Consumer Reviews and Complaints
One of my friends who is a doctor encouraged me to consider Medifast a long time ago. Since it had a great reputation, I decided to order from them. Since then, Medifast has helped me reach my weight loss goals. Initially, it was a challenge because I was changing lifestyle patterns. Still, I've lost 50 pounds at this point. I need to lose another 15 and I'm finding it a bit harder because I'm not exclusively eating Medifast Food. Overall, using Medifast was a good experience.
A conversation with a friend of their experience made me try Medifast. The first week is a mental challenge because of being in a certain pattern of eating. I had to adjust the lifestyle where I stopped going to lunch with people. I would have a coffee or a piece off of lunchtime, so it's rearranging life, but after that first week, it was very easy. I did exactly what they said to do and in the course of about three and a half months, I lost 53 pounds. They helped me achieve that in an extraordinary way. I feel fantastic and sleep like a rock. Also, everyone I talked to at Medifast has been fantastic. I only had a few interactions with them, but they've been very helpful. I'm very thankful for the product and for them helping me in the process because it helped me sort out food, health and habits. It's been a blessing to my life and the experience has been outstanding and life-changing.
I saw a video on YouTube of someone reviewing their experience with Medifast. It seems like a way that I could cut back on calories but still get the nutrition that I needed because it had all the vitamins and minerals. My experience going through the diet started off well and I was surprised by how good a lot of the meals tasted. But then as the diet progressed, it got really monotonous eating the same things over and over. I didn't experience any more weight loss with this program than I would if I just changed my diet. I think the results are overstated in a lot of the publicity and that was the biggest drawback for me. I really like that it was convenient, but it wasn't quite what I expected. The only interaction I had with the team was when I called to stop my subscription, and they were very helpful.
I want to work through a program where I don't have to make decisions and just have to follow it and the food that's sent. I'm always on the road so I also like that it was just things I can throw in my bag or in my suitcase when I fly. It's really hard for me to work on losing weight when I'm always on the road and I might have to book a flight and go somewhere the next morning. I'm just kind of never prepared with meals.
And probably the toughest part is the social events during travel. People want to do lunch together and things like that and it's tough trying to figure out how to handle things in those cases. So I don't follow the program purely. I'm trying to work with people in network so I would go ahead and have lunch with them and I'll try to do something healthy. And the fact that I'm doing Medifast the rest of the time makes me motivated too when I am doing that meal on my own, to make it be a healthy choice, I'm not undoing the work that I've been doing and then kind of get back on it.
I called customer service once to cancel or pause my order because when I started ordering things I didn't actually start the diet till later so I actually had a stockpile of three boxes. They're very helpful and one thing I really appreciated is that there was no push back. Nobody gave me a hard time and tried to sell me something else. In my life weight will always be a struggle and I kind of accept that I'm going to have periods where I do well and periods where I need to get back on the wagon and I do like doing structured programs like this occasionally. And so having an experience like that makes me more open to doing it again. If I know that I can do it and I can shut it off whenever I want and nobody's going to give me a hard time. I was trying to get my dad to do it too and he's in a different state. We could both do it at the same time. It's not a difficult program to follow.
I was a Medifast user before and I was a returning customer. I had them due to medical reasons. It was recommended by my doctor. The first time I used them the diet was easy and fast. For a while I felt very good using it then I had a medical procedure and I have to stop. I was also traveling out of the city for a long time and when I came back my next order was due and my previous order wasn't even opened. But I plan to come back at some point. It has definitely been a positive experience. If it wasn't, I won't come back.
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Medifast was suggested by our primary physician. It seemed like an easy way to lose weight. The difficult part for me with every diet is to figure out what I can eat. With Medifast, that decision was easy to make and that's why we chose it. I order online and everything arrives on time. The diet is reasonable. I love it. The meal bars can be used for snacking and it’s good tasting so I like it. When I first tried it nine years ago, it worked very well. I lost 50 pounds and my husband lost 90. So, it was very good. But lately, I was out of control. In order for this to work, it’s helpful if you can make it the most important thing for you to lose weight and it should take priority over everything. We lost a lot of weight after this and then we gained again two years after that. We tried several times and without so much success. If you try to do it just hoping that eating the meal will help, it's not working. It needs dedication very much.
