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Amazon.com Reviews

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About Amazon.com

Pros
  • Wide range of product selection
  • Excellent customer service
  • Easy return process
Cons
  • Occasional shipping delays
  • Inconsistent product quality

Amazon.com Reviews

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    Page 39 Reviews 5480 - 5630
    Customer ServicePriceStaff

    Reviewed July 2, 2017

    I like that Amazon offers you a choice to join a membership at a fair price and it has a lot of benefits such as free shipping. It has streaming videos that has a lot of options and selections. You can shop easily and they have a lot of selections. It's very convenient and has a great app. It's very reliable, fast and trustworthy. I love it! However, there are different prices that vary vastly at times. Sometimes the customer service representatives are not that friendly and the wait time can be too long. Also, there are times when it directs you to another website or link. Overall, I love the variety of products that are easily found and accessible. The checkout process is painless and it doesn't time you out. I use it all the time and will continue to recommend it.

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    Customer ServicePrice

    Reviewed July 2, 2017

    Amazon.com has the best variety of products from all around the world in all categories that no other place I know of can carry. They also have great prices and deals, and they also have price match guarantees. Everything is great and customer service is always helpful even when it's someone on the Philippines that don't speak fluent English. The ones who don't speak English very well try to help but sometimes it can be very difficult to communicate and even answer simple questions.

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    Reviewed July 2, 2017

    Shopping at Amazon is wonderfully simple and easy and to be honest can also be addicting. If you are a frugal shopper you can usually find a great deal. Issues do not usually happen but when they do this is the only time I feel that the Amazon experience falters. You will get the issue resolved to your satisfaction but unlike the shopping part it takes a while.

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    Customer Service

    Reviewed July 2, 2017

    I always check prices before I buy most items and Amazon is usually priced competitively. But what sets them ahead of other online retailers is their Prime program. I have been a Prime member now for 3 years and I love it. The free 2 day shipping makes it very convenient to buy from Amazon. I do much of my holiday shopping on Amazon. I can send flowers for whatever reason and the shipping is free. If you're sending the item to someone as a gift, you have the option of having it gift wrapped. I do rely heavily on feedback from other shoppers and am careful to read the product description before I purchase items. But if I receive an item that I'm not happy with, Amazon customer service has always been very helpful to make sure I am happy and facilitate a return, exchange or refund. I will continue to shop on Amazon for anything I need.

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    Reviewed July 2, 2017

    I will use Amazon as a major reference to cross check a product before I buy but in truth, I do check other sources to see if free shipping or cheaper price exists somewhere else. I have used my Discover card points many times and I have found that Amazon's return policy is the best bar none.

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    Price

    Reviewed July 2, 2017

    I like the ease of the site, I like that you just enter a product and you can pick the product and the site comes on with what you choose, pricing used or new, also compare pricing and products with any other store and price differences. Free to day delivery when you're a Prime member for shipping and movie rentals, and there is a pretty good movie selection for members. When you first enter site they have a teaser of products you can choose from.

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    Reviewed July 1, 2017

    The problem I have had on two occasions is the automatic removal of my money from my bank without my authorization. The first time it happened, I was in the process of moving to another location, and Amazon removed funds from my account without asking me. They promised it would not happen again. It has just happened again.

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    Price

    Reviewed July 1, 2017

    I love Amazon Prime, and Amazon Pantry, eventually hope to use Amazon Mom as well. The ease of shopping and having things delivered so quickly and the competitive prices are awesome. I use Amazon.com to compare prices. They almost always have exactly what I'm searching for and then more. The product selection is amazing. Amazon.com is perfectly efficient for fast paced lives. I just wish Amazon offered more coupon codes. I also wish that all of the items were available for prime shipping, and that there wasn't a requirement for a specific amount of items on pantry orders.

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    PriceOnline & App

    Reviewed July 1, 2017

    I love Amazon. I shop there weekly. They have pretty much every item you can think of. The products are great and they have great prices, as well. I also love reading all the product reviews. They help in deciding if a product is good or not. Amazon is very easy to use and the website is very well organized. However, sometimes the shipping can be high if you are not an Amazon prime member. But overall I like pretty much everything about them.

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    Price

    Reviewed July 1, 2017

    I love that Amazon offers so many options. They have everything you could ever need! If I can't find it in the store, I can order it on Amazon. It is so easy to search and I can find anything I need on Amazon for a much lower price than I can at the store. I get it within two days and there is absolutely no hassle. If I'm unhappy I can return it easily.

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    Customer ServiceSales & MarketingPrice

    Reviewed July 1, 2017

    I like that Amazon has wide selection and cheap prices. Also there are a lot of unique things you can buy from them that you cannot buy in stores. Their customer service is also always very helpful when needed. I was able to find every item needed and shipped with no problems. I would recommend this site to anyone looking to buy things at cheaper prices or just to buy in general. But I don’t like the promotion of Prime because not everyone can afford it and I don't want to keep seeing ads for it. It’s very annoying.

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    Reviewed July 1, 2017

    I like that you can buy things online at Amazon.com and it makes it very convenient and easy to get everything that I need in life. I tried to do all my shopping online at Amazon.com. My overall experience with Amazon.com has been very good. They've always shipped my items quickly and I have never had any problems with the things I buy from Amazon.com.

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    Customer ServicePrice

    Reviewed July 1, 2017

    I like that Amazon has wide range of products with good prices, good customer service, good return policy, fast shipping. When buying gifts for family out of town, it is great as they ship it directly. I only hate paying shipping charges - would like to have free shipping.

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    Sales & MarketingPrice

    Reviewed June 30, 2017

    Amazon LLC advertised "one day" shipping for an additional $16. I happily paid this due to the urgency of my purchase. What they don't tell you is that they take over 24 hours to pack/process your order and start the shipping process. Then, and only then, is the "one day" shipping time frame started. Why does Amazon take over 24 hours to package a shipment? This literally should have been processed and shipped with hours not days! Advertising "one day" shipping is very misleading if they are taking so much time to process and package your order! This is a total scam when you think what Amazon pays for shipping and what they charge the end consumer. Amazon should be advertising two day shipping and charge accordingly if it takes this long to process!

    I'm still waiting for my urgent order to arrive but will never again order something that is processed and sold by Amazon! You can use Amazon to find sellers but only order items being distributed from independent companies, not Amazon LLC as this process is just another way for them to add to their bottom line with misleading shipping statements and fees. All told, it will take 2 1/2 days for my order to arrive. Funny, "one day" shipping!!

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    Price

    Reviewed June 30, 2017

    I have become so frustrated with the useless and entirely misleading Amazon "Prime" categorization. It means absolutely nothing! I've had it "explained" to me multiple times and it never makes sense beyond Amazon being lazy and/or misleading with their categorization and search tools. Sometimes it says underneath an item that has been identified as Prime or Prime eligible - that the item won't be in stock until a certain date. That's frustrating because it's so tiny you often miss that information and customers OBVIOUSLY only want to sort by Prime because they need something within a two/three day window.

    But today so many of the items I selected were marked as Prime and did not show this ("not in stock until") caveat - then when I start to check out it suddenly shows that the item will be delayed in shipping - that it will take 5 - 2 weeks for delivery. I spent 45 minutes emptying these items from my cart that were misleadingly categorized as Prime (not even Prime eligible, which at least lets you know the item potentially may not be available through Prime!) and adding different but similar items to my cart in hopes that they would actually be available with Prime shipping. Nope, none of them were.

    Also - why would any Prime customer be ordering Fourth of July decorations, etc., 5 days before July 4th, and find it normal or acceptable that Everything specifically related to that holiday will not being delivered until July 5th or later. Every item that I had problems with due to this misleading Prime categorization was July 4th holiday decorations, which makes me wonder if Amazon is just trying to charge additional shipping fees when they know there will be a last minute need like an upcoming holiday. Amazon has proven they're capable of delivery any day of the week, including Sundays (which is when it predicts my non holiday related items will arrive) as well as holidays, so "business days" is not an explanation either.

    Bottom line: Change this infuriatingly misleading and useless categorization to mean what the customer expects it to mean - that the item Will be delivered within the Prime timeframe. Your explanation for the way it works now makes absolutely no sense, no matter how many times you explain it or state it in the terms and conditions.

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    Reviewed June 30, 2017

    I have been ordering diapers at diapers.com for 6 years for my kids, and recently Amazon bought them and has made the customer experience HORRIBLE! Diapers.com used to deliver my diapers overnight. Now this monopoly bought them and I have to be a Prime member to get it under 2 weeks! I ordered 3 items on the 12th of June. 1 item came within a week, another said it arrived 7 days later, BUT it did not, and the 3rd item is still not here! So, now I am back to going to the store to get diapers and wipes. So disappointed in Amazon, and I miss the fantastic company Diapers.com was!!!

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    Price

    Reviewed June 30, 2017

    I like that many products can be bought together rather than each item needing to be bought separately. The variety of items also is a plus since I can have different options to choose from. I liked using Amazon for items for my home and personal interest/use rather than food products. Amazon carries items that I would not easily find at stores near me and makes it easier for me to find. The only things I do not like about Amazon.com is the "add on" products in which I cannot buy without purchasing something else. The item becomes super expensive and is eventually not worth it with high shipping cost.

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    Customer ServicePrice

    Reviewed June 30, 2017

    I like that if I am having trouble finding something, I can always find it at Amazon! They have great variety and good prices and they always have what I am looking for! It's one of the only places online that I shop! I had a problem once when they tried to charge me for Amazon Prime which I did not request but besides that I have not had any problems! Overall, they have good selection, pricing, and checkout procedures! I have never had a problem with their customer service or their products that I have purchased in the past!

