Amazon.com Reviews
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About Amazon.com
- Wide range of product selection
- Excellent customer service
- Easy return process
- Occasional shipping delays
- Inconsistent product quality
Amazon.com Reviews
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Reviewed June 1, 2017
I like the customer service. They were really helpful, friendly and really made a big difference in helping me with my problem. I had a problem with my order and they fixed it. The turn around on returning my money the item and getting me the corrected one was great. I also like the idea of how people can run their own store right on Amazon. However, sometimes the sellers don't give you what you buy. I think that can make it hard sometimes to sift through all the clutter. So I feel like as this is a good thing and gives people freedom. It can also create a problem if am I getting exactly what I ordered.
Reviewed June 1, 2017
I like that Amazon always have the products I am looking for. They have just about everything. Clothes, books, food, home goods, electronics, beauty products, movies and I love the books. They have a wonderful selection. The checkout process is very simple as well. Also, the shipping and delivery are great. A lot of customer reviews show that their experiences have been great. Their ratings are phenomenal too.
Reviewed June 1, 2017
I like that you get free shipping on orders on 35. I like all the different options on things you can find, this you can't find anywhere else. I love what Amazon Prime offers its customers, but sometimes they are a little pricey than they would be at the store. Some of the vendors have sold me damaged clothing several times. It's really annoying. Overall, Amazon has great customer service. They are really good about trying to make it the best online shopping experience for its customers. It's been really good.
Reviewed May 31, 2017
For the past 4/5 years I have been an avid Amazon shopper. Before now when there was a problem they would solve it. I have purchased many thousands of dollars worth of items from them these past number of years. I'm a Prime member and have been previously very happy with Amazon Customer Service... NOT ANYMORE. I cannot find the link anymore and when I went out on the web I was able to find a phone number... I called the number and someone with an overseas accent answered. It took almost ten minutes just to find my account and from there it just got worse. I will be using other retailers to purchase what I would have bought from Amazon from now on. How does Amazon expect to run a business while decreasing customer service?
Reviewed May 31, 2017
I like Amazon’s a little bit of everything to offer and they have great customer service and return policy. I also like that checkout process is simple and quick, with reliable card processing but I do not like the shipping costs being as high as they are. They should drop it back down to $25 or offer free shipping on certain days and also I don't want to age to be a member just to qualify. I love how they show suggestions and every price is affordable and really enjoy the entire shopping experience.
Reviewed May 31, 2017
I like the wide variety of stuff & fast shipping. It's a fun site that is easy to use & browse. The pictures are always pretty good & show the item in great detail. Sometimes I get on there just to see what all items they have on site. The font is a good size, too. However, I wish there was more payment options, more variety in billiards/pool department. I also wish sellers were required to put more in depth descriptions of the products they are trying to sale. Nonetheless, I have had nothing but good experiences with Amazon, never had an issue at all.
Reviewed May 31, 2017
Amazon.com is extremely easy to use, and the prices are reasonable. The selection was great, and it was easy to do searches for things I wanted. I enjoyed perusing the selections, which was vast, and the purchasing process was easy. I got my purchases in a reasonable time frame, and everything was exactly what I'd ordered. When I received the items I ordered, everything was in good condition. I'm quite satisfied with it, and I would recommend it to everyone.
Reviewed May 31, 2017
I like their cheap prices and great deals, as well as their prime membership. Sometimes the quality of the products do not match what is presented in the picture. But I have had a great experience overall with Amazon, including their product selection, purchasing process, and customer service.
Reviewed May 31, 2017
Amazon is the best of the best. The selection process is usually pretty organized. I've seen much worse at websites that make you have to buy things in bulk such as Alibaba. Amazon is very professional and reliable. Its reviews are very helpful, even with discovering things that people buy to use for certain problems. EX. probiotics for digestion and candida regulation, hyperhidrosis sufferers using alcohol to control their sweating. etc. I use it in both conventional and unconventional ways.
Amazon has something for everyone and they're convenient. The free 2 day shipping for Prime is great too though their prices are the second best compared to eBay. That's not a con though. It makes me feel like they have better services and more protection to offer. The only thing I wish Amazon had that they don't now is the option to pay by PayPal. I'm not sure how safe my credit card info is directly on their servers.
Reviewed May 31, 2017
I am a perfectly satisfied customer of Amazon.com. I had a very good experience, excellent service, and easy page loading. I love the one click purchasing process, so many products to select, and follow-up survey. I also like the easy online shopping, free shipping over $30, fast delivery, chat online if problems, no hassle, order is correct as shown, and customer service is very good. I have never had a problem ordering, finding any products I want or need.
Reviewed May 31, 2017
I like Amazon because they offer a wide range of products that I like to buy with different prices from low to high, along with a membership that gives you deals like free shipping when you spend a certain amount. A specific thing that makes me dislike Amazon though is that some items are defective when you buy them and you have to spend money to return them and the reviews don't satisfy me. But I am overall very satisfied with using them because they offer a huge variety of products that I need along with a customer support base that help out when I need it and a return policy that is hassle free.
Reviewed May 31, 2017
They sell almost everything. From beauty products, to nursery decor, to tools and car parts. They carry many different brands and have a selection from every category. But you can't trust all of the products. I would never buy beauty products from amazon because companies have complained their products have been watered down or repackaged and resold. Also, delivery can sometimes be an issue and I've ordered an item, waited weeks for it to arrive and was then told the item wasn't in stock but I could have something similar.
Reviewed May 31, 2017
I like that their prices are competitive, their shipping is free and is usually quick, and many items have free returns, which is particularly helpful when purchasing items online, as you can't actually see the color and quality of items you're purchasing over the internet. The one thing I do not like about Amazon is that I must pay with a credit card. I would like another option, such as PayPal or direct debit, so that I can better control my spending there. But overall, shopping at Amazon is a worthwhile experience. Their goods are diverse and their customer service is (eventually -- sometimes it takes several attempts to get them to understand a problem) quite helpful.
Reviewed May 31, 2017
I like Amazon's Prime 2 day shipping. They have many different products I can choose from. They give me so many different options. I can rent textbooks for school and get them at such a cheaper price than they are at campus bookstores. Also, I can earn more points with every purchase since I have an Amazon credit card. Everything is perfect to me. Although they could change the way they ship items as sometimes even though it says 2 day shipping it does not get here in two days which is very disappointing when I am paying for those services. Overall, it's been an amazing experience. They have the best website out there with very easy and quick access to make transactions. They also have the best customer service who are always there to help you. If a seller does not want to return an item, they will always find a way to get it fixed for you.
Reviewed May 31, 2017
The specific things that I like about Amazon.com is the convenience of the operation of this business. I enjoy going there ordering what I need and when I need it. I also enjoy the Prime Membership because I can get whatever I order in two days. Maybe the only thing that I dislike about amazon.com is that when I put something in the search bar things do not always seem to come up when I put exactly in. But I approve highly of amazon.com. Using amazon.com My overall experience out of 10 Stars would be 11. They have not ever disappointed me and I don't think they will ever. My overall selection of the purchasing process is awesome, the product selection is awesome. Also I have so much to choose from. You can never go wrong. They live up to their word.
Reviewed May 31, 2017
Amazon has a good selection of products and the products are good. I like their prices and delivery options. They are always on-time, if not early, and things always arrive in good shape. On the other hand, I'm not sure who I am buying from and if they are going to rip me off. I am also not sure of the quality of the product since I can't feel or touch it.
Reviewed May 31, 2017
I receive my items fast, no damage and is cheap to ship, and I didn't have to pay for shipping. It also had a huge variety on the objects I was searching for!!!! It was a wonderful experience!!!! I loved it and I'm gonna shop online more often.
Reviewed May 31, 2017
I like that Amazon has a wide selection of items, with fair market prices, also they have good shipping deals. They make check out and delivery convenient. It is easy to use their website or apps. However, I don't like that sometimes the shipping prices are too high and that I have to subscribe to a fee for service to receive better deals on items, shipping, and price. But overall I would use their service again in the future for hard to find items.
Reviewed May 31, 2017
They have a large collection of products representing almost anything you can think. They are also very affordable and they have special promotions such as Amazon Prime through which you can get all kinds of movies, tv shows, etc. for a subscription. if you belong to Amazon Prime you can get free shipping in as little as two days. Amazon.com is one of my favorite places to shop. They also make it easy to return things that don't work out.
It was very easy to find different varieties of products to order from amazon.com. Everything is arranged very well and it all makes sense. It is easy to select products you want and the actual purchasing is also very easy. Also, their customer service is great. If you don't get your package for some reason or other they will send you a replacement. But I dislike to a certain extent the courier services they use. Sometimes the couriers do not show up to deliver packages until 8 or 9 at night. And I don't think their delivery services are as good as FedEx or UPS. All in all, I love Amazon and it is one of my favorite places to shop.
