Shutterfly Reviews

Ordered cards via app. Received glossy picture and not card stock paper. Spent the same amount of money in past for card stock. Waited 28 min on hold only to be told that’s what I ordered. $55.00 for 75 glossy cheap paper cards and that’s with 50% off. So you’re telling me $110.00 for cards that is the same paper you use to give away free pictures every day. I have been using Shutterfly for years, not anymore!

Beware of Shutterfly trying to sneak higher charges in! I spent Hours yesterday putting together photo books and greeting cards before the 50% off everything sale ended. I was still hours away from the end of the sale day but once things were in my cart I noticed the prices on some items doubled once I went to check out. If I removed them from my cart and put them back in the price corrected itself, but when I went to do this on a second item the first jumped back up in price! It was infuriating and took forever. I finally gave up and tried to just order two things (accepting I would pay double for one) and then it said the shipping was no longer available. It said that no matter what shipping option I selected. So after hours of frustration and time wasted I have Zero Christmas presents and will be starting over with a different company.

I've order coffee mugs as gifts from Shutterfly at least three times now and put pictures of our kids on them for my parents. This time the image quality was significantly worse than in the past - noticeable pixelation/granularity in the white range that was not due to the quality of the original images - some of my uploaded images were better than those for my past projects. I'm looking at two of these mugs side by side as I write this. Other than the image transfer to the mug, which is still acceptable, just not as good as in the past, the mugs appear fine.

Great in the past, but terrible this year!!! Attempting to put together our annual family calendar. This has always been a fun experience, but not this year. Photo download is a nightmare. Selected 150 pics from our computer to upload. Only about 90 uploaded. The others that would not load are from the same camera and in some cases in sequence. I even tried to upload individually without any success. Customer service responded with a lot of double-talk. One of which was that I need to check "color space" on the photos. Very dissatisfied and will probably not return to Shutterfly in the future! Does anyone have another site that can be recommended?

I found my dream wedding invites on Shutterfly through the wedding shop and picked the popular gold foil themed cards. I ordered an entire set of invites, RSVP cards, and enclosure cards that normally cost over 600 dollars without any promotions. Everything seemed to be going smoothly after I designed and placed my order until a stranger found my email and messaged me about how they received my WEDDING ENCLOSURE cards. I didn't think much of it until I realized that all my personal information was on that card. At least this person was kind enough to notify me what happened. A few days later, my order was delivered and as expected, my wedding enclosure cards were missing. They only packaged 19 out of the 70 cards that I ordered. Things seemed even more strange when the 19th card I found in my pile actually belonged to the girl who emailed me saying she received mine in addition to hers!

I had a HORRIBLE customer service experience with Shutterfly today. They’re money hungry, and I think they’re in over their heads with the Christmas rush. The company allowed me to use a PO Box as my shipping address and then tried to charge me $20-something dollars to change the address when my Christmas cards could not be sent. Now I have to drive AN HOUR EACH WAY to the UPS center my cards are at to pick up my order because I refused to pay extra money to fix THEIR mistake. The rep I spoke with backed me into a corner and told me if I didn’t want to pay the money or pick them up, she would cancel and reorder for me and that they would not come in time to mail them for Christmas.

I ordered a personalized blanket 2 weeks ago. Was a gift for family we are visiting across the country next week. Was suppose to be delivered Dec 3rd. On Dec 6th get email it is on back order. Now I have no gift and no time to have the blanket made by another company. Do not understand why they waited 2 weeks to email me.

Shutterfly did not deliver the products I ordered, and when I contacted them they did not resolve the problem. I ordered 100 Christmas Cards and 100 envelopes. Received 100 cards but only 48 envelopes. Immediately contacted them and they said they would send the missing envelopes. The envelopes were not sent. Contacted them again and again. Got assurance they would send the missing envelopes. 10 days later still no envelopes. I will never use their services again.

There was a promotion for 10 free cards if you got that into your order in time. I did type it in before the deadline but did not get the free cards. Could not understand the customer service rep and could not get chat. My email messages have not gone through. Very frustrating.

I ordered three photobooks. Was charged $256. The pictures I uploaded are on the website -- I spent 2+ hours designing the book. When the books arrived they were blank. Not one picture was in the 111 page book. I tried calling twice each time with a wait time over 30 minutes on the phone. When I emailed customer service they responded with, "We'll give you a coupon for 3 free books". I tried using the "free book" coupon and it doesn't cover all the extra pages. Their free coupon would have still cost me $80 per books AND they have not refunded the original purchase cost of the books. Currently still fighting to get my money back. COMPLETELY DISGUSTED by their product and customer service.

I ordered ornaments and received them...they were perfect and arrived in good order. When I ordered, I entered a discount code for Tiny prints at 40% off as I thought that they were Tiny Prints goods; the catalogue shows both. I had difficulty entering the code (19 digits). I tried the other discount shown on the catalogue for Shutterfly (50% for cards etc., 40% off everything else. I sent an email asking how to get the 40%. No response sent a follow up email asking about the discount, again no response. I phoned customer service and was told that I was due no discount as the items were not Tiny prints and had shipped. The items are shown on Shutterfly's site online today at half the price I paid in mid November. The coupons on the catalogue say they are valid thru December 16.