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    Price

    Reviewed June 30, 2017

    Amazon is the gold standard for online shopping and package delivery with outstanding customer support. They have always worked to fix any issues I have ever had. Also, I like Amazon for Amazon Prime free shipping, good prices and fast delivery. I also like them for movies and music streaming. Amazon Prime rules.

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    Staff

    Reviewed June 30, 2017

    Amazon.com is an easy to use website with accurate information. Since I am a Prime member, I really get excellent service. Amazon has a great selection of books and other merchandise. Their offerings for Kindle are wonderful too. I can always locate various options when I am looking for a specific category of product. The purchasing process is efficient and saves appropriate information as well. If you use their credit card, you accumulate credits for future use. All purchases that come directly from Amazon have been sent on time and with free delivery. I have been pleased with all interactions with Amazon. The only thing I do not like is the delivery charges from third party sellers.

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    Customer ServiceSales & Marketing

    Reviewed June 30, 2017

    An extraordinary selection, fast shipping and usually good customer service and a very wide variety of products to buy no matter what you are looking or shopping for. However, sometimes there are bad sellers on the site that try to bribe you to change bad reviews and scam people out of their money. This just happened to me and I'm hoping Amazon corrects the issue properly. But I have almost always had a favorable experience except for a few bad moments over the past couple decades I've been using their site to shop online. It’s very good as I have been shopping there since they only sold books.

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    Reviewed June 30, 2017

    They have a large variety. Also they have 2-day shipping and free shipping options. You can find a lot of different things from skincare to clothes to bedding. But sometimes they only have a few items in a selected category. Various locations that things are shipped from, such as China, can make shipping take longer. But most of the time things are great. They arrive on time and are as I expected them. I like the variety of things on the site and different buying options.

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    Customer ServicePrice

    Reviewed June 30, 2017

    It's convenient and easy to browse find exactly what you're looking for in Amazon. They have a great variety of what I was looking for and even had certain items that are very difficult to locate in stores. They have great competitive pricing. Their customer service department was right on top of everything. Purchasing was a great and pleasant experience. The order was taken accurately and shipped in an efficient manner. They had many ways to expedite shipment. That item arrived at destination with no complications. Everything went according to how it's drawn up no major issues and it was pretty simple and straightforward. Pretty much recommend their services to everybody.

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    Reviewed June 29, 2017

    Very disappointed that Amazon has chosen to delay and slow down shipping. Orders that used to ship in three days are now delayed to 6-8 days... BEFORE IT SHIPS!! Definitely a form of punishment for not paying for their Prime service. With so many other places to buy, many with friendlier shipping options, I will be thinking long and hard before I look to Amazon as my go to for online orders. Amazon, you may be big, but that just makes you strong, not necessarily smart. Again, disappointed.

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    Customer ServicePrice

    Reviewed June 29, 2017

    I like free and quick shipping on Amazon. They have a variety of items from personal products to food and I can find items that do not exist in my state. They have made it so simple to order. They also have a feature where you can just click and not have to enter any information before purchasing. They also have the dash button that makes shopping even easier. And I enjoy being able to read and leave product reviews.

    I also like the videos that come with Prime. However, the prices of Prime keeps going up. Also, I don't like that a lot of the movies and television shows I want to watch are not included in Prime, but something I have to rent or purchase separately. I also don't like when it says two day shipping and it ends up being more sometimes. Still, anytime I've had an issue customer service was always quick to help and resolve it.

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    Price

    Reviewed June 29, 2017

    Amazon's selection and pricing are very good. I can also view multiple deals at once, and can search brand, item, color size. They’ve got lots of different prices, colors and brands to choose from. You can find items you never knew existed. But searching for items gets hard when you are looking for certain colors or sizes. Prices vary on items based on size and it’s hard to find item in certain price points. But overall, Amazon has fast shipping and good return policy. Always been satisfied with returns and purchases from Amazon. Only one item was never shipped but I got a refund as soon as I contacted the seller.

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    Reviewed June 29, 2017

    I like Amazon's fast shipping and reliable sellers. I always trust Amazon when handling shopping online. One is always able to find whatever it is I am looking for. Amazon is reliable and a great brand. I have used them for years and I will continue to use them.

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    Staff

    Reviewed June 29, 2017

    Amazon is the greatest site to buy just about anything and everything you should ever need. I shop here at Amazon just about every chance I get. It is actually very addicting and is quite my favorite hobby. But there is a few things I'd like to address about paying for goods. Other than that, I have been a customer for a several years and things been very good. They have been so kind in their service. The experience has always been great.

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    Customer ServicePriceStaff

    Reviewed June 29, 2017

    I like that Amazon.com has a huge variety of products at very competitive prices, without the need to leave your home, and have the products delivered to your home. I am also very pleased with the quality of the products I have purchased in the past, both for myself and for gifts. But sometimes a product is not available or is on back order. This also happens with most stores at one time or another, so it is not a huge concern. All things considered, this is a good company, and I plan on patronizing them in the future. I have always had a good experience with shopping with Amazon. I have had especially good experience with their customer service, always friendly, knowledgeable and helpful.

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    PriceStaff

    Reviewed June 29, 2017

    Variety is amazing that goes from pet food choices to clothes and bathroom needs and I like that I can buy food when I need it and I can buy electronics and furniture. I always have a great experience overall and never have any issues and people that I buy from are honest and reliable and they communicate with me if needed or as needed so I keep buying from them. But I wish that the shipping charges were not always so expensive and if you are not an Amazon Prime member then you really pay a lot for shipping which is a bit more than I like.

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    Customer ServicePriceStaff

    Reviewed June 29, 2017

    I like the variety of items available for purchase; the availability and ease of use for -- different methods of payment; the ease of making returns when needed; the options of purchasing used items, or slightly damaged or open cartons at a reduced price; that there are several ways to reduce the price of multiple purchases. Overall, product selection: off the charts - WONDERFUL! Purchasing process: streamlined if you are a frequent user -- another 5 star wonderful rating. Also, customer service has ALWAYS been with a knowledgeable courteous associate who was able to address my concern/s.

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    Price

    Reviewed June 29, 2017

    I like that I can shop in the comfort of my home. Amazon makes your shopping experience easy by giving us the ability to filter out searches and having a huge variety of items to choose from. Once I add my items to my cart, it's a simple and painless checkout process to add my payment and receive my items in a timely manner. The prices are great, the experience is always easy. I have always been a fan of Amazon.com. It's always been a pleasant shopping experience.

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    Verified purchase

    Reviewed June 28, 2017

    Where in the heck can you write a review on some company like Amazon. I would like to offer some feedback on how the company handles issues. I literally cannot find anywhere that I can write a review on Yelp or anywhere else for that matter. My complaint is that big companies seem to be immune to getting reviewed. I'm sure there are sites and plenty of complaints even with the best of companies. But... Where can you offer some legitimate feedback to get the big guys to listen? Amazon has plenty of places where you can rate a product, but what about rating itself? Afraid? Yelp has nothing related to Amazon at all. Maybe I'm going about this wrong. But feeling a little pissed about this experience.

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    Reviewed June 28, 2017

    Amazon shopping is most often easy, there are plenty of products to choose from and there are lots of retailers with a huge amount of products. I like the website navigation. And I like the free shipping with Amazon Prime. I like two day shipping, now one day shipping. But Sometimes the best product, the one I want to order does not offer Prime shipping. Additionally, I would like to see Amazon Prime offer fresh grocery delivery for my area.

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    Price

    Reviewed June 28, 2017

    Amazon Prime is an enhanced feature that I thoroughly like. Their product descriptions and pictures of merchandise are vivid and up to date pricing is easy to understand and most prices are highly competitive. They had a variety of merchandise from which to choose. Free shipping on most items and delivered when promised. Amazon has a good returns policy and purchasing process was rather easy and quick to complete. But, they do not carry very many clothing items suitable for a big person like me.

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    Price

    Reviewed June 28, 2017

    They have a great return policy plus if something is not right with your order they do everything they can to make it right to please the customer. I ordered something a while back that didn't match the picture of the product when it arrived. I contacted them and they explained that that particular item had changed and gave me credit plus told me to keep the product. I've always had a good experience. They have a great selection of products and mostly good prices on everything, plus a lot of the time my order comes earlier than expected. It’s just that the amount you have to spend to get free shipping keeps changing. It was $35.00 and then changed to $50.00 that got a lot of people upset because they didn't need to spend that much on what they were getting so had to order something else they didn't want to get free shipping or just had to pay for shipping. They have now changed back to the $35.00 but don't know for how long.

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    Customer ServiceSales & MarketingPrice

    Reviewed June 28, 2017

    Amazon is the best shopping site ever. They have a wide selection of products and their clearance sales and the prices are reasonable. I love the variety of payment options, their speedy delivery options for Prime members and the fact that I never had to return an item and how they send you an email when things are arriving.

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    Customer ServiceSales & MarketingPrice

    Reviewed June 28, 2017

    I love Amazon Prime. As a student, I get benefits from Amazon Prime. It is cheap and affordable and their two day shipping is so practical. I also like how I can have free returns, which makes shopping a lot easier. I love their customer service. Whenever I have an issue with my account or an order I have made, customer service has always treated me so well. They are the best type of customer service I have interacted with. I just don’t like how there are always spam sellers who create accounts on Amazon to rip people off. It is frustrating when I order something and they stall me for two weeks before telling me that they sold out.

