Shutterfly Reviews
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About Shutterfly
Shutterfly creates personalized photo products and gifts such as photo books, cards, home decor and prints. Since 1999, the company has utilized customer images to produce custom items for personal and professional use.
- User-friendly interface
- Fast shipping options
- Variety of customization choices
- High shipping costs
- Inconsistent product quality
- Delayed customer service responses
Shutterfly Reviews
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Reviewed July 5, 2017
They have an easy upload process of selecting your photos and it uploads into albums. Also drag and drop feature makes it easy to help you decide what you are looking for. When putting an item together all you have to do is drag and drop a photo and you can see the item, what it would look like. Pictures always seem to come in high quality and they always have great promotions running. They also have tons of items to choose from. The only thing I dislike is having to wait to get my item but unfortunately that would be any website you order from. Service otherwise is great. Have never had any issues with products ordered and they come as I ordered.
Reviewed July 4, 2017
Shutterfly offers discount and has multiple format for different occasions. It depends on what do you need it for. I also find it very useful about printing services. It is fairly easy to work with this company. The website looks good and is easy to navigate and understand so it is not hard to find what I am looking for. I wish there is free shipping with no minimum ordering charge. I find that it is easy for me to deal with company that offers that. I'm very satisfied with Shutterfly.
Reviewed July 3, 2017
Shutterfly enables users to create personalized photo gifts (including photos and text) such as Samsung Galaxy and iPhone cases, photo books, wall art, and home decor. Fun and great price and great options. But I dislike the time to do my own design and getting it ready. Other than that it is very easy to use, create an account, uploads photos from my gallery and easy to print or have them print and send to me. I use it a lot during the holidays for gifts for my grandkids and kids and they all love it.
Reviewed July 3, 2017
It was easy to create an account and download my photos. Very easy to do and to help someone get what they wanted too. They occasionally provide promotions for free prints, etc. They offered competitive pricing with others. I also like to put all my photos in one place and then only selected the ones I wanted to print. I like the convenience of Shutterfly but it could get expensive for all the things we like to get from there. I don't like that I have to wait for my photos to ship to me too.
Reviewed July 2, 2017
The quality of their photos is amazing, their shipping is fast, and their discount for pictures and shipping is always available. They have beautiful photo books you can make or have them make them. It’s fast and easy to make an account and upload quality pictures. It takes only minutes depending on how large or small the photos are. Zooming and cropping are easy tools to use. Their website is absolutely flawless. Their customer service is accurate and they are very friendly.
Reviewed July 2, 2017
I used the service for the first time and was pleasantly surprised how easy it was to upload the photographs I wanted to print. The system walked me through step by step and frustrate free. Also, the prices and variety of services are excellent.
Reviewed June 29, 2017
It's easy to create account, upload my pictures, create a calendar, and make birthday, Christmas, Valentine's, and anniversary cards. Love fun, good times with friends. I like the good prices, nice backgrounds to use, create great memories of the kids, family, friends' wedding, graduation, dinner party, engagement party. However, selecting the size of the images needs to be bigger. I want really big pictures, plan to share on Facebook, Twitter, Tumblr, Pinterest, Google Plus, Reddit.
Reviewed June 28, 2017
I like the easy process of being able to upload my photos whenever I want. I can easily share my photos with whomever I choose, whenever I choose, wherever I may be at and there is no limit to how much I can share. I like the instant fix on photos that need touching up too.
Reviewed June 26, 2017
I love how there are so many options for photos. You can make customized books. You can put your pictures on different items. You can make many different sizes of your pictures. The only thing that would make this a better site would be for more discounts or also having some type of loyalty program that rewards you the more you use the site. Otherwise I absolutely love this site. From the ease of learning to maneuver through the site to having so many options on how you can print your pictures, from regular pictures, to customized books, to having your pictures put on mugs, puzzles.
Reviewed June 19, 2017
I used Shutterfly to print my wedding photo thank you cards, and the process was incredibly easy. I just made an account and uploaded my photos. There were so many card choices, and my cards came out perfectly. Honestly, there wasn't really anything I disliked about Shutterfly or the photo printing process.
Reviewed June 18, 2017
I have had nothing but a positive experience with this company. The company makes it very easy to create an account and upload photos as to work on different projects. They allow the user to create albums for different occasions. I like that I can use this service on my mobile phone via the site's application and that this company assists in all aspects of the process. The only issue that has ever risen was a shipping error to the wrong address which was fixed within a day.
Reviewed June 17, 2017
I love that Shutterfly provides a place where you create a memory book with all your pictures using your own creativity. They also always have sales or coupons during different holidays that is attractive to a consumer. It was easy to create an account. However, sometimes creating a book can be overwhelming when doing it yourself for the first time. I had so many pictures to go through and organize when trying to create a memory book. There are quite a few templates to use and then you have to purchase some clip art and it was an item on the pricey side. Also, it was difficult because it is time consuming trying to upload pictures and create memory book.
Reviewed June 16, 2017
It was very easy to download the app and create an account. Uploading photos to their app and website are fairly simple and quick. I like the promos they offer each day. They have numerous amount of products that they offer to have photos printed on and they have fast shipping. The quality of their photos is great as well. However, they send out daily emails. This can be too much when I'm not in the market to be purchasing any photos or other products from them. Also, their app has limited items that they offer versus their website.
Reviewed June 15, 2017
When I used the service, I remember it being simple and easy to use. I remember uploading the pictures in just a few minutes. The pictures looked very good in the albums. I was very pleased with the final product. Also, I liked being able to choose which pictures to print. The service was very user friendly and not difficult to use in the least. The first time I used the service I was also given a free album. Better or more advertising would help the company. I forgot the company even existed until today.