I have ordered several things from them and was generally impressed with the quality. Then I ordered some photo books for a class final project. I paid an extra $25 for shipping to ensure they would be here in time for me to turn them in. It had a guaranteed delivery date. I kept checking the order status and it said it hadn't shipped yet. The day before my "guaranteed" delivery date, I called to see what was going on. The representative I got had a rudimentary understanding of English and was clearly reading off a script and didn't actually try to understand my problem. He provided me with a tracking number which was obviously useless if it hadn't shipped yet. I called back and thankfully got a representative who was able to understand me. She assured me they would arrive in time.

I, ordered very simple presentation/business cards. Only name, email and phone #. Huge disappointment when received, e-mail letters and phone numbers so tiny that only can read with a magnifier glass. In other words, NO proportion in the layout. Tried to reach customer service on 11/27/2018. Impossible even by phone or chat. Twice after waiting 40 to 45 minutes call was disconnected and was no chat available. After 3 days and 3 attempts the same day (2 of them automatic disconnected) was able to chat. After a detail explanation and picture of the card a representative named Octavia, argue that was my fault and add as a courtesy they will get the cards free, said that are useless and will be shredded.

The company spelled my name wrong on a Xmas card order. I waited too long to speak to someone who I could barely understand. She could not find my order by phone number, email address or street address. Once that was finally taken care of she wanted me to go online and start the order process over. I asked to speak to her supervisor and waited 10 minutes (no exaggeration) and was told the same thing – go online and reorder. When I refused he said that although it’s not “typical” he could do the reorder for me. Shutterfly screws up my order and he’s doing me a favor by taking care of the problem. Terrible service, never again.

Every year I order photo books for my 3 grandkids as a gift for Christmas... a year of memories. Three years ago, I received the books with all the pages loose... floating around the Christmas tree. They resent books... same thing. They didn't believe me, so I sent the books to them. 3rd time was a charm... all the pages stayed in the book. As I worked on the year-long phone book project this year, I was almost finished. Yesterday, went into my projects and found the photo book projects gone.

I verified my Christmas cards before placing my order and all the pictures slots (a total of six picture slots) were filled because it would obviously be nonsense to order a card with no pictures in it. However, when I received my product there were four open slots on the front of the card with no pictures. Basically, just white squares. I'm not sure what exactly happened because I am confident when I reviewed my final product they were all there because I have human eyeballs and wouldn't order an incomplete card to send to my family.

Ordered 2 photo calendars in November. When I received them they had year 2018. I called and asked why they weren't 2019. Told there is a box at top to put in yard. Said they would credit me 2 calendars but I had to pay shipping. Went to reorder had a hard time finding this box. When I finally did put 2019. Order kept showing 2018. Called customer service. They said if I hung on they would change year. 30 mins later told it's done. Go ahead and order. Needless to say still says 2018.

I uploaded two photos of owls for my card. Have used them the last five years. The cards arrived without one of the photos, the one in front of the card? Where is quality control? They said I could re-order for half off instead of redoing my card and not charging me. NEVER WILL USE THEM AGAIN!

I ordered 18 calendars as Holiday Gifts. The calendars arrived quickly, but two pages were cut wrong. The photo was not centered on the page - but shifted to the right, cutting off the edge of the photo, and excess space on the left side. Satisfaction is guaranteed on their website, but all I was offered was 50% my next order. I just spent over $200 with you, and you couldn't get it right, what makes me think you'll get it right the next time? Do not waste your time on their website, or expect anything close to customer satisfaction.

I spent hours designing a calendar for 2019. I wanted to put photos on birthdays and anniversaries on the bottom half of the calendar on the actual day. I ordered three times with a total of 5 hours on the phone with customer service to have this issue remain unresolved. In the end the printing manufacturer said it was the style of calendar I chose and there was a glitch in the system where the photos in the date boxes were light like a watermark. When I previewed my calendar the photos did not show up light. The representative told me to choose a different style, which meant start from scratch. She couldn't guarantee that a different style wouldn't do the same thing nor does it indicate where a style is unable to do this or there is glitch in the system.

I just received 80 4x6 prints and one 10x16 print that were so awful I had to throw everything away. The 10x16 print of a ballerina had her feet cut off, which is not what I submitted. Everything was fuzzy, the quality was awful. The 4 x 6 prints were all blurry and people’s heads were cut off, or group shots had people cut in half... also, not what I submitted. I used to have a dozen calendars made every year for my family but I will look elsewhere for this large project as I don’t trust Shutterfly with my business anymore. That my order even was shipped is astonishing!!!

My daughter is graduating college in December and wanted to create announcements with Shutterfly. The minute I tried to design something using their templates and program I realized that I should have stopped there. Very few capabilities to edit or change images or move copy around. Frustrating! I use design software all the time and never have to recreate and save every edit I make to a new named file. When designing it's important to be able to edit and save on the same file. If I changed something on the card I had to save a new version every time with a new name to keep all the files straight. This may work for some but not for me. I want to be able to open and save edits on the same file and create a new file only if I choose. (I really wanted to get them right and not have any issues.)

