide arrests while others may only provide felony convictions), and there are still some counties that do not yet make their criminal data digitally available to us.

Please also know that we are constantly working to expand and improve our database, to provide you with the most current, accurate information we can. By activating the Monitoring feature on the report, you will be notified as soon as we receive any new information in this report, including a new criminal record.

Please be assured that your account was canceled and you were issued a refund of $22.86. The refund was processed immediately on our end, however please note that it may take a few days for the refund to be reflected on your bank statement.

BeenVerified Customer Care

Hi Tammy,

We are sorry to hear you were unable to find the information you were looking for. Please be assured your account was canceled and you were issued a refund of $26.89.

BeenVerified Customer Care

Hi Joshua,

I'm sorry to hear you ran into any inaccurate information in your reports.

BeenVerified is an easy-to-access collection of public record information. Public records are collected through official government records such as mortgage deeds and court records, and through sources such as magazine subscriptions, warranty cards and utility bills.

As you just experienced, sometimes the information they collect is not always 100% correct. However, we can only work with the information provided to us within public data. We continuously strive to update and expand our databases in order to provide you with the most current and accurate information we possibly can.

Please be assured that your account was canceled and you were issued a refund of $37.72. The refund was processed immediately on our end, however please note that it may take a few days for the refund to be reflected on your bank statement.

If you have any additional questions, please feel free to contact us.

Hi,

Thank you for your great review! I'm sorry to hear we weren't the best fit for your needs but glad to hear our customer support team could handle your request quickly.

Hi Tom,

Thank you for speaking with us. I'm glad we could offer more information on how we collect our data and issue a refund as requested. Please let us know if there is anything else we can assist you with.

BeenVerified Customer Care

Hi John,

I'm sorry to hear you ran into any inaccurate information in your reports.

BeenVerified is an easy-to-access collection of public record information. Public records are collected through official government records such as mortgage deeds and court records, and through sources such as magazine subscriptions, warranty cards and utility bills.

As you just experienced, sometimes the information they collect is not always 100% correct. However, we can only work with the information provided to us within public data. We continuously strive to update and expand our databases in order to provide you with the most current and accurate information we possibly can.

Please be assured that your account was canceled and you were issued a refund of $22.86. The refund was processed immediately on our end, however please note that it may take a few days for the refund to be reflected on your bank statement.

Please let us know if there is anything else we can do to help.

BeenVerified Customer Care

Hi Michael,

Thank you for reaching out.

Please note you can call our toll free number 1-888-579-5910 to speak to a live agent within the hours of 6am-11pm EST Mon-Sun or you have the option of emailing our support team at support@beenverified.com.

I'm sorry to hear you ran into any inaccurate information in your reports.

BeenVerified is an easy-to-access collection of public record information. Public records are collected through official government records such as mortgage deeds and court records, and through sources such as magazine subscriptions, warranty cards and utility bills.

As you just experienced, sometimes the information they collect is not always 100% correct. However, we can only work with the information provided to us within public data. We continuously strive to update and expand our databases in order to provide you with the most current and accurate information we possibly can.

Please be assured that your account was canceled and you were issued a refund of $22.86. The refund was processed immediately on our end, however please note that it may take a few days for the refund to be reflected on your bank statement.

If you have any questions, please feel free to contact us.

Hi Ralph,

I'm sorry to hear you ran into any inaccurate information in your reports.

BeenVerified is an easy-to-access collection of public record information. Public records are collected through official government records such as mortgage deeds and court records, and through sources such as magazine subscriptions, warranty cards and utility bills.

As you just experienced, sometimes the information they collect is not always 100% correct. However, we can only work with the information provided to us within public data. We continuously strive to update and expand our databases in order to provide you with the most current and accurate information we possibly can.

If you haven't already, we encourage you to check out the Monitoring feature, which you can activate on up to ten reports you have run. Once Monitoring is activated, you will be notified as soon as we receive any new information in that report, such as a new phone number, address or even court record.

If you have any additional questions, please feel free to contact us.

Hi Rob,

I apologize for any confusion or inconvenience. Before entering your billing information you are required to select the subscription amount you want to purchase. We let you know that each subscription package will automatically renew until you elect to cancel and include a list of what information is included in your membership.

BeenVerified's mission is to provide easy affordable access to public records, so people can use public data in their everyday lives. For example, some customers use us to plan reunions.

We hope this helps!

1-888-579-5910

Hi Ed,

Thank you for taking time to speak with us. I hope we have resolved any concerns you had regarding your account and the charges you received. Please don't hesitate to contact us if you have any additional questions.

Hi Tonya,

We're glad to hear you found the information you were looking for and enjoyed using the app. Thank you for taking the time to share your experience!