I wanted to lose weight quickly and I wanted it to be easy. I didn’t want to weigh and measure things and try to figure out what to eat and what not to eat. I wanted it to be simple which it was. I stopped using Medifast for a while because of personal things and now I’m back on it again and I’ve lost 33 pounds already. I was hungry at first but I've been feeling better for a long time. I know when it’s time to eat because I start to get hungry and I eat every two hours because you eat five of their meals and then the lean green. I could do it all myself and I didn’t have to worry about going to meetings and weighing myself in front of other people. The plan was perfect for what I wanted.
Medifast was convenient and I finally lost some weight. When I started the program, I did a month’s worth of meals. I didn’t do great the first week or so but this changed over time. Then I experienced an increase in energy and I felt full throughout the day and more positive. The Medifast representatives have all been helpful but the website ordering was a pain. So, in some cases, I called in and placed my order over the phone, which was a lot easier and more convenient.
In ordering, I had two options — to do the automatic renewal program where they automatically send you another order every month, which was more convenient, or to place your order every month manually either on the website or by calling in. Medifast gives discounts to people who do the monthly automatic renewal, but not to those who choose not to have it. The program works well but the products are overpriced. There have been some months when I wanted to order from them but I didn’t have the budget to do so, and this threw me off my weight-loss goals. They could do more in offering customer loyalty discounts to people who have been using Medifast for years now.
I travel for a living so I don’t have the option to buy groceries and cook for myself. When I first started doing Medifast years ago, it helped me achieve my weight loss goals. It's good when you use it but you really have to do what it says - five meals a day and eat your one lean and two greens. However, I have children now so I'm eating behind them or eating what they want which is not always the healthiest.
I had a friend who used Medifast and I went with it because I wanted to lose weight. It was also easy. I lost a lot of weight (about 35 lbs) a couple of years ago and it was good. But I’ve put the weight back on so I want to get it back off. I’ve been off and on Medifast but I started this week hardcore on it. I had a headache the first couple of days because I don’t do the caffeine thing. But it’s fine. It’s kind of challenging with kids at home during the summer though.
The thing about Medifast is it is a low-calorie diet but you get your vitamins and nutrients. However, it is like little supplements and a little cardboard-y. I could do a Keto diet and get the same thing going on. I could also do arugula salad with goat cheese and be fine with it and still do the same calorie content. Also, the website is very difficult for people to use. Every time I’ve gone in to their website, I’ve had to call customer support for some reason, whether I was locked out of my account, it didn't accept my password, or the motion coach they sent me worked or didn't work. I don’t like having to call just to make an order.
The website is also not intuitive. It could be more informative so that customers can do their things on their own. I didn’t know that I could move my shipping day out. I didn’t want to order unless I could make it easy. The website is tough and it’s not very clear about joining Medifast Advantage. The website needs to be more friendly and automated. Medifast also needs to have better promotions. They’re expensive for what I get and I don’t know how long I’ll be a part of it. If I want to just drop 15 lbs and get on the weight loss thing, then it’s good to do Medifast. But as far as being on it long term and maintenance, I do not think it’s very good.
I saw how Medifast worked for my ex-husband so I decided to use it too. I lost ten pounds in under two months. That's not horrible, but it's not what I was hoping for. But, I feel satisfied with the meals. I follow directions on some of them, and it's inconsistent on how it cooks. I've learned to adjust directions on some of the things, like the amount of water.
Medifast sounded like a good product to help jumpstart a little bit of a diet and exercise program so I used it. I've known them through word of mouth. It's a bit expensive but not really if you think about it as meal replacement. It helped me start with diet and exercise for a period of time and I lost 8 pounds. The hardest part about it is the mental thing that you have to do to realize you're just eating bars. The first two days were hard, then after three days, it's bizarre. You're just not hungry. However, it's very hard to transition away from it. It's not a really good transition path and you obviously can't stay on it forever. It is very effective for a short term weight loss, but there's no long term strategy there.