I am using Shutterfly mobile app for almost 2 years now. First I was very happy. Product I created arrived printed good, mobile app was working good, but since May 2018 it’s just started became worse and worse every month! I had to contact customer support for every photo book I created, because they arrived with print errors! Not just photo books, iPhone case also arrived not as I expected. More, they have problems with coupons. You think you will have free shipping, but it just reduce the price for your shipping and doesn’t give you free. The cart money count for your purchase is also wrong. So, be careful using this app, most likely you will be disappointed after checkout.

I consider myself a fairly tech-savvy person. I've worked professionally with photo editing for over 5 years now. When I recently got married and made an album for myself using another website, I had no problems...love the book. So, when I received a Shutterfly coupon with a recent purchase, I figured all the sites were probably the same for the most part and I'd go ahead and make one for my mother-in-law. I have been trying to get the cover photo of my Shutterfly book to work for the past 20 minutes and I still can't figure it out. I am beyond frustrated. It should NOT be this challenging! I expected SO much more from a company that has been around for as long as it has. I'm SO unhappy.

My how I wish I would have checked the reviews for Shutterfly before I spent a tremendous amount of time on their website building a photo book for my granddaughter's 10th birthday. I placed my order and paid for "Express Delivery" (what a joke!). It was noted that "Express Delivery" was "guaranteed" for the a specific date. I felt comfortable with this, thinking if they are "guaranteeing" the delivery date, they must mean it. After 4 days of no notice of shipping, I called CS and was told my project would be completed that day and shipped overnight. Still no notification this morning (day of "guaranteed" delivery).

I have used Shutterfly for personal items and have had success. However, I was running the yearbook for our school this year. The yearbooks came with every page having images cut off. When we previewed the yearbook through their program, everything looked fine. Also, when a picture was too close to the edge while we were creating the yearbook, the online system told us so we changed it. According to their system, none of our pictures were too close to the edge. I have not included the defective yearbook pages with pictures for the privacy of the students but words were cut off in every yearbook (see picture).

Over and over again products are received late or the order is wrong. Then they refuse to correct their mistake. Orders are NEVER on time. I just paid extra for expedited shipping. My order is now TWO DAYS late and I won’t have the product in time for my special event. Avoid them if you want your pictures or special gift to arrive on time

This is the 2nd time I’ve ordered an important gift from Shutterfly, only to find out that it wasn’t arriving on the scheduled time. This particular order, I even paid $29.99 So that it would be guaranteed to be delivered on time. It’s being delivered four days late, which means that we will be on our 10 year anniversary trip and I have no gift to give. Upon calling customer service to find out why it did not arrive as paid for and scheduled, they simply refunded the shipping and offered no other solution. I will not be counting on Shutterfly to deliver production on time moving forward. This is ridiculous and has literally ruined two family events, now.

I placed an order for a 54 page photo book and 2 day shipping on July 7th with a promised delivery date of July 13th. The guaranteed date was provided by Shutterfly. No further communication from Shutterfly happened after I got my confirmation email with guaranteed date of delivery. I had to call to find out about my photo book.

These guys are really bad. Gave them a big order for prints and received a really blurry useless product. Some have been printed elsewhere without a problem so I know it's them. They are now trying hard to weasel out of a refund. Stay away!

I spent days and many hours constructing a photo book on Shutterfly for Father's Day. MANY hours. I used their Father's Day promotion and made sure that the book was going to be delivered by Father's Day when I placed my order. I checked on my order throughout the process and - sure enough - the day before Father's Day, my order will NOT be delivered on time. Considering their products are for special occasions and marketed as such, it seems pretty obvious that an on time delivery is a huge part of their responsibility. This item was to be a focal point of an extended family celebration that will now not happen. If the item was not promised to be delivered on time, I would have spent the ridiculous price of expedited shipping. Very disappointed here after a lot of hard work and great financial expense. Do NOT trust this company.

I am trying to spread the warning of a problem I encountered that could affect everyone using this service. My images were ported over from another service I used for years that sold out to Shutterfly. Once they got my images, I can no longer download all of them. You can download one at a time, or you can struggle through a email bulk of 500 at a time. That sounds ok, but it doesn't track which and is complicated and slow to use. I have over 5000 images there and after talking to customer support - I am just out of luck with no way to download my images easily. I am very upset and hope that everyone reads this warning and chooses other options for their image products and management.

Beware of the discount carrot. - Sounded great. Three free items! So you spend the next hour building designs and go to checkout, enter the code and the items are free, but the shipping cost is about what you would have normally paid with free shipping. What a lousy rip!

My 15 year old daughter place an order for Mother's Day. Her book was shipped on the 8th of the month. It said we would receive it by the 15th. It is now the 21st. I call to get an update and they will give me the information. I am her father and all the person who paid for the book. I get privacy but she is a minor and I will never use them again and still cannot find the book. The tracking has it at the local Post Office but still does not have it as shipped.

I just was informed that a gift card can't be used if there is a discount or a "promotion" on the item. That is so wrong! People pay cash for the gift cards so really it's already paid for but can only be used on full prices! This is ridiculous and I won't ever purchase off Shutterfly again.