Hi Elliot,

I'm sorry to hear you ran into any inaccurate information in your reports.

BeenVerified is an easy-to-access collection of public record information. Public records are collected through official government records such as mortgage deeds and court records, and through sources such as magazine subscriptions, warranty cards and utility bills.

As you just experienced, sometimes the information they collect is not always 100% correct. However, we can only work with the information provided to us within public data. We continuously strive to update and expand our databases in order to provide you with the most current and accurate information we possibly can.

If you need assistance with your account, please feel free to reach us at 1-888-579-5910 or email us support@BeenVerified.com

Hi Joe,

Thank you for reaching out.

I apologize for any confusion. You can search for free to see some basic information on our site, and you can also run free reports on our app. In order to view full reports payment is required.

Please note that we would not be the appropriate website for your use case. As per our Terms of Service, you may not use BeenVerified to conduct Employment Background Checks. Please feel free to review our Terms of Service at http://www.beenverified.com/consumer-terms-of-service.

Hi Jim,

We're glad to hear you had a positive experience with our Support team. Thank you for your feedback!

Hello,

Thank you for reaching out. We tried to reach you via email to gather more information so we could help you but have been unable to connect. Can you please email me so that we can address your concerns?

BV Customer Support

Hi David,

Thanks for reaching out. We have been trying to reach you via email since May 8th to resolve this for you. We need to send a check to you for the remaining balance of your refund. Please email me at mperez@beenverified.com to let us know the name and address you'd like it sent to.

1-888-579-5910

Hi Marti!

Thank you so much for your kind words. I'm glad you are pleased with our service.

Please let us know if you ever need any additional assistance at support@beenverified.com or 1-888-579-5910.

BeenVerified Support

Hi George,

I'm sorry to hear you ran into any inaccurate information in your reports.

BeenVerified is an easy-to-access collection of public record information. Public records are collected through official government records such as mortgage deeds and court records, and through sources such as magazine subscriptions, warranty cards and utility bills.

As you just experienced, sometimes the information they collect is not always 100% correct or available for every individual. However, we can only work with the information provided to us within public data. We continuously strive to update and expand our databases in order to provide you with the most current and accurate information we possibly can.

BeenVerified has a satisfaction guarantee, and as such, I have issued you a complete refund of the current charges on your account. Please note that your subscription has not been canceled at this time. If you would like us to cancel your subscription, or if you have any further questions, you can reach us at support@beenverified.com or 1-888-579-5910.

Hi Anthony,

I hope that you are pleased with the resolution of your issue. Thanks for reaching out and if you have any additional questions, please don't hesitate to contact us.

1-888-579-5910

Hi Stephanie,

I'm sorry to hear that you had trouble locating the information you were looking for.

BeenVerified is an easy-to-access collection of public record information. Public records are collected through official government records such as mortgage deeds and court records, and through sources such as magazine subscriptions, warranty cards and utility bills.

As you just experienced, sometimes the information they collect is not always 100% correct or we don't have a record for a specific individual. However, we can only work with the information provided to us within public data. We continuously strive to update and expand our databases in order to provide you with the most current and accurate information we possibly can.

I'm sorry for any confusion regarding your refund, and I have issued you a complete refund of your subscription charge. You should see the funds returned to your account in a couple of business days.

If you have any additional questions, please feel free to contact us at support@beenverified.com or 1-888-579-5910.

Hi Leanne,

I'm sorry to hear you ran into any inaccurate information in your reports.

BeenVerified is an easy-to-access collection of public record information. Public records are collected through official government records such as mortgage deeds and court records, and through sources such as magazine subscriptions, warranty cards and utility bills.

As you just experienced, sometimes the information they collect is not always 100% correct or available for every individual. However, we can only work with the information provided to us within public data. We continuously strive to update and expand our databases in order to provide you with the most current and accurate information we possibly can.

I see that your account was already cancelled per your request, and I have issued you a complete refund of your subscription charge.

If you have any additional questions, please feel free to contact us at support@beenverified.com or 1-888-579-5910.

Hi Christopher,

I'm sorry to hear that you had any trouble locating the information you were looking for.

BeenVerified is an easy-to-access collection of public record information. Public records are collected through official government records such as mortgage deeds and court records, and through sources such as magazine subscriptions, warranty cards and utility bills.

As you just experienced, sometimes the information they collect is not always 100% correct or available for every person. However, we can only work with the information provided to us within public data. We continuously strive to update and expand our databases in order to provide you with the most current and accurate information we possibly can.

Reviewing your account, I see that you have already received the full refund that you requested, so please let us know if you have any further questions or need any additional assistance at support@beenverified.com or 1-888-579-5910.