Reviewed June 14, 2017
Very easy to create an account, upload pictures and print them. Lots of options to customize my prints to my liking. All many different things to print on pictures on not just traditional print outs. Great customer service. Delivery was also very fast. Some of the customized options can be a bit difficult to grasp but it could be more of an user error than a company error. However, I ordered a pillow and both times it came with red stains on it. Also when they print the traditional prints they don't care too much about what they chop off when they cut it down to size.
Reviewed June 13, 2017
They have good deals all the time on many different products. They are very good on letting me know when my order will be shipped and will be delivered to my house. It is pretty easy but sometimes it takes a long time to upload the pictures. I also don't like that they try and sell you other things when you are just trying to print pics. Also, I don't like that the app and website are hard to integrate and my app doesn't work great on my phone since it is an older phone. I also can't get a phone case for my phone since it is an older model.
Reviewed June 11, 2017
I like the convenience to have my pictures delivered to my house. They're good picture quality, good selection of themes and they have many items to choose from. The prices are good overall and it became a tradition in my family. But I wish it had more options for themes. Once I got a gift card for the app on my phone just to find out that the app on the phone and the website are completely different. Otherwise, it was easy to create an account and use the app and the pictures came out amazing. I also got candles which smell very nice and people were very happy with it.
Reviewed June 10, 2017
The quality of the finished product was satisfactory. My album looked professional, I received many compliments on it and I was happy overall. However, it was very time consuming to create an album; by the time I logged in, uploaded photos, selected a theme and actually laid it out, it was HOURS! They could improve by streamlining the entire process.
Reviewed June 9, 2017
It was easy to search and upload photos and then to drop them onto the page I wanted. The photos were saved in my account and I could access them later to finish the project. I was able to create a calendar using personal photos. It was easy to use and looked great! The format could be changed on each page and colors and layout were fun to work with. I would have ordered 3 or 4 if there was a decent price break when ordering multiple calendars. My mother and sisters would have loved one of the calendars but the price was high for copies. Overall it was a fun experience.
Reviewed June 8, 2017
It is very easy to customize your photo project, they provide great backgrounds and templates and make everything easy to use to make great looking, original and fun photo items and gifts. I have been more than happy with everything that I have ordered from them. I always get my orders on time and they always look great. I will be using them again soon and I would recommend them to others.
Reviewed June 7, 2017
I like that Shutterfly website will hold my photos after I upload them. They will also save projects that I am working on. The codes and promotions they have are good, if they are not expired. But I dislike Shutterfly's business practices that concern codes in instant win games, and then they are always expired in one or two days after winning them. It is difficult and slow to upload the photos. It's also difficult to get a hold of anyone in their customer service department. Their shipping is fast and the quality of the projects are just okay, nothing spectacular.
Reviewed June 6, 2017
Signing up for an account was super easy and didn't take very long at all. The photo printing was quick as well. All I had to do was upload the pictures select the ones I wanted and boom I was good to go. So easy I just love it. I also like that they offer so much stuff. They have really cute items and I like that you can do anything with them. I just made a scrapbook through them. I thought it would be hard but it really wasn’t. I am very happy with the outcome. I have been using this company for a long time and I really do love them. I think if I had to change something it would be the prices. I get a lot of codes for money off but it seems like I am always paying a ton for shipping.
Reviewed June 5, 2017
It was easy to save all of my photos and layouts after I edited them each time. Also, delivery is very fast at very reasonable prices. It was efficient and very quick to do. It's also very easy to upload the pictures and to create an account. And it's nice that they save all of your photos and projects for future use. But they could have more options for their photobooks and they should offer free delivery on any order over $25. They should also have more coupons and deals.
Reviewed June 4, 2017
The Shutterfly printing service is easy to use and gives you lots of inspiration ideas. It’s the best website for printing pictures of high quality. You can also receive help from their online community.
Reviewed June 3, 2017
Shutterfly is a great company that is very user friendly both on computers and smartphones. I have been using them for years and always make a calendar for work that is always high quality. I just recently ordered hundreds of prints and got a great deal on the package. I love the low prices and quality of the items but it seems like the shipping costs are always very high and they do not offer free shipping often if at all.
Reviewed June 2, 2017
Shutterfly has fast service - it was easily accessible online. The services they offered matched the services which I was searching. It was easy to create an account and the upload of photos and repositioning was easy. I was making a birthday book in celebration of my mother's 80th birthday and I was able to change pages quickly - almost effortlessly. The end product was attractive and well received by the recipient. However, I was unhappy with one transaction - it was delayed with no communication to me. I contacted Shutterfly many times - talking with several different customer service personnel. It seemed they had no continuation of service or no communication between personnel.
Reviewed June 1, 2017
Creating an account takes no time at all and all information is kept private. It is very easy to upload photos. I like that I can choose the photos and sizes and it can be delivered to my home quickly. But sometimes my photos will come in blurry or with heads cut off and there is no way to fix that problem. Also, I don't like having to go with a local company and have to go to the store to pick them up.
Reviewed May 31, 2017
The website is visually appealing, easy to navigate and user-friendly. I like the options available such as coffee mugs, calendars and other items not normally available in stores. However, the company should invest in opening Flagship stores where the products can be automatically made right then and there instead of having to wait a week for the product to arrive at the home. Start by opening them in major metropolitan areas.
Shutterfly Company Information
- Company Name:
- Shutterfly
- Website:
- www.shutterfly.com