Reviewed May 31, 2017
The prices for most item are cheap, and they have a variety of each item and most of the time I get free shipping. All products I have bought in the past are great and would recommend others to check Amazon.com out. The only thing bad is sometimes they don't have a certain product or they are all sold out or are expensive and some items are not free shipping. But their customer service is awesome and very helpful when you need help. Purchasing process is very easy and easy to understand, too.
Reviewed May 31, 2017
The products on Amazon contains a wide variety that will fill your needs. The purchasing process is actually simple with a few clicks here and there. The customer service is great for they do their job and reassure you that they will provide you with the best. Good products, cheap price. Amazon Prime is great because the free shipping does help a lot especially in cases where you might need a product quickly but one experience that should be taken care of is how Amazon tends to change your current shipping address to that on the default, which could totally screw up your delivery.
Reviewed May 31, 2017
I like the Amazon Prime. The free overnight shipping is amazing! Also, it's fast and convenient. It's also really affordable and they offer a student discount which is great! But there are items that are not Prime and they are sometimes questionable in quality and price. Like the items from China are never as good as the ones that come from Prime. My experience was awesome and I would use Amazon again. It's quality and it's something for everyone to use. It is pretty much a one stop shop! The Amazon Prime movies are also a super awesome bonus feature for all to enjoy.
Reviewed May 31, 2017
I like the variety of products you can choose from and the prices are sometimes much lower than other stores. I love the Amazon Prime membership which allows you to get free 2 day shipping. The only thing I dislike is that there isn't a store near me to shop in and I can't see what I am buying before I pay for it and sometimes I pick the wrong items and have to return them but I have had a great experience with Amazon overall. I have bought many different items from clothing to electronics and have purchased them at cheaper prices than other stores I love.
Reviewed May 31, 2017
Amazon is easy to shop on, but some of the shipping charges are too high. If the site offered free shipping on everything, they would have a lot more customers. My overall experience is good because Amazon is an easy to use website, with a lot of selections on the page. It has a good search engine to find exactly what you are looking for on the website. The checkout is also easy to navigate.
Reviewed May 31, 2017
There's variety of products and good prices and fast shipping. Products usually in stock and can usually find exactly what I'm looking for, even unusual items that I can't find in local stores. Have had good luck buying clothes, shoes, and household items. Shipping costs are sometimes high and product descriptions are occasionally inaccurate. Because of the large selection of items, it can sometimes be difficult to find what you're looking for. Sometimes I become overwhelmed with the selection. But had good experiences with purchases, returns, and overall customer service. Enjoy browsing the site for new products.
Reviewed May 31, 2017
Amazon has everything I'm looking for and fair prices and great shipping delivery times. I always look on their website first to search for merchandise that I am looking for and sometimes I just like to browse the site. I have exchanged several items and it was hassle free experience. Even their returns are easy to complete. I would recommend this site as a first stop for all your purchasing needs.
Reviewed May 31, 2017
I love that Amazon has so much to offer, variety, convenience, fair prices, bulk sizes. The shipping is incredibly fast even when receiving items literally halfway around the world. However, I hate the layout, the amount you have to spend for free shipping, that Paypal isn't check out option and search results don't filter as well as competitors sites. But overall my experience has been pleasant one, despite the hiccups which are often few and far between. Customer service is courteous and prompt. Also they do a good job at making me feel safe shopping from reliable reviews and holding sellers accountable.
Reviewed May 31, 2017
Amazon is easy to handle and to return and is pretty cheap when compared to other retailers so I prefer it the most. But the Prime shipping is costly and if they can give the Prime shipping for free it will be useful for us. Many people are not shopping with Amazon because of the costly shipping. But the shipping is fast and the products are good. Till now whatever I got it was in good state and the rates are good and products are of wide range. I would love to have Amazon for a longer duration.
Reviewed May 30, 2017
AMAZON ASSISTING IN CHINA SCAM! After dealing with issue since April and still having no resolution, we are hoping this might be a story you would be interested in. We ordered some exterior sconce lighting from Amazon Market back on April 7th. We were told it would take 3-4 weeks to receive. The lights were relatively inexpensive, but we assumed that Amazon was trying to break new ground by putting the consumer in direct contact with China manufacturing and cutting out the middle man; thus the cheap price and long delivery time. We took the chance and submitted the order.
After 3+ weeks, we were informed, through our tracking information, that the lights had been delivered and our order had been fulfilled. Turns out, the lights were delivered to an address in San Antonio, TX some 300 miles away from the address (our home) in Hurst, TX. When we contacted Amazon, they told us that we would have to contact the seller directly. This was the first of many times Amazon sidestepped us as customers and made us deal direct with the China manufacturer. We contacted the seller, who agreed to resend our order, but it would again take 3-4 weeks to receive. We again reached out to Amazon for assistance in having the seller provide expedited shipping, but to no avail no assistance from Amazon.
Once we finally did receive the lights, THEY WERE HORRIBLE!!! The quality was horrendous! They looked like cheap toys. We immediately contacted Amazon and told them we were dissatisfied with the product and wanted to return them for a refund. Once again, we were told, by Amazon, that we would have to deal with the seller directly. After contacting the seller, they told us we would have to pay for the return shipping, and once they received the product back in China, they could then provide the refund. At this point, we once again reached out to Amazon for assistance.
After speaking with Amazon, they told us we would indeed have to come out of pocket for the return shipping costs, but that Amazon would reimburse us for the expense once the following criteria was met. We had to ship the items to the manufacturer's contact point in California. Before we shipped the packages, we needed to send tracking information to both Amazon and to the manufacturer's contacts that we were given. Once the certified package was received and signed for, we would then need to provide Amazon the confirmation email and proof of receipt at that time, we would be reimburse for the shipping only. The refund for the lighting would still have to come from the manufacturer EVEN THOUGH AMAZON MARKET DEBITED OUR ACCOUNT FOR THE PURCHASE.
After meeting all of Amazon's requirements, we did in fact receive the shipping refund. Unfortunately, after contacting the manufacturer for the refund on the lighting we were told that the lighting was never received!!! We were told that we should have notified them that a package was being returned and provided a tracking number WHICH WE DID! We again told them this but they responded by telling us that they would have to launch an investigation to locate the packages.
Once again, we contacted Amazon, looking for assistance and resolution. We were told by Amazon that they would reach out to the seller to see what they say and then they would make a determination on the status of the case. It has now been almost 2 full months and at this point, we just don't know what to do or who to turn to for resolution. All emails and documentation collaborating this story are available.
Reviewed May 30, 2017
Amazon choose to credit me from the gift card instead of my credit card. Should be credit card as 63 dollar purchase and used 25 gift card first but very sly want you to come back and buy from them again. Should have credited my credit card as told!!! Unethical practice.
Reviewed May 30, 2017
I really like that Amazon offers Prime 2-day free shipping. I also like that there are lots of detailed reviews and images of the products. Amazon has a huge selection of products, and I know I can always find what I'm looking for there. But the price fluctuations can be a bit frustrating. Also I find it very difficult to shop for clothing on Amazon. The clothing department doesn't seem to be very well organized. Otherwise I use Amazon several times per month, and I have had nothing but excellent experiences with Amazon customer service. Their return policy is more than fair, and their customer service representatives are professional and polite.
Reviewed May 30, 2017
I would love to see all items have free shipping though.
Reviewed May 30, 2017
It is fast and easy to look at multiple products that are all different kinds of things, and purchasing is very easy to get through and uncomplicated. I prefer to shop online to going to physical stores although some products seem overpriced, that's not really something that is likely to change. Also, a lot of the products I have looked up are out of stock which can be pretty frustrating. I've received all products on time and in good condition, there has only been one time where the product was slightly damaged, but it was an eyeshadow makeup so the powder was broken up but it was still appliable. Sellers reply quickly, within a few hours usually.
Reviewed May 30, 2017
I like Amazon's website. I like its layout and it's easy to use. I like that they have a large variety to choose from and their prices are competitive. I also like their payment options and their fast delivery. On the other hand, they don't let you pay with a checking account for certain items. A lot of the time, my credit card will get declined for security reasons and it should not. Sometimes their website is down, and the customer service is hard to get in touch with and they take too long to respond. I was also upset when they made me change my password because they thought somebody was using my account and I told them it was me.
Reviewed May 30, 2017
Overall, my experience has been good because I get my orders in 3 days or less and my merchandise arrives unbroken and intact and I like to use the e-certificates I get from surveys to make my purchases. Also, they have affordable merchandise. I go on to live chat and converse with one of their representatives about my dissatisfaction if there was until it is resolved which is very very quick.
Reviewed May 30, 2017
Our experience with Amazon has been amazing. We would not change at all. We have gotten fast friendly service and expedited delivery. It is so convenient that it really has become our go to retailer. They have always been about meeting the best needs for their customer base. Any issues are resolved promptly and politely. They have an amazing range of products and their prices are fantastic. The 2 day shipping option really helps with getting products in a timely manner. We also love the food delivery service.