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    Sales & Marketing

    Reviewed June 28, 2017

    It’s a great platform for selling and buying items. I like it mainly for the great sales and all of the easy navigation it has to offer. It’s also great for its customer reviews. But I don’t like how easily you can get scammed. I feel like they could have a better security system set up with how they do their listings and other simple easy things like their return process. It’s not as good as you might think and it could be a lot better. But Amazon overall is one of the best retailers online. Well best may be going too far but I definitely think they’re worthy of the title of one of the best retailers the internet is worthy of. Definitely a company to consider online.

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    Reviewed June 28, 2017

    I love using Amazon. I like that I can shop for things I want and it would be a private thing between me and Amazon. It's fun and fascinating how may things. I can shop from the privacy of my home in my undies and it's one of the greatest things ever. Also, they track where my stuff is and rate who sells it. However, I don't like the wait time for overseas packages. If I order something and pay for extra shipping I think they would ensure it came in a timely fashion. Nevertheless, Amazon is my go to for purchasing things online. I need to order a new pot and pan set and Amazon will be the first place I look.

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    Customer ServicePrice

    Reviewed June 28, 2017

    I like that it has reviews of the product, stars rated, full description of the product, and features and they let you see shipping cost if any upfront. Amazon is great but searching for a particular item can be very tricky at times. When you go in and set the filters you still get random stuff clogging up your search. This can be extremely frustrating if you keep getting page after page of items you don't care to see. They need to work on this to help their consumers get to the products they are looking for quickly. Overall, I love Amazon. I shop Amazon more than any of the other stores. I know I have customer service support 24/7 when I need it and the customer service is FRIENDLY and HELPFUL.

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    Customer Service

    Reviewed June 27, 2017

    Amazon charged a fee for Amazon Prime to a deleted credit card. I was looking for a power adapter for my laptop. I chose 2-day delivery but noticed if I purchased the item I would automatically be signed up for Amazon Prime. I had updated my credit card info as all the cards listed had expired as I rarely purchase from Amazon. I did not want to join/sign up for Amazon Prime so I deleted the item from my cart. I also deleted the credit card update immediately. I got my bill and there is a charge for Amazon Prime. I contacted them immediately. They agreed to credit my card. I asked them to explain to me how they could make a charge to a deleted credit card. I have sent three emails and have not answered the fourth email. They will not answer the question. They point out that I chose two-day delivery therefore the charge.

    That is not the truth. Yes, I had selected two delivery if I completed the purchase but I did not.They were wrong to charge me and committed fraud and/or theft as they used a deleted credit card from a nonpurchase. It is not like I made the purchase then canceled it. I have sent four emails. I want them to answer. How can they use my credit card if it was deleted and no purchase made? As I said, I deleted the credit card info immediately. Consumers need to know if you shop Amazon and you think you have deleted a credit card for whatever reason they still have the information which is scary and won't explain how they have a deleted credit card number. They used the credit card to charge me a month after I had looked for the power adapter.

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    Verified purchase
    Customer ServiceStaff

    Reviewed June 27, 2017

    My last four orders had been returned undelivered. The delivery address were same which I was using since 2013 and deliveries had been received. But now dedicatedly all my deliveries are returned undelivered. And the support staff never gives me any reason for nondelivery. Every time the answer is, "Please make another order and it will be delivered to you". This is pretty waste of time and money.

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    Verified purchase
    Customer ServiceSales & Marketing

    Reviewed June 27, 2017

    I have been a Prime member of Amazon for years. I have usually been a satisfied customer. That is until I moved to Hawaii. The small print in the prime membership agreement for Hawaii residents states delivery will be 3 to 7 days. This I can live with. But they lie. Every order I have made I have to call or email and complain as it never arrives or even ships in 3 to 7 days. When I call they tell me it's my fault. Ridiculously frustrating experience. Amazon take your prime membership with all its false advertising and shove it!

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    Customer ServiceStaff

    Reviewed June 27, 2017

    I love the fact that with Amazon you get free 2 day shipping. They have a variety of different options to choose from and I like it very much. Sometimes when I order and then a 3rd party company cancels the order and then doesn’t even tell you that they did that, that’s annoying. But I love using Amazon, they are very good and professional. Their customer service is really good. When you talk with them they are helpful.

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    Reviewed June 27, 2017

    I love it! This is the one place I order from and they never disappoint me at all. I use Amazon all the time to get exactly what I need in life and they always deliver. They really are amazing, how fast my stuff arrives and in tip top shape. I don't have to worry about it coming late or not getting it when I need it. The prices are kinda high but overall the products are high quality and I use them every day till the bottle is empty. Amazon is great and I'll keep using it.

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    Customer ServicePriceStaff

    Reviewed June 27, 2017

    At Amazon.com, it's easy to search, shop, buy and call in a complaint if I am not satisfied with the product I am getting. They're very clean and reliable! The product selection and purchasing process are fast and easy. I love them and they're so awesome. However, I sometimes find it hard to find the exact product I'm looking for, and many sellers have overpriced products, but overall very good! They're epic and cool and their customer service is very friendly. I love it so, so, so much.

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    Price

    Reviewed June 27, 2017

    I like how fast you can find what you're looking for with the ability to compare prices, styles, and colors on Amazon. Product selection is very easy if you keep it simple and know what you're looking for. I like the many different departments to choose from and seeing such high-quality items. Purchasing items in any department is also so easy and fun and I love Amazon Prime. You can see at a glance your order with tax and shipping and when exactly you can expect delivery. What I don't like about Amazon.com is the variety of items in certain categories. There doesn't seem to be much in my clothing size or wide width shoes which is very disappointing. Many styles are also so old-fashioned and ugly or just geared for young ladies.

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    Sales & MarketingPrice

    Reviewed June 27, 2017

    I enjoy their low prices as well as the discounts and promotions they offer throughout the year. There are some items on Amazon.com that I would never be able to find in-store. The only thing I dislike is the misleading by some sellers. I've purchased clothes from several different sellers on Amazon.com and sometimes they fit and sometimes they don't. I feel as if there should be universal sizing throughout so that this type of situation doesn't occur for anyone else. But my overall experience was a pleasant one. I've been buying products off of Amazon.com for over 5 years and very rarely am I disappointed. I will definitely continue to use Amazon.com in the future as well.

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    Price

    Reviewed June 27, 2017

    Amazon would be one of my favorite online stores to shop at because Amazon has everything you can find on there and has great deals as well. Sometimes items on there are cheaper than at other stores too. They have never messed up my order and they ship very fast as well. The only thing I really dislike about Amazon would be that they charge a fee every year of $90 or $100 to be a Prime time which means you can get your items, some things the same day or for sure the next. I just don't like that idea of charging that much for something like that. But my overall experience with Amazon is that they do a great job. Also, none of my items have ever been damaged either. And I like that when you buy more things they don't charge for shipping and when you leave out of town they will have your items delivered to you out of town to wherever you are at.

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    Price

    Reviewed June 27, 2017

    I have used the Amazon direct publishing feature to sell self-published works, as I am a writer. I like Amazon.com because you can literally find pretty much anything on the site all over the world. Though I don't like how expensive Amazon Prime is. Also I had my information stolen from there once so I had to lock down my account. Granted there are a lot of deals for Prime members, but meh. My overall experience with Amazon has been good. I have bought people Christmas gifts, hard to find items and even groceries have been delivered to my doorstep.

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    Staff

    Reviewed June 27, 2017

    I like everything about it, very easy to use and they have so many things you can buy. I really like shopping with them. It’s one of my first places to look. They have done a great job creating the site, very useful and helpful. It was a great experience. I got items I had been looking for and they were on sale. They were easy to find and I really thought they had everything put together great.

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    Verified purchase
    Staff

    Reviewed June 26, 2017

    What is going on with Amazon these days? In regards to delivery, things seem to have gone from good, to bad, to worse. Apparently they've now gone to their own delivery service (AMZL). This last one is nothing short of dreadful in my experience. The other day, I placed an order, requesting delivery to an apartment in Tampa, FL. It was delivered to the right apartment complex but the wrong apt. My intended recipient finally found it in front of someone else's door. She then discovered SEVERAL AMAZON PACKAGES ALL PLACED IN FRONT OF THE WRONG DOORS. The delivery person apparently didn't even bother to look at apartment numbers! THAT'S ABSURD!!! Such mistakes are understandable if it happens once in a great while, but from what I've heard, this is apparently SOP with the new AMZL delivery system.

    Then the next day, she found another Amazon package in front of her door that belonged to someone else. If Amazon's delivery service can't do a better job than that, they'll soon find customers leaving by the droves. And I will be one of the first to leave despite having been a customer for 17 years. What good is an online order company that has major problems getting their deliveries to the right place?

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    Verified purchase
    Staff

    Reviewed June 26, 2017

    I have been an Amazon customer for years. Until they started employing their own delivery people I didn't have many issues. Now there's nothing but problems. I feel like I'm constantly complaining because they don't read delivery instructions. They never deliver on time. They're not nice. I've currently got a package that was supposed to be delivered 3 days ago. They've failed 3 times, lied about coming another time, and I was just informed that they left the facility WITHOUT the package today. I've never experienced such incompetence.

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    Customer ServiceStaff

    Reviewed June 26, 2017

    Amazon has so many more options than certain retail stores like Wal-Mart and they sell items cheaper than Wal-Mart does. The purchasing process is so easy, no hassle at all. They have great customer service. If I have an issue with the product being damaged they replace it promptly and don't charge me for shipping. They are very friendly with whatever issue you might have. My thing is just that prices of certain items change daily. I would rather have it just change every week so I don't have to be checking the prices constantly. And I liked it better when it was free shipping when you purchased more than $25, now it's $30.