I recommend it with caveats. It's helpful to know what are you using it for and is it going to meet your needs. I recommend it depending on what you're trying to do and what your goals are. It might be helpful for you or you might want to do something else if you're looking for like a longer term lifestyle or something that’s more sustainable.
I purchased Medifast several years ago and my weight came off quick. It helps me achieve weight loss goals. I had more energy as I wasn't so full all the time. It was satisfying and it helped me to curb my hunger. I liked the bars but I didn't like the mashed potatoes. It just had a weird taste and the consistency was kind of tasty. However, I have a lot of weight to lose, and I'd have to be on it for a long time. It worked but I just can't afford to keep doing it.
I was trying to lose weight so I used Medifast. I order online which is convenient in choosing what I want and I find the shipping cost too high so I try to avoid it. I've tried different things but the food becomes too boring after a while and I don't feel like having it anymore. They use the bars and there are some meals that I thought tasted horrible. Also, there isn't enough variety and it's hard to keep eating that food. But it makes me feel full for a while and I lost some weight in the couple of weeks that I've tried it. Overall, my experience is good.
I love Medifast. When I was on it years ago, I had to get it from the doctor. I lost 60 pounds then I kept it off for 15 years. I gained some weight back so I figured I would go back on it. This time, I’ve been using it for seven weeks and I’ve lost 18 pounds. Another seven weeks more and I’m set to go on maintenance. I do the treadmill every day, so that helped make it come off faster. I used to do it the treadmill an hour but it’s low calorie so I just do half an hour now. I love the food. I don’t love everything, but I have my favorite. It's the easiest diet ever because I'm not hungry. I do the 5 then I have a lean and green. When I was on it before with the doctor, I was only having five shakes a day. I survived, so I figured skipping the lean and green once a week is not going to hurt me. I feel good. The first week, I felt very tired and I had no energy, but after that, I'm fine. It was my body adjusting to the low calorie. I feel great. It's an awesome experience.
One of my niece's friends had lost weight on Medifast and we’ve used it on and off through the years. My sons and my husband had done it, too, but my niece and I are ones who did the best on it. My sons stopped because they got very constipated on Medifast. We’ve kept it off and we didn’t get down to goal but at a certain point, it stopped working. I had a health coach, Helen, and unfortunately she gained back most of what she lost. But we've lost weight and we're happy. In fact, I lost 40 pounds. I did Medifast because I wanted to make sure my sugar level is down and Medifast helped me. I’ve got my sugar level within the normal limit. I never had to go on medicine so I was good with that.
It took a little while to get used to the diet but I got to the point where the bars were okay. They had a very Vitamin E taste. I was eating the peanut butter once and my niece ate the mint and the chocolate crunch. We would take the brownies and the pancakes and make muffins out of it. Other than that, we really didn’t like too much of the other stuff. Medifast has to make their stuff a little more palatable. I like the Atkins Bars and I have one of those for breakfast. Those are really good. They have more calories but less sugar than Medifast. My husband had also tried WonderSlim and the food is much better. The bars are much better than everything but they have more calories. Also, Medifast has the amount of calories for men the same as the amount for women. It’s a very low calorie diet for a man to have the same amount as a woman and it doesn’t make sense. I told my sons and my husband and they eat extra protein or have extra bars.
But I don't do Medifast now. I just make sure that I eat protein and vegetables and stay away from all carbs. Medifast got the taste out of my system so I don’t have any carbs or anything and I’m okay with that. That’s why we haven’t ordered it. I can eat a lot more food and I don’t gain weight. I even tried doing Medifast again which took about two weeks and I lost a pound. I followed it and did the treadmill everyday. At this point, I have to do take off the last 20-30 lbs on my own.