Reviewed May 30, 2017
Using Amazon has always been easy for me. They have a ton of different products at great prices. It makes it easy to find almost anything you are looking for and the prices of products are often cheaper than you find in other stores or websites. Plus I like that the shipping of most items is fast. Also, customer service is always great. The representatives are easy to work with and are always willing to help you with anything you need. However, I don’t like that sometimes when you order it isn’t always clear where your items are coming from. I also wish that they offered free shipping on items without having to purchase Amazon Prime.
Reviewed May 30, 2017
Amazon has just about everything anyone needs.They can be annoying when they try to recommend things for you to buy. For instance, you buy a watch then the next week or so they keep showing you more watches you might be interested in. But they have a very broad selection of products and one of the easiest point and click checkout processes found online. They are very easy and efficient when needed to do returns and overall Amazon is great.
Reviewed May 30, 2017
They have a good return policy if you are not happy with the product. They also have a customer service line which is quick wait times, and very helping. ALSO I can track my package which is pretty neat itself if I ever think it is taking too long. They sometimes take a little slow with shipping and it can be expensive just alone for the shipping, but product came intact and overall happy with experience. I will definitely be buying from Amazon.com again.
Reviewed May 30, 2017
The selection on Amazon is amazing. I don’t think I’ve ever looked for something on Amazon and not found it. The customer service is amazing and they always give good service and try to help with any problems you may have but I don’t like that you have to pay $99 a year to get Amazon Prime to get free shipping and handling. Other than that, I love being able to find the best prices on anything I need and can order from my home and have things delivered within 2 days.
Reviewed May 30, 2017
I like the great deals on Amazon. They have great prices and amazing customer service. Also they have easy returns, free shipping on many things plus great selection and variety of products and much more! It is always a simple, pleasant, and satisfying experience to shop with them.
Reviewed May 30, 2017
Lots of products and great pricing. Always find something innovative and unique for any occasion, holiday or just for yourself. They always carry a wide variety of interesting items that are for everyone - women, men, kids, pets, your household and any other use. But I don't like that you have to be an Amazon prime member to get the two day free shipping as it is difficult for people like myself who are on a budget and can't afford to be able to become a member and keep up with the monthly fee. Other than that, Amazon is easy, convenient and updated and appealing and customer service is great. When you need some assistance they are always very responsive in a timely manner.
Reviewed May 30, 2017
There are so many things that I like about Amazon. I like that Amazon has a wide variety of items and I love the Prime membership with 2 day shipping on so many different products. I have had a good overall experience shopping from Amazon in the past and will continue to do so. I've placed several orders from them and never had any problems. Even when returning products, the process went very smoothly.
Reviewed May 30, 2017
I like the variety of items I can buy on Amazon from a variety of sellers. When I was a college student I really appreciated the ability to buy used books there. Now I appreciate the ability to shop for the lowest price on what I want. However, it can be difficult to browse for a type of item. For instance if I'm looking for a light blue shirt it can be difficult to find what I like. But overall my experience was pretty good. The product selection and purchasing prices are pretty easy. I also appreciate the ability to get my items quickly.
Reviewed May 30, 2017
I like Amazon because there are a lot of different options. Plus, the deals you can get through Amazon Prime along with the Amazon Prime streaming device is awesome. Amazon has some great shows that are only available if you are a member. The only thing I dislike is you have to pay quite a bit for Amazon Prime. It should be a little cheaper so everyone would be able to afford it. But my overall experience with Amazon has been great. Everything I order comes in a timely fashion, too.
Reviewed May 30, 2017
I specifically like that Amazon has a wide array of products. I love their star system and user feedback option. Also, I like the design of their website, and their two day or even next day delivery options. Ease of purchase; one click and you're done. This is also dangerous, because my kid can get ahold of my phone and go on a spree. Also, I don't like that Amazon doesn't do enough that to prevent patent fraud, and third party vendors from China. I think that it should be noted exclusively which products are the original and which are knock offs, because the knock offs could get you seriously injured. But I'm generally pretty happy with amazon. We are prime members, we buy everything from clothing to home goods, toys, books, along with many other products. Also, when I was on deployment in the Gulf, amazon was the only packaging service that would drop off our products on time. This was out on a ship in the middle of the ocean. Pretty impressive.
Reviewed May 30, 2017
I like the convenient shipping, user reviews, tons of products, low cost, videos with Prime. Subscribe and save gives me great discounts and convenience for a working mom. As company gets bigger I worry that it'll become like Walmart and lose its value of caring about larger societal impact. Heard they weren't treating workers in warehouses as well. But I had really good experience and not much to complain about. Recommends me things based on what I previously bought. 2 day shipping is amazing, returns are super easy. Very customer friendly company.
Reviewed May 30, 2017
There are a lot of things that I like about shopping on Amazon. I love the convenience of shopping through a mobile app for everything that I need. I also love the shipping options for items in my cart. Depending on the urgency, I can always get faster shipping. I have never had a negative shopping experience with this company. Even when I did, their return and refund policy is superb.
Reviewed May 30, 2017
The products could be shipped sooner and the prices need to be more reliable. They also need to charge less taxes on your purchases. I dislike the fact that I have to now pay taxes on the items I buy from Amazon and how long it takes to receive something and the sudden changes in the prices of their products. But I like their prices, the wide selection of products in different categories, all the different shipping options they have and some of the exclusive items they have.
Reviewed May 30, 2017
I have been shopping on Amazon and I am able to find great gifts for great prices for my entire family. There are always many product selections from many different sellers and I always get a great price and have had no problem returning items when needed. I very much enjoy and I feel that Amazon is great place for online shopping and easy checkout. I like the delivery time as well.
Reviewed May 30, 2017
Amazon.com have a wide variety of items to choose from and I like the registry aspects for baby items. Products are easy to find and purchases are easy. They have good products and I’ve ordered a lot of different items that I would never find in the store. But one time I did not receive an item I ordered, but that was not from Amazon, but the supplier and they resolved the issue fairly fast. Customer service are also very friendly and helpful when needed and they refunded my money when I didn’t receive an order.
Reviewed May 29, 2017
I got Amazon Prime Membership, and Amazon can't even find my house to deliver packages. FEDEX, UPS, USPS can, but not Amazon. After the first day I called and left specific instructions, or have the driver call if they were lost. All I got were emails that I had a bad address, which it is not!!! Watch the TV special on how they treat their employees. That have to do everything down to the second, and it made me understand that my house is just too far away from the road for them to get out of the truck to drop off the package. Horrible customer service. I am still on hold, now 25 minutes into a phone call with them. I also just had a bad experience with a fake seller on their site, beware if the seller has no feedback.
Reviewed May 29, 2017
Amazon is a great marketplace with very little wrong with it. It has a huge selection of products. It integrates multiple platforms and to cues on apps as well as physical products. I dislike that Ohio use to be tax free until they moved into Ohio for a distribution center. They offer discount shipping with Amazon Prime and free mobile apps in their own app store. It has a great list of things to buy, great reviews capacity, quick shipping, and are a great resource for product reviews.
Reviewed May 29, 2017
I do almost all of my Christmas shopping on Amazon. Their shipping dates and tracker is very convenient too. I also like that Amazon ventured out into different things. They just don't sell clothes or food they sell everything from food, games, pens and everything you can think of which is amazing thing to have. For the most part I love everything about Amazon. The only thing I do not like is they keep items on their website that has bad reviews because if they are getting bad reviews obviously their products are not up to par which shouldn't be allowed.
Reviewed May 29, 2017
I like that I can get Prime Shipping on most things and that I can read reviews. Also I like being able to ask questions to customers who have purchased the item and you the pictures they post as well as read the answers to questions they've answered. Sometimes there is so much stuff it's hard to find what I want. Some items are becoming I wish there was a better way to filter my results but sometimes it's hard to do so given what the choices are. Overall, I like Amazon a lot. The free shipping is very important. I frequently purchased from there as I like that with the Amazon credit card I get points and actually save money on my Amazon order that has a big money and I think that's really important.
Reviewed May 29, 2017
Reputable, well priced company. I like the fact that I can buy items new or used and read customer reviews. The products have full descriptions and many photos. Delivery is very fast and tracked most times. Packages are packed well and protected and returns are very easy. I like the Amazon suggestions along with customer lists which help me decide what to buy. But I'm not sure I can trust many of the reviews. I see a lot of 5 star reviews and they seem very fake to me. Some are verified, but it seems anyone can write a review.
Reviewed May 29, 2017
I have been totally satisfied overall with my shopping experience at Amazon. It's a great place to buy books, auto parts, as well as yard products. Some items there is a great selection, others not. I can pre-order my favorite authors as well. They usually ship quickly and the products arrive in good condition. Most of the time I have great results but I once ordered an electric pole saw and the box was crushed and no battery pack. I was very disappointed and shipped it back.
