Amazon.com Reviews

Amazon has good prices, many shipping options, and many many products. You can buy almost anything you need on Amazon and shipping for some items are free if you spent a certain amount. Shipping is too expensive and is typically only free when you spent $25 or more. This means if you are buying a small item for $10 or less you can pay half or more of the value of the item for shipping, which is ridiculous. But I've ordered from Amazon, many times for several years now. The overall experience is good but sometimes prices are high, shipping is too high or shipping is slow depending on the seller.

They have a wide selection of products to choose from and with many suppliers for the same item you can get the best pricing all in one place and shipping is easy and the prices is fair especially if you bundle your items into 1 box. But I would like free shipping. Also, some of the products are always on backorder but most of the items can ship together or you can choose to ship each alone but you'll pay more in shipping costs. But overall, It was great and the price were fantastic. It's always easy to find what you want to purchase. The website is easy to negotiate and the reviews are very helpful.

Order ID: **. So I had purchased Men's Cotton Track Pants (Pack Of 2). ORDER NO # Order Date: 6 May. Promised refund date: 2 June. Courier: INDIAN POST, Tracking #: **. Last update is on 8 May that product delivery was unsuccessful, now I am waiting from 6 May (Order date) till today 20th May, no product refund. So when I contacted via call they said to wait for 2 days, "we will give you a callback." No call. No refund. Then I contacted them again today and they just told me to wait for 2 weeks, so in total I have to wait for 1 month and 2 days (2 June) for my refund.

Amazon.com seems to have just about everything you could think of, including a great price. I recently found a pad that you put into the shoe that practically eliminates flat feet. My son suffers with it and amazon.com had them, at a price better than anyone else. Also, they ship quickly and I have never had any problems with them. I recommend them to everyone I know.

The website is fairly easy to navigate and Amazon has very Competitive prices with fast shipping. Their services and products are reliable and of good quality. Also, the extras they provide are fantastic! Amazon Underground, free music and Amazon Prime are great inducements to shop at Amazon. I love and enjoy all these extras. I have been extremely pleased with all my transactions with Amazon. My experience with and views about Amazon are very positive.

I like that I can find anything I need or want or can think of. They have everything like a specific movie I wanted. I buy my Harley Davidson calendar from there every year. I have an account so its fast checking out for me. I like the overall experience on Amazon. No problems at all. It's fun and I get carried away looking through all the merchandise. However, some things are pretty expensive - depends what you are looking for.

If Amazon does not have what you are looking for, you might as well forget it. They have everything! I have been shopping at Amazon for years and would never leave them. The only thing I do not like is the prices. I purchased a 12 pack of picture frames for $29 and later found the same set on eBay for $18 with free shipping. They are overpriced on some things. But if you have a problem or if something is damaged in shipping they will make it right by resending the item or giving you your money back. Their customer service is great. The person you are talking to is never in a rush, and most of the time in the US. I love Amazon.

I love the high volume of reviews, on EVERY and any item people have submitted personal reviews & explained the pros and the cons. Which is extremely helpful to decide on buys or not. I believe that a big appeal to attract more repeat customers is to offer free shipping to all buyers & perhaps buyers can earn free shipping as credits by using the site doing easy tasks. Overall Amazon is pretty good, however, I just wish the shipping fees were waived or rewarded at least after each 2 purchases/orders. The site makes millions in clicks, they can spew free shipping! I was satisfied but might use eBay next time.

I like that you can buy Amazon products from many sellers, which helps me get the product for cheaper. It also has a large variety of products and I really like Amazon Prime because I can get free 2-day shipping on products sold by Amazon. The only thing I dislike is that sometimes the Amazon website is hard to navigate. It feels kind of cluttered, and when I search for products, there is so much information that I feel overwhelmed sometimes. Also, some of the products' shipping charges are not clear, so I don't know how much I pay for shipping until checking out. But my overall experience is positive. I have never needed to contact customer service, and I like that the purchasing process is straightforward and accepts multiple payment options, but I would like it to accept PayPal.

I have always had positive experiences with Amazon. I've purchased several times during the year. Even during their peak season at Christmas, most items were in stock and arrived within a reasonable amount of time. I like the wide variety of items that can be found on Amazon. They also have great prices and free shipping if enough is spent. I especially like the reviews of the products. I find myself going to Amazon sometimes just to read reviews and not to shop. Their reviews are extremely helpful and have stopped me from making a mistake purchase a time or two. But I really wish the Prime memberships weren't so expensive. I would love it if they went to a method where you receive the membership for free by spending a certain amount of money each quarter of the year or something similar to that. It should be more of a reward rather than a service that you have to pay for.

Overall experience was fantastic. Fast shipping. Great products and great customer service. One of the best sites online. It is easy to use and easy to find what i want and need. I like that it's cheap and I find many of things at fantastic prices. Really love everything about it except bidding sometimes. I would rather buy straight price. I would recommend Amazon to all.

Amazon has good costs and also has good shipping costs especially if you are a prime member. They also offer wonderful perks and I have never had a negative experience using them. I can easily find what I am looking for and sort products in a meaningful manner and shipping is fast. Wonderful every time.

I like that it is discounted for students and that they offer free shipping as well as the fact that you can order from third party sellers. They now also offer the ability to buy groceries and small household items through Amazon Fresh and Amazon Pantry which is very convenient especially in my busy schedule. The return policy isn't that great though. For some items, you can get free returns but other items it is hard to return the item and usually you don't get your money's worth. But I like it overall. They have a wide variety of products to choose from, offer free shipping which usually arrives at my house in 2 days, so it's fast and reliable with amazing deals during the holidays.

I like Amazon prime 2 day shipping, prime movies and tv shows, great selection of items for good prices available. All in one place to shop, plus you have the special offers for different sales during the year. The deal buttons are very nice to have too and the coupons they have available for use are also nice. I also like the warehouse deals. However, not everything actually shows up in that 2 day shipping time. Many times it takes 4 days to a week to show up. That gets kind of annoying at times. A few times items were lost and had to be reordered. That takes too long when you have to reorder and causes different types of issues to deal with. Plus its hard to get to the chat area to talk to someone about the issues. You have to navigate through the web site to find the chat option.

I like many things about Amazon. First off Amazon Prime. I like the fact I can get free shipping and on top of that I get the free services that it also provides. And the selection is amazing. I can get whatever I want and in as little as two days. The payment plans are quite good as well. But I wish they would accept PayPal as a payment. I have PayPal and at times it would be very neat to just pay with that instead of my credit and or debit card. Everything on the site is basically flawless, so I have no other complaints. They always seem to have items in stock no matter what you are looking for. I don't know about some of the more rare items, but I have not had a problem looking for an item. The checkout process is real easy and they remember more than one location, so that helps. I have never needed their customer service and that is a good thing.

I like how much high-quality items they have and definitely the pricing they have for it. It's unbelievable. I use it everytime I'm looking for music or anything music related. Amazon Prime should have more benefits than what it has. It's usually just free shipping for the things I use it for. I bought several phone cases, CDs and chargers, T-shirts, digital music as well as batteries for phone, etc. I also use it for looking up when something is going to be released such as digital content and much more.

Amazon.com's website is easy to navigate. Their processing of payments is simple and they offer many different shipping speeds so if you need your item quickly you can get it I believe as fast as one day. They also have an excellent return policy. Customer service is good but needs improvement. It's not so easy to get in contact with Customer Service without waiting for quite some time. But Amazon's product selection and prices are excellent, not so with the "Marketplace Sellers". The Marketplace Sellers do have items available that Amazon doesn't carry but some of the prices are ridiculously high.

They have good deals and a great selection. I purchased a Blu-ray movie and it was a really good price and the shipping was very fast and easy. I got it one day faster than promised. I would shop through Amazon again and I would recommend to all my friends but I feel there is a lot of room for improvement, like the prices. I bought a Xbox One and it was overpriced. The game console worked great and the shipping was fast and easy but I feel like I overpaid.

This is the second time they have charged me for a Prime account that I've never signed up for. I'm sick of them trying to steal from me. I tried to speak to a CSR and she just kept saying not to purchase anything that is marked for Prime. Totally incompetent and disrespectful. Will not ever be purchasing from Amazon again.

Let me first start out by stating that I absolutely love Amazon and in my many years of being a customer, I have found them absolutely amazing with customer support. There are bound to be issues with the massive operation that they have, and I have seemed to encounter one. They decided to close Soap.com in April of 2017 and absorb them into their main site. I happened to have a bunch of gift cards from 2011 that I did not use yet (some used, some not), and they were purchased using an email address that was no longer valid since I switched ISPs in 2013. The gift cards were supposed to be converted to Amazon.com gift cards, however since the Legacy email didn't match my Amazon account that did not happen. The FAQ states to email or call Soap.com customer service, and so begins my journey.