I just spent over $70 for prints and having them delivered to my house, they all look horrible. I can’t use any of them. They’re fuzzy and bit-mat which is extremely upsetting considering I got them from the devices that actually took the photos. There’s absolutely no reason for the extremely low quality photos I revived. I am very upset. Will never use this company again. I am out $70 and I’m going to have to reprint all these photos from a different company. Do not waste your time and money.

I had horrible experience with them. Ordered prints to get promotional luggage tag. Terrible pictures came without tag. When contacted, was told that tag can be shipped separately only with another crazy shipping fee.

BEWARE! I used Shutterfly to create a photo book of my recent trip. I was supposed to receive the book yesterday. I paid the cost of the book and the price for express shipping. The photobook didn't come plus I didn't get notified of any delays in production etc. beforehand. I emailed Shutterfly and got an email back saying not only did the book not ship out on time, the company didn't even make it yet. The only reason I was able to find out about my order was because I reached out to Shutterfly since they didn't tell me until after the fact. And now they are claiming I canceled the order which I did not do. DO NOT USE SHUTTERFLY. The company does nothing to make a wrong on their part a right.

Very serious complaint against Shutterfly, Inc.! I have not had such a good experience playing the "Monopoly" game that is being promoted by Pavilions, Vons and their other involved grocery stores due to several reasons. On one of my tickets it says that I won a free Shutterfly reusable shopping bag with the code of: ** on it and then Shutterfly, Inc. has made my life more difficult and time consuming by asking me to go online through their shutterfly.com/monopoly URL link in order to supposedly claim this bogus B.S. not so free prize which is definitely not even free even though they falsely claim that it is!

I believe in second chances so I have placed 2 separate orders with Shutterfly. Both experiences were bad. The first time took 3 months to get my order. The second time I ordered 4 photo books and they messed up the pictures and refused to fix and would only refund if I pay shipping back. So their mistake is now costing me money. Never again. Not one apology, nothing. If I could give no star I would.

I ordered a customized case for my Galaxy Note phone. I carefully chose the one That matched my phone model but when it arrived, it was too small. I reviewed the return policy and it stated if the order was the company's error, full refund, customer error 50% fund. Sent an email to customer service, advised them of the problem with item received, referenced the return policy and I asked them to confirm if the choice I made for my Galaxy Note 4 was the correct choice. If so, they made an error as it is too small, if not it was my error and I am entitled to a refund of 50% of the cost. The rep answered that he cannot cancel an order in progress and gave me a 50% off my next order! What!?? I responded. Said he misunderstood and that is the last I heard from them and I am out 35 plus shipping.

Shutterfly's editing and pulling in photos is difficult to use. It is slow. It loses photos. Shutterfly offers a 50 percent off a certain product but then gives less than that, charging more than it should given the offer. The customer service is non existent and the ability to cancel an order, even if something was not really ordered is almost non existent. I had products started on Shutterfly and wanted to finish them rather than start all over, so I used this service again, after I had a bad experience with it. I would urge people to look elsewhere. COSTCO seems to offer something similar for a third of the price of the alleged discount if it is properly applied. However, since the discount isn't properly applied, COSTCO would be even cheaper to use. (I can't say how easy or difficult it is to use. I can say Shutterfly is very difficult to use and to edit photos and pictures on.)

Dull terrible prints. I was told the photos would be glossy but they aren't. And the color is horribly dull. Worst photos ever! And I got almost 200 developed. I'll never order from them again. I've ordered from Walmart and Walgreens and they are superior compared to Shutterfly. Don't waste your money. Even though they give you prints free they still charge shipping which makes the photos about 10 cents each. I'd rather pay 20 cents and not have to throw them out. Also several photos had the subject cut off.

Ordered a photo book as a special birthday gift. Paid express everything--production and shipping. On the day the book was due to arrive, I received an email that the book was not even made yet, but they would "upgrade shipping if possible." Express shipping was already paid for. When I called Shutterfly, they informed me I will still be fully charged, but a refund for shipping would be given 10 days later. Ten days.

I placed an order, I had Shutterfly address the envelopes and their system has a glitch and uses one of my guests addresses instead of mine, ships the entire order to them, uses their address as the return address and won't refund my money for 14 days IF it is returned to them. So now I am supposed to contact my guest, have them return it to Shutterfly so I can get my refund. DON'T USE THEM, they are ridiculous.

I ordered a book for a zoo in Peru to use for recruiting purposes. The quality of the photos in the book were lousy. Many of them were out of focus. The pictures I sent them were all in focus. I have to present this book to the zoo and if there was anyway else, I would not. The quality of the pictures is a reflection of my skills. Shutterfly has offered to give me a 50% off discount on my next book. There will not be another book. I paid over $100 for this garbage. It seems that whoever was suppose to run quality control on the book was either blind or didn't care. As a photographer, a great publishing company is important to me. For the average person, this book might be okay. For a semi-professional, it is not.