I've tried so many diets and didn't stick with them or they weren't for me, so I tried Medifast. They were delicious and made me feel full. I didn't feel like snacking all the time, but I have to follow it very strictly. I have to stick with it and not waiver. I lost 35 pounds the first time I took it, and it was awesome. I met my goal and I felt better in general because I was exercising more. Their reps were very helpful and friendly. If I had any questions about anything, somebody was always there to help me. I didn't have to wait 15 minutes on that 800 number and I was very pleased. A lot of people may not be able to do it because it's pricey, but my experience with them was great.
My wife's coworker lost a tremendous amount of weight. My wife couldn't help but notice and asked how they did it, and the answer was Medifast. I've finished using it, and my wife is continuing to use it in a maintenance kind of a format. When we first went on the program we each lost 70 pounds. It was truly transformative. It takes discipline but it works. Our experience was pretty good although, in the ensuing years, I've gained another 20 pounds back. But I can carry that.
The first weekend made our head spin a little because of switching from a glucose diet to a ketone. But once I was over the initial wham bam and I saw that I've lost five pounds in the first week, I felt I could do it. In the following months, we called food just in time. When we started to feel hungry, it was time for another Medifast. But we were surprised that we did not feel hungry and that was a key. At no time did I feel hungry.
The Medifast plan called for Medifast meals or snacks right up to dinner time. And it prescribes an amount of a protein, like seven ounces of chicken and two servings of vegetable on the plan. But we found that was too much so we split it. We'd have ourselves a piece on lunch. We'd have maybe three ounces of chicken and 1 service of vegetable and the Medifast meal at lunch. Then at dinner, we would have the other half of the chicken and another vegetable or two and it worked out. Food just in time.
Medifast took us off of our regular pasta and bread diet. We learned how to eat because it's nice. We still go up and down the grocery store aisles saying "That's poison, that's poison, that's poison" for all the processed foods. That helps maintain going down the road. Also, my blood pressure came down, and I was approaching diabetic and that reversed. The surge of energy was also a huge benefit. We go to the dog food store, I have a 35-pound bag of dog food, and then pick up another bag. That's 70 pounds. and that's how much I lost. I would recommend Medifast to anyone and encourage them to commit to do it for at least two or three months.
I went on Medifast for a couple of years and I lost 40 pounds in a month. I was happy with that but I've recently put it back on. I ordered some more and I had to take a prepackaged thing so I couldn’t choose the things that I like. That doesn’t help me with my diet if I don’t like the product. They’ve sent me a lot of snacks and bars. They pre-shipped me out a second order, and I didn’t realize they were going to do that. So, I've got another $400 order, and I haven't even started the first one. I have to send it back, and it's going to cost me to send it back. I haven't been happy with them. I think it does its job when you do it, but I'm having a hard time getting back on it.
They didn’t tell me that they have an auto-ship every month on the phone. Last time, my coach canceled it for me because he told me they'd do that if I didn’t cancel it. It's been two years and I forgot. They said, in the next order, I could order what I want, but I've ordered a couple of times before and they wouldn't let me. They said it was a first-time order. I like the chili better than anything. I didn’t get one of those. I like the oatmeal for breakfast, and I didn’t get one of those. It's not things that I like. The bars are good. I'm just not on that. I'd rather have soup because I'm an old lady. But I'm going to try to get on it. It works good.
The first time I used it, I didn’t eat all of the five things every day. That was hard for me to do five things. I'm older and I'm diabetic, and I've had some health problems. My coach told me to use two of the lean and green meals. He recommended that but I haven't talked to him since. I decided to do it on my own and see if I can lose weight and keep with it for a while. But I haven't been on it like I should. There were a lot of things I didn’t like. It would help me a lot if I could order what I want. I wasn’t happy with the ordering process at all. Most people want to try everything, but they didn’t have everything in there. There’s a lot more things that I've seen that they could have put in. But at least if they'd put one of everything, so you could try everything, that would be good.