I love Amazon, just not the delivery services! About 85% of the time, I don't even get my packages. I live in an apartment, and when Amazon deliver my packages they ALWAYS leave it outside the apartment complex or in the mail room. I don't know why they ALWAYS do that! It pisses me off because the apartment office is only 1 buzz away, but that seems to be too much work. When I get notification that my package is delivered in a certain spot, I know it won't be there when I get home. We have about 100 apartment rooms where I live, so there's always people going in and out. During Christmas was bad, my neighbor brought one package up to me and said he found it sitting outside. There were about 4 packages that I did not receive. I hate having to contact Amazon to either refund me or replacing the item.

Generally, my experience with Amazon.com has been very positive and when I had a concern, their customer service addressed it in a prompt and positive manner. Amazon.com offers a diverse selection of products at great prices. With my Amazon Prime membership, it allows additional savings through their varied programs, e.g. shipping. However, I wish that they had more sales on it besides Black Friday type.

Amazon.com contributes portion of sale to my church. Prime members can find good prices and shipping is always free... often two-day shipping. They have great products and great customer service. They quickly address issues that might arise. I always feel appreciated. I have always had pleasant experiences shopping at Amazon.

Amazon has lots of variety, convenient and safe. Also, shipping is fast, most of them are free of charge, have a very good service and additional objects arrive in excellent condition. But they do not accept PayPal payments, Very bad, Being this service practical and safe I do not know because they only accept credit cards. I would like to make payments through Paypal. As on Ebay.

Amazon has to be my favorite place to shop. We pay for Amazon Prime so we get free shipping no matter how much we spend. I likely buy at least one thing a week on Amazon. I'm not sure what I would do without it. It makes shopping very easy and everything comes so quickly. This is the first place I choose to shop whenever possible. I love their customer service. If you are unsatisfied with something, returns and refunds are free and I love that they have the click to chat option to speak to customer service.

I shop Amazon because you can shop for anything you want at really low prices. Amazon is the first place I look to shop online or to just compare prices before I make any purchase big or small. They have a wide selection of products to choose from and only sell high-quality products for every taste and style. If you need help customer service agents are handy anytime. Also there are many options to pay and low shipping rates. Shipping is so easy. You can choose how fast you want to receive your purchases right to your doorstep. Amazon Prime members get extra deals and discounts. It's my number one place to shop anytime, day or night with customer reviews.

I like the Prime membership benefits such as Prime photos, Prime videos with twitch Prime and other cool interaction. They have much to choose from. I also like Amazon being a good and trusted site overall. The price of most of the items are good but the shipping can be ridiculous and very overpriced for what the item cost. And the website layout is decently professional but does lack some organizational factors.

I like that I can buy almost anything and that everything is usually in stock. Items are not back ordered for too long and their return policy is pretty good. Even if I order from a third party dealer Amazon will help out in the dispute. However, I don't like how long it takes for an item to ship. Few times it was actually weeks before the item was shipped out. Plus sometimes I received the wrong item. But I like shopping at amazon. I can at least use it the comparison shop, see what the going rate is.

I like Amazon Prime and the quick shipping. I also like being able to find really unique things and saving what I like. However, I dislike being charged for Amazon Prime and not getting quick shipping if you don't have Prime. I also don't like the video selection. Some items look a little sketchy and Ebooks could be cheaper. Overall I have had a great experience with Amazon. It makes for an easy shopping experience.

I have had a very positive experience purchasing from Amazon.com. I like the fact that with one website or app I can search and buy a vast majority of products. I have bought everything from clothes to furniture and books and DVDs. I also like that there are verified reviews from people who have purchased the products you are interested in so you can better make a decision about the quality and price before buying. I also like that you can buy used and second hand things from other Amazon users and that the sellers have ratings so you can be better aware of who is a reliable seller before you commit to a purchase. I have purchased items directly from the Amazon warehouse. It's easy to use their website and I never have a problem finding exactly what I'm searching for.

I have been an Amazon.com user for over three years and I've had a very positive experience. I like to be able to read reviews before I purchase something and most reviews on Amazon.com are non-biased. However, sometimes the things I purchase are not directly from Amazon and are from 3rd party sellers, I've received some stuff broken or the order was inaccurately filled. Although each time this has happened, Amazon was quick to correct the order. There are numerous products and prices as well as free 2 day shipping. Checkout is also convenient because it stores multiple credit cards and shipping addresses. Also convenient is their return policy which makes returning items super easy.

My overall experience is way above average. The selection is more than adequate and I can always find what I am looking for. The process for purchasing feels seamless and customer service is easy to work with. They offer Prime for $100.00 a year and that gives me free two day shipping and Prime TV access. There has never been a problem getting the order correct either. Amazon is my go to shopping place. I feel like it saves me tons of money and time since I don't have to get in my car and drive. I go to the website first before heading out to the mall.

I always check out Amazon on an item that I want to see if they have it since I know that they usually sell the item cheaper 9 times out of 10 compared to physical stores or other online shopping sites. Also on most items that you buy through Amazon you can get free shipping or at least get free shipping if enough items are bought together. When items that I'm shopping for don't offer free shipping, Amazon will offer it but you tend to have to spend over a high limit to get it, would be nice if the limit was no more than $35 to qualify.

Amazon has so many awesome products to choose from and for the most part there is competitive pricing. Purchasing is a simple click of a button. I really like the free two day shipping that Prime offers. That's a fantastic perk that pays for itself. I also love that the products always match up to the photos shown. There's never any discrepancy if the product is fulfilled by Amazon. However, I wish the vetting process to become a seller were more difficult. There are unfortunately a lot of scammers out there. The process to get your money back through a claim can be a pain as well. It seems to take forever and a day. Moreover, the customer service can be hit and miss sometimes, mostly miss when you're trying to get money back because of a scammer incident.

Easy to use and also has a great variety. I like to buy board games on the website. Sometimes they are too pricey. I sometimes find better deals on Jet.com and that is annoying. But customer service is very good and helpful. They delivered the package I requested immediately and it came the next day.

Ordered 4 mouse pads from China. They never arrived. When I looked at the Amazon tracking it said it was delivered to my home in Wooster, Ohio. I then took the USPS tracking number and found that it was delivered to a different address in Pennsylvania!!! I contacted the seller and he never responded to me. When I looked on the Amazon site for a customer service number to call... There was NONE!!! Their resolution center is a complete joke as there is nowhere to indicate item never received!!! I have read other reviews and complaints about Amazon and they are having a big problem about the sellers in China. Most folks are NOT receiving their items same as me.

7 months ago I returned an item back to Amazon because it was the wrong gift. I returned it in the allotted time they would of liked the item returned. Received a confirmation email stating they had received my return and my refund would be processed in 2 to 3 business days. Today I got an email stating that they never received my return and they charged my card again for the item. I discussed this with a person over chat who made it seem like it was perfectly fine for them to just charge my card again. The guy that processed the payment didn't check to see that Amazon got my return. "Some glitch in the system, no big deal." Maybe I should make sure Amazon isn't charging my card for anything else? It's a big deal to me Amazon.

I had my book, Legend of Panter Holler republished because the first book was mistakenly sent in with the wrong manuscript. I did not find out later that the book was full of errors. I since had Create Space to republish it and was advised there was no problem. Since then, the former book is being advertised because some of the old books were still out there. I have asked that they be removed and Amazon allows the old books with an inflated price for a paperback to hold precedent over the new published copy of my same book. I would like for Amazon to take the old copies off and let me sell my copies for my lower price. I should have that right as the author.

Today I received an email from Consumer Affairs reporting that you were pleased to learn of a resolution of my complaint. Not so fast! I purchased the referenced product from Cyman September 2016. The produced was received with missing hardware, broken back panels and glass doors that did not close. I was dogged in pursuing this Amazon seller and eventually this month a replacement was sent. This time the poor quality packaging arrived in even worse shape than the original. Since the delivery firm did not notify us of the arrival and condition, I immediately called Amazon when I found the two boxes torn and tattered and refused the shipment. The package was picked up last week, and I was informed by Amazon that a refund would be processed once the package was returned to Cyman. Still waiting!

Amazon.com has free shipping with Prime membership, good reviews from honest shoppers, fast shipping, good customer service. Though product prices change often and sometimes products will take a long time to ship from location, I have had a pretty good experience with them so far. They have good customer service and usually carry what I need.