Reviewed May 29, 2017
I like to do some shopping in Amazon cause you have a lot of options, the delivery are very fast and always come on time, the policies are great. The product can be trusted and the customer service are good and friendly. They are always helpful every time I need something. My overall experience with Amazon was great. The products are always good and exactly how its been advertise.
Reviewed May 29, 2017
I was impressed with prices, the free two day shipping, choices, quick answers via chat with customer service, the option to buy new or used on a lot of items, and being able to sell my stuff via Amazon. But I don't like that they have things listed that are still unavailable, i.e. Mid America Farms Top the Tater. Also, I have a really hard time navigating around Amazon Prime available movies and tv shows so I don't use that feature as much as I would like to.
Reviewed May 29, 2017
Prices are low, you can see a lot of options, delivery is fast and they have good customer service. I also like being able to choose from a number of sellers with various prices and select used items sometimes. However, delivery and shipping can sometimes be rather expensive unless you pay $99 a year for Prime and I can't do that. Also, some sellers are better than others. I recently had a bad experience with a seller but in the end it was taken care of by Amazon. Overall I have used them many times. I typically find a good selection of prices and sellers and can pick what is best for me, and when I do have a customer services issue it usually handled quickly and professionally.
Reviewed May 29, 2017
Satisfying experience for shopping online. I like Amazon Prime and how there are plenty of items for me to buy. The items are not only from the US but there is also an international Amazon that lets me buy items from other countries. However, the price and shipping is expensive and at times I just go on other sites. Also it seems that now you cannot just buy one item and have it shipped. You have to get a large amount to get free shipping. This is really not that great coz at times I just want one item and I cannot get free shipping.
Reviewed May 29, 2017
They have a ton of things on one website. I've found things that I thought I'd never find and I've found things from other stores at MUCH lower prices. I can find anything I'm looking for at great prices. However, the sorting of products when you search for them is a little cluttered and hard to check through. Sometimes there are things that have NO relation to what you're looking for. Even so, I've been SO happy shopping at Amazon. My purchase process has always been great. I've returned an item and it went very smoothly and my items are always shipped and delivered on time with me able to track them very easily.
Reviewed May 29, 2017
I have ordered multiple things from Amazon. They usually ship its items extremely fast. They respond quick if you call them as well. I personally really like their customer service unit. I have relatives who work there. Usually an all around company but sometimes they take an extremely long time to respond to people with problems with their packages.
Reviewed May 29, 2017
I like being an Amazon Prime member. It costs over $100 but the shipping is always quick, dependable and easy to understand. The order is also trackable. Amazon is easy to use and it was great from selecting the items for purchase to shipping options to payments methods. The money is money well-spent with Amazon. Would recommend to anyone shopping online.
Reviewed May 29, 2017
My experience with Amazon.com had always been good. Website is really easy to follow making it a pleasant experience. Amazon always has a high variety of different type items at a really reasonable price on most items. Amazon also offers ebooks that I can get for my Kindle. With Amazon Prime shipping is faster and free.
Reviewed May 29, 2017
There is absolutely nothing that you can be displeased with when shopping through Amazon. They seem to have everything organized properly. The product selection was very easy to use and to find items I was looking for and the checkout process was fast and accurate. I have always enjoyed shopping with this retailers. I like the availability of many products they have to offer and bigger selection than most online stores. They offer not only products sold through Amazon but also products sold through other companies.
Reviewed May 29, 2017
I like just about everything I have encountered and experienced when it comes to shopping, the ordering process and the customer service at Amazon! They give you great selections/categories with many shipping options. Shopping is easy and checkout is simple for everyone! Everything I have ordered has been exactly as described with no mess ups so far. I haven't really had any problem even after regularly ordering almost every month for a year or more. Sometimes an item may take longer than expected but Amazon is great at notifying you of any problems or issues. Their customer service is very responsive and accurate. I had only one issue with an order and it was with the company that shipped. But Amazon made sure contact was completed and issue resolved on my end as well as the company's end. They give you so many different companies and options to choose from for any purpose which offer what you're looking for.
Reviewed May 29, 2017
Amazon.com website offers a wide variety of items. You can find almost everything on it and almost for a better price than other websites. However, orders take a while with standard shipping and the fees for faster delivery is ridiculous. I also think the packaging is not always the best for the item. Nonetheless, the purchasing process is simple and easy to follow. And their customer service is really good and prompt to responses and solutions.
Reviewed May 29, 2017
The Amazon Prime 2 day shipping is very useful to me because I love getting things quickly. It also helps to have free shipping for my orders. I don't like having to pay for it though. Paying for shipping is difficult because it makes it hard to make small order and I have to buy large amounts instead. I also wish my orders got here faster because I want to have packages arrive when I am at home. I had a positive experience overall. The customer service was good and I enjoyed the wide range of products. Amazon is great and I would recommend it to anyone.
Reviewed May 29, 2017
When ordering from Amazon, you first search the item you are purchasing, then add to you cart, then select your payment options and delivery address and submit. Amazon purchasing is secure; you can find just about anything you are looking for; with many stores collaborating with amazon, you can purchase through one outlet. When using amazon, sometimes items can be mixed up and you have to go through the exchange process; sometimes items are shipped damaged, but most sellers are willing to send a new product free of charge.
Reviewed May 29, 2017
I have Amazon Prime and I really like that when you’re leafy I can get fast and free shipping. In addition, I like Amazon because it has such a large selection of products. I can find virtually anything I want and have it shipped right to my door. But I wish the yearly fee for Amazon prime was lower. Also, I cannot get fast shipping for free. Moreover, I don't like that sometimes user reviews are compensated by the seller, but I think Amazon has been cracking down on this practice. And using Amazon is a pleasure. I use it all the time. Purchasing process is easy. It’s one click and you're done. Customer service has been excellent as well. I have had to return several items and the process was always fast and easy.
Reviewed May 29, 2017
I like that Amazon.com has a lot of variety and gives detailed information about the things they sell. The pictures they upload are specific and they always sell unique things. Amazon is fine the way it is. I always recommend Amazon to all of my friends and give them a five star rating. My overall experience is great. I never had to return any of the products that I had purchased from Amazon. Amazon is wonderful. I love the website and have done a lot of shopping from Amazon for myself and my friends and family.
Reviewed May 29, 2017
I like purchasing lots of various things throughout the year like clothes, toys, electronics, video games, videos, especially for Christmas season and birthdays. And Amazon's service is great and the items arrive very good condition and the prices on everything are usually pretty reasonable. So I am pretty much satisfied with everything from Amazon.com. Their product selection, the purchasing process, and customer service are very good at Amazon.com. My family and friends also love using Amazon.com throughout the year for purchasing lots of various things. Continue the great work!!!
Reviewed May 29, 2017
Amazon is fast and it was nice. It's easier to use than other websites and I can save up on gift card balance. I never used customer service but I heard it's good. However, finding products is hard trying to find the ones that actually sell the product. Sometimes I never get the product and I pay for nothing. Also, Amazon doesn't always have what you need. I like Amazon fresh but I don't like that you have to pay for a subscription for that because what if you need it right away and don't have enough for the subscription and the groceries. Their subscriptions are fairly pricey and the shipping is sometimes slow or you don't get what you need at all. But I like that I can search what I want and the prices are all different but low. I also like that you don't always have to pay for shipping. Plus I like the thought of Amazon prime.
Reviewed May 29, 2017
I like Amazon.com because I am able to look inside of a lot of books before I decide to buy them. I like the choice of having free shipping by using Amazon Prime and also extends to being able to watch free movies. I buy a lot of textbooks and I can buy them for way less than the school's bookstore. Never had a problem with shipping and I buy a lot of textbooks. I also use their books for my papers by reading why is available to me to see but not all books you can look inside.
Reviewed May 29, 2017
The best thing that I like most about Amazon is the fact that you can order many different variations of an item. The most thing that I don't like is the fact that fraudulent seller are appearing more on the website selling bad items. I have found certain items that people sell at a super cheap price then scam you. Nevertheless, the overall experience about Amazon is something that is very special. The selling and buying of products on this website gives you the most opportunities to buy from different sellers at a better price.
Reviewed May 28, 2017
Using the corp. Amazon seller is almost fine (almost: impossible to provide bad feedback, because you can only evaluate third party sellers; they now use cheap packaging, while it was much better 3 years ago). But third party sellers are just PITA: claim they don't receive returned items, don't pay back, never update item descriptions containing wrong details, takes months (up to one year and half) to get money back (18 months, 42 phone calls and 108 emails). Both corp. and third party sell illegal items (ex: phone chargers that are imported illegally, and sold under a brand name; Amazon provides only 6 or 12 months warranty, but Europe have set 2 year warranty, so, after the first year, you go to see you manufacturer who states: this items was build to be sold in Germany and USA, you cannot own this model in France => if this phone charger had been responsible for burns or injuries, no insurance would have covered it!!!).