I got on Medifast 6 years ago, and it’s a wonderful thing. My husband and I have been on and off it. I teach a lot of classes like aerobics and yoga and one of the girls that come to my class introduced me to it. If I had any questions, I went to her. Anytime I used Medifast, it helped me achieve my weight loss goals. But I'm getting older and something happened in my body this year. My doctor recommended I get off that stuff for a while. It has soy in it and I’ve developed an allergy to it. They think it could be related so I’m going to see if it goes away. There were also a couple of items that I bought which I didn't like. I sent it back and they returned it. But other than that, it's a good thing. I changed my automatic ship date to the end of August to see if it goes away if I get off it. But I should cancel it, and then if I can do it again, I'll rejoin. It’s a good product. If you follow that program, you'll lose weight. If you want to lose weight fast, it will.
A friend of mine started Medifast and I went with them too. The first three days is always the hardest, but once you're over the hump, you're fine. Medifast has been great. I lost weight, had improved energy, and I even sleep better at night.
I was in Sacramento picking up something and the guy at the house there told me that he’d lost a hundred pounds on Medifast. He used to weigh 300, and now he looked really great and was nimble. That encouraged me to try it and I thought if that worked for him, maybe it would work for me too. And it did. I’ve lost 24 pounds in little over a month. All the results I wanted are coming true. I feel great but I’m very careful with it. The first time I started, I was hungry and was trying to eat again. It’s also a little expensive but it's okay since it’s working. Additionally, their customer service picks up the phone right away and resolves any kind of questions I’ve got the few times I called them.
I started with Medifast about four years ago. I knew of it from acquaintances that had success with it. I have lost 35 pounds and kept it off. I altered eating and I use Medifast's breakfast and snacks. I feel fine and I have lots of energy. I'd recommend it.
Once I adjust to a diet, I do great. I felt like Medifast would be a good diet for me and I felt fine after using them. Also the reps were nice. They attended to the issue and it was resolved. But the prices are high and I wish they would not raise their prices anymore.
I followed the Medifast principles but I really don't like any of their food. I've been on them for a month or so and I had the starter kit but I didn't find that it was very appetizing. I should have bought something at the store. I don't like the taste and texture of their food. I can find very similar products with the same nutritional content for less money at the grocery store. They should work on their food formulations and that should be better. I lost 10 pounds, though. I recommend their principles but not the plan.
My friend told me that Medifast was good and she had lost a lot of weight. Everybody needs a different type of diet. For me, I need a lot of structure. I need to know exactly what I can eat and can’t eat and it’s very good that way because everything’s tightly controlled. I have also called in with a few customer service issues along the way and those people were accommodating and helpful.
But I had some level of frustration a few times because I feel like the policies are very constrained. There are some frustrations associated with the policies associated with promotions. But, overall, I’m positively inclined. I went over to SlimFast for five months, sucked in by the lower prices and that ended up being a very bad experience. I found that the pouches of food made me thirsty so I'm sure that they have a ton of salt in their product. I was unhappy with SlimFast and I stayed with it much longer than I should have. I finally decided that this was not healthy and I went back to Medifast. I’m using it now as a bit of a maintenance and it helps me not gain weight as opposing to losing weight. Now, I have lost about 25 pounds.
I’m in the navy and needed to drop weight for my PSA so I went with Medifast. I ordered online through my phone and it's super easy. The first week that I was on it, I adhered to the program, I avoided eating junk and I lost 20 pounds. Even though the portions are so small, I wasn’t hungry in-between the meals. It helped me with my portion control. In addition, the guide for eating out and stuff was more helpful than the food itself because I can’t live off of Medifast for the rest of my life. Simply reading the dining-out guides whenever I get my beverages was super helpful. And then, I decided I wanted to eat real food and started drinking alcohol again. If I only kept up with the program, I would have met my weight loss goals.
I didn’t want to get another whole month worth of food so I simply changed my monthly shipment for the probiotic. I also did it on my phone and that was really easy to do. I really like the probiotic pack. There's 30 little bags for each day and there are two pills in it, so it's a probiotic and a vitamin. When I took the first one, it cleaned me out and then after that, I felt my digestion has been better. Medifast was really helpful.
My wife and I were thinking about losing some weight and wanted to do it relatively quick. We heard about Medifast through my mother-in-law who was a coach and so we used it. Medifast has been working. I'm down 34 lbs and the sixth week of using it ended on Tuesday. We still have a couple of weeks left. I've lost a lot of weight before and I'm hoping using Medifast would be a little faster.