I received a charge on my Chase credit card from Shutterfly for a purchase that I did not make. I phoned my credit card company to dispute the charge. Chase contacted Shutterfly to resolve the charge. Shutterfly will not remove the charge even though the purchase was made by someone with a different name living in a different city. Shutterfly cannot or will not provide a sales transaction for this purchase.

I love Shutterfly because they just are so easy to use. Often times I find or reserve reward codes so that I get many photos and gift items for free or fairly cheap which makes me love them all the more! I find that Shutterfly is very easy to access my photos and download them off different sites. Never have a problem with it taking too long and can always find the type of photo gifts I'm looking for and they always come out great! Shutterfly is a great company and there is not a thing that I would change or reason I wouldn't use them!

I find it is easy to use and they have lots of products that you can adapt pictures to, such as mugs, bags, mousepads and calendars or you can make Christmas and birthday cards personalized with your photos. It is also easy to create an account, upload photos and select options for printing but sometimes hard to get the pictures in the right place and have to do over. And then sometimes it is hard to figure out how to use the codes and it doesn't flow as well as it should but overall it works okay.

Creating an account is very basic and easy to do with the option to link your social media accounts. There are many options for print sizes and borders, frames or special effects. The web interface is easy to use and I can manipulate photos without going through too many paces. I don't like having to edit features too much because it takes long. Shutterfly is easy to use and it's easy to pay. Their prices are reasonable and I like how many options there are to change pictures if you want.

Shutterfly has a very easy setup that works. It has all the features that you need to fix any photos and to save, set up and send to whoever. I would recommend to all customers to use Shutterfly to print and fix your photos up. It's a company that puts a lot of effort to fix your nice pics. A company that you trust with private moments. It has all the crops and cuts you need.

It was extremely easy to set up an account. Uploading photos was easy as well. It was difficult to select options for printing photos as there are so many options to choose from, but I like the variety. I also like the price as they are reasonable. Their shipping was reasonable and the items shipped quickly. I enjoy all their features but I wish that shipping was free. But, the low prices compensate for the cost of shipping.

I like the easy way that is to use and the vibrant colors it provides when printing everything I order. The speed of the service is good too. It is super easy and convenient because you can do it at the comfort of your home. It is real good to have this experience. I really like Shutterfly.

Everyone should use Shutterfly. It's nice to be able to send cards for holidays and I was able to upload own photos and pick a design. It makes you feel like you're using your own company and it's personalized to your touch. But I don't the cost of shipping if couple not available but it's a great service to have and use.

Creating a Shutterfly account is super easy and they offer so many freebies and discounts. Uploading photos is easy, except that I can't upload my screenshots. After that, ordering and printing is easy and there is fast delivery. Their products are fun and affordable. It's also cool that they have so many different types of products rather than just your average printed photos. But, I have accidentally gotten charged on my credit card that is on file multiple occasions despite the fact that I only pay for Shutterfly using gift cards.

I love it because it is super easy & fast. Makes it a lot easier than having to go sit in the middle of a store & do it. You can do it in the privacy of your own home in your pajamas if you wish too. They offer many different products to choose from as well. I have recommended the services to people I know before and I would recommend to anyone who asks me about these services.

They are a photo printing company that prints your photos and ships them to you. You can get items with images on them like books, coffee mugs, canvases, and many more. You sign up for an account which is basically the same as any other website. Then you upload your photos from your phone or computer that you want to print. You click a few personalization buttons, and submit your order to be processed. They will send you your prints when finished. However, I dislike having to wait for them to ship your photos to you. I am a little impatient and if it wasn't cheap and convenient, I would rather go to a 1 hour photo place.

They had this coupon promotional offers so I took a chance. It was printed quickly and the photos came out quite nice. I was able to give them to family members as gifts. I was not a big fan of the shipping costs. I think other sites are better with shipping and handling prices. I would also like better product selection on what I can put the baby’s photo on. It was kind of easy to use the coupon and was accepted without issue. I got some mugs and the photo image was nicely done with no smears or blurring.

It was easy to create an account, uploading was seamless, there were many sizes/items to choose from. I liked the design of the site and how easy it was. I like the quality, past experience and integration with other devices. I like that Shutterfly give you a lot of option to utilize for your photos. They are a leader as well and the service was good.

I started my account through My Coke Rewards because they offered at $20 coupon for free. The set-up was very easy and the items I ordered came in a few day. Shutterfly makes all things possible. I remember when I was a kid. To get a copy of an old photo was a nightmare. Now scan the photo upload it on Shutterfly and make whatever your hearts desires. Their prices are too high though. Even with a coupon from My Coke Rewards, I still cannot afford to have very much done. You would think with the prices they get, they could afford to offer free shipping.

Easy to create account. Chose which photos to upload and selected options for printing. Very easy to figure out how to work for a first timer. Many options for printing. They could possibly make the process faster if they got rid of some of the options. Otherwise this is the simplest online photo printing service I have ever used. However, the variety of options is also part of what makes the service so wonderful. Photos have always been good quality and I received my photos by mail fairly quickly. Always within the allotted time frame given to me by the website. These are all the qualities I could possibly ask for in a quality online photo printing service. I always recommend this service to my friends.