Case of the day: bought IR spotlights for my cameras; items did not fit description; took 3 weeks to have a written confirmation that Amazon would refund me the cost of returning the package: 3 weeks just to have a written proof of this. Then, I returned items. Took another 2 weeks to get a refund of 30e, while I had spent 36e on stamps; so, again losing time asking my missing 6e. It's now 7 weeks I sent items back, and still waiting to get refund for items (36e were just the cost of stamps). I have already reached 20 messages with them, and still waiting for my money.
It's always like this. Takes 1 to 18 months, and 4 to 108 messages to get refund. Using phone calls usually helps a lot, and makes things faster; but, I am rarely home during the week, and their phone offices are usually closed when I am home. Plus, when they send you emails, you can't just answer emails; their return address are always invalid: this is not true email.
Plus false descriptions issues. Last case was: want to buy 3 items; item is marked as LAST ONE; buy it; return on page, still one available, buy it. Then a 3rd one; then a 4th. Okay... available stock quantity was marked LAST ONE, but I could buy 4 in a row, and I received all 4 items a few days later? Why are they telling lies like this?
Reviewed May 28, 2017
Overall, I love Amazon.com! Their purchasing process is typically easy. I look mostly for fabrics, at least on a regular basis. I rarely have issues in product selection. I just bought a couple times in 5 years and I have never yet had to get Customer Service involved in any of my purchases. I typically find what I'm looking for. Typing in the item I'm looking for always produces my item, and it's not uncommon to have several options. And of course, their free shipping really makes Amazon worthwhile! Returning products can be touchy at times with Amazon.com. I'm not always sure I am getting the very best deals. However, the ease of use makes up for that.
Reviewed May 28, 2017
I like Amazon prime, free shipping and free movie streaming for a 1 time yearly fee. I'm not crazy though about not all the movies & shows being not free. Aside from that it was a great experience! I'm happy with the service. Also, customer service was easy to deal with, exchanges & returns are easy as well. Amazon was easy to use and prices are accurate. They also do gift wrap for a small fee. This is a great service if you shop online often. Switching to any other online mail service would be a poor choice on my behalf.
Reviewed May 28, 2017
Amazon has great membership programs with shipping benefits, and free videos and music. I like the variety of items available. I have found many products I like on Amazon, including items I can't find elsewhere. I also like the ability to make a wish list of items. However, their prices aren't as good as they used to be. Some products now cost more through them than they do elsewhere. Also, I dislike the inability to try products out before buying. But the customer service has always been wonderful, and the rare times I've had an issue they've been quick to resolve it.
Reviewed May 28, 2017
Amazon's product selection is good, purchasing is easy, never had any problems so have never used customer services. I can get things you can't find in stores and site is easy to navigate to find things you are looking for. They also have things that are not still available in stores. Items usually arrive in a timely manner and sometimes they don't. At least they let you track them. However, sometimes shipping charges seem excessive and you can't order things that all come from one place. Sometimes you get excited about finding a product and then find out it is used. I wish they would designate them differently.
Reviewed May 28, 2017
The Amazon web site was easy to use with great product descriptions and pictures. Amazon provided many choices and product comparisons so it was easy to find the best price.The checkout process is easy and fast and for most of the things I bought they provided free shipping.
Reviewed May 28, 2017
I like how fast the shipping is. The Prime options are really good and the free shipping is the best option and worth the money. I also like the music subscriptions and the choice to buy from other people with the convenience of Amazon’s shipping or even picking it up. Same day shipping is the best thing ever. However, I do not like that sometimes the products are lied about and shipped from China and also do not like the prime shows, I think they really suck. They are uninteresting. The return stuff can be a bit confusing, as you have to mail back then you get a refund or they send you a new one but their selection is huge and the customer service is really good. I have had a few bad experiences buying (some items weren't shipped fast enough or took way too long to be received). One click buying is the best tool and I use it frequently.
Reviewed May 28, 2017
I use Amazon when I can't find something. They carry just about everything and have such a good selection, and delivery is quick. The marketplace's terrific for used books and media at reasonable prices. The electronics by Amazon are good at low prices. And I love that gift cards never expire on this site. Irrelevant search results are a problem with this website, but with such a huge selection, it is not a surprise. They have good customer service but sometimes, it is hard to reach them. I also buy my cat's prescription food on this site and save myself a trip to the veterinarian.
Reviewed May 28, 2017
Amazon has everything at best prices. There is such an enormous variety of things to buy and sell. Every single category is broken down to make casual browsing easy. I use reward money all the time on here. Prime is a very wise investment to get free two day shipping, the streaming services and others. Prime pays for itself so it's no problem. What I dislike is that local businesses are closing and smaller online businesses suffer. Just like how Netflix killed Hollywood video and Walmart killed department stores.
Reviewed May 28, 2017
I like the easy browsing experience which means I can find any specific product very quickly by just typing the keyword in the search engine. I can also benefit from shopping here versus eBay because they allow customers to add money to a balance so that shopping is more affordable because if I cannot afford to shop in a physical store then I can just use my balance to pay for my purchases and then I can refill it at a later time. I dislike having to pay expensive prices if I want expedited shipping. I purchased a cookbook recently but the delivery was delayed due to bad weather and that is just the standard shipping option so I cannot imagine how long the delivery would have taken if I had chosen the fastest delivery option because I would have wasted money.
In general my experience is quite pleasant. I like the fact of accumulating money in my balance by using my bank account or gift cards. I also have the pleasant experience of reading books online before buying so that I can see in advance before I buy. Shopping online is also relaxing because I can stay in the comfort of my home instead of having to go out in bad weather.
Reviewed May 28, 2017
I have been very pleased with the Amazon.com. It's a great website. It has great variety, easy to use with responsive customer service and convenient methods of receiving items bought. Customer service is amazing. Variety and price points are great. Quality is typically reflective of price and if not easy shipping and return methods available.
Reviewed May 28, 2017
I like the variety of things at Amazon and it was fast and easy to find and order products. When we ordered from amazon everything came very promptly… we were actually surprised it came so fast. We enjoy amazon and use it frequently on a monthly basis at the very least. Our experience has always been a good one and we have never had any problems with delivery or nonfunctioning products.
Reviewed May 28, 2017
I had an order messed up. It was a false seller and Amazon refunded my money, no questions asked. I was impressed with their people skills and the way that they communicate. I really like everything about them. They could ship things a little faster especially when they say that it is coming from China. My experience was amazing. The people are helpful and easy to work with. I will continue doing a lot of business with them. I like that you can use the remainder of a gift card balance on your next purchase.
Reviewed May 28, 2017
Amazon always has exactly what I'm looking for and it's often cheaper than in stores. Convenience is great. Plus, I often qualify for free shipping, which is almost always fast, simple and arrives earlier than expected. Their customer service is very helpful and fantastic also.
Reviewed May 28, 2017
I like shopping on the Amazon website and their prices. I already have bought products from this website a lot and it is easy. I had a good experience. My products were always nice and are quality. I like that they send their products comfortably and I received them in a timely manner. I will buy more products from them again.
Reviewed May 28, 2017
With busy lives, Amazon is very convenient and helps you get things. The convenience is the primary reason for using Amazon. It has fast shipping and great customer service. When something goes wrong, customer service is very responsive and helpful. The purchasing process is always very easy. There are times though when the product purchased is not exactly what you thought it would be. Additionally, I dislike having to pay shipping for returns. Overall great except for a handful of occasions.
Reviewed May 28, 2017
Easy navigation to items I want, Variety of items and the logo is pretty. Ratings are available for private sellers. Quick check out with multiple ways of payment and can make a wish list. However, not enough items in some categories. Also, it can be confused with the rainforest. Need lower price points and more sales. Sometimes the site doesn't get one where they want to go. Though some private sellers are not to be trusted, customer service is great as they will resolve problems fast. Also, items arrive fast especially if you have prime membership.
Reviewed May 28, 2017
Amazon Prime free 2-day shipping comes in handy. It has great prices that a lot of times can't beat and they have just about everything. I've been happy with every order I've placed. The last thing I ordered was 2 huge bean bag chairs and it was in within 2 days. It is a great company and we order from there regularly.
Reviewed May 28, 2017
They have reviews on lots of their products. I buy a lot so these reviews are very helpful. I have not bought some things because of bad reviews. They are also quick to shop my merchandise. There is also many choices. You have to be careful and make sure you know who you are buying from. Sometimes it is a private person and you will not get free shipping. Also sometimes you will not get a good warranty. Plus some of the things, especially books or toys are not new. The selection from Amazon is really good. Again watch for used items or items not from Amazon itself. The purchasing process has been spot on for me. Some people have had problems. Everything I have ever ordered had arrived on time or earlier and in good condition.
Reviewed May 28, 2017
My experience with Amazon is always a good one, I like that I feel relaxed while shopping. I like that I don't have to leave home to shop and that there is a huge variety of products to choose from. I like that the prices are cheaper than shopping in a physical store. I like that they know what I like and make suggestions to me about products. They are constantly emailing me with things that are relevant to me. I always get my products quickly and they are always wrapped well. I always read the reviews and they have been helpful. But I don't like that you have to pay so much to have a Amazon prime membership, and when I'm looking for something and irrelevant things pop up first. I also don't like it when the seller doesn't answer my questions right away. Sometimes I don't buy from a particular seller if they are slow to answer a question.