Amazon is very well organized so it is always easier to find what I'm looking for. I like the variety of products you can purchase across just about anything you need, both used and new. I also love their digital movie, tv, and book libraries. I love that they offer free shipping with Prime. I like all the various shipping options they offer. Their customer service is ace. Once I ordered a book and a few of the pages were bound upside down, they let me keep the book and refunded my money. So they always want to make sure that their customers are happy. However, I wish that they had more used options that come directly from them. When I make a bulk order there are a lot of different items that come from different vendors, I have to pay multiple shipping costs and I don't like that. Occasionally items from third party vendors also take weeks and weeks to arrive, from the US, which I don't understand.

Amazon.com is a great website. It has a great search engine. They have a variety of products I want at great prices with lots of free shipping. They have easy returns and great customer service, they respond to any inquiries in a timely manner. I absolutely love amazon.com. Their only flaw is some of the sellers are not as trustworthy as they should be but amazon.com has a guarantee and they will refund your money if needed. I have ordered a lot of things from amazon.com and 99.9% of the time everything went great. But on 1% when it didn't go right Amazon.com fixed it and made me feel like they cared about me as a customer.

I like that they have a variety of products available that you don't normally find in stores, like non-mainstream music or clothes catering to different styles. They also have a wide selection of food and drinks everywhere, from fruits to vegetables, and even a variety of organic products. But there are some type of content being sold that are either objectionable or offensive. What I suggest is filtering out any products from being published that contain pro-rape views. Other than that, the overall experience is relatively good. There is great customer service and the shipping is very fast. The rating system is much more open and the purchasing process was fast and very easy.

My experience with Amazon has always been great. I love looking up different things and going through all the different inventory. You can spend all day doing that. There isn't anything they don't carry. Purchasing and checkout process are easy. Delivery is usually very fast. It's definitely a place to shop for all your needs and wants. Especially at Christmas because they have the best deals and prices. However, sometimes things are not in stock or are on back order. Or they don't know how long an item will be gone out of stock. That really sucks and I hate when that happens.

I used to like Amazon because of free shipping and tax free. I also like their customer service and the return policy. Also in the past they didn’t charge taxes. Now with that policy changed I am not sure there is much of a difference between them and a local store and they have started charging taxes now which will cut down on how much I shop with them. Why bother to shop them now when I can go to the store and see the purchase.

Although they have expanded their product base over the years, I usually shop there for books. They are the best for finding any book on the internet and they have connections with book stores all over the globe. If I were to try and find something wrong with Amazon it would be that they have become so busy and interconnecting between their apps is difficult. You have to log in with each application even though the user ID and password work. It would be better if you had links between the different venues of Amazon. There is a whole new world of internet navigation and opportunities just at the main website. But Amazon need a better directory of all the options available to users.

Our family shops on Amazon on at least a monthly basis and almost all of our purchases on Amazon have gone very smoothly. My wife has begun purchasing there more frequently and making more significant buys. Product selection continues to get better. Delivery has been more timely and dependable. The customer service has always been good but it's exceptional now as the United States postal service even delivers to us on Sunday. We ordered a Green Bay Packers jersey for our son's birthday. We thought it was going to arrive late, but it came to our doorstep Sunday morning! The multiple outlets in 1 spot is very nice. The fact that you can price check and compare similar items in a quick and efficient manner is a big deal as our family is VERY busy. Not having to click to several other sites is huge. I feel comfortable that I'm not overpaying because any ripoff stands out like a sore thumb.

Amazon is the site I go to first when I want to purchase something. Shipping is fast and I've always received excellent quality products. I love shopping on Amazon and have preceded them to others. My experience with them has never been negative and I have also referred them to all of my friends and relatives. They have all said that they go to Amazon whenever they are wanting to buy something. They have never had a bad experience either. They, like myself. have also written positive reviews on their site for the products that are purchased and about the sellers. Customer Service is always been excellent in my experience and the sellers answer any questions that you might have. They've most of the time, sent a letter inside your package thanking you for your package.

Amazon is a fun place to shop. I can find anything and everything. Bought so much from them. I’ve bought a bed, two mattresses, stickers, computers, Funko Pop figurines, and my kids have bought books and jewelry. Fast and quick service. They’re also descriptive about what they sell. When I got my laptop, I wasn’t sure which one to get, so I asked questions and I got great answers from people to help with my choice. So, when I purchased it, I got it the very next day. I was so surprised and shocked. That is great business. However, I was supposed to get a peace sign charm and it never came from China but I did get credited for it.

I've been using Amazon.com for years now. I like that I can find pretty much anything I need all in one place. I can get clothes, shoes, pet supplies, cosmetics, even food all in one place and from the comfort of my own home and I have purchased tons of stuff from them. Of course there have been some items that I purchased that didn't turn out to be what I wanted, but Amazon.com has always worked with me to fix any problems I've ever encountered. They offer returns if an item isn't what I wanted and they offer great customer service. I've always had a very positive and wonderful experience with Amazon.com.

I always check with Amazon for the things that I need. They often have slightly lower prices for the same products elsewhere. The purchasing process in simple and their customer service quickly replaced an item that arrived broken. I love their Prime membership and its benefits. For less than one hundred dollars per year, I receive free shipping, special pricing on many of their products, access to stream movies and much more. Their customer service is great in helping get your order right if something is wrong.

My experiences with them have been positive, and they seem to run like a well-oiled machine. When the worst thing you can say about online retailer is that you don't like waiting three or four days to get a product, they are doing something right. While there have been mistakes, those things happen. No company is ever going to get things one hundred percent right. Even when there have been mistakes in orders, they have been resolved to my satisfaction. I like their shipping rates, particularly the free shipping options and product selection is very extensive. Also, the ability to choose among multiple sellers allows for some excellent deal shopping and selection. I've been able to find stuff that is difficult to find, and at reasonable prices (especially considering the items' relative rarity).

I like the free shipping, low prices, and all the books available from them. I also like the WIDE variety of products available from them and third-party vendors through them. I do wish Prime wasn't quite so much $$, but that's a small pick. I've been using Amazon for something like fifteen or twenty years now and it's only gotten better. I hope their business keeps going. Given what they've done so far, I can not see how they won't keep going.

Until November, I praised Amazon to everyone. In November, I had suspicions that my account had been hacked. I raised concerns many times. I was basically ignored. I had accounts opened and closed without my permission. I went to the Forums and discovered that I was not the only one. Sellers now have a dedicated attorney to handle all the recent problems at Amazon. People have lost tens and hundred of thousands of dollars. Fortunately, I did not do Fulfillment by Amazon. I and Amazon conducted an investigation into my hacking. Both my security and Amazon determined that the hack DID NOT OCCUR FROM THE OUTSIDE. I will leave you to make your own conclusions about that. I have since listed my items with another company since I no longer trusted Amazon as a Seller. Then the bottom dropped out as a Buyer two days ago.

Amazon has a great variety and have excellent electronics They are also very user friendly with their tablet computers. The company is overall a very understanding and is very different from other corporate companies that I have done business with in the past. I would rate them as one of the best companies in the business for computer electronics. They also are a leader in their industry at everything from sales to customer service. I don't see why anyone would like to shop at any other company as I feel that they are the best at what they do for the average consumer.

I really like Amazon because it has a very big selection you can choose from and not only that, but it also has multiple people who are competing for your business. But, I don’t like the way that Amazon treats the sellers. Then they also undercuts all the sellers on there by bringing their own brand on there and choking out the competition. My experience sucked as a seller. They blackballed me on product and it took them over a month to fix it. The whole time I was unable to sell and still having to pay for the account.

I love Amazon. I love all the wide variety of things they have. Also, the reviews are fantastic plus it's easy to get the best price for items. I am always happy with Amazon. It is great and I use it all the time. Overall, when I purchase on Amazon I will search my item, go through all my options, read and compare prices and reviews then make my choice. From time to time I will continue to browse or make further comparisons then make my ultimate decision. I would recommend to anyone.

Excellent experience in every way. I have always received my products and at very decent prices. What I don't like such as items arriving when I'm not home is overshadowed by Amazon's outstanding selections and low prices. The economy shipping option also which means it takes forever for your item to arrive. I wish the delivery drivers could call you when they show up. But Amazon are trustworthy, and they always have the products I am looking for and a variety of different colors and models to choose from. The companies that are selling on Amazon are also legit.