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    Customer ServicePriceStaff

    Reviewed June 26, 2017

    They have great prices and fast shipping if you are an Amazon Prime member. However, I dislike the fact that Prime is $100 per year. I cannot pay that all in one lump sum. I am single momma of 2 kiddos. Being on a budget, it stinks to have to pay that. But overall, the customer service is absolutely AMAZING! The response time is very fast and they are so caring there. They have so many items and reviews on site to choose from, too. I also like the packaging they use. It is simple.

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    Reviewed June 26, 2017

    Whatever I can think of I can get from Amazon.com. They sell it all and they have many different brands and varieties. They also have so much good quality stuff that I need and want, and it's so quick to ship it to us. However, I can't often tell what is available to come quickly and what is not. I also don't know what they sell versus what someone else sells on their site. Sometimes it's hard to tell what is Prime and will arrive in two days and what isn't. Nevertheless, I have always like Amazon and use it for all my shopping needs. They're great and quick and ample and full of useful things. I can get anything I need from anywhere and have it shipped quickly.

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    Reviewed June 26, 2017

    Amazon.com is a great website so buying and selling things online. I love the fact that with Amazon.com you are able to navigate through the website so easily and find the thing that you want to buy, but there are a couple of specific things I dislike about Amazon.com. For example, sometimes when I buy something from Amazon.com I have to wait a terribly long time to get the package I bought weeks ago. And when I do get my package it feels like Christmas all over again. My overall experience using Amazon.com is decent. There are countless products for me to choose from for Amazon.com. My purchasing process was simple. With a few typing and a click of buttons I was able to purchase the item I wanted. No hassle.

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    Price

    Reviewed June 26, 2017

    It is easy to find what you are looking for and a lot more if you really look, it is great for gift shopping, finding thing that my wife likes at good prices so I do not have to spend a lot. Have video games, Xbox gift cards, blood sugar test strips, hats, candy, Sci-Fi movies and DVDs and all thing that a stupid nerd geek like me would want to buy. But the 3rd party sellers, their prices are so much higher than they ever really need to be at all for a lot of stuff.

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    Reviewed June 26, 2017

    I love Amazon. I like that I can buy practically anything I can think of, and a lot of things I never would have thought of before. They have seriously everything. And I like the customer feedback to help me choose between products. Also, anything about it that I may not like are far outweighed by the things I like. If anything, I don't like that some positive reviews seem fake and therefore I'm unable to determine if something is really a good buy or not. But I use Amazon all the time. I love that if I need something it's on there and I can have it here soon with my Prime membership. No having to drive anywhere, or wait for weeks.

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    Price

    Reviewed June 26, 2017

    The pricing of Amazon.com's items are generally cheaper than other places and their quality is top notch. Everything you could ever want is on Amazon. They have every type of product imaginable. However, they partner with vendors that are not as trustworthy or dependable as they should be. They should regulate items through their warehouses. The availability of items listed are not always true. Higher standards are a must when dealing with the outside vendors. I have had great experience with items coming from them but not with outside vendors. The shipping is usually really fast. I have bought many things from books to camera equipment and have been satisfied.

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    PriceStaff

    Reviewed June 26, 2017

    You can get almost anything much cheaper, some books selling for as little as 1 cent and there is a wide variety of items. Almost any product you can think of is sold on Amazon. Everything is made easy and purchasing is so simple with just a few clicks of a button. It's fun to browse and see what kind of deals you can get and I always go to Amazon to see how much cheaper it is. But the support services seem to be manned by Indian people who can barely understand you. I had this experience once and the person even went to get a supervisor and he still couldn't help me.

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    Customer ServiceStaff

    Reviewed June 25, 2017

    Amazon used to have excellent customer service, but no longer! I placed a VERY important order for my business and it provided a delivery date. This was a large item shipment, so the day before it was to be delivered, I logged on to check on the shipment track. It shows "item damaged in transit - will not be delivered"!!! I had received NO notification of this!!! I immediately contacted customer service. First got a guy who could not have cared less, and offered NO resolution, so I asked to speak to a supervisor. She also could not have cared less, and offered only a refund, or a replacement shipment that would arrive in 2 weeks!!! Unacceptable!!! I then asked to speak to her supervisor, and she informed me that she was the highest level supervisor that spoke to customers! I will be calling them EVERY day until I get some satisfaction!!!

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    PriceStaff

    Reviewed June 25, 2017

    Amazon.com has great variety of products and reliable vendors and shipping is always prompt and reliable. I love the reviews and the ability to buy second hand books. I have also bought beautiful shoes at a cost much less than Dillard's or Nordstrom. While my son buys vitamins and fitness shakes. They have always provided an excellent service to all the members of our family. We buy a huge variety of products. Everyday we have a parcel. And we use premium plus to save more money. My overall impression is that it is convenient and easy to shop without the hassle. We all love shopping at Amazon.

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    Price

    Reviewed June 25, 2017

    They have wide choices of products and fast shipping, too. Good competitive prices and good place to look at reviews on products I am considering buying. Easy to navigate web page, too. However, they should offer free shipping on all purchases without having to subscribe to Prime. And don’t like companies trying to get me to apply for their credit card.

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    PriceStaff

    Reviewed June 25, 2017

    They are great and I love what they are doing for me. They have the best prices and I love the shipping. They have great deals and I love going there for us to do what we need to do. They have awesome review processes and I love reading them to get some input on who I am buying from.

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    Customer ServicePrice

    Reviewed June 25, 2017

    My overall experience is a A ++. I like the variety of items... not to mention that the prices are immensely great and I like free shipping a lot. My items always arrived on time and in perfect condition. I have always gotten excellent customer service when needed.

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    Price

    Reviewed June 25, 2017

    Their particular products are cheap and there is a huge product selection. I like the things I get from Amazon but I have to read reviews very closely to ensure quality. Sometimes things are not what they seem. I have very rarely gotten something from this website that I didn't like so that's pretty good. But shipping can be extremely slow if you don't have two day shipping. It's also too expensive when I already don't have much money to begin with. I would like to see lower shipping costs and faster shipping.

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    Reviewed June 25, 2017

    Amazon has a very large selection of items and I thought that the many option was very nice too. The use of the search was very easy and pleasant to use. I was able to find what I was looking for without have to search the entire internet. However, when you look for an item they don't give you much of a description on it like dimensions, weight, or any other type of things. Also the shipping options aren't very descriptive. I would like to see more descriptions about the items so I can plan better for the gift giving options.

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    Price

    Reviewed June 25, 2017

    I enjoyed everything about Amazon. They have anything and everything you could possible need and the prices are not so bad either. I love amazon.com and using them is great. But sometimes the price and shipping of things is way more expensive than trying to find the item at a store.

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    Customer Service

    Reviewed June 24, 2017

    On my new Kindle, Amazon keeps charging my debit card for apps downloaded on my Kindle. They say I need to block these charges by using parental control. Sounds logical??? I call them and get the runaround. While it looks like theft to me, they put it on me to block with parental controls. I was told the problem was fixed only to see it happen again and again. WEAK.

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    Verified purchase

    Reviewed June 23, 2017

    I ordered sun gloves 3 days before my trip. I am in high risk for skin cancer and need those gloves to protect from the sun. I used Prime. I order on June 20th. I was supposed to get it by June 22nd. The package only left the Amazon warehouse on the 22nd. My flight was on the 23rd. Horrible!!! company. Stay AWAY if you need something fast. Go somewhere else.

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    Customer Service

    Reviewed June 22, 2017

    Over a month ago, my seller's account was hacked & both my seller's account & buyer's account were put on hold. I called customer service 3 different times, one time even speaking to a supervisor, & was told all 3 times that they couldn't help me & that I would need to wait for an email that would arrive within 24 hrs from the accounts department. I only received one email telling me my case was being reviewed & would be resolved. That was a month ago! So I gave up on getting help from customer service & sent an email to Jeff Bezos, the CEO of Amazon. I explained what's been going on & that I now simply wanted the $50 credit that was on my buyer's account to be reimbursed to me. This was 5 days ago. I've received no response.

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    Customer ServiceStaff

    Reviewed June 22, 2017

    I bought my son a $55 Amazon gift card and he created an account and applied the money to his account. He ordered some things and received an email stating they needed to verify his billing information for a Visa card. Mind you my son is a minor and has never had a visa credit or debit card. They said they needed address verification and they blocked the account.

    I have been back and forth with Amazon, and they only respond by email, so annoying. They stated they needed my son to fax over a bill with his name on it or a copy of his license. I keep telling them he is a minor and does not have any of these things. No one from customer service can explain how Amazon just took my money and will not give it back. Remind you this is a brand new account, never used, so where did this Visa come from? I'm really aggravated first by companies who will not talk to their customers and explain what is going on. They are scared. I don't have time for games. I responded by telling them I will file a complaint to the BBB and follow up with a lawsuit. I don't care if it's $55.00, it's the principle you will not take my money!

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    Staff

    Reviewed June 21, 2017

    I have had Amazon Prime for years now and have always enjoyed the benefit of being able to order "prime eligible" items and have them arrive in 2 days. Within the past 6 months I have noticed that my "prime eligible" orders have started to arrive more than 2 days after placing the order. I confronted Amazon customer service and they said the new policy is that 2 day prime shipping means once the item has been shipped it will arrive in 2 days. Very frustrated and upset at such technicality, and feeling very misled by Amazon marketing. What good is the $100 membership if most of my items are "prime eligible" but take 4+ days to arrive and why have they made such a sly change, hurting their used-to-be loyal prime members? Might as well ditch the membership and save $100.

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    Verified purchase
    Customer Service

    Reviewed June 20, 2017

    Ordered something that showed available and in stock on Jun 8th sold by Amazon.com not a third party. Order never shipped as of Jun 20th. No way to contact them, or leave feedback unless you actually receive the order. So if it's not shipped, there's nothing you can do but cancel the order and write off the time wasted waiting for it. By Amazon blocking feedback on themselves it hides the fact they are providing poor customer service. Amazon is known for bait tactics, and not following through with what is promised. Third party sellers on Amazon can be contacted and left feedback making it seem like Amazon is doing a better job than they really are.