Hi Robert,

I'm sorry to hear you ran into any inaccurate information in your reports.

BeenVerified is an easy-to-access collection of public record information. Public records are collected through official government records such as mortgage deeds and court records, and through sources such as magazine subscriptions, warranty cards and utility bills.

As you just experienced, sometimes the information they collect is not always 100% correct. However, we can only work with the information provided to us within public data. We continuously strive to update and expand our databases in order to provide you with the most current and accurate information we possibly can.

I'm sorry to hear that you had trouble running additional reports. I was unable to locate any issues with your account that would suggest why that would be the case, it may have been a temporary bug.

Please rest assured that we have closed your account, you will not be billed again, and you have been issued a complete refund for your subscription.

If you have any further questions, please let us know at support@beenverified.com or 1-888-579-5910.

Hi Michelle,

I'm sorry to hear that you had any trouble finding the information you were looking for.

We do our best to constantly update our database, but because of the nature of public records sometimes the information for a given individual is incomplete or incorrect.

BeenVerified has a satisfaction guarantee, and as such I have issued you a complete refund of the charges on your account.

If you have any further questions you can reach us at support@beenverified.com or 1-888-579-5910.

Hi Eric,

I'm sorry to hear you ran into any inaccurate information in your reports.

BeenVerified is an easy-to-access collection of public record information. Public records are collected through official government records such as mortgage deeds and court records, and through sources such as magazine subscriptions, warranty cards and utility bills.

As you just experienced, sometimes the information they collect is not always 100% correct. However, we can only work with the information provided to us within public data. We continuously strive to update and expand our databases in order to provide you with the most current and accurate information we possibly can.

We understand that it can be frustrating to not be able to find what you're looking for, which is why we have a satisfaction guarantee. Please be assured that your account was canceled and you were issued a full refund. The refund was processed immediately on our end, however please note that it may take a few days for the refund to be reflected on your bank statement.

If you have any questions, please feel free to contact us at support@beenverified.com or 1-888-579-5910.

Hi Kathy,

I'm sorry to hear you ran into any inaccurate information in your reports.

BeenVerified is an easy-to-access collection of public record information. Public records are collected through official government records such as mortgage deeds and court records, and through sources such as magazine subscriptions, warranty cards and utility bills.

As you just experienced, sometimes the information they collect is not always 100% correct or available for every individual. The Criminal Records section of the background report may include criminal records from county courts, department of corrections, Administration of the Courts, and other state legal agencies. The types of offenses can include felonies, misdemeanors, and even traffic incidents in some cases. Positive or false matches in criminal searches may not provide confirmation of an individual's criminal background. It is important to use caution whenever reviewing this kind of information.

While we put every effort into making our data as accurate as possible, we are dependent upon the criminal data made digitally available to us by the courts. There are some counties that make more criminal data digitally available to us than others (some include cases that date farther back, some counties provide arrests while others may only provide felony convictions), and there are still some counties that do not yet make their criminal data digitally available to us.

Please also know that we are constantly working to expand and improve our database, to provide you with the most current, accurate information we can.

If you have any additional questions, please feel free to contact us at support@beenverified.com or 1-888-579-5910.

Hi Reginald,

I'm sorry to hear that you had any trouble locating the information you were looking for.

The information in our reports comes from aggregated public records and publicly available data. Property sales data can come from the municipal office responsible for recording real estate transactions in the area. Parcel information may come from county records. The report may also contain tax assessment, mortgage data, and much more. We are dependent upon the data that has been made digitally available by county records and other public sources.

If we are missing data on a property, please know that we are constantly updating and expanding our database to provide the most accurate and comprehensive reports we can.

If you are seeing no results for your property search, please first check to see that you have entered the address correctly. If you were trying to search an apartment or suite, please try searching without the apartment number to return any data we have about the building. If we do not have any results for a property, we do not currently have any data for the address you searched. We are continuously adding to our database to be able to return data on more properties and improve the information we provide.

I was able to locate your account, and see that we have already issued you a full refund per your request on 3/07/18. If you have any additional questions, please don't hesitate to contact us at support@beenverified.com or 1-888-579-5910.

Hello Carlo,

I'm sorry that you had any trouble finding the information you were looking for with BeenVerified. Our data comes from public records sources, which means that sometimes our data is not complete or available for every individual or address.

We can only work with the information provided to us within public data. We continuously strive to update and expand our databases in order to provide you with the most current and accurate information we possibly can.

However, I understand that it is frustrating when the data is not there for the people and places that you're looking up. Please be assured that your account was canceled and you were issued a full refund. The refund was processed immediately on our end, however please note that it may take a few days for the refund to be reflected on your bank statement.