Reviewed May 28, 2017
I like the fact that I can find almost anything I need or want at a reasonable price. I also like the variety of each product. I love the reviews that real customers give. The pictures that some upload are also a big help. You can also ask questions of other people who have also purchased the item you are considering. The products you are looking for are easy to find in the search engine. Also I like the fact that you are given a choice at the bottom of the page of similar items that you might be interested in purchasing. The checkout process is quick and easy, too.
However (this is general about shopping on line), you don't get to see the real item you are buying. Sometimes it isn't what you thought it would be. Sometimes some of the sellers are a little slow in delivery. There have been a few times when the item wasn't delivered. But as far as the site goes I love it. I have had a very good experience with them. I normally get what I ordered. The times I didn't or just wanted a refund, the customer service was great.
Reviewed May 28, 2017
My favorite thing about purchasing from Amazon is free shipping because I am a prime member. They have a wide variety of items to choose from and it is very easy to find what you need and place an order. I have never had an issue with Amazon, but am aware of others that have had issues. Specifically, several people I know who belong to my soap making group. They received sodium hydroxide from a reseller on Amazon that was damaged in shipping and had dangerous caustic lye spilling out of the packaging. But any issues were handled in a timely manner and to my satisfaction. I have had excellent customer service experience with Amazon.
Reviewed May 28, 2017
Having gift cards for Amazon is one of the greatest conveniences of Amazon. I usually have gift cards for Amazon purchases these days so mostly I end up paying without paying through cash. I like the fact that Amazon is online. I also like the selection and online reviews at Amazon. However, high end products are not widely available but medium end products are. Sometimes the shipping takes a very long time to reach and online returns are not so easy to do.
Reviewed May 28, 2017
Things that I can't seem to find anywhere else can be ordered from Amazon. I like the good selection of merchandise and the shipping is fast too. But I am not happy about the internet sales tax which Amazon actually supported. It is unfair for consumers to pay sales tax and shipping fees. Other than that, Amazon is quick and easy to use, overall. It is easier to order from them than to buy an item locally. Prices are sometimes higher than in a local store but it is more pleasant to shop online and avoid pushy salespeople, long lines, aching feet, and traffic not to mention rubbing elbows with the unwashed masses.
Reviewed May 28, 2017
They are great about keeping you informed about where and when you can expect your order. I really appreciate feeling like I can count on the information they provide. I also like their return policy and the ease of that process. I also like the shipping prices. I dislike it when you have to purchase something from a non Amazon seller. I know it is identified as such, but I didn't know the expected delivery date wouldn't necessarily be correct. I had a Christmas gift arrive very late because of this problem. Generally speaking, I have had very positive experiences with Amazon! Other than when it wasn't actually Amazon that shipped it, everything has arrived when planned and in perfect shape. I also appreciate the updates through Google and the messages I get on my devices. I am a fan and wish I could afford to shop more than I do!
Reviewed May 27, 2017
I ordered 3 items from Amazon on Wednesday 5/24. 2 of 3 sold and shipped by Amazon. All items to be delivered separately and as soon as possible. Special on the items advertised that if you signed up for Prime, you would get free next day shipping on the two items shipped by Amazon and 2 day on the item shipped by a third party.
Following day, email confirmation of order states Amazon sold and shipped items are scheduled for Friday delivery 5/26 and not Thursday 5/25 as stated prior to order and Saturday 5/27 delivery for the third party vendor item. Not a big deal. Waiting one more day was acceptable to me as the order was placed later in the day Wednesday.
Friday 5/26 comes and goes with no deliveries. Contacted support who was adamant that all items could be delivered up to 10 PM EST Friday or at the very least on Saturday 5/27. It's Saturday now as of 6:00 PM no deliveries of any items. Contacted Amazon via Twitter since most companies only seem to respond well when the world can see what shady things they are up to. Got a little bit of quick response and was basically told "Sorry".
Sorry is nice but I signed up for a service based on quoted shipping prior to purchase which has not been honored. Support rep from Amazon also quoted Saturday delivery at the latest and told me my items were only 1 hour from where I live on Friday 5/26. Questions regarding how support reps can quote fake delivery dates when UPS states no items will be delivered until Tuesday 5/30 (after the entire holiday weekend) go completely unanswered. Also seems to be some form of censorship on their twitter accounts as most of the tough questions that went unanswered appear to be missing from Twitter while other questions that started off the exchange are visible.
Same support rep who quoted Saturday 5/27/17 shipping also advised I would be getting a free extra 1 month of Prime service due to the problems with the order and the shipping delays. Amazon account still states that I will be billed for service in 1 month's time. Also told support via Twitter that I do have an email transcript of the chat with support rep promising Saturday delivery. I don't usually get too worked up about a few extra days but tired of getting sucked into "this for that" and not getting what's promised as the "sell" for the items I purchased. I also don't take too kindly to being flat out lied to for the purpose of keeping support looking great.
Finally Amazon's last comment to me other than "Sorry" was for me to leave feedback on the purchase. I follow the link and ONLY get a link to the 1 item from the 3rd party seller to leave my negative feedback. This is completely unfair as Amazon is either wholly or mostly to blame as 2 of the 3 items are theirs yet feedback for those items is conveniently missing. Seems this would only damage the reputation of the 3rd party seller and leave Amazon looking great.
Amazon has gone majorly downhill. I've had good transactions in the past but this is making me seriously question if I want to deal with them at all for any future purchases of anything. I purchased these items and signed up for Prime with a guarantee from Amazon of 1-2 day shipping and it will be close to a week when I receive the items. I could have bought the same items at a local store for a few extra dollars and a lot less hassle and had them right now. I chose Amazon based on their reputation and past dealings and super fast shipping.
A better support experience would have changed how I feel about this entire transaction. I consider myself a fairly reasonable person. As it stands now, unless Amazon feels I'm important enough to make the situation right, I'll be done with future purchases through them. There are other options. Not going to continue to support a company that feels the people that keep them in business are not important.

Reviewed May 27, 2017
Several times this company failed to send my orders to me after payment made in full. They keep having delivery issues 3 or 4 times. They claimed there was a problem with my address even though they were abled to send some of what I ordered. Sometimes I feel they don't provide customer care. 4 different times I called the customer service was terrible.
Reviewed May 27, 2017
Very happy with Amazon's options and the different ways and options to purchase items that I want. Love there's more then 1 seller, and new or used items. I love Amazon Prime and the 2 day shipping options. Mostly overall positive experiences. A few returns were hard and I did have a few purchases that weren't as described but nothing that was Amazon's fault.
Reviewed May 27, 2017
Amazon is quick to use and user friendly. With low prices and so many great deals you would be losing a bargain if you don't shop at Amazon. It's a great site to shop. Most sellers and buyers are trustworthy. And the product quality is great. Not only can you shop but it also give you the opportunity of using their traffic to sell and make your own business. The only thing that I dislike about Amazon is that there are any sellers that don't sell what is being promoted. The item can either be broken or just not working anymore. There are a lot of scams and untrustworthy buyers/sellers.
Reviewed May 27, 2017
Amazon has all the bases covered for online shopping. I am very satisfied, no stone left unturned and no complications. Very clear cut and though with no products left to shop for I had them all there were no unpleasant experiences. I always had my doubts about online shopping but Amazon settled my fears. It is the number one shopping website experience in my mind.
Reviewed May 27, 2017
I would and have encouraged others to use Amazon. I’ve had wonderful experiences every time I used or browsed or tracked orders. They have great selections and merchants were all reliable. Amazon has also easy payment options and refund procedure, and free delivery with Prime. Packaging was always great. I never received a damaged item. I also like that they have great customer service and that they are able to resolve issues with merchants easily. I do have trouble at times when I send a gift with letting the receiver know who the gift was from especially at Christmas.
Reviewed May 27, 2017
The purchasing process was easy. I live close to a center so sometimes I would order something in the morning and receive it that evening. When I didn't have a car I used Amazon.com for everything, groceries and socks, underwear, books for my daughter to practice her letters and such, coloring books for me and xmas gifts for the family. But I don't like their selection all the time and they are expensive. They are always out of stock of the items that I wanted and a lot of times I ended up going to the store for the items I truly wanted for the holidays because Amazon was sold out as well. Nevertheless, my overall experience is very good, quick shipping, customer service was great if a seller wasn't responsive.
Reviewed May 27, 2017
They sell practically everything a person would want and you don't have to leave home to make the purchase. It is easy to click on items that you see and want and if you have any questions some would be able to answer them for you. Also, their prices are very competitive and if you order enough, you don't have to pay for shipping and handling.