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    Customer Service

    Reviewed June 20, 2017

    It has happened to me several times in the last couple of months that I have intentionally paid more for Amazon Prime products so that I could receive them in two days. Last week I purchased a light fixture that I wanted my contractor to install on a certain day. So, I paid $68 more for the item through Amazon prime than through the "buy through others" option. Somehow, my shipment kept getting delayed. For two days I received an email saying, shipment delayed, will arrive tomorrow. Finally today I chatted with someone who told me it had been sent to the wrong place and all they could do would be to ship me another one to arrive AFTER my contractor was going to be there to do the work.

    I expressed my dissatisfaction, especially because I had paid $68 more for the SAME light ONLY because I needed it quickly. They would not do anything to make it right except for ship me a new product. Between several experiences like this AND the fact that they support Breitbart, I am done Amazon! And I won't be shopping at Whole Foods either. Boycott Amazon!!

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    Customer Service

    Reviewed June 20, 2017

    I purchased 3 items from Amazon. Two were delivered and the third was the wrong item. I attempted to rate this as an unsatisfactory purchase, (2 stars with statement that the wrong items was delivered). I received an email that I did not follow the correct procedure at least 5 times. When I attempted to rate all three items, I rated the two items that were correct with 4 stars and the review was posted, but the third item (reviewed in the same order) I gave 2 stars and a "wrong Item" comment and received an emails stating I had not followed the correct procedure, though it was exactly the procedure I used to review the other two items in the order. This certainly appears as if Amazon is manipulating feedback in favor of positive reviews. I returned the wrong item and reordered the correct item.

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    Customer ServiceSales & Marketing

    Reviewed June 20, 2017

    I was shopping for coffee makers and an offer popped up saying "sign up for offer of 50.00 off this purchase." I signed up and it said "we will notify you" and that you could not use the 50.00 off the purchase. When I called the company on it they said it was the bank's fault. I asked if there was a place to warn customers that they would not be able to use the 50 dollar off offer they said no. I did some research and found this site. Beware it is a scam to get you to sign up and they do not give you 50 dollars off the purchase you were told it would be good on. I have never been turned down on any credit card and I was debating on bringing down my credit score for 50 dollars. Now it turns out I lose on both accounts!!! Not happy. Seems like a scam to me.

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    Reviewed June 19, 2017

    You have “subscribed” me to your prime membership against my will once again. I found your charge of $104.94 on my credit card dated May 13, 2017. Even though you charged me your website informs me that I am not Amazon Prime member and that I have not been charged for any free trial (not that I have ever asked for it). Please remove this charge and process credit. You have made it very difficult to submit this complaint. I have spent hours bouncing around your website to send you this message. What would FTC say to such predatory practices? We need a legislation requiring merchants like you to make complaining as easy as purchasing. Looking forward to your prompt response (so that I know what action if any I should take).

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    Verified purchase
    Customer ServicePrice

    Reviewed June 18, 2017

    On June 14th I ordered a Safavieh California Shag Collection SG151-1313 Beige Area Rug (8' x 10') however I received a 5x5 rug. The rug I ordered was used like new and was $70 cheaper than a new rug. Before I ordered I called Amazon to inquire about the rug being used and I was told it was a warehouse deal, nothing wrong with the rug, it was just returned and they couldn't sell it as "new". I was disappointed when I received the wrong and contacted customer service. I was told I could return it and they were sorry but I would have to pay the full price for a new rug and they could offer me no compensation.

    Now I have to be inconvenienced by either having to haul the rug to UPS or try to arrange with them a pick up. I do not even get my refund until Amazon receives the rug. I order from Amazon frequently, thousands of dollars a year and they couldn't even offer me a $50 gift card to make up for their error. After sending multiple emails, all I received was a "Sorry." Very Poor customer service and I will never order from them again. Good customer relation goes a long way.

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    Reviewed June 18, 2017

    I placed an order for a next day delivery. I didn't receive the package and when I checked tracking, the status showed "undeliverable" with a message "sorry, your package was lost in transit." When I called, the rep said she can send the replacement with the fee waived for next day service. I have a prime account and that item is supposed to be delivered to me the next day for free so I was not quite sure what she was trying to offer.

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    Verified purchase
    Price

    Reviewed June 17, 2017

    I ordered an item on Amazon, the vendor changed the price after the order and would not ship the item for the advertised price. In addition, the vendor would not contact me back after numerous attempts to contact. I attempted to leave a negative review to warn others and Amazon rejected all three attempts stating my review need to address only the item that I did not receive.

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    Customer Service

    Reviewed June 17, 2017

    I place an order at Amazon for air compressor for Nissan Maxima 2000. It cost me $120. It works good. I even gave the company a good review and works good for a week. Now it doesn't work anymore. I got in touch with Amazon. Amazon is telling me that I have to get in touch with a seller and the seller doesn't respond. At the end they giving me the runaround and I gotta pay for another compressor which I'm not getting from Amazon and stuck with the one that doesn't work because everybody's pointing fingers. At this point you can order from Amazon but you cannot get your money back.

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    Verified purchase
    Customer ServiceStaff

    Reviewed June 16, 2017

    Product was great. Received 1 of 3 ordered through Amazon.com LLC. Selected 2 day shipping. 16 days later no update. Called Amazon.com. All they were willing to do was cancel my order. Could not help, did nothing to try to reconcile the dilemma. The customer service girl laughed at me, Stephanie **. Her supervisor was of no help, other than to offer me a chance to try and place an order again, and hope and pray the two day shipping would happen this go around. This was the worst experience I have ever had with Amazon. I am a big spender on Amazon for work. I will not make this mistake twice. To top it off the unwillingness of their customer service to try and correct an error by them, no it is appalling.

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    Customer ServicePriceStaff

    Reviewed June 15, 2017

    I spoke to various Amazon customer service representatives due to my inability to log on and view the seasons of Game of Thrones. After one hang up from the first representative I called again. When I again asked for assistance, and reported my problem, I was offered the opportunity to purchase the seasons. I was not interested in that, as I had already purchased all of the seasons. I was then told that HBO had purchased the rights to the seasons and mine were no longer available from Amazon. I told the representative that I was looking at my screen and was being instructed to purchase them again. I was put on hold for the tenth time and the representative now told me she would reimburse me for my purchases. I informed her that I was not interested in a reimbursement. I wanted my episodes.

    I was put on hold again and this time she told me she would reimburse me and then I could buy the seasons again. I told her that the price was higher than my original purchase, she put me on hold again. When she came back she told me that if I repurchased the seasons she could get a discount for me so that the seasons would cost the same as the original price. I agreed, but told her that Amazon needed to inform all of the customers that had purchased these episodes of the issues. What else have purchased through Amazon and I lost the right to view. Customers do not come first for this organization! I have been a customer for many years and am very disappointed with the company. Others need to know!!

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    Verified purchase
    Price

    Reviewed June 13, 2017

    I joined the Subscribe & Save program. Everything was fine for the first few months. Then they charged me double for my order & refuse to provide a refund. Subscribe & Save is supposed to give you a discount on each order. This product is supposedly $9.99 regular price, after Subscribe & Save discount it's $5.98 each, yet I was charged $11.98. They claim that $11.98 is my discounted price. Discount means less, why am I paying more??? I was told by their customer service that I can refuse my order at time of delivery if I want. That's great, problem is the mail is delivered while I am not home.

    I am unable to refuse the package. I now have to take time off work to go to the post office to have this returned, refunded less shipping. Now not only am I out money, but also have to go out of my way & waste my time. Have tried to leave feedback however Amazon has replied that seller feedback should be left on the seller feedback page. Yet when I try to leave feedback regarding this purchase on that page, this purchase from Amazon (the seller) is not an option. Seems that Amazon is happy ripping off customers & does not want any negative feedback.

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    Verified purchase

    Reviewed June 11, 2017

    I had horrific experience shopping with Amazon as when I ordered a Intex PC speaker the box was already open. Thank God speaker was functional. Next time I ordered Intex keyboard mouse combo, the mouse was damaged and nonfunctional. I requested for replacement but they offered me refund with 10 percent tax deduction.

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    Customer ServiceStaff

    Reviewed June 11, 2017

    I use to enjoy Amazon until I realize that they edited my reviews. The reviews I submitted were nowhere near what I originally wrote. Now they won't let me post reviews at all! If one slips through it's not the original submission. It's as if my speech is not free speech. It's all Communism. I'm beginning to realize that 90% of Amazon reviews are bogus, edited lies for products they are trying to push or encourage.

    When Amazon Prime first came out I signed up for a trial. I clearly canceled it through the appropriate links in my account. A month later I was billed for a service I didn't particularly care for. Amazon told me "I had not canceled it and that it was still active." Even though my screenshot that told me it was canceled was all too clear. When I went to look for the cancellation link; it was nowhere to be found. I find their billing practices somewhat unethical. With working retail I have learned through assisting customers that Amazon customer service is beyond horrible. The individual is educated, smart and talented with a future ahead of them but when it comes to the job they act like robots. The blame is placed on you and if the gift card is damaged/stolen, the money ends up going to whomever ends up using it first. You're out of luck.

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    Customer Service

    Reviewed June 10, 2017

    Our $200 Alexa quit playing music and so I tried to reach customer support at Amazon. The experience was not customer enriching and was indicative of a monopoly. Foreign support and no resolution. If this was my, and most customers, first experience with Amazon support there is no way they would be the giant they are today. Be careful what companies we as a culture support. We need to hold mega companies accountable to a set of values that continues to enrich the lives of those they serve. If not, the big monopolies will have their way, make their $ and be on their way.