I like the ease and convenience of shopping online. It's much easier than going in a store. The only thing I dislike about Amazon is some of their prices are high and shipping costs. The Amazon Prime option is out of my price range. Also, some of the products take a long time to arrive as given the estimated arrival dates. But Customer service with Amazon is actually very good. They seem to actually care about their customers. They welcome feedback from their customers and like for customers to leave ratings and reviews.

I like the diversity of products in one place, competitive prices, consumer reviews of products, and fast shipping. I usually find what I'm looking for and don't encounter out of stock products. The products are as described on the site. Also, if I wish to send a gift to someone that may consist of two or three items, I can usually find all those items on this one site. If I have a problem with something I receive, their customer service is helpful.

I love Amazon's awesome website for all my shopping needs!! I love how easy it is to shop and find exactly what I am looking for and it usually ships in about three days! I love their giveaways and I have won many prizes and e-books. When I am looking for a specific item I check out Amazon.com first and I am never disappointed. I can usually find what I am looking for with ease! I am beginning to think that if Amazon.com doesn't have it, it doesn't exist! I will be shopping there for many years to come!!

I can always find what I want on Amazon. The product selection is great and the purchasing process is easy and quick. The "save for later" and "wishlist" features are really helpful. Their customer service is great and they have a very fast shipping so I get the items very quickly. In addition, I like the Prime membership and that it includes instant video which alone is worth the hundred dollars Prime costs but I often struggle with it. It's very hard to use and needs some major improvements and more free content. The Amazon marketplace can be hit or miss. I've gotten burned before and I also have been sent the wrong item not once but twice in the last six months, which indicates a quality control issue in the warehouses. The individual seller aspect needs to be improved.

They have a wide variety to choose from. With new and used products at great prices. And reliable shipping at reasonable prices and easy tracking for packages and if you order more than one item they will ship as much together as possible. My main concern is not being home when the package or packages arrive. I wish they would make all packages have to be signed for by someone in the home of the delivery address. Also, I hate waiting for anything, but with shopping online there is always a wait and shopping online gives me a bigger variety. Overall shopping online is great with Amazon.com. They have a great selection and great customer service.

It's easy to find what I want and the prices are good. They carry everything and let you save gift cards to use on the site. There is also Amazon Prime, but I don't use it myself. I dislike the shipping charges as they charge you separately to ship your items and it adds up. When you look to order something that should be about 7$, it ends up costing at least 12$. Also, they only let you save 3 gift cards to the site so it's hard to save up for big items. But then I got what I ordered on time and it was in new condition. If there was a problem, they fixed it or gave me a refund and it didn't take as long to arrive as they had said it would.

My overall experience using Amazon is usually pretty good. The website is easy to navigate and it is set up in an organized layout however you cannot physically see the item before you buy it or try it on and I do not like the tax. But there are tons of different things you can shop for and they basically have everything.

They have a great selection with reasonable prices. It might be nice if they offered a price match guarantee... and at times the 2 day shipping takes a little longer. But I enjoy the free shipping with Prime. Also the application is easy to navigate. I'm able to usually always find what I'm looking for. Also part of my purchase is donated. Great experience overall. I've had to at times return items and was able to do so easily. Purchasing is always without a hassle, quick and simple and you have a window to change the order if needed.

Amazon.com is easy to use and you can find what you want or need and find the lowest price with free shipping. You can save things in your cart to buy later and they resolve any issues quickly. But I don't like that you are limited if you do not have Prime and that you have to pay for it. I also don't like that you have a minimum to order to get free shipping but I like the free shipping. I also like that things ship fairly quick too.

Someone used my email and Amazon account to order a small item with a gift card. I didn't order anything and wanted to know whom and how they got into my account. They were all fake nice and pretended they were on the case. I filled out an IC3 complaint form for computer criminal activity. I feel it was done by my disgruntled doctor (believe it or not) as I was forced to make a complaint against her negligence (I'm really not a complainer, it has to be really bad, and it was, as I feel this hacking was). It was the exact same time frame and she's the only one with my personal info.

Bought item directly from Amazon, came on time and next day got a flag from Amazon... "Want to buy it again" Out of curiosity I viewed and it was, sold again by Amazon $80.00 cheaper. Contacted them and their policy is no discounts after the sale... Was told I can return and buy at the new price... Does this make any sense?? But I re-wrapped the item and agreed to a $14.00 and some change charge returned and bought the item again but now only $66.00 ahead but worth the effort. Contacted by THEIR customer service on my experience, so I told them. They answered that the employees' responses were within policy and that if I followed up further on this, THEY WILL NOT RESPOND!!! So I guess it's the AMAZON WAY or NO WAY.

I ordered this generator (DuroMax XP10000EH, 8000 Running Watts/10000 Starting Watts, Dual) in March, the shipping notice said it would arrive by May 5th. It never arrived. Amazon would not stand behind the sale because it was from a 3rd-party seller. I expected them to sell me one for the same price because they had them in stock. I have been a Prime customer since 2005 and they threw me away like trash. So much for customer loyalty. I did get a refund but am still deeply disappointed and will not be a customer until this is resolved appropriately.

For the most part I've been pleased with shopping on Amazon. Their prices are competitive. Sure there have been some issues with return shipping and poor products but that's to be expected. What I did not expect was to be charged for Amazon FreeTime for months without my consent. My son was given an Amazon Kindle for kids for Christmas, which he never uses, and somehow two years later I was charged monthly for a "subscription" to FreeTime. I never agreed to it and what's worse is it was charging my Amazon credit card. So you automatically are enrolled in FreeTime and then they simply charge their card. Easy money for them. Headache for you. So stay away from the Kindle. Get an iPad instead.

Have ordered from Amazon a shirt for the faster delivery they charged rs 100 as prime service. They have not delivered and above it they post on the customer dashboard that an attempt was made and no one could receive it. The order number is ** dated 13.05.17. Charging extra of rs100 they committed a delivery date of 15.05.17. Till night 10.45 have been talking on their call centre that the courier had not come. They said it will reach before 11. It did not arrive until then and after that they mentioned that an attempt had been made and no one received it. Please note that while talking to them have been repeatedly asking for the courier contact number but they were not able to furnish it.

I am writing this review because I cannot believe how totally unable Amazon are to do joined up thinking, to actually read and take in the information given to them and ability to follow through on a complaint, I think other people need to know Amazon are not perfect and when it counts totally let you down. WARNING ABOUT AMAZON CUSTOMER SERVICE - EVEN PRIME MEMBER AND PRIME ITEM. I WANT TO SCREAM!!! I waited in a caravan, on my own, on a very quiet site in the Welsh hills for a prime item deliver of a mattress from Amazon (placed on the 14th of April) until yesterday, when I had to come home. I suffer from muscular skeletal problems and also some times mental fog making life very difficult for me. I was in pain from having no comfortable sleeping place (hence the need for the mattress) and have appointments in the week this week, some I even had to remake after waiting there so long.

I have had two recent issues with items I purchased from Amazon. I have purchased around $2k from them over the past year and a half and had no problems at all until the last month. The first occurred when I ordered an item and received a totally unrelated item instead. That was irritating with having to ship it back and wait for credit to my account. But, today, I received an HP printer from them (a fairly pricey one). It would not print wirelessly or with the USB cord. 3 hours on the phone with HP tech support and still no printing. Of course, I ordered the instant ink card with it and used it during the setup which the prompts tell you to do. Now, I am out the price of the card and they are charging me for shipping it back, so I am paying for something that was defective and losing the card.

I placed an order for a electric shaver/razor. I got e-mailed with 11-40 day delivery date. Are they kidding?? My beard will be too long for this shaver to cut it by the time I get this item. I tried to cancel this item and get refund. That went sour. I contacted Amazon and that went sour. They want me to wait for item to come and send back to seller, then wait another 5-10 days for refund. I wonder what if they sell items then wait 10-40 days for payment. How will they feel? There are plenty of other buying options than just Amazon. I wished I read these reviews before I conducted any business with Amazon. I am closing my account. They lost me as a consumer. Tomorrow I will contact credit card, bank and arbitration.

Ordered 2 new books May 1, tracked using Amazon. Supplied USPS tracking number which always said, "NOT RECEIVED BY USPS." Waited until May 10 and then Amazon web site advised "Either give it more time OR other options." BUT THE WEBSITE PROVIDED NO OTHER OPTIONS. Contacted at 888-280-4331 and got Kelley in Philippines who said I would need to go online and re-order! DID I DO SOMETHING WRONG or is this Amazon's MISTAKE? I had already wasted enough time going online on three occasions to track, Kelley wasted more of my time by asking for the name of books even though she had my only recent order on screen in front of her. She finally entered re-order herself.