My entire family uses Shutterfly because it is so easy to use and self-explanatory. It was easy to set up an account and upload photos. Shutterfly stores my photos on my account so I do not have to upload every time I use their service. I like the number of discounts and free offers I am sent every month. I also like the product quality and the fast shipping. Shipping and Handling prices are cheaper than driving over 2 hours to the nearest Walmart or Walgreens. I would like to see more printable items in the future like t-shirts in bulk for a family reunion. Other than that, I have had extremely good service from Shutterfly.

I used this site to create a calendar using photos collected throughout the year. It was quite easy and fun to do the layouts and I was happy with the final result. I found the whole process quite straightforward and quite enjoyable. The hard part was really on my end to pick the photos I wanted, but once having gone through that, doing the layouts and previewing the finished product and making the order was all quite simple. But it would have been nice to get the product sooner, or for it to cost less, but I actually do think it was very reasonable.

I like that the pictures are clear, good focus, colors are vivid and natural looking, and hopefully long lasting and won't fade in time. The service and customer support while going through the learning process was excellent as well. I like that the pictures were reasonably priced, and preferably with warranties. I would also hope that customer support is available in case there are issues that would need to be addressed and resolved. The instructions are overall, easy to follow and understand. In general, I like that technology has made significant advancement in the preservation of photographs that would last longer, even in one's lifetime in and easily stored and accessible; no need for old and bulky albums or countless boxes to preserve and store memories through pictures.

Shutterfly is user friendly and provides a variety of printable options ie: cards, calendars, photos, personalized gifts, home decor which allows the user to be as creative or simple as possible. They offer a variety of personalized services for Holiday gifts for people of all ages. They are innovative, constantly updating and offer promotions that are inviting. I like the option to print personalized annual calendars for holiday gifts. The cards and stationery are also one of my favorites for creating holiday cards with family photos. I have also used the pillow creation option where I had a photo placed on the pillow, also a gift. The promotions or discounts offered are an incentive for me to return. It is very easy to use, however, in the past I have used VistaPrint for many years and I am familiar with the operation of creating an account, uploading photos and such. Now to a "NEW" user, I could see them feeling overwhelmed by having so many options.

I like when the site offers 101 free photos and try to take advantage of that. Shutterfly albums are very good for sharing photos with a group of people. However, the file uploader is cumbersome in Linux because it makes you select files one at a time. It can take a long time to select 101 photos from the computer. But uploading single photos and ordering them are pretty easy. It will then ask for payment options after an order.

Signing up was fast and it was easy uploading images. We just used an email account and created a password. The only time I needed to input "sensitive" information was at checkout and it was secure so there were no worries. There was a very small fee and we were able to get just the right size and quantity. We were printing postcard size pictures to be used for invitations and we created an image with photos and found images it worked great. Everything was very easy to manage. I was able to drag and drop images where I wanted them. There wasn't a limit on the number of prints. At least it wasn't an unreasonable number.

Shutterfly is easy to use and is fairly inexpensive. The account was easy to set up and I found myself online with their company in a matter of minutes. I found no difficulty in uploading my first order to them as well. It was within a matter of minutes. I like the ease of uploading my photos via smart phone or my laptop or tablet to their database and then getting the results back that I want quickly. It is a very simple process and I prefer their service over others that I have tried in the past. Shutterfly does not have too many drawbacks but it takes several days if you want your photos printed and sent by mail. Their up charges for special handling and special shipping services are also too expensive for me to use. They could speed the process up if I were to Use that service although it does not fit my budget. Other than that, they are the most simple online photo producing company that I have dealt with in My experiences.

It has a easy to use system to upload pictures and the print options and prices are good. Also the add on options are good. You can get a lot of picture for a little bit of money. It makes the option of scrapbooking easy. The ability have more print options, posters, comforters, covers, pillows. To make short motion picture videos work be nice and the option to immediately share on social media. It was very easy to use the website as a whole from account to picking photo options are easy. Creating a account takes minutes with just a few short questions. Then all your picture pop on your screen clearly with all options clear as well.

I had to create an account, then I uploaded my pictures to different albums and then I made gifts such as mugs and card and photo books and had them mailed out. I like that you can customize your gifts and make them more personal than just buying something generic from a store. I enjoy being able to make photo books that are personal. The services are easy to use and ship their items out just as quick.

I've used Shutterfly several times and it have never given me any issue. Very easy, I didn't have any issues with using or understanding any of the services on the website. I really like the ease of adding photos to print. It's very simple. The process of uploading is great and getting your photos from your device to print is so fun. If there was a loyalty discount, or more coupon codes being available would help me to use the service more often. If price might be a little lower, that would be nice.

Everything is very seamless. I love it. Quality, paper, print is very high quality. Service is good. Very friendly staff... Maybe they can come up with more price models for various customer profiles. It makes more people to visit them... From a pure business perspective. Love to revisit again whenever I get a chance.

Whether it be for photo books, unique gifts, birth announcements, Christmas cards, prints or gifts, I have been using Shutterfly for years. I like using them because they are convenient and the prices are reasonable. With this photo service, making an account, uploading photos and ordering are easy. They are user-friendly and arrive quickly. Using Shutterfly has always met my expectations, it’s been pleasant and I am pleased with the service.