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    Reviewed June 9, 2017

    Amazon Prime is cool and the music is awesome. But it could be better if there was more new movies and not the same old movies all the time.

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    Price

    Reviewed June 9, 2017

    I have shopped Amazon after looking at other prices and found them to be less expensive than ANY OTHER STORE. Great company, extremely fast deliveries, reliable customer services.

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    Reviewed June 8, 2017

    After changing my seller alert setting I received this text message... Orders $0.44, Product charges $0.00, Promo rebates -$3.45, Amazon fees $3.99, Other (shipping & gift wrap credits) Subtotal $0.98. So all these years selling used books on Amazon I did not know they were RIPPING ME OFF! SELLERS BEWARE!!! Amazon should be ashamed! I shut my account down immediately!

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    Customer ServicePrice

    Reviewed June 8, 2017

    I love Amazon, I enjoy shopping and they have anything and everything that anyone would want and comparable prices. I have shopped a lot at them in the past few years and the selection of products I feel is amazing. The purchasing process was very easy and when I contacted customer service my issue was quickly resolved. Although there was a time I had ordered two shirts for my grand for his birthday, and they took the money out but I never received the shirt, so I contacted them and they immediately refunded my money then I also did receive the shirt as well... very satisfied...

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    Verified purchase
    Customer Service

    Reviewed June 8, 2017

    Be aware, Amazon locks your account and steal your money. There are no way to contact Amazon accounts except with fax and this they do not read as well. With every purchase, my account gets locked for some mysterious reason, and I have to deal with account "Specialist" submitting the same info over and over. They don't contact you even if customer service says they will. I am struggling for 3 weeks now, and find it hard to believe they exist as you only get robot responses. If you aren't purchasing from the US, think twice as they do not want to help you with this.

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    Price

    Reviewed June 8, 2017

    Amazon.com has a variety of products and I can find them way cheaper. Their prime service is helpful as I keep buying what I need. Also, it had helped me a lot as I look for textbooks for school. But there are some insufficient information that providers add. Also, some providers change their products to cheaper ones and we can't get the same quality things as before. I sometimes wish adding to wish list system could get a little easier to handle, but overall, I am quite satisfied with the company. It is nice when Amazon clearly shows which products are from the company and which after from other providers.

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    Customer ServicePrice

    Reviewed June 8, 2017

    I like that you can find so many different categories and that there is a good variety. Most of the time my order processes and ships fast which is super convenient. They offer 2 day shipping so my order arrives quickly. I also like that they have competitive prices and if on the slight I have an issue with my order, customer service is really good and more than helpful. However, I sometimes dislike that they have multiple sellers besides Amazon Fulfillment and sometimes they don't have the brands I want and a lot of things that are cheaper are only add on items. Other than that, I usually always have a really good experience shopping at Amazon. It is my go to online store and one of my favorites.

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    Sales & MarketingOnline & App

    Reviewed June 8, 2017

    I like that Prime members get two day free shipping and the fact they store my information so I don't have to enter it every time. I also can use the app on my phone and it saves thing I have bought in the past which makes it easier to find it again. I also like Daily deals. Sometimes it's hard to narrow a search for deals and Daily Deals will do that. Flash sales draw me in as well. However, there are a lot of new sellers on Amazon. There are bad sellers and don't usually send items. Usually stolen identity accounts. It is frustrating that these people can't be verified sellers. But I really like using Amazon to order things because it is fast and will be here in two days. Also they always have the items you are looking for, usually with great variety. Returning an item requires you to pay shipping which makes it advantageous to return items.

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    Price

    Reviewed June 8, 2017

    Huge selection and really good deals, easy to sift through various new and used options including varieties of things that I cannot find at all in normal stores. Sometimes the search doesn't narrow down the way I would like and third party items are mislabeled, even when I use the search filter it does not quite filter things in the way I need which makes me worry I am missing out on things as well. But I've had very good experiences, everything generally arrives on time and I love that I can find selections that are discontinued elsewhere at a good (not a "rare item") price!

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    Customer ServiceOnline & App

    Reviewed June 8, 2017

    Amazon has a lot of things you can buy from, from shoes, electronics, home furniture etc. The specific things I like to buy in this website is their shoes, because I really like to buy shoes and they have a lot I can choose from and different brands as well. I always have good shopping experience at Amazon, because I can shop at the convenience of my home or anywhere I am as long as there is internet connection. Buying stuff from amazon is so easy and they have a great customer service that will help you in case you encounter problem with your products. Maybe one this I don't like about amazon.com is when I encounter seller that are not real, wherein they post products and put low prices on them but then I 'll find out there they are scammer, but the good thing though is amazon got you covered so I can always ask for a refund if I don't receive my order.

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    Price

    Reviewed June 8, 2017

    The shopping at Amazon.com is always a good experience. It gives me a lot of choices and the ability to shop around for the best prices. I like the ease of shopping and the guarantees if you do not get the product or the product described. However, there have been times when I have had to wait for a certain period of time longer than desired to get a refund. The product was damaged in shipping.

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    Reviewed June 8, 2017

    Amazon.com has a wide variety of items. Anything you're looking for you can find and fairly good priced. Fast navigation and wait times are not lengthy. However, I'm still unaware of any return policies that they may or may not have for defective products or just overall any type of return. But other than that, really amazing place to shop and wonderful experience. I love Amazon and do not choose to do online shopping anywhere else.

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    Reviewed June 8, 2017

    Amazon makes it almost too easy to select, process & checkout! Sometimes I find I've done it so fast that I didn't even have time to second guess my purchase! They also make it easy to send gifts, etc, to others across the country making Christmas & birthday shopping easy! I like that there are used as well as new products available to choose from and there are customer reviews on products so you are aware of what you are buying. But sometimes, it's hard to group together the items so that you don't have to pay separate shipping and handling charges. For example, when it comes to purchasing books, especially used ones, you may not find what you're looking for at one "store" so you have to pay several S&H charges.

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    Customer ServicePrice

    Reviewed June 8, 2017

    I love the free two-day shipping, the low prices, and the convenience of shopping at Amazon. I know I can always find whatever product or product type I'm looking for, and probably at a good price. The product selection at Amazon is enormous. I have only contacted customer service maybe one or two times before, and they were helpful and as pleasant as talking to customer service can be. Shopping at Amazon is incredibly fast and convenient. However, purchasing from Amazon feels like betraying small or local businesses. I like the prices of Amazon but will usually pay a little more to buy a product from a local store or smaller company.

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    Reviewed June 8, 2017

    I have had nothing but great experiences on Amazon. I like the free shipping, great assortment of products, ton of product reviews to help you narrow down your selection, easy to use toolbars, and online streaming. There were a few times I have needed to make a return to Amazon and it has been an easy and smooth process with my account being credited promptly. But at times, there can be too many options when looking for an item. Using the toolbar helps narrow down the options but there can still be a daunting amount depending on the item. Otherwise I am a very happy and committed customer.

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    Online & App

    Reviewed June 8, 2017

    I went and bought six plants. The first one was a butterfly bush. It's dormant at the moment. The second was a golden flame shrub. The third was lily shrubs. I will buy many more, but I dislike that I bought plants and they don't look like the picture. Plus, I bought a used Fitbit and it won't sync and stopped charging now also. I bought a dress which didn't look good as well. But overall, I love using the app. It's easy. I also bought things you can't find like JBCO. And things for ethnic hair and skin. Or things one games that are not at the store. I bought used things also saving money. I would definitely buy again.

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    Price

    Reviewed June 7, 2017

    Service has gone to hell. Last 6 Amazon orders never arrived in the 2 days that prime is and the ones haven't either. Why offer the extra service if they can't uphold it. Canceled prime. They lowered the price. I will still never get it again. Amazon is officially a pos company now that sell crap that's fake and crap from China and if you do get it if you get it it's always late.

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    Reviewed June 7, 2017

    I like the reputation of Amazon.com. I feel safe and secure shopping with them and by using my Amazon prime account I get my items very quick. I enjoy shopping with them and have purchased many things. As with any online shopping site, you risk not getting the right item. Whether it be size, color, etc. Returning items aren't as easy as driving to a store either. But I've had very few negative experiences and the good ones outweighs the bad ones by far.

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    Reviewed June 7, 2017

    I really like Amazon because it acts as a one stop site for an extremely wide variety of items. It is no longer about books, but also clothes and household items, although I mainly shop for books. I can compare prices and Prime gives me expedited shipping. Amazon is very convenient. They ship quickly and product descriptions are accurate. I have even sold books to Amazon, and the experience was so easy and intuitive. I appreciate the sheer variety of Amazon 's offerings and shop there regularly. But I dislike the interface of Amazon's online website, since it appears old fashioned and somewhat clunky. The page looks too busy with too many items and graphics, and the text is too small. It doesn't feel very modern or streamlined.

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    Reviewed June 7, 2017

    Amazon is a very secure site with easy access to shop. I love it because it has a lot of varieties of products to choose from, and also very convenient because it is basically one stop shopping. The first thing of using Amazon long ago was the easiness of using the website, starting from comparing products, choosing the best one that I want to buy to purchase of the product. Besides that with Amazon Prime, it comes with more benefit. And in case we need to return anything, their return policy is very easy and understandable. I have been a customer for years and never ever even once got disappointed by Amazon.