I was a loyal customer of Amazon for many years. On my last order I was very disappointed in both the product I received and in Amazon's response, so disappointed that that order was my last. I received the order a week late, was very unhappy with the product but after reading Amazon's "easy return" instructions on the packing slip, felt like my dissatisfaction would be short lived because this, after all, was AMAZON. I followed the directions on the packing slip and called Amazon. Because of a "high volume of callers" I chose to get a return call in 5 minutes. I received the call but it was a recording informing me of the "high call volume" and it basically hung up on me. I checked my email and coincidentally found an invitation from Amazon to review my order so I decided to write a review.

I ordered a product directly from Amazon (sold by Amazon). A few days later the price dropped by $20 prior to me receiving it yet. I asked if they could honor that new price and they advised, "With the exception of TVs, we don't offer post-purchase adjustments." They continued, "I realize this is frustrating; however we aren't able to offer any additional insight or action on this matter and any further inquiries regarding this issue won't receive a response. We appreciate your understanding."

Long 12 year Amazon.com customer. Prime, etc. Thousands spent yearly. Last month, I noticed a credit card charge for $8.99 for stars. Fraud? Cancelled my primary credit card immediately. Major inconvenience. Took a week for a new one to arrive. CC company removed the charge. I also called Amazon. Turns out you can easily accidentally sign up for a digital subscription. I put on 2 step authentication, which is a big inconvenience. A few days later, I received an email I had signed up for HBO through Amazon. Called again. Two step authentication is not enough to stop digital ordering. Had to go to my Fire TV, and go through a crazy process of locking out ordering. I also deleted all my CC from Amazon.

Getting in touch with Amazon.com before you make purchase or sign up for services is easy. Try to get in touch with them after when you have an issue and all you receive is automatic generated emails and red tape. Stay away. There are better places to buy.

3 months ago, I tried to become a seller on Amazon. However I should have had a credit card, which was not clear in the terms and conditions. So I used my debit. So after I finalized my registration I got an error that I need to change my debit card to credit card. Since I couldn't I wanted to cancel the process but before everything I instantly was charged with 39.99 USD. Since then I contacted Amazon more than 2 dozen times by phone, every time they keep me on the phone to explain everything all over again, and then each agent gives me different explanations. Although they provided a case ID, it seems that there is no updates written on their side on the case so the agent knows what is the case about.

I ordered a Nikon Camera on Amazon. After I received it and got it out of the box to try it out, I noticed that it was on sale on Amazon for $50 less than I just paid. I contacted Amazon right away but they would not reimburse the difference. I am returning it, they are making me pay shipping costs. I am so disappointed. I saved the message from their customer service rep and posted it in a video on YouTube. I think everyone should know this is their policy. No post-purchase adjustments - ridiculous!

First the tablet I bought was late and said in stock. It took 9 days for my son to get it. Then we saw the box had been opened before. Turned it on and somebody's name and been entered on the tablet... So it was a used model that I paid full price for. I wrote Amazon. I have heard nothing back. I have ordered lots of stuff from them but this is the first bad thing that has happened. If they don't refund me any money I will never shop with them again. To me this is a ripoff.

l am a seller on Amazon. l was recently subjected to a "buyer" who left me false, fraudulent feedback. It was obvious to me that this "buyer" left this feedback for the sole purpose of causing harm to my sales. Prior to this incident with this "buyer" my feedback score was 100 percent positive. No complaints. l reported him to Amazon. l expected Amazon to remove this feedback. l was completely wrong! l was told that this type of feedback is COMPLETELY ACCEPTABLE. According to Amazon feedback rules!! l contacted them several times on this problem but they refuse to listen or remove this scam feedback. Apparently, on Amazon, it's perfectly acceptable to ruin seller feedback as long as it's within "Amazon rules".

I ordered some items from Amazon that were supposed to be delivered on Saturday. The delivery never arrived. Then they said they attempted to deliver it the next day (Sunday) but sent me a notification that my "mailbox was full". The delivery was paper towels, trash bags, toilet paper and was never going to be placed in my mailbox so I don't know why they would say my mailbox was full. I called Amazon and they said they would have it sent out for delivery the next day (Monday). I requested it to be delivered to my door.

If possible, I would give Amazon, 0 stars. I ordered 3 red women's skirts from Amazon, all of which are too small. There was no packing receipt included with information on how to return or exchange the items-no paperwork for my order. I called Amazon customer service and provided the woman with my name, address (billing and shipping), my phone number, credit card information, expiration date & security code, as well as the UPS tracking number on the package. All of this wasn't enough. My current email address did not match whatever email they had attached to my name. I gave them my two current emails but neither one matched. I explained that it must be an old email that I no longer use and I don't recall what that is. I also explained that I didn't even log into an account when I placed the order and I didn't print out the order information (which I should have) when I placed the order. Not acceptable.

This appears to have been a miscommunication and has been resolved.

I recently ordered an item from Amazon, where Amazon is the seller. The item was to be delivered in two days as a Prime ordered. The order has been in "preparing to ship" status for 5 days now. This item is listed as "in stock." Customer Service cannot provide a reason why the item hasn't shipped, they cannot provide a possible shipping date, and because the item is preparing to ship, they cannot cancel the order as requested. I have cancelled my Prime Membership auto-renew and will not renew it when it expires in July 2017. I will not purchase from Amazon in the future. Absolutely no customer service at Amazon. Buyer beware.

Always had great luck with Amazon purchases and shipping until my most recent 2 orders. On 4/22/17, I placed an order for 2 Otterboxes sold by "Amazon LLC", both listed as "In Stock" and came with free shipping. Today is 4/27 and neither item have been shipped! Called Amazon and was basically told that because I was too cheap to pay for upgraded shipping, that they ship the "free shipping" items last. Well... thank you very much! Something has changed... and not for the good. This will be my last order through Amazon.

A hacker gained access to our account and Amazon shut our account down yet couldn't seem to log out all devices in our account which in turn let the hacker gain access a second time! They shut it down again, erasing all of our gift cards and refusing to refund them! I spoke with 5 different people there that would give me 5 different answers! Nobody would help me! Finally the account was back up and running for not even a week when they emailed me telling me I hadn't returned an item from 5 months ago and recharged me for that item even though I have tracking and a return receipt for the item! I now have to block all charges from Amazon so that I am not fraudulently charged for items I didn't buy or returned months ago! Still, nobody is able to help me with this? Amazon is a joke and a bunch of thieves!

Had to return an item due to misleading information posted on Amazon about the quantity of products in the box. Returned the product to the address specified by the seller and never received my refund. Contacted Amazon to complain and got turned down. Never will I ever shop at this place again. Amazon will soon simply disappear due to lack of customer service skills and excellent competitors as AliExpress.

Well yesterday I went ahead and decided to get Prime with Amazon then I went online and decided to order something. I need it desperately not realizing the Prime videos have nothing to do with the membership because at that time I seen that was a shipping fee so I proceeded to call this morning. I was talking to a lovely young lady. She indicated to me the video that I ordered through Prime has nothing to do with the membership. The video is $10.07 a month that is if you paid monthly which comes out to $120.84, $21.84 more. They want you to pay the $99 upfront for a year if you choose the monthly then they charge you the extra money. Personally I think that's stupid. They don't want you to have control of your money. If you are out they still charge you for the month and if you are to opt and paid $99 they'll reimburse you whatever money the month you opt of videos within the cycle.

I am a long time Amazon Prime member. I agree with others who have posted here that the service has deteriorated over the past 1-2 years. I would consider myself a "heavy buyer". As of late, I almost never get an order within the 2 day period they advertise. Orders routinely arrive 4-7 days after completion of the on-line transaction. Many other sites now include 2 day shipping and prices are often less than Amazon. Regrettably, I will be canceling my membership. What was once a great membership is no longer worth the $99 annual fee.

Similar experience as with other reviewers. I ordered item from Amazon.com and cancelled it same day (even before it was shipped). I also contacted Amazon to ensure I would not have to pay. They told me it was guaranteed from their policy that I wouldn't have to pay. They still sent item. I contacted them again to pick up and they told me I wouldn't have to pay for shipping. Not only was I charged for item, I was also not reimbursed for item in full (they made me pay for shipping even though multiple reps told me I wouldn't have to). Contacted them every week for several weeks and was told I would be credited for the $110.00 in shipping. They didn't credit me. They also tried to give me an Amazon credit which I refused, because there was no reason for them not to return my money. The merchant, Build.com was who the product was shipped from. Both of them are crooks! I will NEVER order from either company again!!!