However, I'm a bit weaker during the day than when I have more calories. Also, we had some issues with our first round of Medifast products. It was terrible stuff we couldn't get down. And so, we sent it back and that process was unfortunate. It's really expensive to return the stuff and it's a long process if it got lost or mishandled. Luckily, we got our next month's order before we got the stuff that we sent back. Otherwise, I would have run out of food.
Nevertheless, going through the diet has been easy, except that I want to have beer again. The bars were really good. There were several bars that don't taste like protein bars. That was the perk of doing Medifast versus something else. I have had Herbalife shakes and I'm more at ease with the Medifast bars than that. And so, I would recommend Medifast to the right person. I wouldn't have been able to do Medifast if I wasn't doing it with my wife. Depending on who you are, you have to be able to do it with someone that's going to help avoid the temptation of going out to dinner with friends or having a drink at social events. Overall, Medifast is an easy and quick way to lose weight.
I went on Medifast years ago. A friend of mine, Susie, who was administering it at that time told me about them. She said that I had to get a complete physical check from a physician before she would give it to me. And I went to a doctor’s office once a week and had blood drawn. And she kept a close check on me. At that time, I lost about 30 lbs and it miraculously stayed off for over a year. And if I had kept eating right and exercising, I feel like I could have left it off. But I went back to my old habits and put the weight back on.
And one day, I was flipping through a magazine and found Medifast advertised, where you could just order it. And so, I ordered and took it and lost the weight again. And then, I’ve gained some of it back but not all. And so, I wanted to order some more and get this off before it does come all the way back like it has a tendency to do. But, this time, my will-power has not been as strong. So, I didn’t do as well this last time. The product is wonderful. The first time I did it, I did not eat anything for six weeks except for one week. I ate a half-a-cup of fresh strawberries on Tuesday and another half-a-cup of it on Thursday. And that week, I didn’t lose anything, which shows how low my metabolism was at that point. But Medifast told me to stick with it and it would turn my metabolism around and it definitely did.
Now, they don’t recommend just drinking the shakes but that’s what I did the first time. I found that if you drink a shake every two or three hours, you don’t want to eat anything. And I drank like seven a day. After a while, I was just drinking about three a day and that was enough. Some of Medifast's protein diet drinks are milk. And this could be mixed with a carbonated drink. And I mix the orange with the diet orange soda, the strawberry with the diet 7-Up, and the chocolate with a product that I found that sounds terrible but it was really good when mixed with the chocolate shake. It was called Canfield’s Diet Chocolate Fudge. And I like carbonated drinks and sweets but I can’t do milk. I’m allergic to it and it triggers migraines. So, this was perfect for me because I mix them with carbonated diet drinks. Then, I would freeze the orange and eat it like a slushee. I could heat up the chocolate and drink it like hot chocolate just to get a little bit of variety.
At first, since I was prone to headaches, they didn’t want me to try the chocolate but I did fine on it. And I actually figured out while on this diet that my headaches were triggered by food allergies. With Medifast, I didn’t have any adverse effects. But I know that sudden, drastic weight loss is not good for you. But that is however you do it, it doesn’t matter what product. You just shouldn’t lose a lot of weight at one time. It should be more gradual.
Customer service has always been great. I just call and order. Then, they ship it right out to me. And, now, my local store doesn’t carry the Diet Canfield’s Chocolate Fudge anymore. And since it is a canned liquid, I can order that online but the shipping is ridiculous on canned liquids. Overall, it was a great experience and Medifast has great products. It doesn’t taste as bad as some of the others I’ve tried and I didn’t have any side effects on it.
I chose Medifast to lose some weight and it helped me achieve my goals. It was easy going through the diet and I'm fine with the results. I felt surprisingly fine after using it and for how few calories it had. I would tell a friend to give it a try but I would say not to order every bar they had. Those were horrible. They were chewy, sticky and they have a weird taste.
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