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    Customer Service

    Reviewed June 7, 2017

    The amounts of products they have I thought were very good, also with Amazon prime you get 2 day free service. Its lots of products. However, Amazon does not put customers first. Their 3rd party sellers they let them do as they want to. They send products that are not right, it might work for a few days but that's it. I ordered a Dell laptop, when it got here the screen was broken. I called, texted, filed a a to z guarantee on this but they wouldn't stand by the customer, they stood by the seller, and I didn't get a replacement or a refund.

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    PriceStaff

    Reviewed June 7, 2017

    I liked that they have just about anything you can think of, tons of things to choose from, any kind of item you would want to purchase and everything was in stock. They had it appraised. It was reasonable and their service was excellent. Also, the prices were good and I had no issues with them. I had a great experience shopping at Amazon.

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    Price

    Reviewed June 7, 2017

    Items arrive on time, wide variety of products, availability online that may not be sold in stores, prices are very good, free shipping if order target met. However, Amazon should change supplement shipping protocol - Sometimes order temperature-sensitive products that are not packaged/labeled/handled as needed to maintain integrity of product. But overall very good experiences, purchasing process is smooth.

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    Customer Service

    Reviewed June 7, 2017

    I love using Amazon, especially Amazon Prime. I love that Amazon has everything I need. I can find easily by just typing it in. I love the way the website sets up the results. I usually end up picking the first item in my list. Amazon Prime is so dependable and really gets my stuff here on time. I do not pay shipping and handling and I receive my product in 2 days. Checkout process could not be any easier. They let you store as many cards as you need and customer service is always ready to help.

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    Staff

    Reviewed June 7, 2017

    Amazon is easy to use and reliable. It's always open online so if you look for any product or service there is a very high likelihood you will find what you are seeking on Amazon at 2 am. Anyone can learn to navigate their system and they have a wide variety of products and good shipping options. My experience is very common with the Amazon experience. It's fast and efficient. However it only works if you truly know what you are purchasing. Granted the review system helps pinpoint your selections but if you are coming into a product blind many people often find themselves seeking an expert on such matters before making larger scale purchases. Amazon is truly a Mecca of retail and many businesses could learn a few lessons from such a model, streamlining their efficient use of resources into a better online and brick and mortar experience for the consumer.

    Also, all of my personal experiences with Amazon have been wonderful however I have heard many negative things about their treatment of their employees at lower ranks within their numbers. I often find myself at a quandary of doing business with organizations that treat its employees so poorly. Take for example Walmart. I attempt to avoid doing business with them and in like manner find myself in the same situation when I think about Amazon. My dislike is the culture I hear about in their warehouses and fulfillment centers. It's very cattle like.

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    Customer ServiceStaff

    Reviewed June 7, 2017

    Amazon.com is fairly easy to navigate through and items are described fairly well. Experience was somewhat good, but there is not a whole lot I like about it. They don't have as many items in certain categories as I would like to see. Some items are as reasonable as other websites but some are actually higher when you consider their shipping rates. I don't like their shipping fees and it's dumb to have to pay the outrageous fees for the free shipping. Their return policies were not easy. Also hard to get through to customer service and have heard how bad they treat their employees. I don't use them anymore for all the reasons just mentioned.

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    Reviewed June 7, 2017

    Amazon has a wide variety of products, quick delivery and packing has always been good. If you need an item they probably have it or can suggest a website that does. I have used Amazon’s subscription service. There is nothing that I have ever had a problem with while ordering or receiving anything from Amazon and they always ask for reviews of their products. I would not hesitate to order from them in the future and I hope they stay in business just as they are.

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    Reviewed June 7, 2017

    Amazon is fast, efficient, and sometimes unbeatable. Amazon offers displays with different price options from different vendors. I once bought some white strips for $7 from somewhere in North Carolina, and they worked just as great as the $50 strips they also offer from a more reputable vendor. I liked having options. I also loved the Prime membership trial. Since my husband has a membership I can get all of his perks without paying for my own. Amazon is a real jewel around the holidays for last minute gifts that get delivered when promised. However, I have found similar products for better rates elsewhere. The only example I can think of off hand was for a pair of vintage sneakers that another less popular online vendor carried with the same shipping and lower price.

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    Customer Service

    Reviewed June 6, 2017

    I am a business owner and lost my job due to my package being delivered by Amazon Logistics. First, pkg showed delayed per clerk, then unable to located and then the sorry ** sent my package back to FC and didn't attempt to deliver. The ** didn't call as I was waiting for the pkg all day and received this horrible service. It was raining that day so he didn't want to get out of truck. Jeff, you are going down with your own delivery service. I have been ordering from Amazon 12 years and this is the first time I experienced such horrible service. Canceled Prime and rather deal with traffic and long lines before I ever deal with poor service.

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    Customer ServicePrice

    Reviewed June 6, 2017

    I have bought and sold on Amazon for several years now. Amazon is easy to use and sells almost everything so I can always find what I am looking for. Often amazon has the best price on items and I am a prime member so I get free shipping. I love the free 2 day shipping I get on everything I order but I would like for the prime membership to be less expensive. I would rather shop online than in a store. I have always had good experiences when I have had to contact customer service.

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    Customer ServicePrice

    Reviewed June 6, 2017

    Amazon has almost everything I've ever looked for. The shipping is usually fast and most items have free shipping and free returns. Their customer service is the best too. If something doesn't work out or there is a problem with the shipping, they always take care of the problem and make it right. Amazon Prime has gotten expensive though and I still subscribe to it. But I'm not sure if it's worth $100 a year for it. I would also like to try Amazon Prime Pantry.

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    Customer ServicePrice

    Reviewed June 6, 2017

    We've been using Amazon for years. They offer a very wide selection of products to choose from and almost anything you can think of can be found on Amazon. Shopping and checkout is easy, customer service has always been extremely helpful and returns are typically painless. We also love the option of Prime Two day shipping. However, some prices have been higher than other stores lately. I also don't like that we have to pay yearly for a Prime membership but this doesn't include things like Prime music.

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    Online & App

    Reviewed June 6, 2017

    The site is easy to use and is well organized. They have a vast array of products to choose and it is super easy to purchase these products. Also, the quality of products is high and the shipping rates and how long it takes to receive products is reasonable. The only thing I dislike about it is that when you search for a particular item i.e iPad replacement screens, the site not only brings up those results but also other products that have something vaguely to do with your search i.e chargers, stylus, they aren't what you really need and it is frustrating having to sift through products you don't need to find the one you do.

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    Price

    Reviewed June 6, 2017

    Amazon.com has a good product selection to choose from. You can find just about anything that you might want or need. A lot of different brands to choose from and I like that you can read reviews. Also, the prices are usually better than the prices in store. What I don't like about Amazon.com is that sometimes shipping costs more than the item itself. The minimum amount for free shipping is too high and some things that I need can only be added to an order instead of bought by itself. Fake reviews are frustrating as well.

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    Customer ServicePriceStaff

    Reviewed June 6, 2017

    Amazon offers so many products and all of them are at great prices. I never have to worry about breaking the bank with Amazon. So many products to choose from in hundreds of categories. The purchasing process is so easy and I do not have to enter in my info every time I make a purchase. That makes it fast and easy. I get Christmas, birthday and everyday items on Amazon. I love that Amazon has a clearance selection as well. I can also read books and watch movies or TV shows through them. I pay for Prime so I get free shipping all year and do not have to worry about that. The free 2-day shipping also makes it easy for busy people such as myself, who don't have time to go and grab some things we need. My overall experience with Amazon is always amazing. Customer service is friendly and always handles issues fast and in a professional manner.

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    Customer ServiceStaff

    Reviewed June 6, 2017

    I go on Amazon at least three times in a week to browse or maybe buy something. What I like is that I can go on Amazon at anytime and order what I need and I know it will be there. I look to see if I can think something up just to see if its there and most of the time like 99% it is there... It is very easy using Amazon but Amazon needs to hire English people on customer service cause they don't seem to have any that speak clearly!! It's hard to understand the person on the other end... that happens every time I call for customer service and yes it is so annoying. It is so aggravating and also when you order a item and its wrong you got to pay to send it back. I think they should send it back free of charge from the house it came to. When you buy from a store you do not have to pay to send it back!! That's what I hate about Amazon!!

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    Customer ServicePrice

    Reviewed June 6, 2017

    Amazon.com has great product you can’t find in stores and they have a very easy purchasing process. Amazon customer service is helpful and they have always had solutions for the very few issues I have had. They have very competitive prices and fast delivery. They have easy returns and I can always find trusted products at great prices. I feel Amazon has changed the we shop online and I can always find what I need for myself and my family.

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    Reviewed June 6, 2017

    Amazon.com has the fastest shipping of any online retailer I know thanks to prime. They have a great selection of all kinds of products. Furthermore, monthly subscription boxes make life much easier. Subscription option is a great way to stay stocked up on your favorite everyday products. However, at times the search function isn't very effective or easy to use. Additionally, sometimes the shipping parameters for how many days it will take to ship to a given area {inside or outside prime radius} is confusing. I wish there was a way for it not to show the option of prime shipping if the location of the shopper isn't in a prime zone.

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    PriceStaff

    Reviewed June 6, 2017

    I have used Amazon to buy books, rugs, household add on items, like wisps, **. I buy parrot toys, sheets, vacuums, I probably use Amazon twice per month. The stores in my area do not have specific items I want. I love Amazon. I like the ease of Website, can find specific items from everywhere, stores financial info, has a cart, wish list, can ship to others, prices are great, has feedback system, returns no problem, has PRIME membership. Breitbart, get rid of them, pay your employees a living wage. There is talk about employees treated poorly, eventually, it will bring your business down.