I've noticed a product on sale at: $20.24 from Amazon Warehouse deals. I tried multiple times to checkout this product but the system error showed up as: Item NOT available. I reached out to customer service. A sales rep explained to me that the item wasn't in stock. The website showed that it WAS in stock. I couldn't get a credit of: $9.75 on my account for the reg sale difference. {$29.99} The items were showed available from Amazon & Amazon Warehouse deals.

Amazon is fooling people. I order OnePlus 3T on 16th April and today I got soaps in that box. Can you imagine? How can I trust Amazon. I will never ever recommend Amazon to anyone and will spread this news on the social website as well. It's a fake site. Just ruined my experience. Apart from that your customer care told to “Wait for 2 hrs. We will get back to you.” I mean seriously I have spent 30K and got soaps worth Rs. 30 and still you are telling wait for 2 hrs. No attention towards a customer. I am also in travel field and I know how to handle customers but seriously Amazon is making fool of people.

I bought a grill from Amazon.com 9 days ago. Amazon contacted me after 9 days stating it was a price mistake and the order will be cancelled. They gave me some credit for inconvenience. But I was really wanting to buy a grill. So I contacted them to explore options and they all including supervisors were rude and was not allowing to talk the options. Some of the names are Rohit, Liz *, Michelle *.

Ordered three items this week. Bissell carpet cleaner... box had been repacked, item was defective. Hoover carpet cleaner... arrived on time, opened box and items had been thrown into the box. Parts were missing. Ordered light fixture (not inexpensive for what it was). Glass was broken, box was intact. The vendors on Amazon are not held accountable for the crap they deliver. After putting two carpet cleaners together only to find out that items were missing, brushes were broken, dispensers didn't fill I have had it with Amazon. I have never had this problem with Walmart. Tired of being abused by Amazon vendors. I will no longer buy big ticket items from Amazon.

Multi-Use Bag Buddy Support Stand - Hold my grass clippings and leaves securely in the stand. Easy to assemble. The only reason I gave it a 4-star is there is no metal tray or support at the bottom. I would still buy another one or recommend it to purchase.

We are Amazon Prime Members and ordered a ton of office and home items for our new office for a move. We timed the arrival of a desk to coincide with start dates, and we did not receive a desk but a shelf. Therefore, no work can be done and now we have to go buy a desk in order to start work. When I asked for a supervisor, Carlos ** at the customer service ph# 888-280-4331 offered me $8.00 for my trouble when I asked what he can do to compensate me for my inconvenience. He was rude and condescending and I am tempted never to order from Amazon again. Horrible experience that was not due to my fault but their inadequacies, and no real compensation for my trouble either. Somebody from Amazon needs to compensate me for my trouble. Photos attached of the desk we ordered and the shelf we received, which UPS is picking up.

If your order is over 35.00 you get two free day shipping. It took them three days to ship the product and now it's going to be here in 7 day. That's a 10 day turnover. The order was over 60.00. Time to quit Amazon.

Amazon - where they quickly take your money, send you broken or crap products and refuse a prompt refund. Just got off the phone with customer service. To say the least, Amazon has gone downhill over the past 2 years. Just canceled my Prime membership and will be filing a credit card dispute. Stay away. It's not worth the hassle and they couldn't give a care. If you want to pay good money for inferior product shop Amazon.

I started to set up a "seller account" on Amazon. They did not accept my credit card, explaining that it was a "debit card" and they don't accept debit cards. I just closed the window and assumed I couldn't set up the account. Then - THEY CHARGED MY BANK ACCOUNT $39.99 ANYWAY without my consent. I called the "help" line a dozen times, talked with as many people - most of whom are located in Singapore - and they gave me nothing but lip service. "We'll see if we can help get that refunded..." etc. I don't consider this a "refund" - but a THEFT - as they refused to allow me to set up a seller account.

I order P480 Micromax TAB last week and made full payment over WEB shop. Now see the sequence of activities. It was promised to be delivered next day (13th April 2017) as booked under Prime. It was actually delivered 9.30 PM on 14th April. When open the device was DEAD on arrival. Contacted to customer care. They mentioned to visit Micromax Customer Service Dept and get a certificate. Communicated over email to Amazon on 14th only around 10.00 PM. Next Day (15th April) visited Micromax. After lot of back and forth they issued DOA certificate and packed same. Advised us NOT to open sealed box. We shared the scanned copy with Amazon Escalation team. They mentioned replacement NOT possible, ONLY refund is possible. I said OK. They generated a refund order.

I recently received a format letter from Amazon that I had abused a customer on a discussion board. I contacted the customer service department to make sure that they had the right person. Many people on their board post their comments under "Amazon Customer." None of my posts were deleted, and more than one person posted a comment. One customer, however, made eight comments about my review of a novel. All of his/her comments kept saying the same thing. This book is plagiarized and that no one should read it. The book, To the Sky Kingdom, in its original format was written in Chinese; I would not know whether it was plagiarized or not because I do not read Chinese.

When you push the return button screen, it will take you to the page that says return which is auto selected by the computer and underneath that there are two options given where to refund your money. The first one is already auto selected by the system with fade orange color that is called Amazon Gift. If you do not notice that, your refund will go the Amazon Gift. Thus, unless you buy an another item, there is no way to get your money back since they are going to blame you that you made the selection and they can't do anything about that.

Please add a method enabling the customer to request a delivery window. I have all my packages sent to my business address for security purposes. Unfortunately my business closes at 4:00 PM and your delivery people are very seldom here by then. If I put a message on "Gate Access Codes" stating this is a business and it closes at 4:00 PM. The packages most always say "Delivery Attempted At 4:31 PM/Business Closed". The last 2-nights this happened, April 12th, 2017 & April 13th, 2017. We were in the office, lights on doors unlocked... never saw a delivery attempt on either day, yet the delivery person claimed to have been here??? What's the use of having Amazon Prime if your delivery system is so poor?? PS, couldn't figure out how to attach the receipt??

Very bad experience ever. I have bought Redmi 4A and wanted to return it so they are saying we could not. However, unit having issue and Amazon is saying to diagnose that on basis just a app. I completely against this type of thing and I wanted to return this unit.

I was an individual seller on Amazon. Which means I have a couple of items that I wanted to sell, but I am not a business. I listed 3 items on Amazon after making an account. Fast forward to yesterday, I receive an email, one of my items have sold! In order to get the buyer address, click link, then find out my seller account has been deactivated. I called seller customer service to be told 2.5 million accounts have been deleted, but they left the merchandise on the website for sale. There is no way to re-activate my account, no way to send the product to the buyer. This is poor customer service on both the seller and buyer end. Very disappointed in Amazon. But it does explain why I have not received the last three orders that I placed as a buyer! Very frustrated with the whole Amazon experience lately... maybe I will have to go back to traditional shopping at a brick and mortar store.

Amazon used to be a great company. Sometimes you would get your order within two days, free shipping. Apparently they realized that nobody would pay for their "two day shipping program" if they continued to provide excellent shipping service. So if you pick "free shipping" then check your order everyday and it will say "preparing order." Now that preparation takes a full seven days. Once it is shipped regular, it usually takes anywhere from 2-5 days to get to you. I have gotten some things a full two weeks after paying for the order. So Amazon has lost a lot of my business to Wal-Mart (free 2 day shipping), and any other online sellers that seem reputable. You order something from a random seller, and they put it out for shipping ASAP, so you do not have to wait one week as an Amazon Penalty for not buying into their shipping club.

Amazon used to offer great service, but not anymore. I've stopped buying from them and cancelled my $99 Prime service. They no longer provide 2-day shipment as agreed. They've changed their delivery service to include UPS SurePost for home delivery. That requires several extra days, and USPS simply will not deliver anything to my door. If a package will not fit into mailbox it is returned to P.O. for pick-up.

I ordered some moving boxes on 3/31/17. I placed an IDENTICAL order a few days later. The second order arrived as scheduled. The tracking number on the first order showed that the package label was printed, including the package weight, but for some reason, the package never reached UPS. I requested a replacement package as soon as their website would allow. Now they claim the moving boxes were not in stock, and that the manufacturer didn't provide any details on when or if they'll be back in stock. It makes ZERO sense that my second order, placed a few days later, WAS in stock, but my first order supposedly was NOT. The package HAD to exist at some point, because they printed a shipping label for it, including the package weight, which they would not have known if the package didn't exist.

