BeenVerified

Their help was invaluable regarding my account but in particular, their patience in knowing what to look for & helping me find it. I would be more than happy to use them again in the future. They are a very credible business.

I signed up for the $1.00 trial because I only needed to look up 1 person. But I forgot to cancel so I got the $27 bill at the end of the trial. I contacted support about the issue and they were very kind and understanding. They gave me a refund for the $27 and were very courteous. Really great people work for this company.

This is a good service but I only need it occasionally. I did not need to subscribe so I used it and then cancelled to stop the reoccurring monthly billing. Cancellation is easy, and if you forget to cancel before another billing you can cancel and get a refund with little effort.

Was very helpful and knowledgeable. Really took the time to get things right the first time. Would highly recommend your services to others. The fast response has been just what I needed. Please let my customer service rep know how much I appreciate the top-notch service.

My experience with the app and the information provided was excellent. Customer service people are great. I feel that this is a reputable site and I'll be back again. The information is accurate and detailed and it was consistently good.

My customer service rep was extremely helpful, attentive and communicative. Unlike other customer service departments, he did not waste time explaining things and avoided my primary reason for contacting him. Please ensure that this representative is recognized in front of his or her peers. Additionally, do not make customers write more than what they need to to get a review in. I appreciate your service.

Okay, 1st off, I was pretty upset when I called. Luckily I was connected to the best representative possible, Laine, and by the end of my conversation all my questions were answered and I was only upset with myself. If other companies had your level of customer service, provided by Laine, this world would be a much better place! Thank-you so very much.

Jeverly was helping us out - I am definitely computer challenged and she was exceptionally patient - she communicated daily... and fixed the situation!! Been verified is very helpful for our business and I am very grateful for Jeverly's assistance. Thanks much!

Thank you for your help! You truly have the best cancellation process and now I know to trust your company for future use. The use of Been Verified is a very important service to make available for public use. I look forward to using your service again sometime in the future.

I was going for a current price available for my 14 yr old camper. But, the results yielded nothing for price.... I emailed their support people and was refunded within hours. What a great company to be able to have such fantastic customer service!!.. If you have problems, scroll down and send feedback... Trust that you are in great hands with these folks!!!

My son in law just needed info on one car. He ran it, but I didn't realize it would bill monthly. When I emailed, they cancelled it so quickly, and THAT I appreciate because I HATE calling! LOL! You know the ones you ring up to cancel and they argue with you. NOT THIS PLACE!! YAY!

I became a member to research a person who offered me a job & sent me a check. I wanted to see if there was any information that conflicted with what I was told & if this was indeed a possible scam. I found no helpful information in the phone or email or name look-ups and found out later thru my own efforts, check was a scam. I wanted to quit after a day and after complaint Been Verified refunded my money in 10 days.

Site is exactly as advertised. I was able to do a trial and cancel quickly and easily through email. Customer service reps were very polite and helpful. Additionally, the site was easy to use and provided all of the information that I needed.

Used simple phone lookup and zero info came up from their sources. Their sources are crap and yet they feel like charging you is the right thing to do - just like all the other so called service providers who are set up to scam you. Beenverified is a fraud so steer clear.

My contact was, Mohammed ** and he helped me immediately with the cancelation. Or was so simple. It could have been made a little easier with a cancel subscription link on the site, but customer service was polite and knowledgeable. Shout out to Mohammed, THANKS MAN!!

The support email and online service has been a terrific experience. VERY quick response and resolution time! I am an intermittent user and will continue to use Been Verified as needed. BV has been easy to work with and appreciate their product and service.

I found this site to be inaccurate and severely lacking in important information. I looked up several people for a deeper dive. I knew basic information to be true. That was confirmed, however, it did not show death of people I know to be dead for over 7 years, incarcerations and felonies for people that were over 7 years old. Many misleading and outdated parts of info that made my investigation moot.

Katie was extremely efficient and helpful and explained what happened. An asset to you. She is very knowledgeable. Wasn't just trying to hurry up and get the call done with. She was willing to take as long as necessary. Kudos to her.

Was helped immediately I signed up. And the agent was very kind. She informed me that I could come back any time in the future. If I still have some time left in my account still can use it. She also asked me why was the reason to cancel the membership.

I needed to use BeenVerified for a short time as I was working on addresses for a 50th High School Class reunion. I misunderstood the auto renewal program, but as soon as I questioned the repeated charges BeenVerified explained what I misunderstood and instructed me as to how I should cancel with no problem. They even offered a reduced rate, but I had done all the research I needed to do. Excellent service and very accommodating!

The billing dispute was handled quickly. Efficiently. With no issues. Representative was very friendly and I'm glad that was resolved so efficiently and quickly. No one likes to deal with a pissed-off customer and Syed made it better in a matter of minutes. TYVM.

Michelle (customer representative) immediately understood my accidental overcharge. Without hesitation she took care of the mater right away then explained the situation in a very professional manner. She made me feel like I was Important, resulting in a ZERO stress interaction.

We found information needed to get unclaimed money. We got our check. We were able to locate Rogers info needed for proof. Thank you! We found it before the government did. We sent them screenshots connecting him with the info we found. We were able to get our unclaimed money without having to go through social security, BMV, or IRS.

In terms of cost for service, this is the way to go. Way better value than the competitors and they give more comprehensive information without gating too much behind a paywall. We were satisfied by the service and when we ended our subscription, the customer service helped us through it no problem! Would recommend!

I found it to be relatively easy to cancel my account, but I did not know that I could opt-out of the search records of BeenVerified until I emailed a 2nd time to have my account information deleted. I would have thought that it would have been brought up when I requested to cancel my account. And I thought the follow-up emails were helpful and easy to understand.

I really cannot thank BeenVerified enough! I was able to recover my stolen cattle dog (blue heeler) the 1st time I used your service in the winter of 2020 and again, in 2022, the service has helped my dad (age 79) find a longtime friend, whom he lost contact with during covid-19 pandemic. I have recommended this to others.

I bought a month of service because I mistakenly thought a VIN number would reveal the titleholder. Because of privacy laws, it did not. I notified the owners, and requested a refund. They refunded my money within hours, which I very much appreciated, as I live on a pension. I highly recommend their service, and these ethical and conscientious owners.

Five star customer service! Mohammed was incredibly helpful when my email was hacked and they created and charged a Been verified account. He helped me correct the situation, cancel my account, process the refund and gave me the reassurance that they would not be able to use the account again in the future. He also completed this process very efficiently and effectively. I am recovering from spine surgery and I cannot tell you how much I appreciate how they helped me fix this error. Thank you Mohammed and BeenVerified!

#Amber ** was phenomenal, she was kind, courteous and highly knowledgeable. She quickly responses to all my needs and was able to assist me with all the computer issues and IT support. I highly recommend her for any position, she was simply amazing.

Easy to use and adequate for my purposes. I just don't likely have a need to have it on hand all the time. Nice to know I can re-activate any time from my phone app as needed. Thanks for your help in this instance, and I will continue to use your service in the future should another inquiry situation arise. I assume it is very unobtrusive, that the person(s) I look up are never informed that an inquiry has been made? Privacy is essential. Again, Thanks for your help. - TC