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    Price

    Reviewed June 6, 2017

    I appreciate the wide variety of products, especially rare and out of print books. I collect rare books, and can always find what I am looking for - usually at a reasonable price, on Amazon.com. But I do find that some of the costs are a bit high, and the broad selection can make for a difficult search. I would like some more detailed product descriptions, and would appreciate product photos for all of the products, as opposed to some. On the other hand, I have had mostly good experiences when ordering from Amazon.com. The shipping is reasonable and the products usually get to me in great shape. I also appreciate the quick delivery. The returns process has also been consistently convenient.

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    Verified purchase
    Customer Service

    Reviewed June 5, 2017

    I have been a Prime member with Amazon for more than 2 years now. With my Prime membership it allows me to purchase certain items and have them shipped to me in 2 days unless otherwise specified. I hadn't had any problems with Prime until about 6 months ago. In the past 6 months I have purchased numerous items that stated 2 day shipping. Then after placing my order the delivery date would change to a much later date.

    When I would call Amazon to find out why it was not going to be delivered on the initial promised date they would blame the seller or the postal service, basically anyone but themselves. They refused to do anything or compensate me anything. I have been dealing with this same issue for 6 months now. I have canceled my Prime membership and will not ever renew it. All they want is the money. They do not care about customer satisfaction. I do not recommend anyone paying $100 per year for a Prime membership because chances are they will not hold up their end of the Prime membership deal.

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    PriceOnline & App

    Reviewed June 5, 2017

    I like that they have such a large variety of items and that I can get almost anything imaginable there. It's easy to find on their website what you want and order it. I like the customer reviews too. I can see what other customers think about the product. Also, they ship it promptly and let you know exactly when it will arrive. If you belong to Amazon Prime, there are so many items that ship for free. Sometimes I find something I like and would like to see similar items but I don't know how to ask for that option or even if it is available. And sometimes Amazon's prices are a bit high for a particular item. But overall, they are quite reasonable.

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    Price

    Reviewed June 5, 2017

    There isn't anything Amazon don't have and they literally have anything you want. I always try Amazon first to also check for the lowest prices. I also like that Amazon shows prices from several different sellers so you can comparison shop. I looked up the sweatshirt I wanted and I noticed there were several places to get it at cheaper prices. I went to those websites but did not order from them as their shipping fees were astronomical compared to Amazon. I ordered with Amazon and I had possession of my sweatshirt in 2 days! However, website can be confusing and a bit jumbled so you have to read carefully. I also wish shipping was free always. I should just quit being a cheapskate and order Amazon Prime, then shipping is always free and I wouldn't have to worry about it.

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    PriceStaff

    Reviewed June 5, 2017

    I am always very satisfied with my purchases on Amazon.com. I can find anything I need, and usually for a lower price and faster shipping. It's easy to return most items with free shipping. They do a great job for their customers. The only thing that bothers me is there are so many Asian sellers and I can't track my packages. They can take so long I often forget I have already ordered something and buy it elsewhere. But I will continue to use their services in the future.

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    Price

    Reviewed June 5, 2017

    Amazon has A1 service and are fast at delivering the required goods. I like them because their prices are cheap and there is everything I need on that website. Every time I order something it takes me like 20 minutes to put together the payment. Delivery was super fast too. When I bought a TV, they came to my house in the middle of the night. I can't believe how fast my package came. I was up all night watching it because I was so pumped it came so quickly.

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    Price

    Reviewed June 5, 2017

    I like how there is a wide variety of items at decent prices at Amazon.com. I love how you can both buy and sell text books. When I was in college it was a life saver since textbooks are always outrageously priced. I have bought text books and music CDs. I also use Amazon to research items of interest. Purchases are quick and easy and the sellers I bought from were honest.

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    Reviewed June 5, 2017

    I love how there are a lots of choices and shipping is very easy. Buying is one click away. I never have to leave your front door. Makes things very convenient for normal people. However, sometimes your packages get lost or don't come at all in a timely manner. Sometimes it's hard to ask where the packages. One time I had trouble tracking the package that didn't come for 2 months. But mostly things work out good.

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    Price

    Reviewed June 5, 2017

    I love the large assortment of products in Amazon. Being able to read reviews from other customers makes choosing the right products very easy. But some items are only allowed as add ons, which can make it very hard to order what you want. Nevertheless,we have had great experience with them. Good product, great prices, free shipping and they back up what they sell by allowing you to return them for free and easily send you a return shipping label.

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    Reviewed June 5, 2017

    Amazon has a vast assortment of anything you are looking for. You can find great deals. Amazon makes it easy to do all your shopping in one place and have it all delivered right to your door. However, the layout of the site can be quite confusing. Also it has a somewhat outdated look to it. But besides that Amazon is great and I love shopping on Amazon. The purchasing process is simple and fast, Amazon prime makes it especially great.

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    Price

    Reviewed June 5, 2017

    You can purchase ANYTHING on Amazon for reasonable price points, and they're legit place of purchase/vendors, gives you the same product at different price points based on condition/where it's shipped from. Shipping/Tracking information easy to access, fast and speedy delivery, gives you options on what else to buy based on your cart inventory. The vendors outside of amazon are very helpful and will do their jobs of updating you on the products they're shipping to you. No complaints when it comes to Amazon. I would say their company is thriving effortlessly, I wish them all the success because I think it would be hard to create and maintain a business that has literally EVERYTHING available.

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    Reviewed June 5, 2017

    I like that there are different retailers/people selling the same items at different prices, you can pay a flat rate to always have free two day shipping, and there is a large variety of different items you may be looking to buy. But one time my husband tried to use free two day shipping, not knowing we did not subscribe to it and it actually charged him for the main two day shipping rate and we did not receive for one week. We were not happy about that at all. Also, depending on what you are buying, you may have to wait at least a month minimum to receive it or for it to even be shipped out to your residence. But my overall experience using Amazon was pretty good.

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    Price

    Reviewed June 5, 2017

    They have a wide variety of items. I always check Amazon before other stores because I always find what I am looking for and they always beat pricing at other stores. My items were delivered in a timely manner for a reasonable price, but shipping should cost less. I would always suggest they lower the price you have to pay to get free shipping or eradicate that whole rule and completely make free shipping all across the board.

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    Reviewed June 4, 2017

    When living on Big Island, I used AMAZON.COM a lot! It was so convenient! You can even order groceries through them. I ordered Christmas through Amazon.com and had all my needs met for FIVE children, family and friends. The order process is easy, and my orders always arrived on schedule. I love AMAZON.COM! They have an HUGE variety of products AND they ship right to your door! Tracking is available for every piece in my order. No missed packages! Amazon has been very good to me.

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    Price

    Reviewed June 4, 2017

    I mostly like everything about Amazon. It is a very user-friendly website and also, they have a huge variety of items and styles at low. But I don't like that a few items are more expensive than regular stores, also that they have different vendors and shipping prices are different. But it is really easy to shop at Amazon, prices and selection are great and shipping time is pretty quick. I love it!

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    Customer ServicePrice

    Reviewed June 4, 2017

    Amazon.com has a vast product selection including just about everything I need, quick free shipping and amazing customer service. They are extremely convenient and I shop with them constantly! I like that with an Amazon Prime subscription I can receive my orders within 2 days. I also like the vast amount of consumer reviews that make purchasing decisions much easier. However, there have been numerous times where they were extremely overpriced compared to what I can buy in stores. Many of their items are a good value but many I would rather check in store prices first. The add on items get a little frustrating too when I have to find more expensive items I might not necessarily need.

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    Price

    Reviewed June 4, 2017

    Amazon.com is an awesome website. I can find many things that I can't find anywhere else. Lets me buy things I really need and it's easy to browse. I love the book selection and always buy books there. Fast and cheap. Most of the time everything is great but sometimes it takes too long for books to arrive from sellers. Also sometimes I find items cheaper somewhere else. So I end up buying somewhere else. Also I wish you brought back free shipping when you buy for $25 rather than $50. There's shipping cost if you don't buy enough to get free shipping. Other websites offer it free for some of the things. I just hate paying for shipping and the shipping time for some books from sellers. I think two weeks is too long to wait for a book.

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    Customer ServicePrice

    Reviewed June 4, 2017

    Variety is there and comparison is good to have a choice of products needs and use - auto parts and cosmetics sometimes clothing or personal use items. However, shipping costs that come from China and elsewhere are too much sometimes not justified by the product and prices vary and selections according to sellers store. It's also very hard to return product that are faulty in China and not always get a response from sellers. Irresponsible answers not enough to be satisfied and use it accordingly the needs that the product was purchased for.

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    Price

    Reviewed June 4, 2017

    There are several things I like about Amazon, beginning with the wide and broad selection of items they have access to and can ship to your location. Now I have a Amazon Fulfillment Center nearby. But sometimes the shipping charges can be a little excessive when it comes to certain items. Also, when similar items or add-ons, one of the items may be nearby while the other comes from across the country and takes a while to arrive. But my overall experience was satisfying in that I was able to buy an item that I cannot find in any bookstore in my area at a very reasonable price.

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    Customer ServicePrice

    Reviewed June 4, 2017

    Easy to use and find the items I am looking for. All the items I have searched for have been in stock and the price is comparable to other retailers. Very fast delivery response and very convenient. Don't have to leave the house to shop and the items arrive in good shape and on time. Hope I do not have to deal with customer service.

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    Customer ServicePrice

    Reviewed June 4, 2017

    The Amazon.com website usually has a Huge selection of items and usually great prices and easy searching. I usually have wonderful service every time I use Amazon. The overall purchasing process and customer service is usually top notch. The only thing I can think of Sometimes the outside sellers list items and ridiculously high prices.

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    Amazon.com Company Information

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    Amazon.com
    Website:
    www.amazon.com