I bought a phone and paid for overnight shipping. When it hadn't arrived by the original delivery date, I logged in to find that it had not been shipped yet. I tried to cancel the order, and was told I couldn't. I contacted support who first offered me a partial refund, then a full refund and the phone for free, then a 100 gift card, all in the hopes I'd not cancel. All I wanted was to cancel and get my money back. The next day I logged in to see a gift card balance for the value of the phone and the shipping. I went to use it, and it vanished. I called Amazon and was told "there is a glitch, we can't refund you, but here, have $80 in promo credit to reorder the phone". I tried to re-order, and there was no promo credits at check out as promised.

Horrible experience and never again will I buy anything from this company. Ordered a ring which didn't fit and exchanged it for another size which unfortunately didn't fit well with my e-ring so I returned it as well. They won't refund me the money. I have both UPS tracking numbers proving both items were returned, I emailed, called twice (was on hold for almost an hour) and no result. It may have been a good company years ago, but it is no more. I had to learn the hard way. Looks like now customer satisfaction comes... Last for them, pinching pennies comes first. I'll make sure to tell everybody I know.

Pay more for Prime and get less! Bait and switch delivery unacceptable! Website promises delivery date EARLIER than the ACTUAL delivery date once the order is placed (when ordering within window of time the website states). Website states "Get it tomorrow, April 11. Order within 17 hrs. 45 min. and choose same day delivery at checkout." This deception occurred today and same deception occurred several other times within the past 6-12 months. Totally unacceptable! I talked with customer service rep Kadene, then at length with supervisor Aseem. No action from either other than apology. No customer compensation. Nothing! Stock prices soaring. Customer service declining. "The Most Customer Centric Company on the Planet?" Really? Get a new tagline, Amazon! Or start delivering on promised delivery!

Can't find products/terrible customer service. Amazon service reps are just warm bodies these days. They are unwilling to assist, investigate claims or help for sellers and buyers alike. As far as misleading feedback in making decisions about the seller... IF they are FBA sellers, Amazon promises to remove negative feedback if something is damaged or delayed in shipping that is Amazon's fault or will affect a sellers' ratings. I have had to make multiple attempts the past few months and I may as well be talking to the wall. IF you can understand them is a 1/4 of the battle. It's not the Amazon we all once knew and loved.

We purchased toilet paper on Amazon 4 months ago. In January they said it's going to be delivered in February. In March they said it was delivered in January. Four months later we don't have toilet paper and our review on Amazon was blocked, so they cover this scam company "selling" toilet paper. Nobody from Amazon contacted us to resolve matter, charge is still not reversed. There is no button "contact seller". Huge scam! Customers be aware - you order, get scammed, Amazon blocks your feedback and keep scamming simple people and most interesting part seller is Amazon.com LLC. :)) Of course they don't want people know they are scam.

The Amazon Warehouse sent me a used version of a camera lens which was described as "Like New" but what I received was a lens someone cross threaded a filter on and then tried to sell to someone else and it obviously was not inspected by Amazon before it was shipped. One would think it would be safer to order a used item fulfilled by the Amazon warehouse, but that is obviously a false assumption. Once I realized what had happened, I figured no worries because Amazon has an excellent return policy. Well after Amazon has received the item and has had it for 4 days, I was just informed the refund could take 2 weeks by customer service despite their written 7 day policy on the Amazon Website.

Since March 29, 2017 I have been trying to purchase a Brother CS6000i Sewing Machine at Amazon.com. The first one I purchased was from seller "Will Retherford." The next afternoon on March 30th I received an order cancellation. The cancel reason? Technical problem, the email said. So on March 30th I ordered the machine a second time from seller "WI_RN_Student." The next morning on March 31st I received an email confirming that the sewing had indeed been shipped out to me. A few days later on April 4, 2017 I received an email from Amazon stating that I was being refunded for the machine. The reason for the refund? Account adjustment, the email said.

I ordered and received 12 cans of Cento Tomatoes. 11 of them were dented at either the top or bottom seam or both. USDA website says safety of food inside such cans has been compromised and should not be consumed. They were double boxed. Outer box was flawless, inner box showed signs of wear and tear, but no sign that could explain how the cans got dented. My first attempted review was 1-star because almost all cans were dented. Amazon rejected it but said to try again after reading their guidelines. So I read and could not find anything which said one could not comment on product defects, but altered my second attempt by giving the product 2-stars (It was more important to me to let fellow Amazon shoppers know the cans were seriously dented than to quibble over "stars".) It too was rejected. They said I had reviewed the seller, not the product, Reviews of the seller are to be posted in a different spot and they gave me the URL.

I brought a used book from Amazon, for $18, and found out the total cost $60, so cancelled the used book order, within the hr, and got email confirmation, and also, cancelled online. Zoverstocks do not answer customers emails UNTIL they say... 'a couple of days', but, DO ship the product and send you an email within 12 hrs! (I would have liked a confirmation of cancellation instead!) - I buy books online, first time ever, I've been charged $40 for post/hand charges! for overseas, for a small book. It is 2017 not 1720, an electronic age, Zoverstocks obviously, do not reply to cancellations, HOWEVER they DO send you an email, for telling you the used book is shipped - when they totally ignore your email for cancellation (remember, order was cancelled, within the hour, after ordering the book, which is acceptable).

It was a bad experience with Amazon. Delivery man not willing to deliver the product to given address. He asked to collect the protect from 5 km distance; I informed the same to Amazon multi-time, I got auto-acknowledgement each time; if I called; they are reading the same script. Now it's more than 10 days showing "Out for delivery". Note: one mail from Amazon says, "Amazon.com" is international, it won't cover India's (in) issue. Dissatisfied reviews won't displayed in Amazon.in.

After the CSR greeted me and asked for my name, I provided my female name and the CSR continued calling me SIR!!! I corrected that CSR and explained that I am not a SIR but Mam and he continued to apologize calling me SIR. I asked to speak with a supervisor and he placed me on hold and picked up about 2 minutes later pretending to be a supervisor. I then asked to escalate this call to a manager. He again placed me on hold for about 2 minutes and answered pretending to be a manager. I know it was the same CSR because he had the same issue with his voice sounding far away.

I have purchased from a seller on Amazon.com and did not receive the order. I have sent numerous letters of reply to the seller with no avail. I feel Amazon should be held responsible for the purchases made on this site as they are the ones allowing these sellers to advertise their products. I thought Amazon was a good place to shop, but after my experience dealing with them, I would not recommend anyone purchasing from them.

After years of disappointment lately with Amazon, they've managed to keep their record intact yet again. I just bought a solar panel, paid the extra $16.99 to receive it the next day. I track everything down to my keystrokes when I correspond with them anymore. 5 days later it may get here... but the refund for the shipping isn't posted and doesn't show pending. The refund for the "lost" product they indicated would happen hasn't posted and isn't pending either. This has happened 18 times now in 11 mos. with orders shipping by UPS who never makes consumer deliveries before 630 pm and doesn't deliver on weekends. Hey, that's who gives Amazon the best deal obviously. This has happened 2 times with USPS products, and once with FedEx. I've spent just over $27K with them in that time frame as I'm a business out of my home address. I've spent $71k in the last 20 months and well over 100K total with Amazon.

March 24/04/2017, I ordered Vivo V5 plus in Amazon with Best offer seller & estimated date of delivery will be 29th March to 1st of April 2017. I requested to the customer care same-day itself, "We have occasion on 29 of March 2017. Please deliver the mobile handset Vivo V5 plus on or before" & Customer Care executive said "We will deliver it on 29th of March" but I haven't received it. Then I expected at least 1st of April but I haven't received the item. When I called to customer care several times on same-day (01/04/2017) their response was good and they placed complaint a to z guarantee claim on the best offer seller. And Today (03/04/2017) when I called to customer care and said I received the mail from seller stating on 7th of April I'll get the handset.

My experience with Amazon was to BAD. I ordered JBL FLIP-3 PORTABLE WIRELESS SPEAKER on 25 March 17. And on 26 March I received the order but in the box I got 3 pieces of STONE instead of wireless speaker. And they said it was the mistake. Fake.

I found a cast iron teapot on Amazon and found it listed "from $18.00". I tried to purchase it for this price and could not find the vendor or detailed listing on their site. I emailed them asking how I could buy this item at the listed price and got an email that was vague and patronizing. I asked again that they answer my question, and they refused via email. I asked one more time and did not receive a response.