They are a quick and easy photo services that lets you edit so seamlessly. Very easy to use and worth the price. You can change the colors. The vintage and black and white features are great to use. I wouldn’t recommend any other photo printing service. It was very easy to create an account online with this service. Shutterfly is one of the best photo print service in the industry. Easy to upload pics and easy to print out. I like the features and different options you can use. Best photo site on the web. I like the black and white feature. I wish though you could cut and paste other pictures into a picture. That would be great. The monthly subscribe is an OK price too.

They have an easy upload process of selecting your photos and it uploads into albums. Also drag and drop feature makes it easy to help you decide what you are looking for. When putting an item together all you have to do is drag and drop a photo and you can see the item, what it would look like. Pictures always seem to come in high quality and they always have great promotions running. They also have tons of items to choose from. The only thing I dislike is having to wait to get my item but unfortunately that would be any website you order from. Service otherwise is great. Have never had any issues with products ordered and they come as I ordered.

Shutterfly offers discount and has multiple format for different occasions. It depends on what do you need it for. I also find it very useful about printing services. It is fairly easy to work with this company. The website looks good and is easy to navigate and understand so it is not hard to find what I am looking for. I wish there is free shipping with no minimum ordering charge. I find that it is easy for me to deal with company that offers that. I'm very satisfied with Shutterfly.

It was easy to create an account and download my photos. Very easy to do and to help someone get what they wanted too. They occasionally provide promotions for free prints, etc. They offered competitive pricing with others. I also like to put all my photos in one place and then only selected the ones I wanted to print. I like the convenience of Shutterfly but it could get expensive for all the things we like to get from there. I don't like that I have to wait for my photos to ship to me too.

Shutterfly enables users to create personalized photo gifts (including photos and text) such as Samsung Galaxy and iPhone cases, photo books, wall art, and home decor. Fun and great price and great options. But I dislike the time to do my own design and getting it ready. Other than that it is very easy to use, create an account, uploads photos from my gallery and easy to print or have them print and send to me. I use it a lot during the holidays for gifts for my grandkids and kids and they all love it.

I used the service for the first time and was pleasantly surprised how easy it was to upload the photographs I wanted to print. The system walked me through step by step and frustrate free. Also, the prices and variety of services are excellent.

The quality of their photos is amazing, their shipping is fast, and their discount for pictures and shipping is always available. They have beautiful photo books you can make or have them make them. It’s fast and easy to make an account and upload quality pictures. It takes only minutes depending on how large or small the photos are. Zooming and cropping are easy tools to use. Their website is absolutely flawless. Their customer service is accurate and they are very friendly.

It's easy to create account, upload my pictures, create a calendar, and make birthday, Christmas, Valentine's, and anniversary cards. Love fun, good times with friends. I like the good prices, nice backgrounds to use, create great memories of the kids, family, friends' wedding, graduation, dinner party, engagement party. However, selecting the size of the images needs to be bigger. I want really big pictures, plan to share on Facebook, Twitter, Tumblr, Pinterest, Google Plus, Reddit.

I like the easy process of being able to upload my photos whenever I want. I can easily share my photos with whomever I choose, whenever I choose, wherever I may be at and there is no limit to how much I can share. I like the instant fix on photos that need touching up too.

I love how there are so many options for photos. You can make customized books. You can put your pictures on different items. You can make many different sizes of your pictures. The only thing that would make this a better site would be for more discounts or also having some type of loyalty program that rewards you the more you use the site. Otherwise I absolutely love this site. From the ease of learning to maneuver through the site to having so many options on how you can print your pictures, from regular pictures, to customized books, to having your pictures put on mugs, puzzles.

I used Shutterfly to print my wedding photo thank you cards, and the process was incredibly easy. I just made an account and uploaded my photos. There were so many card choices, and my cards came out perfectly. Honestly, there wasn't really anything I disliked about Shutterfly or the photo printing process.

I have had nothing but a positive experience with this company. The company makes it very easy to create an account and upload photos as to work on different projects. They allow the user to create albums for different occasions. I like that I can use this service on my mobile phone via the site's application and that this company assists in all aspects of the process. The only issue that has ever risen was a shipping error to the wrong address which was fixed within a day.

I love that Shutterfly provides a place where you create a memory book with all your pictures using your own creativity. They also always have sales or coupons during different holidays that is attractive to a consumer. It was easy to create an account. However, sometimes creating a book can be overwhelming when doing it yourself for the first time. I had so many pictures to go through and organize when trying to create a memory book. There are quite a few templates to use and then you have to purchase some clip art and it was an item on the pricey side. Also, it was difficult because it is time consuming trying to upload pictures and create memory book.

It was very easy to download the app and create an account. Uploading photos to their app and website are fairly simple and quick. I like the promos they offer each day. They have numerous amount of products that they offer to have photos printed on and they have fast shipping. The quality of their photos is great as well. However, they send out daily emails. This can be too much when I'm not in the market to be purchasing any photos or other products from them. Also, their app has limited items that they offer versus their website.