Reviewed May 27, 2017
I spend very little per month on Amazon Prime and I get much past my money's worth in savings, given I purchase mostly from Amazon. However, the only complaint I have is the quality of some items purchased. Although you can usually tell if a product will be low quality, you cannot always be sure. Other than that, Amazon makes shopping easy. They have almost everything I use in my daily life, available within days. The wide variety of categories is very convenient, you can buy CDs, books, jewelry, electronics and even food on Amazon.
Reviewed May 27, 2017
I like the choices to choose from and how trustworthy the site is as a whole. I think that buying is easy and quick as well. However, I sometimes have a hard time navigating the site. It harder for me to narrow down my search to exactly what I'm looking for. Sometimes the site takes me around the slow way in hopes that I'll buy what they are promoting. I wish I was more consumer friendly and not just seller friendly. I've notice that the prices aren't that much cheaper for some items. But overall I know I will continue to buy from amazon.com. The more I use it the more familiar I become with it. I enjoy just looking at what's out there as well as buying items. I like how it shows similar items and various sellers. I like the free shipping with Prime but if this means that they raise the prices of everything, I'd rather pay for shipping. The speed of shipping and receiving my items is fast and reliable. This makes me happy and want to keep buying from Amazon.
Reviewed May 27, 2017
Amazon is easy to use. It has many choices and has good prices for items. It is fun to look through all the different items and to find interesting items that I did not think of buying. It is also easy to make payments. But sometimes it's hard to find items with too many things to choose from and it is sometimes hard to read all the information about all the items and it can be confusing.
Reviewed May 27, 2017
You can buy anything. And the prices are competitive. I can go back in to an order I've done and reorder quickly. Reorder is an easy process. Refunds don't take too long and it works out well for everyone. I've always had good luck finding what I need that I can't find somewhere else. Shipping has been good too. Customer service has always been good helping me with any issues I might have had. However, I wish it wasn't so expensive for Amazon prime. If it wasn't so expensive more people would buy it.
Reviewed May 27, 2017
I like Amazon's merchandise. That huge amount of variety in product they have is simply amazing and the quality of the app will get you the best of the best. I love Amazon because it's exclusive and superb. Whatever I want, I just get it without any worrries.
Reviewed May 27, 2017
I love the variety and many different items on Amazon. I do all my holiday and special occasion gifts on Amazon. I have found everything I have ever needed or wanted on this site. The price comparison tool is great as well as the lowest prices. I found it to be a fantastic shopping experience, secure payment options and easy to tell new from previously used items. I felt confident in my purchases being the lowest price with good quality. Shipping is great as well. It was satisfying, very unique and enjoyable experience.
Reviewed May 27, 2017
I like the ease of shopping, the fast delivery options and all the shopping categories they offer daily. The selections are phenomenal. No matter what you need, they have it. Ordering is made simple, I have never had a bad experience using the site. Customer service is always helpful. I have not experienced a rude employee ever! But I dislike how third party vendors jack up the price of everyday low priced products. Amazon allows buyers to be scammed and should not permit it to happen. Loyalty should be first.
Reviewed May 27, 2017
For many items, the online access, selection, check out, purchasing event was seamless. I have always received what I ordered at the price I ordered it at. No bait and switch. The extensive selection and most of the time the pricing is very good. However, for many items that I like, their prices are higher than Walmart and for a lot of the "communized" items that people purchase, their price is higher by sometimes 25 percent. There should be free shipping for everything over 20 dollars bought on Amazon.
Reviewed May 27, 2017
I am a Prime member, so I love 2 day shipping and I really like ease of returns as well. They offer a wide array of items to choose from and the reviews are generally helpful as well. They provide great service and are generally very competitive with pricing. The online process and purchase are easy as they maintain shipping and payment information in their records.
Reviewed May 27, 2017
Amazon has a large variety of products that are conveniently placed. It offers everything including groceries, streaming and books. There are several sellers so you can compare prices right there too and the site allows different purchases methods and has good return policies. There are good prices and customer service is very helpful as well. It was a great experience with Amazon. I was able to refine my search for the specific product and brand I was looking for. Customer reviews were also helpful in my decision-making process.
Reviewed May 27, 2017
Amazon has great product selection. They have pretty much everything you could think of. The site is very easy to navigate and I like all the perks you get when you sign up for Amazon Prime, like free shipping, it ships faster, and the early access to deals of the day.
Reviewed May 27, 2017
Amazon always have what you are looking for and it’s easy to search and find the items you want. Checkout is easy and they have different places to order your product from that gives you different price choices. I like everything about amazon and things always run smooth when ordering online with them. The only one issue I actually have is some stuff takes a long time to ship depending where it is coming from and if you need it for a certain date then you can't order it because of the long time shipping. Other than that, I always go to amazon to order things before I ever check anywhere else.
Reviewed May 27, 2017
Great selection, good prices and fast delivery. If I buy enough I can also get free shipping and they always package their items very well. They also usually beat the delivery date that they give you. You have to be careful with some things you buy as you can get them for less elsewhere. I have seen items that are more than double than what I can find them on another website. But I always have a good experience with using Amazon. I especially like that they have so many customer reviews as that is sometimes the determining factor for my decision to buy something.
Reviewed May 27, 2017
Amazon has fast delivery, competitive price, fairly easy to shop for. I buy books and DVDs and some electronic items there but nothing large or expensive. They have a good product selection, easy to use app on my android device and also on desktop computer. I use amazon prime for movies and tv shows. It is better than Netflix. For larger items like televisions I would prefer to demo it in a store. I would never purchase food items or clothing or very expensive items on Amazon.
Reviewed May 27, 2017
I love Amazon and it's actually my ultimate go to site when it comes to online shopping and I love shopping online. I always find what I need and usually I find better pricing there than anywhere else. It's always pleasant and the whole process is very smooth and user friendly.
Reviewed May 27, 2017
Overall Amazon is a great place to shop online. They have everything you could possibly think of buying and at great prices too. I've gotten tons of cloth diapers from there for like only six dollars & they have fast shipping. You really can't beat those prices & the wide bar of the things you can find for sale in there. However, they charge one hundred dollars for a year's subscription which is nuts!
Reviewed May 27, 2017
They ensure that you get what you ordered and the customer is the most important thing to them. They also work with you to make sure you are satisfied and if something is wrong they work to right it. They don't just leave you wondering what to do or what happened. However, one thing for me is that a lot of products come from China so they take a long time to get here. Another is that the products sometimes don't come direct from Amazon and are not what I ordered.
Reviewed May 26, 2017
First I want to say this is not the first time I've had this problem. I made an order on Monday 5/22/17 and paid for extra expedited shipping and guaranteed delivery on Friday 5/26/17. Amazon doesn't charge until it ships and on 5/24 I received a text alert that I was charged by Amazon. I checked my account in Amazon and said "Shipping Today." Every day now I've checked the account and it says "shipping today." Now it is the end of the day Friday and although it says "shipping today" I know very well it won't be. And now it will tell me "shipping today" all weekend until Monday.
DISHONEST CUSTOMER SERVICE. Speaking with customer service became a ridiculous arguing fest where two of them couldn't even keep their story straight. Lies about not having guaranteed delivery day which I know is a lie because I order from Amazon dozens of times over 8 years and their guaranteed delivery dates have been pretty accurate.
Second, they say I haven't been charged when my credit card account says I have. AND when I try to cancel my order they say I can't. WHY CAN'T I CANCEL IT IF I HAVEN'T BEEN CHARGED YET and the items have not shipped??? Doesn't make sense. And finally they say my order is shipping today when I know it isn't because the post offices are closing AND I've been told "shipping today" in my account for three days now. ALL I EXPECT is for someone to contact the warehouse and find my order because it's probably misplaced. I could forgive it being shipped late if someone would do this instead of giving me some song and dance on the phone.
Customer service is just a phone center in the Philippines so perhaps they don't have the ability to contact the US warehouse where my order is hiding. Like I said I had this problem before. Last time I was able to get a refund after not receiving my order one month after the expected delivery date. And I went thru the same ridiculous song and dance back then with customer service.
Reviewed May 26, 2017
Not sure what is the deal with Amazon lately but several times I placed orders and it either took weeks to get item or never got item and needed to contact seller to inquire. In the meantime I need the products I ordered and not wanting to have such a long wait. It is ridiculous. Before when I ordered I got the items rather quickly and was not part of prime membership. I think I need to try a different place to shop like eBay or brick and mortar stores. Disgusted.
Reviewed May 26, 2017
Amazon.com is usually cheaper and convenient. Purchasing is easy and there are usually discounts for Prime members. There's many products to choose from and I can see them side by side. I like all the options. It's nice when I need something within the week but not immediately, because I have free two-day shipping. I use it often, at least once a month but usually more. Customer service was okay but I've only needed to use it once. But sometimes I want to buy the "add on items" without spending $40 on other stuff. Once I tried to return something and instead of giving me my money back, they gave me Amazon credit, so that was kind of annoying.