Amazon has went the way of Walmart for Customer service the quality has went down. Calling Amazon is more annoying than wasting money on a product that reviews Amazon has carefully screened to make you want to purchase it. The reviews are misleading and paid a Rosy picture of what Amazon wants you to believe. I have found little to no Customer service in the last few years and the company has no desire to improve the image. The prime is waste of money if you are looking to receive your purchase in the two day shipping. The abate for me is closer to a week. Amazon once was 90-95% of all my purchases and now makes up less than 5% of them.

Living outside the United States of America makes it hard or expensive to buy a lot of articles. Amazon.com has changed this for me for a long time. Interface is super user friendly, inventory of items is pretty much limitless, customer service is one of the best I've found and my information is 100% secure. Never had an issue that they haven't been able to remedy. Will highly recommend to anyone (and do every chance I get).

A lot of issues with the orders now, they have been taking a long time to ship and denied me a refund for some children's boots which I never received. Ridiculous! To make matters worse, when you call they are not very helpful, I will not be using Amazon any longer.

Amazon.com... Buyer Beware!!! I've been doing business with Amazon for years because I felt safe doing business with them over the internet... I bought a back brace through Amazon last week after much checking and pricing, but thought Amazon would protect me from price gouging, poor quality, & rip offs. Not so! The brace arrived today and I found that it runs small, so I called the customer service # on the packing slip and guess what? Amazon charged me $25 MORE than the brace company charges.

I am a Prime Amazon customer that orders items regularly on the site. I truly appreciate the quick response and effort to solve problems and concerns I have had with items and shipping. I have not experienced other online companies that are as accommodating.

On February 8 I placed an order with Amazon. Today March 22 I am still waiting for delivery. I am starting to smell a rat. At this stage I wonder if I will ever receive this order. Where is my parcel?

I called Amazon regarding this purchase (of an Acer laptop - listed as NEW by seller Silicon Depot) due to the fact I was given a broken product. The issue was a hard drive failure that slowly manifested over time. After about 4-5 months, the laptop was unusable. Typically the seller offers the warranty after 30 days, and on electronics like laptops it is almost always one year. I contacted the laptop manufacturer (ACER) and was told one year warranty. The manufacturer has online warranty claim on their website via serial number. I used the serial number of my supposedly new device, and the MANUFACTURER listed the warrant as expired as of 2013.

Until today I would recommend everyone to use Amazon but today I have changed my mind. I have ordered on Amazon one month ago. They did not send item first. I contacted with customer service representative after 15 days. He was very rude, and not helpful. After one month passed I contacted again. She was kind and told me they will send with priority shipping with no charge as excuses which was ok.

Abandon hope if you value free speech entering questions or reviews on Amazon's products, particularly if they reflect badly on their paid suppliers in terms of pricing or delivery. Off limits are any shortcomings you would care to report about a supplier's poor delivery. I attempted to report false advertising when the ad boasted immediate 3-4 day delivery and then unilaterally changed the terms and the product was ultimately received more than a month later. (If you note the product's origin is China, take delivery promises with a grain of salt.)

Hi all. This is just to remind you guys that if you are buying anything from online please verify its MRP before buying. Xperia X priced at Amazon on 17 March 2017 is 29,892. At Sony official site the price is just 26,990. I informed Amazon about this price discrepancy and they replied back saying it has been notified to their respective team and will be addressed soon. But it's been weeks and no follow-up came from them.

I had a delivery issue with the same item 3 times. I have wasted hours chatting with idiotic CSR's who barely speak English and simply copy and paste the same nonsense over and over again in a chat and offer me "free month of Prime". This company has gotten too big for their own good and can no longer, or are no longer willing to provide service the way that they need to. Time to buy local again!

I've spent thousands of dollars per year with Amazon, leaving many great reviews. The ONE time I attempt to leave a one star review with a valid explanation of why (broken product, no refund from their third-party seller), Amazon refuses to post the review. There is no profanity or negativity in the review; simply a stating of the facts, yet Amazon won't post it. This is more upsetting than the company who sold me a defective product. I expected better out of Amazon! What good are reviews if they only post positive ones? They won't tell me what's wrong with my review, but point me to the generic guidelines by which I am already abiding. Guess what, Amazon: You, too, can be replaced. I can shop elsewhere!

I open this Consumer Affairs to specifically complaint about Amazon. This company makes you sell your books for $0.01. One cent!! Then gives you $3.99 so you ship it!! Then collects $3.98 in FEES!! AMAZON is bad for you. For readers and for sellers. Is monopolizing the industry of readings and books. Perhaps they want to brainwash you, use you, or make you buy their gadget. Think about it.

My product was supposed to be delivered on 10 of March 2017, but was not delivered. Reached to the agent many times but they didn't pick my phone. Then talked with Amazon CUSTOMER SUPPORT twice. For the first time they told me to wait for 24 hrs and the second time, told me to wait for 05-06 hrs. Parallel wrote 3 mails to Amazon from Amazon app asking, "Where is my Order?" Still didn't got any reply/updates and also don't know WHERE IS MY ORDER.

It began with all the fake reviews; then there was the fake products; then there were the shoddy products; then there were the attempts to purchase qualified items without the shipping fee but them still charging the shipping fee; then there's that constant PUSH, PUSH, PUSH to be a Prime member; then there's the times purchases were bought under Prime to get fast shipping but Amazon taking the order and payment and NOT doing the fast shipping; now there's the asinine practice of showing a price which then goes UP when you click on that item because it's only that low price if you order a continuing supply.

I subscribe to Prime mostly for the free quick shipping and easy returns if needed. If I could just go to a store and buy what I want all the time I would, but the internet has stopped that. Sometimes it's the only place to find things. So I ordered an in-sink soap dispenser from Amazon Prime with the seller being KES. It ended up not working in the sink I needed it for. I ordered it 4 days ago -- it arrived 2! I went into my Prime account to get a return authorization. It states that the window to return this has closed -- as of April 7, 2017!

I purchased a Honor 6X from Amazon online. It was a prime delivery. But they have not delivered the product on time. I was calling the courier boy continuously but didn't get any response. At the end, he answered my call and his behavior was very disgusting. Being a girl I can't tolerate such kind of silly attitude of your courier guys. He asked me to wait for the product in the office and still he has not come. Now I am waiting for my product and still I am not getting any response. I am calling him but still he is not answering the call.

I had an issue with my 10 month old Kindle paper white. I was told it would be replaced with a NEW unit. The replacement ended up being a refurbished unit. Amazon policy does state the replacement could be refurbished OR new, however, since I was told it would be NEW, I expected NEW. I talked to several customer service people, and kept getting the runaround. They had access to all the calls I made, and agreed as to what I was told, but yet they decided not to stand by what their company representative told me. Instead of making a customer happy, they would rather make an unhappy customer.

Upon opening the packaging of my new ASUS ROG Laptop from Amazon Prime and from a fulfilled seller, I realise the product has been used before or is a refurbished product. The company seal is missing, the packaging is not right, the battery is already connected to the machine (please look at the attached pictures). I was confident that the customer service would be able to help me out in replacing the laptop but shockingly NO. They just keep going about their policies. On my first call (Wednesday), the Customer Service Executive (CSE) after talking to his team, arranged a pickup for the laptop for the next day (Thursday) and gave me a time slot (11 - 2 pm) and guaranteed that he would try his level best to get the new laptop delivered by Monday.

Over time, Amazon has deteriorated. Amazon Prime seldom gets an item to me in two days, selection of Prime movies is abysmal, and most importantly, quite a few items are no longer the best bargain around. Clicking on "Shopping" in Google frequently brings up better bargains -- good competitors to Amazon emerge. Amazon once stayed away from charging state sales taxes, but now embraces them voluntarily and enthusiastically because of its overt liberal political stance -- and the chance to charge vendors for its required tax software. Additionally, Amazon has a record, documented in media in several countries, of not treating its employees well through overt supervision and inadequate pay -- which fuels Amazon's desire for more undocumented workers.

Bought a teakettle for $40.00. We used it a few times and the handle started to become loose. Wanted to return it for credit. Didn't want another one since we felt it was poorly made. Run around from Amazon and manufacturer who refused to take it back because its not their policy. Stuck with the $40.00 piece of crap kettle with a defective handle which on their box they tell you not to use if the handle is loose. Terrible customer service policy. Will never order anything again from Amazon. Never would have had this experience with Bed n Bath, Penneys, Sears or Macys. Cost me $40.00 for that lesson.

Amazon spent a lot of time with my purchase, therefore my travel to New York today to buy some equipments can be unsuccessful. Up to now, 65 hours later, I don't know if my orders will be accepted or not. I am afraid to purchase in another place and my orders in Amazon be approved. So, I need a decision from Amazon to decide what to do.