If you have any questions, please feel free to contact us at support@beenverified.com or 1-888-579-5910.

Hi Bob,

I'm sorry that you had any trouble finding the information you were looking for with BeenVerified. Our data comes from public records sources, which means that sometimes our data is not complete or available for every individual or address.

We can only work with the information provided to us within public data. We continuously strive to update and expand our databases in order to provide you with the most current and accurate information we possibly can.

However, I understand that it is frustrating when the data is not there for the people and places that you're looking up. Please be assured that your account was canceled and you were issued a full refund. The refund was processed immediately on our end, however please note that it may take a few days for the refund to be reflected on your bank statement.

If you have any questions, please feel free to contact us at support@beenverified.com or 1-888-579-5910.

Hi Christopher,

I'm sorry to hear that you had any trouble locating the information you were looking for.

BeenVerified's database contains information collected from public records and publicly available data, compiled from thousands of different sources. Your ability to locate a specific individual in our database can be dependent on a number of factors, such as the amount of information collected on that individual by various government and private agencies, and the laws regarding public information in the state where the individual resides.

If you are unable to locate a particular individual in our database, please know that we continuously strive to update and expand our databases in order to provide you with the most current and accurate information we possibly can.

Reviewing your account, I have issued you a full refund for your subscription per our satisfaction guarantee. You should see the refund in your account within 2-3 business days.

Please let us know if we can assist you with anything else at support@beenverified.com or 1-888-579-5910.

Hi Nicole,

I'm sorry to hear that you had any trouble locating the information you were looking for.

BeenVerified's database contains information collected from public records and publicly available data, compiled from thousands of different sources. Your ability to locate a specific individual in our database can be dependent on a number of factors, such as the amount of information collected on that individual by various government and private agencies, and the laws regarding public information in the state where the individual resides.

If you are unable to locate a particular individual in our database, please know that we continuously strive to update and expand our databases in order to provide you with the most current and accurate information we possibly can.

Reviewing your account, I see that you have already contacted our customer service team and your account has already been cancelled and issued a full refund.

Please let us know if we can assist you with anything else at support@beenverified.com or 1-888-579-5910.

Hi David,

I'm sorry to hear that we were unable to provide the information you were looking for.

BeenVerified is an easy-to-access collection of public record information. Public records are collected through official government records such as mortgage deeds and court records, and through sources such as magazine subscriptions, warranty cards and utility bills.

As you just experienced, sometimes the information they collect is not always 100% correct or we do not have data available for every individual. However, we can only work with the information provided to us within public data. We continuously strive to update and expand our databases in order to provide you with the most current and accurate information we possibly can.

With regards to the Premium Service, you have the option of upgrading any report with the $14.86 report upgrade purchase. We have been working to access additional databases and integrate improved data into our reports. There are significant costs for us to acquire this additional premium data and we have priced the upgrade accordingly. The data received in Premium Upgrades is not data we remove from the main report, but data from additional sources and searches beyond our standard report that we offer as an optional purchase.

Please be assured that your account was canceled and you were issued a full refund. The refund was processed immediately on our end, however please note that it may take a few days for the refund to be reflected on your bank statement.

If you have any questions, please feel free to contact us at support@beenverified.com or 1-888-579-5910.

Hi Megan,

I'm sorry to hear you had any trouble locating the information you were looking for.

BeenVerified is an easy-to-access collection of public record information. Our records are collected through official government records such as mortgage deeds and court records, and through sources such as magazine subscriptions, warranty cards and utility bills. Your ability to locate information for a specific individual in our database can be dependent on a number of factors, such as the amount of information collected on that individual by various government and private agencies, and the laws regarding public information in the state where the individual resides.

The Criminal Records section of the background report may include criminal records from county courts, department of corrections, Administration of the Courts, and other state legal agencies. The types of offenses can include felonies, misdemeanors, and even traffic incidents in some cases. Positive or false matches in criminal searches may not provide confirmation of an individual's criminal background. It is important to use caution whenever reviewing this kind of information.

While we put every effort into making our data as accurate as possible, we are dependent upon the criminal data made digitally available to us by the courts. There are some counties that make more criminal data digitally available to us than others (some include cases that date farther back, some counties provide arrests while others may only provide felony convictions), and there are still some counties that do not yet make their criminal data digitally available to us.

We recognize that it can be frustrating to not be able to locate the information you're looking for in our reports, which is why we offer a 100% Money Back Guarantee. If we can't find results for your subject, we will gladly issue a refund!

Please be assured that your account was canceled and you were issued a full refund. The refund was processed immediately on our end, however please note that it may take a few days for the refund to be reflected on your bank statement.

If you have any questions, please feel free to contact us at support@beenverified.com or 1-888-579-5910.