Reviewed May 26, 2017
Amazon seems to be a one stop shop. Almost anything I can think of they have directly or through resellers. Also, their pricing is competitive and their shipping options are very fair. They have a comprehensive inventory of just about anything I have searched for at very favorable rates. I love Amazon.
Reviewed May 26, 2017
I had a very good experience using Amazon.com. I find that their large range is fantastic, as is their free 2-day shipping through Amazon Prime (which I've got). Their competitive prices are hard to beat, which when combined with their 2-day free shipping makes shopping at Amazon a no-brainer. There's a huge selection of products, and the 1-click purchase settings make the checkout process quick and easy. On the few occasions where I've had to return things, they've always credited my account in a timely fashion. However, some things aren't on Amazon Prime. It may just be a luxury now but there are quite a few items that I would love to get quite quickly that I can get quicker from other sources. Sometimes a little extra expense is better if I can get the product here quickly.
Reviewed May 26, 2017
I like the wide variety of what Amazon offers me. I can find anything from a grocery product to clothing, makes shopping much easier for me. Amazon is my preferred online store. Amazon is great and their customer service is perfect. I can return something with no issues and get my money back quickly after I have shipped it back off.
Reviewed May 26, 2017
I like that Amazon.com stands behind every purchase. They have a large assortment of items in various departments and ordering and shipping are easy to do. My experience with Amazon.com has for the most part been a positive one. There is only one thing that I dislike and that is when I find out a third party is all the way in China and the item is scheduled for delivery a month after I order it. I would prefer they do business with companies within the United States.
Reviewed May 26, 2017
They have such a variety and you can shop all over the world. I especially like how similar items show up at the bottom with different prices. It allows you to bargain shop simply. I dislike how some of the items can take weeks to ship while others only take a few days and you can't find out which way it's going to be until you purchase the item. But my overall experience with Amazon has been extraordinary. They offer an amazing product selection, an easy to navigate website, options for paying and amazing customer service. In all of my experiences, Amazon has went above and beyond to ensure my happiness as a customer. I believe they are overall an amazing company.
Reviewed May 26, 2017
I love the variety of merchandise offered by Amazon and also love the ease of ordering. Because I am a subscriber of Amazon Prime the orders always ship for free and come quickly but do not feel that the tv shows that are available thru it are that good. Any of the decent tv shows cost money which seems silly since I am paying for the Prime service. It is extremely easy to find any product you need and whenever I had to return items that was also an easy process.
Reviewed May 26, 2017
There is a lot of variety and reviews and good prices. I really like this about their products and how open they show their market. And so I can get exactly what I want and it comes to my door so it's super convenient. However, I wish that things would be labeled more explicitly as they are if they're not what they're being honest or upfront about their offerings. This was a problem stem I bought used books on amazon and they were more used. Nonetheless, the overall experience was good because all my items came in time just as I wanted them to come so I didn't have to go anywhere or do anything g extra besides find. My items and ship to my house for me to retrieve whenever I have time to which is definitely refreshing for me compared to other products offering sites that Amazon probably competes with on a daily basis.
Reviewed May 26, 2017
Amazon has a variety of items that are easy to find with reviews on specific products from customers that are believable and I love how it comes with instructions. Especially with clothes you can see measurements. The only thing I dislike about the website is sometimes things take a really long time to ship like I ordered a present for my husband's birthday and that was in November and the package didn't arrive until January which of course is better late than never but still I was disappointed. Overall my experiences have been great and I enjoy getting Amazon gift cards for holidays because of the variety of items available to me for shopping.
Reviewed May 26, 2017
I really like Amazon, I almost always find a lot of what I am looking for at decent prices. Also, they make tracking packages very easy. Wish that sometimes they had more variety and that Prime membership included more than we pay for. Other than that I am happy with my Amazon experience and it was good. So far I have not had any issues with my orders when I have ordered from Amazon. It is an easy and enjoyable shopping experience.
Reviewed May 26, 2017
I really like Amazon. Not only does it have an easy to use interface, pricing options are also superb. There isn't a website that is quite like it and even if there was, none of them is as big as this one. I love how all the prices are always consistently low, thus making it affordable for the average Jane like me. I also love the selection that is presented because I love variety.
Reviewed May 26, 2017
I love that Amazon has a huge selection of products. They have competitive prices and fast shipping. They offer so many products and also movies and ebooks and music too. The only thing that I dislike is to be a Amazon Prime member. It's quite expensive. I would be a yearly member if I could afford the membership but I can't so I had to drop it. If they would lower the cost I would definitely rejoin because I loved having my membership before. But my overall experience using Amazon was great. I loved their services when I had them.
Reviewed May 26, 2017
I've purchased from Amazon many things on occasion such as food, books, pet supplies and food, gifts, shoes, clothes, household items, electronics and novelty items. I like buying things from Amazon over eBay because a lot of items come with free shipping but sometimes the shipping can cost more than the items themselves. The shipping can also sometimes be very difficult and confusing if you don't pay attention. Sometimes you can order many items and the shipping can be different for all of the items.
Reviewed May 26, 2017
I've never really had any negative experiences with Amazon. Things are usually reasonably priced and they typically ship in a timely manner. The purchasing process is very simple and easy once you make an account with their website. I like how Amazon has their Prime option which, among other things, allows you to get free two day shipping on lots of things. It's also great because they have a discount price for students. Their Kindle app is also nice and convenient. I've found books for free on there. It's also a very convenient site because they offer a wide range of items so you can check there for almost anything you could need.
Some of the sellers on there probably shouldn't be allowed to be sellers. There are plenty of things that I've looked at that seemed a bit sketchy and then when I read other people's comments, they were mostly negative. So I think they need to look through those reviews and get rid of sellers that aren't doing right by their customers.
Reviewed May 26, 2017
Amazon's a good shopping online app with fast shipping and cheap prices. I actually love it because you can find any items there. Also you can sell your old item back on Amazon. The only thing I don't like is the shipping because it be expensive depending on where you live. Sometimes they send you the wrong box number you had order.
Reviewed May 26, 2017
Like the registry for things I want, variety and selection of products, fast delivery, easy returns, easy to search for what I'm looking for and product suggestions when I click on an item. Can be overwhelming at times. Hard to tell how clothing will fit or the exact color that something is and I prefer shopping in store so I can actually see a product in person. But I've had pretty good experiences. The two times that products were not as advertised or just not what I was looking for, the distributor returned my money. Also, shipping has always been fast with the exception of one time a product was on back order for 4 months.
Reviewed May 26, 2017
I've used Amazon about 20 times in the last 6 months. I love to go there just to browse sometimes, or when I'm looking for something specific... They have a great variety to choose from and they usually have better prices than you can get offline. It is the first place I go when I'm looking for something. I have always received my products in the time frame they give me. My products have always arrived in mint condition with no damage.
Reviewed May 26, 2017
I love Amazon Prime because I can purchase food on there. I especially love all the beautiful body jewelry and the jewelry lots! I like the free shipping on some of the items too. But I wish we could buy food without having to subscribe to prime and I wish that all the items on Amazon were free shipping. But Amazon is my favorite store and I love shopping there. It’s a fun, exciting and easy site. The pictures are nice and clear and the sellers are all consistent and polite! The shipping is very fast and the items were great. I always receive my items in perfect condition too!
Reviewed May 26, 2017
I like the variety that they have and the low prices. They have verified purchasers in the reviews and I really like the customer product reviews. It shows both positive and negative reviews and you can filter those to help you make a decision. Just purchased a Kindle the other day, the online experience was easy and overall great. However, because I am Prime I was expecting two day shipping but it came in 3 because an Amazon locker was full. Also, sometimes, in search results, there are too many unrelated results. Take Cell Phones for example - there are cell phone accessories mixed in and no way to filter them out!
Reviewed May 26, 2017
Amazon has huge product choice and assistance built into the site. Several pay methods are available such as PayPal, credit cards, and others. I like that they have a secure payment site, it completely eliminates fears of fraud. Customer service handles your problems in a timely fashion. Amazon has up to date merchandise with something suitable for any age level. They are a quality site but has room for improvement. It is pricier than eBay and they never email me about sales. They are very slow on home delivery and in late fall. And usually I must pay for shipping.
Reviewed May 26, 2017
I have always had a great experience with Amazon. I found that the site had a great variety of things. I like the convenience of the site and its easy accessibility. It is also very easy to navigate, to understand and to shop at. The items there are also very reasonably priced.
Reviewed May 26, 2017
The item I purchased was a cheaper price than the price that was listed on another website that sold the same particular product. They also make sure you are satisfied with your purchase. However, I did run into a slight problem with purchasing from Amazon.com. The product I received was a little altered from the product I thought I would be receiving but I decided to go ahead and keep the product since it was to bring the same results of the product I intended to purchase.
Amazon.com Company Information
- Company Name:
- Amazon.com
- Website:
- www.amazon.com