When I used the service, I remember it being simple and easy to use. I remember uploading the pictures in just a few minutes. The pictures looked very good in the albums. I was very pleased with the final product. Also, I liked being able to choose which pictures to print. The service was very user friendly and not difficult to use in the least. The first time I used the service I was also given a free album. Better or more advertising would help the company. I forgot the company even existed until today.

Very easy to create an account, upload pictures and print them. Lots of options to customize my prints to my liking. All many different things to print on pictures on not just traditional print outs. Great customer service. Delivery was also very fast. Some of the customized options can be a bit difficult to grasp but it could be more of an user error than a company error. However, I ordered a pillow and both times it came with red stains on it. Also when they print the traditional prints they don't care too much about what they chop off when they cut it down to size.

They have good deals all the time on many different products. They are very good on letting me know when my order will be shipped and will be delivered to my house. It is pretty easy but sometimes it takes a long time to upload the pictures. I also don't like that they try and sell you other things when you are just trying to print pics. Also, I don't like that the app and website are hard to integrate and my app doesn't work great on my phone since it is an older phone. I also can't get a phone case for my phone since it is an older model.

I like the convenience to have my pictures delivered to my house. They're good picture quality, good selection of themes and they have many items to choose from. The prices are good overall and it became a tradition in my family. But I wish it had more options for themes. Once I got a gift card for the app on my phone just to find out that the app on the phone and the website are completely different. Otherwise, it was easy to create an account and use the app and the pictures came out amazing. I also got candles which smell very nice and people were very happy with it.

The quality of the finished product was satisfactory. My album looked professional, I received many compliments on it and I was happy overall. However, it was very time consuming to create an album; by the time I logged in, uploaded photos, selected a theme and actually laid it out, it was HOURS! They could improve by streamlining the entire process.

It was easy to search and upload photos and then to drop them onto the page I wanted. The photos were saved in my account and I could access them later to finish the project. I was able to create a calendar using personal photos. It was easy to use and looked great! The format could be changed on each page and colors and layout were fun to work with. I would have ordered 3 or 4 if there was a decent price break when ordering multiple calendars. My mother and sisters would have loved one of the calendars but the price was high for copies. Overall it was a fun experience.

It is very easy to customize your photo project, they provide great backgrounds and templates and make everything easy to use to make great looking, original and fun photo items and gifts. I have been more than happy with everything that I have ordered from them. I always get my orders on time and they always look great. I will be using them again soon and I would recommend them to others.

I like that Shutterfly website will hold my photos after I upload them. They will also save projects that I am working on. The codes and promotions they have are good, if they are not expired. But I dislike Shutterfly's business practices that concern codes in instant win games, and then they are always expired in one or two days after winning them. It is difficult and slow to upload the photos. It's also difficult to get a hold of anyone in their customer service department. Their shipping is fast and the quality of the projects are just okay, nothing spectacular.

Signing up for an account was super easy and didn't take very long at all. The photo printing was quick as well. All I had to do was upload the pictures select the ones I wanted and boom I was good to go. So easy I just love it. I also like that they offer so much stuff. They have really cute items and I like that you can do anything with them. I just made a scrapbook through them. I thought it would be hard but it really wasn’t. I am very happy with the outcome. I have been using this company for a long time and I really do love them. I think if I had to change something it would be the prices. I get a lot of codes for money off but it seems like I am always paying a ton for shipping.

It was easy to save all of my photos and layouts after I edited them each time. Also, delivery is very fast at very reasonable prices. It was efficient and very quick to do. It's also very easy to upload the pictures and to create an account. And it's nice that they save all of your photos and projects for future use. But they could have more options for their photobooks and they should offer free delivery on any order over $25. They should also have more coupons and deals.

The Shutterfly printing service is easy to use and gives you lots of inspiration ideas. It’s the best website for printing pictures of high quality. You can also receive help from their online community.

Shutterfly is a great company that is very user friendly both on computers and smartphones. I have been using them for years and always make a calendar for work that is always high quality. I just recently ordered hundreds of prints and got a great deal on the package. I love the low prices and quality of the items but it seems like the shipping costs are always very high and they do not offer free shipping often if at all.

Shutterfly has fast service - it was easily accessible online. The services they offered matched the services which I was searching. It was easy to create an account and the upload of photos and repositioning was easy. I was making a birthday book in celebration of my mother's 80th birthday and I was able to change pages quickly - almost effortlessly. The end product was attractive and well received by the recipient. However, I was unhappy with one transaction - it was delayed with no communication to me. I contacted Shutterfly many times - talking with several different customer service personnel. It seemed they had no continuation of service or no communication between personnel.

Creating an account takes no time at all and all information is kept private. It is very easy to upload photos. I like that I can choose the photos and sizes and it can be delivered to my home quickly. But sometimes my photos will come in blurry or with heads cut off and there is no way to fix that problem. Also, I don't like having to go with a local company and have to go to the store to pick them up.

The website is visually appealing, easy to navigate and user-friendly. I like the options available such as coffee mugs, calendars and other items not normally available in stores. However, the company should invest in opening Flagship stores where the products can be automatically made right then and there instead of having to wait a week for the product to arrive at the home. Start by opening them in major metropolitan areas.